Customer care representative jobs in Erie, PA

Join One of the Fastest-Growing Remodeling Companies in the U.S! Home Genius Exteriors has skyrocketed from $2.7M to $161M in just 6 years-and we're on track to hit $1B faster than anyone in the industry. We're looking for ambitious individuals ready to grow their careers in a fast-paced, high-energy environment. What You'll Do: Connect with new clients and set inspection appointments Promote our top-rated products and services Engage customers through face-to-face presentations Sharpen your skills in weekly training sessions What We're Looking For: 18+ years old, no experience or education required Strong communication & people skills Confident, motivated, and eager to grow Flexible schedule: weekdays (11-7) & 4 weekends/month Pay & Perks: $17.25-$22/hr base ($25-$35+/hr with bonuses) $65K-$135K+ annual earning potential (no cap, not a commissions position) Bonuses, company trips (Cancun, Vegas, Bahamas), events & perks Company vehicle for fieldwork Health, dental & vision (with advancement - employees must qualify for these benefits: full time employee, earning the promotion of team lead before benefits packages can be offered) Why HGE? We're redefining remodeling-with a 97% employee satisfaction rating and 4.9 stars on Google. Here, you'll find more than just a job-you'll find A Different Experience.

Expivia Marketing is seeking customer service representatives to join our team! ! However, please note there will be mandatory initial in-person training at our main office in Erie, PA. Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Keeping records of customer interactions, transactions, comments, and complaints. Communicating and coordinating with colleagues as necessary. Providing feedback on the efficiency of the customer service process. Ensure customer satisfaction and provide professional customer support. Qualifications: Previous experience in sales, customer service, or other related fields a PLUS High School Diploma or GED Equivalent Ability to build rapport with customers Strong communication skills and professionalism Detail Oriented Ability to multitask and manage time effectively Provide a consistent positive attitude & effort Have a warm and engaging disposition. Apply now for the opportunity to join an exciting, professional, and growing organization. As we grow, we will primarily fill additional Management, HR, and Client Service positions from within. To apply, please fill out the online application and attach your resume. Resumes may also be sent to ******************.

Company DescriptionJobs for Humanity is partnering with Aarons to build an inclusive and just employment ecosystem. Therefore, we prioritize individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Deaf or Hard of Hearing, Black, Hispanic, Asian, Military Veterans, the Elderly, the LGBTQ, and Justice Impacted individuals. This position is open to candidates who reside in and have the legal right to work in the country where the job is located. Company Name: Aarons Job DescriptionWe are Aaron's - an industry leader in the sales and lease-to-own retail industry known for quality brand names and superior customer service. We provide our team members the opportunity to reach their full potential in a team-oriented, high-energy, recognition-based environment with competitive pay and benefits. This is much more than a job - it is a career with purpose. This is a non-exempt role, paid an hourly wage. The average pay reflected includes base wages for average hours scheduled and average incentive compensation for this role over a twelve month time period. All average pay/compensation amounts are estimates and are not guarantees of any specific hourly wage or incentive compensation amount, nor of future performance. Aaron's Customer Account Advisors serve as coaches to our customer, driving payment collections and lease agreement renewals by understanding lease agreement benefits and ensuring customers are 100% satisfied with the product. As a Customer Account Advisor, you will build relationships with our customers over the phone and face-to-face to help bring them one-step closer to ownership. Skills for Success Customer Account Advisors can connect and relate well to people, demonstrate empathy, listen attentively, explain things simply and easily, and successfully navigate difficult conversations. Strong multi-tasking, organizational, negotiation and persuasion skills are necessary. Like all Aaron's team members, they share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life. The Work Attainment and upkeep of customers' accounts including maintaining updated customer information in the store computer system and documenting all customer payment appointments. Direct contact with customers who have not renewed their Lease agreement(s) both in home visits and over the phone Sell customers on the benefits of timely lease agreement renewal payments Assist the Customer Account Manager in setting and achieving daily, weekly and monthly revenue and renewal goals Assist with merchandise returns and guest deliveries as directed by management Clean and certify merchandise in the Quality Assurance Center for all items personally returned Complete and maintain weekly vehicle maintenance sheet and route sheets daily Load, secure and protect product in company vehicle Safely operate company vehicle Assist the Sales Team as needed Any reasonable duties requested by management Requirements United States at least 21 years old with a valid state Driver's License and compliance with the Company's Driver Qualification Policy; including satisfactory MVR (driving record). Canada at least the age of 18. Must meet DOT requirements to obtain certification in required states (United States) Ability to work schedule of hours varying from 8 am to 9 pm Ability to lift up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly Two years of retail/customer service experience preferred High School diploma or equivalent preferred Excellent interpersonal and communication skills High energy with the ability to effectively perform all functions of the store and multitasking effectively Proper telephone etiquette Uphold the Aaron's Brand and protect company assets Maintain a professional appearance Proficient computer skills Aaron's Total Rewards Our team members are our greatest asset. As an expression of our appreciation, Aaron's is proud to offer outstanding career training, competitive performance incentives, excellent advancement opportunities, and a distinctive benefits package which includes: Sundays off Employee assistance program Employee purchase program with exclusive discounts Physical and financial well-being programs Tuition reimbursement Employee Business Resource Groups 401(k) plan with contribution matching Paid time off, including vacation days, sick days, and holidays Life and disability insurance Medical, dental and vision insurance Paid paternal leave Stock purchase plans Pay on Demand **Benefits vary based on full- and part-time employment status. About Aaron's At Aaron's we offer sales and lease-to-ownership of specialty items including furniture, consumer electronics, home appliances, and accessories throughout the United States and Canada. Our customers shop at Aaron's for the same reason you should choose us for the next step in your career - our ability to positively influence people's lives. If you are looking for a company with the passion and dedication to make a difference in the lives of customers and team members alike, join us today. Aaron's is committed to creating a diverse and inclusive work environment, celebrates our team members' differences, and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, pregna

Join Livingston, the largest customs broker in Canada and the third largest entry filer in the U.S. We're a market leader offering customs brokerage, consulting and compliance, and freight forwarding services at more than 90 key locations in North America, Europe and Asia. Customs brokerage is our core business and helping our customers navigate the complex and changing world of international trade is what we do best. Consider joining our team for the opportunity to grow your career. From entry level to expert advisors, our supportive culture of learning will help you get the career you want. Job Type: Full Time Location: ON Fort Erie - CN050 JOB SUMMARY This position reports to the Manager, Service Delivery and acts as the primary support and day to day client contact for the client service teams/operations to ensure quality standards are met and the integrity of the client records/system defaults are maintained and compliant; facilitate release and entry summary completion; accountable for a range of client and customs process management and compliance activities including release support, tariff database management, classifications, client instructions/requirements maintenance and auditing service delivery activities to ensure client service delivery satisfaction. This position assists in ensuring that all entries are classified and billed accurately and within LII service standards to ensure their clients' complete satisfaction. KEY DUTIES & RESPONSIBILITIES Build and maintain excellent, direct working relationship with the client and/or carriers, provides day to day contact and support. Prioritize and complete work according to client's needs, demands, customs requirements and Livingston standards for release conditions and ensure compliance. Create and proactively maintain the client tariff database, ensuring all associated system maintenance files/information, associated vendors and keywords are accurate and current in order to take advantage of data defaults for accurate quality output and one-step processing. Update information as necessary. Verify documentation for release conditions, compliance and rating compliance (e.g., free trade certificates). Create, maintain and adhere to client Standard Operating Procedures (SOPs) and Exceptions to Standard Procedures (ESPs). Identify opportunities to improve service delivery, operational productivity and relationships within North American Brokerage operations. Ensure accurate and timely release and rating of shipments on all modes of transportation for their assigned client base, including auditing work completed by Release Pool or the NSC in Air/Sea locations. Provide support, guidance and mentoring to Release Operations members to ensure accurate release and rating activities are completed to achieve service levels (non-Air/Sea locations only). Escalate items for additional resolutions or return entries to release team members and recommend corrective actions. Create customs entries in appropriate system through proper vendor and keyword selection and interpretation of Customs document for both high and low value shipments. Key in shipment information for EDI release, rating and billing, ensuring that all mandatory fields are completed and accurate. In a professional manner, work directly with and contact clients/carriers to obtain missing documentation, information and/or instructions. Works directly with Customs and PGA's as necessary. Conduct periodic checks to ensure accurate application of tariff and valuation along with proper selection of client/importer information. Responsible to conduct documented internal audit. Assist MSD in compiling and reporting performance measurement statistics for the Client Service Team. Participate fully with other team members in the day-to-day operations of the team, including setting priorities, organizing and scheduling work, coordinating with others, problem-solving and decision-making, participating in meetings and handling special projects. Proactively coordinate and implement electronic data relationships to gain efficiencies and improve one-step processing. Keep abreast of new systems developments. Perform other related duties as assigned by management. Adhere to established policies and procedures. KNOWLEDGE & SKILLS Excellent oral and written communication and organizational skills. Client Service oriented -- interpersonal skills with internal/external clients and coworkers. Ability to handle large volumes and meet tight deadlines. Strong knowledge of company policies and procedures. Attention to detail; organization, completeness and accuracy. Good analytical skills with problem-solving ability. Ability to make decisions and recommendations within authorized limitations. Excellent time management skills. Ability to present a professional image. Knowledge of Word and Excel software. Office equipment/machinery used: Personal computer and common business machines/software WORK EXPERIENCE - MINIMUM REQUIRED 3 years of related experience EDUCATION Required: High School/GED or equivalent Preferred: Associates Degree or post-secondary education CERTIFICATIONS DESCRIPTION Working towards/or successful completion of the Certified Customs Specialists (CCS) designation with the Canadian Society of Customs Brokers (CSCB) or the National Customs Brokers & Forwarders Association of America (NCBFAA) is a requirement, if not already obtained. Successful completion of the CCS examination is a mandatory requirement for further advancement. COMPETENCIES AccountabilityBusiness Acumen and Straight TalkAgilityCustomer First FocusInclusion and CollaborationLeading and Developing All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin. For Canada: Livingston is an equal opportunity employer and committed to creating and sustaining an inclusive environment in which all individuals are treated with dignity, respect and one which reflects the diversity of the community in which we operate. Accommodations are available for applicants and employees with disabilities throughout the recruitment process. If you require accommodations for interviews or other meetings, please advise when submitting your application.

We have an opportunity for a Senior Customer Service Representative at our Urick Ductile Solutions facility in Erie, PA! The Senior Customer Service Representative serves as the director of first impressions and the primary point of contact for all customer interactions. This position supports our Professional Tools division and plays a vital role in maintaining Urick's long-standing commitment to customer satisfaction. Urick Ductile Solutions is a ductile iron foundry producing a wide variety of high-quality castings for diverse markets. Our organization is customer-centric, which has led to exceptionally strong customer relationships built on trust and reliability. In this Role, Your Responsibilities Will Be: Serve as the main contact for all customer inquiries and communications. Manage shipping documentation, internal and external portals, and change order requests. Collaborate with production scheduling to address expedite requests. Communicate updates related to lead times, shutdowns, surcharges, and price schedules. Support and serve as back-up for the Shipping Coordinator as needed. Oversee and track the invoicing process. Support new product development by tracking samples through the manufacturing cycle. Lead accounts receivable collection efforts in coordination with the accounting department. Process and document RMAs (Returned Material Authorizations) in partnership with the quality department. Maintain product sales representative commission schedules and approve payments. Update internal systems with current customer contacts, ship locations, remarks, and product notes. Work with key suppliers to expedite purchase orders and communicate updates to scheduling, sales, and customers. For this Role, You Will Need: High School Diploma or GED Previous experience in a customer service or similar role. Experience in a manufacturing environment. Positive and professional demeanor with an outgoing personality. Strong computer skills and a system-savvy approach. Proficiency with Microsoft Office Suite (Excel, Word, Outlook, etc.). Excellent analytical, organizational, and decision-making skills. Strong verbal and written communication abilities. Ability to think on your feet, problem-solve creatively, and propose clear solutions. Must be authorized to work in the United States without current or future sponsorship . Preferred Qualifications that Set You Apart: Associate degree or equivalent experience. Experience working with ERP systems. Our Culture & Commitment to You At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives-because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results. We recognize the importance of employee wellbeing. We prioritize providing flexible, competitive benefits plans to meet you and your family's physical, mental, financial, and social needs. We provide a variety of medical insurance plans, with dental and vision coverage, Employee Assistance Program, 401(k), tuition reimbursement, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave. #LI-BC3

Agility is continuing to expand and serve as a major force in the contact center industry. Our unique culture of innovation creates an environment where you will continually learn and be challenged to develop your career. Job Description We have immediate openings for Customer Service Agents, Management Trainees and Inside Sales Reps. Apply now at ************************* or stop in at 2323 West 38th Street Monday through Friday 10 to 4. No Phone Calls Please! Additional Information Start a successful career - We're offering paid training, forward-looking opportunities, flexible hours, and a full complement of benefits including 401(k). Apply online at ************************* call our employment hotline at 866-1900, or stop in for a tour and apply on-site at 2323 West 38th Street, Erie, Pa. 16506

Do your friends and co-workers refer to you as a people person? Have friends or people told you or suggested you go into sales? Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so we are looking for employees just like you in the ever-changing Sign Industry. As a FASTSIGNS Customer Service Representative, you will be the initial contact with current customers as well as prospective customers in our FASTSIGNS Center. You will work with customers in numerous ways such as email, telephone, in-person and at their place of business. You will be working to build long-lasting relationships by turning prospects into customers and then into long term clients. The sign industry is ever changing and dynamic. All you have to do is look all around and you'll see there are signs of all types everywhere. You will never be bored working in the sign industry as even the smallest of jobs up to very large projects are unique and highly customized. FASTSIGNS is the franchise industry leader with over 700 locations in many countries worldwide. We have the most extensive training programs both online and in-person in the industry. Working for FASTSIGNS will allow you to grow your personal and business skills. At FASTSIGNS we pride ourselves on the best customer service in the Sign Industry and to prove it we survey our customers to ensure we constantly improve our service. Our ideal candidate for this position is someone who is outgoing, responsive, eager to learn and has the ability to build relationships. Great listening skills, documentation and organization are highly valued in candidates for this position. You will learn to prepare estimates, implement work orders and ensure timely delivery of finished orders. You will be involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center. We are not just looking for just anyone to fill this position, we are looking for someone that believes they are the best! We don't consider this position as an entry-level we consider the position a stepping stone for any individual who wants a career path and personal growth in their life. If you think you have what it takes to be successful in this dynamic industry we encourage you to apply. Are you that person? Compensation: $31,500.00 - $85,000.00 per year At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities. Are you ready to plan for your future? Discover your next career. Make your statement. Learn more by exploring the positions offered by FASTSIGNS centers. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.

Join Our Award Winning Team! With flexible schedules, team member discounts, scholarship opportunities, and fun recognition programs, Delta Sonic offers a variety of career paths for you to grow with us. Recognized nationally as a Top Place to Work, we take great pride in providing outstanding opportunities and a positive work culture. Team Members Enjoy: Career opportunities Flexible schedules Team member discounts Scholarship opportunities Competitive benefits package to include, Health, Dental, Vision, Life, and Disability Insurances with 401k, HSA, and FSA A fun, team-oriented culture Equal opportunity employer Responsibilities: As a front-line representative of the Delta Sonic Team, Customer Advisors are responsible for greeting all customers in a positive, enthusiastic, professional manner while educating them on the large variety of carwash and detail shop services that we offer. These professional services have been expertly crafted to greatly improve our customer's vehicle appearance and enjoyment. This is a fast-paced position that requires the ability to multi-task with a sense of urgency while meeting customer service expectations. Additional responsibilities include, but are not limited to, transacting customer purchases, maintaining proper cash handling procedures, and following all position-specific procedures. Customer Advisors will begin their training in the position of Delta Tech to enhance their product knowledge. The pay rate for the Delta Technician position is $14.25 per hour. Individuals in this position can enjoy working in the carwash and/or detail shop, depending on the location's staffing needs. The pay rate for the Customer Advisor position is $14.75 per hour plus commission. Requirements: Customer Advisors will be hired into the entry-level position of Delta Technician. The pay rate while working in the Delta Technician position is $14.25. Upon completion and certification of the required training for the Customer Advisor position, the pay rate is $14.75 per hour plus commission. Excellent communication skills and a passion for providing great customer service A competitive drive with a desire to rank amongst the top advisors in the company Unwavering honesty and integrity Courteous and professional demeanor Prior experience in automotive service writing, customer service, and/or sales is preferred Ability to compute basic mathematical calculations Willingness to work in all weather conditions, both indoor and outdoor environments, and extreme temperature conditions Ability to work with a sense of urgency Willingness to adapt easily to change as our products/services/promotions update frequently Ability to stand in an assigned work location, walk, and bend for long periods of time Ability to lift moderate amounts of weight Willingness to work a flexible schedule Effective June 1, 2024, seasonal employment opportunities due to attending school are no longer available. Year-round schedule availability is required to be considered for employment Delta Sonic participates in the E-Verify Program. Delta Sonic has been awarded as a Top Place to Work!

Job Description Join Our Team as a Customer Service Specialist! Are you passionate about pets and love connecting with people? At Paws 'n Claws PlayCare & Styling S'paw, located in Erie, PA, we're more than just a pet care business-we're a community dedicated to providing top-notch care and a welcoming experience for pets and their owners. If you're looking for a role that combines your love for animals with your knack for customer service, we'd love to meet you! About the Role: Customer Service Specialist As a Customer Service Specialist, you'll be the friendly face and helpful voice that ensures every customer-whether they have two legs or four-feels valued and cared for. From answering questions to assisting with purchases, you'll play a key role in creating a positive experience for our clients. What You'll Do: Key Responsibilities Greet customers warmly and assist with inquiries about our services and products. Provide knowledgeable recommendations on pet care items, food, and treats. Process transactions accurately and efficiently. Schedule services (Styling, PlayCare & Lodging) accurately Maintain a clean and organized boutique to create a welcoming environment. Support the team with additional tasks to ensure smooth day-to-day operations. What We're Looking For: Skills & Qualifications Experience: At least 1 year of experience in customer service or a related field. Communication: Strong interpersonal and communication skills to engage with customers and team members alike. Pet Passion: A genuine love for animals and a desire to help pet owners find the best solutions for their furry friends. Reliability: A dependable team player who thrives in a fast-paced environment. Friendly and Bubbly Personality: We get to know our customers well and our customers get to know us well. Recognizing and matching that customer's energy is a must. Some love to joke - being able to banter back-and-forth with them is both fun and encouraged! Why You'll Love Working Here: Benefits & Perks We believe in taking care of our team as much as we care for our customers and their pets. Here's what we offer: - Free tee-shirts to keep you comfortable and part of the team. - Group dental and vision plans to support your health. - A retirement plan with 3% matching to help you plan for the future. - 20% off food and treats for your own furry friends. - 30% off all other boutique items (excluding flea medication) to spoil your pets and yourself. Our Culture & Values At Paws 'n Claws PlayCare & Styling S'paw, we're all about creating a fun, friendly, and supportive environment-for both our team and our customers. We take pride in our work, value collaboration, and share a deep love for pets. If you're looking for a workplace where you can make a difference and feel like part of a family, this is the place for you. Ready to Join the Pack? If this sounds like the perfect fit for you, we'd love to hear from you! Apply today and take the first step toward a rewarding career with Paws 'n Claws PlayCare & Styling S'paw. Let's make every tail wag and every customer smile-together! By applying to this job, you agree to receive periodic text messages from this employer and Homebase about your pending job application. Opt out anytime. Msg & data rates may apply. Powered by Homebase. Free employee scheduling, time clock and hiring tools.

Job DescriptionBenefits: Simple IRA License reimbursement Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a Customer Relations Representative - State Farm Agent Team Member with Aaron Bussard - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Manage customer inquiries and resolve issues. Maintain client records and update information as needed. Assist with customer retention strategies. Coordinate with other departments to ensure customer satisfaction. QUALIFICATIONS: Strong communication and problem-solving skills. Experience in customer service preferred. Ability to handle high-stress situations calmly.

Call Center - Switchboard Operator - Onsite, No Remote Work Full benefits including healthcare, 401K, Rewards program and Paid time off Multi-year contract Inbound calls only Second Shift - 3pm-11pm, Thursday, Friday, Saturday, Sunday. 32 hours per week. Magellan Solutions USA is a veteran-owned Call Center and BPO company with a track record of performance. Magellan is actively recruiting for a part-time Call Center Representative opportunity for a Federal client in Erie, PA Essential Duties and Responsibilities Answers incoming calls and communicate with clients with respect, courtesy, empathy, tact, and professionalism. Transfer to the appropriate extension or individual accurately. Troubleshoots situations accurately, quickly, and efficiently for customers on the phone. Be comfortable handling calls from a variety of callers under complex and stressful circumstances. Maintain an above average attendance record. Qualifications/Requirements High school diploma required Must have a Real ID Outstanding verbal communication skills (phone etiquette). Detail oriented, ability to multi-task, and highly organized. Prior customer service or call center experience preferred. Strong Microsoft Office skills. Able to work without direct supervision. Previous Military encouraged to apply Must be able to pass an extensive background check

Want to use your customer service skills to solve real world problems? Want to free up your weekends & evenings and instead work Monday through Friday? Want to do all of this while getting paid a competitive base salary PLUS have incentive opportunities? How about all of the above AND benefits, paid time off and even tuition reimbursement? Customer service professionals-don't pass up this opportunity for a great career with a global industrial distribution company that allows you to do far more than just taking orders and fielding complaints. In partnership with over 4,000 world-class manufacturers, we are an industry-leading value-added distributor of a wide variety of innovative and reliable industrial products. Since 1923, we have been committed to always having the right part in stock and always getting it to the customer when they need it. Don't know anything about industrial distribution? THAT'S OKAY! We'll teach you. You will provide our customers with expert assistance to a wide variety of questions and problems. Unlike most CSR roles, you will build ongoing business relationships with our customers through repeated contact and consultation. As this is a service and parts center, our ability to win and retain customers' business often depends on your ability to quickly and efficiently provide them with just the right parts and/or solutions - especially when customers are experiencing costly equipment breakdowns. You will also, on occasion, have the ability to utilize your mechanical aptitude to help solve customer problems or troublesome processes. This is a great starting point from which to grow toward a sales or management career. Applied has a clear growth path with countless success stories of employees rising through the ranks. Just some of the things you'll be doing on a daily basis: Assist customers by phone and in person at our facility Use your customer service skills and talents to clarify their needs, do research, and (after you get up to speed) recommend parts Be focused and driven to meet / exceed monthly sales goals while increasing customer satisfaction Process quotes, take orders and provide post-order service REQUIREMENTS Our Customer Service Representatives are self-motivated and driven by a desire to exceed expectations. They have strong prioritization and multitasking skill, a sense of urgency, and take pride in their verbal and written communication. Interpersonal skills and the ability to establish rapport and build solid relationships with a wide variety of customers are critical. Specific qualifications for the role include: 6 months of customer service experience preferred Desire to increase knowledge in industrial distribution products Excellent telephone skills Ability and desire to learn new systems and processes quickly Enjoys working with computers, including basic knowledge of Microsoft Office (specifically Outlook & Excel) and comfortable with Google search engine High school diploma or equivalent Valid driver's license and clean driving record (MVR) SAP / ERP experience, preferred but not required Some knowledge of industrial distribution products and hydraulics, preferred but not required SALARY & BENEFITS As a Customer Service Representative with Applied Industrial Technologies, you will be part of a stable and established company with consistently strong performance and growth. At Applied, you are encouraged to take advantage of all the training the company has to offer and to bring fresh ideas to the team. Starting Salary: Salary will be based on your experience and qualifications and added incentives will be earned based on performance. Benefits: Here is just some of what we have to offer: Base salary and bonus opportunities Health, vision, and dental coverage, 401(k) w/ company match Paid vacation, sick time, and company holidays Tuition reimbursement Personalized training and development program Career development and advancement opportunities Build a rewarding career with a global leader in industrial distribution! #LI - SB1 Founded in 1923, Applied Industrial Technologies (NYSE: AIT) is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. Our leading brands, specialized services, and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multi-channel capabilities that provide choice, convenience, and expertise. Applied Industrial Technologies is built on a philosophy that puts people first. We are an equal opportunity employer, and we are committed to a workforce in which we enforce fair treatment and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.

Exxpress Tire 2215 Powell Ave. Erie, PA 16505 ************** Job Details: Exxpress Tire, a local tire wholesaler, wants to add a Customer Service Representative to our team. We are looking for a self-motivated Customer Service Representative who thrives in a fast-paced environment and enjoys working within a team to accomplish sales goals. As a Customer Service Representative, your primary responsibilities will be ensuring the accuracy and inventory availability for incoming web-based and phone orders, building work orders, processing payments, answering phone calls, and executing sales and productivity goals. Candidates with prior retail sales/call center experience or automotive experience are not required but are considered a plus. Compensation & Work Schedule: The Customer Service Representative position is hourly and includes variable compensation based on an established annual Gross Profit target. Base Pay: $16.00 - $20.00 / hour based on experience Variable Incentive: Monthly incentive compensation is up to 30% of base pay Normal hours are M-F 8 am - 5 pm. Must be able to work rotating Saturdays (every 4th) Dress: Business Casual Benefits: Health Insurance Dental Insurance 401K Retirement Plan with Company Match Supplemental Benefits (Accident & Critical Illness) Paid Vacations Earned Paid Sick Time Paid Holidays off (New Year's Day, Christmas, Thanksgiving, 4th of July, Memorial Day, Labor Day) Employee Discount Program off Tires & Automotive Services Responsibilities: Ensuring accuracy and inventory availability for incoming web-based and phone orders Answering incoming phone calls Tracking expected deliveries for dealers Accepting, verifying, and processing cash and credit card payments Continue to grow your knowledge of product and manufacturer' associate dealer programs Assist in communicating program progress to associate dealers Outbound calls to new and existing clients Various misc. tasks as assigned Qualifications: Excellent communication skills both on the phone and in person Great multi-tasking skills Problem-solving skills Independent worker who also contributes to team goals Ability to sit for extended periods Basic understanding of Word, Excel, and PowerPoint Ability to lift up to 50 lbs. Possess a valid driver's license About Us: Exxpress Tire is a wholesale tire distributor with six distribution centers in Buffalo, NY; Rochester, NY; Syracuse, NY; Erie, PA; and Pittsburgh, PA. Exxpress Tire has been in business since 1993 and employs more than 200 team members. Our culture revolves around our people. We value team members who demonstrate the highest integrity, are willing to accept responsibility and ask for more, and are committed to the success of our business and their personal career development. *Exxpress Tire participates in the Work Opportunity Tax Credit Program

Job Description As a Roses/Roses Express Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise. Other duties may include unloading trucks, processing freight, recovering merchandise and stocking shelves. Duties and Responsibilities: • Provides customer engagement in positive and approachable manner. • Assists in maintaining a clean, well-stocked store for customers during their shopping experience. • Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor. • Independently stocks shelves and recovers merchandise in the store. • Accurately handles customer funds and processes transactions using the POS system. • Remains constantly aware of customer activity to ensure a safe and secure shopping environment. • Performs all other duties as assigned in order to maintain an effective and profitable store operation. Position Requirements: Education: Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assigned. Experience: Prefer experience working in retail, hotel, restaurant, grocery or drug store environments. Physical Requirements: Ability to regularly lift up to 40lbs. (and occasionally, up to 55 lbs.) from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling and repetitive lifting, with or without reasonable accommodation. Availability: Ability to work flexible, full-time schedule or part-time to include days, evenings, weekends and holidays. Skills and Competencies: Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management. Working Conditions • Retail store environment where extended periods of standing are required • Retail store stockroom environment subject to fluctuations in temperature • Frequent lifting and maneuvering of merchandise and displays. • Exposure to dust and extreme temperatures while unloading trailers. • Scheduled work hours may vary, to include evenings and weekends. • Occasional use of ladders required.

UniFirst is seeking a dedicated Customer Service Representative to join our team. You will be a key player in delivering outstanding customer service as a liaison between customers and the company. At UniFirst we have a 5-day work week, enjoy Saturday and Sunday off!! We have an immediate opening and provide on the job training. What you'll be doing: Assist customers by answering questions related to accounts, procedures, and services by telephone or email. Provide excellent customer service to both customers and UniFirst personnel. Perform accounts receivable duties: calling on outstanding accounts, processing credits and exchanges, and resolving account conflicts through UniFirst's escalation process. Partner and provide administrative support to UniFirst's Sales Department. Perform basic data entry and other administrative duties. What we're looking for: 2 years of Customer Service experience in an administrative setting is preferred. Prior Accounts Receivable experience is highly encouraged. High School diploma or GED equivalent is recommended. Verbal & written communication skills\: professional telephone and email etiquette. Essential skills\: active listener, responsive, and personable. Computer skills\: proficient knowledge of Microsoft Office products (i.e. Outlook, Excel, Word, TEAMS, etc) Time management and organizational skills with attention to detail. A collaborative, team-player capable of working independently. Problem solver in a dynamic environment. Comfortable performing basic mathematical skills (i.e. adding, subtracting, multiplying, dividing, etc.) Must be able to lift up to 25 pounds, occasionally carry parcels or packages, walk short distances, and sit for extended periods. What's in it for you? Training: We emphasize continuous learning and professional development, fostering a culture of growth and enabling team partners to reach their full potential. You'll receive on-the-job training, robust online training modules through our Service Certificate Program - Customer Service Representative, and access to UniFirst's innovative training platform, The Learning Center. Career Mobility: We're a growing company offering significant avenues for personal development and growth. Some companies like to promote from within, we love to! Community Culture: Our unique community culture is what makes UniFirst an organization that stands out from the rest. Diversity\: At UniFirst, you'll find an environment packed with different cultures, personalities, and backgrounds because we know it takes many kinds of people to make us successful. Pay & Benefits: On the job training + 401K with Company Match, Profit Sharing, Health Insurance, Employee Assistance Program, Life Insurance, Paid Time Off, Direct Payroll Deposit, Tuition Reimbursement, 30% Employee Discount, Employee Referral Bonuses. About UniFirst The fabric of UniFirst is woven from its very unique family culture where our Team Partners enjoy a small company feel while taking advantage of the resources and stability that come with being a 2 billion-dollar organization. UniFirst is an international leader in the $18 billion-dollar garment services industry. We currently employ over 14,000 team partners who serve 300,000 business customer locations throughout the U.S., Canada, and Europe. We were included in the top 10 of Selling Power magazine's “Best Companies to Sell For” list and recognized on Forbes magazine's “Platinum 400 - Best Big Companies” list. As an 80-year old company focused on annual growth, there's never been a better time to join our team. UniFirst is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws

Customer Service Representative Making Domino's high quality pizzas Food and portion control Hygiene and food safety Food preparation Taking customer orders and up selling Taking orders over phone and in person Dealing with customer concerns Greeting customers within 10 seconds Up selling Cash handling Keeping the customer area clean Assisting Pizza Makers with toppings and dough.

Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field Job Description Tasks Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Check to ensure that appropriate changes were made to resolve customers' problems. Determine charges for services requested, collect deposits or payments, or arrange for billing. Refer unresolved customer grievances to designated departments for further investigation. Review insurance policy terms to determine whether a particular loss is covered by insurance. Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments. Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills. Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods. Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills. Tools used in this occupation: Autodialers - Autodialing systems; Predictive dialers Automated attendant systems - Voice broadcasting systems Automatic call distributor ACD - Automatic call distribution ACD system ScannersStandalone telephone caller identification - Calling line identification equipment; Dialed number identification systems DNIS Technology used in this occupation: Contact center software - Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani EmailCustomer relationship management CRM software - Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRMElectronic mail software - Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft OutlookNetwork conferencing software - Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani ChatSpreadsheet software - Microsoft ExcelKnowledgeCustomer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Qualifications Skills Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.Speaking - Talking to others to convey information effectively.Service Orientation - Actively looking for ways to help people.Persuasion - Persuading others to change their minds or behavior.Reading Comprehension - Understanding written sentences and paragraphs in work related documents.Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.Writing - Communicating effectively in writing as appropriate for the needs of the audience.Coordination - Adjusting actions in relation to others' actions.Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.Negotiation - Bringing others together and trying to reconcile differences. AbilitiesOral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.Oral Expression - The ability to communicate information and ideas in speaking so others will understand.Speech Clarity - The ability to speak clearly so others can understand you.Speech Recognition - The ability to identify and understand the speech of another person.Written Expression - The ability to communicate information and ideas in writing so others will understand.Near Vision - The ability to see details at close range (within a few feet of the observer).Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.Written Comprehension - The ability to read and understand information and ideas presented in writing.Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense.Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). Additional InformationIf this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.

Job DescriptionBenefits: 401(k) Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Paid time off Training & development Tuition assistance Position Overview Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential. Responsibilities Establish customer relationships and follow up with customers, as needed. Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification. Work with the agent to establish and meet marketing goals. Maintain a strong work ethic with a total commitment to success each and every day. As an Agent Team Member, you will receive... Salary plus commission/bonus Paid time off (vacation and personal/sick days) Valuable experience Growth potential/Opportunity for advancement within my agency Requirements Excellent communication skills - written, verbal and listening Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams People-oriented Organizational skills Self-motivated Ability to work in a team environment Ability to effectively relate to a customer Property and Casualty license (must be able to obtain) Life and Health license (must be able to obtain) If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.

Job DescriptionDescription: The Client Service Representative I is an entry level retail employee responsible for maintaining an accurate record of a cash drawer and understanding the basic functions of the banking center and customer service. Duties and responsibilities include the following: ESSENTIAL DUTIES AND RESPONSIBILITIES Regular onsite attendance Flexible to work at other locations as needed Ability to work well with others in a team environment Provides accurate, efficient and exceptional customer service to internal and external customers Maintains knowledge of bank regulations, security and compliance responsibilities, products, policies, procedures and meets deadlines Satisfactorily completes all training required for the position Profitability - The Client Service Representative I assists in the branch initiatives impacting the banking center's profitability. Teller Window- Accountable for accuracy with cash, checks and customer transactions. Maintains a neat and orderly work area. Operations- Follows confidentiality guidelines and understands basic bank procedures. Sales- Accountable for own referrals. Products- Has a basic understanding of Andover Bank products and services. Goals- Achieves referral goals following Introductory period and helps with branch goals. Knowledge- Passes assigned tests and courses. Customer Service Fully understands Andover Bank's service standards and must meet or exceed them. Career Path At a minimum, a Client Service Representative I should strive to understand and master the following to be considered for a Client Service Representative II in a 9-12 month time frame. The following are recommendations and may not include all considerations required. Vault back-up Basic customer account maintenance Assist with ATM Order checks Branch end of day procedures Satisfactory balancing records Meets or exceeds service standards Minimal to no errors on customer transactions Efficient customer transactions Contributes to the overall team goals. Other duties as assigned SUPERVISORY RESPONSIBILITIES This job has no supervisory responsibilities QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION/EXPERIENCE High school diploma or general education degree (GED) required. Six months related sales or banking experience preferred. LANGUAGE SKILLS Ability to read and comprehend simple instructions, short correspondence and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers and other employees of the organization. MATHEMATICAL SKILLS Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. REASONING ABILITY Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. OTHER QUALIFICATIONS Computer Skills: Ability to perform basic computer skills and operate computer programs. Proficient in Microsoft Word and Excel. Customer service skills PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to stand; walk; or climb; and stoop, kneel or crouch. The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus WORKING ENVIRONMENT/CONDITIONS The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. No hazardous or significantly unpleasant conditions (such as a typical office) Requirements: