Customer care representative jobs in Buckeye, AZ - 1,007 jobs
All
Customer Care Representative
Customer Service Representative
Customer Service Specialist
Call Center Representative
Customer Service Advisor
Customer Account Representative
Customer Support Specialist
Customer Relations Representative
Bilingual Customer Service
Customer Service Representative
Vertisystem (A Mouri Tech Company
Customer care representative job in Scottsdale, AZ
*This is a part-time role to work on Weekend (Sat-Sun) shifts.
The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists. The candidate must reside in Scottsdale, AZ or nearby areas to apply for this role.
Responsibilities:
Make outbound and inbound warm dials daily to identify clients' real estate transaction needs and respond by providing superior service and resolution
Work in a collaborative team atmosphere and independently
Ability to determine the needs of our clients through effective problem-solving, listening, and questioning skills
Make successful connections between consumers and real estate professionals to move the business forward, increase operational efficiency, and break records
Scheduling flexibility is required as some shifts require late evening or weekend hours
Read and Speak English fluently, an additional language is a bonus but not essential (Spanish)
Qualifications:
2+ years' experience in a phone-based call center role or equivalent
Some sales experience or equivalent preferred
Welcome a challenge and your competitive spirit drives you to win in performance metrics
Ability to overcome objections with exceptional conflict resolution to generate a positive consumer experience while maintaining professionalism with a focus on empathy
Go the extra mile with customer service excellence to make sure customers leave with a smile
You are a confident, professional communicator, skilled at speaking and building rapport with people of all backgrounds through negotiation and persuasion
Customer-focused, you value customer engagement and advocacy with an interest in relationship management
Welcome change and are always looking for ways to improve
Must be able to work one of the weekend shifts
$28k-37k yearly est. 1d ago
Looking for a job?
Let Zippia find it for you.
Customer Account Representative
Alphabe Insight Inc.
Customer care representative job in Phoenix, AZ
Beloform Craft is a forward-thinking brand-driven company dedicated to shaping distinctive market identities through creativity, precision, and strategic vision. We believe that strong brands are built through consistency, collaboration, and thoughtful execution. Our team thrives in a professional, structured, and growth-oriented environment where innovation and attention to detail are highly valued.
Job Description
We are seeking a Customer Account Representative to serve as a key point of contact between the company and its clients. This role focuses on maintaining account relationships, ensuring accurate communication, and supporting internal teams to deliver consistent, high-quality service. The ideal candidate is organized, proactive, and committed to providing a professional client experience.
Responsibilities
Manage and maintain assigned customer accounts with accuracy and attention to detail
Serve as a primary contact for client inquiries, requests, and updates
Coordinate with internal departments to ensure timely and effective service delivery
Monitor account activity and ensure records are kept up to date
Identify opportunities to improve client satisfaction and account efficiency
Support account documentation, reporting, and follow-up processes
Qualifications
Strong communication skills, both written and verbal
High level of organization and attention to detail
Ability to manage multiple accounts and priorities efficiently
Problem-solving mindset with a customer-focused approach
Proficiency with basic office systems and account management tools
Professional demeanor and reliability
Additional Information
Competitive salary ($52,000 - $56,000 per year)
Growth opportunities within a stable and expanding company
Supportive and professional work environment
Structured onboarding and role development
Long-term career potential
$52k-56k yearly 3d ago
Specialist I, Customer Service
ASM 4.7
Customer care representative job in Phoenix, AZ
Step into a career with ASM, where cutting edge technology meets collaborative culture. For over 55 years ASM has been ahead of what's next, at the forefront of innovation and what's technologically possible. With more than 4,500 ASMers representing 70 nationalities, our people and our advanced semiconductor devices are playing a crucial role in trends such as 5G, cloud computing, AI, and autonomous driving. But we're more than just a tech company. We value diversity, inclusion and sustainability as we strive to make a positive impact on the world. Our development programs help support your growth, shaping your future and pushing the boundaries of innovation to unleash potential.
** This position is not eligible for visa sponsorship. Candidates cannot require sponsorship now or in the future**
As a Specialist I, Customer Service you will be the key point of contact for our customers. You will play a vital role in ensuring seamless order processing and exceptional service. You will manage the full order lifecycle from entry to invoicing-while collaborating with cross-functional teams to meet urgent delivery needs and resolve escalations with confidence.
Main responsibilities
Be the go-to expert for customer order management and communication
Process and track orders using SAP S4H, ensuring accuracy and timeliness
Handle urgent requests and escalations with professionalism and urgency
Collaborate with global planners and internal teams to meet customer expectations
Generate reports and insights to support on-time delivery and continuous improvement
Support consignment inventory management, RMAs, and other customer-specific processes utilizing both ASM and customer's systems of record (portals).
Main requirements
2+ years of customer service experience in a high-tech or fast-paced environment
Proficiency in SAP (Sales & Distribution, Materials Management) and Microsoft Excel (VLOOKUP, Pivot Tables, etc.)
Strong organizational skills and a customer-first mindset
Ability to multitask, prioritize, and work independently under pressure
A proactive, flexible, and team-oriented attitude
Preferred Qualifications
Bachelor's degree or equivalent experience (5+ years in a related field)
Background in business administration, supply chain, or accounting
Apply today to be part of what's next.
We make the tech that enables the chips in devices which improve lives around the world. We do this with an eye to the future, pushing the boundaries of what's possible through cutting-edge innovation, and driving the next wave of technological breakthroughs that shape how we live, work, and connect.
To learn more about ASM, find us at asm.com and on LinkedIn, Facebook, Instagram, X and YouTube.
ASM is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, age, nationality, social or ethnic origin, sexual orientation, gender, gender identify or expression, marital status, pregnancy, political affiliation, disability, genetic information, veteran status, or any other characteristic protected by law.
$32k-39k yearly est. 3d ago
CUSTOMER SERVICE REPRESENTATIVE I
Ace Parking Management, Inc. 4.2
Customer care representative job in Phoenix, AZ
About Us:
One of the reasons why we are the nation's leading parking management expert is because we recognize that "people" are what makes our company successful. It is this recognition that serves as the foundation and building block for our continued growth and success. Having been in business for over 72+ years, we understand what it means to earn "Every Thank You," which is treating our clients, partners, guests, and team members with utmost respect and courtesy. As one of the largest privately held management companies, we have the experience, passion, and the know-how to withstand the test of time and to disrupt the new marketplace with exploding new technologies. (About Us. Our Legacy)
Culture:
We have a strong, distinctive culture - a culture that is heavily influenced by a shared vision, style, and values. Our company values are the glue that binds our business, clients, and team members. There are some common traits that contribute to our unique culture. Clear values, caring, loyalty, humility, and a deep commitment to community are just a few of them. These characteristics often steer our decision-making and define the way we treat our customers, clients, suppliers, and team members. We guard these values and attributes fiercely.
About the Position:
As a Customer Service Representative I (CSR I), you will interact with the traveling public in a personable and professional manner to provide information about all ground transportation options. Come work for a growing Company with opportunities in the most exciting and dynamic customer service environment you can find!
Accountability
Welcoming travelers to the airport/city with a smile and friendly greeting.
Answering traveler questions about the ground transportation network.
Directing travelers to the staging zone for their chosen mode of ground transportation.
Using handheld electronic devices to verbally communicate, log, and research ground transportation information.
Interacting professionally with airport personnel, law enforcement, and ground transportation drivers to ensure the ground transportation policies, rules, and regulations.
Communication
Greet guests warmly and professionally, establishing a positive first impression.
Provide clear directions and information on all ground transportation options.
Report any security concerns, incidents, or maintenance issues to the appropriate authorities or management.
Family
* Assist fellow team members during busy periods or when needed, promoting a sense of unity and cooperation within the department.
Exceptional Service
Greet customers with a friendly and helpful attitude, assisting them with ground transportation options.
Keep surrounding area clean and free of debris, including trash cans.
Offer exceptional service by going the extra mile to assist customers with their needs.
Offer assistance with parking and pick up directions as needed.
Profitability
Maximize profitability by providing exceptional customer service.
Perform cleaning and clearing debris from areas and walkways.
Report any equipment malfunctions or maintenance needs for timely repairs.
About YOU:
The ideal candidate has a passion for logistics and people. Other attributes include:
High school diploma or equivalent.
Strong communication and interpersonal skills.
Ability to work in various weather conditions.
What We Can Offer You for All Your Hard Work:
Vacation/Sick pay
Holiday pay
Discount programs
Ace Parking is committed to the full inclusion of all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. As part of this commitment, Ace Parking will ensure that persons with disabilities are provided reasonable accommodation. If reasonable accommodation is needed, please email: ***************************** describing the accommodation.
$31k-37k yearly est. 6d ago
Customer Relations Representative
Bossard Americas
Customer care representative job in Phoenix, AZ
Candidates must be able to work on-site in Phoenix, AZ. Essential Duties and Responsibilities include the following:
Review and manage Open Order Reports and associated expedites.
Daily review and engagement on customer's hot lists.
Verifies inventory and notifies Purchasing of customer orders that would deplete stock.
Expedite internally to assure shipment of customer orders
Routes orders to departments for filling and follows up on orders to ensure delivery by specified dates.
Informs shipping of packing or labeling requirements for customer shipments.
Confers with shipping, warehouse, or common carrier personnel to provide proof of delivery requests from customers.
Ensure all user messages and validation errors are reviewed and managed.
Provide feedback directly to customers on general order inquiries.
Support Account Manager or Key Account Manager with Quoting Setup and various other duties.
Assist quality/purchasing on rejected parts.
Other duties may be assigned
Education and/or Experience
A Bachelor's Degree with 1-3 years of customer relations experience is desired and /or training; or equivalent combination of education and experience.
Bossard Offers
Benefits - Medical, Dental, Vision, 401K
Flexible scheduling
Fitness Reimbursement
Paid Holidays
Career Advancement Opportunities
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
$30k-41k yearly est. 2d ago
Customer Support Specialist (On-Site)
Azhrpro
Customer care representative job in Phoenix, AZ
About the job Customer Support Specialist (On-Site) Dial Manufacturing is a manufacturer and whole seller of air conditioner products, HVAC parts, mini splits and portable coolers. We have a manufacturing plant in China, a large distribution center in Phoenix and another distribution center in Mexico.
Customer Service On-Site in West Central Phoenix
Sales Support - DAILY
Entering orders, running sales reports, checking order status, checking inventory levels, and making sure all customer concerns are addressed. Talking with customers about lost orders, missing invoices, parts questions. Take care of RGAs, freight shortages and damages.
Portals - Daily
Manage customer portals, research claims, update data.
Customer Service - Daily
Manage customer service emails and calls
Technical Support - Daily, As needed.
Fill-in answering technical support questions when Alan and John Goh are not available. Help customers with questions they have about the Dial products and issues they are having.
Assisting Sales Director with National Account Projects - AS NEEDED
Running reports, providing info for yearly line reviews, new products, customer sales, responding to customer merchants, etc
Qualifications;
High School diploma
2 plus years experience with customer service roles
Proficiency with MS Office
Proficiency with excel
Ability to learn Apprise office system.
Ability to work in a team environment.
Package Details
Paid Vacation
Paid Holidays
Generous Match 401k
Monday - Friday Schedule, No WEEKENDS.
$32k-45k yearly est. 6d ago
Customer Service Advisor - Express
Cobblestone Auto Spa
Customer care representative job in Phoenix, AZ
JOB TITLE:
Customer Service Advisor
FLSA STATUS:
Non-Exempt
JOB STATUS:
Full Time or Part Time
REPORTS TO:
Site Manager, Assistant Site Manager, or Lube Manager (varies based on
business need)
DIRECT/ INDIRECT REPORTS:
None
EFFECTIVE DATE:
6/1/2025
Position Overview
The Customer Service Advisor (CSA) at Spotless Brands is the first point of contact for guests and plays a critical role in delivering a best-in-class customer experience. This position is ideal for sales- and service-oriented individuals who thrive in fast-paced environments, enjoy connecting with people, and are passionate about helping customers choose services that best meet their needs. The Customer Service Advisor will engage directly with customers at car wash and/or lube center entry points such as at the kiosk to educate customers on available services, overcome objections, and drive membership and package sales.
Essential Functions (Other Duties as Assigned)
Greet every customer with enthusiasm and a warm, welcoming attitude at the point of entry (kiosk, tunnel entrance, or other customer touchpoints)
Identify customer needs through open-ended questions and active listening
Educate customers on available wash and detail packages, highlighting features, benefits, and value
Educate customers on available lube/ car preventative maintenance packages, highlighting features, benefits, and value (select lube center locations only)
Promote and sell memberships, including Fast Pass and Unlimited programs
Present and explain current promotions and incentives to encourage additional purchases
Assist customers with payment transactions at the kiosk and answer general inquiries
Overcome objections with professionalism and empathy to guide customers to the best solutions
Maintain a clean, safe, and organized work area, and report any safety or maintenance concerns
Collaborate with site team members to ensure smooth and efficient site operations including all necessary duties- varies by business needs
Performs routine cleaning and maintenance tasks including but not limited to pit cleaning, vacuum bag/ station cleaning, tunnel upkeep, dumpster cleaning, and removal of debris, to ensure a safe, clean, and operational car wash environment
Performs duties as assigned, including operational and cleaning tasks that support site, shop, or store upkeep
Perform other duties as assigned to support the team and site performance
Education and Experience
High School Diploma or equivalent preferred, not required
Prior customer service or sale experience preferred, not required
Must be able to successfully pass a background check in accordance with company policies and applicable laws
Must be at least 16 years of age (or older where required by law or safety regulations)
Valid driver's license preferred (may be required depending on location and responsibilities)
Knowledge, Skills, and Abilities
Knowledge
Basic understanding of customer service principles and practices
Familiarity with point-of-sale systems
Awareness of Spotless Brands' wash services, detain offerings, and membership options
General knowledge of company policies and operational procedures
Skills
Excellent communication skills, including active listening and clear, persuasive speaking skills
Strong customer service and people skills; ability to build rapport quickly
Sales-minded with the ability to highlight value and drive conversions
Effective organizational and time management skills
Ability to multitask in a fast-paced, customer-facing environment
Abilities
Ability to work independently while remaining team focused
Ability to remain calm and professional under pressure or high-volume periods
Ability to adapt communication style to meet different customer needs and personalities
Ability to operate or learn to operate point-of-sale and kiosk systems
Physical ability to stand for extended periods, interact with customers outdoors, and perform routine site tasks
Ability to work flexible hours, including evenings, weekends, and holidays
Physical Requirements
Ability to walk, stand, and move, often uneven, moving and/ or wet surfaces through site for several hours at a time
Ability to stoop, crouch, bend frequently, and constantly using fingers, hands, and arms including occasional ascending and descending a ladder
Ability to twist, carry, reach, push, and pull frequently
Ability to lift and carry 50 pounds without assistance for work-related materials
Ability to work outdoors and be efficient in all weather conditions
Ability to work on your feet in a fast-paced, physically active environment
Must be able to work in an environment with varying noise levels, including loud sounds from machinery, tools, or high-traffic areas
Use of personal protective equipment (gloves, eyewear, etc.. ) as required
Flexibility to work non-traditional hours, including evenings and weekends, as business needs or emergencies arise
This job description in no way states or implies that these are the only duties to be performed by the employee(s) in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.
All duties and responsibilities are essential job functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbent(s) will possess the skills, aptitudes, and abilities to perform each duty proficiently. The requirements listed in this document are the minimum levels of knowledge, skills, and abilities.
Spotless Brands and its subsidiaries comply with federal and state disability laws and make reasonable accommodation for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or recruitment process, please contact the Human Resources department and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Human Resources team will respond to your email promptly.
Spotless Brands and its affiliate brands are Equal Employment Opportunity (EEO) employers. Spotless Brands invites all qualified interested applicants to apply for career opportunities. It is the policy of the company to provide equal opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran, disabled status or any other protected group status as defined by and subject to applicable federal, state and local laws. We use E- Verify to check employment eligibility: ****************************************************************************************** and ***********************************************************************************************
$28k-36k yearly est. 2d ago
Customer Service Representative
Brady Corporation 4.7
Customer care representative job in Phoenix, AZ
The Customer Service Representative plays a key role in engaging with external customers and collaborating with our internal sales team to deliver exceptional customer experiences. This position requires a proactive approach to addressing customer ne Customer Service Representative, Customer Service, Representative, Customer Experience, Technical Support, Manufacturing, Retail
$31k-39k yearly est. 6d ago
Customer Service Representative - State Farm Agent Team Member
Christopher D'Annunzio-State Farm Agent
Customer care representative job in Phoenix, AZ
Benefits:
Competitive salary
Opportunity for advancement
Paid time off
Training & development
ROLE DESCRIPTION: As a customer service representative with Chris D'Annunzio State Farm, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Answer customer inquiries and provide policy information.
Assist customers with policy changes and updates.
Process insurance claims and follow up with customers.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customer service experience preferred.
$28k-37k yearly est. 6d ago
Customer Service Representative
Cornerstone Building Brands
Customer care representative job in Phoenix, AZ
ABOUT THE ROLE
As a Customer Success Representative, you'll be part of a dynamic team where your contributions to providing premier customercare are valued, and your professional development is prioritized. Join us and become an integral part of our winning team.
This is a hybrid role based out of our Phoenix, AZ plant requiring 2 days in the office per week.
WHAT YOU'LL DO
Customer Support: Serve direct customers and consumers by providing product and service assistance and resolving issues to ensure a high-quality customer experience. Take personal responsibility for each interaction, regardless of brand, to ensure customer needs are met from initial order receipt through delivery, invoicing, and warranty. Complete all assigned responsibilities within the requested timeframes.
Account management: Ensure leadership and sales team members are informed of pertinent activities related to each customer account. Monitor orders using routine exception reports and intervene as necessary to ensure smooth processing and maximum customer satisfaction.
Information Accuracy: Provide customers with accurate information regarding pricing, market conditions, product updates, and any other factors that may impact their order. Ensure clear communication and understanding of any changes or issues. Encourage use of portal, as appropriate.
Issue Resolution: Assist customers and sales team members with inquiries or problems concerning their orders, such as quality, delivery coordination, product availability, pricing, and billing. Provide prompt and efficient responses to ensure swift resolution.
Technical Support: Offer product technical information to respond to customer inquiries and recommend alternative materials or products when necessary. Connect customers with qualified divisional personnel for more sophisticated technical inquiries.
Collaboration: Partner with sales and operations teams to ensure a premier customer experience is achieved through effective communication and collaboration.
Training: Assist with training sessions for CSRs focused on enhancing soft skills, product knowledge, and system proficiency. Assist with onboarding and training new employees. Lead customer training sessions on the use of configurators or portals.
Continuous Improvement: Support colleagues by contributing to process improvements and special projects aimed at increasing customer satisfaction and optimizing internal workflows.
Qualifications
Qualifications:
Education: High School Diploma or equivalent required; bachelor's degree is a plus.
Experience: 1-2 years of proven direct customer and consumer support experience, preferably in the building products industry.
Industry Knowledge: Understanding of the building products industry and sales management experience in dealer, distribution, and/or two-step channel segments prefer.
Technical Proficiency: Proficient in telecom software; Microsoft Office applications including Word, Excel, PowerPoint, and CRM.
Additional Information
All your information will be kept confidential according to EEO guidelines.
Why work for Cornerstone Building Brands?
Our teams are at the heart of our purpose to positively contribute to the communities where we live, work and play. Full-time* team members receive medical, dental and vision benefits starting day 1. Other benefits include PTO, paid holidays, FSA, life insurance, LTD, STD, 401k, EAP, discount programs, tuition reimbursement, training, and professional development.
* Full-time is defined as regularly working 30+ hours per week. Union programs may vary depending on the collective bargaining agreement.
Cornerstone Building Brands is an Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, or status as a protected veteran. You can find the Equal Employment Opportunity Poster here. You can also view Your Right to Work Poster here along with This Organizations Participation in E-Verify Poster here. If you'd like to view a copy of the company's affirmative action plan for protected veterans or individuals with disabilities or policy statement, please contact Human Resources at ************ or *******************************. If you have a disability and you believe that you need a reasonable accommodation in order to search for a job opening or to submit an online application, please contact Human Resources at ************ or *******************************. This email is used exclusively to assist disabled job seekers whose disability prevents them from being able to apply online. Only emails received for this purpose will be returned. Messages left for other purposes, such as following up on an application or technical issues not related to a disability, will not receive a response.
All your information will be kept confidential according to EEO guidelines.
California Consumer Privacy Act (CCPA) of 2018
Must be at least 18 years of age to apply.
Notice of Recruitment Fraud
We have been made aware of multiple scams whereby unauthorized individuals are using Cornerstone Building Brand's name and logo to solicit potential job-seekers for employment. In some cases, job-seekers are being contacted directly, both by phone and e-mail. In other instances, these unauthorized individuals are placing advertisements for fake positions with both legitimate websites and fabricated ones. These individuals are typically promising high-paying jobs with the requirement that the job-seeker send money to pay for things such as visa applications or processing fees. Please be advised that Cornerstone Building Brands will never ask potential job-seekers for any sort of advance payment or bank account information as part of the recruiting or hiring process.
$28k-37k yearly est. 2d ago
Call Center Representative 1
Coolsys, Inc.
Customer care representative job in Phoenix, AZ
As the first point of contact for our customers, you will be responsible for managing incoming service requests received via email and phone and accurately entering the information into our system for dispatch. You will provide excellent customer ser Call Center, Representative, Customer Service, Technology, Construction
$27k-35k yearly est. 6d ago
Commercial Lines CSR
Insurance Recruiter Services
Customer care representative job in Phoenix, AZ
$40,000 per year to $55,000 per year
is in office in Northeastern Phoenix near Scottsdale AZ and is NOT remote
The Commercial Insurance Customer Service Representative (CSR) plays a critical role in supporting our small business commercial clients by delivering exceptional service, maintaining policy accuracy, and ensuring a smooth client experience from onboarding through renewal.
This role partners closely with Producers to support businesses such as contractors, professional services, retail, hospitality, and other local enterprises. You'll be the trusted point of contact helping business owners protect what they've built.
Core Duties and Responsibilities:
Client Service & Support
Provide day-to-day service support for a portfolio of small business commercial accounts including a segment of house accounts
Serve as a primary point of contact for commercial clients regarding policy changes, certificates, endorsements, and coverage questions
Respond to client inquiries in a timely, professional manner
Build strong, long-term relationships with clients through consistent, high-quality service
Policy & Account Management
Process endorsements, renewals, audits, cancellations, and policy changes
Prepare and issue certificates of insurance (COIs) and evidence of property insurance (EPIs)
Review policies, confirms endorsements, and binders for accuracy
Maintain complete and accurate documentation in the agency management system
Renewals & Marketing Support
Assist with renewal preparation, including gathering underwriting information and documentation
Support account managers and producers with marketing submissions and proposals
Track follow-ups, suspense items, and carrier responses
Carrier & Internal Coordination
Communicate with insurance carriers to obtain policy information, endorsements, and documentation
Collaborate with producers, account managers, and internal teams to ensure seamless service delivery
Escalate issues when appropriate to maintain client satisfaction
What You'll Be Supporting
General Liability
Business Owners Policies (BOPs)
Commercial Auto
Workers' Compensation
Professional Liability (E&O)
Property & Umbrella Coverage
(Experience with small business package policies is a plus)
Qualifications & Skills
Required:
Active Property & Casualty insurance license
2+ years of experience in commercial insurance service or account management
Strong understanding of commercial insurance coverages and terminology
Excellent organizational, communication, and customer service skills
Ability to manage multiple priorities and meet deadlines
Proficiency with agency management systems (AMS360 experience preferred)
Preferred:
Experience within the independent agency model
Familiarity with certificates, endorsements, and renewal workflows
Why Join Us?
Collaborative, people-first culture
Opportunity to work with experienced professionals in a growing agency
Competitive compensation and benefits
Career development and ongoing training opportunities
Who You Are
You're a service-minded professional who takes pride in accuracy, responsiveness, and building trust. You enjoy supporting a team, solving problems, and helping clients protect what matters most.
Essential Physical Requirements
Must be able to work from a sitting position for extended periods of time.
Must be willing and able to work in front of a computer monitor for extended periods of time.
Must be able to work on a standard computer keyboard for extended periods of time.
Must be able to work in a cubical environment during the workday with limited or no distraction.
Employee Benefits Include:
Medical Plan
Dental Plan
Vision Plan
401k
Live Health Online
Life Insurance
Disability
Supplemental Benefits
No waiting period to use accrued PTO
Training
Employee Assistance Program
National Discounts & much more!
NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization
$40k-55k yearly 1d ago
Customer Service Representative
Copart, Inc. 4.8
Customer care representative job in Phoenix, AZ
The Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart. Through a thorough understanding of Copart practices, the CSR offers solutions that aid and facilitate a unique customer ser Customer Service, Customer Service Representative, Representative, CSR, Retail, Automotive
Customer care representative job in Scottsdale, AZ
Our client is seeking a Customer Service Specialist for a contract to hire opportunity in Scottsdale Arizona. This role is ideal for a high-energy, people-driven professional who is passionate about growth, connection, and delivering exceptional customer experiences in a fast-paced, personal development-focused environment.
Company Profile:
Professional Services
In buisness over 20 years
Customer Service Specialist Your Role:
This Customer Service Specialist role is focused on building relationships, fostering engagement, and ensuring customers feel supported, inspired, and accountable to their growth. The Customer Service Specialist will play a critical role in customer experience, community building, and ongoing enrollment support.
Serve as a primary Customer Service Specialist, delivering exceptional customer experience and engagement across programs and events
Support live courses, calls, and events by welcoming customers, setting the tone, and ensuring readiness and participation
Build and maintain strong, long-term customer relationships through consistent check-ins and accountability support
Engage customers through social media and internal platforms to strengthen community, momentum, and connection
Support growth initiatives by educating customers on continued development opportunities, referrals, and enrollment options
Track customer engagement, maintain accurate records, and participate in team planning and debrief sessions
Provide administrative and operational support to ensure seamless execution of customer-facing activities
Customer Service Specialist Background Profile:
2+ years of experience in a Customer Service Specialist, Customer Support, Customer Success, or client-facing role
Experience supporting live events, programs, or customer communities preferred
Strong communication skills with a warm, confident, and professional presence
High comfort level learning systems, databases, and internal processes
Features and Benefits while On Contract:
We go beyond the basic staffing agency offerings! You can see the extensive list of benefits on our website under the Candidate Benefits tab.
Features and Benefits of Client:
Paid time off and paid holidays
Medical Dental Vision
Career growth and advancement opportunities
Ongoing personal and professional development programs
A high energy, people centered work environment
$30k-37k yearly est. 5d ago
Customer Service Representative - State Farm Agent Team Member
Brenda Espinoza-State Farm Agent
Customer care representative job in Glendale, AZ
Benefits:
Bonus based on performance
Paid time off
Training & development
ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Brenda Espinoza - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Answer customer inquiries and provide policy information.
Assist customers with policy changes and updates.
Process insurance claims and follow up with customers.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customer service experience preferred.
Spanish required
$28k-37k yearly est. 6d ago
Customer Service Representative
Arcadia Cold Storage & Logistics
Customer care representative job in El Mirage, AZ
At Arcadia Cold Storage and Logistics, our mission is to design and deploy modern facilities and provide innovative solutions through the practical application of technology, creating meaningful value for our customers while helping them meet their strategic objectives - establishing The New Age of cold chain.
We believe our employees make us different. Our goal is to attract, retain and develop the best employees available in the markets we serve. Only through the strength of our employees will we attain our business goals.
Position Overview and Purpose
This role will be responsible for providing Customer Service assistance and guidance for their assigned site. The Customer Service department handles all customer requests, order entry, running daily reports and works very close with all departments to ensure all customer requests are handled in a timely manner.
Essential Functions and Basic Duties
Develop and maintain customer relationships in a professional manner
Process hold/release of inventory
Review receipts/outbounds for accuracy
Invoice and verify accounts accurately and in a timely manner
Generate customer reports per customer request as needed
Verify inventory and notify customers of potential shortages
Ensuring electronic transactions are not failing
Coordinate with Operations on special customer requests, expediting when necessary.
Serve as first point of contact to resolve customer issues.
Maintain and file documentation in an organized and comprehensive way.
