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Hospice Care Consultant
Gentiva Health Services 4.7
Customer care representative job in Austin, TX
Lead with purpose. Advocate with heart. Make a lasting difference.
Join our growing team as a Hospice Care Consultant (HCC) - a strategic sales representative who champions our mission while developing strong, lasting relationships with key referral partners in the healthcare community.
As a brand ambassador, you will:
+ Educate, inform, and inspire confidence in our services, so that the right patients are referred at the right time
+ Identify new referral opportunities by calling on hospitals, home health agencies, skilled nursing facilities, assisted living communities, clinics, and physician offices
+ Engage in meaningful conversations with healthcare professionals about patient needs and how hospice care can support quality of life
+ Plan and execute strategic marketing initiatives to increase awareness and drive referral growth
+ Represent our organization at community events, professional associations, and educational in-services to promote our services
+ Serve as a resource and advocate for patients and families, ensuring they understand hospice options and the benefits of early referrals
About You
What You Bring
You're a results-driven, self-motivated professional who thrives on relationship-building, strategy, and heart-centered service. You have a deep understanding of the healthcare landscape and bring consultative marketing experience to the table. You're confident working independently and collaboratively with both clinical and operational teams.
+ Bachelor's degree in business, marketing, communications or equivalent experience
+ Minimum 2 years in healthcare sales, business development, or referral marketing
+ Strong existing relationships with physicians, hospitals, skilled nursing facilities or home health professionals
+ Prior experience in hospice, palliative care, or home health is a plus
+ Excellent communication, presentation, and time-management skills
+ Proficiency in Microsoft Office Suite and CRM platforms
+ Sensitivity to the needs of terminally ill patients and their families
+ Proven track record of meeting or exceeding admissions and census targets
We Offer
Benefits for All Associates (Full-Time, Part-Time & Per Diem):
+ Competitive Pay
+ 401(k) with Company Match
+ Career Advancement Opportunities
+ National & Local Recognition Programs
+ Teammate Assistance Fund
Additional Full-Time Benefits:
+ Medical, Dental, Vision Insurance
+ Mileage Reimbursement or Fleet Vehicle Program
+ Generous Paid Time Off + 7 Paid Holidays
+ Wellness Programs (Telemedicine, Diabetes Management, Joint & Spine Concierge Care)
+ Education Support & Tuition Assistance (ASN to BSN, BSN to MSN)
+ Free Continuing Education Units (CEUs)
+ Company-paid Life & Long-Term Disability Insurance
+ Voluntary Benefits (Pet, Critical Illness, Accident, LTC)
Apply now to join our mission-driven team!
Legalese
+ This is a safety-sensitive position
+ Employee must meet minimum requirements to be eligible for benefits
+ Where applicable, employee must meet state specific requirements
+ We are proud to be an EEO employer
+ We maintain a drug-free workplace
Related Job Titles
Hospice Sales Representative, Healthcare Liaison, Community Relations, Medical Sales, Referral Development, Home Health Marketing, Healthcare Business Development, Consultative Selling, Account Executive, Executive Hospice Consultant, Hospice Business Development, Hospice Care Consultant, Hospice Referral Development, Hospice Account Executive, Hospice Liaison, Hospice Sales Manager, Healthcare Sales Representative, Home Health & Hospice Sales
ReqID: 2025-131069
Category: Sales and Sales Leadership
Position Type: Full-Time
Company: Gentiva Hospice
$65k-88k yearly est. 4d ago
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Airline Customer Service Representative at AUS Airport - $21 /hr (AUS CSA 2024)
Hallmark Aviation Services 4.3
Customer care representative job in Austin, TX
"ONE STEP CLOSER TO YOUR NEW CAREER STARTS HERE"
Hallmark Aviation has earned a reputation for providing best-in-class service for some of the world's leading airlines. We focus heavily on employee happiness and employee engagement. Our team of highly skilled and engaging agents is what drives our company to be the emerging leader in above-the-wing ground handling services. We invite you to apply and be a part of our exclusive team to provide the ultimate service...
... peace of mind
Hallmark Aviation Services seeks to build a diverse team of highly motivated individuals to provide outstanding service to International Airlines at Austin-Bergstrom International Airport (AUS). We cater to a distinctive clientele.
We offer part-time positions. Spanish Speaking a plus!
Excellent advancement opportunities
Paid Training
Dynamic Workplace
Medical benefits (Full-Time Employees)
Voluntary dental, vision, and a matching 401k plan
Amazon Incentives and travel perks
Refer-a-friend program
Are you excited yet? Fantastic! We are too. But we are just getting started.
You will also learn to perform the following functions throughout the course of your employment:
Learn behind-the-scenes workings of an international airport.
You will rotate through check-in counter, lobby area, departure gate, customs, arrivals and other areas within the airport.
Experience how to effectively navigate through various challenges and flight activities to ensure on-time performance.
Enjoy the opportunity to professionally interact with high-profile passengers.
Partner with port authorities, crew members, and airline personnel to ensure a safe and secure travel experience.
Our teams consist of happy and ambitious individuals who contribute to making a fun and friendly work environment. Does this sound like you?
Eager to learn new skills
Organized and logical thinker
Make quick and rational decisions
Problem Solving
Ability to adapt quickly to unforeseen situations
Effective communication skills and good listening skills
Able to multi-task and carry out duties in a dynamic environment
At least 18 years of age, high school graduate or G.E.D equivalent.
Eligible to work in the United States
English proficient, other languages are a plus.
Computer savvy
Are you passionate about learning?
Paid training with our highly knowledgeable and top performing training department.
Equal Opportunity Employment
Hallmark Aviation is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information.
