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Customer care representative jobs in Maine - 469 jobs

  • Sr Customer Service Representative

    Americold Logistics, LLC 4.7company rating

    Customer care representative job in Portland, ME

    Respond to inquiries, processing orders and handling complaints in a prompt, courteous, and efficient manner. Other responsibilities include greeting visitors, telephone responses, scheduling and various other clerical duties. May handle and resolve Customer Service Representative, Customer Service, Representative, Manufacturing, Retail
    $30k-35k yearly est. 2d ago
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  • Customer Asset Specialist

    IAA 4.1company rating

    Customer care representative job in Clinton, ME

    IAA is seeking a Customer Asset (Inventory) Specialist to join our team in office in Clinton, ME! The Inventory Specialist addresses all customer inquiries under the direction of the Office Supervisor, including all clerical duties needed in the office, and maintain clear proactive processes during the life cycle of a Financial, Fleet, or Rental Sourced vehicle. Role will focus on cycle time reduction and effective internal communication of next step items needed to process a vehicle for sale. This role is a Hybrid role requiring up to 3 days in office out our facility in Clinton, ME upon the completion of in office training. Responsibilities Provide a variety of customer support services through email, mail, telephone, and direct personal contact. Responsible for review of asset situation and recommend next steps Accountable for informing & and monitoring the customers SLA Terms & Conditions to operations mediate complex logistics issues, requiring the ability to communicate clearly and directly Coordinate with other departments to ensure customer satisfaction. Process orders and assignments. Enter data into computer systems. Reference pricing and delivery information. Perform computer processing assignments Respond to customer questions, complaints, and requests. Set up new records and maintain existing records. Process all necessary title paperwork in preparation for auction day Other duties as assigned to meet business needs. Qualifications Ability to analyze statistical and performance data, develop management summary reports, and proactively develop action plans. Extremely detail-oriented, organized, methodical, quality-conscious, and customer-centric, with a reputation for superb follow-through. Ability to learn quickly and work in a fast-paced environment. Excellent oral and written communication skills. Ability to listen & empathize with the customer, working with them to try to resolve any issues. Ability to work independently and within a team environment. Ability to work within project timelines, establish priorities, and meet milestones and deliverables. Must be innovative, results/detail-oriented, and a team player. Demonstrates a high level of integrity and ethics; makes sound decisions in a dynamic and fast-paced business environment. Education and Preferred Skills: High School diploma or equivalent experience required. 1-2 years of customer service or related experience preferred. Experience with Microsoft Office, strong Excel skills required. Experience with Five9 and Salesforce is a plus.
    $30k-39k yearly est. 2d ago
  • Customer Service Specialist

    Crown Solutions 4.0company rating

    Customer care representative job in Belfast, ME

    Contract Opportunity - Belfast, Maine About the Role Crown Solutions is offering an exciting contract opportunity for motivated recent graduates. This role is designed for individuals eager to gain professional experience in a dynamic environment. Contract Details Duration: 6 months (extendible up to 1 year) Start Date: Immediate Location: Belfast, Maine Must be a U.S. citizen Eligibility Any Graduate Knowledge of U.S. Healthcare is a plus, but not mandatory Responsibilities Assist in daily operations and project tasks Collaborate with team members to meet project goals Conduct research, prepare documentation, and support client communications Participate in training and skill development sessions Qualifications Strong communication and organizational skills Ability to adapt quickly and work in a fast-paced setting Eagerness to learn and contribute to team success Basic proficiency in Microsoft Office Suite Benefits Competitive contract compensation Opportunity to gain valuable industry experience Potential for contract extension up to 1 year Professional development and mentorship opportunities How to Apply Interested candidates should submit: Resume Cover letter highlighting academic achievements and career goals Send applications to: ***************************
    $31k-39k yearly est. 1d ago
  • Customer Representative Specialist / Bureau of Motor Vehicles

    Department of Health and Human Services 3.7company rating

    Customer care representative job in Portland, ME

    If you are a current State of Maine employee, you must complete your application through the internal application process (Find Jobs Report). Please apply using your PRISM account. If you are on Seasonal Leave and do not have access to PRISM, contact your local Human Resources representative for application information. Department: Secretary of State - BMV Location: Portland, Maine Schedule: Monday - Friday Job Class & Grade: 6604 - 16 Salary: $18.76 - $27.03 Closing Date: January 29, 2026 This position starts at step 3 $20.75 Join Our Team at the Department of the Secretary of State At the Department of the Secretary of State, we are a team dedicated to providing efficient and exceptional service to our community. We prioritize work-life balance and offer excellent benefits to support our team in achieving professional success while maintaining personal well-being. Join a team that fosters a culture of teamwork, integrity, and continuous improvement, offering opportunities for growth and making a meaningful impact on the lives of our citizens. Are you ready to make a difference? We are looking for dedicated and collaborative individuals who thrive in a fast-paced, customer-focused environment. If you are passionate about delivering outstanding public service, contributing to a high-performing team, and supporting the people of Maine every day, we want you on our team. About the Position: The Customer Representative Specialist at the Bureau of Motor Vehicles (BMV) plays a vital front-line role in delivering direct, in-person service to the public. This is a high-volume, customer-facing position where professionalism, patience, and attention to detail are essential. This is a designated Rover position and requires the incumbent to possess and maintain a valid driver's license. Travel to other branch locations may be required on business needs. Milage reimbursement is provided in accordance with State Policy. You will be responsible for processing a wide range of transactions such as driver's licenses, state ID cards, vehicle registrations, titles, and related services. This includes interacting with customers at the counter, over the phone answering questions, and resolve issues. Exceptional customer service is not only expected, but also essential in this role. You are often the first point of contact for the public, and how you communicate and resolve concerns directly impacts the experience of thousands of Maine residents each year. What We're Looking For: Customer Service Excellence: Demonstrated ability to provide courteous, accurate, and efficient service in a fast-paced setting with a diverse public. High Volume Readiness: Comfortable handling large numbers of customer interactions per day while maintaining composure and professionalism. Team Collaboration: Work effectively within a team, supporting shared goals and contributing to a respectful, productive workplace. Adaptability: Adjust quickly to new procedures, policies, and technologies as agency needs evolve. Attention to Detail: A focus on accuracy and thoroughness in completing tasks and managing responsibilities. Confidently make informed decisions and stay solution-focused while managing multiple priorities without sacrificing accuracy or customer satisfaction. Clear Communication: Strong verbal and written communication skills to explain complex rules and processes in a way that is easy for the public to understand. Problem-Solving: Identify and resolve issues efficiently while maintaining a calm and helpful demeanor. Professionalism: Consistently represent the Department with respect, integrity, and accountability. Key Competencies We Value: Emotional Intelligence: Empathetic, self-aware, and able to manage high-stress interactions with tact. Conflict Resolution: Handle difficult or emotional customer situations with patience and effectiveness. Time Management: Prioritize tasks and complete assignments accurately and on time. Commitment to Excellence: Dedication to high-quality work, accuracy, and upholding public trust. Continuous Improvement: A mindset focused on improving processes, learning new skills, and supporting team development. In This Role You Will: Deliver exceptional customer service in person and by phone while assisting customers with motor vehicle services. Accurately review and verify documentation for issuing driver's licenses, IDs, and vehicle registrations as well as other BMV services. Respond to customer inquiries regarding licensing laws, registration requirements, and BMV services. Accurately collect fees and process transactions. Assist with requests for address changes, driving records, and processing disability placard applications. Contribute to a team that handles thousands of customer interactions monthly, ensuring each is handled with courtesy and care. Minimum Qualifications: Training, education, and/or experience in office and administrative support work that demonstrates: Proficiency in applying a solid knowledge of the principles and practices of quality customer service to perform complex work in assisting the public with applications, fees, examinations, or social services that have an eligibility or compliance component. The ability to use independent decision-making on the appropriate processes to follow, information to process, and actions to take in accordance with standard procedures The ability to deal effectively with customers and maintain composure in stressful customer-service situations. Applicants must be authorized to work in the United States. Please note that this position is not eligible for visa sponsorship or STEM OPT extensions, and successful candidates will be required to complete an I-9 form upon hire. Why Join Our Team? We believe in supporting our workforce's health and well-being with a valuable total compensation package, including: • Work-Life Fit: Take time for yourself with 13 paid holidays, 12 days of sick leave, and 3+ weeks of vacation leave annually. Vacation leave accrual increases with years of service, and overtime-exempt employees receive personal leave. • Health Insurance Coverage: The State of Maine pays 85%-95% of employee-only premiums ($11,196.96 - $12,514.32 annual value), depending on salary. Use this chart to find premium costs for you and your family, including the percentage of dependent coverage paid by the State. • Dental Insurance: The State of Maine pays 100% of employee-only dental premiums ($387.62 annual value). • Retirement Plan: The State contributes the equivalent of 14.11% of the employee's pay towards the Maine Public Employees Retirement System (MainePERS). Contact information: Questions about this position should be directed to Terri Kanaris Talent Acquisitions Specialist, via email *********************** Application Instructions: To apply, click “Apply for this opening” and upload your cover letter, resume, and any relevant transcripts or certifications. Your resume must include month/year for each position and list related duties and responsibilities. Please note if any experience was part-time. Need a paper application? Download one [HERE] or call ************. Submit paper applications, cover letter, and resume before the closing date to: Office of Human Resources Secretary of State, Office of Human Resources 101 Hospital Street Augusta, ME 04330 Fax: ************ We are an Equal Opportunity Employer committed to building an inclusive workplace that respects and values diversity across all background . If you are unable to complete the online application, please contact the Human Resources representative listed on the job opening you are interested in applying for. They will work with you for an alternative method of submitting.
    $18.8-27 hourly Auto-Apply 9d ago
  • Care Coordinator

    Community Concepts 3.6company rating

    Customer care representative job in South Paris, ME

    Are you interested in supporting clients through collaboration, advocacy, and compassion? We are hiring a Care Coordinator in our South Paris location. This position provides a full range of care coordination services and health promotion for clients enrolled in the Behavioral Health Home (BHH), travels to meet with clients/families/teams regularly, and is full-time 40 hours per week. ** $1000.00 Sign-on Bonus ** Essential Duties : Creates and manages plans of care, coordinating services, and supports and encourages clients to participate in working toward goals from plans of care Works positively and proactively with a team of professionals to contribute to a team-based approach to care through promotion of access to care, client/family directed care planning, addressing behavioral-physical health integration, and provides connections to community resources and social support services Communicates with clients, families, and collaborators in a clear, honest, and supportive manner that overall enhances the clients experience with their care services Ensures that documentation is accurate, timely, and meets regulations Benefits: Comprehensive benefits package including health, dental, vision, life, short and long-term disability Paid Time Off Paid holidays Retirement plan with agency contribution Mileage Reimbursement Desired Qualifications: Associate's Degree in Human Services or related field required Bachelor's Degree in Human Services or related field preferred Holds a valid MHRT-C Other Requirements: Pre-employment background checks: Maine Background Check Center (SBI, Direct Care Worker Registry, Maine and National Sex Offender Registry, fraud, and federal debarment), DHHS- Child and Adult Protective, and DMV must be completed upon offer of hire and as a condition of continued employment; valid driver's license and travel within the service area is required. Community Concepts, Inc. is an Equal Opportunity Employer and Provider, committed to fair employment practices in full compliance with applicable laws. Qualified applicants shall receive consideration for employment without regard to religion, national origin, age, disability, ancestry, physical or mental condition, or any other legally protected characteristic. Please request any necessary accommodations to participate in the application process.
    $31k-36k yearly est. Auto-Apply 60d+ ago
  • Call Center Representative (Monterrey)

    Segoso Mexico

    Customer care representative job in Maine

    Full-time Description Segoso Mexico - Where Tomorrow is Today. Our mission is to provide uncompromising operational excellence by setting the highest standards in service and reliability. We achieve this through our five core values: Leadership, Training, Talent Acquisition, Rewards, and Technology. Position: Customer Service, Billing, and Soft Collections Representative Job Description: Segoso Mexico, a leading call center in Monterrey, is seeking dedicated Customer Service, Billing, and Soft Collections Representatives to join our team. We are looking for dependable, detail-oriented team players with strong communication and negotiation skills who excel in a fast-paced environment. Successful candidates will handle customer interactions, resolve billing issues, and manage soft collections with professionalism and efficiency. Key Responsibilities: Provide exceptional customer service via phone, email, or chat. Resolve billing inquiries and discrepancies efficiently. Conduct soft collections calls to assist customers with payment arrangements. Handle high call volumes while maintaining quality and accuracy. Collaborate with team members to meet performance metrics and goals. Document customer interactions and maintain accurate records. What We Offer: Paid training to ensure your success. Competitive hourly pay with a monthly performance bonus. Paid sick time and law-mandated benefits. Additional benefits, including pantry vouchers, major medical insurance, and savings funds (optional). Requirements Job Requirements Essential Skills and Qualifications: Proven experience in customer service, billing, soft collections, phone, and/or call center roles. Strong negotiation and communication skills to handle sensitive situations professionally. Ability to multitask and stay organized in a high-volume environment. Problem-solving mindset with a focus on delivering customer satisfaction. Dependable and team-oriented with a positive attitude. Preferred Qualifications: Familiarity with CRM systems or call center software. Experience in handling billing disputes or collections.
    $28k-36k yearly est. 60d+ ago
  • Customer Representative Specialist / Motor Vehicle Branch

    Secretary of State 4.1company rating

    Customer care representative job in Lewiston, ME

    If you are a current State of Maine employee, you must complete your application through the internal application process (Find Jobs Report). Please apply using your PRISM account. If you are on Seasonal Leave and do not have access to PRISM, contact your local Human Resources representative for application information. Department: Secretary of State / Bureau of Motor Vehicle Location: Lewiston Schedule: Monday - Friday Job Class & Grade: 6604 - 16 Salary: $18.76 - $27.03 Closing Date: January 21, 2026 This position starts at step 3 $20.75 Join Our Team at the Department of the Secretary of State At the Department of the Secretary of State, we are a team dedicated to providing efficient and exceptional service to our community. We prioritize work-life balance and offer excellent benefits to support our team in achieving professional success while maintaining personal well-being. Join a team that fosters a culture of teamwork, integrity, and continuous improvement, offering opportunities for growth and making a meaningful impact on the lives of our citizens. Are you ready to make a difference? We are looking for dedicated and collaborative individuals who thrive in a fast-paced, customer-focused environment. If you are passionate about delivering outstanding public service, contributing to a high-performing team, and supporting the people of Maine every day, we want you on our team. About the Position: The Customer Representative Specialist at the Bureau of Motor Vehicles (BMV) plays a vital front-line role in delivering direct, in-person service to the public. This is a high-volume, customer-facing position where professionalism, patience, and attention to detail are essential. You will be responsible for processing a wide range of transactions such as driver's licenses, state ID cards, vehicle registrations, titles, and related services. This includes interacting with customers at the counter, over the phone answering questions, and resolve issues. Exceptional customer service is not only expected, but also essential in this role. You are often the first point of contact for the public, and how you communicate and resolve concerns directly impacts the experience of thousands of Maine residents each year. What We're Looking For Customer Service Excellence: Demonstrated ability to provide courteous, accurate, and efficient service in a fast-paced setting with a diverse public. High Volume Readiness: Comfortable handling large numbers of customer interactions per day while maintaining composure and professionalism. Team Collaboration: Work effectively within a team, supporting shared goals and contributing to a respectful, productive workplace. Adaptability: Adjust quickly to new procedures, policies, and technologies as agency needs evolve. Attention to Detail: A focus on accuracy and thoroughness in completing tasks and managing responsibilities. Confidently make informed decisions and stay solution-focused while managing multiple priorities without sacrificing accuracy or customer satisfaction. Clear Communication: Strong verbal and written communication skills to explain complex rules and processes in a way that is easy for the public to understand. Problem-Solving: Identify and resolve issues efficiently while maintaining a calm and helpful demeanor. Professionalism: Consistently represent the Department with respect, integrity, and accountability. Key Competencies We Value Emotional Intelligence: Empathetic, self-aware, and able to manage high-stress interactions with tact. Conflict Resolution: Handle difficult or emotional customer situations with patience and effectiveness. Time Management: Prioritize tasks and complete assignments accurately and on time. Commitment to Excellence: Dedication to high-quality work, accuracy, and upholding public trust. Continuous Improvement: A mindset focused on improving processes, learning new skills, and supporting team development. In This Role You Will Deliver exceptional customer service in person and by phone while assisting customers with motor vehicle services. Accurately review and verify documentation for issuing driver's licenses, IDs, and vehicle registrations as well as other BMV services. Respond to customer inquiries regarding licensing laws, registration requirements, and BMV services. Accurately collect fees and process transactions. Assist with requests for address changes, driving records, and processing disability placard applications. Contribute to a team that handles thousands of customer interactions monthly, ensuring each is handled with courtesy and care. Minimum Qualifications: Training, education, and/or experience in office and administrative support work that demonstrates: Proficiency in applying a solid knowledge of the principles and practices of quality customer service to perform complex work in assisting the public with applications, fees, examinations, or social services that have an eligibility or compliance component. The ability to use independent decision-making on the appropriate processes to follow, information to process, and actions to take in accordance with standard procedures The ability to deal effectively with customers and maintain composure in stressful customer-service situations. Applicants must be authorized to work in the United States. Please note that this position is not eligible for visa sponsorship or STEM OPT extensions, and successful candidates will be required to complete an I-9 form upon hire. Why Join Our Team? We believe in supporting our workforce's health and well-being with a valuable total compensation package, including: • Work-Life Fit: Take time for yourself with 13 paid holidays, 12 days of sick leave, and 3+ weeks of vacation leave annually. Vacation leave accrual increases with years of service, and overtime-exempt employees receive personal leave. • Health Insurance Coverage: The State of Maine pays 85%-95% of employee-only premiums ($11,196.96 - $12,514.32 annual value), depending on salary. Use this chart to find premium costs for you and your family, including the percentage of dependent coverage paid by the State. • Dental Insurance: The State of Maine pays 100% of employee-only dental premiums ($387.62 annual value). • Retirement Plan: The State contributes the equivalent of 14.11% of the employee's pay towards the Maine Public Employees Retirement System (MainePERS). Contact information: Questions about this position should be directed to Terri Kanaris Talent Acquisitions Specialist, via email *********************** Application Instructions: To apply, click “Apply for this opening” and upload your cover letter, resume, and any relevant transcripts or certifications. Your resume must include month/year for each position and list related duties and responsibilities. Please note if any experience was part-time. Need a paper application? Download one [HERE] or call ************. Submit paper applications, cover letter, and resume before the closing date to: Office of Human Resources Secretary of State, Office of Human Resources 101 Hospital Street Augusta, ME 04330 Fax: ************ We are an Equal Opportunity Employer committed to building an inclusive workplace that respects and values diversity across all background . If you are unable to complete the online application, please contact the Human Resources representative listed on the job opening you are interested in applying for. They will work with you for an alternative method of submitting.
    $18.8-27 hourly Auto-Apply 15d ago
  • Clinical Care Oversight Professional (LPN/PTA/OTA)

    Centerwell

    Customer care representative job in Augusta, ME

    **Become a part of our caring community and help us put health first** As a Clinical Care Oversight Professional, you will provide clinical support to the assessment and evaluation of patients' needs and requirements to achieve and/or maintain optional wellness. Your work assignments are often straightforward and of moderate complexity. As a Clinical Care Oversight Professional, you will support a member's optimal wellness state by recommending members/families toward and facilitate the interaction with resources appropriate for the care and wellbeing of patients. You understand your own work area professional concepts/standards, regulations, strategies, and operating standards. You will make decisions regarding your own work approach/priorities and follow direction. Work is managed and often guided by precedent and/or documented procedures/regulations/professional standards with some interpretation. **Use your skills to make an impact** **Required qualifications:** + Minimum required education: LPN/PTA/OTA licensed in Florida with no disciplinary action. LPN candidates with multistate compact license can also be considered. + Ability to work independently under general instructions and with a team + Ability to clinically assess, plan, and advocate for patient's health needs + Ability to speak clearly and concisely + Ability to document calls and interaction by typing on a keyboard while speaking to a patient on the phone + Deliver care that exemplifies CenterWell Home Health's commitment to achieving 5-STAR quality, improved patient outcomes, and value-based care, in alignment with our mission to provide compassionate, personalized healthcare. **Preferred qualifications:** + A minimum of 1-2 years related work experience in Home Health + Experience with HomeCare HomeBase (HCHB) and/or PointClickCare Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required. **Scheduled Weekly Hours** 40 **Pay Range** The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $41,900 - $56,600 per year **Description of Benefits** Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. Application Deadline: 01-22-2026 **About us** About CenterWell Home Health: CenterWell Home Health specializes in personalized, comprehensive home care for patients managing a chronic condition or recovering from injury, illness, surgery or hospitalization. Our care teams include nurses, physical therapists, occupational therapists, speech-language pathologists, home health aides, and medical social workers - all working together to help patients rehabilitate, recover and regain their independence so they can live healthier and happier lives. About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation's largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first - for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one. **Equal Opportunity Employer** It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment. Centerwell, a wholly owned subsidiary of Humana, complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our full accessibility rights information and language options *************************************************************
    $41.9k-56.6k yearly 8d ago
  • Agent, Connectivity Center

    Kerzner International Holdings 3.9company rating

    Customer care representative job in Maine

    (18743) At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests' stay to bring their dreams and desires to life. With an atmosphere that's chic but wonderfully unstuffy, and a team who are meticulous but warm, we seek to exceed our guests' expectations at every possible turn. Resplendent at the entrance of Boka Bay, a fjord-like idyll on Montenegro's Adriatic Sea, One&Only Portonovi is a year-round haven where cultural wonders and fresh-air adventures meet the glamour of Europe's most fashionable new riviera. The warm Montenegrin charm is one of our most unique and valued assets. With abundant knowledge and generosity, we anticipate our guest's every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it's our passion. The Agent, Connectivity Center is responsible for managing all internal and external guest communications, including phone calls and emails, while serving as a key liaison between guests and resort departments.This role ensures all guest requests are accurately recorded, communicated, and followed through to completion using appropriate systems and tools. The Agent, Connectivity Center closely monitors each request to ensure timely resolution and the highest level of service delivery. In addition, the Agent, Connectivity Center plays a vital role in the guest pre-arrival journey by creating personalized itineraries and arranging reservations and bookings in line with guest preferences and One&Only brand standards, ensuring a seamless and memorable guest experience from the very first interaction. Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.
    $27k-33k yearly est. 2d ago
  • Personal Care Coordinator

    Crossroads for Women, I

    Customer care representative job in Portland, ME

    Job Description Are you interested in and passionate about helping support women in their recovery process? Crossroads is looking for you! We are seeking passionate Residential Support Workers to support women in recovery from substance use disorder in our women's residential treatment program. Qualifications: Valid Drivers License MHRT-1 or CRMA 40 hours Highschool diploma or equivalent CPR/First Aid or the ability to become certified Minimum of 1 year experience within mental health or substance use field Responsibilities include, but not limited to: - Ensuring clients are safe and following program scheduling - Supporting healthy boundaries while maintaining a positive and healthy environment - Facilitating medication observation - Transporting and accompanying clients to regular appointments - Ensuring Crossroads policies and protocols are followed This position works under the supervision of the Program Manager and supports clients and performs routine technical tasks as needed, in accordance with established agency policies and procedures. Crossroads proudly supports professional development and growth for all employees interested in learning more about substance use and co-occurring disorder and addiction rehabilitation. Our competitive compensation package includes: Paid vacation - accruals starting after successful completion of your probationary period Paid personal/sick days - starting day 1 of employment 6 holidays 401K plan with an employer match Health/Dental/Vision Life insurance paid by employer Short term/ long term disability Continuing education and professional development allowances Eligibility for annual merit increase based upon performance If you are looking to join a dedicated group of professionals and are inspired to have a meaningful impact on people's lives, we invite you to apply for this opportunity! Full time positions are open! Wednesday-Saturday overnights, 10pm-8am.
    $35k-52k yearly est. 23d ago
  • Care Coordinator

    Clarvida

    Customer care representative job in Bangor, ME

    at Clarvida - Maine Care Coordinator Employment Type: Full-time Salary: $52,000/year About the Role Clarvida is seeking a Care Coordinator to provide Targeted Case Management (TCM) and Behavioral Health Home (BHH) services to children and adults with behavioral or mental health diagnoses. In this role, you will meet with clients and families in their homes to assess strengths and emotional, behavioral, and physical needs, develop individualized treatment plans, and connect clients with appropriate community-based resources. You will engage clients and families regularly to support progress toward goals and collaborate with educational, vocational, medical, and behavioral health providers to deliver coordinated, wraparound services. Responsibilities ● Provide Targeted Case Management (TCM) and Behavioral Health Home (BHH) services ● Meet with clients and families in home and community settings ● Assess client strengths, needs, and barriers to care ● Develop and maintain individualized treatment and service plans ● Link clients to community-based resources and supports ● Coordinate care with medical, behavioral health, educational, and vocational providers ● Engage clients and families regularly to support progress and outcomes ● Maintain accurate, timely, and compliant documentation Requirements ● Bachelor's Degree in any field ● Ability to work independently in the community while collaborating with a multidisciplinary team ● Strong communication, organizational, and documentation skills ● Valid Driver's License and active automobile insurance Compensation & BenefitsFull-Time Employees ● Salary of $53,000/year ● $750 stay-on bonus ● Opportunity for incentive-based earnings up to $10,000 annually ● Flexible schedule ● Paid vacation days that increase with tenure ● Separate sick leave that rolls over annually ● Up to 10 paid holidays* ● Medical, dental, and vision insurance plan options ● DailyPay - access earned wages without waiting for payday* ● Training, development, and continuing education credits for licensure requirements All Employees ● 401(k) ● Free licensure supervision ● Employee Assistance Program ● Pet insurance ● National discounts on shopping, travel, Verizon, and entertainment ● Mileage reimbursement* ● Cell phone stipend* *Benefit availability may vary by position, state, or county. Employment Type Full-time How to Apply If you are passionate about coordinating care, supporting individuals and families, and connecting clients to meaningful community resources, we encourage you to apply for the Care Coordinator role with Clarvida. Learn more: ****************************************** See other opportunities: ************************************ Equal Opportunity Statement Clarvida is an equal opportunity employer committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability, veteran status, or any other protected characteristic. Keywords care coordinator Maine, behavioral health care coordinator, targeted case management Maine, behavioral health home Maine, community-based mental health jobs, Clarvida careers
    $52k-53k yearly Auto-Apply 60d+ ago
  • Customer Relations Specialist

    Bernie & Phyl's Furniture 3.4company rating

    Customer care representative job in South Portland, ME

    If you are an energetic individual, you have a great opportunity to join a successful and growing company! We offer an exciting, supportive, friendly work environment, flexible hours, a great benefits package and competitive wages! All Stores Open 7 Days a Week Weekend and Evening availability required Description: Complete various office support functions for in-store operations. RESPONSIBILITIES: Accounting Functions Handle all cash, checks and credit cards Balancing individual drawer at the end of their shift Assisting customers in the completion of financing applications Assist sales representatives with finalizing transactions. Customer Interactions/Clerical Functions Giving customers receipts and explaining company policies Promptly answer incoming calls and assisting customers Assist customers with questions regarding the arrival of their furniture and deliveries Adhering to all company policies and procedures Maintaining a professional and courteous manner Calling customers to schedule deliveries/update order status working from reports All other duties as assigned Qualifications High School diploma Comfort with computers and data entry Ability to professionally interact with the public Attention to detail and accuracy A strong work ethic and dependability a must At Bernie & Phyl's Furniture, we recognize and appreciate all of our team members hard work and dedication. If you view yourself as a professional and are interested in a career in our industry, we are interested in speaking with you. Bernie & Phyl's Furniture is an Equal Opportunity Employer
    $36k-50k yearly est. 12d ago
  • Customer Experience Representative

    Gonetspeed

    Customer care representative job in New Gloucester, ME

    Here at GoNetspeed, we believe in the power of connectivity. We believe that life doesn't wait for us to catch up. We believe that providing the fastest and most reliable Internet to the communities we serve means committing to the present and building for the future. And we believe that our amazing team of employees are the key to our future and vision of connecting communities for today and for whatever comes next. If this excites you, come and join our team. As a Customer Service Representative, you'll serve as the primary point of contact for new and existing customers. We do more than assist our customers, we deliver exceptional customer care experiences. In this key role, you'll develop and nurture strong customer relationships and deliver outstanding service. Every day, you'll support customers with service orders and billing analysis. You'll offer creative resolutions and connect your clients with the right products and services for their needs. PRIMARY DUTIES & RESPONSIBILITIES:Responsible for providing customer service for all customers. Very strong telecommunications skills, must be able to balance multiple, complex and time sensitive duties all at the same time.Experience in dealing with challenging interpersonal situations using flexibility to create positive change.Strong face to face, written and verbal communications skills.Experience diffusing difficult customer situations. REQUIRED EXPERIENCE & KNOWLEDGE:Two years of experience in direct or related industry.Associate degree in business or a combination of education and experience.Interact with complex database and management systems supporting customers. You'll thrive in this role if you're an effective communicator with excellent interpersonal skills. To be successful, you'll need to be familiar with bookkeeping practices and data management. If you're a detail-oriented problem solver with experience improving processes, this opportunity could be a great fit. GoNetspeed is an equal opportunity employer and does not discriminate on the basis of age, sex, gender identity, color, race, creed, national origin, religious persuasion, marital status, political belief, or disability. Thank you for choosing GoNetspeed as your potential next employer! We know you have other options when selecting an employer of choice and are so glad you chose to apply with us.
    $30k-47k yearly est. Auto-Apply 52d ago
  • Automotive Customer Service Advisor

    Berlin City Auto Group 4.3company rating

    Customer care representative job in Portland, ME

    Job DescriptionAre you an experienced Service Advisor ready for your next opportunity with a trusted brand that offers career growth, competitive pay, and a positive team culture? Berlin City Lexus seeks a customer-focused, results-driven Automotive Service Advisor to join our passionate service team in Portland, Maine! What We Offer: Competitive pay with training and mentorship- Income opportunity ranges from $80,000 to $120,000 annually Career growth opportunities and performance rewards Flexible schedule and paid time off that starts accruing upon employment Full benefits: medical, dental, vision, life & disability insurance 401(k) with company contribution Up to $75/month fitness reimbursement towards gym membership, fitness classes & more Employee discounts Supportive, fun team environment What You'll Do Provide top-notch customer experience and ensure timely service delivery and a high customer service rating Greet and assist service customers in person, by phone, via email, and text Write repair orders and maintain accurate records utilizing dealership software Follow up and clearly communicate about repairs, estimates, and recommended vehicle maintenance Verify warranty or service contract coverage What We're Looking For: 2+ years of experience as an Automotive Service Advisor (preferably working with a high-line manufacturer) Passionate about taking care of the customer with strong customer service, follow-up, and communication skills Ability to explain the recommended vehicle service needs to the customer in simple, clear terms A team-oriented, respectful approach with coworkers, customers, and vendors Goal-driven and committed to following the processes required to maintain a positive guest experience Focused on learning and ongoing professional development, and product knowledge A team-oriented, respectful approach with coworkers, customers, and vendors Requirements: Minimum of 2+ years of experience as an Automotive Service Advisor At least 18 years old Valid driver's license with a favorable motor vehicle driving record Must be able to pass a pre-employment criminal background check Authorized to work in the U.S. Who We Are: Berlin City Auto Group operates dealerships in Maine, New Hampshire, and Vermont. We're committed to a culture of humility, integrity, and passion, and our "Easy" philosophy means doing business in a way that puts people first. We want to hear from you if you want to grow your career in a welcoming, inclusive, and high-energy environment! Learn more and apply today: ****************************** EEOC Summit Automotive Partners is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. Summit Automotive Partners strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including pregnancy), gender (including gender nonconformity and status as a transgender individual), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state, or local law. All Summit Automotive Partners employees, other workers, and representatives are prohibited from engaging in unlawful discrimination. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment. ADA Summit Automotive Partners complies with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable state or local laws. Consistent with those requirements, Summit Automotive Partners will reasonably accommodate qualified individuals with a disability if such accommodation would allow the individual to perform the job's essential functions, unless doing so would create an undue hardship. If you believe you need an accommodation, refer any such request to the Human Resources Department. Summit Automotive Partners will also, where appropriate, provide reasonable accommodations for an employee's religious beliefs or practices. 191 Riverside Street, Portland, ME 04103
    $24k-27k yearly est. 15d ago
  • Customer Service Executive (Part-time)

    IWG PLC

    Customer care representative job in Stockholm, ME

    Part-Time Customer Service Executive (20+ hours per week, Monday to Friday or selected days) We are recruiting for part-time Customer Service Executives across our network of business centres in the UK. This is an excellent opportunity for students, people returning to work, or those seeking a second job! This position sits at the heart of our growing global organisation and is a critical role where you will have an opportunity to shine and deliver world-class customer service. You will be part of a dynamic team with amazing career opportunities, working regular and sociable hours and with the chance to unleash your full potential. We will expect you to: * Give our customers and their guests a warm and friendly welcome, every day. * Manage a range of on-site tasks to help our busy workspace run smoothly and happily. * Above all, help your customers and colleagues have a great day at work. What we can do for you You are reading the right advert if you are looking for: * A fun, challenging and rewarding career. * Great induction training and excellent ongoing learning and development. * Fantastic promotion prospects. * Generous, achievable incentives and sociable hours. About you What really matters is that you've got the right mindset. We'll provide everything else for you to build a fantastic career with IWG. All you need to bring is: * Great communication skills and a love of interacting with people. * A positive, outgoing and can-do attitude. * The ability to take direction, learn new skills and apply them with confidence. * The motivation to be your best every day - and the determination to be even better tomorrow. About IWG With almost 4,000 tech-enabled, sustainable and inspiring locations across the world, we're already seven times the scale of our nearest competitor - and we're continuing to grow. With 80% of the Fortune 500 already among our customers and plans to expand to 30,000+ centres over the next decade, we are uniquely placed to offer the right person exciting career opportunities as we continue pioneering the workspaces of tomorrow. We are also proud of reducing commuting-related carbon emissions by getting workers out of their cars and onto their bikes and their feet. Alongside our investments in advanced buildings, this supports our commitment to be carbon neutral. So don't hesitate. Apply today - and let's work together to help millions of people have a great day at work.
    $26k-36k yearly est. 11d ago
  • Customer Service Representative 833517

    Bonney Staffing 4.2company rating

    Customer care representative job in Auburn, ME

    Join Our Team - Urgently Hiring Customer Service Representative in Auburn! Job Title: Customer Service Representative Pay: $18 per hour Hours: Monday-Friday, 8:00 AM-5:00 PM What You'll Do: As a Customer Service Representative, you will be responsible for: Answering and transferring incoming calls with professionalism and courtesy. Greeting visitors and providing them with assistance as needed. Processing personnel records and handling updates accurately. Performing data entry tasks to maintain up-to-date records. Operating office equipment efficiently to support daily operations. Supporting HR projects and events to foster a positive workplace culture. What You'll Bring: The ideal candidate for this role will have: A High School Diploma or equivalent. Strong interpersonal and customer service skills. Proficiency in computer programs, including Microsoft Office and Outlook. The ability to collaborate effectively with multiple departments and team members. Why Join Us in Auburn? Flexible hours to help maintain a healthy work-life balance. Competitive pay and great benefits including affordable health and prescription coverage with no waiting period. Opportunities for personal development and growth within a supportive team culture. Location & Schedule: This position is on-site in Auburn, ME, and offers a stable work schedule from Monday to Friday. Ready to Take the Next Step? If you're ready to start a rewarding career as a Customer Service Representative in Auburn, apply today or contact our recruiting team to learn more. Don't wait; we're hiring now!
    $18 hourly 1d ago
  • Customer Service Advisor - Biddeford

    Scrub-A-Dub Auto Wash Centers

    Customer care representative job in Biddeford, ME

    Are you a people person? Do you love cars? New England's leading auto-wash company is seeking smiling customer service advisors to work in a fast-paced work environment. A 50+ year old family business, ScrubaDub is transforming the car wash experience in New England, and looking for new team members to grow with us. Responsibilities and Duties: Customer Education, Engagement and Sales: Greet every customer and advise them on best services and products for cleaning and maintaining their vehicle. Explain benefits and rewards programs while ensuring a positive customer experience with a friendly smile and helpful service! Cashier: Ring up customers while following ScrubaDub cash handling policies and register procedures for sales transactions. Store Operations: Maintain a clean and organized location. Complete necessary side-work and house-keeping items including cleaning the lot, and some basic maintenance work in the carwash. Requirements Qualifications and Skills: The ideal candidate is energetic, flexible and willing to work various shifts including nights and weekends based on the needs of the business. The ideal candidate has a passion for customer service, enjoys working in a fast-paced environment and is motivated by opportunity for growth and sales Good verbal & written communication skills preferred Basic computer skills to enter customer information as needed into our database Customer Service Experience and cash register experience is preferred but not necessary as we will train the right candidate Grit - you'll be working outside in the cold and the heat Benefits: Employees average $16-18 per hour with bonus and tips. Full-time employees are eligible for benefits. This position has opportunity for growth to management level positions. Other benefits include: Average wage of $16-18 per hour, with wages and performance based bonus included Health Insurance option for full time employees 401K Retirement plan with 3% employer match Free carwashes for your personal vehicle Growth potential at a fast growing company
    $16-18 hourly 60d+ ago
  • Welcome Center Representative - Weekends, Part Time

    Penobscot Bay YMCA 3.6company rating

    Customer care representative job in Rockport, ME

    Part-time Description Do you love helping people feel seen, supported, and excited to be part of something great? Join our Welcome Center team and become the heart of our YMCA community! We're looking for a friendly and organized teammate who thrives in a mission-driven environment to greet members, answer questions, and keep our front desk running smoothly at our Rockport facility. This is more than a customer service job - it's a chance to create connections, solve problems, and be a vital part of our community. Weekend Schedule: Saturdays, 6:45 AM to 12:45 PM, or potentially longer on days with scheduled birthday parties Sundays, 8:45 AM to 1 or 2 PM Note: We are offering a higher wage for this role than our standard Welcome Center position, to honor the weekend commitment What you'll do: Greet every member with warmth and positivity Help folks register for programs and navigate their Y experience Tackle tech like Daxko and CRM tools (we're willing to train the right candidate!) Work closely with all other teams to keep operations running seamlessly Keep the lobby area tidy and welcoming Handle cash, close out your register, and assist with light admin tasks Support mailings and member communications Get to know our members and help build a warm, connected community You're a great fit if: You've got strong communication skills and a team-first attitude You love being busy and helping people You're comfortable using computer systems You want to keep weekdays and nights free for other work or childcare needs. Why Join Us? Retirement Program - Access to retirement on Day 1, with potential eligibility for a 10% match from the YMCA after two years. Membership Perks - Enjoy a free annual YMCA membership ($696 value!) A Role That Makes a Difference - The PenBay Y is a community cornerstone where all people can connect, grow, and thrive, and you are a vital part of that vision. Requirements ESSENTIAL FUNCTIONS: Provide excellent service to members, guests, and program participants both in the Y and on the phone, contributing to member retention. Be creative in finding ways to successfully meet member needs. Greets members upon arrival and departure from Y and makes an effort to learn each member's name. Looks to ensure that all those entering our Y are checked in properly. Conducts discussions and/or tours responsive to the needs of prospective members; encourages and closes membership sales. Builds relationships with members; helps members connect with one another and the Y. Handles and resolves membership concerns and informs supervisor of unusual situations or unresolved issues. Utilizes Nationwide Reciprocity to check-in members from Ys outside our organization. Verifies their starting cash at the beginning of each shift. Accurately handles cash/check and electronic transactions and complete closeout at the end of each shift. Utilizes Daxko to process and record payments for membership sales & renewals, program registrations and one-time fee transactions. Provides proof of receipts to those who request via email or print. Receive and warm transfer calls to other staff members. Take messages and email staff as needed. Check front desk email daily. Assists with monthly membership mailings by stuffing, sealing and stamping envelopes. Additionally helps with monthly membership reports and filing applications as needed. Helps ensure Y programs are correctly entered into Daxko before each new program registration begins. Applies all Y policies associated with member services. Light cleaning of front desk and lobby areas. Perform other duties as necessary for the good of the association QUALIFICATIONS: Excellent interpersonal and problem solving skills. Ability to relate effectively to diverse groups of people from all social and economic segments of the community Previous customer service, sales or related experience. Knowledge of computers, email, and a basic knowledge of Microsoft Word and Excel Ability to multi-task in an outward customer facing fast-paced environment. WORK ENVIRONMENT AND PHYSICAL DEMANDS: While performing the duties of this job, the employee is regularly required to use a computer for extended periods of time and be able to communicate using a computer and phone/smart device. The employee frequently is required to sit and reach, and must be able to move around the work environment. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust. The noise level in the work environment is usually moderate. The above statements are intended to describe the general nature and level of work being performed by people assigned to do this job. Nothing listed is intended to be an exhaustive list of all responsibilities and duties required. The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Salary Description 17.00-19.00/hour, depending on experience
    $19k-23k yearly est. 10d ago
  • Care Coordinator

    Community Concepts 3.6company rating

    Customer care representative job in South Paris, ME

    Job Description Are you interested in supporting clients through collaboration, advocacy, and compassion? We are hiring a Care Coordinator in our South Paris location. This position provides a full range of care coordination services and health promotion for clients enrolled in the Behavioral Health Home (BHH), travels to meet with clients/families/teams regularly, and is full-time 40 hours per week. ** $1000.00 Sign-on Bonus ** Essential Duties: Creates and manages plans of care, coordinating services, and supports and encourages clients to participate in working toward goals from plans of care Works positively and proactively with a team of professionals to contribute to a team-based approach to care through promotion of access to care, client/family directed care planning, addressing behavioral-physical health integration, and provides connections to community resources and social support services Communicates with clients, families, and collaborators in a clear, honest, and supportive manner that overall enhances the clients experience with their care services Ensures that documentation is accurate, timely, and meets regulations Benefits: Comprehensive benefits package including health, dental, vision, life, short and long-term disability Paid Time Off Paid holidays Retirement plan with agency contribution Mileage Reimbursement Desired Qualifications: Associate's Degree in Human Services or related field required Bachelor's Degree in Human Services or related field preferred Holds a valid MHRT-C Other Requirements: Pre-employment background checks: Maine Background Check Center (SBI, Direct Care Worker Registry, Maine and National Sex Offender Registry, fraud, and federal debarment), DHHS- Child and Adult Protective, and DMV must be completed upon offer of hire and as a condition of continued employment; valid driver's license and travel within the service area is required. Community Concepts, Inc. is an Equal Opportunity Employer and Provider, committed to fair employment practices in full compliance with applicable laws. Qualified applicants shall receive consideration for employment without regard to religion, national origin, age, disability, ancestry, physical or mental condition, or any other legally protected characteristic. Please request any necessary accommodations to participate in the application process.
    $31k-36k yearly est. 19d ago
  • Customer Experience Representative

    Gonetspeed

    Customer care representative job in New Gloucester, ME

    Job DescriptionHere at GoNetspeed, we believe in the power of connectivity. We believe that life doesn't wait for us to catch up. We believe that providing the fastest and most reliable Internet to the communities we serve means committing to the present and building for the future. And we believe that our amazing team of employees are the key to our future and vision of connecting communities for today and for whatever comes next. If this excites you, come and join our team. As a Customer Service Representative, you'll serve as the primary point of contact for new and existing customers. We do more than assist our customers, we deliver exceptional customer care experiences. In this key role, you'll develop and nurture strong customer relationships and deliver outstanding service. Every day, you'll support customers with service orders and billing analysis. You'll offer creative resolutions and connect your clients with the right products and services for their needs. PRIMARY DUTIES & RESPONSIBILITIES:Responsible for providing customer service for all customers. Very strong telecommunications skills, must be able to balance multiple, complex and time sensitive duties all at the same time.Experience in dealing with challenging interpersonal situations using flexibility to create positive change.Strong face to face, written and verbal communications skills.Experience diffusing difficult customer situations. REQUIRED EXPERIENCE & KNOWLEDGE:Two years of experience in direct or related industry.Associate degree in business or a combination of education and experience.Interact with complex database and management systems supporting customers. You'll thrive in this role if you're an effective communicator with excellent interpersonal skills. To be successful, you'll need to be familiar with bookkeeping practices and data management. If you're a detail-oriented problem solver with experience improving processes, this opportunity could be a great fit.Benefits:401(k)401(k) matching Dental insurance Employee assistance program Employee discount Flexible spending account Health insurance Health savings account Life insurance Paid time off Referral program Vision insurance GoNetspeed is an equal opportunity employer and does not discriminate on the basis of age, sex, gender identity, color, race, creed, national origin, religious persuasion, marital status, political belief, or disability. Thank you for choosing GoNetspeed as your potential next employer! We know you have other options when selecting an employer of choice and are so glad you chose to apply with us.
    $30k-47k yearly est. 12d ago

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