Customer Service Advisor
Customer care representative job in Amarillo, TX
AMA TechTel is a rapidly growing telecommunications company and we have immediate openings for dynamic individuals in our Customer Service department as a Customer Service Advisor.
Customer Service Advisors
have the overall responsibility of delivering outstanding customer support to our rapidly growing customer base.
Customer Service Advisor Job Responsibilities
Handle inbound sales, customer service, billing and repair issues.
Have a thorough understanding of all products offered to ensure that you are comfortable and confident with any issues that arise to help customers.
Monitor ACD queues and manage talk times to ensure prompt, efficient service to customers.
Follow guidelines set up for proper call handling processes and procedures.
Achieve quality metrics through Quality Assurance guidelines.
Make outbound calls to customers to help gather information as necessary to resolve issues.
Sell residential product offerings to inbound callers while following correct sales procedures.
All other duties as assigned.
Requirements
Candidates must be a proven customer support professional with at least two years of call center experience.
Must also possess a high level of energy and motivation.
Ability to thrive in a fast paced environment and respond accordingly to high priority situations is essential.
Telecommunications experience is a plus.
Must have a high school diploma.
Spanish speaking preferred
Benefits
We offer a compensation plan including excellent benefits with 401K, health insurance, and a competitive starting salary.
Customer Service
Customer care representative job in Amarillo, TX
Job DescriptionSalary:
Business is booming!!
Looking for smiling faces to offer excellent customer service and assist with garment handling before and after the garments are cleaned and pressed.
Duties include, but are not limited to, greeting customers, handling drop-offs and pickups, creating invoices for incoming orders, and keeping your work space clean on a daily basis. If you have a great attitude and want to be a part of our business, we encourage you to apply. We are family owned and operated business and our employees are like family! We are hiring for both part time and full time! You can apply here, on our website at **************************** in person at any of our locations.
Customer Service Representative
Customer care representative job in Amarillo, TX
Copart, Inc. a technology leader and the premier online vehicle auction platform globally, with over 200 facilities located across the world, Copart links vehicle sellers to more than 750,000 buyers in over 190 countries. We believe in providing an unmatched experience, every day and everywhere, driven by our people, processes, and technology.
The Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart. Through a thorough understanding of Copart practices, the CSR offers solutions that aid and facilitate a unique customer service experience. The primary function of this role is to obtain the release of vehicles that are located at body shops and/or other locations including residences. In addition to other office support functions as needed. The CSR is the face of the Company as they are often the first interaction our customers have with Copart. Through a thorough understanding of Copart practices, the CSR offers solutions that aid and facilitate a unique customer service experience. Understanding client needs and offering solutions and support. Position may expand to include Chat and Email Customer Support. Answer and place calls in a professional manner. Measured on call quality -- (Knowledge, level of professionalism, time to place follow-up calls) Focus on a call resolution& use company resources to gather information and offer solutions to meet customer needs. Other duties as assigned.
Required Skills and Experience:
One year of office support experience in a customer service role preferred
High School diploma
Excellent customer service skills and attitude
Excellent written and verbal skills
Proficient with office equipment
Attention to detail
Problem-solving
Computer proficiency - MS Suite
Typing speed 45WPM
Professional appearance
Ability to multi-task in a fast-paced environment
Bilingual skills a plus
Occasional overtime as needed
Pay $16.04 - $18.07 per hour
Benefits Summary:
· Medical/Dental/Vision
· 401k plus a company match
· ESPP - Employee Stock Purchase Plan
· EAP - Employee Assistance Program (no cost to you)
· Vacation & Sick pay
· Paid Company Holidays
· Life and AD&D Insurance
· Discounts
Along with many other employee benefits.
At Copart, we are focused on harnessing the power of diversity, inclusion, and collaboration. By embracing diverse perspectives, we open doors to innovation and unleash the full potential of our team. We are dedicated to fostering a workplace where everyone feels appreciated, included, and inspired to grow and contribute meaningfully.
