Customer care representative jobs in Chandler, AZ

Bilingual applicants only. Our ideal candidate loves talking to people and proactively solving issues. Construction or insurance billing background is a plus. Responsibilities Communicate with customers via phone, email and chat. Provide knowledgeable answers to questions about product, pricing and availability. Work with internal departments to meet customer's needs. Data entry in various platforms. Executing daily tasks. Qualifications Bilingual: English (fluent) & Spanish (fluent) At least 1 - 3 years of relevant work experience. Excellent phone etiquette and excellent verbal, written, and interpersonal skills. Ability to multi-task, organize, and prioritize work. Benefits Health Insurance (medical, prescriptions, preventive care) Dental & Vision Insurance Paid Time Off

Customer Relations Representative - Kevin McGraw State Farm Employment Type: Full-time Do you love helping people and building lasting relationships? Join the Kevin McGraw State Farm team in Phoenix, where your ability to connect, problem-solve, and create positive experiences will make a real impact every single day. As a Customer Relations Representative, you'll be the friendly and dependable voice our customers count on. From answering questions and resolving issues to providing peace of mind after life's unexpected moments - you'll help reinforce the trust and service our agency is known for throughout the community. If you're motivated by helping others, enjoy working as part of a supportive team, and want to grow your career with a respected State Farm agent, we'd love to meet you. What You'll Do Respond to customer inquiries with empathy and professionalism Resolve billing, policy, and service-related questions promptly and accurately Maintain customer records and assist with retention strategies Collaborate with teammates to ensure a seamless customer experience Support community engagement and agency growth initiatives What You Bring Excellent communication and problem-solving skills Willingness to obtain your Property & Casualty License with Employer Support A passion for helping others and providing top-tier service Customer service experience preferred (insurance experience a plus) Ability to multitask and stay composed under pressure Positive attitude, reliability, and a team-first mindset Why You'll Love It Here Supportive, team-oriented environment led by a top-performing agent Ongoing training and professional development opportunities Path for advancement for motivated and sales-minded team members Competitive compensation and growth potential within the agency The chance to make a difference in the Phoenix community every day

Aerotek has an immediate opening for an ONSITE Customer Service Representative (Intake Compliance Analyst) at the corporate office in Tempe, AZ. Compensation: $21.63/hrs (annualized at $45,000) + quarterly bonuses Hours: Monday - Friday | 9am - 6pm Essential Functions: Triages all incoming calls regarding new and existing workers' compensation claims. Intake new claims and act as liaison between employee and Third-Party Administrator (TPA). Refer injured workers to treatment facilitates and arrange for transportation when needed. Assist with facilitating post-accident drug testing. Assist adjuster in investigation of claims by gathering and forwarding information needed to analyze liability and root cause of accident. Enter claim data into various claims management systems. Answer incoming calls from clients, contractors, field office representatives, claims adjusters, attorneys, and physicians. Places outgoing phone calls to claimants, clients, field office representatives, claims adjusters, attorneys, and physicians to follow up on incidents. Review and verify Injury Reporting forms prior to submission to ensure that accurate information regarding the claim has been provided. Obtain additional information or clarification when needed. Collect and submit required paperwork to TPA. Assist with return-to-work process. Send Acknowledgment letters and post-incident paperwork to various. Make effective and appropriate decisions. Interpret and effectively communicate policies and procedures, including read, understand, and apply complex materials. Use proper grammar, spelling, and punctuation in all communications. Prepare clear and concise documentation in written and oral communications. Comfortable with working in a team environment. Perform clerical tasks and projects as assigned. Qualifications: High School Diploma required. Minimum one (1) year customer service experience required. Prior insurance experience in claims and/or call center experience preferred. Experience performing highly, independent, complex clerical work involving extensive record keeping. Ability to operate a computer keyboard with accuracy and speed. Experience with using multiple software and platforms. Ability to work under stringent deadlines to include prioritizing work in a high-volume multi-task environment with numerous interruptions. Deal effectively and professionally with adverse and difficult situations. Establish and maintain effective partnerships both internally and externally.

