Customer care representative jobs in Nashville, TN

Call Center Representative Company: Caduceus (Federal Contractor) Job Type: Full-Time, On-Site Only About the Opportunity Caduceus is hiring Bilingual (Spanish-English) Call Center Representatives to support a newly established, high-volume federal program contact center in Nashville, TN. Representatives will handle inbound calls, complete accurate intake, documentation, and routing through secure systems. This role is on-site only and not remote. Key Responsibilities Answer and document high-volume inbound calls with professionalism and accuracy. Perform real-time data entry, intake, and case documentation within secure systems. Follow structured scripts, SOPs, and escalation procedures. Maintain confidentiality and comply with federal data-handling and privacy standards. Validate information and route cases to the appropriate unit. Support shift operations, including nights, weekends, and holidays as needed. Required Qualifications High school diploma or GED required; Associate's or Bachelor's degree preferred. Ability to pass a government background check. 1-2+ years of experience in customer service, call center, or administrative roles. Strong communication skills, attention to detail, and ability to work in a fast-paced environment. Must be able to work on-site in Nashville, TN (not remote). Preferred Skills Experience using CRM, call center, or workflow/case-management systems. Ability to follow structured scripts and SOPs in regulated environments. Comfort working across multiple screens and systems simultaneously.

Manage high-volume billing disputes and service inquiries. This role requires a strong analytical mindset to assess the validity of claims and implement final resolutions. Key Responsibilities Issue Resolution: Process refunds, bill adjustments, and merchandise returns. Inquiry Management: Inform guests of investigation findings and planned fixes. Escalation: Route complex or unresolved issues to the proper internal group. Record Keeping: Maintain thorough logs of all client requests and actions taken. Root Cause Analysis: Study relevant data to identify the source of service issues. Requirements & Skills History: 5-7 years of professional service work (no internships). Academic Degrees: Associate degree (required); Bachelor degree (preferred). Top Skills: High attention to detail, problem-solving, and professional speech/writing. Technical Software: Microsoft Office (required); PowerBI or Salesforce (desired). Soft Skills: Organization, conflict resolution, listening, and time managemen

Benefits: Dental insurance Health insurance Paid time off Training & development Vision insurance Ellie was proudly founded on the principle of destigmatizing mental health. The mental health industry is full of barriers, and weve made it our goal to fill the gap and find innovative ways to break down these barriers for the communities we serve. Job Description: We are seeking a compassionate and detail-oriented Care Coordinator to join our mission to fill the gap in mental healthcare. In this role, you will be responsible for managing the scheduling of appointments for clients seeking mental health counseling services. You will serve as the first point of contact for clients, providing outstanding customer service while ensuring seamless coordination of appointments between clients and therapists. This is an essential role in supporting our efforts to provide high-quality, accessible mental health care to our community. Key Responsibilities: Schedule and confirm counseling appointments for clients, ensuring accuracy and efficiency. Answer phone calls and respond to emails regarding appointment inquiries, cancellations, and rescheduling. Coordinate appointment schedules between multiple therapists and clients. Maintain accurate records of appointments, client details, and cancellations in the electronic health records (EHR) system. Work with clients to assess their needs and ensure appropriate scheduling based on their preferences and therapist availability. Monitor and manage the therapy calendar to avoid overbooking or scheduling conflicts. Collaborate with the clinical team to streamline scheduling processes and ensure timely service delivery. Assist in other administrative tasks as needed (e.g. helping ensure patient intake forms are completed, insurance eligibility checks, etc). Maintain confidentiality of all client information in compliance with HIPAA regulations. Assist clients with initial questions about available services, insurance options, and payment procedures. Provide exceptional customer service to clients and maintain a positive and welcoming atmosphere. Qualifications: High school diploma or equivalent required; Associates degree or higher preferred. Previous experience in a scheduling, administrative, or customer service role, ideally in a healthcare or mental health setting. Familiarity with Electronic Health Records (EHR) systems; experience with Valant a plus. Excellent organizational and time-management skills. Strong written and verbal communication skills. Ability to maintain a calm and empathetic demeanor in what can be a fast-paced environment. Attention to detail and accuracy in scheduling and record-keeping. Ability to work independently and as part of a team. Knowledge of mental health services and terminology is a plus. Experience in customer service with a focus on helping individuals with sensitive needs. Preferred Skills: Experience in a healthcare setting, mental health setting or counseling setting a plus. Knowledge of HIPAA compliance and patient privacy laws. Proficiency in Microsoft Office Suite (Word, Excel, Outlook). Reports to: Director of Administrative Services Job Type: Fulltime Pay rate: $20-25 per hour, based on skills and experience.

Our company culture is friendly, fun with healthy competition and rewards. Applied Industrial Technologies offers integrity, inclusion, and career advancement. Individual contribution and ideas are encouraged and welcomed. We are hiring a full-time creative, resourceful customer service representative (CSR) in Nashville, TN. In this role, you will provide professional and timely support to our sales team and customers. As a leading industrial distributor (and Fortune 1000 company), we realize we are only as strong as our dedicated team. Selling millions of industrial products to all types of customers takes special skill and that's where you come in. Why join us? Applied is listed as one of the World's Best Employers by Forbes for 2021. We have earned the Outstanding Employer Support award from the US Navy, and we are a GSA approved vendor. Applied has been fortunate to retain associates who have built long lasting careers. 25% of our U.S. team has 20+ years of service! In addition to competitive hourly pay, monthly, quarterly, and annual bonus opportunities, and all the benefits you'd expect from an industry leader (401K with company match, insurance, time off, tuition reimbursement, employee assistance, etc.) you will also enjoy: A LASTING CAREER - Career paths are available in sales, operations, or management throughout the country Professional development and training Great work / life balance Team oriented company culture where it's called work for a reason but have fun in the process. Customers can hear that in your voice Join a local team with company backing What you'll do: In our fast-paced team environment, you will partner with our customers and Account Managers to find products and services, solve customer needs, and build ongoing positive business relationships. Process customer inquiries, quotes, order processing, expediting / returns Sourcing parts Assist in generating sales Help in the stockroom as needed Driving and Delivering Material to Customers Requirements: 1+ year customer service or inside sales experience Strong attention to detail High school diploma or equivalent Must be able to lift up to 50 lbs. Valid driver's license & clean driving record (MVR) This position is not eligible for relocation benefits and is expected to be performed on site. Candidates must be authorized to work in the US. We are not able to offer sponsorship of work visas for this position. Come for the job. Stay for the career. Apply for immediate consideration! #LI-RB1 Founded in 1923, Applied Industrial Technologies (NYSE: AIT) is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. Our leading brands, specialized services, and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multi-channel capabilities that provide choice, convenience, and expertise. Applied Industrial Technologies is built on a philosophy that puts people first. We are an equal opportunity employer, and we are committed to a workforce in which we enforce fair treatment and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.

Skillbridge Academy is a forward-thinking organization committed to operational excellence, workforce development, and long-term career growth. We partner with professionals who value structure, accountability, and continuous improvement. Our work environment promotes stability, collaboration, and skill-building, ensuring every team member plays a meaningful role in our success. Job Description Skillbridge Academy is seeking a Call Center Agent to join our growing team in Nashville, NC. This role is ideal for individuals who thrive in fast-paced environments and enjoy delivering high-quality customer interactions. As a Call Center Agent, you will serve as a key point of contact, ensuring professional, efficient, and solution-oriented communication with clients. Responsibilities Handle inbound and outbound calls in a professional and courteous manner Provide accurate information and resolve customer inquiries efficiently Document interactions and maintain organized call records Follow established communication guidelines and operational procedures Collaborate with internal teams to ensure consistent service delivery Maintain a high standard of customer satisfaction and professionalism Qualifications Strong verbal communication and active listening skills Clear, confident, and professional phone presence Ability to manage multiple tasks and remain organized Attention to detail and commitment to accuracy Problem-solving mindset with a customer-focused approach Ability to work independently and as part of a team Additional Information Competitive salary ($46,000 - $49,000 per year) Growth opportunities and internal career development Structured training and skill-building programs Supportive and professional work environment Stable full-time employment

Kitchen Refresh is seeking a custom cabinet sales professional franchisee. The franchisee owner-operator would be responsible for a territory in the Nashville area. Job Requirements: Conduct prompt and professional communication with leads and clients Perform in-home, design studio, and virtual consultations Deliver estimate at time of consultation using Quickbooks Able to convey kitchen remodel expertise, handle objections, and ask for order at time of consultation Identify and create working relationships with a finish carpenter and painter Coordinate with finish carpenter contractor for cabinet door and drawer front measuring for product orders, as well as door and drawer front, drawer box, cabinet box, crown moulding, and related installations and work Coordinate with painter for painting of only the cabinet boxes Follow proven marketing, sales, and installation processes Must have a valid driver's license Must be able to communicate effectively in English As a Kitchen Refresh franchisee, you would be responsible for serving and maintaining a defined territory. Kitchen Refresh franchises are independently owned and operated. The hourly wage range is based on profit rates of product sales relative to time spent on business. Actual pay rate may be more or less depending on how closely you follow the systems. Franchisees can also earn additional profits on upsell and cross sale opportunities. Full-time $150.00 per hour Monday to Friday Driver's License (Required)

DCI Donor Services (DCIDS) is looking for a dynamic and enthusiastic team member to join us to save lives!! Our mission at DCIDS is to save lives through organ and tissue donation, and we want professionals on our team that will embrace this important work!! We are specifically wanting people to join our team as a Donor Specialist with expertise in communicating during difficult situations and building relationships with families. This position will serve as part of a team of passionate and driven individuals responsible for coordinating the gift of health and life through donation. Strong interpersonal skills and the ability to communicate effectively in both oral and written formats are a must. The Donor Specialist is responsible offering the gift of donation to potential donor families. COMPANY OVERVIEW AND MISSION For over four decades, DCI Donor Services has been a leader in working to end the transplant waiting list. Our unique approach to service allows for nationwide donation, transplantation, and distribution of organs and tissues while maintaining close ties to our local communities. DCI Donor Services operates three organ procurement/tissue recovery organizations: New Mexico Donor Services, Sierra Donor Services, and Tennessee Donor Services. We also maximize the gift of life through the DCI Donor Services Tissue Bank and Sierra Donor Services Eye Bank. Our performance is measured by the way we serve donor families and recipients. To be successful in this endeavor is our ultimate mission. By mobilizing the power of people and the potential of technology, we are honored to extend the reach of each donor's gift and share the importance of the gift of life. With the help of our employee-led strategy team, we will ensure that all communities feel welcome and safe with us because we are a model for fairness, belonging, and forward thinking. *This is not a fully remote position. This position is located in Nashville, TN. This position will be assigned on a rotating 12-hour schedule assigned to the night shift (6:00pm - 6:00am). This position will require training during day shift. Key responsibilities this position will perform include: Effectively captures medical information accurately and completely into donor management software. Facilitates the donation process through coordination and communication with donor families and medical personnel. Supports families of potential donors and communicates the opportunity for the gift of donation to families who have recently lost a loved one using empathy and care. Performs other related duties as assigned. The ideal candidate will have: A minimum of a two-year degree in a health-related field, nursing or paramedic/EMT certification 1+ years in a health-care related position including use of medical terminology. CTBS, RN, or LPN desired. Working knowledge of computers and Microsoft Office applications. Ability to exercise independent judgement and multitask. Exceptional teamwork, communication, and conflict management skills. Demonstrated excellence in intrapersonal skills along with strong attention to detail and organizational skills. We offer a competitive compensation package including: Up to 184 hours of PTO your first year Up to 72 hours of Sick Time your first year Two Medical Plans (your choice of a PPO or HDHP), Dental, and Vision Coverage 403(b) plan with matching contribution Company provided term life, AD&D, and long-term disability insurance Wellness Program Supplemental insurance benefits such as accident coverage and short-term disability Discounts on home/auto/renter/pet insurance Cell phone discounts through Verizon **New employees must have their first dose of the COVID-19 vaccine by their potential start date or be able to supply proof of vaccination.** You will receive a confirmation e-mail upon successful submission of your application. The next step of the selection process will be to complete a video screening. Instructions to complete the video screening will be contained in the confirmation e-mail. Please note - you must complete the video screening within 48 hours from submission of your application to be considered for the position. DCIDS is an EOE/AA employer - M/F/Vet/Disability.

Do your friends and co-workers refer to you as a people person? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so we are looking for employees just like you in the ever-changing Sign Industry. As a FASTSIGNS Customer Service Representative, you will be the initial contact with current customers as well as prospective customers. You will work with customers via email, telephone and in-person. You will be working to build long-lasting relationships by turning prospects into customers and then into long term clients. The sign industry is ever changing and dynamic. All you have to do is look all around and you'll see there are signs of all types everywhere. FASTSIGNS is the franchise industry leader with over 700 locations in many countries worldwide. We have the most extensive training programs both online and in-person in the industry. Working for FASTSIGNS will allow you to grow your personal and business skills. At FASTSIGNS we pride ourselves on the best customer service in the Sign Industry and to prove it we survey our customers to ensure we constantly improve our service. Our ideal candidate for this position is someone who is outgoing, responsive, eager to learn and has the ability to build relationships. Great listening skills, documentation and organization are highly valued in candidates for this position. You will learn to prepare estimates, implement work orders and ensure timely delivery of finished orders. You will be involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center. The ideal candidate will be self-motivated, with problem-solving skills who pays very close attention to accuracy and detail. Comprehensive training in all aspects of this position will be provided. If this describes you, we encourage you to apply! Hourly rate is negotiable based on experience. Monthly commission based on closed jobs. Paid Holidays, Vacation. Monday through Friday schedule. 8:30 - 5:00. No weekends. We are not just looking for just anyone to fill this position, we are looking for someone that believes they are the best! We don't consider this position as an entry-level we consider the position a stepping stone for any individual who wants a career path and personal growth in their life. If you think you have what it takes to be successful in this dynamic industry, we encourage you to apply.

Benefits: Competitive salary Dental insurance Health insurance Paid time off Benefits/Perks Competitive Pay Professional Development Job Stability in a growing industry Job Description We are seeking a professional and personable Customer Service Representative to join our team. In this role, you will be responsible for ensuring that each customer has a positive experience when reaching out to our agency. You will respond promptly to inquiries, maintain accurate records, and generally provide excellent customer service. The ideal candidate is detail-oriented, friendly, and familiar with insurance products. Responsibilities Provide service to existing clients related to updating policies, providing quotes, taking payments, answering questions, and providing documentation. Answer customer calls and correspondence regarding new or existing insurance policies and service all claims which include regular and after-hour claims. Work with new clients or support a producer in an effort to understand their needs, gather necessary data, research policy options, present options, finalize and bind new coverage, cancel old policies, and negotiate with carriers when necessary. Set appointments and/or client calls or support a producer to review existing policies, review liability limits and exposures, explore other coverage needs, evaluate replacement costs, round out accounts, and bind renewals. Confer with customers to provide detailed information about products and services, quote new business, process renewals and/or cancel accounts, take payments, and provide requested documentation. Resolve product or service issues by clarifying the customer's concern, determining the cause of the issue, selecting and explaining the best solution to solve the issue, expediting correction or adjustment, and following up to ensure resolution. Review audits or policies; verify accuracy and facilitate corrections, as needed, between client and carrier. Maintain records of customer interactions and transactions, recording details of inquiries, comments, and actions taken in the agency management system. Collaborate with team members, mentor staff, provide expertise and answer questions, and participate in formal and informal meetings as needed. Qualifications Hold the insurance license required by your state and have a minimum of two years of commercial lines insurance account management experience as well as a Bachelors Degree or comparable work experience. Demonstrate strong knowledge of insurance products and usages, rating procedures, underwriting procedures, coverages, and industry operations to effectively manage, maintain, and write assigned clients and prospects. Demonstrate strong customer focus and an excellent phone manner; display strong written and verbal communication skills as well as excellent math and reading skills to perform calculations. Possess a sense of urgency, attention to detail, organization, multi-tasking, and follow-up skills, and the ability to handle difficult situations with customers and solve complex problems without direct supervision. Have excellent time management skills with a personal accountability mindset as well as technology and computer proficiency, including agency management systems, rating tools, and carrier website navigation.

We are looking for a highly motivated and results-driven individual to join our team as a Customer and Sales Representative/Inbound Appointment Specialist. In this role, you will be responsible for handling inbound calls from potential, new, and existing customers, as well as conducting outbound calls to convert leads into qualified in-home appointments. Your primary goal is to set appointments with all decision-makers present, ensuring our sales professionals have the best opportunity to close deals. About Us: Best Choice Roofing was founded in 2009 and has rapidly grown to become one of the largest residential roofing companies in the US. Our balance of expertise, winning sales system, top-of-the-line materials partnerships, and consistent customer satisfaction have helped Best Choice Roofing to become the fastest growing roofing company in the country. Our team is dedicated to building strong relationships with clients and each other so we can achieve great things together! We believe in teamwork, continuous improvement, and celebrating success. Key Responsibilities: Handle inbound calls and make outbound calls to leads generated from our website, lead providers, and inbound web forms. Adhere to standard operating procedures (SOP) and follow the designated call cadence for each lead source. Schedule and confirm appointments for the sales team, ensuring clear and accurate handover of information. Maintain accurate and up-to-date records of all calls, appointments, and client interactions in our internal systems. Consistently meet or exceed daily, weekly, and monthly performance targets for appointment setting and conversion. Conduct cold calls using a provided lead database and re-engage with prior contacts and warm leads. Requirements Qualifications: Previous experience in a call center or sales role is preferred. Excellent verbal and written communication skills. Strong customer service skills. Strong computer proficiency; ability to talk and type simultaneously. Highly organized, with strong multitasking capabilities. Financially motivated and driven to succeed in a fast-paced environment. Confident communicator with strong persuasion skills, the ability to think quickly, multitask effectively, and maintain a proactive, goal-oriented mindset. What Makes Us The Best Choice? Competitive Compensation: We offer competitive wages based on experience and performance. Real Career Growth Opportunity: We value our employees and offer opportunities for advancement and professional development. Company-enhanced benefits, including access to Medical, Life, Dental, and Vision insurance coverage as well as 401k for retirement. We are an Equal Opportunity Employer, a drug-free workplace, and comply with all applicable federal and state regulations.

Contour Airlines is a long-established aviation services company with a diverse range of capabilities. At Contour Airlines, our core values guide every action and decision. We are unwavering in our commitment to integrity and safety, which remains at the heart of all our business lines. Our team members exemplify an attitude of excellence, consistently striving to think like a customer. We believe there is strength in unity, and we work together as a team to achieve ambitious goals. Full-Time Employee Benefits & Compensation Overview As a full-time employee of Contour Airlines, you are eligible for the following benefits and programs: Insurance * Health, vision, and dental insurance, plus short/long-term disability and voluntary life insurance (effective the first day of the month following your hire date) 401(k) Savings Plan * Eligibility begins the first day of the month following your hire date. * The Company offers a matching contribution up to 6% of your eligible compensation. * Enrollment guidelines and a 401(k) Enrollment Guide will be provided during onboarding. Paid Sick Leave * Accrual of up to 56 hours of paid sick leave per year. * Unused sick leave rolls over annually until your sick bank reaches 480 hours. Vested Vacation Hours * Eligible to receive vacation hours on January 1st following your hire date. * These hours will be vested and available for use in accordance with Company policies. Non-Revenue/Space Available (NRSA) Travel Privileges * NRSA (non-revenue/space available) travel privileges on Contour Airlines upon hire and access to MyID Travel after 6 months of service. Leaves of Absence * Eligible for various types of leave, including: * Medical Leave * Non-Medical Family Care Leave * Maternity and Paternity Leave * Personal Leave * Detailed leave policies are outlined in the Contour Airlines Employee Handbook, which will be provided during onboarding. Compensation Details * Contour Airlines offers a competitive salary based on your prior work experience. Equal Employment Opportunity Contour Airlines is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, citizenship, color, creed, sex, national origin, race, religion, sexual orientation, political affiliation, marital status, pregnancy, pre-disposing genetic characteristics, veteran status, military status, disability, gender identity or expression, familial status, criminal history, status as a victim of domestic violence, or any other protected status. Accommodations Contour Airlines is committed to providing reasonable accommodations to applicants and employees. If you require accommodations during the application or onboarding process, please contact Human Resources at *****************. Join Our Growing Team Contour Airlines' rapid growth has created exciting career opportunities. We invite you to become part of our family and contribute to our ongoing success. Key Responsibilities * Manage and coordinate system-wide flight delays within the Company's operating systems, ensuring timely and accurate communication to internal and external stakeholders. * Communicate delay plans to divisions outside of SOC, maintaining strong cross-departmental alignment. * Assign gates and update gate changes throughout the day, ensuring FIDS/GIDS accuracy and continuity of station operations. * Anticipate passenger disruption needs and collaborate with stations and Reservations on re-accommodations and service recovery. * Support the Reservations team during peak call volume, IROPs, and large-scale re-accommodation events. * Create, update, and manage customer service-related training documents, resource libraries, and digital applications. * Deliver customer service training (new hire, recurrent, targeted refreshers) via in-person sessions, webinars, and on-site visits. * Research, track, and report on irregular operations (IROPs), identifying trends and improvement opportunities. * Manage, monitor, and report key performance indicators (KPIs) related to customer service, station performance, and guest impact. * Comply with all departmental policies and procedures. * Other duties as assigned by leadership

NOW HIRING!! STOP IN- WALK IN- CALL IN- DON'T LET THIS OPPORTUNITY PASS YOU BY. Now is the time to take THE NEXT STEP and come to CBE for a career. You could start as a Customer Service/Collections Agent as soon as 01.05.2026. FLEXIBLE SCHEDULES AVAILABLE: Full-time Full-time (40hr) flexible weekday schedule with 1 required night until 8pm In-Office Environment, Competitive Pay, Benefits AND you can earn Commission! CBE provides 3 weeks paid training and supports you every step of the way! Strong Belief in Promote from Within (Your New Career is up to you) Apply TODAY! Purpose of the Position: As a Collection Associate you will be responsible for assisting consumers to resolve their accounts in a manner that is ethical, legal, professional, timely, and transparent. To succeed, you should enjoy a fast-paced, dynamic, customer service and deadline-oriented environment. At least 18 years of age High School Diploma or GED 9+ months of work history (customer service experience preferred) Computer and typing skills required Excellent attendance Self-starter with great attention to detail Customer service mindset Strong communication, persuasion, and negotiation skills Ability to handle multiple tasks simultaneously Strong work ethic A competitive spirit, an unrelenting drive to be the best Ability to learn new information and integrate processes Achieve schedule adherence and compliance expectations Meet productivity and call quality standards as set by the company Problem solving skills & ability to recommend solutions Additional Information: Training: CBE provides 3 weeks of paid training, no call center experience necessary! Day shift available for full-time work Flexible schedule for part-time work. Compensation: $14.00 - $15.00 + per hour plus commissions. This position pays a base wage + commission. Commissions can pay anywhere from $300.00 to $600.00 per month, if you meet your individual and department goals. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex (including pregnancy), sexual orientation, national origin, gender, genetic information, disability, veteran status or other protected statuses in accordance with applicable federal, state and local laws. Background checks and drug testing required. #CTN1 CBE Companies is an equal opportunity employer. We celebrate inclusion and are committed to creating a welcoming environment for all employees.

About Us : Jen-Hill Construction Materials is family owned and operated. Since 1991, Jen-Hill has worked with contractors, engineers, and government agencies to solve problems with innovative products and services. With two Tennessee locations and relationships with highly regarded manufacturers, Jen-Hill delivers cost effective solutions to the construction industry. Currently working with a client who is seeking Call Center Representatives in the Indianapolis area! Our client is looking for sharp, motivated, and flexible individuals who are looking to gain experience and get a foot in the door with a thriving, well-known company. Call Center Representative Responsibilities: Provide superior customer service within a fast-paced environment Answer phone calls, reply to emails, and resolve customer issues Manage the needs of customers independently Update account information in a comprehensive database Maintain quotas, goals, and metrics Notate and determine issues with customers and their inquiries accurately Call Center Representative Requirements: One year of recent phone-based experience in a sales, telemarketing, call center, collection, or customer service environment Ability to work well independently and also contribute to the overall success of the team Excellent oral and written communication skills Superior interpersonal skills and strong attention to detail Ability to multi-task effectively and flexible to adapt to change If you are interested in the Call Center Representative position and qualify based on the previously mentioned requirements, please apply today!

Join one of the Tennessean's Top Workplaces of Middle Tennessee (for over 5 years) where we believe happy employees make happy customers! We are growing and want you to grow with us too! Job Description Toyota of Cool Springs is seeking a well-spoken, friendly, and customer-centric call center agent. SUMMARY Provide truly exceptional customer service in a fast paced work environment at a high volume dealership. Responsibilities Answers incoming calls promptly and professionally Obtains customer and vehicle information Creates appointments for vehicle maintenance, service and recalls Makes outbound calls to existing customers to follow-up on recent service and schedule next appointments Qualifications Positive attitude Well-spoken with previous call center/receptionist experience Proficiency with computers Must be able to multi-task Must be a solution-oriented problem solver Customer Satisfaction focused What We Offer Base pay $17/hour plus commissions and bonus, guaranteed minimum of at least $19.50/hour 401(k) Savings Plan with Employer-Match Medical Insurance Dental Plan Vision Plan Basic Life Insurance Accident & Critical Illness Insurance Paid Vacation 5-Day Work Week Locally Owned We promote from within

Quality Control/Customer Care Technician (Full Time) - Nashville, TN Days and hours of work are Monday - Friday 8:00 a.m. to 5:00 p.m. JOB DUTIES & RESPONSIBILITIES In charge of internal quality control inspections to ensure adherence to company quality standards for all mechanical, electrical, structural and finish trades. Act as an “internal customer” prior to the homeowner orientation to ensure high levels of quality are delivered to our customers. Maintain quality assurance and provide warranty service to home owners after closing. Conduct scheduled periodic home warranty inspections at 30 days, 6 months and 12 months after closing, or as needed by the home owner. Document items needing repair during scheduled warranty inspections. Work with Customer Care Coordinators with scheduling appointments with home owners and requesting work orders for repairs. Educate home owners to use and operate their homes' mechanical and electrical equipment, as needed, during scheduled inspections. Light sheetrock, paint, plumbing, electrical, etc. may be needed during the home warranty inspection. Ensure all warranty service requests are complete within a certain time period. JOB REQUIREMENTS & SKILLS 2-5+ years of experience in residential construction preferred but not required; other pertinent work experience will be considered. Proficient in Microsoft Office Suite of products; job requires use of an iPad and other programs to complete documents. Customer service background and a positive attitude are a must. Must have a strong work ethic and communication skills; the ability to handle confrontation in a professional manner is essential. High level of organizational skills, and acute attention to detail. Reliable transportation, a valid driver's license, and valid motor vehicle liability insurance are required; Physical stamina is required because this position requires prolonged standing, bending, stooping, some climbing or balancing and carrying. The team member must frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds or more. Position is often exposed to various weather conditions (especially heat), loud noise, and vibrations. COMPENSATION Salary is based on experience BENEFITS STL Holding Company offers a benefits package for full-time employees that includes, but is not limited to, medical, dental and vision coverage, 401(k) with employer match, long term disability, life insurance, paid vacation and holidays. Please visit ***************** for more information. STL Holding Company is an Equal Opportunity Employer

**Req ID:** 351019 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Call Center Operator to join our team in Nashville, Tennessee (US-TN), United States (US). Duties to include but not limited to the following: + Conducts call intakes for all NCC phone lines and operator call analyses functions as directed by the SOP and call center leadership. + Stands ready to answer incoming calls in a timely manner from 287(g) LEA partners, other client partners as identified, and other stakeholders. + Quickly establishes rapports with callers, asks probing questions to identify concerns, and applied knowledge of immigration enforcement/detention to assist caller with information to make an informed enfocercement decision. + Responsible for making database and manual queries related to individuals persons in immigration proceedings received. + Log relevant call information into a web-based case management. + Work cases to be referred to an ERO Officer/Agent, ERO field offices or client headquarters offices for follow-up review and action. + Accesses third-party telephonic interpreter service provided by client, when appropriate. + Provides back-up to the HQ Entry level data analyst to process entry level data entry and analysis for any intake mailboxes when needed. + Must have intermediate skills in Microsoft Excel and Word. + Must perform at the minimum call intake performance levels established by the COR. + Have multi-year experience working with ServiceNow as an end-to-end CMS. **Basic Qualifications:** + High School diploma or GED certification and two years of related experience; or an associate degree with three years of related experience; or five years of related experience if no degree. + Minimum 5 years of experience in responding to requests for information, conducting searches in government databases, and searching automated systems for data and developing concise summaries with decision points under tight deadlines. + Ability to obtain a Public Trust. **Preferred Qualifications:** + Excellent reading comprehension, writing and communication skills. + Ability to work independently and to manage and prioritize multiple work assignments. + Law enforcement experience or experience in interpreting and applying immigration law is preferred. **About NTT DATA** NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D. Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client's needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only ****************, @nttdatafed.com ******************************* email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, ************************************ . **_NTT DATA endeavors to make_** **_************************* **_accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at_** **_************************************_** **_._** **_This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here (***************************************** . If you'd like more information on your EEO rights under the law, please click here (***************************************************** . For Pay Transparency information, please click here (***************************************** ._**

Liberty FCU, a full-service credit union, is seeking an Account Service Representative (Personal Banker) to assist with the daily retail operations and activities of the Branch Creek office located at 580 Franklin Rd Suite 100, Franklin, TN 37069. Candidates must possess exceptional service skills, professionalism, confidentiality, multi-tasking and problem-solving skills. Previous credit union or financial institution experience is desired. The Branch Creek hours of operation are Monday-Thursday 9:00 a.m. - 5:00 p.m. and Friday 9:00 a.m. - 6:00 p.m. If applicable, an initial six to eight week paid training program will be held in Evansville, IN. Approved travel expenses (hotel, meals, mileage, etc) will be included. If you are interested in applying for this position, please click Apply. Duties and responsibilities include but are not limited to the following: Serve as a primary Account Service Representative. Meet with members to determine their banking needs and recommend appropriate accounts. Assist members with enrolling in credit union products and services. Maintain an active knowledge base of credit union account types, services, guidelines, policies, and procedures. Ensure all required account documents are completed accurately. Strive to meet cross sell goals. Assist members with certificates, IRA and HSA accounts. Serve as a Notary Public and Signature Guarantee for credit union transactions. Open and close safe deposit boxes. Maintain a working knowledge of the credit union's core processing system. Serve as a Consumer Loan Processor. Meet with members to determine their lending needs and recommend appropriate loan type. Maintain an active knowledge base of lending products, guidelines, policies, and procedures. Identify and recommend additional products that meets the member's needs. Ensure all required lending documents are completed accurately. Make follow up outbound calls to members to inquire about lending needs. Strive to support branch lending goals. Serve as back-up Teller/Member Service Representative (MSR). Perform various member transactions such as deposits, withdrawals, and loan payments. Ensure transactions are posted efficiently and correctly. Assist in balancing branch cash machines. Ensure cash drawer is in balance daily. Answer member telephone inquiries. Strive to meet MSR cross sell goals and work to support all branch goals and initiatives. Open and close the office on a rotating basis or when necessary. Assist branch office with record keeping of employee absences and training when necessary. Develop a working knowledge of the credit union's data and word processing system. Any other duties assigned by my supervisor or management. Qualifications: Must have a HS diploma or GED and be at least 18 years of age. Must be able to work a flexible schedule and travel to other office locations when needed. Must be able to stand for long periods of time and do some heavy lifting. Must have 1-2 years of cash handling experience. Banking experience is desired. Benefits and Compensation: Bonus and incentive opportunities Paid Holidays Paid Time Off (Vacation, Sick and Personal Days) Medical, Dental and Vision Insurance 401(k) retirement program with matching funds Employer paid Group Term Life Insurance, Short Term and Long Term Disability Insurance Tuition Reimbursement Program Liberty FCU is an Equal Opportunity Employer, Minority/Female/Disability/Protected Veteran.

Job Description DCI Donor Services (DCIDS) is looking for a dynamic and enthusiastic team member to join us to save lives!! Our mission at DCIDS is to save lives through organ and tissue donation, and we want professionals on our team that will embrace this important work!! We are specifically wanting people to join our team as a Donor Specialist with expertise in communicating during difficult situations and building relationships with families. This position will serve as part of a team of passionate and driven individuals responsible for coordinating the gift of health and life through donation. Strong interpersonal skills and the ability to communicate effectively in both oral and written formats are a must. The Donor Specialist is responsible offering the gift of donation to potential donor families. COMPANY OVERVIEW AND MISSION For over four decades, DCI Donor Services has been a leader in working to end the transplant waiting list. Our unique approach to service allows for nationwide donation, transplantation, and distribution of organs and tissues while maintaining close ties to our local communities. DCI Donor Services operates three organ procurement/tissue recovery organizations: New Mexico Donor Services, Sierra Donor Services, and Tennessee Donor Services. We also maximize the gift of life through the DCI Donor Services Tissue Bank and Sierra Donor Services Eye Bank. Our performance is measured by the way we serve donor families and recipients. To be successful in this endeavor is our ultimate mission. By mobilizing the power of people and the potential of technology, we are honored to extend the reach of each donor's gift and share the importance of the gift of life. With the help of our employee-led strategy team, we will ensure that all communities feel welcome and safe with us because we are a model for fairness, belonging, and forward thinking. *This is not a fully remote position. This position is located in Nashville, TN. This position will be assigned on a rotating 12-hour schedule assigned to the night shift (6:00pm - 6:00am). This position will require training during day shift. Key responsibilities this position will perform include: Effectively captures medical information accurately and completely into donor management software. Facilitates the donation process through coordination and communication with donor families and medical personnel. Supports families of potential donors and communicates the opportunity for the gift of donation to families who have recently lost a loved one using empathy and care. Performs other related duties as assigned. The ideal candidate will have: A minimum of a two-year degree in a health-related field, nursing or paramedic/EMT certification 1+ years in a health-care related position including use of medical terminology. CTBS, RN, or LPN desired. Working knowledge of computers and Microsoft Office applications. Ability to exercise independent judgement and multitask. Exceptional teamwork, communication, and conflict management skills. Demonstrated excellence in intrapersonal skills along with strong attention to detail and organizational skills. We offer a competitive compensation package including: Up to 184 hours of PTO your first year Up to 72 hours of Sick Time your first year Two Medical Plans (your choice of a PPO or HDHP), Dental, and Vision Coverage 403(b) plan with matching contribution Company provided term life, AD&D, and long-term disability insurance Wellness Program Supplemental insurance benefits such as accident coverage and short-term disability Discounts on home/auto/renter/pet insurance Cell phone discounts through Verizon **New employees must have their first dose of the COVID-19 vaccine by their potential start date or be able to supply proof of vaccination.** You will receive a confirmation e-mail upon successful submission of your application. The next step of the selection process will be to complete a video screening. Instructions to complete the video screening will be contained in the confirmation e-mail. Please note - you must complete the video screening within 48 hours from submission of your application to be considered for the position. DCIDS is an EOE/AA employer - M/F/Vet/Disability.

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Call Center Operator to join our team in Nashville, Tennessee (US-TN), United States (US). Duties to include but not limited to the following: * Conducts call intakes for all NCC phone lines and operator call analyses functions as directed by the SOP and call center leadership. * Stands ready to answer incoming calls in a timely manner from 287(g) LEA partners, other client partners as identified, and other stakeholders. * Quickly establishes rapports with callers, asks probing questions to identify concerns, and applied knowledge of immigration enforcement/detention to assist caller with information to make an informed enfocercement decision. * Responsible for making database and manual queries related to individuals persons in immigration proceedings received. * Log relevant call information into a web-based case management. * Work cases to be referred to an ERO Officer/Agent, ERO field offices or client headquarters offices for follow-up review and action. * Accesses third-party telephonic interpreter service provided by client, when appropriate. * Provides back-up to the HQ Entry level data analyst to process entry level data entry and analysis for any intake mailboxes when needed. * Must have intermediate skills in Microsoft Excel and Word. * Must perform at the minimum call intake performance levels established by the COR. * Have multi-year experience working with ServiceNow as an end-to-end CMS. Basic Qualifications: * High School diploma or GED certification and two years of related experience; or an associate degree with three years of related experience; or five years of related experience if no degree. * Minimum 5 years of experience in responding to requests for information, conducting searches in government databases, and searching automated systems for data and developing concise summaries with decision points under tight deadlines. * Ability to obtain a Public Trust. Preferred Qualifications: * Excellent reading comprehension, writing and communication skills. * Ability to work independently and to manage and prioritize multiple work assignments. * Law enforcement experience or experience in interpreting and applying immigration law is preferred. About NTT DATA NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D. Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client's needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only ****************, @nttdatafed.com ******************************* email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, ************************************* NTT DATA endeavors to make ********************** accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at ************************************* This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.