Customer care representative jobs in Altoona, PA

Job Title: Customer Service Representative Type: Contract-to-Hire Pay Range: $19-$20 per hour About the Role We are seeking a Customer Service Representative to join our team in a fully onsite capacity. This role is ideal for someone with strong communication skills and a background in call center operations. You will handle customer inquiries, perform data entry tasks, and ensure exceptional service delivery. Key Responsibilities Respond to customer inquiries via phone and email in a professional and timely manner. Perform accurate data entry for orders, account updates, and service requests. Troubleshoot and resolve customer issues efficiently. Maintain detailed records of interactions and transactions. Collaborate with internal teams to ensure customer satisfaction. Required Qualifications Previous call center experience is required. Strong data entry skills with attention to detail. Excellent verbal and written communication skills. Ability to work weekends as part of the regular schedule. Proficiency in MS Office Suite; CRM experience is a plus. Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: • The California Fair Chance Act • Los Angeles City Fair Chance Ordinance • Los Angeles County Fair Chance Ordinance for Employers • San Francisco Fair Chance Ordinance Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits, and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria. Pay Details: $19.00 to $20.00 per hour Search managed by: Stephanie Peckerofsky Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled Military connected talent encouraged to apply To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: The California Fair Chance Act Los Angeles City Fair Chance Ordinance Los Angeles County Fair Chance Ordinance for Employers San Francisco Fair Chance Ordinance Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Customer Service Representatives are responsible for assisting Dayton Freight customers with a variety of inquires including freight pickup requests, rate quotes or freight charges, hot shipments, shipment tracing and appointments or special requests. Responsibilities Assist the Service Center Manager Take and deliver messages for the Service Center Manager and Account Managers Provide assistance to Drivers Prepare bills of lading and delivery receipts Maintain excellent communication with external and internal customers as well as interline companies May be asked to assist with: Payroll Data entry Freight reports Driver collect reports Billing and filling Qualifications Skillful in Microsoft Office Programs Excellent keyboarding skills Has worked in a fast paced environment and has excellent attention to detail Experience with handling a high volume of phone calls Exceptional communication and customer service skills Benefits Stable and growing organization Competitive weekly pay Quick advancement Customized training program Professional, positive and people-centered work environment Modern facilities Comprehensive benefits package: Health, Dental, Vision, AD&D, 401(k), etc. Paid holidays (8); paid vacation and personal days

Job DescriptionIf you have a passion for helping others and enjoy interacting with the general public, FYZICAL, the leading physical therapy company in the country, has a Customer Service Representative opening in Windber, PA, that is a perfect fit for you! We are a fast-paced clinic that needs a great multi-tasker with great customer service who isn't afraid to learn new things. As the first and last person our clients see when they enter and leave our cutting-edge facility, your role as Customer Service Representative is central to our daily operations. Here, you will join a champion team that works together to help grateful patients get back to the lives they love. We are committed to changing the PT industry by creating non-traditional, individualized treatment plans and want you along on that important journey. As part of the FYZICAL family, you can take advantage of advancement opportunities, state-of-the-art technology and grow your career under a practice leader who is fully invested in you. We are an innovative physical therapy facility that bypasses traditional approaches to care. We work together, using the most modern technology and cutting-edge tools to provide our patients with the individualized care they need and deserve. As our Customer Service Representative, you will enjoy the easy flow of a supportive team that succeeds together. Start down your exciting career path today by applying for our Customer Service Representative job opening!Responsibilities Multi-task with a smile Answer phones, act as a patient liaison, answer any questions from potential or current patients Gather new patient data; keep track of all patient referrals Disseminate information and collect patient intake information; act as a go-between for patients and physicians Schedule patients; coordinate evaluations, re-evaluations, appointment reminders and cancellations Verify insurance information and submit and track authorization requests in a timely manner Upload paperwork into our computer system Collect mail; distribute mail to proper areas/people Send benefits paperwork to our in-house biller Fax reports to physicians; keep a log of incoming reports Communicate with the office manager and clinicians about scheduling/patient arrival Help with clinic up-keep throughout the day Required Skills High school diploma or equivalent Valid driver's license and reliable transportation Great communicator and multitasker, detail-oriented Positive attitude, good work ethic, integrity and empathetic toward people that are in pain Excellent at handling details, communicating and multitasking Great demeanor, strong integrity and compassion Punctual, ready to start at specific time Must be flexible with hours. Shifts vary M-F, however, current need is 7:00am-3:30pm. Looking for fulltime with benefit package. Must be a team player. We are not currently wearing masks (covering mouth, nose and chin), however, if it becomes required, then participation is mandatory due to our clientele.

