Customer care representative jobs in Baton Rouge, LA - 398 jobs

Job DescriptionBenefits: 401(k) matching Bonus based on performance Competitive salary Health insurance Paid time off Training & development You May Be a Great Fit as a Customer Retention Specialist at Greg Archer State Farm Agency If: Youre the person people call first when life goes sideways - calm, steady, and ready to help. You genuinely care about your community and are dedicated to providing excellent service that makes a positive impact on the people around you. Youre a natural relationship-builder who earns trust quickly and keeps it. You listen first, then guide, making customers feel understood while confidently recommending solutions. Youre compassionate under pressure and can guide someone through their worst day with clarity and empathy. Location Address: 5606 Stumberg Lane Baton Rouge LA 70816 At Greg Archer State Farm Agency, were here to help people protect what matters most. We take pride in serving our community with integrity, care, and real support. Whether were helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. If you're looking to grow your career, help others, and be part of a team that strives to do good every day, youll fit right in with us. Seeking a Customer Retention Specialist to support ongoing customer relationships and contribute to office growth. This position focuses on outreach, policy renewals, and relationship maintenance. Responsibilities Communicate with existing customers regarding renewals and coverage options. Review accounts and assist with updates or changes as needed. Identify opportunities to enhance customer satisfaction and engagement. Maintain accurate records and documentation of interactions. Collaborate with team members to meet retention and outreach objectives. Look for opportunities to obtain referrals and google reviews Qualifications Strong interpersonal and problem-solving abilities. Effective communication and listening skills. Detail-oriented with a focus on customer experience. Previous experience in customer service or account management preferred. Must be able to obtain applicable state insurance licenses.

Customer Care Specialist (In Our Service Department) This position involves providing outstanding customer service by answering phone calls in the service department, returning customer calls, and providing updates to customers with vehicles in service. Communication with Customers, Service Writers, and Managers to ensure customers are informed. Responsibilities: Answer incoming phone calls in the service department Return customer calls promptly Provide updates to customers with vehicles in service Communicate effectively with service writers, customers, and managers to keep customers informed Requirements: Excellent communication skills Ability to multitask Strong attention to detail Previous customer service experience is a plus Benefits: Competitive compensation Opportunity for growth Health insurance 401k plan About the Company: Gerry Lane Buick is located in Baton Rouge, LA and is committed to providing excellent customer service and quality vehicles to our customers. Join our team and be a part of our success! At Gerry Lane Enterprises, we strive to make every customer a customer for life. Our Louisiana dealerships have been proudly serving the Baton Rouge areas for many years. Our promise is to keep delivering the same top-notch service and value that our community has come to expect from all of our dealerships through the years. Are you looking for a job that combines competitive pay with good culture? Have you been considering the automotive industry but don't know how to break in? Are you passionate about delivering a unique customer experience that creates a memorable and outstanding impression? If you answered yes to any of these questions, we want to talk to you. NO EXPERIENCE REQUIRED - ON-THE-JOB PAID TRAINING WILL BE PROVIDED. Join our service team today! What We Offer: Competitive Compensation Flexible Schedules 401K With Company Match Vision / Dental / Health Insurance Paid Training Great Culture Promote From Within! Responsibilities Build relationships & create customers for life. Assist them in staying updated when their vehicle is in our service department for repairs. Know the in's & the out's of service offerings Direct report to the Service Manager regarding status of customer vehicle. Bring your ‘A game' & positive attitude with you every day 7:00 Am to 4:00 PM Monday through Friday Qualifications Be ready to hit the ground running Fantastic communication skills with your customers Professional, well-groomed personal appearance. Willing to submit to a pre-employment background check & drug screen We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

As a customer service agent you are the first impression of a passengers airport experience. Customer Service positions encompass checking in and ticketing passengers, escorting passengers to and from aircraft, and resolving customer complaints. Proficient use of a computer is needed as well as EXCELLENT customer assistance to passengers. This position requires working in a fast paced environment with time constraints to meet published departure goals. A professional and positive image must be consistently displayed by the employee. Responsibilities: Able to greet and assist all customers in a prompt, friendly, and courteous manner over the phone and in person. Must be able to announce both incoming and outbound flights. Handle credit cards, and personal check transactions with accuracy and properly account for all collections and conduct the appropriate airline close out procedures. Accept and process checked baggage weighing up to 100 lbs. and placed on conveyor belts. Agents are also required to operate jetways to place them in position prior to aircraft arrival and lifting, opening, closing, and securing aircraft doors. Use airline computer systems to provide flight arrival and departure information, ticketing and flight boarding documents, lost or damaged baggage documentation, and cargo tracking information. Able to stand and work in one location for up to four hours at a time. You may be responsible for escorting unaccompanied minors and disabled passengers throughout the airport. Work independently without direct supervision. Requirements: Must be at least 18 years of age Must have a high school diploma, GED, or equivalent work experience, and a high degree of attention to detail. Ability to read, speak, and understand the English language. Ability to stand for long periods of time Must possess good communication skills and a friendly, outgoing personality in person and via telephone. Possess entry-level computer skills Occasionally lift bags or items weighing between 50 and 70 pounds Pass an extensive post offer pre-employment background check, including fingerprinting and a criminal history record check required by federal law Must be able to work nights, weekends, and holidays

