Customer Service Specialist
Customer care representative job in Grants Pass, OR
Job Title: Customer Service Specialist
Work Type: 100% Onsite (Possible Hybrid in Future)
Time Zone: Pacific Time
Work Hours: 6:30 AM - 3:30 PM or 7:00 AM - 4:00 PM
Assignment Type: Temporary (Potential Temp-to-Perm)
Position Overview
As a Customer Service Specialist, you will represent Nassau OOGP Vision Group and ensure customers receive exceptional service. You will handle inbound calls, process orders, respond to inquiries, and maintain professionalism and accuracy in every customer interaction.
Key Responsibilities
Provide excellent customer service via phone, email, and chat channels.
Process customer orders accurately and efficiently.
Maintain a positive, empathetic, and professional attitude with customers at all times.
Demonstrate thorough knowledge of company products, promotions, and services.
Ensure one-call resolution whenever possible.
Record and resolve customer complaints in a timely and professional manner.
Communicate effectively with team members, supervisors, and managers.
Participate in ongoing training and development programs.
Attend and actively engage in team meetings.
Complete additional duties as assigned by the Manager.
Performance Goals
Quality Assurance: 90% rating on calls/emails/chat interactions
Transactions per Hour: 8 transactions/hour (6 for chat)
Availability: 85% minimum (limit unnecessary offline time)
Answered Interactions: 99% of interactions answered
Attendance: Compliant with company attendance policy
Training: Completion of assigned training and action steps
Required Skills & Qualifications
Minimum 2 years of customer service experience
Typing speed: Minimum 35 WPM
10-key proficiency (by touch)
Strong written and verbal communication skills
Professional email and chat communication etiquette
Ability to multitask in a fast-paced environment
Reliable, punctual, and detail-oriented
Customer Service Representative
Customer care representative job in Grants Pass, OR
Job Title: Customer Service Representative
Contract Duration: 3 months (Temp to perm Role)
Pay Rate: $15-$16/hour
Primary Responsibilities:
Follow established processes and systems to ensure Customer Care Standards are met or exceeded for every customer interaction.
Maintain a positive, empathetic, and professional attitude toward customers at all times.
Develop strong knowledge of the company's product portfolio, promotions, and operational procedures.
Demonstrate 100% follow-through to achieve one-call resolution and ensure customer satisfaction.
Process customer orders courteously, efficiently, and accurately with minimal errors.
Document and resolve customer complaints or concerns promptly and effectively.
Communicate regularly with Customer Service Supervisors and Managers to address customer issues and ensure expectations are met.
Attend and actively participate in team meetings, training sessions, and professional development activities.
Perform additional duties as assigned by management.
Specific Duties:
Provide quality service by answering incoming customer calls and entering orders accurately.
Communicate with customers across multiple channels, including phone, email, and chat.
Actively listen to customer concerns and offer solutions aligned with company policies.
Redirect calls to appropriate departments when necessary and follow up to ensure resolution.
Collaborate with team members and other departments to ensure overall customer and product satisfaction.
Promote additional services and products when appropriate to enhance customer experience.
Specific Skills Needed:
Min typing speed 35 wpm, 10 key by touch, phone experience. Professional communication skills
Performance Goals:
Quality Assurance: Achieve a 90% or higher rating on call, email, and chat interactions.
Productivity: Complete 8 transactions per hour (6 for chat).
Accessibility: Maintain at least 85% availability, minimizing offline time.
Response Rate: Ensure 99% of interactions are answered.
Attendance: Adhere to the company's attendance policy.
Training & Development: Complete all required training and action steps as assigned.
Benefits Info
Russell Tobin offers eligible employee's comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance and employee discounts with preferred vendors.
Customer Account Specialist
Customer care representative job in Central Point, OR
Full-time Description
Join a company that fosters career growth through formal job training and strategic leadership development programs. The amazing career opportunities at Hunter Communications are fueled by our rapidly expanding, state-of-the-art fiber internet and world-class customer service.
Position Overview
This hybrid role, based in Central Point, OR, offers a mix of remote flexibility and in-office collaboration. As a Customer Account Specialist, you will contact prospective customers to deliver tailored internet and phone solutions.
We are seeking a self-motivated, relationship-driven professional who enjoys problem-solving. If you excel at building rapport, identifying customer needs through thoughtful conversations, and providing personalized solutions, we'd love to have you on our team!
Sales & Customer Engagement
Handle inbound sales inquiries and guide customers through the selection process.
Proactively follow up with prospective customers to close sales and provide additional assistance.
Efficiently manage time to balance customer interactions, follow-ups, and administrative tasks.
Educate customers in pricing, promotions, and available services.
Assist customers with scheduling and rescheduling service appointments.
Attend local events to drive brand awareness as needed.
Order Processing & CRM Management
Process customer orders from phone, email, text, chat, and website inquiries.
Maintain accurate and up-to-date records in CRM systems (Salesforce, Rev.io).
Ensure seamless coordination between sales and installation teams.
Collaboration & Continuous Improvement
Work closely with cross-functional teams, including managers and senior leadership.
Participate in training and team meetings to enhance skills and contribute to company initiatives.
Demonstrate adaptability and a willingness to learn new systems and processes.
Meet and exceed sales goals and overall objectives.
Requirements
At Hunter Communications, we have rare and exceptional team collaboration. There is high trust, autonomy, empowerment, and a strong desire to see the value each unique person brings to the team and support their development at this job and their next. We're looking for someone who can help us be better together, with strengths like:
High school diploma or equivalent (associate or bachelor's degree preferred).
Prior experience in customer service, sales, or call center environments preferred.
Proficiency in CRM systems (Salesforce, Rev.io) and Google Suite or similar platforms.
Strong communication and problem-solving skills.
Ability to work independently and as part of a team.
Passionate about customer service and relationship-building.
Strong adaptability and willingness to learn.
Ability to multitask and prioritize in a fast-paced environment.
A proactive approach to problem-solving and customer engagement.
This is a full-time position, with working hours from 8:00am to 5:00pm Monday through Friday with occasional Saturday shifts.
Benefits
At Hunter Communications, all employees are offered a comprehensive benefits package, including medical, dental, and vision coverage, disability insurance, life insurance, and an employee assistance program. Employees also enjoy generous vacation, sick leave, and holiday time off, along with a 401(k)-program featuring a competitive employer match and multiple bonus opportunities.
Compensation
This position offers a base salary of $40,000 per year, plus commission. On average, team members who meet 100% of their sales quota earn approximately $3,500 per month in commissions, resulting in on-target earnings (OTE) of $82,000 annually.
Hunter Communications provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Salary Description $40,000 Annually + Generous Commission
Customer Relations Representative - State Farm Agent Team Member
Customer care representative job in Medford, OR
Job DescriptionBenefits:
Simple IRA
Hiring bonus
Bonus based on performance
Competitive salary
Flexible schedule
Opportunity for advancement
Paid time off
Training & development
Position Overview:
Are you ready to join a dynamic team that's been making waves in insurance since 2008? Look no further! Our agency is expanding, and we're seeking passionate individuals to join us on our journey. With an office in Medford, OR we offer flexible scheduling, a supportive work environment, and plenty of fun along the way. As part of our team of 8 seasoned professionals, you'll have the chance to engage with clients all over the state, helping them discover their insurance needs. Plus, enjoy quarterly outings and become part of a community that values growth and collaboration.
Ready to make your mark? Apply now and discover why we're a top choice for job seekers like you. .
Responsibilities:
Establish customer relationships and follow up with customers, as needed.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
Requirements:
Interest in marketing products and services based on customer needs
Excellent communication skills - written, verbal and listening
People-oriented
Detail oriented
Proactive in problem solving
Able to learn computer functions
Ability to work in a team environment
How to Apply:
Please review our website below, and if you think our office is a good fit, and you are ready to embark on an exciting career in insurance, we want to hear from you!
******************
Russ Wimmer - State Farm Agent is an equal opportunity employer and encourages applications from individuals of all backgrounds.
Autobody Customer Service Estimator
Customer care representative job in Grants Pass, OR
Job Description
About Us
At Grants Pass Automotive, we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee at Grants Pass Automotive is absolutely critical to its success. Our promise is to keep delivering the same award winning service and value that our community has come to expect from our dealership through the years. We are a growing autobody shop with great technicians and a great work environment. Pay will depend on experience and willingness to work as a team. Estimators should expect to make anywhere from $4000/ month for a beginner and up to $7000 for a experience estimator.
What We're Looking For
Grants Pass Automotive is looking for Body Shop Estimators to help support our booming Body Shop business and to provide our customers with exceptional experiences. The ideal candidate will flourish in a fast-paced and professional workplace. We are willing to grow and train the right person that is looking for a solid career in the automotive industry. .
Benefits
Medical and Dental
Vision Insurance
Life Insurance
401K Plan
Paid Training
Employee discounts on products and services
Responsibilities
Reviewing repair cost estimates with body shop manager
Determining feasibility of repair versus replacement of parts, such as bumpers, fenders, and doors
Evaluating practicality of repair as opposed to payment of vehicle market value before accident
Preparing insurance forms to indicate repair cost estimate and recommendations
Estimating cost of repainting, converting to special purposed, or customizing undamaged vehicles
Presenting information and responding to questions from groups or managers, clients, customers, and insurance companies
Qualifications
Confidence to handle high volume estimator needs under limited availability
Ability to read/interpret documents such as safety rules, operating, and maintenance instructions and procedures manual
Ability to write routine reports and correspondence
Excellent communication skills, high level of initiative, and ability to work in a team
Basic MS Office knowledge; computer software, internet proficiency, and general math skills
Experience in the estimating/body shop/automotive field Insurance company a big PLUS
Must be willing to submit to a background check and drug screen with a valid driver's license
Professional appearance in accordance with body shop policies / dress code
We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. We are committed to providing a safe, drug-free work environment. Applicants must be willing to submit to a pre-employment background check and drug test. Interested candidates must possess a valid driver's license and have a satisfactory driving record.
CSR
Customer care representative job in Medford, OR
TempToFT
Customer Service Representative (1707342) $17-$18 per hour, DOE
Medford, OR
Full Time; Temp-To-Hire
Ensure customer satisfaction through the accurate and timely processing of orders, fielding of customer inquiries, and professional communication over phone and email. Collaborate with managers, plant supervisors, and other employees to process orders, determine shipping lead times, and find answers to customer inquiries
Culture:
» Be a part of a culture of continuous product development; unique, high-quality products; with a well-trained, disciplined team that provides exceptional customer service throughout the entire organization.
» Generous time off - starting at 3 weeks of annualized PTO (first year is prorated based on start date), 9 company holidays plus 2 floating holidays
» 401(k) Savings and Investment Plan - Company makes automatic 2% contribution of eligible pay plus matching contributions of 50% up to the first 6% of eligible pay you contribute.
» Medical, Dental, Vision, Flexible Spending and Health Savings Accounts (HSA) beginning first day of employment; company funds a portion of HSA for high-deductible health plans
» Company paid Life & Disability Insurance including short term, Long Term, and Life
» Great Tuition Reimbursement program to support undergraduate or graduate programs available to all employees
» No experience required to be hired on and grow with this organization
Daily Workflow:
» Process accurate customer orders received by telephone, fax, web and email into ERP system
» Answer inbound calls and customer inquiries.
» Analyze customer information and match it to the appropriate product
» Be patient with telephone customers requests
» Assist customers with technical questions
» Verify all customer order information to ensure accuracy
» Ensure that the customer is completely satisfied before ending the call. This applies to anything from closing an order to solving a customer complaint.
» Assist customers with basic questions, refer more technical questions to appropriate staff
» Provide a high level of customer service, which in turn creates a high level of customer satisfaction
» Communicate regularly with other sales team members
» Seek input and direction from Sales Lead or Sales Manager
» Process accurate customer return material authorizations
» Print and mail daily invoices and credit memos
» Maintain excellent communication with other department managers and staff
» Consistently work on process improvement
» Maintain safe and clean working environment by complying with company policies and procedures
» Contribute to team effort by accomplishing related results as needed
» Other duties as assigned
We're Seeking:
» High School Diploma or GED
» Six months related experience, experience in assembly, telephone service and data entry for computers preferred
» Effectively communicate, verbally and in writing, with personnel in all departments
» Computer literacy is necessary
» Excellent customer service and organizational skills are required
» Must pass background check
» Must pass a drug test (THC ok)
Schedule:
» Monday - Friday 8 am - 4:30 pm
Equal Opportunity Employer: Employees and applicants are provided a full and fair opportunity for employment, career advancement, and access to programs without regard to race, color, religion, national origin, disability (physical or mental), sex, age, sexual orientation, genetic information, or parental status, and will not be discriminated against for any other legally protected group or status
#HIRE1
Customer Service Teammate
Customer care representative job in Medford, OR
TEXT "GOMILES" to ************ to APPLY!
GO Car Wash is one of the fastest growing car wash operators in the United States, with locations in multiple states spanning across the country. And we keep adding more sites!
At GO Car Wash, we're committed to providing an exceptional, supportive, winning work experience for all our Teammates. We believe by caring for our Teammates first, we'll have delighted customers and successful car washes, which in turn creates opportunities for us all.
If you love cars, enjoy serving others, and want to be active and work outside, then join us!
As a Customer Service Teammate at GO Car Wash, you'll be helping our customers care for their cars-in which they've invested a lot of money, time, and pride. This includes explaining our car wash options and requirements to customers, preparing and loading their cars in our car washes, and assisting customers with self-cleaning options. You'll also help maintain our car washes and sites to ensure we're providing a superior, clean car wash experience for all our customers.
To succeed at all of this, you must be able to:
Positively and energetically engage and communicate with customers
Quickly understand, retain, and follow directions and procedures-especially safety
Continuously stand, move, and smile for long periods of time
Also, you must:
Be at least 16 years old
Verify you can work in the US
We can offer you a fun, active, outdoor workplace, working with a team of enthusiastic car washers. We also offer competitive health, 401(k), and paid time off benefits, plus free car washes, as well as opportunity to grow your career with us while learning work/life skills you can transfer to whatever path you choose to take in your future.
Compensation.
Our Teammates in this role typically earn $17.05/hour, which includes a base pay of $15.05/hour plus an average of $2/hour in commission from membership sales. Commissions are uncapped, and our top performers regularly exceed $2/hour in additional earnings. Offer will depend on location and level of knowledge, skills, abilities, and experience.
To learn more about us, go to ******************
All qualified applicants will be considered for employment without regard to age, race, color, national origin, religion, gender, gender identity, sexual orientation,
disability
or veteran status, or any other actual or perceived basis protected by law.
Customer Relations Representative - State Farm Agent Team Member
Customer care representative job in Grants Pass, OR
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.
Responsibilities
Establish customer relationships and follow up with customers, as needed.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
As an Agent Team Member, you will receive...
Simple IRA
Salary plus commission/bonus
Health stipend
Paid time off (vacation and personal/sick days)
Flexible hours
Hiring bonus
Growth potential/Opportunity for advancement within my agency
Requirements
Interest in marketing products and services based on customer needs
Excellent communication skills - written, verbal and listening
People-oriented
Detail oriented
Proactive in problem solving
Able to learn computer functions
Ability to work in a team environment
Property and Casualty license (must be able to obtain)
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
Customer Relations Representative - State Farm Agent Team Member
Customer care representative job in Grants Pass, OR
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.
Responsibilities:
Establish customer relationships and follow up with customers, as needed.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
As an Agent Team Member, you will receive...
Simple IRA
Salary plus commission/bonus
Health benefits
Paid time off (vacation and personal/sick days)
Flexible hours
Growth potential/Opportunity for advancement within my agency
Licensing paid by agency
Requirements:
Interest in marketing products and services based on customer needs
Excellent communication skills - written, verbal and listening
People-oriented
Detail oriented
Proactive in problem solving
Able to learn computer functions
Ability to work in a team environment
Must have prior sales/insurance experience
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
Customer Relations Representative - State Farm Agent Team Member
Customer care representative job in Grants Pass, OR
Job DescriptionBenefits:
Licensing paid by agency
Bonus based on performance
Competitive salary
Flexible schedule
Opportunity for advancement
Paid time off
Training & development
ROLE DESCRIPTION:
As a Customer Relations Representative - State Farm Agent Team Member with Nicole Whitcomb - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Manage customer inquiries and resolve issues.
Maintain customer records and update information as needed.
Assist with customer retention strategies.
Coordinate with other departments to ensure customer satisfaction.
QUALIFICATIONS:
Communication and problem-solving skills.
Experience in customer service preferred.
Ability to handle high-stress situations calmly.
Customer Relations Representative - State Farm Agent Team Member
Customer care representative job in Grants Pass, OR
Job DescriptionBenefits:
401(k) matching
Bonus based on performance
Competitive salary
Employee discounts
Opportunity for advancement
Paid time off
Training & development
ROLE DESCRIPTION:
As a Customer Relations Representative - State Farm Agent Team Member with Tom Randall - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Manage customer inquiries and resolve issues.
Maintain customer records and update information as needed.
Assist with customer retention strategies.
Coordinate with other departments to ensure customer satisfaction.
QUALIFICATIONS:
Communication and problem-solving skills.
Experience in customer service preferred.
Ability to handle high-stress situations calmly.
Customer Service Teammate
Customer care representative job in Medford, OR
Job Description
TEXT "GOMILES" to ************ to APPLY!
GO Car Wash is one of the fastest growing car wash operators in the United States, with locations in multiple states spanning across the country. And we keep adding more sites!
At GO Car Wash, we're committed to providing an exceptional, supportive, winning work experience for all our Teammates. We believe by caring for our Teammates first, we'll have delighted customers and successful car washes, which in turn creates opportunities for us all.
If you love cars, enjoy serving others, and want to be active and work outside, then join us!
As a Customer Service Teammate at GO Car Wash, you'll be helping our customers care for their cars-in which they've invested a lot of money, time, and pride. This includes explaining our car wash options and requirements to customers, preparing and loading their cars in our car washes, and assisting customers with self-cleaning options. You'll also help maintain our car washes and sites to ensure we're providing a superior, clean car wash experience for all our customers.
To succeed at all of this, you must be able to:
Positively and energetically engage and communicate with customers
Quickly understand, retain, and follow directions and procedures-especially safety
Continuously stand, move, and smile for long periods of time
Also, you must:
Be at least 16 years old
Verify you can work in the US
We can offer you a fun, active, outdoor workplace, working with a team of enthusiastic car washers. We also offer competitive health, 401(k), and paid time off benefits, plus free car washes, as well as opportunity to grow your career with us while learning work/life skills you can transfer to whatever path you choose to take in your future.
Compensation.
Our Teammates in this role typically earn $17.05/hour, which includes a base pay of $15.05/hour plus an average of $2/hour in commission from membership sales. Commissions are uncapped, and our top performers regularly exceed $2/hour in additional earnings. Offer will depend on location and level of knowledge, skills, abilities, and experience.
To learn more about us, go to ******************
All qualified applicants will be considered for employment without regard to age, race, color, national origin, religion, gender, gender identity, sexual orientation,
disability
or veteran status, or any other actual or perceived basis protected by law.
U-Box Customer Care Representative (CDL)
Customer care representative job in Medford, OR
Have you ever wished the open road could be your office? If so, then consider becoming U-Haul Company's newest U-Box Customer Care Representative (CCR; local delivery driver). As a CCR, you will be responsible for U-Box containers and ensuring that customers are provided with friendly and courteous service. Experience a rewarding job and a caring company culture with U-Haul.
U-Haul Offers:
Career stability
Opportunities for advancement
Mindset App Reimbursement
Gym Reimbursement Program
Health insurance & Prescription plans, if eligible
Paid holidays, vacation, and sick days, if eligible
Life insurance
MetLaw Legal program
MetLife auto and home insurance
Discounts on Apple products, Dell computers, cell phone plans, hotels, and more
401(k) Savings Plan
Employee Stock Ownership Plan (ESOP)
24-hour physician available for kids
Dental & Vision Plans
Business travel insurance
You Matter EAP
LifeLock Identity Theft Protection
Critical Illness/Group Accident Insurance
Dave Ramsey's SmartDollar Program
U-Box Customer Care Driver Responsibilities:
Operate a flatbed truck (training provided).
Operate an 8000-lb propane forklift or a truck-mounted forklift (training provided).
Load and unload storage containers for delivery.
Transport storage containers to and from specified destinations, e.g., customers' homes and businesses - local routes only.
Participate in ongoing continuous U-Haul education through U-Haul University.
Minimum Requirements:
Clean motor vehicle driving record
High school diploma or equivalent
Department of Transportation certification
Commercial driver's license (CDL)
Work Environment:
The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts, machines, fumes or chemicals. May be required to use protective clothing or gear such as masks, goggles, gloves or shields.
Physical Demands:
The work requires some physical exertion, such as long periods both indoors and outdoors while remaining stationary, traversing spaces, repositioning to reach and use tools, and moving a minimum of 50 lbs assisted or unassisted.
U-Haul Holding Company, and its family of companies including U-Haul International, Inc. (“U-Haul”), continually strives to create a culture of health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire individuals who use nicotine products. The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. U-Haul has observed this hiring practice since February 1, 2020 as part of our commitment to a healthy work environment for our team.
U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.
Auto-ApplyAutobody Customer Service Estimator
Customer care representative job in Grants Pass, OR
About Us
At Grants Pass Automotive, we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee at Grants Pass Automotive is absolutely critical to its success. Our promise is to keep delivering the same award winning service and value that our community has come to expect from our dealership through the years. We are a growing autobody shop with great technicians and a great work environment. Pay will depend on experience and willingness to work as a team. Estimators should expect to make anywhere from $4000/ month for a beginner and up to $7000 for a experience estimator.
What We're Looking For
Grants Pass Automotive is looking for Body Shop Estimators to help support our booming Body Shop business and to provide our customers with exceptional experiences. The ideal candidate will flourish in a fast-paced and professional workplace. We are willing to grow and train the right person that is looking for a solid career in the automotive industry. .
Benefits
Medical and Dental
Vision Insurance
Life Insurance
401K Plan
Paid Training
Employee discounts on products and services
Responsibilities
Reviewing repair cost estimates with body shop manager
Determining feasibility of repair versus replacement of parts, such as bumpers, fenders, and doors
Evaluating practicality of repair as opposed to payment of vehicle market value before accident
Preparing insurance forms to indicate repair cost estimate and recommendations
Estimating cost of repainting, converting to special purposed, or customizing undamaged vehicles
Presenting information and responding to questions from groups or managers, clients, customers, and insurance companies
Qualifications
Confidence to handle high volume estimator needs under limited availability
Ability to read/interpret documents such as safety rules, operating, and maintenance instructions and procedures manual
Ability to write routine reports and correspondence
Excellent communication skills, high level of initiative, and ability to work in a team
Basic MS Office knowledge; computer software, internet proficiency, and general math skills
Experience in the estimating/body shop/automotive field Insurance company a big PLUS
Must be willing to submit to a background check and drug screen with a valid driver's license
Professional appearance in accordance with body shop policies / dress code
We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. We are committed to providing a safe, drug-free work environment. Applicants must be willing to submit to a pre-employment background check and drug test. Interested candidates must possess a valid driver's license and have a satisfactory driving record.
Auto-ApplyEntry Level Customer Service/Sales
Customer care representative job in Medford, OR
Ambition over experience Are you ready to redefine your career and enjoy the freedom of working from anywhere? We're on the lookout for individuals hungry for success, seeking a work environment that prioritizes flexible schedules, residual income, and unlimited growth potential. Join us for a unique opportunity where mentorship takes center stage, fostering collaboration instead of competition.
Why Choose Us: • Location Freedom: Embrace the freedom to work from anywhere in the world, allowing you to create your ideal work environment. • Flexible Schedule: Design your workday around your life, not the other way around. Enjoy a schedule that adapts to your needs, allowing for a better work-life balance. • Residual Income: Shift your mindset from one-time earnings to longterm success with a focus on residual income. Build a sustainable stream of earnings that continues to grow over time. • Unlimited Growth Potential: Break free from limitations and explore endless personal and professional growth possibilities. Your success has no bounds here. • Mentorship-Centric Culture: Experience a supportive culture where mentorship is not just a buzzword but a fundamental aspect of your journey. Grow in the business with guidance, not by competing against others.
Your Journey: • Residual Income Development: Learn the art of cultivating residual income streams, ensuring financial stability and growth. • Unlimited Growth: Explore opportunities for unlimited growth as you chart your course in a company that values your ambition. • Mentorship Embrace: Engage with mentors invested in your success, providing guidance and insights to help you flourish in the business. • Flexible Excellence: Harness the power of a flexible schedule to achieve excellence in your work without sacrificing personal freedom.
Qualifications: • Ambition Over Experience: No prior experience is necessary - we value ambition, determination, and a hunger for success. • Adaptability: Thrive in a dynamic work environment, embracing change as a catalyst for growth. • Tech-Enthusiast: Comfortable utilizing technology to enhance your productivity and collaboration.
If you're ready to embark on a career where your success is not a solitary journey but a shared venture, apply now. Let's build something extraordinary together.
Ignite your potential - Apply today!
Auto-ApplyCustomer Service Representative - Medford, OR
Customer care representative job in Medford, OR
Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field
Job Description
Tasks
Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
Check to ensure that appropriate changes were made to resolve customers' problems.
Determine charges for services requested, collect deposits or payments, or arrange for billing.
Refer unresolved customer grievances to designated departments for further investigation.
Review insurance policy terms to determine whether a particular loss is covered by insurance.
Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.
Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods.
Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills.
Tools
used in this occupation:
Autodialers
- Autodialing systems; Predictive dialers
Automated attendant systems
- Voice broadcasting systems
Automatic call distributor ACD
- Automatic call distribution ACD system
Scanners
Standalone telephone caller identification
- Calling line identification equipment; Dialed number identification systems DNIS
Technology
used in this occupation:
Contact center software
- Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani Email
Customer relationship management CRM software
- Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRM
Electronic mail software
- Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft Outlook
Network conferencing software
- Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani Chat
Spreadsheet software
- Microsoft Excel
Knowledge
Customer and Personal Service
- Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Clerical
- Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
English Language
- Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Qualifications
Skills
Active Listening
- Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Speaking
- Talking to others to convey information effectively.
Service Orientation
- Actively looking for ways to help people.
Persuasion
- Persuading others to change their minds or behavior.
Reading Comprehension
- Understanding written sentences and paragraphs in work related documents.
Critical Thinking
- Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Writing
- Communicating effectively in writing as appropriate for the needs of the audience.
Coordination
- Adjusting actions in relation to others' actions.
Social Perceptiveness
- Being aware of others' reactions and understanding why they react as they do.
Negotiation
- Bringing others together and trying to reconcile differences.
Abilities
Oral Comprehension
- The ability to listen to and understand information and ideas presented through spoken words and sentences.
Oral Expression
- The ability to communicate information and ideas in speaking so others will understand.
Speech Clarity
- The ability to speak clearly so others can understand you.
Speech Recognition
- The ability to identify and understand the speech of another person.
Written Expression
- The ability to communicate information and ideas in writing so others will understand.
Near Vision
- The ability to see details at close range (within a few feet of the observer).
Problem Sensitivity
- The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
Written Comprehension
- The ability to read and understand information and ideas presented in writing.
Deductive Reasoning
- The ability to apply general rules to specific problems to produce answers that make sense.
Inductive Reasoning
- The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
Additional Information
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Fuel Attendant/Customer Service Rep.
Customer care representative job in Medford, OR
Job Description
The Fuel Attendant & Customer Service Representative supports the day-to-day operations of the store and fueling station. This position ensures the safe and efficient operation of fuel dispensing, assists customers both inside and outside the store, and maintains a clean, safe, and welcoming environment. The role combines excellent customer service, fueling assistance, and adherence to company safety and operational standards.
Responsibilities and Duties:
Customer Service & Sales
Greet all customers promptly and professionally, providing a welcoming and positive experience (“Welcome to H&S” / “Welcome to Chevron”)
Deliver efficient, friendly, and accurate service at checkout and during fueling interactions Communicate promotions, loyalty programs, and product recommendations to customers
Provide assistance with fueling, propane dispensing, and other customer needs
Handle customer inquiries or concerns and escalate to management as needed
Fueling Operations & Safety
Safely operate fuel pumps and propane dispensers in compliance with all company, state, and federal safety regulations
Verify proper fuel types and pump markings to ensure accuracy and prevent contamination
Monitor fueling area for leaks, spills, or hazards; respond promptly and report any incidents to management
Follow all safety protocols, including emergency fuel shutoff procedures
Maintain required training and certifications related to fuel and propane handling
Cash Handling & Register Operations
Accurately process cash, credit, and debit transactions through the Point of Sale (POS) system
Perform cash counts, safe drops, and drawer balancing per company policy
Verify identification for restricted sales (alcohol, tobacco, lottery, or credit purchases)
Ensure compliance with cash-handling and loss-prevention procedures
Store & Fueling Area Maintenance
Keep both the interior and exterior areas of the station clean and well-maintained
Maintain fuel island supplies including squeegees, paper towels, and windshield cleaner
Clean and restock self-serve beverage and food stations, ensuring freshness and quality
Empty trash receptacles, sweep pump areas, and maintain restrooms and entryways
Report maintenance issues, pump malfunctions, or safety hazards immediately
Teamwork & Operational Support
Collaborate with team members to achieve store goals and maintain smooth operations
Assist with deliveries, stocking, and merchandise rotation
Support special projects or promotions as assigned by management
Follow all company policies, procedures, and operational standards
Education and Work Experience
High school diploma or equivalent preferred
Previous experience in retail, fuel service, or customer service environment preferred
Basic understanding of fuel safety and compliance procedures preferred
Ability to complete propane training (as required by state/local regulation)
Skill Set
Strong customer service and communication skills
Safety-focused mindset with attention to detail
Ability to multitask and maintain organization in a fast-paced environment
Dependable, self-motivated, and able to follow direction
Basic computer and POS system proficiency
Ability to learn and apply fueling and safety procedures
Team-oriented attitude with flexibility for various duties
Physical Demands and Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Frequent standing, walking, bending, and reaching throughout the shift
Ability to lift, carry, and move items up to 50 pounds
Exposure to outdoor weather conditions, including heat, cold, and rain
Regular exposure to fuel fumes and cleaning chemicals (PPE provided)
Must be able to work flexible hours, including evenings, weekends, and holidays
Must be able to communicate clearly in person and over the phone
11AM - 7PM
Thursday through Sunday
Customer service Specialist
Customer care representative job in Grants Pass, OR
Customer service needs 2+ years experience
Customer service requires:
Type min of 35 wpm 10 key by touch
Able to communicate via email or chat in professional manner Able to multi task.
Follow established processes and systems to ensure that Customer Care Standards are met or exceeded for every customer contact. Maintaining a positive, empathetic, and professional attitude toward customers at all times.
Develop a strong knowledge of our product portfolio and procedures
Demonstrate 100% follow through in every commitment in an effort to provide one call resolution.
Effectively communicate additional promotions and services we offer.
Process customer orders in a courteous, efficient, timely manner with minimal errors.
Properly document customer complaints and concerns immediately and facilitate satisfactory resolution
Customer Service Specialist
Customer care representative job in Grants Pass, OR
Customer Service Specialist needs 1+ years customer service or call center exeprience
Customer Service Specialist requires:
Type min of 35 wpm 10 key by touch
Able to communicate via email or chat in professional manner
Able to multi task
6-3pm or 7-4pm PT
Onsite
Customer Service Specialist duties:
Answer calls in timely manner
Give excellent Customer Service to our accounts
Process orders from phone calls or emails
Complete reports as assigned.
Demonstrate 100% follow through in every commitment in an effort to provide one call resolution.
Effectively communicate additional promotions and services we offer.
Process customer orders in a courteous, efficient, timely manner with minimal errors.
Customer Service/Ground Operations Agent - MFR
Customer care representative job in Medford, OR
This position is responsible for providing customer service to all customers, including scheduled or charter services. Responsibilities will also include ground operations, aircraft cleaning, security, operations and commissary duties as required.
Visa Sponsorship Available: No
Minimum Requirements
• Combination of Education and Experience will be considered. Must be authorized to work in the US as defined by the Immigration Act of 1986. Must pass a Criminal Background Check.
• Education: High School Diploma/GED.
• Education Details: GED Equivalent.
• Years of Experience: Minimum one (1) year Customer Service experience of the equivalent in related training and/or experience; Airline industry preferred.
• Must be at least 18 years of age and possess a valid driver's license.
• Ability to read, write, and speak English in order to receive and understand instructions, directives, and ensure safety, as well as the ability to interact with customers, is a requirement of the job.
Preferred Requirements
• Basic computer skills; Knowledge of general office equipment.
• Must be people oriented, highly motivated with a positive and friendly attitude.
• Must be available to work varied hours including nights, weekends and holidays and must be able to stay late for irregular operations.
• Must be well groomed and adhere to dress code policy.
• Ability to work efficiently under time constraints.
• Must be at least 18 years of age and possess a valid driver's license.
• Must be available to attend required training.
• TRAINEE STATUS: Upon offer of employment, you will remain in trainee status until successful completion of all practical and written curriculum.
Job Duties
• Process tickets, check baggage, monitor carry-on baggage for size and quantity, and assign seats.
• Provide information on arrival and departure times, boarding procedures, carry-on regulations, and seating arrangements.
• Marshal in the planes and push back the aircraft.
• Handle denied boarding situations, solicit volunteers, re-accommodate customers and provide hotel, meal, and taxi vouchers when appropriate.
• Assist Customers with special needs, i.e., Customers who need assistance in boarding Load and unload baggage and co-mail of various weight and dimensions to and from aircraft and applicable airport baggage areas.
• Operate heavy, motorized machinery/equipment including, but not limited to tugs, tractors, belt loaders, bag carts, push-back tractors, deicers, etc.
• Enforce safety/security measures and monitors safety sensitive zones Ensure FAA.
• Ensure Allegiant Air and airport regulations are followed.
• Other duties as assigned.
Physical Requirements
The Physical Demands and Work Environment described here are a representative of those that must be met by a Team Member to successfully perform the essential functions of the role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role.
Office - While performing the duties of this job, the Team Member is regularly required to stand, sit, talk, hear, see, reach, stoop, kneel, and use hands and fingers to operate a computer, key board, printer, and phone. May be required to lift, push, pull, or carry up to 20 lbs. May be required to work various shifts/days in a 24-hour situation. Regular attendance is a requirement of the role. Exposure to moderate noise (i.e. business office with computers, phones, printers, and foot traffic), temperature and light fluctuations. Ability to work in a confined area as well as the ability to sit at a computer terminal for an extended period of time. Some travel may be a requirement of the role.
Airport Agent - While performing the duties of this job, the Team Member is regularly required to stand, sit, talk, hear, see, reach, stoop, kneel, climb and use hands and fingers to operate various types of tools and equipment (i.e. hand trucks, carts, ramps, tugs, etc.). May be required to lift, push, pull, or carry up to 300 lbs. May be required to work various shifts/days in a 24-hour situation. Regular attendance is a requirement of the role. Exposure to heights, small spaces, extreme noise (i.e. airport with planes, vehicles, and other machinery), temperature, wind, and light fluctuations. Ability to work in a confined area as well as the ability to crawl in and out of small spaces for extended periods of time. Ability to wear personal protective gear. Some travel may be a requirement of the role.
Essential Services Provider
Allegiant as a national air carrier is deemed an essential service provider during declared national and state emergencies. Team Members will be required to report to their assigned trip or work location during national and state emergencies unless prohibited by local, state or federal order.
EEO Statement
Equal Opportunity Employer: Disability/Veteran
For more information, see Allegiant.com/careers
People of color, women, LGBTQIA+, immigrants, veterans and persons with disabilities are encouraged to apply.