Vaco Phoenix is partnering with a client in Tempe, AZ who has an immediate need for multiple Customer Service Representatives to join their growing team. The ideal candidates will have at least one year of call center experience and strong data entry skills. These are contract-to-hire opportunities offering up to $25 per hour, and the positions are 100% onsite. The roles are set to start next week, so don't miss this chance to join a dynamic and expanding organization! Responsibilities: * Manage a high volume of inbound and outbound calls, ensuring efficient communication with customers. * Maintain strong knowledge of company products and services to provide accurate information and support. * Respond promptly to customer inquiries via phone, email, and online channels. * Resolve customer issues with professionalism and a focus on satisfaction. * Assist users with navigating the system and completing their orders. * Accurately document customer interactions and feedback for future reference and improvement. Qualifications: Call Center Support- 1 year of experience Data Entry- 1 year of experience Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual's skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company's 401(k) retirement plan.

Job Title: Bilingual Spanish/English Customer Service Representative Duration: 6 + Months (Contract to Hire-CTH) Job Schedule: 5 days in office- Some Saturday hours may be required. Job Hours: It is 40 hours per week. The hours of operation are 9:30 AM- 6:00 PM (CST) Interview Process: Interview process: Virtual interview - The initial interview will be conducted virtual , followed by a second interview with the Vice President and Assistant Vice President. Job Summary The CWB Representative role supports the CWB contact center by servicing customers through inbound/outbound calls and emails. Ideal candidates thrive in a fast-paced environment, demonstrate attention to detail, excel in communication, and possess strong problem-solving skills. The primary goal is to deliver exceptional customer experiences. In addition, assisting with functions that include but is not limited to: Responsibilities • Provide superior customer experience via incoming telephone calls in a fast-paced, automated, high-volume contact center environment • Assume ownership and timeliness in handling callers' requests in an efficient, accurate and professional manner • Quickly build rapport and respond to customers in a compassionate manner by identifying and exceeding expectations (responding in a respectful, accurate, timely manner, consistently meeting commitments) • Ability to navigate multiple systems and applications to research, analyze and resolve requests & inquiries • Maintain performance and quality standards • Analyze information to make appropriate decisions and solve problems, while maintaining a positive phone experience • Ability to learn the basic concepts of personal lines insurance principles and Client and Combined products offered to our CWB customers • Work collaboratively with team members, and business partners to provide a positive customer experience for our caller • Ability to work 40 hours a week on scheduled shift between the hour 7am-8pm CST; work overtime and weekends as needed • Assist with special requests as needed. • Complete additional tasks and other projects/duties as assigned Qualifications • Minimum of high school diploma or equivalent; college degree or currently pursuing is preferred. • 1-2 years' experience of Insurance background • Customer- focused mindset and dedication to providing exceptional service to employees • Previous experience in a high-volume contact center with a focus on decision making, problem solving and delivering superior customer service is a plus! • Outstanding, effective, and service focused communication skills, both verbal and written • Proficient in computer skills, multi-application navigation and multi-tasking • Accepts accountability

Why work at Adam's Polishes Are you interested in working at a growing e-commerce/retail business where you can help customers and interact with people? If you love or have an interest in automotives, this would be the perfect job for you! Adam's Polishes is looking a fulltime Retail Sales Associate to assist in running the daily operations of our Scottsdale retail store. While your primary focus will be assisting and selling to customers in the retail store, you will also be asked to answer phone calls and customer emails through our CX platform. Key Responsibilities: Assist Walk in Customers Upsell customer purchases to increase average order value Answer customer phone calls Provide world class customer service Answer emails in a professional manner Assist customers with product recommendations (basic detailing knowledge) Problem-solve order issues Restock retail showroom Manage cash box Operate POS checkout systems Complete basic Excel spreadsheets Requirements: Ability to stand for long periods of time Ability to lift 50 lbs. Positive Attitude High School Diploma or GED required Ability to schedule detailing service Must be available to work weekends and events Must be able to adapt to change Excellent communications skills including both verbal and written Must have a reliable form of transportation Must be located in Arizona Detailing experience is preferred Ability to schedule detailing services 1-2 years Retail Sales experience Shift: 8 hour shift Day shift Store Hours: Mon - Fri 9:00AM - 6:00PM; Sat and Sun 9:00AM - 4:00PM This is a full-time position, working 40 hours per week. Additional work time may be required on as-needed basis. Pay Range: $19-20/hour Our Competitive Benefits Package Includes: 401(k) Plan with Company Match Comprehensive Health Coverage: Medical, Dental, and Vision Insurance Flexible Spending Account (FSA) Health Savings Account (HSA) Life Insurance Employee Assistance Program Generous Paid Time Off & Paid Holidays!