Come and work for Envoy Air, an American Airlines Group Company, at (Baton Rouge Metropolitan Airport) and watch your career take off! You will join a stable, FUN, secure, and fast-growing team committed to providing outstanding customer service. We are hiring immediately, with no experience required! Pay rate: $12.28/hr. Responsibilities What's in it for you? Travel for free with your family and friends on flights across the American Airlines global network. Comprehensive benefits package which includes health, dental, prescription and vision coverage so you stay healthy. Participate in our 401(k) program starting on your first day of employment! In addition to helping you save for your future, Envoy offers a company match after one year of employment. In this entry level position, you can enjoy paid on the job training and development programs to take your career to the next level. Both full-time and part-time positions available. Flexibility through the ability to trade shifts, as well as available overtime if you are an overachiever. Take advantage of our major discounts on hotels, cars, cruises and more and become a travel planning expert. What you will be doing! Do you find joy and satisfaction in helping people? As a Customer Service Agent, you will leave everyday feeling fulfilled because you have the power to create a positive start to a passenger's trip. Don't let that smile go to waste, be the first to greet passengers and provide a seamless check-in and ticketing experience. This position provides the perfect balance if you enjoy computers and learning new programs. You will be able to utilize our reservation/ticketing software to rebook itineraries and issue boarding passes all while interacting with customers in a courteous, efficient, and friendly manner. No time for the gym? No problem! You will get a good workout in while lifting the customers' bags onto the belt and seeing them off to their destination. Load, unload and sort freight, mail and baggage in a safe manner while also achieving on-time departures and arrivals. No need for a gym membership as you will be getting your workout in by lifting luggage throughout your shift. Ability to cruise on the tarmac in our company vehicles while getting the bags to their destination. Tired of being stuck inside all day? This position will allow you to enjoy the fresh air while working outside in all weather conditions. This is not a repetitive 9-5 job. Our shifts may vary and include irregular and/or extended hours, weekends, and holidays. Make Envoy your long-term career as the shifts become better and better the longer you are with the company! Qualifications Requirements: Must be able to carry, bend, lift and turn with bags weighing up to 75 pounds. Possess a valid, unexpired and unsuspended state driver's license; some license restrictions may prohibit a candidate from being considered for this role. 18 years or older. High school diploma, GED, or international equivalent. Ability to pass a pre-employment drug screen and background check. Authorized to work in U.S. without sponsorship. Explore and gain more insight into Envoy Air at the following link: Envoy Job Videos Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT. Envoy Air Inc., a wholly owned subsidiary of American Airlines Group, provides regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights. #EnvoyOut We can recommend jobs specifically for you! Click here to get started.

Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development. Summary As a Call Center Representative - Baton Rouge, LA at Gainwell, you can contribute your skills as we harness the power of technology to help our clients improve the health and well-being of the members they serve - a community's most vulnerable. Connect your passion with purpose, teaming with people who thrive on finding innovative solutions to some of healthcare's biggest challenges. Here are the details on this position. Your role in our mission This is an important position in Gainwell's commitment to helping clients deliver better health and human services outcomes. * Provide knowledgeable responses to basic client questions; elevate more complex cases to appropriate staff as needed * Put your skills to work to solve client problems, update account history and follow up with clients to confirm their inquiry or request is resolved * Adhere to the client's SLAs and consistently meet production targets * Collaborate with team members, management and clients to resolve client inquiries; cross-train new resources in customer service processes * Process client inquiries more efficiently and effectively by reviewing and recommending changes to procedures and workflow What we're looking for * 2 or more years of customer service experience in any industry * Knowledge of basic help desk software, computer software and Microsoft Office applications * Strong problem-solving skills to bring inquiries to effective resolution * Strong customer service skills with an emphasis on written and oral communication to respond to inquiries professionally * Ability to understand your role on a team and identify the correct stakeholders to consult to resolve client inquiries What you should expect in this role * This position is based in Baton Rouge, LA. * Participation in the Harver Assessment is required as part of the interview process. * Video cameras must be on during interviews and initial orientation week. * Employee Benefits & Perks: * Health benefits (medical, dental, and vision) begin on Day 1 of employment. * 401(k) with company match and additional benefits become available within the first few months. * Employees can take advantage of the flexible vacation policy after 90 days of employment. Any exceptions require manager approval before the employee's start date at Gainwell. * Career growth and advancement opportunities are encouraged and supported. * A company-provided computer is supplied for work use. #LI-ONSITE #LI-PP1 The pay range for this position is $33,500.00 - $47,900.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You'll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities. We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You'll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings. Gainwell Technologies is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Job DescriptionCall Center Representative/Appointment Confirmer $14-21 per hr! We are a multi million dollar Home Improvement Company looking for the Best of the Best to work our warm customer base. We are looking for money motivated career minded people to set free no obligation estimates for our sales staff. We also do events that generate a ton of follow up warm calling material. We spend 10's of thousands of dollars on internet inquiries that need to be followed up with no selling or cold calling... just appointment setting. If you are a phone pro, we want to talk to you! Many of our employees have been with us for years. If you have appointment setting experience or done phone work for collections, timeshares, Home Improvement or you're just awesome on the phone… Call us! $14-$21 Incentives & Bonuses Full/Part Time Inbound & Outbound No selling Warm calling AM/PM Room for advancement Apply now to join our growing team! Powered by JazzHR 1NkmMgiKw4

Job Description Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Licensed Customer Service Representative - State Farm Agent Team Member. Active Property and Casualty license is required. We seek an licensed energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential. Responsibilities include but not limited to: Establish customer relationships and follow up with customers, as needed. Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification. Use a customer-focused, needs-based review process to educate customers about insurance options. Maintain a strong work ethic with a total commitment to success each and every day. You will receive: $15 - $25/hour based on licensing and experience Commission opportunity for licensed staff Paid time off (vacation and personal/sick days) Retirement plan Valuable experience Growth potential/Opportunity for advancement within my office Requirements: Customer service experience preferred SalesForce experience preferred Excellent communication skills - written, verbal and listening Self-motivated Detail oriented Proactive in problem solving Ability to work in a team environment Ability to assess customer needs and conduct effective interviews Ability to effectively relate to a customer Property Casualty license required Life and Health license (must be able to obtain within 3 - 6 months of hire) If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.

Full or Part Time Pay: $12 - $20 per hour Join the Precision Tune Auto Care Team! We are a locally owned business with a tight-knit, highly trained team that takes pride in delivering top-notch service-both in the shop and at the counter. Many of our team members have been with us for years. We are committed to continual improvement and ongoing training, including out-of-state opportunities. We willingly invest our time because we take pride in mastering our craft. Our shop is clean, well-equipped, and designed for efficiency, allowing us to provide the highest level of service to every customer who trusts us with their vehicle. We're looking for star players who want more than just a job-individuals seeking a real career, a stable and comfortable living, and the chance to grow as one of the top professionals in the automotive industry. Customer Service Advisor - Join Our Team! Precision Tune Auto Care is seeking a friendly and motivated Customer Service Advisor to be the first point of contact for our customers. If you love helping people, have a passion for cars, and enjoy a fast-paced environment, this is the role for you! Be part of a team that is serious about their craft, serious about serving people, and serious about making a difference in the community. Join a family that values professionalism, growth, hospitality, and giving back. What We Offer: Competitive pay Medical, Dental, and Vision Insurance - coverage begins the 1st of the month after your hire date Retirement plan enrollment available Paid Time Off (PTO) to relax and recharge Closed evenings and Sundays - enjoy a better work-life balance 7 paid holidays off What You'll Do: Greet and engage customers in-store and over the phone. Schedule appointments, explain services, and sell parts and automotive services. Perform routine vehicle services: oil changes, tire rotations, battery installation, fluid top-offs, and inspections. Support shop productivity through work order and register transactions. Ensure safety procedures are followed and maintain a clean, organized work area. Help resolve customer concerns and provide exceptional service. What We're Looking For: High School Diploma or GED. Valid driver's license. 1+ year of automotive service experience; 1+ year of sales experience preferred. Strong customer service and communication skills. Comfortable with basic math and calculating discounts/commissions. Ability to work days, nights, weekends, and holidays. Physical Requirements: Lift up to 50 lbs, frequent standing, walking, bending, stooping, kneeling, and reaching. Climb ladders and safely operate a vehicle. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job Description Customer Service Advisor Full or Part Time Pay: $12 - $20 per hour Join the Precision Tune Auto Care Team! We are a locally owned business with a tight-knit, highly trained team that takes pride in delivering top-notch service-both in the shop and at the counter. Many of our team members have been with us for years. We are committed to continual improvement and ongoing training, including out-of-state opportunities. We willingly invest our time because we take pride in mastering our craft. Our shop is clean, well-equipped, and designed for efficiency, allowing us to provide the highest level of service to every customer who trusts us with their vehicle. We're looking for star players who want more than just a job-individuals seeking a real career, a stable and comfortable living, and the chance to grow as one of the top professionals in the automotive industry. Customer Service Advisor - Join Our Team! Precision Tune Auto Care is seeking a friendly and motivated Customer Service Advisor to be the first point of contact for our customers. If you love helping people, have a passion for cars, and enjoy a fast-paced environment, this is the role for you! Be part of a team that is serious about their craft, serious about serving people, and serious about making a difference in the community. Join a family that values professionalism, growth, hospitality, and giving back. What We Offer: Competitive pay Medical, Dental, and Vision Insurance - coverage begins the 1st of the month after your hire date Retirement plan enrollment available Paid Time Off (PTO) to relax and recharge Closed evenings and Sundays - enjoy a better work-life balance 7 paid holidays off What You'll Do: Greet and engage customers in-store and over the phone. Schedule appointments, explain services, and sell parts and automotive services. Perform routine vehicle services: oil changes, tire rotations, battery installation, fluid top-offs, and inspections. Support shop productivity through work order and register transactions. Ensure safety procedures are followed and maintain a clean, organized work area. Help resolve customer concerns and provide exceptional service. What We're Looking For: High School Diploma or GED. Valid driver's license. 1+ year of automotive service experience; 1+ year of sales experience preferred. Strong customer service and communication skills. Comfortable with basic math and calculating discounts/commissions. Ability to work days, nights, weekends, and holidays. Physical Requirements: Lift up to 50 lbs, frequent standing, walking, bending, stooping, kneeling, and reaching. Climb ladders and safely operate a vehicle. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

LGG INDUSTRIAL LGG INDUSTRIAL is a solutions-driven national distributor of hoses, gaskets, and conveyor products. Our skilled colleagues serve customers in various industrial segments to improve their operations and reduce their total cost of ownership. With locations across the United States and Canada, we aim to deliver consistent service and support across North America. We desire to create an employee-centric place to work, a place where you can develop your skills and grow as a professional. We provide training and advancement opportunities to build a career and life-work integration to keep you at your best. Our philosophy is that the success of our business is directly dependent upon the health and safety of our associates. We focus on maintaining a safe work environment and strive to achieve zero injuries through our safety-first culture. For more information, please visit ********************* ABOUT THIS OPPORTUNITY Role Profile Position: Customer Sales and Service Representative Job Location: Baton Rouge, LA Job Type: Full-Time Status: Non-Exempt Summary of the Role The function of the Customer Sales and Service Representative is to provide direct support to the Branch Managers and Sales Representatives in the ongoing development of existing and prospective LGG Industrial customers to ensure that the Branch is able to meet its growth targets. Responsibilities * Must maintain 100% commitment to safety policies and procedures * Partners with Sales Representatives to provide sales quotes * Processes incoming inquiries into company sales system * Quotes customers using working knowledge of product * Successfully achieves budgeted Branch sales goals * Assists A/R personnel in creating and establishing new accounts and follows up on collections * Coordinates with Sales Representatives and Branch management to keep account activities updated * Monitors delivery date commitments and expedites where appropriate * Monitors customer specific inventory for sales order fulfillment * Builds and maintains strong internal and external relationships * Provides technical/service support to account management, branch management and internal and external customers * Perform other duties as trained and qualified for Skills and Abilities * Possess excellent customer service skills * Ability to interact with customers and team-members in a professional manner * Ability to work independently and prioritize responsibilities * Must have excellent communication skills, both oral and written * Requires a proficiency in math skills including addition, subtraction, multiplication and division in units of measure * Must be able to perform calculations using whole numbers, fractions, and decimals. * Moderate computer skills including MS Word, Excel, internet, customer portals and email * Must be able to successfully utilize the company software Minimum Qualifications * Minimum of 1 year Business to Business Customer Service Experience * High School Diploma or Equivalent * Must be 18 years of age or older * Moderate computer skills including MS Word, Excel, internet, customer portals and email * Ability to perform basic math * Reliable transportation is a must * Ability to work nights and weekends, as required * Ability to work overtime, as required * Background checks and drug screening may be required (by Company, Customer or DOT requirements in working on-site and operating equipment as required or permitted by law) Preferred Qualifications * 1-3 years of customer service experience in industrial distribution * Previous experience utilizing an ERP system * Product knowledge in hose, gasket and conveyor systems a plus Physical Requirements and Work Environment This position is primarily based in an office environment but may occasionally require visits to the warehouse for order-related follow-ups. The warehouse environment may include fluctuating temperatures (both hot and cold), varying noise levels, exposure to dust, and other typical elements of an active industrial environment. Reasonable accommodations are available to support individuals with disabilities in performing the essential functions of this role. * Ability to work in a stationary position for extended periods of time. * Frequent operation of a computer, keyboard, mouse, and other standard office equipment. * Ability to comprehend and follow instructions and safety procedures. * Ability to read, write and communicate in English * Ability to comprehend documents such as safety rules, operating and maintenance instructions, inventory sheets, and procedure manuals. * Ability to respond to safety signals, alarms, and verbal instructions. * Ability to work in varying environmental conditions, including exposure to temperature changes, dust, and warehouse noise. * Ability to wear required personal protective equipment (PPE), such as gloves, safety glasses, steel-toed footwear, hearing protection, or hard hats when required. Total Rewards * Competitive compensation plan, with a bonus potential * Health Benefits: medical, dental, vision, short term and long-term disability - available 1st of month following the date of hire * 401k with company match * Paid vacation, holidays and sick time Equal Opportunity Employer It is our policy to employ qualified persons without regard for veteran or disability status. Individuals are considered for employment, promotion, or training solely on their ability to perform the essential functions of the position. Qualified Candidates Only. Although we appreciate your interest, only those selected for an interview will be contacted. We will be accepting applications for this role through January 27, 2026.

LGG INDUSTRIAL LGG INDUSTRIAL is a solutions-driven national distributor of hoses, gaskets, and conveyor products. Our skilled colleagues serve customers in various industrial segments to improve their operations and reduce their total cost of ownership. With locations across the United States and Canada, we aim to deliver consistent service and support across North America. We desire to create an employee-centric place to work, a place where you can develop your skills and grow as a professional. We provide training and advancement opportunities to build a career and life-work integration to keep you at your best. Our philosophy is that the success of our business is directly dependent upon the health and safety of our associates. We focus on maintaining a safe work environment and strive to achieve zero injuries through our safety-first culture. For more information, please visit ********************* ABOUT THIS OPPORTUNITY Role Profile Position: Customer Sales and Service Representative Job Location: Baton Rouge, LA Job Type: Full-Time Status: Non-Exempt Summary of the Role The function of the Customer Sales and Service Representative is to provide direct support to the Branch Managers and Sales Representatives in the ongoing development of existing and prospective LGG Industrial customers to ensure that the Branch is able to meet its growth targets. Responsibilities Must maintain 100% commitment to safety policies and procedures Partners with Sales Representatives to provide sales quotes Processes incoming inquiries into company sales system Quotes customers using working knowledge of product Successfully achieves budgeted Branch sales goals Assists A/R personnel in creating and establishing new accounts and follows up on collections Coordinates with Sales Representatives and Branch management to keep account activities updated Monitors delivery date commitments and expedites where appropriate Monitors customer specific inventory for sales order fulfillment Builds and maintains strong internal and external relationships Provides technical/service support to account management, branch management and internal and external customers Perform other duties as trained and qualified for Skills and Abilities Possess excellent customer service skills Ability to interact with customers and team-members in a professional manner Ability to work independently and prioritize responsibilities Must have excellent communication skills, both oral and written Requires a proficiency in math skills including addition, subtraction, multiplication and division in units of measure Must be able to perform calculations using whole numbers, fractions, and decimals. Moderate computer skills including MS Word, Excel, internet, customer portals and email Must be able to successfully utilize the company software Minimum Qualifications Minimum of 1 year Business to Business Customer Service Experience High School Diploma or Equivalent Must be 18 years of age or older Moderate computer skills including MS Word, Excel, internet, customer portals and email Ability to perform basic math Reliable transportation is a must Ability to work nights and weekends, as required Ability to work overtime, as required Background checks and drug screening may be required (by Company, Customer or DOT requirements in working on-site and operating equipment as required or permitted by law) Preferred Qualifications 1-3 years of customer service experience in industrial distribution Previous experience utilizing an ERP system Product knowledge in hose, gasket and conveyor systems a plus Physical Requirements and Work Environment This position is primarily based in an office environment but may occasionally require visits to the warehouse for order-related follow-ups. The warehouse environment may include fluctuating temperatures (both hot and cold), varying noise levels, exposure to dust, and other typical elements of an active industrial environment. Reasonable accommodations are available to support individuals with disabilities in performing the essential functions of this role. Ability to work in a stationary position for extended periods of time. Frequent operation of a computer, keyboard, mouse, and other standard office equipment. Ability to comprehend and follow instructions and safety procedures. Ability to read, write and communicate in English Ability to comprehend documents such as safety rules, operating and maintenance instructions, inventory sheets, and procedure manuals. Ability to respond to safety signals, alarms, and verbal instructions. Ability to work in varying environmental conditions, including exposure to temperature changes, dust, and warehouse noise. Ability to wear required personal protective equipment (PPE), such as gloves, safety glasses, steel-toed footwear, hearing protection, or hard hats when required. Total Rewards Competitive compensation plan, with a bonus potential Health Benefits: medical, dental, vision, short term and long-term disability - available 1st of month following the date of hire 401k with company match Paid vacation, holidays and sick time Equal Opportunity Employer It is our policy to employ qualified persons without regard for veteran or disability status. Individuals are considered for employment, promotion, or training solely on their ability to perform the essential functions of the position. Qualified Candidates Only. Although we appreciate your interest, only those selected for an interview will be contacted. We will be accepting applications for this role through January 27, 2026.

Answers calls from customers and schedules transportation appointments. Enters data into scheduling system. Assists customers with other inquiries regarding transportation services such as ETA's, activating will calls, and cancellations. · Accurately enters customer and trip data into the scheduling software system. · Assist customers scheduling transportation to and from doctor appointments, hospital visits, nursing homes, and other locations. · Maintains knowledge of ongoing programs, pricing, and procedures. · Meets or exceeds all performance targets for the call center. · Works with Dispatch to ensure customers are picked up within committed timeframe. · Follows approved policies and procedures to complete daily tasks. · Cancels trips and notifies Dispatch immediately upon customer notification of cancel. · Follows call center attendance guidelines. · Maintains a positive attitude and friendly, professional tone while speaking to customers and co-workers. · Completes any other tasks or duties assigned to them or asked of them. Skills/Qualifications: · Customer Service Experience, Computer Knowledge, Quality Focus, Problem Solving, Good Oral and Written Skills, Listening, Phone Skills, Multi-tasking, Organization and Time Management Skills. Benefits: Dental insurance Health insurance Paid time off Vision insurance Experience level: No experience needed View all jobs at this company

Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care. We are more than just a call centre; we are a vital support line and a compassionate ear for some of the most vulnerable members of our communities, and we are seeking a dedicated Customer Service Advisor to join our team. This is a United Kingdom, Homebased position. You must be living in the United Kingdom, with the correct Right to Work in the UK (British passport/VISA etc.) to be considered for this role. Any applications from outside of the UK will not be considered. This role will be working late shifts - 5 x 7.5 hour days between 12pm - 10pm Monday-Sunday and will work some weekends, which could be 1 Saturday or Sunday or on occasions the full weekend and some bank holidays.. The shifts will be a mixture of these hours and a rota will be provided in advance. 12pm - 8pm 1pm - 9pm 2pm - 10pm. Start date: Monday 19th January 2026. This role is perfect for someone who is passionate about providing help to those who need it most. As a Customer Service Advisor in our contact centre, you will play a crucial role in delivering outstanding service to our service users by handling a high volume of calls, emails, and live chats. Partnering with the esteemed charity, Migrant Help, you will provide essential support to Asylum Seekers, making a significant difference in their lives. 1. Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary. 2. Identify and address safeguarding concerns promptly and effectively. 3. Meet customer service standards and performance goals. 4. Respond to difficult and sensitive cases with empathy, patience, and resilience. 5. Deliver information services across multiple channels (telephone, online, email, and live chat). 6. Resolve service user issues proactively, calmly, and professionally. 7. Offer guidance, tailored recommendations, and signposting to Service Users. 8. Follow established processes and adjust to evolving procedures. 9. Manage confidential information with strict adherence to data protection standards. 10. Proactively seek and address feedback to drive continuous improvement in role. Qualifications & Experience • Experience performing under pressure and handling demanding situations whilst staying calm and patient. • Experience maintaining high levels of accuracy and attention to detail in all tasks. • Experience collaborating with diverse teams to achieve common goals. • Ability to solve complex problems and deliver solutions in a timely manner. • Experience managing multiple tasks efficiently, ensuring deadlines are met and quality is maintained. • Ability to resolve conflict, ensuring a positive outcome. • Ability to work independently, demonstrating initiative and good decision-making skills. • Strong written English skills to accurately input and record service user information. Desirable • Experience working with service users with additional needs and adapting to unique requirements. • Awareness of mental health issues and a passion for further learning and development in this area. Individual Competencies • Ability to maintain composure and effectiveness in challenging and sometimes distressing situations, being able to regain stability following setbacks. • Ability to listen and engage with service users, understanding their needs and replying appropriately. • Ability to show empathy towards other's experiences and emotions. • Clear, effective and engaging communication skills with service users. • A positive approach to fostering an encouraging environment for colleagues and service users. • Proficient using a variety of digital software applications, and openness to learning new technologies. • Ability to prioritise time and tasks to meet deadlines and achieve objectives. • An open approach to embracing diverse perspectives and adapting to new ideas and ways of working. • Ability to adapt to changing environments and needs, being flexible and resilient in situations. • Ability to demonstrate the Maximus Values by showcasing integrity, taking accountability for actions and decisions, and upholding high ethical standards. Desirable • Possess cultural awareness, with the ability to respect and interact with people from diverse backgrounds. EEO Statement Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post. We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process. Minimum Salary £ 25,185.00 Maximum Salary £ 25,185.00

Job Description Our State Farm Agency in Baton Rouge is seeking a professional, licensed, and customer-focused Insurance Customer Service Representative to join our team. If you are passionate about helping clients, enjoy problem-solving, and want to grow your career in Property & Casualty (P&C) insurance, this role is for you. Qualifications - Must Haves: • Active P&C Insurance License • Previous experience in an insurance agency or customer service role • Ability to work on-site in Baton Rouge (not remote) • Strong communication, organizational, and customer service skills • Detail-oriented, proactive, and motivated to help clients understand insurance options Remote Opportunity available if you have recent State Farm Experience and currently reside in Louisiana. Responsibilities: • Provide excellent customer service via phone and in-person interactions • Build and maintain strong client relationships • Educate clients on insurance policies, coverage options, claims, billing, and transfers • Perform needs-based policy reviews to recommend coverage options • Assist the agent with daily office tasks and reporting • Ensure timely and accurate follow-up on all client requests • Enhance the overall State Farm insurance customer experience Benefits: • Competitive salary plus performance-based bonuses • Paid Holidays and Paid Time Off • Health Insurance • Retirement Plan • Professional development and career growth in insurance sales and service Ideal Candidate: • Licensed in P&C insurance • Experienced in insurance office operations • Excellent written, verbal, and listening communication skills • Detail-oriented, organized, and self-motivated • Comfortable using insurance software and computer systems • Team player who can multitask and work efficiently • Committed to continuing education and staying up-to-date on product changes How to Apply: If you are a licensed insurance professional ready to advance your career in insurance customer service, submit your resume today. Qualified candidates will be contacted regarding the next steps in the interview process. Important Notice: This position is with a State Farm independent contractor agent, not State Farm Insurance Companies. Employees of the agent must complete all required licensing, training, and onboarding. State Farm agents are independent contractors and hire their own staff.

As the nation's third largest cable and broadband company, Cox has about 6 million total customers. Cox is also the nation's third-largest cable television provider. Cox offers a variety of advanced digital video, high-speed Internet and telephone services over our own IP network. Business customers of all sizes are provided with our high speed Internet, phone and long distance services, as well as data and video transport services. Cox Media offers local and national cable advertising in both traditional and new media formats, along with promotional opportunities and production services. Job Description Apply at: ************************************************************************************* Expanded=true&organization=2**********1&portal=**********1 then search for job number 142439 At Cox, we connect people to the things they love. Now we'd like to connect you to a career opportunity you'll love. Cox Communications call center is looking for customer focused individuals to join our team and be the voice of our brand to Serve, Solve and Sell. We offer... • If hired for this position between August 31, 2015 through December 31, 2015, you will be eligible to receive a $1,000 sign-on bonus (paid in accordance with established program guidelines.) • Competitive wages with potential for additional financial incentives for motivated team members! • FREE Internet and other Cox discounted services • Medical, Dental, and Vision Benefits first day! • Casual, yet energetic and engaging work environment • Retirement Benefits including 401(K) and Pension • Work-life balance, including generous time off policies: Up to 22 days of Paid Time Off during first year, plus 7 Paid Holidays • Tuition Assistance provided • High degree of commitment to our communities including volunteer opportunities • Career Advancement Opportunities across the Cox family of companies A Technical Support Representative is part of a supportive, service-oriented team that: • Exceeds our customer's expectations by providing top notch customer service. • Engages in real-time troubleshooting with customers to resolve technical issues. • Educates residential Cox customers about the use of products and additional service opportunities. • Maximize opportunities to sell additional or upgraded services to customers as available, while providing a quality customer experience. Lives the Cox Values, by demonstrating an approach towards people and work that is consistent with the overall values of the company: • Integrity - We do business with honesty and integrity. We meet or exceed the highest ethical standards in all of our business activities. We can be trusted to do what we say we will do. We Live Cox Values. • People - Our employees are our most important asset. They set us apart. We invest in their continuous development and recognize their contributions to our success. • Diversity - Diversity of cultures and ideas makes us stronger; it is a core Value at Cox. We value different approaches, thinking perspectives and people. • Customers - Our customers are our lifeblood. They depend on us to provide reliable, quality products and outstanding service at every opportunity. We count on employees to do the right thing for our customers. • Community - Communities connect us to the people we serve. We are leaders and responsible citizens in the communities where we live and work. At the heart of our Values we support youth, education and environmental sustainability. Unleash your potential with Cox Communications as a Technical Support Representative, where you will be enhancing the lives of our customers and your career. The Cox Communications Difference Cox Communications is more than just a place to work. We strive to create an environment that nurtures personal development and the opportunity to build on your talents and grow your career. Our employees are our most important resource. To demonstrate the value we place in our employees, Cox offers competitive salaries, an excellent benefits package (healthcare, pension, and 401k) and a best-in-class working environment. We are committed to having a diverse workforce that reflects the communities we serve. We embrace and foster an environment that builds on the unique talents that come from a variety of people and perspectives. Cox Communications Ranks 17 on the 2015 DiversityInc Top 50 Companies for Diversity Cox Ranked in Top 10 for Diversity Councils Keep reading to learn more about the role and to apply to join the Cox Communications team NOW! Primary Responsibilities and Essential Functions • Work in an energetic call center environment answering inbound customer calls concerning inquiries about one or more Cox products. • Trouble shoot the root cause of customer problems and identify the action required (using company databases, customer information, and collaboration with other departments) to resolve issue and schedule service appointments when necessary. • Provide total customer service by asking questions and listening to customers in order to understand their needs, requests, or problems while identifying sales and up-selling opportunities that will drive additional revenue for the company. • Build customer loyalty by placing follow-up calls to customers after receiving acknowledgment of action taken by other Cox departments. • Keep customer informed about progress by checking the status of work orders in customer record system. • Provide seamless customer experience through documenting call details and new account information into the computer system and completing any forms required to request action by other departments. • Other duties as assigned. Qualifications Qualifications Minimum • High school graduate or GED or equivalent work experience. • 6 months work experience providing service directly to customers. • 6 months experience using a computer in a work or non-work setting. • Eligibility to work in the United States. Preferred • 6 or more months experience troubleshooting basic hardware, software, and/or connectivity issues. • 6 or more months experience working in a position that requires meeting sales goals. • Keen aptitude for helping customers and a customer experience focus. • 1 to 2 years of work experience in a customer service role, not specific to just Call Center. • Enthusiastic and personable, with the ability to adapt and thrive in constant change. • Previous telecommunications experience. • Strong computer skills and be able to navigate through multiple screens. Additional Information Your Career At Cox From the valued customers we connect through our innovative communications services, to the employees we unite through exciting career opportunities, Cox is all about bringing people together and enhancing their lives. Cox is known for its pioneering efforts in cable, telephone and commercial services, industry-leading customer care, and its outstanding workplaces. We are always looking for talented professionals to join our team! Cox offers competitive salaries, an excellent benefits package (healthcare, pension, and 401k) and a best-in-class working environment. Cox is an equal employment opportunity employer, disabled/protected/veteran and a wholly owned subsidiary of Cox Enterprises. Learn more at: ************ Statement to ALL Third Party Agencies and Similar Organizations: Cox Communications accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox Communications employees, or send to any Cox Communications facility. Cox Communications is not responsible for any fees or charges associated with unsolicited resumes.

As a Customer Service Representative, you will respond to customer inquiries by telephone, e-mail and/or walk-ins to provide inquiry or problem resolution. You will resolve mostly routine and some non-routine, more complex problems and communicates solution or requested information to the customer. You will analyze a customer's service needs and refer to other service or technical departments for follow up as needed. **Responsibilities:** + Support customer base by answering questions, concerns, account inquiries as well as handling customer complaints. + Process payments for cash account customers. + Research and resolve customer problems, acting as the customer liaison between other departments when necessary. + Back-up support to sales counter with walk in and telephone inquiries. **Qualifications:** + High School Degree or Equivalent required + Associates' Degree U.S preferred + 2-4 years of relevant experience + Solid interpersonal skills that allow one to work effectively in a diverse working environment + Able to effectively communicate both verbally and in writing + Able to work well under pressure + Strong attention to detail + Able to deal with people sensitively, tactfully, diplomatically, and professionally at all times + Computer literate, including effective working skills of MS Word, Excel, and e-mail \#LI-A1 At Wesco, we build, connect, power and protect the world. As a leading provider of business-to-business distribution, logistics services and supply chain solutions, we create a world that you can depend on. Our Company's greatest asset is our people. Wesco is committed to fostering a workplace where every individual is respected, valued, and empowered to succeed. We promote a culture that is grounded in teamwork and respect. With a workforce of over 20,000 people worldwide, we embrace the unique perspectives each person brings. Through comprehensive benefits (**************************************************************************** and active community engagement, we create an environment where every team member has the opportunity to thrive. Learn more about Working at Wesco here (******************************************************************* and apply online today! Founded in 1922 and headquartered in Pittsburgh, Wesco is a publicly traded (NYSE: WCC) FORTUNE 500 company. _Wesco International, Inc., including its subsidiaries and affiliates ("Wesco") provides equal employment opportunities to all employees and applicants for employment. Employment decisions are made without regard to race, religion, color, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or other characteristics protected by law. US applicants only, we are an Equal Opportunity Employer. _ _Los Angeles Unincorporated County Candidates Only: Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act._

