Customer Care Representative Jobs in Daly City, CA

BEPC INC. is currently hiring for an onsite Analytic Lead VoC in the South San Francisco, CA area!! 3-month contract with possible extensions based on performance and business needs! Pay: $62.51-$85.99/HR The Voice of Customer (VoC) team within Engagement & Experience Design (EED) is seeking an Analytic Lead to join us as a contractor to help accelerate the positive impact of VoC feedback to the business by leveraging VoC data. The Analytic Lead is a strategic, creative and technically savvy individual with a strong interest in Customer Experience (CX) and using data to create actionable insights. This individual will work with matrixed teams across product, marketing, operations and sales to translate customer feedback into compelling opportunities to craft better customer experiences. Key Responsibilities: Work with the VoC Director to create an operationalized VoC analytic strategy/practice. Acquire data from multiple data sources in order to perform analysis and reporting. Use advanced analytics to identify and interpret trends/patterns in complex data, in order to provide answers to key business questions, and provide recommendations for action. Present and clearly articulate insights/opportunities to internal stakeholders at all levels of the organization, including senior leadership, ensuring stakeholders understand how to interpret and act on VoC feedback. Partner with VoC Delivery Managers to ensure analytic needs are being met for their specific lines of business/functional groups. Collaborate with other analysts/analytic teams across to serve as a catalyst for the application of VoC feedback and act as a consultant to drive a CX mindset (understanding and application of CX metrics/strategy). Create visualizations, dashboards, and reports that effectively communicate insights to executive leadership and other stakeholders. Work closely with data engineering/IT to ensure integrity and accessibility of VoC data. Monitor the effectiveness of VoC initiatives and identify opportunities for improvement and innovation. Keep up to date with industry trends, best practices, VoC analytic technologies and customer insights to ensure our approach remains cutting-edge and produces results. Create and maintain text analytics taxonomy (build and maintain topic sets and complete regular text analytics system health checks). Qualifications/Experience: Bachelor's degree in a relevant field (e.g., Business Analytics, Statistics, Marketing, Psychology, Sociology, Data Science). Master's degree or MBA preferred. 7-10 years of experience in VoC analytics, data analytics, customer insights, market research or a related field. Strong analytic skills and ability to interpret results using methods such as simple linear regression, multiple linear regression, logistic regression, clustering analysis like K-means, decision trees, natural language processing techniques, etc. Knowledge and real world applications of Large Language Models (LLMs) and Text Analytics (i.e., data cleaning, data tagging for supervised learning tasks, etc.). Ability to use BI or analytical tools like Tableau, SAS, SPSS or Python for data analysis. Ability to use SQL to query and manipulate/transform data. Understanding of common CX metrics and systems (NPS, CES, OSAT, etc). Ability to manage multiple analytical projects at once. Expert in MS Word, Excel, and PowerPoint or gSuite products. Excellent communication and interpersonal skills with the ability to collaborate across teams and story tell with data to different audiences (front line to C-Suite). Enthusiastic learner that is continuously curious. Experience in Pharma, Healthcare or Health Insurance is a plus. Experience using Medallia/Qualtrics is a plus.

Carlisle Weatherproofing Technologies (CWT) is a leading supplier of building envelope solutions that effectively drive energy efficiency and sustainability in commercial and residential applications. We are looking for a Field Technical Services Representative to join our team in our Northern California market. Job Summary: This position will provide technical support to Roof Restoration contractors, distributors and sales representatives throughout the Northern California and western regions for SPF and coatings spray equipment, regarding equipment trouble shooting, and operator training. Training responsibilities will include all CWT Roof Restoration Products to include Spray Foams, Acrylics, Silicones, and primers. This position will also provide technical support on SPF and coatings equipment as well as developing continuing education information on installation best practices. Finally, the Northern California Technical Manager will assist the sales team with administering regional marketing programs, presentations, and conferences to support continued growth of CWT Roof Restoration Products. Duties and Responsibilities: Provide answers to inquiries to assist all customers including roofing contractors, technical representatives, sales representatives, distributors, architects, specifiers, and roof consultants. Perform final roof inspections on completed projects Perform inspections on warranty leak claims Be the point person for the training in the western United States assuring that all equipment is in complete running order for all trainings Perform fieldwork to assist CWT Roof Restoration customers in their respective needs such as job site visits, troubleshooting, new operator training, etc. Perform training programs and assistance for CWT Roof Restoration applicators, estimators, and customers to instruct/educate them on equipment operation, SPF, Acrylic, Silicone and Primer application or other relevant subject matter to increase their efficiency and capacity to properly and safely install CWT Roof Restoration roofing systems. Perform field tests and provide feedback and solutions for experimental technologies relating to the CWT Roof Restorations systems. Required Knowledge/Skills/Abilities: Must have a complete understanding of Spray foam equipment Must live in the Northern California. Candidates must have strong verbal/written communication skills. This would include working in Salesforce, Teams, Excel, Word and PowerPoint Bilingual in Spanish is preferred. Travel Requirements: +50% on average

