Post job

Customer care executive education requirements

Updated January 8, 2025
2 min read
Usually, customer care executives don't need a college education. The most common degree for customer care executives is bachelor's degree with 54% graduates, with only 14% customer care executive graduates earning master's degree. Customer care executives who decided to graduate from college often finish University of Phoenix or Grand Valley State University. Some good skills to have in this position include home health, process improvement and post sales.

What education do you need to become a customer care executive?

What degree do you need to be a customer care executive?

The most common degree for customer care executives is bachelor's degree, with 54% of customer care executives earning that degree. The second and third most common degree levels are master's degree degree at 14% and master's degree degree at 10%.
  • Bachelor's, 54%
  • Master's, 14%
  • Associate, 10%
  • Diploma, 10%
  • Other Degrees, 12%

What should I major in to become a customer care executive?

You should major in business to become a customer care executive. 23% of customer care executives major in business. Other common majors for a customer care executive include business/commerce and computer science.

Best majors for customer care executives

20 best online courses for customer care executives

Advertising disclosure

1. Customer Service Fundamentals

coursera

There are a growing number of exciting, well-paying jobs in today’s tech industry that do not require a traditional college degree, an one of the hottest areas with high demand is in IT customer service and support. Customer Service is a perfect entry point to start your career in IT, with a multitude of job openings ranging from onsite or remote help desk work to customer care or client support. We can help you get there with the Customer Service Fundamentals course. We will help you to build...

2. Customer Service & Support For Customer Service Executives

udemy
4.5
(941)

Learn Customer Service Skills & Provide Excellent Customer Support, Customer Experience & How To Manage Upset Customers...

3. Customer Service, Customer Support, And Customer Experience

udemy
4.6
(2,666)

Customer service, customer support, and customer experience training. Loyal clients through world-class customer service...

4. Customer Service Mastery: Delight Every Customer

udemy
4.7
(18,204)

Master Customer Service using this practical customer care course...

5. Customer Service Fundamentals: Putting People First

udemy
4.4
(313)

Customer Care Listening Great Customer Service Concern for Others Company Culture Engaging People Responding...

6. Customer Service: 6 Keys To Exceptional Customer Service

udemy
4.6
(601)

Master Customer Satisfaction & Astonish Your Customers With A+ Customer Service...

7. Customer Service Foundation

udemy
4.5
(290)

An introductory course about understanding the foundations of Customer Service...

8. Brilliant Customer Service: How to Impress your Customers!

udemy
4.7
(12,891)

Enhance your customer support and truly differentiate yourself from your competition!...

9. The Customer: Build a Customer Service Strategy (BITE SIZE)

udemy
4.5
(10,168)

For you and your team to be successful in providing great customer service, start by putting your customer first...

10. Customer Service

udemy
4.6
(11,267)

How to Approach New Customers and Maintain Existing Ones...

11. [2023] Customer Service 2.0: Learn Digital Customer Service

udemy
4.5
(3,956)

Used by Chase®, Intel®, & more! Learn soft skills, social media customer service, diagnosing user problems, & more...

12. Customer Retention: Maximise Your Profits

udemy
4.6
(481)

How CRM, Customer Care, Customer Service, Customer Satisfaction, and Customer Experience will 10X your profits...

13. Customer Service Training: Dealing with Difficult Customers

udemy
4.5
(1,035)

Learn how to deal with difficult customers Master customer relationship management Gain conflict management skills...

14. Customer Service Success: Take Your Skills to the Next Level

udemy
4.5
(2,276)

3-in-1 Customer Service Training: Levels 1, 2, 3 Improve Your Soft Communication Skills, Customer Support & Experience...

15. Start Improving Customer Service

udemy
4.8
(2,040)

Creating a Customer Service advantage in Your department or business through communication and Customer Management...

16. The Customer: Develop Customer Centric Metrics (BITE SIZE)

udemy
4
(422)

To inspire good customer service behaviour, we must be able to measure customer experiences meaningfully...

17. Dealing With Angry Customers

udemy
4.3
(254)

Skills and Techniques for Handling Most Customer Situations...

18. The Customer: How to Manage Customer Feedback (BITE SIZE)

udemy
4.5
(9,436)

Create an environment that welcomes customer feedback. Educate your team on how to handle feedback and use it to improve...

19. Zendesk for Customer Service Agents Training Course

udemy
4.6
(1,065)

How to provide great customer support using Zendesk, a course for beginners...

20. Customer Experience Management (CX): MASTERCLASS 2023

udemy
4.3
(3,732)

#1 Customer Experience Management Course. Discover The Art Of A Client-Centric Culture. Customer Journey. B2B. B2C...

Average customer care executive salary by education level

According to our data, customer care executives with a Master's degree earn the highest average salary, at $71,186 annually. Customer care executives with a Bachelor's degree earn an average annual salary of $62,477.
Customer care executive education levelCustomer care executive salary
Master's Degree$71,186
High School Diploma or Less$41,251
Bachelor's Degree$62,477
Some College/ Associate Degree$46,152

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Browse office and administrative jobs