Customer care representative jobs in Fremont, CA

Aivres is a leading global data center and cloud computing solutions provider committed to delivering innovative technologies that propel the world's leading industries to new frontiers. We deliver and deploy robust, performance-optimized, purpose-built platforms to major data centers around the globe. Responsibilities Responsible for the customs clearance of imported goods, including air and sea shipments, delivered to American companies from overseas. Responsible for the customs clearance of goods, including air and sea shipments, delivered by American companies for export overseas. Handling exceptions in customs clearance for American companies' imports and exports, as well as dealing with customs cases. Responsible for customs compliance management in the United States and other areas, ensuring compliance in overseas customs operations. This includes, but is not limited to, customs code classification, import and export compliance access, customs valuation, rules of origin application, and effective management of customs clearance agents. Proficient use of U.S. customs codes, trade preference policies, and relevant tax regulations. Conduct tariff analysis and product classification audits for imports and exports, utilizing legal and compliant tariff preference regulations to reasonably reduce tariff costs while ensuring compliance. Provide business analysis and decision-making basis. Participate in the management of customs clearance agents and other suppliers, promote the daily customs operation management of American companies, continuously improve and enhance cost-effectiveness. Other international trade, import and export-related tasks, interpretation, analysis, and implementation of overseas regional customs policies, among other responsibilities. Qualifications Bachelor's degree or above Preferred majors include International Trade, Finance, Logistics Management, etc. Minimum of 3 years of professional work experience in the relevant field Qualification certificates related to import and export is a preferred Familiar with knowledge of import and export operations, laws and regulations in the business area, and understanding of relevant business interfaces upstream and downstream in the system, as well as their relationship with the system Strong organizational and coordination abilities, interpersonal skills, communication skills, and planning and execution abilities Excellent problem analysis, positioning, and solving abilities Proficient in the use of common office software Bilingual in mandarin is preferred EEO Statement Aivres is an Equal Opportunity Employer and embraces diversity in our employee population. It is the policy of Aivres to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or special disabled veteran, marital status, pregnancy, genetic information, or any other legally protected status.

Cypress Adaptive Behavior Consultants (Cypress ABC) is seeking an Independent Contractor - Behavior Consultant to join our mission-driven team. This is not your typical ABA role. We're offering a chance to step outside the traditional autism agency model and into a flexible, purpose-driven position where you can truly make a difference. In this role, you'll provide onsite behavior consultation to care homes and day programs across the San Francisco Bay Area. If you're ready to break free from the constraints of the traditional ABA framework and explore a more dynamic, impactful way to use your skills, we encourage you to apply. Why Join Cypress ABC? Since 2008, we've been redefining what care can look like. At Cypress ABC, we prioritize dignity, connection, and innovation in every care environment we touch. You'll be part of a team that empowers support staff, enhances the quality of life for individuals with developmental disabilities, and challenges the status quo of behavioral care. Here's what sets us apart: Freedom to Innovate: We're not tied to rigid ABA protocols. You'll have the flexibility to develop creative, person-centered strategies. Mission-Driven Work: Be part of a team that's transforming care environments and making a tangible difference. Flexibility: Set your own schedule and work independently while still being part of a supportive team. What You'll Do Conduct face-to-face consultations with direct support professionals, residents, and program administrators. Develop and implement collaborative strategies to promote positive behaviors and enhance well-being. Take detailed notes during consultation meetings and submit them promptly to a supervisor. Participate in interdisciplinary team meetings as required to ensure comprehensive care. What We're Looking For Certification: Applicants must hold one of the following certifications: BCBA-D, BCBA, or BCaBA. Experience: Experience in behavioral health, behavior therapy, or a related field is preferred. Candidates with backgrounds in residential facilities or day programs are encouraged to apply. Personable: Able to build strong, supportive relationships with residents, administrators, and care teams. Organized: Effective communication and organizational skills, including timely documentation. Professional and Reliable: Demonstrates responsibility, the ability to work independently, and reliable transportation for travel across service areas. What We Offer Flexible Schedule: The freedom to set your own hours and manage your workload effectively. Competitive Pay: Earn $90.00 - $140.00 per hour, based on your experience and certifications. Break Free from the ABA Mold: Explore a role that values innovation and creativity over rigid protocols. Mission-Driven Work: Join a team that is making a tangible difference in the lives of individuals and their support networks. Professional Growth: Gain valuable experience working with a team dedicated to innovation and excellence in behavioral care. How to Apply We are conducting interviews in two stages: an initial remote video call followed by an in-person interview. If you're ready to apply your expertise and compassion to a flexible, rewarding role that breaks the mold of traditional ABA, we encourage you to apply.

Do you love developing and nurturing great relationships? As an N2S Customer Success Specialist, you will be responsible for managing and growing our Fortune 500 accounts, understanding their staffing requirements, and ensuring the successful placement of qualified candidates. You will play a crucial role in building strong client relationships and contributing to the growth and success of N2S Location: Remote from Bay Area, SFC, CA Qualifications: Must have 3-5 years of overall experience in the Staffing & Recruiting Industry with hands on recruiting experience and exposure of client communication preferably with LifeSciences or IT MSP clients. Strong understanding of working with VMS and MSP based accounts. Any experience working with a Hybrid/Offshore delivery model will be a plus. Proven experience in staffing, recruiting & client communication, supporting client/ MSP programs from a supplier side. Strong interpersonal and communication skills. Excellent negotiation and problem-solving abilities. Excellent reputation and relationship-building skills. Ability to work in a fast-paced, target-driven environment. Must be a self driven and highly motivated individual. Proficiency in using applicant tracking systems (ATS) and other relevant software. Key Responsibilities: Be the single point of contact for our Fortune 500 clients Build long-term client partnerships to understand their challenges and provide solution. Maximize market share with a client to make us their trusted staffing supplier. Qualify new job orders and work with the delivery lead for better coverage and support. Present candidates to Hiring Managers and follow up for feedback . Coordinate with Client to schedule candidate interviews and onboarding. Coordinate with recruiting team including screening, orientation, and placement of candidates. Use CRM/ATS (Job Diva) to manage activities. Constant communication with clients to build rapport and to obtain critical information including, job descriptions, referrals, and business leads. Additional Requirements: Must be open to travel across the country, especially locally, and support clients from their offices. Availability to work outside regular office hours, if needed. Benefits of working at N2S: Uncapped Commissions 100% Contribution to Health/Dental/Vision

📌 Job Title: Customs Entry Team Lead 🕒 Full-Time | On-site A global leader in transport and logistics is seeking a Customs Entry Team Lead to oversee import compliance operations and support a high-performing customs brokerage team. This is a great opportunity for an experienced customs professional ready to step into a leadership role, contribute to international trade compliance, and help drive operational excellence across global supply chains. 🔍 Key Responsibilities Mentor a team of entry writers handling customs documentation and clearance Ensure compliance with U.S. Customs regulations and international trade laws Review and approve complex customs entries, including HTS classification and valuation Communicate with government agencies, carriers, and clients to resolve clearance issues Maintain accurate records and ensure audit readiness Monitor regulatory changes and implement best practices within the team Collaborate cross-functionally with operations, freight, and compliance teams ✅ Ideal Background 3+ years in customs brokerage or import/export operations In-depth knowledge of U.S. customs regulations, ACE, and HTS classification Experience leading or mentoring a team (formal or informal) Strong attention to detail, organizational skills, and ability to manage deadlines Proficient with Microsoft Office and customs brokerage platforms (Cargowise) Customs Broker License is a plus Experience with a wide range of commodities preferred 💼 What's Offered Competitive compensation Career growth in a global logistics environment Exposure to a wide range of industries and complex customs scenarios A collaborative, fast-paced, and supportive work culture

Customer Service Representative (CSR) To be considered for an interview, please make sure your application is full in line with the job specs as found below. Transdev in San Rafael, CA is hiring a Customer Service Representative. The CSR assists customers by providing information and trip planning assistance for Marin Access services and associated programs. Takes customer calls and schedules customer rides using a computerized scheduling system. Transdev is proud to offer: Competitive compensation package of minimum $20.6 - maximum $26.22 Bilingual (English/Spanish) - PLUS $1.50/hour. Benefits include: •Vacation: One (1) week during first year of employment up to four (4) weeks per year after ten (10) years. •Sick days: 5 days annually •Holidays: 12 days; 9 standard and 3 floating •Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, voluntary long-term disability. Key Responsibilities: Follows general policies, procedures and practices in compliance with federal, state, local and company rules and regulations. Facilitate trip reservations, cancellations, and modifications with a focus on ensuring that all details are accurately documented for local, regional, and transfer trips, as well as for general public shuttle services. Maintain accurate trip booking records including contact information, mobility aids, and pick up / drop off preferences. Respond to incoming calls, emails, and MS Teams chats in a timely and professional manner. Troubleshoot issues to achieve first call resolution, resolve complaints, and escalate complex inquiries as needed. Adhere to all call center scripts, procedures, and compliance standards. Meet or exceed performance metrics, including call handling time, quality, and customer satisfaction. Ensure that callers receive equal access and support. Answer all incoming calls in a courteous, professional, and accessible manner. Participate in training, coaching, and team meetings to enhance skills and performance. Book trips in accordance with ADA regulations, such as within 3⁄4 mile of fixed route service during operational hours and including trip time negotiation. Follow all relevant policies and procedures related to the Americans with Disabilities Act (ADA). Maintain confidentiality and handle all rider information with sensitivity and discretion. Work closely with dispatchers, eligibility staff, and supervisors to ensure smooth service delivery. Other duties as required. Qualifications: •Must be at least 21 years old with a High School Diploma, GED or equivalent. •Understand the full suite of Marin Access Transportation programs. •Understand ADA (The Americans with Disabilities Act) requirements. •Excellent written and oral communication skills; communicate effectively and clearly over the telephone in keeping a professional and pleasant tone. •Utilize computer software, proficient computer skills. •Travel requirement (as a percent):

We are seeking a dependable and personable Customer Service / Dispatch Coordinator to support a busy residential plumbing team. This role is ideal for someone who enjoys fast-paced coordination, strong communication, and delivering an excellent customer experience from the first call to job completion. Key Responsibilities Answer inbound calls, schedule appointments, and dispatch technicians efficiently based on skill set and location. Communicate with homeowners to confirm appointments, provide updates, and ensure a positive experience. Coordinate with field technicians and the warehouse to align scheduling, materials, and workflow. Manage the service calendar and daily job board to optimize productivity. Enter accurate notes and updates in the service system. Assist with follow-up calls, estimates, and warranty documentation when needed. Qualifications 2+ years of customer service or dispatch experience (preferably in residential services such as plumbing, HVAC, or electrical). Excellent communication, organization, and multitasking skills. Strong computer proficiency; comfortable using scheduling and CRM systems. A positive, team-oriented mindset with a focus on customer satisfaction. Ability to stay calm and professional in a fast-paced environment.

Responsible for handling all walk-in customers by responding to inquiries for all lines of business. Primary duties may include, but are not limited to: Receives and verifies premium payments. Assists customers with information required to make decisions on health care coverage that best meets their needs by explaining benefits and rates for all policies. Researches and responds to walk-in customer concerns. Accepts premium payments and prepares written receipts. Assists customers in the selection of health care coverage that best suits their needs. Assist customers in making policy change decisions that result in retained business. Identify complex and unusual inquiries that may cause problems; document and submit problem reports for resolution; tracks trends and problems that directly impact company performance. Provide feedback to appropriate areas to improve service. Acts as liaison between customer and operating units. Assists with research of executive inquiries. Requires HS diploma or equivalent and a minimum of 5 years of operations or customer service experience; or any combination of education and experience which would provide an equivalent background. Life and Health License preferred. Bi-lingual required in some locations. Prior sales experience preferred.

THE ROLE OF THE CUSTOMER SERVICE REPRESENTATIVE Under close supervision, provides efficient and courteous customer service by telephone and/or personal contact for issues that are routine or straightforward in nature. ESSENTIAL RESPONSIBILITIES INCLUDE, AND ARE NOT LIMITED TO: * Answers telephone or greets customers at counter. * Provides information about collections, rates, billing, and account status promptly and correctly. * Addresses customer questions and resolves complaints through a combination of telephone service, computer data entry, billing, balancing and reconciling customer payments. * Maintains appropriate records, prepares requested reports and performs related word processing, data entry and/or clerical duties. * Expedites communications and services between customers and co-workers verbally or through written communications to coordinate services, records, and account status. * Participates in training related to customer service work processes, procedures, skills and safety to ensure optimum customer service. * Handles special calls including escrow, bankruptcies, delinquent accounts by telephone contact and monitoring delinquent accounts to point of resolution, as appropriate. QUALIFICATIONS Any combination of education and experience that would likely provide the required knowledge, skills and abilities is qualifying. A typical way to qualify is: * Six months related experience and/or training. * Computer programs, including Microsoft Office suite of applications. * High school diploma or GED required. * Bachelor's degree preferred. * Bilingual in Spanish preferred Skill and/or Ability to: * Promotes the WASTE ZERO philosophy by making the best and highest use of all resources as well as finding ways to use waste products in ways that benefit the environment. * Develops strategies to effectively manage current and future challenges and opportunities; develops recommendations and actionable plans. * Defines issues and focus on achieving workable solutions; generates innovative ideas to develop or improve existing systems. * Demonstrates ability to use computers and technology capabilities. * Demonstrates strong proficiency and knowledge in area(s) of expertise as well as company business and proficiency in strategic and financial processes. * Communicates well both verbally and in writing; listens to and understands various viewpoints; shares relevant information timely; provides constructive feedback; maintains professionalism. * Presents ideas effectively to individuals or groups and delivers presentations suited to the characteristics and needs of the audience. * Effectively and productively engages with others and establishes trust, credibility, and confidence. * Promotes collaboration and assists others with their initiatives and efforts. * Motivates and empowers others to achieve objectives and to develop a culture where employees feel ownership in what they do. * Attracts, develops and retains good people; allows opportunities for self and others to reach their full potential; builds and shares knowledge and expertise. * Listens to and builds customer relationships; increases customer satisfaction and ensures commitments are met. RECOLOGY OFFERS: * An ecologically innovative company that finds and mentors people committed to protecting the environment and sustaining our communities. * The largest employee owned resource recovery company in the industry with terrific benefits to help you prosper. * A creative and caring culture that values community, diversity, altruism, accountability, collaboration, and learning by doing. * An inspired company mission driven to use and return resources to their best and highest use through the practice of the 4R's: Reduce, Re-use, Recycle, and Recologize. * Distinct professional challenges to connect with, care for, and grow community that sees a world without waste. RECOLOGY BENEFITS MAY INCLUDE: * Paid time off and paid holidays. * Health and wellness benefits including medical, dental, and vision. * Retirement plans (Employee Stock Ownership Plan, 401(k) with match). * Annual wellness incentives. * Employee Assistance Program (EAP). * Educational assistance. * Commuting benefits. * Employee referral program. SUPPLEMENTAL INFORMATION Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job; and pursuant to applicable law, we will consider for employment qualified applicants with criminal records. It is important that you provide accurate information on the job application, inaccurate information may cause delays in the processing of your application and/or may disqualify you as a candidate. Recology is an equal opportunity employer committed to supporting an inclusive work environment where employees are valued, heard, and provided development opportunities. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship, disability, protected veteran status, or any other basis that is prohibited by law. This description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills, effort, work conditions, and benefits associated with the job.

Requisition ID # 164329 Job Category: Information Technology Job Level: Individual Contributor Business Unit: Engineering, Planning & Strategy Work Type: Hybrid The Procurement Organization includes a staff of more than two hundred sourcing managers, buyers and analysts. Our mission is to deliver cost effective and valued procurement services through strategic, diverse, and sustainable business solutions. Our work requires close integration with all lines of business, finance, and our suppliers. The Procurement Excellence Center (PEC) is a strategic function dedicated to driving procurement transformation, operational efficiency, and value creation across the organization. Within the Procurement organization, the PEC establishes best practices, standardizes processes, and leverages advanced analytics and market intelligence to enable data-driven decision-making. The PEC collaborates with all Procurement teams to enhance capabilities, improve performance, and optimize costs. Key focus areas include market intelligence and analytics, digital procurement transformation, risk management, supplier relationship management, governance, and capability development. Position Summary The Expert Procurement Services Master Data role plays a key role in ensuring the integrity, accuracy, and governance of procurement-related master data. This individual contributor is responsible for maintaining and improving data quality, supporting the optimization of data processes, and supporting procurement transformation initiatives through effective data management. This individual collaborates with cross-functional teams, including Procurement, IT, and Supply Chain, to support development of and enforce data governance policies, support automation, and enhance reporting capabilities. This role requires expertise in data management, strong analytical skills, and the ability to translate business needs into data solutions that support procurement efficiency and decision-making. Key responsibilities include creation, maintenance, and governance of procurement master data while ensuring data accuracy, completeness, and compliance. The ideal candidate has a strong background in data management, and experience in data governance frameworks, data quality management, and process automation. This position is hybrid, working from your remote office and your assigned work headquarters. PG&E is providing the salary range that can reasonably be expected for this position at the time of the job posting. This salary range is specific to the locality of the job. The actual salary paid to an individual will be based on multiple factors, including, but not limited to, internal equity, specific skills, education, licenses or certifications, experience, market value, and geographic location. The decision will be made on a case-by-case basis related to these factors. This job is also eligible to participate in PG&E's discretionary incentive compensation programs. Pay Range display: Bay Area - $114,000 to $162,000 Reporting Relationship The Procurement Services Master Data, Expert role will report to the Manager of Procurement Services Master Data. Job Responsibilities * Supports the creation, maintenance, and governance of procurement master data, including vendor, material, contract, and pricing data. * Acts as the primary contact for questions, issues, and problems for multiple datasets. * Communicates the business value of data management maturity efforts and how data management maturity activities support them. * Develop a deep understanding of current and future needs of business SMEs. * Leads efforts that drive continuous improvement and monitoring of data management maturity. * Maintains and shares in-depth knowledge of how data is collected, maintained, and interpreted in the organization. * Develops and refines data quality, metadata, and management maturity standards and policies. * Leads both processes and cultural change for data management and governance functions. * Facilitates governance discussions, provides guidance, and best practices, documents agreed upon data policies and standards, and enforces activities. * Partners with data owners, data architects, data scientists, and engineering teams to meet the data needs of the business. Background Qualifications Minimum * Bachelor's degree or equivalent combination of education and experience with an emphasis in Business, Finance, Computer Science, Engineering or MIS. * 6 years of experience in data management, data governance, data quality, reference (master) data management, and/or designing and implementing functional systems and data in a structured process. Desired * Knowledge of data management best practices, compliance requirements, and regulatory standards (e.g., SOX). * Experience in working with complex, cross-functional teams. * Experienced in supporting enterprise-wide initiatives to drive awareness and improvements around data quality and data management maturity. * Experience with coaching and mentoring others. * Excellent verbal and written communication skills to drive engagement, adoption, and inform the business. * Proven ability to establish and cultivate relationships with vendors and business SMEs. * Excellent analytical skills, organizational skills, and attention to detail. * Proficiency in data governance landscape, processes, and design principles. * Proficiency in business process mapping and design. * Ability to translate between data management and Procurement principles * Prior experience working with ERP systems (i.e., SAP) and procurement platforms (i.e., Ariba) #featuredjob

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500 . Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description You will be part of the Customer Outcomes team. Our purpose is to accelerate platform adoption and improve customer outcomes. We do this through a portfolio of services, delivered by outstanding consultants, using our ecosystem of partners, our leading practices, methodologies and tools based on our experiences from 1000's of customer engagements. What you get to do in this role: The Customer Outcomes Senior Principal Success Architect will develop C-level executive relationships and relationship management across 1-3 customers The over-riding objective for the Success Architect will be to improve Customer Outcomes at these managed accounts leading to customer's product adoption, renewals, and expansion of ServiceNow offerings with the account. Service 1-3 large enterprise customers Develop executive relationships with CIO,CFO,CHRO and business leaders Understand goals and develop customer roadmap Execute winning co-delivery models Develop relationships with ecosystem partners Develop implementation strategies and readiness process to accelerate time to value Establish delivery operating model governance Maintain account level relationships for clear value proposition within the account Participate in account delivery governance Advocate/champion ServiceNow's best practices Contribute expertise on how advisory, expert services, and Co-Delivery can be optimized Provide high customer sat metrics for assigned accounts Qualifications To be successful in this role you have: Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. 15+ years progressive experience as part of a professional services organization; or equivalent education/experience Management consulting leadership role at a top-tier consulting company or equivalent focused on technology (Digital/SaaS/Enterprise Software) enabled transformations Experience at F100 accounts Understanding of issues and goals driving digital transformation across industry Depth in digital transformation design, implementation, and management Expertise in one industry, "minors" in one or two additional industries IT, HR, ad GBS Transformation experience Executive relationships with CIO, CFO, CHRO and business line leaders Experience identifying goals and solving challenges Experience serving as part of a client account leadership team Experience expanding offerings with clients Experience integrating with other account functions in developing account strategies and Customer Outcomes plans Experience developing account partnering (co-delivery) relationships with large consultancies and technology implantation firms, Big 4, GSI's 5+ years large program experience (multi-tracked, OCM) Experience managing outcomes to a CxO position Co-Delivery experience with Big 4, large SI's Knowledge of ServiceNow- minimal, experience with multiple ServiceNow product suites FD21 For positions in this location, we offer a base pay of $189,100 - $331,000, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.

Why us? You will be part of a team that believes that believes in employees success! They are a dynamic, fast growing company with great opportunities and an employee focused company culture. Join this fantastic team today and make a difference in your life and the lives of those around you! They are an equal opportunity employer and value diversity at our company. Job Description Your responsibilities: Planning and scheduling client meetings Taking care of any client requests in a timely manner Participating in client calls and site visits Maintaining notes from each client interaction Generating reports and presentations Qualifications We'd love to hear from you, if: You have 2 years of experience in a professional services environment You have 1-2 year sales experience selling solutions or consultative sales and customer service Education Qualification: Bachelors Degree Work Authorization: US Citizen / Green Card Holder Additional Information All your information will be kept confidential according to EEO guidelines.

For companies building financial technology and transforming the financial services space, the biggest bottleneck to their growth and innovation is often the underlying banks and infrastructure stack they rely on. We have spent our careers founding and scaling companies like Plaid, Square, Meta, Blend, and Affirm, and have seen this problem firsthand - builders and developers needing to partner with traditional banks, and creating API and abstraction layers over the patchwork that is the bank, its core, and many other vendors. All of this results in a complex (and often expensive) banking supply chain involving a user, fintech, BaaS middleware provider, bank, core and the Federal Reserve. At Column, we set out to simplify and fix this. We are a bank and a software company built from the ground up, offering builders and developers technology-forward banking solutions that cut out the hundreds of vendors, middleware providers, and abstraction layers. This means a safer, more transparent, and less costly banking supply chain. Come build with us! The opportunity We're looking for an all-around business athlete to join our Customer Risk Strategy team! You don't need to be an expert in banking or risk on day one - we are seeking a candidate who is excited about disrupting financial services and willing to utilize their highly strategic, operational, and product-oriented mindset to help drive continuous improvements across our existing operations. Your work will help Column deepen its relationships with its fintech partners by effectively managing our forward-thinking, strategic, and highly efficient risk programs (a critical differentiator for Column!) to ensure we scale safely. This is a unique entry point into the world of risk at a high-growth fintech company, where you'll gain skills and experience that few others can offer. This role is a great fit for someone excited to blend strategic problem-solving with hands-on execution. While part of your work will focus on crucial operational aspects of managing risk (oversight and monitoring of our fintech partners), every project you lead will directly influence our ability to grow Column's business relationships so they remain strong and resilient. This role will report directly to our Head of Regulatory Affairs and will partner closely with leaders across engineering, business, legal, compliance, operations, and go-to-market teams. This role is based in-person at our Presidio office in San Francisco (3-4 days/week). What you'll do Manage oversight of Column's Fintech Partners: Ensure effective ongoing oversight processes by reviewing key program metrics to identify trends, outliers or key risk indicators that require further investigation. Support evaluation of partnership expansions. As Column's relationships with its Fintech Partners grow and expand, you will be responsible for working with our business team to manage these expansions, working closely with internal SMEs to evaluate and document key risk and compliance considerations. Design and implement new processes: Maintain a growth mindset by helping members of the Column's risk and compliance organization identify and develop potential process improvements as the our partnership activities continue to expand. Drive development of key metrics and reporting: Work closely with the Column's senior leadership team on developing new metrics and providing periodic reporting on Column's partnership activities to executive management and the Board of Directors. What you'll need to be successful 2-3 years of experience in high-growth environment, including management consulting, financial regulatory agency, financial services and/or fintech company Ability to jump into new situations, with a willingness to learn quickly and help solve problems Hyper-organized approach to project management, including coordinating efforts across multiple teams; comfort juggling multiple projects and priorities is critical Scrappy, roll-up-your-sleeves attitude - we thrive because we work harder, are more creative, and have zero ego when it comes to getting our hands dirty to build a business Attention to detail and a commitment to accuracy Familiarity with the banking and fintech industries is preferred, but not required - an interest in becoming an expert in finance, risk, compliance, and technology, however, is a must Excitement about working in a fast-paced, deeply cross-functional space What you'll get from us: 🏥 Comprehensive health, dental, and vision plans, including options that are 100% covered by Column for you and 100% covered for your dependents! 🐣 Comprehensive family planning and fertility benefits via partnership with Carrot, including reimbursement of up to $20,000 in qualified expenses 🏡 Up to $2,000 (post-tax) monthly rent subsidy for employees living within 2 miles of Column's office 💳 FSA and HSA account options to enable use of pre-tax money for medical and dependent care expenses 📈 401k plan, including self-directed brokerage options 🌴 Flexible time-off policy - take the time off that you want and need to relax and recharge 👶 100% paid parental leave, including 16 weeks for birth mothers, 12 weeks for primary caregivers, and 8 weeks for secondary caregivers 😇 Up to $4,500 in annual reimbursements for backup childcare 🍽️ Catered lunches and dinners for SF employees 🚆 Commuter benefits, including paid transportation to-and-from the office 🎉 Regular team building events, including annual offsite Pay transparency: Compensation packages at Column include base salary, equity, and benefits. New hire offers are made based on a candidate's experience, expertise, geographic location, and internal pay equity relative to peers. The annual base salary range for this role is $115,000 - $130,000 + equity. We look forward to hearing from you Column is committed to working with the best and brightest people from the broadest talent pool possible. We value bringing together a team with different perspectives, educational backgrounds, and life experiences, and believe a diversity of ideas is what allows us to develop the best solutions. All qualified individuals are encouraged to apply. If you need assistance or a reasonable accommodation during the application and recruiting process, please reach out to accommodations@column.com. We participate in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program here.

Job Responsibilities Are you dependable? Are you looking for more? If you answered yes then Pharmacyclics is looking for you! We are an industry-leading and continuously growing company, and the right individual can grow with us! We're looking to add enthusiastic Customer Service Reps / Associate / Specialist for full-time and part-time positions immediately! We're seeking empathetic individuals who can support management and also interact with our vendors & customers while providing and maintaining quality, “best-in-class” customer service. We offer a competitive compensation and benefits package including health, dental, vision, life insurance, paid time off and 401k. When you join Pharmacyclics as a Customer Service Rep, you will have the opportunity to make a difference in the life of customers. Essential Duties: Process orders, forms, applications, and requests. Keep records of customer interactions, transactions, comments and complaints. Communicate with customers and vendors through various channels. Respond promptly to customer inquiries and provide feedback on the efficiency of the customer service process. Acknowledge and resolve customer complaints. Ensure customer satisfaction and provide exceptional customer support. Salary: $18.50 to $22.00 /hour. Based on Performance and Experience. Apply today for an opportunity to be a part of a great team with an innovative company! ***NB: Candidates applying should send a resume to our HR desk ***[email protected]*** and we will get back in touch ASAP! Skills Required Requirements: High school diploma, general education degree or equivalent. Ability to stay calm when customers are stressed or upset. Ability to multi-task, prioritize, and manage time effectively. Customer orientation and ability to adapt/respond to different types of characters. Ability to meet required goals and quotas. Positive and service-oriented attitude.

Job DescriptionDescription:Call Center Representative/Dispatcher - TRIO Heating, Air & Plumbing San Jose, CA $22.00 - $28.00 per hour + Bonus & Commission Full-Time | 8-Hour Shift | Weekend Rotation Available Join Our Team and Be Part of Breaking Bay Area Records! Apply online: TrioHeatingandAir.com Or call us at: ************** Why Join Us? We're not your average HVAC company. We're growing fast, breaking records, and setting new standards across the industry. We've earned 4 out of 5 national awards from Bryant, were named Fastest-Growing HVAC Company in the Nation by ServiceTitan, and landed on the Inc. 5000 list for our explosive growth. And we don't just care about performance-we care about impact. At TRIO, we plant one tree for every job we complete, with over 10,000 trees planted so far. We've built a company where top techs thrive-and now we're hiring more. Earning Potential That's Off the Charts! $22 - $28 per hour starting pay Bonuses & Performance Pay - The more you book, the more you earn! Paid Holiday & Vacation Time Off - Because you deserve it Full Benefits Package - Health, dental, vision, & 401(k) with company matching Incentive Bonuses & Competitions - Earn extra while having a blast About the Role As a Call Center Representative/Dispatcher, you'll be the voice of TRIO, handling inbound and outbound calls, booking service appointments, and ensuring a top-tier customer experience. This role is perfect for someone who thrives in a fast-paced, high-energy environment and loves helping people while hitting goals. You'll be in the heart of the action-talking the talk and typing the type! What You'll Do Handle a high volume of inbound & outbound calls - Turn prospects into appointments Solve customer concerns with sharp thinking & judgment - Be the go-to problem solver Master our service lineup - Offer top-notch advice and recommend the best solutions Keep records spick & span - Accurately document every interaction ? Hit the productivity sweet spot - Stay efficient while keeping your cool Qualifications Customer Service Enthusiast - You love helping people and making their day Typing Speed of 45 WPM+ - Talk fast, type faster! Multitasking Master - Handle multiple calls while staying organized? Tech-Savvy - Experience with Microsoft Suite and ServiceTitan is a plus! Quick Thinker & Problem Solver - Make smart decisions on the fly Bilingual in Spanish? Even Better! What's in It for You? Top-Tier Earnings - Salary + bonuses & commissions mean unlimited potential Work in a Brand-New, High-Tech Office - Our San Jose call center is next level Career Growth - We promote from within and invest in YOUR success A Fun & High-Energy Work Environment - Join a team that supports & celebrates success Incentive Bonuses & Competitions - Get rewarded for crushing your goals! Ready to Roll with Us? Let's Talk! Apply online at: TrioHeatingandAir.com Call us at: ************** Don't miss out on your chance to join the #1 fastest-growing HVAC company in the Bay Area. Let's make history together! Requirements:

Founded in 1978, California Closets has built a reputation as the leader and design authority in premium space management, delivering custom-designed organizational solutions and exceptional service. We believe home is more than just a place - it should be a source of creativity, comfort, and connection. From beautiful walk-in closets and entertainment centers to versatile pantries and home offices, we design custom storage solutions that add value to your life and home by making space for what belongs. Think of it as ‘practical magic.' Job Description The Customer Liaison assists customers and provides an exceptional brand experience. This position serves customers while striving to complete the appointment scheduling in an efficient and detailed manner through phone, email or when in the showroom. What We Offer: California Closets has both company-owned and franchise locations. This location is company-owned, therefore earns the following benefits: Health insurance - Medical, Dental, and Vision PTO days, floating holidays, paid holidays, and sick days 401K retirement plan with company match 40 hours/week with overtime potential Grow your career with us - many promotional opportunities are available Franchises are independently owned and operated and may offer different benefits. Located in Showroom in Mill Valley Pay rate: $22/hour Schedule: (Part time) 16 hours a week from 9:30am to 6pm on Wednesdays and Saturdays Duties and Responsibilities: Responsible for completing appointment scheduling in an efficient and detailed manner for our Design Consultants. Responsible for answering incoming phone calls & emails to either the local scheduling office or local showrooms and address client needs. Works in conjunction with the activities of the Centralized Scheduling team and communicates daily with the team regarding issues with accuracy of consultations being scheduled. When in a showroom, serves as first contact to greet all clients who visit our showroom, including assisting the clients with signing our guestbook and offering refreshments as necessary. Maintains the showroom at the direction of their leader in accordance with the maintenance and cleanliness checklist. This includes opening and closing of the Showroom duties. May be assigned administrative duties including, online social media support, warranty, trade packages, additional sales support (add-ons), and other clerical responsibilities. Assists the Sales Manager with the ongoing education and training of the Design Consultants with Central Scheduling, as needed. Based on business size may handle accounts receivable tasks Qualifications 1-2 years of experience of administrative and/or customer service experience in construction and/or in the home renovations/improvement industry - preferably within a luxury brand environment Associates Degree related to business administration / accounting from an accredited college or university preferred Calendar management / regional scheduling experience preferred Self-starter with a positive attitude, and ability to manage own schedule and comfortable working in a fast-paced environment Detail oriented, organized and time management skills Ability to provide an exceptional client experience aligned to the company values Tech savvy with the ability to quickly learn and apply various business systems (CAD, Epicor, Salesforce, Microsoft Office, etc) Additional Information Find us on Facebook , YouTube , and Instagram #CA379 We are an equal opportunity employer. We E-Verify. All your information will be kept confidential according to EEO guidelines.

Founded in 1978, California Closets has built a reputation as the leader and design authority in premium space management, delivering custom-designed organizational solutions and exceptional service. We believe home is more than just a place - it should be a source of creativity, comfort, and connection. From beautiful walk-in closets and entertainment centers to versatile pantries and home offices, we design custom storage solutions that add value to your life and home by making space for what belongs. Think of it as ‘practical magic.' Job Description The Customer Liaison assists customers and provides an exceptional brand experience. This position serves customers while striving to complete the appointment scheduling in an efficient and detailed manner through phone, email or when in the showroom. What We Offer: California Closets has both company-owned and franchise locations. This location is company-owned, therefore earns the following benefits: Health insurance - Medical, Dental, and Vision PTO days, floating holidays, paid holidays, and sick days 401K retirement plan with company match Grow your career with us - many promotional opportunities are available Franchises are independently owned and operated and may offer different benefits. Located in Showroom in Mill Valley Pay rate: $22/hour Schedule: (Part time) 32 hours a week from Wednesday-Saturday from 9:30am-6pm Duties and Responsibilities: Responsible for completing appointment scheduling in an efficient and detailed manner for our Design Consultants. Responsible for answering incoming phone calls & emails to either the local scheduling office or local showrooms and address client needs. Works in conjunction with the activities of the Centralized Scheduling team and communicates daily with the team regarding issues with accuracy of consultations being scheduled. When in a showroom, serves as first contact to greet all clients who visit our showroom, including assisting the clients with signing our guestbook and offering refreshments as necessary. Maintains the showroom at the direction of their leader in accordance with the maintenance and cleanliness checklist. This includes opening and closing of the Showroom duties. May be assigned administrative duties including, online social media support, warranty, trade packages, additional sales support (add-ons), and other clerical responsibilities. Assists the Sales Manager with the ongoing education and training of the Design Consultants with Central Scheduling, as needed. Based on business size may handle accounts receivable tasks Qualifications 1-2 years of experience of administrative and/or customer service experience in construction and/or in the home renovations/improvement industry - preferably within a luxury brand environment Associates Degree related to business administration / accounting from an accredited college or university preferred Calendar management / regional scheduling experience preferred Self-starter with a positive attitude, and ability to manage own schedule and comfortable working in a fast-paced environment Detail oriented, organized and time management skills Ability to provide an exceptional client experience aligned to the company values Tech savvy with the ability to quickly learn and apply various business systems (CAD, Epicor, Salesforce, Microsoft Office, etc) Additional Information Find us on Facebook, YouTube, and Instagram #CA379 We are an equal opportunity employer. We E-Verify. All your information will be kept confidential according to EEO guidelines.

Schicker Luxury Bath provides home owners with custom bath remodeling solutions. We are looking for a Call Center/Showroom representative to join our team in our office in Concord, CA You never have a second chance to make a first impression. As a Showroom Representative, you are the first impression of Schicker Luxury Bath for our customers. Do you have a smile you can hear on the phone? Do you enjoy building rapport with people? Are you organized and efficient? Then this is your chance to be the first step in the customer-focused, effortless experience at Schicker Luxury Bath. Responsibilities: Manage inbound and outgoing phone calls for prospective customers. Schedule and confirm appointments for our Design Consultants to meet with customers in their homes Verify qualifying questions and enter information into our Customer Relationship Management (CRM) platform Provide assistance to customers entering the showroom Provide support in office administration and customer service Requirements: 2-3 years of call center and/or customer service experience Excellent written and verbal communication skills Proficient with MS Office Word, Excel and Outlook Excellent time-management and organizational skills Familiarity with CRM system Friendly, enthusiastic, and customer-service oriented Being able to work Saturdays Self-motivated and strong work ethic Language: English ( fluent in Spanish is a plus) High school diploma or GED required Schedule: Day shift Monday-Friday Alternate Saturdays Work location: Concord, CA 94518, Due to the nature of this job, in-person presence at the office is required. Reliably commute or planning to relocate before starting work (required). Pay: $20-$25 per hour plus bonus structure Please, email your resume to [email protected] or [email protected]

Job Brief: We are searching for a polite, professional call center representative to work closely with other team members to provide outstanding service to our customers by answering questions, handling complaints, and troubleshooting problems with our products and services. The call center representative may handle a high volume of inbound or outbound calls or both and should seek to create a positive experience for each caller. They will listen to clients to understand the reason for their call, address all questions or complaints, and provide an accurate and efficient response. To be a successful call center representative, you should be customer-focused, detail oriented, and efficient. You should be polite, reliable, knowledgeable, and adaptable. Responsibilities: Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services. Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued. Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed. Building lasting relationships with clients and other call center team members based on trust and reliability. Utilizing software, databases, scripts, and tools appropriately. Understanding and striving to meet or exceed call center metrics while providing excellent consistent customer service. Making sales or recommendations for products or services that may better suit client needs. Taking part in training and other learning opportunities to expand knowledge of company and position. Adhering to all company policies and procedures. Skills Required: High school diploma or equivalent. More education or experience may be preferred. Exceptional customer service, active listening, and verbal and written communication skills, professional phone voice. Understanding of company products, services, and policies. Proficiency with computers, especially with CRM software, and strong typing skills. Ability to ask prying questions and diffuse tense situations. Strong time management and decision making skills. Adaptability and accountability. Fluency in multiple languages may be desired.

Do you love developing and nurturing great relationships? As an N2S Customer Success Specialist, you will be responsible for managing and growing our Fortune 500 accounts, understanding their staffing requirements, and ensuring the successful placement of qualified candidates. You will play a crucial role in building strong client relationships and contributing to the growth and success of N2S Location: Remote from Bay Area, SFC, CA Qualifications: Must have 3-5 years of overall experience in the Staffing & Recruiting Industry with hands on recruiting experience and exposure of client communication preferably with LifeSciences or IT MSP clients. Strong understanding of working with VMS and MSP based accounts. Any experience working with a Hybrid/Offshore delivery model will be a plus. Proven experience in staffing, recruiting & client communication, supporting client/ MSP programs from a supplier side. Strong interpersonal and communication skills. Excellent negotiation and problem-solving abilities. Excellent reputation and relationship-building skills. Ability to work in a fast-paced, target-driven environment. Must be a self driven and highly motivated individual. Proficiency in using applicant tracking systems (ATS) and other relevant software. Key Responsibilities: Be the single point of contact for our Fortune 500 clients Build long-term client partnerships to understand their challenges and provide solution. Maximize market share with a client to make us their trusted staffing supplier. Qualify new job orders and work with the delivery lead for better coverage and support. Present candidates to Hiring Managers and follow up for feedback . Coordinate with Client to schedule candidate interviews and onboarding. Coordinate with recruiting team including screening, orientation, and placement of candidates. Use CRM/ATS (Job Diva) to manage activities. Constant communication with clients to build rapport and to obtain critical information including, job descriptions, referrals, and business leads. Additional Requirements: Must be open to travel across the country, especially locally, and support clients from their offices. Availability to work outside regular office hours, if needed. Benefits of working at N2S: Uncapped Commissions 100% Contribution to Health/Dental/Vision