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Guest Service Representative
Six Flags Great Adventure 4.1
Customer care representative job in Jackson, NJ
Assist Guests with questions, comments, concerns they may have about their experience while visiting Six Flags. Resolve ticket, season pass, Flash Pass or membership issues for the Guest.
Responsibilities:
Handle various ticket transactions including but not limited to, advanced sales, group sales, complimentary tickets, season passes, promotional tickets, and ticket problem resolution.
Handle all Guest concerns including but not limited to, park information, compliments, and complaints received via phone, email, or in person.
Utilize multiple strategies in order to obtain the result and provide the best Guest Recovery to the guest.
Able to work with computer programs for various Six Flags programs and applications. Must be able to multi-task between multiple programs in order to resolve the task at hand.
Answer guest questions and give proper guidance when necessary.
Offer appropriate compensation based on the guest's concern.
Promote the park with the utmost enthusiasm and pride while interacting with Guests.
Ensure Guest Safety and Satisfaction in their stay at Six Flags while setting high standards of performance for all areas.
Ensure that imagine, cleanliness, and courtesy standard requirements are met.
Develop a positive relationship with all in-park departments.
Qualifications:
Must be at least 16 years old.
Must have an outgoing personality with a willingness to approach and actively engage guests.
Must possess knowledge of computers and adapt to changes within computer software applications.
Must possess an organized approach to work with the ability to multi-task.
Must have the ability to communicate effectively in the English language, including the ability to read, speak, and understand the English language. Bi-lingual is helpful but not required.
Must be able to work a flexible schedule, possibly working long hours, including nights, weekends and holidays.
Must be able to work efficiently in a fast-paced and ever-changing environment.
Must be able to quickly adapt to and enforce changing policies and procedures.
Must be willing to assist in other aspects of the department when requested.
Must be comfortable assisting and issuing attraction access passes to guests with disabilities.
$23k-31k yearly est. Auto-Apply 5d ago
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Customer Support Specialist
Garfield Refining 3.8
Customer care representative job in Philadelphia, PA
Garfield Refining is a 130+year-old precious metal refinery located in Philadelphia, PA. A leader in precious metal refining, Garfield provides award-winning refining solutions to the dental, jeweler, pawnbroker, manufacturing, and death-care industries. Our team is passionate about delivering award-winning service-and we're looking for someone equally passionate to join us as a Customer Support Specialist.
In this role, you'll learn our business from the ground up, gaining hands-on experience across customer service, operations, and administrative functions. Whether you're looking to build a career in Sales, Account Management, Customer Service, or Business Administration-this is a great place to start.
What You'll Be Doing:
Opening and processing daily shipments efficiently and accurately
Entering and maintaining accurate customer data into our software systems
Maintain a positive and professional attitude toward customers
Answering phone calls and directing them to the appropriate team members
Delivering excellent customer service and communication at every touchpoint
Escalating complex or urgent issues to management as needed
Supporting other departments and projects as assigned
You might be a great fit if you have:
At least 1 year of experience in a professional environment
Associate's or Bachelor's degree preferred (but not required-we provide thorough training)
A quick and adaptable learning style
Proficiency in Microsoft Office, particularly Excel
Strong organizational skills and sharp attention to detail
A passion for helping people and providing excellent service
A dependable work ethic and collaborative mindset
Why Join Our Team?
Benefits and Perks may include:
Competitive salary
Subsidized medical, dental and vision plans for employees and their family members.
401(k) with employer contributions
Paid Time Off
We're proud to be an equal opportunity employer. We are committed to providing all employees with a work environment that celebrates individuality and remains free from any form of discrimination and harassment. We base our employment decisions on our business's needs, job requirements, and applicants' qualifications. In other words, we only care that you're the best person for the job.
$44k-62k yearly est. 4d ago
Customer Success Specialist
Net2Source (N2S
Customer care representative job in Somerset, NJ
Do you love developing and nurturing great relationships?
As an N2S Customer Success Specialist, you will be responsible for managing and growing our Fortune 500 accounts, understanding their staffing requirements, and ensuring the successful placement of qualified candidates. You will play a crucial role in building strong client relationships and contributing to the growth and success of N2S
Location: Onsite from Somerset,NJ
Qualifications:
Must have 3-5 years of overall experience in the Staffing & Recruiting Industry with hands on recruiting experience and exposure of client communication preferably with Life Sciences MSP clients.
Strong understanding of working with VMS and MSP based accounts.
Any experience working with a Hybrid/Offshore delivery model will be a plus.
Proven experience in staffing, recruiting & client communication, supporting client/ MSP programs from a supplier side.
Strong interpersonal and communication skills.
Excellent negotiation and problem-solving abilities.
Excellent reputation and relationship-building skills.
Ability to work in a fast-paced, target-driven environment.
Must be a self driven and highly motivated individual.
Proficiency in using applicant tracking systems (ATS) and other relevant software.
Key Responsibilities:
Be the single point of contact for our Fortune 500 clients
Build long-term client partnerships to understand their challenges and provide solution.
Maximize market share with a client to make us their trusted staffing supplier.
Qualify new job orders and work with the delivery lead for better coverage and support.
Present candidates to Hiring Managers and follow up for feedback .
Coordinate with Client to schedule candidate interviews and onboarding.
Coordinate with recruiting team including screening, orientation, and placement of candidates.
Use CRM/ATS (Job Diva) to manage activities.
