Customer care representative jobs in Des Plaines, IL - 2,346 jobs

Join us at AIT, where we believe every day presents an opportunity to make a global impact! We're problem solvers, driven by our curiosity and creativity, in endless pursuit of solutions for our customers. Together, we champion the strength of our global teams. And, as trusted advisors, we go above and beyond, working together in a supportive and collaborative environment to ensure customer satisfaction. Through the company's continued growth, we challenge ourselves to be better, continuously learning and growing in our dynamic environment. Helping others is at the core of our culture, join us in finding fulfillment by giving back to our local communities as the united team that is AIT. Find out what our people deliver. means when you come move the world with us! Hear directly from our teammates at and make us the next stop on your career journey. AIT Worldwide Logistics is currently seeking a Customs Entry Specialist. The ideal candidate will have Customs Brokerage/Import/Export or CHB entry writer experience, as well as one year of customer service/general office/data entry experience. Administrative tasks in the import operations department servicing the client and their suppliers, providing customer service as well as maintaining revenues from the client base and contracted vendors. File break/down, classifying data entry, photocopying, scanning and some assembling of entries. Import air recoveries, check cutting, and delivery order creation is part of this position. Auditing commercial documents, applying harmonized tariff schedule code for accurate duty assessment and to ensure all federal requirements are met. Document review and assessment of accuracy, verifying country of origin/export, IOR, terms of sale and value to ensure that compliance and federal regulation requirements are achieved. Daily follow up on documentation discrepancy issues which requires the ability to troubleshoot and communicate effectively, both verbally and in writing with customers and foreign origins. All other tasks as assigned by supervisor and or manager. Position may require a weekend schedule on a department rotation basis and not limited to working a holiday schedule based on the needs of the operation and requirements of the account. The wage range for this position is $20.80-$29.40 and may vary based on geography as well as relative knowledge, skills, abilities, and experience A team player who works well with others - being respectful to our teammates is a Core Value A strong work ethic with an appreciation for ownership, independence, accountability, and autonomy in your role Growth mindset - being passionate about your craft, always looking for ways to improve yourself and the company, being open to change and doing things differently Customer service focus - we serve a wide variety of customers, both internal and external, and building relationships is a part of our culture Other Skills We Hope to See: A minimum of 2 to 5 years of Entry Writing; 1 to 2 years in CHB or Imports A high school diploma or equivalent certificate required Accurate and rapid data entry with the ability to multi-task Proven customer service needs with the ability to problem-solve Proficiency in Microsoft Office and Outlook Strong organizational skills Excellent verbal and written skills Project a professional image to the customer and to represent AIT in a positive manner In addition to your base compensation, you may be eligible for a bonus based on achievement of business and/or individual performance metrics (dependent on position). Benefits offered include Medical, Prescription, Health Savings Account, Flexible Spending Accounts, Dental, Vision, Life, AD&D, Disability, Supplemental Health, Employee Support, Paid Parental Leave, Pet Insurance, 401(k) and Tuition Reimbursement. In addition, teammates may be eligible for up to 10 to 20 days of vacation (depending on tenure), 2 personal days, 1 floating holiday, 5 sick days, 5 volunteer hours, and 6 company holidays (plus Veterans Day for Veterans) annually. AIT Worldwide Logistics is a global freight forwarder that helps companies grow by expanding access to markets all over the world where they can sell and/or procure their raw materials, components and finished goods. For more than 40 years, the Chicago-based supply chain solutions leader has relied on a consultative approach to build a global network and trusted partnerships in nearly every industry, including aerospace, automotive, consumer retail, energy, food, government, high-tech, industrial, life sciences and marine. Backed by scalable, user-friendly technology, AIT's flexible business model customizes door-to-door deliveries via sea, air, ground and rail-on time and on budget. With expert teammates staffing more than 150 worldwide locations in Asia, Europe and North America, AIT's full-service options also include customs clearance, warehouse management and white glove services. AIT Worldwide Logistics is an Equal Opportunity Employer - M/F/Veterans/Disabled. If you are unable to apply online due to a disability, contact Human Resources at ************ ext 5218.

One of the large Asia/US eCommerce logistics companies is hiring a Senior Customs Entry Specialist in the Chicago / ORD area to manage complex import clearances and handle inspections and shipment exceptions. This role is for someone who can independently run the clearance process, communicate with authorities and partners, and solve problems when cargo is on hold. You'll be a key expert ensuring smooth, compliant cross-border cargo flow in a deadline-driven environment. Ideal background: 3+ years in customs brokerage or international trade Strong knowledge of local customs procedures and inspections Comfortable working with brokerage systems and compliance tools Able to work independently and handle high-pressure cases Bilingual English/Mandarin required Broker license is a plus Apply today to be part of the great supportive team!

Job Title: Customer Service Specialist Industry: Manufacturing Assignment Type: Contract to hire Pay: $23 - $25 / Hourly is eligible for medical, dental, vision, and 401(k). Job Description: In this role, you will support customers by ensuring smooth order processing, responding to questions, and resolving concerns efficiently. Success in this position requires a customer-first mindset, technical proficiency, and the ability to adapt in a dynamic work environment. Key Responsibilities: Process and manage daily customer orders received through phone, email, fax, and electronic ordering systems Serve as a primary point of contact for customer inquiries, complaints, and service requests Drive end-to-end order fulfillment, maintaining accuracy and meeting delivery timelines Address customer questions related to shipping, billing, warranties, and product information Provide timely, professional responses to customer inquiries, concerns, and service issues Qualifications: High school diploma required Minimum of 2 years of customer service, admin, or hospitality experience Strong technical skills to keep up with fast-paced training

Salary: $35000.0 - $38000.0/year Experience: 0 Year(s) Steven Gardner - State Farm Agency, located in Matteson, IL has an immediate opening for a full-time Bilingual (Spanish) Sales Representative. Insurance experience is not required as we will train the right person. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential! Please submit your resume and we will follow up with the next steps. Responsibilities include, but not limited to: Develop insurance quotes, makes sales presentations, and close sales Establish client relationships and follow up with clients, as needed Develop ongoing networking relationships Provide prompt, accurate, and friendly client support Maintain a strong work ethic with a total commitment to success each and every day Develop new service opportunities with both existing and new clients Benefits: Starting base pay $18 per hour Quarterly Bonus Paid Time Off (one week vacation after one year of employment) Medical, Dental, Vision Outstanding preparation if you aspire to be a State Farm agent in the future Requirements: Bilingual English/Spanish (required) Property & Casualty license (must be able to obtain) Life & Health license (must be able to obtain) 1-2 Years of Sales Experience (preferred) Demonstrated successful track record of meeting sales goals and quotas required Enthusiasm and belief about the role insurance and financial products play in people's lives Proven track record of trustworthiness, dependability and ethical behavior Excellent communication skills: written, verbal and listening Must be awesome at opening doors and getting appointments from a cold start If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. PI7cd054a29fba-37***********5

Software Support Associate (On-site in downtown Chicago) Are you tech-savvy? The “go-to” in your household/peer group for all things technology Enjoy keeping up with the latest tech gadgets and news Good competency with Windows and general troubleshooting Are you good with customers? You enjoy resolving problems and making people happy You've gone “above and beyond” for a customer You're not afraid to “dig” and get creative to find resolution for an issue Are you looking to join a solid team-oriented organization with room for growth? Thorough training Post-training (approx. 2 months), flexibility to work from home 5 days per month Stellar benefits (100% paid medical for individual plan) Fun team-building activities in a relaxed office atmosphere We may have the career move you have been looking for! Position overview Work with a growing, award-winning software firm Use phone and email to troubleshoot technical or non-technical issues Handle approximately 20 calls or emails per day, both inbound and outbound Utilize active directory to manage account information Assist customers in navigating the software Requirements 1+ year of Customer Service experience Degree preferred but not required A recent graduate with tech-focused degree will be considered or various certifications Savvy with Windows Operating System and Windows 365 Able to work in-person, downtown Chicago (very accessible location) Compensation $19.00/hour This is a contract to hire position that leads to permanent status - great way to test-run the role out and be sure it's for you long-term.

Exciting Career Opportunity: Call Center Agent Compensation: $19-$21/hr Job Type: Part-Time, Onsite Industry: Consumer Services / Construction / Customer Service Why Join Us? TORQ Coatings is seeking reliable, coachable Call Center Agents to join our inbound/outbound lead management team. This role is the heartbeat of our sales process, ensuring every prospective customer receives a world-class first impression. What sets us apart: High Earning Potential: $19-$21 per hour Monthly Bonuses: Earn an extra $150/month by hitting team-wide quality and speed goals Professional Growth: Comprehensive training on our "Torq Touch" communication standards Stability: A key role in a rapidly scaling business that values discipline and reliability Culture: Work in an environment built on T.O.U.G.H. values where team success is celebrated Your Role: What You'll Be Doing Answer inbound calls within 60 seconds, following high-standard communication protocols Convert leads into qualified appointments for our Design Consultant team using proven scripts Proactively follow up on missed leads, voicemails, and aging leads to maximize conversion Maintain 95%+ accuracy in CRM documentation (BuilderPrime) using our 5-Point Note System Build immediate trust with customers through warm, clear, and confident phone presence Support the team during call spikes to ensure no lead is left behind Minimum Requirements 1-2+ years of experience in customer service, call center, or inbound/outbound sales Strong technical proficiency; comfortable navigating CRM systems like BuilderPrime or JobNimbus Proven ability to follow scripts and workflows consistently without cutting corners Exceptional phone presence - able to sound natural, professional, and warm while multitasking High level of reliability and discipline regarding schedules and shift attendance A coachable mindset with the ability to accept and implement feedback immediately Compensation & Schedule Earnings: $19-$21/hr Benefits: Monthly team bonuses ($150), career development, and a culture built on T.O.U.G.H. values Schedule: Part-Time (20-32 hours/week), Onsite in Lombard, IL Our Core Values TENACITY: We push through challenges OWNERSHIP: We take responsibility for results UNITY: We win together, not alone GRIT: We put in the sweat that earns respect HEART: We love what we build & who we build it for Ready to Build Your Career While Making a Local Impact? This isn't just a phone role-it's your opportunity to be the face of TORQ Coatings and drive the growth of a premium brand. Join our team and take your career to the next level in a company that values craftsmanship, leadership, and professional excellence. APPLY HERE! #CallCenterAgent #CustomerService #HiringLombard #AppointmentSetter #JobOpening #CustomerSuccess #SalesSupport #LeadManagement #HiringImmediately #PartTimeJobs #CareerGrowth #ConstructionIndustry #LombardIL #CustomerSupport #JoinOurTeam

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of between $25 / hr. and $45 / hr., depending on the In-Home Usage Test project. No experience required. There is no payment required in order to apply or to work as an In-Home Usage Tester. You don't have to buy products or pay for shipping, everything is paid by our company. In-Home Usage Testers are considered independent contractors, we pay weekly every Wednesday by direct deposit or by cheque. We are a consulting firm that specializes in product testing and product development work. We design and conduct In-Home Usage Testing (IHUT) locally and nationally to provide actual user feedback in real-time to companies and market research firms to evaluate products to ensure proper product certification and greater market access. It is important to note that during your application process, reputable market research companies will determine your demographics and consumer profile to establish what products would be suitable for you to test. Market research companies that partner with us will use questionnaires to identify and target certain types of consumers, to ensure that the right participants are engaged and to achieve the representative sample needed. Participation in these product testing and consumer panels is always free, secure and private. In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the American market. Main Duties : Properly document In-Home Usage Tests as instructed in the In-Home Usage Test Daily Schedule (screenshots, audio recordings, videos, product journal entries, etc.) Take care of the product being tested and use it responsibly Read and strictly follow the In-Home Usage Test Daily Schedule provided with each product testing project (may include tasks such as unpacking, reading instructions, journal entries, online or mobile feedback, usage of product for a certain amount of time, writing reviews, taking pictures, etc.) Some In-Home Usage Tests projects may require participants to use MFour's Mobile In-Home Use Test Technology (cutting-edge smartphone technology to capture Point-of-Emotion insights to gain unparalleled depth of responses) There are times when the product being tested may be discussed in a private chat room that is opened by a market research firm Write reviews as requested in the In-Home Usage Test Daily Schedule for each project Requirements : Ability to follow specific instructions Excellent attention to detail and curious spirit Be able to work 15-25 hours per week and commit to a certain routine Have access to a computer and a reliable internet connection Have access to a digital camera or cell phone that takes pictures -Be honest and reliable -Good communication skills are an asset -18 years or older A paid Product Tester position is perfect for those looking for an entry-level opportunity, flexible or seasonal work, temporary work or part-time work. The hours are completely flexible and no previous experience is necessary. Benefits : Very competitive pay rate Weekly pay Work around your own schedule Learn about an exciting industry Telecommute (you can work from home, work or school) Most of the time you can keep the product you tested

The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists Responsibilities Communicate with customers via phone, email and chat Provide knowledgeable answers to questions about product, pricing and availability Work with internal departments to meet customer's needs Data entry in various platforms Qualifications At least 1 - 3 years' of relevant work experience Excellent phone etiquette and excellent verbal, written, and interpersonal skills Ability to multi-task, organize, and prioritize work

We are actively seeking upbeat, motivated and accountable team players to join our marketing team in a joint marketing and customer service function. This is a great opportunity for individuals who need flexible hours, great income, and the ability to work in a telecommute capacity FT or PT. Don't waste gas, time and money commuting! We offer dynamic team support and training to qualified individuals who are ready to make a difference and realize time and financial freedom. You must be a people person, have a strong desire to help others and think outside the box. Generous Commission Base with Bonuses and Incentives. Please submit your resume and qualified candidates will be contacted to set up an interview. Skills Needed: Proficient in MS Office Basic Computer Knowledge and Skills Think Outside The Box Excellent Written and Verbal Communication Skills People Person Coachable Accountable Self-Starter Strong Drive For Success Required Up to Date Computer with High Speed Internet Phone Access

Job DescriptionDescription: · Acts as a point of client contact for the delivery of medical equipment to nursing facilities and patient homes. · Responds to customer needs, concerns, and complaints · Consults with clients on products and necessary equipment · Obtains all documentation to be scanned and batched at the Branch · Manages all follow-up functions with the account, post set-up · Oversees all transactions coming from a specific account(s), including all referral sources · Obtains all required documentation for orders to be entered into the system, service scheduling, and billing/payment · Proactively resolves issues by anticipating and identifying problems, then coordinating the appropriate solution(s) · Troubleshoots any issues that may arise with the accounts and any relevant on-site departments · Assists in the utilization process, as well as, transitioning patients to capitation switch-outs · Coordinates patient services and scheduling set-up · Identifies and develops strategic relationships within the institution that will enhance patient care · Performs timely follow-up on all delivered products/services · Responds to emergency calls and related needs as needed during regular business hours and on an On-Call basis · Effectively works and coordinates timely discharges with Customer Care Center and/or Branch Customer Service Team Requirements: High School diploma required At least 2 years of related customer relationship experience, preferably in DME, or medical-related services Demonstrated ability to build and maintain solid working relationships with internal and external customers Participate in training and development to become qualified to perform the essential job functions Geographically located within the assigned territory Must possess a Valid Driver's License Basic skills in Access, Excel, PowerPoint, MS Project, Visio, Word Mathematical proficiency, with a strong ability to understand, interpret, and develop spreadsheet data Basic skills in Access, Excel, PowerPoint, MS Project, Visio, Word

USABlueBook (a division of HD SUPPLY) is the recognized source of products and technical support for professional water and wastewater operators. As the company founded by utility operators, it is our goal to remain the industry's top technical and customer service leader. * Location: 3781 Bur Wood Dr, Waukegan, IL 6008cation: * Schedule: 10:30am-7:00pm MON-FRI (WEEKENDS OFF) * Benefits: Medical, Dental, Vision, Life, 401k, Vacation, Sick Time * Proficiency with Microsoft Outlook/Word/Excel * Must be able to pass a background/drug test * High-Volume Call-Center Experience preferred Job Summary Provide customer service by responding to inquiries regarding product selection, services and issues. Associates will be responsible for knowledge of 20,000 products and 3 catalogues. Major Tasks, Responsibilities, and Key Accountabilities * Responds to customer order and quotation requests received via the telephone, e-mail, written, and faxed correspondence within the department service goals. * Performs necessary follow-up to ensure customer service expectations are met. * Facilitates profitable growth and the sales process by adherence to department incentive and initiative programs. * Researches and suggests alternative products to customers. Provides representation of products, increasing sales wherever appropriate or as requested. * Uses computerized system for tracking, information gathering, and/or troubleshooting. * Resolves customer issues including issuance of credit concessions. * Refers complex, non-standard problems to supervisor. * Nature and Scope * Selects correct processes from clearly prescribed rules, past practices, or instruction. Seeks advice and guidance on non-routine or problem areas from supervisor. Deviations from the norm are cleared by the supervisor. * Under close supervision, exercises limited latitude/independent judgment. Work typically involves detailed checks or close review of output by a senior coworker and/or supervisor. * None. * Work Environment * Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable. * Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles. * No travel required. * Education and Experience * HS Diploma or GED strongly preferred. 0-2 years of experience in area of responsibility. CA, CO, CT, D.C., HI, IL, MA, MD, MN, NJ, NV, NY, OH, RI, VT , WA Job Seekers: Pay Range $17.93-$21.49 Hourly HDS provides the following benefits to all permanent full-time associates: * Medical (with Prescription drug coverage), dental, and vision plans * Health care and Dependent Care FSA (as applicable) * 401(K) with company match * Paid Holiday, Vacation, Personal Time, and Wellness Day * Paid Sick Time * Life and Accidental Death & Dismemberment Insurance * Short and Long-term Disability Insurance * Critical Illness Insurance * Accident Insurance * Whole Life insurance * Commuter Benefits * Tuition Reimbursement * Employee Assistance Program * Adoption and Surrogacy Assistance CA, CO, CT, D.C., HI, IL, MA, MD, MN, NJ, NV, NY, OH, RI, VT and WA law requires the posting of the potential salary range for advertised jobs. Individual base pay is determined based on a variety of elements including market data, experience, skills, internal equity and other factors. Our Goals for Diversity, Equity, and Inclusion We are committed to creating a culture that promotes equity, respect, and advocacy for every HD Supply associate. We value the diversity of our people. Equal Employment Opportunity HD Supply is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. Merging Information Technology skills in all its services and operations, the company caters to its globally positioned clients by providing dynamic feasible IT solutions. 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement. Job Description We are looking to fill a position for Call Center Representative in Lake Forest IL. Qualifications At least 1 year of relevant experience with Pharma related customer service. Additional Information In person interview is acceptable.

The ideal applicant should have 1-2 years of experience and be able to perform a variety of tasks within a very busy atmosphere, make quick/accurate decisions, and have the flexibility to provide adequate coverage including some evenings and weekends, especially during peak weather. If you are someone who adds value through flexibility and the ability to perform well under pressure, then we look forward to meeting you! Pay & Benefits: $13 per hour starting pay, plus incentives. Hourly rate assigned based on experience. Health insurance - Blue Cross, Blue Shield 401K with minimum 3% match Free life insurance - 25K Free vision insurance Free dental insurance Paid vacation and holidays Opportunity for advancement! Requirements: Ability and willingness to learn and multi-task Experience and knowledge in Microsoft Excel, Access, and Word Excellent organizational and documentation skills Excellent communication skills both verbal and written Excellent and confident customer support skills and positive disposition Flexibility for On-Call responsibilities Ability to handle high call volume Tasks Include, But Not Limited To : Identify, research, and resolve customer questions Complete call logs and reports Recognize, document, and alert supervisor of trends in customer calls Recommend process improvements Transfer calls correctly to the appropriate staff when necessary Provide customers with basic information regarding the nature of our business "Other duties as required." Reasonable Accommodation: Four Seasons is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Four Seasons is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact Human Resources at ************ Ext 5010. Covid-19/Coronavirus update: Four Seasons will remain open as an essential business to service the Chicagoland area. Through continuous and careful planning, we continue to adapt to the quickly changing landscape of the world today to maintain the safest work environment for our employees. We have hand sanitizer at all work stations and we provide Personal Protective Equipment (PPE) which include face masks and gloves to all employees to help insure their health & safety in these uncertain times.

Greater Family Health is a multi-site federally qualified health center providing comprehensive medical, dental and behavioral health services within the Chicagoland area. Our mission is to provide quality, affordable health care for all including those without the ability to pay. This position is responsible for answering patient phone calls, scheduling appointments, data entry, and distribution of messages. Responsibilities: Act as the first point of contact with patients, answering calls with courtesy and professionalism. Provide information, answer questions, and direct patients to appropriate resources. Schedule patient appointments. Identify urgent requests and emergencies, directing them to the appropriate team members. Obtain and verify patient demographic, insurance, and billing information. Accurately document patient interactions, inquiries, and appointment details into EPM/EHR System. Professionally handle patient complaints and concerns with empathy. Report to all scheduled work sites and shifts on time and fully prepared to engage in all job responsibilities; location of work sites and shifts will change at the discretion of the supervisor. Perform other duties as assigned. Benefits: Paid Training 401(K) Medical, Dental and Vision Insurance Life Insurance, Short-term and Long-term Disability Paid-Time Off (Vacation, Sick, Personal, Holidays) Employees have qualified for Public Service Loan Forgiveness (PSLF) Qualifications Requirements: Bilingual in English and Spanish is a requirement for this role. High School Diploma or GED Certification. Basic computer skills. Ability to work in a fast-paced environment. This is a great job opportunity for either a bilingual and experienced medical call center representative or someone who is looking to get into the medical field with prior call center experience, customer service, retail, or the food service industry.

Full-time Description Hybrid. Only 1 day a month on site after training. Office located in near Wabash and Michigan Avenue. Overview: We are seeking for Full-Time and Part-Time Bilingual Call Center Representative for a healthcare service provider. The ideal candidate is fluent in English and Spanish. They must be able to read a Spanish and English script. The call center representative will assist customers and providers with general inquiries and specific account troubleshooting. The call center representative must possess excellent verbal communication skills and the ability to accurately document customer interactions. Temp to Perm Role: Based on strong performance in this role, you may be offered the opportunity to transition to a permanent position after the first six months. Schedule: Full-Time, Monday-Friday regular business hours Paid Training Schedule: Monday-Friday on site 1st week only, rest remote. Pay: $18.20/hour if bi-lingual in English and Spanish Benefits: Paid Leave Paid Sick Leave Promotional possibilities Good hours of operation - no late nights or overnight Weekends and holidays off Additional benefits available if an employee transfers to a permanent position. What you will do: Answer incoming calls from customers, general public, and providers Complete and/or process new applications for health care coverage via the telephone and interpret eligibility determinations made by the Marketplace, and enrollment into health plans. Facilitate the fulfillment of caller requests for materials via mail, email, or download Track and document all inquiries using the applicable systems Transfer/refer consumers to appropriate entities according to the established guidelines Escalate calls or issues to the appropriate designated staff for resolution as needed Complete associated tasks according to the established guidelines Meet Quality Assurance (QA) and other key performance metrics Follow all policies, procedures, and protocol when engaging with caller Attend meetings and training as requested and maintain up-to-date knowledge of all programs and systems. Additional Information: Equipment (computer, headset) provided by the company Must have own internet access RTR HR and Staffing Services is a well established Staffing Agency located in Chicago, Illinois. RTR has extensive experience placing temporary and permanent employees for the past 15 years, and helping our employees achieve their career objectives. We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. Requirements What You Need: Be fluent in English and Spanish Can read English and Spanish High School diploma or equivalent 1 year of experience in call center environment or 1 year of experience in customer service Highly proficient in the latest version of Microsoft Office 365 Ability to work with multiple screens Typing requirement of a minimum of 25 wpm Comfortable being on camera during work shift Internet speed of at least 20MBPS for remote work Must be able to commute to the South Loop of Chicago when needed Excellent verbal and written communication skills A genuine desire to help others Salary Description $18.20/hr

We are seeking a Call Center Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues. Responsibilities: Handle customer inquiries and complaints Provide information about the products and services Troubleshoot and resolve product issues and concerns Document and update customer records based on interactions Develop and maintain a knowledge base of the evolving products and services Qualifications: Previous experience in customer service, sales, or other related fields Ability to build rapport with clients Ability to prioritize and multitask Positive and professional demeanor Excellent written and verbal communication skills

Customer Service Representative SUPERVISOR: Customer Service Supervisor STATUS: Non-Exempt DEPARTMENT: Call Center The position duties include a wide range of call center activities related to providing Customer service to Housing Choice Voucher (HCV) participants and HCV owners, and other stakeholders. SUPERVISION RECEIVED AND EXERCISED: Operates under the direct general supervision of a Supervisor; the Customer Service Representative exercises no supervision over other employees. ESSENTIAL DUTIES AND RESPONSIBILITIES The below statements are intended to describe the general nature and scope of work being performed by this position. This is not a complete listing of all responsibilities, duties and/or skills required. Other duties may be assigned. * Receive and respond accurately and professionally, to customer inquiries/concerns received via telephone, email or office visit. * Respond to all of the customer's inquiries utilizing all available resources and program knowledge; researching and exploring answers * Identify and escalate unresolved inquiries to management * Accurately and thoroughly record all interactions in the PHA system of record * Defuse and deescalate irate customers as to ensure great customer experience * Verify and update customer information * Identify and escalate priority issues * Perform data entry into SharePoint, and PHA business system * Provide excellent customer service to participants, landlords, co-workers, clients and * Vendors * Obtain certification in Housing Choice Voucher Basics within 120 days of employment * Ensure regular attendance and punctuality * Perform other duties as assigned DESIRED QUALIFICATIONS: High School Diploma; Education equivalent to a two-year degree from a regionally accredited institution in Public Administration, Social Science or a closely related field preferred; Alternatively, a minimum of two years of progressively responsible work experience for a public agency, or related work in the social service, community service, customer service and/or call center environments. Must be able to communicate effectively both orally and in writing (bilingual English/Spanish or English/Creole preferred); possess strong typing and computer skills with knowledge of Microsoft Office products; possess strong organizational skills required to prioritize tasks and demands and consistently to deliver work product on time. $17.50 Per Hour

Job Title: Client Services Specialist Industry: Manufacturing Pay: $45,000-49,000 salary + bonuses paid quarterly is eligible for medical, dental, vision, and 401(k) match Job Description: As a Client Service Specialist, you will deliver best-in-class support to internal and external customers. This role requires exceptional communication skills, attention to detail, and a strong sense of urgency. You'll thrive in a fast-paced environment, managing heavy data entry while ensuring a seamless experience for our customers. Key Responsibilities: Process purchase orders, price quotations, order statuses, and returns via phone and ticket-based systems. Communicate proactively with customers and product specialists to ensure smooth order processing. Follow up on requests through completion with accuracy and efficiency. Qualifications: Bachelors Degree or higher Proficiency in Microsoft Office (Excel, Outlook). Strong attention to detail and problem-solving skills. Ability to multitask with urgency in a fast-paced environment. Friendly, flexible, and collaborative team player. Ability to type at least 50 WPM. Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities upon request.

360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. Merging Information Technology skills in all its services and operations, the company caters to its globally positioned clients by providing dynamic feasible IT solutions. 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement. Job Description We are looking to fill a position for Call Center Representative in Lake Forest IL. Qualifications At least 1 year of relevant experience with Pharma related customer service. Additional Information In person interview is acceptable.