Customer Service Representative
Customer care representative job in Warren, MI
Earn up to $22.00 per hour! PLUS $1.00 shift premium after 6pm!!
We want to train you to become a Successful Customer Service Specialist!
Central Transport, LLC, a leader in LTL (less-than-truckload) transportation for more than 90 years is currently looking to help you grow professionally by becoming a Customer Service Specialist for our Corporate Office in Warren, MI. While this client relations role is a critical position to maintain customer perception within our organization, it is also a great “first office job” to help you get started in your career or continue to grow the skills you already have. Our representatives are provided with in depth training which will develop your professional office skills.
This a tremendous opportunity for college students able to work full time, recent graduates and those ready to get back into the professional workforce!
Skills and duties you will learn and develop:
· You are going to learn how to address customer inquiries via phone and email including tracking/tracing, scheduling pick up requests, process instruction, and rate quotes
· We will teach you how to research issues using available resources.
· You will become proficient in maintaining detailed records and documentation for each customer interaction
· You will become an effective communicator with internal parties as necessary regarding the needs of specific shipments
· You will learn how to handle a variety of scenarios with the ability to think decisively
What you will bring to the table:
· Must be 16 years of age
· Excellent attendance and the ability to work Monday through Friday
· Superior communication skills
· Strong attention to detail and sense of urgency
· Ability to maintain a professional demeanor
· Experience with Microsoft office (Outlook), and willingness to learn company specific systems
· Ability for detailed note taking
· Upbeat personality/positive outlook
What's in it for you?
· Full-Time shifts are available between 9am and 9:00pm (Monday-Friday, no weekends! Willing to work around school!)
· Ability to promote and grow within the organization!
· Paying up to $20.00 per hour after full training
· 401(k)
· Shift Premium after 6:00 pm
· For Full-time employees:
· Health, dental, vision, and life insurance
· Paid Time off
Job Type: Full-time
Pay: From $18.00 per hour
Benefits:
401(k)
Dental insurance
Flexible schedule
Health insurance
On-the-job training
Paid time off
Vision insurance
Shift:
8 hour shift
Day shift
Evening shift
Morning shift
No nights
Split shift
Work Location: In person
Customer Service Representative (Travel Enthusiast) - On-Site
Customer care representative job in Farmington, MI
A NEW CAREER POWERED BY YOU
Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns “World's Best Workplaces,” “Happiest Employees,” and “Best Companies for Career Growth” awards every year? Then an Inside Sales Representative position at Concentrix is just the right place for you!
As an Inside Sales Representative, you'll join an organically diverse team from 70+ countries where ALL members contribute and support each other's success and well-being, proudly united as “game-changers.” Together, we help the world's best-known brands power a world that works through exceptional customer experiences and tech-powered innovation. And due to continued growth, we're looking for more talented people to join our purpose, people as passionate about providing outstanding customer experiences as we are.
CAREER GROWTH AND PERSONAL DEVELOPMENT
This is a great opportunity to reimagine an all-new career journey and develop “friends for life” at the same time. We'll give you all the training, technologies, and continuing support you'll need to succeed. Plus, at Concentrix, there's real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That's why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you've always envisioned.
WHAT YOU WILL DO IN THIS ROLE
As an Inside Sales Representative you will:
Interface with customers via inbound calls who have been prompted by sales materials.
Maintain a broad knowledge of client products and/or services.
Achieve specific support and resolution on every call.
Use script and/or probing techniques to determine customer needs and offer. the most appropriate advice or service for particular situations.
Maintain broad knowledge of client products and/or services.
YOUR QUALIFICATIONS
Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Inside Sales Representative role include:
A High School Diploma and/or GED
Minimum 6 months of Sales experience preferred
Live within 40-mile radius of our Lake Mary, FL site
Strong PC knowledge and computer navigation skills
The ability to work rotational shifts as needed
WHAT'S IN IT FOR YOU
One of our company's Culture Beliefs says, “We champion our people.” That's why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we'll invest in YOU to aid in your career path and in your personal development. In this role, you'll also be provided with:
The base salary range for this position is $17- $21.25/hr., (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), 401(k) retirement plan, paid time off and holidays, and paid training days. We accept applications for this position on an ongoing basis.
DailyPay enrollment option to access pay "early," when you want it
Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more
Health and wellness programs with trained partners to help promote a healthy you
Mentorship programs that support your rewarding career journey
A modern, state-of-the-art office setting with advanced technologies and a great team
Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support
Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more
REIMAGINE THE BEST VERSION OF YOU!
If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their “employer of choice.”
Physical & Mental Requirements: While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature.
If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents
Eligibility to Work:
In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence.
Where Job May be Performed:
Currently, this position may be performed only in the states listed here.
Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.
For more information regarding your EEO rights as an applicant, please visit the following websites:
•English
•Spanish
To request a reasonable accommodation please click here.
If you wish to review the Affirmative Action Plan, please click here.
Customer Service Administrator
Customer care representative job in Novi, MI
Join Kistler - A Global Leader in Measurement Technology!
At Kistler, we're revolutionizing industries with cutting-edge dynamic measurement technology that helps customers optimize their products and processes. From automotive development to smart manufacturing, our Swiss-engineered sensor solutions are driving the future of electrified drive systems, industrial automation, and emission reduction.
Purpose of the Position: The Customer Service Administrator plays a crucial role in delivering exceptional customer service to both internal teams and external customers. This position provides essential administrative support for Sales and Service activities, ensuring a seamless experience by addressing customer needs, resolving inquiries, and maintaining clear communication. By managing order statuses, repair updates, and service requests, this role ensures that both customers and internal staff receive timely and accurate information, enhancing overall satisfaction and operational efficiency.
Key Responsibilities:
Serve as the primary point of contact for customers, handling non-product related inquiries such as order status, repair updates, quotes, and payments.
Ensure the accuracy of customer quotes, confirming details such as prices, terms, and shipping information.
Convert verified quotes into orders upon receiving and confirming the customer's purchase order.
Generate accurate invoices and ensure they are delivered to customers within the correct timelines.
Proactively communicate with customers regarding delivery updates, purchase order changes, and other relevant information.
Coordinate the processing of service orders for repair shipments and subcontracting, managing incoming repairs and updating databases as needed.
Assist both Inside and Outside Sales Representatives with maintaining and updating the C4C database.
Support quote generation with guidance from Sales teams.
Collaborate with Global Manufacturing Plants to ensure timely product delivery, escalating delays or issues as needed.
Provide Sales Engineers and Managers with requested data and information.
Perform additional tasks as required to support the department and enhance service delivery.
Qualifications:
High school diploma or equivalent.
Two or more years of experience in customer service or a related field.
Familiarity with Export Compliance Procedures.
Ability to interpret shipping manifests, packing sheets, and other documentation related to incoming goods.
Knowledge of transducers and related electronics.
Proficient in Microsoft Office Products.
Strong organizational skills.
Experience with ERP and CRM databases.
Excellent written and verbal communication skills.
Physical requirements: ability to sit at a desk 80% of the workday; ability to use a computer for 80% of the workday; ability to lift 50 lbs.
Why Kistler?
At Kistler, we value your expertise and offer opportunities for professional growth in a global environment. Our competitive benefits package includes:
Medical, dental, vision, life, and disability coverage
401(k) plan with a 4% company match
Generous personal and vacation time
Join a team that's shaping the future of measurement technology. We look forward to meeting you!
Kistler Instrument Corporation is an Equal Opportunity Employer.
Zone Store Customer Service Specialist (Multiple Locations)
Customer care representative job in Village of Clarkston, MI
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store's sales goals.
Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's customers, staff, employees, vendors, contractors, and the general public.
The individual selected for this role will be expected to work at Stores #1459, #1771, and #1811 located at
#1459 - 7066 SASHABAW RD, CLARKSTON MI 48348 4736
#1771 - 4913 S BALDWIN RD, LAKE ORION MI 48359 2118
#1811 - 1158 S LAPEER RD, LAKE ORION MI 48360 1430
At Sherwin-Williams, our purpose is to inspire and improve the world by coloring and protecting what matters. Our paints, coatings and innovative solutions make the places and spaces in our world brighter and stronger. Your skills, talent and passion make it possible to live this purpose, and for customers and our business to achieve great results. Sherwin-Williams is a place that takes its stability, growth and momentum and translates it to possibility for our people. Our people are behind the strength of our success, and we invest and support you in:
Life … with rewards, benefits and the flexibility to enhance your health and well-being
Career … with opportunities to learn, develop new skills and grow your contribution
Connection … with an inclusive team and commitment to our own and broader communities
It's all here for you... let's Create Your Possible
What is the Process to get Started?
Step 1 - Online Application
Find the role(s) that interest you on our Careers page:
Set aside 15 minutes to create your profile by entering or importing your details from one of our job board partners
Step 2 - Digital Interview
Upon review of your application, qualified candidates will be invited to complete a digital video interview via HireVue, our interview partner. The interview will consist of a few behavioral based questions
You'll be able to record and complete your video interview anytime, anywhere! While you can complete this video interview on your own schedule, we ask that this step be completed within 7 days of receiving an invitation
Step 3 - In-Store Interview
Your video interview is reviewed by a member of our Recruitment team and our top candidates are invited to meet with our team in a store, specialty wholesale branch, floorcovering facility or delivery service terminal.
At Sherwin-Williams, part of our mission is to help our employees and their families live healthier, save smarter and feel better. This starts with a wide range of world-class benefits designed for you. From retirement to health care, from total well-being to your daily commute-it matters to us. A general description of benefits offered can be found at Click on “Candidates” to view benefit offerings that you may be eligible for if you are hired as a Sherwin-Williams employee.
Compensation decisions are dependent on the facts and circumstances of each case and will impact where actual compensation may fall within the stated wage range. The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. The wage range, other compensation, and benefits information listed is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable federal, state, and local laws including with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act where applicable.
Sherwin-Williams is proud to be an Equal Employment Opportunity employer. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.
As a VEVRAA Federal Contractor, Sherwin-Williams requests state and local employment services delivery systems to provide priority referral of Protected Veterans.
Please be aware, Sherwin-Williams recruiting team members will never request a candidate to provide a payment, ask for financial information, or sensitive personal information like national identification numbers, date of birth, or bank account numbers during the application process.
Ensure high levels of customer satisfaction through excellent sales service
Assist customers in person and over the phone by determining needs and presenting appropriate products and services
Build productive trust relationships with wholesale and retail customers
Process sales transactions accurately and consistent with policies and procedures
Follow and achieve sales goals on a monthly, quarterly, and yearly basis
Maintain precise work order files and formulas
Pull appropriate products from the sales floor or warehouse
Tint and mix products, as needed, to customer specifications
Stock shelves and set up displays
Clean store equipment
Load/unload delivery trucks
Assist in making deliveries, as needed
Maintain in-stock and presentable condition assigned areas
Remain knowledgeable on products offered and discuss available options
Comply with inventory control procedures
Suggest ways to improve sales
Minimum Requirements:
Must be at least eighteen (18) years of age
Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
Must have a valid, unrestricted Driver's License
Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion
Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation
Preferred Qualifications:
Have at least a High School diploma or GED
Have at least one (1) year experience working in a delivery, retail, or customer service position
Have previous work experience selling paint and paint related products
Have previous work experience operating tinting and mixing equipment
Ability to read, write, comprehend, and communicate in more than one language
Ability to read, write, comprehend, and communicate in Spanish
#SHWSales
Call Center Representative (On-Site)
Customer care representative job in Troy, MI
Job DescriptionSalary: $15.50 Hourly
Edcor is seeking additional Call Center Agents (no sales) to join our inbound call center in Troy, MI. We have full (40 hours) and you pick your shift part time (20 hours) positions available. Every position offers excellent benefits including medical, dental, vision, 401k, disability & life insurance. Edcor offers QUARTERLY bonuses (up to 4 bonuses a year!), merit increases, vacation & sick time!
Summary:
Call Center Agents are the front line for our customers and the face of Edcor. No selling involved. We answer simple service and claims questions about human resource benefits.
Essential Duties and Responsibilities: (Other duties may be assigned)
Receives inbound calls from Edcors customers regarding their tuition assistance applications, reimbursement requests, and other program related questions.
Uses dual monitors, policy reference and claims reference tools to provide accurate and consistent information.
Maintains contact center database by entering call log notes and important call information.
Ability to meet or exceed expectations of job performance which includes call monitors, Key Performance Indicators (KPI), and Service Level Agreements (SLA).
Skills/ Qualifications:
Customer Focus
Effective Communication
Effective Listener
Problem-Solving
Job Requirements:
High School Diploma or equivalent.
1-4 years of customer service experience, preferably within a call center environment.
Basic Computer knowledge (Microsoft Suite, Outlook, Internet Explorer, etc.)
Ability to remain flexible and adaptable in a fast-paced environment.
Pay / Location:
$15.50/hour + quarterly quality bonus, depending on experience
In office - Troy, Michigan
Customer Relations Specialist $60K-$90K
Customer care representative job in Romeo, MI
Job Description
Customer Relations Specialist
Required Skills: • Strong and effective customer relation service skills • Excellent verbal communication and customer service abilities • Ability to build rapport quickly and maintain professionalism
Experience:
• 3-5 years of customer service experience
• A proven track record in customer relations is a MUST
• Experience in home improvement or related industries is a plus, but not required
Essential Duties & Responsibilities:
• Handle 100% warm inbound/outbound leads - no cold calling
• Contact homeowners to schedule estimate appointments for roofing and home
improvement services
• Accurately maintain CRM records and follow up on leads
• Collaborate with a supportive, high-performing support team
Compensation:
• Competitive compensation with uncapped bonuses - top performers earn $90K+
• Real career growth opportunities - we promote from within
• A professional, team-focused environment - modern office with strong culture
• Join a family-owned company, not a corporate call center
To Apply:
All applicants must submit their updated resume along with a contact phone number.
#hc210940
Commercial Service Center Representative
Customer care representative job in Lansing, MI
OBJECTIVE
Commercial Service Center Representative Objective
To provide excellent customer service to commercial policyholders, Farm Bureau Insurance agents and their staff in a prompt and professional manner. To proactively research and resolve policy issues, promote additional coverages for customers, and address questions and concerns from customers by providing commercial lines information via the telephone, e-mail, and interactive chat while documenting activities and reporting back to agent offices. To retain knowledge of commercial acceptance and rejection rules and guidelines, pricing, classification, and hazard recognition. To support internal and external customers by providing service for FB Partners policies. To assist Senior Commercial Service Center Representatives train and provide support to the Associate Commercial Service Center Representatives.
RESPONSIBILITIES
Commercial Service Center Representative Responsibilities
Complete service requests on commercial policies including certificates of insurance, endorsements, and renewal reviews.
Maintain a high level of knowledge of Farm Bureau commercial products to be a trusted resource on coverage and risk evaluation for agency and home office staff. Stay current on product changes.
Analyze and complete commercial service activities within the authority limit. Identify risks requiring underwriter evaluation and approval, and assign such risks based on guidelines, procedures, and service standards.
Maintain knowledge of Farm Bureau systems and procedures as they relate to job functions. Identify, recommend, and enact procedural changes to improve job efficiency and effectiveness. Look for ways to streamline and facilitate policy handling.
QUALIFICATIONS
Commercial Service Center Representative Qualifications
Required
High school diploma or equivalent required.
Associate degree preferred, with a focus on marketing, business administration, management, insurance, or finance.
Minimum of one year insurance related experience required.
Experience using Microsoft Word, Excel, and PowerPoint required.
Valid driver's license with an acceptable driving record.
Designations in CISR, AINS, or CIC required, or actively being pursued.
Must be willing to pursue self-development training including but not limited to insurance, policy rating and coverages, processing and procedures training, computer training, and customer service training.
P/C License required or obtained within 90 days of employment.
Note: Farm Bureau offers a full benefit package including medical, dental, vision, and 401K.
PM19
Auto-ApplyCall Center Representative
Customer care representative job in Grand Blanc, MI
Join Our Team and Make a Difference!
We strive to execute our mission of enriching people's lives: members, employees, and communities. Our vision is to be a leader in our industry by providing quality financial services, developing an empowered and diverse team, and making our communities a better place to live. We do this by abiding by our core values of Empowerment, Accountability, Transparency, Collaboration, and Volunteerism each day, and have a strong focus in community involvement.
Why Dort Financial Credit Union?
Comprehensive Benefits:
Medical, dental, and vision insurance; Life/AD&D and Disability Insurance; HSA/FSA plans
Additional Benefits:
Tuition reimbursement; LegalShield; Pet Benefits; Employee Assistance Program; free Telemedicine; competitive 401(k) match with Safe Harbor; referral bonuses; and paid time off, including holidays.
Your Role:
As a vital member of our team, you will be building and strengthening member relationships by providing technical support for all online banking services and applications while matching their needs with our products and services. Along with other tasks, your role will involve:
Answering incoming calls while providing a positive and professional image
Initiating enrollment of new member accounts following proper procedures and accuracy
Processing monetary and non-monetary transactions for our members
Researching and resolving online and mobile banking issues
Handling general inquiries from members, potential members, team members, etc relating to Credit Union products and services
What We're Looking For:
Education: High School Diploma or GED required.
Experience: We value at least one year of credit union or financial experience, in call center environment preferred.
Skills: You should be bondable and proficient with Microsoft Office or similar software, with a positive attitude and excellent communication skills.
Ready to Join Us?
If you're enthusiastic about making a meaningful impact and growing your career with a supportive and dynamic team, apply now and start your journey with Dort Financial Credit Union today!
*Sponsorship for work authorization is not available for this position. Candidates are responsible for ensuring they have the legal authorization to work in the location where they apply.*
Auto-ApplyIntegrated Care Coordinator
Customer care representative job in Mount Morris, MI
Work for an employer who loves you back! Cornerstone Care, a Federally Qualified Health Center (FQHC), with locations throughout Southwestern Pa., is seeking n Integrated Care Coordinator to join our team. Make a difference as we seek those who want to assist us in fulfilling our mission: "To improve the health of our patients and the residents of our community, with special concern for the underserved." Cornerstone Care has a long history of serving patients in our region and with over 24 million dollars in annual revenues. You can join a dynamic team of professionals where your contributions and voice make a difference. We are the best family care center across Southwestern PA and Northern WV for affordable healthcare. Cornerstone Care is seeking an Integrated Care Coordinator for our Mt. Morris location. OSITION QUALIFICATIONS: Bachelors degree in Psychology or Social Work; Behavioral Health and/or Medical Clinical Experience. KNOWLEDGE/EXPERIENCE/SKILLS: Must possess knowledge or experience in behavioral health as well as basic medical knowledge. Previous outpatient clinic work experience preferred but not required. DUTIES AND RESPONSIBILITIES: A. Patient Care Assists in the detection of at risk patients who could potentially require further Mental Health and Substance Abuse screening during daily primary care team huddles Performs advanced screening of primary care/ psychiatry / counseling patients for various Mental Health and Substance Abuse Disorders Provides a range of services including screening for social determinants of health, substance abuse, connecting patients with a need to the appropriate services for them, assessing barriers to completing treatment plans; And/or common conditions, assessments and interventions related to chronic disease management. Performs brief behavioral and cognitive interventions and conducts motivational interviewing to develop behavioral strategies aimed at symptom reduction Provides psychoeducation and/or medical education materials for patients and their support systems Triages patients with severe or high-risk behavioral health or substance abuse issues and refers such patients to mental health and substance abuse specialists as appropriate Facilitates and oversees referrals to outpatient and inpatient treatment programs and supports a smooth transition into treatment Performs brief, limited follow-up visits for selected patients and contacts patients post hospitalization when appropriate Assists in preventing relapse or morbidity in conditions that tend to recur over time Assists patients with medication adherence and disease self-management techniques as needed Provides consultation to Primary Care or Behavioral Health Providers both onsite and by phone to enhance understanding of the patient and provide decision support for treatment planning and symptom monitoring Maintains a visible presence in the Community Health Center and participates in clinical staff meetings and Quality Improvement activities as required B. Training: Educates Primary Care Team in recognizing and treating Mental Health and Substance Abuse disorders using basic principles of brief behavioral and cognitive interventions Assists in training the Medical Assistants and Primary Care Providers to feel more comfortable handling crisis situations and possible suicidality Assists in training the Psychiatry and/or Medical Assistants on making referrals for treatment when the Clinical Specialist is not available. Assists in training the Psychiatry and/or Medical Assistants and Primary Care Providers in Mental Health laws and regulations C. Administrative Reports quality improvement measures required for Grants, UDS and Meaningful Use Aids in capturing program evaluation and fidelity measures Participates in the Quality Management Program and Policies and Procedures of the Psychiatry and Counseling Department, maintains performance improvement standards, policies, and procedures that ensure safe and therapeutically effective and preventative mental health care and continuity of that care for patients and their families.
Cornerstone Care is a Non-Profit, Federally Qualified Health Center with 14 locations and a mobile unit, serving communities throughout Southwestern Pennsylvania, and Northern West Virginia. Our mission is to improve the health of our patients and all the residents of the communities we serve, with special concern for the medically underserved and low-income populations.
Cornerstone Care offers: Medical insurance, dental and vision coverage, life insurance, long-term disability insurance, 403 B retirement, flexible spending accounts for medical and dependent care, credit union, and a variety of additional voluntary benefits as well as a generous time off package.
Cornerstone Care, Inc is an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, sex, age, national origin or disability, sexual orientation, gender identity and expression.
Account Services Representative/Imaging - Part Time
Customer care representative job in Auburn Hills, MI
At Genisys Credit Union, we value our employees who are essential to our ongoing growth and success as a financial institution of choice. We are currently seeking motivated candidates for a Part Time Account Services Representative at our Home Office in Auburn Hills, MI. Candidates must be available to work varying hours Monday-Friday between 9:00 AM-5:30 PM.
Position Purpose:
Responsible for providing excellent, professional service to other credit union departments and members by phone or email. Responsible for posting mail transactions. Performs clerical duties and supports all credit union initiatives.
Job Duties (include but not limited to):
Process mail transactions/payments according to policy.
Process verification of deposits.
Image and quality control documents.
Assist with covering the front desk as assigned.
Review and assist with data checking and quality control.
Other clerical duties as assigned such as filing, answering phones, and imaging documents.
Qualifications:
High School Graduate or equivalent required
Customer service experience preferred
Skills/Abilities:
Strong typing abilities.
Attention to detail
Able to operate calculator, word processor, and related computer applications.
Well organized.
Ability to read and understand procedures, manuals, and member correspondence
Ability to interact with others and assist with a professional, team like approach
Benefits:
Vacation Time - % of FT based on hours worked
Paid Tuition to $2500 per year
Bereavement Pay
Holiday pay at 4 hours per observed holiday
Free Financial Planning Assistance
401k up to 3% match and 5% Profit Share
EOE M/F/Disability/Veteran
Auto-ApplyCustomer Experince
Customer care representative job in Warren, MI
Marshalls
At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer.
Job Description:
Opportunity: Grow Your Career
Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs. Leads by example by engaging and interacting with all customers, and maintaining a clean and organized store. Role models outstanding customer service.
Creates a positive internal and external customer experience
Promotes a culture of honesty and integrity; maintains confidentiality
Takes an active role in training and mentoring Associates on front end principles
Trains and coaches Associates on personalizing the customer experience while promoting loyalty programs
Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all Associates
Addresses customer concerns and issues promptly, ensuring a positive customer experience
Ensures Associates execute tasks and activities according to store plan; prioritizes as needed
Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates
Provides and accepts recognition and constructive feedback
Partners with Management on Associate training needs to increase effectiveness
Ensures adherence to all labor laws, policies, and procedures
Promotes credit and loyalty programs
Supports and participates in store shrink reduction goals and programs
Promotes safety awareness and maintains a safe environment
Other duties as assigned
Who We're Looking For: You.
Available to work flexible schedule, including nights and weekends
Strong understanding of merchandising techniques
Capable of multi-tasking
Strong communication and organizational skills with attention to detail
Able to respond appropriately to changes in direction or unexpected situations
Team player, working effectively with peers and supervisors
Able to train others
1 year retail and 6 months of leadership experience
Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.
In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
Applicants with arrest or conviction records will be considered for employment.
Address:
8359 12 Mile Rd
Location:
USA Marshalls Store 0850 Warren MIThis position has a starting pay range of $13.48 to $13.98 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.
Call Center Representative - Livonia, MI
Customer care representative job in Livonia, MI
Maximus is hiring a Customer Service Representative in Livonia, MI! This is a full-time, on-site position at our Livonia, Michigan location, where you'll assist callers by providing case updates and offering relevant guidance. Join our knowledgeable and dedicated team, where you'll play an essential role and make a real impact! 🕒 Shift Hours: Monday to Friday, 8:15 AM - 5:00 PM ET 🚗 Reliable attendance and transportation are required. 📝 State fingerprinting will be required if offered the position. Why Maximus? - 💰 Competitive Compensation - Quarterly bonuses based on performance included! - 🛡️ Comprehensive Insurance Coverage - Choose from Medical, Dental, Vision, Prescription, and partially funded HSA. Life insurance and discounts on Auto, Home, Renter's, and Pet insurance also available. - 🌟 Future Planning - 401K Retirement Savings plan with Company Matching. - 🏝️ Paid Time Off Package - PTO, Holidays, Sick Leave, Short- & Long-Term Disability. - 🌱 Holistic Wellness Support - Access physical, emotional, and financial wellness resources via our Employee Assistance Program (EAP). - 🏆 Recognition Platform - Celebrate outstanding employee contributions. - 📚 Tuition Reimbursement - Support for ongoing education and development. - 🎁 Employee Perks and Discounts - Exclusive benefits and savings. - 🌟 Maximus Wellness Program - Tailored wellness resources. - 📚 Professional Development Opportunities - Training programs, workshops, and conferences.
Essential Duties and Responsibilities: - Answer incoming calls from consumers including the general public, prospective enrollees and people assisting enrollees or acting on their behalf in accordance with all performance standards, policy and procedures, and protocols including but not limited to the confidentiality and privacy policies. - Track and document all inquiries using the applicable systems. - Complete associated tasks according to the established guidelines. - Meet Quality Assurance (QA) and other key performance metrics. - Facilitate the fulfillment of caller requests for materials via mail, email, or download. - Transfer/refer consumers to appropriate entities according to the established guidelines. - Escalate calls or issues to the appropriate designated staff for resolution as needed. - Facilitate translation services for non-English speaking callers according to procedures. - Attend meetings and trainings as requested and maintain up-to-date knowledge of all programs and systems.
- Previous experience in a customer service role - Maintain reliable attendance and adhere to scheduled shifts - Reliable transportation to and from our Livonia, MI office location - Provide empathetic assistance while effectively managing and controlling calls - Ability to thrive in a high-demand, fast-paced call center environment - Navigate multiple systems and software platforms efficiently to retrieve, input, and manage information accurately while ensuring workflow continuity - Utilize computers and digital tools proficiently to perform daily tasks such as data entry, communication, and documentation - Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
- High school diploma or GED required and 0-6 months of relevant professional experience required, or equivalent combination of education and experience.
- Previous experience in a call center role, preferred #LI-Onsite
Call Center Representative **Earn Up to $19.00/hour**
Customer care representative job in Lansing, MI
Join Our Growing Team at Feldman Automotive Group!
At Feldman Automotive Group, we are dedicated to fostering growth and success for our team members. With 7 Chevy stores and 20 locations across Michigan and Ohio, we are rapidly expanding and we want YOU to be part of our journey!
We are seeking dynamic individuals eager to take their careers to the next level and grow with us. Unlimited opportunities for advancement await those ready to succeed in a fast-paced, supportive environment. If you love working with new technologies and innovative products, we have the perfect opportunity for you to join our Service Call Center team. This is a great starting point for a career in retail automotive and an excellent way to familiarize yourself with the entire dealership experience. Please note: This is NOT a remote-based position.
Core Values
Honesty and Integrity
Respectful
Fanatical Attention to Detail
Team Player
Fun & Enthusiastic
Benefits
Medical, Dental, & Vision Insurance
Life Insurance and AD&D
401(k) Plan
Critical Illness & Accident Insurance
Short and Long-Term Disability
Paid Time Off
Responsibilities:
Answer customer calls and follow up on service appointments
Utilize multiple systems to retrieve customer information while on the call
Be comfortable in a tech-savvy, fast-paced environment requiring multi-tasking
Respond to phone, internet, and live chat inquiries using scripts and templates
Provide customers with initial service information & direct them to the service department
Follow up on leads that are not ready to make an appointment or have missed one
Participate in team and process development sessions, maintaining positive relationships with teammates, service team, and dealership management
Utilize CRM tracking systems daily
Requirements
Requirements:
Experience in an office-based work environment is beneficial
Call-heavy role experience is highly preferred!
Strong computer skills and the ability to multi-task in a tech-savvy environment
Excellent verbal and written communication skills
Team player attitude with a positive demeanor
Prompt, courteous, and professional at all times
Enthusiastic personality with a drive to succeed
Willingness to submit to a pre-employment background check & drug screen
Ready to take the next step in your career? Apply today and join a team that supports your growth and success!
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Call Center Representative - Livonia, MI
Customer care representative job in Livonia, MI
Description & Requirements Maximus is hiring a Customer Service Representative in Livonia, MI! This is a full-time, on-site position at our Livonia, Michigan location, where you'll assist callers by providing case updates and offering relevant guidance. Join our knowledgeable and dedicated team, where you'll play an essential role and make a real impact!
Shift Hours: Monday to Friday, 8:15 AM - 5:00 PM ET
Reliable attendance and transportation are required.
State fingerprinting will be required if offered the position.
Why Maximus?
* Competitive Compensation - Quarterly bonuses based on performance included!
* ️ Comprehensive Insurance Coverage - Choose from Medical, Dental, Vision, Prescription, and partially funded HSA. Life insurance and discounts on Auto, Home, Renter's, and Pet insurance also available.
* Future Planning - 401K Retirement Savings plan with Company Matching.
* ️ Paid Time Off Package - PTO, Holidays, Sick Leave, Short- & Long-Term Disability.
* Holistic Wellness Support - Access physical, emotional, and financial wellness resources via our Employee Assistance Program (EAP).
* Recognition Platform - Celebrate outstanding employee contributions.
* Tuition Reimbursement - Support for ongoing education and development.
* Employee Perks and Discounts - Exclusive benefits and savings.
* Maximus Wellness Program - Tailored wellness resources.
* Professional Development Opportunities - Training programs, workshops, and conferences.
Essential Duties and Responsibilities:
* Answer incoming calls from consumers including the general public, prospective enrollees and people assisting enrollees or acting on their behalf in accordance with all performance standards, policy and procedures, and protocols including but not limited to the confidentiality and privacy policies.
* Track and document all inquiries using the applicable systems.
* Complete associated tasks according to the established guidelines.
* Meet Quality Assurance (QA) and other key performance metrics.
* Facilitate the fulfillment of caller requests for materials via mail, email, or download.
* Transfer/refer consumers to appropriate entities according to the established guidelines.
* Escalate calls or issues to the appropriate designated staff for resolution as needed.
* Facilitate translation services for non-English speaking callers according to procedures.
* Attend meetings and trainings as requested and maintain up-to-date knowledge of all programs and systems.
* Previous experience in a customer service role
* Maintain reliable attendance and adhere to scheduled shifts
* Reliable transportation to and from our Livonia, MI office location
* Provide empathetic assistance while effectively managing and controlling calls
* Ability to thrive in a high-demand, fast-paced call center environment
* Navigate multiple systems and software platforms efficiently to retrieve, input, and manage information accurately while ensuring workflow continuity
* Utilize computers and digital tools proficiently to perform daily tasks such as data entry, communication, and documentation
* Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
Minimum Requirements
* High school diploma or GED required and 0-6 months of relevant professional experience required, or equivalent combination of education and experience.
* Previous experience in a call center role, preferred
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at applicantaccommodations@maximus.com.
Call Center Representative
Customer care representative job in Center Line, MI
🚨 Now Hiring: Call Center Representative
🕗 Schedule: Monday-Friday | 8:30 AM - 5:00 PM
At Binson's, we believe in three things: Better Products, Better Services, Better Lives-and we live it every day. We're a fast-growing, family-owned health care company with a big heart and locations across Michigan, Indiana, and Florida. If you're looking to make a real impact in people's lives, you're in the right place.
🚀 The Role: Call Center Representative
This role will be the frontline connection between patients, healthcare providers, and our team-answering calls, processing orders, and ensuring every interaction is handled with care and accuracy. You'll play a key role in delivering exceptional customer service by managing patient information, verifying insurance, and coordinating seamless communication across departments.
🔍 What We're Looking For
High School Diploma or equivalent
At least 3 years of experience in a call center or customer service role-bonus if it's in health care!
Strong verbal & written communication skills
Proficient in using computers and managing data
Experience with multi-line phone systems
Highly organized and detail-oriented
Calm under pressure and compassionate with every caller
🛠 What You'll Be Doing
Take incoming calls from patients, caregivers, and providers, offering friendly, knowledgeable support
Accurately enter new patient information, including diagnoses, physician details, insurance, and product needs
Process physician orders, verify insurance, and ensure orders are complete and ready to go
Keep patients and providers in the loop with timely updates and follow-up calls to ensure satisfaction
Manage a multi-line switchboard, routing calls efficiently to keep operations running smoothly
Resolve concerns, answer questions, and make sure patients feel cared for every step of the way
Work with internal teams to keep communication flowing and patient care seamless
💡 Perks & Benefits
Competitive pay 💰
Full benefits: Medical, Dental, Vision & Life Insurance 🏥
Paid time off + floating holiday 🌴
401(k) Retirement Savings Plan 💸
Training and growth opportunities 🚀
Auto-ApplyCorrespondence Rep-Farmington Hills, MI-677289
Customer care representative job in Farmington Hills, MI
Treva is seeking a full-time contracted Correspondence Rep to join our team! The position is located in Farmington Hills, MI.
Contract Details:
Must have 2 year of recent customer representative experience.
Shift: Candidate will be required to work in an office setting, this is NOT a 100% remote position. 1 week in office, 1 week remote located at: 35066 West 12 Mile Road, Farmington Hills, Michigan
8:30am-5pm M-F
13 week contract (possible extension)
What We Offer Employees:
Competitive weekly pay (option of W2 or 1099) | Referral and extension bonus available*|Assistance with flight cost*|Certification reimbursement*|Healthcare benefits available on first day of employment |Travel stipend (must be over 50 miles one way from the facility)
*contingent and based on facilities bill rate and is worked into the contract
For a complete list of open positions, please visit ************************************************
Customer Relations Specialist No Selling, Earn $60K to $90K
Customer care representative job in Rochester Hills, MI
Job Description
Customer Relations Specialist
Required Skills: • Strong and effective customer relation service skills • Excellent verbal communication and customer service abilities • Ability to build rapport quickly and maintain professionalism
Experience:
• 3-5 years of customer service experience
• A proven track record in customer relations is a MUST
• Experience in home improvement or related industries is a plus, but not required
Essential Duties & Responsibilities:
• Handle 100% warm inbound/outbound leads - no cold calling
• Contact homeowners to schedule estimate appointments for roofing and home
improvement services
• Accurately maintain CRM records and follow up on leads
• Collaborate with a supportive, high-performing support team
Position Offers:
• Competitive compensation with uncapped bonuses - top performers earn $90K+
• Real career growth opportunities - we promote from within
• A professional, team-focused environment - modern office with strong culture
• Join a family-owned company, not a corporate call center
To Apply:
All applicants must submit their updated resume along with a contact phone number.
#hc210092
Call Center Representative **Earn Up to $19.00/hour**
Customer care representative job in Lansing, MI
Job DescriptionDescription:
Join Our Growing Team at Feldman Automotive Group!
At Feldman Automotive Group, we are dedicated to fostering growth and success for our team members. With 7 Chevy stores and 20 locations across Michigan and Ohio, we are rapidly expanding and we want YOU to be part of our journey!
We are seeking dynamic individuals eager to take their careers to the next level and grow with us. Unlimited opportunities for advancement await those ready to succeed in a fast-paced, supportive environment. If you love working with new technologies and innovative products, we have the perfect opportunity for you to join our Service Call Center team. This is a great starting point for a career in retail automotive and an excellent way to familiarize yourself with the entire dealership experience. Please note: This is NOT a remote-based position.
Core Values
Honesty and Integrity
Respectful
Fanatical Attention to Detail
Team Player
Fun & Enthusiastic
Benefits
Medical, Dental, & Vision Insurance
Life Insurance and AD&D
401(k) Plan
Critical Illness & Accident Insurance
Short and Long-Term Disability
Paid Time Off
Responsibilities:
Answer customer calls and follow up on service appointments
Utilize multiple systems to retrieve customer information while on the call
Be comfortable in a tech-savvy, fast-paced environment requiring multi-tasking
Respond to phone, internet, and live chat inquiries using scripts and templates
Provide customers with initial service information & direct them to the service department
Follow up on leads that are not ready to make an appointment or have missed one
Participate in team and process development sessions, maintaining positive relationships with teammates, service team, and dealership management
Utilize CRM tracking systems daily
Requirements:
Requirements:
Experience in an office-based work environment is beneficial
Call-heavy role experience is highly preferred!
Strong computer skills and the ability to multi-task in a tech-savvy environment
Excellent verbal and written communication skills
Team player attitude with a positive demeanor
Prompt, courteous, and professional at all times
Enthusiastic personality with a drive to succeed
Willingness to submit to a pre-employment background check & drug screen
Ready to take the next step in your career? Apply today and join a team that supports your growth and success!
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Call Center Representative
Customer care representative job in Center Line, MI
Job Description???? Now Hiring: Call Center Representative
???? Schedule: Monday-Friday | 8:30 AM - 5:00 PM
At Binson's, we believe in three things: Better Products, Better Services, Better Lives-and we live it every day. We're a fast-growing, family-owned health care company with a big heart and locations across Michigan, Indiana, and Florida. If you're looking to make a real impact in people's lives, you're in the right place.
???? The Role: Call Center Representative
This role will be the frontline connection between patients, healthcare providers, and our team-answering calls, processing orders, and ensuring every interaction is handled with care and accuracy. You'll play a key role in delivering exceptional customer service by managing patient information, verifying insurance, and coordinating seamless communication across departments.
???? What We're Looking For
High School Diploma or equivalent
At least 3 years of experience in a call center or customer service role-bonus if it's in health care!
Strong verbal & written communication skills
Proficient in using computers and managing data
Experience with multi-line phone systems
Highly organized and detail-oriented
Calm under pressure and compassionate with every caller
???? What You'll Be Doing
Take incoming calls from patients, caregivers, and providers, offering friendly, knowledgeable support
Accurately enter new patient information, including diagnoses, physician details, insurance, and product needs
Process physician orders, verify insurance, and ensure orders are complete and ready to go
Keep patients and providers in the loop with timely updates and follow-up calls to ensure satisfaction
Manage a multi-line switchboard, routing calls efficiently to keep operations running smoothly
Resolve concerns, answer questions, and make sure patients feel cared for every step of the way
Work with internal teams to keep communication flowing and patient care seamless
???? Perks & Benefits
Competitive pay ????
Full benefits: Medical, Dental, Vision & Life Insurance ????
Paid time off + floating holiday ????
401(k) Retirement Savings Plan ????
Training and growth opportunities ????
Correspondence Rep - Farmington Hills, MI
Customer care representative job in Farmington, MI
Treva is seeking a full-time contracted Correspondence Rep to join our team! The position is located in Farmington Hills, MI.
Contract Details:
Must have previous administrative experience.
13 week contract (possible extension or permanent placement)
Shift: 8:30am-5pm, Monday-Friday
What We Offer Employees:
Competitive weekly pay (option of W2 or 1099) | Referral and extension bonus available*|Assistance with flight cost*|Healthcare benefits available on first day of employment |Travel stipend (must be over 50 miles one way from the facility)
*contingent and based on facilities bill rate and is worked into the contract
For a complete list of open positions, please visit ************************************************