E-Verify Program Participant: Copart participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program:
E-verify Participation
Right to Work
Auto-ApplyCall Center Representative
Customer care representative job in Amarillo, TX
Join our dynamic team as a Full-Time Call Center Representative at Perdue, Brandon, Fielder, Collins and Mott L.L.P. in Amarillo, Texas. This onsite position offers a vibrant office environment where your contributions significantly impact customer service excellence. You will thrive in a fast-paced, energetic atmosphere designed to foster high performance and collaboration among colleagues. With a starting pay of $15.00 per hour, this role not only offers competitive compensation but also provides a chance to sharpen your skills in customer interactions and problem-solving.
You will play a vital role in creating positive experiences for our clients while reflecting our core values of integrity and tenacity. You can get great benefits such as Medical, Dental, Vision, 401(k), Life Insurance, Health Savings Account, and Paid Time Off. If you're ready to take the next step in your career and be part of a team that puts people first, we encourage you to apply today!
Perdue, Brandon, Fielder, Collins and Mott L.L.P.: What drives us
Perdue Brandon strives to create an environment for our team and clients to thrive. That includes knowing our Mission, having a Vision and building on the Core Values that serve as our foundation. Our Mission: Anchored in trust, our law firm pursues excellence with a relentless dedication to reliability, respect and results, creating partnerships that fuel success. Our Vision: To ensure every community has the resources to prosper.
What would you do as a Call Center Representative
As a Full-Time Call Center Representative at Perdue, Brandon, Fielder, Collins and Mott L.L.P. in Amarillo, Texas, you will play a pivotal role in our customer service operations by making outbound calls and efficiently managing a high volume of inbound calls. Your expertise will help ensure that every interaction reflects our commitment to excellence and integrity. In this fast-paced office environment, you will engage with a diverse clientele, addressing inquiries and resolving issues with professionalism and tenacity. Whether initiating outreach or responding to incoming requests, you will contribute to a high-performance team that values customer satisfaction and encourages energetic collaboration among all representatives.
This role is ideal for those who thrive on busy days and enjoy the challenge of meeting the needs of our customers head-on.
Requirements for this Call Center Representative job
To excel as a Full-Time Call Center Representative at Perdue, Brandon, Fielder, Collins and Mott L.L.P. in Amarillo, Texas, candidates should possess a combination of essential skills and relevant experience. Previous office experience is preferred, as it will help you navigate our structured environment effectively. A background in customer service is highly valued, enabling you to engage meaningfully with clients during both inbound and outbound calls. Strong oral and written communication skills are crucial for articulating information clearly and professionally.
Proficiency in Microsoft Office applications-specifically Word, Outlook, and Excel-is necessary for efficiently managing correspondence and data. Additionally, a proactive approach, attention to detail, and the ability to adapt in a fast-paced atmosphere will contribute significantly to your success in delivering outstanding customer service and upholding our firm's principles.
Knowledge and skills required for the position are:
* Previous office experience preferred
* Experience in customer service preferred
* Strong oral and written communication skills
* Proficiency in Microsoft Office, specifically word, outlook and excel
Join our team today!
If this sounds like the right job for you, don't wait - apply today to join our team. We look forward to hearing from you!
79106
Retail Customer Sales & Service Representatives: Entry Level - PAID TRAINING - Grow into Management
Customer care representative job in Amarillo, TX
LDP Entertainment Solutions is a high energy promotional marketing firm in the Amarillo, TX area. We specialize in retail brand management and client acquisition. All representatives are cross trained in marketing and sales through events, promotions, product launches and demonstrations. LDP Entertainment Solutions's focus is to grow the territory and promote representatives from within to aid in the territory management and training of future business partners.
Job Description
** NO DOOR TO DOOR, NO BUSINESS TO BUSINESS AND NO TELEMARKETING**
The Power of More
Join a community of trailblazers who are changing the way people live. Take advantage of a stellar training program that will propel your career forward in record time. Connect with a tight-knit network of men and women who are just as passionate about the environment as they are about reaching -- and surpassing -- their career goals.
