Customer care representative jobs in Cupertino, CA - 1,364 jobs
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Customer Success Associate
Us ENT Partners
Customer care representative job in San Jose, CA
US ENT Partners helps ear, nose, and throat (ENT) practices achieve cost savings by aggregating purchasing volume to negotiate maximum discounts with manufacturers, distributors, and suppliers.
Role Description
This full-time Customer Success Associate role is located in the San Francisco Bay Area with a hybrid work model (3 days a week in office). The Associate will handle tasks such as data collection, analysis, interpretation, and communicate findings to stakeholders. This role will contribute to vendor alignment, performance tracking, and the development of actionable insights that support our member practices and internal strategic initiatives.
Qualifications
Bachelor's degree in Business, Healthcare Administration, Finance, Analytics, or related field
2-4 years of experience in a healthcare, operations, analytics, or consulting environment
Strong Excel and data visualization skills (Power BI, Tableau, or similar)
Familiarity with healthcare supply chain, group purchasing, or provider operations preferred
Strong attention to detail, project management skills, and ability to meet deadlines
Excellent written and verbal communication skills
Self-starter with the ability to thrive in a fast-paced, hybrid team environment
Why US ENT?
Joining our team means being part of a dynamic organization that values data-driven decision-making and continuous improvement. We offer a collaborative work environment, opportunities for professional growth, and the chance to make a meaningful impact in the healthcare industry.
$37k-59k yearly est. 2d ago
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Customer Success Specialist
Net2Source (N2S
Customer care representative job in San Jose, CA
Do you love developing and nurturing great relationships?
As an N2S Customer Success Specialist, you will be responsible for managing and growing our Fortune 500 accounts, understanding their staffing requirements, and ensuring the successful placement of qualified candidates. You will play a crucial role in building strong client relationships and contributing to the growth and success of N2S
Location: Remote from Bay Area, SFC, CA
Qualifications:
Must have 3-5 years of overall experience in the Staffing & Recruiting Industry with hands on recruiting experience and exposure of client communication preferably with LifeSciences or IT MSP clients.
Strong understanding of working with VMS and MSP based accounts.
Any experience working with a Hybrid/Offshore delivery model will be a plus.
Proven experience in staffing, recruiting & client communication, supporting client/ MSP programs from a supplier side.
Strong interpersonal and communication skills.
Excellent negotiation and problem-solving abilities.
Excellent reputation and relationship-building skills.
Ability to work in a fast-paced, target-driven environment.
Must be a self driven and highly motivated individual.
Proficiency in using applicant tracking systems (ATS) and other relevant software.
Key Responsibilities:
Be the single point of contact for our Fortune 500 clients
Build long-term client partnerships to understand their challenges and provide solution.
Maximize market share with a client to make us their trusted staffing supplier.
Qualify new job orders and work with the delivery lead for better coverage and support.
Present candidates to Hiring Managers and follow up for feedback .
Coordinate with Client to schedule candidate interviews and onboarding.
Coordinate with recruiting team including screening, orientation, and placement of candidates.
Use CRM/ATS (Job Diva) to manage activities.
Constant communication with clients to build rapport and to obtain critical information including, job descriptions, referrals, and business leads.
Additional Requirements:
Must be open to travel across the country, especially locally, and support clients from their offices.
Availability to work outside regular office hours, if needed.
Benefits of working at N2S:
Uncapped Commissions
100% Contribution to Health/Dental/Vision
$39k-67k yearly est. 1d ago
Head of Customer Experience & Growth
Kaizen Stackup
Customer care representative job in San Francisco, CA
A rapidly growing technology company is seeking an experienced Head of Customer Experience to drive go-to-market strategies and enhance customer success. This leadership role demands a strategic thinker who will develop programs to drive product launch effectiveness and team performance. Ideal candidates will have a proven track record in customer success management and strong capabilities in sales enablement and product growth. You'll be integral in shaping the company's vision and achieving business goals through collaborative efforts across departments, fostering innovation and continuous improvement.
#J-18808-Ljbffr
$21k-35k yearly est. 4d ago
Customer Specialist
Taylor Farms 4.5
Customer care representative job in Salinas, CA
The Customer Champion will serve as the primary contact for Taylor Farms California FSQA and QA/Customer relations. This entry-level role supports daily operations at our cut vegetable facility, including process improvements, employee training, quality monitoring and reporting, data analysis, new product and equipment launches, and other tasks essential for safe and consistent business operations. The position provides exposure to all areas of plant operations, from receiving to shipping. Candidates should be patient and motivated to develop leadership skills for future growth within the company. Seasonal travel between Salinas, CA and Yuma, AZ required.
Responsibilities will include, but not limited to:
Investigate complaints, prepare corrective action reports, and respond promptly to the customer.
May involve direct contact with restaurant locations.
Responsible for audit preparedness, audit execution and corrective action follow ups.
Coordinate and calibrate facility personnel. Will be responsible for collecting and sending samples for cuttings.
Provide timely communication regarding any supply or quality concerns and collaborate on strategies to ensure continuous plant operations.
Multi-task between day-to-day responsibilities and longer-term projects.
Do what needs to be done to get the job done safely and with quality top of mind.
Qualifications:
No prior work experience but must possess a strong interest in pursuing a career within the produce industry.
Proficient in basic computer operations.
English proficiency required; Spanish is beneficial but not mandatory.
Bachelor's degree or equivalent qualification.