Shift: Sunday-Thursday 4:00pm-12:30am EST **Must be within 90 minutes driving distance to Bedford, PA** Responsible for answering, processing, and documenting all calls from customers and representatives. Acts as service liaison between the customer and internal operational staff and delivers exceptional customer service at all touch points. ESSENTIAL JOB FUNCTIONS: Provides clients with customer service by determining call requirements, responding to inquiries, resolving customer issues, and fulfilling customer requests Triages customer needs to include verification of demographics and appointment inquires Ability to navigate the needs of individuals on a case-by-case basis Clarifies customer inquiries by researching, locating, and providing information to the appropriate entities Resolves customer concerns and appropriately escalates any unresolved matters in a timely manner to the next appropriate department or level Promotes electronic communication services by recognizing opportunities to utilize advanced case management technology Accurately documents all call information in case management system according to standard operating procedures Any other duties as assigned KEY COMPETENCIES Ability to prioritize customer follow up calls when necessary Adaptable with the ability to follow standardized process workflow daily Provide exceptional customer service to both internal and external customers Strong knowledge of administrative processes Demonstrated ability to work as a team member as well as an individual contributor Ability to interact with all levels of staff Ability to effectively manage competing priorities in a fast-paced environment Proficient in relevant computer applications (i.e., call center phone systems, Electronic Scheduling software) with an ability to learn new software quickly Excellent data entry and typing skills Ability to work various shifts and hours to cover multiple times zones Basic familiarity with legal and financial terms JOB SPECIFICATIONS: Required Knowledge, Skills, and Abilities: Excellent customer service skills Ability to navigate a computer and use multiple monitors Ability to utilize email and chat functionalities Strong interpersonal, written, and verbal skills Excellent telephone etiquette and friendly demeanor Detail oriented Proficient in Microsoft Office Suite Amiable personality with team player attitude Ability to effectively handle challenging or difficult callers Minimum Education/Training Requirements: High School Diploma or higher Minimum Experience: 1-3 years: Call center or scheduling experience Physical Capabilities: Sitting for long periods of time in a cubicle. Some standing, walking, and traveling to off sites; some carrying of computer equipment. Mental Demands: Concentration/Attentiveness High Level of Decision Making Respond to unpredictability High Level of Record Keeping Independent Judgment and Discretion Organization and Prioritization Manage Multiple Projects/Tasks Reading, Comprehension and ability to Follow Instructions/Work Orders Relate to Others Required Licenses, Certification or Registration: Must be able to successfully pass National Agency Check with Inquiries (NACI) background investigation Work Environment: Typical Office and/or Call Center (Professional) setting Any qualifications to be considered as equivalents, in lieu of stated minimums, require the prior approval of the President, MyAdvisor Three Wire Systems is an equal opportunity employer and does not discriminate against any employee or applicant for employment based on race, color, religion, national origin, age, gender, sex, ancestry, citizenship status, mental or physical disability, genetic information, sexual orientation, veteran status, or military status. To perform this job successfully, an individual must be able to perform each essential function satisfactorily, with or without reasonable accommodation. The list of requirements, duties, and responsibilities is not exhaustive but is representative of the current job. The knowledge, skills and/or abilities listed are typically required to perform this job successfully. Reasonable accommodations may be made to enable otherwise qualified individuals with disabilities to satisfactorily perform the essential functions. Reasonable accommodations will be made at a Three Wire Systems, LLC office location only. Management reserves the right to revise the job description and to require that other tasks be performed when the circumstances of the job change (for example: emergencies, changes in personnel, workload, or technical development)