When you join the Power team at LDP Entertainment Solutions -- more than 1,300 strong and growing -- you'll experience a shared dedication to a greater goal, and an opportunity to be part of a future-focused team of innovative leaders as we expand nationwide. Most important, you'll have the opportunity to earn three times more than the average sales representative in other industries.
You won't have to cold call a single person. You will be trained to give a 20-year proven customer service and sales presentation to pre-qualified leads that are actually looking for the products we sell. If you have a passion for customer service and sales, the drive to succeed, the skills to communicate and the desire to win, welcome home.
It's decision time. So decide to earn more, give more, and grow more.
Retail Customer Service and Retail Sales Representatives:
A full-time W-2 inside sales position, your role will be to develop relationships with pre-qualified prospective and existing customers.
Prior to your first interaction with prospective customers, 75% of the legwork has been done for you. We have a very rigorous pre-qualification process that ensures we are putting our sales reps in the best possible position to succeed.
Your only focus has to be on your career. We only ask you to learn our primary product lines, stay true to your training and deliver a proven sales presentation to consumers that truly need what you offer.
Primary job responsibilities include:
Delivery of interactive customer service and sales presentations on electronics and entertainment services to decision makers.
Participation in ongoing customer service and sales training and coaching camps on a weekly basis.
Team building and mentorship
Strategic presentation development
Business and management development
Qualifications
Highly developed interpersonal, organizational and communication skills
Ability to speak publicly with confidence and poise
Strong sense of ambition, self-motivation and self-discipline
Ability to work both independently and in a team setting
Naturally outgoing and articulate individual who thrives in social settings
Previous sales experience preferred
BA/BS preferred
Salary and Benefits:
Monthly opportunities for performance-based non-monetary rewards, such as luxury vacations, high-end electronics, gift cards and tickets to concerts and sporting events
Insurance plans and paid vacation days available after 90 Days
Access to paid training classes to develop your professional skill sets
A dynamic social program filled with can't miss events, parties, and activities, including an annual bonus in the form of a company trip to a Mexico, Jamaica or Puerto Rico each November for you and a significant other.
Apply here or on our website!
*********************************
Additional Information
All your information will be kept confidential according to EEO guidelines.
CALL CENTER AGENT
Customer care representative job in Amarillo, TX
JOB TITLE: Call Center Agent JOB CLASS NUMBER: CLR077 PAY GRADE: G03 FLSA STATUS: non-exempt BUSINESS UNIT NAME: Utility Billing REPORTS TO: Call Center Supervisor/ Utility Billing Manager SUPERVISORY WORK: Under the direct supervision of the Call Center Supervisor, a Call Center Agent is an individual who works closely with other team members to provide outstanding service to our customers by answering questions, handling complaints, and troubleshooting problems with our products and services. The Call Center Agent may handle a high volume of inbound or outbound calls or both and should seek to create a positive experience for each caller. They will listen to clients to understand the reason for their call, address all questions or complaints, and provide an accurate and efficient response.
To be a successful Call Center Agent, you should be customer-focused, detail oriented, and efficient. You should be polite, reliable, knowledgeable, and adaptable.
ESSENTIAL RESPONSIBILITIES
* Answers or makes calls to clients to learn about and address their needs, complaints, or other issues with products or services.
* Responds efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued.
* Engages in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed.
* Builds lasting relationships with clients and other call center team members based on trust and reliability.
* Utilizes software, databases, scripts, and tools appropriately.
* Understands and strives to meet or exceed call center metrics while providing excellent consistent customer service.
* Takes part in training and other learning opportunities to expand knowledge of company and position.
* Adheres to all company policies and procedures.
* undefined
MINIMUM REQUIREMENTS High
School Diploma or equivalent. More
education or experience may be preferred. Exceptional
customer service, active listening, and verbal and written communication skills, professional phone voice.
KNOWLEDGE, SKILLS, AND ABILITIES.
