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  • Client Services Representative-Annuity - Lincoln, NE

    Ameritas 4.7company rating

    Customer care representative job in Lincoln, NE

    Back Client Services Representative-Annuity #5668 Multiple Locations Apply X Facebook LinkedIn Email Copy Position Locations Lincoln, Nebraska, United StatesCincinnati, Ohio, United States Area of Interests Customer Service Full-Time/Part Time Full-time Job Description This role is responsible for supporting annuity service delivery by using subject matter knowledge about company products and processes as well as by conducting basic analysis to process or support service-related tasks. The incumbent works under close supervision, however, may be responsible for analytical work that requires independent judgment. * This is a hybrid role working partially in-office (Lincoln, NE or Cincinnati, OH) and partially from home. What you do: Supports service delivery for multiple products using multiple systems within established metrics. Communicates by phone or written correspondence with policyholders, providers, plan participants, and field partners to answer general questions, process transactions, and resolve issues. Follows departmental processes to process transactions, respond to inquiries, and provide information and solutions to customers. Maintains a broad understanding of various insurance products features and limitations, industry/regulatory terms, and policy-related statements. What you bring: Associate's degree or equivalent experience is required. 0-2 years of related experience is required. Willing to obtain SIE license is preferred. Willing to obtain Series 99 or Series 6 preferred. What we offer: A meaningful mission. Great benefits. A vibrant culture Ameritas is an insurance, financial services and employee benefits provider Our purpose is fulfilling life. It means helping all kinds of people, at every age and stage, get more out of life. At Ameritas, you'll find energizing work challenges. Flexible hybrid work options. Time for family and community. But dig deeper. Benefits at Ameritas cover things you expect -- and things you don't: Ameritas Benefits For your money: * 401(k) Retirement Plan with company match and quarterly contribution. * Tuition Reimbursement and Assistance. * Incentive Program Bonuses. * Competitive Pay. For your time: * Flexible Hybrid work. * Thrive Days - Personal time off. * Paid time off (PTO). For your health and well-being: * Health Benefits: Medical, Dental, Vision. * Health Savings Account (HSA) with employer contribution. * Well-being programs with financial rewards. * Employee assistance program (EAP). For your professional growth: * Professional development programs. * Leadership development programs. * Employee resource groups. * StrengthsFinder Program. For your community: * Matching donations program. * Paid volunteer time- 8 hours per month. For your family: * Generous paid maternity leave and paternity leave. * Fertility, surrogacy, and adoption assistance. * Backup child, elder and pet care support. An Equal Opportunity Employer Ameritas has a reputation as a company that cares, and because everyone should feel safe bringing their authentic, whole self to work, we're committed to an inclusive culture and diverse workplace, enriched by our individual differences. We are an Equal Opportunity/Affirmative Action Employer that hires based on qualifications, positive attitude, and exemplary work ethic, regardless of sex, race, color, national origin, religion, age, disability, veteran status, genetic information, marital status, sexual orientation, gender identity or any other characteristic protected by law. Application Deadline This position will be open for a minimum of 3 business days or until filled. This position is not open to individuals who are temporarily authorized to work in the U.S. About this Position's Pay The pay range posted reflects a nationwide minimum to maximum covering all potential locations where the position may be filled. The final determination on pay for any position will be based on multiple factors including role, career level, work location, skill set, and candidate level of experience to ensure pay equity within the organization. This position will be eligible to participate in our comprehensive benefits package (see above for details). This position will be eligible to participate in our Short-Term Incentive Plan with the annual target defined by the plan. Job Details Pay Range Pay RangeThe estimated pay range for this job. Disclosing pay information promotes competitive and equitable pay. The actual pay rate will depend on the person's qualifications and experience. $18.32 - $29.31 / hour Pay Transparency Pay transparency is rooted in principles of fairness, equity, and accountability within the workplace. Sharing pay ranges for job postings is one way Ameritas shows our commitment to equitable compensation practices.
    $18.3-29.3 hourly 5d ago
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  • Client Services Representative

    Insight Global

    Customer care representative job in Omaha, NE

    One of our clients in the Insurance Industry is looking for Insurance Client Services Representatives to work hybrid in Omaha, Nebraska, San Antonio, Texas, and Pittston, Pennsylvania. As a Client Services Representative, you will be responsible for delivering industry-leading service by ensuring the timely and accurate entry of all inbound leads. Answering inbound calls, you'll be speaking with traditional agents and brokers to assist in them providing product options for their end clients. This role requires strong multitasking abilities, consistent dependability, and a collaborative mindset. You'll work closely with team members in a fast-paced environment, maintaining high service standards while contributing to a supportive and team-focused culture. This position can pay anywhere between $19/hr and $21/hr dependent on previous licensing. Exact compensation may vary based on several factors, including skills, experience, and education. Required Skills & Experience · Bachelor's or Associates degree in Business Administration or related field · Or will take Post Secondary Credits with 2+ years of customer service experience · Customer Service Experience · Excellent verbal and written communication skills · Organizational skills and attention to detail · Excellent time management skills with a proven ability to multitask Nice to Have Skills & Experience · Current commercial P&C license (property and casualty) - Allows for higher compensation · Experience working in the auto insurance agency · Previous experience working in the insurance industry · Bilingual with any other language
    $19-21 hourly 2d ago
  • Customer Service Sales Support

