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  • Call Center Representative I

    OUC 4.5company rating

    Customer care representative job in Orlando, FL

    Call Center Representative Hiring Event Tuesday January 13, 2026 OUC - The Reliable One - is excited to host a hiring event for Call Center Representatives to join our dynamic Customer Experience & Sales division. At OUC, we don't just work - we're building a bright future of innovation, service, and transformation for generations to come. We're looking for passionate, customer-focused professionals who thrive in a fast-paced environment and are dedicated to delivering exceptional service. If you're ready to grow your career with a respected employer that values learning, development, and people-first thinking - apply today! Enjoy comprehensive paid training that includes classroom learning and hands-on practice to fully prepare you for success. How Our Hiring Event Works Submit Your Application: Complete and submit your online application. Selection Process: Candidates who meet the qualifications will be invited to the hiring event. Contingent Job Offers: Candidates selected during interviews will receive a contingent job offer within 24-48 hours. Work Schedule Our Contact Center operates Monday-Friday, 7:00 a.m. - 6:00 p.m. After completing training, your schedule will fall within these operating hours. Hybrid schedule after training: 3 days in office (to include Tuesdays and Thursdays) and 2 days remote Training Schedule: Monday-Friday, 8:00 a.m. - 5:00 p.m. Work Location This position may be assigned after training to any of OUC's three Orlando locations upon completion of training: Downtown Orlando (100 W. Anderson St.), Gardenia Center (3800 Gardenia Ave.), or Pershing (6003 Pershing Ave.). Why You'll Love Working Here - A Few Highlights Competitive weekly pay & stable day shift schedule No late evenings or weekends Paid classroom and on-the-job training Very low-cost medical and dental benefits, plus paid life insurance (effective on hire date) Robust Retirement Program, including a cash balance account with employer match and a health reimbursement account Generous paid vacation, holidays, and sick time Tuition assistance Paid memberships in professional associations Click here to view our Benefits Summary. The Ideal Candidate Will Have: High School Diploma or GED An Associate degree or higher may substitute for one (1) year of experience 3+ years of customer call center or direct customer service experience Experience with higher-level service tasks such as: Servicing accounts Processing payments Investigating account issues Navigating complaint resolution Bilingual skills in Spanish (speaking, reading, and writing) are a plus Previous utility industry experience is highly valued Pay Rate: $19.074 per hour Work location: 3800 Gardenia Ave, Orlando, FL 32839 Please see below a complete Job description for this position. Job Purpose: Responsible for handling a variety of aspects related to a customer's inquiry and account management, including, but not limited to initiating and terminating a customer's account, processing a payment arrangement, updating an account with proper notes, resolving billing issues, creating and explaining adjustments, high bill counseling, etc. Serve as a liaison between OUC and its current and potential customers. Accept ownership for effectively handling customer issues, complaints and inquiries over the phone, and keeping customer satisfaction at the core of every decision and behavior. Primary Functions: Confer with customers to provide routine information about utilities products or services, take or enter orders, or obtain details of complaints; Resolve customer's service or bill-related concerns by ordering appropriate investigations for concerns and/or tests that would determine the causes of product malfunctions as reported by customers; Use Customer Information Systems (i.e. PSERM, CC&B) to update and keep accurate records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken; Refer unresolved customer grievances to designated departments for further investigation; Transfer customer calls to the appropriate department when call concerns matters other than customer service; Refer customers needing to make payments to the methods available (i.e. payment phone line, OUC website, authorized payment centers) Identify customers' needs, clarify information, research every issue, and provide solutions and alternatives; Handle sensitive situations and challenging customer inquiries via the telephone; explain company policies and procedures to internal and external customers; Develop a familiarity with different aspects of OUC's Customer Service organization through cross-training and exposure to various tasks or functions; Handle returned correspondence and billing; Meet personal/team quantitative and qualitative goals set by management; Perform other duties as assigned. Education/ Certification/ Years of Experience Requirements: High School Diploma or GED Minimum of three (3) years of customer call center experience or direct customer service experience handling higher-order requests such as servicing accounts, processing payments, investigating account issues, etc. Associates Degree or higher from an accredited college or university may substitute for one (1) year of the above experience Bilingual in Spanish OR Portuguese OR Haitian Creole, to include speaking, reading, and writing (preferred) Technical Requirements: Working knowledge of all, but not limited to the following: Call center operations; Customer service practices and principles; Familiarity with all, but not limited to, the following: Software Application (i.e. Customer Information System (CIS) such as PSERM or CC&B); Equipment (i.e. Hands-free communication headset) Related industry, organizational, and departmental regulatory guidelines, best practices, and procedures; Ability to: Multitask in a fast-paced environment; Clearly articulate information to customers over the phone; Handle confidential customer information in an ethical manner; Utilize job aides and other resources to assist customers; Make arithmetic computations using whole numbers, fractions and decimals, and compute rates, ratios, and percentages; Use Microsoft Office Suite (Word, Excel, Outlook, etc.) and standard office equipment (telephone, computer, copier, etc.). OUC-The Reliable One is an Equal Opportunity Employer who is committed through responsible management policies to recruit, hire, promote, train, transfer, compensate, and administer all other personnel actions without regard to race, color, ethnicity, national origin, age, religion, disability, marital status, gender, sexual orientation, gender identity or expression, genetic information and any other factor prohibited under applicable federal, state, and local civil rights laws, rules, and regulations . EOE M/F/Vets/Disabled
    $19.1 hourly 9d ago
  • Full Time Customer Engagement Representative

    Premiere Coastal Solutions

    Customer care representative job in Melbourne, FL

    Premiere Coastal Solutions is an in-store promotional sales company! We thrive on the leadership, team work, and amazing ability of our one of a kind team! PCS works hand in hand with some of the biggest retailers in the world. We offer customers a unique shopping experience that can not only help educate the customer but also give each customer the right information to help make the best decision for them or their family. These campaigns occur in-store, and dramatically increase sales for our client's products and services. Job Description Customer Engagement Representative - Paid Training - This position is for our Melbourne location and surrounding areas. Premiere Coastal Solutions is currently hiring motivated, entry level professionals for our customers to work with. We are looking for future team members that want to work with people, love solving problems with a smile, and want to further their career in customer service. Our company is focused on creating and developing a prestigious customer experience! Day to day for our Customer Engagement Representative: · Providing personalized support to each customer · Customer service and sales · Training in customer service and sales · Accurately tracking sales numbers and presentations · Educating our customers on new services and products · Having on-going knowledge of our Client's services and products What we have to offer a Customer Engagement Representative: · Innovation - get in on the ground floor as an entry-level professional · We're fun, and vibrant - we are protective of our corporate culture · Travel - we offer national and international travel opportunities to top performers · Our comprehensive training program Qualifications · Positive Attitude · Excellent Verbal and Written communication skills · Ability to Multi-Task · Enjoys working in a Fast-Paced Environment · Motivated · Leadership Qualities · Team Player · Student Mentality If you love people, love solving problems, and love technology apply now. The process only takes 3 minutes to submit your resume, and if you pass our initial screening we will get back to you within 48 hours. Additional Information All your information will be kept confidential according to EEO guidelines.
    $30k-49k yearly est. 60d+ ago
  • Call Center Rep - In Office

    The Cannington Agency

    Customer care representative job in Sebastian, FL

    Crafting Brighter Futures for Businesses & Families across the US At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client. As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment. Primary Responsibilities: Engage with clients to understand their financial goals and concerns. Present tailored solutions to safeguard their assets effectively. Maintain a pulse on the industry, ensuring you offer the best and most updated advice. Foster relationships and ensure our clients always have someone they can turn to. Why Work With Us? Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours. Unlimited Earning Potential: Your dedication determines your earnings*. Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently! Grow with Us: Dive into continuous learning and development opportunities. Application Process: Submit Your Application: No stringent qualifications needed. We believe in potential. Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day. Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions. FAQs: When will I hear back after applying? Typically, within 24 hours. Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation. What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization. * This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance. State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.
    $65k yearly 4d ago
  • Healthy Start Care Coordinator

    Central Florida Family Health Center Inc. 3.9company rating

    Customer care representative job in Orlando, FL

    Healthy Start Care Coordinator I Healthy Start Care Coordinator I Reports To: Healthy Start Director FLSA Status: Full-time - Hourly, non-exempt as defined under Fair Labor Standards Act Content Last Revised: 11/21/2024 Organization Overview The Central Florida Family Health Center, Inc. dba True Health is a private, not-for-profit federally qualified health center (FQHC) serving Central Florida since 1977. Our mission is to provide high-quality, comprehensive healthcare at a reasonable cost to everyone. Job Summary The Healthy Start Care Coordinator is primarily responsible to provide outreach and case management/coordination services to eligible pregnant and post-partum women and their infants. Utilizing a multidisciplinary approach, the Health Start Care Coordinator ensures clients have access to a wide array of health and social services. DISCLAIMER: This is a grant funded position. Continuation of employment depends upon grant funding, restrictions for the position, performance and/or organizational needs. Key Responsibilities Maintains a transparent, effective relationship with the Healthy Start team by supporting the organization's activities Completes timely and accurately clinical services data entry Provide support and assistance to pregnant women and families with newborns to optimize the home environment for the physical and mental well-being Links pregnant women, families, and infants to supports and services available in the community Timely and accurately complete client intake and progress notes Follows up with patient on compliance with provided care plan Reschedules missed Healthy Start appointments Remains non-judgmental when engaging with patients and project participants Conducts regular telephone calls and completes a minimum of one face to face home visit with each patient every thirty to sixty days depending on family needs Attends professional development trainings to maintain and enhance professional skills Attends internal and external meetings Coordinates client referrals and interagency activities Contributes to achievement of project objectives Properly organizes client discharge planning and case closure Maintains a case load according to program requirements Meets grant goals and objectives, programmatic and funder requirements Maintains standards/applicable regulations for personnel, medical records management, programmatic/function requirements Willing to work a flexible schedule to meet the needs of families, which can include evenings and weekends Completes all mandatory trainings as required by the program, the funder, and the agency Prepare client files and document actions taken following program guidelines Develop and maintain a good working knowledge of the program's electronic record system and Florida Healthy Start Standards and Guidelines Performs all other duties as assigned by True Health Healthy Start Director Complies with Healthy Start guidelines Travel as necessary Other responsibilities as assigned Essential Functions Problem Solving Customer Service Verbal Communication Written Communication Leadership Professional Judgement Planning/Organizing Adaptability Initiative Administration/Operations Minimum Qualifications Education: Bachelor's degree or higher from an accredited college or university in human services, social sciences, social work, nursing, health education, health planning, healthcare administration, or related field with two (2) years of public health/community development experience Experience: Proficiency in Microsoft Office (Ex. Word, Excel, Outlook, PowerPoint) Minimum of 2 years of professional experience working in the community or social services, Preferred Bilingual in English and Spanish or Creole, Preferred Case Management, Mental Health, or Nursing work experience Previous Healthy Start program experience, Preferred Licenses or Certifications: N/A Criminal Background Clearance: True Health is a Health Center Program grantee under 42 U.S.C. 254b, a deemed Public Health Service employee under 42 U.S.C. 233(g)-(n), and partners with agencies that require criminal background checks. True Health has established policies and procedures that may influence the overall employment process, hiring, and “just cause” for the termination of employees. An employee's career could be shortened if there is a violation of any policies and procedures. Prohibited criminal behavior is defined in Florida Statute (F.S.) 408.809. Any employee arrested for any offense outlined in the F.S.408.809 will be immediately suspended and remain suspended until the charges are disposed of in court. The employee will be terminated for an arrest or conviction of any violation listed above. DRUG/ALCOHOL SCREENINGS A post-offer drug and alcohol screen is a requirement for employment. Failure to successfully pass the drug/alcohol screen will be cause for the offer to be rescinded. Employees are subject to random drug/alcohol screenings throughout the duration of their employment with True Health. If an employee fails to pass the drug/alcohol screening, then this shall become grounds for discipline up to and including immediate termination. WORK ENVIRONMENT The employee is subject to prolonged periods of sitting at a desk and working on a computer. The employee is subject to perform repetitive hand and wrist motions. The employee is frequently required to stand, walk, talk, and hear. The employee is occasionally required to use hands to handle or feel objects, reach with hands and arms, stoop, kneel, crouch, and move or lift up to twenty-five (25) pounds. The employee is required to use close vision, peripheral vision, depth perception, and adjust focus. A reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. WORKING CONDITIONS The employee will work as the needs of the operation require. Normal work days and hours are Monday through Thursday, 8am - 6pm and Fridays, 8am - 12pm; however, there will be times when the employee will need to come in or work on “off hours” or “off days” to meet the needs of the position. CORE COMPETENCIES Mission-Focused : Commits to and embraces True Health's mission to enable access to care for uninsured and underinsured individuals. Relationship-Oriented : Understands that people come before process and is essential in cultivating and managing relationships toward a common goal. Collaborator : Understands the roles and contributions of all sectors of the organization and can mobilize resources (financial and human) through meaningful engagement. Results-Driven : Dedicated to shared and measurable goals for the common good; creating, resourcing, scaling, and leveraging strategies and innovations for broad investment and community impact. Brand Steward : Steward of True Health's brand and understands his/her role in growing and protecting the reputation and results of the greater organization. Visionary : Confronts the complex realities of the environment and simultaneously maintains faith in a different and better future, providing purpose, direction, and motivation. Team-Builder : Fosters commitment, trust, and collaboration among internal and external stakeholders. Business Acumen : Possesses a high-level of broad business and management skills and contributes to generating financial support for the organization. Network-Oriented : Values the power of networks; strives to leverage True Health's breadth of community presence, relationships, and strategy. SELECTION GUIDELINES The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.
    $27k-34k yearly est. Auto-Apply 28d ago
  • Customer Sales Representative

    Glass Doctor-Norcross

    Customer care representative job in Melbourne, FL

    Do you love customer service? Organization and making sure projects flow? Have you been doing that for more than a year? Then keep reading… How about growing your skills and income at a company where your attention to detail will be appreciated? As a Customer Service Representative, you will be helping our residential and business customers often in times when they need it most. When something cracks or shatters, you'll put the customer at ease, ensuring their home or business is safe and looking good! We invest in our people and will make sure you have the training, tools, and processes to be successful. If you are looking for a place where your expertise will be valued, you can grow in your career, and you have control over your income, apply to Glass Doctor today! Your Responsibilities as a Customer Service Representative (CSR) As a Glass Doctor CSR, you are a vital part of our team. You will be the person who provides top-notch customer service while showing off your solid customer service skills. Here's what you'll do: * Answer and manage incoming client calls emails and text messages * Promptly respond to email and text message requests to secure project opportunities * Follow up daily with client quotes and answer questions to close the sale * Stay up to date on customer service-related training * Perform marketing and sales techniques to sell additional work or develop new clients * Stay on task and manage time efficiently. * Develop and maintain a spirit of cooperation, respect, and teamwork. Here's What You Need to Succeed as a Customer Service Representative Excel at Exceptional Customer Service: In this role, you are much more than just a CSR. You are delivering an exceptionally high-quality customer experience. We highly value the customer satisfaction surveys and Google reviews that we get from our customers about the jobs performed. Have an Eye for Perfection: You'll need a high level of attention to detail. Identify Additional Opportunities to Help the Customer: Our customers view you as the trusted expert who can make the best recommendations for their current and future needs. Job Requirements The following are the minimum requirements to be considered for the CSR position at Glass Doctor: * Prior experience in the auto and/or flat glass industry is a plus. * Call Center experience is a plus. * Knowledge and understanding of the basic tools of the trade. * Computer literate, with working knowledge of work processing, business software, and spreadsheet applications * Strong organizational skills, able to multi-task, and can manage time. * Outstanding phone skills. * Strong computer and internet skills. * Excellent interpersonal and communication skills (written and verbal). * Driven to provide the highest level of customer service and satisfaction. * Accustomed to working in fast-moving environments requiring timely attention to details as well as unpredictable and changing conditions. * This is an in-office position only This Job Is NOT For You If . . . * You say things in your head like "A broken window - what's the big deal?" To our customers, when glass breaks, it's an emergency and safety issue. We take it as seriously as they do. You're not willing to work as a team for the best outcome of the Company * You think working Monday mornings is optional. But our customers depend on us to show up as scheduled. Calling off work at the last-minute impacts not just the customer but the whole team. Here's How We Take Care of Our Employees: Flexible Schedule Competitive Hourly Pay Equal Opportunity Employer * Paid Training * Bonuses & Incentives * Paid Time Off * Paid Holidays off At Glass Doctor, you will be a valued part of our team and community. By providing continuing training, we will invest in you as you grow with us. If you are ready to put your passion for customer service and glass expertise to work, then what are you waiting for? APPLY TODAY!
    $29k-41k yearly est. 47d ago
  • Customer Experience Representative

    Leap Legal Software 4.4company rating

    Customer care representative job in Orlando, FL

    This role entails... Personal customer interaction with the interest to generate revenue for their clients To take part in various campaigns to get the best possible access to potential customers To have brief conversations and perform small presentations for potential customers to provide full product details and sales pitch within small time windows To be part of the company culture and represent the company and its core values to other assistants and customers. Qualifications The capability to bring enthusiasm and flair into the work environment and have the determination to succeed Good English speaking and writing skills are essential to communicate effectively with customers and our client A good work ethic and a positive attitude with the ability to work within a team Additional Information Job Type: Full-Time Advantages... $35,000 - $55,000 with uncapped bonus potential A world-renowned coaching system that involves full product coaching and ongoing support A busy social calendar, with both work and non-work related events Opportunities to travel both nationally and internationally. Leap would like to remind applicants that this is an 18+ role, and we are unfortunately unable to provide sponsorship at this time.
    $34k-54k yearly est. 4h ago
  • Customer Success Representative

    FF Inc.

    Customer care representative job in Orlando, FL

    Job Description Customer Success Representative Employment Type: Full-Time About the Role We are looking for a friendly, proactive, and customer-focused Customer Success Representative to support our clients throughout their entire experience with our company. In this role, you will act as the primary point of contact for customers, helping them onboard, answering questions, resolving issues, and ensuring they get the most value from our products or services. This is an excellent opportunity for someone who enjoys building relationships, providing support, and helping customers succeed. Key Responsibilities Serve as the main point of contact for customer questions, requests, and ongoing support Assist customers with onboarding, setup, or service activation Understand customer needs and guide them through best practices or solutions Follow up with customers to ensure satisfaction and successful use of services Troubleshoot issues and escalate to internal teams when necessary Maintain accurate records of customer interactions, updates, and progress Provide personalized service by understanding customer goals and challenges Monitor customer accounts to identify opportunities for improvement or additional support Collaborate with team members to enhance the customer experience and streamline processes Qualifications Strong communication and interpersonal skills Friendly, patient, and comfortable supporting customers of all backgrounds Ability to problem-solve and manage multiple requests at once Basic computer literacy, including navigating systems or CRMs Experience in customer success, customer service, sales support, or account management is helpful but not required Highly organized, reliable, and detail-oriented Ability to maintain a positive attitude in busy or challenging situations What We Offer Competitive pay with performance bonuses Hands-on training and ongoing coaching Opportunities to grow into senior customer success or account manager roles Supportive and collaborative team environment Ideal Candidate The ideal candidate is someone who genuinely enjoys helping people and wants to build strong, long-term relationships with customers. You'll thrive here if you're proactive, resourceful, patient, and committed to delivering an excellent customer experience from start to finish
    $30k-49k yearly est. 1d ago
  • Call Center Representative

    Bags 4.3company rating

    Customer care representative job in Orlando, FL

    Job Description Bags, a Metropolis company, is on a mission to make every moment matter for a world on the go. As part of the largest mobility network in North America, we combine innovative technology with a customer-first mindset to transform the travel experience-especially at airports. From curbside to gate, our services eliminate the stress of traditional travel by streamlining baggage handling, check-in, and other key touchpoints. With over 23,000 employees across 4,000+ locations in North America and Europe, we're reimagining how people move through their journeys-saving time, reducing hassle, and ensuring every step feels effortless and efficient. Responsibilities As a leading airline and luggage service provider across the nation, we are seeking energetic and outgoing candidates to join our Call Center family. The role of a Customer Service Representative is answer and handle high volume of phone calls in a polite and professional manner ranging from customer service questions to answering support questions from our many customers and subcontractors throughout the United States. This also includes answer inquiries and questions, handle complaints, troubleshoot problems and provide information for airline passengers who require their luggage to be delivered. The candidate will be self-motivated, have excellent customer service skills and have experience with working with computers. Our ideal candidate must have strong organizational skills, and be able to follow instructions & complete assignments and tasks in a timely manner. This is a team oriented, fast paced environment with a lot of hands on training, support and guidance. Field incoming requests from end users and customers via telephone, e-mail or other established support channels Document all relevant information including name, organization, contact information, asset details, nature of issue, troubleshooting steps taken and resolution. Utilize knowledgebase, FAQs, peers and all other available resources to aid in incident resolution to resolve customers' issues effectively and efficiently. Create a positive customer service experience and build strong relationships through active listening, ensuring timely resolution or escalation, communicating promptly on progress and handling customers with a professional attitude Answer incoming technical requests, quickly analyze, test and resolve the calls Create requests using our ticketed tracking system to create and track progress of request Process requests that are created via email and communicate with end users Create a positive customer service experience and build strong relationships through active listening, ensuring timely resolution or escalation, communicating promptly on progress and handling customers with a professional attitude Answer incoming technical requests, quickly analyze, test and resolve the calls Create requests using our ticketed tracking system to create and track progress of request Monitor and manage orders following up on statuses and progress Communicate to end users and customers providing updates and statuses on their inquiries. Requires a patient and understanding individual who knows how to satisfy customers and maintain a cool demeanor Accurately enter data to ensure the orders are placed correctly. Collaborate with co-workers to ensure all orders are entered for the day. Ability to work independently and be able to work under pressure Utilize computer systems and multiple applications to manage orders Handling instances that involve customers who have been separated from their luggage Qualifications Exceptional written and verbal communication skills. Ability to work collaboratively in a team environment and support team decisions. Solid multi-tasking, prioritization and organizational skills. . Travel Industry experience is a plus Must be available to work holidays and weekends Must be available to work our evening shifts between 3 PM-11:30 PM & 4 PM - 12:30 AM Appearance Guidelines Employees are expected at all times to present a professional business-like image, even when working behind the scenes. It is the policy of the Company that each employee's dress, grooming, and personal hygiene should be appropriate to the work situation and be consistent with the Company's business standards. For all male employees a fully grown in, well-maintained mustache, beard or goatee is permitted No visible tattoos or body piercings are allowed. Any tattoos must be covered by your uniform or other means agreed upon by management. Clean & well-maintained approved uniforms must be worn on shift Additional requirements as specified by management While performing the duties of this job, the employee is regularly required to use hands and fingers and to communicate with customers and fellow employees. The employee is frequently required to sit; reach with hands and arms; stand; walk. The employee is also frequently required to climb, balance, stoop, kneel, and crouch. In addition, the employee is required to of twist, turn, stretch, and bend on a frequent basis. The employee must be able to lift and move up to 75 pounds regularly. The employee must be able to move in a relatively quick manner. Specific vision abilities required by this job include Close vision, Peripheral vision and Ability to adjust focus. Salary Range: $16.00 per hour Benefits: Eligible employees will participate in the various benefits plans including medical, dental, vision, flexible spending accounts, long/short term disability, life insurance, accident insurance, 401k and paid time off. ________________________________________ SP+ is an equal opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, disability or other classes protected by federal or state law. SP+ does not tolerate harassment of or retaliation against any employee or applicant on the basis of these characteristics, or because the individual exercised his or her EEO rights. Right to Work Poster SP+, a Metropolis Company, may utilize an automated employment decision tool (AEDT) to assess or evaluate your candidacy for employment or promotion. AEDTs are used to assist in assessing a candidate's application relative to the required job qualifications and responsibilities listed in the job posting. As part of this process, SP+ retains data relevant to your candidacy, including personal information, for a period that is reasonably necessary for the use of the tool. If you are hired for the position, your data may become part of your employee records. If you are an applicant to a New York City job posting and wish to request an alternative selection process accommodation or have questions about our data retention policy, please contact ******************. We are here to assist you.
    $16 hourly 1d ago
  • (RN) Call Center Nurse Specialist // Orlando FL 32822

    Mindlance 4.6company rating

    Customer care representative job in Orlando, FL

    Business Call Center Nurse Specialist Visa GC/Citizen Division Pharmaceutical Pay Negotiable Contract 6 Month Temp-to-Hire on performance Timings Mon - Fri between 12.30AM - 9.00PM Qualifications Provides telephonic professional nursing services in support of contracts to include: telephonic patient support and resource, data collector, referral source, and nurse educator to patients. Works under moderate supervision. Essential Duties and Responsibilities 1. Adheres to principles as stipulated by program specific contractual agreements and Accredo Health Service's practices which may include: · Patient Support: Make outbound phone calls to patients who have opted into a patient compliance program, make additional calls as directed and be available to support these patients by phone at all other times. Receive inbound phone calls from patients, healthcare professionals and consumers and provide a professional resource for inquiries. · Resource: Answer patient, consumer and healthcare professional questions and suggest appropriate resources to patients. · Referral Source: Make appropriate referrals for additional training, support groups, program materials, or literature, and to recommend that the patients contact personal physicians for additional information, directions and care. · Collect Data: Assemble accurate, timely, clear data and complete summary of follow-up phone calls, patient inquiries, and outcomes · Educator: Complete patient teaching in relation to the use of products 2. Participates in program specific customer meetings and training sessions. 3. Participates in program specific orientation meetings and demonstrates clinical competency on written tests. 4. Performs special projects and performs other duties as it pertains to specific contract performance. Other Job Functions · Performs other related duties as assigned or requested. Scope of Position Responsibilities · For Internal and External Relationships: Responsible for customer and patient interactions. · For Organization Influence : Limited - Works within the guidelines of a specific program. · Limits of Authority : Works under the authority level as assigned by manager, not to exceed manager limits. Reports to the company or division manager or director. Job Qualifications · Required Education and Experience: BA/BS degree; Registered Nursing program (RN) certification required. 4 years (or more) of hands-on nursing experience and direct patient care service required; Specialty Pharmacy experience preferred. Active, unrestricted Nursing license in the state of employment. · Knowledge and Abilities: Knowledge and experience in the areas of Neurology, Multiple sclerosis, Rheumatology, Dermatology, Pulmonology, Gastroenterology, Infectious Disease, Asthma, Oncology, or Pediatrics. Good phone etiquette and previous telephonic clinician work experience is preferred. Demonstrated ability to work cross-functionally to improve quality and service. Good interpersonal skills, problem solving skills. Demonstrated ability to multi-task, detail-oriented, and the ability to adapt in a dynamic fast paced work environment. License/Certifications · Ability to obtain and sustain Nursing license in required states including but not limited to: Indiana Additional Skills · Analyze data · Answer telephones · Develop/maintain networks on a broad cross section · Effective at group involvement · Handle multiple tasks · Compile data/statistics · Establish filing system · Input data into computer systems · Use computerized spreadsheets to conduct analysis · Problem solving · Research information · Strong communications-written and verbal · Time management · Effective interpersonal, negotiating and communication skills required. Computer Skills · Data entry · Visual concentration on computer screens · Multi-user computer systems · Personal Computer · Microsoft Office - Word, Excel, Microsoft Office Working Conditions/Physical Demands Normal office environment Lifting under 10 pounds Ability to travel for contract requirements If you are available and interested then please reply me with your “ Chronological Resume” and call me on ************** . Additional Information Thanks & Regards, Ranadheer Murari | Team Recruitment | Mindlance, Inc. | W : ************ *************************
    $25k-32k yearly est. Easy Apply 4h ago
  • Sales and Customer Acquisition Representative

    Battle Marketing & Management

    Customer care representative job in Orlando, FL

    We specialize in delivering high-impact sales solutions by understanding complex markets and helping our clients overcome key challenges. As a strategic sales and customer service company, we provide full-service support with minimal onboarding time, getting results quickly and efficiently. If you're great at closing sales, love meeting new people, and have a passion for delivering exceptional customer service, this is the role for you. Join our Sales and Customer Acquisition Team and become the vital link between our company and new customers. You'll introduce innovative tech solutions, make personalized recommendations, and guide clients from the first conversation through to installation. This is a fast-paced, team-driven environment where your skills in customer service and sales will shine-and where your success will be celebrated. If you're ready to grow and connect customers with the tools they need, we want to meet you! Sales And Customer Acquisition Representative Responsibilities: Engage directly with residential customers in the area to represent Lumen and promote current products, plans, and special sales offers. Proactively generate leads and identify potential customers through outreach and networking Guide clients through the decision-making process, turning interest into successful sales Overcome objections with professionalism while maintaining high standards of customer service and care Stay organized and efficient while managing your assigned territory to ensure smooth and effective sales operations Work closely with management and fellow Sales and Customer Acquisition Representatives to tailor service packages and support seamless client onboarding. Participate in ongoing training and industry development to enhance your product knowledge and refine your sales techniques Sales And Customer Acquisition Representative Desired Attributes: Experience in sales, retail, hospitality, or other customer-facing roles where you've delivered results and built strong client relationships A natural talent for making customers feel heard, understood, and valued Reliable transportation and the flexibility to travel within your assigned territory as needed A positive, goal-oriented mindset with a passion for continuous personal and professional growth The ability to stay calm under pressure and adapt quickly in a fast-changing sales environment Sales and Customer Acquisition Representative Benefits: A supportive, team-oriented culture where collaboration and growth are encouraged Comprehensive hands-on training and ongoing professional development to build your career Unlimited earning potential with uncapped commissions and performance-based bonuses Fast-track promotion opportunities into leadership, training, and management roles Exciting company trips, retreats, and incentives for top performers Get rewarded for your results. This is a commission-only position with limits on earnings, and the compensation listed represents average annual income for representatives in this role.
    $29k-42k yearly est. Auto-Apply 20d ago
  • Customer Service Agent and Administrative

    Bath Concepts Independent Dealers

    Customer care representative job in Fort Pierce, FL

    About Us Renken Remodeling is a growing leader in home remodeling services, dedicated to delivering exceptional quality and customer satisfaction. We remodel bathrooms and our team helps homeowners bring their vision to life. We're looking for a detail-oriented, organized, and outgoing team player to join our Fort Pierce warehouse office and support our company's continued growth. Position Overview We are seeking a Customer Service Representative / Administrative Assistant to manage front-end communication with customers, scheduling, and office operations at our Fort Pierce warehouse. This is a full-time role that combines customer interaction with critical back-office support. The right candidate will be someone who thrives in a fast-paced environment, enjoys working with systems and processes, and has excellent communication skills. Key Responsibilities Serve as the first point of contact for incoming calls, emails, and customer inquiries. Schedule appointments, manage calendars, and confirm customer consultations. Provide administrative support to project managers, sales staff, and leadership. Update and maintain files, CRM systems, and project documentation. Track and process incoming leads, ensuring proper handoff to sales teams. Assist with invoicing, work orders, and documentation related to active projects. Support warehouse office operations with ordering supplies and coordinating deliveries. Ensure professional, timely, and courteous communication with clients and partners. Qualifications 2+ years of administrative, customer service, or office management experience (construction/remodeling industry a plus). Strong organizational skills with attention to detail. Proficient in Microsoft Office, Google Workspace, and CRM/project management systems. Excellent phone and email communication skills. Ability to prioritize and manage multiple tasks in a deadline-driven environment. Positive attitude and team-oriented mindset. What We Offer Competitive hourly pay based on experience. Full-time, stable position with growth opportunities. Supportive team environment in a reputable, growing company. Health and PTO benefits (if planned to be provided).
    $21k-27k yearly est. Auto-Apply 60d+ ago
  • Service Call Center Representative

    Meeks Plumbing

    Customer care representative job in Vero Beach, FL

    We are looking for a team-player with a positive attitude to play a pivotal role in shaping the experience of our customers. No plumbing experience necessary, just a willingness to learn. Desired skills/characteristics: Willingness to learn Excellent communication Responsible Reliable Active listener Attention to detail Multi-tasking Conflict resolution Job Responsibilities: Answer a high-volume of calls Enter customer information efficiently and accurately Schedule service calls Coordinate scheduling with customers and departments Provide information about services Benefits: Medical, Dental and Vision Insurance 401k Paid Vacation Paid Holidays View all jobs at this company
    $23k-31k yearly est. 60d+ ago
  • Call Center Representative

    Wfhcfl

    Customer care representative job in Vero Beach, FL

    Job Summary : This person must be able to multi-task and function in a fast-paced environment while contributing to a positive environment for patients and staff and participating in problem solving activities. He or she must be detail oriented, sensitive to the patient's needs, and require minimal supervision in order to function efficiently. The person in this position maintains office operations by receiving and distributing communications and serving the patients. He or she works directly with the clinical staff and acts as a liaison between the patient and the provider. This position requires close communication with the patient, nurses, providers, and case managers in order to coordinate care. Communication with and respect for the patient is essential to build rapport. Good patient assessment skills are essential. This person must prioritize tasks and use space and time efficiently. The person in this position must be able to think critically and logically. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. This is a position of trust. Communication: Good oral and written communication skills are required for this position. Information must be exchanged using tact and persuasion appropriately. The person in this position must be able to communicate with the patients, staff, and others; and contribute to a positive environment. The ability to communicate in Spanish, Creole, or both is a plus. Key Responsibilities: Maintains professional behavior, and attitude towards patients, visitors, and coworkers. Answers incoming customer phone calls and take appropriate action for each call. Maintains customer satisfaction ratings based on explicit criteria set forth by the company. Attends mandatory training sessions to stay updated on product or company policy changes. Uses company policies to determine if there can be an immediate resolution to a customer issue or if that issue requires managerial input. Input's data into the company's EHR to keep each patient record updated. Makes, changes, cancels, or edits appointments. Transfers calls as appropriate using switchboard. Strong communication and phone skills. History of success in customer service. Solves customer issues. Upsells customer accounts. Maintains call center database. Relay's information. Upkeep of office equipment. Attends educational offerings as appropriate. Performs other duties and responsibilities as assigned. May occasionally need to travel from one clinic to another for coverage. Education & Training High school diploma or GED required; college degree preferred. Experience: One to three years of progressive work experience in a medical office setting. Requirements: Level 2 background clearance required Must have all necessary vaccinations, a PPD Test done upon hired.
    $23k-31k yearly est. Auto-Apply 53d ago
  • Welcome Center Rep

    Description This

    Customer care representative job in Orlando, FL

    As a Welcome Center Representative, you will assist in checking in Mini-Vac clients as well as support manifesting OPC tours. Our Representatives provide information for hotel reservations for Mini-Vac clients. In addition, our team assist in booking tours, creating reservations in Concierge, updating client accounts, confirming hotel rooms, handling customer issues, and driving retail and hotel sales. Job Description: As a Welcome Center Representative, you will assist in checking in Mini-Vac clients as well as support manifesting OPC tours. Our Representatives provide information for hotel reservations for Mini-Vac clients. In addition, our team assist in booking tours, creating reservations in Concierge, updating client accounts, confirming hotel rooms, handling customer issues, and driving retail and hotel sales. Responsibilities include, but are not limited to: Book, modify and service reservations for our guests and communicate effectively. Confirm & qualify each incoming guest for their presentation. Report on tour reconciliations at varying times throughout the day to appropriate departments. Reschedule any mini vac tours that were missed or no showed for their tour. Answering any questions from owners or non-owners concerning their reservations. Address any special needs that owners and non-owners may have. Greet non-owners/ guests who arrive for their vacation. Go over qualifications with the guests at the time of booking, confirming and during check-in. Supply guests with local information, maps to their hotels and the surrounding area. Selling Busch Gardens/ Scuppers tickets and any tickets that may enhance the guest's vacation. Report on arrivals, no shows, tour invites, late arrivals, and daily room/ Inhouse booking activity daily. Benefits: 401(k) Dental insurance Vision insurance Health insurance Paid time off Employee discounts and much, much more! Schedule: Open availability schedule anywhere from 7:30am - 9:30pm Holidays and Weekends are a must. Our commitment to diversity We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We ensure that individuals with disabilities are provided with reasonable accommodations to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request accommodation.
    $23k-31k yearly est. Auto-Apply 19h ago
  • Call Center Representative (Insurance Agency) Hourly + Commission

    Jwanaix Group LLC

    Customer care representative job in Orlando, FL

    Job DescriptionBenefits: Bonus based on performance Competitive salary Dental insurance Health insurance Paid time off Training & development Vision insurance Location: Orlando, FL (In-Office Only) Schedule: MondayFriday, 9:00 AM5:00 PM Company: Jwanaix Group Join a Serious, Fast-Growing Team Not Just Another Job Jwanaix Group is expanding, and we are looking for serious, reliable, motivated individuals who want more than just a paycheck we want people who want to grow with us. When you join our team, we treat you like a partner, not a number. If youre coachable, hungry for success, and ready to build a career, this is the place for you. If youre unsure about what you want or not ready to show up consistently, please do not apply. We invest heavily in our people, so we are only seeking candidates committed to learning, improving, and taking this opportunity seriously. About the Role As a Call Center Representative, you will work under the direct supervision of our Sales Manager, calling warm leads, pre-qualifying customers, and transferring them to a licensed Insurance Advisor who will help them secure the best insurance policy. This job is ideal for someone who wants stability, growth, and a clear career path in the insurance industry. Experience is not required we fully train you. Daily Responsibilities Call warm, pre-generated leads Pre-qualify customers using proven scripts and training Transfer interested prospects to an Insurance Advisor Enter accurate notes into our CRM system Provide excellent customer service on every call Support the Sales Manager and complete additional tasks as needed What Were Looking For Serious and dependable no excuses, no drama Professional communication and a clear speaking voice Coachable, patient, and willing to learn Basic computer skills CRM or customer service experience is a plus Must be authorized to work in the United States Must be able to work on-site in Orlando, FL (NOT remote) Compensation & Benefits Hourly pay + performance-based commission Bonus opportunities Full training provided no experience needed Career growth inside a fast-scaling insurance agency Supportive, high-performance team environment Why Work With Jwanaix Group? Youre treated like a partner in the mission Real opportunity for advancement not empty promises Consistent schedule (MonFri, 95) Hands-on coaching and professional development We reward effort, discipline, and results Ready to Build a Real Career? Apply Today. If youre dependable, motivated, and ready to grow with a company that invests in your success, we want to meet you. If youre not sure what you want or struggle with commitment, this job is not for you. Apply now and take the first step toward a rewarding, long-term future with Jwanaix Group.
    $23k-31k yearly est. 12d ago
  • Call Center Representative

    Sunshine Enterprise Usa

    Customer care representative job in Orlando, FL

    Customer Service Representative Schedule: 4 hour shifts covering Monday – Friday ( no weekends) 6:30 AM – 10:00 AM 2:00 PM – 6:00 PM Company Overview: Our client has an exciting opportunity for a Customer Service Representative with Orange County Schools. Position Summary: The ideal candidate for the Customer Service Representative position will have a professional presentation and pleasant demeanor, and a minimum of 2 years working in a high\-volume call environment. Job Responsibilities: · Answering inbound calls and directing them as needed · Taking payments · Explaining bills · Answering questions · Multitasking while on the phone Job Requirements: · A High School Diploma · Strong computer skills including Microsoft Office Suite. · 40~60 WPM typing speed · The candidate should also establish and maintain an effective working relationship with co\-worker and represent the company professionally with a positive outlook. · Be a dedicated, Detail Oriented and Hardworking Individual as well as an outstanding team player with strong interpersonal skills. Sunshine Enterprise USA is an “Equal Opportunity Employer—Minorities, Females, Veterans and Disabled Persons” "}}],"is Mobile":false,"iframe":"true","job Type":"Full time","apply Name":"Apply Now","zsoid":"666380550","FontFamily":"Verdana, Geneva, sans\-serif","job OtherDetails":[{"field Label":"Industry","uitype":2,"value":"Customer Service"},{"field Label":"Work Experience","uitype":2,"value":"1\-3 years"},{"field Label":"Salary","uitype":1,"value":"$15.00"},{"field Label":"City","uitype":1,"value":"Orlando"},{"field Label":"State\/Province","uitype":1,"value":"Florida"},{"field Label":"Zip\/Postal Code","uitype":1,"value":"32807"}],"header Name":"Call Center Representative","widget Id":"**********00072311","is JobBoard":"false","user Id":"**********00202003","attach Arr":[],"custom Template":"3","is CandidateLoginEnabled":true,"job Id":"**********12788108","FontSize":"12","google IndexUrl":"https:\/\/seu\-usa.zohorecruit.com\/recruit\/ViewJob.na?digest=kJX@DGU@qbph5QFEcbCUnnDXpCl1QyLWPWZPrCf6C@w\-&embedsource=Google","location":"Orlando","embedsource":"CareerSite","indeed CallBackUrl":"https:\/\/recruit.zoho.com\/recruit\/JBApplyAuth.do","logo Id":"6zqn0ecd06046e4b149a3a6a61797510edd99"}
    $23k-31k yearly est. 60d+ ago
  • Customer Sales Rep/BDC

    Don Mealey's Sport Auto Group 3.3company rating

    Customer care representative job in Orlando, FL

    Don Mealey Sport Subaru, now in our new state-of-the-art facility, is looking for an Automotive Sales Rep/BDC who will play an active role in the sales and BDC department. At Don Mealey Sport Subaru we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee at Don Mealey Sport Subaru is absolutely critical to its success. Our promise is to keep delivering the same award-winning service and value that our community has come to expect from our dealership through the years. Responsibilities: Answer customer calls and establish a follow-up on sales appointments. Respond quickly to the internet, phone and live chat inquires using email, scripts and templates. Provide customers with initial product information and direct them to the appropriate dealership resources. Present initial financing options based on customer needs. Follow up with leads that are not ready to make an appointment or no-show. Participate in team and process development sessions keeping positive relationships with teammates, sales teams and dealership management. Utilie CRM tracking system daily. Qualifications: At least 1+ previous role based on customer service experience. Excellent teammate with collaborative attitude and eagerness to improve. Prompt and courteous demeanor Positive and hardworking personality. Strong computer skills. Clean driving record and valid driver s license. Benefits: Medical, Dental, Vision Life Insurance 401K with company match Supplemental Insurance Paid Vacation Paid Training Company Holidays Saturday Lunches Employee discounts on Products and Services
    $28k-32k yearly est. 60d+ ago
  • Call Center Representative

    Onspot Dermatology 4.3company rating

    Customer care representative job in Orlando, FL

    Job Description Qualifications •Minimum one year medical front desk experience •Excellent verbal and written communication skills in a customer service environment •Proficient in use of computers and software programs •Ability to handle confidential and sensitive information •Must be detailed oriented and able to handle multi-tasks •Extremely outgoing and willing to interact with new people and engage in conversation •Customer service: 1 year (Required) •Medical receptionist: 1 year (Required) Responsibilities •Check patients in and out in a polite and professional manner •Answer telephone promptly •Respond to voicemails in a timely manner •Ability to multi task between incoming calls and checking patients in and out •Obtain and enter accurate demographic information •Input and verify insurance and referral information •Process patient medical records •Process patient payments (co-pays, self-pay charges and purchased products) •Facilitates the patient flow and is capable of communicating with our patients and clinical staff •Answer questions and offer specific information about our mobile medical practice •Schedule or reschedule appointments for patients across 5 territories •Ensure our patients are receiving patient care like no other
    $24k-31k yearly est. 16d ago
  • Public Safety Command Center Operator (Varying Shifts)

    Nemours

    Customer care representative job in Orlando, FL

    Nemours is seeking a Public Safety Command Center Operator (Full-Time), to join our Nemours Children's Health team in Orlando, Florida. This position monitors the operations of building systems including mechanical, electrical, fire safety, emergency generators, medical gas alarms, security, medical and environmental systems. The Public Safety Command Center Operator will adjust systems or contact appropriate resources to correct variations to established parameters. The position receives work requests and dispatches work, makes emergency announcements, enters work orders, receives and relays call information to staff and in general assists with the flow of information to ensure the effective operation of key procedural and control systems. The Public Safety Command Center Operator will receive calls for service and dispatch Public Safety Officers as appropriate. The position will page out alarms, codes, and alerts as necessary. Monitor security technology including cameras, access control, duress alarms, emergency call box alarms and infant abduction system. Monitors and responds per procedure to fire alarm systems, smoke control, and related fire suppression systems. Assist with testing of these systems, as required. Monitors and responds to electrical systems, generators and related alarms. Maintains radio contact and accountability for all Public Safety staff and monitors news sources and situations with potential impact to Nemours Children's Health. Maintain equipment and alarm status and enter service tickets as appropriate. Proactively dispatch Public Safety Officers to areas of potential need based off observations from camera and/or access control systems and pages out alarms, codes and alerts. Maintains appropriate log books, post orders, daily activities and other associated Public Safety materials. Other duties as assigned. Job Requirements High School Diploma required. Minimum of three (3) to six (6) months experience required. Possesses and maintains Florida Class D Security license required. Proficient in all computer and technology applications utilized by Public Safety Department. Working knowledge of security policies, procedures and practices. Able to work varying shift assignments including nights, weekends and holidays. #LI-EP1
    $22k-30k yearly est. Auto-Apply 4d ago
  • Member Engagement Representative, Lake Nona YMCA Family Center

    YMCA of Central Florida 4.4company rating

    Customer care representative job in Orlando, FL

    Part-time Description The Member Engagement Representative is the welcoming face of the YMCA, responsible for safe and consistent access control, high-impact member engagement, and membership growth. This role conducts cause-driven tours, guides prospective members through enrollment, and delivers an exceptional onboarding experience so every new member feels a strong sense of belonging from day one. By proactively connecting members to programs and services aligned to their goals, accurately maintaining records in YMCA systems, and achieving individual and team sales metrics. The Member Engagement Representative helps drive membership acquisitions and first impressions to advance the YMCA's mission and strengthens community impact. Our Culture Our mission and core values are brought to life by our culture. In the Y, we strive to live our cause of strengthening communities with purpose and intentionality every day. We are welcoming: we are open to all. We are a place where you can belong and become. We are genuine: we value you and embrace your individuality. We are hopeful: we believe in you and your potential to become a catalyst in the world. We are nurturing: we support you in your journey to develop your full potential. We are determined: above all else, we are on a relentless quest to make our community stronger beginning with you. We are the Y. Job Responsibilities Ensure appropriate procedures are followed for all member and guest/visitor access control, requiring all individuals check in appropriately and follow established YMCA policies. Actively engage with members while providing friendly, helpful, and solution-oriented support that connects back to YMCA service and program offerings. Support new members through the onboarding process, ensuring they feel welcomed, informed, and connected to programs that match the member's personalized goals. Partner with membership and program staff to connect members to YMCA offerings, promoting engagement across wellness, aquatics, youth, and community programs. Conduct cause-driven tours that showcase the YMCA's facilities, programs, and community impact, with the goal of driving membership enrollment. Proactively promote membership sales by identifying individual/family needs and clearly communicating the value of YMCA membership. Meet established assigned sales metrics and performance goals related to membership acquisition and retention. Attend all required trainings and stay current with certifications, compliance requirements, and professional development expectations. Escalates unresolved issues to the Member Engagement Coordinator and/or Supervisor. Handle sensitive and protected member information in alignment with YMCA policies and the Employee Handbook. Maintain a professional appearance at all times in accordance with YMCA dress code standards. Represent the YMCA's mission and core values through professional conduct, a positive presence, and consistent delivery of excellent service standards. Requirements High School Graduate or equivalent required. Minimum one year of experience in sales, customer service, or relationship management preferred. Proficiency with computer systems and data entry; experience with CRM or membership management software a plus. Strong interpersonal and communication skills, with the ability to inspire confidence and build relationships quickly. Comfortable engaging with individuals, families, and diverse communities in a positive and approachable manner. Work Environment & Physical Demands Must be willing to work a flexible schedule, which may include weekends and holidays as needed. Must be willing to work an on-call schedule rotation as required. The noise level in the work environment is usually moderate to loud. The physical activities of this position include: stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, grasping, feeling, and repetitive motions. Talking is required for expressing or exchanging ideas by means of the spoken word. Hearing is required to perceive information at normal spoken word levels, with or without correction. Required to sit or stand for extended periods of time while demonstrating manual dexterity in order to accurately work on the phone, computer keyboard, and other equipment. The employee must be able to perform light work: exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. The employee is required to have close visual acuity, along with the visual acuity to determine the accuracy, neatness, and thoroughness of the work assigned, preparing and analyzing data and figures, transcribing, viewing a computer screen, extensive reading, or to make general observations of facilities or structures. Must possess auditory and verbal capabilities in order to adequately communicate in person, via phone, and through electronic communication platforms. The employee is not substantially exposed to adverse environmental conditions. Disclaimers Must complete successful background screening, which includes criminal and employment verification. Some positions may additionally require a successful credit check screening. All of the above duties and responsibilities are essential job functions subject to reasonable accommodation. The YMCA promotes an equal employment opportunity work place which includes reasonable accommodation of otherwise qualified disabled applicants and employees. Please see your manager should you have any questions about this policy or these job duties. This may not be all-inclusive and employees are expected to perform all other duties as assigned and directed by management. Job descriptions and duties may be modified when deemed appropriate by management.
    $20k-25k yearly est. 20d ago

Learn more about customer care representative jobs

How much does a customer care representative earn in Melbourne, FL?

The average customer care representative in Melbourne, FL earns between $23,000 and $36,000 annually. This compares to the national average customer care representative range of $26,000 to $40,000.

Average customer care representative salary in Melbourne, FL

$29,000

What are the biggest employers of Customer Care Representatives in Melbourne, FL?

The biggest employers of Customer Care Representatives in Melbourne, FL are:
  1. U-Haul
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