This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store's sales goals. The individual selected for this role will be expected to work at Stores #8007, #7620, and #8071 located at: #8007 1805 E. Baseline Rd. Tempe, AZ 85283 #7620 729 E. Broadway Road Tempe, AZ 85282 #8071 7794 E. Mcdowell Rd. Scottsdale, AZ 85257 Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's customers, staff, employees, vendors, contractors, and the general public. At Sherwin-Williams, our purpose is to inspire and improve the world by coloring and protecting what matters. Our paints, coatings and innovative solutions make the places and spaces in our world brighter and stronger. Your skills, talent and passion make it possible to live this purpose, and for customers and our business to achieve great results. Sherwin-Williams is a place that takes its stability, growth and momentum and translates it to possibility for our people. Our people are behind the strength of our success, and we invest and support you in: Life … with rewards, benefits and the flexibility to enhance your health and well-being Career … with opportunities to learn, develop new skills and grow your contribution Connection … with an inclusive team and commitment to our own and broader communities It's all here for you... let's Create Your Possible What is the Process to get Started? Step 1 - Online Application Find the role(s) that interest you on our Careers page: Set aside 15 minutes to create your profile by entering or importing your details from one of our job board partners Step 2 - Digital Interview Upon review of your application, qualified candidates will be invited to complete a digital video interview via HireVue, our interview partner. The interview will consist of a few behavioral based questions You'll be able to record and complete your video interview anytime, anywhere! While you can complete this video interview on your own schedule, we ask that this step be completed within 7 days of receiving an invitation Step 3 - In-Store Interview Your video interview is reviewed by a member of our Recruitment team and our top candidates are invited to meet with our team in a store, specialty wholesale branch, floorcovering facility or delivery service terminal. At Sherwin-Williams, part of our mission is to help our employees and their families live healthier, save smarter and feel better. This starts with a wide range of world-class benefits designed for you. From retirement to health care, from total well-being to your daily commute-it matters to us. A general description of benefits offered can be found at Click on “Candidates” to view benefit offerings that you may be eligible for if you are hired as a Sherwin-Williams employee. Compensation decisions are dependent on the facts and circumstances of each case and will impact where actual compensation may fall within the stated wage range. The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. The wage range, other compensation, and benefits information listed is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable federal, state, and local laws including with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act where applicable. Sherwin-Williams is proud to be an Equal Employment Opportunity employer. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract. As a VEVRAA Federal Contractor, Sherwin-Williams requests state and local employment services delivery systems to provide priority referral of Protected Veterans. Please be aware, Sherwin-Williams recruiting team members will never request a candidate to provide a payment, ask for financial information, or sensitive personal information like national identification numbers, date of birth, or bank account numbers during the application process. Ensure high levels of customer satisfaction through excellent sales service Assist customers in person and over the phone by determining needs and presenting appropriate products and services Build productive trust relationships with wholesale and retail customers Process sales transactions accurately and consistent with policies and procedures Follow and achieve sales goals on a monthly, quarterly, and yearly basis Maintain precise work order files and formulas Pull appropriate products from the sales floor or warehouse Tint and mix products, as needed, to customer specifications Stock shelves and set up displays Clean store equipment Load/unload delivery trucks Assist in making deliveries, as needed Maintain in-stock and presentable condition assigned areas Remain knowledgeable on products offered and discuss available options Comply with inventory control procedures Suggest ways to improve sales Minimum Requirements: Must be at least eighteen (18) years of age Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future Must have a valid, unrestricted Driver's License Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation Preferred Qualifications: Have at least a High School diploma or GED Have at least one (1) year experience working in a delivery, retail, or customer service position Have previous work experience selling paint and paint related products Have previous work experience operating tinting and mixing equipment Ability to read, write, comprehend, and communicate in more than one language Ability to read, write, comprehend, and communicate in Spanish #SHWSales

Insight Global is seeking a customer-focused and solutions-driven Client Service Specialist to support client operations at a newly opened 1 million square foot warehouse. As a key liaison between our clients and internal teams, you will play a vital role in ensuring service excellence, resolving issues, and supporting the successful launch and ongoing performance of this high-capacity third-party logistics (3PL) facility. Required Skills & Experience 2+ years of experience supporting large Fortune 100 clients Proven ability to investigate and resolve client complaints by identifying root causes, recommending solutions, and ensuring timely follow-up Skilled in preparing reports and updates for internal leadership and clients as needed Ability to support operational and administrative tasks as assigned Experience monitoring and documenting recurring issues to drive process improvements and enhance client satisfaction