    Mystaff

    Customer care representative job in Omaha, NE

    Responsibilities: Check shipment status on current orders including pro bill numbers and shipment tracking numbers. Provide tracking information on shipped orders. Confirm receipt of orders via faxes & e-mail. Routinely update database to add contacts; emails; and new customers. Handle corrections on orders entered in our system that have not been shipped. Enter Customer and Sales Representative requests. Enter customer complaints/concerns. Communicate effectively and efficiently with customers any discrepancies or changes that need to be made on orders. Work and communicate with the outside sales team and other internal departments to conform to customer requirements. Be an active member of the CSR and/or Platinum ACD Phone line. Qualifications: Post high school education and previous customer service or similar experience is preferred. Typing skills of at least 50 WPM with High Accuracy. Proficient use of Windows XP/10 operating system and Microsoft Office products. Good communication skills to interact with team members. Good critical thinking skills to resolve questions and problems related to orders. High degree of diligence to insure the correct information on orders. Ability to work at a steady pace even with interruptions, and some time pressure.
    $20k-28k yearly est. 2d ago
  • Provider Relations Representative

    Teksystems 4.4company rating

    Customer care representative job in Lincoln, NE

    * Provide quality customer service through daily contact with providers ensuring they are educated on all contractual issues. * Strengthen provider loyalty and ensure required persistency of network is achieved. * Daily liaison for panel leasing arrangements including administration, customer complaint resolution, and claim discrepancy situations. * Extensive knowledge and proficiency of the Managed Care imaging system. * Responsible for the credentialing and re-credentialing of our network providers. * Responsible for the reporting of providers to the HealthCare Integrity and Protection Data Bank and related state licensing boards. *Skills* data entry, customer service, Document management system, Administration, ms office suite, processing claims *Additional Skills & Qualifications* * 2-4 years related experience required. * Ability to develop and interpret provider contracts. *Job Type & Location* This is a Contract to Hire position based out of Lincoln, NE. *Pay and Benefits*The pay range for this position is $20.00 - $20.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) *Workplace Type*This is a hybrid position in Lincoln,NE. *Application Deadline*This position is anticipated to close on Jan 22, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
    $20-20 hourly 2d ago
  • Bilingual Community Engagement Specialist

    Dynamic Workforce Solutions 3.8company rating

    Customer care representative job in Omaha, NE

    Job Title: Community Engagement Specialist Reports to: Community Engagement Supervisor Non-exempt Office Location: Omaha, NE Wage Range: $19.00 - $21.00 per hour Bilingual Spanish required! Primary Objectives of Position: The Community Engagement Team is responsible for establishing and cultivating relationships with participants, employers, and community agencies to achieve project enrollment goals. The Community Engagement Team is responsible for assisting customers in the Resource Room while triaging their needs and referring to American Job Center and community programs. Essential Job Functions: Develop relationships with community organizations, educational facilities and social service agencies to encourage enrollment in workforce center programs. Conduct outreach presentations as needed with a wide range of audiences including high school students, parents, educators, older adults, transitioning job seekers at halfway houses, etc. Identify, develop, and implement strategic outreach and recruitment opportunities to ensure proper quantity and quality of talent is available to meet employer needs. Appropriately connect career seekers to open positions, resulting in Additionally, connect career seekers to opportunities for training and development and other career center services to increase opportunities for employment. Assist in all aspects of talent acquisition for local businesses including screening and assessing candidates for technical and soft skills to assess suitability and fit for assigned positions. Contact participants and/or employers on a regular basis to verify and document placement/retention in employment. Establish and maintain knowledge of community and participate in community events and other activities including collaborative recruitment strategies with community partners. This may require a weekend and evening work schedule. Assist individuals with understanding and completing program enrollment Conduct eligibility Use computers and printed materials, assist customers in accessing various websites including state systems, for relevant information on job search information and other resources for developing job leads. Assist customers in accessing labor market information and provide assistance on applications, resume and cover letter development and work search software tools. Acquire and maintain knowledge of market research tools and the trends in the industry or sector to appropriately guide and direct career seekers to placement or education. Ensure that customer files and records are maintained in accordance with legal requirements and Company policies and procedures. Utilize Extreme Customer Service behaviors in all interactions with internal and external Other Job Duties: This job description is not intended to be all-inclusive. The employee may be requested to perform other reasonable related duties as assigned by the immediate supervisor and other management as required. The company reserves the right to revise or change job duties as business requirements dictate. It is also understood that the company reserves the right to change work schedules as required, including requiring overtime. Physical Demands/Work Environment: Physical requirements include carrying/lifting up to 5 pounds, frequently; up to 10 pounds, regularly; and up to 25 pounds, occasionally. Visual acuity, speech and hearing; hand and eye coordination and manual dexterity necessary to drive an automobile and operate computer keyboard and basic office equipment; subject to carrying, lifting, twisting and reaching to perform essential job functions. Working conditions are primarily in an office environment with occasional travel to other locations. Required Competencies: Extreme Customer Service focus, learning orientation, communication proficiency, teamwork orientation, technical capacity. Qualifications: Education : High school diploma or GED, and 1-2 years of experience in a Workforce environment or coordination/planning experience. AA or BA preferred. Experience: Significant demonstrable experience in business-to-business marketing or work in a community-based organization. Skills/Abilities : Ability to clearly and concisely communicate with staff and leadership via presentations, in person, telephone, written and oral. Excellent verbal and written communication skills including ability to do public speaking and conduct training sessions. Bilingual (Spanish/English) required. The ability to maintain confidentiality is a must. Demonstrated ability to use various software programs (Microsoft Office) for correspondence, reports, statistical compilation, analysis and database access. Must be accustomed to working in a complex, fast-paced and confidential work environment. Ability to follow complex instructions, prioritize tasks, and effectively utilize resources to complete projects in a timely and accurate manner. Superior attention to detail is a must. Benefits: Insurance: Health, Life, Dental and Disability, PTO, Paid Holidays, 401K, Flexible Spending Account, Tuition Assistance
    $19-21 hourly 7d ago
  • Airport Customer Service Agent

    GAT 3.8company rating

    Customer care representative job in Omaha, NE

    As a customer service agent you are the first impression of a passengers airport experience. Customer Service positions encompass checking in and ticketing passengers, escorting passengers to and from aircraft, and resolving customer complaints. Proficient use of a computer is needed as well as EXCELLENT customer assistance to passengers. This position requires working in a fast paced environment with time constraints to meet published departure goals. A professional and positive image must be consistently displayed by the employee. Responsibilities: Able to greet and assist all customers in a prompt, friendly, and courteous manner over the phone and in person. Must be able to announce both incoming and outbound flights. Handle credit cards, and personal check transactions with accuracy and properly account for all collections and conduct the appropriate airline close out procedures. Accept and process checked baggage weighing up to 100 lbs. and placed on conveyor belts. Agents are also required to operate jetways to place them in position prior to aircraft arrival and lifting, opening, closing, and securing aircraft doors. Use airline computer systems to provide flight arrival and departure information, ticketing and flight boarding documents, lost or damaged baggage documentation, and cargo tracking information. Able to stand and work in one location for up to four hours at a time. You may be responsible for escorting unaccompanied minors and disabled passengers throughout the airport. Work independently without direct supervision. Requirements: Must be at least 18 years of age Must have a high school diploma, GED, or equivalent work experience, and a high degree of attention to detail. Ability to read, speak, and understand the English language. Ability to stand for long periods of time Must possess good communication skills and a friendly, outgoing personality in person and via telephone. Possess entry-level computer skills Occasionally lift bags or items weighing between 50 and 70 pounds Pass an extensive post offer pre-employment background check, including fingerprinting and a criminal history record check required by federal law Must be able to work nights, weekends, and holidays
    $25k-31k yearly est. 8d ago
  • Call Center Representative

    SMA Advantage, LLC

    Customer care representative job in Lincoln, NE

    Do you know how to work hard and have fun? Do you value coworkers who always help each other? Do you have exceptional sales skills and positive attitude? If so, we have the perfect job for you working for a telecommunications company. We are looking for a Call Center Representative to build and maintain strong client relationships while contributing to the growth and success of the company. Hours are Monday through Friday from 8 am-5 pm. Hourly pay plus commissions equaling to $50,000-$65,000/yr. Full benefit package, including but not limited to health, dental, and vision insurance, 401 k, and life insurance offered. Call Center Representative Duties and Responsibilities Identify new business in the technology industry through cold calling Set up appointments to deliver sales presentations to business leaders through Zoom meetings Build and maintain sales pipeline through prospecting and lead generation Learn clients' needs in order to tailor solutions for their requirements Provide advice on technology solutions to clients Maintain knowledge of products, services, and market trends Call Center Representative Requirements and Qualifications Must have a minimum of 1 year cold calling experience Preference given to B2B experience Excellent communication skills Willingness to learn and self-motivated Must have driver's license and good driving record Skilled in Microsoft Office To apply for this position without a resume, call our office @ ************ to schedule an interview. Do you have a friend in mind who might be a better fit for this job? Share this job description with them and send them our way! #hc187376
    $50k-65k yearly 17d ago
  • Customer Connections Representative

    Security Financial 4.3company rating

    Customer care representative job in Lincoln, NE

    Assurity is looking for enthusiastic, driven, and collaborative people to join our team. We're a company of vibrant and passionate people who work every day to advance our mission of helping people through difficult times - and who truly want to make a difference. As a Certified B Corporation, we have a verified commitment to our people, community, and planet, and we work every day to make the world a better place. Ample opportunities for growth, a thriving culture and coworkers who care as much as you do are just the beginning. Come work with purpose. Learn more: ************************ ESSENTIAL FUNCTIONS 50% Provides a high level of personalized service to achieve and exceed standards including building and maintaining sustainable relationships with our customers, which includes: Being available and engaged during assigned work hours to ensure the highest level of customer satisfaction; Meeting and exceeding established qualitative standards; Identifying customers' needs, clarifying information, researching every issue and provide solutions, status and/or alternatives; Working with difficult customers to resolve issues; and Maintaining a high level of engagement, positive attitude, and professional appearance always. 40% Manages large volumes of telephone, e-mail and fax inquiries and requests from customers, which includes: Meeting and exceeding established individual and department quantitative standards; Providing comprehensive records on all interactions as information is received; Taking advantage of upselling opportunities whenever they arise; and Understanding policy coverages and having a strong knowledge of company products, processes, and procedures. 10% Performs other responsibilities as assigned, which includes: Assisting as needed within the customer connections department; Assisting with process improvement planning and implementation; Assisting with and participating in team functions and events for the customer connections department; and Assisting in special projects and other related duties as requested and serving as a member of various committees and implementation teams. The list of essential functions is not exhaustive and may be substituted as necessary. EXPERIENCE AND SKILL REQUIREMENTS Four to six years of customer support experience. Consistent and reliable attendance is an essential function to this position. Strong verbal and written communication skills. Strong listening skills. Familiarity with ACD telephone systems and practices preferred. Customer focus and adaptability to different personality types. Ability to set and manipulate priorities and manage time effectively. Word processing and spreadsheet software proficiency required. Talent required in values, work intensity, achiever, positivity, resourcefulness, command, persuasion, relationship-extension, and exactness. EDUCATION AND CERTIFICATION REQUIREMENTS Associate degree in business or related field or equivalent. PHYSICAL AND WORK SCHEDULE REQUIREMENTS May require work in excess of 40 hours a week in order to complete functions of position. Ability to maintain acceptable attendance according to the company attendance policy and following daily work schedule for appropriate coverage. Ability to work at a computer up to eight hours a day. Sign-on bonus guaranteed and training bonus program in place.
    $47k-60k yearly est. Auto-Apply 60d+ ago
  • Customer service / Onsite Support

    Artech Information System 4.8company rating

    Customer care representative job in Lincoln, NE

    Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Title: Customer service / Onsite Support Location: Lincoln, NE Duration: 6+ Months Job Description: 1-2 years customer service/hospitality experience Strives to improve customer experience elements. Escalates complex problems to higher level of expertise within organization. Qualifications Customer service, customer care, call center experience Additional Information For more information, Please contact Anshul Kumar ************ ******************************
    $32k-38k yearly est. Easy Apply 4h ago
  • Travel Customer Service

    Kim Luxe Travel

    Customer care representative job in Omaha, NE

    At Kim Luxe Travel, we specialize in creating customized, luxury, and budget-friendly travel experiences for clients around the world. We're passionate about helping travelers turn their dream vacations into reality - and we're growing our team of dedicated professionals who love travel as much as we do. Position Overview We're seeking an enthusiastic Travel Customer Service Representative to join our remote team. In this role, you'll assist clients with their travel inquiries, bookings, and post-travel support. The ideal candidate has strong communication skills, a customer-first mindset, and a genuine interest in travel planning. Key Responsibilities Provide excellent customer service via phone, email, and chat. Assist clients with travel quotes, bookings, payments, and itinerary details. Answer questions about destinations, accommodations, and travel options. Communicate professionally with vendors, airlines, and tour operators. Manage client reservations and resolve any travel-related issues. Promote travel packages, upgrades, and special deals. Maintain detailed records of client interactions in the CRM system. Qualifications Previous experience in customer service or the travel industry preferred. Excellent written and verbal communication skills. Strong attention to detail and problem-solving abilities. Ability to multitask in a fast-paced, remote environment. Familiarity with travel booking systems (preferred but not required). Passion for travel and helping others plan unforgettable trips. What We Offer Remote, flexible work schedule. Performance bonuses and commission opportunities. Training and professional development in the travel industry. Access to exclusive travel discounts and perks. Supportive, team-oriented work culture.
    $27k-34k yearly est. 12d ago
  • Customer Connections Representative

    Assurity Group 4.2company rating

    Customer care representative job in Lincoln, NE

    Assurity is looking for enthusiastic, driven, and collaborative people to join our team. We're a company of vibrant and passionate people who work every day to advance our mission of helping people through difficult times - and who truly want to make a difference. As a Certified B Corporation, we have a verified commitment to our people, community, and planet, and we work every day to make the world a better place. Ample opportunities for growth, a thriving culture and coworkers who care as much as you do are just the beginning. Come work with purpose. Learn more: ************************ ESSENTIAL FUNCTIONS 50% Provides a high level of personalized service to achieve and exceed standards including building and maintaining sustainable relationships with our customers, which includes: Being available and engaged during assigned work hours to ensure the highest level of customer satisfaction; Meeting and exceeding established qualitative standards; Identifying customers' needs, clarifying information, researching every issue and provide solutions, status and/or alternatives; Working with difficult customers to resolve issues; and Maintaining a high level of engagement, positive attitude, and professional appearance always. 40% Manages large volumes of telephone, e-mail and fax inquiries and requests from customers, which includes: Meeting and exceeding established individual and department quantitative standards; Providing comprehensive records on all interactions as information is received; Taking advantage of upselling opportunities whenever they arise; and Understanding policy coverages and having a strong knowledge of company products, processes, and procedures. 10% Performs other responsibilities as assigned, which includes: Assisting as needed within the customer connections department; Assisting with process improvement planning and implementation; Assisting with and participating in team functions and events for the customer connections department; and Assisting in special projects and other related duties as requested and serving as a member of various committees and implementation teams. The list of essential functions is not exhaustive and may be substituted as necessary. EXPERIENCE AND SKILL REQUIREMENTS Four to six years of customer support experience. Consistent and reliable attendance is an essential function to this position. Strong verbal and written communication skills. Strong listening skills. Familiarity with ACD telephone systems and practices preferred. Customer focus and adaptability to different personality types. Ability to set and manipulate priorities and manage time effectively. Word processing and spreadsheet software proficiency required. Talent required in values, work intensity, achiever, positivity, resourcefulness, command, persuasion, relationship-extension, and exactness. EDUCATION AND CERTIFICATION REQUIREMENTS Associate degree in business or related field or equivalent. PHYSICAL AND WORK SCHEDULE REQUIREMENTS May require work in excess of 40 hours a week in order to complete functions of position. Ability to maintain acceptable attendance according to the company attendance policy and following daily work schedule for appropriate coverage. Ability to work at a computer up to eight hours a day. Sign-on bonus guaranteed and training bonus program in place.
    $28k-45k yearly est. Auto-Apply 60d+ ago
  • Delivery Customer Representative - Pepsi - L

    Linpepco

    Customer care representative job in Lincoln, NE

    Hours: 5AM Monday - Friday The purpose of this role is to deliver products to customer accounts while ensuring excellent service. The Delivery Customer Representative is also responsible for stocking, rotating, and merchandising products to maintain optimal presentation and freshness. Essential Job Functions • Operate a delivery truck to transport products to assigned customer accounts • Prepare, receive, and provide all required documentation for product deliveries and pickups • Reconcile the route daily and submit all necessary DSD reports • Stack and place products according to customer specifications • Retrieve empty pallets and shells from customer backrooms • Stock, rotate, and merchandise products as needed • Build and maintain strong customer relationships • Keep the delivery vehicle clean and in compliance with company standards • Complete all required pre-trip and post-trip inspections • Perform additional duties as assigned Qualifications • High school diploma or equivalent • Valid driver's license; Class A CDL required for designated routes, with eligibility to operate in interstate commerce • Minimum age of 21 • Driving record that meets LinPepCo's Driver Record Policy • Ability to obtain a pallet jack certification • General knowledge of merchandising practices • Basic proficiency with tablets and related technology • Strong oral and written communication skills • Commitment to following all safety procedures • Responsibility for meeting established productivity requirements • Familiarity with DOT regulations Working Environment Work is primarily performed within customer account locations. Individuals must be able to operate a tablet and safely use equipment such as a two‑wheel dolly and an electric pallet jack. Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Company Overview and EEO Statement LinPepCo is a Pepsi-Cola independent distributor and has more than 35 years of soft drink and vending product distribution experience. Our company includes five Pepsi franchises in the Midwest, a full-line vending company, a full-service coffee company and a refrigeration division that specializes in equipment service leasing. In order to provide equal employment and advancement opportunities to all individuals, employment decisions at LinPepCo will be based on merit, qualifications, skills and other relevant criteria. LinPepCo does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by law. Disclaimer This should not be construed to imply that these requirements are the exclusive standards of the job. Incumbents will follow any other instructions, and perform any other related duties, as may be required. Reasonable accommodation will be provided to qualified individuals with disabilities. The employer has the right to revise this at any time. The job description is not to be construed as a contract for employment.
    $32k-50k yearly est. 4d ago
  • Route Jump Driver/Customer Representative

    Spin Linen

    Customer care representative job in Omaha, NE

    Route Jump Driver/Customer Representative - Being a route driver is more than sitting behind the wheel. You are the face that our customers see every time they get a delivery, making you an important influence to our customers. This position offers a lot of independence and incentives to our employees. We offer retirement, company paid life insurance, weekly pay. Our employees have been our greatest asset for the last 91 years we have been in business. Come and join our family owned and operated company today! Position Route Jump Driver/Customer Representative Responsibilities and Duties Responsible for making accurate deliveries to customers Responsible for covering PTO or Sick Days for all Routes Assisting Drivers with run backs and special deliveries Manage customer inventories Build/maintain long term relationships with customers Keep truck clean to our accreditation standards Reporting truck maintenance issues through daily DOT log Help facilitate customer agreement renewals Responsible to make change customer invoices as needed Daily load/unload of truck Standards Completion of daily deliveries Maintain a professional appearance Maintain safe driving practices Consistent high customer service scores Skills and Abilities Able to lift up to 100 lbs Ability to push & pull carts up to 500 lbs Committed to creating raving fans Strong math skills Problem solving skills High sense of urgency Be able to adapt to changes throughout the day Managing the efficiency of route Good knowledge of strong internal compass Benefits & Perks Work an average of 40 hours a week for weekly pay of $800 In addition to excellent pay, we offer: Health & Dental Insurance Retirement Company Paid Life Insurance Paid Vacation Weekly Pay Our Core Values: Integrity Customer Service Teamwork Accountability Innovation Please check out our web site at ***************** to learn more about our 94-year-old company.
    $800 weekly 45d ago
  • Call Center Rep - In Office

    Ke Enterprise

    Customer care representative job in McClelland, IA

    Crafting Brighter Futures for Businesses & Families across the US At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client. As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment. Primary Responsibilities: Engage with clients to understand their financial goals and concerns. Present tailored solutions to safeguard their assets effectively. Maintain a pulse on the industry, ensuring you offer the best and most updated advice. Foster relationships and ensure our clients always have someone they can turn to. Why Work With Us? Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours. Unlimited Earning Potential: Your dedication determines your earnings*. Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently! Grow with Us: Dive into continuous learning and development opportunities. Application Process: Submit Your Application: No stringent qualifications needed. We believe in potential. Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day. Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions. FAQs: When will I hear back after applying? Typically, within 24 hours. Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation. What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization. * This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance. State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.
    $65k yearly 13d ago
  • Call Center Representative

    Village Pointe Toyota

    Customer care representative job in Omaha, NE

    We are seeking an experienced customer call center employee with excellent customer service skills and a winning attitude. This individual will receive inbound phone calls to schedule service appointments, they will also make outbound calls to existing customer to set up routine maintenance. At Village Pointe Toyota, we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee at Village Pointe Toyota is absolutely critical to its success. Our promise is to keep delivering the same award winning service and value that our community has come to expect from our dealership through the years. What We Offer Medical and Dental 401K Plan Paid time off and vacation Growth opportunities Paid Training Flexible Work Schedule Saturday Lunches Discounts on products and services Responsibilities Make outbound phone calls to existing customers in excess of 150 per day Answer inbound service and parts phone inquires Handle customer complaints diplomatically and refer complaining customers to the appropriate individual for resolution Communicate with callers in a professional, friendly and efficient manner, striving to minimize the amount of time customers spend on hold Assist the managers with various clerical duties as needed Be friendly, professional, courteous and efficient when working with all customers and employees Familiarize yourself with department structures & internal procedures for assisting customers efficiently Qualifications Experience with Microsoft Office is a plus Ability to communicate customers' interests needs and requests to management and sales personnel Professional personal appearance Must have previous call center experience Schedule Monday - Saturday 8:00am to 5:30pm with 2 half days (M-F). Schedule will vary and may change without warning
    $26k-34k yearly est. Auto-Apply 60d+ ago
  • Winner's Circle - Customer Service

    Daveandbusters

    Customer care representative job in Omaha, NE

    Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more. POSITION SNAPSHOT: Our Winner's Circle position ensures Guests' initial impressions with Dave & Buster's are positive and welcoming. The Winner's Circle position requires a strong communicator who will guide our Guests through their Midway experience. NITTY GRITTY DETAILS: Delivers an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun. Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action. Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members, and Managers. Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering. Assists the Guest with all requests and answers questions as needed and makes recommendations on items. Provides game assistance by promptly notifying Support Technicians or Management as needed. Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return. Notifies Manager of any Guest that is perceived to be unhappy. Practices proper cost controls by accurately weighing tickets and scanning merchandise. Responsible for stocking, displaying and securing merchandise in all storage areas. Responsible for the reconciliation of tickets and merchandise inventory. Conducts merchandise inventory during and after shift, if applicable. Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager. Reviews the cleanliness and organization of the Winner's Circle. Ensures all plush and shelves are stocked, properly cleaned, and maintained. Properly positions and set up displays to increase Guest traffic and promote sales. Assists other Team Members as needed. Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness. Must be at least 16 years of age. RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE: The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to: Be friendly and able to smile frequently. Work days, nights, and/or weekends as required. Work in noisy, fast paced environment with distracting conditions. Read and write handwritten notes. Lift and carry up to 30 pounds. Move about facility and stand for long periods of time. Walk or stand 100% of shift. Reach, bend, stoop, mop, sweep and wipe frequently. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position. As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination. Dave and Buster's is proud to be an E-Verify Employer where required by law. Salary Compensation is from $12 - $13.5 per hour Salary Range: 12 - 13.5 We are an equal opportunity employer and participate in E-Verify in states where required.
    $12-13.5 hourly Auto-Apply 60d+ ago
  • Call Center, 211 Helpline - Part-Time - Monday-Thursday - 7 Hour Shifts between 8am - 5pm.

    United Way of The Midlands 3.9company rating

    Customer care representative job in Omaha, NE

    Job Title: Community Resource Specialist I Department: 211 Helpline Supervisor: 211 Management FLSA Status: Part-time, Non-Exempt Location: Omaha, NE - ON-SITE Hours: 7-hour shifts between 8:00 am - 5:00 pm, Monday-Thursday. About United Way of the Midlands: Since 1923, United Way of the Midlands (UWM) has served the Omaha-Council Bluffs metro by bringing together the business, government and not-for-profit sectors and raising money to support our community's most impactful health and human service programs. UWM's funded programs and direct services - including JAG Nebraska, 211 and the Weatherization Assistance Program - focus on four key areas to improve health and well-being for all, build financial stability and strength, help young people realize their full potential and address urgent needs today to advance a better tomorrow. At United Way, we are committed to fostering integrity, inclusion, and responsibility across our work where all employees feel valued, respected, and empowered to bring their unique perspectives and experiences to the table. UWM's Mission: United Way of the Midlands UNITES our community's CARING SPIRIT to build a STRONGER tomorrow. Guiding Principles: At United Way of the Midlands, we… Build TRUST in everything we do. Extend GRACE by thinking beyond ourselves. Show GRIT by bringing it everyday. Be OPEN to embracing others' differences. Actively ENGAGE by listening and sharing. Live CURIOUSLY to learn constantly. Community Resource Specialist Summary: The Community Resource Specialist I is responsible for responding to individuals in need of assistance through multiple channels of communication. Responsibilities: Answers phone calls, email, chat and text, demonstrating strong customer focus with all users of the service; ability to work with diverse populations within the context of developing the cultural competency needed, to provide appropriate resources to inquirers. Maintains a nonjudgmental attitude when speaking with clients, displaying sensitivity to all cultural backgrounds. Identifies and reflects the feelings of callers in crisis. Assesses the clients' needs or situation using pertinent questions and the principles of active listening. Advocates for clients when appropriate. Requests statistical and demographic information related to our clients to assist in the determination and tracking of unmet needs in the community. Records clients' information into the call center database and provide referrals to the appropriate resources as needed. Places outbound calls to follow-up with a percentage of our clients to determine if their needs were met. Completes assessments for clients in high-risk situations. Accesses the 2-1-1 database for resources and appropriately refer clients. Identifies requests for resources that are not available in our database and inform the call center database Manager of unmet needs. Maintains an acceptable level of call handling and customer service performance as described by the 2-1-1 training standards. Completes all training for new programs and services related to 2-1-1 and provide feedback as needed. Completes the Inform USA Community Resource Specialist certification exam within six months of eligibility to ensure adherence to industry standards and quality service delivery. Supervisory Responsibilities: This job has no supervisory responsibilities. Required Skills and Abilities: High level of professionalism, confidentiality and capacity to work independently. High level of written and verbal communication skills with attention to detail and organization. Demonstrate proficiency in using call center software, computer hardware and telephone equipment. Ability to work alternative schedules and demonstrate flexibility in times of disaster. Engage in and maintain knowledge of UWM programs and strategies. Proactive in engaging in or seeking out self-learning opportunities. Ability to work effectively as a team member and assist other staff members willingly. English proficiency sufficient and bilingual preferred for communication with supervisors, co-workers, clients and customers. Knowledge of MS Office Outlook, Excel, Access and Word Processing software. Education and Experience: Associate's degree (preferred) from two-year College or University and/or one to two years related experience and/or training in Social Services or Human Services. A high school diploma or GED is required for this position. Physical Requirements: Prolonged periods of sitting at a desk and working on a computer. Must occasionally lift and/or move up to 10 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Benefits: Generous 401(k) Retirement plan Paid vacation and sick time Employer-paid life and disability insurance Professional development assistance Tuition reimbursement United Way of the Midlands is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law .
    $31k-41k yearly est. 45d ago
  • Patient Service Center Representative

    Bryanlgh Medical Center

    Customer care representative job in Lincoln, NE

    Responsible for a broad spectrum of duties beginning with the initial receipt of core data elements and completion of the pre-registration process including personal demographics, insurance coverages and patient contacts. Provides patient education regarding discussion of non-contract/out of network insurance and upfront payment options. PRINCIPAL JOB FUNCTIONS: 1. Commits to the mission, vision, beliefs and consistently demonstrates our core values. 2. Adheres to federal regulations regarding Advance Directives, COBRA, Medicare, Corporate Compliance, Joint Commission, OSHA and HIPAA; reports safety and customer concerns. 3. Maintains productivity and quality standards as defined through the organizational and departmental goals and objectives. 4. Confirms/enters complete and accurate demographic and insurance information in the electronic medical record (EMR) and provides arrival and pre-procedure instructions by telephone during pre-registration process. 5. Receives incoming calls for scheduling of outpatient Medical Center services for designated departments and completion of pre-registration process 6. Performs outbound calls to complete pre-registration process for all pre-scheduled admissions and appointments. 7. Serves as a liaison to hospital departments and physicians' offices for all missing outpatient orders and Appropriate Use Criteria (AUC) for radiology procedures. 8. Reviews and evaluates outpatient orders received from the physician and/or physician staff and enters into EMR. 9. Provides patient estimates and discusses payment options pre-service. 10. Responsible to meet production targets for daily phone calls and other production metrics as assigned. 11. Answers phone queue, returns messages and directs calls as appropriate. 12. Performs complete phone registration and verbal consents as needed. 13. Maintains professional growth and development through seminars, workshops, and professional affiliations to keep abreast of latest trends in field of expertise. 14. Participates in meetings, committees and department projects as assigned. 15. Performs other related projects and duties as assigned. EDUCATION AND EXPERIENCE: High school diploma or equivalency required. Associates degree preferred. One (1) year of relevant work experience (i.e. hospital registration, billing or insurance) preferred. Must be 19 years of age to witness legal consents.
    $27k-32k yearly est. 12d ago
  • Provider Relations Representative

    Teksystems 4.4company rating

    Customer care representative job in Lincoln, NE

    * Provide quality customer service through daily contact with providers ensuring they are educated on all contractual issues. * Strengthen provider loyalty and ensure required persistency of network is achieved. * Daily liaison for panel leasing arrangements including administration, customer complaint resolution, and claim discrepancy situations. * Extensive knowledge and proficiency of the Managed Care imaging system. * Responsible for the credentialing and re-credentialing of our network providers. * Responsible for the reporting of providers to the HealthCare Integrity and Protection Data Bank and related state licensing boards. * Assist in recruitment of providers in targeted areas and keep abreast of the current recruitment plan to provide accurate information to our customers. * Partner with our Provider Network Representatives to help expand our growing network. * Develop and maintain relationships with contacts from assigned files, and make the appropriate updates or changes to our system as needed. * Assist in the fee negotiation process between active or potential network providers and our Actuarial department, providing the appropriate information for fee review. * Provide effective complaint resolution for our insured members and network providers. This may involve educating dental offices regarding their agreement, and acting as a mediator between dental office and insured persons. * Meet all functional measurements when processing work from the Managed Care Imaging queues. * Partner with the Compliance and Law departments to ensure that we are following state laws involving PPO contracts and Credentialing requiremen *Job Type & Location*This is a Contract to Hire position based out of Lincoln, NE. *Pay and Benefits*The pay range for this position is $20.00 - $20.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) *Workplace Type*This is a hybrid position in Lincoln,NE. *Application Deadline*This position is anticipated to close on Jan 23, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
    $20-20 hourly 2d ago
  • Call Center Representative

    Village Pointe Toyota

    Customer care representative job in Omaha, NE

    We are seeking an experienced customer call center employee with excellent customer service skills and a winning attitude. This individual will receive inbound phone calls to schedule service appointments, they will also make outbound calls to existing customer to set up routine maintenance. At Village Pointe Toyota, we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee at Village Pointe Toyota is absolutely critical to its success. Our promise is to keep delivering the same award winning service and value that our community has come to expect from our dealership through the years. What We Offer Medical and Dental 401K Plan Paid time off and vacation Growth opportunities Paid Training Flexible Work Schedule Saturday Lunches Discounts on products and services Responsibilities Make outbound phone calls to existing customers in excess of 150 per day Answer inbound service and parts phone inquires Handle customer complaints diplomatically and refer complaining customers to the appropriate individual for resolution Communicate with callers in a professional, friendly and efficient manner, striving to minimize the amount of time customers spend on hold Assist the managers with various clerical duties as needed Be friendly, professional, courteous and efficient when working with all customers and employees Familiarize yourself with department structures & internal procedures for assisting customers efficiently Qualifications Experience with Microsoft Office is a plus Ability to communicate customers' interests needs and requests to management and sales personnel Professional personal appearance Must have previous call center experience Schedule Monday - Saturday 9:00am to 6:00pm (M-F). Schedule will vary and may change without warning
    $26k-34k yearly est. Auto-Apply 60d+ ago

Learn more about customer care representative jobs

How much does a customer care representative earn in Bellevue, NE?

The average customer care representative in Bellevue, NE earns between $26,000 and $40,000 annually. This compares to the national average customer care representative range of $26,000 to $40,000.

Average customer care representative salary in Bellevue, NE

$32,000
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