Perform other duties and special projects as needed.
Qualifications
High school diploma or GED required
Excellent verbal and written communication skills.
Excellent organizational skills, including ability to multi-task and prioritize workload.
Proficient computer skills, including Microsoft Office Suite.
Strong sense of urgency and ability to meet deadlines.
High level of attention to detail.
Willingness to carry out procedures as directed.
Understand and follow verbal instruction, written instruction, and company policies
Comfortable working independently or as a team.
Arcadia Cold Storage and Logistics is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
$28k-37k yearly est. 6d ago
Customer Service Representative
Dexian
Customer care representative job in Phoenix, AZ
The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists
Responsibilities
Communicate with customers via phone, email and chat
Provide knowledgeable answers to questions about product, pricing and availability
Work with internal departments to meet customer's needs
Data entry in various platforms
Qualifications
At least 1 - 3 years' of relevant work experience
Excellent phone etiquette and excellent verbal, written, and interpersonal skills
Ability to multi-task, organize, and prioritize work
$28k-37k yearly est. 4d ago
Customer Service Representative
Hire Score LLC
Customer care representative job in Scottsdale, AZ
Join a growing environmental services firm with offices across the U.S., known for hands-on leadership and supportive teams. As a Customer Service Representative, you'll serve as the voice and face of our client-building trust, resolving complex issues, and ensuring every customer feels heard and valued.
This role is ideal for someone who genuinely enjoys helping others, brings empathy and professionalism to every interaction, and values being part of a collaborative, service-driven team. The ideal candidate has a strong foundation in customer service, excels at problem-solving and conflict resolution, and is motivated to make a meaningful impact every day.
What You'll Do:
Deliver outstanding support through phone, email, and other channels-responding promptly, accurately, and with a positive attitude.
Understand and anticipate customer needs, providing thoughtful, effective solutions that ensure satisfaction and loyalty.
Handle escalated or complex issues with professionalism, empathy, and a focus on long-term resolution.
Build genuine relationships by engaging customers in open, helpful, and solution-oriented communication.
Process orders and maintain accurate records of customer interactions using CRM and ticketing systems.
Think creatively to develop innovative solutions and process improvements that elevate the customer experience.
Collaborate across departments to ensure smooth order fulfillment, issue resolution, and service consistency.
Proactively identify trends and recommend strategies to enhance retention and overall customer satisfaction.
Follow best practices and communication standards that reflect company values and service excellence.
Qualifications:
3+ years of customer service experience, preferably in a senior or escalation-handling capacity.
Expertise in CRM and support platforms (will work with Zendesk -ticketing system-Zendesk or other similar ticketing system preferred)
A calm, empathetic demeanor with the ability to de-escalate and resolve challenging situations.
Exceptional communication skills-clear, professional, and persuasive both verbally and in writing.
Strong analytical and problem-solving skills, with attention to detail and sound judgment.
Excellent organizational abilities, including multitasking and prioritizing under pressure.
A collaborative spirit, eager to support both customers and teammates
$28k-37k yearly est. 1d ago
Bilingual Customer Service and Sales Representative
American Family Insurance Group 4.5
Customer care representative job in Phoenix, AZ
You will provide support to insureds and agencies, and internal and external partners. Handle each interaction with a genuine desire to connect with the caller while adapting the support to the customer's needs. Take ownership of each interaction whi Customer Service, Sales Representative, Bilingual, Customer Experience, Representative, Sales, Retail, Manufacturing
$29k-35k yearly est. 6d ago
Representative 2, Call Center
Coolsys, Inc.
Customer care representative job in Phoenix, AZ
Prioritize calls (incoming). - Assign and dispatch technicians. - Work with Service Managers to address open calls. - Maintain proactive communication with customers regarding missed SLAs. - Verify nightly on call crew. - Understand the geography o Call Center, Representative, Service Manager, Retail, Construction
$27k-35k yearly est. 6d ago
Learn more about customer care representative jobs
How much does a customer care representative earn in Buckeye, AZ?
The average customer care representative in Buckeye, AZ earns between $27,000 and $43,000 annually. This compares to the national average customer care representative range of $26,000 to $40,000.
Average customer care representative salary in Buckeye, AZ