Understanding of company products, services, and policies. Proficiency
with computers, especially with CRM software, and strong typing skills. Ability
to ask prying questions and diffuse tense situations. Strong
time management and decision-making skills. Adaptability
and accountability. Fluency
in multiple languages may be desired. Working knowledge of customer service techniques, database systems, web-based systems, and billing systems Ability
to deal effectively with others in a courteous manner. Ability
to speak in a clear and concise manner. Ability
to operate a variety of office equipment. Ability
to ask appropriate questions to obtain necessary information. Ability
to make sound judgments regarding customer issues. Ability
to apply and calculate various rates associated with City services. Ability
to operate a personal computer. Ability
to understand and operate a variety of computer programs simultaneously. Ability
to cope with heavy public traffic both in person and by phone with constant interruptions. Ability
to multi-task. Undefined
ADA PROFILE Reasonable
accommodation will be made to enable individuals with disabilities to perform the essential functions of this position. While performing the duties of this Job, the employee is required to exert up to 10 pounds of force occasionally, and/or up to 5 pounds of force frequently, and/or up to 5 pounds of force constantly to move objects. The employee is also required to balance, crouch, feel, finger, handle, pull, push, reach, speak, stand, stoop, talk, see, and walk. Also requires the ability to make rational decisions and preform repetitive motions.
WORK ENVIRONMENT Will
work Monday-Friday, 8am to 5pm.
The City of Amarillo is an Equal Opportunity employer and encourages applications from eligible and qualified persons regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability, genetic information or protected veteran status, in compliance with applicable federal, state, and local law.
The City of Amarillo provides reasonable accommodations to applicants with disabilities on a case-by-case basis. If you need a reasonable accommodation for any part of the application or hiring process, please contact the Human Resources Office at ************.
The City of Amarillo is an Equal Opportunity employer and encourages applications from eligible and qualified persons regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability, genetic information or protected veteran status, in compliance with applicable federal, state and local law.
The City of Amarillo provides reasonable accommodations to applicants with disabilities on a case by case basis. If you need a reasonable accommodation for any part of the application or hiring process, please contact the Human Resources Office at ************.
Auto-ApplyRelief Customer Service Representative Driver
Customer care representative job in Amarillo, TX
The Relief Customer Service Representative builds solid, positive working relationships with customers and is highly motivated to exceed their expectations and requirements. Vestis operates in a very competitive environment and successful Relief CSR must be able to balance exceptional customer service with meeting and exceeding individual sales growth goals. As advocates for the organization, Relief CSRs strive to generate goodwill and loyalty for the organization while performing their work in a professional manner at all times.
--Responsibilities/Essential Functions:
Safely operate a company step van in designated area to provide products and service to a variety of clients. Verify daily preventative maintenance of vehicle and maintain proper operator documentation; Manage daily route independently to ensure accurate and timely delivery of product; Loads/unloads product per company policies, procedures, and guidelines; Review invoices daily for complete and accurate information and make corrections as needed; Meet sales goals and promotes overall route growth to enhance profitability; Develop leads/prospects, calls on prospective customers to solicit business, prepare service agreements, and install new accounts. Assists the sales organization with the procurement of additional new business; Possess a strong understanding of services, policies, and pricing methods and can clearly communicate these to customers; Monitor customer feedback and handle customer issues in a prompt and courteous manner; Take responsibility for your personal safety and watch out for the safety of others. Use safe precautions, proper tools, and equipment, and adhere to all safe work practices and policies; Perform other duties as required or assigned which are reasonably within the scope of the activities enumerated above.
--Knowledge/Skills/Abilities:
Must be a minimum of 21 years of age, have a valid driver's license, and excellent driving record; Customer service experience with a wide variety of consistent customer contact; Strong math and basic computer skills; Demonstrated experience selling services/products and generating new business preferred; Excellent customer service and verbal communication skills required; Ability to work independently, exercise sound judgment, and think quickly to identify/solve customer concerns.
--Working Environment/Safety Requirements:
Working Conditions Exposure to adverse and varying weather conditions which may include extreme hot/cold temperatures depending on geographical location. Fast-paced environment sometimes requiring irregular and long hours. Physical Requirements Must be able to routinely lift and maneuver a minimum of 25 lbs. and load/unload product from truck without assistance. Must be able to occasionally lift and maneuver 50+ lbs. This position requires bending, squatting, climbing, and reaching.
