Customer care representative jobs in Austin, TX

Job Title: Remote Call Center Agent Hourly Pay: $3,500- $3,800 We're seeking reliable and organized individuals to join our team as Remote Call Center Agents. This fully remote position involves making follow-up calls to customers, confirming appointments, checking satisfaction, and assisting with billing or scheduling inquiries. Using structured scripts, you'll maintain a helpful, friendly tone while handling straightforward tasks. If you enjoy working with clear instructions, predictable tasks, and ensuring customer satisfaction, this role could be a great fit. Job Responsibilities: Make outbound calls to follow up with customers, confirm appointments, or check satisfaction Assist callers with basic billing questions and guide them through online portals or payment systems Accurately record call details in internal systems Send follow-up emails with confirmations or reminders based on call outcomes Occasionally support inbound calls during high-volume periods Stay up-to-date on tools and procedures through regular team communication Qualifications: Strong verbal communication and listening skills Ability to follow a script while maintaining a natural, friendly tone Comfortable with structured workflows and repetitive tasks Highly organized and self-motivated in a remote work environment Reliable home office setup, including stable internet and a quiet workspace Previous experience in call centers or customer service is helpful, but not required Positive attitude and willingness to learn new systems and processes Perks & Benefits: 100% remote work-no commuting required Monthly pay: $3,500- $3,800 Paid training with detailed guides and ongoing support Flexible shift options, including evening and weekend availability Collaborative team environment and supportive leadership Long-term career growth and advancement opportunities

What the PRN Recruitment Specialist does at Worldwide The PRN Clinical Recruitment Specialist, under the guidance of the Recruitment Services Manager is responsible for assuring that all phones are answered in a professional and timely manner. They will phone screen all potential participants and will be knowledgeable about each study's specific requirements. Responsibilities also include database entry, subject scheduling, running study specific queries, and subject tracking. What you will do Answers all incoming phone calls and return calls in a professional and timely manner. Perform outbound calling to potential participants for enrollment into ongoing studies. Utilize the recruitment subject database for subject identification, recruitment and qualification. Telephone screen potential participants and schedules them for screening. Assist in subject tracking, including screening cancellations, and follow-up with subjects on probation or outbound calling. Become familiar with inclusion/exclusion criteria for each study protocol. If needed, assists with creation of screening forms, assesses probable eligibility, and schedules subjects. What you will bring to the role Excellent customer service skills. Basic computer knowledge and applications required for database maintenance and other administrative duties. Must be able to work with constant interruptions. Experience in phone interviews and medical terminology to include medications. Excellent computer skills. Your experience Required: High school or GED diploma. Preferred: At least 2 years of experience in the medical field with some knowledge in medical terminology

About the Role: Viaplus is seeking an energetic and detail-oriented Customer Service Representative (CSR) to join our team in Austin. This position is responsible for providing exceptional service and support to customers, assisting with inquiries, account updates, and resolving issues in a professional and efficient manner. Key Responsibilities: · Handle incoming calls, emails, and other communications from customers in a timely and courteous manner. · Provide accurate information about products, services, and account details. · Research and resolve customer issues or escalate when necessary. · Update and maintain customer records in the internal system. · Follow standard operating procedures and maintain quality service standards. · Collaborate with team members and management to improve processes and customer experience. · Meet daily performance and attendance expectations. Qualifications: · High school diploma or equivalent required. · Previous customer service, call center, or administrative experience preferred. · Strong communication and problem-solving skills. · Comfortable using computer systems and navigating multiple applications. · Reliable, punctual, and able to work full-time onsite. · Friendly, professional, and team-oriented attitude. Benefits: · Competitive hourly pay. · Consistent weekday schedule with weekends off. · Opportunity for growth within a supportive and professional environment.

Below covers everything you need to know about what this opportunity entails, as well as what is expected from applicants. Performs a variety of complex administrative duties for patients in need of routine and/or urgent appointments, medical procedures, tests, and associated ancillary services in an ambulatory in/outpatient setting. Assess patients' needs, including but not limited to, financial counseling, interpreter services, social services and refers to appropriate person or area. Alerts providers to emergent patient care needs. Responsibilities: Receives and directs phone calls from patients and physician offices Schedules patients for treatment by multiple providers and treatment areas, and arranges a variety of associated tests and procedures according to established guidelines and specific criteria Prioritizes appointments in a manner that fosters optimum patient care, efficient utilization of physician's clinical staff, as well as equipment and facilities Handles urgent patient care calls and may alert providers to emergent patient care symptoms and concerns Schedules urgent care appointments as needed and directed by physician Greets patients for scheduled and/or urgent care appointments and procedures Confirms and verifies patient demographic and insurance information Collect co-payments from patients upon arrival when applicable Obtains signatures of consent from patient/guardian for treatment authorization and insurance/billing information Collaborates with insurers to obtain patients' prior-authorizations for procedures and tests as needed Follows guidelines established by insurers to ensure that pre-authorization, pre-certification, and physician referrals for treatment are obtained prior to patient visits. xevrcyc Verifies eligibility for procedures or tests from various health care institutions Reviews and audits billing discrepancy reports and researches errors for resolution Maintains accurate and timely records, logs, charges, files, and other related information as required Performs a variety of related administrative and clerical duties, such as retrieving files and other records, faxing, collating, data entry, and relaying messages to physicians, residents and staff Prepares special reports or spreadsheets for physicians as requested Complies with established departmental policies, procedures and objectives Complies with all health and safety regulations and requirements Contributes in maintaining a respectful environment of professionalism, tolerance, and acceptance toward all employees, patients and visitors Performs other duties as required. Requirements: High School Diploma or GED Proficient in software and computer systems Knowledgeable of business office terminology / procedures Ability to multi task and work under stressful situation Effective written and verbal communication skills 1+ year of customer service experience required Experience with medical office terminology preferred Work Schedule: 5 Days - 8 Hours Work Type: Full Time

