Customer care representative jobs in Kentucky - 1,417 jobs
Airport Agent - Customer Service
Envoy Air Inc. 4.0
Customer care representative job in Kentucky
Who we are: Would you like to work for a stable, secure, and fast-growing airline where you will be stimulated, challenged, and have the opportunity to develop your career? If so, read on! Come and work with the best of the best at Envoy Air an American Airlines Group company where you will join a team committed to providing outstanding service.
We offer:
* Amazing employee flight privileges within the American Airlines global network
* Training and development programs to take your career to the next level
* Comprehensive health and life benefits (subject to location)
NEW PAY RATE: $21.02
(Includes Seasonal Premium)
Responsibilities
How will you make an impact?
Responsibilities
* Create a positive start to a passenger's trip by being the first to greet the passenger and providing a seamless check-in and ticketing experience
* Use appropriate reservation/ticketing software to rebook itineraries, issue boarding passes, and calculate and collect any appropriate fees
* Inform passengers through all aspects of their experience with American Airlines by communicating appropriate information about their trips and belongings
* Collaborate with the internal team to ensure passenger information is processed accurately and flights are sent out on time
* Listen to passengers and resolve their issues in accordance to company policies and procedures as a result of flight interruptions in a timely and friendly manner
* May work in the Baggage Service Office to track the location of baggage and handle passenger questions
#envoyoversight
Qualifications
Who are we looking for?
Requirements
* Minimum age: 18
* High school diploma, GED, or international equivalent
* Must possess at least one form of TSA-acceptable identification for business travel purposes.
* Ability to work rotating shifts including days, overnights, weekends, holidays, and rotating days off
* Flexible to work additional hours with short notice when operationally necessary
* Must be able to carry, bend, lift and turn with bags weighing up to 75 lbs.
* Must be customer focused, detail oriented, and interested about the airline industry
* Able to communicate in a clear, polite, and friendly manner
* Must be comfortable working with computers and ability to learn new computer programs
* Must be able to read, write, fluently speak, and understand the English language
* Authorized to work in the United States without sponsorship
* #EnvoyOversight
Please note: The description is intended to provide a brief overview of the position. It's not intended to be an exhaustive list of all responsibilities, duties, expectations, and skills required of those in this position. Duties and expectations may be subject to change at any time.
Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled.
$21 hourly Auto-Apply 29d ago
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Customer Relations Sales Specialist
ePac Us 4.4
Customer care representative job in Louisville, KY
This role offers a competitive salary up to $23 per hour, depending on skills and experience, with a generous leave and benefits package. Benefits package includes:
3 Medical Options
Dental
Vision
Employer paid Short and Long term disability
401K with employer match
120 hours Paid Time off
10 paid holidays
Potential for company bonus
and more!
SUMMARY OF POSITION
The Customer Relations Specialist manages customer jobs from order approval to finished product, including all front office and production aspects. This position is responsible for providing effective customer service for all internal and external customers by using excellent, in-depth knowledge of company products and programs as well as communicating effectively with team members within the customer service department.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
Assists in estimating for customers
Creates and approves job tickets for the shop floor
Manages trouble-shooting of emergency orders for customers
Enters Customer Orders in ERP system (Microsoft PrintVis)
Utilizes Salesforce to manage communications with sales team, customers and management
Follows up on all customer transactions and timelines
Provides timely and accurate information to incoming customer order status and product knowledge requests.
Processes customer orders/changes/returns according to established department policies and procedures.
Provides timely feedback to internal team members regarding service failures or customer concerns.
Partners with the sales team to meet and exceed customer service expectations.
WORK ENVIRONMENT
Most of the time in a professional office setting with some regular time on the production floor.
While performing the duties of this job, the employee could be around, moving mechanical parts and vibration
ePac believes in a collaborative and cross-trained workforce and encourages all employees to learn all facets of our company. This role will have the ability to learn and train on operational functions throughout the company for career advancements
This job description is not intended to be all inclusive, and employees will also perform other reasonable related business duties as assigned by management.
ePac is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. EEO Poster
$23 hourly 13d ago
Entry Level Customer Representative
Hireverse
Customer care representative job in Florence, KY
We are currently hiring motivated, customer-focused individuals to join our team as Entry-Level CustomerRepresentatives. This is an excellent opportunity for candidates looking to build a long-term career in sales and customer engagement while receiving hands-on training and performance-based growth opportunities.
In this role, you'll work directly with customers, support sales efforts, and deliver a high-quality customer experience. You'll gain valuable skills in communication, relationship building, and sales strategy in a fast-paced, team-oriented environment.
What You'll Do:
Engage with customers to understand their needs and provide solutions
Support sales efforts through effective communication and follow-up
Manage and process customer interactions accurately and efficiently
Provide prompt, professional, and personalized service
Resolve customer questions or concerns with care and confidence
Build and maintain strong, long-term customer relationships
Collaborate with team members to meet individual and team sales goals
What You'll Bring:
Strong communication and interpersonal skills
Customer-first mindset with an interest in sales and relationship building
Coachable attitude and willingness to learn
Strong organizational skills and attention to detail
Problem-solving abilities and a positive, team-oriented approach
Ability to thrive in a fast-paced, performance-driven environment
Previous experience in sales or customer service is a plus but not required
What's Offered:
Paid training and ongoing professional development
Hourly base pay, paid weekly
Commission and bonus opportunities
Flexible scheduling options
Supportive and inclusive team culture
Clear performance-based advancement opportunities
Unlimited vacation and personal days
Autonomy to make an impact and see results
Whether you're just starting your career or looking to transition into sales, this role provides the training, support, and earning potential to help you succeed.
Equal Opportunity Statement:
This organization is an Equal Opportunity Employer and is committed to providing a workplace free from discrimination based on race, color, religion, sex, age, disability, national origin, or any other protected status.
$31k-49k yearly est. Auto-Apply 9d ago
Customer Sales & Serv Rep
DTS Fluid Power 3.6
Customer care representative job in Louisville, KY
Want to use your customer service skills to solve real world problems?
Want to free up your weekends & evenings and instead work Monday through Friday?
Want to do all of this while getting paid a competitive base salary PLUS have incentive opportunities?
How about all of the above AND benefits, paid time off and even tuition reimbursement?
Customer service professionals-don't pass up this opportunity for a great career with a global industrial distribution company that allows you to do far more than just taking orders and fielding complaints. In partnership with over 4,000 world-class manufacturers, we are an industry-leading value-added distributor of a wide variety of innovative and reliable industrial products. Since 1923, we have been committed to always having the right part in stock and always getting it to the customer when they need it. Don't know anything about industrial distribution? THAT'S OKAY! We'll teach you.
You will provide our customers with expert assistance to a wide variety of questions and problems. Unlike most CSR roles, you will build ongoing business relationships with our customers through repeated contact and consultation. As this is a service and parts center, our ability to win and retain customers' business often depends on your ability to quickly and efficiently provide them with just the right parts and/or solutions - especially when customers are experiencing costly equipment breakdowns. You will also, on occasion, have the ability to utilize your mechanical aptitude to help solve customer problems or troublesome processes.
This is a great starting point from which to grow toward a sales or management career. Applied has a clear growth path with countless success stories of employees rising through the ranks.
Just some of the things you'll be doing on a daily basis:
Assist customers by phone and in person at our facility
Use your customer service skills and talents to clarify their needs, do research, and (after you get up to speed) recommend parts
Be focused and driven to meet / exceed monthly sales goals while increasing customer satisfaction
Process quotes, take orders and provide post-order service
REQUIREMENTS
Our Customer Service Representatives are self-motivated and driven by a desire to exceed expectations. They have strong prioritization and multitasking skill, a sense of urgency, and take pride in their verbal and written communication. Interpersonal skills and the ability to establish rapport and build solid relationships with a wide variety of customers are critical.
Specific qualifications for the role include:
6 months of customer service experience preferred
Desire to increase knowledge in industrial distribution products
Excellent telephone skills
Ability and desire to learn new systems and processes quickly
Enjoys working with computers, including basic knowledge of Microsoft Office (specifically Outlook & Excel) and comfortable with Google search engine
High school diploma or equivalent
Valid driver's license and clean driving record (MVR)
SAP / ERP experience, preferred but not required
Some knowledge of industrial distribution products and hydraulics, preferred but not required
SALARY & BENEFITS
As a Customer Service Representative with Applied Industrial Technologies, you will be part of a stable and established company with consistently strong performance and growth. At Applied, you are encouraged to take advantage of all the training the company has to offer and to bring fresh ideas to the team.
Starting Salary: Salary will be based on your experience and qualifications and added incentives will be earned based on performance.
Benefits: Here is just some of what we have to offer:
Base salary and bonus opportunities
Health, vision, and dental coverage, 401(k) w/ company match
Paid vacation, sick time, and company holidays
Tuition reimbursement
Personalized training and development program
Career development and advancement opportunities
Build a rewarding career with a global leader in industrial distribution!
#LI - SB1
Founded in 1923, Applied Industrial Technologies (NYSE: AIT) is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. Our leading brands, specialized services, and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multi-channel capabilities that provide choice, convenience, and expertise.
Applied Industrial Technologies is built on a philosophy that puts people first. We are an equal opportunity employer, and we are committed to a workforce in which we enforce fair treatment and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.
$31k-42k yearly est. Auto-Apply 60d+ ago
Customer Service Agent, Entry Level Position, various locations (Motor Vehicles Division)
Jefferson County Clerk's Office 4.0
Customer care representative job in Louisville, KY
Job Skills / Requirements
In addition to the $34,965 yearly salary, the following benefits are offered:
- Over $13,000 paid Individual Employee Health Insurance premium yearly
-10 paid Holidays per year
- Excellent schedule that provides work life balance with nights and weekends off
- 26.95% of salary contributed by Employer to Employee Retirement
- Employer paid Life Insurance policy
- Short and Long term disability offered
- Accrual of Vacation, sick and personal paid time off
- Up to $1200 per year tuition assistance for qualifying classes
ESSENTIAL DUTIES AND RESPONSIBILITIES
1. Assist customers in processing various transactions
2. Reviews and verifies documents for accuracy and completeness
3. Operates a computer to retrieve and record data
4. Handles customer inquiries (in person and over the phone)
5. Prepares forms
6. Collects payments made by cash, check, credit card and ACH accounts
7. Balances cash drawer and follows cash handling procedures
8. Assist with inventory and ordering of supplies
9. Required to work the late afternoon shift
10. Answers the phone and directs calls accordingly
11. Receives and processes mail
12. Corresponds with other agencies and organizations
13. Performs other duties as assigned by the manager
MINIMUM QUALIFICATIONS
1. Kentucky resident
2. Able to be bonded
3. Effective written and verbal communications skills
4. Able to operate office equipment including computer (PC & KAVIS), printer,
fax
machine, copier, scanner and multi-line phone
5. Able to learn the laws, regulations, policies and procedures necessary to
process motor vehicle transactions
6. Ability to record and transfer data accurately in a timely manner
7. Ability to process monetary transactions accurately
8. High school education or equivalent
9. Six months experience in customer service, data entry, and/or processing
monetary transactions
10. An equivalent combination of education and experience can be substituted.
PHYSICAL DEMANDS
The work is customer service in nature with clerical and data entry responsibilities. It requires the ability to communicate effectively using speech, vision and hearing. The work requires the use of hands for simple grasping and fine manipulations. The work at times requires bending, squatting and reaching, with the ability to lift, carry, push or pull weights up to 25 pounds.Education Requirements (All)
High School Diploma/GED
Additional Information / Benefits
Benefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Sick Days, Paid Holidays, Short Term Disability, Long Term Disability, 401K/403b Plan, Pension/Retirement, Educational Assistance
This job reports to the Manager
This is a Full-Time position 1st Shift.
$35k yearly 3d ago
Customer Relations Specialist
Service Pros Auto Glass
Customer care representative job in Lexington, KY
Job Description
Customer Relations Specialist - Lexington
Earn $1,000-$2,500+ WEEKLY • No Experience Needed • Weekly Pay
Service Pros Auto Glass is hiring friendly, motivated people to work inside our partnered auto dealerships. If you enjoy talking to people and want a high-earning, entry-level opportunity, this is it.
What You'll Do
Greet customers in the service drive
Identify simple windshield replacement needs (we train you!)
Explain options and help schedule service
Build relationships with dealership staff
Track customer interactions and hit daily/weekly goals
What We're Looking For
No experience required - we train fast
Positive, outgoing, and coachable
Strong people skills
Valid driver's license & reliable transportation
What You Get
$1,000-$2,500+ weekly
Weekly pay
Fast training & clear growth opportunities
Supportive, team-first culture
Fun team events & bonuses
Apply Today
Start earning quickly in a role with simple duties, strong support, and excellent weekly pay.
$27k-39k yearly est. 11d ago
Sales Representative / Customer Service
RNR Tire Express and Custom Wheels
Customer care representative job in Elizabethtown, KY
Description Are you a highly motivated, self-starter person with natural enthusiasm, people skills and problem solving skills? is perfect for you. RNR is driven with a family culture and environment. We work with a passion and have tons of fun in the process.
As a Sales Representative you'll be responsible for dealing with customers, answering queries, selling goods, handling payments and making sure that our products are attractively displayed. The Sales Representative will also be expected to create sales goals and forecast future sales projections while continually looking for ways to increase sales and improve efficiency and customer service, as well as monitoring competitors and training staff.
The Customer Service / Sales Representative is a full time opportunity and offers great pay, benefits as well as great growth potential.
Prior experience as customer service, account executive, sales rep, account manager, sales manager, account representative is very helpful to the success at this opportunity. More Requirements/Responsibilities Customer Service / Sales Representative Requirements / Responsibilities
* Making sure that your store meets sales targets / goals
* Running promotions
* Managing stock levels
* Reviewing all Sales Rental Orders for compliance and approval
* Analyzing sales figures
* Create goals and sales strategies
* Contacting all prospects daily from prior interests with RNR
* Forecasting future sales
* Dealing with customer service opportunities
* Fluency in English is a must, fluency in Spanish is highly desirable.
The Customer Service / Sales Representative is a full time opportunity and offers great pay, benefits as well as great growth potential.
Prior experience as customer service, account executive, sales rep, account manager, sales manager, account representative is very helpful to the success at this opportunity. Special Instructions Please do not send any emails, resumes, or call.
We are making it really easy to apply for this position.
Simply submit a ZippyApp application package which may include the Common Employment Application, Resume, and a Cover Letter. In your Cover Letter, please write a short paragraph describing yourself and why you would make a great addition to our team.
Press the Apply button to get started now. If you don't already have a ZippyApp account, follow the on-screen instructions to create one.
ZippyApp is the Common Employment Application for online and mobile that allows you to apply for jobs with one click, and is being accepted at a growing number of businesses each day.
$27k-38k yearly est. 60d+ ago
Customer Support Representative
Culligan 48Mn
Customer care representative job in Versailles, KY
Job DescriptionBenefits:
401(k)
401(k) matching
Bonus based on performance
Dental insurance
Employee discounts
Health insurance
Paid time off
Vision insurance
Benefits/Perks
Medical insurance
Dental insurance
Vision insurance
401K retirement with company match
Vacation, paid time off
Company-paid training
Employee discounts for Culligan in-home products
Eligibility for annual recognition and training meetings/events
Job Summary
Culligan Water is seeking an individual experienced in customer relations. The Customer Service Representative works directly with customers to discuss orders, resolve problems, and meet related needs. To be a successful Customer Service Representative, you should be detail-oriented, organized, and have strong interpersonal and communication skills.
Responsibilities
Extensive problem-solving, order processing, and helping to manage customer accounts
Provide proactive sales support by developing close relationships with customers
Schedule service and delivery orders
Coordinate schedules with the service/operations team
Contact customers for purposes of scheduling additional services or offering maintenance plans
Refer unresolved customer grievances to designated departments for further investigation
Qualifications
High school diploma or GED
Minimum of two years of customer service experience required
Strong time management and project management skills
Proficient in Microsoft Office (word, excel, outlook)
Excellent communication skills, both written and verbal
About Culligan
As the worlds leading water experts, we are dedicated to delivering high-quality water solutions to residential, commercial, and industrial customers. Culligan International offers technologically advanced, state-of-the-art water filtration products, including water softeners, water filtration systems, industrial water treatment solutions, drinking water systems, and whole-house filtration systems.
$29k-37k yearly est. 6d ago
Automotive BDC Call Center Representative
White's Auto Mall
Customer care representative job in Hopkinsville, KY
White's Auto Mall Description of the role:
The Automotive Service BDC Call Center Representative is responsible for managing incoming and outgoing service calls in a professional and efficient manner. They will provide outstanding customer service and assist with generating service leads for the dealership.
Responsibilities:
Respond to customer inquiries through phone, email, and online channels in a timely and professional manner
Engage with customers to understand their needs and provide information about available vehicles
Set up appointments for vehicle service, repairs & maintenance
Meet or exceed performance goals set by the dealership
Follow up with potential customers to generate appointments
Maintain accurate customer records in the CRM system
Provide outstanding customer service and resolve any issues or concerns
Adhere to dealership's customer service and communication standards
Collaborate with parts & service teams to ensure a smooth and efficient customer experience
Requirements:
Prior experience in a sales, service department or customer service role
Excellent communication and interpersonal skills
Strong phone etiquette and active listening skills
Knowledge of automotive industry and vehicle features
Ability to work well in a fast-paced environment
Proficient in using CRM software and Microsoft Office
High school diploma or equivalent
Benefits:
$17 Hourly + Commission
Opportunity for commission-based earnings
Comprehensive Benefits: Medical, dental, vision, life insurance, EAP, and 401K with company match
Paid Vacation, Personal Days, and Holidays
Employee Discounts on vehicles, parts, and service
Career growth and development opportunities
White Family Foundation Scholarship Program: Up to $5000 per year for employee's children.
About the Company:
White's Auto Mall is a reputable dealership located in HOPKINSVILLE, Kentucky. We are committed to providing exceptional service to our customers and maintaining a positive work environment for our employees. As a family-owned business, we value teamwork, integrity, and continuous improvement.
EEOC Statement:
White's Auto Mall is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
$17 hourly Auto-Apply 60d+ ago
Customer Service Agent
Laquinta Inn & Suites Florence Cincinnati Airport
Customer care representative job in Florence, KY
Do you love interacting with others, making connections, and helping people? Then you're an excellent fit for the customer service representative position at our company! You'll be responsible for responding to customer inquiries, mitigating service problems, and providing an exemplary customer experience.
If this posting sounds like a job you'll love, we highly encourage you to apply.
$23k-30k yearly est. 13d ago
Customer Support Representative
Clarke Power Services 4.3
Customer care representative job in Henderson, KY
Customer Support RepresentativeMon-Fri: Day shift
When you work with Clarke, you work with an industry leader! Do you have experience working with Heavy Duty Truck Parts and Service? Are you looking for a good new opportunity? We would like to talk with you! In this role, Service & Parts Customer Support Representative, associate will Interpret customer needs on telephone or in person to fulfill the parts and service needs of the customer.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
Open and close parts and service tickets for both warranty and customer pay invoices.
Talks with customers by phone or in person to identify parts and/or service needs and sets those customers up with our scheduling system. Completes information, determines charges for service requested, and quotes labor and/or parts required by customer
Solicits sale of new or additional parts or services.
Reads parts and service manuals to ascertain type and specification of part. Utilizes computer system for entering and updating customer orders
While performing the duties of this job the employee is required to write an accurate, descriptive and clear repair order for work to be performed. The employee is required to efficiently and accurately enter the order information into a specialized computer system, and effectively participate in self-directed work teams.
PHYSICAL and SAFETY REQUIREMENTS
While performing the duties of this job, the associate will be required to move frequently, stand, walk, and sit. The associate is frequently required to use hands to touch, handle, and feel, and reach with hands and arms. The associate must be able to regularly lift and/or move up to 50lbs and occasionally lift and/or move up to 100lbs with assistance.
The associate must be able to read and write reports.
Implement and enforce Health and Safety rules, regulations, policies, procedures, and prescribed instructions.?
EDUCATION and/or EXPERIENCE
High school diploma or general education degree (GED)
4+ years of related experience and/or training; or equivalent combination of education and experience
Technical background with engines or transmissions is a big plus
CERTIFICATES, LICENSES, REGISTRATIONS
Valid Driver's License
Commercial Driver's License (CDL) a plus
Must be able to obtain DOT Med Card
Why should you apply? Clarke is over 60 years strong and growing. We provide training, highly competitive salary, Hiring Bonus, full benefits package, and an excellent opportunity for career growth. It's a great group of talented and caring people. Our Benefits include:
Weekly Pay!
Medical, Dental, Vision Insurance starts first day of the month after you start!
Healthcare Savings Account Option with Annual Company Contribution!
401K Savings Plan with Company Contribution Every Paycheck!
Paid Holidays and Vacation!
Life and Disability Insurance!
Enjoy FREE Access Perks Discounts on Dining, Travel, Retail, and Other Services across the Country!
Work with a GREAT Team of people!
Clarke Power is an Equal Opportunity employer
$29k-36k yearly est. 12d ago
Dental Call Center Representative (Concierge Agent) - White Greer and Maggard Orthodontics 2025
Talent for Dental
Customer care representative job in Lexington, KY
The Opportunity NOW HIRING: Full-Time Concierge Agent at White Greer & Maggard Call Center!
Are you a people-person with a passion for creating amazing first impressions? Do you thrive in a fast-paced, team-driven environment where every call is an opportunity to make someone's day? White Greer & Maggard Orthodontics is on the hunt for an enthusiastic, full-time Concierge Agent to become the welcoming voice of our brand!
Join a dynamic call center team where your communication skills, attention to detail, and customer-first mindset will shine. This isn't just another phone job - it's your chance to play a key role in guiding patients through their journey to a confident smile.
If you're ready to bring positive energy, professionalism, and a commitment to excellence every day, we want to hear from you!
Step into a rewarding role with a company that values growth, teamwork, and service - and help us deliver the WOW experience White Greer & Maggard is known for!
A Day In the Life Of
Receive inbound calls from orthodontic patients- in a high call volume setting.
Professionally communicate with patients and orthodontic teams, in various office locations
Schedule appointments for new and existing patients
Collect new patient information and track in office management system, with accuracy.
Resolve patient inquiries/concerns regarding orthodontic treatment.
What You'll Bring To The Table
Advanced communication skills
Possesses a professional phone voice that is upbeat and conveys a service-oriented attitude.
Concierge/customer service experience
Strong ability to listen carefully to patients while finding solutions to meet their needs.
Must be detail-oriented with excellent organizational skills
Ability to remain focused and self-motivated in a fast-paced environment
Conflict resolution skills with a solution-focused mindset
Energetic, ambitious, and dependable
What We'll Offer:
Full-time, hourly position
Medical, dental, and vision benefits
401K with company match
A company culture of promotions from within, with a start-up atmosphere allowing for varied and rapid career development
On-site Parking
1-hour lunch
Conveniently located adjacent to a childcare center
Near plenty of restaurants for lunch options
7:30 am- 5:30 pm work schedule, 4 days a week (with rotating days off)
Fun environment focused on customer service and patients' needs for an Orthodontic Practice
Tenured staff with years of experience (to support on-the-job training)
Competitive pay and benefits (direct deposit and no delay in getting the first paycheck)
White Greer and Maggard Orthodontics is an equal opportunity employer and committed to creating an inclusive environment for all of our applicants. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. All qualified applicants, regardless of personal characteristics, are encouraged to apply.
$25k-33k yearly est. Auto-Apply 13d ago
Veterinary Call Center Representative
Petwow
Customer care representative job in Lakeside Park, KY
Job Description
Make an impact by joining our team and caring for the pets and people who love them!
Over 30,000 pet owners in the Northern Kentucky - Greater Cincinnati area trust their pet's healthcare to PetWOW.
Who We Are:
PetWOW is a family-owned company started in 1971: we have two locations in Northern Kentucky and operate a fleet of mobile vehicles that perform house calls in the Greater Cincinnati area.
We are passionate about our mission of strengthening people and pets by making pet care easy!
We care about our team and their well-being, offering growth opportunities, flexible and fair scheduling rotations, team unity events, and frequent recognition and rewards based on performance.
Description
We are seeking a customer-centric and efficient Care Center Representative to join our veterinary team. As a Care Center Representative, you will be the first point of contact for our clients, providing assistance and support in scheduling appointments, answering questions, and resolving issues. This includes building and maintaining strong client relationships, helping pet parents understand the value of our services, and encouraging them to take advantage of the comprehensive care that PetWow provides. Your exceptional communication and customer service skills will ensure our clients receive the highest standard of care and service.
Responsibilities
· Treat clients in a friendly and professional manner.
· Schedule appointments for clients and maintain accurate records in our database.
· Provide guidance and support to clients concerning their pets' health concerns.
· Serve as a liaison between clients and veterinarians, relaying messages and ensuring timely communication.
· Handle client inquiries and complaints with empathy and professionalism.
· Collaborate with the veterinary team to facilitate the smooth flow of appointments and procedures.
· Provide knowledge to clients to ensure compliance with medical, grooming, and preventative needs.
Requirements
Requirements
· Previous experience in a call center, customer service role, or sales preferred.
· Excellent communication and interpersonal skills.
· Ability to multitask and prioritize in a fast-paced environment.
· Proficient in using computer systems and databases.
· Ability to remain calm and composed under pressure.
· Knowledge of veterinary practices, medical terminology, and/or sales is a plus.
Benefits
Free In-House Veterinary Services
At cost third-party veterinary services and products
Paid Vacation and Holidays
Health Insurance
Dental and Vision Insurance
Short-Term and Long-Term Disability
Retirement
Uniform and Shoe Benefits
Compensation and Benefits
· $1500.00 onboarding signing bonus paid in three installments:
· $500.00 on 1st paycheck/$500.00 upon completion of training/ $500.00 6 months post-training
· $16.00 - $17.00 per hour
$16-17 hourly 5d ago
Payment Center Representative-Bilingual
Graceland Management Services
Customer care representative job in Lowes, KY
Full-time Description
As a Bilingual Payment Center Representative, you'll assist Graceland customers with their accounts. Representatives are responsible for collecting payments, making payment arrangements, providing friendly payment reminders, and other day to day customer relations. All you need is a passion for building connections and helping customers!
Communicate in a professional manner with customers regarding rental accounts
Process customer payments
Discuss acceptable payment arrangements
Interact internally with various other departments
Promptly accept inbound calls from customers on a national level
All other duties as assigned by management
Hours-10:30 a.m. - 7:00 p.m.
Requirements
High School Diploma or equivalent
Excellent customer service skills with prior experience preferred
Outgoing personality
Solid computer, grammar and multi-tasking skills
Strong attention to detail with time management and decision-making skills
Ability to work comfortably in a fast-paced, high-volume payment center
Bilingual (English/Spanish)
$24k-32k yearly est. 60d+ ago
Operations Staff | Part-Time | RiverPark Center
Oak View Group 3.9
Customer care representative job in Owensboro, KY
Oak View Group
Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.
Overview
Under the direction of the Operations Manager the Part-time Operations Staff is responsible the event setups and changeover of the Center on an event-to-event basis to ensure complete adherence to the event schedule as-well-as tenant contractual specifications and requirements. Also, assist with cleaning of the Center to help maintain the cleanliness of the building.
This role will pay an hourly rate of $15.00
Benefits for Part-Time roles: 401(k) savings plan and 401(k) matching.
This position will remain open until April 10, 2026.
Responsibilities
Actively participate in the completion of facility-wide event setups and conversions
Develop a wide array of specialized changeover skills, including setting up and breaking down risers, chairs, tables, and stages.
Assist with overall cleaning of the building to ensure readiness for events.
Provide housekeeping services during events.
Perform related duties and responsibilities as required.
Qualifications
Must be 18 years or older at the time of application.
Exhibit willingness to work a flexible schedule consisting of nights and weekends.
Work effectively in a heavily team-based environment.
Be reliable, honest, dependable, and punctual.
Possess knowledge of basic hand tools and their uses
Essential Physical Functions:
Ability to lift up to 50 pounds, capable of occasionally performing heavy manual labor.
Ability to climb portable and fixed ladders up to 20 feet, access remote areas of the facility, work with hand and power tools, and communicate via portable radio.
Ability to work with and around water and ice and to work at or below freezing temperatures for extended periods of time.
Strengthened by our Differences. United to Make a Difference
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.
Equal Opportunity Employer
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
$15 hourly Auto-Apply 12d ago
Customer Sales & Serv Rep
DTS Fluid Power 3.6
Customer care representative job in Lexington, KY
Want to use your customer service skills to solve real world problems?
Want to free up your weekends & evenings and instead work Monday through Friday?
Want to do all of this while getting paid a competitive base salary PLUS have incentive opportunities?
How about all of the above AND benefits, paid time off and even tuition reimbursement?
Customer service professionals-don't pass up this opportunity for a great career with a global industrial distribution company that allows you to do far more than just taking orders and fielding complaints. In partnership with over 4,000 world-class manufacturers, we are an industry-leading value-added distributor of a wide variety of innovative and reliable industrial products. Since 1923, we have been committed to always having the right part in stock and always getting it to the customer when they need it. Don't know anything about industrial distribution? THAT'S OKAY! We'll teach you.
You will provide our customers with expert assistance to a wide variety of questions and problems. Unlike most CSR roles, you will build ongoing business relationships with our customers through repeated contact and consultation. As this is a service and parts center, our ability to win and retain customers' business often depends on your ability to quickly and efficiently provide them with just the right parts and/or solutions - especially when customers are experiencing costly equipment breakdowns. You will also, on occasion, have the ability to utilize your mechanical aptitude to help solve customer problems or troublesome processes.
This is a great starting point from which to grow toward a sales or management career. Applied has a clear growth path with countless success stories of employees rising through the ranks.
Just some of the things you'll be doing on a daily basis:
Assist customers by phone and in person at our facility
Use your customer service skills and talents to clarify their needs, do research, and (after you get up to speed) recommend parts
Be focused and driven to meet / exceed monthly sales goals while increasing customer satisfaction
Process quotes, take orders and provide post-order service
REQUIREMENTS
Our Customer Service Representatives are self-motivated and driven by a desire to exceed expectations. They have strong prioritization and multitasking skill, a sense of urgency, and take pride in their verbal and written communication. Interpersonal skills and the ability to establish rapport and build solid relationships with a wide variety of customers are critical.
Specific qualifications for the role include:
6 months of customer service experience preferred
Desire to increase knowledge in industrial distribution products
Excellent telephone skills
Ability and desire to learn new systems and processes quickly
Enjoys working with computers, including basic knowledge of Microsoft Office (specifically Outlook & Excel) and comfortable with Google search engine
High school diploma or equivalent
Valid driver's license and clean driving record (MVR)
SAP / ERP experience, preferred but not required
Some knowledge of industrial distribution products and hydraulics, preferred but not required
SALARY & BENEFITS
As a Customer Service Representative with Applied Industrial Technologies, you will be part of a stable and established company with consistently strong performance and growth. At Applied, you are encouraged to take advantage of all the training the company has to offer and to bring fresh ideas to the team.
Starting Salary: Salary will be based on your experience and qualifications and added incentives will be earned based on performance.
Here is just some of what we have to offer:
Base salary and bonus opportunities
Health, vision, and dental coverage, 401(k) w/ company match
Paid vacation, sick time, and company holidays
Tuition reimbursement
Personalized training and development program
Career development and advancement opportunities
Build a rewarding career with a global leader in industrial distribution!
Founded in 1923, Applied Industrial Technologies (NYSE: AIT) is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. Our leading brands, specialized services, and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multi-channel capabilities that provide choice, convenience, and expertise.
Applied Industrial Technologies is built on a philosophy that puts people first. We are an equal opportunity employer, and we are committed to a workforce in which we enforce fair treatment and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.
$31k-42k yearly est. Auto-Apply 60d+ ago
Sales Representative / Customer Service
RNR Tire Express and Custom Wheels
Customer care representative job in Louisville, KY
Description Do you want to work for a family-oriented company that supports and rewards you for your selling skills? If so, we are looking for three salespeople with good communication skills that have a passion for sales and love for people. If this sounds like you - We Want You to Join Our Team!
Your earning potential and growth with our company is truly limitless. You also will have a supportive leadership team whose goals will be aligned with yours for success. We believe in our core value - We are in this together and it start with us - together!
Overview Of Our Company:
We have 140 stores nationwide, that will grow to 200 plus stores in the next 5 -7 years. A niche market in high demand and minimal competition. An easy sell with uncapped earnings, commission programs & above average hourly wage base. Plus 90 day on the job product/sales training. ***Rental or leasing experience is a plus. More Requirements/Responsibilities Customer Service / Sales Representative Requirements / Responsibilities
* Making sure that your store meets sales targets / goals
* Running promotions
* Managing stock levels
* Reviewing all Sales Rental Orders for compliance and approval
* Analyzing sales figures
* Create goals and sales strategies
* Contacting all prospects daily from prior interests with RNR
* Forecasting future sales
* Dealing with customer service opportunities
* Fluency in English is a must, fluency in Spanish is highly desirable.
The Customer Service / Sales Representative is a full time opportunity and offers great pay, benefits as well as great growth potential.
Prior experience as customer service, account executive, sales rep, account manager, sales manager, account representative is very helpful to the success at this opportunity. Special Instructions Please do not send any emails, resumes, or call.
We are making it really easy to apply for this position.
Simply submit a ZippyApp application package which may include the Common Employment Application, Resume, and a Cover Letter. In your Cover Letter, please write a short paragraph describing yourself and why you would make a great addition to our team.
Press the Apply button to get started now. If you don't already have a ZippyApp account, follow the on-screen instructions to create one.
ZippyApp is the Common Employment Application for online and mobile that allows you to apply for jobs with one click, and is being accepted at a growing number of businesses each day.
$27k-38k yearly est. 60d+ ago
Customer Service Agent
Laquinta Inn & Suites Florence Cincinnati Airport
Customer care representative job in Florence, KY
Job DescriptionDo you love interacting with others, making connections, and helping people? Then you're an excellent fit for the customer service representative position at our company! You'll be responsible for responding to customer inquiries, mitigating service problems, and providing an exemplary customer experience. If this posting sounds like a job you'll love, we highly encourage you to apply.Compensation:
$13 - $13.75 hourly
Responsibilities:
Interact with the sales lead to maintain and improve service and product knowledge
Keep track of customer accounts and make updates with new account information as necessary
Respond to customer inquiries, product and service questions, and customer complaints
Find patterns in customer complaints and bring them to the team for improvement
Make sure each customer's complaint is addressed with care and precision to achieve full customer satisfaction
Qualifications:
Must have graduated high school, received a G.E.D. or equivalent
Strong knowledge of customer interface and interaction
Excellent active listening, interpersonal, and communication skills
About Company
Founded in 2005, Rolling Hills Hospitality operates 15 hotel properties with a central focus on exceeding the expectations of its guests. Rolling Hills Hospitality has positioned itself as one of the premier hotel development and management firms in the region by embodying high operational standards while achieving a simplicity that can be applied to any business model. Through our management agreements, we are responsible for hiring, training, and leading over 300 employees throughout the Ohio Valley. Rolling Hills Hospitality currently maintains upstanding relationships with the nation's top hotel companies, including Marriott, Hilton, IHG, and Hyatt. Built on the principle of “if we take care of our employees, then our employees will take care of our guests,” our goal is to create a fun working environment for our employees so that we are positioned for growth and excitement for years to come.
$13-13.8 hourly 14d ago
Veterinary Call Center Representative
Petwow
Customer care representative job in Lakeside Park, KY
Make an impact by joining our team and caring for the pets and people who love them!
Over 30,000 pet owners in the Northern Kentucky - Greater Cincinnati area trust their pet's healthcare to PetWOW.
Who We Are:
PetWOW is a family-owned company started in 1971: we have two locations in Northern Kentucky and operate a fleet of mobile vehicles that perform house calls in the Greater Cincinnati area.
We are passionate about our mission of strengthening people and pets by making pet care easy!
We care about our team and their well-being, offering growth opportunities, flexible and fair scheduling rotations, team unity events, and frequent recognition and rewards based on performance.
Description
We are seeking a customer-centric and efficient Care Center Representative to join our veterinary team. As a Care Center Representative, you will be the first point of contact for our clients, providing assistance and support in scheduling appointments, answering questions, and resolving issues. This includes building and maintaining strong client relationships, helping pet parents understand the value of our services, and encouraging them to take advantage of the comprehensive care that PetWow provides. Your exceptional communication and customer service skills will ensure our clients receive the highest standard of care and service.
Responsibilities
· Treat clients in a friendly and professional manner.
· Schedule appointments for clients and maintain accurate records in our database.
· Provide guidance and support to clients concerning their pets' health concerns.
· Serve as a liaison between clients and veterinarians, relaying messages and ensuring timely communication.
· Handle client inquiries and complaints with empathy and professionalism.
· Collaborate with the veterinary team to facilitate the smooth flow of appointments and procedures.
· Provide knowledge to clients to ensure compliance with medical, grooming, and preventative needs.
Requirements
Requirements
· Previous experience in a call center, customer service role, or sales preferred.
· Excellent communication and interpersonal skills.
· Ability to multitask and prioritize in a fast-paced environment.
· Proficient in using computer systems and databases.
· Ability to remain calm and composed under pressure.
· Knowledge of veterinary practices, medical terminology, and/or sales is a plus.
Benefits
Free In-House Veterinary Services
At cost third-party veterinary services and products
Paid Vacation and Holidays
Health Insurance
Dental and Vision Insurance
Short-Term and Long-Term Disability
Retirement
Uniform and Shoe Benefits
Compensation and Benefits
· $1500.00 onboarding signing bonus paid in three installments:
· $500.00 on 1st paycheck/$500.00 upon completion of training/ $500.00 6 months post-training
· $16.00 - $17.00 per hour
$16-17 hourly Auto-Apply 4d ago
Payment Center Representative
Graceland Management Services
Customer care representative job in Lowes, KY
Job DescriptionDescription:
As an Inbound Payment Center Representative, you'll interact with rental customers of Graceland to answer questions regarding their account and collect monthly payments. You just need to enjoy building connections with and helping customers!
Communicate in a professional manner with customers regarding rental accounts
Process customer payments
Discuss acceptable payment arrangements
Interact internally with various other departments
Promptly accept inbound calls from customers on a national level
All other duties as assigned by management
Hours-8:00 a.m. - 4:30 p.m.
Requirements:
High School Diploma or equivalent
Excellent customer service skills with prior experience preferred
Outgoing personality
Solid computer, grammar and multi-tasking skills
Strong attention to detail with time management and decision-making skills
Ability to work comfortably in a fast-paced, high-volume payment center
$26k-33k yearly est. 5d ago
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