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Customer Care Representative Jobs in DIberville, MS

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  • Client Services Representative I

    Canon Solutions America, Inc. 4.6company rating

    Customer Care Representative Job In Pascagoula, MS

    US-MS-Pascagoula Type: Full-Time # of Openings: 1 MS - Pascagoula-Ingalls-MS About the Role Responsible for prompt delivery of various on-site work assignments, providing customer service and ultimately, customer satisfaction. Your Impact Main Responsibilities: - Promptly informs supervisor of potential problems or customer concerns. - Promptly reviews and responds to management and client requests via emails, phone calls, text messages and verbal. - Strong focus on providing good customer service. - Contributes to the creation of the Site Procedure Guide to ensure all account processes are properly recorded. - Responsibilities may include Copy/Print Production/Copy Center, Copier Maintenance, Mail/Courier Services, Reception/Office Services, Shipping/Receiving, Inventory Services, Warehouse, File Room/Records File Services based on assigned location. - Attends cross-functional trainings to ensure ability to provide coverage when short-staffed. - Site responsibility and location of coverage may change based on client and/or division needs. (Select primary function(s) for job posting) Copy Center / Administrative: -Good working knowledge of MS Office (Outlook, Word, Powerpoint, Excel). -Self-motivated, with solid organizational skills. -Strong written and verbal communication skills, comfortable interacting with end users and key customer contacts. -Promptly informs manager of potential issues, customer concerns; responds to internal and external communications. Client Services: -Toner replacement. -First response to triage hardware or print related incidents. -Process client requests for changes in print hardware in work areas. -Document key activities in customer and internal systems / applications. -Assist in print device moves / installations, including coordination of activities with key client support groups. Device Maintenance: -Responsible for customer satisfaction through the performance and maintenance of reprographic equipment at customer location. -Follows daily, established maintenance processes and procedures. -Maintains routine upkeep of equipment including cleaning glass and surfaces, clearing paper jams, replenishing toner and loading paper. -Evaluates equipment issues and notifies service department if unable to resolve. -Delivers paper. -Assists end-users in basic functionality of equipment. -Records meter reads. -Maintains service activity reports. -Monitors supplies and restocks inventory. Inventory Services: -Processes and monitors all inventory movement within assigned responsibilities, locations and organizations. -Analyzes ongoing activity of inventory. -Assists in identifying slow moving and obsolete inventory or when inventory levels are low. -Monitors and communicates status of inventory. -Initiates, conducts and reports on Physical Inventories. About You: The Skills & Expertise You Bring Please note: this is a customer-facing role, and requires compliance with customer policies and protocols, which may include COVID-19 vaccination and other measures relating to COVID-19. HS Diploma, GED, or equivalent experience required, plus less than one year of related experience. - Basic computer skills/technical knowledge. - Ability to multitask and prioritize in order to meet deadlines. - Good customer service and communication skills. - Ability to work with minimal supervision. - Ability to work OT as needed. - Required to take all necessary steps to obtain security and/or other clearances required by customers to enter the customers' premises. - May require driving between multiple client locations, may also require a personal vehicle (valid driver's license and acceptable driving record necessary). - Ability to lift up to 50lbs. - Ability to climb multiple flights of stairs (up to 80-100 ft high). - Ability to spend extended periods of time standing, bending, walking, reaching, and pulling while performing duties. Company Overview About our Company - Canon Solutions America, Inc. empowers companies of all sizes to succeed by supplying market leading enterprise, production, and large format printing solutions, supported by exceptional professional service offerings. With unwavering dedication to promote professional innovation, Canon Solutions America, Inc. helps drive sustainability, nurture efficiency, and regulate costs through the unification of comprehensive digital and traditional printing and document management solutions. As a wholly owned subsidiary of Canon U.S.A., Canon Solutions America, Inc. is headquartered in Melville, NY and has sales and service locations across the U.S. Our parent company, Canon Inc. (NYSE: CAJ), which earned approximately $30.4 billion in global revenue in 2020, ranks third overall in U.S. patents granted in 2020 and was named one of Fortune Magazines Worlds Most Admired Companies in 2020. Canon Solutions America offers a competitive compensation package including, for eligible positions, medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at ************************************************************************** We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are not reviewing this job posting on our Careers site csa.canon.com/careers, we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at csa.canon.com/careers. #CSA Posting Tags #LI-KG1 #PM20 PI4b9ac0a1be23-26***********7
    $23k-29k yearly est. 3d ago
  • Customer Service Representative

    Ascendo Resources 4.3company rating

    Customer Care Representative Job In Gulfport, MS

    The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists Responsibilities Communicate with customers via phone, email and chat Provide knowledgeable answers to questions about product, pricing and availability Work with internal departments to meet customer's needs Data entry in various platforms Qualifications At least 1 - 3 years' of relevant work experience Excellent phone etiquette and excellent verbal, written, and interpersonal skills Ability to multi-task, organize, and prioritize work
    $24k-30k yearly est. 17d ago
  • Customer Service Representative

    Lasalle Network 3.9company rating

    Customer Care Representative Job In DIberville, MS

    The Customer Service Representative will be the first point of contact for our client's patients, providing guidance, answering questions and assisting with any needs. This entry-level role offers a fantastic opportunity to gain experience in the healthcare industry. We are looking for someone with strong communication skills, a caring attitude and a desire to make a positive impact on patients' experiences. Customer Service Representative Responsibilities: Greet patients and visitors warmly upon arrival, helping to create a welcoming environment Assist patients with check-in and check-out processes, including verifying personal and insurance information Answer questions related to appointments, services and general facility information Address patient concerns and direct them to appropriate departments as needed Ensure the waiting area is organized and that patients are informed of any wait times Provide information on billing, payment options and assist with processing payments as needed Support patients with completing forms, paperwork and appointment scheduling Maintain patient confidentiality and adhere to HIPAA guidelines at all times Customer Service Representative Requirements: High school diploma or equivalent required; an associate degree in healthcare or customer service-related fields is a plus Previous experience in customer service, hospitality or a front-facing role is preferred but not required Strong interpersonal and communication skills with the ability to engage with patients of all backgrounds Friendly, empathetic demeanor and ability to remain calm under pressure Basic computer skills, including familiarity with Microsoft Office; experience with healthcare management software is a plus Excellent organizational skills and attention to detail If you meet the qualifications, we invite you to apply today! Thank you, Nereida Gonzalez Project Manager LaSalle Network LaSalle Network is an Equal Opportunity Employer m/f/d/v. LaSalle Network is the leading provider of direct hire and temporary staffing services. For over two decades, LaSalle has helped organizations hire faster and connect top talent with opportunities, from entry-level positions to the C-suite. With units specializing in Accounting and Finance, Administrative, Marketing, Technology, Supply chain, Healthcare Revenue Cycle, Call Center, Human Resources and Executive Search. LaSalle offers staffing and recruiting solutions to companies of all sizes and across all industries. LaSalle Network is the premier staffing and recruiting firm, earning over 100 culture, revenue and industry-based awards from major publications and having its company experts regularly contribute insights on retention strategies, hiring trends and hiring challenges, and more to national news outlets. LaSalle Network offers temporary Field Employees benefit plans including medical, dental and vision coverage. Family Medical Leave, Worker's compensation, Paid Leave and Sick Leave are also provided. View a full list of our benefits here: ******************************************************************************************************** LNHRCS
    $22k-27k yearly est. 17d ago
  • Member Contact Specialist I 4814

    Keesler Federal Career 4.5company rating

    Customer Care Representative Job In Gulfport, MS

    JOIN THE KEESLER FEDERAL CREDIT UNION TEAM! Keesler Federal Credit Union team members enjoy competitive salaries and a wide range of benefits, some of which include: Medical, dental, and vision insurance Section 125 Flexible Spending Accounts for Health Care and Dependent Care expenses Employee and Dependent Life Insurance 401(k) Retirement Plan with 100% match on the first 5% contributed by you Paid Leave Tuition Reimbursement and Competitive Scholarships Short Term & Long Term Disability Benefits Employee Assistance Program WE CURRENTLY DO NOT SPONSOR WORK RELATED VISAS Position: Member Contact Specialist I Department: Contact Center Reports to: Member Contact Center Team Lead FLSA: Non-Exempt SUMMARY Under general supervision, but following established policies and procedures, is responsible for providing a variety of account services as a result of member inquiries or requests in a fast paced environment. Provides exceptional member service while processing financial transactions and answering member account and service inquiries over the telephone in a timely, accurate, professional and courteous manner. SUPERVISION RESPONSIBILITIES: None ESSENTIAL FUNCTIONS: Demonstrates the ability to communicate effectively and professionally, to provide quality service to members as well as internal team members. Ensures confidentiality and protection of member information. Following credit union policies and procedures, properly identifies members (including account ownership) for whom they are conducting transactions or providing account information. Performs file maintenance, account changes, and other non-cash transactions. Provides balance inquiries, loan, credit card and account history, and general account, loan and credit card information upon member's request. Accepts member requests for wire transfers and Speed Pay transactions within established limitations. Performs various account transactions per the member's request within established guidelines; including but not limited to, loan payments, deposits, withdrawals, and credit cards payments. Resolves various member disputes, concerns, and requests within scope of authority. Effectively escalates member disputes or issues through chain of command when necessary. Performs limited account research upon member's request or utilizes the Synapsys CRM to create the applicable service event. Maintains up-to-date knowledge on all KFCU products and services. Meets established service and production goals for the contact center. Effectively uses the Synapsys CRM to create and manage sales, referrals, and service events for members within Service Commitment timelines. Responsible for compliance with all Federal regulations including Bank Secrecy Act (BSA), Office of Foreign Assets Control (OFAC), and all credit union policies and procedures. Utilizes The Member Advantage AID.INC system to identify potential member (internal or external) service needs which can be met through the sale of credit union products and services, or adherence to the department's policy and procedures. Other Duties and Responsibilities: May assist team members from the branches/departments with member service issues or requests. Responsible for satisfactory completion of any training or certification as needed or required to maintain quality member service. Travel to and work at alternate work locations may, at times, be required. KNOWLEDGE & SKILLS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education: A high school education or GED. Experience and Other Requirements: One year to three years of similar or related experience. Excellent oral and written communication skills required. Satisfactory completion of New Hire Orientation, New Accounts, Teller, and Lending Training through the HR/Training Department required. Good typing/keyboarding skills required. Accuracy and attention to detail required. Punctuality and attendance are critical to this position. Ability to multitask in a fast-paced environment while prioritizing and organizing workload required. Must possess a pleasant, distinct voice that reflects an enthusiastic, helpful attitude. Interpersonal Skills Courtesy, tact, and diplomacy are essential elements of the job. Work involves much personal contact with others inside and/or outside the organization for purposes of giving or obtaining information, building relationships, or soliciting cooperation. Computer Skills: Experience with office equipment such as calculators, fax machines and copiers required. Experience with Symitar financial institution software preferred. Certificates, Licenses and Registrations: Completion of CUNA's CPD Online courses as assigned and/or required. Completion of Integrity TMA training required within one year of hire date. PHYSICAL DEMANDS The physical demands described her are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the CCR is regularly required to sit for extended periods of time. Average, ordinary, visual acuity necessary to prepare documents or operate machinery, computers. Must be able to hear average or normal conversations and receive ordinary information. Movements frequently and regularly require the use of arms, wrist, hands and fingers. The employee is occasionally required to stand, walk and occasionally lift up to approximately 25 pounds. Employee is regularly required to use a telephone headset or handset. WORK ENVIRONMENT The work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential function of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level is that of a normal office environment. DECLARATION The Human Resources Department retains the sole rights and discretion to make change to this job description. #HPIND
    $21k-25k yearly est. 2d ago
  • Customer Care Specialist I-Residential

    Cable America Corp 3.9company rating

    Customer Care Representative Job In Pascagoula, MS

    **THIS IS A MONDAY-FRIDAY, IN OFFICE ROLE** Join Our Team as a Customer Care Specialist! What You'll Be Doing: * Engage with Customers: Welcome guests and handle inquiries with a warm smile, whether face-to-face or on the phone. * Solve Problems: Tackle customer issues, provide accurate billing information, and resolve standard problems. * Drive Revenue: Secure new and incremental revenue by promoting our products and services. * Mobile Talents: This role may operate between three additional offices located in Pascagoula, Biloxi, and/or Gulfport, MS; you need reliable transportation to be successful. You may be eligible for mileage reimbursement based on location. * Educate & Assist: Guide customers on using our products and help them navigate our services. * Follow-Up: Make sure every issue is resolved to our customers' satisfaction and keep improving our service. What We're Looking For: * Education & Experience: High school diploma or GED, and a few months in customer service. We value your willingness to learn! * Knowledge: Eager to learn about our products and stay up-to-date with what we offer. * Bilingual: Speaking Spanish is not a requirement, but it would be great! **Benefits** Cable One and our family of brands appreciates the role our associates play to help the company grow, and in return an excellent benefits package is offered to our associates to recognize the importance of their contributions, such as: * Medical, dental, and vision plans - start when you start! * Life insurance (self, spouse, children) * Paid time off (vacation, holiday, and personal/sick days) * 401(k) - 100% company match (match program starts first day of service, up to 5% of eligible compensation * Group Legal plan with Identity Theft Protection **Additional Perks** * Tuition reimbursement (up to $5,250 on 1st year) * Annual community support to various organizations across the U.S. * Associate recognition & awards programs * Advancement opportunities * Collaborative work environment **We're an Award-Winning Organization!** * Forbes' “America's Best Midsized Employers” 2021-2023 **Our Commitment** Diversity lies in the communities we serve and among the associates who dedicate themselves to ensure our continued success. Here at Cable One and our family of brands, we believe it is our individual and unique talents, backgrounds and perspectives that, when combined, truly make us an unstoppable force. "Stronger Together" is not just a verbal cue, it is the motto that our associates live by, exemplify, and embody each and every day. Cable One and our family of brands is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or disability. **Pre-hire Processes** Cable One and our family of brands is committed to keeping our associates and customers safe. Job offers are contingent upon the results of background, drug screening, and reference check. Only after successfully passing these pre-hire clearances are individuals approved for hire and ready to start their successful and rewarding career. CABO2 #LITT1
    $26k-31k yearly est. 14d ago
  • Customer Service Representative - State Farm Agent Team Member

    Ashleigh Fallo-State Farm Agent

    Customer Care Representative Job In DIberville, MS

    Job DescriptionBenefits: 401(k) matching Bonus based on performance Competitive salary Opportunity for advancement Paid time off Wellness resources ROLE DESCRIPTION: As a customer service representative with Ashleigh Fallo State Farm, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist clients with policy changes and updates. Process insurance claims and follow up with clients. Maintain accurate records of customer interactions. QUALIFICATIONS: Strong communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.
    $22k-30k yearly est. 21d ago
  • Customer Care Specialist I-Residential

    Sparklight

    Customer Care Representative Job In Long Beach, MS

    THIS IS A MONDAY-FRIDAY, IN OFFICE ROLE Join Our Team as a Customer Care Specialist! At Sparklight and our Cable One family of Brands, we're all about connecting people to what matters most. Are you ready to be a crucial part of this mission? As a Customer Care Specialist, you'll be the face and voice of our company, helping customers both in person and over the phone. Your role will be key in delivering exceptional service and driving our growth. What You'll Be Doing: Engage with Customers: Welcome guests and handle inquiries with a warm smile, whether face-to-face or on the phone. Solve Problems: Tackle customer issues, provide accurate billing information, and resolve standard problems. Drive Revenue: Secure new and incremental revenue by promoting our products and services. Mobile Talents: This role may operate between three additional offices located in Pascagoula, Biloxi, and/or Gulfport, MS; you need reliable transportation to be successful. You may be eligible for mileage reimbursement based on location. Educate & Assist: Guide customers on using our products and help them navigate our services. Follow-Up: Make sure every issue is resolved to our customers' satisfaction and keep improving our service. What We're Looking For: Education & Experience: High school diploma or GED, and a few months in customer service. We value your willingness to learn! Skills: Outstanding communication, solid data entry, and computer skills. Comfortable with office equipment and handling money? Perfect! Knowledge: Eager to learn about our products and stay up-to-date with what we offer. Bilingual: Speaking Spanish is not a requirement, but it would be great! Benefits Cable One and our family of brands appreciates the role our associates play to help the company grow, and in return an excellent benefits package is offered to our associates to recognize the importance of their contributions, such as: Medical, dental, and vision plans - start when you start! Life insurance (self, spouse, children) Paid time off (vacation, holiday, and personal/sick days) 401(k) - 100% company match (match program starts first day of service, up to 5% of eligible compensation Group Legal plan with Identity Theft Protection Additional Perks Tuition reimbursement (up to $5,250 on 1st year) Annual community support to various organizations across the U.S. Associate recognition & awards programs Advancement opportunities Collaborative work environment We're an Award-Winning Organization! Forbes' “America's Best Midsized Employers” 2021-2023 Our Commitment Diversity lies in the communities we serve and among the associates who dedicate themselves to ensure our continued success. Here at Cable One and our family of brands, we believe it is our individual and unique talents, backgrounds and perspectives that, when combined, truly make us an unstoppable force. "Stronger Together" is not just a verbal cue, it is the motto that our associates live by, exemplify, and embody each and every day. Cable One and our family of brands is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or disability. Pre-hire Processes Cable One and our family of brands is committed to keeping our associates and customers safe. Job offers are contingent upon the results of background, drug screening, and reference check. Only after successfully passing these pre-hire clearances are individuals approved for hire and ready to start their successful and rewarding career. CABO2 #LITT1
    $24k-30k yearly est. 13d ago
  • Customer Sales and Service Rep

    Hrsystem

    Customer Care Representative Job In Moss Point, MS

    LGG INDUSTRIAL LGG INDUSTRIAL is a solutions-driven national distributor of hoses, gaskets, and conveyor products. Our skilled colleagues serve customers in various industrial segments to improve their operations and reduce their total cost of ownership. With locations across the United States and Canada, we aim to deliver consistent service and support across North America. We desire to create an employee-centric place to work, a place where you can develop your skills and grow as a professional. We provide training and advancement opportunities to build a career and life-work integration to keep you at your best. Our philosophy is that the success of our business is directly dependent upon the health and safety of our associates. We focus on maintaining a safe work environment and strive to achieve zero injuries through our safety-first culture. For more information, please visit ********************* ABOUT THIS OPPORTUNITY Role Profile Position: Customer Sales & Service Representative Job Location: Moss Point, MS Job Type: Full-Time Status: Non-Exempt Summary of the Role The function of the Customer Sales and Service Representative is to provide direct support to the Branch Operations Managers and Sales Representatives in the ongoing development of existing and prospective LGG Industrial customers to ensure that the Branch is able to meet its growth targets. Responsibilities Must maintain 100% commitment to safety policies and procedures. Partners with Sales Representatives to provide sales quotes Processes incoming inquiries into company sales system Quotes customers using working knowledge of product Successfully achieves budgeted Branch sales goals Assists A/R personnel in creating and establishing new accounts and follows up on collections Coordinates with Sales Representatives and Branch management to keep account activities updated Monitors delivery date commitments and expedites where appropriate Monitors customer specific inventory for sales order fulfillment Builds and maintains strong internal and external relationships Provides technical/service support to account management, branch management and internal and external customers Skills and Abilities Possess excellent customer service skills Ability to interact with customers and team-members in a professional manner Ability to work independently and prioritize responsibilities Must have excellent communication skills, both oral and written Requires a proficiency in math skills including addition, subtraction, multiplication and division in units of measure Must be able to perform calculations using whole numbers, fractions and decimals. Basic computer skills including MS Word, Excel, internet and email Must be able to successfully utilize the company software Minimum Qualifications: 18 years of age or older Minimum of 1 year Business to Business Customer Service Experience High School Diploma or Equivalent Basic computer skills including MS Word, Excel, internet and email Ability to perform basic math Ability to work overtime, as required Preferred Qualifications: 1-3 years of customer service experience in industrial distribution Previous experience utilizing an ERP system Product knowledge in hose, gasket and conveyor systems a plus Total Rewards Competitive compensation plan, with a bonus potential of 5% of salary Health Benefits: medical, dental, vision, short term and long-term disability - available 1st of month following the date of hire 401k with company match Paid vacation, holidays and sick time Equal Opportunity Employer We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, genetics, gender identity, national origin, veteran or disability status. Qualified Candidates Only. Although we appreciate your interest, only those selected for an interview will be contacted. We will be accepting applications for this role through September 13, 2024.
    $29k-42k yearly est. 14d ago
  • Customer Sales and Service Rep

    LGG Industrial

    Customer Care Representative Job In Moss Point, MS

    LGG INDUSTRIAL LGG INDUSTRIAL is a solutions-driven national distributor of hoses, gaskets, and conveyor products. Our skilled colleagues serve customers in various industrial segments to improve their operations and reduce their total cost of ownership. With locations across the United States and Canada, we aim to deliver consistent service and support across North America. We desire to create an employee-centric place to work, a place where you can develop your skills and grow as a professional. We provide training and advancement opportunities to build a career and life-work integration to keep you at your best. Our philosophy is that the success of our business is directly dependent upon the health and safety of our associates. We focus on maintaining a safe work environment and strive to achieve zero injuries through our safety-first culture. For more information, please visit ********************* ABOUT THIS OPPORTUNITY Role Profile Position: Customer Sales & Service Representative Job Location: Moss Point, MS Job Type: Full-Time Status: Non-Exempt Summary of the Role The function of the Customer Sales and Service Representative is to provide direct support to the Branch Operations Managers and Sales Representatives in the ongoing development of existing and prospective LGG Industrial customers to ensure that the Branch is able to meet its growth targets. Responsibilities * Must maintain 100% commitment to safety policies and procedures. * Partners with Sales Representatives to provide sales quotes * Processes incoming inquiries into company sales system * Quotes customers using working knowledge of product * Successfully achieves budgeted Branch sales goals * Assists A/R personnel in creating and establishing new accounts and follows up on collections * Coordinates with Sales Representatives and Branch management to keep account activities updated * Monitors delivery date commitments and expedites where appropriate * Monitors customer specific inventory for sales order fulfillment * Builds and maintains strong internal and external relationships * Provides technical/service support to account management, branch management and internal and external customers Skills and Abilities * Possess excellent customer service skills * Ability to interact with customers and team-members in a professional manner * Ability to work independently and prioritize responsibilities * Must have excellent communication skills, both oral and written * Requires a proficiency in math skills including addition, subtraction, multiplication and division in units of measure * Must be able to perform calculations using whole numbers, fractions and decimals. * Basic computer skills including MS Word, Excel, internet and email * Must be able to successfully utilize the company software Minimum Qualifications: * 18 years of age or older * Minimum of 1 year Business to Business Customer Service Experience * High School Diploma or Equivalent * Basic computer skills including MS Word, Excel, internet and email * Ability to perform basic math * Ability to work overtime, as required Preferred Qualifications: * 1-3 years of customer service experience in industrial distribution * Previous experience utilizing an ERP system * Product knowledge in hose, gasket and conveyor systems a plus Total Rewards * Competitive compensation plan, with a bonus potential of 5% of salary * Health Benefits: medical, dental, vision, short term and long-term disability - available 1st of month following the date of hire * 401k with company match * Paid vacation, holidays and sick time Equal Opportunity Employer We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, genetics, gender identity, national origin, veteran or disability status. Qualified Candidates Only. Although we appreciate your interest, only those selected for an interview will be contacted. We will be accepting applications for this role through September 13, 2024.
    $29k-42k yearly est. 60d+ ago
  • Customer Service Representative - State Farm Agent Team Member

    Brandon Jacobs-State Farm Agent

    Customer Care Representative Job In Biloxi, MS

    Job DescriptionBenefits: Company matching retirement Bonus based on performance Competitive salary Training & development Paid time off ROLE DESCRIPTION: As a Customer Service Representative with Brandon Jacobs State Farm, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Establish customer relationships and follow up with customers as needed. Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification. Use a customer-focused, needs-based review process to educate customers about insurance options. Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business. QUALIFICATIONS: Dedicated to customer service Able to effectively relate to a customer, answer their questions, and anticipate their needs. Excellent communication skills to assist customers and coordinate with other agency team members Proactive in problem-solving BENEFITS: Salary plus commission/bonus Growth potential/Opportunity for advancement within my office Paid time off (vacation and personal/sick days) Health benefits Valuable career-building experience
    $22k-30k yearly est. 42d ago
  • Customer Service Representative-Optical

    Superior Optical

    Customer Care Representative Job In Gulf Hills, MS

    Are you looking for a rewarding, full time job (40+hrs) with great benefits, 11 federal holidays off with pay and a 401K company match? Are you a hard worker? Do you want a career not just a paycheck? If so, we are looking for you. Superior Optical is an eyeglasses manufacturing facility and a federal contractor serving our veterans across the United States with quality eyeglasses and sunglasses. We are an independent lab with a strong history of growth, technological advancement and service to the industry. We at Superior are passionate about our business and have instilled a work ethic in our employees that ensures a clean and productive lab, a focus on quality and accuracy, and an obsession with customer service that is unmatched in the industry. POSITION SUMMARY Superior Optical is looking for a positive and professional Optical Customer Service Representative to join our growing team in Ocean Springs, MS. In this role, you'll be our customers' first point of contact, responsible for delivering a best-in-class customer support experience. Monday through Friday 7:00a-4:00p or 8:00a-5:00p (Saturdays may be possible) Requirements * Responsible for helping customers with questions or concerns regarding their eye glasses * Communicating with customers in-person, answering phone calls or via email * Giving detailed explanations and recommendations of services or eye glasses * Receiving orders, calculating charges and processing payments when needed * Good problem-solving and decision-making capabilities * Update customer service databases * Reliable transportation to and from work. * Ability to speak and read English. * Ability to work a flexible schedule if needed. * Ability to sit for long periods of time * Optical Experience is required. SKILL REQUIREMENTS * Excellent attention to detail, particularly for interpreting prescriptions and checking lenses * Strong communication skills and the ability to explain technical information clearly to customers * Familiarity with optical products and tools * The ability to work effectively as part of a team * Excellent customer service skills, professionalism and compassion for others * Strong computer skills You would be eligible the following benefits: * Health, Dental, Short-Term Disability and Life Insurance * 401K * Paid Personal Time * Paid Vacation * 11 paid holidays off Drug Screen and Background Check required. Please attach resume No phone calls please! Veterans encouraged to apply!
    $22k-30k yearly est. 48d ago
  • Call Center Representative

    Island View Casino Resort 4.0company rating

    Customer Care Representative Job In Gulfport, MS

    The Reservations Agent is responsible for providing superior service to both the internal and external customer. The agent is responsible for handling all incoming calls in a professional courteous manner while booking hotel reservations and answering questions.
    $20k-26k yearly est. 35d ago
  • Customer Service Representative

    EJ's Innovations 4.2company rating

    Customer Care Representative Job In Gulfport, MS

    EJ's Innovations is a marketing firm that specializes in in-store marketing to deliver consistent results for our clients. We treat our employees as future business partners from the beginning, with personalized, hands-on training and mentorship throughout their career. Job Description FULL TIME CUSTOMER SERVICE POSITIONS AVAILABLE! PAID TRAINING ARE YOU LOOKING FOR SOMETHING NEW? We are continuing to expand and currently looking for new applicants to add to our customer service and junior marketing department. We are looking for experienced customer service or retail representatives that we can additionally train to mold to our clients needs. We are looking for motivated individuals who have a competitive edge and are willing to learn. EXPERIENCE IS NOT MANDATORY BUT IS A HUGE PLUS! FULL PAID TRAINING WILL BE PROVIDED. EJ's Innovations specializes in promotional campaigns while continually providing the top notch customer service experience that we have become known for in the Gulfport/Biloxi area. We are now looking to fill 5-6 positions and the interview process has begun! Qualifications THE PROPER CANDIDATE WOULD HAVE: - Excellent verbal & written communication skills and the willingness to learn - Must be a team player and work well with others - Great customer service skills - Effective listening skills - Enthusiastic personality! EXPERIENCE IN THE FOLLOWING IS A PLUS BUT NOT REQUIRED: - Customer Service - Work in the restaurant industry - Retail/Sales - Marketing/Advertising - Promotions - Management/Leadership Skills Additional Information At EJ's Innovations, we believe in rewarding hard work. We only promote from within our own company, and we only promote those with the work ethic and motivation to get the job done! Our training program is hands-on, and covers every aspect of our company, helping prepare for long-term careers. Our team nights and leadership conferences are designed to build relationships, and provide a great foundation as you build your career.
    $22k-29k yearly est. 60d+ ago
  • Customer Service Representative

    Siegel Group Nevada 4.5company rating

    Customer Care Representative Job In Gautier, MS

    Job Details Gautier, MSDescription Siegel Suites and Select, flagship brands of The Siegel Group, offer affordable extended-stay accommodations across the US. With fully furnished apartments and convenient amenities, they cater to diverse clientele seeking short-term or long-term housing solutions. Renowned for quality service and comfortable living spaces, they reflect The Siegel Group's commitment to excellence in hospitality and real estate. Role Summary Customer Service Representative are often the first staff members that current, new or prospective residents meet. This is the only opportunity to make a positive first impression. Responsibilities Greet all customers in a friendly, positive manner as they enter the property. Answer phones quickly and courteously, within 3 rings. Knowledge of room openings and availability. Sell rooms to guests in person and on the telephone, including posting Craigslist ads daily. Accurately handle all cash and charge transactions. Make cash drops in the safe. Keep accurate records of vacant rooms and close out procedures including deposit slips and closing reports, as well as setting alarm. Take work orders from residents and process correctly in the system. Receive and distribute mail to residents. Maintain a clean and inviting office Other duties as assigned Qualifications HS Diploma or equivalent 6 months customer service experience Legally able to work within State and Federal guidelines Physical Requirements / Working Conditions Continuous standing and walking throughout the duration of each shift. Bending, lifting, and carrying up to 25 pounds. Constant face-to-face interactions with customers. Ability to multi-task and remain positive in busy working conditions. Expect to work an 8-hour shift on average, including weekends and holidays 5 days/week. Comply with the brand and Company uniform and hygiene policies. Fun, fast-paced, upbeat environment
    $24k-29k yearly est. 32d ago
  • Customer Service Representative

