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Customer care representative jobs in Carson City, NV

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  • Customer Service Representative

    Ellsworth Corporation 4.3company rating

    Customer care representative job in Sparks, NV

    What does a cell phone in your pocket, a spaceship, and an electric vehicle have in common? Ellsworth Adhesives specs in materials in each of those products! Ellsworth Corporation, a global, industry leading distributor of specialty chemicals and equipment and adhesive manufacturer currently has a Customer Service Representative opportunity at Ellsworth Adhesives. This role reports into our Specialty Chemical Distribution (SCD) Division located in Sparks,NV. This is a hybrid role. This is an exciting time to be a part of Ellsworth, come join our team! Ellsworth Corporation is a family-run company that has had continuous growth for over 50 years. We are an industry-leading global distributor, manufacturer, and packager of adhesives used by cell phone, medical device, space/aerospace, and electric vehicle industries! Click here to see our state-of-the-art facility and distribution center and learn more about our business, and here to find out more about the industries we serve, and here to learn about our consumer and manufacturing divisions. You will drive the customer experience. You will process incoming transactional customer requests with a strong sense of urgency/accountability. RESPONSIBILITIES Processes incoming requests via chat, phone, web, or Customer Relationship Management System (CRM) for orders, quotes, product inquiries, expedites, and Return Material Authorizations (RMA's) proficiently without regular assistance Works with internal teams with a high sense of accountability and urgency, such as purchasing, shipping and credit, in order to provide customer updates Follows detailed contract review/audit guidelines on order entry Executes customer sample requests and processes order updates and changes PERKS & BENEFITS  As an industry leader, we offer a competitive wage, bonus plan, and a comprehensive benefit package which includes Health, Prescription, Dental, Vision, Life, Disability, Flexible Spending, 401(k), Employee Assistance, Paid Time Off and Holidays, Wellness Program, Social Events, Community Involvement and much more! Click Here for a summary of Employee Benefits.  QUALIFICATIONS 3+ years of professional customer service experience. High School diploma or equivalency required. Associate's degree preferred. Demonstrated proficiency in keyboarding skills - ability to type approx. 45+ words per minute Experience with business tools such as SharePoint, MS Teams, Windows Operating Systems Basic to intermediate excel skills preferred Experience with ERP systems (Enterprise Resource Planning) and CRM platforms such as Microsoft Dynamics preferred Experience navigating and utilizing corporate websites & eCommerce platforms, including chat functionality, preferred Consistently demonstrates approachability with team members and is team oriented. #SCD
    $26k-29k yearly est. 60d+ ago
  • Customer Service Representative

    Culligan International 4.3company rating

    Customer care representative job in Reno, NV

    Benefits: * 401(k) * 401(k) matching * Dental insurance * Health insurance * Paid time off * Vision insurance Benefits/Perks * Medical insurance * Dental insurance * Vision insurance * 401K retirement with company match * Vacation, paid time off * Company-paid training * Employee discounts for Culligan in-home products * Eligibility for annual recognition and training meetings/events Job Summary Culligan Water is seeking an individual experienced in customer relations. The Customer Service Representative works directly with customers to discuss orders, resolve problems, and meet related needs. To be a successful Customer Service Representative, you should be detail-oriented, organized, and have strong interpersonal and communication skills. Responsibilities * Extensive problem-solving, order processing, and helping to manage customer accounts * Provide proactive sales support by developing close relationships with customers * Schedule service and delivery orders * Coordinate schedules with the service/operations team * Contact customers for purposes of scheduling additional services or offering maintenance plans * Refer unresolved customer grievances to designated departments for further investigation Qualifications * High school diploma or GED * Minimum of two years of customer service experience required * Strong time management and project management skills * Proficient in Microsoft Office (word, excel, outlook) * Excellent communication skills, both written and verbal About Culligan As the world's leading water experts, we are dedicated to delivering high-quality water solutions to residential, commercial, and industrial customers. Culligan International offers technologically advanced, state-of-the-art water filtration products, including water softeners, water filtration systems, industrial water treatment solutions, drinking water systems, and whole-house filtration systems. Compensation: $20.00 - $21.50 per hour About Culligan Great tasting water. Brighter future. Bigger job opportunities. Culligan is making a real difference in the lives of people all over the world by providing better, cleaner water through our suite of innovative products and exceptional customer service. Join the Culligan team. Apply for a job now. Culligan provides healthy, delicious water for our customers in their homes, offices, businesses, and industrial facilities around the world. Our complete line of water softeners, water filtration systems, commercial and industrial water treatment solutions, drinking water systems, whole-house filtration systems and bottled water delivery options set the standard in the water treatment industry. This location is independently owned and operated. Your application will go directly to the owner, and all hiring decisions will be made by the management of this location. All inquiries about employment at this location should be made directly to the location owner, and not to Culligan Corporate.
    $20-21.5 hourly 8d ago
  • Customer Service Advisor

