Customer Accounts Advisor
Customer care representative job in Fort Myers, FL
The salary range for this role is $14.00 to $14.75 per hour*.
is also eligible for incentive pay based on performance.
Aaron's Customer Account Advisors serve as coaches to our customer, driving payment collections and lease agreement renewals by understanding lease agreement benefits and ensuring customers are 100% satisfied with the product. As a Customer Account Advisor, you will build relationships with our customers over the phone and face-to-face to help bring them one-step closer to ownership.
Skills for Success
Customer Account Advisors can connect and relate well to people, demonstrate empathy, listen attentively, explain things simply and easily, and successfully navigate difficult conversations. Strong multi-tasking, organizational, negotiation and persuasion skills are necessary. Like all Aaron's team members, they share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life.
The Work
Attainment and upkeep of customers' accounts including maintaining updated customer information in the store computer system and documenting all customer payment appointments.
Direct contact with customers who have not renewed their Lease agreement(s) both in home visits and over the phone
Sell customers on the benefits of timely lease agreement renewal payments
Assist the Customer Account Manager in setting and achieving daily, weekly and monthly revenue and renewal goals
Assist with merchandise returns and guest deliveries as directed by management
Clean and certify merchandise in the Quality Assurance Center for all items personally returned
Complete and maintain weekly vehicle maintenance sheet and route sheets daily
Load, secure and protect product in company vehicle
Safely operate company vehicle
Assist the Sales Team as needed
Any reasonable duties requested by management
Requirements
United States at least 21 years old with a valid state Driver's License and compliance with the Company's Driver Qualification Policy; including satisfactory MVR (driving record). Canada at least the age of 18.
Must meet DOT requirements to obtain certification in required states (United States)
Ability to work schedule of hours varying from 8 am to 9 pm
Ability to lift up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly
Two years of retail/customer service experience preferred
High School diploma or equivalent preferred
Excellent interpersonal and communication skills
High energy with the ability to effectively perform all functions of the store and multitasking effectively
Proper telephone etiquette
Uphold the Aaron's Brand and protect company assets
Maintain a professional appearance
Proficient computer skills
Aaron's Total Rewards
Our team members are our greatest asset. As an expression of our appreciation, Aaron's is proud to offer outstanding career training, competitive performance incentives, excellent advancement opportunities, and a distinctive benefits package which includes**:
Paid time off, including vacation days, sick days, and holidays
Medical, dental and vision insurance
401(k) plan with contribution matching
*Note that the pay range provided above is the lowest to highest ratewe in good faith believe we would pay for this role at the time of this posting. We may ultimately paymore or less than the posted range, and the range may be modifiedin the future. An employee's pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable.The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remainsin the Company's sole discretion unless and until paid and may be modifiedat the Company's sole discretion, consistent with the law.
**Benefits vary based on FT and PT employment status.
Customer Relations Specialist
Customer care representative job in Fort Myers, FL
Job Description
Customer Relations Specialist - Fort Myers
Earn $1,000-$2,500+ WEEKLY • No Experience Needed • Weekly Pay
Service Pros Auto Glass is hiring friendly, motivated people to work inside our partnered auto dealerships. If you enjoy talking to people and want a high-earning, entry-level opportunity, this is it.
What You'll Do
Greet customers in the service drive
Identify simple windshield replacement needs (we train you!)
Explain options and help schedule service
Build relationships with dealership staff
Track customer interactions and hit daily/weekly goals
What We're Looking For
No experience required - we train fast
Positive, outgoing, and coachable
Strong people skills
Valid driver's license & reliable transportation
What You Get
$1,000-$2,500+ weekly
Weekly pay
Fast training & clear growth opportunities
Supportive, team-first culture
Fun team events & bonuses
Apply Today
Start earning quickly in a role with simple duties, strong support, and excellent weekly pay.
Account Service Rep
Customer care representative job in Estero, FL
Account Service Representative - Corporate Contracts:
The primary focus of the Account Service Representative is to provide contract support to Account Managers and Sales Leadership. This position will report to the Manager, Sales Support.
Expected salary is $50,000
What You'll Do:
Manage contracting process from pricing request form (PRF) through contract execution, including generating contract proposals, drafts, amending existing agreements, redlining process, approvals, and final agreements checking for accuracy and completeness.
Ensuring all contracts, exhibits, and amendments templates are up to date and accurate.
Track contract status, approvals, and signatures to ensure timely execution
Work with Legal department to discuss and work through contract language.
Data input and management: Accurately enter, update, and maintain data in the Compliance tool.
Support training for Account Management and is the subject matter expert for Salesforce contract process to ensure approvals are set up and are accurately reflected.
Drive optimization and process improvement while applying best practice methodologies.
Aid in conflict resolution.
Additional duties and projects as assigned.
What We're Looking For:
Bachelor's Degree.
Knowledge of contracting policies, legal requirements, and best practices.
Excellent communication (written and verbal) and interpersonal skills.
A well-organized individual, able to adapt and adjust to different daily tasks, detail oriented, and ability to prioritize multiple projects.
The ability to learn new programs, software and reports quickly, must have a working knowledge with Microsoft Office, specifically with Word, Excel & Outlook.
The ability to collaborate with others as well as work independently.
The ability to adapt quickly to changes in business climate.
Excellent problem-solving skills, research/investigate to find resolution.
What You'll Get:
Up to 40% off the base rate of any standard Hertz Rental
Paid Time Off
Medical, Dental & Vision plan options
Retirement programs, including 401(k) employer matching
Paid Parental Leave & Adoption Assistance
Employee Assistance Program for employees & family
Educational Reimbursement & Discounts
Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
Perks & Discounts -Theme Park Tickets, Gym Discounts & more
Auto-ApplyCare Coordinator (IDD Pilot Program)
Customer care representative job in Fort Myers, FL
Job Description
We are seeking a Care Coordinator for the IDD Pilot Program to join our team at Independent Living Systems (ILS). ILS, along with its affiliated health plans known as Florida Community Care and Florida Complete Care, is committed to promoting a higher quality of life and maximizing independence for all vulnerable populations.
About the Role:
The Care Coordinator for the IDD Pilot Program plays a pivotal role in managing and facilitating comprehensive care plans for individuals with intellectual and developmental disabilities. This position ensures that participants receive coordinated, person-centered services that promote their health, well-being, and independence. The Care Coordinator acts as a liaison between healthcare providers, community resources, families, and the individuals themselves to streamline access to necessary supports and services. By monitoring progress and adjusting care plans as needed, the role contributes to improved health outcomes and quality of life for program members. Ultimately, the Care Coordinator's core functions include assessing individual needs, developing a person-centered support plan, coordinating services and care, and serving as the enrollee's advocate.
Minimum Qualifications:
With the following qualifications, have a minimum of two (2) years of relevant experience working with individuals with intellectual developmental disabilities:
Bachelor's degree in social work, sociology, psychology, gerontology, or related social services field.
Bachelor's degree in field other than social science
Registered Nurse (RN) licensed to practice in the state of Florida.
Licensed Practical Nurse (LPN) with a minimum of four (4) years of relevant experience working with individuals with intellectual developmental disabilities.
Relevant professional human service experience may substitute for the educational requirement on a year-for-year basis.
Preferred Qualifications:
Master's degree in social work, public health, or a related discipline.
Certification in care coordination or case management (e.g., CCM, CCRC).
Experience with Medicaid waiver programs or other disability support services.
Familiarity with behavioral health interventions and supports.
Responsibilities:
Serve as the primary point of contact for the enrollee and their authorized representatives.
Assess needs, identify care gaps, and develop a person-centered support plan.
Coordinate services and care across the continuum and facilitate communication with providers and community resources.
Provide education and support on available resources and self-advocacy.
Maintain accurate documentation and ensure compliance with policies, regulations, and quality standards.
Call Center Financial Representative
Customer care representative job in Fort Myers, FL
Compensation: $20.00 hourly Position Type: Full Time Training Schedule: Monday through Friday 8:00 AM - 5:00 PM Member Care Center Hours of Operation: Monday through Friday 7:00 AM - 8:00 PM & Saturday 8:00 AM - 1:00 PM various shifts are available within the hours of operation
* Hybrid option available after 3-6 months of satisfactory performance*
The Call Center Financial Representative is a key contributor to the outstanding service provided to Suncoast Credit Union members. This role upholds a high level of member satisfaction by providing prompt, accurate, efficient, and professional service, with the utmost concern for confidentiality, security, and privacy of member data. An ideal candidate is a self-motivated individual who thrives in a fast-paced environment with the ability to adapt quickly and manage multiple tasks.
Responsibilities
* Handle a high volume of inbound telephone inquiries
* Process a variety of financial transactions for members, such as withdrawals, posting loan payments, and transfers between accounts
* Inform members and prospective members about products and services offered by Suncoast Credit Union
* Demonstrate patience in all customer interactions, maintaining a pleasant tone and manner
* Determine membership eligibility
* Research and resolve member concerns
* Perform account maintenance, data entry, and account corrections
* Maintain an awareness of calls waiting
* Implement phone center and member service requirements established by management
* Attend educational events to increase professional knowledge
* Complete annual BSA/AML compliance training and understands employee's role in maintaining an effective BSA/AML compliance program
* Complete FACT Act Red Flag training
Qualifications
* High school diploma or equivalent
* Bilingual preferred
* Previous experience with a financial institution, call center, or customer service role preferred
* Ability to prioritize tasks by effectively managing competing and changing priorities to meet deadlines
* Accurate, detail-oriented, and organized with task management
* Ability to analyze and resolve difficult and complex problems
* Good written, verbal, and interpersonal communication skills to interact effectively with members, staff, vendors, and government regulators
* Ability to communicate information requiring explanation or interpretation
* Ability to work independently and in a team-oriented environment
* Ability to manage fluctuating shifts with early morning or evening hours
Skills
* AI & Machine Learning
* Customer Service
* Data Science
Benefits
* Financial Well-Being: Bonus Program up to 12%, 401K Matching up to 8%, Retirement Planning, Pay Increases based on Competency, Employee Loan Discounts, Flex Spending Accounts
* Wellness: Medical Coverage, Dental and Vision Coverage, Access to 4,000+ Gyms, Mental Health Resources, PTO Wellness Days, Short Term and Long Term Disability Coverage
* Work-Life Balance: 11 Paid Holidays, 3 weeks of Paid Time Off, 4 weeks of Paid Parental Leave, Birthday PTO
* Community Involvement: Paid Volunteer Hours
* Growth: Degree Assistance up to $5,000 per year
For more information, including additional benefits, please visit our benefits website at ************************************************
Company Overview
Suncoast Credit Union is consistently chosen as a Tampa Bay Times Top Workplace because its employees genuinely #LOVEWORK! Employees flourish in an inclusive culture celebrating growth and prioritizing the community.
For more information, please visit our careers site at ****************************************
Responsibilities
* Handle a high volume of inbound telephone inquiries
* Process a variety of financial transactions for members, such as withdrawals, posting loan payments, and transfers between accounts
* Inform members and prospective members about products and services offered by Suncoast Credit Union
* Demonstrate patience in all customer interactions, maintaining a pleasant tone and manner
* Determine membership eligibility
* Research and resolve member concerns
* Perform account maintenance, data entry, and account corrections
* Maintain an awareness of calls waiting
* Implement phone center and member service requirements established by management
* Attend educational events to increase professional knowledge
* Complete annual BSA/AML compliance training and understands employee's role in maintaining an effective BSA/AML compliance program
* Complete FACT Act Red Flag training
Qualifications
* High school diploma or equivalent
* Bilingual preferred
* Previous experience with a financial institution, call center, or customer service role preferred
* Ability to prioritize tasks by effectively managing competing and changing priorities to meet deadlines
* Accurate, detail-oriented, and organized with task management
* Ability to analyze and resolve difficult and complex problems
* Good written, verbal, and interpersonal communication skills to interact effectively with members, staff, vendors, and government regulators
* Ability to communicate information requiring explanation or interpretation
* Ability to work independently and in a team-oriented environment
* Ability to manage fluctuating shifts with early morning or evening hours
Skills
* AI & Machine Learning
* Customer Service
* Data Science
Benefits
* Financial Well-Being: Bonus Program up to 12%, 401K Matching up to 8%, Retirement Planning, Pay Increases based on Competency, Employee Loan Discounts, Flex Spending Accounts
* Wellness: Medical Coverage, Dental and Vision Coverage, Access to 4,000+ Gyms, Mental Health Resources, PTO Wellness Days, Short Term and Long Term Disability Coverage
* Work-Life Balance: 11 Paid Holidays, 3 weeks of Paid Time Off, 4 weeks of Paid Parental Leave, Birthday PTO
* Community Involvement: Paid Volunteer Hours
* Growth: Degree Assistance up to $5,000 per year
For more information, including additional benefits, please visit our benefits website at ************************************************
Company Overview
Suncoast Credit Union is consistently chosen as a Tampa Bay Times Top Workplace because its employees genuinely #LOVEWORK! Employees flourish in an inclusive culture celebrating growth and prioritizing the community.
For more information, please visit our careers site at ****************************************
Auto-ApplyTier 1 - Customer Experience Representative
Customer care representative job in Bonita Springs, FL
Starting Salary: $46,550 Schedule: Monday to Friday, 8:30 a.m.- 5:30 p.m. (EST) eDist is a profitable, self-funded, and well-established AI Speech Automation technology company offering stable, non-seasonal roles and rapid advancement.
Overview of Responsibilities:
* Respond to inbound customer inquiries.
* Provide navigation and usage support for Dictation.Cloud.
* Perform initial troubleshooting using SOPs.
* Document interactions accurately in HubSpot.
* Maintain service levels and quality standards. Participate in paid on-call rotation.
Core Competencies:
* Customer Focus
* Technical Aptitude
* Communication
* Problem Solving
* Attention to Detail
* Time Management
* Adaptability
* Teamwork
Qualifications: Drive to learn about technology and grow your knowledge.
* Strong communication and customer-service skills.
* Ability to troubleshoot basic technical issues.
* Familiarity with Windows and Microsoft Office.
* Ability to work full-time in office.
* Ability to assess Clients' support needs as they arise and provide solutions or direct to the proper channels.
* Comfortable communicating verbally with Clients to explain company and product values to ensure satisfaction.
* Ability to utilize, and supplement self-service resources (internal guides, manuals, SOPs, etc.).
* Ability to thrive on change and a sense of urgency to get things done.
* High energy with the ability to multitask and prioritize efficiently.
* Desire to learn our solutions, help others, and rapidly advance.
* Have excellent time management skills and can make decisions quickly.
* Maintain composure and Client focus while resolving issues.
* Superb ability to focus on detail as well as the overall view.
Optional Qualifications:
* English/Spanish bilingual (preferred).
* Bachelor's Degree in computer science or similar industry experience.
* Comp TIA or equivalent experience
* Experience in HubSpot
* Healthcare IT experience is desirable
* Knowledge of Dragon Voice Recognition Software.
* Knowledge of Philips Dictation software and hardware products.
* Knowledge of Dictation & Transcription Hardware or Software.
* Any IT certifications in Networking, Citrix, VM Ware, Microsoft, or mac OS.
* Sales or hospitality experience.
* Work in Medical EHR or similar experience in vertical-specific software platforms.
Customer Service Representative
Customer care representative job in Fort Myers, FL
Do your friends and co-workers refer to you as a people person? Have friends or people told you or suggested you go into sales? Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so we are looking for employees just like you in the ever-changing Sign Industry.
As a FASTSIGNS Customer Service Representative, you will be the initial contact with current customers as well as prospective customers in our FASTSIGNS Center. You will work with customers in numerous ways such as email, telephone, in-person and at their place of business. You will be working to build long-lasting relationships by turning prospects into customers and then into long term clients.
The sign industry is ever changing and dynamic. All you have to do is look all around and you'll see there are signs of all types everywhere. You will never be bored working in the sign industry as even the smallest of jobs up to very large projects are unique and highly customized.
FASTSIGNS is the franchise industry leader with over 700 locations in many countries worldwide. We have the most extensive training programs both online and in-person in the industry. Working for FASTSIGNS will allow you to grow your personal and business skills. At FASTSIGNS we pride ourselves on the best customer service in the Sign Industry and to prove it we survey our customers to ensure we constantly improve our service.
Our ideal candidate for this position is someone who is outgoing, responsive, eager to learn and has the ability to build relationships. Great listening skills, documentation and organization are highly valued in candidates for this position. You will learn to prepare estimates, implement work orders and ensure timely delivery of finished orders. You will be involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center.
We are not just looking for just anyone to fill this position, we are looking for someone that believes they are the best! We don't consider this position as an entry-level we consider the position a stepping stone for any individual who wants a career path and personal growth in their life. If you think you have what it takes to be successful in this dynamic industry we encourage you to apply. Are you that person?
Sales Rep/Customer service
Customer care representative job in Fort Myers, FL
Join Our Team Growing Team in Ft. Meyers FL!
We are looking for dynamic and motivated individuals to join our team as a Customer Service/Sales Representative. As a key member of our team, you will be responsible for providing exceptional customer service and driving sales to help us achieve our goals.
Key Responsibilities:
Provide excellent customer service to all clients and customers
Assist customers with inquiries, concerns, and product information
Process sales transactions accurately and efficiently
Meet and exceed sales targets
Build strong relationships with customers to drive repeat business
Maintain a clean and organized work appearance
Stay up-to-date on product knowledge and industry trends
Qualifications:
Previous experience in customer service and sales is preferred but not required
Excellent communication and interpersonal skills
Ability to work in a fast-paced environment
Strong attention to detail and organizational skills
Positive attitude and a willingness to learn
Ability to work independently and as part of a team
If you are passionate about providing outstanding customer service, enjoy interacting with people, and thrive in a sales environment, we want to hear from you!
$500 fast start bonus based on production
*Ask about our 3-6 month Management training Program
Sales and Customer Acquisition Representative
Customer care representative job in Fort Myers, FL
We specialize in delivering high-impact sales solutions by understanding complex markets and helping our clients overcome key challenges. As a strategic sales and customer service company, we provide full-service support with minimal onboarding time, getting results quickly and efficiently. If you're great at closing sales, love meeting new people, and have a passion for delivering exceptional customer service, this is the role for you. Join our Sales and Customer Acquisition Team and become the vital link between our company and new customers.
You'll introduce innovative tech solutions, make personalized recommendations, and guide clients from the first conversation through to installation. This is a fast-paced, team-driven environment where your skills in customer service and sales will shine-and where your success will be celebrated. If you're ready to grow and connect customers with the tools they need, we want to meet you!
Sales And Customer Acquisition Representative Responsibilities:
Engage directly with residential customers in the area to represent Lumen and promote current products, plans, and special sales offers.
Proactively generate leads and identify potential customers through outreach and networking
Guide clients through the decision-making process, turning interest into successful sales
Overcome objections with professionalism while maintaining high standards of customer service and care
Stay organized and efficient while managing your assigned territory to ensure smooth and effective sales operations
Work closely with management and fellow Sales and Customer Acquisition Representatives to tailor service packages and support seamless client onboarding.
Participate in ongoing training and industry development to enhance your product knowledge and refine your sales techniques
Sales And Customer Acquisition Representative Desired Attributes:
Experience in sales, retail, hospitality, or other customer-facing roles where you've delivered results and built strong client relationships
A natural talent for making customers feel heard, understood, and valued
Reliable transportation and the flexibility to travel within your assigned territory as needed
A positive, goal-oriented mindset with a passion for continuous personal and professional growth
The ability to stay calm under pressure and adapt quickly in a fast-changing sales environment
Sales and Customer Acquisition Representative Benefits:
A supportive, team-oriented culture where collaboration and growth are encouraged
Comprehensive hands-on training and ongoing professional development to build your career
Unlimited earning potential with uncapped commissions and performance-based bonuses
Fast-track promotion opportunities into leadership, training, and management roles
Exciting company trips, retreats, and incentives for top performers
Get rewarded for your results. This is a commission-only position with limits on earnings, and the compensation listed represents average annual income for representatives in this role.
Auto-ApplySales and Customer Acquisition Representative
Customer care representative job in Fort Myers, FL
Semper Velocity Management, Inc., a fast-growing Sales and Business Development firm in Fort Myers, is seeking a driven individual to join as a Sales and Customer Acquisition Representative. This is a hands-on opportunity to lead local market expansion, gain experience in customer acquisition, and launch a rewarding career by connecting clients to essential internet, voice, and entertainment services.
As a Sales and Customer Acquisition Representative, you'll master direct sales strategies and telecom product expertise through intensive training. This Sales and Customer Acquisition Representative role focuses on driving business growth by generating leads, delivering persuasive presentations, and closing deals, ensuring seamless onboarding for new customers.
Role Requirements For A Sales and Customer Acquisition Representative:
Participate in advanced training covering direct sales strategies, customer acquisition tactics, and product expertise in telecommunications
Proactively connect with residential consumers through targeted sales outreach in assigned territories
Conduct personalized consultations to uncover customer needs and position tailored solutions that deliver value
Deliver compelling presentations, overcome objections, and close new accounts with confidence and professionalism
Manage the enrollment process end-to-end, ensuring accurate documentation and a seamless customer experience
Consistently meet or exceed acquisition goals while maintaining detailed CRM records of leads and new accounts
Join ongoing sales coaching, market briefings, and training to sharpen skills and stay ahead of industry trends
What's In It For Our Sales And Customer Acquisition Representative?
Drive customer growth and expand market share for essential telecom services with results you can see
Build expertise in direct sales, negotiation, lead generation, and acquisition strategies valued across industries
Access clear career pathways into advanced sales, business development, and leadership roles
Thrive in a competitive, goal-oriented culture that supports growth and celebrates success
Gain hands-on experience in customer acquisition and market development-essential for a thriving sales career
Receive personalized coaching from experienced sales leaders invested in your success
Qualities That Set You Apart As A Sales And Customer Acquisition Representative:
You possess an undeniable drive to win and excel in a direct sales environment
You're a natural hunter, always seeking new opportunities and challenges
You have exceptional persuasive communication skills and can influence decisions effectively
You thrive on exceeding targets and are motivated by aggressive goals
You're incredibly resilient, turning challenges into opportunities for growth
You're a strategic thinker who can identify and capitalize on new market segments
You maintain a high level of energy and enthusiasm in every direct interaction
Your earning potential is directly tied to your performance, with no limits placed on commissions. Compensation estimates are based on what typical annual commission compensation is earned in the role.
Auto-ApplySales Department Appointment Setter & Customer Service Agent
Customer care representative job in Fort Myers, FL
Job DescriptionSam Galloway Ford is growing again! Please take advantage of this amazing opportunity to join our 4th generation, 96-year-old family owned and operated business. We are proud to serve Lee County as one of America's oldest Ford dealerships. We are currently looking to expand our sales BDC department with new team members.
We are in need of two to three appointment setters/customer service agents.
Responsibilities may include, but are not limited to:
- Calling customers to set sales appointments
- Answering emails in a timely manner
- Following up on customer inquiries
- Answering incoming sales phone calls
- Working with the BDC manager
- Communication with the sales team
Ideal Candidates:
- Team Player
- Phone etiquette experience
- Customer service background
- Great communicator
Sam Galloway offers competitive pay and a generous employee benefits program.
Benefits include:
PTO
Health Insurance
Dental Insurance
Vision Insurance
Employer Paid Life Insurance
Optional Additional Life Insurance
STD Insurance
LTD Insurance
Accidental Insurance
Critical Illness Insurance
HP Customer Sales Representative
Customer care representative job in Fort Myers, FL
Job Type:
Regular
Become a part-time HP Customer Sales Representative!
Pay: $19.00 per hour based on location and candidate experience
Schedule: Flex Friday, Saturday, or Sunday (10-15 Hours Per Week)
About the Position
HP and 2020 Companies have partnered to hire an HP Customer Sales Representative in your area! In this role, you will assist in driving sales and creating buzz and excitement around the HP brand and products in your local big-box retailer(s). You will demonstrate products to customers and tailor demonstrations to their ideal needs. You will be responsible for building rapport with customers and professional relationships with store management and employees.
Day-in-the-Life
Demonstrate HP products at a big box retail store
Engage and build rapport with customers by creating a memorable experience
Responsible for maintaining professional relationships with management and staff within assigned store
Train retail store associates on HP products and services
Maintain displays for cleanliness, functionality, and demo-readiness
Responsible for reporting and competitive insights
What's in it for you?
Stable, weekly schedule
Next day pay on-demand with DailyPay
Friday, Saturday, or Sunday availability
Paid training completed online
$25 per month Technology Reimbursement
Represent one of the most environmentally friendly companies worldwide
I'm Interested! What Qualifications Do I Need?
Be a problem-solving, tech-savvy enthusiast
Have an outgoing personality and be eager to learn
Be comfortable engaging with customers and demonstrating products with training
Ability to engage in a selling process that overcomes objections and connects with customer needs
Retail experience or customer service experience in electronics, tech or wireless a plus
Training or product demonstration experience a plus
1-year job experience required
About Company
2020 Companies is a premier outsourced sales and marketing agency launching and advocating new products and brands, penetrating new consumer segments, and executing sales and marketing strategies. 2020 trains our teams to succeed in any environment and equips them with the best technology and training to be flexible, engaging, and adept at solving problems.
Job Description:
Sell products and services in a retail store, kiosk, and/or event environments
Maintain professional interaction with both customers and fellow employees
Meet or exceed personal sales goals on a monthly basis
Courteously welcome customers and offer assistance
Direct customers by escorting them to displays; assess needs and suggests products to fit those needs
Advise customers by providing information on products and services
Help customers make selections by building customer confidence
Accurately document and report sales
Contribute to team effort by accomplishing related results as needed
Responsible for accurately tracking and communicating all activity to Retail Operations
Ensure work station/kiosk is clean, well-organized, functional and presentable at all times
Responsible for submitting all paperwork completely and accurately
Performance Measurements:
Regular and prompt attendance
Meet established monthly/weekly sales quota/goals
Customer/client satisfaction based on rejection percentage and substantiated complaints
Qualifications:
High school diploma or equivalent required
Six (6) months prior sales, retail, telecom or marketing experience
Demonstrated knowledge of products and services
Excellent communications, presentation, interpersonal and problem-solving skills
Impeccable integrity and commitment to customer satisfaction
Ability to multi-task in a fast-paced, team environment
Must be available to work evenings, weekends and holidays as needed
Ability to maintain customer confidentiality
What You Can Expect From 2020 Companies
We welcome every voice, and we are committed to building a truly inclusive environment where your differences are not just welcomed, they are celebrated. We are always identifying opportunities to encourage our team to be their authentic selves, while working to provide a best-in-class experience for our employees. Whether that's paid holidays, long-term career pathing options, personal development opportunities or professional stretch assignments, you can expect 2020 Companies to support you.
2020's Commitment
We are committed to creating a diverse and inclusive organization and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other dimensions of identity.
Auto-ApplyCall Center Representative
Customer care representative job in Port Charlotte, FL
Marketing and Staffing, LLC
Pivotal Health Physical Medicine has merged with South Florida Physical Medicine to create RejuvenX Marketing and Staffing, LLC. These cutting edge are expanding up and down the West Coast and East Coast of Florida. We welcome the opportunity for you to join our rapidly growing team.
Job Description
Call Center Representative Responsibilities Include:
Managing large amounts of inbound and outbound calls in a timely manner
Following call center “scripts” when handling different topics
Identifying patients' needs, clarify information, research every issue and providing solutions
Job brief
We are looking for a Call Center Representative that will be the liaison between our company and its current and potential patients. The successful candidate will be able to accept ownership for effectively solving patient issues, complaints, and inquiries; keeping patient satisfaction at the core of every decision and behavior.
Responsibilities
Manage large amounts of inbound and outbound calls in a timely manner
Follow communication “scripts” when handling different topics
Identify patients' needs, clarify information, research every issue and provide solutions and/or alternatives
Seize opportunities to upsell products when they arise
Build sustainable relationships and engage patients by taking the extra mile
Keep records of all conversations in our call center database in a comprehensible way
Meet personal/team qualitative and quantitative targets
Qualifications
Requirements
Previous experience in a customer support role
Track record of over-achieving quota
Strong phone and verbal communication skills along with active listening
Familiarity with CRM systems and practices
Customer focus and adaptability to different personality types
Ability to multi-task, set priorities and manage time effectively
High school degree
Additional Information
All your information will be kept confidential according to EEO guidelines.
Clinical Call Center Specialist
Customer care representative job in Naples, FL
Job DescriptionResponsibilities:
Call patients regarding their biopsy results
Appropriately schedule the patient if follow up treatment/procedures are needed
Complete tasks, intra-mails, appointments scheduled, pathology results, pharmacy prior authorizations, insurance authorizations for surgeries
Receive incoming calls through our surgical phone line and appropriately assist the patient
Answer telephone promptly and in a polite and professional manner
Monitoring the pathology log, surgical days, mohs days and assigning your team tasks accordingly
Work effectively and efficiently with your team
Work as a team member
Qualifications:
Minimum one year of dermatology medical assistant experience
Experience scheduling patients
Experience calling patients regarding biopsy results
Excellent verbal and written communication skills in a customer service environment
Proficient in use of computers and software programs
Ability to handle confidential and sensitive information
Must be detailed oriented and able to handle multi-tasks
Extremely outgoing with a good phone presence
Customer Accounts Advisor
Customer care representative job in Port Charlotte, FL
The salary range for this role is $14.00 to $14.75 per hour*.
is also eligible for incentive pay based on performance.
Aaron's Customer Account Advisors serve as coaches to our customer, driving payment collections and lease agreement renewals by understanding lease agreement benefits and ensuring customers are 100% satisfied with the product. As a Customer Account Advisor, you will build relationships with our customers over the phone and face-to-face to help bring them one-step closer to ownership.
Skills for Success
Customer Account Advisors can connect and relate well to people, demonstrate empathy, listen attentively, explain things simply and easily, and successfully navigate difficult conversations. Strong multi-tasking, organizational, negotiation and persuasion skills are necessary. Like all Aaron's team members, they share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life.
The Work
Attainment and upkeep of customers' accounts including maintaining updated customer information in the store computer system and documenting all customer payment appointments.
Direct contact with customers who have not renewed their Lease agreement(s) both in home visits and over the phone
Sell customers on the benefits of timely lease agreement renewal payments
Assist the Customer Account Manager in setting and achieving daily, weekly and monthly revenue and renewal goals
Assist with merchandise returns and guest deliveries as directed by management
Clean and certify merchandise in the Quality Assurance Center for all items personally returned
Complete and maintain weekly vehicle maintenance sheet and route sheets daily
Load, secure and protect product in company vehicle
Safely operate company vehicle
Assist the Sales Team as needed
Any reasonable duties requested by management
Requirements
United States at least 21 years old with a valid state Driver's License and compliance with the Company's Driver Qualification Policy; including satisfactory MVR (driving record). Canada at least the age of 18.
Must meet DOT requirements to obtain certification in required states (United States)
Ability to work schedule of hours varying from 8 am to 9 pm
Ability to lift up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly
Two years of retail/customer service experience preferred
High School diploma or equivalent preferred
Excellent interpersonal and communication skills
High energy with the ability to effectively perform all functions of the store and multitasking effectively
Proper telephone etiquette
Uphold the Aaron's Brand and protect company assets
Maintain a professional appearance
Proficient computer skills
Aaron's Total Rewards
Our team members are our greatest asset. As an expression of our appreciation, Aaron's is proud to offer outstanding career training, competitive performance incentives, excellent advancement opportunities, and a distinctive benefits package which includes**:
Paid time off, including vacation days, sick days, and holidays
Medical, dental and vision insurance
401(k) plan with contribution matching
*Note that the pay range provided above is the lowest to highest ratewe in good faith believe we would pay for this role at the time of this posting. We may ultimately paymore or less than the posted range, and the range may be modifiedin the future. An employee's pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable.The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remainsin the Company's sole discretion unless and until paid and may be modifiedat the Company's sole discretion, consistent with the law.
**Benefits vary based on FT and PT employment status.
Care Coordinator (IDD Pilot Program)
Customer care representative job in Fort Myers, FL
We are seeking a Care Coordinator for the IDD Pilot Program to join our team at Independent Living Systems (ILS). ILS, along with its affiliated health plans known as Florida Community Care and Florida Complete Care, is committed to promoting a higher quality of life and maximizing independence for all vulnerable populations.
About the Role:
The Care Coordinator for the IDD Pilot Program plays a pivotal role in managing and facilitating comprehensive care plans for individuals with intellectual and developmental disabilities. This position ensures that participants receive coordinated, person-centered services that promote their health, well-being, and independence. The Care Coordinator acts as a liaison between healthcare providers, community resources, families, and the individuals themselves to streamline access to necessary supports and services. By monitoring progress and adjusting care plans as needed, the role contributes to improved health outcomes and quality of life for program members. Ultimately, the Care Coordinator's core functions include assessing individual needs, developing a person-centered support plan, coordinating services and care, and serving as the enrollee's advocate.
Minimum Qualifications:
With the following qualifications, have a minimum of two (2) years of relevant experience working with individuals with intellectual developmental disabilities:
Bachelor's degree in social work, sociology, psychology, gerontology, or related social services field.
Bachelor's degree in field other than social science
Registered Nurse (RN) licensed to practice in the state of Florida.
Licensed Practical Nurse (LPN) with a minimum of four (4) years of relevant experience working with individuals with intellectual developmental disabilities.
Relevant professional human service experience may substitute for the educational requirement on a year-for-year basis.
Preferred Qualifications:
Master's degree in social work, public health, or a related discipline.
Certification in care coordination or case management (e.g., CCM, CCRC).
Experience with Medicaid waiver programs or other disability support services.
Familiarity with behavioral health interventions and supports.
Responsibilities:
Serve as the primary point of contact for the enrollee and their authorized representatives.
Assess needs, identify care gaps, and develop a person-centered support plan.
Coordinate services and care across the continuum and facilitate communication with providers and community resources.
Provide education and support on available resources and self-advocacy.
Maintain accurate documentation and ensure compliance with policies, regulations, and quality standards.
Auto-ApplyTier 1 - Customer Experience Representative
Customer care representative job in Bonita Springs, FL
Starting Salary:
$46,550
Schedule: Monday to Friday, 8:30 a.m.- 5:30 p.m. (EST)
eDist is a profitable, self-funded, and well-established AI Speech Automation technology company offering stable, non-seasonal roles and rapid advancement.
Overview of Responsibilities:
Respond to inbound customer inquiries.
Provide navigation and usage support for Dictation.Cloud.
Perform initial troubleshooting using SOPs.
Document interactions accurately in HubSpot.
Maintain service levels and quality standards. Participate in paid on-call rotation.
Core Competencies:
Customer Focus
Technical Aptitude
Communication
Problem Solving
Attention to Detail
Time Management
Adaptability
Teamwork
Qualifications: Drive to learn about technology and grow your knowledge.
Strong communication and customer-service skills.
Ability to troubleshoot basic technical issues.
Familiarity with Windows and Microsoft Office.
Ability to work full-time in office.
Ability to assess Clients' support needs as they arise and provide solutions or direct to the proper channels.
Comfortable communicating verbally with Clients to explain company and product values to ensure satisfaction.
Ability to utilize, and supplement self-service resources (internal guides, manuals, SOPs, etc.).
Ability to thrive on change and a sense of urgency to get things done.
High energy with the ability to multitask and prioritize efficiently.
Desire to learn our solutions, help others, and rapidly advance.
Have excellent time management skills and can make decisions quickly.
Maintain composure and Client focus while resolving issues.
Superb ability to focus on detail as well as the overall view.
Optional Qualifications:
English/Spanish bilingual (preferred).
Bachelor's Degree in computer science or similar industry experience.
Comp TIA or equivalent experience
Experience in HubSpot
Healthcare IT experience is desirable
Knowledge of Dragon Voice Recognition Software.
Knowledge of Philips Dictation software and hardware products.
Knowledge of Dictation & Transcription Hardware or Software.
Any IT certifications in Networking, Citrix, VM Ware, Microsoft, or mac OS.
Sales or hospitality experience.
Work in Medical EHR or similar experience in vertical-specific software platforms.
JOB CODE: 1000144
Sales Department Appointment Setter & Customer Service Agent
Customer care representative job in Fort Myers, FL
Sam Galloway Ford is growing again! Please take advantage of this amazing opportunity to join our 4th generation, 96-year-old family owned and operated business. We are proud to serve Lee County as one of America's oldest Ford dealerships. We are currently looking to expand our sales BDC department with new team members.
We are in need of two to three appointment setters/customer service agents.
Responsibilities may include, but are not limited to:
- Calling customers to set sales appointments
- Answering emails in a timely manner
- Following up on customer inquiries
- Answering incoming sales phone calls
- Working with the BDC manager
- Communication with the sales team Ideal Candidates: - Team Player- Phone etiquette experience - Customer service background
- Great communicator
Sam Galloway offers competitive pay and a generous employee benefits program.
Benefits include:
PTO
Health Insurance
Dental Insurance
Vision Insurance
Employer Paid Life Insurance
Optional Additional Life Insurance
STD Insurance
LTD Insurance
Accidental Insurance
Critical Illness Insurance
Auto-ApplyAccount Service Rep Sr
Customer care representative job in Estero, FL
Job Purpose:
The primary focus of the Senior Account Service Representative is to provide sales support to Account Managers and Sales Leadership
Business Impact:
This role has an impact on our financial performance, service and customer loyalty.
Job Contributions - What Will You Do:
Corporate Customer Service
Serve as point of contact for account/customer service issues
Coordinate the handling of all VIP reservations for accounts
Build relationships with account contacts and provide excellent customer service
Work intra-organizationally with multiple contacts/departments to streamline processes
Liaise with Hertz Claim Management (HCM) to include claim issue investigation and resolution
Assist with the implementation and process of Charge Card applications (GCC/HCC)
Assist with work in other Sales Operations departments as needed.
Contract Processing
Manage the full range of corporate sales opportunity activities, from opportunity through contract signature and upload.
Act as key point of contact for Sales team on assigned corporate contracts and ensure 100% accuracy.
Communicate clearly and concisely (both verbally and in writing) so that others may understand what is required at all levels within the organization.
Customer Reporting
Create, schedule, and execute standard Customer Reporting - monthly/quarterly/annually
Design new customized ad hoc and scheduled reports through Cognos Query
Ensuring all reports are completed and delivered by expected due date, must manage the calendar of assigned reports to meet 100% compliance
Effectively monitor the Sales Reporting queue for new reports - actioning all requests within requested timeframe for completion and ‘closing' request
Generate reports and input data into Quarterly Business Reviews
Experience and Qualifications:
Minimum 2 years in role as Account Service Representative
Bachelor degree required
Ability to adapt quickly to changes in business climate
Excellent problem solving skills; research/investigate to find resolution
Computer Skills (MS Word, Excel, PowerPoint and Outlook)
Advanced Excel skills to include pivot tables
Advanced PowerPoint skills to include creating and revising presentations
Strong written and verbal communication skills
Communicate effectively with outside clientele and within the Hertz Organization
Ability to learn new programs, software and reports quickly
Detail oriented, highly organized and ability to prioritize multiple projects
Capable of working independently and in an open team environment
Excellent customer service skills both in person and via phone
Auto-ApplyCall Center Representative
Customer care representative job in Port Charlotte, FL
Marketing and Staffing, LLC Pivotal Health Physical Medicine has merged with South Florida Physical Medicine to create RejuvenX Marketing and Staffing, LLC. These cutting edge are expanding up and down the West Coast and East Coast of Florida. We welcome the opportunity for you to join our rapidly growing team.
Job Description
Call Center Representative Responsibilities Include:
Managing large amounts of inbound and outbound calls in a timely manner
Following call center “scripts” when handling different topics
Identifying patients' needs, clarify information, research every issue and providing solutions
Job brief
We are looking for a Call Center Representative that will be the liaison between our company and its current and potential patients. The successful candidate will be able to accept ownership for effectively solving patient issues, complaints, and inquiries; keeping patient satisfaction at the core of every decision and behavior.
Responsibilities
Manage large amounts of inbound and outbound calls in a timely manner
Follow communication “scripts” when handling different topics
Identify patients' needs, clarify information, research every issue and provide solutions and/or alternatives
Seize opportunities to upsell products when they arise
Build sustainable relationships and engage patients by taking the extra mile
Keep records of all conversations in our call center database in a comprehensible way
Meet personal/team qualitative and quantitative targets
Qualifications
Requirements
Previous experience in a customer support role
Track record of over-achieving quota
Strong phone and verbal communication skills along with active listening
Familiarity with CRM systems and practices
Customer focus and adaptability to different personality types
Ability to multi-task, set priorities and manage time effectively
High school degree
Additional Information
All your information will be kept confidential according to EEO guidelines.