    Copart 4.8company rating

    Customer Care Representative Job In Theodore, AL

    Req #6644 **Job Description** Posted Monday, May 6, 2024 at 4:00 PM The Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart. Through a thorough understanding of Copart practices, the CSR offers solutions that aid and facilitate a unique customer service experience. The CSR provides general administrative support while multi-tasking in hectic and stressful situations. In addition, the CSR will be the face of the Company through face to face and vocal interactions with all levels of customers which range from the general public to high level managers of organizations. * Receive and process payments. * Update lot (vehicle) notes in the system. * Answer multi-line telephone in a professional manner. * Face to face customer interaction. * Use company resources to gather information and offer solutions to meet customer needs. * Contact clients to obtain vehicle pick-up information. * File documents according to criteria. * Process mail incoming and outgoing per criteria. * Read and interpret various reports and documents. * Proper completion of sale documents. * Other duties as assigned. **Required Skills & Experience:** * One year of office support experience in a customer service role preferred * High School diploma * Excellent customer service skills and attitude * Excellent written and verbal skills * Proficient with office equipment * Attention to detail * Problem-solving * Computer proficiency - MS Suite * Typing speed 45WPM * Professional appearance * Ability to multi-task in a fast-paced environment * Bilingual skills a plus * Occasional overtime as needed **Job Details** Job Family USA/CAN Field Pay Type Hourly Hiring Rate 16.04 USD Scan this QR code and apply! Theodore, AL 36582, USA For more information, refer to .
    5d ago
  • Customer Service Representative

    Mississippi Institutions of Higher Learning

    Customer Care Representative Job In Gulfport, MS

    1132 Pass Rd, Gulfport, Mississippi 39501 United States of America Our motto is 'Hire Fast, Pay Fast.' You can start today and get paid today! Schedule two hands-on working interviews and get paid for each. We also offer a $100 hiring bonus! In addition, we offer a $300 cash bonus, paid upon completion of U-Haul Equipment Inspection and Verification through our 1-2-3 Punch Certification Program at retail stores. U-Haul Offers: + Career stability + Opportunities for advancement + Mindset App Reimbursement + Gym Reimbursement Program + Health insurance & Prescription plans, if eligible + Paid holidays, vacation, and sick days, if eligible + Life insurance + MetLaw Legal program + MetLife auto and home insurance + Discounts on Apple products, Dell computers, cell phone plans, hotels, and more + 401(k) Savings Plan + Employee Stock Ownership Plan (ESOP) + 24-hour physician available for kids + Dental & Vision Plans + Business travel insurance + You Matter EAP + LifeLock Identity Theft Protection + Critical Illness/Group Accident Insurance + Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: + Assist customers inside and outside a U-Haul center with U-Haul products and services. + Use smartphone-based U-Scan technology to manage rentals and inventory. + Move and hook up U-Haul trucks and trailers. + Clean and inspect equipment on the lot including checking fluid levels. + Answer questions and educate customers regarding products and services. + Prepare rental invoices and accept equipment returned from rental. + Install hitches and trailer wiring. + Fill propane (certification offered through U-Haul upon employment) + Drive a forklift (certification offered through U-Haul upon employment) + Other duties as assigned + Participate in ongoing continuous U-Haul education through U-Haul University. Customer Service Representative Minimum Qualifications: + Valid driver's license and ability to maintain a good driving record + High school diploma or equivalent Work Environment: The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts or machines, fumes or irritant chemicals. May be required to use protective clothing or gear such as masks, goggles, gloves or shields. Physical Demands: The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs. assisted or unassisted. U-Haul Holding Company, and its family of companies including U-Haul International, Inc. ("U-Haul"), continually strives to create a culture of health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire individuals who use nicotine products. The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. U-Haul has observed this hiring practice since February 1, 2020 as part of our commitment to a healthy work environment for our team. U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis. *Job #NLX269195354* Learn more at
    $22k-30k yearly est. 2d ago
  • Customer Service Rep(05917) - 917 Memorial Blvd

    Domino's Franchise

    Customer Care Representative Job In Picayune, MS

    RPM Pizza has been one of the largest Domino's franchises in the United States for over 40 years, is family-owned and operates over 175+ stores in five states, including Indiana, Michigan, Mississippi, Alabama, and Louisiana. While SAFELY being #1 in every community, we pride ourselves on helping our team members be the best version of themselves they want to be. From creating smiles to being number #1 we want you to come join the fun! Job Description As an RPM Customer Service Representative (CSR), you are the first and sometimes the only person interacting with our Customers. Your contact with every Customer plays an essential role helping us create smiles by making lives easier. Your professionalism and optimism are vital to creating a pleasant experience for Customers. You are the face of Domino's. WHAT DO CSRs DO? · Provide a fun, happy, and exciting environment for our Customers while taking orders. · Uphold and represent a rock-solid brand image. · Ensure our stores are kept clean and sanitized for our Team and Customers. · Get into the action and make perfect product all the time. · Learn organizational and inventory skills. · Provide amazing Customer service. · Execute time management skills and the ability to multi-task in a competitive work environment. · Help be part of the pizza industry that is leading in technology by using the most advanced equipment. · Demonstrate your own style while working in a diverse work environment. · The ability to take ownership in resolving problems. · Operate all equipment inside the store. WHAT'S IN IT FOR YOU? · Join a winning Team who is the best pizza company in the world & in every neighborhood! · Complete all RPM world class training programs to ensure you are set up for success in your role. · Work flexible fun hours and enjoy great product discounts. · Opportunity to continue your development through RPM Pizza College. · This is the first step for many to owning your own Dominos store. · Learn team building and problem-solving and develop your skills for the future. · Opportunity to give back to the community through partnerships and donations. · Variable hourly (meaning hours vary by week) position with competitive pay. · Medical, dental, vision insurance available if CSR averages 30 or more hours per week during a designated 9 month measurement period. · 401K program available. Qualifications · You must be 16 years of age or older (with a work permit in some areas) and possess a willingness to learn. · Strong communication and basic math skills to count change. · Be outgoing, have a positive, upbeat attitude with strong communication and verbal skills. · Ability to stand, walk, sit, carry, use machines, and lift up to 25 pounds. · Apply on jobs.dominos.com Additional Information All your information will be kept confidential according to EEO guidelines.
    $22k-30k yearly est. 14d ago
  • Customer Service Representative - State Farm Agent Team Member

    Joey Strickland-State Farm Agent

    Customer Care Representative Job In Grand Bay, AL

    Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Responsibilities Establish customer relationships and follow up with customers, as needed. Use a customer-focused, needs-based review process to educate customers about insurance options. Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. As an Agent Team Member, you will receive... 401K Hourly pay plus commission/bonus Health benefits Paid time off (vacation and personal/sick days) Flexible hours Growth potential/Opportunity for advancement within my agency Requirements Interest in marketing products and services based on customer needs Excellent communication skills - written, verbal and listening People-oriented Detail oriented Proactive in problem solving Able to learn computer functions Ability to work in a team environment If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
    $24k-31k yearly est. 37d ago
  • Customer Service Representative

    Rusty Rayborn-State Farm Agency

    Customer Care Representative Job In Wiggins, MS

    Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member. Insurance experience not required we will train the right person with the right skill set. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential. Responsibilities include but not limited to: Establish customer relationships and follow up with customers, as needed. Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification. Use a customer-focused, needs-based review process to educate customers about insurance options. Maintain a strong work ethic with a total commitment to success each and every day. As an Agent Team Member, you will receive... Base Salary plus Bonus and Commission Paid Time Off - for personal time and vacation Valuable experience Growth potential/Opportunity for advancement within my office Requirements: Excellent interpersonal skills Excellent communication skills - written, verbal and listening People-oriented Organizational skills Self-motivated Detail oriented Proactive in problem solving Dedicated to customer service Able to learn computer functions Pride in getting work done accurately and timely Ability to work in a team environment Ability to multi-task Provide timely and thorough activity reports to agent Property & Casualty license (must be able to obtain) Life and Health license (must be able to obtain) Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.
    $22k-30k yearly est. 28d ago
  • Account Service Representative

    C Spire 4.3company rating

    Customer Care Representative Job In Gulfport, MS

    Inspiration happens here. At C Spire, inspiration is our fuel. Everything we do is inspired by our customers. As an Account Service Representative, you'll join an elite, sales-focused team on the front-line of our retail locations. With benefits leading the industry, limitless earning potential, and a focus on winning together, there's only room for the most talented and driven team members. Responsibilities “Customer Inspired” isn't our slogan - it's our driving force, and not everybody is built for it. While we all bring our own strengths and skillsets to the table, there are some traits every C Spire Team Member needs to have: A relentless obsession to be the best in our industry A winner mentality determined to outsmart and outdo competitors A single-minded commitment to unbeatable customer experiences An unapologetic passion for innovation and technology An uncompromising drive toward continuous improvement A steadfast devotion to doing the right thing the right way A deep-seated dedication to accountability and ownership What you will get: Your sales efforts will not go unrewarded. Our average total compensation for our account service representatives is over $50,000 annually with an uncapped commission structure when monthly goals in wireless, home services, and business sales are exceeded. In addition to our hourly and commission structures, we want to invest in your future. Grow with us through our tuition reimbursement/assistance programs, advance in our company with management training programs, or excel right where you are with our retail sales team. Prepare for your future with best-in-class retirement benefits like our Employee Stock Ownership Program (ESOP) and 401k, along with extensive medical, dental, and vision insurance options. What we will expect: We strive to engage the exceptional and embrace operational excellence to deliver connectivity and technology solutions that advance our communities and better our customer's lives. Alongside your team, you'll dominate the telecommunications industry and reap the awards of achieving your sales goals. Our vision is to be the best at what we do. That requires working with passion, drive, and a dedication to results; we expect exceptional customer service with the highest level of integrity in all business practices. Qualifications What is required: One year of customer service or sales experience or a bachelor's degree or equivalent. Excellent communication skills. A passion for technology is a must - you will have to stay current on the latest devices and plans to be the consultant for our wireless and home services customers. Ability to work an irregular schedule - this position is full time with rotating shifts and includes some evenings and Saturdays. What is even better: Two or more years of experience in sales or providing customer-facing solutions in a fast paced or retail environment. Proven track record of goal attainment and professional advancement. Physical Requirements/Working Conditions: Must be able to work evenings and Saturdays in a flexible schedule shared by other department members. Must be able to lift 40 lbs. of materials. Must be able to stand for long periods of time, have finger/wrist/arm mobility, and finger dexterity to use computer keyboard and/or mouse, while viewing computer screen. Not ready to apply? Connect with us for general consideration.
    $17k-19k yearly est. 9d ago

Learn More About Customer Care Representative Jobs

How much does a Customer Care Representative earn in DIberville, MS?

The average customer care representative in DIberville, MS earns between $21,000 and $32,000 annually. This compares to the national average customer care representative range of $26,000 to $40,000.

Average Customer Care Representative Salary In DIberville, MS

$26,000
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