If you've come this far, then take the next step towards elevating your skills and building your new career.
It's just one click away.
$24k-31k yearly est. 4d ago
Customer Service Enrollment Specialist - In Office
The Briggs Agencies 4.4
Customer care representative job in Elgin, TX
Crafting Brighter Futures for Businesses & Families across the US
At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client.
As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment.
Primary Responsibilities:
Engage with clients to understand their financial goals and concerns.
Present tailored solutions to safeguard their assets effectively.
Maintain a pulse on the industry, ensuring you offer the best and most updated advice.
Foster relationships and ensure our clients always have someone they can turn to.
Why Work With Us?
Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours.
Unlimited Earning Potential: Your dedication determines your earnings*.
Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently!
Grow with Us: Dive into continuous learning and development opportunities.
Application Process:
Submit Your Application: No stringent qualifications needed. We believe in potential.
Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day.
Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions.
FAQs:
When will I hear back after applying? Typically, within 24 hours.
Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation.
What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization.
* This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance.
State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.
$65k yearly 6d ago
Environmental Service Representative (Waste)
The Planet Group 4.1
Customer care representative job in New Braunfels, TX
Title: Environmental Service Representative (Waste)
Starting Pay: Up to $28/hr + OT @ 1.5
Work Schedule: 7a - 4p OR 8a-5p Mon - Friday + OT
WFH: hybrid options after fully trained
Contract to Hire - 6 month contract and then direct hire
Qualifications:
Environmental background with hazardous and non-hazardous waste
Experience with Shipping and Receiving / DOT regulations
Computer skills
Good customer service and comfortable on the phone
Knowledge of RCRA and DOT
Manager notes
This person will be working in an office fielding calls and emails from both customers and internal employees
MUST have a waste background - degree is preferred but not a must
They will help schedule, coordinate, and follow up on waste tracking, shipping, characterizing and profiling
Will need to be very organized and details
Computer skills are a must
Good with being on the phone A LOT
This could be someone who is a Service Rep right now, Field Chemist that doesn't want to be in the field any longer, or anyone with haz waste background that would enjoy being on the phone
Our client, one of the largest environmental services firms in North America, is seeking an analytical, detail-oriented Technical Services Representative for their Technical Services Team.
This person will be responsible for job creation, data entry, scheduling, and supporting our customers.
They provides leading institutions in the higher education, life sciences, healthcare, and industrial sectors with diverse services and advice to assist them with compliance management.
Responsibilities:
Provide high level service by responding promptly to customer requests, ensuring efficient job completion, conducting routine site visits and developing customer intimacy by serving as the main point of contact for all prospective and existing customers.
Effectively manage an extensive book of clients by providing technical support to EH&S staff and onsite personnel in all aspects of Hazardous Waste Management. Assist with regulatory compliance and characterization of chemical, biological and radioactive waste.
Prepare documentation for transportation of chemicals to appropriate disposal facilities.
Assist Account Managers with the coordination of bids, proposals, and quotations for services such as lab packs and drum disposal, lab moves, onsite support services and field service-related projects.
Maintain and grow existing customer base by providing quality control and following up with requests.
Collaborate with Finance and Operations to process job folders, including appropriate job costing and invoicing by the set timelines.
Work with Project Managers and Account Managers to understand financials and assist with the preparation of forecasts and various financial models.
Perform monthly COGS reviews of certain service areas to ensure accuracy and completeness of financial results while finding ways to maximize gross profit.
Basic Requirements:
Proven organizational and time management skills
Strong communication skills, both written and verbal
Attention to detail with the ability to keep the big picture in mind
Excellent soft skills; ability to work well with clients and co-workers
Computer skills: MS Word, excel and ability to learn internal computer software
Knowledge of RCRA and DOT
Valid US Driver's License
Must be eligible to work in the United States without sponsorship
Must have a reliable form of transportation
$28 hourly 1d ago
Customer Service Expert
Palm Beach Tan-LST Austin I, Ltd.
Customer care representative job in Austin, TX
Job DescriptionBenefits:
Employee discounts
Flexible schedule
Training & development
At Palm Beach Tan "clean" is our middle name. In order to live up to that name, we are looking for outgoing, energetic individuals who LOVE to clean. This person will be responsible for various cleaning duties throughout the salon.
Responsibilities
Maintains salon cleanliness
Sanitizing equipment after each use
Mopping, dusting, laundry, sanitizing tanning beds, floors, bathrooms
Setting up tanning rooms for next customer according to Palm Beach Tan standards
Assisting customers as needed
Qualifications
Must be at least 18 years of age
Reliable transportation, and flexibility including nights and weekends
Attention to detail
Ability to stand, bed, walk for up to 7 hours per day
We offer a flexible work environment, free tanning and product discounts.
LST Austin, LLC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability status, protected Veteran status, or any other characteristic protected by law.
$55k-127k yearly est. 25d ago
Airport Customer Service Agent
GAT 3.8
Customer care representative job in Austin, TX
As a customer service agent you are the first impression of a passengers airport experience. Customer Service positions encompass checking in and ticketing passengers, escorting passengers to and from aircraft, and resolving customer complaints. Proficient use of a computer is needed as well as EXCELLENT customer assistance to passengers. This position requires working in a fast paced environment with time constraints to meet published departure goals. A professional and positive image must be consistently displayed by the employee.
Responsibilities:
Able to greet and assist all customers in a prompt, friendly, and courteous manner over the phone and in person.
Must be able to announce both incoming and outbound flights.
Handle credit cards, and personal check transactions with accuracy and properly account for all collections and conduct the appropriate airline close out procedures.
Accept and process checked baggage weighing up to 100 lbs. and placed on conveyor belts.
Agents are also required to operate jetways to place them in position prior to aircraft arrival and lifting, opening, closing, and securing aircraft doors.
Use airline computer systems to provide flight arrival and departure information, ticketing and flight boarding documents, lost or damaged baggage documentation, and cargo tracking information.
Able to stand and work in one location for up to four hours at a time.
You may be responsible for escorting unaccompanied minors and disabled passengers throughout the airport.
Work independently without direct supervision.
Requirements:
Must be at least 18 years of age
Must have a high school diploma, GED, or equivalent work experience, and a high degree of attention to detail.
Ability to read, speak, and understand the English language.
Ability to stand for long periods of time
Must possess good communication skills and a friendly, outgoing personality in person and via telephone.
Possess entry-level computer skills
Occasionally lift bags or items weighing between 50 and 70 pounds
Pass an extensive post offer pre-employment background check, including fingerprinting and a criminal history record check required by federal law
Must be able to work nights, weekends, and holidays
$25k-32k yearly est. 24d ago
Membership Services Executive
Austin FC
Customer care representative job in Austin, TX
In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. Austin FC joined Major League Soccer (MLS) as the League's 27th club in January 2019. Austin FC officially began competing in MLS in April 2021, and in the 2025 season qualified for the MLS Cup Playoffs while also reaching and hosting the final of the U.S. Open Cup. Austin FC plays its home matches at Q2 Stadium, a 100% privately financed, state-of-the-art stadium which earned certification as a zero-waste venue in 2024. Austin FC sold out all 88 MLS home matches it played at Q2 Stadium during its first five season in the league, including three home MLS Cup Playoff matches.
Austin FC is actively seeking a driven and motivated Membership Services Executive to assist in managing and delivering superior service to the Austin FC season members.
In this role, you will be responsible for connecting the Club with the Austin community to promote the Austin FC brand while building and maintaining relationships with the Austin FC season members. You will also participate in key marketing campaigns to educate the Austin community on Austin FC products.
Each Membership Services Executive will be part of a team that will develop and execute effective renewal strategies to deliver memberships and programs in order to meet the needs of members of the Austin community to achieve both their objectives as well as Austin FC's objectives for awareness, engagement, and continued support.
The position is based in Austin, TX and the role will be in-person at Austin FC's main office.
Are You Someone That:
· Has a positive attitude, strong work ethic and passion for selling?
· Is goal oriented and driven to succeed?
· Is motivated by understanding a client's needs and crafting creative solutions to meet those needs?
· Understands the need to partner with (and support) non-revenue-generating departments?
· Thrives in a culture of high performance and continuous improvement that values learning and quality?
· Consistently prioritizes projects, meetings and fast-changing schedules while remaining productive and professional?
· Enjoys being challenged and has a desire to develop innovative, positive outcomes?
· Is agile and able to respond effectively to the rapidly changing needs of a fast-paced / high-growth organization?
· Works well within in a collaborative, team-driven, and goal-based environment?
You Will:
· Manage and build relationships with current season members as well as create new opportunities for season members, future referrals and waitlist; and
· Deliver high quality service to current and prospective members on matchdays and club events; and
· Be responsible for reaching or exceeding individual renewal and touchpoint goals; and
· Generate new premium hospitality and group sales revenue through referrals, self-prospecting, and leveraging relationships to reach or exceed new sales goals; and
· Utilize Salesforce CRM to log interaction with clients to enhance sales and service efforts.
You Have:
· Demonstrated service experience with a proven record of performance that consistently meets or exceeds goals and strategic objectives
· High proficiency in relationship building, relationship management and networking skills
· Evidence of being a strategic, creative thinker with the ability to develop and implement processes and plans
· A commitment to diversity and inclusion both internally and externally
· Demonstrated ability to communicate effectively using a variety of media with diverse audiences
· English language proficiency is essential and Spanish/English bilingual skills are a plus. Additional languages - even better
· An outstanding work ethic and attention to detail
· Proficiency in Microsoft applications and CRM systems. Proficiency in SalesForce
· Prior sports and entertainment industry experience a plus, but not required
· Bachelor's Degree required
Other Details:
· It is the policy of Austin FC not to discriminate against any employee or applicant for employment because of race, color, sex, national origin, religion, age, gender, sexual orientation, gender identity, gender expression, physical or mental disability, marital status, genetic information, or any other characteristic protected by applicable law.
· All selected candidates are subject to passing a background check prior to employment.
· Hours are variable and can easily include early mornings, evenings, weekends and some holidays in addition to the traditional Monday through Friday hours.
$40k-82k yearly est. 2d ago
Customer Service Rep/Receiving Associate
Glass Doctor-Norcross
Customer care representative job in Austin, TX
Do you have experience in customer service? Do you want to work for a company with a proven record? Then look no further. Here at Glass Doctor of Austin, we invest in our employees and make sure you have the tools and training to be successful. As the CSR/Receiving Associate, you will answer calls and customer inquiries, book new estimates, reply to after hour calls and ER requests.
Customer follow ups, taking payments, dispatching technicians and keeping up with them daily.
Receive glass from delivery trucks and compares packing lists to purchase orders to ensure accurate deliveries.
Inventory control.
Vehicle maintenance management
Skills and Qualifications:
* Strong listening, communicating, and customer service skills.
* Ability to multi-task and provide effective solutions.
* Works well with others and helps foster a supportive work environment.
* Knowledge of our company's market, industry, and products.
* Comfortable problem solving while also creating an enjoyable experience for our customers.
* Able to document customer service calls efficiently and with detail.
* Knows how to ease conflict and provide the appropriate resolutions.
* Completes tasks on time and can prioritize work load.
Requirements:
* College degree is preferred.
* Four to five years of customer service experience is required.
* Proficient with Microsoft Office software and phone systems.
* Dispatching experience is preferred, but not required.
* Clean driving record and able to clear back ground check.
* Must be able to lift 100+ lbs.
* Salary depends on experience.
$27k-37k yearly est. 60d+ ago
Customer Support Representative
Script Care Ltd. 4.0
Customer care representative job in Austin, TX
PURPOSE OF THE ROLE
The Customer Support Representative is responsible for supporting the pharmacy and member help desk call center function of the company in accordance with Script Care, Ltd. policies and procedures. This position will be responsible for providing timely, knowledgeable and courteous resolution and responses to pharmacy, member and product related inquires. This role requires the maintenance of exceptional professionalism and customer service standards that Script Care, Ltd. has attained within the pharmacy benefit management industry. The Customer Support Representative will report directly to the Customer Support Manager.
KEY TASKS AND RESPONSIBILTIES
• Work with Customer Support Manager to set goals and objectives
• Handle inbound calls regarding plan inquires and documentation regarding pharmacy issues from members, clients, providers, pharmacies, and other inquiries
• Provide timely responses to routine inquiries on multiple products from members, providers, pharmacies, and employer groups
• Enter data accurately and timely into industry software
• Adheres to confidentiality, state, federal and HIPPA laws and guidelines regarding patient information; including internal and external correspondence
• Ensure that customer service performance standards and guarantees are met
• Utilize various company databases to access member information
• Abide by all rules, regulations and policies set forth by SCL
• Assist and support other duties as determined by the Customer Support Manager and the Quality Assurance Director
QUALIFICATIONS
• High school diploma or equivalent; college degree preferred
• Customer service and inbound call center experience required
• Pharmacy Technician certification helpful
PROFESSIONAL SKILLS, EXPERIENCES AND COMPETENCIES
• Proficient in Microsoft Office suite and industry related software programs
• Proven ability to build relationships; must be service oriented
• Excellent verbal and written communication skills, internally and externally
• Pharmacy and/or Healthcare experience preferred, especially in a call center setting
• Demonstrated ability to analyze situations and resolve issues in a timely manner
• Able to work independently and collaboratively with other SCL personnel
• Bilingual in Spanish/English advantageous
• Must be able to work flexible hours pursuant with industry demand
• High attention to detail and able to work in a fast-paced environment
IN-OFFICE POSITION
$31k-41k yearly est. Auto-Apply 11d ago
Customer Experience Representative
Vincere Management Group
Customer care representative job in Austin, TX
Job Description
As a Customer Experience Representative, you will combine customer service with sales-focused responsibilities in a performance-based environment. Your role will involve engaging with customers, understanding their needs, providing solutions, and presenting products or services clearly and professionally. You'll be trained on communication techniques, product knowledge, and performance tracking to help maximize your success.
This position is ideal for individuals who enjoy interacting with people, setting goals, and being rewarded for results. You'll work as part of a team, receive ongoing coaching, and have access to a clear advancement path based on performance.
Compensation: Weekly earnings typically begin around $750, with average earnings of approximately $1,500 per week. High performers may exceed this range. Paid training and incentives are included.
This is a full-time, in-person opportunity with long-term career potential.
$750-1.5k weekly 11d ago
Customer Relations Specialist - Urbanex Austin
Urbanex Pest Control
Customer care representative job in Austin, TX
Job Description
Customer Relations Specialist
About Urbanex
Urbanex is a rapidly growing, family and veteran-owned pest control company dedicated to
providing superior service and building a culture of growth, development, and teamwork.
From our humble beginnings in Nashville, Tennessee, in 2015, we're expanding to 14
locations across the country. We're not just about eliminating pests; we're about building
relationships and exceeding customer expectations. Our technicians are friendly,
courteous, and always go the extra mile, as evidenced by our customer testimonials.
At Urbanex, people are our most valuable asset. We invest in training, offer career
development opportunities, and foster a supportive, inclusive work environment where
everyone can thrive. If you're looking to join a company that values its employees and is
committed to making a difference for our customers, Urbanex might be the perfect fit for
you!
Our Core Values
• Play Like a Champion: We choose resilience, positivity, and determination, even when
it's hard. We find enjoyment and purpose in what we do to rise above, stay agile, and
pursue excellence in every situation.
• Unwavering Character: We choose to do the right thing, regardless of the
consequences. We always show up wholeheartedly, embracing vulnerability and
inspiring others by being a good person.
• Commit to Better: We wake up every day with the relentless desire to become better.
We face adversity head-on and inspire others to relate to challenges as opportunities for
growth.
• Wholehearted Connection: We root for one another in success and failure. We build a
community where everyone feels seen, supported, and valued. We meet people where
they are and believe building bridges is better than burning them.
• Belief is Contagious: We rise up by inspiring hope, giving people the freedom to
explore the journey of growth, and rewarding those with the courage to act on their
infinite potential,
About the Role
As a Customer Relations Specialist, you'll be the first point of contact for our customers at
our branch, playing a vital role in ensuring their satisfaction and
contributing to the branch's success. You will be a customer advocate, addressing
concerns, educating customers on our services, and ensuring they have a positive experience with Urbanex. This role requires a self-starter who can work autonomously,
manage their time effectively, and prioritize a broad set of responsibilities. You will need to
be reliable, honest, hardworking, and maintain a high level of professionalism in all
interactions. Excellent communication skills, both written and verbal, are essential. This is
an in-office position.
Responsibilities
• Answer incoming calls with enthusiasm and professionalism.
• Schedule and reschedule service appointments, ensuring efficient routing and
technician availability.
• Process customer payments accurately and securely, maintaining detailed records
in our CRM system.
• Respond promptly and professionally to customer inquiries via phone, email, and
SMS.
• Proactively follow up with customers to ensure their satisfaction and address any
concerns.
• Educate customers about Urbanex's services, the importance of ongoing pest
control maintenance, and any available promotions.
• Collaborate with branch managers and technicians to coordinate service routes
and resolve customer issues efficiently.
• Handle customer retention tasks, including addressing concerns that might lead to
cancellations and proactively rescheduling appointments.
• Provide feedback to branch managers on customer trends and issues to help
improve service delivery and identify areas for growth.
• Assist branch managers with various tasks and projects as needed, demonstrating
flexibility and a willingness to support the team.
• Maintain accurate and up-to-date customer records in our CRM system.
Qualifications
• Strong customer service skills with a passion for helping others and resolving issues
effectively.
• Excellent verbal and written communication skills, with the ability to communicate
clearly and professionally.
• Exceptional organizational skills and the ability to manage multiple tasks
simultaneously, demonstrating strong time management and prioritization skills.
• Solid problem-solving abilities and a knack for finding creative solutions to
customer challenges.• A team player mentality with a willingness to collaborate and support colleagues in
a fast-paced environment.
• Self-starter with the ability to work autonomously and take initiative.
• Adaptability and a willingness to learn new systems and processes.
• A positive attitude, strong work ethic, and a desire to contribute to a growing
company.
• Proficiency in basic computer skills, including data entry and Microsoft Office Suite.
• Experience with FieldRoutes CRM and Voice for Pest phone systems is a plus, but
not required (we'll train you!).
• Must be reliable, honest, and able to maintain a high degree of professionalism at
all times.
• Must pass a background check and credit check due to the handling of customer
payments.
What We Offer
• Competitive pay ranging from $16 to $22 per hour, based on experience.
•Company-subsidized health, dental, and vision insurance with a generous employer contribution toward premiums, 3 weeks of PTO, 10 company-paid holidays, and your birthday off!
• Opportunity to work in a fast-growing company with a strong focus on employee
development.
• A supportive, team-oriented work environment where your contributions are valued.
• The chance to make a real difference in the lives of our customers by helping them
create a pest-free environment.
Why Urbanex?
Working at Urbanex means being part of a team that's passionate about protecting our
customers' homes and businesses from pests. It means having the opportunity to grow
your skills and advance your career in a supportive and dynamic environment. It means
making a difference in your community, one satisfied customer at a time.
#IST1
Candidates must be willing to complete a background check for this position
$16-22 hourly 26d ago
Customer Solutions Representative (RESEA)
C2 GPS-Capital Area Workforce
Customer care representative job in Austin, TX
Job Title: Customer Solutions Representative- RESEA
North Austin Office (9001 North IH 35, Austin, TX 78753)
The Customer Solutions Representative (CSR) is crucial to achieving our mission. The CSR builds relationships with customers to access workforce services through the Reemployment Services and Eligibility Assessment (RESEA) Program in order to expediate employment.
ESSENTIAL FUNCTIONS:
· Communicate with customers by telephone, virtually, or in-person to assess customer goals, provide information and assist job seekers transitioning to a new position.
· Review and identify job opportunities for customers and provide referrals to qualified candidates.
· Provide and advise customers on the local job market, employment services and resources, educational opportunities, and other available services to include resume development, application completion, interview techniques and proper dress attire.
· Develop constructive and cooperative working relationships with internal team members, the public and external partners.
· Actively seeks ways to improve workforce services to meet labor market needs.
· Contributes to the Career Center performance goals, including customer service and following- up with workforce center customers.
· Performs other duties as assigned and fulfills responsibilities as required.
KNOWLEDGE / SKILLS / ABILITIES:
· Previous knowledge of workforce development or career counseling services is helpful.
· Knowledge of the local communities being served and understanding labor market and resources.
· Able to learn and use computers, systems, and programs such as word processing, and spreadsheets.
· Exceptional customer service and interpersonal skills.
· Able to work with diverse customers with unique needs and communication styles.
· Can effectively handle or resolve challenging situations and difficult customers. Is sensitive to customer needs and feelings and demonstrates concern for others.
· Excellent problem-solving and critical thinking skills, organizational skill, and detail oriented.
·Able to multi-task and learn different systems/platforms, and diverse programs and services offered to customers.
· Ability to develop and maintain effective working relationships with management, coworkers, Board staff, and the public.
EDUCATION AND EXPERIENCE:
· High school diploma or GED.
· Valid driver's license and proof of insurance with good driving record.
· Six months of relevant experience preferred.
· Bilingual in English and Spanish strongly preferred.
PHYSICAL DEMANDS AND WORKING CONDITIONS:
Physical requirements include lifting to 10 pounds occasionally. Subject to standing, sitting, bending, and walking to perform job scope. Requires visual acuity, speech, and hearing. Working conditions are primarily in an office environment. Occasional driving and travel may be required. Flexible hours may be required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
COMPANY OVERVIEW:
C2 Global Professional Services (C2 GPS) is an industry leader providing innovative workforce and career services to Texans, Floridians, and the youth population of Southern Nevada. C2 GPS has a reputation for outstanding customer service, building relationships in our local communities, and providing career services to enable job seekers to find meaningful work and grow their careers. Our company values of Respect, Communication, Customer Engagement, and Ingenuity are embedded in every facet of how we work to deliver a standard of excellence that is unmatched by our competitors. Fueled by unprecedented growth, currently, our service delivery model spans several counties in Texas, Florida, and Southern Nevada. C2 GPS' guiding principle is that to successfully navigate workforce development solutions; our employees must be passionate about providing superior customer service to all our customers and support the communities where we live and work.
