Customer Care Representative Jobs in Murrysville, PA

Department: Supply Chain Chicken of the Sea is an iconic American brand that was founded in 1930. Today, Chicken of the Sea enjoys broad distribution across all major retail channels, with growth opportunities in foodservice and outside the U.S. Besides its eponymous brand, Chicken of the Sea also sells Genova and King Oscar premium seafood products. Chicken of the Sea International (COSI) has been wholly owned since 2000 by Thai Union (TU), the largest global producer of ambient seafood. Chicken of the Sea Frozen Foods is a sister U.S. company that focuses on frozen and chilled seafood sales. Other iconic seafood brands in the TU Global portfolio include John West, Mareblu, and King Oscar. Under the leadership of CEO Thiraphong Chansiri, Thai Union has more than tripled its revenue to over $4 billion annually and has an aggressive growth agenda. Chicken of the Sea International operates under the common corporate vision, mission and values of Thai Union, an industry leader in sustainable fishing practices and manufacturing processes that capture the freshness, nutritional value, and sensorial experience of seafood. The global organization lives by the 6 deeply held values: Passionate, Humble, Respectful, Responsible, Collaborative, and Innovative. COSI is an organization that is very proud of its heritage. First established as VanCamp seafood company more than 100 years ago (1914), the company celebrates its story as one of the oldest food companies in the country that is still in operation. The company is currently undergoing a significant business transformation aimed at accelerating business growth. About the Role: We're seeking a skilled Customer Service Representative to join our dynamic Customer Service Team. This role plays a crucial part in the order processing and fulfillment process, requiring excellent communication skills, a positive attitude, and a collaborative mindset. Responsibilities: Open and maintain customer accounts by accurately recording key account information. Enter EDI and Manual orders, ensuring correct pricing and timely communication of delays or inventory shortages to Sales and Customers. Contribute to achieving key performance indicators, including daily sales, on-time performance, open orders, and department efficiency. Ensure the attainment of customer delivery service targets, proactively identifying and escalating potential issues concerning customer-facing issues. Take ownership of key accounts, delivering best-in-class service and communication. Collaborate with other departments, including Logistics, Integrated Business Planning, and Sales, to streamline processes and enhance customer satisfaction. Assist in clearing deductions and execute policies to prevent future deductions. Work closely with the Customer Service Manager to develop solutions for common problems. Process returns efficiently and accurately. Perform other responsibilities as assigned. Requirements: 0-4 years of experience within a customer support position, preferably in an order entry or order fulfillment role. Proficiency in Microsoft Excel. Excellent written and verbal communication skills, along with strong organizational abilities. Ability to communicate effectively and interact professionally with customers, colleagues, and management. Utilize company-wide communication tools such as Microsoft Teams and Skype for Business. Schedule availability from 8:00 am to 5:00 pm EST. Preferences: Experience with multiple ERP Systems (e.g., Oracle, SAP, etc.). 4-6 years of experience within a customer support position, preferably in an order entry or order fulfillment role, in lieu of a college degree. Bachelor's degree in Business, Logistics, Supply Chain, or a related field. Experience with end-to-end supply chain, product distribution, and billing systems. Previous experience in Consumer Products and Food Service industries servicing sales and operations. Ability to take initiative, work independently with minimal supervision, and exercise good business judgment. Strong organizational skills with the ability to plan, organize, prioritize, multitask, and use time effectively. Attention to detail and a commitment to delivering high-quality work. The employee is required to comply with all company policies, rules, and directives, including safe work practices. We are an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individuals with Disabilities.

Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Store associates Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store's sales goals. Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's customers, staff, employees, vendors, contractors, and the general public. Here, we believe there's not one path to success, we believe in careers that grow with you. Whoever you are or wherever you come from in the world, there's a place for you at Sherwin-Williams. We provide you with the opportunity to explore your curiosity and drive us forward. Sherwin-Williams values the unique talents and abilities from all backgrounds and characteristics. All qualified individuals are encouraged to apply, including individuals with disabilities and Protected Veterans. We'll give you the space to share your strengths and we want you show us what you can do. You can innovate, grow and discover in a place where you can thrive and Let Your Colors Show! What is the Process to get Started? Step 1 - Online Application Find the role(s) that interest you on our Careers page: ****************************** Set aside 15 minutes to create your profile by entering or importing your details from one of our job board partners Step 2 - Digital Interview Upon review of your application, qualified candidates will be invited to complete a digital video interview via HireVue, our interview partner. The interview will consist of a few behavioral based questions You'll be able to record and complete your video interview anytime, anywhere! While you can complete this video interview on your own schedule, we ask that this step be completed within 7 days of receiving an invitation Step 3 - In-Store Interview Your video interview is reviewed by a member of our Recruitment team and our top candidates are invited to meet with our team in a store, specialty wholesale branch, floorcovering facility or delivery service terminal. At Sherwin-Williams, part of our mission is to help our employees and their families live healthier, save smarter and feel better. This starts with a wide range of world-class benefits designed for you. From retirement to health care, from total well-being to your daily commute-it matters to us. A general description of benefits offered can be found at ***************************** Click on “Candidates” to view benefit offerings that you may be eligible for if you are hired as a Sherwin-Williams employee. Compensation decisions are dependent on the facts and circumstances of each case and will impact where actual compensation may fall within the stated wage range. The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. The wage range, other compensation, and benefits information listed is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable federal, state, and local laws including with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act where applicable. Sherwin-Williams is proud to be an Equal Employment Opportunity/Affirmative Action employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract. As a VEVRAA Federal Contractor, Sherwin-Williams requests state and local employment services delivery systems to provide priority referral of Protected Veterans. Please be aware, Sherwin-Williams recruiting team members will never request a candidate to provide a payment, ask for financial information, or sensitive personal information like national identification numbers, date of birth, or bank account numbers during the application process. Ensure high levels of customer satisfaction through excellent sales service Assist customers in person and over the phone by determining needs and presenting appropriate products and services Build productive trust relationships with wholesale and retail customers Process sales transactions accurately and consistent with policies and procedures Follow and achieve sales goals on a monthly, quarterly, and yearly basis Maintain precise work order files and formulas Pull appropriate products from the sales floor or warehouse Tint and mix products, as needed, to customer specifications Stock shelves and set up displays Clean store equipment Load/unload delivery trucks Assist in making deliveries, as needed Maintain in-stock and presentable condition assigned areas Remain knowledgeable on products offered and discuss available options Comply with inventory control procedures Suggest ways to improve sales Minimum Requirements: Must be at least eighteen (18) years of age Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future Must be able to read, write, comprehend, and communicate in English Must be able to read, write, comprehend, and communicate in Spanish Must have a valid, unrestricted Driver's License Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation Preferred Qualifications: Have at least a High School diploma or GED Have at least one (1) year experience working in a delivery, retail, or customer service position Have previous work experience selling paint and paint related products Have previous work experience operating tinting and mixing equipment

Job Title: Commercial Customer Service Representative Agency Story: Our client is a Property & Casualty insurance agency with multiple locations across western Pennsylvania and licensed in 5 states. Each of the individual agencies that make up the organization have been staples in their communities for decades and are very active in local volunteering. As a young, vibrant agency that is growing, we have an opportunity for a new Commercial Customer Service Representative. We have designed a customer experience process that works, and we are looking for the right associate to join the team! What We are Looking for: We're looking for a friendly personality, warm smile, and a great attitude to fill one of our licensed commercial customer service positions. The Licensed Service Representative is the face and voice of daily policy interactions with a goal of always leaving the customer better than they were before. Our service team is responsible for processing changes on existing insurance policies, reviewing policies with our customers, uncovering sales opportunities, and other tasks required to provide outstanding support to our insureds. As a Commercial Customer Service Representative, you agree to become an important team member at the front line of our business. With this, it is vital to have a pleasant phone manner, strong communication skills, and a positive attitude that leads to quality customer service. We are looking for an insurance professional who is looking for an agency that will invest in them and their career. In this role, we provide coaching, technology to support the customer experience, an agency-wide culture of excellence, access to top-tier markets, as well as a proven retention process. Mission of the Role: To serve the commercial lines business by maximizing the client experience and applying these strategies daily. This includes completing customer changes, issuing certificates of insurance, communicating with insurance carriers, quoting and selling in-bound leads, and making sure our customers get best-in-class service. Here are some daily responsibilities: Bring a positive attitude and smile Process changes to existing policies Process payments and resolve billing inquiries Issue certificates of insurance Quote and sell in-bound sales leads Review policies with our clients Uncover and explain gaps in their coverage Recommend additional insurance solutions Provide relevant sales leads to our personal lines department Ongoing updates to customer contact information Clearly and effectively communicate with the clients to manage expectations Be proactive in working with clients Benefits: Healthcare insurance available Life insurance, short-term & long-term disability included 14 days paid time off to start 401(k) with 4% Agency match Paid Holidays (about 8 days per year) Career development opportunities If you are looking to work for a local business that cares about the community-consider us! Commercial service team members are required to have a valid Property & Casualty insurance license. Unlicensed hires will be required to obtain a Property & Casualty insurance license within 2 months of employment.

Customer Service/Sales Representative Are you ready to take your customer service skills to the next level and launch a career in sales? Whether you're experienced or just starting out, we provide all the training, support, and tools you need to succeed. No prior sales experience? No problem-we've got you covered! About Us We proudly represent a wide array of clients who are dedicated to delivering exceptional value to customers. These clients rely on our team to expand their market share and boost brand awareness through personalized, face-to-face sales campaigns. Our proven strategies help us connect directly with new customers, explain product and service options, answer questions, and complete contracts, all while building meaningful relationships that drive results. What We're Looking For We want candidates who: Love working with people and have an outgoing personality that attracts attention. Can work independently or as part of a team. Have an interest in developing sales skills. Take pride in their work and strive for excellence. Are available for full-time hours. Maintain a polished, professional appearance and attitude, as we interact directly with customers daily. Why Join Us? Our company is growing rapidly, and we need ambitious individuals to grow with us! Over the next 6 months, we'll be expanding into additional markets, which means exciting opportunities to lead and manage campaigns, train sales assistants, and oversee client accounts. We offer a fast-paced, structured Business Development Program that's perfect for motivated people ready to produce results and thrive in the sales and marketing industry. Apply Now Send us your resume today to take the first step in your career journey! We have multiple positions to fill, but the selection process is already underway. Don't miss your chance-apply now!

Job Title: Customer Service Representative Job Duration: 3+ Months (Contract to hire possibility) Location: Must be local to any of the following offices: Pittsburgh, PA; Camp Hill, PA; Parkersburg, WV. Must reside within a 45-minute commute from any of these 3 offices. Will work remote but may be required to work on site in either the Pittsburgh or Camp Hill location. Will be required to be onsite 1-2 times per quarter (subject to change per business needs). Start date: 2/10/2025 (only start date) Job Description: Will work remote but may be required to work on site in either the Pittsburgh or Camp Hill location. Will be required to be onsite 1-2 times per quarter (subject to change per business needs). You will be required to go onsite if facing system or equipment issues. Candidates must have a form of transportation to get to the office. High speed home internet is a requirement. Upon equipment failure, you would be required to go into the office that day to exchange any non-working equipment Candidates must be available to work ANY shift between 8:00am to 8:00pm. Responsibilities and Qualifications: Receive inbound calls; calls may involve claims status, eligibility and benefit information; proficient computer skills required. Will take both Member and Provider calls. Will be trained on the Avaya system. Bilingual Spanish speaking candidates are welcome and encouraged to apply This is high energy role and requires individuals who can adapt to changes quickly Will work in a fast-paced environment Must have empathy and the ability to control conversation/call High school/GED required Must have customer service experienc Call center experience preferred (this is a high call volume position) (Preferred - Health Insurance Call Center Experience Soft skills are very important to this role and require a level of professionalism and caring. Attendance is critical. You should plan to not miss any time during the first three months of the assignment due to the pace of the training class. Missing three days of training could result in immediate termination. Must be able to work any shift between 8:00AM - 8:00PM Must be open to working the 11:30AM - 8:00PM shift, which is a daily shift Professional behavior, on camera training and adherence to the current Work from Home policy is required. Work from home is not a substitute for child-care or elder care. You must be on camera and an active participant in the class. Smoking of any type (including e-cigarettes, vape, etc.) is not permitted during the class or on the phones.

The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists Responsibilities Communicate with customers via phone, email and chat Provide knowledgeable answers to questions about product, pricing and availability Work with internal departments to meet customer's needs Data entry in various platforms Qualifications At least 1 - 3 years' of relevant work experience Excellent phone etiquette and excellent verbal, written, and interpersonal skills Ability to multi-task, organize, and prioritize work

VisitPITTSBURGH is a tourism development organization dedicated to expanding the tourism economy across Allegheny County. The organization generates positive economic impact across the tourism verticals of business events, sports, and leisure travel. VisitPITTSBURGH achieves its goals, including ensuring the region of certain economic benefits, through the combined efforts of all team members throughout the organization. The Visitor Experience Representative reports to the Manager, Visitor Engagement is responsible for promptly and effectively assisting business and leisure traveler inquiries or concerns. Essential Functions Deliver exceptional customer service to all inquiries, providing accurate and helpful information around topics such as popular attractions, transportation, restaurants, and lodging. Ensure a positive and engaging interaction with visitors, leaving a lasting impression of Pittsburgh's hospitality. Responsible for addressing daily online (LiveChat) and telephone inquiries Enters visitor inquiry and other business services information into CRM and prepares materials as needed. Other projects as assigned by Manager, Visitor Experience or Director, Destination Experience related to visitor experience for business event attendees or leisure visitors. Skills & Specifications High school diploma or equivalent; additional education in hospitality, tourism, or a related field is a plus. Strong customer service skills with a friendly and approachable demeanor. Excellent communication skills. Detail-oriented with the ability to process and fulfill mailing requests accurately. Familiarity with Pittsburgh's attractions, events, and tourism resources is required. Proactive problem-solving skills to address visitor inquiries effectively. Team player mentality and the ability to collaborate with other visitor experience staff. Knowledge of Microsoft Outlook, Word, and Excel, as well as general internet usage. Must be able to remain in a stationary position 75% of the time. Occasionally move boxes weighing up to 30 pounds. The individual must possess a valid PA/US driver's license and credentials required to travel by Air both domestically and internationally. This role is non-exempt and requires in office presence 5 days a week. Core hours for this position are 9am to 5pm

JHR Solutions is a dynamic freight brokerage and asset-based agency headquartered in Moon, PA. Established upon core values of grit, resiliency, accountability, communication, strategic thinking, and family, JHR Solutions has rapidly grown to be a leading transportation provider. With a focus on simplifying shipping for customers, JHR Solutions services a diverse range of industries with a dedicated and experienced team. Role Description This is a full-time on-site role for a Customer Service Representative at JHR Solutions in Moon, PA. The Customer Service Representative is responsible for primarily tracking and tracing our live shipments. This includes shipments to be picked up, in transit and upon delivery. This person is extremely organized to make sure that these notifications on truck status are timely and accurate. The Customer Service Representative is crucial to ensuring we provide a high level of service to our customers. We need people willing to go the extra mile. They have heart, thrive in a dynamic environment and have the ability to get things done. Make an immediate impact on a fast growing start-up. Qualifications Be a winner - competitive and have grit Customer Service Representatives, Customer Support, and Customer Service skills Strong interpersonal and communication skills Ability to prioritize and manage multiple tasks/projects effectively Problem-solving and conflict resolution abilities Experience in the transportation or logistics industry is a plus Proficiency with G-Suite/Microsoft Office is a bonus High school diploma or equivalent; additional certification in customer service is preferred

PITT OHIO, a $900 million, high service, highly profitable, transportation and logistics service provider is seeking an eager, energetic and experienced Enterprise Solutions Representative to join our Sales Team. Applicants with B2B experience and/or transportation experience are strongly encouraged to apply. The territory will be the Pittsburgh area. PITT OHIO experiences growth year after year because of our hard-working employees. As the company continues to grow, one thing ownership has remained committed to is taking care of his people. PITT OHIO is dedicated to the safe and sustainable motor transport of products, doing right by our employees and our customers, and making a positive impact on the environment. We offer competitive wages, hospital/medical insurance with no weekly premiums, vision, discount prescription, dental, 401K, profit sharing, paid vacations, pleasant work environment, and much more! Responsibilities Identify and deliver new PITT OHIO Customers. Promote and sell all PITT OHIO Enterprise services. Efficiently maintain existing PITT OHIO customer relationships Prospect and develop retention program for new PITT OHIO Customers Effectively negotiate rate increases Support all Company goals and policies Sales territory must meet or exceed scorecard growth goal OTHER DUTIES Interface with Operations, Pricing, Claims, Collections and Business Development Representatives Able to react to change in response to changes in the Company's go to market strategy. Proficiently use PITT OHIO Sales applications. Participate in “Huddles” (collaborative sales meetings) to grow business. Qualifications Minimum 3-5 years B2B sales experience Previous experience or ability to learn the transportation industry preferred Fluent English language skills Excellent interpersonal, verbal and written communication skills Experience in Microsoft Office and the Internet Valid Drivers License and clean driving record required WORKING CONDITIONS Travel is required; must be able to energetically travel by car, plane or public transportation Weekend and evening client contact required PITT OHIO is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, veteran status, genetic data, religion or other legally protected status.

Calgon Carbon | A Kuraray Company currently has an opportunity where you can be a part of our growing team as we provide our customers with outstanding products that make the air we breathe and the water we use safe for generations to come. Position: Customer Service Expert I Location: Headquarters - Moon Township, PA Excellent Benefits: Medical, dental, prescription & vision, HSA & retirement savings (401k) - Generous Company Match! Perks: Incentives/bonus plans, competitive pay, dress for your day, hybrid schedules, paid time off (vacation starting at 3 weeks), tuition reimbursement, wellness programs, fun events, learning & development opportunities. Hours of work: Full-time position with hours Monday-Friday 9:00-5:00 The Customer Service Expert I will process basic sales and service orders in SAP for carbon and service. They will work very closely with Sales, Logistics, Field Services, Finance, Quality, Plants and Warehouses to process orders from receipt through invoicing. Duties and Responsibilities (not limited to) Provide material availability and delivery information to sales staff, customers, etc. Secure information for creation and maintenance of customer master files and price condition records in SAP Provide freight quotes to customers for LTL shipments using the FDS tool Research and manage customer invoice questions and customer complaints for resolution of immediate and future issues Qualifications A high school diploma or equivalent certification is required 0-2 years of sales and distribution/customer service experience is required SAP experience is preferred More about Calgon Carbon, A Kuraray Company We are a company of scientific innovators with over 205 patents. For over 75 years, we've been innovating solutions to the world's emerging challenges. Since creating the first activated carbon products from bituminous coal in the 1940s, Calgon Carbon has been a pioneer in developing advanced products, systems and services for air and water purification. Calgon Carbon's product portfolio now encompasses more than 700 direct market applications. Headquartered in Pittsburgh, Pennsylvania, Calgon Carbon employs approximately 1,350 people and operates 20 manufacturing, reactivation, innovation and equipment fabrication facilities in the U.S., Asia, and in Europe, where Calgon Carbon is known as Chemviron. Calgon Carbon was acquired by Kuraray in March of 2018. With complementary products and services, the combined organization will continue to focus on providing the highest quality and most innovative activated carbon and filtration media products, equipment, and services to meet customer needs anywhere in the world. Calgon Carbon is an Equal Employment Opportunity/Affirmative Action Employer. Minorities/Females/Individuals with Disabilities/Protected Veterans VEVRRA Federal Contractor

Job Id R-2024-48577 Location Pittsburgh, Pennsylvania, United States of America Department Ground Operations Category Airport Operations Job Type Full time Regular **Department:** Ground Operations**Our Company Promise** We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer. **:** ***** For external applicants only:** **(1.) Southwest Airlines will consider your interest for this position if you are currently a resident of the State of Pennsylvania and Ohio.** **(2.) Southwest Airlines will not consider your interest for this position if you have been interviewed by phone, virtually, and/or in person and not selected for the Customer Service Agent position at PIT within the last 12 months.***** **Pay & Benefits:** Pay of $19.06 per hour*, with the opportunity for future increase per applicable collective bargaining agreement wage scale based on time in position. Opportunities for overtime and shift premiums. Benefits you'll love: • Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too) • Southwest will help fund your Retirement Savings Plan with Company contributions up to 9.3% of your eligible earnings** • Potential for annual ProfitSharing contribution in the Southwest Retirement Savings Plan - when Southwest profits, you profit*** • Competitive health insurance for you and your eligible dependents (including pets) • Southwest offers health plan coverage options that start from the very first day of employment. You will have 30 days to select and enroll in your health plan with coverage retroactively available to your first day of employment. • Explore more Benefits you'll love: Job Summary The People of Southwest Airlines come together to deliver on our Purpose, which is to connect People to what's important in their lives through friendly, reliable, and low-cost air travel. Our Customer Service Agents extend Hospitality to Southwest's Customers at the ticket counter, baggage service office, and gate area. Customer Service Agents are often the first Southwest Employee our Customers interact with during their travel experience and set a hospitable tone for our Customers' trip. They're friendly, patient problem solvers who enjoy multitasking and working in a dynamic, safe environment. Check out what a day as a Customer Service Agent is like: Additional details * This role is part of a Collective Bargaining Agreement (CBA), and it includes working assigned shifts based on seniority. Shifts can include early mornings, late evenings, weekends, and holidays . * U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available. * Learn more about becoming a Customer Service Agent and the FAQs: . Southwest Airlines is an Equal Opportunity Employer. We continue to look for opportunities to reflect the communities we serve, and welcome applicants with diverse thoughts, backgrounds, and experiences. Responsibilities * Provides friendly service to and maintains positive relationships with all internal and external Customers * Works in a cooperative spirit to ensure the success of our Company * Responsible for providing legendary Customer service to people desiring to travel, use cargo or baggage service by attending to their needs * Handles any aspect of ticketing and check-in by operating a computerized point-of-sale system, boarding, baggage service, reservations and resolving related complaints and problems * Responsibilities include greeting and handling Customers in a polite and friendly manner. Handles cash, checks, credit cards, travel vouchers and coupons as forms of payment for tickets. Computes charges, makes change and balances daily transactions. Is responsible for overage or shortage * Checks in baggage and Cargo. Answers telephone to provide information to callers, page customers, resolve problems or complaints and assist as needed. Handles transactions required to board the aircraft in a timely and efficient manner * Deals with mishandled Customers as a result of oversells, delayed or cancelled flights, lost, delayed, or damaged luggage. Resolves such problems quickly and within guidelines established by the Company * Provides current and accurate fare, schedule, reservations, flight arrival/departure information and answers all general inquiries from Customers and other visitors to the airport terminal * Completes forms and reports as required by the Company * Writes irregularity and complaint reports as required * Duties may vary due to the size and organization of the station * Must be able to meet any physical ability requirements listed on this description * May perform other job duties as directed by Employee's Leaders Knowledge, Skills and Abilities * Ability to type and/or use a computer keyboard with sufficient speed to meet demands of the job * Able to read documents, follow instructions, learn and understand ticketing procedures, rules and regulations * Ability to work well with others as part of a team, meet the public, and work under stressful situations * Must be able to satisfactorily complete Customer Service Agent training program with an 80% or greater average and an evaluation period * Must be aware of hazardous situations and be able to handle emergencies as needed * Must work under tight time constraints to accomplish quick turns of aircraft * Must present a well-groomed appearance in accordance with the Ground Operations Employee Handbook and Labor Agreement * Must be able to perform all job functions within a limited space * Must be able to effectively communicate verbally by telephone, face to face and on public address systems * Must possess good written and oral skills * Must be able to communicate information and instructions verbally or via radio equipment Education * No education requirement Experience * No experience requirement Licensing/Certification * Must be able to obtain a SIDA badge and meet all local airport requirements * May be required by Station Leadership to obtain a Customs Seal and meet all requirements to work international flights Physical Abilities * Must be able to lift and/or move items up to 70 pounds on a regular basis and repetitively lift and/or move weights of 40 to 50 pounds onto raised surfaces * Must be able to climb, bend, kneel and stand on a frequent basis and for extended periods * Must maintain the ability to wear prescribed uniforms Other Qualifications * Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines * Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986 * Must be at least 18 years of age * Must be able to comply with Company attendance standards as described in established guidelines * Ability to work shift work and/or overtime * Foreign language skills are desirable, but not required *Pay amount does not guarantee employment for any particular period of time. **401(k) match contributions are subject to Retirement Savings Plan vesting schedule and applicable IRS limits ***ProfitSharing contributions are subject to Retirement Savings Plan vesting schedule and are made at the discretion of the Company. **Pay Rate:** $19.06***Southwest Airlines is an Equal Opportunity Employer.*** Please print/save this job description because it won't be available after you apply. **Job

- Customer Care Specialist (24009036) **Job Description** Customer Care Specialist Panther Central - Pennsylvania-Pittsburgh - ( 24009036 ) For more information about the Office of Business, Hospitality and Auxiliary Services, please visit our website at BHAS.pitt.edu and check us out on social media: LinkedIn: @BHASPitt. **Job Summary** Serves as contact for internal and external customers and responds to routine inquiries and needs. Resolves moderately complex issues and refers customers to appropriate personnel. Maintains records, details comments and complaints, and performs administrative duties. Essential Functions * Serves as first point of contact for internal and external customers including guests, clients, faculty, staff, students, vendors, and others. * Responds appropriately to and ensures resolution of routine customer questions, needs, and issues; assesses needs and suggests alternative products or services. Troubleshoots and handles moderately complex inquiries and issues; * refers customers to supervisors and/or other departments as needed. * Maintains accurate record of customer interactions and transactions; details all comments and complaints; tracks and gathers information as needed. * Files documents, provides data entry, and completes forms requiring standard information. Explains policies and procedures of housing, dining services, and Pitt IDs to students, parents, faculty, staff, and other visitors. * Other duties and special projects as assigned. Physical Effort Sitting, standing, walking, lifting (up to 35 pounds), carrying, reaching, pushing, and pulling. *The University of Pittsburgh is committed to championing all aspects of diversity, equity, inclusion, and accessibility within our community. This commitment is a fundamental value of the University and is crucial in helping us advance our mission, which includes attracting and retaining diverse workforces. We will continue to create and maintain an environment that allows individuals to discover, belong, contribute, and grow, while honoring the experiences, perspectives, and unique identities of all.* *The University of Pittsburgh is an Affirmative Action/Equal Opportunity Employer and values equality of opportunity, human dignity and diversity. EOE, including disability/vets.* Assignment Category Full-time regular Job Classification Staff.Customer Service Representative II Job Family Administrative Support Job Sub-Family Customer Service Campus Pittsburgh Minimum Education Level Required Associate's Degree Minimum Years of Experience Required 3 Combination of education and relevant experience will be considered in lieu of education and/ or experience requirement. Work Schedule Saturday, Sunday, Monday 11 AM - 9 PM and Tuesday 11 AM - 8:30 PM Work Arrangement On-Campus: Teams that work on campus, in an office, or in a lab. Hiring Range Hourly Rate: $17.74/hr; overtime available. Relocation Offered No Visa Sponsorship Provided No Background Check For position finalists, employment with the University will require successful completion of a background check Child Protection Clearances Not Applicable Required Documents Resume, Cover Letter Optional Documents Not Applicable

Titan Management Acquisitions is a promotional marketing firm in the Pittsburgh, PA area. Our experience on the ground means we're a powerful asset for business campaigns and publicity efforts. Like a fine suit, every service offered to our clients are finely tailored based on specific products and targets. Our mission is to build connections between our clients and their potential customers by creating a standard of excellence and providing top notch service, while fostering our teams' growth through a rewarding and progressive environment. Job Description We are seeking an enthusiastic, efficient person to join our sales team to help with sales processes and customer service. Duties of this position include communicating and building relationships with customers, coordinating with other departments, maintaining a customer database, and promoting a quality image of the company. We are a small company with a national reputation. We continue to expand our reach to new markets and customers. Our sales team works with terrific clients across the country engaging in face to face sales interactions with customers. NO D2D NO B2B NO Cold Calling Paid Training Provided! Benefits include: - Full paid training - Flexible work schedule - Incentives plan - Weekly guaranteed base pay plus commission - Advancement opportunities - Bonus Opportunities Qualifications Qualifications One to two years of experience in customer service or business setting Ability to be organized and efficient under varying workloads Demonstrate initiative and self-direction Demonstrate team skills Good interpersonal and communication skills Attention to detail Additional Information Check us out at ********************************** Like us on Facebook Connect with us on LinkedIn Follow us on Twitter

Responsible for supporting the company's sales goals through good customer service, maintaining quality relations with existing accounts, and providing sales coverage by performing the following duties: • Applies knowledge of company products/services to efficiently process customer information, and respond to inquiries and complaints in a diplomatic manner. • Builds and maintains quality relations with assigned customers. • Contacts customers via telephone or correspondence as frequently as necessary to meet goals. • Maintains updated, organized files on all assigned customers. • Completes and submits required documentation. • Contacts customers to obtain missing information or data to ensure an accurate customer database. • Traces and expedites late orders to ensure customer satisfaction. • Trains new Customer Service Representatives as requested. • Performs other related duties as assigned.

Cellular Sales Call Center Representative Customer Service | Business Development Cellular Sales is Growing! Are you determined to grow your job into a career, in a fast-paced thriving environment? Cellular Sales is the one, a company that provides a rewarding career with a family atmosphere. You bring the desire to achieve and an exceptional attitude. Cellular Sales will provide benefits, development, and a culture that values diversity and inclusion. Are you ready to take control of your income and represent the best? We're Verizon's premier retail partner and have received multiple Agent of the Year awards. With nearly 800 stores across 40 states, we have 30-year reputation for providing unmatched in-person customer experiences. We're always expanding and looking for smart, driven, positive people to join our team of 7,000+. JOB DESCRIPTION Summary/ObjectiveProvide ongoing support to the current sales force. Ideal candidates will be creative and analytical. Should seek to build off of current foundation, and improve procedures and methods already in place. Candidates should be able to take feedback and criticism to improve productivity. Essential Functions Follow up on distributed leads Generate store traffic and contribute to the markets success Handle customer inquiries both by phone and text Support sales force by generating sales leads Follow communication scripts when handing different topics Research required information using available resources Provide customers with product and service information Candidates should be able to take feedback and criticism to improve productivity and character Competencies Attention to Detail: Taking responsibility for a thorough and detailed method of working. Oral Communication: Shaping and expressing ideas and information in an effective manner. Planning and Organizing: Setting priorities and defining actions, time, and resources needed to achieve predefined goals. Problem Solving: Having the ability to identify problems and issues of varying complexities and to find effective solutions with few guidelines. Written Communication: Expressing ideas and opinions clearly in properly structured, well-organized, and grammatically correct reports or documents; utilizing language and terminology. Supervisory ResponsibilityThis position has no supervisory responsibilities. Work EnvironmentThis job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Physical Demands Must be able to sit for long periods of time The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. This is largely a sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets and bend or stand on a stool as necessary. Position Type/Expected Hours of WorkThis is a full-time position. TravelNo travel is expected for this position. Required Education and Experience High School diploma or GED Preferred Education and Experience Previous office experience Proficient in Microsoft Office Knowledge of customer service principles and practices Experience in a call center or customer service environment Data entry and typing skills (including 10 key) Essentials * Positive attitude * High school diploma or equivalent; college degree preferred * Minimum two years of related work experience * Effective communication skills * Interest and understanding of technology products and services * Business ownership mentality Compensation * The highest in the wireless industry

Customer Services Representative page is loaded **Customer Services Representative** **Customer Services Representative** locations Murrysville time type Full time posted on Posted 7 Days Ago job requisition idR-499 **Work Hours:** Monday - Thursday 8:30 am - 5:00 pm Friday 8:30 am - 6:00 pm Saturday 9:00 am - 12:00 pm **Function:** Operates a customer service window to provide customers with exceptional customer service on a variety of transactions. Suggests solutions and options to customers and refers customers to appropriate areas of the bank. Resolves customer problems/issues/concerns in an accurate and efficient manner. **Duties and Responsibilities:** * Develops a working skill set, a strong knowledge of policies and procedures, and bank products/services available to customers. * Establishes accuracy and balancing skills by maintaining a balancing rate of 85% in accordance with Retail Policies and Procedure manual. * Demonstrates knowledge of Consumer Bank Customer Service Standards & offer each customer exceptional customer service as expected in the Customer Insight surveys, scored by Avannis. * Applies a combination of knowledge of the computer systems, service skills, product knowledge and knowledge of policies and procedures to successfully execute operational excellence with operation of a customer service window in an efficient and accurate manner and providing exceptional customer service on a variety of transactions, including the following: + Utilizing computer systems to properly identify customers, verify authenticity of the requested transaction and complete required steps to protect customers and the bank from fraud (including, but not limited to, verifying balances, placing holds and documenting proper identification). + Accepting deposits, verifying endorsements, and issuing receipts. + Accepting checks for cashing, identifying customers, verifying endorsements and balances, and/or referring customers to branch management for authorization. + Accepting savings deposits and withdrawals and performing related duties. + Providing additional customer services, including bank money orders, and other services. + Accepting various loan payments or other types of payments. + Balancing cash drawer daily. + Assisting in ATM balancing & settlement, where applicable. + Assisting in vault balancing, as requested * Promotes the bank's services, answers questions regarding banking matters and directs customers to other branch team members for specialized services. Identifies customer needs through profiling each customer for other services to expand relationships. * Contribute to Branch goals and sales and service standards as outlined in branch playbook and detailed by Branch Management + Executes professional sales and service behaviors in alignment with Bank's Our Shared Future purpose, five values and core drivers. + Utilize the Sales & Service Opportunity tool to personally track customer(s) who you introduced to a banker. * Provides services including night deposits, mail deposits and safe deposit admittance, as needed. * Maintains a positive relationship with bank customers and seeks to contribute to help grow the branch by producing leads to the Personal Banker platform. * Maintains a good working relationship with all bank employees. Demonstrates strong interpersonal skills with the ability to work independently, as well as motivated to work as a team player to contribute to the success of the branch and in turn, the organization. * Attends and successfully completes training as needed (virtual, in-person, online BVS, etc.) * Performs additional duties as required. **Physical Demands** Operates a keypad device: 70% of the day; operates electronic equipment: 10% of the day; operates office equipment: 10% of the day. Standing is required 2 hours per day in a straight position. Sitting is required 5 hours per day in a leaning position. Routinely lifts up to 10 lbs., 2 times per day. Maximum lift is 20 lbs., one time per day. Must be able to occasionally lift and/or move up to 50 lbs. Use of manual dexterity skills for typing and data entry up to 40% of the business day. Specific vision requirements include close vision of 18”-20” for computer work. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. **Education** Requires a high school diploma or equivalent basic academic education. **Experience** One to two years general experience and the successful completion of the retail training program. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c) **Salary Range:** $15.00 - $19.23 S&T Bank believes in Equal Opportunity for all and is committed to ensuring all individuals, including individuals with disabilities, have an opportunity to apply for those positions that they are interested in and qualify for without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. S&T Bank is also committed to providing reasonable accommodations to qualified individuals so that an individual can perform their job related duties. If you are interested in applying for an employment opportunity and require special assistance or an accommodation to apply due to a disability, please contact us at ************ or *****************.

We are seeking energetic and reliable professionals to join our team as Certified Benefit Counselors. The successful candidate will be responsible for answering incoming customer calls, utilizing company policies to solve customer issues and directing calls to the managerial team when necessary. Our Certified Benefit Counselors are often the first point of contact for customers, so we are interested in hiring individuals with a commitment to customer satisfaction and an ability to help guide employees through their benefit experience. **Requirements** * Manage large amounts of inbound and outbound calls in a timely manner. * Follow communication “scripts” when handling different topics. * Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives. * Build sustainable relationships and engage customers by taking the extra mile. * Keep records of all conversations in our call center database in a comprehensible way. * Frequently attend educational seminars to improve knowledge and performance level. * Meet personal/team qualitative and quantitative targets. **Qualifications** * Previous experience in a customer support role. * Track record of over-achieving a positive customer experience. * Strong phone and verbal communication skills along with active listening. * Customer focus and adaptability to different personality types. * Ability to multi-task, set priorities and manage time effectively. * Minimum of 2 years of employee benefit experience. * Bilingual a plus. December 4, 2024The “Apple Approach” to Benefits For senior HR staff, CFOs, and CEOs, one of the

Insight Global is seeks 2 customer service representatives to assist with cleanup of recent projects at one of our largest medical device manufacturing clients. One representative will be focused on data entry around product and shipment information. The second representative will be responsible for all dispute resolution with customers. This includes but is not limited to credit and debits of orders, creating notifications, and responding to customer inquiries. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to ******************** . To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: *************************************************** . Skills and Requirements 3-5+ years customer service background Above basic level of Excel SAP Experience null We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to ********************.

is the fastest growing healthcare technology company that builds products to make prescriptions accessible and affordable to everybody. Our two primary products - BlinkRx and Quick Save - remove traditional roadblocks within the current prescription supply chain, resulting in better access to critical medications and improved health outcomes for patients. is the world's first pharma-to-patient cloud that offers a digital concierge service for patients who are prescribed branded medications. Patients benefit from transparent low prices, free home delivery, and world-class support on this first-of-its-kind centralized platform. With BlinkRx, never again will a patient show up at the pharmacy only to discover that they can't afford their medication, their doctor needs to fill out a form for them, or the pharmacy doesn't have the medication in stock. We are a highly collaborative team of builders and operators who invent new ways of working in an industry that historically has resisted innovation. Join us! **Responsibilities:** * Receive inbound phone calls to resolve routine and new issues with patients, doctors and insurers * Provide patient care to accurately support pharma programs and triage to appropriate teams when required * Strive to meet and exceed structured performance targets. * Document all call information and data discovery according to operating procedures * Utilize Knowledge Base materials as a foundation for resolving inquiries * Maintain confidentiality of patient and proprietary information * Develop a working knowledge of company related security and privacy practices. * Participate in continued education on product changes, new features and product launches * Help improve the patient experience by sharing feedback with management to further develop the product, materials and processes **Location/Hours** * Full time position hourly, **on-site** role in Pittsburgh (Robinson) * Availability for Monday-Friday across various 8 hours shifts : 8am- 4pm EST , 9am- 5pm EST, 1pm- 9pm EST * ***OR*** open for availability for 4 day 10 hour shifts from 11am-9 pm EST * Availability for rotating Saturday shifts 9am-5pm * Scheduling flexibility, as your schedule may change over time according to business needs **Benefits** * Medical, dental, and vision insurance plans that fit your needs * 401(k) retirement plan * Daily snack stipend for onsite marketplace * Pre-tax transit benefits and free onsite parking **Requirements:** * High school diploma or GED required, Bachelor's degree strongly preferred * Customer service experience required * Healthcare, pharmacy or other relevant industry experience strongly preferred * Strong verbal and written communication skills * Sound technical skills, analytical ability, good judgment, and strong operational focus * A passion for providing top-notch patient care * Ability to work with peers in a team effort and cross-functionally * Strong technical aptitude and ability to learn complex new software #blinkindeed **Why Join Us:** It is rare to have a company that both deeply impacts its customers and is able to provide its services across a massive population. At Blink, we have a huge impact on people when they are most vulnerable: at the intersection of their healthcare and finances. We are also the fastest growing healthcare company in the country and are driving that impact across millions of new patients every year. Our business model not only helps people, but drives economics that allow us to build a generational company. We are a relentlessly learning, constantly curious, and aggressively collaborative cross-functional team dedicated to inventing new ways to improve the lives of our customers. We are an equal opportunity employer and value diversity of all kinds. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. ****Voluntary Self-Identification**** For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file. As set forth in Blink Health's Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law. If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows: A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability. A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service. An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense. An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985. ****Voluntary Self-Identification of Disability**** Form CC-305 Page 1 of 1 OMB Control Number 1250-0005 Expires 04/30/2026 We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years. Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor's Office of Federal Contract Compliance Programs (OFCCP) website at . A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. **Disabilities include, but are not limited to:** * Alcohol or other substance use disorder (not currently using drugs illegally) * Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS * Blind or low vision * Cancer (past or present) * Cardiovascular or heart disease * Celiac disease * Cerebral palsy * Deaf or serious difficulty hearing * Diabetes * Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders * Epilepsy or other seizure disorder * Gastrointestinal