Responsible for the screening of potential new participants for PACE Baton Rouge / Lafayette Responsible for the intake process of each Potential Enrollee. Responsible for completing and obtaining Medicaid verification information for initial and yearly renewal applications for the State Medicaid Program. Responsible for the entire enrollment process. Collaboration with Leadership and Marketing Specialist on marketing strategies and community outreach. Responsibilities * Performs all intake screenings to initiate the application to PACE Baton Rouge/Lafayette. Initiates the entire enrollment process into the PACE program. Receives intake telephone calls, explains the program, screens for eligibility criteria, completes the Inquiry Screening Form. Schedules and coordinates intake activities. Refers to other community resources as appropriate. * Performs the intake visit on site and if necessary in the home. Ensures the potential enrollee has all necessary information concerning enrollment into PACE and prepares them for the assessment process, giving them all the information and forms needed for the process. * Communicates with hospitals, nursing homes, physician and other community agencies for follow up in completion of the intake record. Provides follow up communication and correspondence to complete the enrollment process. * Integral part of the Interdisciplinary Team with focus on giving information to staff, in order for team to make quality decisions for enrollment. * Completes enrollment activities and signatures for potential enrollees collaborating with Medicaid and required documentation. * Oversees and maintains the intake/enrollment documents and enters information in the electronic medical record * Complies with State Medicaid requirements for initial and annual Medicaid applications within timeframe requested. * Responsible for initiating Medicaid applications and obtaining verification information for completion of Medicaid process. Corresponds and communicates with OAAS/DHH to complete necessary documentation to process applications. Communicates with Enrollees/Participants and caregivers to complete the application process. * Collaboration with Leadership and Marketing Specialist on marketing strategies and community outreach, i.e. presentations, health fairs * Advanced ability in the use of computer software, correspondence skills, report writing and telecommunications in order to provide necessary information for Board meetings and Leadership meetings. Qualifications Experience: 2 years in healthcare with at least 1 year working with the frail/elderly population or closely related care field Education: Required: Associate degree Knowledge/Skills/Abilities: Multi-tasking, prioritize tasks, creativity, computer skills, attention to detail.

Ross Downing Auto Group Service BDC Customer Care Representative Job Description: Ross Downing is seeking a dependable representative for our Business Development call center. This person will be the liaison between our company and its current/ potential customers. This role will highlight the continuation of customer satisfaction throughout our dealership. See below for details: Available shifts: (I) 7:30-4:30 (II) 8:00-5:00 (III)8:30-5:30 (IV)9:00-6:00 Part Time opportunities available as well* Responsibilities: · Answer customer care phone calls, emails, and internet inquiries. · Make outbound calls to create new business or maintain loyal business. · Set at minimum 20 appointments per day. · Keep records of customer interactions, record details of inquiries, complaints, or comments, as well as actions taken. · Build customer relationships and advise customers on services. · Direct calls to appropriate individuals and departments. · Enter data through multiple software programs including XTime, DealerTrack, Vin Solutions, GM Global, Microsoft Teams, and warranty companies. · Meet daily and monthly goals (inbound & outbound calls, scheduling) · Learn, reference, and apply product knowledge information to assist customers. · Strategically assist in curating a schedule for Service Advisors. · Assist in obtaining and assigning loaner vehicles to customers for all Ross Downing Automotive facilities. · Complete multiple retention lists and manufacturer campaigns to maintain customer relationships. · Update customer records as needed. · Provide excellent customer experience. Preferred Qualifications: · Microsoft office proficient. · Ability to type 60 words per minute. · Ability to maintain professionalism through phone contact. · Customer Service background. · Strong communication skills. · Must be able to pass a background check. Starting Pay: $11-$12 per hour plus bonus opportunities.

Ross Downing Auto Group Service BDC Customer Care Representative Job Description: Ross Downing is seeking a dependable representative for our Business Development call center. This person will be the liaison between our company and its current/ potential customers. This role will highlight the continuation of customer satisfaction throughout our dealership. See below for details: Available shifts: (I) 7:30-4:30 (II) 8:00-5:00 (III)8:30-5:30 (IV)9:00-6:00 Part Time opportunities available as well* Responsibilities: · Answer customer care phone calls, emails, and internet inquiries. · Make outbound calls to create new business or maintain loyal business. · Set at minimum 20 appointments per day. · Keep records of customer interactions, record details of inquiries, complaints, or comments, as well as actions taken. · Build customer relationships and advise customers on services. · Direct calls to appropriate individuals and departments. · Enter data through multiple software programs including XTime, DealerTrack, Vin Solutions, GM Global, Microsoft Teams, and warranty companies. · Meet daily and monthly goals (inbound & outbound calls, scheduling) · Learn, reference, and apply product knowledge information to assist customers. · Strategically assist in curating a schedule for Service Advisors. · Assist in obtaining and assigning loaner vehicles to customers for all Ross Downing Automotive facilities. · Complete multiple retention lists and manufacturer campaigns to maintain customer relationships. · Update customer records as needed. · Provide excellent customer experience. Preferred Qualifications: · Microsoft office proficient. · Ability to type 60 words per minute. · Ability to maintain professionalism through phone contact. · Customer Service background. · Strong communication skills. · Must be able to pass a background check. Starting Pay: $11-$12 per hour plus bonus opportunities.