Customer care representative jobs in Davenport, IA

LogFret seeks an experienced General Clerk to join us. The Clerk must have extensive knowledge on the job. You maintain the office activities. Ready for a lifestyle that keeps you closer to home? This is the role for you. The Clerk is required to create, maintain, and organize branch activity records. Assist in a high-volume call center. Provides office services by implementing administrative systems, procedures, and policies, and monitoring administrative projects. Job Responsibilities: Maintain cleanliness of the office. Maintains workflow by studying methods; implementing cost reductions; and developing reporting procedures. Resolves administrative problems by coordinating the preparation of reports, analyzing data, and identifying solutions. Maintain accurate files of inbound/outbound paperwork. Order Office and sales supplies. Inputs waste information from drivers into the Logfret computer program. Completes operational requirements by scheduling and assigning administrative projects; expediting work results. Adhere to all corporate policies and standards including, but not limited to: environmental and regulatory, human resources, facility, equipment, operations and maintenance. Contributes to team effort by accomplishing related results as needed. Performs other related duties as assigned. Physical Demands: Must be able to lift up to 25 pounds. Must be able to stand and walk for prolonged amounts of time. Must be able to twist, bend and squat periodically. Education & Experience: High school diploma preferred. Ability to successfully multi-task, works efficiently, and meets deadlines. Ability to work independently and in a team environment. Must have experience with Microsoft Office: Word and Excel. Requirements: Must have two years of proven administrative work experience. Drug Screening. Customer service skills and the ability to communicate professionally required. High school diploma or GED. Pre-employment background check required. Benefits: Life Insurance. $30.50 per hour. Paid Time Off (PTO). 401(k) Medical, dental, and vision insurance programs. Monthly Bonus. About Logfret: Logfret is an international freight forwarding company comprising over 70 owned offices and a network of over 120 offices. Our commitment is to solve logistics problem and raise expectation through our industrys best digital freight solution, taking businesses to the next level.

Department: Customer Service & Development Reports To: Training Team Leader Wage Range: $16.80 - $25.20, plus bonus opportunity As a Customer Service Representative, you will embark in a 12- week training program, including formal classroom and job shadowing. After successful completion of the Customer Service training program, you would be responsible for covering a variety of territories in the absence of the Customer Service Rep. This position is a path to a traditional Customer Service territory, when a vacancy becomes available, typically within 6-12 months of hire. WHAT YOU'LL DO Manage customer questions and requests by providing appropriate solutions, ensuring timely and accurate response and resolution. Act as the liaison between the customer and multiple internal departments, including Replenishment, Pricing, Accounts Receivable, and Transportation Process customer orders to ensure internal order deadlines are completed on time Go above and beyond to meet customer needs, including appropriate use of empathy Work closely with a team to include, outside sales, regional teammates, and internal customers. Applies lean thinking and tools to identify and eliminate waste in all areas of the position. YOU MUST HAVE High School Diploma Excellent verbal and written communication skills Proficient in Microsoft programs such as Office, Word, and Excel Ability to process a high volume of request (email/phone) at a fast, accurate pace. YOU MAY ALSO HAVE Bachelor's Degree Two years in a professional, Customer Service environment Appetite and proven ability to build customer relationships Ability to effectively manage multiple tasks simultaneously ROLE SPECIFICS Full-time: Monday - Friday Travel - Occasional overnight travel for outside trainings and meetings. Must have ability to travel independently as needed, without restriction by all modes of transportation, including car, plane, or train WHO WE ARE Dot Foods makes products more accessible and affordable to the food industry. We streamline the supply chain and build valuable partnerships with distributors, suppliers, and operators. Our company was created on a foundation of respect and dependability. People who are open to input, ask questions, embrace diversity, and seek innovative solutions thrive here. WHAT DOT CAN OFFER YOU As a family-owned and -operated company since 1960, Dot Foods has created a strong family culture. We make everyone feel included and respected. In addition to an inclusive working environment, we will provide you with: Significant advancement opportunities Potential to work from home after 1 year Safety: This position assumes responsibility for the workplace safety of self and co-workers, and for the safety conditions of the work locations, exercise and promotes safe behaviors and show unyielding support of programs, rules and policies regarding safety. EOE/AA Employer: Dot believes all persons are entitled to equal employment opportunities. Dot will not discriminate against its employees or applicants for employment because of sex, race, color, religion, national origin, age, sexual orientation, disability, or veteran status or other basic classes protected by applicable federal or state law provided they are qualified for employment or for existing positions.

Dohrn Transfer is a leading Midwest LTL Carrier providing less-than-truckload, truckload, and value-added services throughout our 10-state service area. Join our team and become a part of our new growth and bright future! We offer competitive salary and a great benefit package in an exciting, rewarding industry. Dohrn is currently seeking a Part Time Customer Service Representative I at our Corporate office in Rock Island, IL. Hours: Monday - Friday, 20 - 25 hours per week Schedule can vary between 6:30am - 5:30pm Pay is $18.00/Hour POSITION SUMMARY: To provide exceptional Customer Service. Responsibilities MINIMUM REQUIREMENTS High School education or equivalent Valid Driver License Excellent Customer Service & Telephone Etiquette Excellent communication skills- verbal and written Excellent Mindset Detail-oriented 45-50 WPM typing skills Proficient in Microsoft Excel Ability to work in a team as well as independently Excellent attendance Qualifications ESSENTIAL FUNCTIONS: Field inbound calls, emails and chats providing exceptional Customer Service Monitor the call queues to ensure that department is meeting goal times Respond to inquiries with excellent verbal & written communication skills Trace and monitor accounts to ensure on-time delivery Assist with scheduling pickup request Educate, when possible, self-service options available to Customers Problem-solve customer issues that arise throughout the day Backfill Receptionist Answer all phone calls coming into the Corporate Office by operating the switchboard Greet Visitors and applicants as they enter and assist them with their needs Stuff and mail all paper invoices to customers Prepare weekly timecards and various outgoing mailings Perform other duties as needed WORKING CONDITIONS/PHYSICAL REQUIREMENTS Primarily sedentary work, which involves sitting most of the time May be occasionally required to exert up to 10 pounds of force and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects The general office environment is favorable; Lighting and temperature are adequate, and there are minimal hazardous or unpleasant conditions caused by noise, dust, etc; Visual Acuity including regular use of items including a computer screen or monitor Manual dexterity is regularly required including fingering, grasping, and typing; manual dexterity includes repetitive motion of the wrists, hands, and fingers Talking and hearing required to communicate with and listen to others to share or receive information; Occasionally exposed to noise including telephone, office machinery, and conversations of others Dohrn Transfer Company, LLC is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, color, religion, age, sex, sexual orientation, gender, gender identity or expression, national origin, geographic background, physical and/or mental disability, protected veteran status, or any other classification protected by applicable law.