Join One of the Fastest-Growing Remodeling Companies in the U.S! Home Genius Exteriors has skyrocketed from $2.7M to $161M in just 6 years-and we're on track to hit $1B faster than anyone in the industry. We're looking for ambitious individuals ready to grow their careers in a fast-paced, high-energy environment. What You'll Do: Connect with new clients and set inspection appointments Promote our top-rated products and services Engage customers through face-to-face presentations Sharpen your skills in weekly training sessions What We're Looking For: 18+ years old, no experience or education required Strong communication & people skills Confident, motivated, and eager to grow Flexible schedule: weekdays (11-7) & 4 weekends/month Pay & Perks: $17.25-$22/hr base ($25-$35+/hr with bonuses) $65K-$135K+ annual earning potential (no cap, not a commissions position) Bonuses, company trips (Cancun, Vegas, Bahamas), events & perks Company vehicle for fieldwork Health, dental & vision (with advancement - employees must qualify for these benefits: full time employee, earning the promotion of team lead before benefits packages can be offered) Why HGE? We're redefining remodeling-with a 97% employee satisfaction rating and 4.9 stars on Google. Here, you'll find more than just a job-you'll find A Different Experience.

The Customer Care Coordinator works hand in hand with most departments in the organization, being a team player with a positive attitude is a must. This role will allow diversity in the day-to-day management of customer needs with help and guidance from the GM of US Business Development and Secondary Supply Chain. The goal of this role is to enhance the GFL Environmental customer experience to drive organic growth with existing customer base by providing value in responsiveness. This role is not highly technical, however some technical experience in the field of chemistry or hazardous waste management is a plus. Benefits: Why choose GFL(Team Green)? * Health, Vision, Dental Insurance * 401k, and 401k matching * Paid Holidays * 3 weeks of PTO * And several other benefits Responsibilities: * Office reception * Order entry utilizing GFL's internal system and organization of customer files. * Carries out administrative duties such as filing, typing, copying, binding, scanning etc. * Maintains internal spreadsheets for tracking. * Works with the operations supervisor to respond to existing customers on scheduling and new materials. * Maintains communication with customers on general information and requests to help insure customer experience and aid in customer retention. * Maintains inventory of product and general supplies Requirements: * Positive attitude and ability to navigate best practices and common courtesy towards other coworkers. * Excels in time management skills and ability to multi-task and prioritize work. * Excels in MS office. * 3-5 years of experience in a related field or role. * Knowledge of office systems and procedures. * Strong organizational and planning skills. * Previous training or on the job experiencing servicing customers. * Attention to details and problem-solving skills. * High school diploma or equivalent; college degree preferred. Condition of Employment: * Valid driver's license and ability to pass drug screen and criminal background screening. #GFLTalent We thank you for your interest. Only those selected for an interview will be contacted. GFL is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position, please contact *******************************

•Receives and processes incoming calls from customers. •Responds to inquiries and determines the appropriate response or direction and proactively offers the most convenient solutions or options for the customer. •Completes various operational processes to support customer requests. •Processes account balance or transfer requests, stop payment orders, changes of address and other customer requests or authorizations. •Completes trouble shooting if needed to support a customer inquiry. •Collaborates and refers to internal business partners by referring customers to the appropriate professional to ensure a full range of financial solutions to meet their needs: •Reviews reports, prepares correspondence, and participates in special department projects as required. •Ensures that all departmental documents and activities are performed in compliance with applicable laws, regulations, policies, and procedures as applicable to this position, including completion of required compliance training. •Performs other duties and responsibilities as assigned. REQUIRED SKILLS/ABILITIES: • Excellent verbal and written communication skills. • Exceptional organizational skills and strong attention to detail. • Excellent time management skills with a proven ability to meet deadlines. • Strong analytical and problem-solving skills. • Ability to function well in a high-paced and at times stressful environment. • Proficient with Microsoft Office Suite or related software. SUPERVISORY RESPONSIBLITY: This position does not supervise employees. EDUCATION and EXPERIENCE: •High School or GED equivalent. •One (1) year of providing outstanding customer service or sales experience, preferably in a financial service setting, is required. Call Center experience preferred. PHYSICAL REQUIREMENTS: •Ability to concentrate and perform responsibilities by maintaining a constant state of focus and mental alertness. polly previte •Ability to lift up to 20 pounds (i.e., files). •Ability to communicate in person, through email or via telephone with customers and staff members. •Ability to sit or stand for an extended period. •Specific vision abilities required by this job may include close vision and the ability to adjust focus.