Come and surround yourself with talented and professional individuals who have also taken the next step of making a difference in someone's life. You would not only have a great and dedicated team to work with, but you would also be eligible to take advantage of a competitive benefits.
Health Insurance (with no cost options for employee only plans)
Wellness Reimbursement
Generous Paid Time Off
Paid Parental Leave
401(K) 100% employer match up to 6% of employee contributions
Dental
Vision
Life Insurance
Short and Long-Term Disability
Pet Insurance
Tuition Assistance
Equal Opportunity Employer: Minority/Female/Disability/Veteran
JOB CODE: CAP - 8810N5-CSR
$32k-51k yearly est. 28d ago
Call Center Rep - Spanish Bilingual Preferred
A+ Federal Credit Union 4.3
Customer care representative job in Austin, TX
Job Type: Full-Time
Exemption Type: Non-Exempt
Wage Amount: $19.50 hourly minimum
Join a wonderful team and work for an growing organization with a one-team spirit and where every voice matters!
All Contact Center Consultants are eligible for incentives of up to $400 per month. The incentives will be payable so long as the Contact Center Consultant is employed by A+ Federal Credit Union in the Contact Center on the payment dates referenced above. The incentives are subject to required and authorized taxes, withholdings and deductions.
(Work from home eligibility after 90 days, upon manager approval.)
Are you ready for something new?
Our Contact Center Consultants are the first responders for the Credit Union and work together in a One-Team Many-Voices environment. Through communication, training, and continued learning/development, you will be able to assist members with questions associated with many areas of the organization. Many of our consultants move on to become supervisors and/or work in other areas of our credit union. It s a wonderful place to build a solid understanding of our organization and to serve our membership!
Join our team of professionals who are ready to assist, guide, and educate members to enhance their overall financial well-being. This is a great way to start your financial services career!
Wage Amount
$19.00/hr +$1.00/hr Call Volume Premium + Potential $2,400 Annual Incentive Bonus + Potential 4% Annual Company Bonus
Apply today to be the voice of A+ Federal Credit Union!
Essential Functions for Level I
Answer all incoming calls within the established ring time goal
Ensure proper identification of members using Security PINs or approved security questions prior to releasing information or conducting transactions
Staying apprised of any phone, check or debit card scams to identify potential loss or fraud on every call
Use pleasant, professional voice, and good listening skills to enhance service
Assist members with loan inquires, which may include, payoff request, rate information, processing payments, establishing automatic transfers and payment history details
Educate/advise members on questions relating to accounts, rate information, product or service requests, and/or error resolutions after completing any necessary research
Promote and maintain quality internal service at all times in order to cultivate relationships with departments and branches to develop a team atmosphere within the Credit Union
Attain and maintain knowledge of all credit union products and services
Inform existing and prospective members of current promotions and new or updated products/services
Utilize online account opening system to open various types of accounts for members, offering products/services in order to increase services per retail household
Answer questions regarding cleared items, direct deposits, and various types of transactions on accounts
Place applicable types of stop payments following appropriate procedures
Be knowledgeable of regulation requirements as applicable to debit card holds, pending transaction processes, opting members in and out. Ability to explain requirements to the members
Assist members with trouble shooting and resolving issues by accessing member s online activity and resetting or unlocking logins
Prepare and submit all wire transfer requests following appropriate procedures
Use DocuSign system to securely send appropriate requested documents to members for completion
Use internal software to review and create copies of cleared items as requested
Handle adjustments to credit union Member Rewards program
Answer inquiries regarding funds availability/check holds and releasing holds within approved limits
Handle debit card requests for ordering, blocking, and travel notifications
Make fee reversal decisions within approved limits
Expected to reach and maintain a minimum of 75% success in established sales goal referrals and 80% success in quality assurance monitoring
Complete required assignments for Level I
Perform other duties as required or assigned
Miscellaneous
Schedule and conduct monthly individual dialogs with Manager
Assist with department projects, as assigned
Participate in outside credit union sponsored activities and community/education events to increase credit union awareness
Perform other duties as required or assigned.
*For more information about our hiring process and benefits, click the following link: *****************************
Job Requirements
Education and Experience
High school diploma or GED equivalent
Minimum of six months financial institution experience or equivalent call center experience preferred
Knowledge, Skills & Abilities
Skilled use of phone system, computer, and all related software.
Basic math/accounting skills, excellent verbal and written communication skills, research, problem solving skills and dealing with potential conflict.
Ability to work independently and as part of a team, with flexibility to adapt to change
Problem solving skills, including dealing with potential conflict
Bilingual Spanish preferred
Desirable Traits
Pleasant and professional appearance
Pleasant speaking voice
Good listening skills
Enjoys working with public using courteous professional approach.
Able to work flexible hours including Saturdays
Dependable
Independent worker
Strong ability to multi-task
Organizer and planner
Possess decision-making abilities.
Versatile in all aspects of the CU
Physical Functions
Must have the ability/stamina to work at least 40 hours a week
Will frequently reach, feel, bend, stoop, carry, finely manipulate and key in data
Must be able to communicate heavily through telephone, e-mail and in-person communications
Must be able to engage in problem-solving skills to help identify and solve potential issues in the field
Types of Decisions requiring supervisory approval: Any situation outside A+FCU policy or procedures.
$19.5 hourly 20d ago
Airline Part Time Customer Service Agent $19Hr/Paid Weekly
Trego Dugan Aviation of Grand Island Inc. 4.0
Customer care representative job in Austin, TX
Job Description
Customer Service Agent
This position is responsible for providing total customer service to all people desiring to use customer or charter service by being attentive to their needs, politely handling their inquiries promptly, and completing the required transactions as noted below. Additional responsibilities include ramp, aircraft cleaning, operations, wheelchair assist, and commissary duties as required.
Essential Duties and Responsibilities:
Processing Customers tickets, checking baggage, monitoring carry-on baggage for size and quantity, and assigning seats
Providing information on arrival and departure times, boarding procedures, carry-on regulations, and seating arrangements
Handling denied boarding situations, soliciting volunteers, accommodating Customers and providing hotel, meal, and taxi vouchers when appropriate
Ensures FAA, Airline, and airport regulations are followed
Enforces safety/security measures and protects sensitive zones
Assists Customers with special needs, i.e., Customers who need assistance in boarding
Brings Wheelchair passengers from ticket counter to gates and gates to baggage service
Excellent communication skills
Able to read and write English; bilingual skills a plus
Ability to work efficiently under time constraints
Must be available to work varied hours including swing and graveyard shifts plus weekends and holidays
Must be well groomed and physically fit
Completely clean and search an aircraft
Other duties as assigned
MUST HAVE VALID DRIVER'S LICENSE
Must pass a ten (10) year background check and pre-employment drug test
Must have authorization to work in the U.S. as defined in the Immigration Act of 1986
Able to attend required training
Physical Demands:
Must be able to carry 70-pound suitcase from the floor to 18 inches and carry 70 pound suitcase in front of you with both hands for a distance of up to 25 feet; must have physical dexterity sufficient to perform repetitive tasks and motions, including bending at the waist and knees, squatting, kneeling, crawling, twisting and sustaining those positions for extended amounts of time. Must have sufficient vision and ability to safely perform the essential functions of the position.
$24k-31k yearly est. 11d ago
Call Center Representative
Facilities Maintenance Manager In Austin, Texas
Customer care representative job in Austin, TX
Call Center Representatives support the mission of People's Community Clinic by helping coordinate the flow of patient callers in a manner that reflects superior customer service and ensures timely patient care.
Compensation: $16.00- $18.00 per hour based on experience and qualifications.
Responsibilities
Under the direction of the Call Center Supervisor, this individual's primary responsibilities include:
Answer all incoming calls in a timely, professional and courteous manner
Schedule new and return appointments for patients following scheduling guidelines
Explain registration process and give directions to new patients; explain procedure preparation to patients as needed
Assist callers with information and referral to appropriate resources
Review and check insurance eligibility; explain required documents
Retrieve calls from voice mail and assist callers as needed
Identify opportunities to improve work flow, work processes and patient care, and work cooperatively to implement these and other quality improvements
Adhere to HIPAA guidelines
Qualifications Education: High school diploma/GED required. Some college preferred. Experience: Two years of experience working in a physician's office or healthcare facility; Call Center experience strongly preferred. Knowledge, Skills, and Abilities:
Bilingual English/Spanish
Exceptional customer service skills
Ability to interact successfully with people from a variety of backgrounds and abilities.
Basic computer literacy
Working knowledge of electronic medical records and practice management systems.
Ability to multi-task in a high change environment
Our Benefits Include:
18 PTO days per year & 11 paid holidays
Major Medical Health Insurance Coverage. Most employees experience $0 in out-of-pocket medical expenses.
Dental & Vision
Flexible Spending Accounts
Employer-paid Life Insurance
Employer-paid Short-Term and Long-Term Disability
Annual Training
403(b) with 5% employer matching
People's Community Clinic is committed to equal employment opportunity regardless of race, color, national origin, religion, gender, sexual orientation, age, language, disability, pregnancy, gender identity, or sex stereotyping.
$16-18 hourly Auto-Apply 5d ago
Call Center Representative for Optometry Clinic on Brodie Lane
Elite Vison Group LLC
Customer care representative job in Austin, TX
Job DescriptionBenefits/Perks
Competitive Compensation
Paid Time Off
Career Growth Opportunities
We are seeking a friendly and professional Call Center Representative to join our team. In this role, you will take inbound and outbound calls, communicate with customers to identify their needs, and provide helpful solutions that ensure they have a great customer service experience with our company. The ideal candidate is friendly, computer savvy, and is able to remain calm under pressure.
Responsibilities
Receive inbound calls and place outbound calls
Identify the reason for the customers call, collect relevant information and provide solutions
Refer to premade scripts for a variety of customer service topics
Upsell products and services when appropriate
Use best practices in customer service techniques to develop rapport and build relationships with customers
Document all customer interactions
Attend trainings to maintain up-to-date skills and knowledge
Qualifications
High school diploma/GED
Previous experience as a Call Center Representative or in a similar role is preferred
Excellent phone and verbal communication skills
Understanding of active listening techniques
Familiarity with Customer Relationship Management (CRM) programs
Ability to work well under pressure
Highly organized with the ability to prioritize projects and manage time effectively
$24k-33k yearly est. 10d ago
Bilingual Call Center Representative
Carshop
Customer care representative job in Round Rock, TX
We are currently seeking a Bilingual Call Center Customer Service Representative to join our Team!
is $21 per hour with annual bonus potential of up to $2,500.
WHY WORK FOR US?
We are a people-oriented business that is committed to providing superior levels of customer service. While our success and growth are dependent on many factors, first and most important are the skills, intelligence, creativity and dedication of our employees. We have a comprehensive training program to ensure your success on the team. The customer service representative is tasked with creating an exceptional customer service experience handling a high volume of inbound customer service calls and internal transfers. Allow this position to be your steppingstone to a life-long career in the automotive industry.
RESPONSIBILITIES:
Enjoy working in a fast-paced customer-oriented environment
Greet and interact with customers on the phone in a friendly and professional manner
QUALIFICATIONS:
Detail oriented and excels in a fast-paced, results driven environment
Professional and friendly phone skills
Ability to multi-task
Self-motivated enthusiastic presence in a team environment
Professional appearance and work ethic
WE OFFER:
Competitive Compensation
Medical, Dental and Vision
401(k) with company match
Superior Training
Career Development Programs
Organizational Stability
National growth opportunities
Vacation/Sick & Holiday Benefits
Penske Automotive Group, headquartered in Bloomfield Hills, Michigan, is the world's second largest automotive dealership group. PAG operates 327 retail automotive franchises, representing 42 different brands, and 26 collision repair centers.
APPLY WITH US!
If you are ready for a rewarding career with competitive compensation and benefits, and opportunities to excel and advance, consider joining the Penske Automotive Group organization. Our interview process typically includes a phone interview, several in-person interviews, background check, reference check, driving record review, and a drug screen. Be a part of the best customer experience team in the automotive industry... apply with us today!
Penske Automotive Group is an equal opportunity employer and maintains a drug- and alcohol-free workplace. Some positions may require applicants to possess a valid driver's license and have a good driving record.
$21 hourly 3d ago
Customer Service Teammate
Go Car Wash
Customer care representative job in Jarrell, TX
TEXT "GOMILES" to ************ to APPLY!
GO Car Wash is one of the fastest growing car wash operators in the United States, with locations in multiple states spanning across the country. And we keep adding more sites!
At GO Car Wash, we're committed to providing an exceptional, supportive, winning work experience for all our Teammates. We believe by caring for our Teammates first, we'll have delighted customers and successful car washes, which in turn creates opportunities for us all.
If you love cars, enjoy serving others, and want to be active and work outside, then join us!
As a Customer Service Teammate at GO Car Wash, you'll be helping our customerscare for their cars-in which they've invested a lot of money, time, and pride. This includes explaining our car wash options and requirements to customers, preparing and loading their cars in our car washes, and assisting customers with self-cleaning options. You'll also help maintain our car washes and sites to ensure we're providing a superior, clean car wash experience for all our customers.
To succeed at all of this, you must be able to:
Positively and energetically engage and communicate with customers
Quickly understand, retain, and follow directions and procedures-especially safety
Continuously stand, move, and smile for long periods of time
Also, you must:
Be at least 16 years old
Verify you can work in the US
We can offer you a fun, active, outdoor workplace, working with a team of enthusiastic car washers. We also offer competitive health, 401(k), and paid time off benefits, plus free car washes, as well as opportunity to grow your career with us while learning work/life skills you can transfer to whatever path you choose to take in your future.
Compensation.
Our Teammates in this role typically earn $14.00/hour, which includes a base pay of $12.00/hour plus an average of $2/hour in commission from membership sales. Commissions are uncapped, and our top performers regularly exceed $2/hour in additional earnings. Offer will depend on location and level of knowledge, skills, abilities and experience.
To learn more about us, go to ******************
All qualified applicants will be considered for employment without regard to age, race, color, national origin, religion, gender, gender identity, sexual orientation,
disability
or veteran status, or any other actual or perceived basis protected by law.
$12-14 hourly 60d+ ago
Call Center Rep - In Office
The Briggs Agencies 4.4
Customer care representative job in Taylor, TX
Crafting Brighter Futures for Businesses & Families across the US
At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client.
As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment.
Primary Responsibilities:
Engage with clients to understand their financial goals and concerns.
Present tailored solutions to safeguard their assets effectively.
Maintain a pulse on the industry, ensuring you offer the best and most updated advice.
Foster relationships and ensure our clients always have someone they can turn to.
Why Work With Us?
Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours.
Unlimited Earning Potential: Your dedication determines your earnings*.
Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently!
Grow with Us: Dive into continuous learning and development opportunities.
Application Process:
Submit Your Application: No stringent qualifications needed. We believe in potential.
Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day.
Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions.
FAQs:
When will I hear back after applying? Typically, within 24 hours.
Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation.
What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization.
* This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance.
State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.
$65k yearly 6d ago
Customer Service Expert
Palm Beach Tan-LST Austin I, Ltd.
Customer care representative job in New Braunfels, TX
Job DescriptionBenefits:
Employee discounts
Flexible schedule
Training & development
At Palm Beach Tan "clean" is our middle name. In order to live up to that name, we are looking for outgoing, energetic individuals who LOVE to clean. This person will be responsible for various cleaning duties throughout the salon.
Responsibilities
Maintains salon cleanliness
Sanitizing equipment after each use
Mopping, dusting, laundry, sanitizing tanning beds, floors, bathrooms
Setting up tanning rooms for next customer according to Palm Beach Tan standards
Assisting customers as needed
Qualifications
Must be at least 18 years of age
Reliable transportation, and flexibility including nights and weekends
Attention to detail
Ability to stand, bed, walk for up to 7 hours per day
We offer a flexible work environment, free tanning and product discounts.
LST Austin, LLC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability status, protected Veteran status, or any other characteristic protected by law.
$57k-129k yearly est. 25d ago
Learn more about customer care representative jobs
How much does a customer care representative earn in Austin, TX?
The average customer care representative in Austin, TX earns between $25,000 and $39,000 annually. This compares to the national average customer care representative range of $26,000 to $40,000.
Average customer care representative salary in Austin, TX
$31,000
What are the biggest employers of Customer Care Representatives in Austin, TX?
The biggest employers of Customer Care Representatives in Austin, TX are: