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  • Customer Care Coor IV

    Mi Windows and Doors 4.4company rating

    Customer care representative job in Venice, FL

    🌟 Bring your Salesforce expertise to PGT, part of MITER Brands, as a Customer Care Coordinator IV - Venice, FL Are you a seasoned customer care professional with a passion for delivering exceptional experiences and leveraging technology to drive results? PGT is seeking a Customer Care Coordinator IV to join our team in Venice, FL. This advanced role focuses on managing complex customer interactions, optimizing processes through Salesforce expertise, and serving as a key liaison between customers and internal teams. 💰 Compensation & Schedule Hourly Pay Range: $ - $, based on experience Schedule: Monday-Friday, 8:00 to 5:00 🏢 About MITER Brands MITER Brands, home to trusted names like Milgard Windows & Doors, MI Windows & Doors, and PGT Innovations, is one of the nation's largest suppliers of high-quality vinyl windows and patio doors. With manufacturing facilities across the , we're proud to serve our customers with integrity, innovation, and excellence. Responsibilities Serve as a subject matter expert for customer care processes, ensuring seamless resolution of complex inquiries. Utilize Salesforce CRM to manage cases, track interactions, and generate actionable insights. Analyze customer data to identify trends and recommend process improvements. Coordinate with cross-functional teams-field service, sales, plant management, and engineering-to resolve escalated issues. Validate warranty claims and oversee scheduling for field technicians. Ensure timely delivery of replacement parts and manage high-priority requests. Mentor and support junior team members to elevate overall team performance. Maintain compliance with company policies and deliver exceptional service in a fast-paced environment. Qualifications Advanced proficiency in Salesforce CRM (case management, reporting, dashboards) is a must. Strong analytical and problem-solving skills. Excellent communication and leadership abilities. Bachelor's degree or equivalent experience. 3-5 years in customer service or customer care roles, ideally in manufacturing or building materials. Call center experience is a plus. Familiarity with window sales or millwork is advantageous. What We Offer Our benefits package includes coverage of your health, wealth, and wellness for you and your eligible spouse/dependents. We offer a competitive salary and benefits package, including a 401k with company match and generous paid time off to help you balance your life. Below is a list of benefits you will enjoy while working with our company. - Three comprehensive Medical plan options Prescription Dental Vision - Company Paid Life Insurance - Voluntary Life Insurance - Supplemental Hospital Indemnity, Critical Illness, and Accident Insurance - Company-paid Short-Term Disability - Company-paid Long-Term Disability - Paid time off (PTO) and paid Holidays - 401k retirement plan with company match - Employee Assistance Program - Teladoc - Legal Insurance - Identity Theft Protection - Pet Insurance - Team Member Discount Program - Tuition Reimbursement - Yearly Wellness Clinic MITER Brands, also known as MI Windows and Doors, Milgard and PGT Industries are an equal-opportunity employer. The company does not discriminate based on religion, race, creed, color, national origin, sex, age, disability, handicap, veteran status, sexual orientation, genetic information, or any other applicable legally protected category.
    $29k-34k yearly est. 13d ago
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  • Lead Customer Service Representative

    Circle K Stores, Inc. 4.3company rating

    Customer care representative job in Bonita Springs, FL

    Store 2************1 S Tamiami Tr, Bonita Springs, Florida 34134 Shift Availability. Flexible Availability Job Type. Lead Customer Service Representative. We want you to join our team as a Customer Service Representative. If you have the desire to be Customer Service Representative, Customer Service, Representative, Lead, Retail
    $27k-32k yearly est. 5d ago
  • Customer Service Representative

    Benecard Services, Inc.

    Customer care representative job in Bonita Springs, FL

    Under the direction of Call Center leadership, a Customer Service Representative is primarily responsible for handling incoming telephone calls and making outbound calls as needed. A Customer Service Representative may also be required to handle e-PA, e-mail and facsimile inquiries as needed and will have to meet established productivity and quality objectives. Initial training is 10 - 12 weeks in duration, Monday - Friday from 8:30 AM - 5:00 PM, work schedule change will be required after completing training. ESSENTIAL DUTIES AND RESPONSIBILITIES Respond promptly to all incoming inquiries/issues from pharmacy providers, members, and authorized client representatives. Make outbound calls as needed. Navigate multiple systems across dual screens and clearly document each call. Stay current with new policies and procedures. Maintain strong working relationships with co-workers and managers in support of a cohesive team environment. Maintain required quality and productivity metrics. Be proactive by reporting any repeat complications that may be occurring because of systems, policies, or technological deficiencies. Gain timely supervisory assistance in the event the situation requires intervention or investigation beyond normal capacity. Treat others with dignity and respect and demonstrate empathy on a regular basis, especially during difficult situations. Other duties as assigned. QUALIFICATIONS Three years' experience in a call center environment, (Must have high school diploma) or equivalent. Process oriented, ability to work in a team environment, Knowledge of Microsoft Outlook, Excel and Word is preferred, Excellent written and oral communication skills are required, Demonstrated ability to work and make decisions in a fast-paced environment, Demonstrated ability to multi-task, Flexible work schedule as needed Proven track record of reliability Will need to support weekend and possible second shift work. We are an equal opportunity employer.
    $23k-31k yearly est. 6d ago
  • Inbound Customer Service Representative- Immediate Openings

    Alorica 4.1company rating

    Customer care representative job in Fort Myers, FL

    At Alorica, we only do one thing - make lives better, one interaction at a time. We're a global leader in customer service and experience, serving the world's biggest brands with tens of thousands of employees in hundreds of locations around the globe. Job Description Your mission (should you choose to accept it) is to offer customer support through phone, email, online chat or social media to customers who have questions, concerns or confusion around a particular product or service. You're literally the voice of the brand, and a strong relationship between our clients and their customers starts with you. So only the awesome need apply. Qualifications Talks to customers over the phone, email, online chat or social media to resolve their questions or concerns Maintains and updates customer information as necessary Calmly attempts to resolve and de-escalate any issues Escalates calls to supervisor when necessary and appropriate Responds to requests for assistance and/or possible processing of credit card authorizations Tracks call-related information for auditing and reporting purposes Provides feedback reports on call issues related to downtime and/or training issues Upsells to customers as necessary JOB REQUIREMENTS Minimum Education and Experience: High School Diploma or GED required; college degree preferred Customer service experience a plus Phone-related customer service a major plus Familiarity with Microsoft Windows, Word, and Excel applications Bilingual language skills a plus Knowledge, Skills and Abilities: Stellar customer service skills - and an overwhelming desire to make lives better, one interaction at a time Ability to use phone and computer systems Excellent oral and written communication skills Strong listening/comprehension skills Ability to stay composed and objective Conversational, patient and confident, with a positive attitude WORKING CONDITIONS Work Environment A climate controlled, contact center environment - filled with amazing people, incredible career opportunities and the occasional dance-off Constant usage of phone and computer systems Physical Demands Constant sedentary work. You'll typically be sitting for most of the time, so be sure get up and stretch once in a while. Your circulatory system will thank you. DISCLAIMER: The above information on this description has been designed to indicate the general nature and level of work performed by employees in this classification. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job. TAKE THE NEXT STEP Let's make lives better. Let's defy the status quo. And let's go beyond thinking outside the box - and decide to obliterate the box instead.You ready? Let's do this. Equal Opportunity Employer - Veterans/Disabled Additional Information WHY JOIN ALORICA? Every day, we aim to live up to our mission of creating insanely great customer experiences. But as Alorica employees, giving back matters just as much - that's why we're so proud of Making Lives Better with Alorica , a non-profit, 501(c)(3) organization dedicated to providing assistance to employees, their families and the people, organizations and communities who support them.Simply put, we want to make lives better… one interaction at a time. And to do that, we need the very best people to join us. But please, allow us to entice you further! As an Alorica employee, you may receive: Paid training Flexible training schedules Medical and dental benefits Paid time off Paid holiday and sick time Retirement planning options (401(k)) Employee discounts through client programs Working at Alorica means potentially having the freedom to explore all kinds of career options - from customer service, training, and tech support, to management, recruiting and more. Alorica offers fun, challenging opportunities to pursue your professional goals, and we want you to have fun and succeed - because when you're at your best, that's when we're at our best. So what do you say? Ready to take the next step?
    $22k-27k yearly est. 4h ago
  • Customer Experience Representative

    OPC Pest Service 4.1company rating

    Customer care representative job in Naples, FL

    At HomeTeam, we put people first. We make sure at HomeTeam you have the tools, support, and training they need to deliver a delightful experience to every customer. Our friendly, warm work environment means great work gets recognized and rewarded. If you take pride in going above and beyond to make a customer smile, you could be HomeTeam's next all-star player. Apply in minutes from your mobile phone! Responsibilities As a HomeTeam Customer Service Representative, you can expect to: Provide positive customer experiences that significantly affect the customer's likelihood to continue to use and buy additional service from HomeTeam Pest Defense. The Customer Service Representative regularly communicates with internal and external customers of HomeTeam Pest Defense. * Provide information to prospects and initiate new service * Answer questions, research problems, resolve issues, provide pricing (non-termite), schedule service(s) and provide closure for customers * Interact with customers/prospects by scheduling various pest and builder related services using the Route Point software * Resolving customer problems with invoices and billing questions * Conduct telephone conversations with customers about issues surrounding their service in a professional manner * Enter service-related notes in system software * Provide general marketing information to prospects and customers as requested * Conduct follow-up telephone calls with customers for re-treats, initial services, and current customers as directed * Maintain customer files on computer and in filing system * Validate technician paperwork for completeness and accuracy * File Technician paperwork in customer files * Update notes in system with technician and other employee customer information * Print, distribute, and review service tickets for technicians * Have a basic knowledge of technician's job and processes of company's treatment processes * Properly follow HomeTeam Pest Defense telephone etiquette procedures * Ability to calm and diffuse angry customers * Escalate appropriate inquiries or problems to managers * Collect and reconcile payments received by technicians There's plenty of perks too! * Competitive pay $$ * $18 Hourly + sales commissin opportunity * Comprehensive benefits package including medical, dental, vision * Company paid life & AD&D insurance * 401(k) plan with company match up to 6% * Employee stock purchase plan * Paid Time off and holidays * Employee discounts * Tuition reimbursement * Dependent scholarship awards * An opportunity to advance within the company * Recognition for a job well done * A friendly work environment * Employee referral bonuses * The opportunity for professional growth and respect that comes from working for an industry leader Why HomeTeam? * HomeTeam is the #1 pest management company to homebuilders * Currently performs more the 2,000,000 services a year * The company has exclusive technology with its unique Taexx built-in pest control system during a home's construction * Pest Management Industry is growing and is a recession resistant line of business * Women's Leadership Initiative at HomeTeam inspires, empowers, and assists in the professional development of women in the workplace. * HomeTeam is financially stable and growing as a subsidiary of Rollins, Inc., (NYSE: ROL), headquartered in Atlanta, GA Qualifications Minimum Requirements: * Must have 1 year of previous customer service experience * Entry level customer service skill and technique * Basic / entry level understanding of computers * Entry level skill on use of company telephone features and how to use them * Must be 18 years or older with a high school diploma or GED Physical Demands / Working Environment: * Candidates must meet physical job requirements and safely perform the job duties with or without accommodation HomeTeam is an Equal Opportunity/Protected Veterans/Individuals with Disabilities Employer Minimum Requirements: * Must have 1 year of previous customer service experience * Entry level customer service skill and technique * Basic / entry level understanding of computers * Entry level skill on use of company telephone features and how to use them * Must be 18 years or older with a high school diploma or GED Physical Demands / Working Environment: * Candidates must meet physical job requirements and safely perform the job duties with or without accommodation HomeTeam is an Equal Opportunity/Protected Veterans/Individuals with Disabilities Employer As a HomeTeam Customer Service Representative, you can expect to: Provide positive customer experiences that significantly affect the customer's likelihood to continue to use and buy additional service from HomeTeam Pest Defense. The Customer Service Representative regularly communicates with internal and external customers of HomeTeam Pest Defense. * Provide information to prospects and initiate new service * Answer questions, research problems, resolve issues, provide pricing (non-termite), schedule service(s) and provide closure for customers * Interact with customers/prospects by scheduling various pest and builder related services using the Route Point software * Resolving customer problems with invoices and billing questions * Conduct telephone conversations with customers about issues surrounding their service in a professional manner * Enter service-related notes in system software * Provide general marketing information to prospects and customers as requested * Conduct follow-up telephone calls with customers for re-treats, initial services, and current customers as directed * Maintain customer files on computer and in filing system * Validate technician paperwork for completeness and accuracy * File Technician paperwork in customer files * Update notes in system with technician and other employee customer information * Print, distribute, and review service tickets for technicians * Have a basic knowledge of technician's job and processes of company's treatment processes * Properly follow HomeTeam Pest Defense telephone etiquette procedures * Ability to calm and diffuse angry customers * Escalate appropriate inquiries or problems to managers * Collect and reconcile payments received by technicians There's plenty of perks too! * Competitive pay $$ * $18 Hourly + sales commissin opportunity * Comprehensive benefits package including medical, dental, vision * Company paid life & AD&D insurance * 401(k) plan with company match up to 6% * Employee stock purchase plan * Paid Time off and holidays * Employee discounts * Tuition reimbursement * Dependent scholarship awards * An opportunity to advance within the company * Recognition for a job well done * A friendly work environment * Employee referral bonuses * The opportunity for professional growth and respect that comes from working for an industry leader Why HomeTeam? * HomeTeam is the #1 pest management company to homebuilders * Currently performs more the 2,000,000 services a year * The company has exclusive technology with its unique Taexx built-in pest control system during a home's construction * Pest Management Industry is growing and is a recession resistant line of business * Women's Leadership Initiative at HomeTeam inspires, empowers, and assists in the professional development of women in the workplace. * HomeTeam is financially stable and growing as a subsidiary of Rollins, Inc., (NYSE: ROL), headquartered in Atlanta, GA
    $18 hourly 3d ago
  • Fruit Expert- Customer Service

    Palmko Enterprises

    Customer care representative job in Estero, FL

    The Fruit ExpertTM - Customer Service Associate ensures that the Edible service standard is met and surpassed by providing customers with prompt service, delivering a WOW experience. Essential Job Functions and Responsibilities: • Demonstrates a strong understanding of product knowledge and quality standards • Welcomes and connects with every customer to provide excellent customer service • Discovers customer needs and appropriately suggests products with every customer to enhance service and meet sales goals • Assists customers in the selection and purchase of Edible products • Uses effective sales approaches and displays strong knowledge of product line • Effectively converts customer inquiries into sales • Builds long-term relationships and builds the trust and loyalty of customers • Responds to customer needs • Maintains customer service area and equipment in a clean and appealing manner • Manages difficult customer situations in a calm and professional manner Maintains Quality Store Operations • As needed, prepares a variety of fruit arrangements, dipped fruit, and ETG products to Edible standards • Follows store policies and procedures for operational flow at each station • Performs cleaning tasks in accordance with the cleaning standards and works as a storeteam player • Presents oneself professionally and demonstrates clear communication with all customers and co-workers • Follows standards for merchandising, stocking, rotating and storing all products Financial Contribution • Follows cash handling and register policies • Follows inventory stocking and recording guidelines • Takes responsibility to learn all aspects of the position • Learns and demonstrates creating the Edible Experience • Learns and performs duties of customer Service, production, and/or delivery driver as needed • Learns and demonstrates all performance standards by completing in-store training and utilizing digital training portal on an ongoing basis
    $39k-86k yearly est. 60d+ ago
  • Customer Service Agent

    Sixt USA 4.3company rating

    Customer care representative job in Fort Myers, FL

    Job Description Ready to elevate your customer service game? At SIXT, you'll be the star of customer engagement and vehicle management! From greeting customers with a smile to ensuring our fleet runs smoothly, you'll be at the heart of creating top-notch rental experiences. Enjoy flexible hours, endless growth opportunities, and an hourly pay of $19. YOUR ROLE AT SIXT You welcome all customers upon arrival and gather feedback to improve their future rental experience You ensure customers take all personal belongings, discreetly check vehicles for damage, and direct any issues to the appropriate channels You advise customers on rental charges and provide an accurate receipt, ensuring a clear and customer-focused process You identify and tag vehicles for maintenance or grounding and ensure they are moved to the correct location You work in various weather conditions and are willing to take on additional tasks to support business needs YOUR SKILLS MATTER Education & Experience You have a high school diploma or GED and at least 1 year of customer service experience Licenses & Authorization You are at least 18 years old, hold a valid driver's license with a clean driving record, and are authorized to work in the United States without requiring sponsorship Computer Skills You possess basic computer navigation skills and are familiar with Microsoft Office applications Work Hours & Travel You can work 40 hours per week, including day or evening shifts, and are open to travel (5-10%), some of which may be by airplane Uniform & Language You are willing to wear a company uniform and speaking other languages is a plus WHAT WE OFFER Comprehensive Benefits Package Enjoy healthcare coverage (medical, dental, vision), life insurance, critical illness, hospital indemnity, and pet insurance, along with a 401k plan to secure your future Paid Time Off & Holidays Benefit from PTO, sick leave, and receive time and a half for working on public holidays Bonus Plan Take advantage of a bonus plan based on performance Employee Assistance Program Access support whenever needed through our Employee Assistance Program Exclusive Employee Rentals Benefit from employee-only rental rates, with family rental options and exclusive discounts for employees Uniform & Perks Receive a uniform with weekly dry cleaning, always ensuring a professional appearance Additional Information About us: We are a globally leading mobility service provider with a revenue of €4.00 billion and around 9,000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (taxi, ride, and chauffeur services), and SIXT+ (car subscription), giving our customers access to our fleet of 350,000 vehicles, the services of 4,000 cooperation partners, and around 5 million drivers worldwide. Together with our franchise partners, we are present in more than 110 countries at 2,000 rental stations. At SIXT, top-tier customer experience and outstanding customer service are our highest priorities. We believe in true entrepreneurship and long-term stability and align our corporate strategy with foresight. Get started with us and apply now!
    $19 hourly 10d ago
  • Customer Service Representative

    Fastsigns 4.1company rating

    Customer care representative job in Bonita Springs, FL

    Benefits: 401(k) 401(k) matching Paid time off FASTSIGNS - Bonita Springs is hiring for a Customer Service Representative to join our team! Benefits/Perks: Competitive Pay Paid Vacation and Holidays Ongoing Training Opportunities A Successful FASTSIGNS Customer Service Representative Will: Be the initial contact with current as well as prospective customers in our FASTSIGNS Center Learn to prepare estimates, implement work orders and ensure timely delivery of finished orders Enjoy being involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center Work with customers in numerous ways such as email, telephone, in-person and at their place of business Build long-lasting relationships by turning prospects into long term clients. Ideal Qualifications for FASTSIGNS Customer Service Representative: 2-3 years of retail or counter sales experience preferred Adobe Creative Suite Knowledge helpful High school diploma or equivalent Outgoing, responsive, eager to learn and has the ability to build relationships Great listening and organization skills Ability to sit for long periods (4 hours or more) Ability to view a computer screen for long periods (4 hours or more) Ability to work under pressure to output high volume, high-quality work Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so, we are looking for employees just like you in the ever-changing Sign Industry. Apply today! Compensation: $16.00 - $22.00 per hour At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities. Are you ready to plan for your future? Discover your next career. Make your statement. Learn more by exploring the positions offered by FASTSIGNS centers. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.
    $16-22 hourly Auto-Apply 60d+ ago
  • Dispatcher/Customer Service Representative / Full Time

    Garage Door Partners 3.6company rating

    Customer care representative job in Naples, FL

    This is an excellent opportunity to join a team of committed professionals in the home services industry. In this role, you will have the ability to impact our company by helping customers book service appointments. Your skills and love for helping people solve problems is key to being a great fit for this role. We are a fast-paced organization, set to thrive and grow in an exciting and stable business sector. You will help us by representing our brand as the first touch with our company. We are committed to delivering stellar service to our customers. Our company is driven by excellence in performance, clear communication, investing in our team, and growing our brand. The right fit for us is someone who understands that customer service is a key part of how we reach goals. Our Customer Service Representatives are a critical roles within our call center team. Responsibilities Convert incoming customer calls into booked service appointments. Deliver scripts with an authentic cadence. Be clear, compelling and personable in all communication with customers. Respond to customer requests, resolving issues and promoting the brand. Be professional and establish customer rapport, encouraging repeat business. Participate in training to boost booked calls and practice outbound calling. Resolve customer complaints quickly - involving Call Center Manager as needed. Maintain customer database with accurate information. Support for Lead Dispatcher Assist in relaying accurate information to technicians, ensuring proficient, quality customer experiences. Assist in updating customers throughout the day on the technician's progress. Requirements Develop a proven track record in customer service. Good typist and proficient with phone systems. Strong verbal and written communications. Ability to build trust and demonstrate empathy. Service Titan experience is a plus. Personality that blends well with a fast-paced, goal-driven environment. Loves to win as a team. Support for Lead Dispatcher Strong verbal and written communications. Ability to build trust, diffuse conflict and hold others accountable. Personality that blends well with a fast-paced, goal-driven environment. Competitive individual contributor who also loves to win as a team. FULL TIME, IN OFFICE POSITION: This is a full-time 5 days a week position that does require a weekend day / Schedule options can be flexible for candidate(s) who meet the skill sets required Sample Schedule 1 ( 9:00-5:30pm Sunday-Thursday ) Sample Schedule 2 ( 8:00-4:30pm Tuesday - Saturday ) Sample Schedule 3 ( 10:30am-7:00pm Monday - Friday ) Alternating 1 weekend day every 3 weeks TRAINING: Two (2) weeks Paid Training, M-F 8:30am-4:30pm w/ 30 min break PAY: Up to $30/hr. Join our winning team!
    $30 hourly 60d+ ago
  • Branch Customer Representative

    Suncoast Schools Federal Credit Union 4.2company rating

    Customer care representative job in Cape Coral, FL

    Compensation: $20.00 Hourly - Incentive raises earned for learning key skills! Service Center Hours of Operation: Monday through Thursday 8:30 AM - 5:00 PM and Friday 8:30 AM - 6:00 PM Shifts are based around the hours of operation Position Type: Full Time The Branch Customer Representative (Member Advocate) plays a key role in customer service throughout the branch locations. Suncoast Credit Union advocates positively impact member experience and build lasting relationships. This position conducts a wide range of teller financial transactions providing professional, prompt, courteous, and accurate service while also holding high respect for the confidentiality of members. Additionally, this individual proactively seeks competency skill progression, fostering growth within the position. Responsibilities * Greet and welcome members to the credit union branch providing excellent member service throughout interactions * Identify ways to improve members' financial life * Present and advise members, or prospective members, about Suncoast Credit Union financial products and services to meet their financial needs * Provide answers to members' questions * Solve problems regarding members' financial needs by listening to details, collecting data, securing answers, and reporting results to the inquiring party * Conduct teller transactions such as processing deposits, withdrawals, check cashing, loan payments, transfers between accounts, gift cards, traveler's checks, and money orders * Assess membership eligibility by interviewing prospective members * Maintain knowledge of Suncoast Credit Union products and services, including features and benefits * Open deposit account * Perform account changes, reconciliations, and error resolution * Implement credit union policies and procedures regarding teller transactions * Verify deposits, withdrawals, loan payments, and account balance amounts * Obtain proper identification and endorsements * Verify signatures, maintain proper check approval and cash drawer limits * Balance cash drawer at the end of day * Maintain an accurate teller balancing record * Secure negotiable items and confidential records * Assist with servicing ATM, night drop vault, coin machine, and CDM Qualifications * High school diploma or equivalent * 1+ year of experience with a financial institution or similar customer service role (Attainment of a bachelor's degree may be substituted for previous work experience) * General math proficiency to balance cash drawer, audit own work, and reconcile accounts * Good written, verbal and interpersonal communication skills to professionally interact effectively with members and staff * Must be able to maintain a high level of confidentiality Skills * Customer Service * Data Science * Sales Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is regularly required to sit, stand, and walk; use hands and fingers to handle or feel; reach with hands and arms; talk and hear. Must be able to lift and carry up to 25 pounds. Vision requirements include close and classroom vision. Occasionally required to travel by automobile. Occasionally required to work other than normal business hours. Safe Act Statement This position requires the employee to register as a mortgage loan originator with the Nationwide Mortgage Licensing System and Registry (NMLS). The employee will obtain a unique identifier from the registry before engaging in mortgage loan originator activities. The employee must maintain and renew the registration on an annual basis, provide updated registration information with the registry on a timely basis, and provide a unique identifier to consumers as required by applicable SAFE Act regulations and Suncoast Credit Union policies and procedures. Benefits * Financial Well-Being: Bonus Program up to 12%, 401K Matching up to 8%, Retirement Planning, Pay Increases based on Competency, Employee Loan Discounts, Flex Spending Accounts * Wellness: Medical Coverage, Dental and Vision Coverage, Access to 4,000+ Gyms, Mental Health Resources, PTO Wellness Days, Short Term and Long Term Disability Coverage * Work-Life Balance: 11 Paid Holidays, 3 weeks of Paid Time Off, 4 weeks of Paid Parental Leave, Birthday PTO * Community Involvement: Paid Volunteer Hours * Growth: Degree Assistance up to $5,000 per year For more information, including additional benefits, please visit our benefits website at ************************************************ Company Overview Suncoast Credit Union is consistently chosen as a Tampa Bay Times Top Workplace because its employees genuinely #LOVEWORK! Employees flourish in an inclusive culture celebrating growth and prioritizing the community. For more information, please visit our careers site at **************************************** Responsibilities * Greet and welcome members to the credit union branch providing excellent member service throughout interactions * Identify ways to improve members' financial life * Present and advise members, or prospective members, about Suncoast Credit Union financial products and services to meet their financial needs * Provide answers to members' questions * Solve problems regarding members' financial needs by listening to details, collecting data, securing answers, and reporting results to the inquiring party * Conduct teller transactions such as processing deposits, withdrawals, check cashing, loan payments, transfers between accounts, gift cards, traveler's checks, and money orders * Assess membership eligibility by interviewing prospective members * Maintain knowledge of Suncoast Credit Union products and services, including features and benefits * Open deposit account * Perform account changes, reconciliations, and error resolution * Implement credit union policies and procedures regarding teller transactions * Verify deposits, withdrawals, loan payments, and account balance amounts * Obtain proper identification and endorsements * Verify signatures, maintain proper check approval and cash drawer limits * Balance cash drawer at the end of day * Maintain an accurate teller balancing record * Secure negotiable items and confidential records * Assist with servicing ATM, night drop vault, coin machine, and CDM Qualifications * High school diploma or equivalent * 1+ year of experience with a financial institution or similar customer service role (Attainment of a bachelor's degree may be substituted for previous work experience) * General math proficiency to balance cash drawer, audit own work, and reconcile accounts * Good written, verbal and interpersonal communication skills to professionally interact effectively with members and staff * Must be able to maintain a high level of confidentiality Skills * Customer Service * Data Science * Sales Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is regularly required to sit, stand, and walk; use hands and fingers to handle or feel; reach with hands and arms; talk and hear. Must be able to lift and carry up to 25 pounds. Vision requirements include close and classroom vision. Occasionally required to travel by automobile. Occasionally required to work other than normal business hours. Safe Act Statement This position requires the employee to register as a mortgage loan originator with the Nationwide Mortgage Licensing System and Registry (NMLS). The employee will obtain a unique identifier from the registry before engaging in mortgage loan originator activities. The employee must maintain and renew the registration on an annual basis, provide updated registration information with the registry on a timely basis, and provide a unique identifier to consumers as required by applicable SAFE Act regulations and Suncoast Credit Union policies and procedures. Benefits * Financial Well-Being: Bonus Program up to 12%, 401K Matching up to 8%, Retirement Planning, Pay Increases based on Competency, Employee Loan Discounts, Flex Spending Accounts * Wellness: Medical Coverage, Dental and Vision Coverage, Access to 4,000+ Gyms, Mental Health Resources, PTO Wellness Days, Short Term and Long Term Disability Coverage * Work-Life Balance: 11 Paid Holidays, 3 weeks of Paid Time Off, 4 weeks of Paid Parental Leave, Birthday PTO * Community Involvement: Paid Volunteer Hours * Growth: Degree Assistance up to $5,000 per year For more information, including additional benefits, please visit our benefits website at ************************************************ Company Overview Suncoast Credit Union is consistently chosen as a Tampa Bay Times Top Workplace because its employees genuinely #LOVEWORK! Employees flourish in an inclusive culture celebrating growth and prioritizing the community. For more information, please visit our careers site at ****************************************
    $20 hourly Auto-Apply 4d ago
  • Operations/Dispatch and Customer Service Support

    Good Greek Moving & Storage

    Customer care representative job in Fort Myers, FL

    Are you looking for an innovative, fast paced and rewarding opportunity to expand your career? If so, LOOK no further! Good Greek Moving & Storage is expanding its team of professionals. Known in the marketplace as an industry leader in the moving community, Good Greek is a total relocation expert offering, storage, trash removal, auto transport, realty services and premier concierge services. The Operations/Dispatch and Customer Service Support position is an essential and multifaceted role in our organization's operations. They will work with our professional moving crews, compliance personnel and customers. Become a key member of the Good Greek thriving team of professionals. We are seeking innovative, forward thinking, and tenacious individual to work with our leadership team, existing and prospective clients, and our partners. To be successful in this role you will need to be highly organized, socially confident, exude excellent customer service skills and must be able to multitask. An outstanding candidate should be able to keep all facets of an office running smoothly and ensure all operational responsibilities are being fulfilled. While ensuring compliance with regulations. Good Greek is a Leader in the industry offering extremely competitive compensation and benefits! APPLY TO LEARN MORE Key Skills/Qualifications Detailed orientated Skilled in documenting Important Data Precise data entry Strong Phone Skills Listening and verbal communications Astute, high energy and dependable Proficient in reporting Strong ability to multitask Ability to work effectively under pressure Must have 1-3 years Operations/Dispatch experience Bilingual a plus!!! Core Responsibilities Planning and coordinating jobs Setting schedules Maintaining driver\helper relationships Ensuring adequate capacity for job coverage Answering the telephone and making follow-up calls. CRM data entry/software data management Fielding Customer Service Inquires Provide ETA updates in company software and make relevant notes in shipment notes Monitor drivers and ensure that they are following DOT regulations-and document/report violations of regulations Communicate with customer and with customer service on driver s schedule Log and track driver locations and activities Job Type: Full Time Salaried Position Salary and Benefits: Competitive Benefit Package Available Paid Training *Good Greek and our affiliates are equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
    $28k-44k yearly est. Auto-Apply 40d ago
  • Account Service Rep

    The Hertz Corporation 4.3company rating

    Customer care representative job in Estero, FL

    **Account Service Representative - Corporate Contracts:** The primary focus of the Account Service Representative is to provide contract support to Account Managers and Sales Leadership. This position will report to the Manager, Sales Support. Expected salary is $50,000 **What You'll Do:** + Manage contracting process from pricing request form (PRF) through contract execution, including generating contract proposals, drafts, amending existing agreements, redlining process, approvals, and final agreements checking for accuracy and completeness. + Ensuring all contracts, exhibits, and amendments templates are up to date and accurate. + Track contract status, approvals, and signatures to ensure timely execution + Work with Legal department to discuss and work through contract language. + Data input and management: Accurately enter, update, and maintain data in the Compliance tool. + Support training for Account Management and is the subject matter expert for Salesforce contract process to ensure approvals are set up and are accurately reflected. + Drive optimization and process improvement while applying best practice methodologies. + Aid in conflict resolution. + Additional duties and projects as assigned. **What We're Looking For:** + Bachelor's Degree. + Knowledge of contracting policies, legal requirements, and best practices. + Excellent communication (written and verbal) and interpersonal skills. + A well-organized individual, able to adapt and adjust to different daily tasks, detail oriented, and ability to prioritize multiple projects. + The ability to learn new programs, software and reports quickly, must have a working knowledge with Microsoft Office, specifically with Word, Excel & Outlook. + The ability to collaborate with others as well as work independently. + The ability to adapt quickly to changes in business climate. + Excellent problem-solving skills, research/investigate to find resolution. **What You'll Get:** + Up to 40% off the base rate of any standard Hertz Rental + Paid Time Off + Medical, Dental & Vision plan options + Retirement programs, including 401(k) employer matching + Paid Parental Leave & Adoption Assistance + Employee Assistance Program for employees & family + Educational Reimbursement & Discounts + Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness + Perks & Discounts -Theme Park Tickets, Gym Discounts & more The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world. **US EEO STATEMENT** At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company. Individuals are encouraged to apply for positions because of the characteristics that make them unique. EOE, including disability/veteran
    $50k yearly 60d+ ago
  • Service Professional (Seasonal)

    Proforce Pest Control

    Customer care representative job in Fort Myers, FL

    Temporary Description Join the Buzz at ProForce! Seasonal Service Pro - Pest Control Hero! Job Type: Full-Time, Seasonal Pay: $19.00-$21.00/hr Schedule: Monday-Friday (with some Saturdays) - Seasonal hours vary! Make Homes Safer. Be a Pest-Fighting Pro. At ProForce Pest Control, we're not just bug-busters - we're home protectors. Our mission? Provide eco-friendly, people-first pest control with top-tier service that makes customers feel like VIPs. Now Hiring for the Upcoming Season As we prepare for our peak season, ProForce Pest Control is adding several Seasonal Service Professionals to our team. This role is ideal for individuals who enjoy hands-on work, customer interaction, and being part of a fast-moving, growth-oriented environment. Now we're looking for seasonal warriors to join the front lines as Service Professionals - no experience required. If you're hardworking, customer-focused, and ready to build a stable career with real growth potential, we'll train you every step of the way. What You'll Be Doing: Forget everything you think you know about pest control. This isn't just spraying and walking away - this is hands-on problem-solving and five-star customer service. You'll be: Inspecting homes and businesses for unwanted invaders (think ants, roaches, spiders - you name it). Crafting smart, safe treatment plans to keep pests out and peace of mind in. Delivering the kind of friendly, knowledgeable service that turns first-time customers into lifetime fans. Sharing expert tips with clients to help keep their spaces pest-free year-round. What Makes This Role Exciting: We train you - no experience needed. Bring a great attitude and a willingness to learn; we'll teach you the rest. No two days are the same. You'll be out in the field, solving real problems, meeting new people, and always learning. You'll be part of a great team. We're fun, focused, and all about growth - yours and ours. This could lead to more. While this role is seasonal, many of our top team members started just like this. Equal Employment Opportunity: ProForce Pest Control is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We also accommodate disabilities and pregnancy-related needs as required by law. Requirements What You Bring: (To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions). A knack for working outdoors, staying active, and solving problems. Great people skills - you know how to make customers feel heard and helped. A valid driver's license and clean driving record. Experience in pest control is a plus, but not a must. We'll train the right person! Your Success = Our Success We track performance with tools like: Route Efficiency & Completion Rates Customer Reviews & Net Promoter Scores (NPS) Safety First: We reward safe driving and smart handling of equipment What's In It For You: Competitive pay + performance incentives Hands-on training and certification opportunities A chance to turn seasonal into permanent A supportive, people-first culture Ready to Join the Hive? If you're someone who thrives on challenge, loves being out in the field, and believes every customer deserves VIP treatment - we want to hear from you. Apply now and help us make homes safer, one visit at a time. Salary Description $19 - $22 / hour
    $19-21 hourly 6d ago
  • Customer Service Insurance Advisor

    Happy Halloween

    Customer care representative job in Estero, FL

    Responsive recruiter Benefits: 401(k) 401(k) matching Bonus based on performance Company parties Competitive salary Dental insurance Employee discounts Health insurance Paid time off Parental leave Training & development Tuition assistance Vision insurance Wellness resources About Us At Ted Todd Insurance, we believe exceptional service begins with people who genuinely care. Our Customer Service team is the heart of our agency supporting clients, solving problems, and ensuring every person who contacts us feels heard, protected, and valued. We are an ethical, compliance-focused, team-centered organization where doing what's right for the customer always comes first. If you thrive in a positive environment where teamwork, professionalism, and client relationships matter, you will enjoy being part of our culture. About the RoleAs a Customer Service Insurance Advisor , you are the voice of TTI for existing clients. You'll provide guidance, answer questions, resolve concerns, make policy updates, and identify coverage gaps always with integrity and clarity. Your mission is to create a WOW experience at every interaction by being knowledgeable, patient, solution-focused, and genuinely committed to helping people understand their insurance. This is not a sales role with quotas. It is a client relationship role focused on service excellence, accuracy, and consultative support. What You'll Do Handle 30+ inbound service calls per day with professionalism and empathy. Provide clients with a warm, educational, and exceptional experience every time. Communicate through phone, email, text, and chat with equal clarity and professionalism. Listen carefully to understand each client's needs and concerns. Set clear expectations and ensure timely follow-up on all service tasks. Review coverage and help identify potential gaps or exposures so clients can make informed decisions. Complete data entry and documentation across multiple platforms accurately and promptly. Work collaboratively with Sales, Retention, and other internal teams to solve problems and support clients. Uphold all compliance, documentation, and communication standards. This Role Is a Great Fit If You… Are a strong communicator who can explain information simply and clearly. Enjoy helping people and solving problems. Take pride in providing exceptional service not just “answering questions.” Thrive in a structured, supportive, in-office environment with a team mindset. Stay calm under pressure and handle multiple inquiries with professionalism. Have strong attention to detail and accuracy in documentation. Believe that doing what is right for the customer is non-negotiable. Qualities of a Successful Customer Service Advisor Communicates confidently across phone, email, text, and chat. Creates a WOW experience through friendliness, clear explanations, and reliability. Works collaboratively with teammates to meet client needs. Handles data entry with ease and accuracy. Brings a positive, unifying work ethic that supports a culture of teamwork. Is motivated by helping clients feel protected and supported. Qualifications Customer service or administrative experience preferred (insurance experience is a plus). Strong verbal and written communication skills. Ability to navigate multiple systems while assisting customers. High attention to detail and accuracy. 18+ and legally eligible to work in the U.S. High school diploma or equivalent. This is an in-office role. If you enjoy helping people and want to be part of a trustworthy, mission-driven team, we'd love to meet you. Compensation: $42,500.00 - $52,500.00 per year We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Join the Ted Todd Insurance Team Ted Todd Insurance (TTI), an Allstate agency with a longstanding history since 1986, is the largest Allstate agency operating out of Florida. We have a passion for growth and are actively seeking top talent from across the nation to join our dynamic team. With four offices spread throughout Florida, our mission is to leave both our customers and employees better than we found them. We operate with a foundation built on integrity, accountability, continuous development, and open communication. Why TTI? At TTI, we are proud of the inclusive and friendly culture we have built. Our insurance professionals are driven, exceeding their goals daily while making a significant impact in the insurance world. We prioritize a work environment where diversity is championed, and every individual's voice is heard. Our Commitment to Diversity and Inclusion We strive to be an organization free from discrimination, ensuring no one is treated differently based on race, religion, ethnicity, gender, gender identity, age, marital status, sexual orientation, veteran status, or disability status. We believe in the strength that comes from diversity and inclusivity. Professional Growth and Rewards At TTI, you will find a team dedicated to your professional and personal growth. We reward those who work hard, show compassion, and contribute to our mission of transforming the insurance industry. If our mission and values resonate with you, we believe you will thrive here at TTI. Join us and make a difference in the insurance world. The agency staff opportunity is not an employment opportunity directly with Allstate Insurance Co.; but rather employment as a staff member with Allstate Exclusive Agents, who are independent contractors. 2021 Allstate Insurance Co.
    $42.5k-52.5k yearly Auto-Apply 60d+ ago
  • Tier 1 - Customer Experience Representative

    Edist

    Customer care representative job in Bonita Springs, FL

    Starting Salary: $46,550 Schedule: Monday to Friday, 8:30 a.m.- 5:30 p.m. (EST) eDist is a profitable, self-funded, and well-established AI Speech Automation technology company offering stable, non-seasonal roles and rapid advancement. Overview of Responsibilities: Respond to inbound customer inquiries. Provide navigation and usage support for Dictation.Cloud. Perform initial troubleshooting using SOPs. Document interactions accurately in HubSpot. Maintain service levels and quality standards. Participate in paid on-call rotation. Core Competencies: Customer Focus Technical Aptitude Communication Problem Solving Attention to Detail Time Management Adaptability Teamwork Qualifications: Drive to learn about technology and grow your knowledge. Strong communication and customer-service skills. Ability to troubleshoot basic technical issues. Familiarity with Windows and Microsoft Office. Ability to work full-time in office. Ability to assess Clients' support needs as they arise and provide solutions or direct to the proper channels. Comfortable communicating verbally with Clients to explain company and product values to ensure satisfaction. Ability to utilize, and supplement self-service resources (internal guides, manuals, SOPs, etc.). Ability to thrive on change and a sense of urgency to get things done. High energy with the ability to multitask and prioritize efficiently. Desire to learn our solutions, help others, and rapidly advance. Have excellent time management skills and can make decisions quickly. Maintain composure and Client focus while resolving issues. Superb ability to focus on detail as well as the overall view. Optional Qualifications: English/Spanish bilingual (preferred). Bachelor's Degree in computer science or similar industry experience. Comp TIA or equivalent experience Experience in HubSpot Healthcare IT experience is desirable Knowledge of Dragon Voice Recognition Software. Knowledge of Philips Dictation software and hardware products. Knowledge of Dictation & Transcription Hardware or Software. Any IT certifications in Networking, Citrix, VM Ware, Microsoft, or mac OS. Sales or hospitality experience. Work in Medical EHR or similar experience in vertical-specific software platforms. JOB CODE: 1000144
    $46.6k yearly 60d+ ago
  • Italian Content Moderator or Customer Support Agent

    Velenosi&Meredith

    Customer care representative job in Naples, FL

    Job Opportunity: Italian-Speaking Customer Support and Content Moderation Roles Portugal (Office) or Greece (Full Remote) Full Remote anywhere in Greece Contract Type: Permanent Are you a native or fluent Italian speaker (C1-C2) with good English skills (B1 or higher)? Ready to boost your career while living in beautiful Southern Europe? We are hiring Italian-speaking talents for customer support and content moderation roles, offering full relocation support and permanent contracts. About the Role Work for a top international company and choose your path: Assist customers via phone, email, and chat with professionalism and empathy Monitor and moderate content across online platforms, ensuring compliance with guidelines Requirements Italian (C1-C2 level) and English (B1+ minimum) EU citizenship or valid working visa Strong communication and problem-solving skills Customer-oriented attitude Previous experience is a plus but not required What We Offer Full-time permanent contract Competitive salary and performance bonuses Full relocation support (flight + accommodation assistance) Paid training and continuous career development International and dynamic work environment Ready to start your adventure in Portugal or Greece? Apply now: **************************** WhatsApp: +39 ************ If you speak other languages too, let us know more roles are available!
    $28k-40k yearly est. Easy Apply 60d+ ago
  • Call Center Representative

    Bowland, Headpinz & Fasttrax

    Customer care representative job in Fort Myers, FL

    Job Description HeadPinz and Bowland Entertainment Centers are looking for a friendly and customer-focused Call Center Representative to join our team. This role is perfect for someone who enjoys helping others, thrives in a fast-paced environment, and has excellent communication skills. Responsibilities: Answer incoming calls and assist guests with reservations, event bookings, and general inquiries Provide information on promotions, pricing, and attraction details Resolve guest concerns in a professional and efficient manner Accurately enter data and maintain guest records in our system Work collaboratively with team members to ensure smooth communication across departments Qualifications: Strong verbal communication and active listening skills Friendly and professional phone etiquette Ability to multitask and stay organized in a fast-paced setting Basic computer skills; experience with reservation systems is a plus A positive attitude and a team-oriented mindset What We Offer: Employee discounts on attractions, food, and events The chance to be part of an exciting entertainment experience Powered by JazzHR FHMsaBY72t
    $23k-31k yearly est. 3d ago
  • Sales Rep/Customer service

    RTA of Iowa

    Customer care representative job in Fort Myers, FL

    Join Our Team Growing Team in Ft. Meyers FL! We are looking for dynamic and motivated individuals to join our team as a Customer Service/Sales Representative. As a key member of our team, you will be responsible for providing exceptional customer service and driving sales to help us achieve our goals. Key Responsibilities: Provide excellent customer service to all clients and customers Assist customers with inquiries, concerns, and product information Process sales transactions accurately and efficiently Meet and exceed sales targets Build strong relationships with customers to drive repeat business Maintain a clean and organized work appearance Stay up-to-date on product knowledge and industry trends Qualifications: Previous experience in customer service and sales is preferred but not required Excellent communication and interpersonal skills Ability to work in a fast-paced environment Strong attention to detail and organizational skills Positive attitude and a willingness to learn Ability to work independently and as part of a team If you are passionate about providing outstanding customer service, enjoy interacting with people, and thrive in a sales environment, we want to hear from you! $500 fast start bonus based on production *Ask about our 3-6 month Management training Program
    $28k-41k yearly est. 60d+ ago
  • Sales Department Appointment Setter & Customer Service Agent

    Sam Galloway Ford-Lincoln

    Customer care representative job in Fort Myers, FL

    Sam Galloway Ford is growing again! Please take advantage of this amazing opportunity to join our 4th generation, 96-year-old family owned and operated business. We are proud to serve Lee County as one of America's oldest Ford dealerships. We are currently looking to expand our sales BDC department with new team members. We are in need of two to three appointment setters/customer service agents. Responsibilities may include, but are not limited to: - Calling customers to set sales appointments - Answering emails in a timely manner - Following up on customer inquiries - Answering incoming sales phone calls - Working with the BDC manager - Communication with the sales team Ideal Candidates: - Team Player- Phone etiquette experience - Customer service background - Great communicator Sam Galloway offers competitive pay and a generous employee benefits program. Benefits include: PTO Health Insurance Dental Insurance Vision Insurance Employer Paid Life Insurance Optional Additional Life Insurance STD Insurance LTD Insurance Accidental Insurance Critical Illness Insurance
    $21k-27k yearly est. Auto-Apply 60d+ ago
  • Call Center Agent

    Telespecialists LLC

    Customer care representative job in Fort Myers, FL

    Call Center Agent / Navigator at the Fort Myers office. Night shift: 6:30 PM to 7:00 AM. About Us: TeleSpecialists is transforming healthcare delivery as the nation's largest and fastest-growing digital healthcare leader. By providing expert neurological and psychiatric care directly to over 400 hospitals and health systems across the country, we don't just provide care; we pioneer solutions that make quality healthcare easily accessible. Join a team where your passion meets our purpose. If you're inspired by innovation, thrive in a collaborative and entrepreneurial environment, and want to be a part of a team that's reshaping the future of patient care, we want you on our team. At TeleSpecialists, you'll discover more than just a job. You will be able to experience meaningful work, accelerated career growth, and the opportunity to redefine healthcare for the future. Tele Specialists Offers: A great culture with a team environment A fun, diverse work environment A rapidly growing company with career advancement opportunities Medical, Dental and Vision benefits 401k match Paid Vacation Leadership Training Classes Mentorship Program Tuition Reimbursement About the Role: The navigator is responsible for coordinating the care between the patients and physicians throughout the continuum of the telehealth encounter. High volumes of calls are directed to the dispatcher. The dispatcher answers the call, obtains information, and then contacts the physician to transfer the information. Duties/Responsibilities: Coordinates and manages teleneurologists' schedules for rounding and teleneurology Serve as an essential link between patients and teleneurology team Receive and triage calls from client hospitals. Promote collaboration to both internal and external healthcare team members. Other duties as assigned Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Ability to interact with internal and external customers Flexible and adaptable with learning and understanding technology Strong written, oral and interpersonal communication skills Highly self-motivated, directed and proactive Ability to effectively prioritize and execute tasks in a high-pressure environment Able to communicate effectively within department and with members of interdisciplinary teams Education and Experience: High School Diploma required 1-year in a call center preferred Physical Requirements: Prolonged periods of sitting at a desk and working on a computer Must be able to lift 15 pounds at times
    $23k-33k yearly est. Auto-Apply 41d ago

Learn more about customer care representative jobs

How much does a customer care representative earn in Cape Coral, FL?

The average customer care representative in Cape Coral, FL earns between $23,000 and $37,000 annually. This compares to the national average customer care representative range of $26,000 to $40,000.

Average customer care representative salary in Cape Coral, FL

$29,000
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