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  • Driver & Customer Service Representative

    Faithful Companion Memorials Inc.

    Customer Care Representative Job In Sharonville, OH

    Description:$500 Sign-On Bonus Paid After Successfully Completing the 90 Day Probationary Period.Starting Wage is $20 per Hour. Faithful Companion Pet Cremation Services is searching for a full-time Driver/Customer Service Representative at our Sharonville, Ohio location at a starting wage of $20 per hour. The driver/CSR position is offered a full benefit package (401K match, medical including concierge medicine, FSA/HSA for medical and dependent care, dental, vision, company paid life insurance, voluntary pet insurance, short term and long-term disability insurance) that is available after 30 days of employment. Evenings and weekends are required. DUTIES AND RESPONSIBILITIES OF A DRIVER: Driving company vehicles in a safe and courteous manner. Perform pickups and transporting pets to and from clinics and client's homes. Accurately completing all required paperwork and forms. Keeping clean workspaces and vehicles. Provide excellent customer service to everyone. Handle and transport pets with the utmost respect and dignity at all times. Other tasks as assigned by management. Faithful Companion is a professional family owned, customer service focused company that understands that pets are truly family members. We are looking for people who are equally service minded and who comprehends the great value we have the honor to bring to the families we service. Our service model is evident in everything we do, including how we serve our Faithful Companion Team Members. Requirements: Comfortable speaking to people with compassion and professionalism. A Driver candidate should have a current Driver's License and possess a clean driving record. Ability to lift at least 75lbs unaided. A cell phone with the ability to call, text, and use a GPS application. Successfully pass a 4-panel drug test (opiates, cocaine, amphetamines, and PCP) and background check. Detail-oriented mindset with a commitment to delivering error-free services. Flexibility with scheduling, evenings and weekends are required and shifts could vary. To adhere to our strong code of ethics. Compensation details: 20-20 Hourly Wage PI**********b2-26***********5
    $20 hourly Easy Apply 11d ago
  • Customer Service Specialist

    State Farm Insurance 4.4company rating

    Customer Care Representative Job In Cincinnati, OH

    Do you want a career in which you make a difference in people's lives and at same time create amazing opportunity to provide for your family? Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Sales Account Specialist- State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential. Must have servant heart and go-getter positive attitude! Responsibilities Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. Establish customer relationships and follow up with customers, as needed. Ability to cross-sell based on customers' needs Problem solve and be a guide and trusted resource for customers Work with the agent to establish and meet marketing goals. Maintain a strong work ethic with a total commitment to success each and every day. Adaption of skills necessary to operate a business. As an Agent Team Member, you will receive... Salary plus commission/bonus Health Insurnace benefits SIMPLE IRA Match Life insurance benefits Group Health Insurance PTO Culture of winning attitude and hard work ethic Requirements Successful track record of meeting sales goals/quotas preferred Excellent communication skills - written, verbal and listening Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams People-oriented Organizational skills Self-motivated Detail oriented Proactive in problem solving Dedicated to customer service Pride in getting work done accurately and timely Ability to work in a team environment Ability to multi-task My Training Program Includes Setting sales and growth goals Working closely with the agent to gain an understanding of the agent's role and office logistics Learning how to network effectively If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm Insurance Companies. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. State Farm agents control which licensing requirements and training programs are offered or must be successfully completed by their employees. By accepting employment with a State Farm agent and/or successfully completing any licensing or training programs required by a State Farm agent, you are not guaranteed, promised or given any form of selection preference, should you choose to leave the agent's employment and pursue the opportunity of becoming an independent contractor agent for State Farm Insurance Companies. If you choose to pursue an agency opportunity, you will need to apply and go through the regular State Farm Insurance Companies' agent selection process
    $28k-34k yearly est. 13d ago
  • Customer Service Account Representative - Bilingual English/Spanish

    Omya 4.2company rating

    Customer Care Representative Job In Mason, OH

    BASIC FUNCTION: Responsible for providing external customer support and internal support functions relative to sales. Ensure customers receive product order on time and in good condition. Ensure customers are advised as soon as possible of any problems regarding their delivery. RESPONSIBILITIES: Enter and maintain pricing and customer details in appropriate systems. Verify customer pricing and terms of sale and maintain customer quotations, summary billing setup and rebates in ERP system. Communicate with Sales group to ensure customer pricing and requirements are understood and correctly input into Price Offer Management system as well as ensure that all are informed of key issues/accounts. Input accurate customer order information into SAP in accordance with procedures set forth by the department Manager. Communicate with plant shipping department to provide order information and set delivery dates on a timely basis to facilitate production planning and scheduling. Follow up with transportation suppliers and warehouse suppliers to ensure that orders are shipped as scheduled, and advise customer of shipping details. Process returns, credits and debits in SAP in accordance with existing procedures. Coordinate imported products via the chain order process in SAP. Coordinate orders with third party suppliers through the third-party order process in SAP. Monitor the resolution of customer problems and/or complaints resulting from incorrect pricing, non-conforming products and other related issues. Performs other duties as assigned. QUALIFICATIONS: High School or GED and 3 to 5 years of prior experience in the areas of customer service, accounts payable, or order entry. Experience in export transportation or international business in the industrial chemical market is preferred. Import/Export experience is highly desired. The ideal candidate must possess: Must be bilingual (English/Spanish). Solid communication skills both written and verbal. Excellent organizational and interpersonal skills. Computer skills and proficiency with automated sales systems. Ability to input data quickly and accurately and function in a fast pace environment. Ability to perform multiple tasks under pressure and analyze problems with minimum supervision. Ability to maintain confidential information at all times. Working knowledge of Microsoft Word and Excel. Working knowledge of SAP. Ability to develop rapport with customers and carrier vendors. Must possess current US employment authorization; sponsorship not available for this position. EOE
    $29k-35k yearly est. 3d ago
  • Warehouse Customer Care Associate

    The McAlear Group

    Customer Care Representative Job In Cincinnati, OH

    Responsible for all aspects of the warehouse functions including receiving, sorting, storing, handling, preparation, and shipping products within the warehouse while ensuring safety, accuracy, and timeliness of all job functions. Our company believes in the Ideal Team Player. We follow the model behaviors of Humble (quick to point out the contributions of others), Hungry (self-motivated and diligent), Smart (socially appropriate and aware), Safety-Minded (works to lower safety risks, Quality-Minded (take pride in their work) and Attendance (recognizes their presence is important). ESSENTIAL JOB DUTIES & RESPONSIBILITIES: Promptly and accurately unloads, receives, and verifies incoming materials Examines incoming shipments for damage, accuracy, and reports discrepancies Opens bales, crates and other containers Records quantity of all incoming materials or items received or distributed via appropriate computer software Accurately places materials in designated storage areas in an orderly manner Safely operates all necessary types of equipment to conduct a particular phase of the warehouse cycle Performs routine equipment maintenance Adheres to all safety requirements including use of proper PPE Maintains simple reports on work orders and quantities produced Reads customer orders, work orders, shipping orders or requisitions to determine items to be moved, gathered or distributed and/or shipped Completes file requisitions, work orders or requests for materials, tools or other stock items and distributes items to shipping or to designated area Ensures warehouse is accessible and safe for salespeople and customer traffic Assembles customer orders from stock and places orders in appropriate area Weighs and counts items for distribution within warehouse to ensure conformance to company standards and order accuracy Completes requisition forms for order supplies from other departments Punctuality and regular attendance NON-ESSENTIAL JOB DUTIES & RESPONSIBILITIES: Marks materials with identifying information using appropriate method Assists in counting of physical inventory Prepares parcels for mailing Sweeps, dusts, mops. and organizes warehouse and work area for orderliness at all times May be assigned facility maintenance duties as needed All other duties as assigned PHYSICAL DEMANDS & WORK ENVIRONMENT: Physical ability to do work requiring frequent lifting, twisting, bending, stooping, pulling, pushing, walking, and standing for 8+ hours per day. Ability to lift to (50) fifty pounds Must be able to operate a forklift and have a clean driving record COMPENTENCY, KNOWLEDGE, SKILLS & ABILITIES: Exhibits willingness to share innovative ideas to make processes better Exhibits willingness to work in a team environment Basic math, counting, and reasoning skills Sufficient reading and writing ability to follow work order instructions, safety rules/regulations and prepare warehouse reports as needed. Sufficient visual acuity (corrected) to read instructions, distinguish color, operate machines, and visually inspect parts produced Sufficient manual dexterity to operate machines properly Patience with problems and issues Able to change focus frequently and often while being detail orientated and well organized Ability to communicate effectively with senior management, inter-department personnel, and other warehouse employees Strong time management skills Ability to read and empathize with customers and a have good customer service attitude Ability to manage and work in a demanding and fast environment Strong computer skills and proficiency with Microsoft Office Willingness to learn, make mistakes and good sense of humor Ability to learn to use tape measure, calipers, micrometers & propylene/acetylene cutting torches Ability and willingness to cross-train in other areas Willingness to work 40 hours per week with possible mandatory/voluntary over-time Willingness to work rotating shifts (if necessary) Strong work ethic and positive attitude and language EDUCATION & EXPERIENCE: REQUIRED: High school diploma or equivalent ADDITIONAL INFORMATION: Working in various temperatures depending on the location of the center The McAlear Group offers a full range of benefits for eligible employee including 401k, health and life insurance, Employee Assistance Program (EAP), disability coverage, and PTO.
    $27k-37k yearly est. 19d ago
  • Call Center Representative

    Insight Global

    Customer Care Representative Job In Cincinnati, OH

    An employer in the Cincinnati, OH area is seeking Call Center Representatives to join their team for a 6-month contract to hire position. These employees will be joining their Client First Center team and are responsible for engaging with customers through a variety of service channels, which may include incoming phone calls, email, social media and/or online chat. These employees are to represent First Financial Bank well by presenting a positive, professional image while meeting or exceeding customer expectations. Essential Functions/Responsibilities: - Answer customer inquiries relating to bank products and services. Inquires may be received via telephone calls delivered through call routing technology or through digital channels such as email, social media, and online chat - Recognize sales opportunities and refer clients to sales associates - Remain current on products, services, policies, and procedures - Resolve customer inquiries or issues with respect to any loan product offered - Resolve customer issues through account research and utilization of support materials and resources - Perform customer account transaction and maintenance activities accurately - Strive for first contact resolution of customer inquiries, transactions, and problem resolution - Escalate customer requests requiring additional knowledge or expertise as defined by department leadership Desired Skills and Experience: - 1+ years of experience working in a professional office setting - Extremely reliable and clear communication skills - Comfortable being seated the majority of the day taking calls Compensation: Up to $18/hourly
    $18 hourly 13d ago
  • Customer Service Representative

    Calculated Hire

    Customer Care Representative Job In Cincinnati, OH

    Job Title: Client First Advocate Type: Full time - M-F (8am-5pm), Saturday shifts every 3rd week Contract model: 6-month contract to hire JOB DESCRIPTION Overview Client Advocates are responsible for engaging with customers through a variety of service channels, which may include incoming phone calls, email, social media and/or online chat. Team members are to represent well by presenting a positive, professional image while meeting or exceeding customer expectations. Essential Functions/Responsibilities: · Answer customer inquiries relating to bank products and services. Inquires may be received via telephone calls delivered through call routing technology or through digital channels such as email, social media and online chat. · Recognize sales opportunities and recommend products to clients in and refer clients to sales associates · Remain current on products, services, policies and procedures · Resolve customer inquiries or issues with respect to any loan product offered by our Banking client · Resolve customer issues through account research and utilization of support materials and resources · Perform customer account transaction and maintenance activities accurately · Strive for first contact resolution of customer inquiries, transactions and problem resolution · Escalate customer requests requiring additional knowledge or expertise as defined by department leadership Minimum Knowledge, Skills, and Abilities: · High school diploma or general education degree (GED) · Demonstrated ability in providing excellent customer service Preferred Knowledge and Skills: · 1+ years of experience working in a high call volume service center · Working knowledge of database software, such as Jack Henry Silverlake or other customer information systems · Strong interpersonal, verbal and written communication skills ABOUT EIGHT ELEVEN DBA CALCULATED HIRE: At Eight Eleven, our business is people. Relationships are at the center of what we do. A successful partnership is only as strong as the relationship built. We're your trusted partner for IT hiring, recruiting and staffing needs. For over 16 years, Eight Eleven has established and maintained relationships that are designed to meet your IT staffing needs. Whether it's contract, contract-to-hire, or permanent placement work, we customize our search based upon your company's unique initiatives, culture and technologies. With our national team of recruiters placed at 21 major hubs around the nation, Eight Eleven finds the people best-suited for your business. When you work with us, we work with you. That's the Eight Eleven promise. Eight Eleven Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, national origin, age, sex, citizenship, disability, genetic information, gender, sexual orientation, gender identity, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state, and local laws.
    $27k-35k yearly est. 13d ago
  • Customer Service Representative

    AGSE

    Customer Care Representative Job In Cincinnati, OH

    Help your career “take flight” as a Customer Service Representative with the Global Leader in Aerospace Ground Support Equipment! AGSE is a world leader in the development and manufacture of innovative aerospace ground support equipment and tooling since 1973. Headquartered in Los Angeles, CA and with offices worldwide, our staff of over 250 trained professionals delivers a range of AOG, GSE and Tooling Products, training, and services unmatched in the aviation industry. Why choose AGSE? As a privately held company, we take pride in our work/life balance philosophy -you are more than just a number! Job Summary: We are looking for a self-motivated customer service specialist to assist AGSE in developing and maintaining strong relationships with global aerospace customers. · Prepare and submit responses to customer requests for quotes (RFQs). · Process customer purchase orders and provides status updates on deliveries. · Answer customer inquiries regarding quotes, orders, invoices, technical concerns, and service questions. · Ensure product costs and associated prices are updated and maintained in the ERP System. · Prepare product pricing catalogs. Benefits: Annual Bonus/Profit Sharing Yearly reviews/raises Competitive Salary Paid Vacations Paid Sick Time 401k with company match up to 5% Medical, Dental, Vision Insurance Company sponsored: Donut Days, Birthday and Holiday "extras,” BBQ luncheons, and employee outings Work Schedule: Monday to Friday - 7:30am to 4:30pm - NO WEEKENDS! Experience: Customer Service: 5 years (Required) Manufacturing: 5 years (Preferred) Work Location: Cincinnati OH, 45215 Job Type: Full-time Pay: $60,000.00 - $80,000.00 per year
    $27k-35k yearly est. 19d ago
  • Customer Service Representative

    Tata Consultancy Services 4.3company rating

    Customer Care Representative Job In Milford, OH

    0 to 2 years of experience in any contact centre or administrative task. Customer service skills with good written and verbal communication skills (role requires email/fax/phone based communication) Ability to handle Inbound calls/emails as part of daily production To have good data entry skills To have good system skills in Excel, Word and Outlook to ensure clearance of high volumes Expertise in Auto Claims area will be an advantage Salary:: $32,000 - $35000 a year
    $32k-35k yearly 7d ago
  • Technical Customer Service Advisor

    Compunnel Inc. 4.4company rating

    Customer Care Representative Job In Olde West Chester, OH

    Roles and Responsibilities: The Customer Care Advisor serves as the first point of contact for customers, providing high-quality customer service and technical support within the branch location. This role involves assessing customer needs, creating work orders, troubleshooting issues, and ensuring an efficient resolution process. The advisor will also handle warranty claims and service documentation while maintaining strong customer relationships. Key Responsibilities: Act as the primary point of contact for customers in-person, over the phone, and via digital communication. Assess customer needs, gather relevant information, and provide accurate responses regarding products and services. Create and manage work orders in the appropriate systems, ensuring timely and accurate service tracking. Perform basic diagnostics by plugging into trucks using a dongle and 9-pin connector to capture and download relevant data. Troubleshoot issues using guided workflows, mechanical and electronic service tools, and software applications. Provide status updates to customers regarding service progress and resolution timelines. Assist with warranty claims by verifying root causes of failures, determining eligibility, and submitting claims accurately. Maintain accurate service documentation, ensuring compliance with internal processes and regulatory requirements. Collaborate with internal teams to escalate technical issues when necessary and ensure seamless resolution. Monitor and manage service-related documentation, ensuring all required data is captured in the service management system. Required Skills & Qualifications: Computer Skills - Ability to navigate service management software, diagnostic tools, and electronic service applications. Customer Service Skills - Strong interpersonal and communication skills to build positive customer relationships and resolve inquiries efficiently. Organizational Skills - Ability to manage multiple tasks, document service events accurately, and prioritize workloads effectively. High school diploma or equivalent required. Relevant work experience in a customer service or technical support role preferred. Experience with service diagnostics and familiarity with truck systems is a plus. Ability to work independently, follow procedures, and adhere to company policies.
    $39k-48k yearly est. 6d ago
  • Customer Service Representative

    Ace Hardware Home Services 4.3company rating

    Customer Care Representative Job In Fairborn, OH

    Who we are At Ace Hardware Home Services, we are backed by a brand that customers have trusted for over 100 years. You can trust that you can build a career you will be proud of. A career with excellent income, a consistent work schedule and opportunities for advancements. Your essential contributions will be appreciated, respected, and rewarded. Here you won't just “have a job,” you will be helping us to reshape the future of home services by providing reliable, best-in-class service to your neighbors in your community. What You'll Do: Provide unmatched customer service. Ensure the service department provides exceptional customer service through inventive problem solving and clear communication with our customers. Learn all services and product offerings to effectively communicate with our customer base. Respond to customer inquiries by email or telephone providing an unequaled first impression. Answer inbound phone calls regarding billing issues, product problems, service questions and general customer concerns. Make outbound calls to schedule field service appointments and inquire about seasonal maintenance requirements. Maintain a high level of professionalism with clients and working to establish a positive rapport with every caller. Update customer information in the customer service database during and after each call. Work with the management team to stay updated on product knowledge and be informed of any changes in company policies. Impact the company's bottom line by problem solving and turning frustrated clients into repeat customers. What you need to succeed: Two years of customer service and/or field service logistics experience. Strong Computer skills - MS Office, database management, etc. Clear, confident, & effective communicator over the phone (with customers) and in person (with team). Strategic thinker who possesses the ability to anticipate problems and find solutions. Strong organization skills with attention to detail. Good time-management, possessing the ability to balance priorities. Self-starter and able to work successfully without supervision. Competitive, ambitious and results oriented, energized by achieving and exceeding goals. Physical Requirements: Prolonged periods sitting at a desk and working on a computer. Talk and hear, both in person and by telephone. Use hands repetitively to operate standard office equipment. Must be able to lift up to 15 pounds at times. Close vision, distance vision. Why should you join our team? We live our values - W.E.L.I.G.H.T (Winning, Excellence, Love, Integrity, Gratitude, Humility, and Teamwork). Gratitude. Humility. Love. You don't often see values like these in most corporate statements, but Ace is different. These things are important to us. They represent our commitment to the company, our employees, and to the Ace brand. In addition to providing our employees a great culture, we offer competitive benefits* that address life's necessities and perks, many of which expand and improve year after year, including: Incentive/Commission/Bonus opportunities (Based on role / grade level) 401(k) retirement savings plan with matching company contributions, eligible on your first day! Comprehensive health coverage (medical, dental, vision, company paid short-term disability, and long-term disability) and life insurance benefits for you and your dependents. Warehouse Merchandise Discount! Paid time off & paid holidays (depending on role and month of hire) Career Growth & opportunities within several channels (Plumbing, Heating, Cooling, Electrical, Customer Service and others). Your career at Ace is more than just a job. It's a chance to be part of something meaningful. We help locally-owned businesses thrive and make an impact in their communities. Ace invests in every employee we hire, with a key focus on development and coaching. We offer classes, facilitator-led courses, plus a performance management approach that goes beyond the typical annual review. Robust Employee Assistance Program, which will provide professional assistance for personal, legal, financial, work, childcare and elder care support. * Benefits are provided in compliance with applicable plans and policies. Want to be notified when new jobs are posted? Follow the link below to create an account and set up custom job alerts: Create Job Alert About Ace Hardware Home Services Ace Hardware Home Services is the most trusted provider of home preservation services backed by Ace Hardware and offering a wide range of residential maintenance and home repair services including plumbing, heating, cooling, electrical, handyman and painting. Ace Hardware has been serving neighbors throughout America for nearly 100 years. Ace recognized the need for a trusted service provider for home repairs and launched Ace Hardware Home Services (AHHS). AHHS is now Bringing Helpful to Your Home℠ and it is our mission to deliver the same level of Helpful service, convenience & quality that you have come to expect from Ace Hardware. Equal Opportunity Employer Ace Hardware Home Services is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military or veteran status, sexual orientation or any other action covered by federal or applicable state/local laws. Disclaimer The pay range for this position starts as listed in the job posting, but could be higher based on education and experience. Please note, compensation decisions are dependent on the facts and circumstances of each opening. We take into consideration the minimum requirements outlined in the job description, such as an individual's education, training and experience, the position's work location, required travel (if any), and external market conditions when determining the final salary for potential new hires. Be aware that salary estimates published via alternate online job boards may not be a true representation of the actual pay range offered for this position. Please refer to the Ace Hardware Home Services position description for the accurate starting pay range information and feel free to discuss this with a Talent Acquisition professional if you are chosen to move forward with an interview. This written “Position Description” is not intended to cover all aspects of the position listed. It is meant to cover the basic/general essential job functions of a particular position. Ace Hardware Home Services reserves the right to change job duties, including essential job functions, according to business necessity.
    $28k-33k yearly est. 1d ago
  • Customer Support Representative-Field Services

    Ameritas 4.7company rating

    Customer Care Representative Job In Cincinnati, OH

    The Customer Support Representative - Field Services is responsible for providing quality customer service to field offices, producer/representatives, and other partners. This position provides assistance to customers; ensures that they are satisfied with the outcome, and that all internal and external records are handled within regulatory guidelines. At Ameritas, our mission is Fulfilling Life. We do that in many ways, but especially by helping people invest in themselves by offering trusted financial products and advice. Because we believe everyone should be happy, healthy, and financially secure, we work hard to provide trusted financial products and valued guidance, including individual life and disability insurance, employee benefits, retirement planning, investments, and wealth management services. Position Location: * This is a hybrid role working partially in-office and partially from home. This position can also be worked in office 5 days a week. What you do: * Provide excellent customer service support via telephone, email, and web. * Complex Data Entry using multiple tools and systems. * Apply research skills and critical problem solving to assist our partners. * Monitor state regulations regarding licensing for individuals and corporations. * Maintain agent, manager and agency system records as needed. * Additional duties as required. What you bring: * High school diploma or GED required. * 0-2 years of experience, minimum 1 year of experience in customer service environment highly preferred. What we offer: A meaningful mission. Great benefits. A vibrant culture Ameritas is an insurance, financial services and employee benefits provider Our purpose is fulfilling life. It means helping all kinds of people, at every age and stage, get more out of life. At Ameritas, you'll find energizing work challenges. Flexible hybrid work options. Time for family and community. But dig deeper. Benefits at Ameritas cover things you expect -- and things you don't: Ameritas Benefits For your money: * 401(k) Retirement Plan with company match and quarterly contribution * Tuition Reimbursement and Assistance * Incentive Program Bonuses * Competitive Pay For your time: * Flexible Hybrid work * Thrive Days - Personal time off * Paid time off (PTO) For your health and well-being: * Health Benefits: Medical, Dental, Vision * Health Savings Account (HSA) with employer contribution * Well-being programs with financial rewards * Employee assistance program (EAP) For your professional growth: * Professional development programs * Leadership development programs * Employee resource groups * StrengthsFinder Program For your community: * Matching donations program * Paid volunteer time- 8 hours per month For your family: * Generous paid maternity leave and paternity leave * Fertility, surrogacy and adoption assistance * Backup child, elder and pet care support An Equal Opportunity Employer Ameritas has a reputation as a company that cares, and because everyone should feel safe bringing their authentic, whole self to work, we're committed to an inclusive culture and diverse workplace, enriched by our individual differences. We are an Equal Opportunity/Affirmative Action Employer that hires based on qualifications, positive attitude, and exemplary work ethic, regardless of sex, race, color, national origin, religion, age, disability, veteran status, genetic information, marital status, sexual orientation, gender identity or any other characteristic protected by law.
    $35k-42k yearly est. 28d ago
  • Care Communications Executive - IN, KY, OH, MO, & TN

    Hillrom 4.9company rating

    Customer Care Representative Job In Cincinnati, OH

    This is where you save and sustain lives At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You'll feel a sense of purpose throughout the organization, as we know our work improves outcomes for millions of patients. Baxter's products and therapies are found in almost every hospital worldwide, in clinics and in the home. For over 85 years, we have pioneered significant medical innovations that transform healthcare. Together, we create a place where we are happy, successful and inspire each other. This is where you can do your best work. Join us at the intersection of saving and sustaining lives- where your purpose accelerates our mission. Job Description THIS IS WHERE you build trust to achieve results! As a Care Communications Executive, you will have the opportunity to partner with the country's top healthcare providers and leverage our clinical IT and clinical communications portfolio to enhance outcomes for patients and their caregivers. Baxter's portfolio includes high-value clinical applications that can help our customers drive improvements in patient and caregiver communication, clinical outcomes, and clinical workflow. You will partner with cross-portfolio sales executives to target key accounts and close system-wide, software solution sales that aim to protect patients and improve caregiver and patient satisfaction. What you'll be doing: Use health economics data to develop territory business plans to meet/exceed assigned sales goals Gain trust and enhance credibility with customers and partners Proactively source and drive new business by capturing previously untapped customers as well as growing existing installed base for Baxter Care Communications solutions, including clinical communication applications, nurse call/communication, real time locating, patient safety applications, connectivity, and other new products and solutions as they are introduced Deliver effective presentations that promote the value of Baxter solutions as drivers for clinical outcomes. Communicate valuable technical insight that provides customers with confidence and assurance that Baxter solutions complement their IT environment Interact effectively with all roles within the customer C-Suite via strong executive presence, tenacity and health economics' savvy to gain access to this audience for meetings that drive the business forward Effectively review and run a territory with the ability to independently identify the hospital- or system-wide opportunities Coordinate quoting and deliver proposals to customers that align with their needs, budget, and processes while managing discounts to protect margins for the business Understand customer's buying processes well and effectively navigate the customers' contracting process in partnership with Baxter legal and business resources Effectively forecast and manage sales opportunities in Salesforce, inclusive of capturing next steps in the process, sales stages, probabilities, close dates and deal sizes. Maintain and grow industry and product knowledge by staying up-to-date on healthcare trends, technology and economics Apply expertise to articulate specific economic and clinical benefits to customers including linking products to outcomes and providing solutions to customer needs. Fully understand Baxter's operational and service processes and be able to articulate processes to customers through sales process Effectively negotiate and close deals, working with key buying influencers, such as clinical users, medical users, and IT, as well as department heads and the C-suite (CMIO, CNIO, CNO, CIO, Chief Digital Officer) What you'll bring: 4+ years' experience as top performer in healthcare software direct sales at a hospital or system level, with C-level relationships Bachelor's degree or equivalent experience from an accredited university Strong successful solutions selling experience with a history of new account development with early-to-market digital and software solutions Experience in learning and growing revenue for sophisticated portfolio including new additions to portfolio Technical understanding of IT environments and working knowledge of clinical and medical processes and workflows Strong background of high-dollar, innovative sales and lifecycle selling Experience with Salesforce or similar CRM tool and track record of effective funnel management and forecasting Strong work ethic, demonstrating a commitment to details, organization, and time management skills Strong oral and written communication skills with ability to interact effectively with all levels of customers and staff externally as well as internal team members Effective negotiation and closing skills Up to 50-75% travel, including overnight We understand compensation is an important factor as you consider the next step in your career. At Baxter, we are committed to equitable pay for all our employees, and we strive to be more transparent with our pay practices. To that end, this position has a base salary range of $60,000 to $102,000 plus a commission target. The above range represents the expected base salary range for this position. The actual salary may vary based upon several factors including, but not limited to, relevant skills/experience, time in the role, business line, and geographic/office location. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time. US Benefits at Baxter (except for Puerto Rico) This is where your well-being matters. Baxter offers comprehensive compensation and benefits packages for eligible roles. Our health and well-being benefits include medical and dental coverage that start on day one, as well as insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance. Financial and retirement benefits include the Employee Stock Purchase Plan (ESPP), with the ability to purchase company stock at a discount, and the 401(k) Retirement Savings Plan (RSP), with options for employee contributions and company matching. We also offer Flexible Spending Accounts, educational assistance programs, and time-off benefits such as paid holidays, paid time off ranging from 20 to 35 days based on length of service, family and medical leaves of absence, and paid parental leave. Additional benefits include commuting benefits, the Employee Discount Program, the Employee Assistance Program (EAP), and childcare benefits. Join us and enjoy the competitive compensation and benefits we offer to our employees. For additional information regarding Baxter US Benefits, please speak with your recruiter or visit our Benefits site: Benefits | Baxter Equal Employment Opportunity Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic. EEO is the Law EEO is the law - Poster Supplement Pay Transparency Policy Reasonable Accommodations Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information. Recruitment Fraud Notice Baxter has discovered incidents of employment scams, where fraudulent parties pose as Baxter employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice.
    $60k-102k yearly 5d ago
  • Customer Service Insurance Agent

    McCluskey Chevrolet 3.4company rating

    Customer Care Representative Job In Cincinnati, OH

    We are a family run business that started in 1973. We pride ourselves in making each employee's experience special and worthwhile. At McCluskey Chevrolet, you'll have the opportunity to drive your career to new heights or simply enjoy your work experience at your own pace. We have a supportive, team-oriented environment. We are an INDEPENDENT AGENCY servicing customers nationwide. RESPONSIBILITIES: As a Customer Service Agent your main responsibility will be to grow customer loyalty and keep agency retention at or above 95% Grow and maintain best in class customer relationships from the initial sale or call and throughout their experience at McCluskey Full Time - Monday to Friday - Possible Saturdays Gather and analyze key information to help clients find the most discounts and best coverage options Cross Sell existing clients to help find the right insurance solutions and to maximize all policy discounts Assist the personal lines renewal process to discuss existing and new policy opportunities Best in class support of all customers on incoming and out-going calls. Professionally handle II billing renewal and new business request promptly Answer phones, handle billing issues, renewals etc. WE’RE LOOKING FOR A SELF-STARTER WHO MEETS THE FOLLOWING QUALIFICATIONS: 2 years of successful personal lines sales experience P&C Insurance license for OH Proficiency to multi-task, follow-thru and follow-up Excellent communication/people skills Confidence and ability to take initiative Ability to work independently within a team HERE’S HOW WE TAKE CARE OF YOU (AND YOUR LOVED ONES): Medical, dental, and vision benefits Voluntary benefits available Paid time off Paid company holidays 401(k) with conditional employer match after one year of employment Growth potential Automotive discounts IF YOU ARE QUALIFIED, YOU WILL BE CONSIDRED FOR THIS POSITION: An Equal Employment Opportunity/Affirmative Action Employer M/F/D/V. Only qualified individuals (those who meet the fundamental qualifications) will be considered as applicants for this position. Applications will be accepted for a minimum of 3 business days from the date of the initial posting. McCluskey Chevrolet will not discriminate against persons because of their disability, including disabled veterans, and will make reasonable accommodations for known physical or mental limitations of qualified employees and applicants with disabilities. If you are interested in applying and require special assistance or accommodations due to a disability, please contact our Human Resources department at ************
    $24k-29k yearly est. 13d ago
  • Call Center Representative

    General Electric Credit Union 4.8company rating

    Customer Care Representative Job In Cincinnati, OH

    Call Center Representative (onsite) General Electric Credit Union is a not-for-profit, member-owned full service financial institution headquartered in Cincinnati with branches in Ohio and Kentucky. At GECU, we pride ourselves on maintaining quality service, being an employee-friendly workplace, and developing our team members while teaching you the skills to lead you to career advancement opportunities. At GECU, we want to support your wellbeing by offering a wide range of benefits: Health, Dental and Vision insurance Life and Disability insurance options Paid Time Off starts accruing once hired and take your birthday off - paid 401k Retirement plan with up to a 10% match of your base gross compensation Tuition reimbursement opportunities & professional development Volunteer opportunities -and earn additional PTO hours! On-site clinics for Vaccines and Mammograms And many more! Come join GECU as we are a curated culture of respect, understanding, and mutual recognition. We believe forming bonds and connecting with each other only stands to strengthen the service we provide to our members in our mission of improving the Quality of Financial lives! Overview: The Member Service Representative serves as the primary point of contact for members of the credit union, handling a variety of inquiries and transactions via inbound calls. The Member Service Representative maintains high levels of member satisfaction and provides essential support and solutions to members' general financial questions and concerns. Essential Responsibilities: Assist with inbound member telephone inquiries, striving for first contact resolution in a timely and efficient manner Resolve questions and assist members with inquiries including, but not limited to: General account questions Online banking support Credit and debit card inquiries Transactions including loan payments and internal transfers Educate and assist members with other credit union products and services Recommend products and services to enhance members' financial lives Collaborate with internal team members through virtual channels to resolve inquiries and issues as necessary Convey member feedback through appropriate channels to be evaluated and addressed Education and Experience:
    $34k-41k yearly est. 8d ago
  • *Part-Time* Airport Agent - Customer Service

    Envoy Air Inc. 4.0company rating

    Customer Care Representative Job In Vandalia, OH

    Come and work for Envoy Air, an American Airlines Group Company, at DAY and watch your career take off! You will join a stable, FUN, secure, and fast-growing team committed to providing outstanding customer service. We are hiring immediately, with no experience required! Pay rate: $16.29 / HR Responsibilities What's in it for you? Travel for free with your family and friends on flights across the American Airlines global network. Comprehensive benefits package which includes health, dental, prescription and vision coverage so you stay healthy. Participate in our 401(k) program starting on your first day of employment! In addition to helping you save for your future, Envoy offers a company match after one year of employment. In this entry level position, you can enjoy paid on the job training and development programs to take your career to the next level. Flexibility through the ability to trade shifts, as well as available overtime if you are an overachiever. Take advantage of our major discounts on hotels, cars, cruises and more and become a travel planning expert. What you will be doing! Do you find joy and satisfaction in helping people? As a Customer Service Agent, you will leave everyday feeling fulfilled because you have the power to create a positive start to a passenger's trip. Don't let that smile go to waste, be the first to greet passengers and provide a seamless check-in and ticketing experience. This position provides the perfect balance if you enjoy computers and learning new programs. You will be able to utilize our reservation/ticketing software to rebook itineraries and issue boarding passes all while interacting with customers in a courteous, efficient, and friendly manner. No time for the gym? No problem! You will get a good workout in while lifting the customers' bags onto the belt and seeing them off to their destination. This is not a repetitive 9-5 job. Our shifts may vary and include irregular and/or extended hours, weekends, and holidays. Make Envoy your long-term career as the shifts become better and better the longer you are with the company! Qualifications Requirements: Must be able to carry, bend, lift and turn with bags weighing up to 75 pounds. 18 years or older. High school diploma, GED, or international equivalent. Ability to pass a pre-employment drug screen and background check. Authorized to work in U.S. without sponsorship. Explore and gain more insight into Envoy Air at the following link: Envoy Job Videos Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT. Envoy Air Inc., a wholly owned subsidiary of American Airlines Group, provides regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights. We can recommend jobs specifically for you! Click here to get started.
    $16.3 hourly 12d ago
  • Call Center Representative

    American Health Associates 4.0company rating

    Customer Care Representative Job In Cincinnati, OH

    Full-time Description AMERICAN HEALTH ASSOCIATES, INC. is a premier clinical laboratory servicing over 4000 long-term care facilities. AHA is the fastest growing independent laboratory in the nation, currently offering services in CO, DE, FL, GA, IL, IN, KY, MD, MI, MO, MS, NC, NJ, OH, PA, SC, TN, VA, WA, and WDC. By investing in technology and a skilled work force, we can offer a superior program focused on serving the long-term care industry. THE ROLE: CALL CENTER REPRESENTATIVE RESPONSIBILITIES: · Provide exceptional customer service to nursing home staff, physician office staff, and patients always via phone; · Enter data into a specialized computer system; · Dispatch AHA's Mobile Phlebotomists and Couriers; · Track specimen collection and reporting; · Trouble shoot missing, incomplete, and incorrect orders; · Must have the ability to interact effectively and professionally with clients and coworkers always; · Exceptional Customer Service skills, a must. Requirements QUALIFICATIONS: High School diploma 1-year of customer service experience in healthcare, preferred. Detail oriented with ability to multi-task daily. Knowledge of lab test orders; solid understanding of the importance of critical results. Excellent customer service and telephone etiquette skills required. Effective verbal and written communications, especially listening skills. 10-Key & Alpha Numeric Data Entry, 40 WPM speed and accuracy. Advanced computer skills. Ability to work independently, set priorities, and manage time effectively in a fast-paced work environment. Ensure patient privacy, confidentiality, and HIPAA are upheld always. "Team Player" mindset a must! AHA's Client Services department is open 24/7/365; we look for candidates who are available to work the established schedules and rotating holidays. AHA IS PROUD TO BE AN EQUAL OPPORTUNITY EMPLOYER! Salary Description $16/hr
    $16 hourly 25d ago
  • Seasonal Call Center Representative

    Partnered Staffing

    Customer Care Representative Job In Kettering, OH

    Kelly Services, Inc. is a Fortune 500 company headquartered in Troy, Mich., providing employment to more than 700,000 employees annually, with skills including office services, accounting, engineering, information technology, law, science, marketing, light industrial, education, health care and home care. Kelly Services is an Equal Opportunity Employer. Job Description Call Center Representatives - Kettering, OH Shift: Must be available 1st and 2nd shift Pay: $11.75/Hour Length: 6-7 week project TRAINING STARTS IN APRIL 2016! Kelly Services is searching for Customer Service/Call Center Representatives to work at one of our TOP CLIENTS in Kettering! These are call center roles and experience in a call center is preferred but we will consider general customer service experience as long as you can communicate effectively and have pleasant, professional phone manner. One must also be willing to and able to handle customer inquiries and escalations on credit card accounts. This position is seasonal (6-7 weeks or longer) and the pay is $11.75/hour. Please note: THIS IS NOT A VIRTUAL WORK AT HOME OPPORTUNITY! You are required to commute to Kettering daily. Interested candidates must be able to train on 1st shift (9am-6pm) for 1 week and be flexible to work 1st or 2nd shift as you will not be assigned a schedule until after the 1st week of training is completed. You must also be willing to work 1 weekend day and holidays if there's a business need. Qualifications Eligibility Requirements : 18 years or older. MUST have a HS diploma or GED. Must pass pre-employment drug testing and fingerprinting (no cost to you). Excellent PC Skills, including navigating multiple applications & experience with Microsoft Office. Ability to handle confidential and often sensitive information. IMPORTANT INFORMATION: This position is being recruited by a REMOTE Kelly office and not your local Kelly Branch. Additional Information Kelly Services also offers Health Insurance as an option to all contractors.
    $11.8 hourly 12d ago
  • Call Center Representative

    Medpace 4.5company rating

    Customer Care Representative Job In Cincinnati, OH

    We are currently seeking a full-time, office-based Call Center Assistant to join our Phase 1 Unit Call Center team. This position will be part of a team focused on recruiting participants for our research studies and contribute to the company's success. If you enjoy a fast paced, dynamic work environment, and want an exciting career where you use your previous expertise and can develop and grow your career even further, then this is the opportunity for you. Responsibilities * Handle inbound and outbound calls to schedule participants with a screening appointment utilizing our participants database; * Utilize a phone screener to determine whether participants meet the required criteria for our available research studies. Hours: M-F, 8:00 AM - 6:30 PM (Shifts can vary during those hours) and rotating Saturdays from (9:00am - 1:00pm required) Qualifications * High school diploma; * Experience in the medical industry preferred; * Experience in a call center environment preferred; and * Ability to work a first and second shift schedule between the hours of 8:00am and 6:30pm with rotating Saturday's and extended hours. Medpace Overview Medpace is a full-service clinical contract research organization (CRO). We provide Phase I-IV clinical development services to the biotechnology, pharmaceutical and medical device industries. Our mission is to accelerate the global development of safe and effective medical therapeutics through its scientific and disciplined approach. We leverage local regulatory and therapeutic expertise across all major areas including oncology, cardiology, metabolic disease, endocrinology, central nervous system, anti-viral and anti-infective. Headquartered in Cincinnati, Ohio, employing more than 5,000 people across 40+ countries. Why Medpace? People. Purpose. Passion. Make a Difference Tomorrow. Join Us Today. The work we've done over the past 30+ years has positively impacted the lives of countless patients and families who face hundreds of diseases across all key therapeutic areas. The work we do today will improve the lives of people living with illness and disease in the future. Cincinnati Perks * Cincinnati Campus Overview * Flexible work environment * Competitive PTO packages, starting at 20+ days * Competitive compensation and benefits package * Company-sponsored employee appreciation events * Employee health and wellness initiatives * Community involvement with local nonprofit organizations * Discounts on local sports games, fitness gyms and attractions * Modern, ecofriendly campus with an on-site fitness center * Structured career paths with opportunities for professional growth * Discounted tuition for UC online programs Awards * Named a Top Workplace in 2024 by The Cincinnati Enquirer * Recognized by Forbes as one of America's Most Successful Midsize Companies in 2021, 2022, 2023 and 2024 * Continually recognized with CRO Leadership Awards from Life Science Leader magazine based on expertise, quality, capabilities, reliability, and compatibility What to Expect Next A Medpace team member will review your qualifications and, if interested, you will be contacted with details for next steps. EO/AA Employer M/F/Disability/Vets
    $25k-33k yearly est. 35d ago
  • Call Center Representative

    Insight Global

    Customer Care Representative Job In Springdale, OH

    An employer in the Cincinnati, OH area is seeking Call Center Representatives to join their team for a 6-month contract to hire position. These employees will be joining their Client First Center team and are responsible for engaging with customers through a variety of service channels, which may include incoming phone calls, email, social media and/or online chat. These employees are to represent First Financial Bank well by presenting a positive, professional image while meeting or exceeding customer expectations. Essential Functions/Responsibilities: - Answer customer inquiries relating to bank products and services. Inquires may be received via telephone calls delivered through call routing technology or through digital channels such as email, social media, and online chat - Recognize sales opportunities and refer clients to sales associates - Remain current on products, services, policies, and procedures - Resolve customer inquiries or issues with respect to any loan product offered by First Financial Bank - Resolve customer issues through account research and utilization of support materials and resources - Perform customer account transaction and maintenance activities accurately - Strive for first contact resolution of customer inquiries, transactions, and problem resolution - Escalate customer requests requiring additional knowledge or expertise as defined by department leadership Desired Skills and Experience: - 1+ years of experience working in a professional office setting - Extremely reliable and clear communication skills - Comfortable being seated the majority of the day taking calls Compensation: -Up to $18/hourly
    $18 hourly 14d ago
  • Customer Service Representative

    Tata Consultancy Services 4.3company rating

    Customer Care Representative Job In Milford, OH

    Responsibilities: Customer service skills with good written and verbal communication skills (role requires email/fax/phone based communication) Ability to handle Inbound calls/emails as part of daily production To have good data entry skills To have good system skills in Excel, Word and Outlook to ensure clearance of high volumes Expertise in Auto Claims area will be an advantage
    $29k-35k yearly est. 7d ago

Learn More About Customer Care Representative Jobs

How much does a Customer Care Representative earn in Kettering, OH?

The average customer care representative in Kettering, OH earns between $25,000 and $38,000 annually. This compares to the national average customer care representative range of $26,000 to $40,000.

Average Customer Care Representative Salary In Kettering, OH

$31,000

What are the biggest employers of Customer Care Representatives in Kettering, OH?

The biggest employers of Customer Care Representatives in Kettering, OH are:
  1. Vontier
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