Customer care representative jobs in Laredo, TX - 59 jobs
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Customer Care Representative
Customer Service Representative
Customer Service Associate
Customer Relations Representative
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Customer Representative
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Sales Associate And Customer Service
Customer Support
Mid Continent Steel and Wire, Inc.
Customer care representative job in Laredo, TX
We are seeking a dedicated and detail-oriented Customer Support Coordinator to join our team. In this role, you will be the first point of contact for our customers, providing exceptional support and ensuring a seamless experience. You will handle inquiries, resolve issues, and collaborate with various departments to enhance customer satisfaction. The ideal candidate will possess strong communication skills, a passion for customer service, and the ability to work in a fast-paced environment.
Responsibilities
· Answering phones in a professional manner, and routing calls as necessary to appropriate personnel while presenting a pleasant phone rapport with Mid Continent Steel & Wire customers and outside employees
· Maintaining a positive, empathetic, and professional attitude toward customers and coworkers always
· Processes incoming orders as requested
· Responding promptly to customer inquiries about order status, shipping information, credit terms, products, pricing, and availability
· Review open orders to ensure order fulfillment by lead time
· Processing and following up on customer complaints
· Updates customer database with call details such as interactions, transactions, comments, and complaints on all incoming calls
· Proactively calls current customers to review pending orders and build relationships
· Preparing weekly and monthly reports for customers as needed
· Acknowledging and conducting research to resolve customer complaints
· Responsible for ensuring that all customer complaints and RMA's are processed, authorized, and completed in a timely manner
· Efficient and organized communication with other departments, plants, and customers via emails and phone
· Efficient and organized in excessive paperwork flow
· Create and update Excel Spreadsheet Reports as assigned
· Compliance with attendance policy
· Perform other duties and assignments as directed by Management
Requirements
· Completion of Customer Service Onboarding LinkedIn Courses (Level 2)
· Good written and verbal communication skills
· Consistent, professional dress and manner
· Basic knowledge of all Mid-Continent Steel & Wire products
· Basic knowledge of inventory management and logistics elements
· Basic understanding of Microsoft applications including Word, Excel, and Outlook 365
· Able to contribute as part of a team and work independently with supervision
· Basic understanding of internal systems
· Good organizational and time management skills
· Ability to handle office equipment (e.g., the telephone system, printer, scanner, and the fax machine)
· Problem-solving skills
· Basic administrative, clerical, and customer service skills. (6-12 months experience in a customer service, administrative role)
· Ability to read, write, and speak on a competent and professional level
· Willingness to participate in training classes given or required by the company
· Willingness to take tests to provide Management with information to be used for management and classification (tests may be written and/or oral)
· Willingness to move to other positions to keep the company running in an efficient manner
· Knowledge and adherence to confidentiality requirements
· Consistent with company policies, individuals are expected to maintain superior customer relations; be involved and committed to the quality process; be patient and willing to train and give aid to fellow employees; work in an efficient and economical manner; receive constructive criticism and praise in a business-like fashion; and be honest and maintain a positive attitude
PHYSICAL REQUIREMENTS:
Ability to lift 30 lbs
Ability to hear and speak distinctly on the telephone
Ability to perform under pressure in a fast-paced environment
This job operates within a professional office environment. While performing the duties of this job inside the office, the employee is frequently exposed to normal working conditions in an office environment with a noise level that is usually moderate to high
Knowledge, understanding, and application of safety practices
Willingness to submit to drug testing
$25k-38k yearly est. 2d ago
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Customer Relations Representative - State Farm Agent Team Member
Kike Trevino-State Farm Agent
Customer care representative job in Laredo, TX
Job DescriptionBenefits:
License reimbursement
401(k)
Bonus based on performance
Competitive salary
Flexible schedule
Opportunity for advancement
Paid time off
Training & development
Position Overview:
State Farm Insurance Agent located in Laredo, TX is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member for Kike Trevino - State Farm Agent, you will build and develop customer relationships within the community to promote State Farm products including auto, home and life insurance.
Responsibilities:
Establish customer relationships and follow up with customers, as needed.
Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
Maintain a strong work ethic with a total commitment to success each and every day.
Requirements:
Excellent interpersonal skills
Excellent communication skills - written, verbal and listening
People-oriented
Detail oriented
Proactive in problem solving
Dedicated to customer service
Bilingual - Spanish preferred
Property and Casualty license (must be able to obtain)
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
$28k-38k yearly est. 19d ago
AMTEX BILINGUAL CUSTOMER REPRESENTATIVE
Constitution General Agency LLC
Customer care representative job in Laredo, TX
At
Amtex Insurance
, we prioritize providing outstanding experiences for our customers and employees alike. As we continue to grow, we actively seek talented individuals from both within and outside our organization, offering them a nurturing and collaborative environment. Whether you have experience or not, every employee receives thorough training about our mission, vision, and the essential role they play in our success. Join us on this exciting journey of growth and be a valued part of our thriving team!
Team Member Responsibilities:
Building effective relationships with clients
Selling policies to effectively meet the needs of our clients and explaining policy coverages
Strong and effective phone communication with customers and sales representative
Providing consistent, accurate and timely communication with clients in person, over the phone, etc.
Qualifications:
Ability to communicate with team members and clients
Ability to analyze, negotiate and compile customer renewals
Must be bilingual
$32k-52k yearly est. 16d ago
Customer Service
Lone Star Distributions 4.1
Customer care representative job in Laredo, TX
Job Description Lonestar Distribution - LaredoTexas
$850.00+ PER WEEK AS PER WRITTEN AGREEMENT
Full-time Hours 20 HARD WORKING CAREER-ORIENTED MEN AND WOMEN (18 yrs and over) TO START IMMEDIATELY.No experience necessary.We will provide full product education.Must be neat in appearance and have vehicle.Company offers incentives, management trainee programs, paid vacations,franchise(s) offered within 60 to 90 days for those willing to move up the ladder. Experience wanted from the following areas:
• Customer Service
• Retail Sales
• Restaurant and Hospitality
• Call Center
OR
• General Labor
Lonestar Distribution provides excellent earning potential and the chance to develop marketing, sales, management and customer service skills that will benefit you long-term. Our company has a competitive, yet supportive culture based on trust and integrity that has allowed us to grow over the years.
Requirements:
• Full-time, flexible schedule
• Professional demeanor
• Strong communication skills
• Team player and mission driven
Lonestar Distribution is actively recruiting, so don't delay!
$850 weekly 14d ago
Automotive Customer Care Specialist
Sames Motor Company 3.9
Customer care representative job in Laredo, TX
Full-time Description
Are you a people person with a passion for helping others and a knack for phone conversations? Ready to start a steady, rewarding career in a professional environment with no cold calling, and no high pressure sales tactics?
We are looking for motivated Call Center Representatives to join our customer communication team. You'll be the first point of contact for customers who've reached out to us - your job is to answer questions, schedule appointments and create a world class customer experience.
What You'll Be Doing:
Answer inbound phone calls and internet leads from interested customers
Reach out to warm leads - customers who already inquired with us
Ask the right questions to uncover customer needs
Schedule appointments for our sales team
Follow up with customers after their visit or purchase
This is not a cold calling job. You're responding to real interest from real customers - no hard sells, just meaningful conversations.
Requirements
You'll Love This Job If You:
Enjoy talking to people and building rapport
Thrive in a structured, fast-paced environment
Are comfortable using computers and phone systems
Can stay organized while juggling multiple tasks
Want some weekends off and a job that offers stability and growth
Qualifications:
High School diploma or equivalent
Previous experience in customer service, call center, BDC, or hospitality a plus - but not required
Strong verbal communication and active listening skills
Self motivated, goal oriented, and a team player
What We Offer:
$31,200/year base salary + commission
40-hour work week - no Sundays, no major holidays
Full Benefits: Health, Dental, Vision, 401K, Paid Vacation, Disability & Life Insurance
Opportunity for growth within dealership group
Paid training
Clean, comfortable work environment
Recognition programs and team-based culture
Salary Description $31,200
$31.2k yearly 60d+ ago
Customer Service CFS Associate
Transmaritime, Inc.
Customer care representative job in Laredo, TX
Job Responsibility Description
Main Activities
1 Verifies and keeps records on incoming and outgoing shipments and prepares items for shipment: Compares identifying information and counts, weighs, or measures items of incoming and outgoing shipments to verify information against bills of lading, invoices, orders, or other records.
2 May direct others in preparing outgoing and receiving incoming shipments.
3 Processes information from different departments and customers, and a variety of other forms of documents by resolving inconsistencies and reviewing data for errors using standard data entry procedures.
4 Requesting further information for documents that are deemed incomplete.
5 Entering information into specific document formats received electronically or hand-written pages or figures contained in printed files.
6 Must prepare all shipping documents, which includes bills of lading and manifests by entering them into the prescribed system software.
7 Maintains inventory of shipments / cargo on-hand in the warehouse.
8 Performs all computer or necessary technology gadgets necessary to track various aspects of goods.
9 Deciphering sloppy handwriting, faded text and transforming into digital or electronic data information.
10 Reports defective materials or questionable conditions to the department supervisor.
11 Double checking system information for errors or duplicate information before submitting or transmitting most especially reports being sent to our customers.
12 Access online browser-based systems for online data entry.
13 Ensure completion of data entry assignment within prescribed timeframes.
14 Inputting all types of data into computer programs to store the information for future use.
15 Adhere to all safety protocols and procedures, including proper operation of equipment, use of personal protective equipment (PPE), and safe handling practices. Promote a culture of safety awareness among team members.
$25k-34k yearly est. Auto-Apply 9d ago
US Customs Brokerage CSR (107)
Talent Cloud Partners
Customer care representative job in Laredo, TX
Filing import declarations on behalf of Importers.
Generate, file, and maintain up-to-date customer records, reports, documentation, databases, etc.
Respond to customer inquiries and follow-up to ensure issue resolution and customer satisfaction.
Collaborate with coworkers and other departments to ensure data integrity and compliance with customer operating procedures.
Requirements
Direct experience working with US Customs Brokerage
Experience in Entry Processing via ACE including:
7501
HTS detailed classifications
OGA including TTB, FDA, USDA
ACH payments
Ability to work with demanding deadlines
Excellent communication skills, both verbal and written
Ability to work both independently as well as part of a team
Must be detailed oriented
Solid knowledge of air and ocean ports
$25k-34k yearly est. 60d+ ago
Customer Service Rep (08361) - 4301 San Bernardo Ave
Domino's Franchise
Customer care representative job in Laredo, TX
About Us Rainbow Pizza, dba Domino's, is a locally owned and operated Domino's franchise dedicated to providing excellent service, quality food, and a positive team environment. We take pride in delivering hot, fresh pizza and great customer experiences while supporting our employees and the communities we serve.
Job Description
As a Customer Service Representative (CSR) you are often the first person to welcome and interface with Domino's customers. As such, enthusiastic customer communication, positive personality, and punctuality are essential to success in this role. Additionally, the ability to maintain professional appearance in accordance with Domino's and Team Dynamic image standards is required - you are the face of the brand! Additional duties and responsibilities include, but are not limited to the following:
Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, coordinate with coworkers and customers, analyze and compile data, and make sound ethical judgments in a timely manner.
Enthusiastic customer greeting and positive personality - taking orders with a smile!
Operate, clean, and maintain all store facility and equipment.
Willingness to take inventory, stock ingredients from delivery area to storage, work area, walk-in or reach-in cooler, and complete associated paperwork.
Prepare product to Domino's specifications and guidelines.
Receive and process telephone orders expeditiously to ensure customer satisfaction and timely pizza delivery.
Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).
Must be able to make correct monetary change.
Comfortability utilizing a computer keyboard, touch screen, and foot-paddle.
Physical Requirements: (including, but not limited to the following):
Daily tasks are performed from a standing position, as such you will be on your feet for majority of your shift. This role includes, but is not limited to, the following activities:
Walking surfaces include ceramic tile "bricks" with linoleum in some food process areas. Height of work surfaces is between 36" and 4”.
Bulk product deliveries are made two to three time per week, and require unloading by team members. Product ingredients and supplies may weigh up to 50 pounds and requires lifting and/or stacking.
You may be required to occasionally crouch, squat, stoop, bend, or utilize stairs while performing job tasks.
Hand-eye coordination required for the use of shaping pizza dough, maneuvering pizza peel and cutter, and folding of cardboard pizza boxes.
Qualifications
16 years of age and older.
Must Pass a Background check
Ability to multitask and manage time effectively in a fast-paced environment
Bilingual (English/Spanish) capabilities are a plus
Ability to remain calm and professional in challenging situations
Flexible schedule, including availability for evenings, weekends, and holidays as needed
Additional Information
· Depth perception
· Ability to differentiate between hot and cold surfaces
Temperaments
· The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions
Physical Requirements including, but not limited to the following:
Standing
· Most tasks are performed from a standing position
Walking
· For short distances for short durations
Lifting
· Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck
· Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'
· Cases are usually lifted from floor and stacked onto shelves up to 72high
Carrying
· Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves
· Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store
· Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray
Pushing
· To move trays which are placed on dollies. A stack of trays on a dolly is approximately 24- 30 and requires a force of up to 7.5 pounds to push
· Trays may also be pulled
Climbing
· Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance
Stooping/Bending
· Forward bending at the waist is necessary at the pizza assembly station
· Toe room is present, but workers are unable to flex their knees while standing at this station
· Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day
· Forward bending is also present at the front counter and when stocking ingredients
Crouching/Squatting
· Performed occasionally to stock shelves and to clean low areas
Reaching
· Reaching is performed continuously; up, down and forward
Hand Tasks
· Eye-hand coordination is essential; use of hands is continuous during the day
· Frequently activities require use of one or both hands
· Shaping pizza dough requires frequent and forceful use of forearms and wrists
$25k-34k yearly est. 5d ago
Customer Service Representative
Alphagraphics-Us779
Customer care representative job in Laredo, TX
Job DescriptionBenefits:
Bonus based on performance
Company parties
Competitive salary
Employee discounts
Free food & snacks
Free uniforms
Opportunity for advancement
Paid time off
Training & development
BENEFITS/PERKS:
Competitive Compensation
Flexible Scheduling
Hard work, collaboration, humanity, fun, and laughter
Career path development
COMPANY OVERVIEW:
As an established leader in the Printing, Design, and Shipping industries our mission is to partner with small businesses and consumers and provide them with high-quality solutions that make life easier.
Our tight-knit team in AlphaGraphics - US779 is actively seeking a Customer Service Representative (CSR) to join us full time. The Customer Service Representative (CSR) is primarily responsible for establishing and maintaining positive relationships with our customers by ensuring their requirements and needs are met.
More than anything, were looking for highly-collaborative and dependable teammates that are driven by the opportunity to contribute to the success of a local business. We are a small, passionate, and fast-paced team that is fully invested in the success of our company, and we value contributions from each team member.
WHAT WE EXPECT OF YOU:
Serve as the primary internal representative of the organization.
Convey to the customer our expertise in products, services, and capabilities.
Serve as an external key educator to our community and customers.
Communicate customer requirements to the support team in accordance with company policies and procedures.
Confer with customers by telephone or in-person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
Determine charges for services requested, collect deposits or payments, or arrange for billing.
Attract potential customers by answering product and service questions and suggesting information about other products and services.
WHAT YOU BRING TO THE TABLE:
Experience conducting customer needs assessments, meeting quality standards for service, and evaluating customer satisfaction.
Ability to effectively build relationships with customers and teammates.
Strong written and verbal communication skills.
Desire to continuously look for ways to help people.
Critical thinking skills to identify the strengths and weaknesses of alternative solutions or approaches to a problem.
The employer posting this position, evaluating potential candidates, and making all hiring decisions is an independently owned and operated Alphagraphics franchisee. If hired, Franchisee will be your employer.
$25k-34k yearly est. 31d ago
Customer Service Representative
Healthcare Support Staffing
Customer care representative job in Laredo, TX
HealthCare Support Staffing, Inc. (HSS), is a proven industry-leading national healthcare recruiting and staffing firm. HSS has a proven history of placing talented healthcare professionals in clinical and non-clinical positions with some of the largest and most prestigious healthcare facilities including: Fortune 100 Health Plans, Mail Order Pharmacies, Medical Billing Centers, Hospitals, Laboratories, Surgery Centers, Private Practices, and many other healthcare facilities throughout the United States. HealthCare Support Staffing maintains strong relationships with top providers in healthcare and can assure healthcare professionals they will receive fast access to great career opportunities that best fit their expertise. Connect with one of our Professional Recruiting Consultants today to see how a conversation can turn into a long-lasting and rewarding career!
Company Job Description/Day to Day Duties:
Outbound calls to a list of members which is provided daily. Objective is to verifying if the member is truly is a member. Candidates need to be comfortable reading, memorizing a script over time, as well as speaking and typing. The script is a list of questions and as the customer answers the agent is expected to input the customer's response and answers into system.
Qualifications
Minimum Education/Qualifications/Licensures:
High School Diploma/GED
Bilingual English/Spanish
CSR/Call center experience
Healthcare experience: Preferred but not a must
Additional Information
Location: 6999 McPherson Rd, Ste 213
Laredo, Texas 78041
$25k-34k yearly est. 21h ago
Customer Service Representative - State Farm Agent Team Member
Manuel Gomez III-State Farm Agent
Customer care representative job in Laredo, TX
Job DescriptionBenefits:
Short-term disability insurance
Licensing paid by agency
401(k)
Bonus based on performance
Competitive salary
Flexible schedule
Opportunity for advancement
Paid time off
Training & development
ABOUT OUR AGENCY:
Since opening our doors in 2011, weve built a strong team of nine dedicated professionals who love working together and serving our community. Our office culture blends professionalism with funwe keep things engaging with monthly promotions and team activities, while also recognizing and rewarding hard work.
Team members enjoy competitive perks, including paid time off, a 401K plan, life insurance and short-term disability after one year of service, plus quarterly and Christmas bonuses. High performers can also qualify for exciting travel incentives.
If youre motivated, team-oriented, and ready to grow in a supportive environment, youll find our agency a rewarding place to build your career.
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Manuel Gomez III - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Answer customer inquiries and provide policy information.
Assist customers with policy changes and updates.
Process insurance claims and follow up with customers.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customer service experience preferred.
$25k-34k yearly est. 24d ago
Customer Service Associate III
Texas A&M International University 4.0
Customer care representative job in Laredo, TX
Job Title
Customer Service Associate III
Agency
Texas A&M International University
Department
Bursar's Office
Proposed Minimum Salary
$14.43 hourly
Job Type
Staff
Job Description
Works under general supervision, provides general information, administrative support, and customer service to multiple departments, programs or offices. Supervises work of other Customer Service staff.
Essential Duties and Responsibilities
Supervises daily service area activities. Provides training and advice to other support personnel
Serves as an information resource for the department or office. Ensures adherence to policies and procedures within the department or office and assists in the development of office procedures.
Oversees records management. Makes recommendations for process improvement or administrative changes. Oversees service delivery for the department or office.
Resolves customer problems and complaints. Adds, verifies, retrieves, and changes customer or order information and conducts periodic audits for accuracy. Compiles data to prepare correspondence, forms, reports or other documents.
This document represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions. Other duties may be assigned.
Minimum Requirements
Education - High school diploma.
Experience - Five years of related experience.
An equivalent combination of education and experience may be considered.
Preferred Education and Experience
Post Secondary Education - Bachelor's degree preferred.
Experience providing responsible office/secretarial support and assistance in a higher education setting.
Knowledge and Abilities
Knowledge of:
Word processing, spreadsheet, and database applications.
Ability to:
Multitask and work cooperatively with others.
Strong verbal and written communication skills.
Strong customer service skills and detail-oriented.
Preferred Knowledge and Experience
Advanced knowledge of word processing, spreadsheet and database applications, particularly with Microsoft Office Tools.
Bilingual English-Spanish.
One to two years of experience in customer service.
Experience working with sensitive or confidential information.
Licensing / Professional Certification - None.
Physical Requirements - None.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Supervision of Others
This position generally does not supervise employees.
Other Requirements
Evening and weekend work may be required.
Position requires on campus, face-to-face interactions.
Position requires maintaining a regular schedule of attendance on campus and in the workplace.
Salary: $14.43/hourly
INSTRUCTIONS TO APPLICANT: During the application process you have only one opportunity to enter the requested information, upload documents and Submit the application. You will not be able to make changes or add additional documents once you “Submit” the application materials. The software does not allow you to “Save” your application and return to complete the process at a later time. The page
"My Experience
" has an area provided under Resume/CV to drop or upload files. Be sure to include:
Resume
Cover Letter
3 -5 professional references and their full contact information
Unofficial transcripts
All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution's verification of credentials and/or other information required by the institution's procedures, including the completion of the criminal history check.
Equal Opportunity/Veterans/Disability Employer.
$14.4 hourly Auto-Apply 60d+ ago
Customer Service Representative
Us779
Customer care representative job in Laredo, TX
Benefits:
Bonus based on performance
Company parties
Competitive salary
Employee discounts
Free food & snacks
Free uniforms
Opportunity for advancement
Paid time off
Training & development
BENEFITS/PERKS:
Competitive Compensation
Flexible Scheduling
Hard work, collaboration, humanity, fun, and laughter
Career path development
COMPANY OVERVIEW:As an established leader in the Printing, Design, and Shipping industries our mission is to partner with small businesses and consumers and provide them with high-quality solutions that make life easier. Our tight-knit team in AlphaGraphics - US779 is actively seeking a Customer Service Representative (CSR) to join us full time. The Customer Service Representative (CSR) is primarily responsible for establishing and maintaining positive relationships with our customers by ensuring their requirements and needs are met. More than anything, we're looking for highly-collaborative and dependable teammates that are driven by the opportunity to contribute to the success of a local business. We are a small, passionate, and fast-paced team that is fully invested in the success of our company, and we value contributions from each team member. WHAT WE EXPECT OF YOU:
Serve as the primary internal representative of the organization.
Convey to the customer our expertise in products, services, and capabilities.
Serve as an external key educator to our community and customers.
Communicate customer requirements to the support team in accordance with company policies and procedures.
Confer with customers by telephone or in-person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
Determine charges for services requested, collect deposits or payments, or arrange for billing.
Attract potential customers by answering product and service questions and suggesting information about other products and services.
WHAT YOU BRING TO THE TABLE:
Experience conducting customer needs assessments, meeting quality standards for service, and evaluating customer satisfaction.
Ability to effectively build relationships with customers and teammates.
Strong written and verbal communication skills.
Desire to continuously look for ways to help people.
Critical thinking skills to identify the strengths and weaknesses of alternative solutions or approaches to a problem.
The employer posting this position, evaluating potential candidates, and making all hiring decisions is an independently owned and operated Alphagraphics franchisee. If hired, Franchisee will be your employer.
Compensation: $15.00 per hour
At AlphaGraphics, we offer careers for everyone! Whether you are just starting out, looking for that next great growth opportunity, or seeking a change, we have exciting roles to suit you.
We pride ourselves on our training programs in management, sales, operations, print, signs, design, and marketing. Join us with or without experience, and we will succeed together as a team!
We invite EVERYONE to apply!
*AlphaGraphics centers (locations) are independently owned and operated. The posted positions are offered by individual franchisees who interview, hire, manage and pay the employees hired for positions in a specific local location (center) through their specific business.
$15 hourly Auto-Apply 60d ago
Customer Service Representative
Laredo 3.6
Customer care representative job in Laredo, TX
The Customer Service Representative (CSR) is essential in assisting job seekers by fostering strong connections, offering personalized support, and linking them to employment services. This position demands strong communication skills, a problem-solving mindset, and a solid understanding of the local job market. The CSR helps individuals access resources and guidance needed to successfully move into new career opportunities.
DUTIES AND RESPONSIBILITIES:
Adheres to the mission of SERCO.
Demonstrates interest and concern for all customers, treating them with respect and care.
Communicates with customers by telephone, virtually, or in person to assess goals, provide information, and assist job seekers transitioning to new employment.
Reviews and identifies job opportunities for customers and provides referrals to qualified candidates.
Assists customers in navigating computer-based information sources such as WorkInTexas.com and My TexasCareers.
Assists customers with the preparation of résumés and job applications.
Advises job seekers on the local job market, résumé development, application completion, interview techniques, and professional dress.
Identifies job opportunities and refers qualified candidates to employers or community partners.
Guides customers on educational opportunities, training programs, and other available resources.
Explains to customers the variety of software programs available for their use.
Monitors computers and printers to ensure they are in good working order; performs limited troubleshooting and submits maintenance requests when necessary.
Operates and monitors the use of fax machines, copiers, and phone banks.
Obtains and maintains current occupational and labor market information.
Provides career and job information through computer systems and printed materials.
Maintains up-to-date information on self-assessments, career planning, occupations, employment opportunities, job market conditions, and other relevant trends.
Keeps accurate daily usage records for the Resource Room and performs data entry for various reports.
Assists in maintaining inventory of Resource Room materials; responsible for the custody, care, and safekeeping of agency property, and manages expendable supplies.
Delivers orientations for job seekers.
Conducts outreach phone calls to job seekers listed on UI and Dislocated Worker (DW) reports.
Assists with curbside and virtual lab services.
Manages VOS and WorkInTexas systems.
Meets or exceeds daily, monthly, and year-to-date performance goals, including job referrals, referrals to programs, and successful employment outcomes.
Performs other related duties as assigned.
EDUCATION AND EXPERIENCE:
High school diploma or GED required.
Bilingual (English/Spanish) strongly preferred.
Excellent verbal and written communication skills.
Strong customer service orientation with the ability to build rapport, empathy, and trust with a diverse clientele.
Ability to multitask, prioritize responsibilities, and maintain detailed customer records.
Proficient in or able to learn various computer software programs, office equipment, and Internet-based tools.
Able to interact with customers in a positive, respectful, and productive manner.
Strong organizational and time management skills.
Experience delivering presentations.
SPECIAL REQUIREMENTS:
Must possess and provide a valid Texas Driver's License and Automobile Liability Insurance as required by the State of Texas.
Must have access to reliable transportation in order to travel within service area.
PHYSICAL DEMANDS: While performing duties of the job, employee is occasionally required to stand; walk; sit; for long periods of time. Employee must be able to drive for extended periods of time. Employees must occasionally lift and /or move up to 25 pounds, must be able to set up display area.
WORK ENVIRONMENT: Fast paced, demanding physically and mentally, will be in constant communications.
Physical demands and work environment:
The physical demands and work environment characteristics describe here are representative of those that must be met by an employee to successfully perform the essential functions of the job.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required for this job. Duties, responsibilities and activities may change at any time with or without notice.
$21k-27k yearly est. 9d ago
CSR
Jamco Group 3.9
Customer care representative job in Laredo, TX
Handle all Export traffic aspects of assigned accounts in an efficient manner and in compliance with Mexican Customs regulations and communicate with shippers, exporters, importers and/or carriers in order to coordinate and expedite shipments.
This job description reflects the current assignment of essential functions and is not meant to be all-inclusive. Duties and responsibilities may be assigned or reassigned to this job at any time and may be modified to reasonably accommodate an individual with a disability or for other reasons.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Handle traffic work for assigned accounts.
Receive invoices and verify accuracy of documents to merchandise and prepare documentation necessary for Mexican Customs Clearance.
Ensure that "In-Bond Entries" for shipments are properly cancelled with U.S. Customs prior to Export.
Monitor shipments to ensure they cross within the allowed limits of time.
Invoicing promptly after clearance.
Communicate with clients, shippers, Mexican Brokers and/or Carriers to request or provide information regarding shipments.
Assist with other accounts when required.
Do Work Order, Arrival Notice and/or Bill of Lading when necessary.
Keep control of Receiving and Shipping work orders to ensure that work is completed in a timely manner. i.e. If a work order is not received back in a reasonable time, follow up should take place.
Handle Distribution and maintain client informed of status. Responsible for accurate inventory keeping.
Should work with warehouse staff to perform regular inventory audits in the form of cycle counts and physical inventories.
Update Clients' information/profile sheets as needed.
MINIMUM QUALIFICATIONS (Education, Training & Experience):
High school diploma or G.E. D. preferred
One to three months related experience and/or training; or equivalent combination of education and experience
LICENSE AND CERTIFICATIONS:
No licenses or certifications are required for this position. However, candidates with relevant certifications in customer service or related fields are encouraged to submit them, as they may be considered in evaluating qualifications and experience.
KNOWLEDGE, SKILLS AND ABILITIES:
Knowledge of part numbers and part usage and understand applications for use.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to communicate in English and Spanish clearly and effectively, both orally and in writing.
Ability to take and follow directions from supervisor.
Ability to give directions to and gain compliance from assigned staff.
Ability to perform other duties as assigned.
Ability to maintain good planning and organizational skills.
Ability to use computer hardware, various software programs and technologies, including word processing and spreadsheet programs.
Ability to maintain a good and positive working relationship with all co-workers and other contacts.
Required to comply with all JAMCO's policies and procedures.
Ability to follow all rules of telephone courtesy in all telephone communications
PHYSICAL REQUIREMENTS AND WORK ENVIRONMENT: Work is performed inside an office working closely with others and alone with light traveling required. Work involves rotating shifts and working extended workdays outside the regular working hours and on-call status; Work requires simple grasping, standing, sitting, climbing stairs and ladders, walking, carrying up to 15 pounds, and light lifting under 24 pounds. Ability to see, write, count, read, identify shade of colors, and hearing is needed to perform essential functions.
$24k-31k yearly est. 7d ago
Customer Service Teammate
Go Car Wash Management Corp
Customer care representative job in Laredo, TX
Job Description
TEXT "GOMILES" to ************ to APPLY!
GO Car Wash is one of the fastest growing car wash operators in the United States, with locations in multiple states spanning across the country. And we keep adding more sites!
At GO Car Wash, we're committed to providing an exceptional, supportive, winning work experience for all our Teammates. We believe by caring for our Teammates first, we'll have delighted customers and successful car washes, which in turn creates opportunities for us all.
If you love cars, enjoy serving others, and want to be active and work outside, then join us!
As a Customer Service Teammate at GO Car Wash, you'll be helping our customerscare for their cars-in which they've invested a lot of money, time, and pride. This includes explaining our car wash options and requirements to customers, preparing and loading their cars in our car washes, and assisting customers with self-cleaning options. You'll also help maintain our car washes and sites to ensure we're providing a superior, clean car wash experience for all our customers.
To succeed at all of this, you must be able to:
Positively and energetically engage and communicate with customers
Quickly understand, retain, and follow directions and procedures-especially safety
Continuously stand, move, and smile for long periods of time
Also, you must:
Be at least 16 years old
Verify you can work in the US
We can offer you a fun, active, outdoor workplace, working with a team of enthusiastic car washers. We also offer competitive health, 401(k), and paid time off benefits, plus free car washes, as well as opportunity to grow your career with us while learning work/life skills you can transfer to whatever path you choose to take in your future.
Compensation.
Our Teammates in this role typically earn $13.00/hour, which includes a base pay of $11.00/hour plus an average of $2/hour in commission from membership sales. Commissions are uncapped, and our top performers regularly exceed $2/hour in additional earnings. Offer will depend on location and level of knowledge, skills, abilities, and experience.
To learn more about us, go to ******************
All qualified applicants will be considered for employment without regard to age, race, color, national origin, religion, gender, gender identity, sexual orientation,
disability
or veteran status, or any other actual or perceived basis protected by law.
$11-13 hourly 6d ago
Entry Level Customer Service/Sales
Global Elite Group 4.3
Customer care representative job in Laredo, TX
Ambition over experience Are you ready to redefine your career and enjoy the freedom of working from anywhere? We're on the lookout for individuals hungry for success, seeking a work environment that prioritizes flexible schedules, residual income, and unlimited growth potential. Join us for a unique opportunity where mentorship takes center stage, fostering collaboration instead of competition.
Why Choose Us: • Location Freedom: Embrace the freedom to work from anywhere in the world, allowing you to create your ideal work environment. • Residual Income: Shift your mindset from one-time earnings to longterm success with a focus on residual income. Build a sustainable stream of earnings that continues to grow over time. • Unlimited Growth Potential: Break free from limitations and explore endless personal and professional growth possibilities. Your success has no bounds here. • Mentorship-Centric Culture: Experience a supportive culture where mentorship is not just a buzzword but a fundamental aspect of your journey. Grow in the business with guidance, not by competing against others.
Your Journey: • Residual Income Development: Learn the art of cultivating residual income streams, ensuring financial stability and growth. • Unlimited Growth: Explore opportunities for unlimited growth as you chart your course in a company that values your ambition. • Mentorship Embrace: Engage with mentors invested in your success, providing guidance and insights to help you flourish in the business. • Flexible Excellence: Harness the power of a flexible schedule to achieve excellence in your work without sacrificing personal freedom.
Qualifications: • Ambition Over Experience: No prior experience is necessary - we value ambition, determination, and a hunger for success. • Adaptability: Thrive in a dynamic work environment, embracing change as a catalyst for growth. • Tech-Enthusiast: Comfortable utilizing technology to enhance your productivity and collaboration.
If you're ready to embark on a career where your success is not a solitary journey but a shared venture, apply now. Let's build something extraordinary together.
Ignite your potential - Apply today!
$23k-30k yearly est. Auto-Apply 53d ago
Customer Service Representative - Driving
SP 4.6
Customer care representative job in Laredo, TX
Job Description
SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So there's no fumbling with tickets, machines, apps, or credit cards. You just “drive in and drive out.”
We are the largest parking network in America, with over 23,000 employees powering mobility at over 4,000 locations across North America and Europe.
Today, we are reinventing parking. Because it's important, it's everywhere and impacts everyone. Tomorrow, we will power checkout-free experiences anywhere you go to make the everyday experiences of living, working, and playing remarkable - giving us back our most valuable asset, time.
Responsibilities
Ensures highest quality customer service and assists the maintenance team with keeping all common areas by the entrances and exits clean.
Assists customers in making payment to fully automated revenue control equipment
Helps customers with parking services and facilitates the expedient flow of traffic through the facility
Leads programs to improve client and customer satisfaction
Assists in the management of the day-to-day activities of the assigned location.
Monitors parkers in pay-in lanes
Interacts with customers in a friendly and professional manner
Provides assistance to customers that have forgotten where they parked their vehicle.
Performs other necessary functions as assigned.
Conducts garage and facility audits as required by management.
Counts “bank” of revenue (if required) at beginning of shift to ensure starting total is correct.
Makes change (if required) for customers before transactions.
Quotes rates for parking services.
Gives directions to customers to various locations in the city.
Resolves customer complaints independently or with the aid of a supervisor.
Answers telephone in a prompt and courteous manner (if required).
Maintains cleanliness of facility and picks up trash in the surrounding area.
Presents themselves professionally (neat appearance and in uniform) at all times while at work.
Arrives to work on time for scheduled shifts.
Completes any other duties that may be assigned by the supervisor.
Qualifications
Qualification Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education Required: High School Diploma or an equivalent combination of experience and education
Experience Required: Experience with automated parking access control hardware and software or a high aptitude for technology.
Availability to Work: Special shift requirements, if any, will vary depending on a location's hiring needs. If applicable, availability to work 2nd shift, 3rd shift and/or week-ends may be required.
License Requirement: The employee will be required to have and maintain a valid state-issued driver's license with a current address and acceptable driving record.
Mathematical Skills: Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals. Ability to make change.
Language Skills: Ability to read, write and interpret the English language. Ability to effectively present information in one-on-one and small group situations to customers, clients, supervisors and other employees of the organization.
Reasoning Ability: Ability to apply common sense understanding to carry out detailed but standard written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.
Adaptability: Adapts to changes in the work environment; Able to deal with change, delays, or unexpected events.
Judgment: Exhibits sound and accurate judgment.
Other Skills and Abilities: Ability to use clock (standard/military time), calculator (optional) or credit card machine to handle transactions. Ability to maintain a pleasant and mannerly demeanor when speaking on the telephone and with the public. Ability to effectively respond to customer problems or complaints. Must be proactive with strong personal drive and proven customer service skills and must be willing to lead by example. Must be willing to work a flexible schedule.
Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate to loud.
The exposure level in the work environment to vehicle emissions is moderate to high
The exposure level in the work environment to extreme hot/cold temperatures is moderate to high.
The work environment is subject to all weather conditions including, but not limited to, precipitation and wind.
The exposure level in the work environment to bright sunlight and nighttime working conditions is high.
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand, walk, use hands to finger, handle, or feel objects, tools, or controls and reach with hands and arms. Specific vision abilities required by this job include close vision.
Salary Range: $11.00 per hour
Benefits: Eligible employees will participate in the various benefits plans including medical, dental, vision, flexible spending accounts, long/short term disability, life insurance, accident insurance, 401k and paid time off.
SP+ is an equal opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, ancestry, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, gender identity, disability or other classes protected by federal or state law. SP+ does not tolerate harassment or retaliation against any employee or applicant based on these characteristics or because the individual exercised their EEO rights.
Right to Work Poster
SP+, a Metropolis Company, may utilize an automated employment decision tool (AEDT) to assess or evaluate your candidacy for employment or promotion. AEDTs are used to assist in assessing a candidate's application relative to the required job qualifications and responsibilities listed in the job posting.
As part of this process, SP+ retains data relevant to your candidacy, including personal information, for a period that is reasonably necessary for the use of the tool. If you are hired for the position, your data may become part of your employee records.
If you are an applicant to a New York City job posting and wish to request an alternative selection process accommodation or have questions about our data retention policy, please contact ******************. We are here to assist you.
$11 hourly 19d ago
Customer Service Rep(06584) - 3911 Jaime Zapata Memorial Hwy
Domino's Franchise
Customer care representative job in Laredo, TX
ABOUT THE JOB
We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you.
We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first!
JOB REQUIREMENTS
You must be 16 years of age or older
Pass a background check
GENERAL JOB DUTIES
Operate all equipment
Stock ingredients from delivery area to storage, work area, walk-in cooler
Prepare product
Receive and process telephone orders
Take inventory and complete associated paperwork
Clean equipment and facility approximately daily
TRAINING
Orientation and training provided on the job.
Additional Information
COMMUNICATION
SKILLS
Ability to comprehend and give correct written
instructions. Ability to communicate verbally with customers and co-workers to
process orders both over the phone and in person.
ESSENTIAL
FUNCTIONS/SKILLS
Ability to add, subtract, multiply, and divide
accurately and quickly (may use calculator). Must be able to make correct
monetary change. Verbal, writing, and telephone skills to take and process
orders. Motor coordination between eyes and hands/fingers to rapidly and
accurately make precise movement with speed. Ability to enter orders using a
computer keyboard or touch screen.;
$25k-34k yearly est. 3d ago
Customer Service Representative
Healthcare Support Staffing
Customer care representative job in Laredo, TX
HealthCare Support Staffing, Inc. (HSS), is a proven industry-leading national healthcare recruiting and staffing firm. HSS has a proven history of placing talented healthcare professionals in clinical and non-clinical positions with some of the largest and most prestigious healthcare facilities including: Fortune 100 Health Plans, Mail Order Pharmacies, Medical Billing Centers, Hospitals, Laboratories, Surgery Centers, Private Practices, and many other healthcare facilities throughout the United States. HealthCare Support Staffing maintains strong relationships with top providers in healthcare and can assure healthcare professionals they will receive fast access to great career opportunities that best fit their expertise. Connect with one of our Professional Recruiting Consultants today to see how a conversation can turn into a long-lasting and rewarding career!
Company Job Description/Day to Day Duties:
Outbound calls to a list of members which is provided daily. Objective is to verifying if the member is truly is a member. Candidates need to be comfortable reading, memorizing a script over time, as well as speaking and typing. The script is a list of questions and as the customer answers the agent is expected to input the customer's response and answers into system.
Qualifications
Minimum Education/Qualifications/Licensures:
High School Diploma/GED
Bilingual English/Spanish
CSR/Call center experience
Healthcare experience: Preferred but not a must
Additional Information
Location: 6999 McPherson Rd, Ste 213
Laredo, Texas 78041
$25k-34k yearly est. 60d+ ago
Learn more about customer care representative jobs
How much does a customer care representative earn in Laredo, TX?
The average customer care representative in Laredo, TX earns between $25,000 and $40,000 annually. This compares to the national average customer care representative range of $26,000 to $40,000.
Average customer care representative salary in Laredo, TX