Lead Full-Time Dock Worker / Customer Service Representative
Customer care representative job in Jackson, TN
Stable and growing organization
Quick advancement
Professional, positive and people-centered work environment
Modern facilities
Clean, late model equipment
Comprehensive benefits package: Health, Dental, Vision, AD&D, etc.
Paid holidays (8); paid vacation and personal days
401(k) plan, Company Match
Responsibilities
As a Lead Dock Worker/Customer Service Representative, you will load and unload freight in a productive, safe and claims-free manner, assisting Dayton Freight customers with a variety of inquires including freight pickup requests, manage rate quotes or freight charges and appointments or special requests
Complete pre and post trip inspections on all dock equipment
Properly document all freight control processes
Participate in Dayton Freight's training and improvement programs
Be available for irregular work schedules, alternating work shifts and/or assignments
Adhere to the operational procedures and guidelines contained in the Dayton Freight Driver/Dockworker Manual
Dispatch P&D Drivers
Plan Outbound Dock setup
Manage W&R process
OS&D checks, reports, and inspections
Receive, control and enter incoming claims
Manage incoming customer/internal emails and mail
Manage and coordinate weekly claim payment reports with payables
Prepare bills of lading and delivery receipts
Maintain excellent communication with external and internal customers as well as interline companies
Ability to remain stationary for up to 90% of his/her shift
Ability to ascend to and descend from a forklift, as needed
Ability to perform essential functions of the role on a concrete floor that may become slippery when wet
Ability to perform essential functions of the role while exposed to varying outside temperatures
Qualifications
18 years of age
Basic math skills
Fluent in English
Able to pass a drug screen
Benefits
Stable and growing organization
Quick advancement
Professional, positive and people-centered work environment
Modern facilities
Clean, late model equipment
Comprehensive benefits package: Health, Dental, Vision, AD&D, etc.
Paid holidays (8); paid vacation and personal days
401(k) plan, Company Match
Auto-ApplyCustomer Relations Representative - State Farm Agent Team Member
Customer care representative job in Jackson, TN
Job DescriptionBenefits:
Opportunity for advancement
Paid time off
Training & development
Bonus based on performance
ROLE DESCRIPTION: As a team member with Jay Walker's Agency, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. In the 5 years I have been an agent I have helped and guided 3 employees to become State Farm agents and will have a 4th by the end of the year and just a hired a 5th who is in the program. If you have the drive and desire to be your own boss and business owner, I will give you the tools to accomplish your goals and help you reach your dreams. This is an opportunity for life changing career for you and your family.
RESPONSIBILITIES:
Establish customer relationships and follow up with customers as needed.
Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.
QUALIFICATIONS:
Dedicated to customer service
Able to effectively relate to a customer, answer their questions, and anticipate their needs.
Excellent communication skills to assist customers and coordinate with other agency team members
Proactive in problem-solving
Will need to get Property, Casualty and Life and Health Licensed before start date.
BENEFITS:
Hourly pay plus
Growth potential/Opportunity for advancement within my office
Paid time off (vacation and personal/sick days)
Valuable career-building experience
Care Coordinator
Customer care representative job in Parsons, TN
Now Hiring a Care Coordinator at AmPharm in Parsons, Tennessee! This position serves as a liaison between the input, dispensing, and inventory departments to ensure the smooth and efficient delivery of pharmacy orders while maintaining high standards of quality assurance across all pharmacy procedures. The Care Coordinator will also support our nursing facilities, behavioral healthcare centers, and internal departments, ensuring the accurate and timely delivery of medications and supplies.
Benefits and Perks include:
* Affordable Medical/Dental/Vision insurance options
* Generous paid time-off program and paid holidays for full time staff
* TeleDoc 24/7/365 access to doctors
* Optional short- and long-term disability plans
* Employee Assistance Plan (EAP)
* 401K retirement accounts with company match
* Employee Referral Bonus Program
Description of Required Duties and Tasks:
Essential duties and responsibilities include the following:
Care Coordinator Duties:
* Generate daily cycle fill orders for daily delivery to facilities
* Responsible for management and resolution of incoming requests from facilities concerning pharmacy orders
* Contact facility staff for order clarification and any information required for order processing
* Track and communicate with nursing facilities concerning equipment availability and delivery
* Responsible for obtaining medication prescriptions for scheduled medications
* Refer specific clinical questions to pharmacists
* Responsible for management of medical records for selected facilities including monthly Recertifications and MAR's.
* Notify consultant pharmacist of state surveys at facilities and assist with questions
QA/Audit Duties:
* Conduct daily Visions/Framework audits
* Prepare all documentation and assists external auditors as required for Medicare Part D audits
* Maintain Pharmacy Issue Logs and research and resolve all applicable issues related to log
* Generate and submit daily narcotic reporting as required by Tennessee Board of Pharmacy
* Research, manage and tracks non-formulary medications and generates prior authorizations and medication change requests with guidance of pharmacist
* Input and dispensing pharmacy technician duties as needed
* Communicate information effectively to supervisor and others in a timely matter
* Maintain proficiency with computer systems
* Effectively demonstrate accuracy and thoroughness and continually strives to improve quality standards
* Maintain confidentiality of work-related information and materials in compliance with HIPAA regulations
* Adhere to the principles of the Employee Standards and Code of Conduct and reports any violations
* Knowledgeable and compliant with current company policies and procedures and state and federal regulations
* Attends meetings and in-services as required
* Other duties as assigned
Required Knowledge:
* Work requires knowledge of the pharmacy industry, Medicaid, CMS and other state/federal regulations. Nursing experience considered in lieu of pharmacy industry knowledge.
Required Skills:
* Must possess required skills and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed
* Maintaining an established work schedule
* Effectively using interpersonal and communications skills including tact and diplomacy
* Effectively using organizational and planning skills with attention to detail and follow through
* Establishing and maintaining effective working relationships
* Effectively demonstrates accuracy and thoroughness and continually strives to improve quality standards
Required Work Experience:
* Three (3) years of pharmacy technician and or other clinical related experience
Computer Software Used:
* Framework LTC Software System
* Framework ECM Software System
* Microsoft Office programs
Equipment Used:
* Standard Office Equipment
* Computer
Physical Requirements:
* Occasional lifting of objects up to 40 pounds
* Subject to standing, walking, sitting, bending, reaching, kneeling, pushing and pulling
* Work is performed in a standard office environment
* Must have reliable transportation
Certification Requirements:
* Active Tennessee Board of Pharmacy Technician Registration or active Tennessee Board of Nursing licensure.
* Pharmacy Technician Certification (CPhT) (preferred)
* Must complete continuing education in pharmacy-related topics as required to maintain certification
Education Requirements:
* High school diploma or general education degree (GED)
* Graduate of an accredited Nursing Program or Pharmacy Technician Program
* Or equivalent combination of education and/or experience
Required Safety Expectations:
* Working safely and follow safety rules
* Report unsafe working conditions and behavior
* Take reasonable and prudent actions to prevent others from engaging in unsafe practices
EQUAL OPPORTUNITY EMPLOYER
This Organization is an equal opportunity employer. We do not discriminate based on race, color, religion, sex, handicap, disability, age, marital status, sexual orientation, national origin, veteran status, or any other characteristic(s) protected by federal, state, and local laws. This Organization will make reasonable accommodations for qualified individuals with disabilities should a request for accommodation be made. A key part of this policy is to provide equal employment opportunity regarding all terms and conditions of employment and in all aspects of a person's relationship with this Organization including recruitment, hiring, promotions, upgrading positions, conditions of employment, compensation, training, benefits, transfers, discipline, and termination of employment.
Specialist, Customer Technical Advocate
Customer care representative job in Milan, TN
As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging. We're a technology company that leads with our humanity-driving our business priorities alongside meaningful social, community, and societal impact.
How You Will Contribute:
As a Specialist, Customer Technical Advocate (CTA) reporting to the Global Customer Advocacy Manager, you will be the key technical interface between Ciena's Global Services & Support team and our top-tier customers in your region. You will ensure a seamless customer experience through proactive engagement, technical guidance, and escalation management.
Your key responsibilities:
* Drive smooth onboarding by aligning expectations with service deliverables.
* Act as a trusted technical advisor to customer Engineering, Operations, and Implementation teams.
* Monitor support cases to ensure SLA compliance and lead executive-level escalations.
* Lead technical discussions, customer reviews, and translate complex issues into actionable solutions.
* Conduct root cause and exposure analysis to drive service improvements.
* Maintain continuous alignment between customer network changes and Ciena's support teams.
* Identify and recommend service opportunities based on customer needs.
* Travel: Up to 25% annually.
The Must Haves:
* Education: Bachelor's in Engineering, Telecom, Computer Science, or equivalent.
* Experience: 5-12 years in technical support, customer advocacy, or service delivery in telecom/networking.
* Technical Skills:
* Strong expertise/ knowledge in Ciena optical networking equipment like 6500 (e.g., DWDM, OTN, ROADM, SDH/SONET).
* Exposure to routing and switching is a plus.
* Customer Skills:
* Proven ability to manage technical relationships and escalations.
* Strong communication and stakeholder management across all levels.
Assets:
* Familiarity with Ciena platforms or similar vendors.
* Experience with service tools, JIRA, RCA frameworks.
* ITIL certification or equivalent process knowledge.
* Ability to manage global, cross-functional engagements.
#LI-SG1
Not ready to apply? Join our Talent Community to get relevant job alerts straight to your inbox.
At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard. Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination.
Ciena is an Equal Opportunity Employer, including disability and protected veteran status.
If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.
Customer Service Representative
Customer care representative job in Jackson, TN
Store 4703913: 20 Johnson Creek Blvd, Jackson, Tennessee 38305Shift AvailabilityFlexible Availability
Job Type
Customer Service Representative
We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further.
As a Customer Service Representative, you will enjoy:
Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability
Flexible Schedules
Weekly Pay
Weekly Bonus Potential
Large, Stable Employer
Fast Career Opportunities
Work With Fun, Motivated People
Task Variety
Paid Comprehensive Training
401K With a Competitive Company Match
Flexible Spending/Health Savings Accounts
Tuition Reimbursement
Your key responsibilities:
You will greet customers, run the register, cashier, make purchase suggestions and sometimes work with our food program. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards for store appearance and provide fast and friendly service to our customers.
Provide regular and predicable onsite attendance.
You will interact with many customers daily, all while working with a fun, energetic team accomplishing daily tasks around the store!
You are good at:
Selling products to customers
Providing excellent customer care
Communication and friendly conversation
Performing at a quick pace while having fun
Working as part of a team to accomplish daily goals
Coming up with great ideas to solve problems
Thinking quickly and offering suggestions
Great if you have:
Retail and customer service experience
Sales associate or cashiering experience
High school diploma or equivalent
Motivation to advance in your career!
Willingness to learn and have fun!
Physical Requirements:
Ability to stand and/or walk for up to 8 hours
Lift and/or carry up to 30 pounds from ground to overhead up to 30 minutes in a shift
Occasionally lift and/or carry up to 60 pounds from ground to waist level
Push/pull with arms up to a force of 20 pounds
Bend at the waist with some twisting up to one hour a shift
Grasp, reach and manipulate objects with hands. This handwork requires eye-hand coordination, and may require climbing a ladder to store and retrieve materials or place and remove signs
Circle K is an Equal Opportunity Employer.
The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company's Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process.
Click below to review information about our company's use of the federal E-Verify program to check work eligibility:
In English
In Spanish
Auto-ApplyCustomer Relations Representative - State Farm Agent Team Member
Customer care representative job in Gibson, TN
Job DescriptionBenefits:
License reimbursement
401(k)
Bonus based on performance
Competitive salary
Flexible schedule
Opportunity for advancement
Paid time off
Training & development
ROLE DESCRIPTION:
As a Customer Relations Representative - State Farm Agent Team Member with Rodney Allen - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Manage customer inquiries and resolve issues.
Maintain client records and update information as needed.
Assist with customer retention strategies.
Coordinate with other departments to ensure customer satisfaction.
QUALIFICATIONS:
Strong communication and problem-solving skills.
Experience in customer service preferred.
Ability to handle high-stress situations calmly.
Customer Relations Representative - State Farm Agent Team Member
Customer care representative job in Gibson, TN
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.
Responsibilities:
Establish customer relationships and follow up with customers, as needed.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
As an Agent Team Member, you will receive...
Simple IRA
Salary plus commission/bonus
Paid time off (vacation and personal/sick days)
Flexible hours
Growth potential/Opportunity for advancement within my agency
License reimbursement
Requirements:
Interest in marketing products and services based on customer needs
Excellent communication skills - written, verbal and listening
People-oriented
Detail oriented
Proactive in problem solving
Able to learn computer functions
Ability to work in a team environment
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
Customer Service Representative
Customer care representative job in Jackson, TN
Are you interested in working with a great team where you will be appreciated? Would you like to earn extra commissions and always have a career path to your next raise? Tim Ferguson Plumbing, Air, & Electric is a fast-growing company driven by integrity and quality workmanship. We are looking to hire quality individuals who are eager to learn and improve their skills.
$18.00 - $20.00 Hourly rate depending on skill level and experience. PLUS unlimited performance bonuses for scheduled and closed service appointments and sales agreements.
We are looking for someone interested in a long-term opportunity to advance with a growing company. If you are interested, please APPLY now.
Summary:
The Customer Service Representative is responsible for building lasting relationships with customers and the Conditioned Air Solutions team through excellent communications. This position will engage in contact with customers in our local communities to schedule service, maintenance, or new installation appointments.
Our Rewards:
401(k) with fully vested company match
Medical, Dental, and Vision insurance
Health Savings and Flexible Spending accounts
Variety of ancillary benefits
Paid time off
Professional development
Employee discounts
$18-$20 hourly depending on experience
Essential Job Duties:
Receives inbound or make outbound calls to book appointments with our service and sales teams
Provides accurate appointment information to service or sales teams
Tracks calling efforts and accomplishments
Follows-up with customers to ensure customer satisfaction
Other Duties:
Performs other duties as requested
Knowledge, Skills, & Abilities:
Excellent verbal skills
Strong interpersonal skills
Energetic personality
Ability to manage tasks with minimal supervision
Ability to clearly and effectively communicate ideas related to policies and procedures and provide guidance to management and employees verbally and in writing
Ability to manage time effectively and efficiently
Ability to multi-task
Regular and reliable attendance
Minimum Qualifications:
High school diploma or equivalent
Possess a valid driver's license
Eligible to work in the U.S. without sponsorship
Physical Demands:
Ability to operate computer, phone and other office equipment as needed
Ability to work effectively using a personal computer for long periods of time
Ability to sit/stand at workstation for extended periods of time
Ability to read, write, speak, hear, see, think, communicate, concentrate, learn, and work
Ability to perform the essential functions of the position with or without reasonable accommodation
Tim Ferguson Plumbing, Air, & Electrical is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
Customer Service Representative
Customer care representative job in McKenzie, TN
McKenzie Valve & Machining
As a part of the global industrial organization Marmon Holdings-which is backed by Berkshire Hathaway-you'll be doing things that matter, leading at every level, and winning a better way. We're committed to making a positive impact on the world, providing you with diverse learning and working opportunities, and fostering a culture where everyone's empowered to be their best.
Company Overview
McKenzie Valve and Machining LLC, a Marmon Group and Berkshire Hathaway company, is a leading manufacturer dedicated to delivering high-quality parts with competitive pricing and reliable lead times. As our business continues to grow, we are seeking a skilled and motivated Customer Service Representative to join our team in McKenzie, TN.
Position Summary
The Customer Service Representative serves as the primary liaison between McKenzie Valve and its customers, ensuring satisfaction while supporting internal business goals. This role requires a strong technical foundation in manufacturing or the valve train industry and involves close
Key Responsibilities
Hands-on experience with BOM creation and maintenance
Serve as the primary interface with key customer accounts, managing complex inquiries related to sales, delivery, and technical specifications.
Exercise independent judgment in resolving service issues, negotiating delivery timelines, and recommending solutions that balance customer needs with internal capabilities.
Analyze technical blueprints and specifications to validate component compatibility and ensure accurate order fulfillment.
Collaborate with cross-functional teams (Sales, Engineering, Production) to align customer expectations with operational capacity.
Lead continuous improvement initiatives to reduce non-shipment occurrences and enhance order accuracy.
Maintain and interpret data on delayed shipments, identifying root causes and implementing corrective actions.
Provide strategic input on pricing structures and delivery schedules based on market trends and customer history.
Ensure compliance with internal quality standards and participate in Responsible Care Management System activities.
Represent the company in customer-facing meetings and contribute to business development efforts.
Qualifications
High school diploma required; associate or bachelor's degree preferred.
Minimum of 3 years of customer service experience in a manufacturing or industrial setting.
Demonstrated ability to make decisions independently and manage complex customer relationships.
Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
Strong communication, negotiation, and analytical skills
Excellent problem-solving and negotiation abilities
Ability to interpret technical documents and engineering blueprints
Benefits
401(k) with company match
Health, dental, vision, and life insurance
Disability insurance
Flexible spending account
Paid time off and paid training
Tuition reimbursement
Employee assistance program and discounts
Equal Opportunity Employer McKenzie Valve and Machining LLC is an Equal Opportunity Employer (EOE).
Following receipt of a conditional offer of employment, candidates will be required to complete additional job-related screening processes as permitted or required by applicable law.
We are an equal opportunity employer, and all applicants will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to ******************, and please be sure to include the title and the location of the position for which you are applying.
Auto-ApplyEntry Level Customer Service/Sales
Customer care representative job in Jackson, TN
Ambition over experience Are you ready to redefine your career and enjoy the freedom of working from anywhere? We're on the lookout for individuals hungry for success, seeking a work environment that prioritizes flexible schedules, residual income, and unlimited growth potential. Join us for a unique opportunity where mentorship takes center stage, fostering collaboration instead of competition.
Why Choose Us: • Location Freedom: Embrace the freedom to work from anywhere in the world, allowing you to create your ideal work environment. • Flexible Schedule: Design your workday around your life, not the other way around. Enjoy a schedule that adapts to your needs, allowing for a better work-life balance. • Residual Income: Shift your mindset from one-time earnings to longterm success with a focus on residual income. Build a sustainable stream of earnings that continues to grow over time. • Unlimited Growth Potential: Break free from limitations and explore endless personal and professional growth possibilities. Your success has no bounds here. • Mentorship-Centric Culture: Experience a supportive culture where mentorship is not just a buzzword but a fundamental aspect of your journey. Grow in the business with guidance, not by competing against others.
Your Journey: • Residual Income Development: Learn the art of cultivating residual income streams, ensuring financial stability and growth. • Unlimited Growth: Explore opportunities for unlimited growth as you chart your course in a company that values your ambition. • Mentorship Embrace: Engage with mentors invested in your success, providing guidance and insights to help you flourish in the business. • Flexible Excellence: Harness the power of a flexible schedule to achieve excellence in your work without sacrificing personal freedom.
Qualifications: • Ambition Over Experience: No prior experience is necessary - we value ambition, determination, and a hunger for success. • Adaptability: Thrive in a dynamic work environment, embracing change as a catalyst for growth. • Tech-Enthusiast: Comfortable utilizing technology to enhance your productivity and collaboration.
If you're ready to embark on a career where your success is not a solitary journey but a shared venture, apply now. Let's build something extraordinary together.
Ignite your potential - Apply today!We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Auto-ApplyCustomer Service Rep (6113) - Jackson, TN
Customer care representative job in Jackson, TN
Customer Service Representative
Duties & Responsibilities:
We are looking for Customer Service Representatives with hustle, personality and people skills. Customer Service Representatives are responsible for greeting customers, answering phones, providing outstanding customer service
Your job responsibilities would include (but are not limited to):
Greeting customers and taking orders with a smile!
Operating the cash register and collecting payment from customers.
Making consistent products within Domino's Pizza guidelines.
Maintaining a clean and organized work environment from our customer's viewpoint.
Maintain a professional appearance at all times in compliance within the Domino's Pizza Grooming Standards
What are we looking for?
A fun and friendly person, who is comfortable talking to strangers.
A team player who is punctual and has a positive attitude!
You are at least 16 years of age.
Pass a Criminal Background check.
Additional Information
All your information will be kept confidential according to EEO guidelines.
Customer Service Representative - Jackson North
Customer care representative job in Jackson, TN
Job Description
1398 Union University Drive - Jackson, TN 38035
About Us:
ATC Fitness is a family-owned gym with over 30 years of roots in the Mid-South. We pride ourselves on offering a welcoming, healthy, and positive environment for our members and team. Join a team that's committed to helping people reach their fitness goals while fostering career growth and work-life balance.
Position Summary:
We are seeking a friendly, outgoing, and motivated Customer Service Representative to join our team. This role is perfect for someone passionate about fitness and customer service, with an eye for creating positive member experiences.
Key Responsibilities:
Assist current gym members with their needs, ensuring a great experience every visit.
Provide tours to prospective members, showcasing our facilities and benefits.
Sell gym memberships by sharing our values and programs with new prospects.
Answer phone calls professionally and address inquiries or concerns.
Familiarize new members with our Smart Start Training workout program.
Perform daily cleaning to maintain a clean and welcoming facility.
Qualifications:
Strong interpersonal and communication skills.
Ability to work independently and as part of a team.
A positive attitude with a passion for helping others.
Prior customer service or sales experience is a plus, but not required.
Must be reliable and punctual.
Perks and Benefits:
Free gym membership to any ATC Fitness location.
Flexible work hours to fit your schedule.
Opportunities for career growth within the company.
A healthy and supportive work environment.
Customer Service Representative
Customer care representative job in Jackson, TN
* Do you thrive on making a positive, lasting impact on people? * Do you have customer service experience? * Are you looking for an opportunity to learn a new industry, with paid on the job training? * Do you want multiple opportunities to advance your career?
* Do you want to work in an open, office environment?
You're the first face customers see and the most important memory, because you'll be the one who helps them, over the phone and in-person, when they have a financial need. No prior finance experience required - just bring your customer centric attitude and we'll teach you the rest!
In this role, you can expect to:
* Provide outstanding customer service both on the phone and in-person.
* Market for new and continued customer business.
* Prepare and process loans and income tax returns.
We offer:
* TOP-of-the-line training, with pay increase incentives, which includes hands-on and online training. We are committed to helping you build a solid foundation and do your job to the best of your abilities.
* An EXCELLENT benefits bundle that includes medical insurance (minimal cost to the employee), dental, life insurance, short-and long-term disability, profit sharing, 401k with company matching, and paid sick, holiday, and vacation time.
* Monthly Bonus Potential - You have the ability to earn a monthly bonus when your team meets your branch goals!
* Community Service - As a company, we are pro-active members of the community. We make ongoing contributions to charities, local food banks, educational institutions, and more.
* Growth Potential - We believe in fostering our employees' talents and providing a pathway for their individual career story.
We are a leader in the financial services industry since 1955, and proudly provide easy and safe installment loans and income tax preparation to the communities where we operate. Thanks to our conveniently located branches, we are honored to provide personal service from people our customers know they can trust. At Security Finance, it is about being good members of our community, helping neighbors in times of need, and treating customers with the respect they deserve.
Come Begin Your Story!
Customer Experience Coordinator
Customer care representative job in Gibson, TN
Marshalls
At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer.
Job Description:
Opportunity: Grow Your Career
Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs. Leads by example by engaging and interacting with all customers, and maintaining a clean and organized store. Role models outstanding customer service.
Creates a positive internal and external customer experience
Promotes a culture of honesty and integrity; maintains confidentiality
Takes an active role in training and mentoring Associates on front end principles
Trains and coaches Associates on personalizing the customer experience while promoting loyalty programs
Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all Associates
Addresses customer concerns and issues promptly, ensuring a positive customer experience
Ensures Associates execute tasks and activities according to store plan; prioritizes as needed
Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates
Provides and accepts recognition and constructive feedback
Partners with Management on Associate training needs to increase effectiveness
Ensures adherence to all labor laws, policies, and procedures
Promotes credit and loyalty programs
Supports and participates in store shrink reduction goals and programs
Promotes safety awareness and maintains a safe environment
Other duties as assigned
Who We're Looking For: You.
Available to work flexible schedule, including nights and weekends
Strong understanding of merchandising techniques
Capable of multi-tasking
Strong communication and organizational skills with attention to detail
Able to respond appropriately to changes in direction or unexpected situations
Team player, working effectively with peers and supervisors
Able to train others
1 year retail and 6 months of leadership experience
Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.
In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
Applicants with arrest or conviction records will be considered for employment.
Address:
5591 Hwy 153 Ste 124
Location:
USA Marshalls Store 0815 Hixson TNThis position has a starting pay range of $13.00 to $13.50 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.
Customer Service Representative - State Farm Agent Team Member
Customer care representative job in Gibson, TN
Job DescriptionBenefits:
Bonus based on performance
Competitive salary
Opportunity for advancement
Paid time off
Training & development
ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Troy Cox - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Answer customer inquiries and provide policy information.
Assist customers with policy changes and updates.
Process insurance claims and follow up with customers.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customer service experience preferred.
Internal-Customer Service Trainer
Customer care representative job in Milan, TN
ZLINE is seeking a dedicated Customer Service Trainer to support and develop our Customer Experience (CE) and Warranty teams. This role is ideal for an experienced CE representative who excels in coaching, communication, and leadership.
As a trainer, you will play a key role in onboarding new hires, providing hands-on coaching, and ensuring team members are equipped with the knowledge and skills to deliver exceptional customer service. When not actively training, you will continue contributing as a CE representative while assisting with audits, feedback, and team support.
If you're passionate about mentorship and growth, this is the perfect opportunity to elevate your career!
Customer Service Trainer Prerequisites (Required):
Minimum 1 year of employment with ZLINE
40 TAC trailing average over the last 3-6 months
Passing score (85%) on CE Level 2 Test
Passing score (85%) on CE Systems Test
Comfortable with public speaking and presenting
Responsibilities:
Train new hires during onboarding after completion of L&D
Assist the team with questions, emails, phone coaching, and support
Meet regularly with RJ/Randi for NPI updates and communicate changes to teams
Audit calls and cases, providing coaching and feedback
Provide feedback on two calls per rep per week using Ali's Call Scoring Guide, passing notes to leads for direct rep feedback
Shadow new hires and facilitate hands-on learning by having them shadow experienced reps
Confidently train up to five people at a time
Performance Metrics:
30 TAC Daily (when not training new hires)
20 TAC Daily (when actively training new hires)
This position is an elevated CE representative role with additional responsibilities. When not conducting training, the Customer Service Trainer will continue CE work with added support and coaching duties.
Travel between Bruceton and Milan will be required.
Customer Service Representative
Customer care representative job in Lexington, TN
LendNation is looking for an energetic, positive Full Time Customer Service Representative to join our team.
will work at Store 4614 located at 64 W Church St Lexington, TN 38351.
The Customer Service Representative opportunity is a Full time entry-level position that has great potential for the right person! We are looking for a team player with a mature work ethic, integrity, achieving personality and exceptional customer service skills!
As a Customer Service Representative you will:
Complete cash transactions for our customers
Initiate customer loans
Contact customers about past due payments
Work rotating shifts and some Saturdays. You will have Sundays off!
As a Customer Service Representative you will need to bring:
Excellent customer service skills
Cash Handling experience
Ability to operate computers and standard office equipment preferred
Safe, secure, reliable transportation and a valid driver's license and maintain auto insurance
Ability to work with minimal supervision
Reliable attendance is an essential requirement of the position
Must be at least 18 years of age
Must have proof of eligibility to legally work in the United States
We offer our Customer Service Representatives:
Monthly bonus program
Steady hours, Paid Time Off, Paid Holidays
BENEFITS:
401(k)
Dental insurance
Employee assistance program
Health insurance
Health savings account
Life insurance
Paid time off
Referral program
Vision insurance
*Benefits available to full time employees. Each benefit available at varying lengths of employment.
ABOUT THE COMPANY
QCHI (LendNation) is a leading customer-focused provider of convenient financial solutions that meet the immediate needs of mainstream consumers. With more than 30-years of experience, QCHI has grown to become a trusted leader in the Alternative Financial Services marketplace, primarily providing credit options for consumers under-served by traditional banking institutions. Additionally, they have expanded services to include small businesses.
Operating in the specialty finance industry, QCHI provides services through a network of approximately 230 branches in the United States and online in the U.S. under the brands LendNation and 310-Loan in Canada.
QCHI provides consumers easy and hassle-free access to a variety of short-term loans as well as additional services such as check cashing and bill pay. Knowing that today's customer seeks convenient options and speed, QCH's products and services are focused on providing the financial solutions customers need and appreciate.
The specialty finance consumer loan industry is rapidly evolving as customers search for greater convenience through online transaction capabilities and a broader spectrum of loan products. To meet these customer needs, improvements in technology, product/process development and innovation are critical to gaining market share and competitive scale.
Geographically, QCHI's headquarters is based in Lenexa, Kansas. QCHI has approximately 700 employees across the United States. Learn more about QCHI (aka QC Holdings and LendNation) at our website www.qchi.com/company.
This is a full time entry-level position that has great potential for the right person! We are looking for a team player with a mature work ethic, integrity, achieving personality and exceptional customer service skills!
QCHI / LendNation is an Equal Opportunity Employer
Customer Service Representative
Client Retention Specialist
Customer care representative job in Humboldt, TN
Job DescriptionCLIENT RETENTION SPECIALIST
Rent One is proud to provide our customers with affordable home furnishings and appliances. Our customer choose us for our unmatched service, large in-stock inventory, flexibility, pre-approval, extra services, and convenient locations.
We pride ourselves on being part of the reason that our customers can have products they want at a price that they can afford. We're a trusted solution for customers looking for new or pre-owned products from today's top brands, and after 40 years of serving thousands of happy clients, we're looking for a client retention specialist to help us get to the next level.
As a client retention specialist, your impact is two-fold:
For the team, your goal is to help the store hit goals for sales and retention.
For our clients, your role is help them get to ownership by providing best-in-class service while helping them find the right poducts and solutions that meet their needs and are within their budget.
No experience? No problem! We offer in-depth on-the-job training to increase your skills and pay.
We also offer regular opportunities for review and advancement.
BENEFITS PACKAGE
Rent One is dedicated to ensuring our employees achieve their career goals. We're committed to the success of our team members and offer opportunities for both personal and professional growth.
The pay range we're offering is competitive and includes opportunities for you to maximize your earning potential through bonuses (monthly), certified training/professional development programs, and other performance incentives.
Our client retention specialists do a lot for us, which is why we give so much back in return. We offer multiple affordable medical plans to choose from, dental, vision, life/accidental death/dismemberment policy options, voluntary life, voluntary disability, accident insurance, critical illness insurance, tuition reimbursement, fitness benefit, and a 401(k) (with company match).
We'll also shower you with perks, including:
Attire: Our online store has lots of affordable Rent One gear to keep you in style and professional without breaking the bank.
Employee Purchase Program: Out of this world savings on products and services at any of our Rent One or RNR - Midwest (wheels & tires) locations.
On-The-Job and Professional Development Training Programs: We like to meet employees where they're at, then help them build a career they can be proud of while doing the type of work that they love. Regardless of where you are in your career, we have a program that will take you to the next level.
JOB REQUIREMENTS
Previous rent-to-own experience is desirable, but not necessary (we train!)
Customer service, sales, call center, or collections experience in retail environment helpful, but not required.
Must have valid driver's license and maintain a driving record that complies with organizational standards.
JOB RESPONSIBILITIES
Contact clients via phone and serve as the primary point of contact between the client and the company.
Set daily collection goals and verify and maintain accuracy of customer information.
Review sales rental orders for compliance and approval.
Manage past due accounts including working with clients to get their accounts in good standing with a program they can afford and that will help them get to ownership.
Act as a customer liaison who resells the benefits of timely rental/lease agreement renewal payments.
At times, the CRS will assist other co-workers in the store such as during times of peak activity, absences, and planned time off.
ALTERNATIVE JOB TITLES
Customer Success Associate, Account Manager, Client Relationship Associate, Customer Retention Associate, Customer Loyalty Specialist, Account Retention Specialist, Customer Service Retention Specialist, Relationship Retention Coordinator, Collection Specialist, Cashier / Clerk, Retail
At Rent One, EVERYONE is important- our clients, our communities and our co-workers.
We're especially dedicated to helping our employees achieve their aspirations, and we continue to cultivate a workplace culture rich with opportunities for professional and personal growth.
A healthy work-life balance isn't just possible at Rent One, it's promised. Working with us is a great job but an even better career!
Why Should You Apply?
Our Schedule
Closed Sundays, close on Saturday at 5 p.m. and close on weekdays at 6 p.m.
Career Track
We'd love to help you write your success story and provide you with all the resources necessary to take your skillsets to the next level.
Affordable and
Comprehensive Benefits Package
Medical, dental, vision and life insurance programs as well as life insurance, short/long term disability, critical illness and accident coverage.
Not to mention paid time off like holidays and vacation!
Certified Training
Structured on-the-job training that includes a 12-day remote training class for every new hire.
There are also five types of certifications offered all designed to guide our employees to the top!
401K
Invest in your future by participating in our 401k program.
Rent One will match 30% of your first 5% and 40% of your next 5%!
Reimbursement for
Education & Gym
Memberships
Receive up to $200 for any work-related education classes you wish to take outside of Rent One.
We'll also reimburse up to $200 per year for gym memberships whether it's a traditional gym, kickboxing, CrossFit, or another fitness facility.
Must comply with drug-free workplace program and pass pre-employment drug screen and background checks.
Pro Customer Service/Sales
Customer care representative job in Jackson, TN
The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions. Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, while providing outstanding service based on unique project needs. Pro Customer Service/Sales Team members are expected to meet monthly sales goals and other metrics to drive sales in the store. Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer's project is a success. Collaboration is key, with team members working together to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot's advantages over competitors. The Pro Customer Service/Sales Team supports store goals by monitoring inventory, executing sales initiatives, and upholding the highest standards of customer service and safety. Bilingual communications skills may be preferred at certain locations; specific language varies based on customer need.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
CypJob: Customer Configuration Orchestrator_IRcSKdpf
Customer care representative job in Darden, TN
Full-time Description
Mobility Legacy Architect
Requirements
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