Customer Care Representative Jobs in Anaheim, CA

Extron is a leading developer and manufacturer of professional AV hardware and software solutions which serve the ever-changing needs of organizations around the world as they strive to better communicate. Each Extron product is carefully engineered to provide best-in-class performance, intuitive operation and exceptional reliability. At Extron, the passion for our products is evidenced by our company culture which encourages innovation and provides opportunities for individual career growth. Our teams develop and release over 100 new products a year and continue to grow our vast patent portfolio. Position Overview: Serving as the initial point of contact for Extron partners and end users needing audio visual sales/technical support via phone, email, and web requests. Performs problem solving support through diagnostic techniques and/or pertinent questions to determine an appropriate solution based on the customer's needs to include Extron product recommendations. Qualified Candidates will have: 2+ years of experience in a helpdesk support environment. Professional, high energy, excellent communication skills (written and verbal). Proven track record of answering high volume calls, providing customer support or inside sales for technology products or electronics. Ability to respond to customer inquiries through troubleshooting techniques in processes and technical product applications. Desire to build customer relationships. Technical, organizational, and logical aptitudes are preferred. Strong attention to detail, highly organized, and computer literate. Ability to work well in a fast-paced professional office environment. Salary Range: $22-23 per hour. Pay may vary depending on experience, qualifications, and other job-related factors.

We are hiring a customer support representative to assist with customer queries and complaints. You will be asked to process orders and escalate various customer matters through several communication channels. Other duties include participating in meetings with the customer service team to discover new communication tactics, as well as maintaining expert knowledge about company products/services to best help customers. Job Description: Provide timely and accurate resolution of customer inquiries and issues via Zendesk ticket system, phone, chat, and email. Assist in maintaining new customer accounts in Insite, OTS Database, and KCGN. Work with internal departments to ensure operational and product quality consistency. Assist in mass emailing tournament stores product and event information. Communicate with the warehouses to manage store tracking information, order cancellations, and return authorizations. Other projects as needed Requirements: High School Diploma Has strong computer and Excel skills Must be detail-oriented Must have excellent verbal and written communication skills Must be able to problem-solve Must be currently authorized to work in the U.S. Computer / Technical Skills / Job Specific Skills: Knowledge of console hardware a plus Zendesk experience a plus In Site experience a plus Internet and Social Media savvy Passionate about videogames or Yu-Gi-Oh! Cards a plus Worked or studied in a multi-cultural company / environment is a plus

About Us: Vasco Assets is a firm specializing in luxury assets, based in Newport Beach, CA. We seek a motivated Customer Engagement & Luxury Asset Acquisition Specialist with a strong focus on evaluating and acquiring high-value items such as jewelry, watches, and other luxury assets from the public. This role involves working closely with the Senior Buyer, engaging directly with customers looking to sell their assets, and ensuring a seamless and trustworthy acquisition process. While digital outreach and brand engagement support lead generation, the primary focus is on building relationships, assessing value, and negotiating purchases. We are open to training on aspects of industry knowledge relating to luxury asset valuation to support your growth and success in this role. Key Responsibilities: Luxury Asset Acquisition: Evaluate, authenticate, and negotiate the purchase of jewelry, watches, Diamonds, Precious Metals and other high-value assets from customers. Customer Engagement: Build relationships with clients looking to sell their luxury assets and guide them through the acquisition process. Jewelry & Watch Evaluation: Assess quality, authenticity, and market value while staying updated on industry trends. Negotiation & Pricing: Educate customers on resale values, present competitive offers, and facilitate transactions. Account Management: Track client interactions, manage follow-ups, and maintain customer trust. Email & Digital Outreach: Engage with leads via email and online platforms to generate acquisition opportunities. Social Media & Content Support: Contribute to brand presence by coordinating product visuals and customer-oriented content. Qualifications: Must-Haves: Proven ability to engage customers through personalized communication and follow-up strategies. Strong interpersonal skills with a talent for building rapport and maintaining relationships with clients and partners. Experience in managing customer accounts and providing exceptional customer service. Familiarity with CRM systems to track customer interactions and manage leads. Excellent verbal and written communication skills. Proficiency in Microsoft Office and Google Suite. Bachelor's degree. Valid driver's license. Ability to commute to Newport Beach, CA. Nice-to-Haves: Familiarity with Watches, Coins, Diamonds, Precious Metals. GIA Gemologist Graduate certification. Strong organizational skills and ability to manage multiple tasks. Analytical skills to assess customer needs, preferences, and feedback to enhance acquisition strategies. Passion or Experience in the luxury industry Experience with online marketing, SEO, and content creation is a plus. Additional Skills: Leadership and initiative. Attention to detail and ability to meet deadlines. Compensation & Benefits: Hourly Pay: $22-$28 Medical, vacation, sick time, and holidays. Employee discounts and yearly bonuses. Schedule: Full-time: Monday to Friday On-site in Newport Beach, CA Join our team and play a pivotal role in driving the success of Vasco Assets!

Required Skills and Experience - 1-2 years of experience working in a call center with inbound calls (50+ calls a day) - High School diploma or GED - Good communication and personality - Ability to type at least 36 WPM - Adaptable and eager to learn, willing to work in a fast paced center - Excellent communication and reliable - Bilingual in Spanish Job Description Insight Global is currently seeking Customer Service Representatives to join a large healthcare provider in Anaheim, CA. In this role, you'll operate within a dynamic call center environment, fielding inbound calls from members. Your responsibilities will encompass addressing enrollment inquiries, facilitating appointment bookings, and efficiently handling customer complaints. This position is onsite 5 days a week.

PADI, the global leader in Ocean Exploration, is searching for a full-time, experienced TECHNICAL CUSTOMER SUPPORT REPRESENTATIVE II in our Rancho Santa Margarita CA offices. PADI offers its employees a unique culture centered around an active lifestyle, fun and hardworking colleagues, interesting work, competitive salary and outstanding benefits. We are an amazing company searching for amazing people to join our team! Hybrid work schedule in Rancho Santa Margarita CA. The Technical Customer Support Representative provides basic technical support and assistance to customers via e-mail, phone, or chat. Addresses and responds to customer inquiries on products and services, including installation, operational functions, troubleshooting, and maintenance. Being a Technical Customer Support Representative II provides customers with preventive maintenance and configuration recommendations to improve product usability, performance, and customer satisfaction. Documents support interactions, including details of inquiries, complaints and comments, and actions taken. Additionally, Technical Customer Support Representative possesses a strong understanding of the organization's products and services and escalates more complex inquiries to a higher-level support team. The Technical Customer Support Rep works under moderate supervision and is gaining or has attained full proficiency in a specific area of discipline. What You Get To Do Technical Expertise: Discover the root cause of the problem and the action required to solve it, whenever possible, using company databases, customer information and collaboration with other departments Engage in real-time troubleshooting while customer is on the telephone and submit a service request to Product & Technology. Follow up call appointment with the customer if the problem cannot be resolved. Negotiate follow up time with the customer and educate the customer if there are other options that can be utilized while we work with our Product & Technology team to address the request. Provide total customer service by answering basic questions about programming over the phone and partnering with Production Excellence point person(s) to resolve the issue as quickly as possible. Partner with Product Teams to complete User SQA testing feedback for product and project development. Promote Quality Customer Experience Provide customer support by asking questions and listening to customers in order to understand needs, requests or problems. Build customer loyalty by placing follow-up calls to internal and external customers after receiving acknowledgment of action taken by other departments to resolve request or issue Keep customers informed about progress through checking status of service requests in customer record system (Zendesk/Salesforce) Provide seamless customer experience through documenting call/email details into the computer system and completing any forms required to request action by other departments Respond to members'/consumers' inquiries concerning eLearning, eCard, online accounts and application status/service Promptly review and coordinate processing of all service requests for all membership levels. Participate in reviewing assigned tasks and apply training in needed areas as it relates to resolution to issues. Implement and maintain appropriate customer service levels by managing assigned workflow, membership/student accounts and handling general consumer issues. Provide prompt follow-up on customer service issues received by phone, email, written and other communication methods. Advise senior personnel or other departments and team members as an advocate for the membership on issues that pertain to Customer Relations when applicable. Assist with work overflow within the Customer Relations Department including processing, filing, image verification, and emails/tickets, etc. Provide daily reports on processes and pledge goals to department management as directed. Must maintain complete confidentiality with regard to information received or heard about former or present employees. What You Will Need To Be Successful: High school diploma or general education degree (GED). Fluency (write, read, speak) French, Spanish or Portuguese a plus. Minimum two to five years customer service and tech support experience Analytical mindset- will need to diagnose problems and consult with Product Team point person to ascertain where problems lie Ability to document issues clearly- reporting bugs, defining resolutions, etc. Ability to use internal and/or external tools to assist with troubleshooting devices compatible with our digital product line PC literacy; working knowledge of word processing and spreadsheet software including MS Word and Excel and PowerPoint (preferred) Knowledge of and sensitivity to multi-cultural issues relating to customer service. Type 75 words per minute. Excellent writing and verbal skills. Excellent organization skills; ability to prioritize work. Detail orientation. Professional attitude and telephone manner. Politically astute. Dedication to customer service and satisfaction. Multitask Listening Skills Phone Skills People Oriented Adaptability Ability to Work Under Pressure Computer Skills Patience Negotiation Positive Attitude Product Knowledge Customer Service Resolving Conflict Founded in 1966, PADI has grown consistently through our 59 years in business, continually raising the bar for the industry we are all so passionate about. We know who we are as a company but never let that hold us back from reinventing ourselves and keeping our mission modern and relevant. One thing that stays consistent is our mission to be “The Way the World Learns to Dive”. PADI has certified over 30 million divers during our history, an achievement no other scuba diving agency can claim. We are committed to our purpose to Seek Adventure-Save The Ocean. PADI strives to create a work environment that respects individual contribution while maintaining a strong team approach for successful execution of business objectives. The executive team believes in a work-life balance that enables employees to meet their personal and family needs with flexible hours and a robust benefits plan. If this job sounds interesting to you and you meet these requirements described above, we'd like to get to know you! To learn more about our company visit us at ************ Applicants must possess the permanent right to work in the United States. PADI/Seek Adventure Save the Ocean California Applicants please note that PADI collects personal information relating to its candidates for employment to manage the recruitment process. The organization is committed to being transparent about how it collects and uses that data and to meeting its data protection obligations. To view PADI's CCPA Notice please go to https://************/ccpa-notice

Noble Panacea is a new revolutionary skincare brand founded by Nobel Laureate Sir Fraser Stoddart and launched in October 2019. The ground-breaking OSMV™ Technology at the core of the brand enables transformational efficacy and precision. We create deep respect & intention by adhering to the global principles of green chemistry. We take our commitment to nature and sustainability to all stages of product development, from R&D to packaging. Ultimately, we strive to promote absolute skin health by empowering all who seek authentic, natural, and ageless beauty. We are looking for an Customer Care Specialist to support our customer care team. Location: Irvine, California Employment Status: Full-time, Permanent Reporting To: Customer Engagement Manager Responsibilities of this position include, but are not limited to: Customer Concierge (Care): • You will be responsible for our EMEA skincare concierge service, supporting all aspects of customer service for our customers in this region. • Provide exceptional and high-level customer care and service that goes over and above to deliver an incredible brand experience • Dealing with all customer and product inquiries via phone, email, and live chat in a timely and professional manner • Providing an exceedingly high level of service to our VIP customers that constantly surprises and delights with a luxury high-touch approach • Providing a Virtual Skincare Consultation service, managing appointments, and general assisted selling duties • Provide weekly updates on customer issues, feedback and resolution. • Strong phone contact handling skills and active listening • Identify and assess customers' needs to achieve satisfaction Order Processing: • Reporting to the department lead, you will be responsible for supporting our global order management, ensuring accuracy that includes order processing, tracking, and facilitating delivery delays to support our customer care team • Liaising with the internal operations department and global logistics shipping partner to ensure timely delivery and facilitate shipping delays • eComm support, full cycle sales order processing, shipping and returns. • Maintain efficient order processing workflows • Anticipate, troubleshoot, and report order issues to the Customer Engagement Manager Education & Experience: • Bachelor's degree or equivalent. • Must have prior experience in a high touch customer service or operations role. • Experience in luxury, with an interest in skincare, wellness and beauty is a plus. Skills & Requirements: • Proven client support experience with strong communication skills. • Reliable and high-quality administrative support. • Computer proficiency, experience with (Excel, SAP, BigCommerce, FreshDesk, FreshChat and Meta) • Ability to multi-task, prioritize, and manage time effectively. • Organizational, critical thinking, & exceptional attention to detail skills. • Proven sales experience and ability to cross-sell with product knowledge • e-comm sales mindset to achieve productivity goals

Customer Engagement Executive | Location: Los Angeles, CA | Immediate Start THRIV3 Marketing, a rapidly growing company based in Los Angeles, is dedicated to providing outstanding customer engagement experiences that foster long-term brand loyalty and satisfaction. We are actively seeking highly motivated and customer-centric individuals to join our team as Customer Engagement Executives. In this pivotal role, you will play a crucial part in shaping the customer experience, creating lasting connections, and ensuring that every interaction contributes to the success of the brands we represent. About the Role: As a Customer Engagement Executive at THRIV3 Marketing, you will play a key role in customer acquisition by engaging with potential customers directly at promotional events, retail locations, and sales campaigns. You'll be responsible for representing top brands and driving sales through face-to-face interactions, ensuring that every customer has a memorable experience while effectively conveying the value of our clients' products or services. What You'll Do: Drive Customer Acquisition: You will engage potential customers at promotional events, in-store activations, and retail campaigns. Your goal will be to actively promote products and services, increasing brand awareness, and driving sales on the spot. Deliver Exceptional Brand Experiences: Acting as the face of the brands we represent, you will provide customers with engaging, personalized interactions, helping them understand the benefits and value of the products or services. Build Strong Relationships: You'll focus on cultivating connections with customers, fostering loyalty, and encouraging repeat business. Your ability to connect with people will be central to building long-term relationships. Promote Sales and Offer Solutions: You'll identify customer needs, respond to inquiries, and use your knowledge of the product to present effective solutions. You will strive to meet and exceed sales goals while ensuring customers are satisfied with their purchases. Track Performance and Gather Insights: By collecting feedback and tracking campaign results, you'll help refine strategies and improve future customer engagement efforts. Your insights will be key in optimizing sales tactics. Collaborate with the Team: You will work alongside other sales and marketing team members to ensure that promotional events and retail campaigns run smoothly and effectively. You'll contribute to a positive team atmosphere, sharing best practices and helping achieve common goals. Who We're Looking For: We're looking for individuals who are not only skilled communicators but also motivated by the challenge of driving sales and acquiring new customers. The ideal candidate will have: Excellent Interpersonal Skills: You enjoy interacting with people face-to-face and can engage customers confidently, with warmth and professionalism. Sales-Oriented Mindset: You thrive on the challenge of driving customer acquisition and closing sales. Your goal is to increase conversions and promote brand growth. Customer-Focused Attitude: You are passionate about delivering top-tier customer experiences, ensuring that customers leave satisfied and excited about the brand. Results-Driven: You are motivated by meeting and exceeding sales targets and are always looking for new ways to improve your performance. Adaptable & Organized: You can manage multiple events or campaigns simultaneously, staying organized while adjusting to varying environments and customer needs. Self-Motivated: You take initiative and can work independently, staying committed to achieving your goals and contributing to team success. Why Join THRIV3 Marketing? Competitive Compensation: We offer a rewarding pay structure based on your sales performance, ensuring you are compensated for your hard work and dedication. Flexible Schedules: Full-time and part-time positions available. Allowing for flexibility in your work schedule. Comprehensive Training: We provide the training and resources you need to succeed, equipping you with the skills to excel in customer engagement and sales. Career Growth: With our rapidly expanding company, you'll have opportunities for advancement and professional development in the field of customer acquisition and sales. Supportive Team Environment: You'll be part of a collaborative team of like-minded individuals who support each other in reaching goals and delivering outstanding results. Ready to Make an Impact? If you're excited about the opportunity to drive customer acquisition, engage with potential customers, and help brands grow through direct interactions, we'd love to hear from you! Apply Now by sending your resume to THRIV3 Marketing today and take the next step in your career. Join us as we redefine customer engagement through promotional events, retail campaigns, and sales interactions-one customer at a time!

Specialized Recruiting Group, Irvine is recruiting for a Customer Service Representative for a high-end distributor of architectural fixtures for commercial buildings. This is a permanent, evaluation hire opportunity with a starting base of $23.00 to $25.00/hour. Responsibilities: Handle inbound customer telephone and email inquires Process customer orders and returns Manage warranty and freight claims Resolve fulfillment issues General support for sales department Requirements: At least one year of related experience Intermediate user of Microsoft Office (e.g. Outlook and Excel) Effective communicator over the phone and via email Upbeat personality with ability to quickly build rapport Excellent problem-solving ability At Specialized Recruiting Group, our team of employment professionals is deeply connected with local businesses that are actively hiring, giving you a competitive edge in your job search. Whether you are seeking a full time position or a contract role, our experts are here to help at no cost to you. Enjoy personalized support and access to exclusive job opportunities when you partner with Specialized Recruiting Group.

$21/hr + benefits on W2 12+ month contract with likely extension/conversion Onsite in Brea, CA. The Brea, CA team is seeking a Customer Service Representative (CSR) with strong customer service soft skills, routine orders entry skill, order tracking, and problem resolution. You will be responsible for all customer types of inquiry and products, and you will be working closely with customer and internal teams to provide exceptional customer service in a fast-paced environment. The CSR will ensure customer satisfaction by way of processing orders, answering phones promptly, finishing delivery information and providing field sales/service support, all with accuracy and efficiency. Key Responsibilities: Build relationships with customers via phone and email communication and resolve customer issues to ensure a high level of customer satisfaction. Answer phones in a timely and efficient manner in a high call volume support setting. Process customer orders via phone, standing orders, field service orders, and replacement orders, fax orders, electronic data interchange (EDI). Effectively support both sales and service field representatives by responding to inquiries, placing orders, and providing proof of delivery as needed. Maintain a level of accuracy and efficiency both as a department and individually. Knowledgeable on our products and special projects as deemed vital by the manager. Must communicate timely and accurately and establish and maintain good working relationships with upper management and internal departments such as Field Service, Sales, Finance, Bids and Contracts, HR and IT. Position Requirements: Must have basic computers skills including MS office 2000 or later including Word, Excel and Outlook. Basic math skills and statistical knowledge. Proficient at keyboard entry; prior experience entering orders while on the phone a plus; multitasking and problem solving. Enjoys working with people. One to three years customer service experience required. High school graduate required. Associates degree preferred. Primary language English. Little to no travel required. Personal Trait Profile: Must be self-motivated with a positive outlook and focus on quality work. Demonstrates personal sense of urgency, attention to detail, and an aspiration for continuous professional development. Exhibits a need to succeed by setting personal goals to outperform company metrics. Able to maintain a positive attitude and work constructively in a team environment. Able to handle multiple tasks and key deliverables while performing under time constraints. Excellent time management and organizational skill Interested? Apply today!

Correlation One is hosting the Cyber Sentinel Skills Challenge, a unique, one-day cybersecurity competition sponsored by the U.S. Department of Defense (DoD). Win your share of a $15,000 prize pool, solve fun cybersecurity challenges, and access new job opportunities at the DoD. This event is designed to help you: Unlock career opportunities and get on the radar of DoD recruiters Test your skills and gain experience solving some of the most pressing security threats globally through 20+ Capture the Flag-style simulations Connect with your peers and build a strong, supportive network of cybersecurity professionals Competition details: When: June 14, 2025 Where: Virtual Duration: 8 hours (11am - 7pm ET) Cost: Free Early application deadline: April 8, 2025 Total prize pool: $15,000 Experience required: All levels of cybersecurity are welcome Challenge categories: Forensics, Malware/ Reverse Engineering, Networking & Reconnaissance, Open-Source Intelligence Gathering (OSINT), Web Security About you: You must be a U.S. Citizen or a permanent resident with a valid Green Card. You must be over the age of 18. Individuals from all levels of cybersecurity experience, whether you are a seasoned cybersecurity professional or just starting in the field, are welcome to apply.

Our partner is a well-known tire manufacturer that produces a wide range of tires for various types of vehicles, including passenger cars, trucks, SUVs, and high-performance vehicles. They are known for its commitment to quality and innovation, offering products that are designed for performance, durability, and safety. They have a global presence and are widely recognized in the automotive industry. The Customer Service Representative plays a pivotal role in maintaining positive dealer relationships and ensuring efficient order fulfillment. As a key contact point for our clients, this position is responsible for addressing inquiries, resolving issues, and contributing to overall customer satisfaction. Exceptional communication skills, attention to detail, and an understanding of our B2B clients' unique needs are crucial for delivering top-tier service and supporting the growth of our business. Pay: $22/hr Status: Temp to Hire Schedule: Hours must be flexible (start at 6:00am or 7:00am) Location: Costa Mesa, CA (onsite) Essential Duties and Responsibilities: Order Entry Receive and process telephone, email, and fax orders. Verify stock availability, locate inventory, and confirm credit approval for invoicing dealer warehouse orders. Handle container and consignment orders. Handle freight claims Monitor and process back orders. Process inventory returns. Provide order status information to dealers and Toyo Sales personnel. Track and trace shipments. Keep dealers informed about container order status, special promotions, discontinued inventory, and sales program deadlines. Process billing corrections. Sales Support Address dealer inquiries and resolve dealer complaints within the scope of the customer service department's authority. Manage pricing code entry and maintenance for all assigned dealers. Maintain regular communication with Regional Sales Managers to report daily order receipts, shipping schedules, dealer inquiries or complaints, and problem-solving. General Administrative Make inventory production recommendations and handle warehouse transfer requests. Process Federal Excise Tax, city, county, and state commission credits, and other credit memos. Maintain dealer order files and current pricing files. Respond to dealer and Toyo management inquiries, providing additional information and sales history reports as required. Other duties as assigned Qualifications: To perform this job successfully, an individual must meet the following qualifications: -Ability to work independently and as a team player. Exceptional organizational skills. -Effective time-management skills with the ability to prioritize work. -Strong written, oral, and presentation skills. -Intermediate proficiency in Microsoft Office (Excel, Outlook, and Word). -Willingness to work overtime as required for business needs. -Adherence to Company policies and safety guidelines. Education and Experience: High school diploma or equivalent. Minimum of three (3) years of experience in customer service order processing. Language Skills: Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Effective presentation skills for one-on-one and small group situations. Mathematical Skills: Proficiency in basic mathematical operations, including addition, subtraction, multiplication, and division using whole numbers, common fractions, and decimals. Reasoning Ability: Ability to apply common sense understanding to carry out instructions provided in written, oral, or diagram form. Capable of addressing problems involving several concrete variables in standardized situations. Physical Demands: While performing the duties of this job, the employee is regularly required to sit, use hands and fingers, handle or feel, and talk or hear. Occasionally required to stand, walk, or reach with hands and arms. Must be able to lift and/or move up to 25 pounds. Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Work Environment: Moderate noise level in the work environment. The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists Responsibilities Communicate with customers via phone, email and chat Provide knowledgeable answers to questions about product, pricing and availability Work with internal departments to meet customer's needs Data entry in various platforms Qualifications At least 1 - 3 years' of relevant work experience Excellent phone etiquette and excellent verbal, written, and interpersonal skills Ability to multi-task, organize, and prioritize work

Customer Service Associate Emphasizing the significance of delivering outstanding customer service and support, your responsibilities will encompass addressing inquiries through multiple channels, ensuring efficient order processing, managing RMA processes, and assisting with Sales and Marketing activities. Your strong communication and organizational skills, coupled with your ability to manage multiple tasks, will be vital for success in this role. Requirements and Skills 4+ years of experience in customer and sales support; in manufacturing and/or Industrial environment preferred. Strong communication skills in English, both verbal and written. Familiarity with quality standards, such as ISO9001, or experience in a manufacturing environment. Strong organizational and analytical thinking capabilities Flexibility and adaptability in handling multiple tasks or unexpected challenges. Proficiency in Microsoft Office Suite, ERP, CRM systems, and other business tools. Strong interpersonal and negotiation skills to foster productive customer relationships. In-depth understanding of sales principles and customer service practices Willingness and patience to interact daily with customers from a wide range of cultures and backgrounds. The responsibilities of this role encompass, but are not limited to, the following Create and process customer orders in a timely manner, including processing rush orders as required. Review pending orders and customer requests to ensure accuracy and customer satisfaction. Accurately encode sales orders with correct part numbers, pricing, and shipping information. Verify and confirm orders with the production team, providing timely updates to external customers. Review contracts and purchase orders, and initiate updates as necessary. Coordinate the gathering and submission of technical documentation for vendor approvals and large bid proposals. Manage distributor and sales representative agreements. Maintain regular communication with customers to address inquiries, concerns, and requests promptly via phone or email. Assist customers via phone and email to ensure issues are resolved efficiently. Work closely with various departments (Finance, Production, Shipping, Quality, and Product Tech Support) to ensure seamless order processing and customer satisfaction. Support collaboration across departments to address any issues impacting order fulfillment. Generate reports and analyze sales metrics to support informed decision-making. Research and prepare marketing materials for upcoming exhibitions and trade shows. Assist in coordinating and attending trade shows and customer-related events. Handle necessary administrative tasks, such as filing reports and ensuring the sales team is equipped with essential documentation. Organize and maintain records to ensure efficiency and compliance with company policies and standards. Support the planning, coordination, and participation in trade shows and customer-related events. Represent the organization in customer interactions during events or conferences as necessary. Participate in training opportunities and implement newly acquired skills effectively. Manage records for all orders and process Return Merchandise Authorizations (RMAs) as needed. Perform other tasks and assignments as required to support team and organizational goals. Desired Skills and Experience Customer Service Associate Emphasizing the significance of delivering outstanding customer service and support, your responsibilities will encompass addressing inquiries through multiple channels, ensuring efficient order processing, managing RMA processes, and assisting with Sales and Marketing activities. Your strong communication and organizational skills, coupled with your ability to manage multiple tasks, will be vital for success in this role. Requirements and Skills 4+ years of experience in customer and sales support; in manufacturing and/or Industrial environment preferred. Strong communication skills in English, both verbal and written. Familiarity with quality standards, such as ISO9001, or experience in a manufacturing environment. Strong organizational and analytical thinking capabilities Flexibility and adaptability in handling multiple tasks or unexpected challenges. Proficiency in Microsoft Office Suite, ERP, CRM systems, and other business tools. Strong interpersonal and negotiation skills to foster productive customer relationships. In-depth understanding of sales principles and customer service practices Willingness and patience to interact daily with customers from a wide range of cultures and backgrounds. The responsibilities of this role encompass, but are not limited to, the following Create and process customer orders in a timely manner, including processing rush orders as required. Review pending orders and customer requests to ensure accuracy and customer satisfaction. Accurately encode sales orders with correct part numbers, pricing, and shipping information. Verify and confirm orders with the production team, providing timely updates to external customers. Review contracts and purchase orders, and initiate updates as necessary. Coordinate the gathering and submission of technical documentation for vendor approvals and large bid proposals. Manage distributor and sales representative agreements. Maintain regular communication with customers to address inquiries, concerns, and requests promptly via phone or email. Assist customers via phone and email to ensure issues are resolved efficiently. Work closely with various departments (Finance, Production, Shipping, Quality, and Product Tech Support) to ensure seamless order processing and customer satisfaction. Support collaboration across departments to address any issues impacting order fulfillment. Generate reports and analyze sales metrics to support informed decision-making. Research and prepare marketing materials for upcoming exhibitions and trade shows. Assist in coordinating and attending trade shows and customer-related events. Handle necessary administrative tasks, such as filing reports and ensuring the sales team is equipped with essential documentation. Organize and maintain records to ensure efficiency and compliance with company policies and standards. Support the planning, coordination, and participation in trade shows and customer-related events. Represent the organization in customer interactions during events or conferences as necessary. Participate in training opportunities and implement newly acquired skills effectively. Manage records for all orders and process Return Merchandise Authorizations (RMAs) as needed. Perform other tasks and assignments as required to support team and organizational goals. All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.

Serves as primary point of contact. Answers, screens and directs incoming and outgoing telephone calls, electronic messages and other web-based communications using a call management system. Responds to basic inquires and refers other inquires to appropriate medical personnel. Contacts and distributes messages to medical personnel using a variety of electronic methods including text, voice and email systems. Will also perform data entry, ensure data integrity, and reconcile as needed Must Haves: High School Diploma Minimum two (2) years of experience working in a CALL CENTER, customer service, and Healthcare department/ environment. Demonstrated interpersonal skills.

The Customer Service Representative (CSR) functions as the liaison between Mauser Corporation and its customers. Handles all customer orders from order entry through shipment of orders. The CSR acts as the first point of contact for the customer at their respective plant and helps customers with all questions and concerns that arise. Description for Internal Candidates Responsibilities: Establish relationships with customers by communicating and resolving issues. Responsible for order entry and/or maintenance for assigned accounts. Review plant delivery schedules versus requested dates and resolves any conflicts. Tracks and communicates any changes and potential service issues to the customer. Communicate order confirmations, changes and cancellations to both customers and internal Mauser team members. Inform sales and operations of any unresolved service issues; Recommends corrective action to customer issues as necessary. Reviews orders after shipment for billing accuracy and any quantity item errors. Manages the issuing of credits, return authorizations and pallet returns. Reviews inventory usage on stocked items, identifies and communicates items that have not tracked to plan. Ensures that any customer complaints have been resolved in a satisfactory manner obtaining guidance/approval from supervisor when necessary. Communicates with Planners, Sales Representatives, Pricing team and Plant Management as needed. Prepares necessary reports for Plant Management and customers such as inventory and open order reports and tracks shipments associated with invoices Processes plant claims which include any deductions for shortages, quality issues and any miscellaneous items. Files any customer paperwork such as shipping documentation or customer orders in a timely fashion. Performs other duties as assigned. Requirements: Associate or bachelor's degree preferred but not required Manufacturing experience strongly preferred 1+ years customer service experience required Microsoft Office Suite - basic to above-average computer skills including Excel CRM experience preferred Ability to perform basic quantitative skills required, Ability to work with all areas of the business including plant and sales personnel. Professional verbal and written communication Strong customer service advocacy and problem-solving skills

The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists. PRINCIPAL RESPONSIBILITIES: The CSR will act as a liaison, provide product/services information, answer questions, and resolve any issues that our customer accounts might face with accuracy and efficiency. ESSENTIAL DUTIES AND RESPONSIBILITIES: Include the following. Other duties may be assigned. Excellent communication skills Ability to multi-task, prioritize, and manage time effectively Maintaining a positive, empathetic, and professional attitude toward customers Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so that you can answer questions. Processing orders, forms, applications, and requests. Keeping records of customer interactions, transactions, comments, and complaints. Communicating and coordinating with colleagues as necessary. Providing feedback on the efficiency of the customer service process. Ensure customer satisfaction and provide professional customer support. QUALIFICATIONS: High school diploma or general education degree (GED) High school math or better is required for addition, subtraction, multiplication and division One to three years related experience and/or training. Typing and basic computer skills necessary. Must be able to prioritize daily tasks and perform in consistent and reliable manner. Must be able to read and comprehend written materials. Must have good verbal and written communication skills. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands and fingers, handle, or feel objects, tools, or controls; reach with hands and arms; and talk or hear. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, depth perception, and the ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

We are currently seeking a Customer Service Representative to join our team and provide exceptional service to our valued customers! As a Customer Service Representative, you will be the first point of contact for our customers, assisting them with inquiries, resolving issues, and ensuring a positive experience with our company. This is a great opportunity to showcase your excellent communication skills and problem-solving abilities while working in a fast-paced and rewarding environment. Responsibilities: Respond to customer inquiries via phone, email, or chat in a timely and professional manner Provide accurate information about our products, services, and policies Assist customers with order placement, tracking, and returns Resolve customer complaints and concerns effectively and efficiently Document all customer interactions and maintain accurate records Collaborate with internal teams to address customer needs and improve the overall customer experience Identify opportunities to upsell or cross-sell additional products or services Stay updated on product knowledge and industry trends to better serve customers Qualifications High school diploma or equivalent (college education preferred but not required). Excellent verbal and written communication skills, with a friendly and professional phone presence. Quick learner, able to adapt to new processes and procedures. Basic computer skills and familiarity with customer service software (previous experience is a plus). Strong interpersonal skills and a genuine desire to assist and engage with customers. Join our team and become a trusted advocate for our customers! Apply now to become a Customer Service Representative and contribute to delivering outstanding customer service and satisfaction.

Title: Customer Service Representative - Sales Office LAX Are you looking for a career opportunity in the aviation industry? Here's your opportunity to have a great career with a world-class airline company Why Join Us? Asia's First and Longest-Serving Airline Get a chance to enjoy travel perks for you and your family A collaborative work culture and environment Who Are We Looking For? Minimum of 2 years experience in sales Knowledgeable in reservations, ticketing and airport operations What's The Role All About? Performs a variety of administrative, secretarial, marketing and clerical duties to Area Manager. Provides support and assistance to colleagues/ other units to ensure effective and efficient performance of the District. Gathers and creates studies for district's airline sales and marketing purposes Handles reservation through phone calls and or walk-in passengers, travel agents and employees. Perform basic ticketing functions to promptly assist customers and partner agents' queries. Prepares draft of District's Weekly Sales Report.

Primary Responsibilities: The primary duties of the Structure Representative are technical oversight and contract administration of structural projects elements including planning, scheduling and coordination of construction inspections and quality assurance inspections of bridge and transportation structure work on the project, including foundations, substructure and superstructure, coordination with contractor, interfacing with inspectors, surveyors and materials testers as well as documentation of the project progress and payment. Responsible for maintaining accurate daily record of construction site activity and produces required reports on progress, safety, quality, schedule, and budget status. Coordinates with others for documentation for contractor progress pay estimates. Reviews and/or prepares calculations to support the technical aspects of the structure work including temporary shoring, temporary supports, falsework, existing structures (bridges, walls, etc.) removal / demolition and quantities. Required Experience: Provide construction management and inspection services for complex public works projects. Provide support to public agencies on major infrastructure projects including bridges, on and off ramps, highways, freeways, retaining walls, soundwalls and roadway and street improvements. Having a well-rounded understanding of the intricacies involved in each individual project from inception to close-out. Provide coordination with public agencies, utilities, railroad entities, state environmental and regulatory agencies. Understanding of the construction and/or reconstruction of bridge hinges. Involved in implementing full freeway closures. Preparing independent structure analysis reports for formwork, falsework, and other temporary structures. Provide structures inspections. Work closely within the functional units at Caltrans, including environmental, roadway, traffic, electrical, and public relations, to ensure that the specific needs of each unit are met. Promptly resolve field issues to meet all project milestones. Familiar with nesting bat and nesting bird habitat protection and mitigation strategies resulting in implementation of protection efforts during construction to eliminate / reduce impacts to schedule. Deep understanding of forming/pouring of various foundation types including CIDH pile foundations, spread footing foundations, grade beams, and moment slab sections. Deep understanding of roadway work involving JPCP, lean concrete base, aggregate base, and hot mix asphalt. Deep Understanding of installation of drainage systems, electrical and communications work including modifications to lighting poles and fiber optics, and implementation of temporary traffic control involving temporary restriping. Required Qualifications: City of LA experience (preferred) California Department of Transportation experience required. Minimum of 5 years' experience in providing construction oversight and inspection with experience as a Structure Representative on California highway projects. BS in Civil Engineer, Structural Engineer, Construction Management, or other engineering degree from an accredited university. California Registered Professional Engineer (PE) required. Experience with Microsoft Office (Word, Excel) required.

Global Fortune 500 packaging manufacturer has an immediate opening for a Seamer Service Technician in the North American Beverage Division. This individual is a key member of the Technical Services Team who supports various customer-filling operations. Position accountabilities include the following: Act as the key interface between the Company and the customer in trouble-shooting problems associated with the Company's final product and the customer's filling processes. Support the customer in areas such as equipment audits, rework of the final filled products, overhauls and equipment conversion. Interact with other members of the Company's Sales Team to develop strategies, resolve problems and implement solutions to support the customer. Provide double-seaming training for customers. Requirements for this position would include the following: High school diploma or equivalent required. Associate degrees or technical school certificate in a mechanical related discipline a plus Working knowledge of Beverage Can Seamers (specifically Angelus, Pneumatic Scale and Continental) Working knowledge of Beverage Fillers Equipment (Crown, H&K, Cemco, etc.). Proven mechanical skills including the ability to use gauges, dial calipers, micrometers and other related instruments. Strong PC skills including a working knowledge of Microsoft Office (Word, Excel, Access, Outlook and Power Point) Effective communication skills, both verbal and written as well as proven presentation skills. Ability to clearly and effectively interact with customers on a variety of levels. Ability to identify a final packaged product that is not working or defective, troubleshoot the potential causes, and incorporate a solution for effectively resolving the problem. Ability to work overtime during the week and week-ends based on customer needs. Ability to travel (car and/or plane) up to 70% of the time. This will include some international travel to Canada