Customer Service Representative (CSR) Moquin Press, an established Print, Packaging and Label manufacturer is seeking a Folder Gluer Operator. This is a fulltime position with benefits located at our facility in Belmont California. Vision Statement: To become a worldwide leader in packaging manufacturing by producing the most sustainable and innovative label and packaging solutions. Mission Statement: To help our clients fulfill the ever-changing needs of their consumers through high-quality solutions that bring value to our customers. Values: Innovation, corporate sustainability, quality, reliability Position We are currently recruiting for a Customer Service Representative (CSR) to join our team! The CSR serves as the primary point of contact for our customers, providing exceptional support and guidance through the order process Pay Range: $25.00- $35.00/ hour based on experience Position Overview: The Customer Service Representative (CSR) role requires excellent communication skills, a proactive approach to problem-solving, and a keen understanding of the printing industry. The ideal candidate will ensure smooth operations from order placement to final delivery while maintaining strong customer relationships. Key Responsibilities: Act as the main liaison between customers, production teams, and sales staff. Manage incoming inquiries via phone, email, and online channels, providing timely and accurate responses. Process customer orders, verify specifications (size, materials, design), and ensure all details are correct prior to production. Collaborate with production and prepress teams to monitor job progress, address concerns, and ensure on-time delivery. Handle order changes, expedite requests, and troubleshoot any customer issues that may arise. Maintain detailed and accurate customer records, order history, and documentation in the CRM system. Educate customers on available products, services, and printing options to meet their needs. Provide proactive updates on order status, shipping timelines, and delivery confirmation. Follow up with clients post-delivery to ensure satisfaction and address any feedback or concerns. Support sales and account managers with quotes, product samples, and additional tasks as needed. Qualifications 5+ years of experience in customer service, preferably in a printing, manufacturing, or packaging industry. Proficiency with CRM software, Microsoft Office Suite, and order processing systems. Exceptional verbal and written communication skills. Strong organizational skills, with the ability to multitask and manage multiple priorities effectively. Problem-solving mindset and ability to resolve customer concerns professionally and efficiently. Positive, team-oriented attitude with a commitment to delivering excellent service. Schedule Demands Schedule is an in-office M-F assignment. Employee must be willing to work alternate schedules occasionally; that may include early mornings, evenings and/or weekends and be punctual while doing so. Physical Demands While performing the duties of this job, the employee is regularly required to stand and frequently is required to walk for extended periods up to 8 -hours The employee must frequently lift and/or move up to 40 pounds with or without mechanical assistance Reading computer screen or other electronic devices. Use of various mechanical equipment. Benefits: Competitive hourly wage with opportunities for advancement. Comprehensive benefits package including medical, dental, and vision coverage. 401(k) retirement savings plan Paid time off and holiday pay. Ongoing training and development opportunities. Moquin Press is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via email to *********************

RH at its core is about taste, and we believe the idea of scaling taste is large and far-reaching. The RH brand attracts the best designers, artisans, manufacturers, and talent in our industry, scaling and rendering their work more valuable across our integrated platform, enabling us to curate the most compelling collection of luxury home furnishings in the world. We are moving the brand beyond curating and selling products to conceptualizing and selling spaces by building an ecosystem of products, places, services, and spaces that elevates and establishes the RH brand as a global thought leader, taste, and place maker. At RH we believe deeply that the "right" people are our greatest asset. We value people with high energy, who possess the ability to energize others. People who are smart, creative, and have a point of view. People who see the answer in every problem, versus those who see the problem in every answer. People who are driven, determined, and won't take "no" for an answer. We value team players, people who are more concerned with what's right, rather than who's right. As a Customer Experience Associate, you are responsible for delivering exceptional service to our customers while creating a luxury experience. You will remove obstacles, provide support, and are empowered to “do the right thing.” This is an ideal role for a polished individual with a passion for service, design and home furnishings. YOUR RESPONSIBILITIES: Live Our Vision, Values, and Beliefs every day Represent the RH brand through polished communication, personal appearance and professionalism Engage with the customer to identify their needs and partner them with the best associates to deliver unparalleled service and exceed their expectations Collaborate with cross-functional partners and Leaders to ensure the customer's needs are not only met but also exceeded Build brand loyalty and revenue by being well-versed in RH product offerings, processes, and systems Innovate with an entrepreneurial spirit and a passion for building and maintaining relationships Qualify and educate potential design customers on services offered by RH Interior Design OUR REQUIREMENTS 1+ years of experience in Customer Service, high-end furniture, and luxury retail preferred Poise and confidence to interact with high-end customers while maintaining confidentiality People and relationship-driven Driven to deliver first-class service and exceed customer expectations Ability to recognize and respond to multiple priorities Exceptional analytical, problem-solving, and decision-making skills Strategic, highly organized and results-oriented Excellent verbal and written communication skills Commitment to Quality with exceptional attention to detail Proficiency with Mac Operating System, IOS devices, Microsoft Office, Salesforce and Google Applications Willingness to work a flexible schedule, including evenings, weekends and holidays PHYSICAL REQUIREMENTS Ability to travel to the nearest gallery as needed About Us RH is an equal opportunity employer and does not discriminate against any applicant on the basis of race, color, religion, national origin, gender, marital status, age, disability, sexual orientation, military/veteran status, or any other status protected by federal or state law or local ordinance. At RH, we are committed to promoting pay equity. Rate of pay is determined based on each individual's experience, qualifications, and the geographic location of the role.

Otsuka America Pharmaceutical, Inc. has launched a new customer engagement approach designed to better deliver on patient, caregiver and HCP expectations in an evolving healthcare environment. The new model is built around where patients get their care-locally, with the intent to better serve patients, caregivers, and healthcare providers, delivering a higher quality experience that ultimately is focused on improving patient care. The ecosystem approach" creates a unified focus among account management, medical, patient access and market access to engage local healthcare systems and identify opportunities to improve the patient experience. Through this matrix model, customers will now experience more coordinated and seamless care with digital-enabled support to bridge care gaps. In Otsuka's evolved customer engagement model, a Health Science Advisor (HSA) will engage HCPs through a variety of in-person, virtual and digital tools, offering expanded expertise regarding products and the approved conditions they treat. Otsuka's Clinical and Scientific Specialists (CSS) will provide deep clinical expertise on-demand and will engage healthcare providers to offer personalized education on disease state, thought leadership and real-world evidence. These ecosystems are led by Ecosystem Leads and are grouped into regional areas. Regional Leads have significant autonomy to assess unique market priorities and customize decisions that reflect local customer needs. In the future, Otsuka will also shift to drive customer engagement quality, accountability, and cohesion between patients and healthcare providers. Ultimately, it is all about putting customers at the center of everything they do. The Health Science Advisor will report directly to the respective Ecosystem Lead, coordinating with cross-functional colleagues in Medical (CSSs), Market Access (HSAMs), and Patient Support (PELs) under appropriate guardrails. This individual will serve as the main point of contact/connection to healthcare provider (HCP) customers and should have a wide breadth of expertise, (e.g. able to address complex on-label information based on approved content). Conducts proactive outreach to HCPs on topics such as: Product access: local market payor coverage and co-pay, prior authorization, formulary placement, and availability expectations On-Label/Consistent-with-label Info: proactively share information that is on or consistent with the label, including confidently and skillfully handling complex on-label information consistent with approved materials Established guidance on patient care: example system protocols, standard of care guidelines, discharge protocols, and published expert opinions (or share menu of options and direct accordingly) Ability to appropriately connect providers in real time to on-demand CSSs as questions arise Customer engagement: Personally engage customers through a variety of virtual or digital tools and can direct customers to other colleagues (e.g., CSS) on demand; closes the loop on customer requests, ensuring that they have been met and asking for feedback on quality of engagement Thought leadership: Facilitate speaker programs; organize local provider groups for discussions on experiences and outcomes with local/regional leaders Business planning: Elevate opportunities and feedback to ecosystem lead, including local market insights to inform setting of local strategy and business goals; compliantly collaborate with ecosystem team to adjust targeting and call point plans and action on insights collected from customer-facing roles Minimum Qualifications A minimum of 2 years pharmaceutical or medical device sales experience Must reside within commutable distance of 50 miles of the primary city in the sales territory Preferred Knowledge, Skills, and Abilities: Previous cross-functional industry experience in commercial life sciences (pharma or biotechnology) or related industry engaging with key healthcare ecosystem players (e.g., payers, health systems) 4 or more years' experience working in a sales role with HCPs, ideally representing multiple products and working across a complex healthcare system environment Clinical nurse or Advanced Practice Nurse (APN) experience highly valued The ability to work in an ambiguous environment undergoing transformation Proven track record in coaching, training and/or mentoring peers or others as assigned; helping such others to better meet or exceed their goals, targets and other responsibilities Proven track record for consistently meeting or exceeding financial and/or other quantitative targets, as well as qualitative goals Ability to seek out relevant information, prioritize, and apply information to solve complex problems in the ecosystem Ability to assimilate and communicate complex clinical and product information Knowledge of and ability to successfully addressing operational issues in the delivery of healthcare products to patients, such as reimbursement and supply #LI-Remote Competencies Accountability for Results - Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change. Strategic Thinking & Problem Solving - Make decisions considering the long-term impact to customers, patients, employees, and the business. Patient & Customer Centricity - Maintain an ongoing focus on the needs of our customers and/or key stakeholders. Impactful Communication - Communicate with logic, clarity, and respect. Influence at all levels to achieve the best results for Otsuka. Respectful Collaboration - Seek and value others' perspectives and strive for diverse partnerships to enhance work toward common goals. Empowered Development - Play an active role in professional development as a business imperative. Minimum $102,101.00 - Maximum $145,970.00, plus incentive opportunity: The range shown represents a typical pay range or starting salary for candidates hired to perform the work. Other elements may be used to determine actual salary such as the candidate's job experience, specific skills, and comparison to internal incumbents currently in role. This information is provided to applicants in accordance with states and local laws. Company benefits : comprehensive medical, dental, vision and prescription drug coverage, company provided Basic Life, AD&D, Short-term and Long-term Disability insurance, tuition reimbursement, a 401(k) match, PTO allotment each calendar year, paid holidays, and paid leave programs as well as other company provided benefits. Come discover more about Otsuka and our benefit offerings; ********************************************* . Disclaimer: This job description is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka reserves the right to amend and change responsibilities to meet business and organizational needs as necessary. Otsuka is an equal opportunity employer . All qualified applicants are encouraged to apply and will be given consideration for employment without regard to race, color, sex, gender identity or gender expression, sexual orientation, age, disability, religion, national origin, veteran status, marital status, or any other legally protected characteristic . If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation, if you are unable or limited in your ability to apply to this job opening as a result of your disability . You can request reasonable accommodations by contacting Accommodation Request . Statement Regarding Job Recruiting Fraud Scams At Otsuka we take security and protection of your personal information very seriously. Please be aware individuals may approach you and falsely present themselves as our employees or representatives. They may use this false pretense to try to gain access to your personal information or acquire money from you by offering fictitious employment opportunities purportedly on our behalf. Please understand, Otsuka will never ask for financial information of any kind or for payment of money during the job application process. We do not require any financial, credit card or bank account information and/or any payment of any kind to be considered for employment. We will also not offer you money to buy equipment, software, or for any other purpose during the job application process. If you are being asked to pay or offered money for equipment fees or some other application processing fee, even if claimed you will be reimbursed, this is not Otsuka. These claims are fraudulent and you are strongly advised to exercise caution when you receive such an offer of employment. Otsuka will also never ask you to download a third-party application in order to communicate about a legitimate job opportunity. Scammers may also send offers or claims from a fake email address or from Yahoo, Gmail, Hotmail, etc, and not from an official Otsuka email address. Please take extra caution while examining such an email address, as the scammers may misspell an official Otsuka email address and use a slightly modified version duplicating letters. To ensure that you are communicating about a legitimate job opportunity at Otsuka, please only deal directly with Otsuka through its official Otsuka Career website ******************************************************* . Otsuka will not be held liable or responsible for any claims, losses, damages or expenses resulting from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ************. If you believe you are the victim of fraud resulting from a job recruiting scam, please contact the FBI through the Internet Crime Complaint Center at: ******************* , or your local authorities. Otsuka America Pharmaceutical Inc., Otsuka Pharmaceutical Development & Commercialization, Inc., and Otsuka Precision Health, Inc. (Otsuka") does not accept unsolicited assistance from search firms for employment opportunities. All CVs/resumes submitted by search firms to any Otsuka employee directly or through Otsuka's application portal without a valid written search agreement in place for the position will be considered Otsuka's sole property. No fee will be paid if a candidate is hired by Otsuka as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

We are looking for a Call Center Specialist to join our team in Stanford, CA. Job Responsibilities: Provide directory assistance, connect callers to appropriate departments, faculty, staff, physicians, patients, or students, and facilitate conference calls. Quote long-distance calling rates, clarify dialing capabilities, and provide general assistance with telephone and paging systems. Page medical staff and doctors for incoming calls and announce pages within the Medical Center. Provide critical support during off-hours using on-call rosters and other reference materials. Dispatch emergency medical teams in response to medical alerts, including situations like cardiac arrest, trauma, fire, chemical spills, disaster recovery, and police emergencies. Offer off-hours support and coverage for various entities. Use call center and collaboration tools to ensure quick, effective resolutions for initial calls. Perform various administrative duties, such as maintaining directories, creating internal reports, updating reference materials, performing system diagnostics, and processing internal forms. Participate in continuous improvement efforts, including mentoring colleagues, assisting with training, and suggesting process enhancements. Follow all safety protocols and guidelines. Requirements: Proven experience in a customer service environment, with the ability to manage high call volumes, ideally in a university or medical center setting. Professional telephone etiquette and excellent communication skills in English (reading, writing, and spelling). Ability to effectively interact with senior professionals, managers, and clients. Strong interpersonal skills, with the ability to exercise tact and diplomacy under pressure. Proficient in operating telecommunications equipment and strong keyboarding skills (minimum typing speed of 40-50 words per minute). Familiarity with MAC or DOS systems, console operations, and automated paging systems. Ability to work collaboratively in a team environment. Physical Requirements: Ability to stand, walk, sit, use a computer, operate a telephone, and perform light hand manipulation tasks regularly. Capable of remaining on duty without leaving the console for extended periods (3+ hours). Working Conditions: Flexibility to work overtime, weekends, holidays, or unscheduled shifts as needed. Availability to remain on duty for extended periods without leaving the console.

Customer Service Specialist Job Summary: We are seeking a proactive Customer Service Specialist to join our team in Mountain View, CA. The ideal candidate will adeptly manage customer interactions across multiple channels-including phone calls, emails, and live chat-while generating insightful customer reports and ensuring compliance with Customer Satisfaction (CSAT) standards. Key Responsibilities: Multichannel Customer Support: Efficiently handle customer inquiries and issues via phone, email, and live chat, ensuring timely and accurate responses. Issue Resolution: Address and resolve customer complaints with professionalism and empathy, escalating complex cases when necessary. Order Management: Assist customers with product orders, returns, and exchanges, ensuring seamless transactions. Data Management: Maintain detailed records of customer interactions and transactions in the CRM system. Customer Insights Reporting: Analyze customer feedback and interaction data to generate reports that inform product development and service improvements. CSAT Compliance: Monitor and strive to meet or exceed established Customer Satisfaction (CSAT) metrics. Cross-Department Collaboration: Work closely with sales, product development, and marketing teams to relay customer feedback and contribute to product enhancements. Continuous Improvement: Participate in training sessions to stay updated on product knowledge and customer service best practices. Benefits: Competitive salary Health, dental, and vision insurance 401(k) with company match Paid time off and holidays Opportunities for professional development Qualifications: Experience: Minimum of 2 years in a customer service role, preferably within the consumer goods industry, with experience handling multichannel support. Communication Skills: Excellent verbal and written communication abilities. Analytical Skills: Proficiency in analyzing customer data and generating actionable insights. Technical Proficiency: Familiarity with CRM systems and customer service software. Education: High school diploma or equivalent; a bachelor's degree is advantageous. Problem-Solving: Strong ability to troubleshoot issues and provide effective solutions. Customer Focus: Demonstrated commitment to delivering exceptional customer experiences.

Title: Customer Service Representative - Sales Office SFO Are you looking for a career opportunity in the aviation industry? Here's your opportunity to have a great career with a world-class airline company Why Join Us? Asia's First and Longest-Serving Airline Get a chance to enjoy travel perks for you and your family A collaborative work culture and environment Who Are We Looking For? Minimum of 2 years experience in sales Knowledgeable in reservations, ticketing and airport operations What's The Role All About? Performs a variety of administrative, secretarial, marketing and clerical duties to Area Manager. Provides support and assistance to colleagues/ other units to ensure effective and efficient performance of the District. Gathers and creates studies for district's airline sales and marketing purposes Handles reservation through phone calls and or walk-in passengers, travel agents and employees. Perform basic ticketing functions to promptly assist customers and partner agents' queries. Prepares draft of District's Weekly Sales Report.

Title: Customer Service Representative Job Type: Full-Time, Monday through Friday, 8:00 AM to 4:45 PM Pay range: $20-23/hour We are seeking a motivated and detail-oriented Customer Service Representative to join our client's team. The ideal candidate will act as the first point of contact for customers, vendors, and visitors, delivering exceptional service while managing order processing and administrative tasks. This role requires strong interpersonal, organizational, and multitasking skills to thrive in a high-volume, fast-paced environment. Key Responsibilities: Answer, screen, and forward incoming phone calls in a professional and courteous manner. Greet and welcome guests, including customers, vendors, and visitors. Process customer and sales representative orders received via phone and fax. Respond promptly to customer inquiries regarding product availability and delivery status. Double-check, organize, alphabetize, and file invoices accurately. Update and maintain company sales catalogs with current information. Perform other administrative duties and tasks as required. Qualifications: 1-2 years of experience in Receptionist, or Customer Service roles, preferably in wholesale distribution or the food and beverage industry. Proficiency in Microsoft Office applications, including Word, Excel, Outlook, and Windows 10. Experience with manual and computerized order entry systems and inventory management. Strong interpersonal skills with the ability to provide excellent customer service.

We are looking for a qualified customer service representative (CSR) to join our team. You will provide support to our business development representatives and respond to customer and prospect queries. The best CSRs are genuinely excited to help customers. They're patient, empathetic, and passionately communicative. They love to talk and understand the value of good communication skills. Customer service representatives can put themselves in their customers' shoes and advocate for them when necessary. Our ideal candidate is an experienced professional with knowledge of sales and customer service best practices. You should also be able to interpret sales metrics and be goal-oriented. We expect you to perform well in a team environment and have exceptional people skills. Ultimately, you should be able to contribute to creating and maintaining good customer relationships and ensuring smooth sales team operations. This position does not involve cold calling but does involve communication with warm leads. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction. Office address: 447 Sutter St., San Francisco, CA 94108 Employment is contingent on obtaining CA DOJ Finger Rolling Certification Responsibilities Manage large amounts of incoming phone calls Generate sales leads Identify and assess customers' needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Meet personal/customer service team sales targets and call handling quotas Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents Follow communication procedures, guidelines and policies Take the extra mile to engage customers Aid with mail room operations such as packaging, shipping and receiving mail Assist with walk in fingerprinting servicing clients and other duties as assigned. Requirements and Skills Proven work experience as a customer service rep or sales support associate Proficiency with MS Office Suite, particularly MS Excel In-depth understanding of sales principles and customer service practices Excellent communication skills Analytical and multitasking skills Teamwork and motivational skills Job Type: Full-time Pay: $18.67 - $20.00 per hour Expected hours: 40 per week Schedule: Monday - Friday 9:00am-5:30pm Work Location: IN PERSON, REQUIRED. Benefits: 401(k) 401(k) matching Dental insurance Flexible schedule Health insurance Paid time off Vision insurance

About Us: AZAZIE stands as the leading direct-to-consumer (DTC) e-retailer, providing an array of bridal gowns, bridesmaid dresses, evening wear, and accessories. Designed in Los Angeles, AZAZIE disrupts the traditional wedding industry by presenting made-to-order gowns at an affordable price point. The brand is dedicated to promoting body-positive fashion, ensuring that all dresses, available in sizes 0-30, are meticulously cut and sewn to order. Explore our website, where you'll find hundreds of bridal and bridesmaid gowns and dresses, spanning over 80+ enticing color options. Job Summary: Azazie is looking for a self motivated and driven Customer Service Representative to join our growing team! In this role you will be responsible for providing a positive and efficient customer experience by educating customers on product knowledge, policies and services. We are seeking out top talent candidates that are highly engaged with our customers by productively providing the solutions in response to questions, concerns, and complaints through our chat, phone and email channels. * Please note: We are only recruiting local candidates at this time to accommodate a hybrid-based schedule. The employee will come into San Jose location 3 times a week Schedule: Tuesday - Saturday 8:00AM - 5:00PM Tuesday - Saturday 7:30AM - 4:30PM Sunday - Thursday 7:00AM - 4:00PM Mon, Tue, Wed, Thur, Sat (Off Friday and Sunday) 8am-5pm Responsibilities: As a Customer Service Representative, you'll be an important part of our growing team! You will be set up for success in meeting the following requirements for this role: Proficient in supporting our customers via phone, chat and email identifying their needs, complaints, or other issues and providing solutions and support as needed. Proactively monitor and de-escalate situations involving unhappy customers by clarifying the information, communicating best next steps and providing solutions within 24-48 hours. Responding efficiently and accurately to customers through showing Azazie cares, listening to their concerns and ensuring they have a memorable experience shopping with us. Navigate knowledge based platforms within: AI Intercom, Company Website, Content Management System, ERP and Happy Returns. Strong attention to detail with ensuring accuracy in information provided and in recording customer details in order to maintain customer satisfaction and resolve issues effectively. Competency and initiative to meet and exceed the department metrics and individual performance goals. Implementation of utilizing software, databases, and tools appropriately to provide exceptional customer service within our DTC industry. Skills/Talents you have: Analytical, problem solver and critical thinker. Ability to manage multiple channels of communication, tickets and customer conversations leading with Azazie cares and empathy. Team player that is willing to take initiative to support customers, other agents and supervisors. Adaptability to thrive in a fast-paced ever changing work environment. Aptitude in maintaining comprehensive knowledge of the AZ CS policies, procedures and SOPs for our customers. Positive attitude with a desire to learn and share ideas in a collaborative work environment. Clear and concise communicator within customer interactions and across different departments. Ability to build positive and long term customer relationships that reflect in positive customer satisfaction survey results. Excellent time management skills. Customer-focused with strong interpersonal and tech savvy skills. Qualifications: Customer Service Experience: 1 year (Preferred) Fluency in English. Additional languages is a plus, but not required (please note if you have skills in Spanish, Mandarin, or French in your application) Experience with AI Intercom, Slack or other CRM software is a plus. Experience navigating websites/browsers and using chat software (ex./ Slack); quickly navigating. between chat and other company tools such as our CRM and phone software. Excellent written and oral communication skills. Proficient in Microsoft Office (Word, Excel, Outlook, and PowerPoint) as well as Google Docs. Customer-focused and can demonstrate mastery of customer service skills. Ability to maneuver between multiple tasks. Benefits: Free snacks and drinks in office Company engagement events Gym access in San Jose office building Monthly departmental CS appreciation lunches Physical Requirements: While performing the functions of this job, the employee is regularly required to sit; frequently required to talk or hear; and occasionally required to stand, walk, use hands to finger, handle, or feel, reach with hands and arms, stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close, distance and color vision. Azazie, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements. Azazie, Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

We are looking for a motivated individual eager to join a dynamic small business. As a Customer Service/Customer Management Specialist, you will play a vital role in the company's success. You will handle customer service and be responsible for managing customer relationships. Our client views this role as the lifeblood of their business, where you will support daily operations and serve as the company's voice when interacting with customers. Key Responsibilities: Communicate with customers via phone, email, and chat. Provide clear and knowledgeable responses to clients throughout the entire customer journey. Collaborate effectively with team members in a fast-paced environment. Perform data entry across various platforms such as Zoom, Google Calendar, and CRMs. Qualifications: 1-3 years of relevant work experience in customer service or a related field. Excellent phone etiquette, along with strong verbal, written, and interpersonal communication skills. Strong multitasking abilities and experience in organizing and prioritizing tasks. Outgoing, personable attitude with a focus on delivering excellent customer experiences. Proficiency with a variety of technologies including Google Calendar, Zoom, Slack, CRMs, and Microsoft Office.

W2 Contract Salary Range: $52,000 - $62,400 per year As a Customer Service Navigator, you will respond to health plan member and provider inquiries by telephone and other communication channels, providing members with comprehensive support regarding health plan benefits and services. You will act as the primary point of contact for members, delivering prompt, accurate, and courteous assistance, whether for general inquiries, concerns, or information requests about health care programs, services, eligibility, or benefits. Duties and Responsibilities: Handle inbound and outbound calls and other communications in a high-volume environment, providing excellent customer service and professionalism following established policies and procedures and meeting performance and quality metrics. Adhere to established guidelines, call scripts, and resources to address member and provider inquiries, including maintaining the confidentiality of member information and complying with HIPAA and other relevant regulations. For non-routine inquiries, leverage available resources and expertise to resolve issues outside standard protocols. Resolve concerns accurately, promptly, professionally, and with cultural competence; ensure that explanations are appropriate to the member's level of understanding and knowledge. Intake, handle, and coordinate member grievances, appeals, and billing issues, escalating to the Grievance and Appeals department when necessary. Educate members and providers about eligibility, benefits, and our provider network. Assist members in selecting or changing their primary care physician and provide accurate information about available providers and effective dates for PCP assignments. Use listening skills and judgment to appropriately categorize and accurately document all interactions and follow-up actions regarding member and provider communications and activities per established guidelines. When applicable, refer members to appropriate community partner agencies based on their specific needs, including Behavioral Health and Recovery Services, Aging and Adult Services, Legal Aid, Human Services Agency, and HICAP. Use strong professional judgment to determine when to escalate member or provider inquiries to other departments. Share important information and collaborate with teams to resolve issues, including referring members to health services for care coordination and guiding providers to specialists for help with complex claims or questions. Proactively seek opportunities to improve processes and enhance the overall member experience. Attend and actively participate in regular departmental meetings, training sessions, and coaching sessions as applicable. Cross-train on various tasks as requested to ensure the continuity of operations within the Member Services department and other departments. Conduct member outreach such as welcome calls and targeted member outreach calls as assigned. Participate in and represent the company professionally at health fairs, community partnerships, meetings, committees, and coalitions. Develop and proactively maintain up-to-date knowledge of relevant quality, regulatory, and organizational guidelines. Perform problem research, use analytical skills, and effectively influence positive outcomes. Maintain health information confidentiality and follow information privacy and security best practices. Requirements and Qualifications: High school diploma or GED 1+ year(s) of experience in Customer Service or Call Center role, preferably in a health care or public-sector setting Previous experience with managed care plans, Medi-Cal and Medicare programs, and working with underserved populations. Skilled with Microsoft Office products, including Word, Excel, PowerPoint, and Outlook. Knowledge of Health insurance and medical terminology. Familiar with quality metrics relevant to a call center and best practices for achieving them. Strong computer and typing proficiency Bilingual skills in Spanish, Mandarin, Cantonese, or Tagalog are preferred but not required. Bayside Solutions, Inc. is not able to sponsor any candidates at this time. Additionally, candidates for this position must qualify as a W2 candidate. Bayside Solutions, Inc. may collect your personal information during the position application process. Please reference Bayside Solutions, Inc.'s CCPA Privacy Policy at ************************* Desired Skills and Experience Customer Service, call center, health care, health insurance, Microsoft Office, typing, bilingual

Job Responsibilities Are you dependable? Are you looking for more? If you answered yes then Pharmacyclics is looking for you! We are an industry-leading and continuously growing company, and the right individual can grow with us! We're looking to add enthusiastic Customer Service Reps / Associate / Specialist for full-time and part-time positions immediately! We're seeking empathetic individuals who can support management and also interact with our vendors & customers while providing and maintaining quality, “best-in-class” customer service. We offer a competitive compensation and benefits package including health, dental, vision, life insurance, paid time off and 401k. When you join Pharmacyclics as a Customer Service Rep, you will have the opportunity to make a difference in the life of customers. Essential Duties: Process orders, forms, applications, and requests. Keep records of customer interactions, transactions, comments and complaints. Communicate with customers and vendors through various channels. Respond promptly to customer inquiries and provide feedback on the efficiency of the customer service process. Acknowledge and resolve customer complaints. Ensure customer satisfaction and provide exceptional customer support. Salary: $18.50 to $22.00 /hour. Based on Performance and Experience. Apply today for an opportunity to be a part of a great team with an innovative company! ***NB: Candidates applying should send a resume to our HR desk ***[email protected]*** and we will get back in touch ASAP! Skills Required Requirements: High school diploma, general education degree or equivalent. Ability to stay calm when customers are stressed or upset. Ability to multi-task, prioritize, and manage time effectively. Customer orientation and ability to adapt/respond to different types of characters. Ability to meet required goals and quotas. Positive and service-oriented attitude.

Marin Community Clinics, founded in 1972, is today, a multi-clinic network with a wide array of integrated primary care, dental, behavioral, specialty and referral services. As a Federally Qualified Health Center (FQHC), we provide vital health services to almost 40,000 individuals annually in Marin County. The Clinics regularly receive national awards from the Health Resources and Services Administrations (HRSA). Our Mission is to promote health and wellness through excellent, compassionate care for all. The Call Center (Patient Services Representative) serves as the initial point of patient contact for scheduling, messaging and other questions from Medical and Dental patients of Marin Community Clinics. The Patient Services Representative is the first point of contact that a patient will interact with when accessing the health center. Representatives play a vital role in making our patients feel supported and welcomed. As such, a high level of customer service must be practiced and delivered. The Patient Services Representative shows empathy and sincere interest for our patients' needs. Assists patients in effectively navigating through the system and advocates for their needs and is an integral part of the home clinic operations and care team. Responsibilities Initial point of contact for patients in the following areas Questions related to scheduling appointments, RX questions, etc., sending messages to clinic staff regarding anything that a medical or dental patient might need. Must handle all interactions with empathy and compassion. Communication: Works closely with the Team Lead, to communicate and address any process changes, protocol or guidelines changes. Asking any questions that may arise because of the changes. Works closely with Medical and Dental Clinics to ensure clear communication regarding MCC patients. Schedules in accordance with scheduling guidelines for both Medical and Dental, with the ability to prioritize according to patient needs. Answers phones from patients professionally and responding to patient inquiries and complaints. Schedules patients based on scheduling guidelines and medical/dental appropriateness. Receives a high volume of inbound calls with varying degrees of questions or concerns. Researches required information using accessible resources. Handling and resolving patient complaints. Routing/tasking inbound calls to appropriate resources as warranted. Obtaining and collecting all necessary information from the patient to schedule the appointment. Manages and escalates priority issues to the appropriate resource. Communicates perceived problem issues regarding scheduling to their Team Lead. Notifying appropriate personnel of any scheduling change due to patient cancellation in a timely fashion. Ability to manage urgent calls in such a way that urgent situations related to the provision of patient care are handled in an appropriate manner. Receives, responds and/or escalates patient complaints appropriately. Other duties may be assigned, such as helping pull, log and respond to patient voicemails. Qualifications * High School or equivalent level of education required. * Three years relevant experience. * Prior Customer Service experience is preferred. * Previous experience with the Electronic Health Records (EPIC) preferred. Required Skills and Abilities: * Must effectively communicate in English. * Bilingual in Spanish is required. * Ability to work in a fast paced, service-oriented Call Center environment. * Must have high attention to detail. * Minimum typing skills of 25 wpm, with accuracy. * Ability to use good judgment to problem solve, minimize and correct errors. * Direct calls accurately. Physical Requirements and Working Conditions: * Prolonged periods of sitting at a desk and working on a computer. * Use of mouse, keyboard and headset. * Moderate to loud noise and intermittent interruptions. * Must be able to lift up to 15 pounds at times. * Must have manual dexterity to operate keyboards, fax machines, telephones and other business equipment. * Must be able to multitask as needed. * Moderate to loud noise and intermittent interruptions. * Must be able to lift up to 15 pounds at times. Benefits: Our mission informs our approach to your benefits program. Our benefits program is designed to protect your health, family and way of life. We offer a competitive Benefits Program that includes affordable health insurance and Health Reimbursement Accounts (HRA), Dental and Vision Insurance, Educational and Continuing Education Benefits, Student Loan Repayment and Loan Forgiveness, Retirement Plan, Group Life and AD&D Insurance, Short term and Long Term Disability benefits, Professional Fee Reimbursement, Mileage and Cell Phone Reimbursement, Scrubs Reimbursement, Loupes Reimbursement, Employee Assistance Programs, Paid Holidays, Personal Days of Celebration, Paid time off, and Extended Illness Benefits. Covid 19 Vacccination and Booster Requirements: All employees are required to be fully vaccinated for COVID-19, including current booster as a condition of employment, subject to limited exemptions. New employees are required to provide proof of being fully vaccinated for COVID-19 and boosted before the first day of employment. If you completed your primary series and early boosters, but have not received the most recent booster, you will be required to get the most recent booster and mask until completed. MCC is an equal opportunity employer. We enthusiastically accept our responsibility to make employment decisions without regard to race, religious creed, color, age, sex, sexual orientation, gender identity, national origin, religion, marital status, medical condition, disability, military service, pregnancy, childbirth and related medical conditions, or any other classification protected by federal, state, and local laws and ordinances. Min USD $25.00/Hr. Max USD $28.00/Hr.

Carlisle Weatherproofing Technologies (CWT) is a leading supplier of building envelope solutions that effectively drive energy efficiency and sustainability in commercial and residential applications. We are looking for a Field Technical Services Representative to join our team in our Northern California market. Job Summary: This position will provide technical support to Roof Restoration contractors, distributors and sales representatives throughout the Northern California and western regions for SPF and coatings spray equipment, regarding equipment trouble shooting, and operator training. Training responsibilities will include all CWT Roof Restoration Products to include Spray Foams, Acrylics, Silicones, and primers. This position will also provide technical support on SPF and coatings equipment as well as developing continuing education information on installation best practices. Finally, the Northern California Technical Manager will assist the sales team with administering regional marketing programs, presentations, and conferences to support continued growth of CWT Roof Restoration Products. Duties and Responsibilities: Provide answers to inquiries to assist all customers including roofing contractors, technical representatives, sales representatives, distributors, architects, specifiers, and roof consultants. Perform final roof inspections on completed projects Perform inspections on warranty leak claims Be the point person for the training in the western United States assuring that all equipment is in complete running order for all trainings Perform fieldwork to assist CWT Roof Restoration customers in their respective needs such as job site visits, troubleshooting, new operator training, etc. Perform training programs and assistance for CWT Roof Restoration applicators, estimators, and customers to instruct/educate them on equipment operation, SPF, Acrylic, Silicone and Primer application or other relevant subject matter to increase their efficiency and capacity to properly and safely install CWT Roof Restoration roofing systems. Perform field tests and provide feedback and solutions for experimental technologies relating to the CWT Roof Restorations systems. Required Knowledge/Skills/Abilities: Must have a complete understanding of Spray foam equipment Must live in the Northern California. Candidates must have strong verbal/written communication skills. This would include working in Salesforce, Teams, Excel, Word and PowerPoint Bilingual in Spanish is preferred. Travel Requirements: +50% on average

RH at its core is about taste, and we believe the idea of scaling taste is large and far-reaching. The RH brand attracts the best designers, artisans, manufacturers, and talent in our industry, scaling and rendering their work more valuable across our integrated platform, enabling us to curate the most compelling collection of luxury home furnishings in the world. We are moving the brand beyond curating and selling products to conceptualizing and selling spaces by building an ecosystem of products, places, services, and spaces that elevates and establishes the RH brand as a global thought leader, taste, and place maker. At RH we believe deeply that the "right" people are our greatest asset. We value people with high energy, who possess the ability to energize others. People who are smart, creative, and have a point of view. People who see the answer in every problem, versus those who see the problem in every answer. People who are driven, determined, and won't take "no" for an answer. We value team players, people who are more concerned with what's right, rather than who's right. As a Customer Experience Associate, you are responsible for delivering exceptional service to our customers while creating a luxury experience. You will remove obstacles, provide support, and are empowered to “do the right thing.” This is an ideal role for a polished individual with a passion for service, design and home furnishings. YOUR RESPONSIBILITIES: Live Our Vision, Values, and Beliefs every day Represent the RH brand through polished communication, personal appearance and professionalism Engage with the customer to identify their needs and partner them with the best associates to deliver unparalleled service and exceed their expectations Collaborate with cross-functional partners and Leaders to ensure the customer's needs are not only met but also exceeded Build brand loyalty and revenue by being well-versed in RH product offerings, processes, and systems Innovate with an entrepreneurial spirit and a passion for building and maintaining relationships Qualify and educate potential design customers on services offered by RH Interior Design OUR REQUIREMENTS 1+ years of experience in Customer Service, high-end furniture, and luxury retail preferred Poise and confidence to interact with high-end customers while maintaining confidentiality People and relationship-driven Driven to deliver first-class service and exceed customer expectations Ability to recognize and respond to multiple priorities Exceptional analytical, problem-solving, and decision-making skills Strategic, highly organized and results-oriented Excellent verbal and written communication skills Commitment to Quality with exceptional attention to detail Proficiency with Mac Operating System, IOS devices, Microsoft Office, Salesforce and Google Applications Willingness to work a flexible schedule, including evenings, weekends and holidays PHYSICAL REQUIREMENTS Ability to travel to the nearest gallery as needed About Us RH is an equal opportunity employer and does not discriminate against any applicant on the basis of race, color, religion, national origin, gender, marital status, age, disability, sexual orientation, military/veteran status, or any other status protected by federal or state law or local ordinance. At RH, we are committed to promoting pay equity. Rate of pay is determined based on each individual's experience, qualifications, and the geographic location of the role.

We are looking for a qualified customer service representative (CSR) to join our team. You will provide support to our business development representatives and respond to customer and prospect queries. The best CSRs are genuinely excited to help customers. They're patient, empathetic, and passionately communicative. They love to talk and understand the value of good communication skills. Customer service representatives can put themselves in their customers' shoes and advocate for them when necessary. Our ideal candidate is an experienced professional with knowledge of sales and customer service best practices. You should also be able to interpret sales metrics and be goal-oriented. We expect you to perform well in a team environment and have exceptional people skills. Ultimately, you should be able to contribute to creating and maintaining good customer relationships and ensuring smooth sales team operations. This position does not involve cold calling but does involve communication with warm leads. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction. Office address: 447 Sutter St., San Francisco, CA 94108 Employment is contingent on obtaining CA DOJ Finger Rolling Certification Responsibilities Manage large amounts of incoming phone calls Generate sales leads Identify and assess customers' needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Meet personal/customer service team sales targets and call handling quotas Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents Follow communication procedures, guidelines and policies Take the extra mile to engage customers Aid with mail room operations such as packaging, shipping and receiving mail Assist with walk in fingerprinting servicing clients and other duties as assigned. Requirements and Skills Proven work experience as a customer service rep or sales support associate Proficiency with MS Office Suite, particularly MS Excel In-depth understanding of sales principles and customer service practices Excellent communication skills Analytical and multitasking skills Teamwork and motivational skills Job Type: Full-time Pay: $18.67 - $20.00 per hour Expected hours: 40 per week Schedule: Monday - Friday 9:00am-5:30pm Work Location: IN PERSON, REQUIRED. Benefits: 401(k) 401(k) matching Dental insurance Flexible schedule Health insurance Paid time off Vision insurance

W2 Contract Salary Range: $52,000 - $62,400 per year As a Customer Service Navigator, you will respond to health plan member and provider inquiries by telephone and other communication channels, providing members with comprehensive support regarding health plan benefits and services. You will act as the primary point of contact for members, delivering prompt, accurate, and courteous assistance, whether for general inquiries, concerns, or information requests about health care programs, services, eligibility, or benefits. Duties and Responsibilities: Handle inbound and outbound calls and other communications in a high-volume environment, providing excellent customer service and professionalism following established policies and procedures and meeting performance and quality metrics. Adhere to established guidelines, call scripts, and resources to address member and provider inquiries, including maintaining the confidentiality of member information and complying with HIPAA and other relevant regulations. For non-routine inquiries, leverage available resources and expertise to resolve issues outside standard protocols. Resolve concerns accurately, promptly, professionally, and with cultural competence; ensure that explanations are appropriate to the member's level of understanding and knowledge. Intake, handle, and coordinate member grievances, appeals, and billing issues, escalating to the Grievance and Appeals department when necessary. Educate members and providers about eligibility, benefits, and our provider network. Assist members in selecting or changing their primary care physician and provide accurate information about available providers and effective dates for PCP assignments. Use listening skills and judgment to appropriately categorize and accurately document all interactions and follow-up actions regarding member and provider communications and activities per established guidelines. When applicable, refer members to appropriate community partner agencies based on their specific needs, including Behavioral Health and Recovery Services, Aging and Adult Services, Legal Aid, Human Services Agency, and HICAP. Use strong professional judgment to determine when to escalate member or provider inquiries to other departments. Share important information and collaborate with teams to resolve issues, including referring members to health services for care coordination and guiding providers to specialists for help with complex claims or questions. Proactively seek opportunities to improve processes and enhance the overall member experience. Attend and actively participate in regular departmental meetings, training sessions, and coaching sessions as applicable. Cross-train on various tasks as requested to ensure the continuity of operations within the Member Services department and other departments. Conduct member outreach such as welcome calls and targeted member outreach calls as assigned. Participate in and represent the company professionally at health fairs, community partnerships, meetings, committees, and coalitions. Develop and proactively maintain up-to-date knowledge of relevant quality, regulatory, and organizational guidelines. Perform problem research, use analytical skills, and effectively influence positive outcomes. Maintain health information confidentiality and follow information privacy and security best practices. Requirements and Qualifications: High school diploma or GED 1+ year(s) of experience in Customer Service or Call Center role, preferably in a health care or public-sector setting Previous experience with managed care plans, Medi-Cal and Medicare programs, and working with underserved populations. Skilled with Microsoft Office products, including Word, Excel, PowerPoint, and Outlook. Knowledge of Health insurance and medical terminology. Familiar with quality metrics relevant to a call center and best practices for achieving them. Strong computer and typing proficiency Bilingual skills in Spanish, Mandarin, Cantonese, or Tagalog are preferred but not required. Bayside Solutions, Inc. is not able to sponsor any candidates at this time. Additionally, candidates for this position must qualify as a W2 candidate. Bayside Solutions, Inc. may collect your personal information during the position application process. Please reference Bayside Solutions, Inc.'s CCPA Privacy Policy at ************************* Desired Skills and Experience Customer Service, call center, health care, health insurance, Microsoft Office, typing, bilingual