Customer Care Representative Jobs in Hampton, PA

Expand your career possibilities. Thank you for dedicating your time and talent to Lowe's. We want to give you more opportunities to learn and grow, so if you find a position you're interested in below, we encourage you to apply! Find Your Home to More Possibilities. Essential Functions: Responsible to support delivery operations from internal and external customers. Communication with customers to obtain feedback for improving customer in home delivery experiences, assist in problem solving in creating brand loyalty and lasting customer relationships. Ability to deliver business results and handle multiple tasks in a past paced environment. Knowledge of Home Delivery XDT operations. Market Delivery Associate will be assigned daily tasks such as working alerts and queues, process customer order changes and utilize multiple order management systems. Customer management responsibilities included customer escalated issues and Executive Care opportunities to provide immediate resolutions and solutions. Interactions with 3PL service providers, Lowe's Supply Chain functional teams, Lowe's distribution nodes (BDC, RDC, etc.) and store operations. Effective problem solving, change adoption, team orientation and empowerment skills. Builds and maintains business relationships with Retail and Lowe's Pro partners. Possess good oral, written skills and knowledgeable utilizing Microsoft office applications. Maintains continuous dialogue with 3PL vendor partner(s) to address and resolve claims and complaints received involving In Home Customer Delivery experience. Work cases as assigned through case management system to ensure all customer issues can be resolved. Escalate issues appropriately to management as needed. Teamwork - works cooperatively with others to accomplish of joint tasks and common delivery objectives. Contributes to positive environment, fosters collaboration and tangible contribution. Minimum Requirements: High school diploma or equivalent 1 year of directly related experience Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law. #Part time RequiredPreferredJob Industries Warehouse & Production

Allied Personnel Services is seeking candidates for an Accounting Services Rep opening! This is a temp to hire opening that offers full time hours and $20.00-$23.00/hr based on experience. This is a hybrid role after training completion - 3 days WFH, 2 days in office. Responsibilities: Reconcile customer account balances Collaborate with global sales and service teams to resolve disputed receivables Enter credits and send invoices/payments to customers through various portals Facilitate timely payments Meet daily/weekly/monthly collection goals Maintain communication with customers daily to develop relationships Candidates for this role must have 1-3 years relevant experience; collections experience is preferred. Excellent customer service and organization skills are needed. Qualified candidates can apply by emailing a resume today!

Join UniFirst, one of the largest and fastest growing companies in the $18 billion-dollar uniform and garment services industry. We offer a family-oriented culture; supported by a stable, billion dollar corporate enterprise - giving you the best of both worlds. We are seeking a motivated, customer-focused Route Service Representative to service and grow a local route. The Route Service Representative will make daily visits delivering and picking up customer products on an assigned route. This role is physical, dynamic, and consists of being indoors/outdoors. Routes are serviced daytime hours Monday through Friday because in the UniFirst culture, we believe nights and weekends should be reserved for personal and family time. At UniFirst as a Route Service team member, you'll receive paid training, salary + commission, excellent benefits, unlimited earning potential, and the chance to be part of a winning, supportive culture. Check out the opportunities at any of our 260 nationwide locations and make your next career move! We Offer: Guaranteed weekly salary plus commissions. As you grow your route, your weekly compensation increases. Opportunity to earn bonuses, incentives and awards Monday - Friday work week. No nights, weekends or holidays! Comprehensive benefits & perks package Ongoing, hands-on skills training Benefits & Perks: 401K with Company Match, Profit Sharing, Health Insurance, Employee Assistance Program, Life Insurance, Paid Time Off, Tuition Reimbursement, 30% Employee Discount, Employee Referral Bonuses. What you'll be doing: Provide exceptional service and customer satisfaction on your assigned route. Service your route, delivering to multiple customers per day - ranging from small businesses to major corporate locations. Combine customer service and sales skills to naturally grow your route and your earning potential. Build & foster effective and consistent working relationships with existing customers. Create opportunities to upsell and grow existing customer base, resulting in increased commissions. Introduce new products to your customers. Qualifications Qualifications What you'll need: 21 years of age Valid non-commercial driver's license in the state of residence and reliable transportation Must meet pre-employment DOT physical requirements Physically capable of lifting up to 50 pounds Communication and language skills Basic computer proficiency Prior customer service, route sales, delivery experience preferred What's in it for you? Training: Hands on skills training designed to enhance your performance. Career Mobility: Opportunity to grow. We offer several defined career paths to choose from. Culture: Our family culture is what makes UniFirst an organization that stands out from the rest. Diversity: At UniFirst, you'll find an environment packed with different cultures, personalities, and backgrounds. UniFirst is an international leader in garment & Uniform services industry. We currently employ over 13,000 team partners who serve 300,000 business customer locations throughout the U.S., Canada, and Europe. We were included in the top 10 of Selling Power magazine's “Best Companies to Sell For” list and recognized on Forbes magazine's “Platinum 400 - Best Big Companies” list. As an 80-year old company focused on annual growth, there's never been a better time to join our team. UniFirst is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws

Job Title: Administration - Service Solutions Representative Pay Rate: $18/hr Duration: 3 Months and 3 Weeks Shift : 8AM EST - 5PM EST :Job Description: Problem solving, investigating, and resolving Data entry Strong organizational skills Excel proficiency Ability to deal with client information in a confidential manner Be able to work independently

Our major banking client in Pittsburgh, PA and Hermitage, PA is seeking Primary Call Center Representatives to join their team for a 4-month contract to hire position. Shifts: During training (3 months), the shift is 7:45 am to 5:00 pm. After training, you MUST be available to work shifts between the hours of 8:00 am to 9:00 pm with rotating weekends from 8:00 am to 5:00 pm. No exceptions. Parking: Free in a private lot. Public transportation routes nearby. Position Overview: This position is responsible for handling a high volume of inbound calls. Identify our customer's needs, provide product/service information, and to resolve any questions and or concerns they may have. The candidate should be familiar with various banking concepts, products, services, and have the ability to perform various customer service tasks. The candidate should have an outgoing, upbeat, and friendly demeanor. A positive work ethic and must work well in a team environment. Job Responsibilities: -Respond to a high volume of incoming telephone calls related to a variety of customer service requests and general banking inquiries. -Quickly identify the customer's needs, determine the best solution or provide an alternative recommendation, and communicate the proper resolution to the customer. -The ideal candidate understands and strives to meet or exceed the Contact Center's Key Performance Metrics on a daily, weekly and monthly basis. -Promotes bank products and services by properly identifying the customer's needs and providing appropriate offerings. -Performs various tasks to include refund requests, dispute handling, payoff quotes, address complaints, update account changes, process stop payments, submit credit card limit increase inquiries. -Provide basic trouble shooting support for online banking products and services such as password resets, mobile banking, and bill payments. -Support branch operations and act as a liaison between the branch and customer through engagement and ownership of the service request. -Act as the “voice of the customer” by submitting feedback. -Builds sustainable relationships by displaying a friendly demeanor, superior customer service, empathy and the desire to help, while providing exceptional customer service. -Performs other related duties and projects as assigned by management. -Ability to work some holidays and weekends. Education: High School Diploma or GED, college a plus Experience: 3+ years in a high volume (100+ calls), inbound Call Center/Contact Center and/or Banking experience. Required Skills: Excellent communication skills, both written and verbal Excellent customer service skills Detail oriented Ability to work and multi-task in a fast-paced environment Ability to use general office equipment Ability to use a personal computer and job-related software (MS Word, Excel, Outlook) Preferred Experience/Skills: CRM experience Workday experience Relationship management software experience Customer facing experience Softphone/Mitel experience ***NO THIRD PARTIES***

Join the Crystal Clean Team as a Route & Service Representative! Are you a driven, customer-focused professional looking for a dynamic career in a thriving industry? Crystal Clean (CC) is seeking passionate individuals to join our growing team as a Sales & Service Representative (SSR). As a leader in the environmental waste services sector, we offer competitive compensation, outstanding benefits, and ample opportunities for career advancement. Why Crystal Clean? At Crystal Clean, we pride ourselves on being more than just a company-we're a community. By joining us, you'll become part of a forward-thinking organization that values its employees and strives for excellence in everything we do. Enjoy the perks of working for a leading firm while contributing to a cleaner, greener future. What You'll Do: Drive Sales Growth: Implement effective sales strategies to expand our business with new and existing customers. Deliver Top-Notch Service: Provide essential services at customer facilities, including parts washing units and waste drum pickup, using our state-of-the-art equipment. Ensure Safety and Efficiency: Adhere to all safety guidelines, inspect your vehicle and equipment, and align work orders to minimize travel time. Cultivate Relationships: Develop and maintain strong relationships with customers, pursue additional services, and generate new business opportunities. Achieve Goals: Meet sales quotas and contribute to overall revenue growth. What We're Looking For: Strong Communicator: Excellent communication skills with a keen attention to detail. Customer-Focused: Ability to engage effectively with customers and colleagues. Tech-Savvy: Proficient in operating various equipment, including electronic devices and truck gear. Experienced: Route sales experience is a plus, but not required. Certified: High School diploma or equivalent, with a Class B CDL, Med Card, Airbrake, and HAZMAT certifications. Physical Requirements: Lift materials weighing up to 80lbs regularly. Handle and maneuver drums of waste/product, sometimes exceeding 400lbs. Complete a pre-employment physical and drug screening. Work Environment: Diverse work settings with varying noise levels. Frequent physical activity including bending, lifting, and climbing. Why You'll Love Working Here: Competitive Salary: Attractive compensation package with performance incentives. Comprehensive Benefits: Health, dental, vision, and more. Career Growth: Opportunities for professional development and career advancement. Inclusive Culture: We value diversity and strive to reflect the communities we serve. Apply Today! If you're ready to make a meaningful impact with a leader in environmental services, apply now to become a Sales & Service Representative at Crystal Clean. Together, we'll drive innovation, deliver exceptional service, and create a cleaner, safer world. Crystal Clean LLC is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

- Zendesk Explore Custom Reporting Expert **Zendesk Explore Custom Reporting Expert** Location: Pittsburgh, Pennsylvania, USA Apollo Neuroscience is seeking a Zendesk data and reporting expert to develop a custom reporting dashboard in Zendesk Explore, to visualize specific data, and streamline our reporting. Reporting Needs: - A single dashboard of tables, graphs, and visualizations that detail Apollo's product refunds, exchanges, and return processes. - The ability to specify date ranges, to compare our rate of return, refund, or exchange in a given period, and compared to weeks, months, or years prior. - Graphs & visualizations describing: * The reasons why customers are returning product. * Product defects associated with returns. * Returns, refunds, or exchanges, compared to the manufacturing series of our products. Apollo's customer service team captures each and every return request in Zendesk, and fills in custom fields on associated tickets with all relevant and essential reporting data. Project Timeline: 1 to 2 weeks. This project has the potential to extend: * After reviewing the final product of the reports produced. * Or with the integration of new datasets associated with our return process. Skills and Experience Required: * Expert proficiency in Zendesk management and administration. * Experience developing custom Zendesk Explore reports and dashboards for business KPIs. * Zendesk API * 2+ years' experience developing dashboards and online reports. Nice to Have: * Have passed the certification exam for Zendesk Explore CX Analyst. * Experience fusing data from heterogeneous data systems.

Job Title: CRS Outreach and Eligibility Specialist Reports to: CET Lead Non-Exempt Salary: $14.00-16.00 Current and active Certified Recovery Specialist (CRS) credential through the Pennsylvania Certification Board. Primary Objectives of Position: Funded by PA Opioid DWF Grant in partnership with Partner4Work and PA CareerLink Pittsburgh. Supports the outreach and eligibility function of the Community Engagement Team (CET) including Board Initiatives, Grant activities, and Business Service events. Responsible for establishing and cultivating relationships with participants, employers, and community agencies to achieve project enrollment goals. This team member provides Services Information, conducts eligibility for all programs and grants, and initiates targeted residential treatment facilities. Essential Job Functions: · Develop relationships with community organizations, educational facilities, and social service agencies to encourage enrollment in workforce center programs. · Conduct outreach presentations as needed with a wide range of audiences including high school students, parents, educators, older adults, transitioning job seekers at halfway houses, etc. · Identify, develop, and implement strategic outreach and recruitment opportunities to ensure proper quantity and quality of talent is available to meet employer needs. · Appropriately connect job seekers to open positions, resulting in employment. Additionally, connect job seekers to opportunities for training and development and other career center services to increase opportunities for employment. · Establish and maintain knowledge of community and participate in community events and other activities including collaborative recruitment strategies with community partners. This may require a weekend and evening work schedule. · Assist with Rapid Response. · Enroll job seekers into Wagner-Peyser and complete Initial Assessments. · Deliver training in various classroom formats, using relevant training materials and a variety of media to address the individual needs of learners. · Assist individuals with understanding and completing program enrollment processes, conduct eligibility assessment and submit applicants for approval through the WIOA programs. · Provide services to rural communities per the Rural Service Strategy and SNAP expansion plan. · Establish and maintain knowledge of community and participate in community events and other activities including collaborative recruitment strategies with community partners. This may require a weekend and evening work schedule. · Acquire and maintain knowledge of market research tools and the trends in the industry or sector to appropriately guide and direct job seekers to placement or education. · Ensure that customer files and records are maintained in accordance with legal requirements and Company policies and procedures. · Utilize Extreme Customer Service behaviors in all interactions with internal and external customers. Other Job Duties: This job description is not intended to be all-inclusive. The employee may be requested to perform other reasonable related duties as assigned by the immediate supervisor and other management as required. The company reserves the right to revise or change job duties as business requirements dictate. It is also understood that the company reserves the right to change work schedules as required, including requiring overtime. Physical Demands/Work Environment: Physical requirements include carrying/lifting to 25 pounds, frequently; up to 10 pounds, regularly; and up to 25 pounds, occasionally. Visual acuity, speech, and hearing; hand and eye coordination and manual dexterity necessary to drive an automobile and operate computer keyboard and basic office equipment; subject to carrying, lifting, twisting, and reaching to perform essential job functions. Working conditions are primarily in an office environment with occasional travel to other locations. Education: Associate's degree or equivalent experience is required. Experience: Current and active Certified Recovery Specialist (CRS) credential through the Pennsylvania Certification Board. Minimum of two years' experience in case management or workforce development with at least one year's experience working with computer systems for data entry and data review. Previous experience in staffing and recruiting is preferred. Required Competencies: Extreme Customer Service focus, learning orientation, communication proficiency, teamwork orientation, technical capacity. Skills/Abilities: Understand the data entry, and customer requirements for all funding streams. Must demonstrate attention to detail. Understand and follow program policy. Knowledge of employment recruiting practices. Ability to engage, understand, and respond to the needs of business accounts. Ability to present exceptionally well in a group setting. Proficient with Microsoft Office. Excellent verbal and written communications skills are necessary. Ability to accurately document customer interactions through well-written case notes is a must. Knowledge of business practices within specific industry is preferred. Must have the ability to work in a fast-paced and diverse environment. Strong familiarity with regulatory entities and their laws and guidance that apply to job posting and recruitment, individual training accounts, employed worker training, customized training, and on-the-job training. Additional Requirements: Must have a valid driver's license and adequate vehicle insurance coverage. Job Posted by ApplicantPro

Responsible for supporting the company's sales goals through good customer service, maintaining quality relations with existing accounts, and providing sales coverage by performing the following duties: • Applies knowledge of company products/services to efficiently process customer information, and respond to inquiries and complaints in a diplomatic manner. • Builds and maintains quality relations with assigned customers. • Contacts customers via telephone or correspondence as frequently as necessary to meet goals. • Maintains updated, organized files on all assigned customers. • Completes and submits required documentation. • Contacts customers to obtain missing information or data to ensure an accurate customer database. • Traces and expedites late orders to ensure customer satisfaction. • Trains new Customer Service Representatives as requested. • Performs other related duties as assigned.

Customer ServiceButler, PA$18.00/hour to startM to F – 8 am to 5 pm ** Exceptional benefits with this company **** Available Directly After Probationary Period ** *Pays over 90% medical insurance, dental, vision, 401K match 4%, and more!) * Answering questions. Quoting pricing. Entering orders. Qualifications Pleasant demeanor Superior communication Experience in interacting with customers via phone or in-person. Experience in Microsoft Outlook, Word, and other Microsoft and software products. High school diploma or GED. Must pass criminal background check and pre-employment drug test. We are an EOE.

Are you ready to take your career to new heights? Join Southern Airways, the biggest little airline in the industry, and be part of a dynamic, fast-paced environment where your excellent customer service skills will shine! As a wholly-owned subsidiary of Surf Air Mobility, we provide route services throughout the contiguous United States and the Hawaiian Islands. Our company mantra, "Every Passenger, Every Day, Every Flight," is at the heart of everything we do. By joining our team, you'll have the opportunity to make a real difference in people's lives while contributing to our mission of providing exceptional service and prioritizing passenger safety. Southern Airways is experiencing tremendous growth, offering endless opportunities for learning and career advancement. Whether you're new to the airline industry or looking to enhance your skills, you'll receive comprehensive training and support to excel in your role. Put your talents to work and join the Southern Airways team today! Be part of the biggest little airline where every passenger, every day, and every flight matters - and so do you! JOB TITLE: Airport Customer Service Agent - customer service & ramp DEPARTMENT: Customer Service REPORTS TO: Station Manager FLSA STATUS: Non-Exempt POSITION SUMMARY: The Airport Customer Service Agent is our primary representative in our airport stations. The position is responsible for handling all customer service activities, including greeting and checking in passengers, handling luggage, booking/re-booking flights, and assisting with passenger loading/unloading. It is also responsible for all ramp duties. KEY RESPONSIBILITIES Ensuring FAA, Airline and airport regulations are followed Enforcing safety/security measures and protecting sensitive zones Creating and modifying reservations Checking in passengers; safely loading and unloading passengers Handling luggage weights of up to 70 lbs and monitoring luggage for size, quantity and weight Reviewing baggage tags for accuracy Providing information on arrival and departure times, boarding procedures, carry-on regulations and seating arrangements Making announcements over a public address system Processing credit card payments Directing aircraft parking and dispatch on the ramp After training, towing aircraft to proper parking positions on the ramp Maintaining work area and mechanical equipment in proper order Great customer service attitude and a willingness to “find a way” as opposed to “I can't,” where applicable. Any other duties as assigned JOBS THIS POSITION DIRECTLY SUPERVISES: This position does not directly supervise others REQUIREMENTS Knowledge, Skills & Abilities: Excellent written and verbal communication skills Able to read, write and speak English effectively Able to maintain eye contact when speaking with customers Professional in appearance and manner Ability to learn, understand and communicate the terms of the company's Contract of Carriage Courteous in all interactions Able to interact effectively with passengers, co-workers and management Ability to maintain composure, keep emotions in check, control anger, and avoid aggressive behavior even in difficult situations Ability to diffuse stressful situations Detail-oriented and self-motivated QUALIFICATIONS Education: High school diploma or equivalent Miscellaneous Requirements: Valid driver's license and reliable transportation Computer skills - ability to learn reservation and phone systems, proficient with a PC Basic math abilities Ability to work within a 24/7 operation including holidays Ability to pass 10-year background check and pre-employment drug screen At least 18 years of age Authorized to work in the U.S. per the Immigration Act of 1986 Work Experience: Prefer at least 1 year of prior customer service experience Mental Requirements: Level 2 Level 1 - Requires some concentration and normal attention. Generally, once the job is learned, the tasks can be performed more or less automatically.Level 2 - Requires high periods of concentration intermittently and normal attention. Generally, even once the job is learned, tasks will require normal attention to deal with recurring variables.Level 3 - Requires a high level of concentration and high level of attention intermittently. Generally, the approach to tasks may be consistent, but the number of steps required and/or the number of variables involved creates the possibility of errors unless the incumbent pays close attention. Physical requirements: Must be able to lift 70 pound suitcase from the floor to 18 inches and carry 70 pound suitcase in front of you with both hands for a distance of up to 25 feet Must have physical dexterity sufficient to perform repetitive tasks and motions, including bending at the waist and knees, squatting, kneeling, crawling, twisting and sustaining those positions for extended amounts of time Must be able to stand for extended periods of time Must be able to work in all weather conditions and in confined spaces Must have sufficient vision and ability to safely perform the essential functions of the position. Activity Approximate % of Time Sitting: 5Standing: 70Walking: 25100% Machines and Equipment Used: Machines, Equipment, ToolsApproximate % of Time Varied: 100% Degree of Hand Eye Coordination Required: Computer: VariesPhone: VariesPhotocopier, fax machine: Varies Approximate percentage of time incumbent spends in “on-the-job” travel, including commuting to regular work locations: less than 5% Benefits: Competitive Salary: Attractive compensation package based on experience. Retirement Plans: Employees can enroll in our company's 401k plan. Holidays: After completion of your probationary period, eligible for paid holidays throughout the calendar year. Employee Discounts: After completion of your probationary period, you can access the My ID Travel program, which allows members of your immediate family to participate as well. This program provides travel privileges, including: Flight tickets at significant discount, employee and family members can fly our planes (standby space available) Discounts on hotels and resorts Car rentals at reduced rates Discounted cruises Southern Airways Corporation is an EEO/AAP employer and as such all qualified applications will receive consideration for employment without regard to their protected veteran status, race, color, religion, sex, sexual orientation, gender identity, or national origin - and will not be discriminated against on the basis of gender, race, or disability.

To perform the registration of patients and to order laboratory tests in accordance with the physician's written order. Prepares printed laboratory test reports for timely distribution by established methods. Answers or transfers telephone inquiries providing general information to the public. Provides test results to authorized personnel through verbal or printed communication. Requirements High School Diploma or GED equivalent with medical terminology and computer skills. Successful completion of Acts 73 and/or 169 clearances within 90 days of commencing employment, if applicable. Preferred Knowledge of laboratory terminology and ICD-9 coding.

* Competitive Pay * Medical Insurance * 401(k) + Match * Paid Holidays + PTO * Ongoing Training & Education * Company Truck - Dispatch From Home! * Family Owned & Operated * Supportive Environment * Awesome Company Culture - Fun, Company Sponsored Events! **Why Choose Us** Boehmer has been proudly serving our customers for over 90 years, we have been able to do that due to the unwavering support of our team. We want our team to feel confident and supported in all aspects of their job, we are committed to providing the training and expertise needed to make it happen! We are proud to maintain a family-owned and operated company, where our team members feel they have everything they need to provide professional results on every service call. We want your confidence to show in all you do, come learn from 90 years of experience and join our team today! Established in 1933, Boehmer Heating & Cooling has been providing the Pittsburgh, PA area with exceptional service for over 90 years. Boehmer spends every day standing behind our core values; Service, Integrity, Professional, and Perseverance for our employees and our customers. Our team is dedicated to being service-oriented, with complete support of our management. With the commitment our team makes to our customers, we commit the same for our team - we're here to ensure your career with Boehmer is satisfying both personally and professionally! **Customer Experience Representative** Pittsburgh, PA Full Time Entry Level **Customer Experience Representative** **Who We Are** Established in 1933, Boehmer Heating & Cooling has been providing the Pittsburgh, PA area with exceptional service for over 90 years. Our team is dedicated to being service-oriented, with complete support of our management. With the commitment our team makes to our customers, we commit the same for our team - we're here to ensure your career with Boehmer is satisfying both personally and professionally! **Location:** Pittsburgh, PA **What We Offer:** * Competitive Pay * Medical Insurance * 401(k) + Match * Paid Holidays + PTO * Ongoing Training & Education * Family Owned & Operated * Supportive Environment * Awesome Company Culture - Fun, Company Sponsored Events! **Responsibilities:** * Assisting in taking all incoming client calls, recognizing that this is where the client will form their first impression of the company. Good communication with the client is essential! Make sure that taking care of the clients takes higher priority than any other task and that the clients are enthusiastic about how they are treated. Have a courteous and pleasant demeanor whether on a phone call or not. Know that courteousness affects other team members' spirit. * Making sure that the phone is answered before the third ring and that the approved company greeting is used each time. * Notify client ahead of time if the technician/comfort advisor, is not going to arrive at their home in the scheduled time window and re-scheduling the time to the client's satisfaction. * Making sure that Club Membership clients are continually called. Extra scheduled service appointments should be booked to make up for any shortfall of repair calls. Performing the budgeted number of service and repair calls each day is critical, because residential replacement leads are coming from those calls. * Assist with supervising and dispatching of all service and maintenance calls to ensure maximum efficiency of scheduling without compromising client satisfaction. * Debrief technicians after each call and make sure they collected payment. * Obey company Code of Ethics and the Team Rules **Requirements:** * High school diploma/GED required * Associate degree preferred but not required * Self-starter, reliable, flexibility with hours * Strong customer service skills * Present and communicate professionally (written and verbal) * Excellent interpersonal communication skills on a professional and technical level * Able to work both independently and as part of a team * Strong knowledge of Microsoft Excel, Word * Must be a critical thinker - Strong English composition skills * Telephone etiquette and working knowledge of email systems * Ability to develop tools that create efficiencies within department * Bilingual a plus, not required "We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status."

Are you the type of person that enjoys working for a Company where employees are valued, rewarded, and encouraged to challenge themselves to grow personally and professionally? Do you like working for a family owned Company that is a leader in each of our respective industries and allows you the opportunity to contribute to our success? If you answered “yes,” then apply now for your opportunity to join a remarkable organization where personal and career goals are realized. OUR NEXT CLASS ANTICIPATED START IS January 13, 2025 (date and time subject to change) Apply now to be considered. What's In It For You Competitive hourly wage with free/discounted services Award-winning, positive work environment Benefit eligibility on your first day with low employee premiums that are far better than the industry average Free Company services such as Internet, video, and telephone through Armstrong Cable. What's even better is you can enjoy discounted services from our affiliate companies Opportunity for advancement Employee recognition programs 401(k) plan participation What You'll Be Doing Resolve routine inbound and limited outbound customer inquiries over the telephone Proficient handling of technical support inquiries for, Internet, phone, email, and other troubleshooting needs. Proficient handling of video product troubleshooting, and product attributes. Accurately enter service call information including communication of troubleshooting steps performed. Isolate customer issues and field requests regarding our Cable Telephony product. Responds to customer concerns/requests, explains available options, and meets call quality expectations. Promote sales by explaining available services. Use provided training materials and job tools to quickly and accurately resolve customer issues Other functions that may be assigned What You'll Need Technology-related certifications or accredited degrees preferred. Understanding of traditional Ethernet and wireless networks as well as MoCA networks. Strong typing, verbal and written skills are necessary for success. Familiarity with desktop and mobile operating systems as well as security software packages. Experience with third-party entertainment platforms and services preferred. Ability to quickly and effectively adapt to changes in the work environment. Coachable person who is eager to learn new skills and take on new responsibilities. Must have the ability to work flexible afternoon/evening weekday and/or weekend shifts. Ideal candidates have at least 6 months of experience in a customer service, retail or office environment Strong communication skills; friendly attitude, active listener, articulate, self-assured and professional Motivated and dependable person with strong work ethic and a high degree of integrity Who We Are The Armstrong Group is a family owned and operated collection of diverse companies. What began in 1946 as Armstrong County Line Construction, founded by Jud L. Sedwick in Kittanning, PA, has now grown into an organization that encompasses multiple industries and employs over 2,400 individuals nationwide. Our brands include Armstrong Utilities, Guardian Protection, Armstrong Development, 4Front Solutions, Twin Pops, and Armstrong Comfort Solutions. Armstrong is an Equal Opportunity Employer.

Job DescriptionBenefits: Bonus based on performance Flexible schedule Opportunity for advancement Profit sharing Training & development Are you a natural communicator with a passion for delivering excellent customer experiences? Northstar Global LLC is seeking ambitious, customer-focused individuals to join our team as Customer Sales Representatives in Pittsburgh, PA. This role isnt just a job its a launchpad for an exciting career where you can grow, excel, and unlock your true potential. Why Join Northstar Global LLC? Engaging Role: As a Customer Sales Representative, you'll connect with customers, help them find solutions, and make a genuine impact on their experience. Career Development: We believe in growing from within. Starting as a Customer Sales Rep can open doors to leadership opportunities many of our top leaders began here! Supportive Team Culture: Our team is committed to your success. Youll have access to ongoing training, daily mentorship, and a community that celebrates your wins. Rewarding Work Environment: Alongside a competitive base pay, youll have the chance to earn performance-based bonuses and rewards. What Were Looking For: Strong communication skills and a positive, outgoing attitude Passion for customer service and problem-solving Self-motivated with a desire to grow within a team-oriented culture Ready to Start Your Career with Us? If youre ready to make a difference and grow in a supportive, fun environment, wed love to meet you! Send your application to ********************* or call ************ today to join Northstar Global LLC where your potential has no limits!

Over 90 Years of Putting You First Boehmer Heating & Cooling Company, a legacy that began in 1933 with founder William F. Boehmer, has been a steadfast presence in the Pittsburgh area. Starting with a focus on coal furnace repairs, stoker installations, and gas conversions, the company's dedication to quality HVAC service was passed down through generations. William's sons, Herbert, William C., and David A. Boehmer, were pioneers in various aspects of the industry, including innovative Service Agreements, effective business management strategies, a commitment to customer satisfaction, and early adoption of computer integration. Today, we continue this tradition of excellence, providing reliable heating and cooling solutions to our valued customers. Our Culture We foster an open and accessible work culture that encourages communication and collaboration. Our leadership believes in breaking down barriers and maintaining an open-door policy if we're in the office and not on the phone, we're available. We strive for a mentorship-style relationship, where employees are not just colleagues but a guide, creating an environment that promotes growth, learning, and a strong sense of teamwork. Our Values Growth: We are committed to continuous improvement and development, both individually and as a company. We embrace change and actively seek opportunities to learn and evolve. Professionalism: We conduct ourselves with the highest level of integrity, accountability, and expertise. We take pride in our work, maintain a strong work ethic, and adhere to professional standards. Superior Service: Our dedication to excellence is reflected in the exceptional service we provide to our customers. We go above and beyond to meet their needs and exceed their expectations. Perseverance: We face challenges with determination and resilience. We do not give up easily and are steadfast in our pursuit of success, even in the face of adversity. Quality: We are committed to delivering the highest quality products and services. We take pride in our craftsmanship and attention to detail, ensuring that everything we do reflects our commitment to excellence. Passion: Our enthusiasm and love for what we do drive our dedication to delivering outstanding results. We approach our work with energy, creativity, and a deep sense of purpose. Ethical Behavior: We uphold the highest ethical standards in all our actions and decisions. Integrity and honesty are at the core of our interactions with customers, colleagues, and partners. Positivity: We maintain a positive and supportive work environment that fosters collaboration, innovation, and a can-do attitude. Our optimism empowers us to overcome challenges and inspire those around us. Why Join Us Be a Part of Growth: Joining us means becoming an integral part of a team that is constantly evolving and growing. You'll have the opportunity to contribute to our ongoing success and be a driving force behind our development, making a real impact on our future. Join a Collaborative Environment: We foster a collaborative and supportive work environment where your ideas are valued, and your contributions are recognized. You'll have the chance to work with a team that values teamwork, creativity, and innovation, creating a fulfilling and engaging professional experience. Pay $19.00/hour Benefits Medical 401(k) / Matching Continued Education Job Training Paid Holidays and PTO Responsibilities The CXR supports the day-to-day operations of the company and is the primary point of contact for customers. The CXR answers the phone, obtains customer information, books calls, and addresses customer concerns. If an issue arises, the CXR will work diligently to solve the problem, to the customers satisfaction. As part of this responsibility, the CXR will develop and manage reports, and interact with field personnel to schedule calls efficiently.The essential functions of this roleinclude, but are not limited to the following: Assisting in taking all incoming client calls, recognizing that this is where the client will form their first impression of the company. Good communication with the client is essential! Make sure that taking care of the clients takes higher priority than any other task and that the clients are enthusiastic about how they are treated. Have a courteous and pleasant demeanor whether on a phone call or not. Know that courteousness affects other team members spirit. Making sure that the phone is answered before the third ring and that the approved company greeting is used each time. Notify clients ahead of time if the technician/company representative/comfort advisor is not going to arrive at their home in the scheduled time window and reschedule the time to the clients satisfaction. Making sure that Agreement/Membership clients are continually called. Extra scheduled service appointments should be booked to make up for any shortfall of repair calls. Performing the budgeted number of service and repair calls each day is critical because residential replacement leads are coming from those calls. Assist with supervising and dispatching all service and maintenance calls to ensure maximum efficiency of scheduling without compromising client satisfaction. Debrief technicians after each call and make sure they collected payment. Obey the company Code of Ethics and the Team Rules. Our Hiring Process Fill out the simple application. A recruiter from our recruiting company, Yellowstone Local will reach out promptly for a prescreening call. If we are a good fit for each other, they will schedule an in-person interview with the hiring manager. We will make an offer if you are a good fit. Job requirements High school diploma/GED required Associate degree preferred but not required Self-starter, reliable, and flexible with hours Strong customer service skills Present and communicate professionally (written and verbal) Excellent interpersonal communication skills on a professional and technical level Able to work both independently and as part of a team Strong knowledge of Microsoft Excel and Word Must be a critical thinker - Strong English composition skills Telephone etiquette and working knowledge of email systems Ability to develop tools that create efficiencies within the department Bilingual a plus, not required Ability to work more than 40 hours per work week and up to 12 hours per day Must be authorized to work in the US. "We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status."

Cellular Sales Call Center Representative Customer Service | Business Development Cellular Sales is Growing! Are you determined to grow your job into a career, in a fast-paced thriving environment? Cellular Sales is the one, a company that provides a rewarding career with a family atmosphere. You bring the desire to achieve and an exceptional attitude. Cellular Sales will provide benefits, development, and a culture that values diversity and inclusion. Are you ready to take control of your income and represent the best? We're Verizon's premier retail partner and have received multiple Agent of the Year awards. With nearly 800 stores across 40 states, we have 30-year reputation for providing unmatched in-person customer experiences. We're always expanding and looking for smart, driven, positive people to join our team of 7,000+. JOB DESCRIPTION Summary/ObjectiveProvide ongoing support to the current sales force. Ideal candidates will be creative and analytical. Should seek to build off of current foundation, and improve procedures and methods already in place. Candidates should be able to take feedback and criticism to improve productivity. Essential Functions Follow up on distributed leads Generate store traffic and contribute to the markets success Handle customer inquiries both by phone and text Support sales force by generating sales leads Follow communication scripts when handing different topics Research required information using available resources Provide customers with product and service information Candidates should be able to take feedback and criticism to improve productivity and character Competencies Attention to Detail: Taking responsibility for a thorough and detailed method of working. Oral Communication: Shaping and expressing ideas and information in an effective manner. Planning and Organizing: Setting priorities and defining actions, time, and resources needed to achieve predefined goals. Problem Solving: Having the ability to identify problems and issues of varying complexities and to find effective solutions with few guidelines. Written Communication: Expressing ideas and opinions clearly in properly structured, well-organized, and grammatically correct reports or documents; utilizing language and terminology. Supervisory ResponsibilityThis position has no supervisory responsibilities. Work EnvironmentThis job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Physical Demands Must be able to sit for long periods of time The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. This is largely a sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets and bend or stand on a stool as necessary. Position Type/Expected Hours of WorkThis is a full-time position. TravelNo travel is expected for this position. Required Education and Experience High School diploma or GED Preferred Education and Experience Previous office experience Proficient in Microsoft Office Knowledge of customer service principles and practices Experience in a call center or customer service environment Data entry and typing skills (including 10 key) Essentials * Positive attitude * High school diploma or equivalent; college degree preferred * Minimum two years of related work experience * Effective communication skills * Interest and understanding of technology products and services * Business ownership mentality Compensation * The highest in the wireless industry

Blink Health is the fastest growing healthcare technology company that builds products to make prescriptions accessible and affordable to everybody. Our two primary products - BlinkRx and Quick Save - remove traditional roadblocks within the current prescription supply chain, resulting in better access to critical medications and improved health outcomes for patients. BlinkRx is the world's first pharma-to-patient cloud that offers a digital concierge service for patients who are prescribed branded medications. Patients benefit from transparent low prices, free home delivery, and world-class support on this first-of-its-kind centralized platform. With BlinkRx, never again will a patient show up at the pharmacy only to discover that they can't afford their medication, their doctor needs to fill out a form for them, or the pharmacy doesn't have the medication in stock. We are a highly collaborative team of builders and operators who invent new ways of working in an industry that historically has resisted innovation. Join us! Responsibilities: Receive inbound phone calls to resolve routine and new issues with patients, doctors and insurers Provide patient care to accurately support pharma programs and triage to appropriate teams when required Strive to meet and exceed structured performance targets. Document all call information and data discovery according to operating procedures Utilize Knowledge Base materials as a foundation for resolving inquiries Maintain confidentiality of patient and proprietary information Develop a working knowledge of company related security and privacy practices. Participate in continued education on product changes, new features and product launches Help improve the patient experience by sharing feedback with management to further develop the product, materials and processes Location/Hours Full time position hourly, on-site role in Pittsburgh (Robinson) Availability for Monday-Friday across various 8 hours shifts (anytime from 8am-9pm) OR open for availability for 4 day 10 hour shifts from 10am-9 pm Availability for rotating Saturday shifts 9am-5pm Scheduling flexibility, as your schedule may change over time according to business needs Benefits Medical, dental, and vision insurance plans that fit your needs 401(k) retirement plan Daily snack stipend for onsite marketplace Pre-tax transit benefits and free onsite parking Requirements: High school diploma or GED required, Bachelor's degree strongly preferred Customer service experience required Healthcare, pharmacy or other relevant industry experience strongly preferred Strong verbal and written communication skills Sound technical skills, analytical ability, good judgment, and strong operational focus A passion for providing top-notch patient care Ability to work with peers in a team effort and cross-functionally Strong technical aptitude and ability to learn complex new software #blinkindeed Why Join Us: It is rare to have a company that both deeply impacts its customers and is able to provide its services across a massive population. At Blink, we have a huge impact on people when they are most vulnerable: at the intersection of their healthcare and finances. We are also the fastest growing healthcare company in the country and are driving that impact across millions of new patients every year. Our business model not only helps people, but drives economics that allow us to build a generational company. We are a relentlessly learning, constantly curious, and aggressively collaborative cross-functional team dedicated to inventing new ways to improve the lives of our customers. We are an equal opportunity employer and value diversity of all kinds. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

International company with over 65 years of service working privately with over 20,000 unions, credit unions and associations in the United States alone. Looking for independent, driven individuals who can organize and manage their own process and workflow. No experience required, all individuals will be trained (Paid Training) before starting the position full-time. This is a great opportunity for anyone interested in advancing their career. Job Description The Customer Service Specialist is responsible for ensuring a high level of service and satisfaction while matching client needs to products and services. Daily tasks include inbound/outbound calls, scheduling new appointments, client policy reviews, data entry, and servicing requested benefits. Growth and advancement opportunities are available. Qualifications - Be driven and motivated to being successful - Have excellent customer relation skills and communication - Have strong organizational skills and attention to detail - Be service oriented/ people person/ call center experience preferred - Be knowledgeable in Windows and thorough PC skills - Flexible and adaptable to change with excellent time management Additional Information All your information will be kept confidential according to EEO guidelines.