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Customer care representative jobs in Florissant, MO - 1,083 jobs

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  • Adobe Customer Journey Analytics Expert

    Pacer Group 4.5company rating

    Customer care representative job in Saint Louis, MO

    Advanced data analysis & dashboarding (Tableau, Adobe Workspace) Adobe Customer Journey Analytics Business Practitioner Certification Experience creating custom projects in Adobe CJA Healthcare analytics experience Strong storytelling & visualization skills to influence design decisions
    $40k-75k yearly est. 3d ago
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  • Vietnamese/Korean Bilingual Customer Support Representative

    Blinkrx

    Customer care representative job in Chesterfield, MO

    Hi, BlinkRx is currently hiring "Bilingual Korean/Vietnamese Customer Support Specialist" to work Fulltime with us. Interested candidates can share their resume to "*********************************". Bilingual Korean/Vietnamese Customer Support Specialist Location: Chesterfield, MO & Pittsburgh, PA Responsibilities: Receive inbound phone calls to resolve routine and new issues with patients, doctors and insurers Provide patient care to accurately support pharma programs and triage to appropriate teams when required Strive to meet and exceed structured performance targets. Document all call information and data discovery according to operating procedures Utilize Knowledge Base materials as a foundation for resolving inquiries Maintain confidentiality of patient and proprietary information Develop a working knowledge of company related security and privacy practices. Participate in continued education on product changes, new features and product launches Help improve the patient experience by sharing feedback with management to further develop the product, materials and processes Requirements: Bilingual Vietnamese required, with strong command of the English language High school diploma or GED required, Bachelor's degree strongly preferred Customer service or inbound call center experience required Healthcare, pharmacy or other relevant industry experience strongly preferred Strong verbal and written communication skills Sound technical skills, analytical ability, good judgment, and strong operational focus A passion for providing top-notch patient care Ability to work with peers in a team effort and cross-functionally Strong technical aptitude and ability to learn complex new software Location/Hours: Full time, 40 hrs/week (5x8), rotating Saturdays 1/month: 9am- 5pm Availability Monday-Friday across various shifts 8am- 9pm (including 8am-4pm, 9am-5pm, 10am-6pm, 11am-7pm, 12pm-8pm, and 1pm-9pm) Scheduling flexibility, as your schedule may change over time according to business needs Onsite: 400 South Woods Mill Rd, Suite 100, Chesterfield, MO 63017 Benefits Medical, dental, and vision insurance plans that fit your needs 401(k) retirement plan Paid time off, sick time & holidays Paid parental/baby bonding leave Daily meal stipend for onsite marketplace Pre-tax transit benefits and free onsite parking
    $30k-39k yearly est. 2d ago
  • Customer Support Representative

    Insight Global

    Customer care representative job in Saint Louis, MO

    Title: Customer Support Representative Duration: 12 month contract + possible extensions Required Skills & Experience Must go onsite 5 days/week Must be able to complete Missouri fingerprint check. Experience using phone support systems/call center software (e.g., Five9, Zendesk, Genesys, AWS, Dialpad, Nextiva, Talkdesk). 1+ years of experience in call center or related field. Associates Degree or Bachelors degree Active listening skills and excellent communication. Attention to detail and organizational skills. Reliability. Data Entry experience Experience with Excel, Outlook and Word Plus but not required: Genesys software experience. Experience with Salesforce or similar CRM. Experience with SharePoint. Background in childcare/health. Government background. Bilingual Job Description Multiple shift times available; rotating weekend shifts, call center operates between 8:00 AM - 10:00 PM Monday- Fridays, and 8:00 AM - 12:00 PM CST on Saturdays. Assist with calls, responding to incoming inquiries and answering questions from families about childcare subsidy and/or childcare providers seeking federal or state funds. Utilize call center software, specifically Genesys Cloud Services, for daily tasks. Ensure calls are handled efficiently and effectively. Answer basic questions about childcare based on state program training.
    $30k-39k yearly est. 2d ago
  • Customer Service Enrollment Specialist - In Office

    The Nuckolls Agency

    Customer care representative job in Hillsboro, MO

    Crafting Brighter Futures for Businesses & Families across the US At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client. As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment. Primary Responsibilities: Engage with clients to understand their financial goals and concerns. Present tailored solutions to safeguard their assets effectively. Maintain a pulse on the industry, ensuring you offer the best and most updated advice. Foster relationships and ensure our clients always have someone they can turn to. Why Work With Us? Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours. Unlimited Earning Potential: Your dedication determines your earnings*. Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently! Grow with Us: Dive into continuous learning and development opportunities. Application Process: Submit Your Application: No stringent qualifications needed. We believe in potential. Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day. Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions. FAQs: When will I hear back after applying? Typically, within 24 hours. Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation. What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization. * This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance. State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.
    $65k yearly 14d ago
  • Customer Service Sales Representative

    Altyn Marketing LLC

    Customer care representative job in Saint Louis, MO

    Job Title: Spectrum Sales Representative Job Type: Full-Time (40 hours/week) Pay: $60,000 $75,000 per year Schedule: 8-hour shifts (morning/evening), weekends required About the Role We are hiring entry-level Sales Representatives to promote Spectrum products in a retail store environment. This role offers paid training, performance-based promotions, and long-term career growth. Responsibilities Sell Spectrum products and services in a retail setting Greet customers and identify their wireless and entertainment needs Upsell and cross-sell plans, accessories, and bundles Meet or exceed sales goals Maintain a clean and organized store Work as part of a team to deliver excellent customer service What We Offer Competitive pay ($60K $75K) Paid training Fast promotion opportunities based on performance Team events, recognition programs, and travel opportunities Mentorship and leadership development Requirements Customer service or retail experience (preferred, not required) Strong communication skills Motivated, positive, and goal-oriented Flexible availability, including weekends Must be able to commute to St. Louis, MO 63101 Apply Now Qualified candidates will be contacted within 48 hours, or contact our HR Team *****************
    $60k-75k yearly 16d ago
  • Customer Support Representative - Full Time

    Dohrn Transfer 4.4company rating

    Customer care representative job in Saint Louis, MO

    Dohrn Transfer is a leading Midwest LTL Carrier providing less-than-truckload, truckload, and value-added services throughout our 10-state service area. Join our team and become a part of our new growth and bright future! We offer competitive salary and a great benefit package in an exciting, rewarding industry. Dohrn is currently seeking a Full Time Customer Support Representative at our St Louis, MO terminal. Monday - Friday, hours can vary between 7:00am - 5:00pm Pay is $18.00/Hour Benefits: Health / Vision / Dental insurance, 401k matching, life insurance, short/long term disability and more. POSITION SUMMARY: To provide exceptional Customer Service and assist customers with inquiries and issues, acting as a liaison between the customer and the company. Responsibilities ESSENTIAL FUNCTIONS: Field inbound emails, chats and calls providing exceptional customer experience Respond to inquiries with excellent verbal & written communication skills Trace and monitor accounts to ensure on-time delivery Assist with scheduling pickups and completing deliveries Educate, when possible, self-service options available to Customers Act as a problem-solver to customer issues accurately & efficiently that arise throughout the day Conduct account research & document fulfillment request Perform other duties as needed Excellent communication and active listening skills. May require occasional travel Qualifications MINIMUM REQUIREMENTS High School education or equivalent Valid Driver License Excellent communication skills- verbal, written & active listening Excellent Mindset Detail-oriented Proficient in Microsoft applications along with proficient computer systems and data entry Excellent attendance Strong problem-solving and conflict-resolution abilities. Patience and empathy to handle stressful situations calmly. Ability to multitask, manage time, and stay organized. Ability to work both independently and as part of a team WORKING CONDITIONS/PHYSICAL REQUIREMENTS Primarily sedentary work, which involves sitting most of the time May be occasionally required to exert up to 10 pounds of force and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects The general office environment is favorable; Lighting and temperature are adequate, and there are minimal hazardous or unpleasant conditions caused by noise, dust, etc; Visual Acuity including regular use of items including a computer screen or monitor Manual dexterity is regularly required including fingering, grasping, and typing; manual dexterity includes repetitive motion of the wrists, hands, and fingers Talking and hearing required to communicate with and listen to others to share or receive information; Occasionally exposed to noise including telephone, office machinery, and conversations of others Dohrn Transfer Company, LLC is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, color, religion, age, sex, sexual orientation, gender, gender identity or expression, national origin, geographic background, physical and/or mental disability, protected veteran status, or any other classification protected by applicable law.
    $18 hourly Auto-Apply 11d ago
  • Electronic Services Call Center Representative

    First Community Credit Union 3.8company rating

    Customer care representative job in Chesterfield, MO

    There is an immediate opening in our Electronic Services Department for a Call Center Representative. The ideal candidate will enjoy helping people, have great communication skills with both members and co-workers, be proficient in technology across multiple platforms including but not limited to Microsoft Office and Excel, possess strong clerical, analytical, organizational, and multitasking skills and have the capability to learn quickly and work at a fast pace. Duties include answering inbound calls primarily pertaining to debit cards, basic financial transactions, responding to Chat and email, and other various tasks to support the department. The hours for this position are Monday - Friday 10:30 a.m. to 7:00 p.m. and Saturdays 8:30 a.m. to 12:30 p.m., with a full day off during the week when a Saturday is worked. Must be flexible to work a rotating schedule.
    $32k-39k yearly est. Auto-Apply 60d+ ago
  • Customer Excellence Representative

    HOYA Group 4.4company rating

    Customer care representative job in Columbia, IL

    Join The HOYA Vision Care Team! For over 60 years, HOYA Vision Care has been a passionate leader in optical technology innovation. As a manufacturer of high quality, high performing eyeglass lenses, we continuously aim to bring the best possible vision care solutions to eye care professionals. We are currently hiring a Customer Service Representative! Wage: $18/hour Shift: Monday - Friday 9:00am - 5:30pm Location: Columbia, IL What's in it for you? Health/Dental/Vision/Disability Insurance Tuition Reimbursement 401K plans PTO and Paid Holidays And more! What you'll do: Answer incoming calls from customers in a professional manner. Receive new orders, input Rx order correctly into DVI. Address and resolve customer requests and issues related to lab, lenses, services, pricing, product. Direct complaints concerning billing and services rendered. Refer complaints of service failures to designated department managers for investigation. Locate an order's current or past position in the facility by checking in computer system. Tag trays when necessary for expediting. Give estimated order completion times, monitor own “promise jobs,” and notify customers of delays. Document phone conversations in account notes in DVI. • Keeps abreast of products and availability. Qualifications: High School Diploma or GED 2 years of telephone customer service experience a plus Optical experience recommended Insurance billing and reconciliation recommended (VSP, VBA, VCP, Superior, and Eye-Med)
    $18 hourly Auto-Apply 29d ago
  • Account Services Representative

    United Bank of Union 3.3company rating

    Customer care representative job in Union, MO

    We have a great opportunity for an energetic, motivated, community-oriented individual interested in joining the UBU team as Account Services Representative. Responsibilities include promoting business for the Bank by delivering an excellent customer service experience to our existing clients and to potential clients. Essential Duties: Assist customers with opening new accounts such as Checking, Savings, Certificates, IRA's, Safe Deposit Box, ATM/Debit/Gift Cards and providing assistance regarding account information. Perform account maintenance of all deposit accounts. In depth knowledge of all products offered (ex: Internet Banking, Bill Pay) Answer inquiries from customers regarding balancing check books, account information. Cross selling all products. (Internet Banking, Mobile Banking, Mobile Capture, Bill Pay, My Business Banking, Merchant Capture and any other product the bank may offer) Process returned mail, check orders and address changes. Maintenance of Safe Deposit Box. (Drilling, sending out notices, past dues, and swapping keys). Maintain and update customer information into 360View (CRM). Address and resolve customer issues in a timely manner. Participate in promotional events and campaigns. If goals are given-expected to meet them. Attend monthly department meetings to discuss changes. UBU offers comprehensive benefits package and perks: paid time off; paid childbirth/parental leave; health, vision, dental, life insurance; employee assistance program; 401K plan; professional development opportunities; gym reimbursement; monthly lunch n learn program; volunteer opportunities; work-life balance; and more. Qualifications What Makes You Stand Out: The ideal candidate has exceptional customer service skills; detail oriented; ability to communicate effectively (oral and in writing); ability to organize and prioritize to meet deadlines; previous banking experience preferred. Our UNITED Core Values will tell you who we are: U - Understanding (because UNDERSTANDING the needs and views of others leads to effective communication and respect). N - Neighborly (because being NEIGHBORLY and serving our community is essential to our success). I - Integrity (because having INTEGRITY builds trustworthy relationships). T - Teamwork (because when we work and adapt as a TEAM we can outperform our competition). E - Energy (because working in an ENERGETIC environment makes work fun). D - Dependability (because being DEPENDABLE helps us achieve our goals and promotes accountability). United Bank of Union is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. FDIC Member
    $27k-32k yearly est. 9d ago
  • Retention Representative

    Carshield

    Customer care representative job in Saint Peters, MO

    Full-time Description CarShield is seeking talent to join its growing Retention team. This role is responsible for handling incoming calls from existing customers that wish to cancel their service. Successful candidates will have excellent communication and customer service skills, strong work ethic, and be motivated by goals and putting their sales and value-building skills to use! Reporting to the Retention Manager, this position is responsible for: Answering inbound calls from existing customers. Assessing customer needs and developing a strategy for their retention. Building value in product by communicating services provided and customer savings. Maintaining a consistently positive attitude and customer first approach to deliver stellar service to all customers. Maintaining current knowledge of products and services offered. Other tasks as assigned. Pay Rate and Benefits for Customer Retention Representative: $25/hour, plus performance bonus! (Average ~$26/hour). Group Insurance (Medical, Dental, Vision, Life, etc.). 401k with Employer Match. Paid Time Off at 6 months. Discounted CarShield policies. Discounted Tuition at Lindenwood University. Professional Development Opportunities. Basketball, table tennis, billiards, and other recreation on-site. Gym facilities, with the option to take classes led by on-staff personal trainer (at St. Peters headquarters). And more! Requirements Requirements for Customer Retention Representative: Ability to work on-site at our headquarters in St. Peters, MO. Strong attention to detail and the ability to follow directions. Ability to present oneself well over the phone. Excellent customer service skills. Strong communication and persuasion skills. Highly coachable. Ability to effectively multi-task. 2+ years' experience in a call center environment, working with escalated customer issues. Customer Retention experience preferred. Basic computer and typing skills. Must be able to be licensed by the State of Missouri (application process and fee supported by company). Bilingual (English/Spanish) a plus. Salary Description $25/hour, plus bonus
    $25 hourly 60d+ ago
  • Custom Cabinet Sales Rep.

    Kitchen Refresh

    Customer care representative job in Saint Louis, MO

    Kitchen Refresh is seeking a custom cabinet sales professional franchisee. The franchisee owner-operator would be responsible for a territory in the St. Louis area. Job Requirements: Conduct prompt and professional communication with leads and clients Perform in-home, design studio, and virtual consultations Deliver estimate at time of consultation using Quickbooks Able to convey kitchen remodel expertise, handle objections, and ask for order at time of consultation Identify and create working relationships with a finish carpenter and painter Coordinate with finish carpenter contractor for cabinet door and drawer front measuring for product orders, as well as door and drawer front, drawer box, cabinet box, crown moulding, and related installations and work Coordinate with painter for painting of only the cabinet boxes Follow proven marketing, sales, and installation processes Must have a valid driver's license Must be able to communicate effectively in English As a Kitchen Refresh franchisee, you would be responsible for serving and maintaining a defined territory. Kitchen Refresh franchises are independently owned and operated. The hourly wage range is based on profit rates of product sales relative to time spent on business. Actual pay rate may be more or less depending on how closely you follow the systems. Franchisees can also earn additional profits on upsell and cross sale opportunities. Full-time $150.00 per hour Monday to Friday Driver's License (Required)
    $33k-45k yearly est. 60d+ ago
  • Customer Success Representative - $20/hr ($21/hr after 90 Days)

    Missouri Insurance Advisors

    Customer care representative job in Wildwood, MO

    Job DescriptionBenefits: Opportunity for advancement Paid time off Training & development Customer Service Representative Compensation: $20 per hour starting, $21 after 90 Days! Wildwood Insurance Advisors is growing fast, and we are looking for customer service professionals who want more than a typical job. Our culture is built on working hard, supporting each other, and celebrating wins together. We invest in our people, encourage growth, and challenge our team to hit both personal and professional goals. If you are looking for a role where you can make an impact, build real skills, and grow within an expanding organization, this could be a great fit. WHAT YOU CAN EXPECT IN THE CUSTOMER SUCCESS POSITION: Youll be in a position that is vital to our company's success, where you have the opportunity to ensure our customers have a positive experience with our products and services. Your day to day will consist of communicating with our current clients through phone, email and SMS communication, to ensure that they are getting the most out of their experience. In this role you will need to learn the basics about Medicare and Ancillary products so that you can answer customer questions and explain policy coverage. You will maintain accurate records of client interactions and policy details. This position requires a person with excellent communication skills, specifically phone call etiquette. Our clients depend on us as professionals to be knowledgeable and well organized, therefore to excel you must have strong organizational and time management skills. Our organization thrives on its culture so being a team player is imperative to our mission. We are professionals and we expect all of our candidates to be professionals as well, so a high degree of professionalism and ethical standards is expected. WHAT TO EXPECT AS NEW EMPLOYEE AT WILDWOOD INSURANCE ADVISORS: Serves customers by providing product and service information and resolving product and service problems. Attracts potential customers by answering product and service questions and suggesting information about other products and services. Opens customer accounts by recording account information. Maintains customer records by updating account information. Resolves product or service problems by clarifying the customers complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution. Maintains financial accounts by processing customer adjustments. Recommends potential products or services to management by collecting customer information and analyzing customer needs. Prepares product or service reports by collecting and analyzing customer information. Contributes to team effort by accomplishing related results as needed.
    $20 hourly 7d ago
  • Home Equity Representative

    Vantage Credit Union

    Customer care representative job in Saint Charles, MO

    JOB FUNCTIONS Maintain knowledge of and adherence to established policies, procedures, and regulations. Complete all necessary paperwork to ensure loans are processed and follow-up is done in a timely manner. Order all required third party services such as Valuation, Flood and Title. Review and prepare all checklists as required for these services. Prepare and ensure appropriate liens are placed and subordinations processed as required. Conduct post close loan reviews for accuracy within department guidelines and policies. Supports and assists area personnel, members, branch staff, and other departments as needed. Communicates and coordinates with borrowers throughout the application process as needed. Maintain department expected SLAs. Performs miscellaneous clerical functions as needed. Performs other duties as assigned by Consumer Lending Manager or Director of Lending. Qualifications KNOWLEDGE Understanding of home equity loan products and services. Knowledge of home equity processing functions and related processes. Knowledge of Credit Union loan policies, procedures, products, processing, and guidelines. Understanding of applicable Federal and State laws and regulations. SKILLS Collaborator, values building a unified team, open to input from others, and guidance from all levels. Effective communication and listening skills; can comfortably deal with people at all levels; possess excellent written and oral communication skills. Able to effectively communicate with people in potentially stressful situations. Strong organizational skills, attention to details, and ability to multi-task and prioritize work without direction. Detail oriented with the ability to accurately transfer numerical information within various software systems. Able to meet deadlines under pressure. EDUCATION/EXPERIENCE The individual should have 1+ years of experience of loan processing experience in a consumer lending role, preferably within a credit union. High school diploma or equivalent. Proficient in Microsoft applications. PHYSICAL REQUIREMENTS The position requires the following physical activities within varying environmental conditions: Occasionally remaining in a stationary position which may be standing or sitting for a prolonged period. Occasional travel or moving from one office location to another or from one department to another at the headquarters building. Occasional lifting, moving, or adjusting objects up to 20 pounds. Constant communication with others through various channels including verbal, email, and chat of which the last two may require consistent use of a keyboard and mouse or another electronic device. Work will be in a commercially reasonable temperature-controlled environment. Occasional temporary exterior site review which could be in outdoor elements of wind, rain, or snow.
    $26k-46k yearly est. 9d ago
  • Call Center Representative

    Bath Planet

    Customer care representative job in Saint Louis, MO

    Call Center Representatives Exciting Opportunity Awaits! Ready to make a positive impact while earning a substantial income? Look no further! Bath Planet of St. Louis and More is on the hunt for dynamic individuals to join our team as Call Center Representatives. Why Choose Us? Rapid Growth: We're one of the fastest-growing companies in the industry. Professional Reputation: We stand strong behind our products and workmanship. Help Homeowners: Assist homeowners in improving their homes. Responsibilities: Deliver a scripted pitch tailored to homeowners' needs. Handle questions and objections with finesse. Obtain homeowner information (name, address, phone, email). Schedule appointments over the phone and input details into the computer. Keep detailed notes of conversations. Follow up with potential homeowners who respond to advertisements. Key Competencies: Sales and marketing knowledge. Relevant experience in telemarketing, sales, or promotions. Product knowledge (don't worry, we provide training!). Proficiency in relevant computer applications. Excellent communication skills. Ability to gather and manage information. Persuasiveness and adaptability. Initiative and tenacity. High energy level and self-motivation. Perks and Benefits: Industry-best training. Ongoing support. Advancement opportunities. Exciting working environment. Incentive programs (win gift cards, lunches, and days off!). Company Culture at Bath Planet of St. Louis and More: Collaboration: We believe in working together to achieve common goals. Our team supports one another, shares ideas, and celebrates successes. Professionalism: We maintain a high standard of professionalism in all interactions. Respect, integrity, and honesty are at the core of our culture. Innovation: We encourage creativity and innovative thinking. Whether improving processes or finding new solutions, we value fresh perspectives. Employee Development: We invest in our team's growth. Industry-best training, ongoing support, and advancement opportunities are available. Fun Environment: We make work enjoyable! Incentive programs, contests, and team-building activities keep things exciting. Employee Recognition and Celebrations: Recognition Programs: Outstanding performance is acknowledged publicly through regular recognition programs. Whether it's hitting sales targets, providing exceptional customer service, or contributing innovative ideas, we celebrate these accomplishments. Employee of the Month: Each month, we recognize an exceptional team member as the “Employee of the Month.” This recognition comes with perks like gift cards, a special parking spot, or additional time off. Team Celebrations: When our team achieves significant milestones (such as meeting quarterly goals), we celebrate together. It could be a team lunch, a fun outing, or a themed event. Anniversary Celebrations: We honor employees' work anniversaries. We appreciate their dedication and commitment. Personalized Appreciation: Managers and colleagues express appreciation through personalized notes, emails, or shout-outs during team meetings Experience: Customer service Telemarketing Active listening Sales Call center Our culture is all about positivity and support. If you join us, your achievements won't go unnoticed! Ready to Join the Adventure? Remember, we're not just a company; We're A FAMILY! Complete the online application if you're ready for a dynamic work environment. If you need assistance with resume submission, please call Kristi at **************. Let's make home improvement fun! Job Type: Full-time Pay: $15.00 - $17.00 per hour Shift: Morning shift Work Location: In person
    $15-17 hourly Auto-Apply 60d+ ago
  • Call Center Representative

    Senior Health Solutions 3.6company rating

    Customer care representative job in Saint Charles, MO

    Senior Health Solutions is a state-licensed agency that specializes in the senior life and health insurance market. We pride ourselves on outstanding customer service and deliver quality service to our clients. As a Call Center Representative, employees will receive calls from prospective and current clients. You will be working with them by assisting in Medicare enrollment. The call center employee works with the client to verify eligibility and gathers the necessary information from the client to assist with the Medicare enrollment. This is not a remote position. Responsibilities Taking inbound calls, listening to client questions and fulfilling their needs. Guiding clients through the enrollment process with excellent communication skills. Qualifications and Skills Pleasant phone voice with good customer service skills Good computer and keyboarding skills Previous Call Center experience a plus (not required) Outgoing and energetic attitude Active Listening Skills giving full attention to what clients are saying, taking time to understand the points that are being made, and not interrupting at inappropriate times. Ability to multitask Excellent problem-solving skills Benefits and Perks Uncapped Bonus and Commission 26% of our Licensed Advisors are Top Producers with an annual wage of 100k - 150k+ 21% of our Licensed Advisors have an annual wage of 60k - 85k Renewals begin after 13 months, adding more potential income. Health Insurance available after 60 days 401k with a partial company match Monday through Friday, occasional Saturdays, NO SUNDAYS All training paid Surprise Incentives throughout the year
    $28k-35k yearly est. Auto-Apply 5d ago
  • BLV - Airport Operations Center Operator

    Avports LLC

    Customer care representative job in Mascoutah, IL

    Airport Operations Center Operator REPORTS TO: Airport Operations Supervisor/ARFF Captain AIRPORT: Mid America St. Louis Airport The Airport Operations Center Operator (AOCO) plays a vital role in overseeing and supporting daily operational and security functions at MidAmerica St. Louis Airport. This position ensures compliance with established procedures and regulatory requirements, contributing to the safe, secure, and efficient operation of the airport. SKILLS AND KNOWLEDGE Must possess situational awareness, alertness and skill in detecting and recognizing safety hazards. Must have ability to understand and carry out instructions. Must be able to achieve or meet all training required and TSA 1542. Must achieve and maintain knowledge and skills related to airport operations, and related security duties. Ability to remain calm during stressful situations which may involve life-safety incidents DUTIES Perform tasks associated with the Airport Operations Center (AOC), terminal operations and other duties as assigned. Answering multi-line phone systems Monitoring and communicating on radio frequencies Monitor airport-wide fire alarm system Operate and Monitor CCTV system Accurately maintain daily logs Under the direction of the General Manager/Chief of Public Safety or Deputy Chief of Public Safety and the Shift Operations Supervisor/ARFF Captain, assist and participate in operations, life safety, and security activities at the airport and its facilities. Maintain all tools and equipment in good working condition. Accurately prepare reports as required. Assist in controlling vehicular and pedestrian AOA entry Maintain surveillance of the terminal and other buildings and provide general security of the Airport. Must obtain and maintain knowledge of the AEP, ACM, SICP, ASP, TSA 1542, and FAR 139, as well as any other relevant material for the position of AOC Operator. Contribute to the publication of relevant Notice to Airman (NOTAMS) for the Airport based on criteria established in the Airport ACM. As directed, review ID badge applications and verify accompanying personal identification (and immigration - if applicable) documents, - schedule and send notifications, ID badge printing and issuance. PROFESSIONAL EXPERIENCE / QUALIFICATIONS / EDUCATION, CERTIFICATES, LICENSES, REGISTRATIONS To perform this job successfully, the selected individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least eighteen (18) years of age. Must be a citizen or lawful resident of the United States. Must possess a high school diploma or equivalent. Must possess a valid motor vehicle operator's license throughout the employee's employment. Must pass a Transportation Security Agency (TSA) background check. A felony Driving Under the Influence (DUI) conviction will be disqualifying. Must be able achieve or have and maintain a current CPR and AED certification. Position involves shift work. COMPENSATION Competitive compensation package. NON-DISCRIMINATION COMMITMENT Avports policies focus on eliminating all discrimination based on gender, race, ethnicity, indigenous identity, disability, sexual orientation, and gender identity. Avports commitment to gender equality and non-discrimination focuses on issues related to equal opportunities and treatment for all women and men in the employees' recruitment, selection, promotion, compensation, and development processes. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee will be regularly required to stand; walk; use hands to finger, handle to feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; talk or hear; and smell. The employee will occasionally be required to sit. The employee must regularly lift and/or move more than 75+ pounds. Specific vision abilities required by this job include vision, distance vision, peripheral vision, depth perception and ability to adjust focus. Infrequent US Domestic travel may be required. COGNITIVE DEMANDS Attention to detail and focus on quality Highest levels of integrity Ability to inspire, lead and motivate people, including him/herself and others Ability to gain and maintain trust among customers, staff, and stakeholders Ability to negotiate and gain consensus Ability to manage and resolve conflict in a productive way Calm, tactful, respectful, and diplomatic character Ability to work under situations of stress and with limited resources Excellent teamwork capabilities High degree of emotional intelligence and empathy REFERENCES Up to three positive references from previous employers and/or supervisors may be required
    $26k-35k yearly est. Auto-Apply 60d+ ago
  • PART-TIME HUMANE SERVICES REPRESENTATIVE - PET ADOPTION CENTER

    St. Charles County, Mo 4.3company rating

    Customer care representative job in Saint Charles, MO

    Apply Now JOB OVERVIEW: The purpose of this position is to provide the public with a high volume of pet adoption services and provides general clerical assistance to department staff. RESPONSIBILITIES: * Verifies accuracy of Rabies Vaccination Certificates and enters data into the computer. * Receives and codes Rabies Vaccination forms. Verifies rabies vaccination tags. * Inputs information into the computer. * Answers, screens, and directs incoming telephone calls. * Accepts returned traps or equipment, verifies condition with kennel staff, returns trap deposits. * Prepares correspondence, reports, and other documents as directed. * Greets, directs, and collects fees from visitors. * Receives, releases, and processes adoptions of animals entering the facility. * Files vaccination documents, purchase orders, invoices, and other documents as directed. * Educates the public on responsible pet ownership. * Corresponds with animal control officers in the field using two-way radio and computer, dispatches calls. * Process adoptions and disseminates information at special and off-site events. * Accepts and approves adoption applications, researches information as needed. * Dispatches animal control officers as needed. * Assists with duties of Administrative Assistant in their absence. * Assists in the preparation and record keeping of invoices, purchase orders, and public notifications. * Assists in preparation and recording of payroll. * Maintains animal records and files. * Prepares bills for veterinarians and records information in ledger. * Opens and distributes mail. REQUIREMENTS: * Requires graduation from a general or technical high school or equivalent. * 3 years clerical experience involving customer service and record keeping required. * Cashiering, teller, or related skills required. An equivalent combination of education, training and experience will be considered. * Must be able to multitask efficiently. * Ability to be a team player and communicate effectively with co-workers, supervisors and the general public, including dissatisfied citizens, is mandatory. * Requires general computer skills and working skills in performing data entry and filing. TO APPLY: All applications must be submitted using the APPLY NOW link above. We do not accept faxed, e-mailed or print applications. This is a part-time clerical support position. Candidate should be available to work an estimated 18-20 hours per week. Typical hours would fall between 8:00 am and 6:30 pm, Monday - Saturday. Applications will be accepted on a continuing basis until the position is filled or a sufficient number of qualified candidates have applied. St. Charles County is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the County will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. St. Charles County is a drug and alcohol-free workplace. A pre-employment drug screen is required for all positions.
    $27k-30k yearly est. 45d ago
  • Service Center Representative

    St. Charles Community College 3.5company rating

    Customer care representative job in Lake Saint Louis, MO

    Job Description St. Charles Community College (SCC) is located just west of St. Louis, in the heart of growing St. Charles County. At SCC, we have a passion for student success. We serve a growing diverse student population, and we are committed to increasing the diversity of our faculty and staff who will help prepare our students for a global society. Qualified candidates will have demonstrated success in serving diverse student populations. SCC is looking for a full-time Service Center Representative to join our Student Services Department. POSITION SUMMARY: The Service Center Representative is the first point of contact for incoming calls to St. Charles Community College. This position is responsible for answering the college's main phone number, providing accurate information, and directing calls to the appropriate departments. The ideal candidate will have excellent communication skills, a customer-focused attitude, and the ability to handle a high volume of calls efficiently and courteously. ESSENTIAL DUTIES AND RESPONSIBILITIES: Answer the college's main phone number promptly and professionally. Provide general information about the college, including admissions, programs, events, and services. Direct calls to the appropriate departments or individuals based on the caller's needs. Maintain an up-to-date directory of college departments, services, and staff. Handle inquiries and resolve issues when possible, escalating complex issues to the appropriate department. Keep accurate records of calls, including the nature of the inquiry and any actions taken. Assist with other administrative tasks, such as managing the reception area and supporting other departments. Maintain a high level of confidentiality regarding student and staff information. Continuously improve knowledge of college programs, policies, and procedures to provide accurate and helpful information. MINIMUM EDUCATION and/or EXPERIENCE: High school diploma or equivalent required. Some college coursework preferred. Excellent verbal and written communication skills. Strong organizational skills and attention to detail. Ability to multitask and manage time effectively. PREFERRED EXPERIENCE: Previous experience in a call center, customer service, or administrative role is desirable. Experience in an educational setting is a plus. St. Charles Community College is an Equal Opportunity Employer.
    $34k-40k yearly est. 30d ago
  • Call Center Representative

    Bath Planet

    Customer care representative job in Saint Louis, MO

    Job DescriptionCall Center Representatives Exciting Opportunity Awaits! Ready to make a positive impact while earning a substantial income? Look no further! Bath Planet of St. Louis and More is on the hunt for dynamic individuals to join our team as Call Center Representatives. Why Choose Us? Rapid Growth: We're one of the fastest-growing companies in the industry. Professional Reputation: We stand strong behind our products and workmanship. Help Homeowners: Assist homeowners in improving their homes. Responsibilities: Deliver a scripted pitch tailored to homeowners' needs. Handle questions and objections with finesse. Obtain homeowner information (name, address, phone, email). Schedule appointments over the phone and input details into the computer. Keep detailed notes of conversations. Follow up with potential homeowners who respond to advertisements. Key Competencies: Sales and marketing knowledge. Relevant experience in telemarketing, sales, or promotions. Product knowledge (don't worry, we provide training!). Proficiency in relevant computer applications. Excellent communication skills. Ability to gather and manage information. Persuasiveness and adaptability. Initiative and tenacity. High energy level and self-motivation. Perks and Benefits: Industry-best training. Ongoing support. Advancement opportunities. Exciting working environment. Incentive programs (win gift cards, lunches, and days off!). Company Culture at Bath Planet of St. Louis and More: Collaboration: We believe in working together to achieve common goals. Our team supports one another, shares ideas, and celebrates successes. Professionalism: We maintain a high standard of professionalism in all interactions. Respect, integrity, and honesty are at the core of our culture. Innovation: We encourage creativity and innovative thinking. Whether improving processes or finding new solutions, we value fresh perspectives. Employee Development: We invest in our team's growth. Industry-best training, ongoing support, and advancement opportunities are available. Fun Environment: We make work enjoyable! Incentive programs, contests, and team-building activities keep things exciting. Employee Recognition and Celebrations: Recognition Programs: Outstanding performance is acknowledged publicly through regular recognition programs. Whether it's hitting sales targets, providing exceptional customer service, or contributing innovative ideas, we celebrate these accomplishments. Employee of the Month: Each month, we recognize an exceptional team member as the “Employee of the Month.” This recognition comes with perks like gift cards, a special parking spot, or additional time off. Team Celebrations: When our team achieves significant milestones (such as meeting quarterly goals), we celebrate together. It could be a team lunch, a fun outing, or a themed event. Anniversary Celebrations: We honor employees' work anniversaries. We appreciate their dedication and commitment. Personalized Appreciation: Managers and colleagues express appreciation through personalized notes, emails, or shout-outs during team meetings Experience: Customer service Telemarketing Active listening Sales Call center Our culture is all about positivity and support. If you join us, your achievements won't go unnoticed! Ready to Join the Adventure? Remember, we're not just a company; We're A FAMILY! Complete the online application if you're ready for a dynamic work environment. If you need assistance with resume submission, please call Kristi at **************. Let's make home improvement fun! Job Type: Full-time Pay: $15.00 - $17.00 per hour Shift: Morning shift Work Location: In person Powered by JazzHR dr NIsp0cxk
    $15-17 hourly 2d ago
  • Call Center Representative

    Senior Health Solutions 3.6company rating

    Customer care representative job in Saint Charles, MO

    Senior Health Solutions is a state-licensed agency that specializes in the senior life and health insurance market. We pride ourselves on outstanding customer service and deliver quality service to our clients. Job Summary As a Call Center Representative, employees will receive calls from prospective and current clients. You will be working with them by assisting in Medicare enrollment. The call center employee works with the client to verify eligibility and gathers the necessary information from the client to assist with the Medicare enrollment. This is not a remote position. Responsibilities Taking inbound calls, listening to client questions and fulfilling their needs. Guiding clients through the enrollment process with excellent communication skills. Qualifications and Skills Pleasant phone voice with good customer service skills Good computer and keyboarding skills Previous Call Center experience a plus (not required) Outgoing and energetic attitude Active Listening Skills giving full attention to what clients are saying, taking time to understand the points that are being made, and not interrupting at inappropriate times. Ability to multitask Excellent problem-solving skills Benefits and Perks Uncapped Bonus and Commission 26% of our Licensed Advisors are Top Producers with an annual wage of 100k - 150k+ 21% of our Licensed Advisors have an annual wage of 60k - 85k Renewals begin after 13 months, adding more potential income. Health Insurance available after 60 days 401k with a partial company match Monday through Friday, occasional Saturdays, NO SUNDAYS All training paid Surprise Incentives throughout the year Powered by JazzHR R3UzkTMW9D
    $28k-35k yearly est. 8d ago

Learn more about customer care representative jobs

How much does a customer care representative earn in Florissant, MO?

The average customer care representative in Florissant, MO earns between $27,000 and $41,000 annually. This compares to the national average customer care representative range of $26,000 to $40,000.

Average customer care representative salary in Florissant, MO

$33,000

What are the biggest employers of Customer Care Representatives in Florissant, MO?

The biggest employers of Customer Care Representatives in Florissant, MO are:
  1. U-Haul
  2. Overhead Door
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