Why Meron Financial Agency? Are you working hard but not getting paid what you're worth? Or maybe you're earning well but sacrificing your time, freedom, and peace of mind? At Meron Financial Agency, we believe you can have both: financial success and a life you love. We're not just building careers-we're building leaders, entrepreneurs, and legacies. Whether you're brand new to the industry or a seasoned pro, we'll give you the mentorship, tools, and proven system to help you grow without limits. And the best part? No cold calling. You'll only connect with people who already asked for help protecting their families. Why Agents Choose Us Leads - No chasing, no begging Ownership Pathway - Build your own agency Hands-On Mentorship - Learn directly from top leaders Cutting-Edge Tech & Training - Work smarter, not harder Incentive Trips & Recognition - See the world while being celebrated Partnerships with 60+ A+ Rated Carriers (Foresters, Mutual of Omaha, Transamerica, Americo, and more) The Bigger Picture Performance bonuses and capital opportunities True work-life balance-design your schedule, your way Passive income and long-term wealth-building options A culture where people come first What You Can Expect Commission-Only with uncapped earning potential Average new agents earn $800-$1,200 per policy Part-Time: $50K+ your first year Full-Time: $80K-$300K+ your first year Agency Owners: $200K-$500K+ annually in system-driven income What We're Looking For Driven, coachable individuals who want to make a real impact Must live in the U.S. Must be a U.S. citizen or legal/permanent resident Don't just dream it-build it. Apply today and start creating the freedom, impact, and income you deserve.

Job Description ABOUT THE JOB You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you. We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you. ADVANCEMENT Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity. DIVERSITY Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential. SUMMARY STATEMENT We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first!

Customer Service Representative (CSR) - Accounting DepartmentLocation: vi Logics HQ - Ebensburg,PA (Operations Center) - In-Office Only vi Logics is seeking a Customer Service Representative (CSR) for the Accounting Department with a Managed Service Provider (MSP) background to assist clients with invoicing, contract reviews, and billing support. This is strictly in-office position requires daily face-to-face collaboration to ensure seamless financial operations and exceptional client service. The ideal candidate will have experience in MSP billing processes, client account management, contract reviews, and dispute resolution. Candidates with Kaseya's knowledge and familiarity with PSA (Professional Services Automation) tools such as ConnectWise or Autotask are strongly preferred. Primary Responsibilities: Client Billing Support & Invoicing: Generate, review, and process customer invoices accurately and in a timely manner. Investigate and resolve billing discrepancies while maintaining a high level of customer satisfaction. Work closely with clients to explain invoice details, ensure transparency, and resolve any disputes. Assist with accounts receivable (AR) follow-ups and collections as needed. Contract Management & Review: Review customer contracts, agreements, and SLAs (Service Level Agreements) to ensure accurate billing. Identify and resolve discrepancies between contracted services and actual billing. Assist in contract modifications and renewals in collaboration with the sales and finance teams. Client Account Management & Support: Act as the primary point of contact for customers regarding billing-related inquiries. Provide exceptional customer service, ensuring timely responses to client questions and concerns. Maintain detailed records of client interactions, contract terms, and invoice adjustments. Internal Collaboration & Reporting: Work closely with the finance, sales, and service teams to ensure alignment between services delivered and billed. Utilize PSA tools (preferably Kaseya BMS, ConnectWise, or Autotask) to track customer accounts, contracts, and billing activity. Assist in preparing financial reports, audits, and reconciliation tasks related to billing. Required Qualifications:Education: Associate's or Bachelor's degree in Accounting, Business Administration, Finance, or a related field. Experience: 3+ years of experience in a billing, invoicing, or contract management role within an MSP or IT service provider environment. Strong knowledge of MSP financial operations, including recurring revenue models, contract-based billing, and service agreements. Experience with PSA tools such as Kaseya BMS, ConnectWise Manage, or Autotask is preferred. Familiarity with QuickBooks, NetSuite, or other accounting software is a plus. Skills & Abilities: Detail-oriented with strong analytical skills and the ability to identify and resolve discrepancies. Excellent communication and interpersonal skills to effectively interact with clients and internal teams. Problem-solving mindset with the ability to handle billing disputes and client escalations professionally. Ability to multi-task and manage multiple client accounts while maintaining accuracy. Strong proficiency in Microsoft Excel (pivot tables, VLOOKUP, financial reporting). Understanding of IT service contracts, SLAs, and managed services billing structures. Additional Requirements: This is an in-office role-remote or hybrid work is NOT an option. Must possess a valid driver's license with a clean record. Must be able to pass a full background check. Must be able to pass a drug and alcohol screening. Working Conditions & Schedule: Strictly in-office position based in Ebensburg, PA Standard office hours are Monday through Friday, with potential for overtime as needed. vi Logics operates 24/7/365, and occasional after-hours support may be required. If you have MSP experience, a strong client billing and contract management background, and a passion for providing top-tier customer service, we invite you to join our growing team at vi Logics!

Job Details JJ Powell Inc Corporate Office - Philipsburg, PA Full Time High School / GED $14.00 - $18.00 Hourly DayDescription Customer Service Representative - Join the JJ Powell Team! We're seeking an enthusiastic, reliable, and friendly Customer Service Representative to deliver exceptional support to our clients. In this role, you'll assist customers with account setup, delivery scheduling, product inquiries, billing questions, and more-whether it's about oil, propane, HVAC, Easypay, or other programs. If you love helping people and thrive in a fast-paced, team-oriented environment, we want to hear from you! Why Work With Us: Immediate 401(k) Eligibility - Start saving for your future right away. Health Insurance Options - Choose from two plans to suit your needs. Dental & Vision Insurance - Full-spectrum health coverage. Paid Time Off & Holidays - Enjoy work-life balance and well-deserved breaks. Life & Disability Insurance - Protect what matters most. What You'll Do: As a Customer Service Representative, you'll be the voice and face of JJ Powell, helping customers feel valued, informed, and supported. Your mission: Deliver Outstanding Service: Answer client questions about our services and programs. Inform customers about promotions and offer upsells when appropriate. Make outbound calls and follow up on customer inquiries. Promote Our Business: Maintain strong knowledge of JJ Powell's products, services, and promotions. Set up and manage new and existing customer accounts. Process payments and handle required documentation. Maintain Accuracy & Attention to Detail: Provide timely, accurate information to customers regarding order status, delivery scheduling, and product knowledge. Log service tickets and enter relevant data into internal systems. Resolve Customer Issues: Address and resolve billing disputes, credit questions, and complaints via phone, email, mail, and social media. Provide timely feedback to the company regarding service failures or client concerns. Support Our Digital Efforts: Participate in live online chats with current and prospective clients. Maintain fleet maintenance records, generate reports, work orders, and invoices using company software. This position is ideal for someone who enjoys working with people, solving problems, and being a helpful, reliable resource for both customers and coworkers. Apply now and join the customer service team at JJ Powell-where great service and hometown values come together! Qualifications: To excel as a Customer Service Representative, you'll bring the following to the table: Education: High school diploma, GED or higher. Experience/Skills: Minimum of 2 years of customer service experience. Credit and CRM experience are a plus. JJ Powell Inc. is an equal employment opportunity employer that does not discriminate based on race, color, religion/creed, sex, disability, marital status, age, pregnancy, national origin, ancestry, place of birth, sexual orientation, veteran status, or any other characteristic protected by the applicable federal, state, or local laws.

This employee aids in all Customer Service functions of order entry while abiding by the procedures set forth by management within the customer support centers (CSC). Job Responsibilities: Actively participates in the training of all Customer Service personnel, including new hires Deletes, corrects, or re-enters patient orders as deemed necessary #CC

This employee aids in all Customer Service functions of order entry while abiding by the procedures set forth by management within the customer support centers (CSC). Job Responsibilities: Actively participates in the training of all Customer Service personnel, including new hires Deletes, corrects, or re-enters patient orders as deemed necessary #CC

Job DescriptionBenefits: License Reimbursement Simple IRA Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Keith Folmar - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.

Customer Service Coordinator Department: Donated Goods Retail Reports to: Store Manager Status: Non-Exempt Goodwill Keystone Area is committed to creating a culture of belonging where all people feel respected and valued. This is because we celebrate the diversity of thought, the richness of the human experience and the desire to reflect the communities we serve. Summary Work with store leadership to assist in the front-end operations or anywhere assigned to assist to maximize the collection, production, sales, salvage and customer service of the store. Serving customers to enrich their shopping experience within the communities we serve. Duties and Responsibilities * Maximize sales performance through proper rotation, displays, signage and inventory of processed merchandise. Meet or exceed sales goals on a consistent basis. * Represents Goodwill Keystone Area in a positive manner by providing excellent customer service at all times to all customers, donors and other employees. * Responsible for training and developing sales associates and ensure merchandising guidelines are followed throughout the sales floor. * Assists in ensuring that all paperwork is completed in an accurate and timely manner to include opening/closing procedures, ensuring cash handling including enforcement of cash register procedures. * Assists with supporting the staff, enforcing and communicating Goodwill Keystone Area policies, manuals, handbooks, policies and procedures. * Perform opening and closing of the store as assigned by the manager. * Participate in interviewing candidate for entry level retail roles. Contribute input to and assist in administering associate evaluations. Be backup to Customer Service Manager as needed. * Assists with ensuring and enforcing compliance with all asset protection policies and procedures. Reports problems and concerns to the Store Manager and/or Regional District Director in the absence of the Store Manager. * Supports and promotes organizational programs and special events as required. * Perform any other assignments designated by management team. * Promotes an environment of workplace safety. Assures that duties are performed in a safe manner and safety requirements are adhered to. * Communicates progress, problems, and concerns to the Store Manager. Positions Supervised This position is not a supervisory position; however, oversight of team includes coaching, training and development of team members. All supervisory duties including, but not limited to hiring, disciplinary action, performance reviews presentation and termination are the responsibilities of Store Manager. Donor Service Representative Merchandise Processor Sales Associate Utility Associate Qualifications Education and Experience * High School Diploma or GED equivalent; or three (3) years related experience. * Supervisory experience preferred but not necessary. * Previous retail experience preferred. * POS and basic computer experience preferred. Skills/Abilities/Qualifications * Must be able to work in an open warehouse environment being exposed to various weather and temperatures. * Must exhibit a high level of integrity and business ethics. * Meet qualitative and quantitative performance standards as established by the company. * Must be able to continuously perform repetitive work at a set pace. * Ability to communicate effectively, strong interpersonal skills and possess the ability to hear, speak and write. * Must have basic math skills. * Must be able to work a flexible schedule to include weekends and evenings. Goodwill Keystone Area is an Equal Opportunity Employer and is committed to complying with all federal, state, and local laws that prohibit discrimination in employment. We provide equal employment opportunities to all qualified individuals without regard to disability or status as a protected veteran.

Job DescriptionBenefits/Perks Competitive Compensation Paid Time Off Career Growth Opportunities We are seeking a Customer Service Representative to join our team. In this role, you will communicate with customers to identify their needs, process requests, escalate complaints, and provide helpful solutions that ensure they have a great customer service experience with our company. The ideal candidate is friendly, computer savvy, and is able to remain calm under pressure. Responsibilities Receive a high volume of inbound calls and emails Identify the reason for the customers call, collect relevant information, and provide solutions Refer to premade scripts for a variety of customer service topics Use best practices in customer service techniques to develop rapport and build relationships with customers Document all customer interactions Meet personal and team quotas Attend trainings to maintain up-to-date skills and knowledge Qualifications High school diploma/GED Previous experience as a Customer Service Representative or in a similar role is preferred Comfortable using computers and customer management software Excellent phone and verbal communication skills Understanding of active listening techniques Ability to work well under pressure Highly organized with the ability to prioritize projects and manage time effectively Must be able to lift around 40 lb boxes

ABOUT THE JOB You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you. We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you. ADVANCEMENT Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity. DIVERSITY Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential. SUMMARY STATEMENT We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first!

MyAdvisor/VetAdvisor care coordination program provides expert care for those that serve others. From behavioral health to career development, MyAdvisor will triage individual needs to find the best resources for ongoing support. With over 12 years of proven success, MyAdvisor provides support to those who are responsible for the safety and welfare of others. Three Wire delivers practice, preventative, and integrated care coordination to private and public sector employers. This care coordination, in turn, supports clinical tele-behavioral health, holistic wellness, navigational advocacy and family stability, and thus helps individuals thrive in their career and family life. Job Summary: Responsible for answering, processing, and documenting all calls from customers and representatives. Acts as service liaison between the customer and internal operational staff and delivers exceptional customer service at all touch points. Shift: Monday, Tuesday, Wednesday, Saturday 8:30am-7pm Location: Must live within 90 minutes driving distance of Bedford, PA. Training: 2 weeks onsite training Essential Duties and Responsibilities: Provides clients with customer service by determining call requirements, responding to inquiries, resolving customer issues and fulfilling customer requests Triages customer needs to include verification of demographics, appointment inquires, and mileage check inquires Clarifies customer inquiries by researching, locating, and providing information to the appropriate entities Resolves customer concerns and appropriately escalates any unresolved matters in a timely manner to the next appropriate department or level Promotes electronic communication services by recognizing opportunities to utilize advanced case management technology Accurately documents all call information in case management system according to standard operating procedures Efficiently utilizes tools and available resources such as: ECW, UCM, examinee portal, and other tools as necessary Any other duties as assigned Competencies: Ability to prioritize customer follow up calls when necessary Adaptable with the ability to follow standardized process workflow on a daily basis Provide exceptional customer service to both internal and external customers Strong knowledge of administrative processes Demonstrated ability to work as a team member as well as an individual contributor Ability to interact with all levels of staff Ability to effectively manage competing priorities in a fast paced environment Proficient in relevant computer applications (i.e. call center phone systems, Electronic Scheduling software) with an ability to learn new software quickly Excellent data entry and typing skills Ability to work various shifts and hours to cover multiple times zones Education and/or Experience: (includes certificate & licenses) Must be able to successfully pass National Agency Check with Inquiries (NACI) background investigation This supersedes all prior job descriptions and is intended to describe the general content and essential requirements for the position listed above. It is not to be construed as an exhaustive statement of requirements, duties and responsibilities. Management reserves the right to add or change the duties of this position as required at any time. QTC Management Inc. is a VEVRAA Federal contractor and an Equal Opportunity Employer. The company has an ongoing commitment to affirmative action and the creation of a workplace free of discrimination, harassment and retaliation. The company recruits, hires, trains, and promotes individuals in all job titles without regard to race, color, creed, religion, ancestry, national origin, age, sex, sexual orientation, people with disabilities protected under law, and protected veteran status. Education Required GED, High School Diploma or higher. Required 1-3 years: Customer Service experience. Skills Preferred Customer Service Intermediate Sense of Urgency Intermediate Problem Solving Intermediate Interpersonal Intermediate Team Player Intermediate Written Communication Intermediate Verbal Communication Intermediate Organization Intermediate Excel Intermediate Word Intermediate Medical Terminology Intermediate MS Office Intermediate Multi-line phone Intermediate Behaviors Preferred Team Player: Works well as a member of a group Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well Dedicated: Devoted to a task or purpose with loyalty or integrity Motivations

ABOUT THE JOB You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you. We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you. ADVANCEMENT Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity. DIVERSITY Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential. SUMMARY STATEMENT We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first! Additional Information All your information will be kept confidential according to EEO guidelines.