Constant communication with clients to build rapport and to obtain critical information including, job descriptions, referrals, and business leads.
Additional Requirements:
Must be open to travel across the country, especially locally, and support clients from their offices.
Availability to work outside regular office hours, if needed.
Benefits of working at N2S:
Uncapped Commissions
100% Contribution to Health/Dental/Vision
$39k-76k yearly est. 1d ago
Customer Service Representative
LHH 4.3
Customer care representative job in Bensalem, PA
Job Title: Customer Service Representative
Type of Employment: Temporary, 3 Months
In Office/Hybrid/Remote: Fully in Office
Hourly: $22/hr
LHH is partnering with a very fun company in Bensalem, PA within the music industry is looking to hire a temporary Customer Service Representative to cover for a 3-month leave. The qualified candidate should have strong technology skills, excellent communication skills, and be very detail oriented. The hours are Monday through Friday 8:30AM to 5:15PM with a 1 hour break.
If this role is a fit to your background, please submit an updated resume for review.
Responsibilities:
Enter customer orders into the company ERP system
Monitor EDI website orders and verify for accuracy
Answer incoming phone calls and emails from dealers, non dealers, sales reps and consumers to assist with orders, returns or order issues
Assist with backorders
Schedule shipments and handle order payments
Required Experience:
At least 1 year of customer service experience
Excellent written and verbal communication skills
Proficient in Microsoft Office Suite and able to learn new software easily
Ability to type 50WPM minimum
Extremely detail oriented
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
Military connected talent encouraged to apply
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to ***********************************************
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
The California Fair Chance Act
Los Angeles City Fair Chance Ordinance
Los Angeles County Fair Chance Ordinance for Employers
San Francisco Fair Chance Ordinance
$22 hourly 3d ago
Customer Service Representative
Risus Talent Partners
Customer care representative job in Newtown, PA
Customer Service Representative | Strategic Account Services
Newtown Square, PA | Hybrid (4 days on-site, 1 remote)
We are hiring a Customer Service Representative to support a Strategic Account Services team focused on a growing eCommerce catalog program. This role handles order entry, pricing support, and customer communication while partnering closely with internal teams.
What You'll Do
Process customer orders accurately within 48 hours
Support pricing reviews for new and existing customers
Manage customer inquiries, requests, and issue resolution
Maintain accurate customer and product data in the ERP system
Monitor inventory levels tied to customer programs
Collaborate with purchasing and internal teams as needed
What We're Looking For
Customer service or order management experience
Comfort working in ERP and CRM systems
Strong communication and phone skills
Organized, detail-oriented, and able to multitask
Able to thrive in a mostly on-site, hybrid environment
Why This Role
High-visibility strategic accounts
Stable, collaborative team environment
Growth-focused role supporting an expanding program
$28k-36k yearly est. 1d ago
Customer Service Representative
Randstad USA 4.6
Customer care representative job in Burlington, NJ
We are seeking a customer-focused Customer Service Representative to join our team in Burlington, NJ. In this role, you will be the "voice and heart", providing essential support and troubleshooting for our diverse customer base. This is an entry-level position designed for individuals who are eager to learn our industry-leading technologies and grow within a supportive, collaborative environment.
What You'll Do:
Actively listen to customer inquiries to provide accurate information on products, parts, and services.
Efficiently process supply orders, provide price quotes, and manage RMAs (Return Merchandise Authorizations) and Web Store enrollments.
Maintain precise documentation of all customer interactions and solutions within our CRM database to ensure seamless follow-up
Work closely with supervisors and cross-functional teams to meet performance metrics while adhering to company guidelines and schedules.
Essential Qualifications:
High school diploma, GED, or equivalent experience.
0-1 year of experience in a customer-facing or professional office environment.
Exceptional phone handling skills and the ability to practice active, responsive listening.
Familiarity with CRM software or advanced proficiency in the Microsoft Office Suite.
What We Offer:
$22 per hour competitive compensation
M-F, 20 hours per week part time schedule
Enjoy a balanced schedule with in-office collaboration Monday through Wednesday.
Comprehensive medical, dental, and vision insurance, plus an Employee Assistance Program (EAP).
401(k) plan with company match and life insurance.
For a faster response, please email your resume to ****************************** with "CSR" in the subject line.