--Education:
High school degree or equivalent
--License Requirements/ Certifications:
Valid Driver's License
Location: Amarillo, TX
Customer Service Representative - State Farm Agent Team Member
Customer care representative job in Amarillo, TX
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.
Responsibilities:
Establish customer relationships and follow up with customers, as needed.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
As an Agent Team Member, you will receive...
Simple IRA
Hourly pay plus commission/bonus
Health benefits
Paid time off (vacation and personal/sick days)
Flexible hours
Growth potential/Opportunity for advancement within my agency
Requirements:
Interest in marketing products and services based on customer needs
Excellent communication skills - written, verbal and listening
People-oriented
Detail oriented
Proactive in problem solving
Able to learn computer functions
Ability to work in a team environment
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
Virtual Insurance Customer Service Representative- NO COLD CALLS / Work from Home
Customer care representative job in Amarillo, TX
Why Choose Meron Financial Agency?
Are you a top performer but not being paid like one? Or maybe you are paid well but sacrificing time with your loved ones? At Meron Financial Agency, we believe you shouldn't have to choose between financial success and personal freedom. We're a leading firm committed to empowering individuals and businesses to achieve their financial goals. With a client-centric approach, cutting-edge technology, and a supportive team environment, we offer the tools and opportunities you need to thrive.
We are looking for passionate, driven individuals who want to make a meaningful impact on people's lives as financial consultants.
Whether you're starting your career or looking for a new challenge, we provide the platform for you to succeed while enjoying work-life balance. If you're ready to step into a rewarding career, we'd love to have a conversation about how your skills can contribute to our team.
Qualifications:
Must reside in the US
Must be a US citizen or legal/permanent resident
Compensation Structure:
Commission-Only with no ceiling to your earning potential
Average agents earn $800 - $1,200 per policy starting out
Part-time agents can earn $50,000+ in the first year
Full-time agents have the potential to make $80,000 - $300,000+ in their first year
Agency Owners can generate system-driven income of $200K - $500K+ annually
Plus, with our streamlined lead generation system, there's NO COLD CALLING. You'll only be contacting individuals who have already requested information.
What Makes Us Different:
No Cold Calling - We Provide the Leads
Agency Ownership Program
Leadership Development
Fully-Expense Paid Trips
Work-Life Balance
One-on-One Mentorship
Cutting-Edge Technology
Partnerships with 60+ A+ Rated Insurance Companies (Foresters, Mutual of Omaha, Transamerica, Americo, and more)
Bonuses (Producer Bonus, Capital Bonus, and more)
Passive Income Opportunities
Relationships Matter - People Come First
Ready for your next career move?
Customer Service Representative
Customer care representative job in Amarillo, TX
Job Description
Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member. Insurance experience not required we will train the right person with the right skill set.
We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.
Responsibilities include but not limited to:
Establish customer relationships and follow up with customers, as needed
Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
Use a customer-focused, needs-based review process to educate customers about insurance options
Maintain a strong work ethic with a total commitment to success each and every day
As an Agent Team Member, you will receive...
Hourly Pay
Benefits after three months of employment
Valuable experience
Growth potential/Opportunity for advancement within my office
Requirements:
Bilingual English/Spanish highly preferred!
Excellent interpersonal skills
Excellent communication skills - written, verbal and listening
People-oriented
Organizational skills
Self-motivated
Detail oriented
Proactive in problem solving
Dedicated to customer service
Able to learn computer functions
Pride in getting work done accurately and timely
Ability to work in a team environment
Ability to multi-task
Provide timely and thorough activity reports to agent
Property & Casualty license (must be able to obtain)
Life and Health license (must be able to obtain)
Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education
If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
Customer Service Representative - State Farm Agent Team Member
Customer care representative job in Amarillo, TX
Job DescriptionBenefits:
Paid time off
Wellness resources
Training & development
ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Rocio Carrion - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Answer customer inquiries and provide policy information.
Assist clients with policy changes and updates.
Process insurance claims and follow up with clients.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Strong communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customer service experience preferred.
Customer Service Representative 2nd Shift
Customer care representative job in Amarillo, TX
Job DescriptionJoin a TEAM that Values YOU!!! 1-800-Plumber +Air & Electric is looking for a hard-driven career focused Customer Service Representative. Perks
Birthday paid day off
Profit Sharing
Family environment
$100 Boot Certificate (Cavenders, Red Wing or Work Boot)
Weekly team meetings
Discounted services as an employee
Free Classic HomeGuard membership
3 Reasons Youll LOVE Working for Us
Our employees must win!
Our customers must win!
Our company must win!
Whats in it for you? Excellent question! You want to work for us because I can promise you a new career that youll love filled with:
o Great benefits****
o Great opportunity!
o Growth potential! (We grow every year, which means were looking for future managers!)
o Continual training & education!
o And most importantly: PERSONAL SATISFACTION DOING A JOB YOU WILL LOVE!!!
Job Summary
The CSR supports the day-to-day operations of the company and is the primary point of contact for customers. The CSR answers the phone, obtains customer information, books calls, and addresses customer concerns. If an issue arises, the CSR will work diligently to solve the problem and satisfy the customers. As part of this responsibility, the CSR will develop and manage reports, make outbound calls to customers scheduling inspections, and interact with field personnel to schedule calls efficiently. A successful CSR must have the ability to function as a part of a team and be able to think creatively and critically.
Benefits
Health Insurance
Dental/Vision
Retirement Plan
PTO
Paid sick/Snow days
Paid Holidays
Paid training
Birthday off with pay
Qualifications
Strong knowledge of Microsoft Excel, and Word
Must be a critical thinker - Strong English composition skills
Telephone etiquette and working knowledge of email systems
Now, if thats the type of company that youd like to work forand I hope it isplease, please, please apply. I would love a chance to talk with youand get to know you better. Lets make sure were an ideal fit for each other.
Customer Service Representative - State Farm Agent Team Member
Customer care representative job in Amarillo, TX
Job DescriptionBenefits:
Bonus based on performance
Competitive salary
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Training & development
ABOUT OUR AGENCY:
Our agency has proudly served the Amarillo, TX community since 2013, backed by over two decades of experience with State Farm in various roles. Im a West Texas native and graduate of Wayland Baptist University with a B.S. in Business Management, as well as a proud mom of two and a big sports fan.
Together, my team and I bring more than 45 years of combined State Farm experience. We are an Amarillo BBB Accredited Business and have earned prestigious State Farm recognitions, including Honor Club and Chairmans Circle.
We operate in a fast-paced, high-energy, and competitive environmentbut were also a tight-knit group that knows how to have fun. Im passionate about developing talent, and I dedicate time to mentoring and coaching my team to succeed. If you're a motivated professional with a passion for helping others and you're ready to grow your career, wed love to hear from you.
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Jamie Smith - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Answer customer inquiries and provide policy information.
Assist customers with policy changes and updates.
Process insurance claims and follow up with customers.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customer service experience preferred.
Inbound Customer Service Rep
Customer care representative job in Amarillo, TX
At Kelly Services, we work with the best. Our clients include 99 of the Fortune 100TM companies, and more than 70,000 hiring managers rely on Kelly annually to access the best talent to drive their business forward. If you only make one career connection today, connect with Kelly.
Job Description
As a Customer Service Representative placed, you will respond to customer telephone inquiries within a call center environment. Our client's fast-paced, team-oriented environment is the perfect place to take your customer service career to the next level.
Additional Responsibilities Include:
CSR will take inbound calls and assist members, member representatives, agent brokers, providers, health plan employees, ship employees and clients.
Research caller's inquiries using internal knowledge database, client website, routes and escalation process to resolve concerns.
Educate the caller of all necessary information and alternatives to promote one call resolution.
Job Requirements:
HS diploma or GED
Bilinugal in Spanish
Any customer service experience
Medical terminology is a plus
Data entry and/or typing experience
Additional Information
Instructions :Please call 715-446-1755 for more information on how to apply!
Why Kelly?
As a Kelly Services candidate you will have access to numerous perks, including:
Exposure to a variety of career opportunities as a result of our expansive network of client companies
Career guides, information and tools to help you successfully position yourself throughout every stage of your career
Access to more than 3,000 online training courses through our Kelly Learning Center
Group-rate insurance options available immediately upon hire*
Weekly pay and service bonus plans
CSR
Customer care representative job in Dumas, TX
Make pizzas, take orders, cleaning.
Qualifications
Must be 16 years or older.
Additional Information
All your information will be kept confidential according to EEO guidelines.
Customer Service Representative - State Farm Agent Team Member
Customer care representative job in Borger, TX
Job DescriptionBenefits:
Hiring bonus
401(k)
Bonus based on performance
Competitive salary
Flexible schedule
Opportunity for advancement
Paid time off
Training & development
Position Overview
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.
Responsibilities
Establish customer relationships and follow up with customers, as needed.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
Requirements
Interest in marketing products and services based on customer needs
Excellent communication skills - written, verbal and listening
People-oriented
Detail oriented
Proactive in problem solving
Able to learn computer functions
Ability to work in a team environment
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
Customer Service Representative
Customer care representative job in Canyon, TX
Job Description
Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member. Insurance experience is not required as we will train the right person.
We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.
Responsibilities include but not limited to:
Establish customer relationships and follow up with customers, as needed.
Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Maintain a strong work ethic with a total commitment to success each and every day.
As an Agent Team Member, you will receive...
Salary plus Bonus
Paid time off (vacation and personal/sick days)
Valuable experience
Growth potential/Opportunity for advancement within my office
Requirements
Excellent interpersonal skills
Excellent communication skills - written, verbal and listening
People-oriented
Organizational skills
Self-motivated
Detail oriented
Proactive in problem solving
Dedicated to customer service
Able to learn computer functions
Pride in getting work done accurately and timely
Ability to work in a team environment
Ability to multi-task
Provide timely and thorough activity reports to agent
Property & Casualty license (must be able to obtain)
Life and Health license (must be able to obtain)
Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education
If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
Call Center Representative
Customer care representative job in Amarillo, TX
Job Description
Join our dynamic team as a Full-Time Call Center Representative at Perdue, Brandon, Fielder, Collins and Mott L.L.P. in Amarillo, Texas. This onsite position offers a vibrant office environment where your contributions significantly impact customer service excellence. You will thrive in a fast-paced, energetic atmosphere designed to foster high performance and collaboration among colleagues. With a starting pay of $15.00 per hour, this role not only offers competitive compensation but also provides a chance to sharpen your skills in customer interactions and problem-solving.
You will play a vital role in creating positive experiences for our clients while reflecting our core values of integrity and tenacity. You can get great benefits such as Medical, Dental, Vision, 401(k), Life Insurance, Health Savings Account, and Paid Time Off. If you're ready to take the next step in your career and be part of a team that puts people first, we encourage you to apply today!
Perdue, Brandon, Fielder, Collins and Mott L.L.P.: What drives us
Perdue Brandon strives to create an environment for our team and clients to thrive. That includes knowing our Mission, having a Vision and building on the Core Values that serve as our foundation. Our Mission: Anchored in trust, our law firm pursues excellence with a relentless dedication to reliability, respect and results, creating partnerships that fuel success. Our Vision: To ensure every community has the resources to prosper.
What would you do as a Call Center Representative
As a Full-Time Call Center Representative at Perdue, Brandon, Fielder, Collins and Mott L.L.P. in Amarillo, Texas, you will play a pivotal role in our customer service operations by making outbound calls and efficiently managing a high volume of inbound calls. Your expertise will help ensure that every interaction reflects our commitment to excellence and integrity. In this fast-paced office environment, you will engage with a diverse clientele, addressing inquiries and resolving issues with professionalism and tenacity. Whether initiating outreach or responding to incoming requests, you will contribute to a high-performance team that values customer satisfaction and encourages energetic collaboration among all representatives.
This role is ideal for those who thrive on busy days and enjoy the challenge of meeting the needs of our customers head-on.
Requirements for this Call Center Representative job
To excel as a Full-Time Call Center Representative at Perdue, Brandon, Fielder, Collins and Mott L.L.P. in Amarillo, Texas, candidates should possess a combination of essential skills and relevant experience. Previous office experience is preferred, as it will help you navigate our structured environment effectively. A background in customer service is highly valued, enabling you to engage meaningfully with clients during both inbound and outbound calls. Strong oral and written communication skills are crucial for articulating information clearly and professionally.
Proficiency in Microsoft Office applications-specifically Word, Outlook, and Excel-is necessary for efficiently managing correspondence and data. Additionally, a proactive approach, attention to detail, and the ability to adapt in a fast-paced atmosphere will contribute significantly to your success in delivering outstanding customer service and upholding our firm's principles.
Knowledge and skills required for the position are:
Previous office experience preferred
Experience in customer service preferred
Strong oral and written communication skills
Proficiency in Microsoft Office, specifically word, outlook and excel
Join our team today!
If this sounds like the right job for you, don't wait - apply today to join our team. We look forward to hearing from you!
79106
Job Posted by ApplicantPro
Call Center Agent
Customer care representative job in Amarillo, TX
Under the direct supervision of the Call Center Supervisor, a Call Center Agent is an individual who works closely with other team members to provide outstanding service to our customers by answering questions, handling complaints, and troubleshooting problems with our products and services. The Call Center Agent may handle a high volume of inbound or outbound calls or both and should seek to create a positive experience for each caller. They will listen to clients to understand the reason for their call, address all questions or complaints, and provide an accurate and efficient response. To be a successful Call Center Agent, you should be customer-focused, detail oriented, and efficient. You should be polite, reliable, knowledgeable, and adaptable. - Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services. - Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued. - Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed. - Building lasting relationships with clients and other call center team members based on trust and reliability. - Utilizing software, databases, scripts, and tools appropriately. - Understanding and striving to meet or exceed call center metrics while providing excellent consistent customer service. - Taking part in training and other learning opportunities to expand knowledge of company and position. - Adhering to all company policies and procedures.
Physical Demands
Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this position. While performing the duties of this Job, the employee is required to exert up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. The employee is also required to finger, grasp, handle, life walk, stand, hear, crouch, reach, speak, see, and talk. Also requires the ability to make rational decisions and preform repetitive motions.
Required Qualifications
- High School Diploma or equivalent. - More education or experience may be preferred. - Exceptional customer service, active listening, and verbal and written communication skills, professional phone voice. - Understanding of company products, services, and policies. - Proficiency with computers, especially with CRM software, and strong typing skills. - Ability to ask prying questions and diffuse tense situations. - Strong time management and decision-making skills. - Adaptability and accountability. - Fluency in multiple languages may be desired.
Customer Service Representative
Customer care representative job in Amarillo, TX
At Kelly Services, we work with the best. Our clients include 99 of the Fortune 100 TM companies, and more than 70,000 hiring managers rely on Kelly annually to access the best talent to drive their business forward. If you only make one career connection today, connect with Kelly.
Job Description
Customer Service Representative
Long term contract
Payrate - $12/hr
As a Customer Service Representative, you will be assisting healthcare subscribers with their yearly enrollment and answering other health insurance questions. This opportunity requires intelligence, compassion and the ability to communicate well. You will be taking inbound calls and occasionally researching information and returning a call. NO SALES! Upon completion of training, you will be assigned an eight or ten hour shift starting as early as 7 a.m. or one ending as late as 10 p.m. Alternative shifts may be chosen after seniority is established.
Chandini Raiguru
Screening Specialist, Central Sourcing Group
Kelly Services
1.806-391-1076
Additional Information
Kelly Services is a U.S.-based Fortune 500 company. With our global network of branch locations, we are uniquely positioned to provide our customers with international staffing support and our employees with diverse assignments around the world.
We invite you to bookmark our Web site and encourage you to review it regularly for new opportunities worldwide: www.kellyservices.com.