Job DescriptionBenefits: Employee discounts Flexible schedule Training & development At Palm Beach Tan "clean" is our middle name. In order to live up to that name, we are looking for outgoing, energetic individuals who LOVE to clean. This person will be responsible for various cleaning duties throughout the salon. Responsibilities Maintains salon cleanliness Sanitizing equipment after each use Mopping, dusting, laundry, sanitizing tanning beds, floors, bathrooms Setting up tanning rooms for next customer according to Palm Beach Tan standards Assisting customers as needed Qualifications Must be at least 18 years of age Reliable transportation, and flexibility including nights and weekends Attention to detail Ability to stand, bed, walk for up to 7 hours per day We offer a flexible work environment, free tanning and product discounts. LST Austin, LLC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability status, protected Veteran status, or any other characteristic protected by law.

Do you have experience in customer service? Do you want to work for a company with a proven record? Then look no further. Here at Glass Doctor of Austin, we invest in our employees and make sure you have the tools and training to be successful. As the CSR/Receiving Associate, you will answer calls and customer inquiries, book new estimates, reply to after hour calls and ER requests. Customer follow ups, taking payments, dispatching technicians and keeping up with them daily. Receive glass from delivery trucks and compares packing lists to purchase orders to ensure accurate deliveries. Inventory control. Vehicle maintenance management Skills and Qualifications: * Strong listening, communicating, and customer service skills. * Ability to multi-task and provide effective solutions. * Works well with others and helps foster a supportive work environment. * Knowledge of our company's market, industry, and products. * Comfortable problem solving while also creating an enjoyable experience for our customers. * Able to document customer service calls efficiently and with detail. * Knows how to ease conflict and provide the appropriate resolutions. * Completes tasks on time and can prioritize work load. Requirements: * College degree is preferred. * Four to five years of customer service experience is required. * Proficient with Microsoft Office software and phone systems. * Dispatching experience is preferred, but not required. * Clean driving record and able to clear back ground check. * Must be able to lift 100+ lbs. * Salary depends on experience.

PURPOSE OF THE ROLE The Customer Support Representative is responsible for supporting the pharmacy and member help desk call center function of the company in accordance with Script Care, Ltd. policies and procedures. This position will be responsible for providing timely, knowledgeable and courteous resolution and responses to pharmacy, member and product related inquires. This role requires the maintenance of exceptional professionalism and customer service standards that Script Care, Ltd. has attained within the pharmacy benefit management industry. The Customer Support Representative will report directly to the Customer Support Manager. KEY TASKS AND RESPONSIBILTIES • Work with Customer Support Manager to set goals and objectives • Handle inbound calls regarding plan inquires and documentation regarding pharmacy issues from members, clients, providers, pharmacies, and other inquiries • Provide timely responses to routine inquiries on multiple products from members, providers, pharmacies, and employer groups • Enter data accurately and timely into industry software • Adheres to confidentiality, state, federal and HIPPA laws and guidelines regarding patient information; including internal and external correspondence • Ensure that customer service performance standards and guarantees are met • Utilize various company databases to access member information • Abide by all rules, regulations and policies set forth by SCL • Assist and support other duties as determined by the Customer Support Manager and the Quality Assurance Director QUALIFICATIONS • High school diploma or equivalent; college degree preferred • Customer service and inbound call center experience required • Pharmacy Technician certification helpful PROFESSIONAL SKILLS, EXPERIENCES AND COMPETENCIES • Proficient in Microsoft Office suite and industry related software programs • Proven ability to build relationships; must be service oriented • Excellent verbal and written communication skills, internally and externally • Pharmacy and/or Healthcare experience preferred, especially in a call center setting • Demonstrated ability to analyze situations and resolve issues in a timely manner • Able to work independently and collaboratively with other SCL personnel • Bilingual in Spanish/English advantageous • Must be able to work flexible hours pursuant with industry demand • High attention to detail and able to work in a fast-paced environment IN-OFFICE POSITION

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative incentives that can bring top performers to an annual salary of over $70,000 a year! And that's not all, enjoy free and discounted Spectrum services like internet, TV and mobile while building a long and rewarding career. Do you thrive on turning challenges into opportunities? As a Sales and Customer Solutions Representative, you'll leverage your skills to retain valued customers and upsell our top-tier services. You'll play a pivotal role in enhancing customer satisfaction and driving revenue growth. Your contributions will directly impact our success and strengthen customer loyalty. What our Sales and Customer Solutions Representatives Enjoy Most About the Role * Actively supporting efforts to simplify and enhance the customer experience while maintaining high levels of professionalism and courtesy. * Meeting or exceeding customer solutions activity goals using effective telephone-based techniques to retain customers. * Responding promptly and efficiently to inbound calls, meeting call handling metrics, and addressing billing inquiries, pricing, and service complaints. * Mastering order processing within the billing system for retained accounts, new sales, and account lookups. * Demonstrating proficiency in explaining products and services, with a thorough understanding of competitors, to effectively retain and re-sell to customers. Working Conditions * Normal office environment. Required Qualifications Education * High school diploma or equivalent Experience * 6 months of customer service or phone sales experience to enhance customer satisfaction and retention Technical Skills * Knowledge of cable communications products: TV, internet, and telephone Skills & Abilities * Strong English communication skills * Flexibility for variable hours, including weekends and holidays * Adaptability and problem-solving in dynamic environments Preferred Qualifications * 1+ years of call center experience #ZRSM2 CRT110 2025-66189 2025 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.

Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress. We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future. **The Role** The **Customer Success Executive** is a customer-facing role that ensures our largest customers are wildly successful in delivering on their critical business objectives through leveraging their current Lumen solutions. This is accomplished by viewing our products from the customers' perspective, monitoring early indicators of customer health, proactively addressing their concerns, and helping them better use our technology to meet their corporate goals and objectives. With established trust and loyalty, this role seeks to naturally progress and expand the partnership through identifying potential up-sell and cross-sell opportunities and engages sales accordingly. **The Main Responsibilities** + Build **long-term, value-based relationships** with decisionmakers and influencers to understand the customer's landscape and establish loyalty + **Manage overall customer metrics** , including usage data, health indicators and renewal dates to align with customer objectives + Evaluate **product and portal** **adoption maturity level** to address roadblocks and provide best practices and a prescriptive approach to address needs + Construct and implement a **customer success plan** across all steps of the lifecycle, setting expectations for each milestone, ensuring personalized value, and driving positive customer experience to achieve desired outcomes + **Recognize opportunities for expansion** based on knowledge of the Lumen portfolio, partnering with sales as necessary + Implement **revenue management practices** driving accountability and goal alignment, revenue retention and growth strategies including value realization, renewal execution, risk management and customer growth + **Manage risks to customer success,** identify root causes, define and activate solutions, and deploy cross-functional support to resolve + Partner with sales, delivery & support to set proper expectations and ensure **successful deployment of solutions and services** + Responsible for defining and executing **renewal strategy** via clear alignment of customer priorities and roadmap, incorporating on-net migrations, managing writedowns positively impacting Lumen profit margins **What We Look For in a Candidate** + Experience: 7+ years customer success or account management experience + Education Level: Bachelor's Degree or equivalent work experience + Experience in working with complex, Fortune 500, multi-divisional, international customer + Comfortable presenting, consulting, and advising at C-level and other executives + Assertive verbal and written communications skills with ability to build strategic relationships (deep and wide) within organizations + Ability to work closely with the customer and effectively negotiate directly with the customer and internally on their behalf + Strong analytical skills with the ability to translate data into customer insights and leverage with customer engagement strategies + Experience in collaborating and guiding cross-functional teams (e.g. Sales, Product, Marketing, Service Delivery) + Brings strong technology and data networking knowledge with technical aptitude to stay current in evolving technology sector + Effective and confident decision making based on business and financial principles + Working knowledge of MS Office suite **Compensation** This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Location Based Pay Ranges: $86,825 - $115,763 in these states: FL Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process. Learn more about Lumen's: + Benefits (**************************************************** + Bonus Structure \#LI-Remote **What to Expect Next** Requisition #: 340886 **Background Screening** If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (************************************* . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. **Equal Employment Opportunities** We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. **Disclaimer** The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.

Job Description Customer Relations Specialist About Urbanex Urbanex is a rapidly growing, family and veteran-owned pest control company dedicated to providing superior service and building a culture of growth, development, and teamwork. From our humble beginnings in Nashville, Tennessee, in 2015, we're expanding to 14 locations across the country. We're not just about eliminating pests; we're about building relationships and exceeding customer expectations. Our technicians are friendly, courteous, and always go the extra mile, as evidenced by our customer testimonials. At Urbanex, people are our most valuable asset. We invest in training, offer career development opportunities, and foster a supportive, inclusive work environment where everyone can thrive. If you're looking to join a company that values its employees and is committed to making a difference for our customers, Urbanex might be the perfect fit for you! Our Core Values • Play Like a Champion: We choose resilience, positivity, and determination, even when it's hard. We find enjoyment and purpose in what we do to rise above, stay agile, and pursue excellence in every situation. • Unwavering Character: We choose to do the right thing, regardless of the consequences. We always show up wholeheartedly, embracing vulnerability and inspiring others by being a good person. • Commit to Better: We wake up every day with the relentless desire to become better. We face adversity head-on and inspire others to relate to challenges as opportunities for growth. • Wholehearted Connection: We root for one another in success and failure. We build a community where everyone feels seen, supported, and valued. We meet people where they are and believe building bridges is better than burning them. • Belief is Contagious: We rise up by inspiring hope, giving people the freedom to explore the journey of growth, and rewarding those with the courage to act on their infinite potential, About the Role As a Customer Relations Specialist, you'll be the first point of contact for our customers at our branch, playing a vital role in ensuring their satisfaction and contributing to the branch's success. You will be a customer advocate, addressing concerns, educating customers on our services, and ensuring they have a positive experience with Urbanex. This role requires a self-starter who can work autonomously, manage their time effectively, and prioritize a broad set of responsibilities. You will need to be reliable, honest, hardworking, and maintain a high level of professionalism in all interactions. Excellent communication skills, both written and verbal, are essential. This is an in-office position. Responsibilities • Answer incoming calls with enthusiasm and professionalism. • Schedule and reschedule service appointments, ensuring efficient routing and technician availability. • Process customer payments accurately and securely, maintaining detailed records in our CRM system. • Respond promptly and professionally to customer inquiries via phone, email, and SMS. • Proactively follow up with customers to ensure their satisfaction and address any concerns. • Educate customers about Urbanex's services, the importance of ongoing pest control maintenance, and any available promotions. • Collaborate with branch managers and technicians to coordinate service routes and resolve customer issues efficiently. • Handle customer retention tasks, including addressing concerns that might lead to cancellations and proactively rescheduling appointments. • Provide feedback to branch managers on customer trends and issues to help improve service delivery and identify areas for growth. • Assist branch managers with various tasks and projects as needed, demonstrating flexibility and a willingness to support the team. • Maintain accurate and up-to-date customer records in our CRM system. Qualifications • Strong customer service skills with a passion for helping others and resolving issues effectively. • Excellent verbal and written communication skills, with the ability to communicate clearly and professionally. • Exceptional organizational skills and the ability to manage multiple tasks simultaneously, demonstrating strong time management and prioritization skills. • Solid problem-solving abilities and a knack for finding creative solutions to customer challenges.• A team player mentality with a willingness to collaborate and support colleagues in a fast-paced environment. • Self-starter with the ability to work autonomously and take initiative. • Adaptability and a willingness to learn new systems and processes. • A positive attitude, strong work ethic, and a desire to contribute to a growing company. • Proficiency in basic computer skills, including data entry and Microsoft Office Suite. • Experience with FieldRoutes CRM and Voice for Pest phone systems is a plus, but not required (we'll train you!). • Must be reliable, honest, and able to maintain a high degree of professionalism at all times. • Must pass a background check and credit check due to the handling of customer payments. What We Offer • Competitive pay ranging from $16 to $22 per hour, based on experience. •Company-subsidized health, dental, and vision insurance with a generous employer contribution toward premiums, 3 weeks of PTO, 10 company-paid holidays, and your birthday off! • Opportunity to work in a fast-growing company with a strong focus on employee development. • A supportive, team-oriented work environment where your contributions are valued. • The chance to make a real difference in the lives of our customers by helping them create a pest-free environment. Why Urbanex? Working at Urbanex means being part of a team that's passionate about protecting our customers' homes and businesses from pests. It means having the opportunity to grow your skills and advance your career in a supportive and dynamic environment. It means making a difference in your community, one satisfied customer at a time. #IST1 Candidates must be willing to complete a background check for this position

Trustmark's mission is to improve wellbeing - for everyone. It is a mission grounded in a belief in equality and born from our caring culture. It is a culture we can only realize by building trust. Trust established by ensuring associates feel respected, valued and heard. At Trustmark, you'll work collaboratively to transform lives and help people, communities and businesses thrive. Flourish in a culture of diversity and inclusion where appreciation, mutual respect and trust are constants, not just for our customers but for ourselves. At Trustmark, we have a commitment to welcoming people, no matter their background, identity or experience, to a workplace where they feel safe being their whole, authentic selves. A workplace made up of diverse, empowered individuals that allows ideas to thrive and enables us to bring the best to our colleagues, clients and communities. **About the role** Trustmark is looking for a Call Center Representative to join the team. Responsible for responding to high volume of inbound client/customer requests and inquiries by providing information, processing basic customer profile changes, or directing requests to other functional business teams. Provides alternatives and options during phone calls; demonstrated ability to gather information and make appropriate decisions focusing on the first call resolution; documents the customer interaction in the appropriate systems. **Key Accountabilities** + Researches and resolves high volume of complex customer inquiries and escalations, through a strong understanding of business rules, products and procedures. May be involved in retaining clients at risk of terminating. May support several blocks of business and multiple applications that administer those blocks. + Determines root cause and resolve client/customer issues, coordinating with internal departments as necessary. + Enters semi and non-routine client/customer updates into the appropriate system. + Serves as a team resource and mentor for new hires. + Participates in departmental/interdepartmental projects. + Provides back-up to the administrative processing area, when volumes increase. **Minimum Requirements** + High School Diploma or GED with 4 - 6 years of related experience. The compensation range for this role is (based on the corporate location in Lake Forest, Illinois): $24.38 - $35.23 per hour The final salary offer will be determined based on factors such as location, qualifications, experience, skill set, and other relevant factors. This position may also be eligible for bonus. We understand that compensation is an important factor when considering a new opportunity, and we strive to provide a competitive salary within the market. Brand: Trustmark In addition to compensation, we offer a comprehensive benefits package that includes: Health/dental/vision, life insurance, FSA and HSA, 401(k) plan, Employee Assistant Program, Back-up Care for Children, Adults and Elders and many health and wellness initiatives. We also offer a Wellness program that enables employees to participate in health initiatives to reduce their insurance premiums. For questions about compensation and benefits, please speak to the Recruiter if you decide to apply and are selected for an interview. Trustmark is committed to leveraging the talent of a diverse workforce to create great opportunities for our people and our business. We are an equal opportunity employer, including disability and protected veteran status. Join a passionate and purpose-driven team of colleagues who contribute to Trustmark's mission of helping people increase wellbeing through better health and greater financial security. At Trustmark, you'll work collaboratively to transform lives and help people, communities and businesses thrive. Flourish in a culture where appreciation, mutual respect and trust are constants, not just for our customers but for ourselves. Introduce yourself to our recruiters and we'll get in touch if there's a role that seems like a good match. When you join Trustmark, you become part of an organization that makes a positive difference in people's lives. You will play a vital role in delivering on our mission of helping people increase wellbeing through better health and greater financial security. Our customers tell us they simply appreciate the personal attention and knowledgeable service. Others tell us we've changed their lives. At Trustmark, you'll be part of a close-knit team. You'll enjoy abundant opportunities to grow your career. That's why so many of our associates stay at Trustmark and thrive. Trustmark benefits from more than 100 years of experience but pairs that rich history with a palpable sense of optimism, growth and excitement for what's ahead - and beyond. This is a place where associates bring their whole selves to work each day. A place where you can be yourself. Whatever your beyond is, you can achieve it at Trustmark.

Are you a seasoned professional with an unwavering passion for driving business growth and delivering unparalleled customer experience? UpEquity invites you to join our dynamic team as a Customer Experience Representative, where you will lead the charge in transforming the home buying process for our clients and internal service teams! About UpEquity: At UpEquity, we are pioneers in the real estate industry, dedicated to empowering individuals and businesses with innovative solutions that make home buying and selling more achievable for everyone. Our culture is rooted in collaboration, innovation, and a relentless commitment to making a meaningful impact. As a Customer Experience Representative, you will be at the center of our mission (simplify the homebuying experience) to reshape the industry. Role and Responsibilities: As a Customer Experience Representative at UpEquity, you will be a pivotal player to ensure clients and their realtors/lenders get from the initial agreement signed to their new home purchase efficiently and with a high degree of satisfaction. As a Customer Experience Representative, your responsibilities will include, but are not limited to: * Educate realtors and buyers on the value of UpEquity and its products. * Guide the underwriting process and communicate regularly with clients, realtors and lenders. Strive to meet or exceed all deadlines for submissions, underwriting and closings. * Ensure loan application conditions are met and collect additional information for underwriting as needed. * Cultivate and nurture strong relationships with clients, realtors and lenders * Bridge communication with all external customers and internal service teams for efficient issue resolution while delivering exceptional service to all parties * Manage inbound/outbound calls as well as emails to ensure clients, realtors and lenders are well informed throughout the home buying process * Thrive in a small team environment, contributing to a culture of support and excellence Qualifications: * Genuine enthusiasm for providing exceptional service in a customer facing role * Proven ability to prioritize client needs and build lasting relationships in a timely manner * Adjusts quickly to changing priorities and conditions. Comfortable working high volume files, and copes effectively with complexity and change. * Preferred 2+ years experience in lending as a processor, title, or transaction management. * At least 2+ years in client service or client facing roles * Believes: I am accountable to the final degree of whatever I sign up for. Not just "doing my job" but finding a way to be successful, whatever it takes. Finds a way, or makes one. * Startup experience a plus * Spanish language proficiency preferred Being a competitive startup organization, we care a lot about our employees and want to take care of them the best we can. Not only does your hard work pay off monetarily but we offer great benefits, perks and incentives to make sure your efforts are recognized. We offer: * Competitive compensation and benefits * PTO & Sick Time + 11 holidays to enjoy work/life balance * Opportunities for growth and continuous development * An exciting and positive work environment - we have snacks and drinks for you daily! Important Details: * You must reside in Austin * You must be willing to work in the office (Downtown Austin) For information on UpEquity, including more information on employee benefits and our company culture, visit our website at ***************** UpEquity is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Benefits/Perks Competitive Compensation Paid Time Off Career Growth Opportunities Job SummaryWe are seeking a friendly and professional Call Center Representative to join our team. In this role, you will take inbound and outbound calls, communicate with customers to identify their needs, and provide helpful solutions that ensure they have a great customer service experience with our company. The ideal candidate is friendly, computer savvy, and is able to remain calm under pressure. Responsibilities Receive inbound calls and place outbound calls Identify the reason for the customer's call, collect relevant information and provide solutions Refer to premade scripts for a variety of customer service topics Upsell products and services when appropriate Use best practices in customer service techniques to develop rapport and build relationships with customers Document all customer interactions Attend trainings to maintain up-to-date skills and knowledge Qualifications High school diploma/GED Previous experience as a Call Center Representative or in a similar role is preferred Excellent phone and verbal communication skills Understanding of active listening techniques Familiarity with Customer Relationship Management (CRM) programs Ability to work well under pressure Highly organized with the ability to prioritize projects and manage time effectively Compensation: $16.00 - $20.00 per hour We Treat Every Patient As The Most Important Person In The World.™ This is the trademarked philosophy that we were founded on by Dr. J. R. Lacey. We still live by it everyday, every patient.

Call Center Representatives support the mission of People's Community Clinic by helping coordinate the flow of patient callers in a manner that reflects superior customer service and ensures timely patient care. is $16.00 - $18.00 hourly. Responsibilities Under the direction of the Call Center Supervisor, this individual's primary responsibilities include: Answer all incoming calls in a timely, professional and courteous manner Schedule new and return appointments for patients following scheduling guidelines Explain registration process and give directions to new patients; explain procedure preparation to patients as needed Assist callers with information and referral to appropriate resources Review and check insurance eligibility; explain required documents Retrieve calls from voice mail and assist callers as needed Identify opportunities to improve work flow, work processes and patient care, and work cooperatively to implement these and other quality improvements Adhere to HIPAA guidelines Qualifications Education: High school diploma/GED required. Some college preferred. Experience: Two years of experience working in a physican's office or healthcare facility; Call center experience strongly preferred. Knowledge, Skills, and Abilities: Bilingual English/Spanish Exceptional customer service skills Ability to interact successfully with people from a variety of backgrounds and abilities. Basic computer literacy Working knowledge of electronic medical records and practice management systems. Ability to multi-task in a high change environment We want you to do your best throughout the interview process. CLICK HERE to learn more about how to prepare.

Freytags Florist is a family-owned and operated florist serving the Greater Austin Area since 1974. Our mission is to put smiles on faces with flowers, plants, and products of beauty and exceed our customers expectations in all that we do. It is because of this mission that we have been named Austins best florist for several years by multiple news sources. We truly appreciate our community and thoroughly enjoy serving them! Our vision is to create a work community that our team is excited to be a part of and is inspired to go the extra mile for our customers. We are currently seeking self-motivated, high-energy individuals with a passion for providing excellent customer service in a professional manner. The Customer Service Representative position is primarily responsible for providing customer service support to the organization by obtaining, analyzing, and verifying the accuracy of order information in a timely manner. In this position you are the face of our company, promoting the highest level of friendliness, helpfulness, and efficiency while working in a team environment. You must be able to resolve general customer service issues, maintain and create new customer relationships, perform other related duties as assigned or requested. The candidate must be comfortable working both alone and as part of a team. This is not a floral design position. Freytags Florist is proud to offer the following benefits to our full-time team members: Health Insurance Vision Insurance Dental Insurance 401k Company Sponsored Life Insurance Paid Vacation Employee discounts up to 50% off Six Paid Holidays throughout the year On-Demand Pay Requirements: High standard for exceptional customer service. Positive approach to your work and interaction with others. Proficient at typing and spelling. Comfortable working on a computer. Compensation details: 15.5-20 Hourly Wage PIc7c4ac5e9a36-31181-31978506

About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech. The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States. It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment's notice, and mastering consistency in an ever-changing world. What We Offer: At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First. So what does a Critical Safety Agent really do? Think of yourself as someone who will ensure high quality and safe experiences for both drivers and riders in a rideshare business. Some calls may be difficult, so not everyone will qualify for this role. We make sure we get the best of the best, after all, we are a ridiculously good company, so we make sure our employees are top-notch. As a Critical Safety Agent, you will be instrumental in assisting drivers and riders who have lost items or are experiencing a safety issue. We are dedicated to ensuring the well-being of both our drivers and riders by embedding safety measures into every aspect of our platform. While we strive for seamless experiences, we understand that unexpected incidents may occur, so we rely on our specialized safety agents to provide support and empathy during challenging situations. Job Responsibilities: * Empathetic Support: Provide authentic assistance to customers, actively listening and addressing their concerns. * Efficient Problem Resolution: Quickly gather and document details, use resources to resolve issues, and escalate when necessary. * Clear Communication: Set expectations, provide accurate information, and maintain professionalism in all interactions. * Follow-up: Ensure timely follow-up with customers, keeping them informed of their case status. * Ownership and Accountability: Take personal responsibility for each interaction and its outcome, ensuring customer satisfaction. * Professionalism: Represent the brand positively, adhering to company policies and ethical standards. * Collaboration: Work effectively both independently and with teams to resolve issues and improve processes. * Data Accuracy: Document interactions and case details accurately, maintaining confidentiality. * Continuous Improvement: Stay updated on policies, participate in training, and suggest process improvements. * Compliance: Adhere to all relevant laws, regulations, and company protocols. Basic Qualifications: * High School Diploma or GED. * Typing speed of 25+ words per minute. * Excellent verbal and written communication skills. * Successful completion of standardized hiring assessments. * Willingness to work flexible hours as needed to support operational requirements. * Must be bilingual in spanish and english at a B2 level Preferred Qualifications: * 24+ months of direct customer-facing experience in industries such as hospitality or contact centers, demonstrating a strong ability to establish rapport with individuals. * 6+ months of experience in an emergency response role (e.g., first responder, military, medical, 911 dispatch), showcasing the ability to remain composed and think critically in high-pressure situations. * Exceptional attention to detail, organizational skills, and follow-up capabilities, ensuring thorough and efficient resolution of issues. * Willingness to learn and curious mindset * Tenacity to consistently prioritize doing what is right, even in challenging circumstances. * Ability to work both independently and collaboratively, demonstrating flexibility and adaptability in various scenarios. * TaskUs devotes considerable resources to the wellbeing of its employees. Being a Critical Safety Agent means participating in Wellness sessions and other resiliency programs: * All CSA employees will have access to counseling or coaching sessions to ensure awareness of wellness resources and to ensure job adjustment. * All CSA employees will attend skills based resiliency trainings. * Creating a Culture of Awareness and Prevention: TaskUs believes in being transparent with our new employees about their job duties and the possible impact. Some of your work may include interacting with riders and drivers who are in distress, agitated or in danger. Examples of these types of situations may include, but are not limited to: * Pick up or drop off spot was not at the correct location or was in a place that made the rider feel unsafe. * Driver or rider made a sexual comment or advance towards the rider * Driver or rider used a racial slur, or displayed bias * Car was unhygienic ( dirty, foul smell, etc) * Callers may be inebriated, calling to report a variety of concerns * Reporting a car accident, up to and including collision with other vehicles and/or pedestrians * Driver or rider was assaulted (sexually or physically) * Driver is taking the rider to an undisclosed or improper location * A driver may call to report assault, violence, etc. * A driver or rider is experiencing a medical emergency * Driver or rider may be in distress (up to and including suicidal thoughts or actions). As a Critical Safety Agent, it is important for you to know the potential risks related to this type of work. While TaskUs is focused on employee wellness by having wellness providers available (on-site or remote), resiliency programming, and other wellness initiatives, exposure to disturbing situations is unavoidable. Some individuals with a sensitivity to viewing or experiencing disturbing situations may be at risk for developing distress, mental health symptoms, or, in rare instances, Secondary Traumatic Stress based on the situations they are involved with. TaskUs reserves the right to reassign Critical Safety Agents to other TaskUs projects based on staffing needs, employee performance, and other considerations. In order to help create a community that is safe for all employees, the Resiliency and Wellness Team takes an active role in the primary prevention of mental health concerns through direct practice efforts, e-learning, skills training, and outreach efforts to the TaskUs community. Our programs seek to raise awareness about psychological issues, challenge ideas that contribute to social inequity, disempowerment, and discrimination, as well as the underlying structures that support them. In addition, our programs empower employees to find and use their voices in a healthy and productive way. We are aware of employment scams where individuals pose as representatives of legitimate companies to fraudulently obtain personal information or money. TaskUs IT will never request sensitive personal information (e.g., Social Security numbers, banking information, etc.) or payment during the onboarding process over phone or email. If you suspect fraudulent activity or have concerns about the legitimacy of any communication claiming to be from TaskUs IT, please contact your recruiter directly. How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs. DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know. EEO: TaskUs is proud to be an equal opportunity workplace and is an affirmative action employer. We celebrate and support diversity; we are committed to creating an inclusive environment for all employees. TaskUs people first culture thrives on it for the benefit of our employees, our clients, our services, and our community. We invite you to explore all TaskUs career opportunities and apply through the provided URL ********************************

Job Title: Customer Solutions Representative (Part time-approximately 20 Hours) The Customer Solutions Representative (CSR) is crucial to achieving our mission. The CSR builds relationships with customers to access workforce services. ESSENTIAL FUNCTIONS: · Communicate with customers by telephone, virtually, or in-person to assess customer goals, provide information and assist job seekers transitioning to a new position. · Review and identify job opportunities for customers and provide referrals to qualified candidates. · Provide and advise customers on the local job market, employment services and resources, educational opportunities, and other available services to include resume development, application completion, interview techniques and proper dress attire. · Develop constructive and cooperative working relationships with internal team members, the public and external partners. · Actively seeks ways to improve workforce services to meet labor market needs. · Contributes to the Career Center performance goals, including customer service and following- up with workforce center customers. · Performs other duties as assigned and fulfills responsibilities as required. KNOWLEDGE / SKILLS / ABILITIES: · Previous knowledge of workforce development or career counseling services is helpful. · Knowledge of the local communities being served and understanding labor market and resources. · Able to learn and use computers, systems, and programs such as word processing, and spreadsheets. · Exceptional customer service and interpersonal skills. · Able to work with diverse customers with unique needs and communication styles. · Can effectively handle or resolve challenging situations and difficult customers. Is sensitive to customer needs and feelings and demonstrates concern for others. · Excellent problem-solving and critical thinking skills, organizational skill, and detail oriented. ·Able to multi-task and learn different systems/platforms, and diverse programs and services offered to customers. · Ability to develop and maintain effective working relationships with management, coworkers, Board staff, and the public. EDUCATION AND EXPERIENCE: · High school diploma or GED. · Valid driver's license and proof of insurance with good driving record. · Six months of relevant experience preferred. · Bilingual in English and Spanish strongly preferred. PHYSICAL DEMANDS AND WORKING CONDITIONS: Physical requirements include lifting to 10 pounds occasionally. Subject to standing, sitting, bending, and walking to perform job scope. Requires visual acuity, speech, and hearing. Working conditions are primarily in an office environment. Occasional driving and travel may be required. Flexible hours may be required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. COMPANY OVERVIEW: C2 Global Professional Services (C2 GPS) is an industry leader providing innovative workforce and career services to Texans, Floridians, and the youth population of Southern Nevada. C2 GPS has a reputation for outstanding customer service, building relationships in our local communities, and providing career services to enable job seekers to find meaningful work and grow their careers. Our company values of Respect, Communication, Customer Engagement, and Ingenuity are embedded in every facet of how we work to deliver a standard of excellence that is unmatched by our competitors. Fueled by unprecedented growth, currently, our service delivery model spans several counties in Texas, Florida, and Southern Nevada. C2 GPS' guiding principle is that to successfully navigate workforce development solutions; our employees must be passionate about providing superior customer service to all our customers and support the communities where we live and work. Come and surround yourself with talented and professional individuals who have also taken the next step of making a difference in someone's life. You would not only have a great and dedicated team to work with, but you would also be eligible to take advantage of a competitive benefits. Health Insurance Wellness Reimbursement Generous Paid Time Off Paid Parental Leave 401(K) 100% employer match up to 6% of employee contributions Dental Vision Life Insurance Short and Long-Term Disability Pet Insurance Tuition Assistance Equal Opportunity Employer: Minority/Female/Disability/Veteran JOB CODE: Rural Cap CAP - 8810N5-CSR

Below covers everything you need to know about what this opportunity entails, as well as what is expected from applicants. Performs a variety of complex administrative duties for patients in need of routine and/or urgent appointments, medical procedures, tests, and associated ancillary services in an ambulatory in/outpatient setting. Assess patients' needs, including but not limited to, financial counseling, interpreter services, social services and refers to appropriate person or area. Alerts providers to emergent patient care needs. Responsibilities: Receives and directs phone calls from patients and physician offices Schedules patients for treatment by multiple providers and treatment areas, and arranges a variety of associated tests and procedures according to established guidelines and specific criteria Prioritizes appointments in a manner that fosters optimum patient care, efficient utilization of physician's clinical staff, as well as equipment and facilities Handles urgent patient care calls and may alert providers to emergent patient care symptoms and concerns Schedules urgent care appointments as needed and directed by physician Greets patients for scheduled and/or urgent care appointments and procedures Confirms and verifies patient demographic and insurance information Collect co-payments from patients upon arrival when applicable Obtains signatures of consent from patient/guardian for treatment authorization and insurance/billing information Collaborates with insurers to obtain patients' prior-authorizations for procedures and tests as needed Follows guidelines established by insurers to ensure that pre-authorization, pre-certification, and physician referrals for treatment are obtained prior to patient visits. xevrcyc Verifies eligibility for procedures or tests from various health care institutions Reviews and audits billing discrepancy reports and researches errors for resolution Maintains accurate and timely records, logs, charges, files, and other related information as required Performs a variety of related administrative and clerical duties, such as retrieving files and other records, faxing, collating, data entry, and relaying messages to physicians, residents and staff Prepares special reports or spreadsheets for physicians as requested Complies with established departmental policies, procedures and objectives Complies with all health and safety regulations and requirements Contributes in maintaining a respectful environment of professionalism, tolerance, and acceptance toward all employees, patients and visitors Performs other duties as required. Requirements: High School Diploma or GED Proficient in software and computer systems Knowledgeable of business office terminology / procedures Ability to multi task and work under stressful situation Effective written and verbal communication skills 1+ year of customer service experience required Experience with medical office terminology preferred Work Schedule: 5 Days - 8 Hours Work Type: Full Time

Job DescriptionBenefits: Employee discounts Flexible schedule Training & development At Palm Beach Tan "clean" is our middle name. In order to live up to that name, we are looking for outgoing, energetic individuals who LOVE to clean. This person will be responsible for various cleaning duties throughout the salon. Responsibilities Maintains salon cleanliness Sanitizing equipment after each use Mopping, dusting, laundry, sanitizing tanning beds, floors, bathrooms Setting up tanning rooms for next customer according to Palm Beach Tan standards Assisting customers as needed Qualifications Must be at least 18 years of age Reliable transportation, and flexibility including nights and weekends Attention to detail Ability to stand, bed, walk for up to 7 hours per day We offer a flexible work environment, free tanning and product discounts. LST Austin, LLC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability status, protected Veteran status, or any other characteristic protected by law.