Customer care representative jobs in Casper, WY - 35 jobs
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Customer Care Representative
Customer Service Representative
Sales Associate And Customer Service
Customer Service Associate
Customer Relations Representative
Member Service Representative
Customer Account Representative
Customer Account Representative
Rent-A-Center Inc. 4.3
Customer care representative job in Casper, WY
Ready to do your best work? Interested in a minimum starting hourly rate of $14.45 per hour - $17.00 per hour ? Why should I apply in just a few clicks? * Paid Time Off and Sunday Off -- We are Closed! * Full-Time Employment and a Consistent Schedule * Weekly Pay (companywide)
* Award Winning Culture with the Opportunity to Advance
* Great Benefits Medical, Dental, Vision, life Insurance, Supplemental Life Insurance, Spouse/Dependent Life Insurance, Short Term Disability, Long Term Disability, Flexible Spending Accounts, 401(k) Savings Plan w/company match, Paid Time Off, Legal Insurance, Identity Theft Protection Plan, Health Savings Accounts, Hospital Indemnity, Critical Illness, Accident Insurance, Limited Purpose Plan
What will you do? Provide customers access to high-quality goods that enhance their quality of life. You will do meaningful work and make a difference in our customers' lives!
A day in the life of a Customer Account Representative:
* Customer Service: Provide friendly, top-notch customer experiences through "white glove" service with a servant's heart in our stores and in customer's homes and obtain new rental orders when needed on the sales floor and over the phone
* Deliveries & Pickups: Opportunity to get out of the store and display a winning spirit through safe and compliant loading/unloading and installation of products, while following all handling and transportation procedures as well as keeping vehicles clean and properly maintained as assigned.
* Merchandising: Maintain an inviting store with organized product and cleanliness with both customers and fellow coworkers in mind by refurbishing merchandise to like new condition and keeping showroom dusted, vacuumed and organized
What are the minimum requirements?
* High school diploma or equivalent
* Must be at least 18 years of age
* Valid state driver's license and good driving record -- You WILL be driving the company vehicles
* Ability to lift and move product such as furniture, electronics, and appliances
* Great communication and customer service skills
What are some additional helpful traits?
* Seeking more than just a job, but a CAREER
* A desire to improve our customer's lives
* A hunger to learn the business
* Grit and determination
Physical Demands
The physical demands described here are representative of those that must be met by a Coworker to successfully perform the essential functions of this job. While performing the duties of this job, the Coworker is regularly required to talk and hear. This position is very active and requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing all day. The Coworker must frequently lift and/or move (push/pull) heavy items and merchandise. All Coworkers are expected to adhere to all Company safety guidelines while meeting the physical demands of the job.
Expected Hours of Work
This is a full-time position, and hours/days of work are Monday through Saturday, store open to close hours. Sundays off along with one other weekday off. Schedules and hours per week/overtime work may change throughout the year as dictated by management and business needs.
This is an excerpt from the full job description and is not intended to be all-inclusive. Other related duties may be required to meet the ongoing needs of the business. Rent-A-Center is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer.
$14.5-17 hourly 20d ago
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Customer Relations Representative - State Farm Agent Team Member
Megan Spence-State Farm Agent
Customer care representative job in Casper, WY
Job DescriptionBenefits:
Wellness days
Team lunches and outings
Bonus based on performance
Competitive salary
Flexible schedule
Opportunity for advancement
Paid time off
Signing bonus
Training & development
ROLE DESCRIPTION:
As a Customer Relations Representative - State Farm Agent Team Member with Megan Spence - State Farm Agent, you will support both the growth and retention of a successful insurance agency by combining strong customer service with consultative sales conversations. In this role, you will build lasting relationships, influence customer decisions through clear and confident communication, and take ownership of follow-through to ensure an excellent experience from start to finish. You will represent the agency with professionalism, collaborate closely with team members, and contribute to both service excellence and sales performance in a fast-paced environment.
We look forward to connecting with you if you enjoy helping customers, guiding conversations toward solutions, and taking responsibility for outcomes. This role offers growth opportunities for individuals who are relationship-driven, results-focused, and motivated to make a meaningful impact on both customers and the business.
RESPONSIBILITIES:
Build and maintain strong relationships with customers by understanding their needs and serving as a trusted point of contact.
Handle inbound and outbound customer conversations, providing policy information while identifying opportunities to recommend appropriate coverage.
Influence customer decisions through consultative discussions that balance education, trust, and value.
Own service and sales-related tasks from initial interaction through completion, ensuring timely follow-up and accurate execution.
Process policy changes, renewals, and claims while maintaining a high standard of care and attention to detail.
Collaborate with agency team members to align service efforts with sales goals and overall agency objectives.
QUALIFICATIONS:
Strong communication and interpersonal skills with the ability to influence outcomes while building long-term relationships.
Comfortable balancing service responsibilities with sales conversations and performance expectations.
Results-oriented and accountable, with the ability to manage tasks, meet deadlines, and follow through consistently.
Organized, detail-focused, and able to adapt in a fast-paced, customer-driven environment.
ABOUT OUR AGENCY:
I opened my agency on December 1, 2019, but my path into insurance started much earlier. I was licensed at 19 while in college planning to become a teacher, and although I taught junior high for a few years, I realized my true passion was educating adults on how to protect the income and assets theyve worked hard to build. That passion led me back into insurance, where I was mentored by the same agent who saw my potential early on and helped prepare me to become an agency owner.
Giving back is a big part of who we are - I volunteer with Central Wyoming Hospice, often bringing our family and office dog, Poppy, to visit patients. As an office, we support several local causes, including donating snow tires for Child Development Center buses, sponsoring the Childrens Advocacy Project, supporting Jasons Friends, Relay for Life, Casper Junior Football League, and helping secure a $25,000 grant for Project Kenny in Casper.
Our office is a high-performing, growth-minded team that takes pride in taking exceptional care of customers while having a lot of fun along the way. Team members enjoy national holidays off, reduced hours between Christmas and New Year, birthdays off, PTO that grows with tenure, substantial year-round cash bonuses, quarterly promotions, licensing and CE reimbursement, professional training, and even an all-expenses-paid annual team weekend in Denver.
$27k-35k yearly est. 13d ago
Customer Service Associate I
Family Dollar 4.4
Customer care representative job in Douglas, WY
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: + Assist customers with questions and recommendations + Manage sales transactions while working assigned cash register
+ Maintain security of cash and protect company assets
+ Keep the store well-stocked, and recover merchandise
+ Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards
+ Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
+ Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
+ Other duties as assigned*
**Skills and Experience:**
+ High school diploma or equivalent is preferred
+ Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred
+ Ability to follow instructions and interpret operational documents is required
+ Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting
+ Excellent customer service and relationship management skills are required
+ Strong organizational and communication skills are required
+ Strong problem-solving and decision-making skills are required
**Perks and Benefits:**
We offer a wide variety of rewards to support your health, wealth, and mental well-being. In addition to medical, pharmacy, dental, and vision insurance, we offer:
+ Employee Assistance Program
+ Retirement plans
+ Educational Assistance
+ And much more!
_We are an_ _equal opportunity employer and committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and mak_ _e_ _all employment decisions without regard to any protected status. In accordance with local laws in AZ, AR, CO, FL, GA, ID, IL, IA, KS, ME, MS, MO, MT, NE, NV, NH, NM, ND, OK, OR, SC, SD, TN, TX, UT, VT VA, WV, WI, and WY, minors are also eligible to be considered for employment in certain roles._ _We are committed to_ _complying with_ _the Americans with Disabilities Act (ADA) and providing reasonable_ _accommodations to qualified individuals with disabilities_ _._
_This job specification should not be construed to imply that these requirements are the exclusive standards of the position._ _This is not to be considered a complete list of job duties, which appear in the for this position, and which may be amended from time to time at_ _our_ _discretion._ _Incumbents will follow any other instructions and perform any other related duties as may be required by their supervisor._
_Please note, this job description is not a contract of employment and may be_ _modified_ _to meet evolving business needs. Employment is at-will, meaning that either the employee or the company may_ _terminate_ _the employment relationship at any time, with or without cause or notice._
Part time
817 South 4th Street,Douglas,Wyoming 82633
27112
Family Dollar
$26k-31k yearly est. 60d+ ago
Customer Service Rep(06004) 1826 E Richards St, Douglas WY
Domino's Franchise
Customer care representative job in Douglas, WY
Job Description
General Job Duties involve operation of all equipment; stock and rotate ingredients from delivery to storage/work area/walk-in cooler; prepare products; receive and process telephone and internet orders; count inventory and complete paperwork; clean equipment and facility.
General Physical demands involve the ability to stand, walk, sit, lift, carry, push, climb ladders/stairs, stoop/bend, crouch/squatt, reach, grasp with hands to use machines-tools-equipment-work aids, and tolerate exposure to varying temperatures/conditions inside and outside.
On the job training involves customer service orientation, interactive computer program, and hands-on practice.
Customer service skills involve the ability to comprehend and communicate verbally and written with customers/co-workers over the phone and in person.
Additional Information
All your information will be kept confidential according to EEO guidelines.
$27k-35k yearly est. 6d ago
Customer Service Representative - Douglas
Wyoming Downs, LLC 3.6
Customer care representative job in Douglas, WY
Job Description
Responsible for walking the OTB floor, proactively greeting customers and provide friendly, courteous service at all times. Answer guest questions and build rapport with returning customers. Quickly and accurately handles cash transactions with patrons and jackpots on terminals. Conduct minor maintenance and repairs on terminals, when necessary. Protect company assets, adhering to company and departmental policies/procedures to include gaming regulations.
Reports To: Site Manager
Major Duties and Responsibilities:
Walk the gaming area looking for opportunities to interact with internal and external guests displaying an attentive, upbeat, and enthusiastic demeanor throughout each interaction.
Clearly communicate how terminals play and operate, Winners Club benefits, internal promotions, and site amenities.
Calmly listen to guest concerns and complaints; attempt to resolve as possible.
Accurately count and maintain cash bank and transactions.
Keep gaming area clean, stocked, secured, and well maintained, including but not limited to, picking up trash, clearing empty drinks, etc.
Troubleshoot minor repairs with wagering terminals and player tracking system as needed.
Work effectively with staff and guests, including but not limited to, working through disagreements in a courteous manner.
Ensure compliance with all applicable gaming laws and company internal controls, policies and procedures, Title 31, and federal regulations, as they apply to the position.
Maintain good working relations through all channels of supervisors, employees, and regulators.
Follow instructions of the supervisor.
Efficiently perform duties in both calm and busy situations.
Perform additional duties and responsibilities as assigned.
Qualifications, Education and Experience
Required:
Friendly personality comfortable initiating greetings and conversations
Experience using basic tools
Previous proven experience accurately counting, handling, and keeping track of money
Ability to quickly learn pari-mutuel equipment, rules and regulations
Basic understanding of, and experience using computers and computer programs
At least 21 years of age
Flexible availability in order to work a variety of shifts, weekends, holidays and weekends
Ability to obtain and maintain required credentials required by the Wyoming Gaming Commission
Professional appearance and personal hygiene as deemed appropriate by the supervisor
Ability to lift 50 pounds
Ability to communicate effectively in English, including both written and verbal forms
Ability to pass a pre-employment drug screening and background report
Preferred:
High school diploma or equivalent
Previous experience in customer service role
Previous pari-mutuel experience
$26k-30k yearly est. 20d ago
Customer Service Representative
Rory Shogren Farmers Insurance
Customer care representative job in Casper, WY
Job Description
Our office is
quickly growing
and we need someone who we can train to fit in our office puzzle! The position offered is full time. Our Customer Service Representative needs to
exceed customer service standards
to current clients while also
assisting prospects as they call in
.
No prior experience is necessary Apply for the position today by completing the form and completing the assessment.
Benefits
Annual Base Salary Based on Experience
Paid Time Off (PTO)
Mon-Fri Schedule
Career Growth Opportunities
Retirement Plan
Life Insurance
Health Insurance
Hands on Training
Responsibilities
Process customer policy change requests.
Verify phone numbers, addresses and email addresses with each customer contact and update customer information.
Answer incoming phone calls on the first ring.
Schedule appointments for sales staff to meet prospective customers.
Responds to all inquiries, cancellation requests, and sales requests within specified timeframe.
Requirements
Possess an upbeat, positive and enthusiastic attitude.
Proficiency to multi-task, follow-thru and follow-up.
Great Customer Service Skills.
Driven and goal-oriented individual.
Ability to tactfully handle stressful and difficult situations.
$27k-35k yearly est. 22d ago
Customer Service Representative - Casper, WI
Kedia Corporation
Customer care representative job in Casper, WY
Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field
Job Description
Tasks
Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
Check to ensure that appropriate changes were made to resolve customers' problems.
Determine charges for services requested, collect deposits or payments, or arrange for billing.
Refer unresolved customer grievances to designated departments for further investigation.
Review insurance policy terms to determine whether a particular loss is covered by insurance.
Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.
Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods.
Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills.
Tools used in this occupation:
Autodialers - Autodialing systems; Predictive dialers Automated attendant systems - Voice broadcasting systems Automatic call distributor ACD - Automatic call distribution ACD system ScannersStandalone telephone caller identification - Calling line identification equipment; Dialed number identification systems DNIS
Technology used in this occupation:
Contact center software - Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani EmailCustomer relationship management CRM software - Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRMElectronic mail software - Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft OutlookNetwork conferencing software - Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani ChatSpreadsheet software - Microsoft ExcelKnowledgeCustomer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Qualifications
Skills
Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.Speaking - Talking to others to convey information effectively.Service Orientation - Actively looking for ways to help people.Persuasion - Persuading others to change their minds or behavior.Reading Comprehension - Understanding written sentences and paragraphs in work related documents.Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.Writing - Communicating effectively in writing as appropriate for the needs of the audience.Coordination - Adjusting actions in relation to others' actions.Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.Negotiation - Bringing others together and trying to reconcile differences.
AbilitiesOral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.Oral Expression - The ability to communicate information and ideas in speaking so others will understand.Speech Clarity - The ability to speak clearly so others can understand you.Speech Recognition - The ability to identify and understand the speech of another person.Written Expression - The ability to communicate information and ideas in writing so others will understand.Near Vision - The ability to see details at close range (within a few feet of the observer).Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.Written Comprehension - The ability to read and understand information and ideas presented in writing.Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense.Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
Additional InformationIf this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.
$27k-35k yearly est. 60d+ ago
Customer Service Associate I
Dollar Tree 4.4
Customer care representative job in Casper, WY
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with questions and recommendations * Manage sales transactions while working assigned cash register
* Maintain security of cash and protect company assets
* Keep the store well-stocked, and recover merchandise
* Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards
* Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
* Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
* Other duties as assigned*
Skills and Experience:
* High school diploma or equivalent is preferred
* Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred
* Ability to follow instructions and interpret operational documents is required
* Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting
* Excellent customer service and relationship management skills are required
* Strong organizational and communication skills are required
* Strong problem-solving and decision-making skills are required
Perks and Benefits:
We offer a wide variety of rewards to support your health, wealth, and mental well-being. In addition to medical, pharmacy, dental, and vision insurance, we offer:
* Employee Assistance Program
* Retirement plans
* Educational Assistance
* And much more!
We are an equal opportunity employer and committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. In accordance with local laws in AZ, AR, CO, FL, GA, ID, IL, IA, KS, ME, MS, MO, MT, NE, NV, NH, NM, ND, OK, OR, SC, SD, TN, TX, UT, VT VA, WV, WI, and WY, minors are also eligible to be considered for employment in certain roles. We are committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities.
This job specification should not be construed to imply that these requirements are the exclusive standards of the position. This is not to be considered a complete list of job duties, which appear in the for this position, and which may be amended from time to time at our discretion. Incumbents will follow any other instructions and perform any other related duties as may be required by their supervisor.
Please note, this job description is not a contract of employment and may be modified to meet evolving business needs. Employment is at-will, meaning that either the employee or the company may terminate the employment relationship at any time, with or without cause or notice.
Part time
4065 Cy Ave,Casper,Wyoming 82604
03851
Dollar Tree
$21k-26k yearly est. 60d+ ago
Customer Service Associate - Temporary
Walgreens 4.4
Customer care representative job in Casper, WY
* Models and delivers a distinctive and delightful customer experience. * Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Customer Experience * Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
* Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
Operations
* Provides customers with courteous, friendly, fast, and efficient service.
* Recommends items for sale to customer and recommends trade-up and/or companion items.
* Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.
* Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.
* Implements Company asset protection procedures to identify and minimize profit loss.
* Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
* Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.
* Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.
* Has working knowledge of store systems and store equipment.
* Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.
* Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).
* Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.
* Complies with all company policies and procedures; maintains respectful relationships with coworkers.
* Completes special assignments and other tasks as assigned.
Training & Personal Development
* Attends training and completes PPLs requested by Manager or assigned by corporate.
Basic Qualifications
* Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
* Requires willingness to work flexible schedule, including evenings and weekend hours.
Preferred Qualifications
* Prefer six months of experience in a retail environment.
* Prefer to have prior work experience with Walgreens.
The following information is applicable for San Francisco, CA applicants: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
An Equal Opportunity Employer, including disability/veterans.
The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
Salary Range: $15 - $17.5 / Hourly
$15-17.5 hourly 11d ago
Customer Service/Sales
Home Depot 4.6
Customer care representative job in Casper, WY
Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.
$23k-28k yearly est. 60d+ ago
Customer Service Representative
Domino's Pizza 4.3
Customer care representative job in Casper, WY
About the Job: Join our winning team at Domino's in Casper! We are seeking energetic, friendly, and hard-working Customer Service Representatives (CSRs) to provide exceptional service to our customers. As a CSR, you will be the first point of contact for our valued guests, ensuring a positive and seamless experience, whether over the phone or in person. We offer a fun and fast-paced work environment with opportunities for advancement.
What We Offer:
* Flexible schedule: Part-time and full-time hours are available.
* Competitive wages
* Career growth: We prioritize internal promotions, and many of our leaders started as CSRs or delivery drivers.
* Supportive team: Work alongside a great team and have fun while getting the job done.
* Employee discounts
Key Responsibilities:
* Greet customers in a friendly, positive, and professional manner, both at the counter and on the phone.
* Accurately enter and process customer orders using our point-of-sale (POS) system.
* Handle cash and credit card transactions, including accurately counting change.
* Help resolve customer complaints and issues effectively and with a smile.
* Assist with other in-store duties, such as folding pizza boxes, stocking ingredients, and maintaining a clean and organized work area.
* Prepare food items according to Domino's quality standards.
* Collaborate with team members to ensure all tasks are completed efficiently.
Job Requirements:
* Communication skills: Strong verbal communication skills with a positive, upbeat attitude.
* Math skills: The ability to perform basic math and accurately handle monetary transactions.
* Team player: Punctual, reliable, and willing to work as part of a team.
* Physical ability: The ability to stand for extended periods, lift up to 50 pounds, and perform various food preparation tasks.
Qualifications
Additional Information
$21k-28k yearly est. 7d ago
Member Service Representative
YMCA of Natrona County
Customer care representative job in Casper, WY
Part-time Description
Shift Hiring For
Mon-Fri 1-5pm. Ability to sub weekend shifts occasionally helpful.
This position supports the work of the Y, a leading nonprofit committed to strengthening community through youth development, healthy living and social responsibility. Member Services Representatives deliver excellent service to all members, guests and program participants, engaging members by having a general knowledge of memberships and all Y programs and services.
Responsibilities
Provides excellent service to members, guests and program participants in the Y and on the phone, contributing to member retention.
Conducts interviews and/or tours responsive to the needs of prospective members; sells memberships.
Builds relationships with members; helps members connect with one another and the YMCA.
Handles and resolves membership concerns and informs supervisor of unusual situations or unresolved issues.
May monitor the locker rooms as required.
Applies all YMCA policies to support member services.
Actively participates in department and branch staff meetings and/or related training.
Performs other duties as assigned.
YMCA COMPETENCIES (Leader):
Engaging Community
Inclusion
Functional Expertise
Communication & Influence
Requirements
QUALIFICATIONS
At least 16 years of age
Excellent interpersonal and problem solving skills
Previous customer service, sales or related experience
Basic knowledge of computers
Ability to work independently with attention to detail required
Ability to relate effectively to diverse groups of people from all social and economic segments of the community and successful clearance of background check
WORK ENVIRONMENT & PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to use a computer for extended periods of time and be able to communicate using a computer and phone.
The employee frequently is required to sit, stand and reach, and must move be able to move around the work environment.
Sufficient strength, agility and mobility to perform essential functions required.
Regular scheduled, on-site attendance required and may include evening or weekend work.
The YMCA of Natrona County is an Equal Opportunity Employer.
Salary Description $10.50-$11.50/hour
$10.5-11.5 hourly 3d ago
Customer Service Representative - Casper, WI
Kedia Corporation
Customer care representative job in Casper, WY
Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field
Job Description
Tasks
Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
Check to ensure that appropriate changes were made to resolve customers' problems.
Determine charges for services requested, collect deposits or payments, or arrange for billing.
Refer unresolved customer grievances to designated departments for further investigation.
Review insurance policy terms to determine whether a particular loss is covered by insurance.
Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.
Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods.
Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills.
Tools
used in this occupation:
Autodialers
- Autodialing systems; Predictive dialers
Automated attendant systems
- Voice broadcasting systems
Automatic call distributor ACD
- Automatic call distribution ACD system
Scanners
Standalone telephone caller identification
- Calling line identification equipment; Dialed number identification systems DNIS
Technology
used in this occupation:
Contact center software
- Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani Email
Customer relationship management CRM software
- Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRM
Electronic mail software
- Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft Outlook
Network conferencing software
- Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani Chat
Spreadsheet software
- Microsoft Excel
Knowledge
Customer and Personal Service
- Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Clerical
- Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
English Language
- Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Qualifications
Skills
Active Listening
- Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Speaking
- Talking to others to convey information effectively.
Service Orientation
- Actively looking for ways to help people.
Persuasion
- Persuading others to change their minds or behavior.
Reading Comprehension
- Understanding written sentences and paragraphs in work related documents.
Critical Thinking
- Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Writing
- Communicating effectively in writing as appropriate for the needs of the audience.
Coordination
- Adjusting actions in relation to others' actions.
Social Perceptiveness
- Being aware of others' reactions and understanding why they react as they do.
Negotiation
- Bringing others together and trying to reconcile differences.
Abilities
Oral Comprehension
- The ability to listen to and understand information and ideas presented through spoken words and sentences.
Oral Expression
- The ability to communicate information and ideas in speaking so others will understand.
Speech Clarity
- The ability to speak clearly so others can understand you.
Speech Recognition
- The ability to identify and understand the speech of another person.
Written Expression
- The ability to communicate information and ideas in writing so others will understand.
Near Vision
- The ability to see details at close range (within a few feet of the observer).
Problem Sensitivity
- The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
Written Comprehension
- The ability to read and understand information and ideas presented in writing.
Deductive Reasoning
- The ability to apply general rules to specific problems to produce answers that make sense.
Inductive Reasoning
- The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
Additional Information
If this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.
$27k-35k yearly est. 8h ago
Customer Service Representative - State Farm Agent Team Member
Megan Spence-State Farm Agent
Customer care representative job in Casper, WY
Job DescriptionBenefits:
Wellness days
Team lunches and outings
Bonus based on performance
Competitive salary
Flexible schedule
Opportunity for advancement
Paid time off
Signing bonus
Training & development
ABOUT OUR AGENCY:
I opened my agency on December 1, 2019, but my path into insurance started much earlier. I was licensed at 19 while in college planning to become a teacher, and although I taught junior high for a few years, I realized my true passion was educating adults on how to protect the income and assets theyve worked hard to build. That passion led me back into insurance, where I was mentored by the same agent who saw my potential early on and helped prepare me to become an agency owner.
Im a proud University of Wyoming alum, married to my husband Logan, and we have a son named Lincoln. Outside of work, we love camping, fly fishing, traveling, and cheering on the Pokes, Broncos, and Bills. Giving back is a big part of who we are - I volunteer with Central Wyoming Hospice, often bringing our family and office dog, Poppy, to visit patients. As an office, we support several local causes, including donating snow tires for Child Development Center buses, sponsoring the Childrens Advocacy Project, supporting Jasons Friends, Relay for Life, and the Casper Junior Football League.
Our office is a high-performing, growth-minded team that takes pride in taking exceptional care of customers while having a lot of fun along the way. We consistently rank among the top Life Insurance producers in Wyoming and placed in the top 6% of all State Farm agents nationally in 2024. Team members enjoy national holidays off, reduced hours between Christmas and New Year, birthdays off, PTO that grows with tenure, substantial year-round cash bonuses, quarterly promotions, licensing and CE reimbursement, professional training, and even an all-expenses-paid annual team weekend in Denver.
If youre motivated, coachable, and excited to grow in a supportive, high-energy environment where your effort truly matters, youll feel right at home here.
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Megan Spence - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and ability to communicate confidently make you a strong fit. In this role, you will build trust with customers, influence positive outcomes through clear guidance and recommendations, and serve as a reliable point of contact for their insurance needs.
We look forward to connecting with you if you are a customer-focused, empathetic team member who enjoys building rapport and contributing to shared goals. We anticipate internal growth opportunities for especially driven and sales-minded candidates who take ownership of their work and enjoy influencing customer decisions in a helpful, ethical way.
RESPONSIBILITIES:
Answer customer inquiries and provide clear, confident policy information.
Build strong relationships with customers by understanding their needs and recommending appropriate coverage options.
Assist customers with policy changes and updates while identifying opportunities to support retention and cross-sell efforts.
Process insurance claims and follow up with customers to ensure a smooth and supportive experience.
Maintain accurate records of customer interactions and collaborate with team members to deliver consistent service.
QUALIFICATIONS:
Strong communication and interpersonal skills, with the ability to confidently explain information and influence positive customer decisions.
Comfortable representing the agency in customer conversations by building trust, guiding discussions, and advocating for appropriate solutions.
Ability to stay organized and focused while managing multiple priorities and customer interactions.
Detail-oriented, reliable, and accountable for follow-through and outcomes.
Previous customer service experience preferred; interest in sales-related conversations and influencing outcomes is a plus.
$27k-35k yearly est. 8d ago
Customer Service Representative
Domino's Franchise
Customer care representative job in Casper, WY
About the Job: Join our winning team at Domino's in Casper! We are seeking energetic, friendly, and hard-working Customer Service Representatives (CSRs) to provide exceptional service to our customers. As a CSR, you will be the first point of contact for our valued guests, ensuring a positive and seamless experience, whether over the phone or in person. We offer a fun and fast-paced work environment with opportunities for advancement.
What We Offer:
Flexible schedule: Part-time and full-time hours are available.
Competitive wages
Career growth: We prioritize internal promotions, and many of our leaders started as CSRs or delivery drivers.
Supportive team: Work alongside a great team and have fun while getting the job done.
Employee discounts
Key Responsibilities:
Greet customers in a friendly, positive, and professional manner, both at the counter and on the phone.
Accurately enter and process customer orders using our point-of-sale (POS) system.
Handle cash and credit card transactions, including accurately counting change.
Help resolve customer complaints and issues effectively and with a smile.
Assist with other in-store duties, such as folding pizza boxes, stocking ingredients, and maintaining a clean and organized work area.
Prepare food items according to Domino's quality standards.
Collaborate with team members to ensure all tasks are completed efficiently.
Job Requirements:
Communication skills: Strong verbal communication skills with a positive, upbeat attitude.
Math skills: The ability to perform basic math and accurately handle monetary transactions.
Team player: Punctual, reliable, and willing to work as part of a team.
Physical ability: The ability to stand for extended periods, lift up to 50 pounds, and perform various food preparation tasks.
$27k-35k yearly est. 7d ago
Customer Service Associate I
Family Dollar 4.4
Customer care representative job in Casper, WY
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: + Assist customers with questions and recommendations + Manage sales transactions while working assigned cash register
+ Maintain security of cash and protect company assets
+ Keep the store well-stocked, and recover merchandise
+ Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards
+ Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
+ Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
+ Other duties as assigned*
**Skills and Experience:**
+ High school diploma or equivalent is preferred
+ Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred
+ Ability to follow instructions and interpret operational documents is required
+ Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting
+ Excellent customer service and relationship management skills are required
+ Strong organizational and communication skills are required
+ Strong problem-solving and decision-making skills are required
**Perks and Benefits:**
We offer a wide variety of rewards to support your health, wealth, and mental well-being. In addition to medical, pharmacy, dental, and vision insurance, we offer:
+ Employee Assistance Program
+ Retirement plans
+ Educational Assistance
+ And much more!
_We are an_ _equal opportunity employer and committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and mak_ _e_ _all employment decisions without regard to any protected status. In accordance with local laws in AZ, AR, CO, FL, GA, ID, IL, IA, KS, ME, MS, MO, MT, NE, NV, NH, NM, ND, OK, OR, SC, SD, TN, TX, UT, VT VA, WV, WI, and WY, minors are also eligible to be considered for employment in certain roles._ _We are committed to_ _complying with_ _the Americans with Disabilities Act (ADA) and providing reasonable_ _accommodations to qualified individuals with disabilities_ _._
_This job specification should not be construed to imply that these requirements are the exclusive standards of the position._ _This is not to be considered a complete list of job duties, which appear in the for this position, and which may be amended from time to time at_ _our_ _discretion._ _Incumbents will follow any other instructions and perform any other related duties as may be required by their supervisor._
_Please note, this job description is not a contract of employment and may be_ _modified_ _to meet evolving business needs. Employment is at-will, meaning that either the employee or the company may_ _terminate_ _the employment relationship at any time, with or without cause or notice._
Part time
3654 Salt Creek Hwy,Casper,Wyoming 82601-9218
32722
Family Dollar
$27k-31k yearly est. 60d+ ago
Customer Service Representative - Casper locations
Wyoming Downs 3.6
Customer care representative job in Casper, WY
Responsible for walking the OTB floor, proactively greeting customers and provide friendly, courteous service at all times. Answer guest questions and build rapport with returning customers. Quickly and accurately handles cash transactions with patrons and jackpots on terminals. Conduct minor maintenance and repairs on terminals, when necessary. Protect company assets, adhering to company and departmental policies/procedures to include gaming regulations.
Reports To: Site Manager
Major Duties and Responsibilities:
Walk the gaming area looking for opportunities to interact with internal and external guests displaying an attentive, upbeat, and enthusiastic demeanor throughout each interaction.
Clearly communicate how terminals play and operate, Winners Club benefits, internal promotions, and site amenities.
Calmly listen to guest concerns and complaints; attempt to resolve as possible.
Accurately count and maintain cash bank and transactions.
Keep gaming area clean, stocked, secured, and well maintained, including but not limited to, picking up trash, clearing empty drinks, etc.
Troubleshoot minor repairs with wagering terminals and player tracking system as needed.
Work effectively with staff and guests, including but not limited to, working through disagreements in a courteous manner.
Ensure compliance with all applicable gaming laws and company internal controls, policies and procedures, Title 31, and federal regulations, as they apply to the position.
Maintain good working relations through all channels of supervisors, employees, and regulators.
Follow instructions of the supervisor.
Efficiently perform duties in both calm and busy situations.
Perform additional duties and responsibilities as assigned.
Qualifications, Education and Experience
Required:
Friendly personality comfortable initiating greetings and conversations
Experience using basic tools
Previous proven experience accurately counting, handling, and keeping track of money
Ability to quickly learn pari-mutuel equipment, rules and regulations
Basic understanding of, and experience using computers and computer programs
At least 21 years of age
Flexible availability in order to work a variety of shifts, weekends, holidays and weekends
Ability to obtain and maintain required credentials required by the Wyoming Gaming Commission
Professional appearance and personal hygiene as deemed appropriate by the supervisor
Ability to lift 50 pounds
Ability to communicate effectively in English, including both written and verbal forms
Ability to pass a pre-employment drug screening and background report
Preferred:
High school diploma or equivalent
Previous experience in customer service role
Previous pari-mutuel experience
$26k-30k yearly est. 27d ago
Customer Service/Sales
Home Depot 4.6
Customer care representative job in Casper, WY
Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
$23k-28k yearly est. 19d ago
Customer Service Rep(06004) 1826 E Richards St, Douglas WY
Domino's Pizza 4.3
Customer care representative job in Douglas, WY
General Job Duties involve operation of all equipment; stock and rotate ingredients from delivery to storage/work area/walk-in cooler; prepare products; receive and process telephone and internet orders; count inventory and complete paperwork; clean equipment and facility.
General Physical demands involve the ability to stand, walk, sit, lift, carry, push, climb ladders/stairs, stoop/bend, crouch/squatt, reach, grasp with hands to use machines-tools-equipment-work aids, and tolerate exposure to varying temperatures/conditions inside and outside.
On the job training involves customer service orientation, interactive computer program, and hands-on practice.
Customer service skills involve the ability to comprehend and communicate verbally and written with customers/co-workers over the phone and in person.
Qualifications
Additional Information
All your information will be kept confidential according to EEO guidelines.
$21k-28k yearly est. 9d ago
Pro Customer Service/Sales
Home Depot 4.6
Customer care representative job in Casper, WY
The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions. Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, while providing outstanding service based on unique project needs. Pro Customer Service/Sales Team members are expected to meet monthly sales goals and other metrics to drive sales in the store. Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer's project is a success. Collaboration is key, with team members working together to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot's advantages over competitors. The Pro Customer Service/Sales Team supports store goals by monitoring inventory, executing sales initiatives, and upholding the highest standards of customer service and safety. Bilingual communications skills may be preferred at certain locations; specific language varies based on customer need.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
$23k-28k yearly est. 19d ago
Learn more about customer care representative jobs
How much does a customer care representative earn in Casper, WY?
The average customer care representative in Casper, WY earns between $28,000 and $43,000 annually. This compares to the national average customer care representative range of $26,000 to $40,000.
Average customer care representative salary in Casper, WY