Customer Engagement Specialist II
Customer care representative job in New Orleans, LA
The Customer Engagement Specialist II is a member of the team responsible for the forward-facing operations of the division of Campus Services and serves as the first point of contact for students, faculty, staff, parents, alumni and vendors. The Customer Engagement Specialist II handles computer, telephone and in-person inquiries related to parking, Splash Cards and Splash Card declining balance accounts, meal plans, and facilities repair requests. This position is also responsible for handling sales of RTA passes, meal plans, adding funds to Splash Card accounts, selling parking permits, taking citation payments, and balancing receipts. Answers questions or inquiries related to shuttles and transportation, mail services, bookstores, technology computer store, facilities and provides general information about Campus Services and the university. Works independently and may step into other roles in Campus Services as the need arises, e.g. assist at mail services front desk, assist with Grad Fest or New Student Orientation.
* Effective command of the English language; excellent verbal and written communication skills, as well as strong public speaking and presentations skills
* Excellent customer service skills and ability to work in a fast-paced environment
* Expansive knowledge base of the university's ID card system and facilities management system, as well as knowledge of the uptown campus parking system and dining/meal plan systems
* Knowledge of other Campus Services departments
* Excellent interpersonal skills; ability to effectively manage and facilitate work with diverse individuals and organizations; ability to establish and maintain collaborative working relationship with both internal and external colleagues
* Ability to work both independently and as part of a professional decision-making team
* Ability to make decisions and resolve problems
* Ability to remain calm and poised during an emergency
* Ability to be highly organized and manage multiple tasks at one time
* Proficient in Microsoft Office
* Ability to learn and adapt quickly to new technology and software
* Ability to sit and stand in one location for long periods of time, including constantly changing from a sitting to a standing position and vice versa
* Ability to work a flexible schedule that includes evening and weekend hours regularly
* High school diploma or equivalent
* 4-5 years of customer service experience
* Bachelor's degree
* Knowledge of Tulane systems
* Customer service experience in higher education
Call Center Rep - In Office
Customer care representative job in New Orleans, LA
Crafting Brighter Futures for Businesses & Families across the US
At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client.
As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment.
Primary Responsibilities:
Engage with clients to understand their financial goals and concerns.
Present tailored solutions to safeguard their assets effectively.
Maintain a pulse on the industry, ensuring you offer the best and most updated advice.
Foster relationships and ensure our clients always have someone they can turn to.
Why Work With Us?
Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours.
Unlimited Earning Potential: Your dedication determines your earnings*.
Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently!
Grow with Us: Dive into continuous learning and development opportunities.
Application Process:
Submit Your Application: No stringent qualifications needed. We believe in potential.
Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day.
Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions.
FAQs:
When will I hear back after applying? Typically, within 24 hours.
Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation.
What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization.
* This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance.
State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.
Licensed Insurance Customer Service
Customer care representative job in Metairie, LA
Job Description
Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Licensed Customer Service Representative - State Farm Agent Team Member. Active Property and Casualty license is required. We seek a licensed energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience.
Responsibilities include but not limited to:
Establish customer relationships and follow up with customers, as needed
Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
Use a customer-focused, needs-based review process to educate customers about insurance options
Maintain a strong work ethic with a total commitment to success each and every day
What we provide
Minimum salary $18.00/hour; salary will be increased dependent upon experience, licensing and performance.
Once licensed, bonuses and commissions will be paid on sales performance.
Paid time off (vacation)
Retirement plan (after first year)
Valuable experience
Growth potential/Opportunity for advancement within my office
Requirements
Property & Casualty license (required)
Life and Health license (required)
Excellent interpersonal skills
Excellent communication skills - written, verbal and listening
People-oriented
Organizational skills
Self-motivated
Detail oriented
Proactive in problem solving
Dedicated to customer service
Able to learn computer functions
Pride in getting work done accurately and timely
Ability to work in a team environment
Ability to multi-task
Provide timely and thorough activity reports to agent
Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education
If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.
Call Center Representative
Customer care representative job in New Orleans, LA
Join Lap of Love as a Call Center Representative and Love What You Do!
Lap of Love is looking for an experienced Call Center Representative, referred to internally as a Veterinary Care Coordinator, with amazing customer service skills to join our growing team. As a Veterinary Care Coordinator working from home, you'll become part of a diverse and dynamic team that provides compassionate conversations and customer service to pet families seeking our services. As a nationally recognized leader of in-home, end-of-life care, Lap of Love helps thousands of pets and pet families every month say goodbye with peace and dignity. Beyond a natural love for caring for animals, our team members have a genuine concern for the emotional well-being of people, which helps us provide such compassionate end-of-life care.
Essential Functions & Responsibilities:
Guide emotional conversations in a calm and peaceful manner including but not limited to end-of-life care, quality-of-life care, and pets experiencing behavioral challenges such as aggression or bite incidents.
Provide customer service by engaging in positive interactions with pet families
Answer a high volume of customer service calls in a work from home/ remote environment
Demonstrate dependability, flexibility, ownership, and sound judgment by adhering to schedules
Gather and accurately document the pet's medical information and schedule appointments in an effective manner
Meet all productivity, quality, and performance standards
Go above and beyond to provide stellar customer service to pet families and our veterinarians
Must be punctual and timely in meeting all requirements of performance, including, but not limited to, attendance standards, scheduled break times and work deadlines
Other duties may be assigned to the employee to ensure the highest standard of customer service
Requirements
Experience working in high call volume, customer service, or call center environments
A wired Ethernet connection is required. Satellite internet and 4G/5G hotspots are not supported.
Ability to quickly learn custom software and other programs, such as Gmail, Google Calendar, Google Maps, Five9, Zoom
Previous experience in a work-from-home environment or working with minimal peer interactions
High attention to detail and ability to adapt to new processes
Expected to be present for work, on time, every day for the entire duration of their shift
Attend mandatory 4-week intensive training program at the beginning of employment. Attendance at the training program is an essential function of the Call Center Representative position. If you are offered a Call Center Representative position and are not able to attend all or any part of the training program, your employment with Lap of Love will not commence until you are available to complete the entire program in a continuous four-week period.
Physical Job Requirements:
Physical demands of position: Must be able to sit for extended periods of time, must have the manual dexterity to work on a computer and keyboard.
Ability to lift up to 15 pounds
Schedule
Support Call Center hours are 7 am to 11 pm EST, 7 days a week, 365 days a year
Schedule includes nights/weekends/holidays
Must attend mandatory 4-week intensive training program at the beginning of employment
Benefits
Medical Insurance Plans with 100% employee funded HSA option available
Dental and Vision Insurance Plans
Company Funded Wellness Resources (Mental, Financial, and Physical)
Life Insurance (Basic, Voluntary, and AD&D)
Long Term and Short Term Disability Insurance
Retirement Plan (Traditional 401k with 3% match & Roth 401k)
Generous Paid Time Off
Generous Paid Parental Leave
Bereavement Leave
Training & Development
Pet Insurance
Remote Work From Home
Compensation
This position is hourly non-exempt and is eligible for overtime
Hourly pay starts at $16.00 per hour
Auto-ApplyCustomer Coordinator - II
Customer care representative job in Luling, LA
Customer Coordinator -II
1.0 Corporate Job Title
Customer Coordinator-II
2.0 Reporting Relationships
Operations / Branch Manager
This position is based in the branch office and functions as primary liaison between the Inspector Coordinator and the Customer and coordinates day to day customer relations with customers. Responsible for ensuring that Company personnel and resources meet the job requirements as communicated by the customer. Has the authority and responsibility for front filling for an Operations Manager in their absence.
4.0 Minimum Requirements
• Requires a H.S. Degree (or equivalent) and a minimum of three years
• Relevant and increasingly responsible experience in field inspection services and/or knowledge of various product specifications in the petroleum industry.
• Must demonstrate strong evidence of judgment and effective managerial and inter-personal skills.
5.0 Fitness for Duty - Physical Demands
• Refer to Appendix 1 of Section 2.1.2a of the Safety Manual, Medical Evaluations for details on Fit for Duty - Physical Demands for this position.
• The ability to perform all tasks listed is a requirement for this job description
6.0 Responsibilities
• Functions as Point Of Contact and the Company's representative to customers to ensure their satisfaction with Camin Cargo's performance. Communicate with customers regarding information relating to field measurements, lab testing and providing job progress updates. Developing and recommending solutions to unusual customer demands and requirements that advance the Company's business interest and at the same time satisfy the customer.
• Reviews and evaluates the customer's nomination (purchase order) for completeness and accuracy and for the Company's ability to meet customer requirements.
• Reviews customer's job requirements with Inspector Coordinator or Laboratory Coordinator to ensure that the customer's requirements are properly addressed on time. May communicate directly to the Inspector or Laboratory Technician as necessary.
• Receives, analyzes, compiles, and verifies data resulting from field measurements and laboratory testing, and prepares or supervises the preparation of the applicable reports for the customer to ensure that the customer nomination and guidelines have been performed and completed.
• Has authority and discretion to resolve, in fiscally responsible manner, customer complaints using superior negotiating and customer relations skills, under minimal supervision.
• Interprets, administers, and applies policies of the Company to resolve disputes or customer dissatisfaction.
• Using advanced knowledge gained in the field and / or the laboratory, identifies the root causes of quality system problems (customer, terminal or company system) in respective areas of responsibility and uses good judgment to independently troubleshoot, initiate, recommend, and/or implement timely solutions to the problems.
• Performs or shares scheduling and job assignment duties during non-working hours, weekends and holidays.
• Attends and participates in branch management meeting
Auto-ApplyCall Center Specialist
Customer care representative job in Harahan, LA
Why Solar Alternatives?
Join our mission at Solar Alternatives to help our community embrace clean energy solutions! As a leading provider of solar energy, standby power, and energy efficiency, we strive to make a sustainable future accessible to everyone. Our Call Center Specialists play a crucial role as the first contact for prospective solar owners, acting as brand ambassadors for clean energy.
In this exciting role, you will have the opportunity to earn between $25 to $35+ per hour, with uncapped earning potential based on your performance. Here at Solar Alternatives, we prioritize a flexible schedule that allows for job independence, while also fostering teamwork and innovation. You will easily collaborate with colleagues, team leaders, and managers, and you'll be encouraged to bring fresh ideas and insights to the table.
Requirements
Exceptional communication skills - Friendly and persuasive (Retail or hospitality experience is a plus)
Prior customer service, hospitality, or retail sales experience - Tenacity is key; don't take NO for an answer!
A self-motivated, entrepreneurial mindset that is proactive and results-driven
Organized and goal-oriented with strong phone call and email etiquette
Able to set appointments with potential clients that can lead to sales opportunities
Maintain and update lead data in the company CRM tool
Initiate and support the sales process for the broader team
Consistent work schedule and reliable availability
Present yourself professionally and maintain a positive attitude with all prospects
Benefits
Benefits:
Base of $17 per hour plus commission per appointment set
Two weeks paid leave, plus 7 bank holidays
Health insurance, vision & dental
401K with company match
Advanced product and sales training to ensure success
Use of professional company tools including customized CRM and VOIP system
The peace of mind that comes with offering only best in class products, installation, and services
Auto-ApplyCall Center Representative
Customer care representative job in New Orleans, LA
• The Telephone Operator shall receive all incoming telephone calls and refer them to the requested party or to the most appropriate extension number.
• The Telephone Operator shall respond to all operator assisted calls within 30 seconds and initiate appropriate action(s) upon request from the caller. Progress reports to callers on hold should be given at least every minute. Less than 5% abandonment rate is acceptable. Note the caller's request to eliminate asking the caller to repeat information.
• The Telephone Operator shall places toll (long distance) calls using commercial and Government access lines as authorized by SLVHCS policy.
• The Telephone Operator shall handle emergency calls, such as cardiac arrests, telephone or telephone system failure, fire alarms, control panel alarms, bomb threats, disasters, etc., by contacting the appropriate SLVHCS personnel and/or telephone technician.
• The Telephone Operator shall provide paging services to all SLVHCS staff upon request from outside personnel as well as SLVHCS personnel.
• The Telephone Operator shall maintain an operator log on unusual or emergency incidents, such as cardiac arrests, telephone or telephone system failures, fire alarms, bomb threats, etc. Submit a daily summary to Contracting Officer's Representative (COR) on all unusual incidents.
• The Telephone Operator shall maintain records on the general operation of the service, such as telephone repairs, pager repairs, Federal Telecommunications Services, and Commercial long-distance calls.
• The Telephone Operator shall provide general information and refer information to the appropriate services.
• The Telephone Operator shall use telephone system to alert the VA Police and Security Service to report emergency situations such as alarm alerts, urgent safety, etc.
• The Telephone Operator shall provide general and patient information to direct person-to-person contacts.
• The Telephone Operator shall maintain employee, and organizational files to provide rapid and accurate processing of calls and disbursement of information, updating as information changes.
• The Telephone Operator shall receive and log general telephone troubles. Immediately notify telephone technician or other appropriate authorities of emergency outages or troubles, i.e., telephones located in critical areas, multiple telephone failure in one location, or telephone switch malfunctions.
• The Telephone Operator shall safeguard immediate work area from unauthorized visitors.
• The Telephone Operator shall accept collect calls as authorized by SLVHCS policy.
• The Telephone Operator shall conduct personal business through the use of public telephones.
• The Telephone Operator shall demonstrate professionalism in all contacts via telephone or in person. All calls should be responded to in a courteous and tactful manner with a pleasant-sounding voice.
Requirements
EDUCATION AND QUALIFICATIONS:
• Associate Degree or equivalent.
MINIMUM REQUIRED SKILLS/EXPERIENCE:
• The Telephone Operator should have two years of previous switchboard experience.
• The Telephone Operator shall be able to assume the responsibility for placing a variety of special calls (e.g., conference calls, long distance calls, and local calls) over varied circuits or routings, or performing information operator work, which requires knowledge of the organizational units and major functions of a large multi-division organization.
• The Telephone Operator shall have the ability to meet and deal with people from a variety of backgrounds, with varying levels of understanding, work under pressure and stressful conditions, and adapt to changing working conditions.
• The Telephone Operator shall perform various communications and/or emergency activities.
Call Center Representative
Customer care representative job in New Orleans, LA
Job Description
Call Center Representative Luxury Bath is one of the fastest growing brands in the acrylic bath remodeling industry. We are looking for quality people to join our winning team. Our goal is simple, to beautify bathrooms across North America by manufacturing and installing attractive, durable and maintenance-free bath remodeling fixtures. Thereby, we enrich the lives of those we touch.
We are looking to hire an experienced Call Center Representative at our Harahan, Louisiana office. This is NOT a remote position. A qualified applicant will have excellent computer and communication skills, management experience, customer service experience, be available to work evenings and weekends, and be able to resolve conflicts and issues.
Base salary per hour based on competitive hourly pay plus commission. Room for advancement.
Limited positions available. APPLY NOW!
Job duties include:
Schedule and confirm appointments
Answer inbound calls and make outbound calls
Customer Service
Manage sales reps schedules
Achieve weekly and monthly quotas
We have an excellent compensation package for this position that includes an hourly rate and bonus opportunities.
**************
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Call Center Representative - Louisiana Pain Specialists
Customer care representative job in New Orleans, LA
Job DescriptionAbout Louisiana Pain Specialists Louisiana Pain Specialists is committed to improving the quality of life for individuals experiencing chronic and acute pain. Everyone deserves to enjoy life and wellness. We believe in a balanced approach of appropriate medications and safe, minimally invasive interventional treatments that are substantiated with results. Our physicians and providers are dedicated to educating our patients and providing compassionate care to bring relief to those who are suffering.
Position Summary
As a Call Center Representative at Louisiana Pain Specialists, you will serve as the first point of contact for patients seeking support, information, or assistance. You will play a vital role in scheduling appointments, answering patient inquiries, verifying insurance, and ensuring each caller receives a positive and empathetic experience. This role requires excellent communication skills, a customer-first attitude, and the ability to handle sensitive patient information with confidentiality and professionalism.
Key Responsibilities
Answer inbound calls and respond to patient inquiries in a courteous, compassionate, and professional manner.
Schedule, reschedule, and confirm appointments according to provider availability and patient needs.
Verify insurance eligibility and coverage and collect or update patient demographic and contact information.
Triage calls appropriately, transferring to clinical staff or other departments as needed.
Document all patient interactions accurately in the electronic medical record (EMR) system.
Provide clear instructions and information regarding office policies, treatment preparation, and follow-up care.
Manage high call volume while maintaining quality service standards and productivity metrics.
Qualifications
High school diploma or equivalent (required).
Minimum 1 year of call center, front desk, or customer service experience, preferably in a healthcare setting.
Familiarity with medical terminology, insurance verification, and EMR systems is a plus.
Bilingual in English and Spanish is a strong advantage.
Excellent verbal and written communication skills.
Ability to handle confidential information with discretion and comply with HIPAA regulations.
Strong organizational and multitasking abilities.
Compassionate, patient-focused mindset.
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c7qIOHsR1O
Customer Service Advisor - Migrant Help
Customer care representative job in New Orleans, LA
Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
We are more than just a call centre; we are a vital support line and a compassionate ear for some of the most vulnerable members of our communities, and we are seeking a dedicated Customer Service Advisor to join our team.
This is a United Kingdom, Homebased position. You must be living in the United Kingdom, with the correct Right to Work in the UK (British passport/VISA etc.) to be considered for this role. Any applications from outside of the UK will not be considered.
This role will be working late shifts - 5 x 7.5 hour days between 12pm - 10pm Monday-Sunday and will work some weekends, which could be 1 Saturday or Sunday or on occasions the full weekend and some bank holidays.. The shifts will be a mixture of these hours and a rota will be provided in advance.
12pm - 8pm
1pm - 9pm
2pm - 10pm.
Start date: Monday 19th January 2026.
This role is perfect for someone who is passionate about providing help to those who need it most. As a Customer Service Advisor in our contact centre, you will play a crucial role in delivering outstanding service to our service users by handling a high volume of calls, emails, and live chats. Partnering with the esteemed charity, Migrant Help, you will provide essential support to Asylum Seekers, making a significant difference in their lives.
1. Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary.
2. Identify and address safeguarding concerns promptly and effectively.
3. Meet customer service standards and performance goals.
4. Respond to difficult and sensitive cases with empathy, patience, and resilience.
5. Deliver information services across multiple channels (telephone, online, email, and live chat).
6. Resolve service user issues proactively, calmly, and professionally.
7. Offer guidance, tailored recommendations, and signposting to Service Users.
8. Follow established processes and adjust to evolving procedures.
9. Manage confidential information with strict adherence to data protection standards.
10. Proactively seek and address feedback to drive continuous improvement in role.
Qualifications & Experience
• Experience performing under pressure and handling demanding situations whilst staying calm and patient.
• Experience maintaining high levels of accuracy and attention to detail in all tasks.
• Experience collaborating with diverse teams to achieve common goals.
• Ability to solve complex problems and deliver solutions in a timely manner.
• Experience managing multiple tasks efficiently, ensuring deadlines are met and quality is maintained.
• Ability to resolve conflict, ensuring a positive outcome.
• Ability to work independently, demonstrating initiative and good decision-making skills.
• Strong written English skills to accurately input and record service user information.
Desirable
• Experience working with service users with additional needs and adapting to unique requirements.
• Awareness of mental health issues and a passion for further learning and development in this area.
Individual Competencies
• Ability to maintain composure and effectiveness in challenging and sometimes distressing situations, being able to regain stability following setbacks.
• Ability to listen and engage with service users, understanding their needs and replying appropriately.
• Ability to show empathy towards other's experiences and emotions.
• Clear, effective and engaging communication skills with service users.
• A positive approach to fostering an encouraging environment for colleagues and service users.
• Proficient using a variety of digital software applications, and openness to learning new technologies.
• Ability to prioritise time and tasks to meet deadlines and achieve objectives.
• An open approach to embracing diverse perspectives and adapting to new ideas and ways of working.
• Ability to adapt to changing environments and needs, being flexible and resilient in situations.
• Ability to demonstrate the Maximus Values by showcasing integrity, taking accountability for actions and decisions, and upholding high ethical standards.
Desirable
• Possess cultural awareness, with the ability to respect and interact with people from diverse backgrounds.
EEO Statement
Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.
We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.
Minimum Salary
£
25,185.00
Maximum Salary
£
25,185.00
HP Customer Sales Representative
Customer care representative job in New Orleans, LA
Job Type:
Regular
Become a part-time HP Customer Sales Representative!
Pay: $19.00 per hour based on location and candidate experience
Schedule: Flex Friday, Saturday, or Sunday (10-15 Hours Per Week)
About the Position
HP and 2020 Companies have partnered to hire an HP Customer Sales Representative in your area! In this role, you will assist in driving sales and creating buzz and excitement around the HP brand and products in your local big-box retailer(s). You will demonstrate products to customers and tailor demonstrations to their ideal needs. You will be responsible for building rapport with customers and professional relationships with store management and employees.
Day-in-the-Life
Demonstrate HP products at a big box retail store
Engage and build rapport with customers by creating a memorable experience
Responsible for maintaining professional relationships with management and staff within assigned store
Train retail store associates on HP products and services
Maintain displays for cleanliness, functionality, and demo-readiness
Responsible for reporting and competitive insights
What's in it for you?
Stable, weekly schedule
Next day pay on-demand with DailyPay
Friday, Saturday, or Sunday availability
Paid training completed online
$25 per month Technology Reimbursement
Represent one of the most environmentally friendly companies worldwide
I'm Interested! What Qualifications Do I Need?
Be a problem-solving, tech-savvy enthusiast
Have an outgoing personality and be eager to learn
Be comfortable engaging with customers and demonstrating products with training
Ability to engage in a selling process that overcomes objections and connects with customer needs
Retail experience or customer service experience in electronics, tech or wireless a plus
Training or product demonstration experience a plus
1-year job experience required
About Company
2020 Companies is a premier outsourced sales and marketing agency launching and advocating new products and brands, penetrating new consumer segments, and executing sales and marketing strategies. 2020 trains our teams to succeed in any environment and equips them with the best technology and training to be flexible, engaging, and adept at solving problems.
Job Description:
Sell products and services in a retail store, kiosk, and/or event environments
Maintain professional interaction with both customers and fellow employees
Meet or exceed personal sales goals on a monthly basis
Courteously welcome customers and offer assistance
Direct customers by escorting them to displays; assess needs and suggests products to fit those needs
Advise customers by providing information on products and services
Help customers make selections by building customer confidence
Accurately document and report sales
Contribute to team effort by accomplishing related results as needed
Responsible for accurately tracking and communicating all activity to Retail Operations
Ensure work station/kiosk is clean, well-organized, functional and presentable at all times
Responsible for submitting all paperwork completely and accurately
Performance Measurements:
Regular and prompt attendance
Meet established monthly/weekly sales quota/goals
Customer/client satisfaction based on rejection percentage and substantiated complaints
Qualifications:
High school diploma or equivalent required
Six (6) months prior sales, retail, telecom or marketing experience
Demonstrated knowledge of products and services
Excellent communications, presentation, interpersonal and problem-solving skills
Impeccable integrity and commitment to customer satisfaction
Ability to multi-task in a fast-paced, team environment
Must be available to work evenings, weekends and holidays as needed
Ability to maintain customer confidentiality
What You Can Expect From 2020 Companies
We welcome every voice, and we are committed to building a truly inclusive environment where your differences are not just welcomed, they are celebrated. We are always identifying opportunities to encourage our team to be their authentic selves, while working to provide a best-in-class experience for our employees. Whether that's paid holidays, long-term career pathing options, personal development opportunities or professional stretch assignments, you can expect 2020 Companies to support you.
2020's Commitment
We are committed to creating a diverse and inclusive organization and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other dimensions of identity.
Auto-ApplyRepresentative - Customer Service
Customer care representative job in Metairie, LA
As a Representative - Customer Service, you will respond to customer inquiries by telephone, e-mail and/or walk-ins to provide inquiry or problem resolution. You will resolve mostly routine and some non-routine, more complex problems and communicates solution or requested information to the customer. You will analyze a customer's service needs and refer to other service or technical departments for follow up as needed.
**Responsibilities:**
+ Support customer base by answering questions, concerns, account inquiries as well as handling customer complaints.
+ Process payments for cash account customers.
+ Research and resolve customer problems, acting as the customer liaison between other departments when necessary.
+ Back-up support to sales counter with walk in and telephone inquiries.
**Qualifications:**
+ High School Degree or Equivalent required
+ Associates' Degree (U.S.)/College Diploma (Canada) preferred
+ 2-4 years of relevant experience
+ Solid interpersonal skills that allow one to work effectively in a diverse working environment
+ Able to effectively communicate both verbally and in writing
+ Able to work well under pressure
+ Strong attention to detail
+ Able to deal with people sensitively, tactfully, diplomatically, and professionally at all times
+ Computer literate, including effective working skills of MS Word, Excel, and e-mail
\#LI-JB1
At Wesco, we build, connect, power and protect the world. As a leading provider of business-to-business distribution, logistics services and supply chain solutions, we create a world that you can depend on.
Our Company's greatest asset is our people. Wesco is committed to fostering a workplace where every individual is respected, valued, and empowered to succeed. We promote a culture that is grounded in teamwork and respect. With a workforce of over 20,000 people worldwide, we embrace the unique perspectives each person brings. Through comprehensive benefits (**************************************************************************** and active community engagement, we create an environment where every team member has the opportunity to thrive.
Learn more about Working at Wesco here (******************************************************************* and apply online today!
Founded in 1922 and headquartered in Pittsburgh, Wesco is a publicly traded (NYSE: WCC) FORTUNE 500 company.
_Wesco International, Inc., including its subsidiaries and affiliates ("Wesco") provides equal employment opportunities to all employees and applicants for employment. Employment decisions are made without regard to race, religion, color, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or other characteristics protected by law. US applicants only, we are an Equal Opportunity Employer. _
_Los Angeles Unincorporated County Candidates Only: Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act._
Captain - Customer Service
Customer care representative job in New Orleans, LA
Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome!
Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more.
POSITION SNAPSHOT: Our Captain position ensures Guests' initial impressions with Dave & Buster's are positive and welcoming. The Captain's position requires a strong communicator who will guide our Guests through their Midway, retail, game rental and dining experiences. Our Captains also act as an initial point of contact in the enforcement of house policies and maintaining the safety and security of the unit.
NITTY GRITTY DETAILS:
Delivers an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun.
Acts as an initial point of contact in matters concerning safety and security in all areas: front door, Viewpoints, Midway, bar areas, kitchen and back of house areas, dining areas, private event rooms and restrooms.
Acts as ambassador to the building, assisting Guests with all requests and answers questions as needed.
Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering.
Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action.
Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members and Managers.
Competently diffuses difficult Guest situations while protecting the integrity and safety of our staff, building and house policies.
Assists with the maintenance and upkeep of the Viewpoint and Midway areas.
Assists in the cleanliness and organization of the rental equipment. Ensures all billiard supplies are stocked, properly cleaned and maintained to maximize costs and decrease loss.
Checks for restocking of necessary supplies. Brings all areas up to standard.
Assists in the rental of Billiards and Shuffleboards, maintaining and resetting the area after each use.
Assists with the set up and break down of special events functions as directed by management.
Provides game assistance by promptly notifying Support Technicians or Management as needed.
Assists and directs Guests to Kiosk areas and answer questions as needed.
Ensures that our Guests adhere to house policies as outlined and informs management of any issues.
Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return.
Assists other Team Members as needed or as business dictates.
Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness.
Is dressed in accordance with dress guidelines, looking neat, clean and professional at all times.
Must demonstrate ability to read and communicate in English.
Must be at least 18 years of age.
RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE:
The physical demands described here are representative of those that must be met by a Team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team member will regularly be required to:
Work days, nights, and/or weekends as required.
Work in environments with both hot and cold temperatures such as freezers and around cooking equipment.
Work in noisy, fast paced environment with distracting conditions.
Read and write handwritten notes.
Lift and carry up to 30 pounds.
Move about facility and stand for long periods of time.
Walk or stand 100% of shift.
Reach, bend, stoop, mop, sweep and wipe frequently.
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position.
As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination.
Dave and Buster's is proud to be an E-Verify Employer where required by law.
Salary
Compensation is from $7.25 - $11 per hour
Salary Range:
7.25
-
11
We are an equal opportunity employer and participate in E-Verify in states where required.
Auto-ApplyCustomer Service Representative
Customer care representative job in New Orleans, LA
Job DescriptionIf you have a passion for helping others and enjoy interacting with the general public, FYZICAL, the leading physical therapy company in the country, has a Customer Service Representative opening in New Orleans, LA, that is a perfect fit for you!
As the first and last person our amazing clients see when they enter and leave our cutting-edge facility, your role as Customer Service Representative is central to our daily operations. Here, you will join a champion team that works together to help grateful patients get back to the lives they love. We are committed to changing the PT industry by creating non-traditional, individualized treatment plans and want you along on that important journey. As part of the FYZICAL family, you can take advantage of advancement opportunities, state-of-the-art technology and grow your career under a practice leader who is fully invested in you.
This excellent opportunity will not last long! Apply for FYZICAL's Customer Service Representative job opening today!
Are you looking to join an innovative company where you can establish yourself and advance your career as part of a top-rated team? If so, you should consider our Customer Service Representative position in New Orleans, LA!
We are an innovative physical therapy facility that bypasses traditional approaches to care. We work together, using the most modern technology and cutting-edge tools to provide our patients with the individualized care they need and deserve. As our Customer Service Representative, you will enjoy the easy flow of a supportive team that succeeds together. You also will have the chance to access our unparalleled continuing education opportunities, opening the door to further career growth.
Start down your exciting career path today by applying for our Customer Service Representative job opening!Responsibilities
Handle patient scheduling, appointments, multi-phone line
Gather new patient data; keep track of all patient referrals
Disseminate information to patients; act as a go-between for patients and physicians
Send and keep a log of all reports sent to doctors
Collect all payments; insurance verification
Collect/open mail; distribute mail to proper areas/people
Send benefits paperwork to billing companies
Handle all scheduling and ensuing communication
Answer phones, act as a patient liaison, answer any questions from potential or current patients
Schedule patients; coordinate evaluations, re-evaluations, appointment reminders and cancellations
Collect new patient intake information; track all clinic referrals
Fax reports to physicians; keep a log of incoming reports
Verify Insurance and track insurance-covered visits; take copayments
Check mail; keep track of Explanation of Benefits sent from mail and fax to billing company
Communicate with the office manager and clinicians about scheduling/patient arrival
Required Skills
High school diploma or equivalent
Valid driver's license and reliable transportation
Great communicator and multitasker, detail-oriented
Positive attitude, good work ethic, integrity and empathetic toward people that are in pain
H.S. graduate or GED certificate
Up-to-date DL and a dependable vehicle
Excellent at handling details, communicating and multitasking
Great demeanor, strong integrity and compassion
Call Center Representative
Customer care representative job in Metairie, LA
Monarch Medical Management is seeking a dependable and compassionate Call Center Representative to join our fast-paced, high call volume healthcare call center. As the first point of contact for our patients, you will be responsible for handling a large volume of incoming and outgoing calls, assisting with appointment scheduling, insurance verification, and supporting patients throughout their care journey.
The ideal candidate thrives in a busy environment, communicates clearly and empathetically, and remains organized under pressure. Strong attention to detail, multitasking ability, and a professional demeanor are essential.
Call Center Representative
Customer care representative job in Metairie, LA
Monarch Medical Management is seeking a dependable and compassionate Call Center Representative to join our fast-paced, high call volume healthcare call center. As the first point of contact for our patients, you will be responsible for handling a large volume of incoming and outgoing calls, assisting with appointment scheduling, insurance verification, and supporting patients throughout their care journey.
The ideal candidate thrives in a busy environment, communicates clearly and empathetically, and remains organized under pressure. Strong attention to detail, multitasking ability, and a professional demeanor are essential.
Key Responsibilities
Patient Communication and Support
Handle a high volume of inbound and outbound calls daily in a courteous and professional manner
Use approved call scripts to assist patients with scheduling, inquiries, and follow-ups
Focus on one-call resolution, directing calls or taking detailed messages when needed
Appointment Scheduling and Coordination
Schedule, reschedule, and cancel appointments in eClinicalWorks (eCW)
Complete necessary scheduling checklists (such as Ortho Spine or Ortho Extremity)
Coordinate patient transportation (such as Uber) and confirm logistics
Follow up on approvals and referrals with attorneys, clinics, and insurance carriers
Patient Records and Insurance Management
Accurately collect and verify patient demographics and insurance details
Maintain and update patient accounts, including Workers' Compensation cases
Administrative Support and Documentation
Enter, retrieve, and update patient records in electronic health systems
Manage email communications with attorneys, providers, and internal departments
Process medical record requests and send necessary documents securely
Compliance and Confidentiality
Comply with HIPAA, privacy policies, and clinic procedures
Stay current with healthcare regulations and insurance policy changes
Qualifications
High school diploma or equivalent required; some college preferred
Experience handling high call volumes in a healthcare or customer service setting is strongly preferred
Familiarity with eClinicalWorks and medical terminology is a plus
Strong multitasking skills and attention to detail
Proficient in using computer systems and electronic health records (EHR)
Excellent communication and interpersonal skills
Benefits
Health, vision, and dental insurance after 60 days
Paid time off (PTO)
Continued education opportunities
Retirement plan options
If you are passionate about helping others and thrive in a dynamic call center environment, we encourage you to apply.
Monarch Medical Management is an Equal Opportunity Employer. We value diversity and are committed to creating an inclusive environment for all employees.
View all jobs at this company
Call Center Representative
Customer care representative job in Slidell, LA
Job DescriptionCall Center Representative Floorworks & Blinds is a quickly growing brand in the home and bath remodeling industry. We offer custom home and bath remodeling that enriches the lives of those we touch with bathrooms that are attractive, durable and maintenance-free.
We are looking for a Call Center Representative for our Slidell, LA office to join our winning team. Join our team of professionals and earn a substantial income, work for one of the fastest growing companies in the industry. Earn money while making a positive impact that help homeowners improve their homes.
General Purpose:
Customer Service skills are a must. Contact homeowners by telephone, set up qualified appointments for free consultations. Input lead information, update reports and answer phone calls from ads.
Responsibilities:
• Deliver scripted pitch to the homeowners
• Adjust scripted pitch to meet needs of specific homeowners
• Handle homeowner's questions and objections
• Obtain homeowners information including names and addresses phone numbers etc.
• Receive appointments over the telephone
• Input appointment details into the computer system
• Input homeowners' information and important details of conversation
• Confirm appointments placed with canvassers or sales representative
• Issue appointments for reps to meet prospective homeowners
• Quality control phone calls
• Answer telephone calls from potential homeowners who are responding to advertisements
• Contact homeowners to follow up on initial interaction
• Update lead information and maintaining reports
Qualifications:
• Knowledge of sales and marketing principles and strategies
• Relevant work experience in telemarketing, sales, marketing, or promotions
• Product knowledge --Training provided
• Proficiency in relevant computer applications
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Customer Service Agent
Customer care representative job in Covington, LA
Are you friendly? Do you enjoy helping a guest get the best experience possible? Can you multitask? Do you like to learn new things everyday? Are you adaptable and open-minded? Are you a self-starter? Do you thrive in a performance-based environment?
Then we want you to come work with us! We will train you!
Responsibilities include:
Answering customer questions and inquiries by phone, email, and live chat on our website
Taking and processing orders for our customers who purchase tickets
Use Sales skills to obtain a high call to sale ratio
Data entry, helping to keep track of our customers' data
Assisting with other projects around the office
If you're someone who enjoys always having something to do, is responsible, and friendly, you may be a good applicant for this position.
You MUST:
Be available to work weekends and rotating holidays
Be dependable
Have a desire to help our customers
Have a great 'phone' personality - Having a great in person one helps too
Understand that our guests are our #1 priority
Be a quick learner - You'll need to learn all of our tours, in all of our cities, and details about those cities which would help a tourist - "Where can I find parking".
We look forward to hearing from you!
Call Center Representative - Louisiana Pain Specialists
Customer care representative job in New Orleans, LA
About Louisiana Pain Specialists Louisiana Pain Specialists is committed to improving the quality of life for individuals experiencing chronic and acute pain. Everyone deserves to enjoy life and wellness. We believe in a balanced approach of appropriate medications and safe, minimally invasive interventional treatments that are substantiated with results. Our physicians and providers are dedicated to educating our patients and providing compassionate care to bring relief to those who are suffering.
Position Summary
As a Call Center Representative at Louisiana Pain Specialists, you will serve as the first point of contact for patients seeking support, information, or assistance. You will play a vital role in scheduling appointments, answering patient inquiries, verifying insurance, and ensuring each caller receives a positive and empathetic experience. This role requires excellent communication skills, a customer-first attitude, and the ability to handle sensitive patient information with confidentiality and professionalism.
Key Responsibilities
Answer inbound calls and respond to patient inquiries in a courteous, compassionate, and professional manner.
Schedule, reschedule, and confirm appointments according to provider availability and patient needs.
Verify insurance eligibility and coverage and collect or update patient demographic and contact information.
Triage calls appropriately, transferring to clinical staff or other departments as needed.
Document all patient interactions accurately in the electronic medical record (EMR) system.
Provide clear instructions and information regarding office policies, treatment preparation, and follow-up care.
Manage high call volume while maintaining quality service standards and productivity metrics.
Qualifications
High school diploma or equivalent (required).
Minimum 1 year of call center, front desk, or customer service experience, preferably in a healthcare setting.
Familiarity with medical terminology, insurance verification, and EMR systems is a plus.
Bilingual in English and Spanish is a strong advantage.
Excellent verbal and written communication skills.
Ability to handle confidential information with discretion and comply with HIPAA regulations.
Strong organizational and multitasking abilities.
Compassionate, patient-focused mindset.
Auto-ApplyCall Center Representative
Customer care representative job in Slidell, LA
Floorworks & Blinds is a quickly growing brand in the home and bath remodeling industry. We offer custom home and bath remodeling that enriches the lives of those we touch with bathrooms that are attractive, durable and maintenance-free. We are looking for a Call Center Representative for our Slidell, LA office to join our winning team. Join our team of professionals and earn a substantial income, work for one of the fastest growing companies in the industry. Earn money while making a positive impact that help homeowners improve their homes.
General Purpose:
Customer Service skills are a must. Contact homeowners by telephone, set up qualified appointments for free consultations. Input lead information, update reports and answer phone calls from ads.
Responsibilities:
• Deliver scripted pitch to the homeowners
• Adjust scripted pitch to meet needs of specific homeowners
• Handle homeowner's questions and objections
• Obtain homeowners information including names and addresses phone numbers etc.
• Receive appointments over the telephone
• Input appointment details into the computer system
• Input homeowners' information and important details of conversation
• Confirm appointments placed with canvassers or sales representative
• Issue appointments for reps to meet prospective homeowners
• Quality control phone calls
• Answer telephone calls from potential homeowners who are responding to advertisements
• Contact homeowners to follow up on initial interaction
• Update lead information and maintaining reports
Qualifications:
• Knowledge of sales and marketing principles and strategies
• Relevant work experience in telemarketing, sales, marketing, or promotions
• Product knowledge --Training provided
• Proficiency in relevant computer applications
Auto-Apply