Customer care representative jobs in Catalina Foothills, AZ - 203 jobs
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Customer Service Representative
Sunrise Systems, Inc. 4.2
Customer care representative job in Tucson, AZ
Job Title: Customer Service Representative
Duration: 8 Weeks - Contract to Hire
Training: ~7 Weeks, 100% In-Person
Conversion: Resources may be transitioned to FTE after training
The Benefit and Eligibility Specialist is responsible for reviewing applications for public assistance programs and determining eligibility through applicant interviews, fact gathering, and document verification.
Key Responsibilities
Review applications for public assistance programs and determine eligibility
Conduct interactive interviews with applicants to gather required information
Verify application forms for completeness and accuracy
Review supporting documentation and validate applicant information
Follow up with applicants multiple times as needed to resolve discrepancies
Maintain accurate case records and documentation
Provide customer service and clear communication throughout the eligibility process
Required Qualifications
2+ years of customer service experience
Ability to work onsite and maintain reliable transportation
Strong communication and interpersonal skills
Attention to detail and accuracy in document review
High School Diploma or equivalent
Preferred Qualifications
Prior experience performing eligibility reviews
Experience working with public assistance or benefits programs
$31k-40k yearly est. 1d ago
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Customer Support Representative - $1,000 New Hire Bonus
Alorica Inc. 4.1
Customer care representative job in Tucson, AZ
Customer Support Representative Employment Type: Full-time, $17/hr, +$1000 New Hire bonus Supporting: Customer Support About Us We're the largest minority-owned CX provider, delivering digital-first, people-centered experiences for some of the world's most respected brands. For over 25 years, we've been helping businesses solve their toughest customer experience challenges-and we do it better than anyone else.
As a Top Place to Work, we're serious about creating an environment where people show up as their genuine selves. Which means when you succeed, we all do.
Here's What the Job Really Looks Like
You're a natural problem-solver who's good with people. You know how to listen to what someone's really asking for (not just what they're saying), and you can explain solutions in a way that makes sense. You stay calm under pressure, you're detail-oriented enough to keep information accurate, and you genuinely care about leaving customers better off than when they reached out. If that sounds like you, this role is a great fit.
How You'll Make an Impact
* Guide customers through questions, concerns, or challenges they encounter while using the product or service
* Listen actively to understand the root of the issue and provide clear, effective solutions
* Record detailed call information for auditing, reporting, and follow-up purposes
* Maintain and update customer records to ensure accurate and current information
* Identify opportunities to introduce customers to new or enhanced services that meet their needs
* Provide recommendations and guidance in a way that adds value and enhances the overall customer experience
* Ongoing usage of phone and computer systems
What'll Set You Up for Success
Required:
* High school diploma or GED
* Must live within 25 miles from 1650 S. Research Loop Tucson, AZ
* Strong computer navigational skills
* Familiarity with Microsoft Office applications (Word, Excel)
* Excellent oral and written communication skills
* Exceptional listening/comprehension skills
* Professional and Courteous
* 6 months of customer service or sales experience preferred
For Internal Candidates:
* Must not be on any corrective action or performance plans
* Must have held your current position for 6+ months
* Must have relevant industry/program experience
Location Note: We're currently hiring for this position in Tucson, Arizona.
Why Alorica?
Our culture shows up in how we work together, support each other, and show up for our clients. We're bold enough to challenge how things have always been done, committed to delivering results that matter, and passionate about making customer experiences that actually work.
TIDE is our connection group built around real conversations, shared experiences, and genuine belonging. MLBA (Making Lives Better at Alorica) is our employee-led nonprofit where local teams raise funds and support colleagues and communities when it matters most. We don't just talk about culture-we build it, live it, and keep making lives better every day.
What We Offer:
* Health, dental, and vision coverage with HSA options
* Paid time off
* Flexible pay options: daily or weekly pay
* 401(k) retirement plan
* Leadership development programs that really grow your career
* Open access courses through Alorica Academy
* Paid training and tuition reimbursement
* Employee discounts on groceries, travel, insurance, phone plans, health & wellness, pet supplies, and more
* Employee assistance program for personal and professional support
* Additional voluntary benefits to meet your individual needs
Our Values
Bold - We challenge conventions and take smart risks
Relentless - We deliver results, no matter what it takes
Connected - We work as One Alorica because we're stronger together
True - We show up as our authentic selves, every single day
Ready to Join Us?
If you're looking for a place where your work matters, your voice is heard, and you can build a real career, let's talk.
Apply Today!
Equal Opportunity Employer - Veterans/Disabled
DISCLAIMER: The above information has been designed to indicate the general nature and level of work performed by employees in this classification.
#AloricaJobs #CallCenter #JobSearch #Tucson
$17 hourly Auto-Apply 60d+ ago
Inside Sales/Customer Service Professional
Fastsigns 4.1
Customer care representative job in Tucson, AZ
Are you looking for health benefits, generous compensation, paid holidays and vacation, and participation in a monthly bonus program? Feel free to apply to join our team at FASTSIGNS on Speedway in Tucson, AZ. FASTSIGNS is a proven leader in the ever-evolving sign industry.
You would bring your skills and experience in sales, customer service, computers, and organization to a company that rewards great attitude and excellent performance. If you have graphic design skills, that's a plus.
Your talent will make a positive difference with customers as you assist them in making a statement with their sign projects.
Training is provided by FASTSIGNS, and your co-workers are eager to support your efforts as you “learn the ropes.”
Our team at FASTSIGNS on Speedway values character, attitude, and teamwork. If you want to be part of a supportive, open, and dynamic environment, forward your resume today.
At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities.
Are you ready to plan for your future? Discover your next career. Make your statement.
Learn more by exploring the positions offered by FASTSIGNS centers.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.
$49k-83k yearly est. Auto-Apply 60d+ ago
Associate Customer Service Representative (Seasonal)
Rain Bird Corporation 4.8
Customer care representative job in Tucson, AZ
The Associate Customer Service Representative is a seasonal, entry-level position providing first-line support during peak service demand periods. This role serves as the initial point of contact for customers, managing call routing, email and chat administration, customer relationship management system operations, and basic customer service functions while building foundational knowledge of irrigation systems.
Responsibilities
Route and escalate incoming phone calls to the appropriate technical teams with proper context and customer information.
Monitor and handle email and chat communications with customers to ensure timely and professional responses.
Create and maintain detailed service tickets in a customer relationship management system with complete and accurate notes and documentation.
Process service plan renewal information and route purchase orders to the appropriate departments.
Provide order status updates and shipment tracking information to customers and distributors.
Issue software licenses and access codes as requested by customers.
Deliver exceptional customer service during all customer interactions.
Support peak season service demand efficiently and professionally.
Learn irrigation system terminology and product fundamentals.
Understand departmental structure and appropriate escalation protocols.
Participate in team meetings and continuous learning opportunities.
Qualifications
Currently pursuing or have completed an associate or bachelor's degree in a related field (Business, Communications, Agriculture, Engineering, or similar).
Strong customer service orientation and professional communication skills.
Excellent verbal and written communication abilities.
Proficiency with computer systems and willingness to learn technical software.
Ability to multitask and work efficiently in a fast-paced environment during peak seasons.
Strong attention to detail and accurate documentation habits.
Professional phone manners and email/chat etiquette.
Demonstrates dependable attendance and punctuality.
Available for seasonal employment periods.
DESIRED QUALIFICATIONS:
Previous customer service or call center experience.
Technical aptitude or interest in irrigation, engineering, or related fields.
Fluency in Spanish or other foreign language(s).
Experience with customer relationship management systems or ticketing platforms.
Basic understanding of irrigation systems or agricultural practices.
Experience in a high-volume customer support environment.
Rain Bird is an equal opportunity employer.
$30k-40k yearly est. Auto-Apply 10d ago
Customer Service Representative and Dispatcher
Yellowstone Local 3.9
Customer care representative job in Tucson, AZ
The Plumber Tucson TrustsYellowstone Local is proud to represent Al Coronado Plumbing, the trusted name in Tucson plumbing.
Are you ready to be part of something bigger? Do you feel overlooked in your current role? At Al Coronado Plumbing, we're looking for a Customer Service Representative and Dispatcher to join our dedicated team and truly make an impact. If you're organized, thrive in fast-paced settings, and are ready to step into a role where your efforts are recognized, this could be the perfect opportunity for you.
What's in it for You?
Competitive pay: $18-$22 per hour, depending on experience
Stability in HOURLY pay
Performance-based bonus opportunities to reward your results and drive
Steady part-time schedule: 34 hours per week
Monday & Tuesday: 7 AM - 4 PM (in-office)
Monday & Tuesday: 4 PM - 8 PM (remote)
Wednesday-Friday: 7 AM - 10 AM
Work-life balance with a family-friendly schedule
Stable workflow with overtime available
New Home and New Car down payment assistance
Real growth and advancement opportunities
Health insurance
Retirement plan with company match
Paid vacation
Ongoing training through the Coronado Home Service Institute, featuring an on-site, hands-on facility to strengthen both your technical expertise and sales ability
Semi-annual team member surveys to provide feedback and implement change
Open-door access to leadership
Pride in working with an industry leader with a 4.9-star Google Rating
Why You'll Love It Here
Over 40% of our team has been with us for five years or more
Strong, values-driven culture built on honesty, respect, and teamwork
4.9-star rating on Google, a testament to both our customer service and employee satisfaction
Open-door leadership and opportunities to grow your skills in the trades industry
Your New Role
As our Part-Time Customer Service Representative and Dispatcher based in Tucson, AZ, you'll be the vital link between our customers and our plumbing technicians. Your day-to-day responsibilities will include:
Answering inbound customer calls and scheduling plumbing services efficiently
Dispatching technicians to appropriate jobs based on skills and location
Providing schedule confirmations, updates, and customer support
Supporting management with administrative and clerical tasks
Participating in an after-hours on-call rotation
Hiring Expectations: Apply today, complete a quick phone screening, and get ready for an interview with our team to discuss your goals and experience.
1-3 years of experience in dispatching and customer service
2 years of experience in administration or the home service industry
High school diploma or equivalent
Typing speed of at least 45 WPM and proficiency in Microsoft Office
Excellent communication, organizational, and multitasking skills
Ability to work in a fast-paced office setting and remain seated for extended periods
Familiarity with DESCO software (a plus, not required)
Al Coronado Plumbing is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, or veteran status. #red
$18-22 hourly 60d+ ago
Customer Service Specialist (CUSTO005799)
RBC 4.9
Customer care representative job in Tucson, AZ
SARGENT AEROSPACE & DEFENSE
Manage assigned customers and accounts to provide customer service and support, including contract compliance, RFQ's, quotes, order processing, order status, shipment processing, returns, and customer interface with Sales, Engineering, Operations, Quality, and Finance teams.
Responsibilities:
Ensure safety is the foundation of daily work through vigilance and accountability
Excellent Customer service, organization skills, communication skills and relationship management for assigned accounts
Order acknowledgement, processing, modifications, and maintenance (contract files)
Contract / Order management, and resolution of directed changes, cancellations, terminations, and associated claims.
Create and submit quotes to customers and field sales representatives. Conduct proposal reviews and coordinate customer responses via portal / email
Strong interpersonal skills and ability to collaborate effectively in cross-functional teams (Engineering, Quality, Shipping, Purchasing, Sales)
Troubleshoot and follow up on late customer deliveries including problem solving and reporting on recovery plans (milestone charts, etc.)
Support Finance in the resolution of unresolved invoices.
Ability to create and manage various Excel spreadsheets. Responsible for creating daily reports for leadership on a weekly basis.
Experience with contract management systems including customer portals.
Coordinate product returns, repairs, and warranty claims
Must be a team player, self-starter, problem solver, and adaptable.
Detail-oriented, well organized, and capable of thriving in fast paced environments.
Conduct and manage customer calls and onsite visits as needed. Providing order report status and updates.
Minimum Qualifications
Associate's degree or Equivalent experience
Experience, training, and demonstrated performance in the following areas:
Sales and customer service Interpersonal skills (oral and written communication, integrity, teamwork, and respectful)
Administrative Skills (organizational, time management, planning, problem solving)
Experience Using MS Office, MS Excel, ERP Systems and customer portals
Familiarity with sales and support with cross functional technical calls
Must be a U.S. Citizen
Attendance and punctuality at work are essential functions of this position.
Preferred Qualifications
Contracts administration and contracting including FAR, DFAR, NNPI, ITAR, Import/Export, ISO, SOX
Experience as a Customer Service Specialist for the Aerospace and Defense Markets
Bachelor's or better in General Business.
Join the Sargent Legacy in Securing Our Future
RBC Bearings Incorporated (NYSE: RBC/RBCP) is a leading international manufacturer of highly engineered precision bearings, components and essential systems for the industrial, defense and aerospace industries. Founded in 1919, the Company is primarily focused on producing highly technical and/or regulated bearing products and components requiring sophisticated design, testing and manufacturing capabilities for the diversified industrial, aerospace and defense markets. RBC currently has 56 facilities, of which 37 are manufacturing facilities in ten countries and the market capitalization is approximately $6.2 billion.
In 2015, RBC acquired Sargent Aerospace and Defense.
Founded in 1920, Sargent Aerospace & Defense leverages 100 years of expertise as a premier global supplier of precision engineered customized components that directly contributes to the safe operation of countless commercial and military aircraft, rotorcraft, submarines and land based vehicles.
At Sargent, our mission is to secure our future by making the challenging a reality. We achieve this by delivering high quality products and services that meet customer requirements and exceed customer expectations through employee development, customer focus and continual improvement.
Sargent's continuing investment in people, assets, technology, and process quality ensures excellence and is integral to the company's commitment to customers and their end-users. As we grow, we will continue to root our culture through our core values of Integrity, Respects & Values People, Customer Focus, Teamwork, Results Focus and Continual Improvement.
Company Benefits Include:
Competitive Compensation
Bonus platforms
Holidays/Vacation/Sick Time
401k Savings & Investment Plan
Tuition Reimbursement
Medical/Dental/Vision Plans
HSA/FSA
Life & Disability Insurance
Accident/Hospital/Critical Care Plans
Pet Insurance
Gym & Rideshare Incentives
Legal Insurance/Identity Theft
Flexible Schedules
3 & 4-day work week
½ day Fridays
Dedication to our core values. Our must haves…
Integrity - We do the right thing the right way. Our ideal candidate is ethical, honest in all interactions, delivers good news and bad, and follows through on commitments. Key Skills & Abilities: is fair, credible, confidential, fiscally responsible and accountable for decisions and actions.
Respects and Values People - We encourage and bring out the potential of others. Our ideal candidate embraces diversity, recognizes and supports the accomplishments, talents and development of others. Key Skills & Abilities: is committed to the building of strong relationships and creates an environment of trust and mutual respect.
Customer Focus - We act with excellence in each and every interaction. Our ideal candidate builds strong internal/external customer relationships, and goes above and beyond to deliver high quality products and services on time, every time. Key Skills & Abilities: is responsive with strong customer service skills, product and job knowledge to provide excellent customer satisfaction.
Teamwork - We are better together. Our ideal candidate is inclusive, engaged and collaborative, sharing information, ideas and experiences to accomplish goals, improve decision making and leverage capabilities. Key Skills & Abilities: is a dependable team player, demonstrated through attendance and punctuality, works well with others and has strong communication skills (both oral & written) to keep all stakeholders informed.
Results Focus - We focus on the outcome, not the obstacle. Our ideal candidate must have a strong work ethic with a results/performance driven track record in a fast paced, changing and challenging environment. Key Skills & Abilities: is adaptable, works with a sense of urgency and high level of initiative and demonstrates a commitment to quality with attention to detail.
Continual Improvement - We encourage and drive innovation. Our ideal candidate must be naturally curious, passionate and never satisfied with the status quo. Key Skills & Abilities: is innovative and has a problem solving mindset that provides and implements CI ideas.
EEO/AA/F/M/Vet/Disabled
$29k-37k yearly est. 60d+ ago
Care Coordinator
Suvida
Customer care representative job in Tucson, AZ
What You'll Do - Job Responsibilities
The Care Coordinator will play a pivotal role in delivering high-quality care to our patients at Suvida Healthcare. Working closely with the Nurse Care Manager, the Care Coordinator will be responsible for conducting daily patient follow-ups, processing durable medical equipment (DME) and home health orders, triaging calls, retrieving hospital records for recently admitted patients, and performing other clinical clerical tasks within the scope of practice for high-risk patients. Additionally, the Care Coordinator will undertake other tasks as assigned by the Nurse Care Manager. Essential responsibilities consist of but not all inclusive:
Conduct daily patient follow-ups for high-risk patients within the Chronic Care and Transition of Care Programs
Process DME and home health orders efficiently and accurately
Support inbound triage calls from patients and coordinate appropriate responses to acute patient needs
Retrieve hospital records for patients recently admitted to external facilities
Perform clinical clerical tasks to support the Chronic Care Program and Transition of Care Programs
Assist in procedures within the Medical Assistant scope of practice for high-risk patients
Collaborate closely with the Nurse Care Manager to ensure seamless patient care delivery
Identify and address barriers to care for high-risk patients
Coordinate patient care progression throughout the continuum, including transitions from acute and post-acute settings to home or other transitional care facilities
Communicate effectively with physicians, nursing staff, and other members of the multidisciplinary care team
Facilitate patient discharge planning process to optimize outcomes and satisfaction
Monitor patient progress and intervene as necessary to ensure patient-focused, high-quality care
Collaborate with external case managers and community resources as needed
Actively participate in clinical performance improvement activities
Support activities to promote closure of care gaps and attainment of Medicare HEDIS metrics
Other tasks as assigned
Tucson West -
1227 W St Marys Rd, Tucson, AZ 85745
What You'll Bring
Knowledge, Skills, and Abilities
Minimum 3 years' experience as a Medical Assistant or LPN / LVN
5 years' experience as a Medical Assistant preferred
Experience in chronic care management or related field preferred
Excellent interpersonal and communication skills
Strong organizational and time management abilities
Proficiency in Microsoft Office suite
Bilingual/Bicultural (English and Spanish) required
Education, Experience, Licensure, or Certification Requirements
High school diploma or equivalent required
Completion of a Medical Assistant program required
Certification in Medical Assisting from AAMA, CCMA or any other nationally recognized body required
LPN / LVN license preferred
How We Work
Our Culture & Core Beliefs
Earn Trust
Building Relationships
Creating Joy
Doing Right
Improving Every Day
Moving Forward
Equal Employment Opportunity (EEO) Policy
Suvida Healthcare provides equal employment opportunities to all Team Members and applicants for employment and prohibits discrimination and harassment of any type with regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
$36k-48k yearly est. 60d+ ago
Call Center Service Agent
Northstar Memorial Group 4.4
Customer care representative job in Tucson, AZ
NorthStar Memorial Group is seeking a Call Center Service Agent at Evergreen Mortuary & Cemetery in Tucson, Arizona. Here, we believe in empowerment. Our open-door policy means your voice is heard, and your ideas matter. We foster an environment where you're encouraged to think differently and challenge the status quo. Passion is at the heart of everything we do - from the dedication of every team member, we're driven by a shared commitment to excellence.
Responsibilities
Answer incoming calls and route them to the correct department
Handle customer inquiries, complaints, and issues
Provide pricing to client families and schedule appointments
Management of the service/appointment calendar
Walking families through the next steps after a passing has occurred
Qualifications
1+ years of experience in a customer service environment
High School Diploma or equivalent
Excellent communication and customer service skills
Basic computer knowledge (Windows, MS Word, MS Excel, internet)
Compensation
$15.00-$17.00/hr.
Benefits
Medical, Dental, and Vision Insurance
Health Savings Account (HSA)
Life Insurance
401(k) with Employer Matching
We are an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, national origin, disability, or veteran status
$15-17 hourly 10d ago
Customer Service Assitant
Workoo Technologies
Customer care representative job in Tucson, AZ
Our company are actually the only 100% union tag additional benefits business around the world. With a customer foundation that includes over 40,000 unions and also associations globally, our team have actually concentrated on providing both supplementary and irreversible advantages to tireless family members for over 60 years.
Daily activities consist of Inbound and also outgoing calls, preparing consultations, performing discussions to participants of unions that request our perks, fundamental pc understanding, finishing the needed documentation, quality control, as well as management advancement.
Qualifications:
Really good spoken communication skills
Have excellent consumer association as well as interaction abilities
Upbeat & favorable perspective along with great power
Interacts properly with individuals and also groups
Maintains really good customer relationships
Customer Support and/or Consumer Purchases experience chosen
Interacts successfully along with all amounts of administration and employees
Team player
Legitimately licensed to operate in the USA/Canada/United Kingdom
Perks:
Total Perks
100% distant job
Flexible work routine with choice to work coming from property
Weekly wages and performance-based regular monthly bonus offers
Opportunity to get a totally free vacation for you and a guest to the Bahamas, Cancun, Sin City, as well as other interesting locations for an annual business convention
$28k-36k yearly est. 60d+ ago
Customer Service Advisor - Migrant Help
Maximus 4.3
Customer care representative job in Tucson, AZ
Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
We are more than just a call centre; we are a vital support line and a compassionate ear for some of the most vulnerable members of our communities, and we are seeking a dedicated Customer Service Advisor to join our team.
This is a United Kingdom, Homebased position. You must be living in the United Kingdom, with the correct Right to Work in the UK (British passport/VISA etc.) to be considered for this role. Any applications from outside of the UK will not be considered.
This role will be working late shifts - 5 x 7.5 hour days between 12pm - 10pm Monday-Sunday and will work some weekends, which could be 1 Saturday or Sunday or on occasions the full weekend and some bank holidays.. The shifts will be a mixture of these hours and a rota will be provided in advance.
12pm - 8pm
1pm - 9pm
2pm - 10pm.
Start date: Monday 19th January 2026.
This role is perfect for someone who is passionate about providing help to those who need it most. As a Customer Service Advisor in our contact centre, you will play a crucial role in delivering outstanding service to our service users by handling a high volume of calls, emails, and live chats. Partnering with the esteemed charity, Migrant Help, you will provide essential support to Asylum Seekers, making a significant difference in their lives.
1. Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary.
2. Identify and address safeguarding concerns promptly and effectively.
3. Meet customer service standards and performance goals.
4. Respond to difficult and sensitive cases with empathy, patience, and resilience.
5. Deliver information services across multiple channels (telephone, online, email, and live chat).
6. Resolve service user issues proactively, calmly, and professionally.
7. Offer guidance, tailored recommendations, and signposting to Service Users.
8. Follow established processes and adjust to evolving procedures.
9. Manage confidential information with strict adherence to data protection standards.
10. Proactively seek and address feedback to drive continuous improvement in role.
Qualifications & Experience
• Experience performing under pressure and handling demanding situations whilst staying calm and patient.
• Experience maintaining high levels of accuracy and attention to detail in all tasks.
• Experience collaborating with diverse teams to achieve common goals.
• Ability to solve complex problems and deliver solutions in a timely manner.
• Experience managing multiple tasks efficiently, ensuring deadlines are met and quality is maintained.
• Ability to resolve conflict, ensuring a positive outcome.
• Ability to work independently, demonstrating initiative and good decision-making skills.
• Strong written English skills to accurately input and record service user information.
Desirable
• Experience working with service users with additional needs and adapting to unique requirements.
• Awareness of mental health issues and a passion for further learning and development in this area.
Individual Competencies
• Ability to maintain composure and effectiveness in challenging and sometimes distressing situations, being able to regain stability following setbacks.
• Ability to listen and engage with service users, understanding their needs and replying appropriately.
• Ability to show empathy towards other's experiences and emotions.
• Clear, effective and engaging communication skills with service users.
• A positive approach to fostering an encouraging environment for colleagues and service users.
• Proficient using a variety of digital software applications, and openness to learning new technologies.
• Ability to prioritise time and tasks to meet deadlines and achieve objectives.
• An open approach to embracing diverse perspectives and adapting to new ideas and ways of working.
• Ability to adapt to changing environments and needs, being flexible and resilient in situations.
• Ability to demonstrate the Maximus Values by showcasing integrity, taking accountability for actions and decisions, and upholding high ethical standards.
Desirable
• Possess cultural awareness, with the ability to respect and interact with people from diverse backgrounds.
EEO Statement
Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.
We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.
Minimum Salary
£
25,185.00
Maximum Salary
£
25,185.00
$28k-35k yearly est. 8d ago
Call Center Representatives at ADAZ
Vickie Rojas
Customer care representative job in Tucson, AZ
Job Description
La Fonda On The Plaza in Tucson, AZ is looking for one call center representatives to join our team. We are located on 5 N Wilmot Rd. Our ideal candidate is attentive, punctual, and engaged.
We are seeking a Call Center Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.
Responsibilities:
Handle customer inquiries and complaints
Provide information about the products and services
Troubleshoot and resolve product issues and concerns
Document and update customer records based on interactions
Develop and maintain a knowledge base of the evolving products and services
Qualifications:
Previous experience in customer service, sales, or other related fields
Ability to build rapport with clients
Ability to prioritize and multitask
Positive and professional demeanor
Excellent written and verbal communication skills
$27k-35k yearly est. 23d ago
Customer Service Rep I - PHC
Carsonvalleyhealth
Customer care representative job in Tucson, AZ
This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, as well as supporting compliance to physician direction.
Job Responsibilities:
Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system
Documents calls and intakes in computerized record keeping system (Productivity)
Verifies and updates demographic information such as address and telephone number in computerized records
$28k-37k yearly est. 3d ago
Customer Service Rep I - PHC
TCH Group, LLC 2.9
Customer care representative job in Tucson, AZ
This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, as well as supporting compliance to physician direction.
Job Responsibilities:
Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system
Documents calls and intakes in computerized record keeping system (Productivity)
Verifies and updates demographic information such as address and telephone number in computerized records
$28k-37k yearly est. 3d ago
Personal Lines CSR
Gietl & Strutz Property and Casualty LLC
Customer care representative job in Tucson, AZ
Job Description
Looking for a Career Where's You're Treated Like a Person?
In our office, you are not just another number, you are a part of a team and we want to help you grow.
We are a small, successful, family-owned insurance agency right here in Tucson, and were looking for someone who wants more than just a job, we want you to build a career and grow with us.
Current Personal Lines license is preferred.
No Experience? No Problem.
You do not need insurance experience to apply. Well train you, mentor you, and help you get licensed. What matters most to us is your attitude, work ethic, and desire to learn.
What You'll Do:
Learn the insurance business from experienced professionals
Learn insurance products, policies, and underwriting guidelines
Help real people with real insurance needs (auto, home, renters, etc.)
Provide excellent customer service and support
Build valued long-term relationships with clients and your peers
How Are We Different?
No being treated like a number
You'll be supported, trained, and appreciated
No Pigeon-Holes. There is room for growth with us
Additional Benefits
Medical, Dental, Vision
Life Insurance
Disability
401k
Paid Holidays
So, are you ready to leave the corporate grind behind? Are you tired of jobs that stunt your growth?
If you are a team player, detail-oriented, ready to learn, and you are ready for your careers forever-home, please contact us today. Wed love to meet you!
Benefits
Annual Base Salary + Bonus Opportunities
Paid Time Off (PTO)
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
Hands on Training
Mon-Fri Schedule
Career Growth Opportunities
Retirement Plan
Responsibilities
Ensuring that our clients are taken care of. Delivering the highest level of customer service
Process customer policy change requests.
Secure all Trailing Documents from customers.
Handle all incoming claim calls from customers and follow-up.
Complete Evidence of Insurance requests.
Document each customer contact in agency management system.
Immediately greet all customers, entering the office, in a friendly and helpful manner.
Verify phone numbers, addresses and email addresses with each customer contact and update customer information.
Answer incoming phone calls on the first ring.
Return all phone messages promptly.
Generating insurance quotes.
Provide exceptional customer service and support.
Be outstanding at relationship building.
Develop and maintain client relationships.
Obtain prospects information such as name, address, vehicle information and enter into quote sheets.
Informs customers of promotions and new or upgraded products using prepared scripts.
Follow up with customers to assure satisfaction, respond to queries, solicit further sales, and solve or refer problems.
Maintains phone time or sales quotas as determined by management.
Schedule appointments for sales staff to meet prospective customers.
Provides on-going support to insurance clients as needed.
Presents and explains insurance policy options based upon prospective client needs and their personal goals.
Provide customers with additional information about new products and services.
Responds to all inquiries, cancellation requests, and sales requests within a specified timeframe.
Work independently and as part of a team.
Stay up-to-date on industry market trends and best practices.
Assess and identify the wants and needs of your customer(s) over the phone.
Participate in regular team meetings and brainstorming sessions.
Attend training and continuing education courses.
Handle customer renewals.
Requirements
Arizona Insurance license or the ability to obtain one during training. We are prepared to assist in obtaining an insurance license to the right applicant.
$28k-37k yearly est. 18d ago
Customer Service Representative - State Farm Agent Team Member
Wendy Wise-State Farm Agent
Customer care representative job in Tucson, AZ
Job DescriptionBenefits:
401(k) matching
Competitive salary
Paid time off
ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Wendy Wise - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Establish customer relationships and follow up with customers as needed.
Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.
QUALIFICATIONS:
Dedicated to customer service
Able to effectively relate to a customer, answer their questions, and anticipate their needs.
Excellent communication skills to assist customers and coordinate with other agency team members
Proactive in problem-solving
BENEFITS:
Hourly pay plus commission/bonus
Growth potential/Opportunity for advancement within my office
Paid time off (vacation and personal/sick days)
Health benefits
Valuable career-building experience
Barr Credit Services, a Caine and Weiner Company 3.5
Customer care representative job in Tucson, AZ
Job DescriptionDebt Resolution Specialist - Driven. Dynamic. Results-Oriented.
At BARR Credit Services, a Caine & Weiner Company, we're entering the new year with renewed focus, fresh goals, and a commitment to continued growth. As we look ahead, we're seeking a dedicated and motivated Debt Resolution Specialist to join our team and help shape the future of our recovery efforts.
If you're driven, adaptable, and ready to approach each interaction with professionalism and empathy, this opportunity is an excellent fit. In our fast‑paced environment, you'll use your communication and negotiation skills to create effective solutions, support our clients, and contribute to our strong industry reputation.
Key Responsibilities:
Engage in discussions to understand their unique situations and negotiate payment solutions.
Assess financial documents and analyze credit information to determine resolutions.
Document and track all interactions and agreements accurately.
Follow up on outstanding commitments and maintain relationships with debtors.
Work collaboratively with team members to achieve collective goals and share best practices.
Requirements
What We're Looking For:
1-3 years of experience in debt collections or related fields.
Proficient knowledge of debt resolution strategies and regulatory requirements.
Exceptional communication and negotiation skills.
Strong problem-solving abilities with attention to detail.
A results-oriented mindset with a track record of achieving goals.
Ability to thrive in a fast-paced, team-oriented environment.
Bilingual is a plus!
Benefits
Why You'll Love Working Here:
Fun, energetic office culture-we work hard and celebrate wins
Comprehensive training program to set you up for success
Career growth in a national company with big plans
Competitive pay: Base hourly + commission + bonuses
Full benefits package:
Health & dental insurance
401(k)
Paid vacation
Ready to Level Up?
If you're ready to bring your energy, experience, and ambition to a team that values performance and personality, apply today and let's grow together!
$33k-43k yearly est. 13d ago
Customer Support Representative - $1,000 New Hire Bonus
Alorica 4.1
Customer care representative job in Tucson, AZ
Customer Support Representative
Employment Type: Full-time, $17/hr, +$1000 New Hire bonus Supporting: Customer Support
About Us
We're the largest minority-owned CX provider, delivering digital-first, people-centered experiences for some of the world's most respected brands. For over 25 years, we've been helping businesses solve their toughest customer experience challenges-and we do it better than anyone else.
As a Top Place to Work, we're serious about creating an environment where people show up as their genuine selves. Which means when you succeed, we all do.
Here's What the Job Really Looks Like
You're a natural problem-solver who's good with people. You know how to listen to what someone's really asking for (not just what they're saying), and you can explain solutions in a way that makes sense. You stay calm under pressure, you're detail-oriented enough to keep information accurate, and you genuinely care about leaving customers better off than when they reached out. If that sounds like you, this role is a great fit.
How You'll Make an Impact
• Guide customers through questions, concerns, or challenges they encounter while using the product or service
• Listen actively to understand the root of the issue and provide clear, effective solutions
• Record detailed call information for auditing, reporting, and follow-up purposes
• Maintain and update customer records to ensure accurate and current information
• Identify opportunities to introduce customers to new or enhanced services that meet their needs
• Provide recommendations and guidance in a way that adds value and enhances the overall customer experience
• Ongoing usage of phone and computer systems
What'll Set You Up for Success
Required:
• High school diploma or GED
• Must live within 25 miles from 1650 S. Research Loop Tucson, AZ
• Strong computer navigational skills
• Familiarity with Microsoft Office applications (Word, Excel)
• Excellent oral and written communication skills
• Exceptional listening/comprehension skills
• Professional and Courteous
• 6 months of customer service or sales experience preferred
For Internal Candidates:
• Must not be on any corrective action or performance plans
• Must have held your current position for 6+ months
• Must have relevant industry/program experience
Location Note: We're currently hiring for this position in Tucson, Arizona.
Why Alorica?
Our culture shows up in how we work together, support each other, and show up for our clients. We're bold enough to challenge how things have always been done, committed to delivering results that matter, and passionate about making customer experiences that actually work.
TIDE is our connection group built around real conversations, shared experiences, and genuine belonging. MLBA (Making Lives Better at Alorica) is our employee-led nonprofit where local teams raise funds and support colleagues and communities when it matters most. We don't just talk about culture-we build it, live it, and keep making lives better every day.
What We Offer:
• Health, dental, and vision coverage with HSA options
• Paid time off
• Flexible pay options: daily or weekly pay
• 401(k) retirement plan
• Leadership development programs that really grow your career
• Open access courses through Alorica Academy
• Paid training and tuition reimbursement
• Employee discounts on groceries, travel, insurance, phone plans, health & wellness, pet supplies, and more
• Employee assistance program for personal and professional support
• Additional voluntary benefits to meet your individual needs
Our Values
Bold - We challenge conventions and take smart risks
Relentless - We deliver results, no matter what it takes
Connected - We work as One Alorica because we're stronger together
True - We show up as our authentic selves, every single day
Ready to Join Us?
If you're looking for a place where your work matters, your voice is heard, and you can build a real career, let's talk.
Apply Today!
Equal Opportunity Employer - Veterans/Disabled
DISCLAIMER: The above information has been designed to indicate the general nature and level of work performed by employees in this classification.
#AloricaJobs #CallCenter #JobSearch #Tucson
$17 hourly Auto-Apply 5d ago
Customer Service Representative
Fastsigns 4.1
Customer care representative job in Tucson, AZ
Do your friends and co-workers refer to you as a people person? Have friends or people told you or suggested you go into sales? Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so we are looking for employees just like you in the ever-changing Sign Industry. As a FASTSIGNS Customer Service Representative, you will be the initial contact with current customers as well as prospective customers in our FASTSIGNS Center. You will work with customers in numerous ways such as email, telephone, in-person and at their place of business. You will be working to build long-lasting relationships by turning prospects into customers and then into long term clients. The sign industry is ever changing and dynamic. All you have to do is look all around and you'll see there are signs of all types everywhere. You will never be bored working in the sign industry as even the smallest of jobs up to very large projects are unique and highly customized. FASTSIGNS is the franchise industry leader with over 700 locations in many countries worldwide. We have the most extensive training programs both online and in-person in the industry. Working for FASTSIGNS will allow you to grow your personal and business skills. At FASTSIGNS we pride ourselves on the best customer service in the Sign Industry and to prove it we survey our customers to ensure we constantly improve our service. Our ideal candidate for this position is someone who is outgoing, responsive, eager to learn and has the ability to build relationships. Great listening skills, documentation and organization are highly valued in candidates for this position. You will learn to prepare estimates, implement work orders and ensure timely delivery of finished orders. You will be involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center. We are not just looking for just anyone to fill this position, we are looking for someone that believes they are the best! We don't consider this position as an entry-level we consider the position a stepping stone for any individual who wants a career path and personal growth in their life. If you think you have what it takes to be successful in this dynamic industry we encourage you to apply. Are you that person? Compensation: $0.16 - $0.22 per hour
At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities.
Are you ready to plan for your future? Discover your next career. Make your statement.
Learn more by exploring the positions offered by FASTSIGNS centers.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.
$27k-33k yearly est. Auto-Apply 60d+ ago
Call Center Service Agent
Northstar Memorial Group 4.4
Customer care representative job in Tucson, AZ
Job Description
NorthStar Memorial Group is seeking a Call Center Service Agent at Evergreen Mortuary & Cemetery in Tucson, Arizona. Here, we believe in empowerment. Our open-door policy means your voice is heard, and your ideas matter. We foster an environment where you're encouraged to think differently and challenge the status quo. Passion is at the heart of everything we do - from the dedication of every team member, we're driven by a shared commitment to excellence.
Responsibilities
Answer incoming calls and route them to the correct department
Handle customer inquiries, complaints, and issues
Provide pricing to client families and schedule appointments
Management of the service/appointment calendar
Walking families through the next steps after a passing has occurred
Qualifications
1+ years of experience in a customer service environment
High School Diploma or equivalent
Excellent communication and customer service skills
Basic computer knowledge (Windows, MS Word, MS Excel, internet)
Compensation
$15.00-$17.00/hr.
Benefits
Medical, Dental, and Vision Insurance
Health Savings Account (HSA)
Life Insurance
401(k) with Employer Matching
We are an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, national origin, disability, or veteran status
$15-17 hourly 12d ago
Customer Service Representative
Rain Bird Corporation 4.8
Customer care representative job in Tucson, AZ
We're looking for a detail driven, proactive Customer Service Specialist to support Rain Bird's U.S. and international distributor and retailer network. This is a dynamic role that blends customer service, sales and marketing support, ERP administration, international logistics coordination, and data analysis.
If you enjoy solving complex problems, collaborating across departments, and learning new systems and processes, this role offers strong development potential including future opportunities in Product Management, IT, Sales, or related functions.
Responsibilities
RESPONSIBILITIES MAY INCLUDE:
Customer & Sales Support
Deliver exceptional customer service to domestic and international partners
Partner with Marketing, Sales, Supply Chain, and other internal teams to advocate for customer needs
International Logistics
Coordinate international shipping requirements with distribution centers
Prepare and apply country-specific documentation (commercial invoices, shipper's letters of instruction, export controls, certificates of origin, trade agreements such as USMCA, etc.)
Review international letters of credit for viability and risk mitigation
Support export traffic management, including freight routing, consolidation, documentation, and communication with brokers and carriers
ERP & Systems Administration
Manage all system setup related to order-to-payment processes in the ERP
Lead or support complex order entry, billing processes, and system improvement projects
Reporting & Data Analysis
Use expert level Microsoft Excel skills to refine data, build reports, and support business decisions
Conduct data mining, analysis, queries for pricing, and business intelligence reporting
Cross-Functional Projects
Lead or contribute to special projects across customer service and operations
Cross-train and occasionally serve as backup for other customer support areas
Apply excellent judgment in ambiguous situations and take initiative to resolve issues
Qualifications
Minimum Qualifications:
2-3 years' experience in one or more areas: customer service, order processing, MIS, supply chain, accounting/bookkeeping, internal/field sales, ERP systems, or entry-level product marketing
Bachelor's degree in Marketing, Business, MIS, or related field strongly preferred
Strong written and verbal communication skills
Highly organized, able to manage multiple priorities effectively
Self-starter with strong problem-solving abilities
DESIRED QUALIFICATIONS:
Master's degree in Marketing, Business, MIS, or related field
3-5 years of international logistics experience
Knowledge of irrigation products or related industries
Experience working collaboratively in team environments; leadership experience a plus
Rain Bird is an equal opportunity employer.
$27k-34k yearly est. Auto-Apply 60d+ ago
Learn more about customer care representative jobs
How much does a customer care representative earn in Catalina Foothills, AZ?
The average customer care representative in Catalina Foothills, AZ earns between $27,000 and $42,000 annually. This compares to the national average customer care representative range of $26,000 to $40,000.
Average customer care representative salary in Catalina Foothills, AZ