Customer care representative jobs in Homestead, FL - 824 jobs
All
Customer Care Representative
Call Center Representative
Customer Service Specialist
Customer Service Representative
Bilingual Customer Service
Account Services Representative
Client Representative
Customer Support Specialist
Service Representative
Customer Services Specialist
Savills North America 4.6
Customer care representative job in Miami, FL
ABOUT THE ROLE
The Client Services Specialist will support a top-producing four-person leasing team in Miami, led by the Vice Chairman and Co-Head of Florida for the Miami Office. This person will play a central role in keeping the team organized and efficient, helping manage projects, client deliverables, and daily operations. The ideal candidate is a fast learner who thrives in a busy environment, takes initiative, and helps the team stay on track across all active assignments.
KEY RESPONSIBILITIES
Marketing Coordination
Lead all aspects of the team's marketing efforts, from concept through execution, for property campaigns, client presentations, and new business pursuits.
Lead Social Media Management efforts such as LinkedIn a plus
Develop, proof, and produce marketing materials including proposals, pitch decks, offering memorandums, and brochures that align with Savills' brand standards.
Use Salesforce, LinkedIn, CoStar, and Exact Target to support prospecting, marketing outreach, and engagement tracking.
Coordinate photography, floor plans, and other creative assets with vendors and internal teams.
Maintain and organize the team's contact database while improving marketing processes for better efficiency and results.
Financial Support
Handle billing, invoicing, and expense reports for the team.
Update and maintain stacking plans and other financial tracking tools in Excel.
Administrative Support
Greet and assist guests; answer and route incoming calls.
Manage incoming and outgoing mail and packages.
Keep Salesforce and other CRM databases accurate and up to date.
Schedule meetings, conference calls, and team activities.
Set up conference rooms and prepare materials for client meetings.
Client Interface
Help prepare materials and presentations for client meetings.
Participate in client pitches as needed.
Coordinate communication and logistics between the team and clients.
Process Management
Work closely with the team to manage all active projects and client assignments from start to finish.
Keep track of deliverables, deadlines, and follow-ups to ensure nothing falls through the cracks.
Anticipate next steps and help keep the team organized and accountable.
Serve as the central point of coordination for ongoing projects and team priorities.
Partner with other Client Services Specialists and Operations staff on office-wide initiatives.
Qualifications
Bachelor's degree preferred (Business, Marketing, Communications, Real Estate, Finance, or related field).
Professional, proactive, and able to work both independently and as part of a team.
Minimum of 3+ years of experience in marketing, administration, or commercial real estate preferred. Engagement and interaction with support of upper management is important.
Strong skills in Microsoft Office (Namely: Excel, PowerPoint, Word) and Salesforce.
Familiarity with Adobe InDesign, CRM, and email marketing tools such as SalesForce a plus.
Excellent written and verbal communication skills.
Strong organizational skills, attention to detail, and the ability to handle multiple priorities.
WHY JOIN US?
Join one of Miami's most established office leasing teams at Savills. This position offers exposure to all sides of the business-marketing, financial analysis, and client strategy-and is a great opportunity for someone looking to build a long-term career in commercial real estate.
Savills values a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, genetic information, disability, age, veteran status, or any other protected characteristic. Savills participates in the E-Verify program.
$27k-36k yearly est. 3d ago
Looking for a job?
Let Zippia find it for you.
Bilingual Customer Service Rep (English/Spanish)
Automatic Data Processing, Inc. 4.7
Customer care representative job in Miami Springs, FL
ADP is hiring bilingual Associate Client Support Consultants. This position is hybrid - working 3 days in the Miami office and 2 days from home each week. Are you ready to join a company offering career advancement opportunities throughout your careeCustomer Service, English, Spanish, Bilingual, Client Support, Service, Retail
$25k-34k yearly est. 5d ago
Call Center Representative
Alphabe Insight Inc.
Customer care representative job in Miami Springs, FL
About Us At Entertainment Travel Associates, we specialize in providing exceptional travel experiences tailored to our clients' unique needs. Based in Tampa, FL, our team is dedicated to delivering seamless service, unforgettable journeys, and a commitment to excellence in the travel and entertainment industry. Join us and become part of a growing company where professionalism meets passion.
Job Description
Introduction:
Join a people-driven team where positive conversations make a difference. As a Call Center Representative, you'll support customers through clear, professional interactions.
Responsibilities:
Engage in courteous and confident conversations.
Provide accurate information and general assistance.
Maintain quality and consistency in interactions.
Support team performance goals.
Represent the brand with professionalism.
What We Offer:
Structured training and coaching.
Opportunities for growth and advancement.
Performance-based incentives and recognition.
A supportive, team-focused environment.
Build valuable experience-apply today!
Qualifications
Clear and confident communicator.
Patient and solution-oriented.
Reliable and motivated.
Comfortable in fast-paced settings.
Additional Information
Competitive salary
Growth opportunities within the organization
Professional development and skill-building support
Collaborative and structured work environment
Stable, full-time position with long-term potential
$23k-31k yearly est. 2d ago
Customer Support Specialist
Insight Global
Customer care representative job in Miami Lakes, FL
Required Skills & Experience
2+ years of work experience in Customer Support or Customer Service role
Strong Microsoft Office / Excel - VlookUps and Pivot Tables
Ability to work in a fast-paced environment managing multiple priorities
Strong verbal and written communication
Nice to Have Skills & Experience
Experience with Systems Applications and Processing (SAP)/ERP system
Aerospace industry experience
Data analytics experience
Job Description
Our Aerospace client is looking for Customer Supports Specialists to join their team. This role involves analyzing supplier and customer data related to the ordering and delivery of spare parts, provisioning products, and associated services. Responsibilities include processing returned materials, responding to customer inquiries regarding spare parts requirements, and resolving delivery issues. This positions also entails creating and tracking performance metrics, cultivating strong customer relationships, and developing a deep understanding of the customer's culture and business strategies. This position is offering $21.91/hour.
$21.9 hourly 1d ago
Route Service Representativ (4 Day Workweek)
Cintas Corporation 4.4
Customer care representative job in Hollywood, FL
Cintas is seeking a Route Service Representative to manage and grow customer accounts in the Rental Division. Our partners drive a truck along an established route and service and sell within an existing customer base. It is a physical, fast-paced, i Service, Sales Representative, Manufacturing, Retail
$30k-34k yearly est. 4d ago
Customer Service Ambassador
ABM 4.2
Customer care representative job in Miami, FL
ABM (NYSE: ABM) is one of the world's largest providers of integrated facility, engineering, and infrastructure solutions. Every day, our over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience.
ABM serves a wide range of market sectors including commercial real estate, aviation, education, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together.
ABM is an Equal Employment Opportunity (EEO) employer that does not discriminate on the basis of any trait or characteristic protected by applicable federal, state, or local law, including disability and protected veteran status. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call ************. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.
ABM participates in the U.S. Department of Homeland Security E-Verify program. E-Verify is an internet-based system used to electronically confirm employment eligibility.
ABM is a military-friendly company proudly employing thousands of men and women who have served in the U.S. military. With ABM, you'll have access to a world-class training program and ample opportunities to use the skills you developed while serving our country. Whether you're looking for a frontline or professional position, you can find post-military career opportunities across ABM.
ABM directs all applicants to apply at ******************** ABM does not accept unsolicited resumes.
For more information, visit ***********
Perform a combination of clerical tasks to support office, business, or administrative operations by performing the following duties. Our employees must be well-groomed, helpful, and patient and enjoy working with others. We are looking for staff to work Full Time and Part Time, All Shifts Available, 7 Days a week.
$27k-36k yearly est. 3d ago
Customer Service Representative (English/Spanish)
5Th HQ
Customer care representative job in Davie, FL
5th HQ -
We're currently searching for a Customer Service Rep for International Sales in Davie, FL. Please see below the job description.
Essential Functions and Responsibilities
Provides sales support for International Sales Business Developer
Develops written quotations for current and prospective customers detecting customer needs and obtaining basic information internally to facilitate the quotation process
Requests internally samples to send to existing customers and new leads
Answers specific questions regarding products and their benefits, order status, packaging, registration issues and/or lead times.
Supports the marketing department in the preparation of international tradeshows (materials, promotional items, etc.)
Prepares monthly reports (invoicing, summary of quotes sent, samples, etc.)
Responsible for preparing Letter of Credit documentation in liaison with the Accounting and Shipping Department
Maintains accurate records for each customer (quotes, prices, packaging, specifications, complaints)
Responsible for the processing and data entry of orders and invoicing using Visual software
Keeps open communication with Manufacturing and Packaging Department, Laboratory, Registration, Regulatory Affairs, Graphic Design and other departments as needed.
Follow up on the Registration Process and payment of Registration fees with each customer
Expedites the resolution of customer problems and complaints
Requests codifications for Master Formulas for finished Products
Supports inventory control of customer supply materials
Supports management with oral and written reports on customer needs, problems, interests, competitive activities, and potential for new development of products and services
Supports in the development of new products in liaison with R&D in the development of the new products to be launched every year
Contributes to team effort by accomplishing related results as needed. Works well with others, cooperating and supporting co-workers.
Provides feedback to management regarding customers
Assists in special projects from International Sales Department
Performs other functions as requested by the immediate Supervisor
Qualifications
Associate's degree or Bachelor's degree (preferred)
Bilingual English- Spanish
2- 5 years' experience in customer service
Strong computer skills (Microsoft Word, Excel, Outlook)
Strong communication skills
Able to accept criticism and show desire to learn and improve
Able to multitask
Works well in a fast-paced environment
$23k-31k yearly est. 6d ago
Account Service Representative -Field Sales
New Health Partners 4.1
Customer care representative job in Doral, FL
The Account Service Representative is responsible for delivering exceptional service to brokers, agencies, and employer groups. This role supports the full lifecycle of group accounts-renewals, enrollments, changes, claims support, quoting follow-ups, and carrier communication. The ASR works closely with the sales and operations team to ensure accuracy, timeliness, and high customer satisfaction
What you'll be doing:
Broker & Agency Support:
Serve as the primary point of contact for agencies regarding group insurance questions, documentation, renewals, and service needs.
Assist brokers with quoting requests, benefit summaries, enrollment materials, and onboarding documentation.
Provide clear guidance on medical, dental, vision, GAP, and ancillary benefits.
Group Account Management:
Support new group onboarding, including application review, census validation, and carrier submissions.
Assist with open enrollment meetings, renewal reviews, and plan comparison tools.
Maintain accurate group records, policy details, and service notes.
Track renewals, missing documents, billing issues, and enrollment updates.
Carrier & Vendor Coordination:
Communicate with carriers regarding applications, eligibility, billing discrepancies, and service issues.
Facilitate resolution of escalated member and employer concerns.
Ensure compliance with carrier guidelines and timelines.
Administrative & Operational Tasks:
Prepare service emails, renewal notices, spreadsheets, and standardized documents for agencies and employers.
Maintain CRM activity logs, follow-up tasks, and documentation.
Assist the Group Sales Director in tracking KPI metrics and service SLAs
Requirements:
Must know all carriers. Traditional group insurance
Must have knowledge of working with a census
Customer service experience
215 License required
Reliable transportation
Qualifications:
Salesforce knowledge helpful
Ichra knowledge helpful
Business development experience
5-10 years of experience in health insurance, group benefits, or employee benefits
administration (preferred).
Knowledge of medical, dental, vision, GAP, and ancillary products.
Strong communication skills-professional, clear, and customer focused.
Ability to manage multiple priorities with attention to detail and deadlines.
Proficient in Microsoft Office (Excel, Word, PowerPoint); CRM experience is a plus.
Bilingual (English/Spanish)
Salary range: $55-$75k + Commission
Schedule: 9-5 with occasional weekend events. Hybrid/remote possible after 90 days.
January start date
$21k-28k yearly est. 3d ago
Call Center Representative
Hustle Notice Biz
Customer care representative job in Miami, FL
Department
Emerald Logistix
Employment Type
Full Time
Location
Miami FL
Workplace type
Onsite
Compensation
$17.25 - $24.00 / hour
Key Responsibilities Skills, Knowledge and Expertise Benefits About Hustle Notice Biz We specialize in delivering innovative solutions and exceptional services to meet the diverse needs of our clients. With a strong commitment to quality and customer satisfaction, we strive to exceed expectations and drive success in every project we undertake.
$17.3-24 hourly 4d ago
Call Center Representative
Think Tell Junction
Customer care representative job in Miami, FL
Job Description
Join Our Team as a Call Center Representative Think Tell Junction
We are seeking a motivated and enthusiastic Call Center Representative to join our dynamic team. In this role, you will be the first point of contact for our valued customers, providing exceptional service and support through inbound and outbound calls. Your primary responsibility will be to assist customers with inquiries, resolve issues, and ensure a positive experience with our company.
Responsibilities:
High school diploma or equivalent; further education is a plus.
Proven experience in customer service or a call center environment preferred.
Excellent verbal and written communication skills.
Strong problem-solving abilities and attention to detail.
Proficiency in using computers and call management software.
Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
Qualifications:
High school diploma or equivalent; additional certification in office administration is a plus.
Proven experience as a receptionist or in a similar role is preferred.
Excellent verbal and written communication skills.
Strong organizational and multitasking abilities.
Proficiency in Microsoft Office Suite and other office software.
Ability to maintain a high level of confidentiality and professionalism.
Benefits:
Competitive hourly wage: $16 - $19 per hour.
Opportunities for career development and growth.
Comprehensive benefits package including health insurance and retirement plans.
Flexible work environment that promotes a healthy work-life balance.
By joining Think Tell Junction, you will immerse yourself in a collaborative environment where your ideas are valued and your creativity is cultivated. In addition to exciting projects and career development opportunities, we offer competitive benefits and a flexible work environment that promotes a healthy work-life balance.
Schedule: Monday to Friday
Work Location: In person at our office in Miami, FL
If you are looking for a role that values precision and teamwork, apply today to join the Think Tell Junction family!
$16-19 hourly 5d ago
Aerospace MRO Customer Service
Terrelonge Staffing
Customer care representative job in North Miami, FL
Terrelonge Staffing is recruiting a dedicated Customer Service Representative for our MRO client in the aerospace industry. The ideal candidate will have experience in customer service within an aerospace or technical environment, with a focus on providing exceptional support to clients.
Key Responsibilities:
Serve as the primary point of contact for customers, addressing inquiries and resolving issues related to MRO services.
Process orders, track shipments, and manage customer accounts to ensure satisfaction.
Coordinate with internal teams to ensure timely and accurate delivery of services.
Maintain detailed records of customer interactions and transactions.
Provide clients with regular updates on service status and any changes to their orders.
Qualifications:
Associate degree or equivalent experience in customer service or a related field.
2-4 years of experience in customer service within the aerospace industry.
Strong problem-solving skills and attention to detail.
Excellent verbal and written communication skills.
Proficiency in CRM software and Microsoft Office Suite.
$27k-36k yearly est. 60d+ ago
Call Center Representative at Miami, FL
Miami, Fl 4.5
Customer care representative job in Miami, FL
Job Description
Bistro Delight in Miami, FL is looking for one call center representative to join our team. Our ideal candidate is a self-starter, ambitious, and hard-working.
Responsibilities
Take customer calls and provide accurate, satisfactory answers to their queries and concerns
De-escalate situations involving dissatisfied customers, offering patient assistance and support
Call clients and customers to inform them about the company's new products, services and policies
Guide callers through troubleshooting, navigating the company site or using the products or services
Review customer or client accounts, providing updates and information about billing, shipping, warranties and other account items
Collaborate with other call center professionals to improve customer service
Help to train new employees and inform them about the company's customer management policies
Qualifications
High school diploma or equivalent.
More education or experience may be preferred.
Exceptional customer service, active listening, and verbal and written communication skills, professional phone voice.
Understanding of company products, services, and policies.
Proficiency with computers, especially with CRM software, and strong typing skills.
Ability to ask prying questions and diffuse tense situations.
Strong time management and decision making skills.
We are looking forward to hearing from you.
$23k-29k yearly est. 8d ago
Inbound Call Center Sales Rep
Lilly & Associates International 4.1
Customer care representative job in Doral, FL
Leading provider of Freight Forwarding/Logistics services, LILLY + Associates International, is looking to hire someone for our sales team to work with a fast-growing company that has its international headquarters in Miami
Job Description
LILLY + Associates is seeking Bilingual (Spanish) Professionals to join our top notch team of Sales professionals. If you enjoy interacting with he public AND enjoy talking on the phone,working diligently to resolve member problems or questions, this is the job for you. As a Professional Sales Rep you will assist customers via telephone, fax and email providing them with shipping information and up-sell products and services that meet or exceed our member's needs.
Excellent opportunities for career growth.
Qualifications
Minimum 1-3 years prior Customer Service experience required.
6 months of call center/telesales a plus.
Strong verbal and written communications skills.
Ability to multi-task and meet multiple demands.
Ability to identify, analyze and resolve errors.
Strong organizational skills.
Ability to recognize needs and/or sell products or services.
Strong sales aptitude.
Fully bilingual (English, Spanish).
Computer Equipment and Software Requirements:
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, CRM Software
Education and Experience Required:
High school diploma. College degree a strong plus.
Additional Information
FULL BENEFITS PACKAGE AVAILABLE!!!
(Medical, Dental, Vision, Paid time off, 401K with up to 4% company match and much more)
$22k-30k yearly est. 60d+ ago
Call Center Sales Representative Inbound & Outbound Onsite
Real Hearing USA LLC
Customer care representative job in Miami, FL
Job DescriptionBenefits:
401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance
About Us We are a growing healthcare practice specializing in hearing care, and were looking for a motivated In Office Call Center Sales Representative to join our team. In this role, you will be the first point of contact for many of our patients, playing a key part in building trust, scheduling appointments, and driving business growth.
What Youll Do
Answer inbound calls from patients across multiple practice locations.
Make outbound calls to existing and former patients to schedule or confirm appointments.
Provide excellent customer service and build rapport with patients.
Handle appointment scheduling with accuracy and efficiency.
Support the team by assisting with call overflow when needed.
Work toward measurable goals with the opportunity to earn commission.
What Were Looking For
Previous call center, sales, or customer service experience preferred.
Strong communication and listening skills.
Comfortable making outbound calls and handling inbound inquiries.
Detail-oriented with excellent organizational skills.
Motivated by results and enjoys working in a fast-paced environment.
What We Offer
Base hourly rate plus the potential to earn commission.
Training and ongoing support.
Opportunity to grow in a rewarding healthcare field.
A chance to make a real difference in peoples lives.
This position is in office only must be located in the Palmetto Bay, or surrounding areas
$23k-31k yearly est. 10d ago
Call Center Representative
Bloom Sales Partners
Customer care representative job in Miami, FL
We are searching for a polite, professional Call Center Representative to work closely with other team members to provide outstanding service to our customers by answering questions, handling complaints, and troubleshooting problems with our products and services. The Call Center Representative may handle a high volume of inbound or outbound calls or both and should seek to create a positive experience for each caller. They will listen to clients to understand the reason for their call, address all questions or complaints, and provide an accurate and efficient response.
To be a successful Call Center Representative, you should be customer-focused, detail oriented, and efficient. You should be polite, reliable, knowledgeable, and adaptable.
Responsibilities
Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services.
Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued.
Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed.
Building lasting relationships with clients and other call centre team members based on trust and reliability.
Utilizing software, databases, scripts, and tools appropriately.
Understanding and striving to meet or exceed call centre metrics while providing excellent consistent customer service.
Making sales or recommendations for products or services that may better suit client needs.
Taking part in training and other learning opportunities to expand knowledge of company and position.
Adhering to all company policies and procedures.
Requirements
High School Diploma or equivalent.
More education or experience may be preferred.
Exceptional customer service, active listening, and verbal and written communication skills, professional phone voice.
Understanding of company products, services, and policies.
Proficiency with computers, especially with CRM software, and strong typing skills.
Ability to ask prying questions and diffuse tense situations.
Strong time management and decision making skills.
Adaptability and accountability.
Fluency in multiple languages may be desired.
$23k-31k yearly est. 60d+ ago
Call Center Representative
Aran Eye Associates
Customer care representative job in Miami, FL
Summary: Call Center Representative(s) work in a fast-paced environment, providing excellent customer service with an outgoing and upbeat personality to a large patient population.
Responsibilities
Responsible to do appointment scheduling and reschedules
Glaucoma
Retina
Cornea
Minor Procedures
Oculoplastic
Eye Injections
Diagnostic Testing
Laser
Responsible to call back all appointment requests via\ email, patient portal and voicemails.
Responsible for insurance verification online, email or phone.
Care Plus 2020 Eye Care Broward
Care Plus Premier (Dade)
Diagnostic Testing
Simply Medicare Premier
Responsible for uploading all insurance verification into NextGen.
Responsible for Appointment confirmations
Will confirm appointments for patients, Doctor's office and/or Insurances.
Responsible for monthly mail outs for all locations
Triage Emergency Calls prior to transferring to the ER Scheduling Department.
Responsible for correcting demographics and creating alerts when returned mail is received for new and established patients.
Minimum Demonstrated Skills
Customer Service experienced
Medical terminology knowledge
ICD10/CPT code knowledge
HMO guidelines knowledge
Insurance verification (HMO, PPO, POS, EPO, etc.)
Ability to handle multiple tasks simultaneously in a fast paced environment
Ability to handle and diffuse patient complaints and disagreements
Exceptional communication and interpersonal skills.
Experience navigating Electronic Medical Records and Outlook
English/Spanish is a must.
Education: High School Diploma required
Schedule: Full-time (40 hours per week)
Working Hours: M-F (8:00 am - 5:00 pm)
$23k-31k yearly est. Auto-Apply 60d+ ago
Call Center Representative
Entertainment Travel Associates 3.8
Customer care representative job in Miami, FL
About Us At Entertainment Travel Associates, we specialize in providing exceptional travel experiences tailored to our clients' unique needs. Based in Tampa, FL, our team is dedicated to delivering seamless service, unforgettable journeys, and a commitment to excellence in the travel and entertainment industry. Join us and become part of a growing company where professionalism meets passion.
Job Description
Introduction:
Join a people-driven team where positive conversations make a difference. As a Call Center Representative, you'll support customers through clear, professional interactions.
Responsibilities:
Engage in courteous and confident conversations.
Provide accurate information and general assistance.
Maintain quality and consistency in interactions.
Support team performance goals.
Represent the brand with professionalism.
What We Offer:
Structured training and coaching.
Opportunities for growth and advancement.
Performance-based incentives and recognition.
A supportive, team-focused environment.
Build valuable experience-apply today!
Qualifications
Clear and confident communicator.
Patient and solution-oriented.
Reliable and motivated.
Comfortable in fast-paced settings.
Additional Information
Competitive salary
Growth opportunities within the organization
Professional development and skill-building support
Collaborative and structured work environment
Stable, full-time position with long-term potential
$22k-30k yearly est. 5d ago
Part Time Bilingual Call Center Representative
Find Your Logixhealth Career Here
Customer care representative job in Dania Beach, FL
This Role:
As a Part Time Bilingual Call Center Representative at LogixHealth, you will provide support and service to our patients via telephone, fax and mail. You'll contribute to our fast-paced, collaborative environment and bring your expertise to represent our clients in a professional and courteous manner.
The ideal candidate will have strong technical skills, excellent interpersonal communication, and the ability to speak both English and Spanish.
Key Responsibilities:
Answer a high volume of calls from patients and give a high level of customer service while maintaining a satisfactory response rate according to company standards
Retrieve voice messages from mail box and return patient calls within 24 hours
Respond to patient requests by telephone, fax or email; review request, provide information requested or determine who can best provide appropriate information and route the request to the proper person
Provide patient with their claim balance as requested
Update patient's insurance information in the system and then re-bill to the new insurance carrier
Perform daily mailings of letters to patients and HCFA claim forms
Qualifications:
To perform this job successfully, an individual must be able to perform each Key Responsibility satisfactorily. The following requirements are representative of the knowledge, skills, and/or ability required to perform this job successfully. Reasonable accommodation may be made to enable individuals with disabilities to perform the duties.
Required:
Must be bilingual in English and Spanish
Customer service experience
Prior word processing, spreadsheet, and internet software experience including proficiency with MS Teams, Word, Excel, Outlook
Excellent written and verbal communication skills
Ability to simultaneously converse over the phone, problem solve, and enter data in the client software database
Preferred:
One to two years related call center experience
Healthcare revenue cycle knowledge
$23k-31k yearly est. 19d ago
Client Relationship Representative
Alphabe Insight Inc.
Customer care representative job in Miami Springs, FL
About Us At Every Word Code, we are dedicated to delivering innovative communication and technology solutions that connect people and businesses with precision and purpose. Our team thrives on creativity, collaboration, and excellence-transforming complex challenges into streamlined experiences. We believe in empowering our employees through growth, mentorship, and a culture built on integrity and success.
Job Description
We are seeking a Client Relationship Representative to join our Miami team. The ideal candidate will serve as the main point of contact for our clients, ensuring satisfaction, trust, and long-term collaboration. This role requires a balance of professionalism, empathy, and strategic thinking to maintain meaningful partnerships and deliver exceptional client experiences.
Responsibilities
Build and nurture strong relationships with new and existing clients.
Act as the primary liaison between clients and internal departments.
Understand client goals to provide tailored solutions and proactive support.
Ensure timely follow-up on client requests and maintain accurate records.
Identify opportunities to enhance service delivery and client satisfaction.
Collaborate with cross-functional teams to deliver exceptional results.
Qualifications
Qualifications
Excellent communication and interpersonal skills.
Strong organizational and problem-solving abilities.
Professional demeanor with a client-first mindset.
Ability to manage multiple priorities and meet deadlines.
Driven, reliable, and adaptable in a dynamic environment.
Additional Information
Benefits
Competitive salary ($56,000-$59,000 annually).
Growth and career advancement opportunities.
Supportive and collaborative work environment.
Comprehensive training and ongoing development programs.
Health and wellness initiatives.
Full-time position with consistent schedule and stability.
$56k-59k yearly 6d ago
Customer Service Representative (English/Spanish)
5Th HQ
Customer care representative job in Davie, FL
5th HQ -
Are you a people person who loves helping others and thrives in a fast-paced environment? We're looking for a friendly and proactive Bilingual Customer Service Representative to join our team! In this role, you'll be the voice of our company, providing top-notch support to our customers in both English and Spanish. If you're passionate about customer service, enjoy solving problems, and want to make a real impact, we'd love to meet you!
What You'll Do:
Provide exceptional service and support to customers via phone, email, and chat in both English and Spanish.
Resolve inquiries, troubleshoot issues, and offer solutions to ensure customer satisfaction.
Accurately log all customer interactions and update information in our system.
Collaborate with team members to provide efficient and seamless support.
Educate customers on our products and services to help them make the most of our offerings.
What We're Looking For:
Bilingual (English/Spanish) with excellent written and verbal communication skills.
Customer-focused with strong problem-solving skills and a positive attitude.
Previous customer service experience preferred, but we're willing to train the right person!
Ability to work in a fast-paced environment and adapt to changing priorities.
Proficiency in basic computer applications and a willingness to learn new software.
What We Offer:
Competitive hourly rate.
Comprehensive benefits package including health, dental, and vision insurance.
Paid time off and holiday pay.
A supportive team environment with opportunities for growth and advancement.
Ongoing training and professional development to enhance your skills.
Why Join Us?
We believe in creating a positive work culture where employees feel valued, appreciated, and part of a team. If you're ready to take your customer service skills to the next level and work in a company that truly cares about its employees and customers, apply today!
$23k-31k yearly est. 6d ago
Learn more about customer care representative jobs
How much does a customer care representative earn in Homestead, FL?
The average customer care representative in Homestead, FL earns between $23,000 and $37,000 annually. This compares to the national average customer care representative range of $26,000 to $40,000.
Average customer care representative salary in Homestead, FL