Ramp & Customer Service Agent
Customer care representative job in Eugene, OR
Company: Horizon Air The Team:
Our airport teams work together to move guests and their belongings from curb to cabin, creating remarkable experiences along the way. Whether customer-facing or behind the scenes, we want to hear from you if you can be welcoming to people from all walks of life, think on your feet, and manage a flexible schedule. In return, you'll receive a competitive total rewards package, professional development opportunities, and other benefits that are all designed to take you places.
Role Summary:
The Ramp & Customer Service Agent is responsible for above and below wing tasks which include guest interactions and ramp functions.
Key Duties:
Assist guests with travel needs (e.g., answering inquiries, baggage, ticketing, checking-in passengers and boarding flights) in a fast-paced environment.
Work outdoors in all types of weather conditions while performing below wing functions (e.g., transports baggage and cargo, loads and offloads luggage and cargo, aircraft marshaling, pushes back the aircraft and aircraft deicing).
Performs aircraft grooming and security searches.
Perform boarding and gate duties (e.g., assisting and directing guests, making announcements, process standby's and upgrade requests).
Process and secure guest luggage. Files and maintains luggage claims as necessary including damaged, delayed and pilferage.
Loads and offloads luggage and cargo with the use of conveyor belts.
At the direction of management, may be assigned to perform duties of varying capacities to ensure complete guest satisfaction.
Performs other duties as assigned.
Day in the Life:
To preview of a Day in the Life of a Horizon Air Customer Service Agent press play on the video above. If the above video does not work try using the following link: Day in the Life - Horizon CSA
Job-Specific Experience, Education & Skills:
Required
Strong written and verbal communication skills.
Ability to juggle multiple tasks in a fast-paced environment.
Must have a valid unexpired driver's license issued by a US state, a US territory or the District of Columbia.
Ability to learn and operate a computerized reservation system.
Typing speed of at least 25 WPM.
Ability to consistently lift 50 pounds.
Must be able to stand for long periods of time.
Must be able to bend, stoop, squat, reach and grasp.
Ability to perform basic mathematics.
Ability to work a flexible schedule including nights, weekends and holidays.
Ability to participate in paid training that may require overnight travel.
Depending on work location, ability to obtain USPS Mail Handling Certification.
Ability to obtain airport security clearance.
Ability to communicate in English.
High school diploma or equivalent.
Minimum age of 18.
Must be authorized to work in the U.S.
Preferred:
A minimum of 1 year of customer service or community service experience.
Job-Specific Leadership Expectations:
Embody our values to own safety, do the right thing, be caring and kind, and deliver performance.
Starting Rate: USD $16.24/Hr. Total Rewards:
Alaska Airlines, Hawaiian Airlines and Horizon Air pay and benefits can vary by company, location, number of regularly scheduled hours worked, length of employment, and employment status.
Free stand-by travel privileges on Alaska Airlines, Hawaiian Airlines & Horizon Air
Comprehensive well-being programs including medical, dental and vision benefits
Generous 401k match program
Quarterly and annual bonus plans
Generous holiday and paid time off
For more information about Alaska/Hawaiian/Horizon Total Rewards please visit our career site and view benefits.
Airport SIDA Badge Requirements:
Important notification for employees working at an airport or maintenance hangar: Employees will be required to obtain a SIDA badge provided by the airport authority and maintain good standing in order to keep their SIDA badge. Review the SIDA Badge Requirements document for a comprehensive overview. If an employee does not qualify for a SIDA badge or has their SIDA badge pulled from them, the employee will be terminated.
Regulatory Information:
Equal Employment Opportunity Policy Statement
It is the policy of Alaska Airlines, Hawaiian Airlines and Horizon Air to comply with all applicable federal, state and local laws governing nondiscrimination in employment and to ensure equal opportunity in all terms, conditions, and benefits of employment or potential employment.
We also prohibit discrimination and harassment against any employee or applicant for employment because of race, color, religion, sex, national origin, age, disability, veteran status, genetic information and other legally protected categories.
We have established an EEO Compliance Program under Section 503 of the Rehabilitation Act of 1973 (“Section 503”) and the Vietnam Era Veteran's Readjustment Assistance Act of 1974 (“VEVRAA”). All applicants and employees are treated without regard to their race, color, religion, sex, national origin, disability or protected veteran status. In addition, we have established an audit and reporting system to allow for effective measurement of its equal employment opportunity activities.
To implement this policy, we will:
(1) Recruit, hire, train and promote qualified persons in all job titles, without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information and any other legally protected categories;
(2) Ensure that employment decisions are based only on valid job requirements; and
(3) Ensure that all personnel actions and employment activities such as compensation, benefits, promotions, layoffs, return from layoff, Alaska Airlines, Hawaiian Airlines and Horizon Air sponsored programs, and tuition assistance will be administered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information and other legally protected categories.
Employees and applicants for employment will not be subjected to harassment, intimidation, threats, coercion or discrimination because they have engaged or may engage in (1) filing a complaint, (2) opposing any act or practice made unlawful by, or exercising any other right protected by, any Federal, State or local law requiring equal opportunity, including Section 503 and the equal opportunity provisions of VEVRAA, or (3) assisting or participating in any investigation, compliance evaluation, hearing, or any other activity related to the administration of any Federal, State or local law requiring equal opportunity, including Section 503 and the equal opportunity provisions of VEVRAA.
Government Contractor & Department of Transportation (DOT) Regulations
Alaska Airlines, Hawaiian Airlines & Horizon Air are regulated by the Department of Transportation (DOT - regulations, 49 CFR part 40) and all applicants are advised that post-offer and/or pre-employment drug testing will be conducted to determine the presence of marijuana, cocaine, opioids, phencyclidine (PCP) and amphetamines or a metabolite of these drugs prior to any offer or employment or transfer into a safety-sensitive position. Failure to submit to testing or positive indications of drug use will render the applicant ineligible for employment with Alaska Airlines/Hawaiian Airlines/Horizon Air and any employment offer will be withdrawn.
FLSA Status: Non-Exempt Employment Type: Part-Time Regular/Temporary: Regular Requisition Type: Frontline Location: Eugene, OR - Airport Featured Job: 0 A:: Y - T3 L:: #LI-B
Part-Time Ramp and Customer Service Airport Agent
Customer care representative job in Eugene, OR
Come and work for Envoy Air, an American Airlines Group Company, at Eugene (EUG) Airport and watch your career take off! You will join a stable, FUN, secure, and fast-growing team committed to providing outstanding customer service.
We are hiring immediately, with no experience required!
Pay rate: $16.33 / hr
Responsibilities
What's in it for you?
Travel for free with your family and friends on flights across the American Airlines global network.
Comprehensive benefits package which includes health, dental, prescription and vision coverage so you stay healthy.
Participate in our 401(k) program starting on your first day of employment! In addition to helping you save for your future, Envoy offers a company match after one year of employment.
In this entry level position, you can enjoy paid on the job training and development programs to take your career to the next level.
Both full-time and part-time positions available.
Flexibility through the ability to trade shifts, as well as available overtime if you are an overachiever.
Take advantage of our major discounts on hotels, cars, cruises and more and become a travel planning expert.
What you will be doing!
Do you find joy and satisfaction in helping people? As a Customer Service Agent, you will leave everyday feeling fulfilled because you have the power to create a positive start to a passenger's trip. Don't let that smile go to waste, be the first to greet passengers and provide a seamless check-in and ticketing experience.
This position provides the perfect balance if you enjoy computers and learning new programs. You will be able to utilize our reservation/ticketing software to rebook itineraries and issue boarding passes all while interacting with customers in a courteous, efficient, and friendly manner.
No time for the gym? No problem! You will get a good workout in while lifting the customers' bags onto the belt and seeing them off to their destination.
Load, unload and sort freight, mail and baggage in a safe manner while also achieving on-time departures and arrivals.
No need for a gym membership as you will be getting your workout in by lifting luggage throughout your shift.
Ability to cruise on the tarmac in our company vehicles while getting the bags to their destination.
Tired of being stuck inside all day? This position will allow you to enjoy the fresh air while working outside in all weather conditions.
This is not a repetitive 9-5 job. Our shifts may vary and include irregular and/or extended hours, weekends, and holidays. Make Envoy your long-term career as the shifts become better and better the longer you are with the company!
Qualifications
Requirements:
Must be able to carry, bend, lift and turn with bags weighing up to 75 pounds.
Possess a valid, unexpired and unsuspended state driver's license; some license restrictions may prohibit a candidate from being considered for this role.
18 years or older.
High school diploma, GED, or international equivalent.
Ability to pass a pre-employment drug screen and background check.
Authorized to work in U.S. without sponsorship.
Explore and gain more insight into Envoy Air at the following link: Envoy Job Videos
Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT.
Envoy Air Inc., a wholly owned subsidiary of American Airlines Group, provides regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights.
#EnvoyHubL
Auto-ApplyCall Center Representative
Customer care representative job in Springfield, OR
We are seeking a dependable and customer-focused Call Center Customer Service Representative to join our clients' team. The ideal candidate will have excellent communication skills, a strong work ethic, and a commitment to providing outstanding service to every customer. This role involves handling inbound and outbound calls, resolving customer inquiries, and maintaining accurate records in our client's system.
Responsibilities
Answer and manage inbound/outbound calls in a professional and courteous manner
Assist customers with account questions, order inquiries, and issue resolution
Document all customer interactions accurately in the company's CRM system
Follow call center scripts, policies, and procedures
Escalate complex issues to supervisors or other departments when necessary
Meet or exceed daily and monthly performance metrics
Maintain a positive and professional attitude at all times
Qualifications
High school diploma or equivalent required; associate degree preferred
2+ year of customer service or call center experience preferred
Strong communication and active listening skills
Ability to multitask and navigate computer systems efficiently
Reliable, punctual, and detail-oriented
Team player with a positive attitude
Customer Support Agent/ Utility Dispatcher
Customer care representative job in Philomath, OR
Salary: $21.00-24.50 hourly DOE
Customer Support Agent/Utility Dispatcher
PEAK Internet, the Willamette Valleys premier fiber Internet Services Provider, is looking for an amazing team member to join our Customer Support/Utility Dispatch team. This is a full-time, 40-hour-per-week position. The regular schedule is Friday through Monday, from 9:00 a.m. to 8:00 p.m., consisting of four 10-hour shifts and working out of both the Lebanon and Philomath offices. We offer competitive compensation, a comprehensive benefits package, a four-day workweek, and opportunities for career advancement
Working independently and collaboratively with others, the Customer Support/Dispatch Agent is our first point of contact for all new and existing customers. PEAK empowers our Customer Support Agents to handle all calls. From technical questions and troubleshooting to new services and billing inquiries; our Customer Support Agents handle it all! All employees are expected to maintain an elevated level of trust, integrity, and ethical standards.
ESSENTIAL FUNCTIONS OF THE POSITION:
The essential functions of this position require prioritizing and completing all assigned tasks in a timely and efficient manner, adjusting for changing priorities and availability of resources, and demonstrating initiative in identifying additional job-related tasks to be completed when time permits.
Contribute to a successful work group through positive interactions, active listening, meaningful collaborations, and the constructive exchange of ideas designed to meet or exceed the organizations strategic goals.
Communicate in a professional, respectful, and courteous manner with all employees, and customers, via phone, email, social media platforms and other communications methods.
Complete special projects and other duties as assigned to meet team, department and organizational goals while actively demonstrating accountability and responsibility for achieving desired outcomes and measurable results.
Ability to work in a high stress environment and dispatch for emergency and electric utility related issues for our parent company.
Ability to work independently and apply sound judgment and reasoning skills to a variety of situations.
Must be willing to work a flexible schedule, including evenings, holidays, and weekends.
Must have reliable transportation.
Track and monitor crews in the field by 2-way radio or telephone.
Maintain, edit, and update a log of calls and messages received and transmitted.
Understand and promote PEAK Internet products and services.
Ability to take complex information and explain it in simple terms.
Represents PEAK in a manner conducive to good public relations.
POSITION REQUIREMENTS:
Required Education and Experience
High school diploma or GED.
Minimum one year's experience in sales, customer service or technical support.
Preferred Education and Experience
Experience dispatching crews
PC and Mac support experience
Knowledge of iOS, Android, and mobile devices
Knowledge of Windows and Microsoft Office environment.
Proficient in social media platforms including Facebook and Instagram.
Knowledge, Skills & Abilities
Ability to explain complex technical solutions in a clear and straightforward way to non-technical consumers.
Excellent oral and written communication skills necessary to communicate clearly and effectively with internal and external customers, vendors, contractors, and other diverse audiences while providing exceptional customer service.
Strong technical, troubleshooting, problem solving, and analytical skills, combined with the ability to prioritize tasks.
The ability to multitask is also essential while remaining flexible with changing priorities.
Working Knowledge of residential gateways and wireless subscriber technologies
AVAILABILITY, PHYSICAL DEMANDS, AND OTHER REQUIREMENTS:
Availability and Accessibility
Due to the nature and scope of the essential functions, the importance of personal interactions with coworkers and members of the public, and the availability of job-related tools, equipment and resources at work, performance of the essential functions requires regular, consistent availability, accessibility, and presence on-site.
Approximately 40 hours / week may be required to efficiently perform the job duties of this position, including presence at designated internal and external meetings. This position may also require availability and accessibility to respond to and address emergencies and critical situations outside of normal business operating hours in the evenings and/or during weekends.
Physical Demands
The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Receive, understand, evaluate, and appropriately respond to communications from employees, and members of the public using available technology, in person and in a public setting when necessary.
Maintain a professional and respectful communication style to ensure reactions and responses to both emergency and non-emergency situations serve as an example to others of appropriate workplace communications.
Provide intellectually sound and well-reasoned answers, recommendations, and solutions to identified business problems, issues and/or questions. Efficiently and quickly analyze, process, manipulate, and accurately record extensive amounts of data (some of which is technical in nature) and other information that serves as the basis for this position.
Occasionally lift, transport and/or move up to approximately 15 lbs. in the performance of regular duties and occasionally up to 50 lbs. Must be able to sit for extended periods and perform regular keyboarding and office activities for your entire shift. Occasional bending, stooping, kneeling, climbing, and descending a stepladder may also be required.
ENVIRONMENTAL CONDITIONS:
The work environment conditions described here are representative of those an employee encounters while performing the essential functions of this position. This position primarily works in a temperature-controlled office environment. Our office space includes traditional office lighting and office furniture, consistent and frequent noise, interruptions, and other similar distractions.
DISCLOSURES:
This job description is not an employment agreement or contract. It is intended as a general guide to the job duties and tasks the person in this position may be asked to perform as part of our PEAK team. It is not an exhaustive list of all the job duties or responsibilities that may be assigned to this position. Position descriptions may occasionally be updated, as necessary, to reflect evolving business needs, and such changes may not be reflected immediately in written form.
Refusal or unwillingness to perform duties and tasks assigned in a positive, professional, and productive manner, even if seeming to fall outside of this description, may be considered insubordination and a violation of PEAK policies and expectations.
PEAK is an equal opportunity employer.
Bilingual Call Center Representative
Customer care representative job in Eugene, OR
Description & Requirements Join Maximus as a Bilingual Call Center Representative, where you'll help callers get the information and support they need with patience, clarity, and care. You'll guide consumers, document their inquiries, and connect them with the right resources all while using your language skills to make their experience easier. Be part of a team that values growth, collaboration, and making a real difference.
Why Maximus?
- • Professional Development Opportunities- Participate in training programs, workshops, and conferences.
- • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
- • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
- • Tuition Reimbursement - Invest in your ongoing education and development.
- • Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
- • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
- • Paid Time Off Package - Enjoy PTO, Holidays, and sick leave, along with Short- and Long-Term Disability coverage.
- • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
- • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
- • Competitive Compensation - Quarterly bonuses based on performance included!
Essential Duties and Responsibilities:
- Answer incoming calls from consumers including the general public, prospective enrollees and people assisting enrollees or acting on their behalf in accordance with all performance standards, policy and procedures, and protocols including but not limited to the confidentiality and privacy policies.
- Track and document all inquiries using the applicable systems.
- Complete associated tasks according to the established guidelines.
- Track and document all inquiries using the applicable systems.
- Meet Quality Assurance (QA) and other key performance metrics.
- Facilitate the fulfillment of caller requests for materials via mail, email, or download.
- Transfer/refer consumers to appropriate entities according to the established guidelines.
- Escalate calls or issues to the appropriate designated staff for resolution as needed.
- Facilitate translation services for non-English speaking callers according to procedures.
- Attend meetings and trainings as requested and maintain up-to-date knowledge of all programs and systems.
Minimum Requirements
- High school diploma or GED required and 0-6 months of relevant professional experience required, or equivalent combination of education and experience.
- Must be fluent in English and specified secondary language.
- Fluency in languages (English and Spanish)
- Six months of customer service experience
- Excellent soft phone skills
- Good computer navigation skills
- A quiet and distraction free work area
#LI-Remote
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************.
Minimum Salary
$
16.50
Maximum Salary
$
16.50
Easy ApplyRamp & Customer Service Agent
Customer care representative job in Eugene, OR
Company Horizon Air The Team
Our airport teams work together to move guests and their belongings from curb to cabin, creating remarkable experiences along the way. Whether customer-facing or behind the scenes, we want to hear from you if you can be welcoming to people from all walks of life, think on your feet, and manage a flexible schedule. In return, you'll receive a competitive total rewards package, professional development opportunities, and other benefits that are all designed to take you places.
Role Summary
The Ramp & Customer Service Agent is responsible for above and below wing tasks which include guest interactions and ramp functions.
Key Duties
Assist guests with travel needs (e.g., answering inquiries, baggage, ticketing, checking-in passengers and boarding flights) in a fast-paced environment.
Work outdoors in all types of weather conditions while performing below wing functions (e.g., transports baggage and cargo, loads and offloads luggage and cargo, aircraft marshaling, pushes back the aircraft and aircraft deicing).
Performs aircraft grooming and security searches.
Perform boarding and gate duties (e.g., assisting and directing guests, making announcements, process standby's and upgrade requests).
Process and secure guest luggage. Files and maintains luggage claims as necessary including damaged, delayed and pilferage.
Loads and offloads luggage and cargo with the use of conveyor belts.
At the direction of management, may be assigned to perform duties of varying capacities to ensure complete guest satisfaction.
Performs other duties as assigned.
Day in the Life
To preview of a Day in the Life of a Horizon Air Customer Service Agent press play on the video above. If the above video does not work try using the following link: Day in the Life - Horizon CSA
Job-Specific Experience, Education & Skills
Required
Strong written and verbal communication skills.
Ability to juggle multiple tasks in a fast-paced environment.
Must have a valid unexpired driver's license issued by a US state, a US territory or the District of Columbia.
Ability to learn and operate a computerized reservation system.
Typing speed of at least 25 WPM.
Ability to consistently lift 50 pounds.
Must be able to stand for long periods of time.
Must be able to bend, stoop, squat, reach and grasp.
Ability to perform basic mathematics.
Ability to work a flexible schedule including nights, weekends and holidays.
Ability to participate in paid training that may require overnight travel.
Depending on work location, ability to obtain USPS Mail Handling Certification.
Ability to obtain airport security clearance.
Ability to communicate in English.
High school diploma or equivalent.
Minimum age of 18.
Must be authorized to work in the U.S.
Preferred:
A minimum of 1 year of customer service or community service experience.
Job-Specific Leadership Expectations
Embody our values to own safety, do the right thing, be caring and kind, and deliver performance.
Starting Rate USD $16.24/Hr. Total Rewards
Alaska Airlines, Hawaiian Airlines and Horizon Air pay and benefits can vary by company, location, number of regularly scheduled hours worked, length of employment, and employment status.
Free stand-by travel privileges on Alaska Airlines, Hawaiian Airlines & Horizon Air
Comprehensive well-being programs including medical, dental and vision benefits
Generous 401k match program
Quarterly and annual bonus plans
Generous holiday and paid time off
For more information about Alaska/Hawaiian/Horizon Total Rewards please visit our career site and view benefits.
Airport SIDA Badge Requirements
Important notification for employees working at an airport or maintenance hangar: Employees will be required to obtain a SIDA badge provided by the airport authority and maintain good standing in order to keep their SIDA badge. Review the SIDA Badge Requirements document for a comprehensive overview. If an employee does not qualify for a SIDA badge or has their SIDA badge pulled from them, the employee will be terminated.
Regulatory Information
Equal Employment Opportunity Policy Statement
It is the policy of Alaska Airlines, Hawaiian Airlines and Horizon Air to comply with all applicable federal, state and local laws governing nondiscrimination in employment and to ensure equal opportunity in all terms, conditions, and benefits of employment or potential employment.
We also prohibit discrimination and harassment against any employee or applicant for employment because of race, color, religion, sex, national origin, age, disability, veteran status, genetic information and other legally protected categories.
We have established an EEO Compliance Program under Section 503 of the Rehabilitation Act of 1973 (“Section 503”) and the Vietnam Era Veteran's Readjustment Assistance Act of 1974 (“VEVRAA”). All applicants and employees are treated without regard to their race, color, religion, sex, national origin, disability or protected veteran status. In addition, we have established an audit and reporting system to allow for effective measurement of its equal employment opportunity activities.
To implement this policy, we will:
(1) Recruit, hire, train and promote qualified persons in all job titles, without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information and any other legally protected categories;
(2) Ensure that employment decisions are based only on valid job requirements; and
(3) Ensure that all personnel actions and employment activities such as compensation, benefits, promotions, layoffs, return from layoff, Alaska Airlines, Hawaiian Airlines and Horizon Air sponsored programs, and tuition assistance will be administered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information and other legally protected categories.
Employees and applicants for employment will not be subjected to harassment, intimidation, threats, coercion or discrimination because they have engaged or may engage in (1) filing a complaint, (2) opposing any act or practice made unlawful by, or exercising any other right protected by, any Federal, State or local law requiring equal opportunity, including Section 503 and the equal opportunity provisions of VEVRAA, or (3) assisting or participating in any investigation, compliance evaluation, hearing, or any other activity related to the administration of any Federal, State or local law requiring equal opportunity, including Section 503 and the equal opportunity provisions of VEVRAA.
Government Contractor & Department of Transportation (DOT) Regulations
Alaska Airlines, Hawaiian Airlines & Horizon Air are regulated by the Department of Transportation (DOT - regulations, 49 CFR part 40) and all applicants are advised that post-offer and/or pre-employment drug testing will be conducted to determine the presence of marijuana, cocaine, opioids, phencyclidine (PCP) and amphetamines or a metabolite of these drugs prior to any offer or employment or transfer into a safety-sensitive position. Failure to submit to testing or positive indications of drug use will render the applicant ineligible for employment with Alaska Airlines/Hawaiian Airlines/Horizon Air and any employment offer will be withdrawn.
Apply by 7:00 PM Pacific Time on 12/16/2025 FLSA Status Non-Exempt Employment Type Part-Time Regular/Temporary Regular Requisition Type Frontline Location Eugene, OR - Airport A: Y - T3 L: #LI-B We can recommend jobs specifically for you! Click here to get started.
Auto-ApplyCustomer Service Representative - State Farm Agent Team Member
Customer care representative job in Springfield, OR
Job DescriptionBenefits:
Simple IRA
License reimbursement
Bonus based on performance
Competitive salary
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Training & development
Dental insurance
Vision insurance
ABOUT OUR AGENCY:
Our agency opened in 2019 and is home to a small but mighty team of two full-time and one part-time team members. We offer PTO, health, vision, dental, a Simple IRA, and both individual and team bonuses to reward great work.
What really makes our agency special is the culture weve built. We work as one team to provide the best solutions for our customers, and we all share the same goalto win together. Along the way, we make sure to keep things fun and supportive, creating an environment where people can truly thrive.
Were proud to give back to our community through our annual backpack drive, helping local families in need. We also enjoy getting out of the office for events like our local home show and garden show.
When it comes to new team members, we value kindness, coachability, honesty, and a positive attitude. If youre looking to join a team that believes in working hard, supporting each other, and making an impact, this could be the right place for you.
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Mayra Quaas - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Answer customer inquiries and provide policy information.
Assist customers with policy changes and updates.
Process insurance claims and follow up with customers.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customer service experience preferred.
Customer Service Representative 832457
Customer care representative job in Albany, OR
Customer Service Representative Schedule: 11am to 7pm, M-F Pay:
18.00 - 20.00
Join a team where your customer-first mindset and problem-solving skills make a real impact. Selectemp is partnering with a local warehouse operation to find a Customer Service Representative who thrives in a fast-paced environment, enjoys helping others, and can keep things running smoothly from the front desk to the warehouse floor.
What You'll Be Doing Deliver Exceptional Service
You'll be the first point of contact for customers, drivers, and visitors, creating a welcoming experience from the moment they reach out.
Communicate by phone, email, and in person with professionalism and kindness
Verify inventory availability and help keep orders accurate
Process shipping and receiving paperwork
Respond quickly to questions, concerns, and requests
Be the Connector
You're the bridge between the warehouse team and the customer - keeping communication clear and work flowing smoothly.
Partner closely with Inventory Control, the Warehouse team, and Customer Service Lead
Support customer accounts and coordinate holds, releases, and updates
Solve Problems with Confidence
When issues come up, you stay calm, get curious, and work toward a solution.
Investigate general customer concerns
Forward claims and discrepancies to the correct department
Offer ideas that strengthen processes and customer partnerships
Keep Things Organized
You're detail-oriented and love a system that makes sense.
Maintain clean, accurate electronic communication and files
Confirm orders and receipts in the WMS system
Support office flow with phones, scheduling, documentation, and more
What You Bring
A genuine customer-first mindset
Friendly, patient, and compassionate communication
Strong listening skills and awareness of tone and body language
Team-oriented approach - you like helping everyone win
Confidence using computers, email, Word, Excel, and Google Apps
Solid organizational habits and comfort with detailed records
Ability to adapt, stay engaged, and learn on the fly
Why Work With Selectemp
We're more than a staffing agency - we're a partner in your success. We believe in showing gratitude, staying engaged, communicating openly, and doing the right thing, always. When you choose Selectemp, you get:
Support from a team that truly cares
Opportunities to grow your skills and confidence
A workplace where your contributions matter
Ready to make an impact? Apply today. Let's Make It Happen
#STALB
Virtual Customer Service Representative- NO COLD CALLS / Work from Home
Customer care representative job in Eugene, OR
Why Meron Financial Agency?
Are you working hard but not getting paid what you're worth? Or maybe you're earning well but sacrificing your time, freedom, and peace of mind?
At Meron Financial Agency, we believe you can have both: financial success
and
a life you love.
We're not just building careers-we're building leaders, entrepreneurs, and legacies. Whether you're brand new to the industry or a seasoned pro, we'll give you the mentorship, tools, and proven system to help you grow without limits.
And the best part? No cold calling. You'll only connect with people who already asked for help protecting their families.
Why Agents Choose Us
Leads - No chasing, no begging
Ownership Pathway - Build your own agency
Hands-On Mentorship - Learn directly from top leaders
Cutting-Edge Tech & Training - Work smarter, not harder
Incentive Trips & Recognition - See the world while being celebrated
Partnerships with 60+ A+ Rated Carriers (Foresters, Mutual of Omaha, Transamerica, Americo, and more)
The Bigger Picture
Performance bonuses and capital opportunities
True work-life balance-design your schedule, your way
Passive income and long-term wealth-building options
A culture where people come first
What You Can Expect
Commission-Only with
uncapped earning potential
Average new agents earn $800-$1,200 per policy
Part-Time: $50K+ your first year
Full-Time: $80K-$300K+ your first year
Agency Owners: $200K-$500K+ annually in system-driven income
What We're Looking For
Driven, coachable individuals who want to make a real impact
Must live in the U.S.
Must be a U.S. citizen or legal/permanent resident
Don't just dream it-build it. Apply today and start creating the freedom, impact, and income you deserve.
Customer Service Representative
Customer care representative job in Eugene, OR
Are you passionate about helping people and delivering top-notch customer service? Do you thrive in a fast-paced, team-oriented environment? If so, Priority One Heating & Air Conditioning would love to meet you! We're currently hiring a Customer Service Representative to be the friendly voice and helpful hand that supports our valued customers.
Why You'll Love Working With Us:
We're a family-owned and operated company with a strong reputation and deep roots in our community. For six years running, we've been voted the Best Heating & Air Conditioning Company-and it's all thanks to our amazing team.
We offer more than just a job. We offer:
100% company-paid health & dental insurance
Paid vacation & sick time
Year-end bonus
Retirement account with company match
6 paid holidays plus Veterans Day if you're a veteran
Supplemental insurance
Employee purchase program
A supportive, respectful, and fun work environment
What You'll Do:
As a Customer Service Representative, you'll be the first point of contact for our customers-providing friendly, helpful, and professional support.
Your daily responsibilities include but not limited to:
Answering and making inbound/outbound calls, texts, and emails
Providing exceptional service with a courteous and professional attitude
Managing and updating customer records accurately
Collaborating with team members to ensure smooth operations
Representing the company with honesty and integrity
Tackling other tasks as needed
What We're Looking For:
If you're organized, adaptable, and truly enjoy solving problems, you might be the perfect fit. We're looking for someone who is:
A great listener with excellent communication skills (written and verbal)
Detail-oriented and able to multitask in a fast-paced environment
Proficient in Microsoft Word, Excel, and Outlook
A quick learner and problem solver
Calm under pressure and able to handle stressful situations gracefully
If you're ready to join a company that values its employees and provides top-tier service to the community, apply today-we can't wait to meet you!
Customer Service Representative - State Farm Agent Team Member
Customer care representative job in Eugene, OR
Job DescriptionBenefits:
Retirement with Matching
Bonus based on performance
ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Margaret Hopkins - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Answer customer inquiries and provide policy information.
Assist customers with policy changes and updates.
Process insurance claims and follow up with customers.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customer service experience preferred.
Customer Service Representative - State Farm Agent Team Member
Customer care representative job in Eugene, OR
Job DescriptionBenefits:
Simple IRA
Competitive salary
Health insurance
Paid time off
Bonus based on performance
Flexible schedule
Opportunity for advancement
Training & development
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Sherry Schaefers - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Answer customer inquiries and provide policy information.
Assist customers with policy changes and updates.
Process insurance claims and follow up with customers.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customer service experience preferred.
Customer Service Representative
Customer care representative job in Cottage Grove, OR
Customer Service Representatives must be able to provide prompt, friendly service, be able to make change quickly and accurately, handle all customer requests, and complete all store duties in a timely and efficient manner.
Job Responsibilities are as follows:
Operate the cash register and other store equipment.
Make safe drops as per company policy and maintain safe, secure cash handling.
Fuel customers' cars.
Wash customer windows.
Restock shelving, displays and coolers.
Clean and stock fast food area and equipment.
Sweep, Vacuum and clean store.
Keep work area neat, clean and organized.
Pick up trash and clean parking lots.
Maintain exterior cleanliness of buildings, islands, and pumps.
Promote store's buy2 concept and make upsell suggestions.
Report to work promptly, neatly groomed in uniform.
Adhere to all company guidelines.
Report accidents or incidents to supervisors immediately.
Provide exceptional customer service. Be courteous, always greet and thank customers.
Other duties as assigned.
Customer Service Representative-Float
Customer care representative job in Albany, OR
Full-time Description
Established in 1998 in Medford, Oregon, People's Bank of Commerce was formed to provide a community business bank for the southern Oregon area. Since its inception, People's Bank has been providing its customers with superior, responsive and flexible service with a friendly approach. Through conservative solid banking fundamentals and doing right by its customers, employees and community, People's Bank has earned the esteemed reputation as one of the top community banks in Oregon.
We strive to provide a better experience to our customers and a better career experience for our employees. We recognize that our employees are the messenger of our vision and values and are key to our success. We offer a competitive benefits package including salary commensurate with experience, 401k, 401k employer contributions, as well as health, dental, vision and life insurance coverage.
Perform a variety of customer service activities for new and existing customers. Contribute to the efficient and effective operations of the Branch while upholding the bank's core values, core competencies and service standards. Provide exceptional customer service and support to expand and retain customer relationships and promote all bank products by cross selling financial services to customers.
Reports to: Branch Service Officer
Supervises: None
Requirements
Customer Service Representative (CSR)
Promptly greets customers in person or by telephone in a friendly and professional manner.
Process all monetary transactions for customers, (i.e., deposits, withdrawals, loan payments, check cashing, misc.) within standards for accuracy of no more than 6 occurrences per month (each out of balance condition or proof error is considered 1 occurrence).
Maintain proper security of cash drawer, assigned keys and all negotiable items and work areas are clean at the end of the business day. Complete balancing teller cash drawer within a 15-minute time period.
Sell cashier's checks, money orders, traveler's checks, government bonds; redemption of government bonds; accept loan payments; wire transfer requests; process mail.
Adhere to Tel-4 limits plus bank policy and procedures to assure accurate cash handling in the service to our customers and minimize time and effort to locate outages.
Maintain balancing standard of no more than a maximum of $400.00 in annual rolling cash outages.
Ability to exercise independent judgment while working with established check cashing guidelines.
Provide products and services education, assistance, research, support, and problem resolution in a timely manner to customers and employees.
Understands and adheres to the compliance of all federal and state laws and regulations and bank policies, procedures, and standards in your area of responsibility.
Adhere to the Bank's CIP, BSA and related security procedures to ensure bank compliance in your area of responsibility. Accurately completes CTR and monetary instrument reporting when necessary and in a timely manner.
Uses active listening skills to determine customer needs to sell and cross-sell bank services in the branch and local community.
Consistently make productive use of time to complete all primary daily duties as assigned; asks for additional assignments to assist others.
Develops a rapport with customer while completing their transactions or assisting their needs.
Actively participates in making customer referrals to new accounts and loans.
Consistently arrive to work and return from breaks at scheduled time.
Attend meetings as requested.
Perform special projects or other duties as assigned.
SKILLS AND ABILITIES REQUIRED:
Familiarity with Deposit Products and Bank services.
Satisfactory communication (written and oral) and organizational skills.
Satisfactory interpersonal skills and ability to develop rapport with people.
Ability to work within and foster a team environment.
Ability to look and project a professional image.
EDUCATION, TRAINING, AND EXPERIENCE:
Computer knowledge and familiarity with Microsoft Word, Excel, Outlook, and experience using ten-key by touch.
Successful completion of a high school diploma or GED.
Minimum of 1 year experience with cash handling with a good balancing record (previous bank experience preferred).
The above statements are intended to describe the general nature and level or work to be performed. They are not intended to be an all-inclusive listing of all responsibilities, duties and skills required for this position. These job requirements are subject to change to reasonably accommodate qualified disabled individuals.
Those selected must be able to provide proof of legal right to work in this country. Hiring will be subject to criminal history background check, credit check, drug screen and references.
People's Bank of Commerce is an Equal Opportunity Employer of minorities, women, protected veterans, and individuals with disabilities. If you are an individual with a disability and require reasonable accommodation to complete all or part of the application process, please call ************ or email *******************.
Customer Service Rep(07205) - 1901 PACIFIC BLVD SE
Customer care representative job in Albany, OR
Our Customer Service Position is an entry level position. We have many opportunities for advancement. Training and Wage Rates Orientation and training provided on the job. All CSR positions are paid hourly minimum $15.05 - Maximum $15.05.
Medical, Dental and Vision insurance are available to employees who have worked at least a year and who average at least 32 hours per week. If you have any questions about Benefits Qualifications, please contact [email protected].
We abide by OR State requirements for sick pay.
HOURS: All scheduled hours are based off what employee is available for and what the store needs. All positions are part time unless otherwise stated. Every employee has the opportunity to work into full time as long as the store has the hours to accommodate and employee completes training, is reliable for shifts and communicating full time needs with manager.
Advancement
Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From assistant manager to general manager, general manager to franchisee or Manager Corporate Operations, our stores offer a world of opportunity.
Diversity
Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential.
We are an equal opportunity employer and encourage all candidates to apply. Accommodations during the application process, interviews, hiring and employment are available. All any candidate needs to do is let us know if an accommodation is needed.
Summary Statement
We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first!
General Job Duties For All Store Team Members
· Operate all equipment.
· Stock ingredients from delivery area to storage, work area, walk-in cooler.
· Prepare product.
· Receive and process telephone orders.
· Take inventory and complete associated paperwork.
· Clean equipment and facility approximately daily.
Communication Skills
· Ability to comprehend and give correct written instructions.
· Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.
· Ability to communicate and interact respectfully and effectively with people across cultures, abilities, genders, ethnicities, and races.
Essential Functions/Skills
· Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).
· Must be able to make correct monetary change.
· Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.
· Ability to enter orders using a computer keyboard or touch screen.
· Navigational skills to read a map, locate addresses within designated delivery area.
· Must navigate adverse terrain including multi-story buildings, private homes, and other delivery sites while carrying product.
Work Conditions
Exposure To
· Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks.
· In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas.
· Sudden changes in temperature in work area and while outside.
· Fumes from food odors.
· Exposure to cornmeal dust.
· Cramped quarters including walk-in cooler.
· Hot surfaces/tools from oven up to 500 degrees or higher.
· Sharp edges and moving mechanical parts.
· Varying and sometimes adverse weather conditions when delivering product, driving and couponing.
Sensing: Talking and hearing on telephone. Near and mid-range vision for
most in-store tasks. Depth perception. Ability to differentiate between hot and cold surfaces.
Temperaments: The ability to direct activities, perform repetitive tasks, work
alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgements and decisions.
Physical Demands
Standing: Most tasks are performed from a standing position. Walking surfaces include ceramic tile bricks with linoleum in some food process areas. Height of work surfaces is between 36 and 48 inches.
Walking: Walking is generally in short distances for short durations.
Sitting: Paperwork is normally completed in an office at a desk or table.
Lifting: Bulk product deliveries are made twice a week or more and are unloaded
by the team member using a hand truck. Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3 x 1.5. Cases are usually lifted from floor and stacked onto shelves up to 72 inches high.
Carrying: Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves. Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store. Trays of pizza dough
are carried three at a time over short distances, and weigh approximately 12 pounds per tray.
Pushing: Pushing is performed to move trays which are placed on dollies. A stack of trays on a dolly is approximately 24 - 30 inches in height and requires a force of up
to 7.5 pounds to push. Trays may also be pulled.
Climbing: Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance.
Stooping/Bending: Forward bending at the waist is necessary at the pizza assembly station. Toe room is present, but workers are unable to flex their knees
while standing at this station. Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day. Forward bending is also present at the front counter and when stocking ingredients.
Crouching/Squatting: Performed occasionally to stock shelves and to clean low areas.
Reaching
· Reaching is performed continuously; up, down and forward.
· Workers reach above 72" occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves.
· Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes.
· Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones.
Hand Tasks
· Eye-hand coordination is essential. Use of hands is continuous during the day
· Frequently activities require use of one or both hands. Shaping pizza dough requires frequent and forceful use of forearms and wrists.
· Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter.· Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes.
· Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes.
Machines, Tools, Equipment, Work Aids
·Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.
Part-Time Ramp and Customer Service Airport Agent
Customer care representative job in Eugene, OR
Come and work for Envoy Air, an American Airlines Group Company, at Eugene (EUG) Airport and watch your career take off! You will join a stable, FUN, secure, and fast-growing team committed to providing outstanding customer service.
We are hiring immediately, with no experience required!
Pay rate: $16.33 / hr
Responsibilities
What's in it for you?
Travel for free with your family and friends on flights across the American Airlines global network.
Comprehensive benefits package which includes health, dental, prescription and vision coverage so you stay healthy.
Participate in our 401(k) program starting on your first day of employment! In addition to helping you save for your future, Envoy offers a company match after one year of employment.
In this entry level position, you can enjoy paid on the job training and development programs to take your career to the next level.
Both full-time and part-time positions available.
Flexibility through the ability to trade shifts, as well as available overtime if you are an overachiever.
Take advantage of our major discounts on hotels, cars, cruises and more and become a travel planning expert.
What you will be doing!
Do you find joy and satisfaction in helping people? As a Customer Service Agent, you will leave everyday feeling fulfilled because you have the power to create a positive start to a passenger's trip. Don't let that smile go to waste, be the first to greet passengers and provide a seamless check-in and ticketing experience.
This position provides the perfect balance if you enjoy computers and learning new programs. You will be able to utilize our reservation/ticketing software to rebook itineraries and issue boarding passes all while interacting with customers in a courteous, efficient, and friendly manner.
No time for the gym? No problem! You will get a good workout in while lifting the customers' bags onto the belt and seeing them off to their destination.
Load, unload and sort freight, mail and baggage in a safe manner while also achieving on-time departures and arrivals.
No need for a gym membership as you will be getting your workout in by lifting luggage throughout your shift.
Ability to cruise on the tarmac in our company vehicles while getting the bags to their destination.
Tired of being stuck inside all day? This position will allow you to enjoy the fresh air while working outside in all weather conditions.
This is not a repetitive 9-5 job. Our shifts may vary and include irregular and/or extended hours, weekends, and holidays. Make Envoy your long-term career as the shifts become better and better the longer you are with the company!
Qualifications
Requirements:
Must be able to carry, bend, lift and turn with bags weighing up to 75 pounds.
Possess a valid, unexpired and unsuspended state driver's license; some license restrictions may prohibit a candidate from being considered for this role.
18 years or older.
High school diploma, GED, or international equivalent.
Ability to pass a pre-employment drug screen and background check.
Authorized to work in U.S. without sponsorship.
Explore and gain more insight into Envoy Air at the following link: Envoy Job Videos
Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT.
Envoy Air Inc., a wholly owned subsidiary of American Airlines Group, provides regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights.
#EnvoyHubL
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Auto-ApplyCall Center Agent
Customer care representative job in Eugene, OR
Now hiring - Call Center Agents
Key Responsibilities:
Answer and route inbound calls promptly and courteously
Provide excellent customer service while representing diverse businesses and industries
Accurately document caller information, messages, and requests
Schedule appointments or dispatch service requests when needed
Maintain confidentiality and handle sensitive information with care
Work efficiently in a fast-paced, multi-client environment
What We're Looking For:
Strong verbal communication and active listening skills
Professional and positive phone demeanor
Ability to multitask and manage time effectively
Experience in customer service, reception, or call center settings preferred
Comfortable using computers and call management software
Schedule
Full-Time: 32+ hours per week and weekend work is required 1st, 2nd, and 3rd shifts are available
Days worked each week may vary, and typically every other weekend. For example, On a two-week rotating basis, you would work Monday through Friday in Week 1, and in Week 2, you would work on the weekend with two days off during the week.
Customer Service Representative 832318
Customer care representative job in Philomath, OR
Your Next Opportunity is Here - Now Hiring a Customer Service Representative in Philomath, OR! Job Title: Customer Service Representative Pay: $18.00-$26.00/hour Hours: M-F 8am-5pm during training period(3 months). After training period you will be moved to Wed-Sat 7am-6pm
Start Date: ASAP
Looking for a people-first role where you can make a real impact? Join a growing Internet Service Provider serving the Mid-Willamette Valley. As a Customer Service Representative, you'll be the frontline connection for our customers by helping troubleshoot issues, answering questions, and ensuring an exceptional experience every step of the way.
As a CSR, you'll support customers through clear communication, empathy, and problem-solving skills. You'll play a critical role in maintaining high service standards and helping customers feel heard, supported, and valued.
What You'll Do:
As a Customer Service Representative, you will:
Manage incoming calls and customer service inquiries.
Make outbound calls to potential customers inquiring about service.
Perform basic network troubleshooting with customers.
Maintain detailed documentation of all calls and troubleshooting steps.
Perform additional duties assigned by the Customer Service Manager.
Understand basic RF, fiber, and networking concepts.
Go the extra mile to support each customer.
What You'll Bring:
The ideal candidate for this role will have:
1 year of customer service experience
1 year of technical support experience preferred
Basic understanding of internet, fiber, and networking is preferred
High school diploma or equivalent
Typing speed of 35 WPM minimum
Strong verbal and written communication skills.
A customer-first mindset and strong problem-solving abilities.
Benefits Upon Permanent Hire:
Health, Dental and Vision insurance
401(k)
Paid time off
On-the-job training
Location & Schedule:
This position is full-time and on-site in Philomath, OR.
Ready to Take the Next Step?
If you're ready to join a mission-driven company and deliver exceptional customer experiences, apply today or reach out to our recruiting team to learn more. We're excited to meet you!
Customer Service Representative
Customer care representative job in Oakland, OR
Who We're Looking For:
We are looking for a Full Time & Part Time employee who is friendly, dependable, and self-motivated to handle cashiering and sales duties while providing excellent service to keep our customers coming back again and again. You'll also help with keeping the store neat and looking its best while maintaining 100% total customer focus.
What you'll be doing:
Providing exceptional guest service. Be courteous, always greet and thank all customers.
Processing sales transactions accurately and safely
Assisting in maintaining a clean and organized store
Ensuring merchandise is stocked and rotated
Filling vehicle fuel tanks and propane tanks
Food service, including preparation of fast foods, making coffee, etc.
Other duties as assigned
Customer Service Rep(09386) - 2210 S. Santiam Hwy.
Customer care representative job in Lebanon, OR
Our Customer Service Position is an entry level position. We have many opportunities for advancement. Training and Wage Rates Orientation and training provided on the job. All CSR positions are paid hourly minimum $14.70 - Maximum $14.70.
Medical, Dental and Vision insurance are available to employees who have worked at least a year and who average at least 32 hours per week. If you have any questions about Benefits Qualifications, please contact [email protected].
We abide by OR State requirements for sick pay.
HOURS: All scheduled hours are based off what employee is available for and what the store needs. All positions are part time unless otherwise stated. Every employee has the opportunity to work into full time as long as the store has the hours to accommodate and employee completes training, is reliable for shifts and communicating full time needs with manager.
Advancement
Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From assistant manager to general manager, general manager to franchisee or Manager Corporate Operations, our stores offer a world of opportunity.
Diversity
Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential.
We are an equal opportunity employer and encourage all candidates to apply. Accommodations during the application process, interviews, hiring and employment are available. All any candidate needs to do is let us know if an accommodation is needed.
Summary Statement
We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first!
General Job Duties For All Store Team Members
· Operate all equipment.
· Stock ingredients from delivery area to storage, work area, walk-in cooler.
· Prepare product.
· Receive and process telephone orders.
· Take inventory and complete associated paperwork.
· Clean equipment and facility approximately daily.
Communication Skills
· Ability to comprehend and give correct written instructions.
· Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.
· Ability to communicate and interact respectfully and effectively with people across cultures, abilities, genders, ethnicities, and races.
Essential Functions/Skills
· Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).
· Must be able to make correct monetary change.
· Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.
· Ability to enter orders using a computer keyboard or touch screen.
· Navigational skills to read a map, locate addresses within designated delivery area.
· Must navigate adverse terrain including multi-story buildings, private homes, and other delivery sites while carrying product.
Work Conditions
Exposure To
· Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks.
· In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas.
· Sudden changes in temperature in work area and while outside.
· Fumes from food odors.
· Exposure to cornmeal dust.
· Cramped quarters including walk-in cooler.
· Hot surfaces/tools from oven up to 500 degrees or higher.
· Sharp edges and moving mechanical parts.
· Varying and sometimes adverse weather conditions when delivering product, driving and couponing.
Sensing: Talking and hearing on telephone. Near and mid-range vision for
most in-store tasks. Depth perception. Ability to differentiate between hot and cold surfaces.
Temperaments: The ability to direct activities, perform repetitive tasks, work
alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgements and decisions.
Physical Demands
Standing: Most tasks are performed from a standing position. Walking surfaces include ceramic tile bricks with linoleum in some food process areas. Height of work surfaces is between 36 and 48 inches.
Walking: Walking is generally in short distances for short durations.
Sitting: Paperwork is normally completed in an office at a desk or table.
Lifting: Bulk product deliveries are made twice a week or more and are unloaded
by the team member using a hand truck. Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3 x 1.5. Cases are usually lifted from floor and stacked onto shelves up to 72 inches high.
Carrying: Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves. Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store. Trays of pizza dough
are carried three at a time over short distances, and weigh approximately 12 pounds per tray.
Pushing: Pushing is performed to move trays which are placed on dollies. A stack of trays on a dolly is approximately 24 - 30 inches in height and requires a force of up
to 7.5 pounds to push. Trays may also be pulled.
Climbing: Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance.
Stooping/Bending: Forward bending at the waist is necessary at the pizza assembly station. Toe room is present, but workers are unable to flex their knees
while standing at this station. Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day. Forward bending is also present at the front counter and when stocking ingredients.
Crouching/Squatting: Performed occasionally to stock shelves and to clean low areas.
Reaching
· Reaching is performed continuously; up, down and forward.
· Workers reach above 72" occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves.
· Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes.
· Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones.
Hand Tasks
· Eye-hand coordination is essential. Use of hands is continuous during the day
· Frequently activities require use of one or both hands. Shaping pizza dough requires frequent and forceful use of forearms and wrists.
· Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter.· Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes.
· Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes.
Machines, Tools, Equipment, Work Aids
·Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.