Post job

Customer care representative jobs in Duluth, MN - 81 jobs

All
Customer Care Representative
Customer Service Representative
Customer Engagement Specialist
Customer Sales Representative
Customer Specialist
Customer Service Advisor
Customer Care Specialist
Customer Care Consultant
  • Existing Customer Sales Representative

    Dbsrepair

    Customer care representative job in Duluth, MN

    Description Existing Customer Sales Representative - Expertise, Trust, and Thoughtful Solutions At DBS Residential Solutions, we believe that remarkable experiences start with knowledge, trust, and expertise. Our mission is to challenge the status quo and redefine the contractor industry by providing homeowners with a level of service and professionalism they've never seen before. If you are serious, sincere, and systematic, with a passion for learning, problem-solving, and guiding customers through well-researched solutions, this role is built for you. As an Existing Customer Sales Representative, you will use your expertise and consultative approach to guide homeowners in maintaining and enhancing their current home protection systems. You will take a thoughtful, education-based approach, ensuring that every homeowner understands their options and feels confident in their decisions. If you value quality, integrity, and ongoing learning, this role allows you to combine technical knowledge with impactful customer service. How You'll Make an Impact Conduct systematic in-home inspections, carefully diagnosing issues and explaining the science and long-term benefits behind our solutions. Educate homeowners on their current systems and risks, ensuring they have the information they need to make informed, confident decisions. Follow a structured, process-driven approach, guaranteeing consistency, reliability, and the highest level of customer trust. Build long-term relationships with homeowners, providing thoughtful recommendations that align with their home's specific needs. What You Bring A serious, thoughtful, and research-driven approach to sales and problem-solving. A methodical and systematic mindset, ensuring accuracy and quality recommendations. Experience in consultative or technical sales, home services, or customer education is strongly preferred. A valid driver's license, reliability, and a passion for continuous learning and development. What We Offer A structured, knowledge-based sales system-perfect for those who appreciate process and learning. Pre-set appointments-no cold calling, just meaningful, solution-based conversations. Base salary + uncapped commission-earn $60K-$100K+ while making an impact. Company-provided vehicle, full benefits, 401(K) match, and paid training. A culture of continuous learning, giving you the tools to become an expert in your field. DBS has a safe family culture with great opportunities! DBS is a regional leader in basement and foundation repair, concrete lifting and leveling, basement finishing and insulation services that is growing! We are looking for an Existing Customer Sales Representative to join our DBS family. If you are a born leader with a great work ethic who values quality work, customer service, and a company who will appreciate you, apply today to join us as our Existing Customer Sales Representative. All offers are contingent on submitting to and passing a thorough background check starting. Our Purpose: "A world where every family lives in a healthy, safe and comfortable home!" Our Mission: "Creating lasting "WOW" relationships with employees and customers, while providing permanent home performance solutions!" Our Core Values: "Positive, Teamwork & Humble" For more information about our company, visit ****************** DBS is an Equal Opportunity Employer. We encourage Women, Veterans, and Minorities to apply! Salary Description $60k - $80k per year
    $60k-100k yearly 19d ago
  • Job icon imageJob icon image 2

    Looking for a job?

    Let Zippia find it for you.

  • Hospice Care Consultant

    Gentiva Hospice

    Customer care representative job in Hermantown, MN

    Lead with purpose. Advocate with heart. Make a lasting difference. Join our growing team as a Hospice Care Consultant (HCC) - a strategic sales representative who champions our mission while developing strong, lasting relationships with key referral partners in the healthcare community. As a brand ambassador, you will: Educate, inform, and inspire confidence in our services, so that the right patients are referred at the right time Identify new referral opportunities by calling on hospitals, home health agencies, skilled nursing facilities, assisted living communities, clinics, and physician offices Engage in meaningful conversations with healthcare professionals about patient needs and how hospice care can support quality of life Plan and execute strategic marketing initiatives to increase awareness and drive referral growth Represent our organization at community events, professional associations, and educational in-services to promote our services Serve as a resource and advocate for patients and families, ensuring they understand hospice options and the benefits of early referrals About You What You Bring You're a results-driven, self-motivated professional who thrives on relationship-building, strategy, and heart-centered service. You have a deep understanding of the healthcare landscape and bring consultative marketing experience to the table. You're confident working independently and collaboratively with both clinical and operational teams. Bachelor's degree in business, marketing, communications or equivalent experience Minimum 2 years in healthcare sales, business development, or referral marketing Strong existing relationships with physicians, hospitals, skilled nursing facilities or home health professionals Prior experience in hospice, palliative care, or home health is a plus Excellent communication, presentation, and time-management skills Proficiency in Microsoft Office Suite and CRM platforms Sensitivity to the needs of terminally ill patients and their families Proven track record of meeting or exceeding admissions and census targets Compensation may vary within the salary range provided based on several factors including but not limited to a candidate's location, experience, education, skills, licensure, certifications and department equity. Gentiva provides associates with a comprehensive benefits and total rewards package, of which base pay is just one piece. Salary Range - $63,770 to $79,710 Full Time Employee Benefits: Medical, Dental, Vision Wellness Program and Resources 401k match PTO FMLA, ADA and other federal and state required leaves Short/Long Term Disability HSA Contribution Mileage or Fleet Car Program Cell Phone Reimbursement (for eligible roles) Short Term Incentive (for eligible roles) Tuition Reimbursement We Offer Benefits for All Associates (Full-Time, Part-Time & Per Diem): Competitive Pay 401(k) with Company Match Career Advancement Opportunities National & Local Recognition Programs Teammate Assistance Fund Additional Full-Time Benefits: Medical, Dental, Vision Insurance Mileage Reimbursement or Fleet Vehicle Program Generous Paid Time Off + 7 Paid Holidays Wellness Programs (Telemedicine, Diabetes Management, Joint & Spine Concierge Care) Education Support & Tuition Assistance (ASN to BSN, BSN to MSN) Free Continuing Education Units (CEUs) Company-paid Life & Long-Term Disability Insurance Voluntary Benefits (Pet, Critical Illness, Accident, LTC) Apply now to join our mission-driven team! Legalese This is a safety-sensitive position Employee must meet minimum requirements to be eligible for benefits Where applicable, employee must meet state specific requirements We are proud to be an EEO employer We maintain a drug-free workplace Location Gentiva Hospice Our Company At Gentiva, it is our privilege to offer compassionate care in the comfort of wherever our patients call home. We are a national leader in hospice care, palliative care, home health care, and advanced illness management, with nearly 600 locations and thousands of dedicated clinicians across 38 states. Our place is by the side of those who need us - from helping people recover from illness, injury, or surgery in the comfort of their homes to guiding patients and their families through the physical, emotional, and spiritual effects of a serious illness or terminal diagnosis. Hospice care: Gentiva Hospice, Emerald Coast Hospice Care, Heartland Hospice, Hospice Plus, New Century Hospice, Regency SouthernCare, SouthernCare Hospice Services, SouthernCare New Beacon Palliative care: Empatia Palliative Care, Emerald Coast Palliative Care Home health care: Heartland Home Health Advanced illness management: Illumia Health With corporate headquarters in Atlanta, Georgia, and providers delivering care across the U.S., we are proud to offer rewarding careers in a collaborative environment where inspiring achievements are recognized - and kindness is celebrated.
    $63.8k-79.7k yearly Auto-Apply 20d ago
  • Customer Sales & Service Representative

    DTS Fluid Power 3.6company rating

    Customer care representative job in Duluth, MN

    Want to use your customer service skills to solve real world problems? Want to free up your weekends & evenings and instead work Monday through Friday? Want to do all of this while getting paid a competitive base salary PLUS have incentive opportunities? How about all of the above AND benefits, paid time off and even tuition reimbursement? Customer service professionals-don't pass up this opportunity for a great career with a global industrial distribution company that allows you to do far more than just taking orders and fielding complaints. In partnership with over 4,000 world-class manufacturers, we are an industry-leading value-added distributor of a wide variety of innovative and reliable industrial products. Since 1923, we have been committed to always having the right part in stock and always getting it to the customer when they need it. Don't know anything about industrial distribution? THAT'S OKAY! We'll teach you. You will provide our customers with expert assistance to a wide variety of questions and problems. Unlike most CSR roles, you will build ongoing business relationships with our customers through repeated contact and consultation. As this is a service and parts center, our ability to win and retain customers' business often depends on your ability to quickly and efficiently provide them with just the right parts and/or solutions - especially when customers are experiencing costly equipment breakdowns. You will also, on occasion, have the ability to utilize your mechanical aptitude to help solve customer problems or troublesome processes. This is a great starting point from which to grow toward a sales or management career. Applied has a clear growth path with countless success stories of employees rising through the ranks. Just some of the things you'll be doing on a daily basis: Assist customers by phone and in person at our facility Use your customer service skills and talents to clarify their needs, do research, and (after you get up to speed) recommend parts Be focused and driven to meet / exceed monthly sales goals while increasing customer satisfaction Process quotes, take orders and provide post-order service REQUIREMENTS Our Customer Service Representatives are self-motivated and driven by a desire to exceed expectations. They have strong prioritization and multitasking skill, a sense of urgency, and take pride in their verbal and written communication. Interpersonal skills and the ability to establish rapport and build solid relationships with a wide variety of customers are critical. Specific qualifications for the role include: 6 months of customer service experience preferred Desire to increase knowledge in industrial distribution products Excellent telephone skills Ability and desire to learn new systems and processes quickly Enjoys working with computers, including basic knowledge of Microsoft Office (specifically Outlook & Excel) and comfortable with Google search engine High school diploma or equivalent Valid driver's license and clean driving record (MVR) SAP / ERP experience, preferred but not required Some knowledge of industrial distribution products and hydraulics, preferred but not required SALARY & BENEFITS As a Customer Service Representative with Applied Industrial Technologies, you will be part of a stable and established company with consistently strong performance and growth. At Applied, you are encouraged to take advantage of all the training the company has to offer and to bring fresh ideas to the team. Starting Salary: In accordance with applicable wage transparency law requirements, the typical estimated total compensation for this position is $40k-$60k per year. This includes hourly ($18-$24) based on experience, as well as quarterly and monthly bonus opportunities based on performance. No specific amount is guaranteed. Benefits: Here is just some of what we have to offer: Base salary and bonus opportunities Health, vision, and dental coverage, 401(k) w/ company match Paid vacation, sick time, and company holidays Tuition reimbursement Personalized training and development program Career development and advancement opportunities Build a rewarding career with a global leader in industrial distribution! #LI-AC1 Founded in 1923, Applied Industrial Technologies (NYSE: AIT) is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. Our leading brands, specialized services, and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multi-channel capabilities that provide choice, convenience, and expertise. Applied Industrial Technologies is built on a philosophy that puts people first. We are an equal opportunity employer, and we are committed to a workforce in which we enforce fair treatment and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.
    $40k-60k yearly Auto-Apply 60d+ ago
  • Customer Service Advisor - Migrant Help

    Maximus 4.3company rating

    Customer care representative job in Duluth, MN

    Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care. We are more than just a call centre; we are a vital support line and a compassionate ear for some of the most vulnerable members of our communities, and we are seeking a dedicated Customer Service Advisor to join our team. This is a United Kingdom, Homebased position. You must be living in the United Kingdom, with the correct Right to Work in the UK (British passport/VISA etc.) to be considered for this role. Any applications from outside of the UK will not be considered. This role will be working late shifts - 5 x 7.5 hour days between 12pm - 10pm Monday-Sunday and will work some weekends, which could be 1 Saturday or Sunday or on occasions the full weekend and some bank holidays.. The shifts will be a mixture of these hours and a rota will be provided in advance. 12pm - 8pm 1pm - 9pm 2pm - 10pm. Start date: Monday 19th January 2026. This role is perfect for someone who is passionate about providing help to those who need it most. As a Customer Service Advisor in our contact centre, you will play a crucial role in delivering outstanding service to our service users by handling a high volume of calls, emails, and live chats. Partnering with the esteemed charity, Migrant Help, you will provide essential support to Asylum Seekers, making a significant difference in their lives. 1. Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary. 2. Identify and address safeguarding concerns promptly and effectively. 3. Meet customer service standards and performance goals. 4. Respond to difficult and sensitive cases with empathy, patience, and resilience. 5. Deliver information services across multiple channels (telephone, online, email, and live chat). 6. Resolve service user issues proactively, calmly, and professionally. 7. Offer guidance, tailored recommendations, and signposting to Service Users. 8. Follow established processes and adjust to evolving procedures. 9. Manage confidential information with strict adherence to data protection standards. 10. Proactively seek and address feedback to drive continuous improvement in role. Qualifications & Experience • Experience performing under pressure and handling demanding situations whilst staying calm and patient. • Experience maintaining high levels of accuracy and attention to detail in all tasks. • Experience collaborating with diverse teams to achieve common goals. • Ability to solve complex problems and deliver solutions in a timely manner. • Experience managing multiple tasks efficiently, ensuring deadlines are met and quality is maintained. • Ability to resolve conflict, ensuring a positive outcome. • Ability to work independently, demonstrating initiative and good decision-making skills. • Strong written English skills to accurately input and record service user information. Desirable • Experience working with service users with additional needs and adapting to unique requirements. • Awareness of mental health issues and a passion for further learning and development in this area. Individual Competencies • Ability to maintain composure and effectiveness in challenging and sometimes distressing situations, being able to regain stability following setbacks. • Ability to listen and engage with service users, understanding their needs and replying appropriately. • Ability to show empathy towards other's experiences and emotions. • Clear, effective and engaging communication skills with service users. • A positive approach to fostering an encouraging environment for colleagues and service users. • Proficient using a variety of digital software applications, and openness to learning new technologies. • Ability to prioritise time and tasks to meet deadlines and achieve objectives. • An open approach to embracing diverse perspectives and adapting to new ideas and ways of working. • Ability to adapt to changing environments and needs, being flexible and resilient in situations. • Ability to demonstrate the Maximus Values by showcasing integrity, taking accountability for actions and decisions, and upholding high ethical standards. Desirable • Possess cultural awareness, with the ability to respect and interact with people from diverse backgrounds. EEO Statement Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post. We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process. Minimum Salary £ 25,185.00 Maximum Salary £ 25,185.00
    $31k-36k yearly est. 9d ago
  • Part-time Engagement Specialist - Teller

    Members Cooperative Credit Union 3.4company rating

    Customer care representative job in Duluth, MN

    We are seeking an outgoing, friendly, and energetic individual to join our team as an Part-Time Engagement Specialist (Teller) at our Bluestone location. As the first point of contact for our members, you will play a critical role in creating meaningful connections and delivering an exceptional member experience. You will build strong relationships, proactively identify financial needs, and provide tailored solutions that promote financial well-being. Additionally, you will maintain comprehensive knowledge of our products and services, educating members on options that empower their financial success. You will also process transactions promptly and accurately while ensuring compliance with credit union policies and procedures. If you are enthusiastic about helping others, committed to community engagement, and ready to make a lasting impact, we invite you to join our team! Key Responsibilities Serve as the primary point of contact for members, delivering an exceptional experience with every interaction. Process a variety of financial transactions accurately and efficiently, including deposits, withdrawals, payments, and transfers. Maintain comprehensive knowledge of credit union products and services; educate members on options that support their financial goals. Meet or exceed sales and service goals through active engagement and relationship-building. Promote financial wellness by providing guidance and resources to help members achieve financial success. Promote the credit union s values through professional representation and active participation in community engagement efforts. Qualifications High school diploma or equivalent. Minimum of two years of experience in a customer service/sales focused role. Previous financial experience preferred. Cash handling experience. Ability to communicate clearly and professionally, both verbally and in writing, with individuals at all levels of financial understanding. Demonstrated capability to manage multiple projects and competing priorities while delivering an exceptional member experience. Comfortable with continuous interactions with the public throughout the workday. Experience in, and comfortable with, deescalating issues with upset members. Intermediate to advanced user level experience with Microsoft Office suite including Word, PowerPoint, and Outlook. Schedule Schedule will vary, Monday Friday 8:45 a.m. 5:15 p.m. Occasional Saturday shift as needed, 9:00 a.m. -12:00 p.m. Wage & Hour Details Part-time, up to 28 hours per week Pay is hourly Starting pay range: $18-$19/hr., pay commensurate with experience Benefits Medical, dental and vision plan options Health Saving Account and Flexible Spending Account options 401(k) with competitive company match Paid time off, paid holidays, personal time, and paid volunteer time Development time and tuition reimbursement Company provided life insurance, short-term and long-term disability insurance Voluntary benefits including life, critical illness, accident, and hospital indemnity coverage Paid parental leave Discretionary, annual profit-sharing bonus Equal Opportunity Employer/Veterans/Disabled Members Cooperative Credit Union (MCCU) is an Equal Employment Opportunity employer. We are committed to an inclusive organizational environment that encourages the full participation of all members of our diverse workforce and enables everyone to maximize their talents, skills, and abilities to serve our members. MCCU recruits, hires, employs, trains, promotes, and compensates individuals based on job-related qualifications and skills. We do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. For questions or, if you need assistance completing the application process, please contact *************************.
    $18-19 hourly 10d ago
  • Customer Care Representative

    Kolar Automotive Group

    Customer care representative job in Hermantown, MN

    Kolar Automotive Group has had the privilege of serving the community for over 50 years. As a family owned and operated business, earning the trust of our customers, employees and community is what drives us to be better. We pride ourselves on doing business differently than everyone else. We strive to maintain our strong footprint in the community and not be your typical automotive dealership by having a great team, a strong business model, a healthy and rewarding company culture, and being intensely focused on quality. BENEFITS: 401(k) Health Insurance Life Insurance Paid Training Paid Vacation Paid Holidays No Sundays Discounts on service, parts and vehicles! RESPONSIBILITIES: Generate appointments and quotes by means of proactive outbound prospecting and lead activity management in an effort to qualify and market to potential customers Handle all incoming internet email leads and internet phone leads Be available to respond to email inquiries in a professional, well-spoken manner Assist customers in appropriate vehicle selection Direct customers to product information resources, including those available on the internet Check email frequently and respond to inquiries immediately Deliver inquiries/messages intended for other sales personnel and departments promptly REQUIREMENTS: Good verbal and written communication skills Proficient with Microsoft Word, Excel, and Outlook Ability to hit sales quotas and closing percentages Must have a clean & valid driver's license
    $32k-39k yearly est. Auto-Apply 60d+ ago
  • Customer Service Representative - Duluth, MN

    Kedia Corporation

    Customer care representative job in Duluth, MN

    Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field Job Description Tasks Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Check to ensure that appropriate changes were made to resolve customers' problems. Determine charges for services requested, collect deposits or payments, or arrange for billing. Refer unresolved customer grievances to designated departments for further investigation. Review insurance policy terms to determine whether a particular loss is covered by insurance. Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments. Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills. Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods. Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills. Tools used in this occupation: Autodialers - Autodialing systems; Predictive dialers Automated attendant systems - Voice broadcasting systems Automatic call distributor ACD - Automatic call distribution ACD system Scanners Standalone telephone caller identification - Calling line identification equipment; Dialed number identification systems DNIS Technology used in this occupation: Contact center software - Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani Email Customer relationship management CRM software - Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRM Electronic mail software - Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft Outlook Network conferencing software - Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani Chat Spreadsheet software - Microsoft Excel Knowledge Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology. English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Qualifications Skills Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Speaking - Talking to others to convey information effectively. Service Orientation - Actively looking for ways to help people. Persuasion - Persuading others to change their minds or behavior. Reading Comprehension - Understanding written sentences and paragraphs in work related documents. Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Writing - Communicating effectively in writing as appropriate for the needs of the audience. Coordination - Adjusting actions in relation to others' actions. Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do. Negotiation - Bringing others together and trying to reconcile differences. Abilities Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences. Oral Expression - The ability to communicate information and ideas in speaking so others will understand. Speech Clarity - The ability to speak clearly so others can understand you. Speech Recognition - The ability to identify and understand the speech of another person. Written Expression - The ability to communicate information and ideas in writing so others will understand. Near Vision - The ability to see details at close range (within a few feet of the observer). Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem. Written Comprehension - The ability to read and understand information and ideas presented in writing. Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense. Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). Additional Information If this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.
    $32k-41k yearly est. 22h ago
  • Customer Service Rep(07368) 7002 Grand Ave

    Domino's Franchise

    Customer care representative job in Duluth, MN

    ABOUT THE JOB You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you. We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you. ADVANCEMENT Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity. DIVERSITY Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential. SUMMARY STATEMENT We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first! WORK CONDITIONS Exposure to: Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks. In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas. Sudden changes in temperature in work area and while outside. Fumes from food odors. Exposure to cornmeal dust. Cramped quarters including walk-in cooler. Hot surfaces/tools from oven up to 500 degrees or higher. Sharp edges and moving mechanical parts. SENSING Talking and hearing on telephone. Near and mid-range vision for most in-store tasks. Depth perception. Ability to differentiate between hot and cold surfaces. TEMPERAMENTS The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgements and decisions. Additional Information Additional Job Details PHYSICAL REQUIREMENTS including, but not limited to the following: Standing Most tasks are performed from a standing position. Walking For short distances for short durations. Surfaces include ceramic tile bricks with linoleum in some food process areas. Height of work surfaces is between 36 and 48. Sitting Paperwork is normally completed in an office at a desk or table. Lifting Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck. Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'. Cases are usually lifted from floor and stacked onto shelves up to 72 high. Carrying Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves. Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store. Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray. Pushing To move trays which are placed on dollies. A stack of trays on a dolly is approximately 24 - 30 and requires a force of up to 7.5 pounds to push. Trays may also be pulled. Climbing Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance. Stooping/Bending Forward bending at the waist is necessary at the pizza assembly station. Toe room is present, but workers are unable to flex their knees while standing at this station. Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day. Forward bending is also present at the front counter and when stocking ingredients. Crouching/Squatting Performed occasionally to stock shelves and to clean low areas. Reaching Reaching is performed continuously; up, down and forward. Workers reach above 72 occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves. Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes. Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones. Hand Tasks Eye-hand coordination is essential. Use of hands is continuous during the day. Frequently activities require use of one or both hands. Shaping pizza dough requires frequent and forceful use of forearms and wrists. Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter. Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes. Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes. Machines, Tools, Equipment, Work Aids Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.
    $32k-41k yearly est. 5d ago
  • Customer Service Representative - State Farm Agent Team Member

    Nate Kahring-State Farm Agent

    Customer care representative job in Duluth, MN

    Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Responsibilities Establish customer relationships and follow up with customers, as needed. Use a customer-focused, needs-based review process to educate customers about insurance options. Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. As an Agent Team Member, you will receive... Hourly pay plus commission/bonus Paid time off (vacation and personal/sick days) Flexible hours Growth potential/Opportunity for advancement within my agency Hiring Bonus up to $ Requirements Interest in marketing products and services based on customer needs Excellent communication skills - written, verbal and listening People-oriented Detail oriented Proactive in problem solving Able to learn computer functions Ability to work in a team environment If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
    $32k-41k yearly est. 1d ago
  • Guest and Resort Care Specialist

    Odyssey Resorts

    Customer care representative job in Two Harbors, MN

    Full-time Description Grand Superior Lodge - Two Harbors, Minnesota Discover Your Odyssey Are you an adventurer at heart, seeking a workplace that fuels your passion and a team that feels like family? Start your Odyssey with us-an award-winning team that not only works together but plays together, creating an environment where every day is an adventure. Why Odyssey? At Odyssey Resorts, we don't just offer job opportunities; we provide a canvas for your career dreams. Here's what you can expect: Flexible Freedom: Experience work-life balance with flexible schedules, working hours, and payday on demand. Your success is not just about the work you do; it's about the life you build around it. Employer Recognition: Join a company recognized as a Star Tribune Top Minnesota Workplace for four consecutive years. Odyssey has become an employer of choice, fostering happy employees and a culture worth celebrating. State-of-the-Art Resources: Access cutting-edge tools and resources designed for your success. With ample and relevant learning and training resources, we invest in your growth. Hospitality from the HEART: Immerse yourself in a culture that revolves around the “Hospitality from the HEART” philosophy-a welcoming space where diversity, equity, and inclusion are not just words but lived experiences. Be part of a team where your unique contributions brighten the lives of guests and enrich your own journey. Engage, Innovate, Impact: Become a part of Odyssey Cares, including our sustainability program aligned with the UNESCO Sustainable Travel Pledge. Our team actively invests in local communities, collaborates for industry innovation, supports charitable causes, and encourages personal stewardship. At Odyssey, your work extends beyond the resorts; it's a catalyst for positive change. Open Doors for Growth: As part of a growth-focused company, unlock opportunities for career advancement. You'll be part of an engaged team that values your ideas and nourishes your potential. Awesome Benefits: Enjoy a comprehensive benefits package that includes health, dental, and vision insurance, along with voluntary life and AD&D coverage. We also offer voluntary accident and critical illness insurance, hospital indemnity insurance, pet insurance, a 401(k) plan, PTO, and an Employee Assistance Program (EAP). Your well-being is our priority! Your Odyssey Awaits: Ready to create lasting memories, enrich lives, and be part of an extraordinary journey? Join Odyssey Resorts, where every day is a new adventure, and your story is yet to be written. Work here. Play here. Thrive here. Grand Superior Lodge is seeking a Guest and Resort Care Specialist to join our award-winning team. This position plays a pivotal role in guaranteeing an exceptional experience for our guests. This position is ideal for those who like to perform a variety of tasks both indoors and outdoors. This position includes rotating weekend shifts. Scheduled hours are Friday and Saturday from 2:00 PM to 10:00 PM, and Sunday through Thursday from 1:00 PM to 9:00 PM. ESSENTIAL FUNCTIONS To perform this job successfully, an individual must be able to perform each essential function satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Be vigilant in monitoring the property. Address or report any issues or concerns identified during routine inspections. • Perform daily inspections of the grounds and facilities. Arrange furniture, pick up trash, clean common areas and event spaces, restock supplies and assist with security and safety issues as necessary. • Track time and maintain an accurate timetable of tasks and parts used throughout each shift. • Assist with guest enhancement programing; assemble s'mores kits, collect fire starting supplies, assemble craft kits, maintain lawn games, maintain fleet of bicycles, and assist with event set up as needed. • Assist with guest and employee transportation as needed. • Be approachable and proactive in engaging with guests by being welcoming and outgoing. • Monitor pool and follow closure procedures as assigned. • Perform ground maintenance such as mowing lawns, trimming hedges, removing weeds, raking and disposing of leaves and refuse, chopping and stacking firewood, clear snow, etc. • Maintain vehicle, tools, and equipment (including uniform) in good and proper working order. • Assist maintenance team with projects; ensure projects are completed in a safe, efficient manner. • Arrange furniture and equipment when requested; clean resort buildings and grounds as needed; assist with security issues as needed. • Perform preventative maintenance on all resort property. • Take and respond to guest calls and requests; work to resolve any issues in a timely, efficient manner. • Respond to emergency situations and resolve immediate safety concerns; be available for on-call shifts, as needed. Requirements EDUCATION, EXPERIENCE High school diploma or general education degree (GED) preferred; one-year related experience preferred; or acceptable equivalent combination of education and experience. CERTIFICATIONS, LICENSES, REGISTRATIONS • Valid driver's license • Obtain Pool Operator License within six months of employment, if required COMPETENCIES, SKILLS, ABILITIES To perform the job successfully, an individual should demonstrate the following competencies, skills, and abilities: • Upholds Odyssey Values and the principles of HEART. • Ability to be adaptable and flexible. • Prioritizes and plans work activities, creating action plans when necessary. • Uses time efficiently. • Maintains acceptable attendance and punctuality. • Follows through on commitments. • Working knowledge of tools, methods, operations, and materials used in resort and building maintenance. • Working knowledge of occupational hazards and safety precautions necessary to perform manual labor and maintenance work. • Ability to read and interpret documents such as safety rules, operating manuals, etc. • Ability to prepare general reports and correspondence. • Ability to effectively present information and respond to customers. • Ability to add, subtract, multiply, and divide. • Ability to interpret a variety of instructions furnished in written or oral form. • Ability to use a computer for email and basic word processing. PHYSICAL DEMANDS While performing the duties of this job, the employee is constantly required to stand, walk, sit, hear, use hands, reach, climb, stoop, and kneel. The employee will frequently be required to talk and taste and/or smell. The employee must be able to lift and/or move up to 100 pounds. Specific vision requirements include close and distant-vision capabilities. WORK ENVIRONMENT While performing the duties of this job, the employee will be frequently exposed to outdoor weather conditions. The employee will seldom be exposed to wet, hot, humid conditions, high, precarious places, fumes or airborne particles, and chemicals or solutions. The employee will be exposed to moderate noise conditions. Due to the cyclical nature of the hospitality industry, the employee may be required to work varying schedules that reflect the business needs of the resort. In addition, attendance at all scheduled training sessions and meetings is required. The above is intended to describe the general nature and requirements of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. Odyssey Resorts is an equal opportunity employer committed to a policy of nondiscrimination with respect to race, color, religion, sex, national origin, and any other class protected by federal, state, or local law, including, but not limited to, medical condition, disability, marital status, age, sexual orientation, or pregnancy. Salary Description $16.80 to $20.16/hourly
    $16.8-20.2 hourly 7d ago
  • Customer Specialist/Delivery

    Hom Furniture, Inc. 4.4company rating

    Customer care representative job in Duluth, MN

    Job DescriptionDescription: Pay and Schedule $23 - 25 per hour Flexible four day work week Responsibilities The Customer Specialist/Delivery is responsible for driving a straight truck along a daily delivery route. Tasks along the delivery route include: Delivering customers' furniture including assembly and installation of the furniture when required. Inspecting furniture for flaws or damage. Resolving customer complaints should they arise by working with the Customer Care department. The Customer Specialist/Delivery will inspect and clean the company vehicle to keep it presentable and functioning. While working both independently and as part of the warehouse team, Customer Specialist/Delivery are expected to unpackage, assemble, and prepare furniture for transport in customer vehicles. This includes making sure that furniture is adequately wrapped in protective materials and properly tied down. Inspecting furniture for damage and flaws is an important part of the duties of a Customer Specialist/Delivery in order to ensure customer satisfaction. Other duties as assigned Benefits HOM Furniture offers its full-time employees a competitive benefits package. Paid Time Off- 20 Days in 1st year for full-time employees Medical and/or Dental Coverage 401(k) Employee Contribution Plan 401(k) Employer Matching Employee discount Career advancement opportunities and training Pay on Demand - options for receiving earned wages Requirements: Education: Must be working towards or have a high school diploma or GED. Licenses Required: Must have a driver's license and a clean driving record. Must be able to pass a D.O.T. Medical Physical. Experience: 1-3 years related experience preferred. Physical Demands: High physical demands can be required. The employee is regularly required to stand for sustained periods of time. The employee can be expected to lift, push, and pull up to 150 pounds individually and up to 300 pounds as a part of a team. Occasionally, The employee will be required to ascend and descend ladders and stairs in a safe manner. May be required to work safely from heights when necessary. The employee must adhere to safe lifting techniques, follow proper training for learned job hazards and ergonomic risk factors, participate in the departmental stretching program, and maintain an overall safe working environment. Other: Must be able to communicate effectively both verbally and in writing. Must be 21 or older. *Reasonable accommodations will be made for those who require it. HOM Furniture is proud to be an equal opportunity workplace. Individuals seeking employment at HOM Furniture are considered without regard to race, color, religion, gender expression or identity, sexual orientation, national origin, marital status, age, creed, public assistance status, disability, membership or activity in a local commission, or any other characteristic or classification protected by federal, state or local law.
    $23-25 hourly 14d ago
  • Customer Service - Customer Service Representative

    Amsoil 4.3company rating

    Customer care representative job in Superior, WI

    AMSOIL INC. has an exciting opportunity as Customer Service Representative. As a Customer Service Representative, you will provide outstanding, friendly customer service while accurately and efficiently handling customer inquiries. This position reports in-office to the AMSOIL center in Superior, Wisconsin. Core Responsibilities: Provide outstanding customer service over the phone, online chat, and through email Accurately enter customer orders over the phone into online management system Provide pricing information to customers as well as inform customers of new products and make suggestions Work with distribution centers to document and resolve issues where customers receive damaged product or orders with missing or incorrect products Contact customers to proactively renew expiring accounts, conduct recent order surveys, notify of product recalls, update contact information, and other customer service initiatives Coordinate various administrative tasks between calls such as establishing new customer accounts, processing internet transactions, and reviewing and qualifying account applications Position Requirements: High School diploma or equivalent Minimum of 1 year of customer service experience Strong public relations and customer service skills Ability to communicate effectively, courteously, and professionally Strong skills in operating a computer with proficiency in Microsoft Office Suite Ability to multi-task and demonstrate attention to detail while coordinating tasks between calls Must be able to sit at a desk and work at a computer for long hours Available 40 hours/week, Monday - Friday between the hours of 7 a.m. - 7 p.m. Preferred Qualifications: Experience working in a call center environment Other Details: Pay Type - Hourly Starting Pay - $18.00/hour
    $18 hourly 16d ago
  • Customer Service / Sales Representative

    Iron Trail Motors

    Customer care representative job in Cloquet, MN

    Job description Immediate opening for Customer Service/Sales Representatives to join our growing team! If you have previous customer facing sales or service experience and want to earn a excellent income we want to meet you! You will be joining one of the most exciting, fast paced, and rewarding careers in customer service sales with unlimited earning potential! Our representatives daily mission is answer questions and educate customers on how to buy the right vehicle that fits their budget and needs. Sales Consultant Responsibilities: Smile, and have a positive attitude Learn the product to become a product knowledge expert Present, demonstrate, and educate customers on specific vehicles Help customers find the right vehicle for their needs and budget Prospect and contact existing and potential customers to make them aware of manufacturer special offers Set follow-up appointments to keep customers aware of latest developments Use computer software to keep organized and provide excellent customer service Desire to succeed * Please do not apply unless you meet the following requirements. Applicants that do not meet the following requirements will not be considered. Valid Drivers License Previous customer service/sales experience Familiarity with computer software/typing Strong attention to detail Ability to work a rotating schedule 5 days per week. Our business hours are Monday - Friday 8:30am -7pm and Saturday 9am to 4pm. You must be motivated by high income potential and want to earn a minimum of $60,000.00 to $120,000.00 or more per year. Job Type: Full-time Pay: $60,000.00 - $120,000.00 per year Benefits: Benefits: -Paid Time Off at 30 days -Medial Insurance, Health, Vision, Dental, including advanced benefits of Free virtual visits and over 550 Free prescriptions! -401K -Employee Discounts on vehicles, parts and service -Paid training and career development Compensation Package: Commission pay Monthly bonus Schedule: Day shift Evenings as needed Monday to Friday Rotating weekends Ability to Relocate: Cloquet, MN 55720: Relocate before starting work (Required) Work Location: In person #hc165027
    $32k-41k yearly est. 26d ago
  • Customer Service Representative - State Farm Agent Team Member

    Denise Burggraff-State Farm Agent

    Customer care representative job in Moose Lake, MN

    Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative-State Farm Agent Team Member. Insurance experience not required; we will train the right person with the right skill set. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer service experience. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career. Responsibilities Serve as a primary contact for customers via phone, email, in-person walk-ins and text. Establish customer relationships and follow up with customers, as needed. Provide prompt, accurate and knowledgeable support which includes responding to inquiries about insurance availability, eligibility, coverages, policy changes, billing clarification and resolving issues. Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. Maintain accurate documentation of all customer interactions. Order office & marketing supplies, complete daily deposits and daily mail needs. Work collaboratively with team members to meet agency service and retention goals. As an Agent Team Member, you will receive... From $45,000 annual+ bonuses available Simple IRA (matching) Health Insurance Holiday Pay Paid time off, birthday day off Team Lunches & Outings Monday-Friday 8:30-5 schedule, no weekends Training & development Continuing Education License Reimbursement Growth potential/Opportunity for advancement within my agency Agent Aspirant Program for individuals aspiring to start their own agency Requirements Interest in marketing products and services based on customer needs Excellent communication and interpersonal skills - written, verbal and listening People-oriented, you like to talk to others High attention to detail and ability to manage multiple tasks simultaneously Proactive in problem solving Pride in getting work done accurately and timely Able to learn computer functions and company software Property & Casualty Insurance License (must be able to obtain) Life & Health Insurance License (must be able to obtain) Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education This is an in-office position, must be able to commute to our agency daily in Moose Lake, MN. If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
    $45k yearly 9d ago
  • Part-time Engagement Specialist - Teller

    Members Cooperative Credit Union 3.4company rating

    Customer care representative job in Duluth, MN

    Job Description We are seeking an outgoing, friendly, and energetic individual to join our team as an Part-Time Engagement Specialist (Teller) at our Bluestone location. As the first point of contact for our members, you will play a critical role in creating meaningful connections and delivering an exceptional member experience. You will build strong relationships, proactively identify financial needs, and provide tailored solutions that promote financial well-being. Additionally, you will maintain comprehensive knowledge of our products and services, educating members on options that empower their financial success. You will also process transactions promptly and accurately while ensuring compliance with credit union policies and procedures. If you are enthusiastic about helping others, committed to community engagement, and ready to make a lasting impact, we invite you to join our team! Key Responsibilities Serve as the primary point of contact for members, delivering an exceptional experience with every interaction. Process a variety of financial transactions accurately and efficiently, including deposits, withdrawals, payments, and transfers. Maintain comprehensive knowledge of credit union products and services; educate members on options that support their financial goals. Meet or exceed sales and service goals through active engagement and relationship-building. Promote financial wellness by providing guidance and resources to help members achieve financial success. Promote the credit union's values through professional representation and active participation in community engagement efforts. Qualifications High school diploma or equivalent. Minimum of two years of experience in a customer service/sales focused role. Previous financial experience preferred. Cash handling experience. Ability to communicate clearly and professionally, both verbally and in writing, with individuals at all levels of financial understanding. Demonstrated capability to manage multiple projects and competing priorities while delivering an exceptional member experience. Comfortable with continuous interactions with the public throughout the workday. Experience in, and comfortable with, deescalating issues with upset members. Intermediate to advanced user level experience with Microsoft Office suite including Word, PowerPoint, and Outlook. Schedule Schedule will vary, Monday - Friday 8:45 a.m. - 5:15 p.m. Occasional Saturday shift as needed, 9:00 a.m. -12:00 p.m. Wage & Hour Details Part-time, up to 28 hours per week Pay is hourly Starting pay range: $18-$19/hr., pay commensurate with experience Benefits Medical, dental and vision plan options Health Saving Account and Flexible Spending Account options 401(k) with competitive company match Paid time off, paid holidays, personal time, and paid volunteer time Development time and tuition reimbursement Company provided life insurance, short-term and long-term disability insurance Voluntary benefits including life, critical illness, accident, and hospital indemnity coverage Paid parental leave Discretionary, annual profit-sharing bonus Equal Opportunity Employer/Veterans/Disabled Members Cooperative Credit Union (MCCU) is an Equal Employment Opportunity employer. We are committed to an inclusive organizational environment that encourages the full participation of all members of our diverse workforce and enables everyone to maximize their talents, skills, and abilities to serve our members. MCCU recruits, hires, employs, trains, promotes, and compensates individuals based on job-related qualifications and skills. We do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. For questions or, if you need assistance completing the application process, please contact *************************.
    $18-19 hourly 11d ago
  • Customer Service Representative - Duluth, MN

    Kedia Corporation

    Customer care representative job in Duluth, MN

    Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field Job Description Tasks Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Check to ensure that appropriate changes were made to resolve customers' problems. Determine charges for services requested, collect deposits or payments, or arrange for billing. Refer unresolved customer grievances to designated departments for further investigation. Review insurance policy terms to determine whether a particular loss is covered by insurance. Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments. Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills. Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods. Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills. Tools used in this occupation: Autodialers - Autodialing systems; Predictive dialers Automated attendant systems - Voice broadcasting systems Automatic call distributor ACD - Automatic call distribution ACD system ScannersStandalone telephone caller identification - Calling line identification equipment; Dialed number identification systems DNIS Technology used in this occupation: Contact center software - Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani EmailCustomer relationship management CRM software - Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRMElectronic mail software - Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft OutlookNetwork conferencing software - Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani ChatSpreadsheet software - Microsoft ExcelKnowledgeCustomer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Qualifications Skills Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.Speaking - Talking to others to convey information effectively.Service Orientation - Actively looking for ways to help people.Persuasion - Persuading others to change their minds or behavior.Reading Comprehension - Understanding written sentences and paragraphs in work related documents.Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.Writing - Communicating effectively in writing as appropriate for the needs of the audience.Coordination - Adjusting actions in relation to others' actions.Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.Negotiation - Bringing others together and trying to reconcile differences. AbilitiesOral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.Oral Expression - The ability to communicate information and ideas in speaking so others will understand.Speech Clarity - The ability to speak clearly so others can understand you.Speech Recognition - The ability to identify and understand the speech of another person.Written Expression - The ability to communicate information and ideas in writing so others will understand.Near Vision - The ability to see details at close range (within a few feet of the observer).Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.Written Comprehension - The ability to read and understand information and ideas presented in writing.Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense.Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). Additional InformationIf this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.
    $32k-41k yearly est. 60d+ ago
  • Bilingual Russian Customer Service Representative (Remote - New York, NY)

    Maximus 4.3company rating

    Customer care representative job in Duluth, MN

    Description & Requirements Maximus is currently hiring for Bilingual Russian Customer Service Representatives to join our New York State of Health (NYSOH) team. This is a remote opportunity requiring residency within 100 miles of New York, NY. Every day, Customer Service Representatives (CSRs) at Maximus are entrusted to serve some of the most vulnerable communities by providing customer care to millions of New Yorkers who need to maneuver through complex healthcare plans. During these uncertain times we ensure that we are delivering the best outcomes possible for our clients and customers - ensuring every action is thoughtful, open, transparent, and done with integrity. To prepare you for this role, Maximus provides paid, comprehensive training which ensures our customer service representatives care for each caller with the highest levels of knowledge and professionalism. Why Maximus? - • Competitive Compensation - Quarterly bonuses based on performance included! - • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance. - • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching. - • Paid Time Off Package - Enjoy PTO, Holidays, and sick leave, along with Short and Long Term Disability coverage. - • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP). - • Recognition Platform - Acknowledge and appreciate outstanding employee contributions. - • Tuition Reimbursement - Invest in your ongoing education and development. - • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees. - • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs. - • Professional Development Opportunities- Participate in training programs, workshops, and conferences. Essential Duties and Responsibilities: - Answer incoming calls from consumers including the general public, prospective enrollees and people assisting enrollees or acting on their behalf in accordance with all performance standards, policy and procedures, and protocols including but not limited to the confidentiality and privacy policies. - Respond effectively to all forms of inbound and outbound contacts. - Track and document all inquiries using the applicable systems. - Process new applications for health care coverage via the telephone including building tax household, household income, eligibility determinations, interpreting determinations made by the Marketplace, and enrollment into health plans. Transfer/refer consumers to appropriate entities according to the established guidelines. - Process life event changes, demographic updates, disenrollment requests, and special enrollment periods as requested. - Facilitate the fulfillment of caller requests for materials via mail, email, or download. - Facilitate translation services for non-English speaking callers according to procedures. - Escalate calls or issues to the appropriate designated staff for resolution as needed. - Attend meetings and trainings as requested and maintain up-to-date knowledge of all programs and systems. - Respond to all inquiries consistent with confidentiality and privacy policies and refer callers to alternate sources when appropriate. - Meet Quality Assurance (QA) and other key performance metrics. - Responsible for adhering to established safety standards. - Must be able to remain in a stationary position for an extended period of time. - Occasionally lift, carry, or otherwise move items weighing up to 25 pounds. - Work is constantly performed in an office environment. - Perform other duties as assigned by management. Minimum Requirements - High school diploma or GED required and 6+ months of relevant professional experience required, or equivalent combination of education and experience. - This position requires proficiency in English and Mandarin, Cantonese or Russian language or proficiency in both Spanish and Haitian Creole languages. - Must be able to speak, read and translate in Russian and English fluently. - Residency within 100 miles of New York, NY is required. - Strong data entry and telephone skills. - Excellent organizational, interpersonal, written, and verbal communication skills. - Ability to perform comfortably in a fast-paced work environment. - Ability to successfully execute many complex tasks simultaneously. - Ability to work as a team member, as well as independently. - Previous experience with computers, phone systems, and headsets preferred. - Previous experience in customer service preferred. Home Office Requirements: - Internet speed of 20mbps or higher required (you can test this by going to ******************* - Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router. - Must currently and permanently reside in the Continental US. #NYSOHPriority #NYSOHcsr #CSRLinkedInNYSOH #LI-Remote EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 21.50 Maximum Salary $ 21.50
    $31k-39k yearly est. Easy Apply 7d ago
  • CSR / Pizza Maker - $14/hr

    Domino's Franchise

    Customer care representative job in Superior, WI

    Domino's in Superior is looking for fun, energetic, go getters. No experience is necessary. Candidate must be willing to work some late nights and weekends. Job responsibilities include: Answering phones, doing dishes, folding boxes, helping with daily prep, and of course making our delicious food. Punctuality is a must. Fill out application here or at the store. No phone calls please. All smiling faces welcome. Additional Information All your information will be kept confidential according to EEO guidelines.
    $30k-38k yearly est. 14d ago
  • Customer Specialist/Delivery

    Hom Furniture 4.4company rating

    Customer care representative job in Hermantown, MN

    Full-time Description Pay and Schedule $23 - 25 per hour Flexible four day work week Responsibilities The Customer Specialist/Delivery is responsible for driving a straight truck along a daily delivery route. Tasks along the delivery route include: Delivering customers' furniture including assembly and installation of the furniture when required. Inspecting furniture for flaws or damage. Resolving customer complaints should they arise by working with the Customer Care department. The Customer Specialist/Delivery will inspect and clean the company vehicle to keep it presentable and functioning. While working both independently and as part of the warehouse team, Customer Specialist/Delivery are expected to unpackage, assemble, and prepare furniture for transport in customer vehicles. This includes making sure that furniture is adequately wrapped in protective materials and properly tied down. Inspecting furniture for damage and flaws is an important part of the duties of a Customer Specialist/Delivery in order to ensure customer satisfaction. Other duties as assigned Benefits HOM Furniture offers its full-time employees a competitive benefits package. Paid Time Off- 20 Days in 1st year for full-time employees Medical and/or Dental Coverage 401(k) Employee Contribution Plan 401(k) Employer Matching Employee discount Career advancement opportunities and training Pay on Demand - options for receiving earned wages Requirements Education: Must be working towards or have a high school diploma or GED. Licenses Required: Must have a driver's license and a clean driving record. Must be able to pass a D.O.T. Medical Physical. Experience: 1-3 years related experience preferred. Physical Demands: High physical demands can be required. The employee is regularly required to stand for sustained periods of time. The employee can be expected to lift, push, and pull up to 150 pounds individually and up to 300 pounds as a part of a team. Occasionally, The employee will be required to ascend and descend ladders and stairs in a safe manner. May be required to work safely from heights when necessary. The employee must adhere to safe lifting techniques, follow proper training for learned job hazards and ergonomic risk factors, participate in the departmental stretching program, and maintain an overall safe working environment. Other: Must be able to communicate effectively both verbally and in writing. Must be 21 or older. *Reasonable accommodations will be made for those who require it. HOM Furniture is proud to be an equal opportunity workplace. Individuals seeking employment at HOM Furniture are considered without regard to race, color, religion, gender expression or identity, sexual orientation, national origin, marital status, age, creed, public assistance status, disability, membership or activity in a local commission, or any other characteristic or classification protected by federal, state or local law.
    $23-25 hourly 14d ago
  • Customer Service / Sales Representative

    Iron Trail Motors

    Customer care representative job in Cloquet, MN

    Immediate opening for Customer Service/Sales Representatives to join our growing team! If you have previous customer facing sales or service experience and want to earn a excellent income we want to meet you! You will be joining one of the most exciting, fast paced, and rewarding careers in customer service sales with unlimited earning potential! Our representatives daily mission is answer questions and educate customers on how to buy the right vehicle that fits their budget and needs. Sales Consultant Responsibilities: Smile, and have a positive attitude Learn the product to become a product knowledge expert Present, demonstrate, and educate customers on specific vehicles Help customers find the right vehicle for their needs and budget Prospect and contact existing and potential customers to make them aware of manufacturer special offers Set follow-up appointments to keep customers aware of latest developments Use computer software to keep organized and provide excellent customer service Desire to succeed * Please do not apply unless you meet the following requirements. Applicants that do not meet the following requirements will not be considered. Valid Drivers License Previous customer service/sales experience Familiarity with computer software/typing Strong attention to detail Ability to work a rotating schedule 5 days per week. Our business hours are Monday - Friday 8:30am -7pm and Saturday 9am to 4pm. You must be motivated by high income potential and want to earn a minimum of $60,000.00 to $120,000.00 or more per year. Job Type: Full-time Pay: $60,000.00 - $120,000.00 per year Benefits: Benefits: -Paid Time Off at 30 days -Medial Insurance, Health, Vision, Dental, including advanced benefits of Free virtual visits and over 550 Free prescriptions! -401K -Employee Discounts on vehicles, parts and service -Paid training and career development Compensation Package: Commission pay Monthly bonus Schedule: Day shift Evenings as needed Monday to Friday Rotating weekends Ability to Relocate: Cloquet, MN 55720: Relocate before starting work (Required) Work Location: In person
    $32k-41k yearly est. 60d+ ago

Learn more about customer care representative jobs

How much does a customer care representative earn in Duluth, MN?

The average customer care representative in Duluth, MN earns between $29,000 and $43,000 annually. This compares to the national average customer care representative range of $26,000 to $40,000.

Average customer care representative salary in Duluth, MN

$35,000

What are the biggest employers of Customer Care Representatives in Duluth, MN?

The biggest employers of Customer Care Representatives in Duluth, MN are:
  1. Kolar Automotive Group
Job type you want
Full Time
Part Time
Internship
Temporary