$33k-40k yearly est. 3d ago
Product Expert, Customer Support (Santa Cruz, CA)
Omni Analytics 4.5
Customer care representative job in Santa Cruz, CA
About Omni
Omni is a business intelligence and embedded analytics platform that helps customers improve self-service, accelerate AI adoption, and build customer-facing data products. Whether users prefer AI, spreadsheets, SQL, or point-and-click, Omni makes it easy for anyone to explore and act on data - all from the same platform. At the core of Omni's platform is a built-in semantic layer that ensures consistency, trust, and AI readiness.
Headquartered in San Francisco, Omni has office hubs in Santa Cruz, Philadelphia, Dublin, and Sydney, with team members around the world. The company has raised $97M in funding from leading investors including ICONIQ Growth, Theory Ventures, First Round Capital, Redpoint Ventures, Google Ventures, Snowflake Ventures, and Databricks Ventures.
About the Role
This role remains open as our team continues to grow and take on exciting new challenges. We are looking for a Product Expert who will provide exceptional technical support to our customers.
As a Product Expert at Omni, you will use your knowledge of SQL, data analytics, and the Omni product to help customers solve data problems, learn best practices, and navigate the platform. You will be both the face of Omni, and the voice of the customer internally. You will provide personal attention and advocate for customers' needs while serving as their first line of help.
We take pride in providing stellar, high-touch technical support throughout the customer lifecycle, and the Product Expert is the face and heart of the customer experience!
You will:
Become a deep expert in the Omni product & best practices
Assist Omni's customers, potential customers, and partners via Slack, acting as the frontline as users navigate the product
Provide proactive, positive, above-and-beyond technical support, digging deeper to find creative solutions that go beyond the surface of the questions being asked
Stay up to date on the latest product improvements & roadmap
Give voice to customer needs in internal discussions with Product and Engineering.
Partner with Solutions Engineering to identify trends and proactively recommend product and tooling solutions to improve customer experience
Share deep knowledge of actual usage cross-functionally to inform how we develop and market our product.
Surface feature requests and reproduce and report bugs reported by Omni users
Contribute to our community site, sharing design patterns, solutions, and troubleshooting guides to enable self-service.
Create delightful experiences for our customers. Build trust-filled advisory relationships, and find ways to make data teams more successful.
About you
Love learning and problem solving; enthusiastic about helping and teaching others
Strong communication skills, both written and oral
Desire to work directly with customers on a daily basis
Passionate about working with and talking about data
Strong SQL skills; knowledge of SQL for analytics
1+ years experience in data analytics and/or business intelligence preferred
This role is based in our Santa Cruz office, and allows for a hybrid schedule with 3 days/week in office.
Why Join Us
Passionate, close-knit team with extensive experience in the space, including founders from Looker and Stitch Data
Health, dental, and vision insurance
401(k) Plan
Unlimited PTO
$63k-116k yearly est. Auto-Apply 60d+ ago
Customer Success Expert
Ra 3.1
Customer care representative job in San Francisco, CA
Why us?
You will be part of a team that believes that believes in employees success! They are a dynamic, fast growing company with great opportunities and an employee focused company culture. Join this fantastic team today and make a difference in your life and the lives of those around you!
They are an equal opportunity employer and value diversity at our company.
Job Description
Your responsibilities:
Planning and scheduling client meetings
Taking care of any client requests in a timely manner
Participating in client calls and site visits
Maintaining notes from each client interaction
Generating reports and presentations
Qualifications
We'd love to hear from you, if:
You have 2 years of experience in a professional services environment
You have 1-2 year sales experience selling solutions or consultative sales and customer service
Education Qualification: Bachelors Degree
Work Authorization: US Citizen / Green Card Holder
Additional Information
All your information will be kept confidential according to EEO guidelines.
$80k-156k yearly est. 60d+ ago
Customer Service Representative Sales Associate
Santa Cruz Appliance Repair
Customer care representative job in Santa Cruz, CA
Job DescriptionBenefits:
401(k)
401(k) matching
Bonus based on performance
Company parties
Dental insurance
Employee discounts
Free food & snacks
Free uniforms
Health insurance
Training & development
Job Summary
Santa Cruz Appliance Repair is looking for a Customer Service Representative to join our team! As a Customer Service Representative, you are a key member of the team and represent our members on client support calls. You are responsible for handling service requests and customer complaints. Exemplifying our code of values, you show respect and courtesy to all customers and employees.
This position is right for you if you are self-motivated, energetic, and enjoy helping people. Ideally you are driven to provide the highest level of customer service and satisfaction and able to effectively manage a variety of situations on a day-to-day basis.
Responsibilities:
Help customers with appliance sales purchase
Receive incoming calls in a professional and courteous manner
Perform marketing and sales functions to sell additional work and earn business
Complete work orders, return customer calls, and respond to customer complaints
Perform other duties as needed which may include cross-training in related positions
Qualifications:
Strong written and verbal communication skills
Detail-oriented with strong data entry skills
Positive Attitude
Team player who can work independently
Able to lift 75 lbs.
Benefits/Perks
Full time position with benefits
Growth and Career Advancement Opportunities
Great Working Environment
401(k) matching
Health and dental
Aflac supplemental insurance
Paid holidays and paid sick
$39k-54k yearly est. 29d ago
Customer Risk Strategy
Column 4.5
Customer care representative job in San Francisco, CA
For companies building financial technology and transforming the financial services space, the biggest bottleneck to their growth and innovation is often the underlying banks and infrastructure stack they rely on. We have spent our careers founding and scaling companies like Plaid, Square, Meta, Blend, and Affirm, and have seen this problem firsthand - builders and developers needing to partner with traditional banks, and creating API and abstraction layers over the patchwork that is the bank, its core, and many other vendors. All of this results in a complex (and often expensive) banking supply chain involving a user, fintech, BaaS middleware provider, bank, core and the Federal Reserve.
At Column, we set out to simplify and fix this. We are a bank and a software company built from the ground up, offering builders and developers technology-forward banking solutions that cut out the hundreds of vendors, middleware providers, and abstraction layers. This means a safer, more transparent, and less costly banking supply chain. Come build with us!
The opportunity
We're looking for an all-around business athlete to join our Customer Risk Strategy team! You don't need to be an expert in banking or risk on day one - we are seeking a candidate who is excited about disrupting financial services and willing to utilize their highly strategic, operational, and product-oriented mindset to help drive continuous improvements across our existing operations. Your work will help Column deepen its relationships with its fintech partners by effectively managing our forward-thinking, strategic, and highly efficient risk programs (a critical differentiator for Column!) to ensure we scale safely. This is a unique entry point into the world of risk at a high-growth fintech company, where you'll gain skills and experience that few others can offer.
This role is a great fit for someone excited to blend strategic problem-solving with hands-on execution. While part of your work will focus on crucial operational aspects of managing risk (oversight and monitoring of our fintech partners), every project you lead will directly influence our ability to grow Column's business relationships so they remain strong and resilient.
This role will report directly to our Head of Regulatory Affairs and will partner closely with leaders across engineering, business, legal, compliance, operations, and go-to-market teams. This role is based in-person at our Presidio office in San Francisco (3-4 days/week).
What you'll do
Manage oversight of Column's Fintech Partners: Ensure effective ongoing oversight processes by reviewing key program metrics to identify trends, outliers or key risk indicators that require further investigation.
Support evaluation of partnership expansions. As Column's relationships with its Fintech Partners grow and expand, you will be responsible for working with our business team to manage these expansions, working closely with internal SMEs to evaluate and document key risk and compliance considerations.
Design and implement new processes: Maintain a growth mindset by helping members of the Column's risk and compliance organization identify and develop potential process improvements as the our partnership activities continue to expand.
Drive development of key metrics and reporting: Work closely with the Column's senior leadership team on developing new metrics and providing periodic reporting on Column's partnership activities to executive management and the Board of Directors.
What you'll need to be successful
2-3 years of experience in high-growth environment, including management consulting, financial regulatory agency, financial services and/or fintech company
Ability to jump into new situations, with a willingness to learn quickly and help solve problems
Hyper-organized approach to project management, including coordinating efforts across multiple teams; comfort juggling multiple projects and priorities is critical
Scrappy, roll-up-your-sleeves attitude - we thrive because we work harder, are more creative, and have zero ego when it comes to getting our hands dirty to build a business
Attention to detail and a commitment to accuracy
Familiarity with the banking and fintech industries is preferred, but not required - an interest in becoming an expert in finance, risk, compliance, and technology, however, is a must
Excitement about working in a fast-paced, deeply cross-functional space
What you'll get from us:
🏥 Comprehensive health, dental, and vision plans, including options that are 100% covered by Column for you and 100% covered for your dependents!
🐣 Comprehensive family planning and fertility benefits via partnership with Carrot, including reimbursement of up to $20,000 in qualified expenses
🏡 Up to $2,000 (post-tax) monthly rent subsidy for employees living within 2 miles of Column's office
💳 FSA and HSA account options to enable use of pre-tax money for medical and dependent care expenses
📈 401k plan, including self-directed brokerage options
🌴 Flexible time-off policy - take the time off that you want and need to relax and recharge
👶 100% paid parental leave, including 16 weeks for birth mothers, 12 weeks for primary caregivers, and 8 weeks for secondary caregivers
😇 Up to $4,500 in annual reimbursements for backup childcare
🍽️ Catered lunches and dinners for SF employees
🚆 Commuter benefits, including paid transportation to-and-from the office
🎉 Regular team building events, including annual offsite
Pay transparency:
Compensation packages at Column include base salary, equity, and benefits. New hire offers are made based on a candidate's experience, expertise, geographic location, and internal pay equity relative to peers.
The annual base salary range for this role is $115,000 - $130,000 + equity.
We look forward to hearing from you
Column is committed to working with the best and brightest people from the broadest talent pool possible. We value bringing together a team with different perspectives, educational backgrounds, and life experiences, and believe a diversity of ideas is what allows us to develop the best solutions. All qualified individuals are encouraged to apply.
If you need assistance or a reasonable accommodation during the application and recruiting process, please reach out to accommodations@column.com.
We participate in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program here.
$115k-130k yearly Auto-Apply 60d+ ago
Care Transformation Executive
Ambience Healthcare
Customer care representative job in San Francisco, CA
About Us:
Ambience Healthcare is the leading AI platform for documentation, coding, and clinical workflow, built to reduce administrative burden and protect revenue integrity at the point of care. Trusted by top health systems across North America, Ambience's platform is live across outpatient, emergency, and inpatient settings, supporting more than 100 specialties with real-time, coding-aware documentation. The platform integrates directly with Epic, Oracle Cerner, athenahealth, and other major EHRs. Founded in 2020 by Mike Ng and Nikhil Buduma, Ambience is headquartered in San Francisco and backed by Oak HC/FT, Andreessen Horowitz (a16z), OpenAI Startup Fund, Kleiner Perkins, and other leading investors.
Join us in the endeavor of accelerating the path to safe & useful clinical super intelligence by becoming part of our community of problem solvers, technologists, clinicians, and innovators.
The Role:
The mission of a Care Transformation Executive is to drive strong, long-term partnerships that drive meaningful positive change for providers, patients, and administrators across the healthcare landscape. You'll collaborate closely with leaders across health systems to drive adoption of Ambience from initial pilots through full-scale enterprise rollouts. Your goal is to ensure Ambience delivers measurable clinical and financial outcomes as we grow our partnerships. As a trusted advisor, you'll help align executive priorities with frontline needs to ensure Ambience enables better care at scale.
What you'll accomplish:
Build high-trust partnerships with clinical, operational, financial, and IT leaders across your accounts. You'll be the face of Ambience to our health system customers, earning the confidence of stakeholders and turning alignment into momentum.
Lead end-to-end implementation of Ambience solutions across complex health systems. Coordinate workflow discovery, technical integration, customer onboarding, and go-live execution to ensure smooth deployments that drive rapid time-to-value.
Partner closely with Product and Clinician Success to continuously improve the customer experience. Bring structured feedback from pilots and scaled deployments back into roadmap discussions, influence feature prioritization, and collaborate on playbooks that elevate adoption and long-term outcomes.
Own post-sale execution of Ambience pilots from day one. You'll keep pilots on track, help teams realize meaningful value quickly, and guide the path from a promising start to a long-term enterprise partnership.
Shape and deliver clear ROI narratives that speak to what health systems care about. You'll support executive readouts and QBRs that earn buy-in and build champions.
Accelerate time to value by anticipating roadblocks before they show up, manage change with a steady hand, and help our partners move from pilot to scale with confidence and speed.
Make us better, together. You'll capture repeatable playbooks and pilot frameworks to help the entire Care Transformation team level up.
What we look for:
4+ years of experience in healthcare transformation, health tech implementation, customer success or healthcare management consulting. You've worked closely with provider organizations and know how to navigate complex health systems.
You've led post-sale motions, converted pilot initiatives into long-term contracts, and built champions across clinical, operational, and executive teams.
Exceptional communicator with the ability to switch fluently between clinical and operational language operational. You know how to meet stakeholders where they are and communicate with clarity and credibility across functions.
Comfortable operating independently in high-ambiguity environments. You bring structure where none exists, anticipate roadblocks, and take ownership without waiting for instructions.
Deeply mission aligned and care about fixing what's broken in healthcare and are motivated by working with a team that shares that urgency.
This role requires up to 30% travel. Travel will include onsite support during key customer events, stakeholder meetings, and QBRs across the U.S. All travel expenses are covered in accordance with Ambience's travel policy.
Pay Transparency
The base compensation for this role is approximately $145,000-$185,000 per year, excluding equity or bonus targets. We've intentionally allocated a wider range so that candidates have more flexibility to choose the desired cash/equity split that works for them. Philosophically, we lean towards generous equity grants so that our team truly gets to share in the impact they create.
Are you outside of the range? We encourage you to still apply: we take an individualized approach to ensure that compensation accounts for all of the life factors that matter for each candidate.
#li-remote
Being at Ambience:
An opportunity to work with cutting edge AI technology, on a product that dramatically improves the quality of life for healthcare providers and the quality of care they can provide to their patients
Dedicated budget for personal development, including access to world class mentors, advisors, and an in-house executive coach
Work alongside a world-class, diverse team that is deeply mission aligned
Ownership over your success and the ability to significantly impact the growth of our company
Competitive salary and equity compensation with benefits including health, dental, and vision coverage, quarterly retreats, unlimited PTO, and a 401(k) plan
Ambience is committed to supporting every candidate's ability to fully participate in our hiring process. If you need any accommodations during your application or interviews, please reach out to our Recruiting team at
accommodations@ambiencehealthcare.com
. We'll handle your request confidentially and work with you to ensure an accessible and equitable experience for all candidates.
$48k-94k yearly est. Auto-Apply 60d+ ago
Customer Service Reps / Associate / Specialist
Pharmacyclics, An Abbvie Company
Customer care representative job in San Francisco, CA
Job Responsibilities
Are you dependable?
Are you looking for more?
If you answered yes then Pharmacyclics is looking for you!
We are an industry-leading and continuously growing company, and the right individual can grow with us! We're looking to add enthusiastic Customer Service Reps / Associate / Specialist for full-time and part-time positions immediately! We're seeking empathetic individuals who can support management and also interact with our vendors & customers while providing and maintaining quality, “best-in-class” customer service.
We offer a competitive compensation and benefits package including health, dental, vision, life insurance, paid time off and 401k. When you join Pharmacyclics as a Customer Service Rep, you will have the opportunity to make a difference in the life of customers.
Essential Duties:
Process orders, forms, applications, and requests.
Keep records of customer interactions, transactions, comments and complaints.
Communicate with customers and vendors through various channels.
Respond promptly to customer inquiries and provide feedback on the efficiency of the customer service process.
Acknowledge and resolve customer complaints.
Ensure customer satisfaction and provide exceptional customer support.
Salary: $18.50 to $22.00 /hour. Based on Performance and Experience.
Apply today for an opportunity to be a part of a great team with an innovative company!
***NB: Candidates applying should send a resume to our HR desk ***[email protected]*** and we will get back in touch ASAP!
Skills Required
Requirements:
High school diploma, general education degree or equivalent.
Ability to stay calm when customers are stressed or upset.
Ability to multi-task, prioritize, and manage time effectively.
Customer orientation and ability to adapt/respond to different types of characters.
Ability to meet required goals and quotas.
Positive and service-oriented attitude.
$18.5-22 hourly 60d+ ago
Call Center Representative/Dispatcher
GDM Group
Customer care representative job in San Jose, CA
Full-time Description Call Center Representative/Dispatcher - TRIO Heating, Air & Plumbing
San Jose, CA $22.00 - $28.00 per hour + Bonus & Commission Full-Time | 8-Hour Shift | Weekend Rotation Available
Join Our Team and Be Part of Breaking Bay Area Records!
Apply online: TrioHeatingandAir.com
Or call us at: **************
Why Join Us?
We're not your average HVAC company.
We're growing fast, breaking records, and setting new standards across the industry. We've earned 4 out of 5 national awards from Bryant, were named Fastest-Growing HVAC Company in the Nation by ServiceTitan, and landed on the Inc. 5000 list for our explosive growth. And we don't just care about performance-we care about impact. At TRIO, we plant one tree for every job we complete, with over 10,000 trees planted so far. We've built a company where top techs thrive-and now we're hiring more.
Earning Potential That's Off the Charts!
$22 - $28 per hour starting pay
Bonuses & Performance Pay - The more you book, the more you earn!
Paid Holiday & Vacation Time Off - Because you deserve it
Full Benefits Package - Health, dental, vision, & 401(k) with company matching
Incentive Bonuses & Competitions - Earn extra while having a blast
About the Role
As a Call Center Representative/Dispatcher, you'll be the voice of TRIO, handling inbound and outbound calls, booking service appointments, and ensuring a top-tier customer experience. This role is perfect for someone who thrives in a fast-paced, high-energy environment and loves helping people while hitting goals.
You'll be in the heart of the action-talking the talk and typing the type!
What You'll Do
Handle a high volume of inbound & outbound calls - Turn prospects into appointments
Solve customer concerns with sharp thinking & judgment - Be the go-to problem solver
Master our service lineup - Offer top-notch advice and recommend the best solutions
Keep records spick & span - Accurately document every interaction
? Hit the productivity sweet spot - Stay efficient while keeping your cool
Qualifications
Customer Service Enthusiast - You love helping people and making their day
Typing Speed of 45 WPM+ - Talk fast, type faster!
Multitasking Master - Handle multiple calls while staying organized?
Tech-Savvy - Experience with Microsoft Suite and ServiceTitan is a plus!
Quick Thinker & Problem Solver - Make smart decisions on the fly
Bilingual in Spanish? Even Better!
What's in It for You?
Top-Tier Earnings - Salary + bonuses & commissions mean unlimited potential
Work in a Brand-New, High-Tech Office - Our San Jose call center is next level
Career Growth - We promote from within and invest in YOUR success
A Fun & High-Energy Work Environment - Join a team that supports & celebrates success
Incentive Bonuses & Competitions - Get rewarded for crushing your goals!
Ready to Roll with Us? Let's Talk!
Apply online at: TrioHeatingandAir.com
Call us at: **************
Don't miss out on your chance to join the #1 fastest-growing HVAC company in the Bay Area. Let's make history together!
$22-28 hourly 60d+ ago
Call Center Representative
Conduent 4.0
Customer care representative job in San Francisco, CA
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
Call Center Representative I
ONSITE IN SAN FRANCISCO, CALIFORNIA - **Must be able to work onsite!**
**$21.93/HR Start / First day training February 23 2026**
**Great Benefits & Weekend's Off**
**5 Weeks PAID TRAINING**
**Summary:** As a Call Center Representative, you will be supporting our client's customers as a first point of contact and resolving questions concerning their accounts. We will rely on you to actively listen to our clients' customers, by utilizing your customer service experience, passion, and creativity to meet their needs and deliver a world-class experience across every interaction you have with them. In this role, you will not only be there to help customers with their account issues, via telephone, email and/or website inquiries from our valued customers but also provide them with exceptional service.
**What you will be doing:**
+ Respond to all tolling and/or administration related customer inquiries by utilizing information learned during training and resources available through people, customer records, and knowledge management systems.
+ Identify customer needs to ensure the customer is provided complete and accurate information.
+ Process required transactions via mainframe or web-based applications.
+ Submit research requests in a concise yet accurate manner.
+ Maintaining a thorough knowledge of the company and client programs, policies, and technology.
+ Communicate effectively in a warm and empathetic manner.
+ Adhere to confidentiality requirements and laws to ensure information is disseminated only to authorized individuals.
+ Maintaining a thorough knowledge of the company and client programs, policies, and technology.
+ Providing support to other positions/operations in cases of heavy workloads or absences.
**What you get:**
+ Full Time Employment
+ Hourly rate of **$21.93** starting on day one.
+ Spanish/ English Bilingual incentive after training $22.95
+ **Weekend's OFF!**
+ Work hours are FT (Mon-Friday) 9:00AM-6:00pm
+ **Paid Training-** Training schedule is Monday through Friday for five weeks, from 9am to 530pm.
+ Career Growth Opportunities
+ Full Benefit Options
+ Great Work Environment
**People who succeed in this role have:**
+ The ability to convey complex information in clear and concise terms to ensure customer understanding.
+ Strong work ethic.
+ Effective and accurate written and verbal communication skills.
+ Effective problem-solving skills.
+ Customer Service Experience
+ Can navigate multiple applications and research solutions with ease
+ Love helping people and guiding them to the best solution for their issue
+ Are excited by innovative technology
+ Provide calm conflict resolution and problem resolution for frustrated customers
+ Can work in a structured environment for the duration of your allotted, full-time schedule taking high-volume calls from customers.
+ Can commit to 100% attendance for three to five weeks of paid training.
**Requirements**
+ Must be at least 18 years of age or older.
+ Must have a High School Diploma, or equivalent.
+ Must be able to successfully pass a criminal background check.
+ Must pass a Customer Service Skills assessment
Join a rapidly growing organization that can support your career goals
Apply Today!
Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated hourly rate for this role is $21.93.
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form (********************************************************************************************** . Complete the form and then email it as an attachment to ******************** . You may also click here to access Conduent's ADAAA Accommodation Policy (***************************************************************************************** .
$21.9 hourly 11d ago
Call center/Showroom representative
Bath Concepts Independent Dealers
Customer care representative job in Concord, CA
Schicker Luxury Bath
provides home owners with custom bath remodeling solutions. We are looking for a Call Center/Showroom representative to join our team in our office in Concord, CA You never have a second chance to make a first impression. As a Showroom Representative, you are the first impression of Schicker Luxury Bath for our customers. Do you have a smile you can hear on the phone? Do you enjoy building rapport with people? Are you organized and efficient? Then this is your chance to be the first step in the customer-focused, effortless experience at Schicker Luxury Bath.
Responsibilities:
Manage inbound and outgoing phone calls for prospective customers. Schedule and confirm appointments for our Design Consultants to meet with customers in their homes
Verify qualifying questions and enter information into our Customer Relationship Management (CRM) platform
Provide assistance to customers entering the showroom
Provide support in office administration and customer service
Requirements:
2-3 years of call center and/or customer service experience
Excellent written and verbal communication skills
Proficient with MS Office Word, Excel and Outlook
Excellent time-management and organizational skills
Familiarity with CRM systems
Friendly, enthusiastic, and customer-service oriented
Being able to work Saturdays
Self-motivated and strong work ethic
Language: English ( fluent in Spanish is a plus)
High school diploma or GED required
Schedule:
Day shift
Monday-Friday
Alternate Saturdays
Work location: Concord, CA 94518, Due to the nature of this job, in-person presence at the office is required.
Reliably commute or planning to relocate before starting work (required).
Pay: $20-$30 per hour plus bonus structure
Please, email your resume to [email protected] or [email protected]
$20-30 hourly Auto-Apply 60d+ ago
Customer Service at The Corner Nail Bar
Johnny Lam
Customer care representative job in Oakland, CA
Job Description
We are looking for a part-time or full time position for a receptionist at a Nail Bar who can speaks Vietnamese to join our team. Please don't apply if you can not speak Vietnamese.
Candidate must:
Be reliable and well organized
Have strong work ethic
Be reliable and professional
Excellent customer service skills
Positive attitude
Ability to multi-task in a busy environment
Possess basic computer skills
Detail-oriented
Hard working
Responsibilities (but are not limited to) :
Answering the phone and scheduling appointments
Greet clients
Processing payments and gift voucher
Salon opening or closing duties
Keep reception area tidy, clean, and organized
Recommend treatments/services to clients and up sell services
Provide assistance and support to owners and technicians
Maintain beverage area clean and restocked
Maintain wait area and other common area clean
Help with inventory and restocking supplies
Language:
Vietnamese (Required)
Benefit:
Flexible schedule
Job Types: Full-time, Part-time
Pay: $14.14 - $15.00 per hour
COVID-19 considerations:
All customers are required to wear a mask and temperature checked at check in
$14.1-15 hourly 16d ago
Call Center Representative
Genstar Capital 3.6
Customer care representative job in San Francisco, CA
Job Brief:
We are searching for a polite, professional call center representative to work closely with other team members to provide outstanding service to our customers by answering questions, handling complaints, and troubleshooting problems with our products and services. The call center representative may handle a high volume of inbound or outbound calls or both and should seek to create a positive experience for each caller. They will listen to clients to understand the reason for their call, address all questions or complaints, and provide an accurate and efficient response.
To be a successful call center representative, you should be customer-focused, detail oriented, and efficient. You should be polite, reliable, knowledgeable, and adaptable.
Responsibilities:
Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services.
Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued.
Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed.
Building lasting relationships with clients and other call center team members based on trust and reliability.
Utilizing software, databases, scripts, and tools appropriately.
Understanding and striving to meet or exceed call center metrics while providing excellent consistent customer service.
Making sales or recommendations for products or services that may better suit client needs.
Taking part in training and other learning opportunities to expand knowledge of company and position.
Adhering to all company policies and procedures.
Skills Required:
High school diploma or equivalent.
More education or experience may be preferred.
Exceptional customer service, active listening, and verbal and written communication skills, professional phone voice.
Understanding of company products, services, and policies.
Proficiency with computers, especially with CRM software, and strong typing skills.
Ability to ask prying questions and diffuse tense situations.
Strong time management and decision making skills.
Adaptability and accountability.
Fluency in multiple languages may be desired.
$31k-37k yearly est. 60d+ ago
Call Center Representative
The Mailroom Associate Role
Customer care representative job in San Francisco, CA
Call Center Representative I
ONSITE IN SAN FRANCISCO, CALIFORNIA - Must be able to work onsite!
$21.93/HR Start / First day training February 23 2026
Great Benefits & Weekend's Off
5 Weeks PAID TRAINING
Summary: As a Call Center Representative, you will be supporting our client's customers as a first point of contact and resolving questions concerning their accounts. We will rely on you to actively listen to our clients' customers, by utilizing your customer service experience, passion, and creativity to meet their needs and deliver a world-class experience across every interaction you have with them. In this role, you will not only be there to help customers with their account issues, via telephone, email and/or website inquiries from our valued customers but also provide them with exceptional service.
What you will be doing:
Respond to all tolling and/or administration related customer inquiries by utilizing information learned during training and resources available through people, customer records, and knowledge management systems.
Identify customer needs to ensure the customer is provided complete and accurate information.
Process required transactions via mainframe or web-based applications.
Submit research requests in a concise yet accurate manner.
Maintaining a thorough knowledge of the company and client programs, policies, and technology.
Communicate effectively in a warm and empathetic manner.
Adhere to confidentiality requirements and laws to ensure information is disseminated only to authorized individuals.
Maintaining a thorough knowledge of the company and client programs, policies, and technology.
Providing support to other positions/operations in cases of heavy workloads or absences.
What you get:
Full Time Employment
Hourly rate of $21.93 starting on day one.
Spanish/ English Bilingual incentive after training $22.95
Weekend's OFF!
Work hours are FT (Mon-Friday) 9:00AM-6:00pm
Paid Training- Training schedule is Monday through Friday for five weeks, from 9am to 530pm.
Career Growth Opportunities
Full Benefit Options
Great Work Environment
People who succeed in this role have:
The ability to convey complex information in clear and concise terms to ensure customer understanding.
Strong work ethic.
Effective and accurate written and verbal communication skills.
Effective problem-solving skills.
Customer Service Experience
Can navigate multiple applications and research solutions with ease
Love helping people and guiding them to the best solution for their issue
Are excited by innovative technology
Provide calm conflict resolution and problem resolution for frustrated customers
Can work in a structured environment for the duration of your allotted, full-time schedule taking high-volume calls from customers.
Can commit to 100% attendance for three to five weeks of paid training.
Requirements
Must be at least 18 years of age or older.
Must have a High School Diploma, or equivalent.
Must be able to successfully pass a criminal background check.
Must pass a Customer Service Skills assessment
Join a rapidly growing organization that can support your career goals
Apply Today!
Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated hourly rate for this role is $21.93.
$21.9 hourly Auto-Apply 13d ago
Customer Success Associate
Us ENT Partners
Customer care representative job in San Francisco, CA
US ENT Partners helps ear, nose, and throat (ENT) practices achieve cost savings by aggregating purchasing volume to negotiate maximum discounts with manufacturers, distributors, and suppliers.
Role Description
This full-time Customer Success Associate role is located in the San Francisco Bay Area with a hybrid work model (3 days a week in office). The Associate will handle tasks such as data collection, analysis, interpretation, and communicate findings to stakeholders. This role will contribute to vendor alignment, performance tracking, and the development of actionable insights that support our member practices and internal strategic initiatives.
Qualifications
Bachelor's degree in Business, Healthcare Administration, Finance, Analytics, or related field
2-4 years of experience in a healthcare, operations, analytics, or consulting environment
Strong Excel and data visualization skills (Power BI, Tableau, or similar)
Familiarity with healthcare supply chain, group purchasing, or provider operations preferred
Strong attention to detail, project management skills, and ability to meet deadlines
Excellent written and verbal communication skills
Self-starter with the ability to thrive in a fast-paced, hybrid team environment
Why US ENT?
Joining our team means being part of a dynamic organization that values data-driven decision-making and continuous improvement. We offer a collaborative work environment, opportunities for professional growth, and the chance to make a meaningful impact in the healthcare industry.
$37k-59k yearly est. 2d ago
Customer Success Specialist
Net2Source (N2S
Customer care representative job in San Francisco, CA
Do you love developing and nurturing great relationships?
As an N2S Customer Success Specialist, you will be responsible for managing and growing our Fortune 500 accounts, understanding their staffing requirements, and ensuring the successful placement of qualified candidates. You will play a crucial role in building strong client relationships and contributing to the growth and success of N2S
Location: Remote from Bay Area, SFC, CA
Qualifications:
Must have 3-5 years of overall experience in the Staffing & Recruiting Industry with hands on recruiting experience and exposure of client communication preferably with LifeSciences or IT MSP clients.
Strong understanding of working with VMS and MSP based accounts.
Any experience working with a Hybrid/Offshore delivery model will be a plus.
Proven experience in staffing, recruiting & client communication, supporting client/ MSP programs from a supplier side.
Strong interpersonal and communication skills.
Excellent negotiation and problem-solving abilities.
Excellent reputation and relationship-building skills.
Ability to work in a fast-paced, target-driven environment.
Must be a self driven and highly motivated individual.
Proficiency in using applicant tracking systems (ATS) and other relevant software.
Key Responsibilities:
Be the single point of contact for our Fortune 500 clients
Build long-term client partnerships to understand their challenges and provide solution.
Maximize market share with a client to make us their trusted staffing supplier.
Qualify new job orders and work with the delivery lead for better coverage and support.
Present candidates to Hiring Managers and follow up for feedback .
Coordinate with Client to schedule candidate interviews and onboarding.
Coordinate with recruiting team including screening, orientation, and placement of candidates.
Use CRM/ATS (Job Diva) to manage activities.
Constant communication with clients to build rapport and to obtain critical information including, job descriptions, referrals, and business leads.
Additional Requirements:
Must be open to travel across the country, especially locally, and support clients from their offices.
Availability to work outside regular office hours, if needed.
Benefits of working at N2S:
Uncapped Commissions
100% Contribution to Health/Dental/Vision
$39k-66k yearly est. 1d ago
Product Expert, Customer Support (Santa Cruz, CA)
Omni Analytics 4.5
Customer care representative job in Santa Cruz, CA
About the Role
We are looking for a Product Expert to provide exceptional technical support to our customers.
As a Product Expert at Omni, you will use your knowledge of SQL, data analytics, and the Omni product to help customers solve data problems, learn best practices, and navigate the platform. You will be both the face of Omni, and the voice of the customer internally. You will provide personal attention and advocate for customers' needs while serving as their first line of help.
We take pride in providing stellar, high-touch technical support throughout the customer lifecycle, and the Product Expert is the face and heart of the customer experience!
You will:
Become a deep expert in the Omni product & best practices
Assist Omni's customers, potential customers, and partners via Slack, acting as the frontline as users navigate the product
Provide proactive, positive, above-and-beyond technical support, digging deeper to find creative solutions that go beyond the surface of the questions being asked
Stay up to date on the latest product improvements & roadmap
Give voice to customer needs in internal discussions with Product and Engineering.
Partner with Solutions Engineering to identify trends and proactively recommend product and tooling solutions to improve customer experience
Share deep knowledge of actual usage cross-functionally to inform how we develop and market our product.
Surface feature requests and reproduce and report bugs reported by Omni users
Contribute to our community site, sharing design patterns, solutions, and troubleshooting guides to enable self-service.
Create delightful experiences for our customers. Build trust-filled advisory relationships, and find ways to make data teams more successful.
About you
Love learning and problem solving; enthusiastic about helping and teaching others
Strong communication skills, both written and oral
Desire to work directly with customers on a daily basis
Passionate about working with and talking about data
Strong SQL skills; knowledge of SQL for analytics
1+ years experience in data analytics and/or business intelligence preferred
This role is based in our Santa Cruz office, and allows for a hybrid schedule with 3 days/week in office.
Why Join Us
Passionate, close-knit team with extensive experience in the space, including founders from Looker and Stitch Data
Health, dental, and vision insurance
401(k) Plan
Unlimited PTO
$63k-116k yearly est. 60d+ ago
Call Center Representative/Dispatcher
GDM Group
Customer care representative job in San Jose, CA
Job DescriptionDescription:Call Center Representative/Dispatcher - TRIO Heating, Air & Plumbing
San Jose, CA $22.00 - $28.00 per hour + Bonus & Commission Full-Time | 8-Hour Shift | Weekend Rotation Available
Join Our Team and Be Part of Breaking Bay Area Records!
Apply online: TrioHeatingandAir.com
Or call us at: **************
Why Join Us?
We're not your average HVAC company.
We're growing fast, breaking records, and setting new standards across the industry. We've earned 4 out of 5 national awards from Bryant, were named Fastest-Growing HVAC Company in the Nation by ServiceTitan, and landed on the Inc. 5000 list for our explosive growth. And we don't just care about performance-we care about impact. At TRIO, we plant one tree for every job we complete, with over 10,000 trees planted so far. We've built a company where top techs thrive-and now we're hiring more.
Earning Potential That's Off the Charts!
$22 - $28 per hour starting pay
Bonuses & Performance Pay - The more you book, the more you earn!
Paid Holiday & Vacation Time Off - Because you deserve it
Full Benefits Package - Health, dental, vision, & 401(k) with company matching
Incentive Bonuses & Competitions - Earn extra while having a blast
About the Role
As a Call Center Representative/Dispatcher, you'll be the voice of TRIO, handling inbound and outbound calls, booking service appointments, and ensuring a top-tier customer experience. This role is perfect for someone who thrives in a fast-paced, high-energy environment and loves helping people while hitting goals.
You'll be in the heart of the action-talking the talk and typing the type!
What You'll Do
Handle a high volume of inbound & outbound calls - Turn prospects into appointments
Solve customer concerns with sharp thinking & judgment - Be the go-to problem solver
Master our service lineup - Offer top-notch advice and recommend the best solutions
Keep records spick & span - Accurately document every interaction
? Hit the productivity sweet spot - Stay efficient while keeping your cool
Qualifications
Customer Service Enthusiast - You love helping people and making their day
Typing Speed of 45 WPM+ - Talk fast, type faster!
Multitasking Master - Handle multiple calls while staying organized?
Tech-Savvy - Experience with Microsoft Suite and ServiceTitan is a plus!
Quick Thinker & Problem Solver - Make smart decisions on the fly
Bilingual in Spanish? Even Better!
What's in It for You?
Top-Tier Earnings - Salary + bonuses & commissions mean unlimited potential
Work in a Brand-New, High-Tech Office - Our San Jose call center is next level
Career Growth - We promote from within and invest in YOUR success
A Fun & High-Energy Work Environment - Join a team that supports & celebrates success
Incentive Bonuses & Competitions - Get rewarded for crushing your goals!
Ready to Roll with Us? Let's Talk!
Apply online at: TrioHeatingandAir.com
Call us at: **************
Don't miss out on your chance to join the #1 fastest-growing HVAC company in the Bay Area. Let's make history together!
Requirements:
$22-28 hourly 9d ago
Learn more about customer care representative jobs
How much does a customer care representative earn in Cupertino, CA?
The average customer care representative in Cupertino, CA earns between $31,000 and $49,000 annually. This compares to the national average customer care representative range of $26,000 to $40,000.
Average customer care representative salary in Cupertino, CA