    Radius Recycling

    Customer care representative job in Carson City, NV

    Responsibilities include working as part of a retail sales team to provide best in class customer care. The Customer Service Advisor (CSA) often begins as a Pick-n-Pull Greeter and can work their way up through Part Sales, Parts Specialist and eventually a store Sales Lead through positive work ethics and evaluations. This is a retail sales position that requires a “can do” selling spirit and the ability to work as a team to meet the store's sales goals. The CSA will be present during all peak customer traffic periods which could include weekends, sale days, or any other occasion that would generate high customer flow into the store per the specified store schedule. The CSA will promote sales and service to customers. The CSA is expected to maintain the excellent standards of all Pick-n-Pull policies and procedures, while always being pleasant, respectful, and helpful. Essential Functions: Promote the Pick-n-Pull Safety Culture. Be a team player. Work as a member of the team to help the team achieve its goals. Maintain a high level of integrity. Provide required information to customers as they enter the store. Offer friendly and enthusiastic answers to customer questions. Follow loss prevention, risk control, quality assurance, and proper cash handling procedures at all times. Work as a team towards housekeeping, janitorial, and other duties as assigned by the task list. This can include cleaning tires, carrying batteries, mopping floors, etc. Follow all company policies and procedures. Identify when customer interaction requires assistance from management. Complete sales training and follow the Pick-n-Pull 5 Step Sales Model. Engage in continuous training and education in all areas of the Pick-n-Pull business. Additional duties as assigned. Qualifications: Must work safely at all times. Must have good people skills with an outgoing friendly positive attitude. Able to work retail hours including overtime, weekends and holidays. Must have reliable means of transportation. Must be able to read, write, and speak in the English language. Bilingual in Spanish a plus, but not required. Be proficient in automotive part/product identification and recognize parts and how they relate to our customer receipts. Follow company dress code policy, maintaining a well groomed, neat appearance so as to create a favorable impression with customers. Previous experience in a retail environment preferred but not required. Physical Activities Required to Perform Essential Functions: Standing, lifting, walking, bending, and stretching are required regularly to perform customer care, product relocation and placement, and environmental health and safety functions. Manual dexterity to maintain the housekeeping of the facility by mopping, sweeping, etc. In conjunction, but not limited to, assigned task list duties. Vision must be sufficient to perform job functions safely as described above. Able to work on feet (stand and walk) for assigned work shift. Job Conditions: Exposure on a regular basis to outdoor weather conditions. Exposure to occasional noisy conditions and machinery operation. PLEASE NOTE: The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. All U.S. applicants must be 18 years of age or older and all Canada applicants must be 16 years of age or older. Radius Recycling participates in e-verify for all U.S. new hires. An offer of U.S. employment by Radius Recycling or any of its subsidiaries is contingent on the satisfactory completion of a post-offer drug screen and background check. All new hires must review and sign an Arbitration Agreement. This applies to all U.S. non-union employees. As an Equal Opportunity Employer, Radius Recycling does not discriminate on the basis of race, religion, color, sex, marital status, disability status, national origin or ancestry, veteran status, age, prior industrial injury, sexual orientation, genetic information, or any other protected status under local, state or federal law.
    $31k-39k yearly est. 17d ago
  • Customer Experience Specialist I

    Solomonedwards 4.5company rating

    Customer care representative job in Carson City, NV

    About Us SolomonEdwardsGroup, LLC ("SolomonEdwards") is a full-service professional services firm offering financial, operational, and technology consulting and operations support. We work with some of the world's most prominent companies to help them envision and achieve a better future. We know that our consulting services are only as meaningful as the people and talent behind them, and we are committed to recruiting incredibly talented, committed, collaborative individuals who can help us deliver exceptional client service. For more information, visit SolomonEdwards Position Summary: SolomonEdwards is looking for a Customer Experience Specialist I for one of its mortgage clients to operate in a call center environment supporting consumer direct lending. You will act as the primary consumer contact to guide a consumer through the loan origination process after the licensed discussion with a loan officer. Position Locations: Phoenix, AZ Tampa, FL St. Louis, MO Plano, TX Essential Duties: - Operate in a call center environment as a customer success advocate. - Answer high-volume, inbound calls or texts from current customers promptly. - Perform routine data entry and validation tasks. - Handle routine calls, emails, and/or chat responses with internal employees, consumers, and/or authorized 3rd parties. - Interact with multiple departments to expedite processing and/or issue resolution. - Perform other related duties as required and assigned. - Demonstrate behaviors that are aligned with the organization's desired culture and values. Qualifications: - Mortgage and/or financial services call center experience is a plus. - Bilingual Spanish is a plus. - General understanding of applicable Federal, State, and Local Mortgage Regulations a plus. Skills and Job-Specific Competencies: - Capable communicator (written and oral). - Strong negotiation skills with the ability to effectively resolve problems. - Demonstrated proficiency with computers and mainstream computer applications (Microsoft, Google, etc.). Travel Requirements: No travel will be required, unless at the client's discretion. Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be provided to qualified applicants or candidates with disabilities upon request to enable them to perform essential functions. This role may require mobility to attend in-person meetings, sitting or standing for extended periods, and the use of telephone, computer, or other electronic communication devices. Salary Range: SolomonEdwards values your unique and individual experience and background. As such, we take a comprehensive approach when determining compensation for our roles. The compensation for this specific role is based on a wide range of factors, including but not limited to, education, licensure and certifications, location, experience, and training. A reasonable estimate for the current hourly range for this role is $20-24. Benefits: We are committed to providing health and financial stability by offering a comprehensive suite of benefits. Benefits include access to top-tier employers and job opportunities, health insurance, sick leave, and 401(k). Inclusion and Diversity Statement: SolomonEdwards is an Equal Opportunity/Affirmative Action employer. We firmly believe in fostering an inclusive and diverse workplace environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation, veteran status, or any other characteristic protected by applicable laws. All employees, including managers and supervisors, are responsible for upholding our EEO and diversity principles. Discrimination or harassment of any kind will not be tolerated. We value the contribution and wisdom of the team. At SolomonEdwards, we have built a vibrant and inclusive community. Our team members are curious, committed, and diverse. In keeping with our mission to build value through people, we cultivate a culture where differences are celebrated, and all members are treated fairly and equitably. Employees, business partners, and our extended stakeholder family are empowered to share their experiences, ideas, and perspectives; and to be their whole selves. Privacy: We adhere to the California Consumer Privacy Act (CCPA). Your privacy is important to us, and we never sell your data to third parties. Personal information is only collected to match applicants with job opportunities. Copy/paste this URL to learn more about your rights: SolomonEdwards' Privacy Policy. Our Recruiter Promise: Our talent acquisition team prioritizes integrity, professionalism, and transparency in every interaction. When you engage with SolomonEdwards, you can trust a respectful, secure experience from verified contacts. Copy/paste this URL to learn more about how we protect your candidate experience: Recruiter Promise. Job Ref: 141855 ### Place of Work On-site ### Requisition ID 141855 ### Application Email ****************************
    $20-24 hourly Easy Apply 60d+ ago
  • Customer Success Associate

    Figure 4.5company rating

    Customer care representative job in Reno, NV

    Figure (NASDAQ: FIGR) is transforming capital markets through blockchain. We're proving that blockchain isn't just theory - it's powering real products used by hundreds of thousands of consumers and institutions. By combining blockchain's transparency and efficiency with AI-driven automation, we've reimagined how loans are originated, funded, and traded in secondary markets. From faster processing times to lower costs and reduced bias, our technology is helping borrowers, investors, and financial institutions achieve better outcomes. Together with our 170+ partners, we've originated over $17 billion in home equity loans (HELOCs) on our blockchain-native platform, making Figure the largest non-bank provider of home equity financing in the U.S. Figure's ecosystem also includes YLDS, an SEC-registered yield-bearing stablecoin that operates as a tokenized money market fund, and several other products and platforms that are reshaping consumer finance and capital markets. We're proud to be recognized as one of Forbes' Most Innovative Fintech Startups in 2025 and Fast Company's Most Innovative Companies in Finance and Personal Finance. About the Role We're looking for driven, customer-focused teammates who are curious about innovative blockchain technology and financial services. As a Customer Success Associate (CSA), you'll work in a call center environment, where your primary responsibility is handling inbound phone calls, chats, and emails from customers. You'll be the voice of Figure, helping people understand our products, navigate the application process, and move confidently through each step of their experience. In this role, you'll gain deep knowledge of Figure by working in a fast-paced call center environment, by becoming an expert in our products to resolve issues, and move customers confidently through the application process. Your communication skills, problem-solving ability, and attention to detail will drive critical outcomes that support our business goals and elevate the customer experience. What You'll Do Champion the customer support experience as the first point of contact for prospective and existing customers managing inbound calls, chats, and emails to provide expert guidance on our products and their applications. Help customers navigate the application process, troubleshoot issues, and resolve concerns with empathy and efficiency. Promote brand trust and loyalty by delivering exceptional support to our customers via phone, chat interactions and email. Identify trends, gather key insights, and contribute ideas to improve customer support processes and product experience. Provide technical support and troubleshooting on a variety of platform issues. Conduct video notary sessions with attention to detail and professionalism. Participate in new training and licensing programs to grow your skills and support team goals. Contribute to a high-energy, collaborative team environment in the Customer Support Center. What We Look For 1+ years in a customer-facing role. BA/BS from an accredited university preferred. A dependable and reliable team player who thrives in a fast-paced, high-volume environment. Adaptable and open to change as processes evolve. Clear, confident, and compassionate communication skills. Ability to become a licensed e-notary, including passing the Figure and state required background checks. Successfully complete the required compliance training. A solutions-oriented mindset and commitment to providing an outstanding customer experience. Ability to build trust and rapport with customers over the phone and in writing. Process driven organizational skills A quick and flexible learning style with the ability to navigate new technology platforms. How We Operate This is a full time role based on a 40-hour work week. Schedules are assigned after training, and operate on a shift bid structure. In order to promote the best performance possible, top performers are able to bid for their preference in shifts first. Hours of operation are Monday-Friday 6am to 9pm and Saturday-Sunday 6am-5pm PST. Salary Compensation: $22/hr Monthly Bonus: Can range anywhere from $0 - $1,300/month Benefits Comprehensive health, vision, and dental insurance with 100% employer-paid premiums for employees and their dependents on select plans Company HSA, FSA, Dependent Care, 401k, and commuter benefits Employer-funded life and disability insurance coverage 11 Observed Holidays & PTO plan Up to 12 weeks paid family leave Continuing education reimbursement Depending on your residential location certain laws might regulate the way Figure manages applicant data. California Residents, please review our California Employee and General Workforce Privacy Notice for further information. By submitting your application, you are agreeing and acknowledging that you have read and understand the above notice. Figure will not sponsor work visas for this position. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. #LI-RF1 #LI-Hybrid
    $22 hourly Auto-Apply 5d ago
  • Representative II, Customer Service Operations

    Cardinal Health 4.4company rating

    Customer care representative job in Carson City, NV

    **What Customer Operations Support contributes to Cardinal Health** Customer Service is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem resolution. The Representative II, Customer Service Operations is responsible for providing services to customers by acting as a liaison in problem-solving, research and order problem/dispute resolution. **_Responsibilities_** + Offer professional and timely service as a representative of Cardinal Health at-Home + Support an inbound call queue, providing assistance in placing orders, searching products, processing returns, responding to order inquiries, providing delivery updates, and answering questions + Provide problem resolution for order issues in a timely manner **_Qualifications_** + High School diploma, GED or equivalent, or equivalent work experience, preferred + 2-4 years' experience in Customer Service preferred + Prior computer experience using Microsoft Office systems required + Team-oriented mindset + Demonstrate a passion for healthcare + Strong organizational skills and attention to detail **_What is expected of you and others at this level_** + Applies acquired job skills and company policies and procedures to complete standard tasks + Works on routine assignments that require basic problem resolution + Refers to policies and past practices for guidance, including usage of SOP's and written instructions. + Receives general direction on standard work; receives detailed instruction on new assignments + Consults with supervisor or senior peers on complex and unusual problems + Demonstrate excellent communication skills + Must be able to multitask in a fast-paced environment + Must maintain a distraction free workspace. **Anticipated hourly range:** $15.00 to $22.57 per hour **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 10/31/2025 *if interested in opportunity, please submit application as soon as possible. _The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity._ _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************
    $15-22.6 hourly 53d ago
  • Professional Services Coder

    Renown Health

    Customer care representative job in Reno, NV

    To be responsible for accurately assigning diagnostic and procedural coding for all encounters associated with Renown Health Network and Ambulatory Services. This will also include translating patient information into alpha-numeric medical codes using patient treatment, health history, diagnosis, and related information. Assignment of ICD-10-CM and CPT codes must be consistent with CMS' Official Guidelines and any regulatory agency guidelines. Nature and Scope Incumbents must be proficient with CPT and ICD-10-CM coding systems and responsible for assigning ICD-10-CM diagnoses codes and CPT procedure codes accurately and completely to ensure optimal reimbursement and coding quality. Coders in this position are held accountable for adhering to coding guidelines; accounts must be coded within the quality and productivity standards specified by department leadership. Incumbent is responsible for abstracting, analyzing, and assigning ICD-10-CM, CPT, HCPCS codes and appropriate modifiers for evaluation and management (E/M), minor procedures, and diagnostic tests by using either computerized or manual systems. Researches and resolves coding and reimbursement issues to ensure the accuracy, quality, and integrity of coding practices. Other responsibilities include: * Assigns codes for diagnoses, treatments, and procedures according to the appropriate classification system for professional service encounters to determine the highest level of specificity ICD-10 codes, CPT codes, HCPCS codes, and modifiers. * Reviews physician assigned diagnosis code after thorough review of the medical record and, if necessary, queries physician for additional clarity in a professional manner. * Able to accurately abstract information from the medial records into the abstract system, according to established guidelines. * Abides by the Standards of Ethical Coding as set forth by the American Health Information Management Association (AHIMA) and American Academy of Professional Coders (AAPC) adheres to official coding guidelines. * Enters and validates codes, charges and other edits flagged in EPIC for review. * Review documentation (and returned accounts) to verify and correct place of service, billing and service providers, or other missing data elements (ie: NDC #, or number of units) * Uses CCI edit software to check bundling issues, modifier appropriateness, and LCD's/NCD's for medical necessity. * Communication with other departments to recommend coding guidance for charge corrections, appeals processes, and patient billing concerns. * Meet and/or exceeds the established coding productivity standards. * Effectively communicates with clinicians and billing/coding teams regarding code changes and denials. * Code/Audit encounters within the Professional Services Coding Epic queues. * Complete accountable work related to daily unbilled charges to ensure timely billing in conjunction with billing and compliance guidelines. * Address appeals and review documentation needed for insurance denials to facilitate expedient resolution and reimbursement. KNOWLEDGE, SKILLS & ABILITIES * Knowledge of Anatomy and Physiology, Pharmacology, Disease Pathology, and Medical Terminology. * Knowledge of modifiers, ICD-10-CM, CPT (including E/M) and HCPCS coding. * Knowledge of Evaluation and Management Guidelines and auditing to assist in provider education and identifying possible revenue opportunities. * Conversion of written description to proper billing codes. * Ability to appeal CPT and ICD-10-CM for maximum reimbursement. * Utilize critical thinking and problem-solving abilities. * Comprehension of disease processes. * Ability to work well with others. * Ability to navigate the Electronic Medical Record to identify appropriate documentation for coding/billing in support of submitted department charges. * Uphold a strong work ethic characterized by honesty and dependability. * Demonstrate personal time management skills, including organization, prioritization, and multitasking. * Adherence to company policies, procedures, and directives. This position does not provide patient care. Disclaimer The foregoing description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills and efforts or work conditions associated with the job. It is intended to be an accurate reflection of the general nature and level of the job. Minimum Qualifications Name Description Education: Must have working-level knowledge of the English language, including reading, writing and speaking English. High School Diploma/GED required. Experience: A minimum of 2-5 years previous pro-fee coding experience required. Experience in medical billing, and Professional Billing EMR workflows is preferred. License(s): None Certification(s): CCS, CCS-P, CPC, COC and/or CIC Coding credential required. (Excludes apprenticeship classification) Computer / Typing: Must be proficient with Microsoft Office Suite, including Outlook, Power Point, Excel, and Word. Must have the ability to use the computer to complete online learning requirements for job-specific competencies, access online forms and policies, complete online benefits enrollment, etc.
    $43k-93k yearly est. 3d ago
  • Property & Casualty Customer Service Agent

    North Star Staffing Solutions

    Customer care representative job in Carson City, NV

    An outstanding, highly respected insurance brokerage, in Carson City is seeking a full-time producer in Property and Casualty, to replace a team member who is retiring. This position is a base plus commissions position. You will need a current Nevada Property & Casualty License. The right candidate will be responsible, energetic, honest and disciplined. A stable work history is a must. If you believe you have what it takes to join our team, please reply with your resume and a short summary about your professional background, and current state licenses. Qualifications You will: Help maintain current client flow Help walk in customers/ and work appointments Prospect to generate new business through leads and referrals Generate quotes Provide “white glove” customer service/ Maintain our high retention rates Conduct policy reviews and renew policies Process payments Cross-sell/ up-sell Growing agency relationships with new and current customers Base plus Commissions Performance bonuses Additional Information All your information will be kept confidential according to EEO guidelines.
    $24k-31k yearly est. 60d+ ago
  • Customer Care Representative - Residential Homebuilder

    Tim Lewis 4.0company rating

    Customer care representative job in Reno, NV

    Under limited supervision, complete final Quality inspections and walk-through of completed home with homeowner. Respond to homeowner's warranty issues and ensure timely resolution of repairs and/or corrections after the sale of home. Respond quickly to emergency repairs. Ensure homeowner satisfaction at future intervals. Essential Duties and Responsibilities: Respond timely to homeowner's warranty issues in person. Review items and contact appropriate subcontractors to complete repairs. Follow up with homeowner on date of repair. When completed, inspect repairs. Have homeowner sign off for completion of work. After Construction is complete, complete final Quality inspection using a checklist and noting repairs and/or corrections still needed by Construction. Perform walk-through and sign off with homeowner, ensuring that home is complete and satisfactory to buyer. Note any newly requested corrections and or repairs. Return in one week to ensure repairs complete to homeowner's satisfaction. Respond quickly to requests from homeowners for emergency repairs during working and non-working hours approximately a week every three months. Immediately go to home and inspect problem. Contact the subcontractor to resolve emergency. Follow up with the homeowner to obtain sign off. Perform on-going Warranty Assessment appointments to ensure homeowner satisfaction (i.e., at 15 days, 4 months, and 11 months) Administrative duties including completing purchase order requests, 24-hour notices, back charge notices, maintain reports, maintain daily calendars, taking and transferring photos, etc. Other duties may be assigned. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Requirements Minimum Education and/or Experience: High School (GED) plus 2-4 years related experience or equivalent combination of education and experience. Minimum of 2 years homebuilding experience required. Supervisory Responsibilities: This position has no direct supervisory responsibilities. Qualifications (Knowledge, Skills and/or Abilities): Productivity: Meets productivity standards; strives to increase productivity without sacrificing quality and safety. Problem Solving: Identifies and resolves problems in a timely manner; develops alternative solutions. Quality: Looks for ways to improve and promote quality; demonstrates accuracy and thoroughness. Customer Service: Responds promptly to customer needs; solicits customer feedback to improve service; meets commitments Oral Communication: Speaks clearly and persuasively in positive or negative situations; listens and gets clarification Teamwork: Exhibits objectivity and openness to others' views; gives and welcomes feedback; supports others' efforts to succeed. Ethics: Treats people with respect; keeps commitments; works with integrity and ethically; upholds organizational values. Diversity: Promotes a harassment-free environment; shows respect and sensitivity for cultural differences. Professionalism: Approaches others in a tactful manner; reacts well under pressure; treats others with respect and consideration. Safety: Observes safety procedures; reports potentially unsafe conditions; uses equipment and materials properly. Analytical: Synthesizes complex or diverse information; collects and researches data; designs work flows and procedures Project Management: Coordinates projects; communicates changes and progress; completes projects on time and budget. Technical Skills: Strives to continuously build knowledge and skills; shares expertise with others. Written Communication: Writes clearly and informatively; edits work for spelling and grammar; presents numerical data effectively. Cost Consciousness: Uses the Company's funds and resources appropriately; recommends cost-saving processes. Judgment: Makes timely decisions, exhibits sound and accurate judgment. Motivation: Demonstrates persistence and overcomes obstacles; measures self against standard of excellence. Planning/Organizing: Manages time and prioritizes work to meet deadlines; able to multi-task with numerous interruptions. Innovation: Displays original thinking and creativity; meets challenges with resourcefulness; develops innovative ideas. Mathematical Skills: Able to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Able to compute rate, ratio, and percent. Able to interpret bar graphs and pie charts. Language Skills: Read/Analyze/Interpret: Able to read, analyze, and interpret routine instructions, correspondence, policies, and procedures. Write: Able to write routine reports, correspondence, and e-mails. Speak: Able to effectively present information and respond to questions in one-on-one, small and large group situations of customers, clients and employees of the organization. Computer Skills: MicroSoft Outlook: Open and reply to e-mails, open folders, set and reply to calendar appointments. Word - Basic Skills: Open document, change font, copy text, create columns check spelling, change margin, align text, set tabs Physical Demands: Seldom- Sit Frequently- Stand, walk, use hands, reach with hands and arms, climb roofs or attics, balance, stoop, kneel, crouch, or crawl, talk, and hear Occasionally - Lift up to 25 lbs (and seldom lift up to 50 lbs.) The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work Environment: Frequent outdoor weather conditions; occasional office environment. There is moderate to loud noises on this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
    $34k-42k yearly est. 3d ago
  • Customer Service Logistics Coordinator

    Legacy Transportation Services 4.2company rating

    Customer care representative job in Sparks, NV

    Pay: $20 - $24/hour + Benefits Schedule: Full-Time | In-Office | Monday-Friday, Day Shift About the Role Legacy Transportation is seeking a Customer Service Logistics Coordinator to join our growing team in one of our office locations. In this role, you'll be the primary contact for clients, managing time-sensitive shipments in product, tradeshow, event, and other specialized logistics. You'll ensure smooth coordination, accurate order entry, and excellent service under tight deadlines. What You'll Do · Serve as the main point of contact for customers. · Process and update transportation and storage orders. · Provide accurate and timely quotes. · Coordinate high-value and tradeshow freight. · Communicate proactively with customers and resolve exceptions quickly. · Collaborate with agents, customers, and internal teams. Perks & Benefits · 401(k) · Dental insurance · Health insurance · Paid time off · Vision insurance Experience: 1+ year in customer service or logistics Requirements Requirements What We're Looking For· Strong communication and customer service skills.· Proven problem-solving skills and ability to resolve issues quickly.· Ability to manage multiple accounts and deadlines with accuracy.· Highly organized, detail-focused, and dependable.· Fast and accurate data entry skills.· Proficiency with Microsoft Office (Excel, Word, Outlook).· Logistics/transportation software experience preferred.· Familiarity with tradeshow/event freight a plus. Salary Description $20.00-$24.00/hr
    $20-24 hourly 60d+ ago
  • Customer Service Rep

    Uplift 4.4company rating

    Customer care representative job in Reno, NV

    Uplift gives you the freedom to buy what you want now and pay over time. With affordable monthly payments, you can easily budget for what matters most. Job Description At Uplift, we're on a mission to help people get more out of life, one thoughtful purchase at a time. Our enterprise Buy Now, Pay Later solution is used by the world's most loved brands including Southwest Airlines, Carnival, Universal Studios, and more. With flexible pay over time installments, we empower consumers to buy what matters most while unlocking higher conversions and customer lifetime value for our partners. We're in high growth mode but we still hold on to the values that have inspired our mission since the beginning; innovation, diversity, agility, and a desire to help people elevate their lives. If our mission inspires you, let's talk! Uplift is the leading Buy Now, Pay Later solution serving the world's top travel brands. Uplift's complete range of flexible payment solutions are offered by leading brands throughout the United States and Canada including United Airlines, Carnival Cruise Line, Caesars Entertainment, Kayak, Air Canada, and more. Learn more at *************** Responsibilities Engage with past due customers to resolve delinquency while maintaining a positive long-standing relationship with the customer Review, monitor, and engage with a high volume of customers per day Maintain accurate records of customer communication (i.e., promise to pay, payment arrangements) Efficiently assess and recommend action to borrowers concerning loan issues Make recommendations to management for loans needing additional attention Perform ad hoc duties as needed Requirements 2+ years experience in financial services; consumer delinquency and collections or customer service experience preferred Strong ability to negotiate loan repayment plans Experience with handling of payment processing Desire to improve borrowers' financial situation but ability to make tough decisions Exceptional organizational skills and attention to detail Working knowledge of relevant federal regulations such as the Fair Debt Collection Protection Act and state by state regulations Intermediate Excel skills and general computer literacy Aptitude for working independently while maintaining a team first mentality Excellent written and verbal communication skills #LI-KL2 Uplift is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. Note: Uplift does not accept agency resumes. Please do not forward resumes to any recruiting alias or employee. Uplift is not responsible for any fees related to unsolicited resumes. Additional Information All your information will be kept confidential according to EEO guidelines.
    $28k-36k yearly est. 60d+ ago
  • Customer Service Specialist

    Milan Institute 3.4company rating

    Customer care representative job in Reno, NV

    Part-time Description We are currently seeking a skilled and enthusiastic Customer Service Specialist to join our team and contribute to the success of our student salon floor. As a Customer Service Specialist on our student salon floor, you will be the face of our institution, ensuring an exceptional customer experience for all salon clients. You will be vital in managing client appointments, providing excellent service, and supporting our students' learning and development. This position offers a unique opportunity to work in a dynamic and creative environment while assisting in shaping the next generation of beauty professionals. Responsibilities: Greet and welcome salon clients in a friendly and professional manner, creating a positive first impression. Assist clients in scheduling appointments, managing their preferences, and addressing any inquiries or concerns. Collaborate with salon instructors and students to coordinate and manage client bookings, ensuring efficient scheduling and smooth salon operations. Provide exceptional customer service, attending to clients' needs and preferences throughout their salon experience. Maintain a clean and organized salon floor, including workstations, tools, and common areas, to ensure a professional and inviting atmosphere. Handle client complaints or issues professionally and on time, working towards resolutions and maintaining client satisfaction. Process payments and manage cash register transactions. Promote salon services and special promotions to clients, encouraging repeat business and generating referrals. Stay updated with industry trends, techniques, and product knowledge to provide knowledgeable recommendations to clients and students. Assist with other administrative tasks and salon projects as needed. Requirements Requirements: High school diploma or equivalent is preferred. Additional education or training in customer service or hospitality is preferred. Previous experience in a customer service role, preferably in the beauty or salon industry. Strong interpersonal skills with the ability to communicate effectively and professionally with clients, students, and staff. Excellent organizational skills and attention to detail in managing appointments and salon operations. Enthusiasm for working with students and supporting their learning and development. Ability to multitask, work in a fast-paced environment, and adapt to changing priorities. Proficiency in using salon management software or booking systems is a plus. Basic knowledge of cosmetology services, terminology, and beauty product brands. Professional appearance and grooming standards to represent the institution and maintain a positive salon environment. Flexibility to work evenings and weekends based on salon hours and client demands. Company Benefits include a 401(k) retirement plan and Employee Stock Ownership Plan. Career advancement opportunities! An Equal Opportunity Employer. If you're interested, Apply Now! Milan Institute is a private post-secondary college and a leader in the Allied Health, Business, and Cosmetology fields. We invite you to visit our website at ********************** to learn more about Milan Institute. You may visit the Milan Institute website at ********************** for information on campus crime statistics.
    $27k-33k yearly est. 60d+ ago
  • Customer Service Rep(07410) - 3231 US Highway 50 E, Carson City, NV 89701, USA

    Domino's Franchise

    Customer care representative job in Carson City, NV

    Domino's began humbly in 1960, with a history of starting small but dreaming big, which remains at the core of our brand. Hard work, ambition, and a passion for pizza have always fed the power of what's possible at Domino's. We are a company built on innovative solutions and a belief that we are never done getting better. We embrace change and the potential it unlocks for everyone. We focus on developing an inclusive culture with dignity and respect for all, where team members can grow, thrive, and bring their best selves to work daily. Our workforce's diversity helps make us an enduring brand where we can grow and thrive together. Job Description We are looking for Customer Service Representatives with hustle, personality, and people skills. Customer Service Representatives are responsible for greeting customers, answering phones, and providing outstanding customer service. Greeting customers and taking orders with a smile! Operating the cash register and collecting payments from customers. Making consistent products within Domino's Pizza guidelines. Maintaining a clean and organized work environment from our customer's viewpoint. Maintain a professional appearance at all times in compliance with Domino's grooming standards. Qualifications A fun and friendly person who is comfortable talking to strangers. A team player who is punctual and has a positive attitude! You are at least 16 years of age. Pass a Criminal Background check. Additional Information All your information will be kept confidential according to EEO guidelines.
    $27k-36k yearly est. 11d ago
  • Fulfillment

    Walkenhorst's

    Customer care representative job in Sparks, NV

    Fulfillment / Warehouse For over 25 years, Walkenhorst's has made it possible to send packages to inmates incarcerated in correctional facilities. We serve inmates and their families and friends across the nation. We are committed to quality service, selection, and complete satisfaction. We are family-owned and operated. Job Description Summary of major responsibilities Locate, Scan, and Pick Items for individual orders Arrange and Pack Items/Orders Into Shipping Boxes Job Duties/Responsibilities include but are not limited to Throw away empty boxes in designated bins Stock your stations and/or carts Report any spill or accident immediately Become cross-trained to maintain workflow balance All other duties based on business needs Qualifications include A Brisk walking speed Lift up to 40lbs An understanding of warehouse safety Job Type: Full-time, Hourly Position Hours are Monday- Friday 7 am - 3:30 pm Typical workweek is 40 hours Overtime 7 am - 5 pm Compensation Hourly compensation No cap Incentive Program Provided Benefits: Health Insurance Paid Holidays Paid Time Off 401K - Profit Sharing Free Snacks & Products Working with a fantastic team of people If you are interested in this position or any other we have to offer, please apply here or on our website at Job Listings - Walkenhorst's Jobs (applicantpro.com). You may also drop off your resume in person at 445 Ingenuity Ave Sparks NV 89441, from 9 am - 4 pm. Job Posted by ApplicantPro
    $33k-44k yearly est. 5d ago
  • Service Advisor - Customer Service

    Empire Southwest LLC 4.6company rating

    Customer care representative job in Reno, NV

    Collaborate with Parts, Service & Sales teams to develop client service repair options to insure client loyalty, revenues, and net profits. Serve as a single point of contact for the assigned client base. Receive and respond to all of the assigned client's needs and service requests. Utilize technical and system knowledge and product/services expertise to understand client needs and provide best in class problem resolution. Maintain client satisfaction to a level that exceeds expectations and increases market share or equipment uptime and provides cost saving solutions to external and internal clients. ESSENTIAL FUNCTIONS: Serve as a single point of contact for the assigned client base. Receive and respond to all of the client's needs, service requests and direct the additional services or resources follow up. Utilize technical and system knowledge and product/services expertise to understand client needs and provide best in class problem resolution and prioritization. Educate the client and respond to questions regarding products, parts,services and warranty options that are available through all internal and external facilities. Serve as the client's resident expert in Empire's solutions offerings. Identify and present other service offerings to the client to optimize the level of service and to lower client's overall maintenance costs. Influence the established clients' sales and profit goals and client satisfaction goals while adding value to the client repair. Take initial call and direct service requests to internal or external facility. Ensure internal/external facility's understanding of the specific request. Provide the client with highly organized, effective, and efficient communication. Partner with internal or external teams to ensure work assignments are carried out on schedule and within an acceptable timeframe. Stay up to date on the status of assigned jobs in progress. Work with clients on timely preventative maintenance to achieve satisfaction while driving down cost and prevent unnecessary repairs. Approve estimates as directed by internal and external partners and/or management. Effectively manage client experience with ongoing follow up and communication to promote and ensure credibility and maintain a high level of client satisfaction. Ensure that the Service Advisor function is covered at all times. Monitor and respond to all assigned calls, emails, texts in a timely manner. Work safely at all times. Adhere to all applicable safety policies. Comply with all company policies, procedures and standards. ADDITIONAL RESPONSIBILITIES: Respond to service requests in a professional manner at all times whether in office, on call or at home. Listen carefully, speak and act courteously while showing genuine concern for the client's issue. Review pro-formas to ensure expectations are met and client approval is obtained in timely manner. Follow up with client on the invoicing and status of repair. Review client repair history to identify repair options, obtain technical information through current systems, and prepare the call in. Partner with shop planners, leads, and/or managers to negotiate settlements, discuss and resolve discrepancies, and balance client and Empire's interests at all times. Cooperate well with personnel in other work centers and departments and maintains good employee relations. Actively participate in department and/or client meetings. Provide feedback internally to drive change sufficient to meet market demands and provide viable client solutions. Work within current systems to ensure all equipment/vehicle records are maintained for accuracy and thoroughness. Perform other duties as assigned. Work within and promote corporate values. KNOWLEDGE SKILLS AND ABILITIES: Must have interpersonal, management, organization and planning skills sufficient to professionally assist clients, direct people and maintain acceptable levels of productivity. Ability to influence and motivate others. Previous knowledge of repairing, reconditioning and operating various equipment and medium/heavy duty trucks, engines and related components is preferred. Must be able to technically assist and understand client needs and provide problem resolution. Must be able and willing to accept, communicate and enforce company policies, procedures and regulations. Must be able to utilize computer based service and work order management systems. Must have planning and organization skills sufficient to accurately track various services requests and provide instructions to numerous service people simultaneously. Must possess assigned knowledge and experience relative to the equipment industry. Must have necessary negotiation skills to effectively reach an agreement with the client and/or vendors. Must be a motivated self-starter. Must have sufficient knowledge to understand client opportunities and to express these opportunities to the appropriate area within Empire. Must have sufficient knowledge to effectively utilize Internet, e-mail, spreadsheets, word processing programs and database management. Ability to maintain consistent attendance to meet all company standards and requirements. Must have acceptable attendance to meet all company standards and requirements. EDUCATION AND EXPERIENCE: Proof of high school diploma or General Education Degree (GED). College degree preferred. Minimum of 3 years in a service advisor, client support, or related technical field. Previous experience utilizing a computer-oriented management system similar to Empire. Previous general experience in a Caterpillar Dealer Service Department preferred. Must be able to communicate (speak, read, comprehend, write) in English. PHYSICAL DEMANDS: The Physical Demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, use hands and talk or hear. The employee frequently is required to stand and walk. The employee is occasionally required to lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus. This position is designated as a "Safety-Sensitive Position". A Safety-Sensitive Position includes tasks or duties that EMPIRE in good faith believes could affect the safety or health of the employee performing the task or others. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly exposed to indoor controlled environment. The employee is occasionally exposed to wet and/or humid conditions, outdoor weather, extreme cold, and extreme heat. The noise level in the work environment is usually office moderate.
    $31k-38k yearly est. 9d ago
  • Customer Service Advisor - Migrant Help

    Maximus 4.3company rating

    Customer care representative job in Reno, NV

    Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care. We are more than just a call centre; we are a vital support line and a compassionate ear for some of the most vulnerable members of our communities, and we are seeking a dedicated Customer Service Advisor to join our team. This is a United Kingdom, Homebased position. You must be living in the United Kingdom, with the correct Right to Work in the UK (British passport/VISA etc.) to be considered for this role. Any applications from outside of the UK will not be considered. This role will be working late shifts - 5 x 7.5 hour days between 12pm - 10pm Monday-Sunday and will work some weekends, which could be 1 Saturday or Sunday or on occasions the full weekend and some bank holidays.. The shifts will be a mixture of these hours and a rota will be provided in advance. 12pm - 8pm 1pm - 9pm 2pm - 10pm. Start date: Monday 19th January 2026. This role is perfect for someone who is passionate about providing help to those who need it most. As a Customer Service Advisor in our contact centre, you will play a crucial role in delivering outstanding service to our service users by handling a high volume of calls, emails, and live chats. Partnering with the esteemed charity, Migrant Help, you will provide essential support to Asylum Seekers, making a significant difference in their lives. 1. Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary. 2. Identify and address safeguarding concerns promptly and effectively. 3. Meet customer service standards and performance goals. 4. Respond to difficult and sensitive cases with empathy, patience, and resilience. 5. Deliver information services across multiple channels (telephone, online, email, and live chat). 6. Resolve service user issues proactively, calmly, and professionally. 7. Offer guidance, tailored recommendations, and signposting to Service Users. 8. Follow established processes and adjust to evolving procedures. 9. Manage confidential information with strict adherence to data protection standards. 10. Proactively seek and address feedback to drive continuous improvement in role. Qualifications & Experience • Experience performing under pressure and handling demanding situations whilst staying calm and patient. • Experience maintaining high levels of accuracy and attention to detail in all tasks. • Experience collaborating with diverse teams to achieve common goals. • Ability to solve complex problems and deliver solutions in a timely manner. • Experience managing multiple tasks efficiently, ensuring deadlines are met and quality is maintained. • Ability to resolve conflict, ensuring a positive outcome. • Ability to work independently, demonstrating initiative and good decision-making skills. • Strong written English skills to accurately input and record service user information. Desirable • Experience working with service users with additional needs and adapting to unique requirements. • Awareness of mental health issues and a passion for further learning and development in this area. Individual Competencies • Ability to maintain composure and effectiveness in challenging and sometimes distressing situations, being able to regain stability following setbacks. • Ability to listen and engage with service users, understanding their needs and replying appropriately. • Ability to show empathy towards other's experiences and emotions. • Clear, effective and engaging communication skills with service users. • A positive approach to fostering an encouraging environment for colleagues and service users. • Proficient using a variety of digital software applications, and openness to learning new technologies. • Ability to prioritise time and tasks to meet deadlines and achieve objectives. • An open approach to embracing diverse perspectives and adapting to new ideas and ways of working. • Ability to adapt to changing environments and needs, being flexible and resilient in situations. • Ability to demonstrate the Maximus Values by showcasing integrity, taking accountability for actions and decisions, and upholding high ethical standards. Desirable • Possess cultural awareness, with the ability to respect and interact with people from diverse backgrounds. EEO Statement Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post. We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process. Minimum Salary £ 25,185.00 Maximum Salary £ 25,185.00
    $30k-37k yearly est. 3d ago
  • Engagement Specialist

    Product Connections

    Customer care representative job in Reno, NV

    Job Posting The Event Specialist is responsible for engaging customers and demonstrating products, particularly launchers and launching accessories. You will be working in a Sportsman's Warehouse demonstrating products manufactured by Byrna while being employed by Product Connections. This role involves greeting and assisting customers, handling merchandise with care, and providing detailed product information and recommendations. Position Details: * Multiple 4-hour shifts throughout the week. * There will be two 4-hour shifts available on Friday, Saturday, and Sunday. * Part-time flexible hours. * Fun retail work environment, ideal for outdoor enthusiasts. Essential Functions: * Deliver exceptional customer service and ensure a pleasant shopping experience. * Engage customers by identifying their needs and demonstrating products. * Educate audiences on the proper handling, functionality, and benefits of non-lethal use-of-force tools. * Provide detailed product information and recommendations. * Stay knowledgeable about advertised sales, pricing, and signing. * Knowledge of all safety protocols in handling the product. * Must maintain and use all protective equipment and gear. * Keep the work area clean, neat, and well-stocked. Experience/Qualifications: * High School Diploma or equivalent. * 0-2 years of retail experience. * Must be 18 years of age or older. Skills and Abilities: * Willing to learn about Byrna launchers and ammunition and showcase key features and benefits to shoppers. * Strong customer service and sales skills. * Must possess strong public speaking skills and the ability to explain complex equipment in clear, simple terms. * Additional beneficial skills include knowledge of firearm safety, experience in firearm handling, and firearm ownership, though these are not required. * Able to use personal protective equipment (PPE), such as goggles, etc., and follow all safety processes. We are an equal employment opportunity employer. Salary Starting at $16.50 / hr
    $16.5 hourly 48d ago
  • CSR - Sparks, NV

    Unisco

    Customer care representative job in Sparks, NV

    Full-time Description Unis accelerate logistics success with our Transportation Management System that offers unparalleled control, visibility, and adaptability. Unis strives in elevating our employees and operations toward new heights of excellence. As client's partner with us, we focus on more than just a business relationship; it's an opportunity to unlock a world of value-added services that will enhance operational standards and elevate success by unifying our clients' supply chain networks through superior technology assets, and information services. A customer service representative is responsible for engaging with customers on behalf of their company. Their duties include answering phone calls and emails from customers, participating in meetings with the customer service team to discover new communications tactics, and maintaining expert knowledge about company products or services to best help customers. Responsibilities: Answer customer service calls, Research customer issues and concerns. Scheule pick-up requests. Order supplies, track packages. Receive credit card payments. Communicate billing concerns. Maintain customer database. Assist customers claim process. Assist Customers with software questions or concerns. Other duties as assigned. BENEFITS Medical insurance Dental insurance Vision insurance Paid Time Off Requirements Experience in Customer Service or Logistics industries. Excellent communication and empathy skills. Ability to multi-task. Ability to type 35-40 wpm. Excellent attendance record Proficiency in Outlook, Microsoft word and Excel. Salary Description $23.00
    $27k-35k yearly est. 48d ago
  • Property & Casualty Customer Service Agent

    North Star Staffing Solutions

    Customer care representative job in Carson City, NV

    An outstanding, highly respected insurance brokerage, in Carson City is seeking a full-time producer in Property and Casualty, to replace a team member who is retiring. This position is a base plus commissions position. You will need a current Nevada Property & Casualty License. The right candidate will be responsible, energetic, honest and disciplined. A stable work history is a must. If you believe you have what it takes to join our team, please reply with your resume and a short summary about your professional background, and current state licenses. Qualifications You will: Help maintain current client flow Help walk in customers/ and work appointments Prospect to generate new business through leads and referrals Generate quotes Provide “white glove” customer service/ Maintain our high retention rates Conduct policy reviews and renew policies Process payments Cross-sell/ up-sell Growing agency relationships with new and current customers Base plus Commissions Performance bonuses Additional Information All your information will be kept confidential according to EEO guidelines.
    $24k-31k yearly est. 7h ago
  • Customer Service Specialist

    Milan Institute 3.4company rating

    Customer care representative job in Reno, NV

    Job DescriptionDescription: We are currently seeking a skilled and enthusiastic Customer Service Specialist to join our team and contribute to the success of our student salon floor. As a Customer Service Specialist on our student salon floor, you will be the face of our institution, ensuring an exceptional customer experience for all salon clients. You will be vital in managing client appointments, providing excellent service, and supporting our students' learning and development. This position offers a unique opportunity to work in a dynamic and creative environment while assisting in shaping the next generation of beauty professionals. Responsibilities: Greet and welcome salon clients in a friendly and professional manner, creating a positive first impression. Assist clients in scheduling appointments, managing their preferences, and addressing any inquiries or concerns. Collaborate with salon instructors and students to coordinate and manage client bookings, ensuring efficient scheduling and smooth salon operations. Provide exceptional customer service, attending to clients' needs and preferences throughout their salon experience. Maintain a clean and organized salon floor, including workstations, tools, and common areas, to ensure a professional and inviting atmosphere. Handle client complaints or issues professionally and on time, working towards resolutions and maintaining client satisfaction. Process payments and manage cash register transactions. Promote salon services and special promotions to clients, encouraging repeat business and generating referrals. Stay updated with industry trends, techniques, and product knowledge to provide knowledgeable recommendations to clients and students. Assist with other administrative tasks and salon projects as needed. Requirements: Requirements: High school diploma or equivalent is preferred. Additional education or training in customer service or hospitality is preferred. Previous experience in a customer service role, preferably in the beauty or salon industry. Strong interpersonal skills with the ability to communicate effectively and professionally with clients, students, and staff. Excellent organizational skills and attention to detail in managing appointments and salon operations. Enthusiasm for working with students and supporting their learning and development. Ability to multitask, work in a fast-paced environment, and adapt to changing priorities. Proficiency in using salon management software or booking systems is a plus. Basic knowledge of cosmetology services, terminology, and beauty product brands. Professional appearance and grooming standards to represent the institution and maintain a positive salon environment. Flexibility to work evenings and weekends based on salon hours and client demands. Company Benefits include a 401(k) retirement plan and Employee Stock Ownership Plan. Career advancement opportunities! An Equal Opportunity Employer. If you're interested, Apply Now! Milan Institute is a private post-secondary college and a leader in the Allied Health, Business, and Cosmetology fields. We invite you to visit our website at ********************** to learn more about Milan Institute. You may visit the Milan Institute website at ********************** for information on campus crime statistics.
    $27k-33k yearly est. 1d ago

Learn more about customer care representative jobs

How much does a customer care representative earn in Carson City, NV?

The average customer care representative in Carson City, NV earns between $28,000 and $44,000 annually. This compares to the national average customer care representative range of $26,000 to $40,000.

Average customer care representative salary in Carson City, NV

$35,000

What are the biggest employers of Customer Care Representatives in Carson City, NV?

The biggest employers of Customer Care Representatives in Carson City, NV are:
  1. U-Haul
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