Customer Support Representative
Customer care representative job in Bellingham, WA
BRIVITY | Powered by PLACE
PLACE is an end-to-end technology and business services platform designed to simplify the real estate lifecycle for both consumers and their real estate agents. Top producing real estate teams partner with PLACE because we take care of bookkeeping, human resources, in-house legal, design and marketing, talent acquisition, business training and coaching. Consumers choose real estate teams Powered by PLACE because our partners are positioned to deliver a better experience to their valued clients.
About Brivity:
Brivity Platform is the all-in-one real estate solution that automates 50-75% of daily tasks and offers real estate professionals the leverage they need to generate more business, stay top of mind, close more deals, and deliver unparalleled service to their valued clients-all in one system[place]. Brivity is the technology suite of choice for 3,000+ of the nation's top producing real estate agents and teams, including those Powered by PLACE.
Customer Support Representative
Our Customer Support Representatives are the front line of our customer experience, providing product expertise, solutions, and service with empathy and precision. They take full ownership of customer inquiries, ensuring timely documentation and resolution, while collaborating closely with the Escalation and Product teams to improve systems and enhance the overall customer journey.
This role is ideal for someone who thrives in a fast-paced, customer-first environment, enjoys problem-solving, and is eager to grow their technical and communication skills.
Reports to: Support Team Lead
Responsibilities
Resolve product or service issues by clarifying customer concerns, identifying root causes, determining the best solutions, and following up to ensure satisfaction.
Deliver accurate, timely, and complete information through calls, chats, and support tickets using the appropriate tools and resources.
Manage high volumes of customer interactions while maintaining professionalism and efficiency.
Identify recurring issues and communicate trends or feedback to leadership to inform product enhancements.
Recommend process or product improvements that elevate the customer experience.
Meet or exceed personal and team service-level targets.
Handle complaints with empathy and composure, always representing the brand with professionalism.
Follow established communication standards, procedures, and guidelines.
Go above and beyond to engage and delight customers.
Stay informed about company updates, events, and promotions to provide accurate information to customers.
Your Skills
Strong verbal and written communication skills.
Proven ability to learn and maintain thorough product knowledge.
Demonstrated success in managing multiple priorities with attention to detail and accuracy.
Strong pattern recognition and analytical thinking skills.
Excellent organizational and multitasking abilities.
Ability to respond to customer inquiries in a professional, timely, and empathetic manner.
Willingness to learn and leverage AI tools to enhance productivity, efficiency, and customer experience.
Positive, team-oriented attitude with a desire to continuously learn and improve.
We are an equal opportunity employer and value diversity. All employment is decided on the basis of qualifications, merit and business need. We are committed to creating an inclusive environment for all employees.
Employees and their qualified dependents are offered the following benefits:
Medical
Health Savings Account
Dental
Vision
Additionally they are eligible to enroll in the following voluntary benefits:
Short Term Disability
Accidental and Illness Insurance
Life Insurance
Employees are also enrolled in Long Term Disability Insurance and eligible to enroll in the company's 401k program. Employees are offered the following:
Vacation Time as Needed
10 Sick Days
9 Paid Holidays and 2 Paid Floating Holidays
3 days of Bereavement Leave
Time off for Voting and Jury Duty
Employee Assistance Program
Employees are eligible to participate in the company's yearly Stock Purchase Program. Salary: $22-25 per hour We are an equal opportunity employer and value diversity. All employment is decided on the basis of qualifications, merit and business need. We are committed to creating an inclusive environment for all employees.
Auto-ApplyCall Center Agent
Customer care representative job in Bellingham, WA
Compensation:
Hourly, non-exempt
The standard wage range for this role is $22.12 to $26.01 per hour
It may be possible to earn more over time up to $29.86 per hour
Work Schedule:
Full time, 40 hours, days
M-F w/ a Saturday rotation which includes a 10% shift differential
Who We Are
Unity Care NW is a private, non-profit, federally qualified health center (FQHC) that has been proudly and successfully serving the greater Whatcom County area since 1982. With clinics located in Bellingham & Ferndale, we offer comprehensive primary medical, behavioral health and dental care, as well as pharmacy services to a diverse and often underserved patient population of all ages. Employing over 300 caring and compassionate employees, our mission is to increase the years of healthy life in the people & communities we serve.
What We Value
Respect
Integrity
Accountability
Collaboration
Innovation
We strive to demonstrate our Values in Action in all that we do. We value each individual on our team and aim to onboard a workforce of the very best talent, whose ambitions and values align with ours.
Job Summary
As a Call Center Agent you would be responsible for providing a welcoming and positive telephone experience to incoming callers and supporting the Call Center in meeting service level and quality performance objectives.
What We Offer
A friendly & collaborative team environment
A competitive compensation package
Benefits Include:
Medical, dental & vision insurance
401(K) retirement plan with employer match
6 paid holidays
Paid Time Off (108 hours first year, increasing thereafter)
Paid Sick Leave
Other paid leaves including: Bereavement, Jury Duty and Bone Marrow & Organ Transplant
Life/AD&D insurance
Variety of optional insurances including Supplementary Life/AD&D, Short Term and Long Term Disability, Critical Illness, Accident, Travel & Identity Theft Protection
Flexible spending account
Self-funded Health Savings Account on Base Medical Insurance Plan
Employee Assistance Program
Alternative Transportation Incentives
Health Living reimbursements
Medical Hardship payroll loans, Employee Referral Bonuses & Will preparation services
Requirements
Professional and Technical Knowledge:
Possesses a basic level of written and verbal communications skills, computational and computer skills and mathematical knowledge at a level typically acquired through completion of a general studies high school program.
Possesses specific knowledge of customer service, call center and patient scheduling processes and practices, typically learned on the job, or which may include a series of training sessions that would comprise a few weeks if done consecutively.
Technical Skills:
Keyboarding speed of 40 wpm and data entry skills.
Demonstrates necessary proficiency with all electronic clinical systems, including Electronic Medical Records (EMR) and scheduling systems.
Familiar with Microsoft Outlook & Word.
Communications Skills:
Possesses ability to effectively communicate information that is complex and/or technical to co-workers and others.
Able to exercise tact and diplomacy in the resolution of mild conflicts or disagreements that occur on the job that would be considered at a level of basic “customer service”.
Prepares effectively written communication (e.g., correspondence, memos, letters, emails) conveying information.
Effectively communicates information during informal and formal verbal interactions.
Fluency in Spanish highly desirable.
Candidates who meet the requirements or who have applicable experience or similar qualifications are encouraged to apply!
To Apply Visit our Careers Page at ******************* . For news on our organization & future job postings, please follow us on LinkedIn at ***********************
Unity Care NW has an Employee Health Program for the safety of our patients and staff. The program requires all new employees to have up to date vaccines for Covid-19 and influenza. More information about this program is provided throughout the recruitment process.
Student Retention Specialist (Health Sciences)
Customer care representative job in Mount Vernon, WA
The Opportunity: The Health Sciences Student Retention Specialist provides high-impact, student-centered academic and career support for students enrolled in health sciences programs. The Specialist collaborates with faculty, advisors, and support services to promote student success, retention, and completion, while fostering an inclusive and equitable learning environment.
This is a full-time, benefits-eligible position working 40 hours per week, 12 months a year. This position is expected to work100% on-site at the Mount Vernon Campus in Washington.
About SVC: Established in 1926, Skagit Valley College is a comprehensive community college within the Washington State Board for Community and Technical Colleges (SBCTC) providing associates and bachelor's degrees, as well as certificates, in high-quality academic transfer pathways, workforce training, basic education for adults, and lifelong learning opportunities. Our equity goals align with SBCTC's Vision statement; "Leading with racial equity, our colleges maximize student potential and transform lives within a culture of belonging that advances racial, social, and economic justice in service to our diverse communities."
SVC's commitment to equity and social justice drives our collective work to increase access to higher education, inspire student learning and achievement, and strengthen our diverse community. We embrace equity through our core themes of access, achievement, and community by pursuing the continuous examination and revision of norms, policies, and practices to foster the success of all.
SVC aspires to reflect the diverse racial, ethnic, and linguistic demographics in the district, particularly a growing Latinx population. As an emerging Hispanic Serving Institution (HSI) SVC seeks equity minded leadership, faculty, and staff that are committed to inclusive practices and to diverse environments where students from all backgrounds can thrive via multidisciplinary collaboration and the implementation of an array of services. Candidates representing all aspects of diversity are encouraged to apply.
Mission: Skagit Valley College cultivates student learning and achievement; contributes to the educational, personal, and economic success of students; and promotes equitable and thriving communities.
Vision: The primary focus of Skagit Valley College is student-centered teaching and learning. We are committed to:
* Equitable student outcomes in access, achievement, and community;
* Our Guiding Principles;
* Decisions based on strategy and evidence;
* The development of our employees;
* A diverse and inclusive college community where everyone belongs.
The Location: Skagit Valley College is on the traditional and unceded territories of the Coast Salish People's, especially on Swinomish Indian Tribal Community, Upper Skagit Indian Tribe, Samish Indian Nation, Nooksack Indian Tribe and Sauk-Suiattle Indian Tribe. Located in a geographically diverse region between the dynamic metropolitan hubs of Seattle and Vancouver, BC, SVC is never far from world-class outdoor recreation, urban arts scenes, and local cultural events. SVC serves our local communities with a campus in Mount Vernon, Oak Harbor on Whidbey Island, and centers in Friday Harbor, a Marine Technology Center in Anacortes, and a Brewing Academy in Burlington.
Guiding Principles: Respect, Integrity, Open and Honest Communication, Collaboration, and Compassion.
Did You Know: Skagit Valley College is an innovative community college committed to offering inclusive access to educational opportunities, supporting student achievement, and engaging our community. SVC is nationally known for learning communities and support for high impact teaching practices that improve the lives of our students. We are committed to creating student learning experiences that foster equity and diversity to strengthen our local and global communities. We practice a high degree of collaboration among faculty, staff, and administrators to lead initiatives that advance student success and strengthen our increasingly diverse district. We value student and colleague engagement in creating an equitable, diverse, innovative, learning-centered environment.
Skagit Valley College offers:
* An unrelenting focus on our mission to improve the lives of our students and to strengthen our diverse community.
* Support for innovative teaching, learning, and scholarship.
* Exciting opportunities for personal and career growth.
* Diverse cultural and environmental benefits of rural, suburban and urban lifestyles.
* Friendly, supportive, and diverse work environments.
* Excellent benefits including competitive leave packages and an array of health, dental, vision, and retirement plans to meet your current and future needs.
Student Liaison
* Provide individualized academic support and educational planning for students in health sciences programs through appropriate referrals and collaboration;
* Support students in navigating registration, financial aid processes, academic policies, and institutional resources;
* Assist students in preparing for clinical placement requirements (e.g., immunization records, background checks);
* Provide monthly, quarterly, and annual reports to the Dean of Health Sciences on students contacted, success in retention, and initiatives in progress or completed.
Performance Monitoring
* Track student progress using case management systems and intervene with proactive outreach when academic risk is identified;
* Maintain accurate records and produce reports related to student engagement, success, and outcomes;
* Participate in retention and persistence efforts aligned with institutional goals and accreditation requirements.
Community Engagement
* Serve as a liaison between students, faculty, and campus resources, including disability services, counseling, and career services;
* Coordinate and implement student success initiatives such as workshops, orientations, tutoring/educational referrals, and career exploration.
* Promote an environment of diversity, equity, inclusion, and belonging for all students;
* Communicate with department staff and faculty to understand student needs, identify opportunities for improvement or change, and collaborate in a team for student success.
Collaboration and Coordination
* Work with department faculty and support staff as appropriate to understand cohort needs, progression, and individual learning contracts for students';
* Attend department meetings for all health sciences programs, typically 3 per quarter, and additional meetings as needs arise.
Minimum Qualifications:
* Bachelor's degree in Counseling, Education, Health Sciences, or a related field, or a combination of equivalent education and experience;
* Two (2) years of experience working in student support, academic advising, or related roles in higher education;
* Strong interpersonal and communication skills, both written and verbal;
* Demonstrated ability to work collaboratively in a team environment;
* Knowledge of issues affecting community college students, especially those in health-related programs;
* Proficiency with student information systems and technology tools (e.g., TargetX, Starfish, CRM platforms, MS Office, Canvas, CTCLink).
Preferred Qualifications:
* Master's degree in Higher Education, Counseling, Student Affairs, Public Health, or related discipline;
* Experience working in a health sciences education setting (e.g., nursing, allied health);
* Familiarity with accreditation standards related to health professions education;
* Bilingual or multilingual proficiency is a plus.
Knowledge, Skills, and Abilities:
* Ability to communicate with a wide variety of students, faculty, and college staff;
* Ability to work autonomously given goals and mission of the department as directed by supervisor.
Salary and Benefits:
* Annual salary rate for this twelve-month, 100% of full-time position is $60,000 - $65,000, annually, depending on experience;
* Contracts are written annually for the period of July 1 to June 30. This position will be filled as soon practical after a candidate is identified and the salary will be pro-rated for the remaining contract period.
* This position is exempt from civil service. This position is eligible for overtime.
* Salary, retirement, medical and insurance benefits are provided in accordance with state regulations and may be subject to change in accordance with legislative mandates. Additional information on benefits can be found at ********************************************************
Application Deadline: Priority screening will begin after November 7, 2025. Applications received on or before this date will receive first consideration. Applications received after the screening date may be considered until the position is filled.
Please be aware that the College hiring authorities reserve the right to hire one or more candidates and may exercise the option to make a hiring decision prior to the conclusion of the recruitment process. Only candidates selected to interview will be contacted.
Priority Screening Date: November 7, 2025
Interviews with Committee: Week of December 1st
Finalist Interviews: TBD
Anticipated Start Date: December 16, 2025 or January 2, 2026
Application Procedure:
To be considered for this position, applicants must:
* Meet the minimum qualifications and;
* Submit a complete application to the online recruitment system at ****************** includes the following:
* The online application, which includes answers to all supplemental questions and contact information for at least three (3) professional references;
* A current resume; (Attachment: Resume);
* A letter of interest addressing the minimum, desired qualifications, and your education and experience as it supports the responsibilities of this position; (Attachment: Cover Letter).
In order to be considered for the position, you must complete the online application in full and attach the required supplemental documents. Failure to provide this information may eliminate you from consideration for this position.
Conditions of Employment:
* Prior to employment, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position.
Additionally, pursuant to RCW 28B.112.080, applicants must declare whether they are the subject of any substantiated findings of sexual misconduct in any current or former employment or are currently being investigated for, or have left a position during an investigation into, a violation of any sexual misconduct policy at the applicant's current or past employer. By law, post-secondary education institutions cannot hire an applicant who refuses to declare the existence or non-existence of an investigation or findings subject to this statute.
* In the interest of providing a healthy, safe and secure educational and work environment, and in order to meet the requirements of federal legislation, it is the policy of Skagit Valley College to maintain an alcohol and drug-free workplace for our employees and students.
* If hired you will be required to provide proof of identity and documentation of U.S. Citizenship or appropriate authorization to work in this position as required by the Immigration Reform Control Act of 1986.
* Completion of academic degree(s) will be verified through receipt of official transcripts at the time of hire.
Application Assistance: If you have questions about the position or require special accommodation, you may contact Human Resources at **************, Monday through Thursday, 8:00 am to 5:00 pm Pacific Time. SVC complies with the Americans with Disabilities Act. Applicants with disabilities who require assistance with the recruitment process may leave a TDD/TTY message at ************** by the application closing date. Information on SVC's Reasonable Accommodation policy can be found at OPPM 3040.
For questions regarding the online application system, you may call NEOGOV Applicant Tech Support at ************** from 8:00 am to 5:00 pm Pacific Time. For best results, apply using one of the following browsers supported by NEOGOV: Google Chrome, Mozilla Firefox, Safari, Microsoft Edge, and later versions of Internet Explorer.
SVC Annual Security Report: The U.S. Department of Education and the federal Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act require all colleges to provide information to current and prospective students and employees about campus safety policies, procedures, and statistics on certain crimes, including hate crimes, domestic violence, dating violence, stalking, and sexual assault. We are required to report our campus security information and statistics in an Annual Security Report, which is updated annually each October. All prospective employees may obtain a copy of the Annual Security Report from the Human Resources Office by calling ************** or by accessing the Report at:*****************************************************
Skagit Valley College is an equal-opportunity employer and is committed to providing equitable opportunities for all groups in terms and conditions of employment and personnel practices.
Skagit Valley College provides a drug-free environment and does not discriminate on the basis of race, color, creed, religion, national origin, sex, sexual orientation, and/or gender identity, pregnancy, genetic information, age, marital status, disability, honorably discharged veteran or military status in its programs and employment. For inquiries regarding non-discrimination policies, contact Carolyn Tucker, Vice President of Human Resources/EEO, ************ or *************************. For inquiries regarding sexual misconduct compliance, contact Title IX Coordinator, Sandy Jordan, ************ or ***********************. Mailing address: 2405 E. College Way, Mount Vernon, WA 98273. All faculty and staff hired at Skagit Valley College are encouraged to embrace, continually support, and enhance diversity and equity on our campus and in our community. Annual Notice of Non-Discrimination.
Customer Account Specialist - Estimator
Customer care representative job in Marysville, WA
EJ has an immediate opening for a Customer Account Specialist - focus area as an Estimator. This is an on-site role in Marysville, Washington. The salary range for this position is $66,560.00 to $72,800.00 Annually.
Generous Benefit Package that includes:
Paid Vacation and Holidays, Paid Maternity & Paternity Leave, 401K (with match), Medical, Dental, Vision, Flexible Spending Account, HSA with Employer Match, Disability Insurance, Employee Assistance Program, Employee Wellness Program, Life Insurance, Tuition Reimbursement and Bonus Program
About EJ: We are the leader in the design, manufacture, and distribution of access solutions for water, sewer, drainage, telecommunications, and utility networks. EJ is a family-owned company with global operations. The corporate headquarters is in East Jordan, Michigan, where the company was founded in 1883.
We are seeking high performing individuals who embrace our values, understand the importance of relationships, and strive for excellence. Our values, which have been passed down for generations, are the essence of our company's identity and our guide for making decisions. Core values at EJ include safety and security, honesty and integrity, environmental responsibility, respect for others, quality and excellence, and social responsibility.
Location: Marysville, WA
SUMMARY
Sales Estimator position services new and existing clients with an opportunity to grow and take on additional responsibilities in an exciting work environment. This job requires excellent communication and organizational skills, as well as proficiency with technology.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
Promotes the culture, the mission and vision, and the core values of the company. This includes adherence to and promotion of the company safety beliefs, employee engagement, competencies, code of conduct, and other policies and procedures.
Prepares work to be estimated by gathering proposals, blueprints, specifications, and related documents.
Identifies material by studying proposals, blueprints, specifications, and related documents.
Presents prepared estimate by assembling and displaying numerical and descriptive information.
Maintains cost data base by entering and backing up data.
Maintains technical knowledge by attending educational workshops, reviewing technical publications.
Ability to develop and maintain strong relationships, internal as well as customer relationships.
Processes incoming orders and provides internal and customer status updates as needed.
Keeps all managers informed about orders, customer concerns, and competition, as well as develop general product knowledge.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
Bachelor's degree (B.A.) from four-year college or university preferred; and two years related experience required.
OTHER QUALIFICATIONS
Experience with Salesforce and ERP systems preferred
Strong computer, communication, interpersonal and organizational skills are required
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk and hear. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision and color vision.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EJ is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Customer Support Specialist (On-site Banking Call Center)
Customer care representative job in Burlington, WA
Heritage Bank has an exciting opportunity to join our organization!
Are you a friendly and helpful customer service professional? Can you expertly handle high-volume inbound calls while documenting call notes? Do you thrive on finding solutions for your customers? If so, apply today to learn more about this great opportunity!
Heritage Bank is seeking a Customer Support Specialist (Banking Call Center) at our Burlington Administrative Center. Individuals in this role help customers by providing a warm welcome and greeting to everyone who calls in for assistance, and will process a variety of financial requests, while learning and maintaining a thorough knowledge of the Bank's products and services, to inform customers of other bank services that will meet their current and future needs.
This position is Full Time; typical schedule is Monday - Friday 8:00 a.m. to 5:00 p.m. and rotating Saturdays 9:00 a.m. to 1:00 p.m. Flexibility is required to ensure adequate staffing for training or employee absences.
This position is fully onsite in Burlington, Washington.
Base Salary Range:
Level I - $20.00 - $21.62- $24.84 per hour
Level II - $22.00 - $22.70- $26.87 per hour
Senior - $23.00 - $23.84- $28.61 per hour
Depending on qualifications and experience Customer Service Center Representative (Customer Support Specialist) I, II or Senior may be considered.
The Role at a Glance:
Provide exceptional service to internal and external customers in accordance with the Heritage Bank Service Standards.
Build and maintain strong relationships with all internal and external customers.
Perform and/or assist with a full range of customer service oriented telephone activities; responds to customer inquiries and determines appropriate response or direction for the caller and customer escalations, as needed.
Resolve online service customer requests through research and navigation within the organization, or escalation to an appropriate resource.
Investigate and resolve problems for employees and customers via telephone or in person and escalate to management as appropriate.
Ability to consistently apply superior decision making techniques pertaining to inquiries and requests as they apply to existing policies and procedures, keeping within assigned approval limits.
Work effectively with other branches and departments as necessary for customer inquiry/problem resolution.
Follow up on customer inquiries not immediately resolved. Accurately and efficiently transfers customer calls to appropriate specialist(s), or for escalated issues, as needed, and/or for additional research or resolution.
Assesses customer and prospective customer needs, by telephone to meet their needs in a consistent and effective manner to build customer relationships.
Actively participates in marketing and sales promotions, and recommend and refer bank products based on customer needs. Participates in training programs to enhance knowledge and referral abilities.
Gains working knowledge of, and ensures bank activities, and job responsibilities are performed in compliance with, all state and federal banking laws and regulations.
Understands and complies with all policies, procedures, standards and guidance relevant to assigned job responsibilities.
Protects and maintains confidentiality with all customer financial data when handling customer requests and transactions.
Account maintenance for customer deposit accounts, including adjustments, researching, and file maintenance.
Contributes to the success of the Customer Service Center Department with willingness to share in all department responsibilities.
Core Skills and Qualifications:
High School Diploma or equivalent - required. Job-specific and/or ongoing participation in Bank sponsored education may be required.
Level I - Minimum 6 months to a year of recent experience in retail banking and/or bank operations, with emphasis on providing exceptional customer service, within a financial services and/or service center industry - required.
Level II - 2+ years recent experience in retail banking, bank operations and/or a service / call center environment, with working knowledge and experience in multiple functions including online/electronic banking, account maintenance, billing questions and research, regulatory compliance, operations, and phone applications and systems - required.
Senior - 3+ years recent call center experience with emphasis on providing exceptional customer service, advanced technical skills and thorough working knowledge and proficiency in all major functions within a service center environment, in a financial services industry - required.
Provides an exceptional level of quality service for internal and external customers, and responds to customers' needs, questions and concerns in an accurate, effective, and timely manner to solicit feedback to improve service.
Ability to maintain and manage personal composure when confronted with a difficult situation and/or customer, with the ability to provide clients with information, data, advice and solutions, as well as gain their trust and respect with all levels of staff and management.
Excellent listening, verbal, written and telephone etiquette business communication skills, with the ability to communicate outstanding/follow up or technical issues over the phone, in person and via email; with the ability to read, write, speak and understand English well.
Demonstrated sales and business development skills with the ability to identify customer needs and cross-sell the Bank's products and services with confidence - preferred.
Detail oriented with strong organizational, problem-solving, data review, processing, time management skills, and a strong focus on accuracy; with the ability to manage multiple assignments, and reporting requests ensuring that priorities are set and commitments and deadlines are met.
Ability to work independently while understanding the necessity for communicating and coordinating work efforts with other employees and departments.
Ability to work effectively as a team contributor on all assignments.
Ability to gain working knowledge and understanding of principles, procedures, requirements, regulations, and policies related to assigned area, as well as the Bank's policies, procedures, products, and services.
Demonstrated ability to quickly focus on key issues and make decisions under pressure of time constraints.
Flexible with and accepting of change in a fast paced environment.
Unquestionable integrity in handling sensitive and confidential information required.
General use and understanding of MS Office products (Word, Excel, Outlook); knowledge of telephony hardware/software and contact center specific applications - preferred, with the ability to learn and adapt to new technologies quickly. Understanding and working knowledge of the Bank's core processing/operating system and experience using Cisco telecommunication systems - preferred.
Working Environment/Conditions:
Climate controlled office environment.
Work involves being able to concentrate on the matter at hand, under sometimes distracting work conditions and frequent employee and customer contacts and interruptions during the day.
Work requires regular attendance, punctuality and adherence to agreed-upon schedule(s) with willingness to work a flexible and/or rotating schedule, Saturday's and/or extended hours, as needed.
Physical Demands/Effort:
Work may involve the constant use of computer screens, reading of reports, and sitting throughout the day while communicating with customers by phone.
Ability to operate a computer keyboard, multi-line telephone, photocopier, scanner and facsimile which often requires dexterity of hands and fingers with repetitive wrist and hand motion.
Typically sitting at a desk or table; intermittently standing, stooping, bending at the waist, kneeling or crouching to file materials.
Occasional lifting 15 - 20 lbs. (e.g., files, boxes, equipment)
At Heritage Bank, we work hard, but we also know how important it is to take time off to stay healthy, relax, and spend time doing what makes your heart happy!
As part of our team you'll enjoy a total rewards package, which includes base salary based on the role, experience, and skill set, along with an exceptional benefits package (medical, dental, vision, life insurance, 401(k), community volunteer time), and generous time off policy. Full-time team members receive a minimum of 10 paid vacation days annually* and eight hours of paid sick leave per month*, while also enjoying 11 paid holidays each calendar year, and an annual float day. *pro-rated from start date, and/or hours worked. To view Benefits Summary : Apply > Current Openings > position > attachment.
The above statements are intended to describe the general nature and level of work being performed and are not an exclusive list of all qualifications for this position.
Heritage Bank is an Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, disability, or any other basis protected by applicable law.
Job applicants have certain legal rights. Please click here for information regarding these rights.
If you need assistance completing the online application, please email: *******************************
Salary Range Disclaimer
The base salary range represents Heritage Bank's current salary range for the position. Actual salaries will vary depending on factors including, but not limited to, qualifications, experience, and job performance. The range listed is just one component of Heritage Bank's total compensation package for full time and part time employees. Depending on position, other total compensation rewards may include, monthly, quarterly or annual incentive, and/or bonuses.
Keywords: #BankingCallCenter, #CustomerServiceRepresentative, #CustomerSupport, #BankingCustomerService #telephonebanker##JobCategory:Customer Service Center####Street:435 E. George Hopper RD## ##City:Burlington## ##State:WA####ZipCode:98233## ##Internal:false##
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Auto-ApplyCustomer Service English Spanish Billingual Part-time MV
Customer care representative job in Mount Vernon, WA
Job Title: Temporary Bilingual Customer Service Representative (Spanish/English) Schedule: Part-Time, 2 days per week (to start)
We are seeking a Temporary Bilingual Customer Service Representative to support our team on a part-time basis. This assignment will involve assisting customers in both English and Spanish, providing clear communication and excellent service.
Responsibilities:
Handle customer inquiries by phone, email, or in person in English and Spanish
Assist with product/service questions and resolve issues promptly
Record customer interactions and maintain accurate information
Provide professional, courteous support to ensure customer satisfaction
Qualifications:
Fluent in Spanish and English (spoken and written)
Strong communication and customer service skills
Prior customer service experience preferred
Available to work 2 days per week (to start) for the duration of the temporary assignment
Location: Mt. Vernon
Pay range: $18- 22 per hour
Customer Experience Representative
Customer care representative job in Ferndale, WA
At Barron Heating AC Electrical & Plumbing we are committed to
Improving Lives™
. As a Customer Experience Representative, you will help us live out our Vision & Mission and meet our growth-oriented goals as the premier heating, cooling, electrical, and plumbing service provider in Northwest Washington.
At Barron, our Customer Experience Representative will:
Serve as the first point of contact for customers, answering inbound calls promptly and responding to voicemails, chats, and other messages in a timely manner
Schedule and book HVAC, electrical, and plumbing service calls effectively and efficiently, ensuring the best experience for both customers and technicians
Build relationship-focused conversations around customers' whole-home needs, promoting life-long customer relationships
Use critical thinking to develop creative solutions for both customers and technicians
Support team members while consistently delivering world-class customer service
Demonstrate strong phone etiquette, interpersonal communication, and active listening skills
Maintain a calm, professional, and courteous demeanor in all customer interactions
Manage time effectively and consistently meet deadlines
Keep a neat, clean and organized work area
Attend all Company-wide and departmental meetings
Collaborate and build strong working relationships across all departments
Exhibit a “Team Barron” attitude
Share Barron's Vision & Mission of
Improving Lives™
An outstanding Customer Experience Representative will have the following natural strengths & talents:
Exceptional customer service skills with a proactive, solutions-oriented approach
Excellent interpersonal and communication skills, especially over the phone
Ability to thrive in a fast-paced environment
Strong organizational skills with keen attention to detail
Team player who collaborates effectively with all team members and contributes to a positive team culture
Compensation:
Full-Time
$20.00-$25.00 per hour; DOE
Experience & Qualifications:
A minimum of 1-2 years of customer service experience or in a similar customer-facing role (required)
Pre-employment Drug Screening
High School Diploma or GED
Must be at least 18 years of age
Legally eligible to work in the United States
Barron Provides:
100% employer paid medical, dental & vision plans for employee
Eligible dependents may be covered through pre-tax payroll deduction
Paid holidays and vacation
401k matching program
Employee discounts on services
Company sponsored events and team building
Barron Apparel/Uniforms
A culture of collaboration, sharing of knowledge and respect for one another
When applying please upload:
Resume
Cover Letter and include:
Which of our 5 Core Values resonates with you most, and why
Why you believe you are the best candidate to join the Barron Team
During the Hiring Process, our Team will:
(Please anticipate the process to take approximately 3-4 weeks)
Review application materials and select qualified candidates
Schedule an in-person interview with the Hiring Manager and a member of our People Operations & Culture team for candidates moving forward
Contact 2-3 professional references provided by the candidate following a successful in-person interview
Extend an offer of employment to the selected future Barron Team member
Part Time Customer Service and Sales Associate
Customer care representative job in Bellingham, WA
The **Part Time Customer Service & Sales Associate** is an essential member of the Hertz Local Edition team and is the brand ambassador, providing the fastest, easiest, and most valued experience to our customers. This sales commissioned team member provides world class customer service and professionally and effectively sells Hertz products and services to meet the customer's travel and insurance replacements needs.
**Wages:** $18.00/hr.
R **esponsibility of a Sales and Service Associate includes:**
+ Effectively communicate and offer ancillary products and services to enhance customer's travel experience.
+ Strong emphasis on selling and revenue maximization on core products such as, but not limited to, options to waive customer's responsibility of damage, fuel options and vehicle upsells.
+ Achieve personal sales goals while supporting the goals of the team.
+ Work in a fast-paced sales environment, providing helpful, quality service and sales, while enhancing the customer's rental experience.
+ Convert phone shops to reservations and rentals
+ Creating a positive customer service experience by listening to and identifying customer needs
+ Engaging customers in a courteous professional manner and ensuring overall customer satisfaction and service
+ Maximize revenue opportunities with customers by actively soliciting business after every rate quote, addressing/overcoming customer objections to placing a reservation, utilizing various sales techniques as appropriate to obtain every possible booking.
+ Assist customers with various post rental inquiries that involve the rental and billing process.
+ Viewing every customer contact as a sales opportunity and soliciting reservations on customer service calls.
**Skills/Experience:**
+ Demonstrate good communication skills both written and oral. Communicate in English clearly and proficiently. Candidates fluent in other languages are encouraged to apply.
+ Have the competitive drive and confidence to succeed in a commission-based environment.
+ Work in a fast-paced environment with a variety of tasks. Excellent organizational and time management skills.
+ Demonstrate sales, professionalism and interpersonal skills.
+ Show a high level of ownership, accountability and initiative.
+ Show proven experience of working well within a team.
+ Work flexible shifts including weekends and holidays; and work overtime as required.
+ Work outdoors during all weather conditions.
+ Stand for long periods of time.
**Qualified applicants will have the following:**
A valid driver's license with record in good standing
Ability to drive and operate vehicles
Fluency in English
1-2 years of customer service and sales experience.
**Physical Requirements:**
Applicant must possess all auditory, speaking and communicating capabilities necessary to complete the responsibilities detailed above. The essential functions of this position include, but are not limited to, the following: sitting, standing, walking, bending and twisting, climbing, driving, pushing and pulling, speaking, hearing, writing, lifting, typing, filing, seeing, reading and the ability to use a computer, telephone, calculator, copy machine and fax machine.
The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.
**US EEO STATEMENT**
At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company.
Individuals are encouraged to apply for positions because of the characteristics that make them unique.
EOE, including disability/veteran
Insurance Customer Service Specialist
Customer care representative job in Bellingham, WA
Job Description
Needed: Organized individual with great self management skills for a Customer Service Specialist in our busy Bellingham Allstate agency. We are looking for a compassionate individual who loves helping people and building relationships. Service current clients with updates and changes, cross sell needed policies and educating on coverage! Need someone with great follow up and attention to detail. Great Attitude is a must! Fun , friendly atmosphere and beautiful office.
Personal Lines License and Insurance experience required and Salary is DOE
Benefits
Annual Base Salary + Commission + Bonus Opportunities
Health Insurance
Mon-Fri Schedule
Hands on Training
Life Insurance
Career Growth Opportunities
Paid Time Off (PTO)
Responsibilities
- Knowledge of ALL Allstate products
- Call current clients and cross sell needed policies
- Complete service work
- Uses creativity and problem solving
- Asks for referrals
- Networks and check in regularly with mortgage brokers, real estate agents, insurance brokers, title companies
- Follow up Follow up Follow up Follow up :)
Requirements
WA State Personal Lines License REQUIRED - we can help you obtain
Must pass background check as required by Allstate
Customer Service Associate
Customer care representative job in Bellingham, WA
at Savers / Value Village
Job Title: Customer Service Associate
Pay Rate: Our starting pay ranges from $18.70 to $19.70 depending on job duty/position. $18.70 = Sales Clerk, Designated Sales Clerk, Custodian, Tagger/Roller Hard, Tagger/Roller Soft$18.98 = Clothing Sorter/Hanger, Hardware Sorter$19.26 = Bed & Bath, Books, CDC Ambassador, Furniture, Jewelry, Recycler, Shoes$19.70 = Clothing Grader, Hardware Pricer, Material Handler
Savers Benefits
Geographic & job eligibility rules may apply
Healthcare Plans
Comprehensive coverage (medical/dental/vision) at a reasonable cost
Specialized health programs - Improve wellness (quit smoking, counseling, diabetes management, chronic joint pain)
Paid Time Off
Sick Pay
Vacation Pay - Approximately 1-2 weeks
6 paid holidays plus 1 to 2 additional floating holidays
Team member discounts
Up to 50% off store merchandise
Flexible spending accounts
Use pre-tax dollars for eligible health and day care expenses
Employee Assistance Program (EAP)
A whole suite of free tools and resources to manage life's challenges and maintain a healthy work-life balance
Retirement Plan
A 401k plan with generous company matching contributions to assist you in saving for a secure financial future.
Life insurance
Company provided peace of mind and the option to purchase a supplemental plan
Additional Benefits
Performance Merit Increases
Who we are:
As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. You'll often hear us say that we are “Thrift Proud.” It's the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make it possible. Learn more about the Savers family of thrift stores, our impact, and the #ThriftProud movement at savers.com.
Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec) and Savers Australia.
Summary & Positions:
At Savers / Value Village our Customer Service Associates create an awesome experience for our Customers, Donors and other Team Members. We are hiring for both Full Time and Part Time Customer Service Associates.
What you can expect:
The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute.
To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities.
An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members.
What you get:
Comprehensive onboarding and training from day one. In-house expertise! Our training department/Savers University develops and delivers robust training to every team member across our organization - from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings.
Savers is an E-Verify employer
Location: 150 E Bellis Fair Pkwy, Bellingham, WA 98226
Auto-ApplyCare Team Specialist II - Dental
Customer care representative job in Port Townsend, WA
Care Team Specialist II Dental Clinic Announcement #321794 Jefferson Healthcare is seeking a highly organized and detail-oriented individual to join our Dental Clinic as a Care Team Specialist II. The ideal candidate will possess excellent communication skills and the ability to work well with both patients and healthcare professionals. The primary responsibilities of this position will include managing patient referrals, ensuring that all necessary information is obtained and communicated to the appropriate parties, and maintaining accurate records of all referrals. The successful candidate will also coordinate and schedule appointments, follow up with patients and physicians, and provide excellent customer service to all parties involved. If you are passionate about helping patients receive the care they need, we encourage you to apply for this exciting opportunity.
What you'll need:
* High School degree or equivalent required
* Two years of related experience in a medical group office or other related experience required.
* Experience or education providing basic knowledge of medical terminology required.
Schedule: 1.0 FTE; 40 hours/week; Day Shift; No weekends!
What we can offer you:
* Medical, dental, vision, retirement, PTO, and more
* Outstanding benefits, including low insurance premiums for individuals and families.
* Hands-on training
* Opportunities for advancement
To apply: To apply for this position and future positions, please visit our careers website at ***************************************************
Jefferson Healthcare is an Equal Opportunity and Affirmative Action Employer. We promote excellence through diversity and encourage all qualified individuals to apply.
Disclaimer: As part of Jefferson Healthcare's commitment to a safe and high-quality workplace, all candidates are required to complete pre-employment screenings, including a criminal background check, and for certain positions, a drug test.
Screenings are conducted in accordance with RCW 43.43.815, RCW 43.43.830-.842, and RCW 49.44.240, as well as Jefferson Healthcare's Drug and Alcohol Policy. Roles designated as safety-sensitive may be tested under a standard or modified (non-THC) drug panel, consistent with Washington State law.
Customer Service Associate
Customer care representative job in Bellingham, WA
Job Title: Customer Service Associate . $18.70 = Sales Clerk, Designated Sales Clerk, Custodian, Tagger/Roller Hard, Tagger/Roller Soft $18.98 = Clothing Sorter/Hanger, Hardware Sorter
$19.26 = Bed & Bath, Books, CDC Ambassador, Furniture, Jewelry, Recycler, Shoes
$19.70 = Clothing Grader, Hardware Pricer, Material Handler
Savers Benefits
Geographic & job eligibility rules may apply
Healthcare Plans
Comprehensive coverage (medical/dental/vision) at a reasonable cost
Specialized health programs - Improve wellness (quit smoking, counseling, diabetes management, chronic joint pain)
Paid Time Off
Sick Pay
Vacation Pay - Approximately 1-2 weeks
6 paid holidays plus 1 to 2 additional floating holidays
Team member discounts
Up to 50% off store merchandise
Flexible spending accounts
Use pre-tax dollars for eligible health and day care expenses
Employee Assistance Program (EAP)
A whole suite of free tools and resources to manage life's challenges and maintain a healthy work-life balance
Retirement Plan
A 401k plan with generous company matching contributions to assist you in saving for a secure financial future.
Life insurance
Company provided peace of mind and the option to purchase a supplemental plan
Additional Benefits
Performance Merit Increases
Who we are:
As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. You'll often hear us say that we are "Thrift Proud." It's the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make it possible. Learn more about the Savers family of thrift stores, our impact, and the #ThriftProud movement at savers.com.
Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec) and Savers Australia.
Summary & Positions:
At Savers / Value Village our Customer Service Associates create an awesome experience for our Customers, Donors and other Team Members. We are hiring for both Full Time and Part Time Customer Service Associates.
What you can expect:
+ The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute.
+ To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities.
+ An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members.
What you get:
Comprehensive onboarding and training from day one. In-house expertise! Our training department/Savers University develops and delivers robust training to every team member across our organization - from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings.
Savers is an E-Verify employer
Location: 150 E Bellis Fair Pkwy, Bellingham, WA 98226
Customer Service Associate
Customer care representative job in Bellingham, WA
Share: share to e-mail Job Title: Customer Service Associate . $18.70 = Sales Clerk, Designated Sales Clerk, Custodian, Tagger/Roller Hard, Tagger/Roller Soft
$18.98 = Clothing Sorter/Hanger, Hardware Sorter
$19.26 = Bed & Bath, Books, CDC Ambassador, Furniture, Jewelry, Recycler, Shoes
$19.70 = Clothing Grader, Hardware Pricer, Material Handler
Savers Benefits
Geographic & job eligibility rules may apply
Healthcare Plans
Comprehensive coverage (medical/dental/vision) at a reasonable cost
Specialized health programs - Improve wellness (quit smoking, counseling, diabetes management, chronic joint pain)
Paid Time Off
Sick Pay
Vacation Pay - Approximately 1-2 weeks
6 paid holidays plus 1 to 2 additional floating holidays
Team member discounts
Up to 50% off store merchandise
Flexible spending accounts
Use pre-tax dollars for eligible health and day care expenses
Employee Assistance Program (EAP)
A whole suite of free tools and resources to manage life's challenges and maintain a healthy work-life balance
Retirement Plan
A 401k plan with generous company matching contributions to assist you in saving for a secure financial future.
Life insurance
Company provided peace of mind and the option to purchase a supplemental plan
Additional Benefits
Performance Merit Increases
Who we are:
As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. You'll often hear us say that we are "Thrift Proud." It's the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make it possible. Learn more about the Savers family of thrift stores, our impact, and the #ThriftProud movement at savers.com.
Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec) and Savers Australia.
Summary & Positions:
At Savers / Value Village our Customer Service Associates create an awesome experience for our Customers, Donors and other Team Members. We are hiring for both Full Time and Part Time Customer Service Associates.
What you can expect:
* The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute.
* To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities.
* An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members.
What you get:
Comprehensive onboarding and training from day one. In-house expertise! Our training department/Savers University develops and delivers robust training to every team member across our organization - from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings.
Savers is an E-Verify employer
Location: 150 E Bellis Fair Pkwy, Bellingham, WA 98226
Share: share to e-mail
Customer Service Representative
Customer care representative job in Bellingham, WA
Midas is looking for a customer service representative with the knowledge of automobiles and the parts needed to help customers with complaints and questions, give customers information about products and services, make reservations, take orders, and process returns. You will need to answer phones, call vendors for parts, order parts online,
have the knowledge to be able to put together a estimate for the customer.
To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers and the knowledge of the vehicle and the parts needed to do the job .
We are asking for at least 3 years experience in the automotive field. You need to be able to multi-task. Compensation: $19.00 - $23.00 per hour
Join Our Team
As one of the largest destinations for automotive services, Midas is dominating the industry in developing career paths and building relationships within the communities they serve.
At Midas, we take care of everything… tires, brakes, oil… so the opportunities to grow and develop expertise with Midas are endless.
*************
Auto-ApplyCustomer Relations Representative - State Farm Agent Team Member
Customer care representative job in Marysville, WA
Job DescriptionBenefits:
Simple IRA
License reimbursement
Bonus based on performance
Competitive salary
Health insurance
Opportunity for advancement
Paid time off
Training & development
ABOUT OUR AGENCY:
Our agency first opened its doors in 2008, and since then weve grown into a close-knit team of four dedicated professionals. Ive been part of the State Farm family since 2003, starting as a team member and working my way up, and I now bring more than 22 years of industry experience to leading this agency. Before becoming an agent, I worked in sales, which helped me develop the relationship-building and communication skills I now use every day to support both my team and our clients.
We pride ourselves on creating a welcoming, collaborative, and enjoyable work environment where team members feel valued and excited to come to work each day. Our office culture is focused on teamwork, dependability, and follow-through we go the extra mile to ensure our clients receive exceptional service and feel supported in every interaction.
If youre someone who thrives on building relationships, enjoys helping others, and wants to be part of a team where your contributions truly matter, this could be the perfect place for you.
ROLE DESCRIPTION:
As a Customer Relations Representative - State Farm Agent Team Member with Luis Sanchez - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Manage customer inquiries and resolve issues.
Maintain customer records and update information as needed.
Assist with customer retention strategies.
Coordinate with other departments to ensure customer satisfaction.
QUALIFICATIONS:
Communication and problem-solving skills.
Experience in customer service preferred.
Ability to handle high-stress situations calmly.
Bilingual Spanish preferred.
Customer Service Representative
Customer care representative job in Bellingham, WA
Extraordinary opportunity. Exceptional experience. Sometimes in life, you find yourself in the right place, at the right time, looking at an opportunity so extraordinary it cannot be ignored. At Trucordia, our company is built on wildly successful businesses in our communities across the country, and now we've come together to create the next great insurance brokerage. We offer an unrivaled combination of people, tools and solutions, and deliver exceptional experiences and opportunities for our employees, clients and stakeholders.
We celebrate both individual successes and collective accomplishments, making sure the industry recognizes the remarkable company we're building together, as well as the impact we're having on our clients and communities. Ranked as one of the fastest-growing companies in the U.S. for three consecutive years, we have more than 5,000 team members across 200 offices across the country, who actively, genuinely care about our clients, each other and the quality of our work, and in every interaction, represent a company that people want to work for and do business with.
Trucordia Values
We actively, genuinely
CARE
about our clients, each other and the quality of our work, and in every interaction, represent a company that people want to work for and do business with.
We
COLLABORATE
continuously because, together, we are more powerful and make amazing things happen for our clients and company.
We
LEAD
with intelligence, hunger, curiosity, energy and a future-focused attitude of “what's next”?
We are
RESULT-ORIENTED
, growth-focused and driven to out-perform expectations of what an insurance brokerage can achieve.
We
CELEBRATE
both individual successes and collective accomplishments, making sure the industry recognizes the remarkable company we're building together, as well as the impact we're having on our clients and communities.
Job Description
As a Customer Service Representative at Trucordia, you will play a vital role in providing exceptional customer service to our clients. The Customer Service Representative will be responsible for assisting with the management of and servicing of commercial insurance policies, maintaining client relationships, processing inquiries, and providing support to ensure clients' insurance needs are met efficiently. The role requires a comprehensive understanding of commercial lines insurance products, effective communication skills, and the ability to work collaboratively with producers, underwriters, and clients.
Duties and Responsibilities:
Provide prompt and courteous assistance to customers via phone, email, and other communication channels.
Process both new business and renewals for customers.
Assist in preparing and processing policies, including issuing certificates of insurance, endorsements, and other policy documents.
Skillfully identify and assess customers' needs, delivering appropriate and effective solutions.
Process payments and submit insurance premiums accurately and in a timely manner.
Develop a comprehensive knowledge of our product offerings to assist customers accurately and efficiently.
Maintain detailed and accurate records of customer interactions to continuously improve service quality.
Qualifications
Experience in delivering client-focused solutions based on customer needs.
Proven ability to manage multiple projects at a time while paying strict attention to detail.
Excellent listening, negotiation, prospecting, and presentation skills.
Additional Information
Please see our company Benefits:
Medical, Dental, Vision
Life and AD&D insurance
FSA / HSA
Commuter & Child Care FSA
Cancer Support Benefits
Pet Insurance
Accident & Critical Illness
Hospital Indemnity
Employee Assistance Program (EAP)
11 Paid Holidays
Flexible PTO
401K
Compensation:
$39,000-$46,800 based on insurance industry experience
Trucordia is an equal opportunity employer. We believe that every employee has the right to work in an environment that is free from all forms of discrimination. It is our policy that all decisions involving any aspect of the employment relationship such as hiring, compensation and training, promotions, transfers, discipline, and termination will be based on merit, qualifications, and abilities. Such decisions will be made without regard to age, ancestry, color, race, national origin, disability, protected medical condition, genetic information, military service, veteran status, citizenship status, religion, creed, sex, gender, gender identity, sexual orientation, pregnancy, childbirth, marital status, or any other condition, characteristic or activity protected by law. Discrimination based on any of these factors is contrary to our operating philosophy. Attention Recruitment Agencies: Trucordia does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered property of Trucordia, and we will not be obligated to pay a referral fee. This includes resumes submitted directly to hiring managers without contacting Trucordia's Talent Acquisition Department.
Domino's Pizza Maker/CSR - Lynden, WA (7073)
Customer care representative job in Lynden, WA
JPC LLC is a Franchise with Domino's Pizza looking to provide opportunity to new team members who are looking for the FUN job, develop skills and grow fast within our organization. Opportunities are limitless with Domino's!
Job Description
As a CSR at Domino's we take pride in our work. It takes some love to make a beautiful pizza! CSRs / Pizza Makers will work inside the kitchen taking phone orders, counter orders, and cleaning equipment and the facility. The best part is making pizza! Its not like another food job, pizza is an art and we will teach you the techniques to make every pizza a fabulous piece of art while working as a team to achieve great customer service as well as have fun doing it! Domino's is a great entry level job or second job for those looking to develop team skills, customer service, and take pride in the art of making pizza.
Duties & Responsibilities:
We are looking for Customer Service Representatives with hustle, personality and people skills. Customer Service Representatives are responsible for greeting customers, answering phones, and providing outstanding customer service.
Your job responsibilities would include (but are not limited to):
Greeting customers and taking orders with a smile!
Operating the cash register and collecting payment from customers.
Making consistent products within Domino's Pizza guidelines.
Maintaining a clean and organized work environment from our customer's viewpoint.
Maintain a professional appearance at all times in compliance within the Domino's Pizza Grooming Standards.
What are we looking for?
A fun and friendly person, who is comfortable talking to strangers.
A team player who is punctual and has a positive attitude!
You are at least 16 years of age.
Pass a Criminal Background check.
ADDITIONAL INFORMATION
- Full Time or Part time available! Or even just a day or two a week!
- Employee Discounts!
- Paid Training
- Flexible schedules!
- Perfect job for students or extra hours after another job
- Tips paid out after shift!
- Great pay! - CSRs make state minimum + tips
- Benefits: All team members are eligible for benefits (eligibility for certain benefits dependent on approximate hours worked per week)
Did you know 90% of Domino's franchisees started out as Pizza Makers or Drivers?
Check out the video below and hear it from one of our own team members who climbed the ladder!
Additional Information
Benefits:
-Paid sick leave per Washington law
-Health Care benefits for full time employees (30+ hours per week after waiting periods)
-Dental and Vision plans available to purchase
All your information will be kept confidential according to EEO guidelines.
Customer Service Representative
Customer care representative job in Arlington, WA
The primary purpose of this position is to provide exemplary customer service to customers. Responsible for helping customers by providing product and service information in a confident, friendly, and articulate manner. Duties may also include upselling as well as other inside sales responsibilities as assigned. Will be the primary liaison between customer and service team. To provide service support and coordinate activities in the area of service to ensure safe, timely and efficient response of customers' service needs. Where water solutions are offered, advanced knowledge will be required. There may be some light office administration responsibilities and assisting with special projects as assigned.
Duties and Responsibilities:
* Provide exceptional customer service through phone and personal contact.
* Resolve or escalate customer inquiries and/or complaints as needed.
* Process counter transactions
* Document and update customer records based upon the interactions.
* Process payments and maintain customer accounts.
* Assist with light collections or handle billing inquiries as assigned.
* Strong data entry skills and attention to detail needed.
* Must be able to work well in a fast-paced environment.
* Provide resolution to gas and /or water service needs of customers.
* Determine that service requests are within the scope of work performed by Company.
* Maintain and manage parts inventory.
* Ensure all paperwork is complete and accurately submitted in a timely manner.
* Take responsibility regarding all aspects of daily tasks and actions.
* Maintain professionalism, integrity, security, image and confidentiality of information and records as required by the position.
* Attend all safety meetings, training and/or in-services.
* Regular attendance at the worksite is required.
Qualifications: Knowledge, Skills and Abilities
* Ability to provide excellent customer service and build rapport with customers.
* Exercise solid organizational and communication skills.
* Good phone skills and computer literacy (MS Office).
* Ability to work independently and effectively manage time.
* Must be dependable with a stable work history.
* Ability to follow verbal and written directions.
* Ability to maintain stability under pressure and be flexible and willing to modify plans and behavior when necessary.
* Effectively collaborate with leadership and employees to establish goals and standards.
* Demonstrate a strong commitment to customer service and safety.
* Ability to be a positive representative of the Company both internally and externally.
* Ability to work with respect and cooperation at all times with fellow employees and customers.
Experience/Education:
* High school diploma / GED is required.
* Minimum of 3 years of experience in an office environment preferred.
* Customer service or inside sales experience preferred.
Travel:
Local Travel only.
Physical Requirements:
The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* While performing the duties of this Job, the employee is regularly required to:
* Sit for extended periods of time, stand, walk, bend, crouch, squat, and twist on occasion.
* Perform light lifting of supplies and materials from time to time.
* Communicate with and exchange information verbally and in writing.
* Move about in an office environment.
* Work using repetitive motion.
* Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.
* Work requires physical efforts associated with using the computer and phones to access information.
Working Environment:
The work environment characteristics described are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is:
* Regularly in an office environment.
* Regularly interrupted to meet the needs and requests of fellow employees and/or customers.
* Regularly required to manage a number of tasks at one time.
* Regularly experience a busy environment that will require excellent organizational and time and stress management skills.
* Regularly exposed to sensory demands due to excessive computer use
* The noise level in the work environment is usually moderate.
This position is required to be performed at the work site during regularly scheduled hours. Physical presence at the work site is required.
Meet DCC Propane:
DCC Propane, LLC, a division of DCC plc, has served communities for over 70 years providing propane for residential, agricultural, commercial, and industrial uses, and water conditioning services since 1962. We are continuing to grow and are currently represented by a team of over 900 dedicated and passionate professionals who live and work in 29 states operating under a number of strong regional brands. The business has succeeded in maintaining a strong family-feel with an unwavering commitment to world-class safety standards and customer service with competitive compensation and benefits.
Why Work for Us?
We strongly believe in taking care of our employees so that they can take care of our customers. Our people are what set DCC Propane apart and are essential to our future growth, whether it is by welcoming a new brand into the DCC family or a new employee into our team, we are driven to ensure that our team members have everything they need to be successful. One way we do that, both at work and at home, is by offering a best-in-class benefit plan to our employees. This includes Medical, Vision, and Dentals plans for you and your family, as well as supplemental insurance programs, 401(k) retirement plan with company match, and Paid Time Off plus holidays.
EOE Statement:
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Entry Level Customer Service/Sales
Customer care representative job in Bellingham, WA
Ambition over experience Are you ready to redefine your career and enjoy the freedom of working from anywhere? We're on the lookout for individuals hungry for success, seeking a work environment that prioritizes flexible schedules, residual income, and unlimited growth potential. Join us for a unique opportunity where mentorship takes center stage, fostering collaboration instead of competition.
Why Choose Us: • Location Freedom: Embrace the freedom to work from anywhere in the world, allowing you to create your ideal work environment. • Residual Income: Shift your mindset from one-time earnings to long term success with a focus on residual income. Build a sustainable stream of earnings that continues to grow over time. • Unlimited Growth Potential: Break free from limitations and explore endless personal and professional growth possibilities. Your success has no bounds here. • Mentorship-Centric Culture: Experience a supportive culture where mentorship is not just a buzzword but a fundamental aspect of your journey. Grow in the business with guidance, not by competing against others.
Your Journey: • Residual Income Development: Learn the art of cultivating residual income streams, ensuring financial stability and growth. • Unlimited Growth: Explore opportunities for unlimited growth as you chart your course in a company that values your ambition. • Mentorship Embrace: Engage with mentors invested in your success, providing guidance and insights to help you flourish in the business. • Flexible Excellence: Harness the power of a flexible schedule to achieve excellence in your work without sacrificing personal freedom.
Qualifications: • Ambition Over Experience: No prior experience is necessary - we value ambition, determination, and a hunger for success. • Adaptability: Thrive in a dynamic work environment, embracing change as a catalyst for growth. • Tech-Enthusiast: Comfortable utilizing technology to enhance your productivity and collaboration.
If you're ready to embark on a career where your success is not a solitary journey but a shared venture, apply now. Let's build something extraordinary together.
Ignite your potential - Apply today!
Auto-ApplyShowroom Customer Service Representative
Customer care representative job in Burlington, WA
This is a commission eligible role. The estimated total compensation range is $46K - $50K annually.
Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together We Build Better infrastructure, better homes and better businesses. We exist to make our customers' complex projects simple, successful, and sustainable. We proactively solve problems, adapt and grow to continuously serve our customers, communities and each other. Ferguson is proud to provide best-in-class products, service and capabilities across the following industries: Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce. Ferguson has approximately 36,000 associates across 1,700 locations. Ferguson is a community of proud associates who operate with the shared purpose of building something meaningful. You will build a career that you are proud of, at a company you can believe in.
Ferguson is currently looking for the right individual to fill an immediate need for a Showroom Customer Service Representative. If you have a love of meeting people and providing phenomenal customer service coupled with an interest in contributing directly to the bottom line of a multi-billion-dollar organization, this is the position for you!
Hours are Monday to Friday 7:00 a.m. to 4:00 p.m.
Responsibilities:
Assist customers on the showroom floor
Strive to increase knowledge of entire product offering
Support efforts of Outside Sales Associates
Work hand-in-hand with Showroom Sales consultants by performing the administrative functions that ensure our customer's needs are being met.
Support the Showroom Sales team by ensuring the delivery of personalized customer service through timely quotations and accurate order processing.
Updating customer contracts, coordinate deliveries with the warehouse, and answer sales calls for general information.
Requirements:
0-3 years of prior customer service experience preferred
Knowledge of plumbing fixtures, lighting, and appliances preferred
Results oriented, able to meet goals, build relationships, and enjoy a team environment
Excellent communication for phone/in-person sales, time management and organizational skills
Ambition to succeed and self-motivated
General digital literacy
Ability to multi-task
Passion for customer service
Ability to learn quickly
At Ferguson, we care for each other. We value our well-being just as much as our hard work. We are committed to a holistic approach towards benefits plans and programs that support the mental, physical and financial well-being of our associates. Our competitive offering not only includes benefits like health, dental, vision, paid time off, life insurance and a 401(k) with a company match, but our associates also enjoy additional meaningful and inclusive enhancements that are adaptable to their diverse situations and needs, including mental health coverage, gender affirming and family building benefits, paid parental leave, associate discounts, community involvement opportunities and more!
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Ferguson complies with all wage regulations. The starting wage may be higher in certain locations based on local or state wage requirements.
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The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability.
Ferguson Enterprises, LLC. is an equal employment employer F/M/Disability/Vet/Sexual Orientation/Gender Identity.
Equal Employment Opportunity and Reasonable Accommodation Information
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