Join the Crystal Clean Team as a Route Sales & Service Representative! Are you a driven, customer-focused professional looking for a dynamic career in a thriving industry? Crystal Clean (CC) is seeking passionate individuals to join our growing team as a Route Sales & Service Representative (SSR). As a leader in the environmental waste services sector, we offer competitive compensation, outstanding benefits, and ample opportunities for career advancement. Why Crystal Clean? At Crystal Clean, we pride ourselves on being more than just a company-we're a community. By joining us, you'll become part of a forward-thinking organization that values its employees and strives for excellence in everything we do. Enjoy the perks of working for a leading firm while contributing to a cleaner, greener future. What You'll Do: Drive Sales Growth: Implement effective sales strategies to expand our business with new and existing customers. Deliver Top-Notch Service: Provide essential services at customer facilities, including parts washing units and waste drum pickup, using our state-of-the-art equipment. Ensure Safety and Efficiency: Adhere to all safety guidelines, inspect your vehicle and equipment, and align work orders to minimize travel time. Cultivate Relationships: Develop and maintain strong relationships with customers, pursue additional services, and generate new business opportunities. Achieve Goals: Meet sales quotas and contribute to overall revenue growth. What We're Looking For: Strong Communicator: Excellent communication skills with a keen attention to detail. Customer-Focused: Ability to engage effectively with customers and colleagues. Tech-Savvy: Proficient in operating various equipment, including electronic devices and truck gear. Experienced: Route sales experience is a plus, but not required. Certified: High School diploma or equivalent, with a Class B CDL, Med Card, Airbrake, and HAZMAT certifications. Physical Requirements: Lift materials weighing up to 80lbs regularly. Handle and maneuver drums of waste/product, sometimes exceeding 400lbs. Administrative duties as assigned. Complete a pre-employment physical and drug screening. Work Environment: Diverse work settings with varying noise levels. Frequent physical activity including bending, lifting, and climbing. Why You'll Love Working Here: Competitive Salary: Attractive compensation package with performance incentives. Comprehensive Benefits: Health, dental, vision, and more. Career Growth: Opportunities for professional development and career advancement. Inclusive Culture: We value diversity and strive to reflect the communities we serve. Apply Today! If you're ready to make a meaningful impact with a leader in environmental services, apply now to become a Route Sales & Service Representative at Crystal Clean. Together, we'll drive innovation, deliver exceptional service, and create a cleaner, safer world. Crystal Clean LLC is an Equal Opportunity Employer. Crystal Clean expressly values diversity, equity, and inclusion, and encourages the applications of individuals from diverse backgrounds, so that Crystal Clean reflects the communities and customers that we serve. The compensation for this role is comprised of a weekly base salary, plus bonuses and uncapped commission. Actual total earnings will vary based on performance and location and may fall outside of the range shown. Average Annual Earnings: $70,000-$85,000 plus a year and includes benefits such as the following: Health, Dental and Vision insurance Wellness Program Flexible Spending Accounts Life Insurance Long-Term Disability Employee Assistance Program Tuition Reimbursement

TRC Talent Solutions, the exclusive talent and recruiting partner for Porsche Financial Services, is seeking Customer Service Representatives to support Porsche Financial Services and its luxury brand partners Bentley and Lamborghini. This role offers the opportunity to deliver high-end, white-glove customer service while working in a strong, collaborative culture with real advancement potential. What's In It For You: As a TRC contractor, you will receive: • PTO allotment • Full benefits program • Bonus and promotion opportunities • A positive, supportive culture Key Responsibilities • Provide One Contact Resolution to customers via phone, email, and web communications • Deliver premium, white-glove customer service to customers, dealers, and internal teams • Meet service-level targets including AHT, Quality assurance, and Schedule Adherence • Navigate multiple systems including Defi and internal phone tools • Follow established workflows for administrative requests Qualifications • 3+ years of customer service experience; auto finance preferred • Knowledge of FDCPA, FCRA, ECOA, and federal privacy regulations • High computer literacy and ability to multitask • High school diploma required; college degree preferred Ready to build a long-term career supporting iconic luxury automotive brands? Apply today and join a team that values exceptional service, professional development, and long-term opportunity.

DEPT OF REVENUE Funding Arizona's future through excellence in innovation, exceptional customer service and public servant-led continuous improvement. All Arizona State employees operate within the Arizona Management System (AMS), an intentional, results-driven approach for doing the work of state government. Our goal is for every ADOR team member to reflect on individual and team performance, reduce waste, and commit to continuous improvement with sustainable progress. Through AMS, every ADOR team member seeks to understand customer needs, identify problems, improve processes, and measure results. Call Center Representative 3 Job Location: Address: 1600 W. Monroe st. Phoenix, AZ 85007 Posting Details: Salary: $40,000 per year / $19.23 per hour Grade: 16 Closing Date: Until Closed Job Summary: Position Summary: The Call Center Representative 3 represents the agency to Arizona's taxpayers by answering all incoming calls in a professional and courteous manner, while demonstrating active listening, addressing issues and inquiries, and assisting to de-escalate upset taxpayers. This position performs work in accordance with standard work and towards achieving all call center metrics including Calls Per Day (CPD), Average Handle Time (AHT), Quality Assurance Scores, First Call Resolution (FCR), and Voice of the Customer (VOC), as outlined. Supervision: This position does not have direct reports. This position may offer the ability to work remotely, within Arizona, based upon the department's business needs and continual meeting of expected performance measures. The State of Arizona strives for a work culture that affords employees flexibility, autonomy, and trust. Across our many agencies, boards, and commissions, many State employees participate in the State's Remote Work Program and are able to work remotely in their homes, in offices, and in hoteling spaces. All work, including remote work, should be performed within Arizona unless an exception is properly authorized in advance. Job Duties: Service Delivery -Provide customer service to taxpayers calling into the call center by: -Answers all incoming calls by consistently greeting customers professionally and courteously, demonstrating willingness to actively listen, clarifying and confirming information to address their issues and inquiries; helps de-escalate irate customers as necessary. -Efficiently provides customers with accurate information and proactively educates customers to sustain compliance. -Documents customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken in ticketing system, TAS, and/or other databases utilized by department as assigned and in accordance with standard work. Agency/Department Compliance & Continuous Improvement -Remains current on all laws, regulations, policies, and best practices related to taxation through regular engagement in activities such as: self-directed research, conferring with other practitioners and technical experts; subscriptions to regulatory/legal/industry newsletters and briefs; membership industry associations and attendance at meetings/events; and or participation in training and others continuing education opportunities. -Actively contributes to team and individual effectiveness through the following: - -Attends staff meetings and huddles of work unit or district; and may cascade and track information as indicated -Completes all required training in a timely manner. -Participates in assigned work teams as appropriate. -May complete periodic metrics, projects, huddle boards and reports as requested. -Prepares for and actively participates in 1:1 coaching with supervisor -Maximizes work processes and deliverables through lean principles within the Arizona Management System (AMS); and provides recommendations for process improvement, and engages in continuous improvement efforts as assigned. Other duties as assigned Knowledge, Skills & Abilities (KSAs): Education & Experience -Any combination that meets the knowledge, skills and abilities (KSA); typical ways KSAs are obtained may include but are not limited to: a High School Diploma (HSD) or General Education Degree (GED), coursework, training, and work experience relevant to the assignment -Minimum of one year related experience Licenses & Certifications -None required Knowledge/Understanding -Knowledge of principles and processes for providing customer and personal services Skills -Strong verbal, written, and listening communication skills -Strong service-centric orientation in the delivery of support and services to taxpayers -Effective organization and time management skills with the ability to make measurable progress on several tasks simultaneously and work in high-pressure situations -Strong interpersonal skills and demeanor -Proficient in the use of a PC/laptop in a Windows environment; in the use of the Internet; and in the use of Google Suite applications such as Gmail, Sheets, Docs, and Drive -Proficient in the use of tax reporting systems -Skilled in the customer service technique of conflict de-escalation and resolution Abilities -Ability to clear a comprehensive background and clearance process that includes an Arizona tax compliance verification, and a criminal background check through the FBI via level one fingerprint clearance through the Arizona Department of Public Safety -Ability to work with a high degree of autonomy and also participate collaboratively as part of a team -Ability to work in a confidential manner, ensuring information is shared with internal and external individuals in an appropriate manner -Ability to apply customer service principles, practices and theories to real work business challenges. -Ability to understand and solve problems by applying basic analytical skills to include collecting all the relevant information and data needed to address the problem; organizing, classifying and synthesizing the data into fundamental issues; from the information, identifying the most probable causes of the problem; reducing the information down into manageable components; identifying the logical outcomes from the analyses of the data collected; and, identifying the options and solutions for addressing the problems analyzed. -Ability to learn and apply LEAN concepts, principles, and tools -Willingness and ability to embody ADOR's core values of Do the Right Thing, Commit to Excellence, and Care About One Another Additional Job Demands -This position functions in a standard office environment: -In the course of performing the essential duties one must be able to exert up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. -No substantial exposure to adverse environmental conditions. Selective Preference(s): -Experience with Continuous Improvement/LEAN -Previous experience in customer service emphasizing on professionally and courteously serving customers in a fast paced environment -Bilingual in English and Spanish Pre-Employment Requirements: The final candidate will be required to abide by the the following pre-employment checks: -Employment Verification and Reference Checks -State and Federal Criminal Background Check, including fingerprinting -Arizona Tax Filing Records Check -If applicable, ASEDRA Authorized Driver Identification Check If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver's License Requirements. All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify). Benefits: The State of Arizona provides a world class comprehensive benefits package including: -Paid time off for holidays, sick days, annual leave, military leave, bereavement leave, and civic duty leave -Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program). -A robust and affordable insurance plan that includes medical, dental, vision, life insurance, short-term, and long-term disability options. -Higher education discounts for State employees and tuition reimbursement up to $5,250 per fiscal year, available to seek further career advancement or certification in Continuing Professional Education. -Work-life balance and additional options for life betterment such as the Infant at Work Program, State Wellness Program, Public Transit Discounts, Alternate Work Schedules, and Telework opportunities. By providing the option of a full-time or part-time remote work schedule, employees enjoy improved work/life balance, report higher job satisfaction, and are more productive. Remote work is a management option and not an employee entitlement or right. An agency may terminate a remote work agreement at its discretion. Learn more about the Paid Parental Leave pilot program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page Retirement: Top ranked Arizona State Retirement System (ASRS) provides 100% employer matched contributions (enrollment eligibility will be effective after 27 weeks of State employment). ASRS provides a lifelong benefit based on years of service earned, or worked, and your ending salary. Learn more about ASRS at: *********************************************************** Contact Us: If you have any questions, need assistance, or would like to request a reasonable accommodation, please contact the ADOR Talent Team at *********************. *The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer.

Your Career at Cox From the valued customers we connect through our innovative communications services, to the employees we unite through exciting career opportunities, Cox is all about bringing people together and enhancing their lives. Cox is known for its pioneering efforts in cable, telephone and commercial services, industry-leading customer care, and its outstanding workplaces. We are always looking for talented professionals to join our team! Cox offers competitive salaries, an excellent benefits package (healthcare, pension, and 401k) and a best-in-class working environment. Cox is an equal employment opportunity employer, disabled/protected/veteran and a wholly owned subsidiary of Cox Enterprises. Learn more at: ******************** Statement to ALL Third Party Agencies and Similar Organizations: Cox Communications accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox Communications employees, or send to any Cox Communications facility. Cox Communications is not responsible for any fees or charges associated with unsolicited resumes. Job Description As a Customer Retention Representative, you will play a pivotal role in the continued stability and growth of our organization, by serving as a front-line representative of the Cox brand. The Customer Retention Representative is part of a supportive, service-oriented team that: • Responds to call center customer retention calls for all Cox residential services and product lines. • Identifies and resolves customer issues. • Exercises creative negotiation skills to motivate customers to continue using Cox services. • Offers additional or upgraded services, while providing a quality customer experience. • Lives the Cox Values, by demonstrating an approach towards people and work that is consistent with the overall values of the company. Unleash your potential with Cox Communications as a Customer Retention Representative, where you'll be enhancing the lives of our customers and your career. Primary Responsibilities and Essential Functions • Receive inbound retention calls from current customers, for sales and revenue generation, in a high-intensity call center environment. • Utilize proactive persuasive/retention skills to turn requests for disconnection or downgrade into sales and save opportunities by identifying customer needs. • Achieve monthly key performance metrics, call and order entry productivity standards, and call quality performance through utilization of persuasive skills, defined call flow structure, and adherence to provided schedule. • Educate customers on active product features, service offerings, billing, charges, and product value. • Understand and promote current marketing campaigns in order to sell to or save customers accurately and effectively. • Increase revenue through up-selling and cross-selling video, HSI, wireless, and telephony services to existing customers. • Research and review competitive pricing and service offerings in order to provide competitive price and product comparisons based on customer needs. • Responsible for utilizing multiple customer databases to access, change or input account information for customers. • Provide outstanding customer service, troubleshoot and resolve service and minor technical problems for customers by asking appropriate questions. • Creatively negotiate pricing and bundling by making offers of credits and/or discounts according to Company guidelines. • Complete installation, disconnect, transfer and seasonal downgrade orders and update customer accounts utilizing customer record database. • Other duties as assigned. Qualifications Minimum • HS diploma, GED, or relevant work experience. • Effective communication skills. • Excellent computer skills. • Demonstrated ability to multi-task. • Excellent interpersonal skills to work effectively with teams throughout organization. • Excellent ability to pursuade others through indirect influence. • Demonstrated ability to seek out and seize opportunities and take initiative with little or no direction. • Demonstrated ability to establish collaborative customer relationships in a fast-paced environment. • Demonstrated capacity to thrive in a high-change, often ambiguous business environment. • Eligibility to work in the United States. Preferred • Experience in telecommunications industry. Additional Information All your information will be kept confidential according to EEO guidelines. APPLY AT: ************************************************** (JOB CODE 142435)

Job Description Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Licensed Customer Service Representative - State Farm Agent Team Member. We seek an licensed energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential. Responsibilities include but not limited to: Establish customer relationships and follow up with customers, as needed. Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification. Use a customer-focused, needs-based review process to educate customers about insurance options. Maintain a strong work ethic with a total commitment to success each and every day. What we provide Base salary (depending on experience) Paid vacation 401k with 3 % employer match Valuable experience Growth potential/Opportunity for advancement within my office Schedule: 40/hour workweek; 8:30 - 5:00 p.m. Monday - Friday (45 min. lunch). No late nights or weekends. Requirements Property & Casualty license (required) Life and Health license (required) Excellent interpersonal skills Excellent communication skills - written, verbal and listening People-oriented Organizational skills Self-motivated Detail oriented Proactive in problem solving Dedicated to customer service Able to learn computer functions Pride in getting work done accurately and timely Ability to work in a team environment Ability to multi-task Provide timely and thorough activity reports to agent Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.

Job Description State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our clients. We are currently seeking a dynamic individual to join our team as a Customer Retention/Billing Specialist - State Farm Agent Team Member. Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team. RESPONSIBILITIES: Greet clients, answer phone calls, respond to emails, and handle client inquiries. Prepare and process insurance forms, manage client files, and ensure all paperwork is accurately completed and filed. Enter client information into the agency management system and update records as necessary. Handle billing inquiries, process payments, follow up on overdue accounts. Act as a liaison between clients and agents, ensuring clear and effective communications. QUALIFICATIONS: Must have Arizona Property and Casualty License Previous insurance experience preferred (State Farm) Previous administrative or customer service experience, preferably in an insurance or financial services setting. Excellent verbal and written communication skills. Strong organizational skills with the ability to multitask and prioritize tasks effectively. Friendly and professional demeanor with a strong focus on customer satisfaction. High level of accuracy in data entry and document preparation. Ability to work independently, handle client issues, and find effective resolutions. If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.

About US ( ********************************* | Mobile: ios.markate.com | android.markate.com Markate.com is a cloud based CRM business owners app which also includes Field Service Management, Sales & Marketing Automation We are located in Scottsdale Kierland area and rated us one of fast-growing companies in the Phoenix valley. Job Description Job Details: • Competitive, goal oriented with the ability to think strategically and operate within a fast-pace growing business • Enthusiastic and creative leader with the ability to inspire others • Strategic, consultative thinker able to focus on innovative, measurable solutions • Experience establishing, tracking and reporting customer metrics across the organization • Superior communication skills with small and large audiences • Competitive, goal oriented with the ability to think strategically and operate in a scaling business • Understanding of the current national, regional and local emerging market trends, the regulatory environment, and the impact to the Healthcare industry, and to prospects and customers • Persuasive communication style with an ability to communicate clearly and effectively via phone, internet, and in person Good to have Experience preparing marketing, user guide onboarding documentation/videos Make online videos for user learning Qualifications 3-5 years of strategic business development/customer Management experience in CRM platform • Persuasive communication style with an ability to communicate clearly and effectively via phone, internet, and in person Additional Information All your information will be kept confidential according to EEO guidelines.

Celerion is committed to swift, exceptional clinical research through translational medicine. Every day, we use our experience, agility, and innovative research strategies to help get drugs to market faster. Spoken Spanish-English bilingual fluency is required in our Call Center. In this role, you will answer inbound calls from members of the public interested in participating in our Phase 1 clinical drug trials. You will screen callers for study eligibility, and then collect and enter personal data for those eligible to participate. You will also make outbound calls to schedule appointments, as needed. This is a Benefitted Full-Time role which works 40 hours per week. The Call Center operates Monday-Saturday.Requirements: High school diploma or GED Minimum 1 year of prior call center experience is required Bilingual Spanish-English fluency is required Prior data entry experience is required Must be 18 years of age Must demonstrate excellent communication and customer service skills Please Note: Candidates must have the ability to work a flexible schedule Monday-Saturday. Initial training occurs for 4-6 weeks during shifts scheduled 9AM-3PM. Once training concludes, the regular work schedule is 40 hours per week Training is onsite at our Screening Center in Tempe, AZ. Work may shift to home-based (within in the Phoenix, AZ metro area) after 90 days of good performance post-training. $17.50 - $17.50 an hour Celerion Values: Integrity Trust Teamwork Respect Are you ready to join our team? Celerion is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, genetic information, marital status, qualified protected veteran status, or disability.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Call Center Rep needs 6 months of call center experience Call Center Rep requires: Strong computer and phone skills. Ability to use web-based computer applications Excellent communication skills both written and verbal, and internal personal skills Able to manage telephone and chat customer interactions and convey confidence while resolving the customers issues. Professional, friendly demeanor with a customer-oriented attitude. Good communication and listening skills. Able to accept constructive criticism. Able to understand and accurately communicate customers needs, while demonstrating critical thinking and problem-solving skills. Must be able to pass a background and drug test. Must be 18 years or older Must have a High School Diploma or GED Must be able to type 30 wpm Preferred: SAP skills Call Center Rep duties: Assist with customer questions, inquiries, and issues related to accounts payable inquiries. Take phone calls and answers chats/emails regarding accounts payables and bills.

Your Day to Day Responsibilities: Process clients' first notice of loss claim reports received through Zurich's phone & non-phone reporting options in a timely and accurate manner. Resolve complex claims inquiries and problems, judging when to pass complex queries on to or involve others in order to provide an effective service and clear advice to colleagues and customers. Liaise with internal and external clients in order to exchange information, clarify facts, and resolve queries and/or problems efficiently. Provide feedback and recommendations to the team in order to improve the quality of customer care. Follow procedures to ensure adherence to the company's risk and compliance policies. Basic Qualifications: High School Diploma or Equivalent +6 months Customer Service experience Data entry experience Work from home office requirements: Designated workspace free from noise and other distractions Minimum internet connection via stable, high-speed internet connection of at least 5 Mbps up and 10 Mbps down Preferred Qualifications: 6 months call center experience Strong data entry skills and the ability to type 32 WPM or more Demonstrated proficiency in Windows based operating systems and Microsoft office Ability to navigate multiple computer screens and browsers quickly and accurately Strong comprehension skills, professional demeanor Solid oral & written communication skills Demonstrated strong attention to detail and solid problem-solving skills Bilingual, Spanish to English Insurance knowledge preferred

Dental Marketing and Management Group is hiring for a call center position located in the Arrowhead area. We are currently seeking qualified candidates for the position of centralized scheduler. This high volume call center position will primarily be responsible for supporting local dental offices in the states of Mississippi, Texas, North Carolina, and Arizona. Qualifications: Bi-Lingual required Strong customer service skills Knowledge of Microsoft office products Must be able to multi-task, prioritize and follow-up as necessary High school diploma or equivalent Call center experience preferred Knowledge of Dentrix preferred Responsibilities include but are not limited to: Appointment confirmation Patient scheduling Inbound customer service calls Eligibility verification We offer our employees a great team based working environment, competitive salary with benefits (Health, Dental, Vision, and 401k), paid holidays, and career growth opportunities. All candidates must submit to and pass a background check. Schedules are Monday through Thursday 830AM to 5PM, and Fridays from 730AM to 2PM.