Working as a Customer Care Executive

There is more than meets the eye when it comes to being a customer care executive. For example, did you know that they make an average of $33.42 an hour? That's $69,504 a year!

Between 2018 and 2028, the career is expected to grow -2% and produce -51,600 job opportunities across the U.S.

What Does a Customer Care Executive Do

There are certain skills that many customer care executives have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed computer skills, communication skills and listening skills.

When it comes to the most important skills required to be a customer care executive, we found that a lot of resumes listed 12.2% of customer care executives included process improvement, while 10.9% of resumes included customer service, and 8.0% of resumes included technical support. Hard skills like these are helpful to have when it comes to performing essential job responsibilities.

When it comes to searching for a job, many search for a key term or phrase. Instead, it might be more helpful to search by industry, as you might be missing jobs that you never thought about in industries that you didn't even think offered positions related to the customer care executive job title. But what industry to start with? Most customer care executives actually find jobs in the health care and technology industries.

How To Become a Customer Care Executive

If you're interested in becoming a customer care executive, one of the first things to consider is how much education you need. We've determined that 38.2% of customer care executives have a bachelor's degree. In terms of higher education levels, we found that 26.9% of customer care executives have master's degrees. Even though most customer care executives have a college degree, it's possible to become one with only a high school degree or GED.

Choosing the right major is always an important step when researching how to become a customer care executive. When we researched the most common majors for a customer care executive, we found that they most commonly earn bachelor's degree degrees or master's degree degrees. Other degrees that we often see on customer care executive resumes include high school diploma degrees or diploma degrees.

You may find that experience in other jobs will help you become a customer care executive. In fact, many customer care executive jobs require experience in a role such as customer service representative. Meanwhile, many customer care executives also have previous career experience in roles such as sales associate or cashier.

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Average Salary$69,504
Job Growth Rate-2%

Customer Care Executive Jobs

Customer Care Executive Career Paths

Top Careers Before Customer Care Executive
Cashier8.6 %
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What is the right job for my career path?

Tell us your goals and we'll match you with the rights job to get there.

Average Salary for a Customer Care Executive

Customer Care Executives in America make an average salary of $69,504 per year or $33 per hour. The top 10 percent makes over $112,000 per year, while the bottom 10 percent under $42,000 per year.
Average Salary
$69,504

Recently Added Salaries

Job TitleCompanyCompanyStart DateSalary
Customer Care Executive
Customer Care Executive
Power Personnel
Power Personnel
08/22/2019
08/22/2019
$50,08808/22/2019
$50,088

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Customer Care Executive Demographics

Gender

Female

55.8 %

Male

39.1 %

Unknown

5.1 %
Ethnicity

White

49.3 %

Asian

21.4 %

Hispanic or Latino

13.5 %
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Foreign Languages Spoken

Spanish

24.5 %

Hindi

13.2 %

French

9.4 %
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Customer Care Executive Education

Schools

Grand Rapids Community College

11.1 %

Grand Valley State University

9.5 %

Southern Illinois University Carbondale

7.9 %

Aquinas College (Michigan)

6.3 %
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Majors

Business

26.0 %

Business/Commerce

9.2 %

Finance

6.9 %

Marketing

5.3 %
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Degrees

Bachelors

38.2 %

Masters

26.9 %

High School Diploma

12.8 %

Diploma

8.2 %
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Entry Level Jobs For Becoming A Customer Care Executive

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Full Time
Part Time
Internship
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Top Skills For a Customer Care Executive

The skills section on your resume can be almost as important as the experience section, so you want it to be an accurate portrayal of what you can do. Luckily, we've found all of the skills you'll need so even if you don't have these skills yet, you know what you need to work on. Out of all the resumes we looked through, 12.2% of customer care executives listed process improvement on their resume, but soft skills such as computer skills and communication skills are important as well.

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Top Customer Care Executive Employers

1. Booking Holdings
4.7
Avg. Salary: 
$58,199
Customer Care Executives Hired: 
130+
2. Comcast
4.7
Avg. Salary: 
$49,284
Customer Care Executives Hired: 
115+
3. IBM
4.7
Avg. Salary: 
$84,673
Customer Care Executives Hired: 
21+
4. EXL
4.2
Avg. Salary: 
$73,020
Customer Care Executives Hired: 
16+
5. Convergys
4.3
Avg. Salary: 
$28,526
Customer Care Executives Hired: 
15+
6. ManpowerGroup
4.3
Avg. Salary: 
$30,043
Customer Care Executives Hired: 
7+

Customer Care Executive Videos

Recently Added Customer Care Executive Jobs

Updated October 2, 2020