Provides information/solutions as frontline support to channel partners/customers/Company personnel on product related inquiries on moderately complex policies, issues and concerns to optimize customer satisfaction and retention. Provides responses and/or solutions to customer, dealers, and/or Company personnel inquiries concerning problems and concerns of a moderately complex level. Effectively documents customer, dealer, and/or company personnel interactions and issues relating to area of responsibility Distributes additional product/service/policy information to customers, dealers Develops common solutions to problems with team members to maintain required service levels. Additional Information All your information will be kept confidential according to EEO guidelines.

ABOUT REPAY REPAY ("Realtime Electronic Payments" / NASDAQ TICKER: RPAY) is an established and fast-growing publicly traded financial technology and payment processing company headquartered in Atlanta, Georgia, with offices across the country. REPAY enables its customers to accept payments anytime, anywhere, and through any channel while providing a secure, seamless, and enjoyable payment experience for the end consumers. REPAY offers a comprehensive suite of electronic payment and funding solutions, including debit and credit card processing, ACH processing, Instant Funding, and electronic bill payment systems with full IVR, text, and mobile capabilities. The scalability of its products allows merchants of all sizes to add an instant arsenal of intelligent payment technology solutions to their businesses without significant development costs or infrastructure investments. ABOUT THE ROLE REPAY is looking for an Associate Customer Service Representative to provide an excellent customer support experience to our clients, agents, and partners. Each interaction is an opportunity to educate our clients on our industry leading products, as well as showcase how you and REPAY are best in class with exceptional talent and service. We offer a full benefits package, a competitive compensation package, and a stellar work environment where we empower each employee to make contributions that have impact on our company's continued growth and success. This position investigates and resolves software and hardware problems of existing clients and applicants. RESPONSIBILITIES * Completed training courses and attain the knowledge required to assist our Customer Database * Effectively manage client technical, billing, and product inquiries via phone, chat, email, or CRM case * Consults with EPP vendors, programmers, IT staff, Business Development staff, to explain software errors and/or recommend changes to programs. * Contacts software and hardware vendors to request service regarding defective products. * Assists with writing or revising user training manuals and procedures for both internal and external processes. Technical training documents, integration kits, written in non-technical terms. * Troubleshoot batch upload issues; work with EPP vendors as necessary to resolve issues. * Be the primary CS professional responsible for Set Up and installation of applications and equipment. Train other CS professionals to act as a backup. * Meet and exceed service level goals set for the Customer Service Team * Follow communication procedures, guidelines, and policies * Provide appropriate solutions and alternatives to issues and follow up to ensure resolution and client satisfaction * Keep records of all client interactions * Proactively communicate with our clients to help them understand the products and services REPAY offers SKILLS & EXPERIENCE NEEDED * Proven technical customer support experience * 2+ years of merchant services / payments industry experience preferred * Ability to manage difficult or emotional customer situations. Responds promptly to customer requirements and solicits customer feedback to improve service satisfaction. * Demonstrates a positive attitude with a willingness to continually develop skills and knowledge base. * Able communicate effectively, focus on the customer, collaborate with others, solve problems creatively and demonstrate high integrity. * Attention to detail in composing, typing, and proofing materials, establishing priorities and meeting deadlines. * Ability to work in a ticket and metrics driven environment * Familiarity with CRM systems and practices (e.g. Salesforce) * Must be able to communicate in a clear and logical fashion verbally and in writing * Must take pride and satisfaction in helping people * Must prioritize identifying and solving problems above merely answering questions WHY JOIN REPAY.… BECAUSE CULTURE IS EVERYTHING GROWTH & PEOPLE-CENTERED LEADERSHIP As the industry-leading financial technology provider in the Consumer Finance and Business to Business spaces, we continue to set the standard for application development and delivery. In 2019, REPAY became a public company listed on the Nasdaq Stock Market (RPAY). For the past three consecutive years, we have placed on the ACG Atlanta Georgia Fast 40, a list recognizing the top 40 fastest-growing middle-market companies in Georgia. REPAY's leadership empowers each team member to make a difference and stretch to their fullest potential. Our dedication to frequent, transparent communication is shown with companywide meetings where our leaders share company vision and encourage employees to ask questions. FUN WORK ENVIRONMENT & GREAT TEAMS We offer it all: business to casual dress, great snacks & beverages, and open-air collaborative team settings. REPAY has been certified as a Great Place to Work company for 2017, 2018, 2019, 2020, 2021, and 2022. The REPAY team is fun, smart, collaborative, and truly enjoys working together. Making a difference in our local communities - we support several philanthropic initiatives every year to give back to our local communities. We are self-driven, motivated professionals who do not require micro-management to ensure we produce high quality and timely work. INNOVATION & EDUCATION We create highly sophisticated payment processing applications and are always pushing the boundaries of what is possible. We are constantly revolutionizing the industry by building on new ideas from clients and employees. We provide the resources necessary to ensure new innovations can develop quickly and with quality. We encourage continuing education, including professional conferences and events. PUTTING OUR PEOPLE FIRST We believe our people are the best, and we care immensely about their success. We offer a comprehensive benefits package which includes 100% coverage of employee healthcare premiums and several free benefits, including life insurance, disability insurance, and work-life balance resources. All benefits go into effect day one. Our employees' futures are important to us, which is why we have a 401(k)-employer match and and an Employee Stock Purchase Plan. REPAY employees are eligible to participate in our Annual Bonus Program. This bonus award reflects excellent performance of individual contributions and goals achieved during the past year. REPAY's core values are Excellence, Passion, Innovation, Respect, and Integrity. REPAY is an Equal Opportunity Employer and we promote a company culture where diversity, equity and inclusion are central. We are committed to build our teams and grow a company in which employees can succeed, regardless of race, color, national origin, sex, sexual orientation, gender identity or expression, transgender status, pregnancy, religion, age (40 and over), disability, service in the uniformed services, protected veteran status, genetic information, or any other classification protected by federal, state or local law. Celebrating our diverse backgrounds, views and beliefs allows us to embrace what makes us unique and continue to innovate and push the boundaries of what is possible. We are interested in every qualified candidate who is eligible to work in the United States. This position is not eligible for hire in California. Additionally, we are not able to sponsor visas.

Benefits: 401(k) 401(k) matching Dental insurance Employee discounts Health insurance Opportunity for advancement Paid time off Vision insurance We offer competitive compensation & benefits including: Medical Dental Vision life 401(k) Paid time off Additional voluntary benefits Company Overview As the world's leading water experts, we are dedicated to delivering high-quality water solutions to residential, commercial, and industrial customers. Culligan International offers technologically advanced, state of the art water filtration products, including water softeners, water filtration systems, industrial water treatment solutions, drinking water systems and whole-house filtration systems. Job Summary Culligan Water is seeking an individual experienced in customer-focused positions. The customer service representative works directly with customers to fulfill orders, resolve problems, and attend to related needs. Our products include water softeners, drinking water systems and solutions for problem water. The goal of this position is to supply a superior level of service that exceeds the customers' expectations. To be a successful customer service rep, you should be detail orientated, organized, and have strong interpersonal and communication skills. Responsibilities Extensive problem-solving, order processing, and performing standard maintenance of current customer accounts. Follow company protocols, policies, and goals while acting on opportunities to optimize the efficiency of the department. Provide proactive sales support to assigned customer accounts by developing close relationships with the customer base. Answer customer inquiries on the telephone. Schedule service and delivery orders. Coordinate schedules with the service/operations team. Bill service, delivery, and new installation orders. Make outbound calls to current customers with the intent of scheduling additional services or offering maintenance plans. Refer unresolved customer grievances to designated departments for further investigation. Follow all rules and regulations pertaining to safety and Culligan policies. Complete any other responsibilities as assigned. Must be able to lift 50 lbs Qualifications High school diploma or GED. Minimum two years of customer service experience preferred. Strong time management and project management skills. Proficient in Microsoft Office (word, excel, outlook). Excellent communication skills, both written and verbal. Competencies:To perform the job successfully, an individual should demonstrate the following competencies in this position.Resourcefulness, Customer Focus, Team Player, Adaptability, Integrity, Detail Orientated, Communication, Accountability, Organization Compensation: $16.50 - $18.50 per hour About Culligan Great tasting water. Brighter future. Bigger job opportunities. Culligan is making a real difference in the lives of people all over the world by providing better, cleaner water through our suite of innovative products and exceptional customer service. Join the Culligan team. Apply for a job now. Culligan provides healthy, delicious water for our customers in their homes, offices, businesses, and industrial facilities around the world. Our complete line of water softeners, water filtration systems, commercial and industrial water treatment solutions, drinking water systems, whole-house filtration systems and bottled water delivery options set the standard in the water treatment industry. This location is independently owned and operated. Your application will go directly to the owner, and all hiring decisions will be made by the management of this location. All inquiries about employment at this location should be made directly to the location owner, and not to Culligan Corporate.

Rock Island Auction Company (RIAC), the #1 firearms auction house in the world, is searching for full-time Customer Support Representative at Rock Island, Illinois! Deliver world-class customer service as the first point-of-contact for buyers, collectors, and gun enthusiasts across the globe! Be the communication champion with prompt follow-up, meticulous attention to detail, analytical thinking, and sound decision-making. This non-exempt, full-time position is 100% on-site with an hourly gross base rate of $20.00 and eligibility for insurance benefits after meeting the required waiting period. Pay days are every Thursday! RIAC standard hours of operations are Monday through Friday, 8:00 a.m. - 5:00 p.m. CST with overtime and weekend hours, as needed. Click here to check out RIAC's hiring video! What does world-class customer service look like? It's all about relationships! Build and maintain long-lasting relationships with buyers and collectors. Keep meticulous records of all customer interactions to meet (or EXCEED!) company standards for confidentiality, quality, compliance, productivity, efficiency, and client expectations. Unite as a team while empowering co-workers to meet targets and goals. Engage in active listening and problem solving with customers to answer questions, resolve issues, address concerns, and if necessary, escalate to the next level. Why work for RIAC? Weekly pay! Paid time off and holidays! A la carte insurance benefits package, including FSA or HSA, company-paid life insurance and AD&D! 401(k) with company match! See some of the most rare and unusual firearms, military and historic collectibles! Complimentary fountain soda, fruit, oatmeal and treats! Monthly employee engagement events! Opportunities for upward mobility! Qualified candidates meet the following requirements: High school diploma, GED, or equivalent required; Two years' previous customer support experience, or similar experience required; Intermediate proficiency using Microsoft Office (Outlook, Word, Excel); Strong data entry skills and attention to detail; Ability to work six (6) auction weekends per year; and Ability to obtain and maintain active FOID card status (Illinois residents only). Physical Requirements Constant sedentary work for prolonged periods up to 100% of the time with occasional moving and transporting up to 10 pounds. Must be able to constantly communicate and exchange accurate information. Must be able to detect, identify, inspect, observe, perceive and assess customer service operations. Constantly operates and uses telephone, computer and other relevant equipment and office machinery. Constantly works around firearms, bladed weaponry, historic relics, and valuable collectibles. Rock Island Auction Company has been the #1 firearms auction house in the world every year since 2003. Today, RIAC employs a growing team of about 150 people and continues to set industry standards and expectations year over year. Between our 6 public auctions and 8+ online auctions each year, we sell tens of thousands of firearms, bladed weapons, military artifacts, and firearms accessories annually. We have a habit of excellence, regularly breaking and re-breaking our own records and redefining success in our industry, as more and more customers admire our results and trust our reputation. The employer and its subsidiaries are Equal Employment Opportunity (EEO) employers. To learn more about EEO, please review "EEO is the Law" poster in English (including a screen-readable electronic version), Spanish, Arabic, and Chinese.

Are you considering a career in automotive? At Premium Velocity Auto/ Jiffy Lube (PVA), no automotive experience is required! Transfer your customer service skills and retail sales knowledge to an industry that will really get you moving, we'll train you on the rest! We are now hiring Customer Service Advisors/Lube Technicians to work safely in various roles to meet the individual needs of the customer, ensuring that they are confident in the safety of their vehicle. Benefits: Opportunity to increase your payrate within your first 60 days of employment! Paid training plus bonus incentives for completing training. Cross-training across multiple roles, increasing your earning potential. Career paths that offer limitless growth opportunities (in Automotive and Management)! Safety focused work environment to always keep you and our customers safe! Unique benefits including legal and financial advising, employee discount on parts and services, and a members-only discount center for major purchases and day-to-day essentials! * Competitive Medical, Vision, Dental, company funded Life Insurance, FSA/DCFSA, and paid time off to help you care for yourself and your family! * *For full time employees PVA is seeking reliable individuals with a growth mentality, committed to customer satisfaction. The ability to build rapport and explain products effectively makes you the perfect candidate for this position! We do not require automotive experience, but customer service/sales experience are preferred. Qualified candidates can work well in a team setting, have great communication skills, and are efficient in fast-paced environments. A valid driver's license is strongly preferred as it ensures your career opportunities will not be limited but is not required. See full job description below! Job Summary The Customer Service Advisor (CSA) for PVA (Jiffy Lube), helps build loyalty and increase sales by allowing our guests to make informed decisions about their automotive services. The CSA is a Lube Technician that is also responsible for creating a positive guest experience, which they can achieve by acting as the customer liaison and main point of contact throughout their visit! Job Responsibilities: Greet and escort guests from their vehicles as you review their requests. Inform guests of any promotions or products available with thorough understanding of the full range of Jiffy Lube products and services acquired through your training. Provide impartial recommendations or options that are tailored specifically to guest's needs based on manufacturer recommendations and technicians' findings. Communicate updates to the guest throughout the entire process as well as any special circumstances that impact overall satisfaction. Perform preventative maintenance such as oil and filter change, refill fluid levels, and inspecting and replacing lights, wiper blades, brakes, and tires. Promote customer loyalty by ensuring completion of quality workmanship, reviewing services completed with guest, confirming guest satisfaction, and encouraging return at recommended intervals. Other duties as assigned by management. Requirements: Proven face-to-face customer service or sales experience. Ability to perform the responsibilities of the job. Able to stand for an extended period. Ability to bend, stoop, reach, crawl, and climb stairs. Ability to lift over 50 pounds. Comfortable working in an enclosed and/or semi-outdoor environment. Authorized to work in the US without sponsorship. Qualifications: Valid Driver's License preferred. Excellent customer service and communication skills. Keen listening and reasoning skills to capture guests' product needs. Confident in overcoming objections and not afraid of rejection. An energetic and positive attitude that is welcoming to guests. Ability to work well in a team environment. Dedication to following safety policies and procedures. Willingness to undergo on the job training and a growth mindset. Ability to work in a fast-paced environment while multi-tasking. Benefits: Employer/Employee Funded Medical Plans, Prescription Drug Coverage, and Telemedicine* Employer Funded Basic Life & Accidental Death Dismemberment* Bonus structure for JLU Module completions within set timeframes. Employee discount on parts and services Additional benefits available: Dental Plan and/or Vision Plan* Life & Accidental Death Dismemberment and/or Accident* Short-Term and Long-Term Disability* Critical Illness and/or Cancer and/or Hospital Indemnity* Flexible Spending Account (FSA) and/or Dependent Care FSA* Value Added Services: Employee Assistance Program, Will Prep, Travel Assistance * Full-time employees only Equal Opportunity Employer Jiffy Lube - Premium Velocity Auto provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care. We are more than just a call centre; we are a vital support line and a compassionate ear for some of the most vulnerable members of our communities, and we are seeking a dedicated Customer Service Advisor to join our team. This is a United Kingdom, Homebased position. You must be living in the United Kingdom, with the correct Right to Work in the UK (British passport/VISA etc.) to be considered for this role. Any applications from outside of the UK will not be considered. This role will be working late shifts - 5 x 7.5 hour days between 12pm - 10pm Monday-Sunday and will work some weekends, which could be 1 Saturday or Sunday or on occasions the full weekend and some bank holidays.. The shifts will be a mixture of these hours and a rota will be provided in advance. 12pm - 8pm 1pm - 9pm 2pm - 10pm. Start date: Monday 19th January 2026. This role is perfect for someone who is passionate about providing help to those who need it most. As a Customer Service Advisor in our contact centre, you will play a crucial role in delivering outstanding service to our service users by handling a high volume of calls, emails, and live chats. Partnering with the esteemed charity, Migrant Help, you will provide essential support to Asylum Seekers, making a significant difference in their lives. 1. Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary. 2. Identify and address safeguarding concerns promptly and effectively. 3. Meet customer service standards and performance goals. 4. Respond to difficult and sensitive cases with empathy, patience, and resilience. 5. Deliver information services across multiple channels (telephone, online, email, and live chat). 6. Resolve service user issues proactively, calmly, and professionally. 7. Offer guidance, tailored recommendations, and signposting to Service Users. 8. Follow established processes and adjust to evolving procedures. 9. Manage confidential information with strict adherence to data protection standards. 10. Proactively seek and address feedback to drive continuous improvement in role. Qualifications & Experience • Experience performing under pressure and handling demanding situations whilst staying calm and patient. • Experience maintaining high levels of accuracy and attention to detail in all tasks. • Experience collaborating with diverse teams to achieve common goals. • Ability to solve complex problems and deliver solutions in a timely manner. • Experience managing multiple tasks efficiently, ensuring deadlines are met and quality is maintained. • Ability to resolve conflict, ensuring a positive outcome. • Ability to work independently, demonstrating initiative and good decision-making skills. • Strong written English skills to accurately input and record service user information. Desirable • Experience working with service users with additional needs and adapting to unique requirements. • Awareness of mental health issues and a passion for further learning and development in this area. Individual Competencies • Ability to maintain composure and effectiveness in challenging and sometimes distressing situations, being able to regain stability following setbacks. • Ability to listen and engage with service users, understanding their needs and replying appropriately. • Ability to show empathy towards other's experiences and emotions. • Clear, effective and engaging communication skills with service users. • A positive approach to fostering an encouraging environment for colleagues and service users. • Proficient using a variety of digital software applications, and openness to learning new technologies. • Ability to prioritise time and tasks to meet deadlines and achieve objectives. • An open approach to embracing diverse perspectives and adapting to new ideas and ways of working. • Ability to adapt to changing environments and needs, being flexible and resilient in situations. • Ability to demonstrate the Maximus Values by showcasing integrity, taking accountability for actions and decisions, and upholding high ethical standards. Desirable • Possess cultural awareness, with the ability to respect and interact with people from diverse backgrounds. EEO Statement Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post. We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process. Minimum Salary £ 25,185.00 Maximum Salary £ 25,185.00

Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field Job Description Tasks Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Check to ensure that appropriate changes were made to resolve customers' problems. Determine charges for services requested, collect deposits or payments, or arrange for billing. Refer unresolved customer grievances to designated departments for further investigation. Review insurance policy terms to determine whether a particular loss is covered by insurance. Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments. Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills. Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods. Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills. Tools used in this occupation: Autodialers - Autodialing systems; Predictive dialers Automated attendant systems - Voice broadcasting systems Automatic call distributor ACD - Automatic call distribution ACD system Scanners Standalone telephone caller identification - Calling line identification equipment; Dialed number identification systems DNIS Technology used in this occupation: Contact center software - Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani Email Customer relationship management CRM software - Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRM Electronic mail software - Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft Outlook Network conferencing software - Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani Chat Spreadsheet software - Microsoft Excel Knowledge Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology. English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Qualifications Skills Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Speaking - Talking to others to convey information effectively. Service Orientation - Actively looking for ways to help people. Persuasion - Persuading others to change their minds or behavior. Reading Comprehension - Understanding written sentences and paragraphs in work related documents. Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Writing - Communicating effectively in writing as appropriate for the needs of the audience. Coordination - Adjusting actions in relation to others' actions. Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do. Negotiation - Bringing others together and trying to reconcile differences. Abilities Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences. Oral Expression - The ability to communicate information and ideas in speaking so others will understand. Speech Clarity - The ability to speak clearly so others can understand you. Speech Recognition - The ability to identify and understand the speech of another person. Written Expression - The ability to communicate information and ideas in writing so others will understand. Near Vision - The ability to see details at close range (within a few feet of the observer). Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem. Written Comprehension - The ability to read and understand information and ideas presented in writing. Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense. Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). Additional Information If this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.

Responsible for performing all processes related to Home Medical Equipment (HME) referrals including obtaining all necessary patient and prescription information, verification of insurance benefits, ensuring receipt of required documentation, entry of patient information and order information into the Brightree system, communication of delivery/pickup arrangements and financial responsibility, as well as other general office duties as assigned. Responds to Home Medical Equipment customer inquiries/concerns and performs research and follow-up in a timely, professional manner. SCOPE OF SERVICE: Clients, families, third party payers, physicians, referral sources, community, and hospital staff. ESSENTIAL FUNCTIONS: 1. Adheres to the principles of caring and expected behaviors outlined in MercyOne Medical Center's Model of Caring and Trinity Health's Code of Conduct, fostering a climate where all customers are treated in a manner consistent with MercyOne Medical Center's Mission and Values. 2. Maintains a working knowledge of applicable Federal, State, and local laws and regulations, Trinity Health's Organizational Integrity Program, Standards of Conduct, as well as other policies and procedures to ensure adherence in a manner that reflects honest, ethical and professional behavior. 3. Performs other duties consistent with purpose of job as directed. 4. Receives and processes inquiries and referrals from internal and external sources for products/services provided by MercyOne Clinton Home Medical Equipment utilizing appropriate policies, guidelines, and standards. 5. Provides pricing information, confirms medical criteria for equipment and investigates other equipment and supply needs with the referral source. 6. Performs reimbursement procedures related to HME such as insurance verification, obtaining physician orders and necessary documentation, etc. in a timely and accurate manner. 7. Assures all information is complete and accurate. Generates and enters order information into Brightree. 8. Ensures compliance with regulatory bodies such as CMS, The Joint Commission, and others. 9. Researches and responds to questions/concerns from customers and/or referral sources related to HME equipment. 10. Assists MercyOne Clinton Home Medical Equipment management to meet targeted operational benchmarks and quality indicators. 11. Participates in orienting, educating, and mentoring staff as necessary and requested. 12. Excellent verbal and written communication skills. 13. Ability to work with people in a professional, positive manner and positively promote Home Medical Equipment. Excellent interpersonal skills. 14. Effective computer skills. 15. Ability to work and make decisions and problem solve independently. 16. Responsive to the needs of internal/external customers and promotes customer satisfaction. 17. Adheres to the MercyOne Clinton Medical Center Citizenship Standards and Service Excellence Standards. 18. Ability to perform effectively under stressful situations with frequent interruptions to meet deadlines in a timely manner and with accuracy. 19. Able to organize, prioritize and function in a fast-paced environment. PHYSICAL AND MENTAL REQUIREMENTS AND WORKING CONDITIONS: 1. During an 8-hour shift, may sit 7 hours, stand/walk ½ hour each. 2. Requires occasional bending, stooping, reaching, pushing, and pulling. 3. Use of hands for simple and firm grasping, fine manipulation, and repetitive motion work (typing, data entry). 4. Must be able to hear speech, speak and see at near visual acuity level. 5. Able to maintain high level of concentration with many interruptions and attain expected deadlines. 6. Will require some lifting/carrying objects weighing up to 70 pounds. MINIMUM EDUCATION, LICENSURE, CERTIFICATION, AND EXPERIENCE REQUIRED: 1. High school or equivalent graduate. 2. 1-2 years' experience in a customer service and/or office area preferred. 3. Prefer background in home medical equipment or another related medical/health field. 4. Prefer background/experience in medical equipment, HME reimbursement/coverage and regulatory standards. 5. Medical terminology background preferred. Description: At MercyOne, health care is more than just a doctor's visit or a place to go when you're in need of medical attention. Our Mission is based on improving the health of our communities - that means not only when you are sick but keeping you well. Join the MercyOne Family! We are looking to hire a Customer Service Tech - Home Medical Equipment. As a Customer Service Tech - HME at MercyOne, you will perform duties related to delivery, set up, installation and/or fitting of home medical equipment. Ensures equipment is appropriate and safe for home use by the client/caregiver and instructs on use of equipment following manufacturer's guidelines, regulatory standards, and homecare policies/procedures. Assures that the proper documentation is obtained from the client and paperwork is completed in a timely and accurate manner. Must demonstrate the characteristics of excellence in customer service to positively promote homecare to all customers. * Performs all duties related to delivery, set up, installation and/or fitting of home medical equipment. * Works independently making service and delivery calls if needed, and performs repairs as required. * Ensures equipment is appropriate and safe for use by the client/caregiver and instructs on use of the equipment following guidelines, regulatory standards, and policies/procedures. * Ensures that the client/caregiver understand and can demonstrate the instructions given. * Prepares all equipment/supplies for delivery and ensures it is in proper working order. Schedules deliveries in a cost effective and efficient manner. * Communicates to client all pertinent company services and billing information in accordance with policies/procedures and ensures the client's understanding of such. Employment Type: Full time Shift: Day Shift. On call weekly, every 3 weeks (including weekends and holidays) General Requirements: * Minimum of 1-2 years of prior customer service experience required. * Minimum of 1-2 years of delivery/driver experience required. * Knowledgeable on DOT regulations for the states being served and/or apply adaptive devices. * Must have a valid driver's license and proof of insurance must be submitted and will be maintained throughout employment. * Must have a general working knowledge of computers and department specific software. * Within the first year of employment, must complete all assigned training and orientation and can demonstrate competency within each area. * Previous experience and knowledge in Home Safety Fire and Electrical Hazards preferred. Education: * Must have high school diploma or equivalent. Colleagues of MercyOne Health System enjoy competitive compensation with a full benefits package and opportunity for growth throughout the system! Visit MercyOne Careers to learn more about the benefits, culture, and career development opportunities available to you at MercyOne Health System circle of care. Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

About Bally's: Bally's Corporation is one of the world's leading entertainment companies, with millions of players across digital gaming platforms and traditional casino venues. Recognized for our innovation, energy, and dedication to creating thrilling gaming experiences, we were born to entertain! A career with Bally's means starting on a path to endless possibilities. Our growing business is searching for service-minded individuals looking for a place to build and grow, excel, and truly make a difference. So, if you want to be challenged in an exciting and fast-paced environment, this is the place for you! Job Summary: As a Call Center Rep, you will perform a variety of tasks including answering/routing phone calls, delivering messages, handling complaints, and disseminating information. The position is often the first encounter a guest has prior to the arrival of the property and is thus very influential in creating the first impression of the hotel. This position's starting wage is $15.50. This position is part-time working day shift on Friday's and Saturday's. Essential Functions: * Enhances the guest experience by providing exceptional service. * Answers incoming phone calls, routing as necessary. * Responds to inquiries regarding property - i.e. directions to property, players club, entertainment, hours of operation of venues, etc. * Relays "guest requests" to appropriate staff. * Ensures calls are answered promptly and in accordance to department standards. * Follows established emergency procedures * Assists guests in fulfilling their requests - room changes, extra amenities, etc. * Processes and submit end-of-shift reports. * Contacts Housekeeping and Facilities department when guests report room issues. * Adheres to department and property policies and procedures. * Confirms reservations. * Verifies future reservations are correct for future arrivals. * Assists guests in resolving complaints. * Disseminates information to guests about the property and local area. * Maintains knowledge of property information & memorabilia. * Other duties as assigned Qualifications: * Excellent customer service skills * High School graduate or equivalent * Excellent written and verbal communication skills * Must be able to obtain and maintain a gaming license issued by the Illinois Gaming Board * Must be a high school graduate or equivalent * Must be able to work nights, weekends, holidays Physical Requirements: * Frequently required to lift up to a maximum of 30 pounds * Regularly required to see, talk, hear, walk, sit, and stand * Frequently required to use hands to handle, feel, and reach * Required to sit for long periods of time * Occasionally required to stoop * Occasionally lift and or move up to 30 pounds Environmental Working Conditions: The work environment contains bright lights, loud noise, and stressful situations. What's in it for you: * Competitive wages with annual performance reviews * Comprehensive health coverage plan that includes medical, dental, and vision * 401(K)/ Company Match * Access Perks and Childcare discounts The above description denotes some of the specific characteristics which are necessary to perform the principal functions of the job and are not intended to be a description of all work requirements that may be inherent in the position. * Pass a company background investigation* * Must be 21 years of age*

CSR's need to be outgoing, polite and self-motivated. Job Duties include: Answering phones, Greeting carry out customers, misc. cleaning, cutting pizzas, making pizza, sandwiches, pasta, and other food items.

Job DescriptionDescription: At HALO, we unleash the energy of our client's brands and amplify their stories to capture the attention of those who matter most. For that reason, more than 60,000 small- and mid-sized businesses work with HALO and have made us the global leader of the branded merchandise industry. Join a team dedicated to getting customer orders ready for shipment to our clients all over the world. We offer a different kind of distribution center experience! This is an on-site Fulfillment position in our Sterling, IL fulfillment center, specifically focus on receiving and inventory management of HALO's products. This opening is for 2nd shift, working Monday through Friday from 2:00pm - 10:30pm. Responsibilities Prepare packages and process shipments using UPS, FedEx, third party shipping system Compare packing list to company purchase orders and ensure that the products in each delivery match the packing list Count inventory, track packages, post freight to purchase orders and process returns Load and unload trucks as well as put away stock Answer questions regarding inventory, shipping, freight and supplies Check and respond to company emails Work on fulfillment and kitting projects Make bins and labels for new program merchandise Maintain neat and orderly appearance of entire warehouse Operate forklifts, stand-up electric pallet jacks and manual pallet jacks Requirements: Must be at least 18 years of age or older with the ability to read and speak English for safety purposes High School diploma or GED required 1+ years of receiving experience, previous warehouse experience and forklift license preferred Basic skills in Microsoft Word and Outlook preferred Motivated by deadline-oriented work environment Able to work overtime when required Ability to lift up to 50 pounds unassisted Ability to push and pull up to 200 pounds with assistance of rolling carts Compensation: The pay rate for this role is $16.00 per hour. Please note that this pay serves as a general guideline and reflects a broad spectrum of labor markets across the US. While it is uncommon for candidates to be hired at or near the top of the range, compensation decisions are influenced by various factors. At HALO, these include, but are not limited to, the scope and responsibilities of the role, the candidate's work experience, location, education and training, key skills, internal equity, external market data, and broader market and business considerations. Benefits: At HALO, we offer benefits that support all aspects of your life, helping you find a work-life balance that's right for you. Our comprehensive benefits include nationwide coverage for Medical, Dental, Vision, Life, and Disability insurance, along with additional Voluntary Benefits. Prepare for your financial future with our 401(k) Retirement Savings Plan, Health Savings Accounts (HSA), and Flexible Spending Accounts (FSA). More about HALO At HALO, we unleash the energy of our client's brands and amplify their stories to capture the attention of those who matter most. For that reason, more than 60,000 small- and mid-sized businesses work with HALO and have made us the global leader of the branded merchandise industry. Career Advancement: At HALO, we love promoting from within. Internal promotions have been the key to our exponential growth in the last few years. With so many industry leaders at HALO, you'll have the opportunity to accelerate your career by learning from their experience, insights, and skills and gain access to HALO's influential global network, leadership experiences, and diverse thinking. Culture: We love working here and know that you will too. You can expect a positive culture of ingenuity, inclusion, and relentless determination. We push the limits of possibilities and imagination by staying curious, humble, and provocative in order to break through yesterday's limit. Diversity is the source of our creativity and we thrive when each of us contributes to an inclusive culture of respect, dignity, and equity mindset in everything we do. We keep our promise for excellence with an unrelenting commitment to achieving results and supporting one another to stay accountable, transparent, and dependable. Recognition: You're going to succeed here, and you can count on us to celebrate your wins. Colleagues across the company will join in recognizing your big milestones and nominate you for awards. Over time, you'll earn so much recognition that you can convert into gift cards, trips, concerts, and merchandise at your favorite brands. Stay well at HALO: At HALO, we have benefits that support all parts of your life and to find a work-life balance custom to you. We offer nationwide coverage for Medical, Dental, Vision, Life and Disability insurance, and additional Voluntary Benefits. Prepare your financial future with our 401K Retirement Savings Plan, Health Savings Accounts (HSA), and Flexible Spending Accounts (FSA). HALO is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We insist on an environment of mutual respect where equal employment opportunities are available to all applicants without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law. Inclusion is a core value at HALO and we seek to recruit, develop and retain the most talented people. HALO participates in E-Verify. Please see the following notices in English and Spanish for important information: E-Verify Participation and Right to Work. HALO is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at ***********. Please do not use this as an alternative method for general inquiries or status on applications as you will not receive a response. Reasonable requests will be reviewed and responded to on a case-by-case basis.

At HALO, we unleash the energy of our client's brands and amplify their stories to capture the attention of those who matter most. For that reason, more than 60,000 small- and mid-sized businesses work with HALO and have made us the global leader of the branded merchandise industry. Join a team dedicated to getting customer orders ready for shipment to our clients all over the world. We offer a different kind of distribution center experience! This is an on-site Fulfillment position in our Sterling, IL fulfillment center, specifically focus on receiving and inventory management of HALO's products. This opening is for 2nd shift, working Monday through Friday from 2:00pm - 10:30pm. Responsibilities * Prepare packages and process shipments using UPS, FedEx, third party shipping system * Compare packing list to company purchase orders and ensure that the products in each delivery match the packing list * Count inventory, track packages, post freight to purchase orders and process returns * Load and unload trucks as well as put away stock * Answer questions regarding inventory, shipping, freight and supplies * Check and respond to company emails * Work on fulfillment and kitting projects * Make bins and labels for new program merchandise * Maintain neat and orderly appearance of entire warehouse * Operate forklifts, stand-up electric pallet jacks and manual pallet jacks Requirements * Must be at least 18 years of age or older with the ability to read and speak English for safety purposes * High School diploma or GED required * 1+ years of receiving experience, previous warehouse experience and forklift license preferred * Basic skills in Microsoft Word and Outlook preferred * Motivated by deadline-oriented work environment * Able to work overtime when required * Ability to lift up to 50 pounds unassisted * Ability to push and pull up to 200 pounds with assistance of rolling carts Compensation: The pay rate for this role is $16.00 per hour. Please note that this pay serves as a general guideline and reflects a broad spectrum of labor markets across the US. While it is uncommon for candidates to be hired at or near the top of the range, compensation decisions are influenced by various factors. At HALO, these include, but are not limited to, the scope and responsibilities of the role, the candidate's work experience, location, education and training, key skills, internal equity, external market data, and broader market and business considerations. Benefits: At HALO, we offer benefits that support all aspects of your life, helping you find a work-life balance that's right for you. Our comprehensive benefits include nationwide coverage for Medical, Dental, Vision, Life, and Disability insurance, along with additional Voluntary Benefits. Prepare for your financial future with our 401(k) Retirement Savings Plan, Health Savings Accounts (HSA), and Flexible Spending Accounts (FSA). More about HALO At HALO, we unleash the energy of our client's brands and amplify their stories to capture the attention of those who matter most. For that reason, more than 60,000 small- and mid-sized businesses work with HALO and have made us the global leader of the branded merchandise industry. * Career Advancement: At HALO, we love promoting from within. Internal promotions have been the key to our exponential growth in the last few years. With so many industry leaders at HALO, you'll have the opportunity to accelerate your career by learning from their experience, insights, and skills and gain access to HALO's influential global network, leadership experiences, and diverse thinking. * Culture: We love working here and know that you will too. You can expect a positive culture of ingenuity, inclusion, and relentless determination. We push the limits of possibilities and imagination by staying curious, humble, and provocative in order to break through yesterday's limit. Diversity is the source of our creativity and we thrive when each of us contributes to an inclusive culture of respect, dignity, and equity mindset in everything we do. We keep our promise for excellence with an unrelenting commitment to achieving results and supporting one another to stay accountable, transparent, and dependable. * Recognition: You're going to succeed here, and you can count on us to celebrate your wins. Colleagues across the company will join in recognizing your big milestones and nominate you for awards. Over time, you'll earn so much recognition that you can convert into gift cards, trips, concerts, and merchandise at your favorite brands. * Stay well at HALO: At HALO, we have benefits that support all parts of your life and to find a work-life balance custom to you. We offer nationwide coverage for Medical, Dental, Vision, Life and Disability insurance, and additional Voluntary Benefits. Prepare your financial future with our 401K Retirement Savings Plan, Health Savings Accounts (HSA), and Flexible Spending Accounts (FSA). HALO is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We insist on an environment of mutual respect where equal employment opportunities are available to all applicants without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law. Inclusion is a core value at HALO and we seek to recruit, develop and retain the most talented people. HALO participates in E-Verify. Please see the following notices in English and Spanish for important information: E-Verify Participation and Right to Work. HALO is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at ***********. Please do not use this as an alternative method for general inquiries or status on applications as you will not receive a response. Reasonable requests will be reviewed and responded to on a case-by-case basis.

Dohrn Transfer is a leading Midwest LTL Carrier providing less-than-truckload, truckload, and value-added services throughout our 10-state service area. Join our team and become a part of our new growth and bright future! We offer competitive salary and a great benefit package in an exciting, rewarding industry. Dohrn is currently seeking a Full Time Customer Service Representative I at our Corporate office in Rock Island, IL. Hours can vary between 6:30am - 5:30pm Pay is $18.00/Hour Benefits: Health / Vision / Dental insurance, 401k matching, life insurance, short/long term disability and more. POSITION SUMMARY: To provide exceptional Customer Service. Responsibilities MINIMUM REQUIREMENTS High School education or equivalent Valid Driver License Excellent Customer Service & Telephone Etiquette Excellent communication skills- verbal and written Excellent Mindset Detail-oriented 45-50 WPM typing skills Proficient in Microsoft Excel Ability to work in a team as well as independently Excellent attendance Qualifications ESSENTIAL FUNCTIONS: Field inbound calls, emails and chats providing exceptional Customer Service Monitor the call queues to ensure that department is meeting goal times Respond to inquiries with excellent verbal & written communication skills Trace and monitor accounts to ensure on-time delivery Assist with scheduling pickup request Educate, when possible, self-service options available to Customers Problem-solve customer issues that arise throughout the day Backfill Receptionist Answer all phone calls coming into the Corporate Office by operating the switchboard Greet Visitors and applicants as they enter and assist them with their needs Stuff and mail all paper invoices to customers Prepare weekly timecards and various outgoing mailings Perform other duties as needed WORKING CONDITIONS/PHYSICAL REQUIREMENTS Primarily sedentary work, which involves sitting most of the time May be occasionally required to exert up to 10 pounds of force and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects The general office environment is favorable; Lighting and temperature are adequate, and there are minimal hazardous or unpleasant conditions caused by noise, dust, etc; Visual Acuity including regular use of items including a computer screen or monitor Manual dexterity is regularly required including fingering, grasping, and typing; manual dexterity includes repetitive motion of the wrists, hands, and fingers Talking and hearing required to communicate with and listen to others to share or receive information; Occasionally exposed to noise including telephone, office machinery, and conversations of others Dohrn Transfer Company, LLC is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, color, religion, age, sex, sexual orientation, gender, gender identity or expression, national origin, geographic background, physical and/or mental disability, protected veteran status, or any other classification protected by applicable law.

Collabera is an industry leading IT recruitment & staffing services agency. Top 10 in the U.S. Ranked 'Best Staffing Firms to Work For' 6 years in a row. Job Description Provides information/solutions as frontline support to channel partners/customers/Company personnel on product related inquiries on moderately complex policies, issues and concerns to optimize customer satisfaction and retention. Provides responses and/or solutions to customer, dealers, and/or Company personnel inquiries concerning problems and concerns of a moderately complex level. Effectively documents customer, dealer, and/or company personnel interactions and issues relating to area of responsibility Distributes additional product/service/policy information to customers, dealers Develops common solutions to problems with team members to maintain required service levels. Additional Information All your information will be kept confidential according to EEO guidelines.

Job DescriptionFirearms Customer Support Representative Rock Island Auction Company (RIAC), the #1 firearms auction house in the world, is searching for full-time Customer Support Representative at Rock Island, Illinois! Deliver world-class customer service as the first point-of-contact for buyers, collectors, and gun enthusiasts across the globe! Be the communication champion with prompt follow-up, meticulous attention to detail, analytical thinking, and sound decision-making. This non-exempt, full-time position is 100% on-site with an hourly gross base rate of $20.00 and eligibility for insurance benefits after meeting the required waiting period. Pay days are every Thursday! RIAC standard hours of operations are Monday through Friday, 8:00 a.m. - 5:00 p.m. CST with overtime and weekend hours, as needed. Click here to check out RIAC's hiring video! What does world-class customer service look like? It's all about relationships! Build and maintain long-lasting relationships with buyers and collectors. Keep meticulous records of all customer interactions to meet (or EXCEED!) company standards for confidentiality, quality, compliance, productivity, efficiency, and client expectations. Unite as a team while empowering co-workers to meet targets and goals. Engage in active listening and problem solving with customers to answer questions, resolve issues, address concerns, and if necessary, escalate to the next level. Why work for RIAC? Weekly pay! Paid time off and holidays! A la carte insurance benefits package, including FSA or HSA, company-paid life insurance and AD&D! 401(k) with company match! See some of the most rare and unusual firearms, military and historic collectibles! Complimentary fountain soda, fruit, oatmeal and treats! Monthly employee engagement events! Opportunities for upward mobility! Qualified candidates meet the following requirements: High school diploma, GED, or equivalent required; Two years' previous customer support experience, or similar experience required; Intermediate proficiency using Microsoft Office (Outlook, Word, Excel); Strong data entry skills and attention to detail; Ability to work six (6) auction weekends per year; and Ability to obtain and maintain active FOID card status (Illinois residents only). Physical Requirements Constant sedentary work for prolonged periods up to 100% of the time with occasional moving and transporting up to 10 pounds. Must be able to constantly communicate and exchange accurate information. Must be able to detect, identify, inspect, observe, perceive and assess customer service operations. Constantly operates and uses telephone, computer and other relevant equipment and office machinery. Constantly works around firearms, bladed weaponry, historic relics, and valuable collectibles. Rock Island Auction Company has been the #1 firearms auction house in the world every year since 2003. Today, RIAC employs a growing team of about 150 people and continues to set industry standards and expectations year over year. Between our 6 public auctions and 8+ online auctions each year, we sell tens of thousands of firearms, bladed weapons, military artifacts, and firearms accessories annually. We have a habit of excellence, regularly breaking and re-breaking our own records and redefining success in our industry, as more and more customers admire our results and trust our reputation. The employer and its subsidiaries are Equal Employment Opportunity (EEO) employers. To learn more about EEO, please review "EEO is the Law" poster in English (including a screen-readable electronic version), Spanish, Arabic, and Chinese. Powered by JazzHR dba GgxKpwW

At HALO, we unleash the energy of our client's brands and amplify their stories to capture the attention of those who matter most. For that reason, more than 60,000 small- and mid-sized businesses work with HALO and have made us the global leader of the branded merchandise industry. Join a team dedicated to getting customer orders ready for shipment to our clients all over the world. We offer a different kind of distribution center experience! This is an on-site Fulfillment position in our Sterling, IL fulfillment center, specifically focus on receiving and inventory management of HALO's products. This opening is for 1st shift, working Monday through Friday from 8:00am - 4:30pm. Responsibilities * Prepare packages and process shipments using UPS, FedEx, third party shipping system * Compare packing list to company purchase orders and ensure that the products in each delivery match the packing list * Count inventory, track packages, post freight to purchase orders and process returns * Load and unload trucks as well as put away stock * Answer questions regarding inventory, shipping, freight and supplies * Check and respond to company emails * Work on fulfillment and kitting projects * Make bins and labels for new program merchandise * Maintain neat and orderly appearance of entire warehouse * Operate forklifts, stand-up electric pallet jacks and manual pallet jacks Requirements * Must be at least 18 years of age or older with the ability to read and speak English for safety purposes * High School diploma or GED required * 1+ years of receiving experience, previous warehouse experience and forklift license preferred * Basic skills in Microsoft Word and Outlook preferred * Motivated by deadline-oriented work environment * Able to work overtime when required * Ability to lift up to 50 pounds unassisted * Pushing and pulling up to 200 pounds with assistance of rolling carts Compensation: The pay rate for this role is $15.00 per hour. Please note that this pay serves as a general guideline and reflects a broad spectrum of labor markets across the US. While it is uncommon for candidates to be hired at or near the top of the range, compensation decisions are influenced by various factors. At HALO, these include, but are not limited to, the scope and responsibilities of the role, the candidate's work experience, location, education and training, key skills, internal equity, external market data, and broader market and business considerations. Benefits: At HALO, we offer benefits that support all aspects of your life, helping you find a work-life balance that's right for you. Our comprehensive benefits include nationwide coverage for Medical, Dental, Vision, Life, and Disability insurance, along with additional Voluntary Benefits. Prepare for your financial future with our 401(k) Retirement Savings Plan, Health Savings Accounts (HSA), and Flexible Spending Accounts (FSA). More about HALO At HALO, we unleash the energy of our client's brands and amplify their stories to capture the attention of those who matter most. For that reason, more than 60,000 small- and mid-sized businesses work with HALO and have made us the global leader of the branded merchandise industry. * Career Advancement: At HALO, we love promoting from within. Internal promotions have been the key to our exponential growth in the last few years. With so many industry leaders at HALO, you'll have the opportunity to accelerate your career by learning from their experience, insights, and skills and gain access to HALO's influential global network, leadership experiences, and diverse thinking. * Culture: We love working here and know that you will too. You can expect a positive culture of ingenuity, inclusion, and relentless determination. We push the limits of possibilities and imagination by staying curious, humble, and provocative in order to break through yesterday's limit. Diversity is the source of our creativity and we thrive when each of us contributes to an inclusive culture of respect, dignity, and equity mindset in everything we do. We keep our promise for excellence with an unrelenting commitment to achieving results and supporting one another to stay accountable, transparent, and dependable. * Recognition: You're going to succeed here, and you can count on us to celebrate your wins. Colleagues across the company will join in recognizing your big milestones and nominate you for awards. Over time, you'll earn so much recognition that you can convert into gift cards, trips, concerts, and merchandise at your favorite brands. * Stay well at HALO: At HALO, we have benefits that support all parts of your life and to find a work-life balance custom to you. We offer nationwide coverage for Medical, Dental, Vision, Life and Disability insurance, and additional Voluntary Benefits. Prepare your financial future with our 401K Retirement Savings Plan, Health Savings Accounts (HSA), and Flexible Spending Accounts (FSA). HALO is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We insist on an environment of mutual respect where equal employment opportunities are available to all applicants without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law. Inclusion is a core value at HALO and we seek to recruit, develop and retain the most talented people. HALO participates in E-Verify. Please see the following notices in English and Spanish for important information: E-Verify Participation and Right to Work. HALO is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at ***********. Please do not use this as an alternative method for general inquiries or status on applications as you will not receive a response. Reasonable requests will be reviewed and responded to on a case-by-case basis.