$22 hourly 5d ago
CRITICAL CARE TECHNICIAN - KELEMAN 10 NORTH
Cooper University Health Care 4.6
Customer care representative job in Richboro, PA
About us At Cooper University Health Care , our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies and research protocols. We have a commitment to our employees to provide competitive rates and compensation programs. Cooper offers full and part-time employees a comprehensive benefits program, including health, dental, vision, life, disability, and retirement. We also provide attractive working conditions and opportunities for career growth through professional development. Discover why Cooper University Health Care is the employer of choice in South Jersey. Short Description Under the direction of a Registered Nurse (RN), assists with patients' activities of daily living and plan of care. Communicates with and supports healthcare team, patients and/or patient's family or significant other(s). Maintains and demonstrates high standards of professional ethics. * Supports the activities of daily living to include bathing, dressing, grooming, oral care, feeding, toileting/hygiene, and assisting with mobility and transport. Demonstrate standard precautions including the care of patients in isolation and safe patient practice. * Performs technical duties as directed by RN, such as phlebotomy, vital signs, point of care testing, EKGs, Foley catheter care specific to population served and documents appropriately. * Identifies and communicates changes in patient's status to RN and responds appropriately. Demonstrate standard precautions including the care of patients in isolation and safe patients' practice. * Reinforces education of patient and family/responsible party regarding individual care needs and safety issues. * Participates in Cooper patient satisfaction initiatives and goals. Participates in the performance improvement activities. Assists in the orientation of new hires. * Completes annual unit-specific competencies by specified due date. * Attend Staff Meetings when available for documents review of staff meeting minutes. * Assists in admission, transfers and discharges of patients to and from the unit. Overview Kelemen 10 is a medical-surgical unit that cares for patients who have various needs and disease processes. Both North and South 10 have Telemetry capabilities for our patients. Each unit, North/South houses 36 patients and 2 hallway areas totaling a maximum of 76 patients. South 10 has a 12-bed Intermediate Care Unit embedded within the 36-bed unit. The capacity of INCU is not usually more than 12 patients. INCU has critically care-trained RNs who support the patient's needs and care for ventilated patients. South 10 also has 2 negative pressure isolation rooms with an anti-room that is used when needed for specific isolation needs. We do multidisciplinary rounds Monday - Friday. This involves the patient in their care and allows the team members to collaborate with the patient to give them the best possible care and appropriate discharge to home or other facilities. We have a pharmacist who has an office on the unit to assist the RNs when needed to help avoid delay of care to any patient. Experience Required 0-2 years' experience required. Education Requirements High School/GED required. License/Certification Requirements * AHA Basic Life Support certification required. * Successful completion of an unlicensed health care provider/ technician program required. * Completed at least one fundamental nursing course in an accredited Nursing Program required. * 1 year or more patient care experience in a similar role required. Special Requirements part time nights, 24 hours a week hours: 7p-7:30a with weekend/holiday rotation
$34k-42k yearly est. 2d ago
Technical Customer Service- Webhosting
Ionos 4.4
Customer care representative job in Philadelphia, PA
IONOS, Inc. is a subsidiary of United Internet, a profitable, publicly held German company with a market cap of over $8 billion. IONOS' North American headquarters is located in Philadelphia PA. IONOS is known for its comprehensive and affordable Internet products - its unique business model positions it as a one-stop-shop for web solutions. From domain registration to web hosting, site creation, technical support and cutting edge technology, IONOS offers users every available resource to easily and affordably create and maintain an optimal online presence.
IONOS has grown since it introduced its distinctive approach to the U.S. market in October of 2003. Since the launch of its complete product line in the US, IONOS has become one of the premiere web hosting companies serving the US market; making it one of the country's top 5 web hosting companies.
We are always seeking technically minded individuals with a passion for helping others to join our team in our new Center City office. Our contact center teammates assist callers with virtual servers, building websites and other general technical and non-technical issues. Responsibilities may include assisting customers with dedicated, root, and VPS server products via phone, email and chat. Assisting customers with their drag and drop website builders, domains, e-mail, e-commerce packages and other support. Our staff also make recommendations and market new products to clients. Exceptional customer service skills are needed with all of our roles, prior customer service experience in various settings is needed. Prior experience in technical support and website technical knowledge a plus.
Our current open roles are expected to work a mid shift with hours from 12 PM - 8 PM or 1 PM - 9 PM.
Founded in 1988, IONOS is a global leader among web hosting providers. Internationally, IONOS maintains more than 8 million customer contracts with both consumer and business users and the IONOS group manages over of 19 million domain name worldwide. It also operates 10 highly-secure, green data centers housing more than 90,000 servers.
IONOS is an Equal Opportunity Employer. We do not discriminate on the basis of any status protected by law.
$29k-37k yearly est. 3d ago
Claims Service Sales Representative
CWA Recruiting
Customer care representative job in Montgomery, PA
Property & Casualty Insurance
Montgomery County, Pennsylvania
As a sales representative, your role involves taking initiative and providing guidance throughout the recovery journey. Your support will help build trust, making it easier to finalize the sale. Our skilled team will handle all the necessary paperwork, while you play a crucial role on the front lines, assisting homeowners and business owners as they navigate the aftermath of disasters like fire, water, or storms. Familiarity with the Xactimate system would be beneficial, along with strong writing abilities. The ideal candidate should not only understand property claims but also possess the ability to persuade clients effectively. It is essential to live within the designated territory, which includes Allentown, NE PA, Schuylkill, Lebanon, Reading, Bucks, and Montgomery counties, among others.
Since 1964, our company has employed 20 staff members. Candidates must have a clear background, a valid driver's license, and a willingness to obtain an adjuster's license. Availability is required on both weekdays and weekends. We strive for a quick resolution, responding to emergencies, referrals, and opportunities with speed and efficiency.
$34k-40k yearly est. 2d ago
Representative, Administration Center - Overnight Shift
American Airlines 4.5
Customer care representative job in Philadelphia, PA
**Intro** Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!
**Why you'll love this job**
+ This job is a member of the Workforce Administration Team within the Technical Operations Division.
+ Responsible for providing administrative support for Tech Ops represented team members and its leadership group.
+ Collaborating with a cohesive group in a busy office setting, ensuring the success of the Workforce Administration team.
**What you'll do**
_As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations._
+ Prepare and maintain various department reports, including weekly headcount reports and daily manning.
+ Responsible for all aspects of payroll using Workbrain payroll system; including time coding and shift schedules.
+ Proffer and process overtime, field trips, and shift swaps according to the rules and limitation of the collective bargaining agreement and the Workbrain system.
+ Process vacation changes according to leadership directions, the guidelines outlined in the contract agreements and the Workbrain system.
+ Providing excellent service to our internal customers; including phone, email, and walk-in inquiries.
+ Greets and directs team members and external visitors.
+ Maintains office supply inventory and initiates department supply orders when necessary.
+ Submits transactions for computer and system accesses.
+ Sort, track and file data and correspondence
+ Process time-sensitive requests
+ Efficiently and effectively communicate to high levels leadership to address operational inquires
+ Must fulfill FAA criminal background checks to qualify for unescorted access privileges to airport security identification display area (SIDA), if applicable
+ Must be able to secure appropriate airport authority and/or US customs security badges, if applicable
+ May be required to work shifts, nights, weekends and holidays
+ Must be willing to travel as required for professional development
**All you'll need for success**
**Minimum Qualifications- Education & Prior Job Experience**
+ High School diploma or GED equivalent
+ Prior administrative experience
+ Prior experience with Microsoft Office software including Word, Excel, PowerPoint etc.
**Preferred Qualifications- Education & Prior Job Experience**
+ Minimum of 1 year experience in an office setting
+ Associate's degree or equivalent work experience
**Skills, Licenses & Certifications**
+ Knowledge of the applicable workforce collective bargaining agreements (IAM/ TWU)
+ Broad understanding of Workbrain or other time and attendance applications
+ Ability to prepare correspondence and format reports
+ Ability to maintain confidentiality with team member files, payroll data and personal information
+ Ability to prioritize and organize work functions effectively
+ Ability to exercise good judgement and work under time constraints with professionalism, efficiency, patience and tact
**What you'll get**
Feel free to take advantage of all that American Airlines has to offer:
+ Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
+ Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more.
+ Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need.
+ 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
+ Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more
**Feel free to be yourself at American**
From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.
Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life's journey? Feel free to be yourself at American.
EQUAL EMPLOYMENT OPPORTUNITY/ AFFIRMATIVE ACTION POLICY
American Airlines maintains a continuing policy of nondiscrimination in employment. It is our policy to provide equal opportunity and access for all persons, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or status as a disabled veteran or other protected veteran, in all phases of the employment process and in compliance with applicable federal, state, and local laws and regulations. This policy of nondiscrimination shall include, but not be limited to, the following employment decisions and practices: hiring; upgrading; promotions; demotions or transfers; layoffs; recalls; terminations; rates of pay or other forms of compensation; selection for training, including apprenticeship; and recruitment or recruitment advertising.
$26k-32k yearly est. 3d ago
Call Center Representative- HVAC, Plumbing & Electrical
McHales Inc.
Customer care representative job in Levittown, PA
Job Description
NOW HIRING! Full Time Customer Service Representative- HVAC, Plumbing & Electrical Why Choose McHales?
Incentive-packed pay structure
Generous Paid Time Off (yes, we want you to have a life)
Full Comprehensive health benefits
We prioritize Family Dynamics and champion Work-Life Harmony
About Us:
McHales has been rooted in Levittown since 1950. (Before Google was even a sparkle in the internet's eye.) We've grown into one of Bucks County's top employers by keeping it simple: treat people right, offer real opportunities, and never underestimate the power of a well-timed dad joke.
You've seen our trucks, maybe seen us on Facebook-now, you've got the chance to
join
the team!
We're on the hunt for a Self-Motivated Customer Service Rockstar to join our Call Center team. You'll be the cheerful voice that helps our customers get top-tier plumbing, HVAC, and electrical services scheduled-with a smile.
What You'll Be Doing:
Turning inbound calls into booked appointments.
Utilizing call scripts-
with
personality.
Address concerns with confidence and care.
Making outbound calls to existing customers (no cold calling!) to schedule system checks during slower seasons-helping keep the call board full and our customers happy. Confidence and comfort on the phone are a must!
Creating genuine connections and winning loyal customers for life.
Participating in training sessions to sharpen your skills.
Keeping customer records up-to-date and organized.
Success Traits:
2+ years of CSR/call center experience (Industry based experience is highly preferred- HVAC/ Plumbing or Electrical)
Tech savvy, quick on the keyboard, and phone friendly
Dependable, and can work well under pressure- even when the summer heat starts flipping personality switches in people!
Friendly, upbeat communicator- both written and spoken
CRM experience is a big plus (ServiceTitan, Salesforce, Housecall Pro, etc.)
In-office availability & flexibility- Must be able to work each of the following shift schedules: Monday- Friday 7am- 3pm, 8am- 4pm, 9am - 5pm and 10am- 6pm on a rotating basis. Saturday's from 8am-12pm on a monthly rotation. (But is still subject to change)
What We Provide:
Hourly pay + performance-based incentives to keep you motivated! Top performers here don't just do well here- they're Bucks County royalty.
Medical, 401K match, paid holidays, & birthday celebrations
A fun, family-oriented workplace that feels like home
Coworkers who turn into lifelong friends
A place where your voice matters, and growth is appreciated
Come for the job, stay for the people and thrive in the career!
Apply today and let's connect! We can't wait to meet you- cape, coffee, and all!
If you're interested in applying in person, walk-ins are welcome at our office Monday through Friday from 7:30 AM to 3:00 PM.
Please submit a copy of your resume for consideration.
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$26k-35k yearly est. 18d ago
Call Center Representative
Cmautoparts
Customer care representative job in Trenton, NJ
WHO WE ARE:
How will transportation and mobility evolve? What will the vehicle of the future look like - and how will those vehicles be repaired?
How can the next chapter of your career contribute to solving these transportation challenges and more?
NexaMotion Group is on a mission to simplify complex vehicle repair to keep the world moving.
We are a leading automotive parts distributor represented across the U.S., Puerto Rico, and Canada, and through patent-winning software and technology, we are revolutionizing our industry.
What has remained constant throughout our 50-year history of transformation is our dedication to our customers, our team members, and to the values on which NMG was founded: Commitment, Humility, Optimism, Integrity, and Respect.
A career with NGM offers the opportunity to make an impact within a rapidly growing organization - the chance to learn, lead, collaborate, and connect with other solutions-oriented, forward-thinking professionals. We invest meaningfully in training and development, empowering you to build your future alongside ours and shape a career unique to your talents, interest, and purpose.
THE OPPORTUNITY:
We are looking for a motivated and customer-oriented Call Center Representative to join our team in the automotive aftermarket industry. The Counter Sales Representative will be responsible for providing excellent customer service, assisting customers with their automotive parts needs, and driving sales at our counter. This role requires strong product knowledge, sales skills, and a passion for automobiles.
RESPONSIBILITIES:
Assists customers in determining and selecting appropriate parts. Provides price quotes and other parts information.
Informs customers of specials and companion part requirements, ensuring that the customer is exposed to the full product line.
Represents branch in a professional manner, remaining friendly and courteous in all customer and coworker interactions.
Fills parts orders from stock.
Notifies manager of out-of-stock parts or other department materials that require immediate attention. Locates out-of-stock parts from external sources and submits emergency orders, as necessary.
Notifies customers of receipt of special order parts. Informs customers of parts order arrival and delivery date.
Verifies will-call and back orders weekly and returns to vendors. Follows up on back orders.
Provides customers with their copy of invoices. Receives payment for retail purchases. Obtains credit authorizations or required signatures for charge sales.
Meet Monthly, Quarterly & Annual sales goal.
Issues credits for returned parts after verifying purchase and pricing by reviewing original invoice.
Participates in annual physical inventory.
Assists Branch Manager with maintaining lost sales tracking program.
Keeps work area clean and free of clutter. Performs weekly branch cleaning in cooperation with the rest of the branch staff.
Stays informed of new products and product updates.
Performs other duties as assigned.
KEY QUALIFICATIONS:
High school diploma or equivalent;
3+ years of experience in automotive aftermarket inside/counter sales
Proficiency in computer systems and experience with point-of-sale systems
PREFERRED QUALIFICATIONS:
Associate's or bachelor's degree preferred.
Familiarity with automotive parts catalogs and inventory management systems is a plus.
SKILLS & ABILITIES:
Experience using automotive aftermarket parts cataloging
Automotive aftermarket parts knowledge
Ability to multi-task, work under pressure
Relationship building
Experience using web based order portals
Strong customer service philosophy
Proven track record of meeting counter sales targets
Proficiency in POS order punch out platforms
WORK ENVIRONMENT :
The work environment for a Call Center Representative in the automotive aftermarket industry is typically fast-paced and dynamic. You will primarily operate within a retail or wholesale environment, interacting directly with customers and collaborating with colleagues to meet sales targets. The setting may involve exposure to various automotive parts, equipment, and tools. Depending on the location, you may work indoors at a sales counter or showroom, with occasional outdoor tasks such as loading and unloading merchandise. Flexibility in scheduling may be required to accommodate peak business hours, which could include evenings, weekends, and holidays.
PHYSICAL DEMANDS :
Stand for extended periods.
Lift and carry automotive parts or equipment weighing up to 50 pounds.
Bend, stoop, reach, and handle merchandise.
Use manual dexterity to operate cash registers, computers, and handheld devices.
Communicate effectively with customers and colleagues verbally and in writing.
TRAVEL REQUIREMENTS:
No travel required.
$28k-37k yearly est. Auto-Apply 7d ago
Call Center Representative
Transtar Industries Inc.
Customer care representative job in Trenton, NJ
WHO WE ARE:
How will transportation and mobility evolve? What will the vehicle of the future look like - and how will those vehicles be repaired?
How can the next chapter of your career contribute to solving these transportation challenges and more?
NexaMotion Group is on a mission to simplify complex vehicle repair to keep the world moving.
We are a leading automotive parts distributor represented across the U.S., Puerto Rico, and Canada, and through patent-winning software and technology, we are revolutionizing our industry.
What has remained constant throughout our 50-year history of transformation is our dedication to our customers, our team members, and to the values on which NMG was founded: Commitment, Humility, Optimism, Integrity, and Respect.
A career with NGM offers the opportunity to make an impact within a rapidly growing organization - the chance to learn, lead, collaborate, and connect with other solutions-oriented, forward-thinking professionals. We invest meaningfully in training and development, empowering you to build your future alongside ours and shape a career unique to your talents, interest, and purpose.
THE OPPORTUNITY:
We are looking for a motivated and customer-oriented Call Center Representative to join our team in the automotive aftermarket industry. The Counter Sales Representative will be responsible for providing excellent customer service, assisting customers with their automotive parts needs, and driving sales at our counter. This role requires strong product knowledge, sales skills, and a passion for automobiles.
RESPONSIBILITIES:
Assists customers in determining and selecting appropriate parts. Provides price quotes and other parts information.
Informs customers of specials and companion part requirements, ensuring that the customer is exposed to the full product line.
Represents branch in a professional manner, remaining friendly and courteous in all customer and coworker interactions.
Fills parts orders from stock.
Notifies manager of out-of-stock parts or other department materials that require immediate attention. Locates out-of-stock parts from external sources and submits emergency orders, as necessary.
Notifies customers of receipt of special order parts. Informs customers of parts order arrival and delivery date.
Verifies will-call and back orders weekly and returns to vendors. Follows up on back orders.
Provides customers with their copy of invoices. Receives payment for retail purchases. Obtains credit authorizations or required signatures for charge sales.
Meet Monthly, Quarterly & Annual sales goal.
Issues credits for returned parts after verifying purchase and pricing by reviewing original invoice.
Participates in annual physical inventory.
Assists Branch Manager with maintaining lost sales tracking program.
Keeps work area clean and free of clutter. Performs weekly branch cleaning in cooperation with the rest of the branch staff.
Stays informed of new products and product updates.
Performs other duties as assigned.
KEY QUALIFICATIONS:
High school diploma or equivalent;
3+ years of experience in automotive aftermarket inside/counter sales
Proficiency in computer systems and experience with point-of-sale systems
PREFERRED QUALIFICATIONS:
Associate's or bachelor's degree preferred.
Familiarity with automotive parts catalogs and inventory management systems is a plus.
SKILLS & ABILITIES:
Experience using automotive aftermarket parts cataloging
Automotive aftermarket parts knowledge
Ability to multi-task, work under pressure
Relationship building
Experience using web based order portals
Strong customer service philosophy
Proven track record of meeting counter sales targets
Proficiency in POS order punch out platforms
WORK ENVIRONMENT :
The work environment for a Call Center Representative in the automotive aftermarket industry is typically fast-paced and dynamic. You will primarily operate within a retail or wholesale environment, interacting directly with customers and collaborating with colleagues to meet sales targets. The setting may involve exposure to various automotive parts, equipment, and tools. Depending on the location, you may work indoors at a sales counter or showroom, with occasional outdoor tasks such as loading and unloading merchandise. Flexibility in scheduling may be required to accommodate peak business hours, which could include evenings, weekends, and holidays.
PHYSICAL DEMANDS :
Stand for extended periods.
Lift and carry automotive parts or equipment weighing up to 50 pounds.
Bend, stoop, reach, and handle merchandise.
Use manual dexterity to operate cash registers, computers, and handheld devices.
Communicate effectively with customers and colleagues verbally and in writing.
TRAVEL REQUIREMENTS:
No travel required.
$28k-37k yearly est. Auto-Apply 7d ago
Call Center Representative
Nexamotion Group
Customer care representative job in Trenton, NJ
Job Description
WHO WE ARE:
How will transportation and mobility evolve? What will the vehicle of the future look like - and how will those vehicles be repaired?
How can the next chapter of your career contribute to solving these transportation challenges and more?
NexaMotion Group is on a mission to
simplify complex vehicle repair to keep the world moving
.
We are a leading automotive parts distributor represented across the U.S., Puerto Rico, and Canada, and through patent-winning software and technology, we are revolutionizing our industry.
What has remained constant throughout our 50-year history of transformation is our dedication to our customers, our team members, and to the values on which NMG was founded:
Commitment
,
Humility
,
Optimism
,
Integrity
, and
Respect
.
A career with NGM offers the opportunity to make an impact within a rapidly growing organization - the chance to learn, lead, collaborate, and connect with other solutions-oriented, forward-thinking professionals. We invest meaningfully in training and development, empowering you to build your future alongside ours and shape a career unique to your talents, interest, and purpose.
THE OPPORTUNITY:
We are looking for a motivated and customer-oriented Call Center Representative to join our team in the automotive aftermarket industry. The Counter Sales Representative will be responsible for providing excellent customer service, assisting customers with their automotive parts needs, and driving sales at our counter. This role requires strong product knowledge, sales skills, and a passion for automobiles.
RESPONSIBILITIES:
Assists customers in determining and selecting appropriate parts. Provides price quotes and other parts information.
Informs customers of specials and companion part requirements, ensuring that the customer is exposed to the full product line.
Represents branch in a professional manner, remaining friendly and courteous in all customer and coworker interactions.
Fills parts orders from stock.
Notifies manager of out-of-stock parts or other department materials that require immediate attention. Locates out-of-stock parts from external sources and submits emergency orders, as necessary.
Notifies customers of receipt of special order parts. Informs customers of parts order arrival and delivery date.
Verifies will-call and back orders weekly and returns to vendors. Follows up on back orders.
Provides customers with their copy of invoices. Receives payment for retail purchases. Obtains credit authorizations or required signatures for charge sales.
Meet Monthly, Quarterly & Annual sales goal.
Issues credits for returned parts after verifying purchase and pricing by reviewing original invoice.
Participates in annual physical inventory.
Assists Branch Manager with maintaining lost sales tracking program.
Keeps work area clean and free of clutter. Performs weekly branch cleaning in cooperation with the rest of the branch staff.
Stays informed of new products and product updates.
Performs other duties as assigned.
KEY QUALIFICATIONS:
High school diploma or equivalent;
3+ years of experience in automotive aftermarket inside/counter sales
Proficiency in computer systems and experience with point-of-sale systems
PREFERRED QUALIFICATIONS:
Associate's or bachelor's degree preferred.
Familiarity with automotive parts catalogs and inventory management systems is a plus.
SKILLS & ABILITIES:
Experience using automotive aftermarket parts cataloging
Automotive aftermarket parts knowledge
Ability to multi-task, work under pressure
Relationship building
Experience using web based order portals
Strong customer service philosophy
Proven track record of meeting counter sales targets
Proficiency in POS order punch out platforms
WORK ENVIRONMENT:
The work environment for a Call Center Representative in the automotive aftermarket industry is typically fast-paced and dynamic. You will primarily operate within a retail or wholesale environment, interacting directly with customers and collaborating with colleagues to meet sales targets. The setting may involve exposure to various automotive parts, equipment, and tools. Depending on the location, you may work indoors at a sales counter or showroom, with occasional outdoor tasks such as loading and unloading merchandise. Flexibility in scheduling may be required to accommodate peak business hours, which could include evenings, weekends, and holidays.
PHYSICAL DEMANDS:
Stand for extended periods.
Lift and carry automotive parts or equipment weighing up to 50 pounds.
Bend, stoop, reach, and handle merchandise.
Use manual dexterity to operate cash registers, computers, and handheld devices.
Communicate effectively with customers and colleagues verbally and in writing.
TRAVEL REQUIREMENTS:
No travel required.
$28k-37k yearly est. 7d ago
Call Center Representative
The Berwyn Group
Customer care representative job in Fort Washington, PA
We are looking for a Call Center Representative to provide customer service by answering incoming calls and placing outbound calls resolving issues, and ensuring customers have a positive experience.
Responsibilities:
Handling about 50 incoming calls per day or placing about 120 outbound calls per day
Active listening
Verbal and written communication
Professional phone voice and persona
Basic computer proficiency
Skilled typing
Adaptability
Understanding of phone etiquette
Performs other related duties as assigned.
Qualifications:
High school diploma or equivalent
At least one-year related experience required
Proficient with Microsoft Office Suite or related software
Remote; report to Fort Washington, PA office once per quarter for training.
A few benefits offered for full-time roles include:
Comprehensive health insurance, dental insurance, and vision coverage
Company-paid life insurance, short and long-term disability insurance
Generous PTO, paid holidays, and floating holidays
Summer hours: Participating employees will enjoy a half day every other Friday
Investment in career development including LinkedIn Learning and professional development funds
The base pay range for this role is $18.00 - $22.00/hour. Base pay is positioned within the range based on several factors including an individual's knowledge, skills, and experience, with consideration given to internal equity.
About Longevity Holdings
Longevity Holdings (doing business through its subsidiaries PBI Research Services, The Berwyn Group, Inc., ITM, Life Insurance Trust Company, Fasano Underwriting, Twentyfirst, Longevity Trading & Analytics, and LexServ) is a fast-growing company that provides senior longevity data, analytics and services to the pension, benefits, life insurance, structured settlement, and life settlement markets.
Longevity current has offices in these locations: Minneapolis, MN, Cedar Falls, IA, Sioux Falls, SD, Fort Washington, PA, Bethesda, MD, and Omaha, NE.
Equal Employment Opportunity
Longevity Holdings Inc. prohibits discrimination and harassment and will take affirmative action to employ and advance in employment qualified individuals based on their status as protected veterans or individuals with disabilities, race, color, religion, sex, national origin, sexual orientation and gender identity.
Other Items To Note
Must be currently legally authorized to work in the U.S. without sponsorship for employment visa status (e.g., H1B status, 0-1, TN, CPT, OPT, etc.). We are unable to sponsor or take over sponsorship of an employment Visa at this time or in the future.
No agency emails, calls, or solicitations are accepted without a valid agreement.
Our privacy notice is available at **************************************************
$18-22 hourly 5d ago
Call Center Representative
Region Home Services
Customer care representative job in Bensalem, PA
Job DescriptionBenefits:
401(k)
Bonus based on performance
Health insurance
Opportunity for advancement
Paid time off
Training & development
Benefits/Perks
Competitive Compensation
Paid Time Off
Career Growth Opportunities
Job Summary
We are seeking a friendly and professional Call Center Representative to join our team. In this role, you will be responsible for taking inbound calls as well as making a high volume of outbound calls (approximately 150200 per day) to generate new business opportunities, re-engage past customers, and support growth across both our residential and commercial divisions.
This position is ideal for someone who is confident on the phone, comfortable with cold calling, and motivated by performance-based earnings.
Key Responsibilities
Make 150200 outbound calls per day, including both warm and cold leads
Answer inbound calls and provide professional customer service
Identify customer needs and promote HVAC services, maintenance plans, and promotions
Generate and qualify new leads for residential and commercial opportunities
Schedule appointments and follow up with potential customers
Support business development initiatives and sales campaigns
Accurately document call activity and customer information in the CRM system
Represent the company professionally and consistently
Qualifications
High school diploma/GED
Previous experience as a Call Center Representative or in a similar role is preferred
Excellent phone and verbal communication skills
Understanding of active listening techniques
Familiarity with Customer Relationship Management (CRM) programs
Ability to work well under pressure
Highly organized with the ability to prioritize projects and manage time effectively
$26k-35k yearly est. 21d ago
Call Center Rep
Prism Vision Group
Customer care representative job in Pennington, NJ
RESPONSIBILITIES:
Schedule appointments for new patients, routine visits and follow-ups with the appropriate physician, and complete the new patient consultation form completely.
Schedule all patient appointments and prepare appropriate chart paperwork. Explain what they can expect when they arrive for their appointment.
Transfer calls to appropriate physician and staff when applicable.
Answers inquiries by clarifying desired information; researching, locating, and providing information. Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.
Ensure all messages are complete, concise and processed immediately or routed to the appropriate office/person.
Email, recommend web access, and mail all new patients a packet, which includes patient information, a health questionnaire, directions to the facility and the HIPAA forms.
Verify that all patients requiring referral have obtained appropriate referrals for visit and diagnostic testing.
Photocopy, fax, and email documents as requested in a timely manner.
Assist patients, physicians and office managers as requested.
At PRISM Vision Group, we believe great work deserves great rewards. Here's what you can expect when you join our team:
Competitive Compensation - Base salary, performance bonuses, and regular reviews.
Health & Wellness - Comprehensive medical , dental, and vision insurance; and wellness program.
Retirement Planning - 401(k) with company match.
Generous Time Off - Paid vacation, sick leave, and company holidays.
Learning & Development -career growth programs.
Other Perks - Commuter benefits, Voluntary Accident and Critical Illness plans, FSA/HSA and Dependent Care FSA. employee discounts, and more.
$28k-37k yearly est. 40d ago
Full-Time Call Center Representative - Member Advisor II - Northeast Philadelphia
American Heritage Credit Union 4.3
Customer care representative job in Philadelphia, PA
Job Description
American Heritage Credit Union, a $5 billion credit union has immediate openings available in our Contact Center as a Full-Time Member Advisor II. This position provides information concerning the credit union and its services to the membership via phone and other forms of correspondence.
Starting compensation from $20.50 - $22.50 per hour based on experience and education with potential for incentives! There is also a $2.00 increase per hour for all time after 5:00PM in the Contact Center along with time worked on Saturdays!
Responsibilities Include:
Provide an ultimate level of service to the members and employees of American Heritage Federal Credit Union in a pleasant, efficient manner via telephone, electronic communications and/ or mail.
Ability to analyze and identify member's questions/problems and refer/cross-sell a product or service through the use of the ACS system in order to meet the expectations/ financial needs of the member.
Perform various transactions on accounts and research member inquiries including follow up to ensure member satisfaction.
Provide education to new Member Advisors I to answer incoming calls, to use all necessary programs to assist the membership, advanced knowledge of Credit Union Products and Services.
Act as a resource for the Member Advisors for questions and program support.
Provides supervision in the absence of the Member Advisor Supervisor and/or Manager. Inform Supervisor/Manager of the coaching and assistance that was provided to the MA I upon their return.
Provide feedback to Member Advisor Supervisor for coaching purposes.
Answer escalated calls from Member Advisor I satisfy the member needs by offering alternative solutions, contact the appropriate department for assistance and follow up with the member in the agreed upon time frame.
Requirements Include:
Must have 1-3 years of prior Contact Center experience or relevant phone/sales experience.
Must be flexible and available to work Contact Center hours of operation:
Monday- Friday - 7:00 a.m. to 7:00 p.m. & Saturday 9:00 a.m. to 3:00 p.m.
Hours are subject to change at any time at the discretion of management based on the needs of the Credit Union.
We offer a competitive salary, an outstanding benefits package, including a 401(k) with a generous company match and a friendly, progressive & environmentally friendly work environment.
To be considered, correspondence should include a resume listing job history and salary expectations. Please be advised that credit, criminal, employment, drug/alcohol testing and education background checks are conducted on potential candidates. All resumes will be reviewed, but only competitive candidates will be contacted for further conversation.
$20.5-22.5 hourly 32d ago
Call Center Representative
Sourcepro Search
Customer care representative job in Philadelphia, PA
SourcePro Search is conducting several searches for experienced call center representatives, for a client in the Philly suburbs. Requirements:
Experience with health insurance is helpful but not required. T
he successful candidate will be outgoing, professional and have excellent verbal and written communications skills.
This full-time role offers a competitive compensation package and excellent work environment as well as growth potential.
****************************
$26k-35k yearly est. 60d+ ago
Call Center Representative
Michelsgaming
Customer care representative job in Philadelphia, PA
We are seeking a Call Center Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues. Responsibilities:
Handle customer inquiries and complaints
Provide information about the products and services
Troubleshoot and resolve product issues and concerns
Document and update customer records based on interactions
Develop and maintain a knowledge base of the evolving products and services
Qualifications:
Previous experience in customer service, sales, or other related fields
Ability to build rapport with clients
Ability to prioritize and multitask
Positive and professional demeanor
Excellent written and verbal communication skills
$26k-35k yearly est. 60d+ ago
Learn more about customer care representative jobs
How much does a customer care representative earn in Levittown, PA?
The average customer care representative in Levittown, PA earns between $25,000 and $39,000 annually. This compares to the national average customer care representative range of $26,000 to $40,000.
Average customer care representative salary in Levittown, PA
$31,000
What are the biggest employers of Customer Care Representatives in Levittown, PA?
The biggest employers of Customer Care Representatives in Levittown, PA are: