Customer care representative jobs in Ocala, FL - 518 jobs

*Citizens First Bank is a division of Seacoast Bank. This position is for Citizens First Bank branded locations and on-site only* About the Organization: Citizens First Bank, a cornerstone of The Villages community, was founded by the visionary founders of The Villages in 1991. "We are a bank created specifically to fill the needs of our community and to conscientiously and joyously serve our Villagers residents in every possible way." -Founder Harold Schwartz. Since that time, the vision of the Bank has expanded to build upon our purpose of serving the Villages in every way while sharing our exceptional service and lasting relationships with the people and businesses throughout Lake, Sumter, Marion and Citrus counties. Citizens First Bank: A Five Star Bank where hospitality meets finance. About the Position: Are you a people person with a passion for helping others? Citizens First Bank is seeking a dynamic and compassionate individual to join our customer contact center team as a full-time Customer Contact Center Representative. As a Customer Contact Center Representative, you will be the first point of contact for our valued customers, providing exceptional service and support. What you'll do as a Customer Contact Center Representative: Build relationships: Connect with customers on a personal level, understanding their needs and offering tailored solutions. Solve problems: Efficiently resolve customer inquiries and issues, ensuring a positive and seamless experience. Promote products: Educate customers about our diverse range of financial products and services, helping them achieve their financial goals. Embrace technology: Utilize our state-of-the-art systems to provide quick and accurate assistance. For more information on becoming a Customer Contact Center Representative, please see the attached job description. Customer Contact Center Representative Requirements: Minimum: High school diploma or equivalent required, one year in a customer service/retail environment. Must be able to attend work regularly and on time and perform position requirements with little supervision. Must have the ability to assist customers in a professional, positive manner, ability to communicate effectively, ability to be flexible by being able to adjust adeptly to changing priorities, ability to function as a member of a team including participating in team activities and displaying positive behavior. Must have computer skills including working knowledge of Microsoft Office (Outlook, Word and Excel), proficient in keyboarding and use of a calculator and possess good general math and letter composition skills. Must be able to work flexible hours. Preferred: Two years CSR experience in banking or related environment. Completed CFT courses in consumer and mortgage lending Customer Contact Center Representative Benefits: Citizen's First Bank offers an exceptional benefits package for full-time employees including medical dental, vision, short and long-term disability insurance options, 401K, and generous vacation allowance. All employees enjoy an annual calendar recognizing ten federal holidays which may be paid, a high-end hospitality environment with a strong promote-from- within culture, and the satisfaction that comes from serving the community and relationship building. Citizens First Bank is committed to provide equal employment opportunity to all persons regardless of race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, marital status, protected veteran status or disability. In addition to federal law requirements, Citizens First Bank complies with applicable state and local laws governing nondiscrimination in employment in every location in which the Bank has facilities. Citizens First Bank is proud to be a drug, alcohol, and weapons free workplace. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Job Description????????????️ Join Our Exciting Sales Team at Hydradry Inc.! ????️???????? Established in 1974, Hydradry Inc. is a leading Water/Fire/Mold Restoration Company, and we're on the lookout for dynamic individuals to join our team as Sales Representatives. Reporting to the Sales Manager, this role is your ticket to an engaging and rewarding career in the restoration industry. If you're ready to connect with customers, drive sales, and be part of a thriving company, this is the opportunity for you! Position: Sales/Customer Relations Representative Position Overview: As a Sales Representative, you will be the face of our company, reaching out to prospective customers and building positive relationships. Experience in the water/fire/mold restoration sector is preferred but isn't required - what matters is your enthusiasm, drive, and willingness to learn. We provide comprehensive training, and opportunities for fast start bonuses., you'll have everything you need for success in this role. The ideal candidates will also join us once a week at our corporate office in Apopka for business collaboration and planning sessions with our sales representatives and sales manager. Responsibilities: Present, promote, and sell our water/fire/mold restoration services using compelling arguments. Establish and maintain positive relationships with customers, insurance adjusters, and agents. Reach out to leads through cold calling and canvassing (reliable transportation required). Expedite resolution of customer problems to maximize satisfaction. Achieve sales targets and outcomes within the schedule. Coordinate sales efforts with team members and other departments. Utilize company CRM to manage job flow, track sales, and update customer files and status reports. Provide management with reports on customer needs, problems, interests, and potential for new products and services. Stay abreast of best practices and promotional trends. Continuously improve through feedback. What we ask for from you: A valid drivers license Proven work experience as a sales representative. Knowledge of MS Office. Familiarity with CRM practices and the ability to build productive business relationships. Highly motivated and target-driven. Excellent selling, communication, and negotiation skills. Prioritizing, time management, and organizational skills. Ability to create and deliver presentations tailored to audience needs. Relationship management skills and openness to feedback. Experience in this field is preferred but not required. Benefits: Uncapped bonus opportunities + commission pay! Fuel Reimbursement Typical Hours: Operating hours are from Monday to Friday, starting at 8:00 AM and concluding at 5:00 PM. Weekly Benefits: Medical Dental Vision 401k PTO Paid Holidays Job Type: Full-time If you're ready to embark on an exciting sales journey with Hydradry, Inc., apply now and be part of a team where your efforts are recognized and rewarded. Join us in making a difference and contribute to creating a safer and more resilient community! ????????????️

About Us: United Plastic Fabricating innovates plastic products for the fire, marine, and industrial markets. We ensure all our products are designed and fabricated to our customer's needs. From the highest quality products to being cost effective, UPF has proven to be the better way. The CRS coordinates and ensures complete, accurate entry, routing and scheduling of sales orders for all segments of our business. · Enters sales orders and communicates with customers as needed · May be the first point of contact for tier 1 and 2 customers. o Calls customers weekly to request what requirements are needed o Maintains slot capacity to ensure plants are not over or under capacity o Convert slots to orders in system · Interface with Engineering, Manufacturing, Product Support and Accounting teams to ensure complete and accurate documentation of incoming sales orders · May quote sales jobs for tier 3 customers Excellent benefits including Medical, Life, Dental, Disability insurance, 401K with employer match, student loan assistance, and gainsharing! Visit UPF's website @ ********************* to visit our career page and submit your resume. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. This employer uses E-Verify. Requirements Requirements • Bachelor's degree in any discipline preferred • Excellent communication skills • Willing to learn and grow

Do your friends and co-workers refer to you as a people person? Have friends or people told you or suggested you go into sales? Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so we are looking for employees just like you in the ever-changing Sign Industry. As a FASTSIGNS Customer Service Representative, you will be the initial contact with current customers as well as prospective customers in our FASTSIGNS Center. You will work with customers in numerous ways such as email, telephone, in-person and at their place of business. You will be working to build long-lasting relationships by turning prospects into customers and then into long term clients. The sign industry is ever changing and dynamic. All you have to do is look all around and you'll see there are signs of all types everywhere. You will never be bored working in the sign industry as even the smallest of jobs up to very large projects are unique and highly customized. FASTSIGNS is the franchise industry leader with over 700 locations in many countries worldwide. We have the most extensive training programs both online and in-person in the industry. Working for FASTSIGNS will allow you to grow your personal and business skills. At FASTSIGNS we pride ourselves on the best customer service in the Sign Industry and to prove it we survey our customers to ensure we constantly improve our service. Our ideal candidate for this position is someone who is outgoing, responsive, eager to learn and has the ability to build relationships. Great listening skills, documentation and organization are highly valued in candidates for this position. You will learn to prepare estimates, implement work orders and ensure timely delivery of finished orders. You will be involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center. We are not just looking for just anyone to fill this position, we are looking for someone that believes they are the best! We don't consider this position as an entry-level we consider the position a stepping stone for any individual who wants a career path and personal growth in their life. If you think you have what it takes to be successful in this dynamic industry we encourage you to apply. Are you that person? Compensation: $16.00 per hour At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities. Are you ready to plan for your future? Discover your next career. Make your statement. Learn more by exploring the positions offered by FASTSIGNS centers. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.

Care Coordinator St. Luke's Cataract & Laser Institute is looking to hire a full-time, Care Coordinator at The Villages location! We believe in building careers, not filling jobs, and want to help you create a future in a role that you can enjoy! About the Job The Care Coordinator is responsible for supporting the relationship between the referring physician and the treating physician. We are looking for individuals who can learn and retain medical knowledge, perform a variety of duties in a professional manner, and provide the consistent, organized work that is needed for outstanding patient care. The right candidate must be able to provide exceptional customer service, have positive and professional verbal and written skills, and work well with co-workers, other staff, and medical staff. Basic Functions and Responsibilities (not all inclusive) Manage inbound and outbound communication in a pleasant and courteous manner with healthcare providers Assist referring and co-managed physicians and staff with scheduling needs and communication Effectively gather and document information to patient records to include electronic records Ensure confidentiality of all health information as required by HIPAA guidelines ensuring compliance This Job Is Ideal for Someone Who has: Prior medical office experience (preferred but not required) Prior experience in filing, typing, computer knowledge (preferred but not required) Previous experience in a customer service role Prior experience in Oculoplastic (preferred but not required) Level head, and thrives in a fast-paced environment Mobility in an office setting; sitting, standing, walking, and ability to exert up to 30 lbs of force If your previous experience doesn't check all of these boxes, but you love to learn and believe you are fit, we still want to hear from you! Company Mission “Life Changing Vision” is a mission statement we adhere to in every aspect of our care giving, from the moment a patient walks through our doors to the follow-up care they receive. We are committed to helping our patients attain overall wellness in body, mind, and spirit. Why work at St. Luke's? St. Luke's is a legendary ophthalmic practice with five locations in the Gulf Coast region of Florida and two in The Villages. The St. Luke's name is known not only for excellence in cataract surgery results and patient care but also for career opportunities and growth in the communities we serve. Benefits of working for St. Luke's Medical, Dental, Vision, and Life Insurance 401(k) with Employer Match Paid Time Off and Holiday Pay See more benefits at ******************************************* We are an Equal Opportunity Employer and a Drug Free Workplace We participate in the E-Verify Program

Are you on the lookout for an entry-level job that lets you unleash your customer service skills to the fullest? Come join us at Munn's Air Conditioning & Heating in Fruitland Park, FL as a full-time Customer Service Rep - Call Center Associate to see not only yourself but also your career soar! WHAT'S IN STORE FOR OUR CUSTOMER SERVICE REP - CALL CENTER ASSOCIATE? In this entry-level customer care position, you start earning a competitive wage of $14 per hour and after 60 days you'll receive health, dental, vision, life, long- and short-term disability, critical illness, and accident insurance as well as First Stop Health, a 401(k), paid time off (PTO), 6 paid holidays per year, paid birthdays off, and bereavement pay! WHAT'S NEEDED FROM THIS ENTRY-LEVEL CUSTOMER CARE JOB? You're vital in maintaining our customers' happiness and satisfaction with their services! Monday through Friday from 8 AM to 5 PM, you answer phone calls with your upbeat, positive attitude and proactively solve any issues or concerns that arise. You also book appointments while educating customers on any services they might need. Finally - you have an entry-level job that you love and our clients have a representative that they can count on! WHAT REQUIREMENTS MAKE YOU THE PERFECT FIT? High school diploma OR equivalent Basic computer skills Reliable transportation Scheduling experience is a plus but not required for this entry-level customer care position. WHY BE EXCITED TO JOIN MUNN'S AIR CONDITIONING & HEATING? Whether homeowners are dealing with cold or sweltering temperatures, they know to call Munn's. Established in 1964, our premier heating and air conditioning company delivers fantastic service at a fair price. Our commitment to properly training employees, investing in state-of-the-art technology, and producing only quality work has led us to become the leading HVAC service company in the area. We are proud to help local homeowners with all of their heating/cooling needs, living up to our motto of "Consider It Done". We owe our decades of success to the talented team members who have supported our business along the way. All our employees receive on-going training and participate in employee development programs to grow their skills. On top of a friendly work environment, we also offer our team competitive compensation and excellent benefits. Don't just blow hot air; join us and build a career you can be proud of as part of a family-owned business for 60+ years. We hope you join us and become our essential Customer Service Rep - Call Center Associate! Location: 34731

Job Purpose Act as the first and last positive impression to all customers and guests. To process and collect all outstanding accounts receivable for the body shop department. To process to the maximum all small claims issues for the body shop department. About Us: Jenkins Auto Group, founded by Don Jenkins in 1998, is an industry-leading automotive retailer based in Ocala, FL. With over 1,300 employees representing 17 automotive brands, we offer new and pre-owned vehicles, financing, warranties, automobile parts, accessories, service, and body repair. Our commitment is to provide customers with an outstanding automotive experience delivered with professionalism, integrity, and enthusiasm. At Jenkins Auto Group, we believe in promoting growth and upholding our forward trajectory through great people, high standards, and best practices, recognizing that our team is integral to our success. Job Profile Professional attitude and appearance. Excellent customer contact skills tactful and firmly. Excellent verbal, writing and interpersonal skills. Excellent organizational skills and attention to detail. Team player, positive attitude, self-motivated, able to manage, organize, and prioritize time. Prior experience in an auto dealership preferred. Prior experience, with accounts receivable or any administrative position. Working knowledge or trainable in automotive retail center computer systems (R&R computer systems preferred). Proficient in the use of common PC applications such as Excel and Word. And experience with 10 keys. Working Relationship Report to the JENKINS Center Manager. Work cooperatively and effectively with all departments and employees. Customer Responsibilities Make customers feel welcome by greeting them in a friendly and courteous way and directing them to their desired destinations. Ensure that customers enjoy their shopping and buying experience by providing a courteous and friendly environment. Ability to handle customers with outstanding balances firmly and tactfully. Resolve difficult matters in a diplomatically approached. Contribute to team effort and JENKINS customer-centered service philosophy. Transaction Responsibilities Perform accounts receivable functions accurately and on time by actively listening and carefully following instructions and procedures. Tasks include: Assist with answering incoming calls with standard greeting. Set up appointments for estimates. Provide information to insurance company and customers when requested by faxing estimates, invoices, tow bills and other sublets. Process and collect all accounts receivable. Work closely with estimators and insurance adjusters to process all claims paid according to COD company policy. Process and collect all payments (cash, checks, credit cards, atm etc.) by stamping RO'S and initialing. Close daily all body shop repair orders by following company COD policy. Post timecards and prepare them for payroll by checking overtime, shop-time, un-accounted time and inform office and body shop manager. Distribute all body shop warranty repairs to warranty department. Process body shop deposit by entering payment info in comment area in the RO, write repair order # on check, stamp back of the check with JENKINS Beavercreek deposit stamp and make necessaries copies for body shop files. Inform all body shop estimators of unknown checks received via e-mail, by telephone, and by placing a copy of the check in their in box. Process and mail all body shop authorized refunds to customers and insurance company. Process and post all body shop purchase orders and obtain necessary authorization and information such as repair order #, customer name, etc. Attach purchase orders to the invoices, code them with invoices # and bring them to accounts payable person in the business office. Post all sublets to repair orders online number six. Keep track of receivables by estimator and provide report to office and body shop manager. Review all open RO'S and inform the body shop and office manager of any RO that is open, and vehicle is no longer in company lot. Review with office manager accounts receivables schedule. Mail and monitor on a monthly basis parts invoices rebate. Meet with body shop and office manager to review direct pay insurance and customers discrepancies on customer repairs. Commence the process for non-collectable outstanding balances for proper documentation to present in small claims court by pulling paperwork needed it to review with corresponding manager and office manager. To send certify letter, file small claims and hire proper serving of documentation to defendant

Job Description Down Home Properties in Wildwood, FL is looking for a full time customer service representative to join our team. Our ideal candidate is someone with strong phone skills, has the ability to multi-task and keep organized. Responsibilities Handle complaints and provide appropriate solutions in a timely manor Schedule annual maintenance and repairs with local vendors Work with property owners via phone and email to obtain permission for needed repairs Follow up with guests and owners to ensure positive outcome for all Scheduling field representatives daily work load Qualifications Friendly attitude even when dealing with disgruntled customers Responsible and proven ability to maintain scheduling commitments Ability to problem solve quickly Good communication skills Follow through Multi-task Time management We are looking forward to receiving your resume. Thank you.

Join Lap of Love as a Call Center Representative and Love What You Do! Lap of Love is looking for an experienced Call Center Representative, referred to internally as a Veterinary Care Coordinator, with amazing customer service skills to join our growing team. As a Veterinary Care Coordinator, this position is FULLY REMOTE and you'll become part of a diverse and dynamic team that provides compassionate conversations and customer service to pet families seeking our services. As a nationally recognized leader of in-home, end-of-life care, Lap of Love helps thousands of pets and pet families every month say goodbye with peace and dignity. Beyond a natural love for caring for animals, our team members have a genuine concern for the emotional well-being of people, which helps us provide such compassionate end-of-life care. Essential Functions & Responsibilities: Guide emotional conversations in a calm and peaceful manner including but not limited to end-of-life care, quality-of-life care, and pets experiencing behavioral challenges such as aggression or bite incidents. Provide customer service by engaging in positive interactions with pet families Answer a high volume of customer service calls in a work from home/ remote environment Demonstrate dependability, flexibility, ownership, and sound judgment by adhering to schedules Gather and accurately document the pet's medical information and schedule appointments in an effective manner Meet all productivity, quality, and performance standards Go above and beyond to provide stellar customer service to pet families and our veterinarians Must be punctual and timely in meeting all requirements of performance, including, but not limited to, attendance standards, scheduled break times and work deadlines Other duties may be assigned to the employee to ensure the highest standard of customer service Requirements Experience working in high call volume, customer service, or call center environments A wired Ethernet connection is required. Satellite internet and 4G/5G hotspots are not supported. Ability to quickly learn custom software and other programs, such as Gmail, Google Calendar, Google Maps, Five9, Zoom Previous experience in a work-from-home environment or working with minimal peer interactions High attention to detail and ability to adapt to new processes Expected to be present for work, on time, every day for the entire duration of their shift Attend mandatory 4-week intensive training program at the beginning of employment. Attendance at the training program is an essential function of the Call Center Representative position. If you are offered a Call Center Representative position and are not able to attend all or any part of the training program, your employment with Lap of Love will not commence until you are available to complete the entire program in a continuous four-week period. Physical Job Requirements: Physical demands of position: Must be able to sit for extended periods of time, must have the manual dexterity to work on a computer and keyboard. Ability to lift up to 15 pounds Schedule Support Call Center hours are 7 am to 11 pm EST, 7 days a week, 365 days a year Schedule includes nights/weekends/holidays Must attend mandatory 4-week intensive training program at the beginning of employment Benefits Medical Insurance Plans with 100% employee funded HSA option available Dental and Vision Insurance Plans Company Funded Wellness Resources (Mental, Financial, and Physical) Life Insurance (Basic, Voluntary, and AD&D) Long Term and Short Term Disability Insurance Retirement Plan (Traditional 401k with 3% match & Roth 401k) Generous Paid Time Off Generous Paid Parental Leave Bereavement Leave Training & Development Pet Insurance Remote Work From Home Compensation This position is hourly non-exempt and is eligible for overtime Hourly pay starts at $16.00 per hour

The Baldwin Group is an award-winning entrepreneur-led and inspired insurance brokerage firm delivering expertly crafted Commercial Insurance and Risk Management, Private Insurance and Risk Management, Employee Benefits and Benefit Administration, Asset and Income Protection, and Risk Mitigation strategies to clients wherever their passions and businesses take them throughout the U.S. and abroad. The Baldwin Group has award-winning industry expertise, colleagues, competencies, insurers, and most importantly, a highly differentiated culture that our clients consider an invaluable expansion of their business. The Baldwin Group (NASDAQ: BWIN), takes a holistic and tailored approach to insurance and risk management. Great starting opportunity to move into sales if desired! The Client Relations Analyst works with advisors and line-of-business specialists to analyze client data, evaluate needs and help create effective risk management solutions designed to meet clients' financial goals. In addition, this individual assists advisors with service needs and makes modifications to accounts as necessary. Primary Responsibilities: Prepares documents for presenting risks to market. Prepares applications, summaries of insurance, insurance certificates, auto identification cards and other coverage related documents. Assists client service teams in the preparation of presentation materials. Analyzes and summarizes complex data and compiles reports under supervision. Records data into the appropriate insurance company and firm software programs. Runs monthly cancellation and expiration reports. Processes and completes endorsements and audits. Completes special projects as assigned. Looks for opportunities to improve the firm, business segment and processes. Knowledge, Skills & Abilities: Strong analytical, research and problem-solving skills. High attention to detail. Strong verbal and written communications skills. Education & Experience One to two years' experience in the insurance industry. Current 4-40 License, as required by the State Department of Insurance, to effectively service clients. Basic understanding of insurance coverages, preferred. Moderate to advanced knowledge of Microsoft Office Suite and the ability to learn other appropriate insurance company and firm software systems. Other: Fast paced, multi-tasking environment. Why work for The Baldwin Group? Eligible for The Villages Charter School enrollment 401k matching and benefits package Adoption Assistance Program eligibility Paid Parental Leave Competitive PTO plan with 12 paid holidays IMPORTANT NOTICE: This position description is intended to describe the level of work required of the person performing in the role and is not a contract. The essential responsibilities are outlined; other duties may be assigned as needs arise or as required to support the organization. All requirements may be subject to reasonable accommodation to applicants and colleagues who need them for medical or religious reasons. #LI-KC1 IND1 Click here for some insight into our culture! The Baldwin Group will not accept unsolicited resumes from any source other than directly from a candidate who applies on our career site. Any unsolicited resumes sent to The Baldwin Group, including unsolicited resumes sent via any source from an Agency, will not be considered and are not subject to any fees for any placement resulting from the receipt of an unsolicited resume.

Inside Sales / Customer Service Representative Pay: $35K Salary + Bonuses + Commission Construction Unlimited is one of Central Florida's fastest-growing roofing and exterior remodeling companies. We lead with a repair-first mindset and a culture built on RISE-Resilience, Integrity, Service, Excellence. Our Inside Sales team is the first connection homeowners have with us, and the way you communicate sets the tone for the entire experience. This role is for someone who listens deeply, asks thoughtful questions, and guides homeowners toward the service that fits their needs whether that's a repair, replacement, or rejuvenation. You'll also personally close deals over the phone, creating opportunities and revenue through strong communication and trust-building. What You'll Do - Answer inbound calls, online inquiries, and warm leads. - Make outbound follow-ups to estimates, warm leads, and nurture opportunities - Have natural, curiosity-based conversations to uncover homeowner needs. - Close deals over the phone when the homeowner is ready. - Set qualified appointments for Account Managers. - Maintain accurate notes and updates in ServiceTitan. - Hit daily activity metrics for calls, texts, and follow-ups. - Support field teams with clear appointment handoffs. - Maintain fast response time and high booking rate. What You Bring - Strong communication skills and confidence on the phone. - Curiosity-driven approach to conversations. - Calm, service-first mindset. - Comfort with CRM systems and workflow tools. - Experience in inside sales or customer service is a plus. - Coachability and desire to grow. Why Join Us Competitive pay $ 35,000 SALARY + Bonuses + Commission. Health Insurance after 90 days, Free Gym Membership. Opportunities for growth and advancement within a rapidly expanding company. Be part of a team that values Resilience, Integrity, Service, and Excellence (RISE). A supportive and collaborative work environment where your contributions matter. Full training in communication, sales psychology, and home-exterior service. Leadership that actively supports your growth and success.

Busy medical group is looking for a call center operator who has experience in a medical office environment. The ideal candidate will be able to work in a fast paced environment, understand how to provide exceptional customer service to patients. , We provide competitive benefits including health, vision and dental, 401k and paid time off. Job Type: Full-time Customer Service: 1 year (Preferred) medical office: 1 year (Preferred) Education: High school or equivalent (Required) Language: Spanish (Required) Work Location: One location Benefits: Health insurance Dental insurance Vision insurance Retirement plan Paid time off This Job Is: A job for which military experienced candidates are encouraged to apply Open to applicants who do not have a college diploma

Job Description U.S. Water Services Corporation is a well-established and diverse water and wastewater utility organization specializing in utility maintenance, operations, engineering and construction services. U.S. Water is a fast paced and rapidly expanding company headquartered in New Port Richey, Florida with a staff of over 950 employees in twenty states. The Customer Service Representative: Provides customer service and assistance to customers and other departments regarding water utilities Answers the phone and provides counter assistance by answering questions and providing information, researching billings or other data, taking payments for services, processing the information and printing receipts, and entering required data into electronic systems. Sets up and schedules service terminations by creating new accounts and service orders, updating customer accounts, taking payment arrangements and processing termination requests and cutoff processes. Processes information and/or monies received by entering information into the computer, posting transactions, verifying monies received. Expected to consistently perform daily tasks in a call center environment, requiring strict schedule adherence, while allowing schedule flexibility to meet business needs (nights, weekends, holidays, etc.). Daily tasks are repetitive and require long periods of time sitting in a cubicle area. Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Determine charges for services requested, collect deposits or payments, or arrange for billing. The ideal candidate will possess the following qualifications and experience: Proven customer service experience Exceptional verbal and written communication skills A working knowledge of Microsoft Office programs Knowledge necessary to understand basic operational, technical, or office processes. Education and Experience requirements: A level of knowledge equivalent to four years of high school or equivalency. Compensation and Benefits: Pay is commensurate with experience and market-reflective. US Water/USW Utility Group offers a comprehensive benefits package including medical, dental, vision, life insurance, short/long-term disability, paid time off, holiday pay and 401(k) with company match. US Water/USW Utility Group offers competitive wages and benefits and is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, national origin, age, veteran status, disability, or any other protected class. Job Posted by ApplicantPro

Job DescriptionIf you have a passion for helping others and enjoy interacting with the general public, FYZICAL, the leading physical therapy company in the country, has a Customer Service Representative opening in Chiefland, FL, that is a perfect fit for you! As the first and last person our amazing clients see when they enter and leave our cutting-edge facility, your role as Customer Service Representative is central to our daily operations. Here, you will join a champion team that works together to help grateful patients get back to the lives they love. We are committed to changing the PT industry by creating non-traditional, individualized treatment plans and want you along on that important journey. As part of the FYZICAL family, you can take advantage of advancement opportunities, state-of-the-art technology and grow your career under a practice leader who is fully invested in you. This excellent opportunity will not last long! Apply for FYZICAL's Customer Service Representative job opening today! Are you looking to join an innovative company where you can establish yourself and advance your career as part of a top-rated team? If so, you should consider our Customer Service Representative position in Chiefland, FL! We are an innovative physical therapy facility that bypasses traditional approaches to care. We work together, using the most modern technology and cutting-edge tools to provide our patients with the individualized care they need and deserve. As our Customer Service Representative, you will enjoy the easy flow of a supportive team that succeeds together. You also will have the chance to access our unparalleled continuing education opportunities, opening the door to further career growth. Start down your exciting career path today by applying for our Customer Service Representative job opening!Responsibilities Handle patient scheduling, appointments, multi-phone line Gather new patient data; keep track of all patient referrals Disseminate information to patients; act as a go-between for patients and physicians Send and keep a log of all reports sent to doctors Collect all payments; insurance verification Collect/open mail; distribute mail to proper areas/people Send benefits paperwork to billing companies Handle all scheduling and ensuing communication Answer phones, act as a patient liaison, answer any questions from potential or current patients Schedule patients; coordinate evaluations, re-evaluations, appointment reminders and cancellations Collect new patient intake information; track all clinic referrals Fax reports to physicians; keep a log of incoming reports Verify Insurance and track insurance-covered visits; take copayments Check mail; keep track of Explanation of Benefits sent from mail and fax to billing company Communicate with the office manager and clinicians about scheduling/patient arrival Required Skills High school diploma or equivalent Valid driver's license and reliable transportation Great communicator and multitasker, detail-oriented Positive attitude, good work ethic, integrity and empathetic toward people that are in pain H.S. graduate or GED certificate Up-to-date DL and a dependable vehicle Excellent at handling details, communicating and multitasking Great demeanor, strong integrity and compassion

Company: Soni Family Practice and The Doctors Center Job title: Call Center Specialist Division/Department: Clinic Operations Reports to: Director of Clinical Integration The Call Center Specialist is responsible for managing incoming calls from patients, assisting with scheduling appointments, and addressing general inquiries about The Doctors Center's services. This role also involves verifying patient information to ensure the accuracy and efficiency of future appointments. A Call Center Specialist needs strong organizational skills and the ability to think quickly when faced with new situations that arise with patient calls. Essential Duties and Responsibilities: Patient Interaction: Triage patients call to determine the appropriate level of care. Answer patient calls and provide accurate, satisfactory answers to their inquiries and concerns on the first call. De-escalate situations involving dissatisfied patients, offering assistance and support. Call patients to inform them about The Doctors Center's desire to meet their needs and conduct surveys regarding their experience. Build sustainable relationships and engage patients by going the extra mile. Own the patient's experience by treating each patient as if they were your family. Front Desk Operations: Learn the functions of the medical front desk to resolve patient matters promptly without unnecessary transfers. Assist patients with questions related to services such as prescription refills, lab results, referrals, prior authorizations, eligibility verification, appointments, cancellations, no-shows, etc. Guide callers through troubleshooting, navigating the company site, app, or using the products or services. Review patient information, providing updates and information regarding services offered. Patient Education and Engagement: Promote The Doctors Center wellness and educational events to patients. Educate patients on the importance of preventative care and follow-up care, assisting with necessary appointments. Identify the root cause of patient no-shows and assist in resolving issues to reduce no-show volume. Ensure member engagement occurs within the first 10 days of enrollment. Utilize appropriate probing skills to identify patient needs, clarify information, research issues, and provide timely solutions. Documentation and Collaboration: Document and direct patient interactions to appropriate The Doctors Center personnel to resolve requests effectively. Work and close out any open patient interactions in our EHR to ensure timely resolution. Collaborate with The Doctors Center professionals and leaders to improve the patient experience. Training and Professionalism: Help train new employees and inform them about The Doctors Center's patient management policies. Demonstrate courtesy and respect to all The Doctors Center patients, families, and peers. Implement patient retention initiatives based on feedback and interactions to establish long-lasting medical care and a primary health home for patients. Knowledge, Skills, and Abilities: Solid understanding of healthcare procedures and practices. Intermediate proficiency with Microsoft Office applications. Familiarity with Athena or similar electronic health record (EHR) systems is a plus. Strong phone and verbal communication skills, with active listening abilities. Exceptional customer service skills, with a focus on adapting to different personality types and needs. Demonstrated patience and empathy in handling patient interactions. Ability to thrive in a fast-paced environment. Proficient computer literacy, including the ability to navigate multiple systems. Excellent multitasking abilities, capable of managing a variety of priorities simultaneously. Qualifications: High School Diploma or equivalent. Medical Assistant certificate preferred. 3+ years of customer service experience, preferably in a call center environment. 1+ years of Medical Assistant experience (recent graduates will be considered). Candidates seeking an externship for a Medical Assistant or in the medical field may be considered. Bilingual in English and Spanish preferred. Physical & Mental Requirements: (check all that apply)  Ability to stand or sit for extended periods of time.  Ability to receive and comprehend instructions verbally and/or in writing.  Ability to use logical reasoning for simple and complex problem solving.  Occasionally requires exposure to communicable diseases or bodily fluids.  Occasional travel for clinic activities may be required. The information listed above is not comprehensive of all duties/responsibilities performed. This is not an employment agreement or contract. Management has the exclusive right to alter this job description at any time without notice.

Do you thrive in an environment that is geared towards outstanding hospitality? Do you have a passion for being innovative and creative? Is hard work on your top list of ideals? Are you a steward of your working environment? Then read on… The Villages Community Development Districts (The District) tops the list of community development districts that continue to grow in one of the most scenic locations in Florida, The Villages. Our collective commitment to hospitality, innovation & creativity, hard work, and stewardship helps employees thrive and excel in many fields within The District. An immediate full-time opportunity exists for an individual with commitment, a “passion” for excellence, and a “drive” for accuracy to join our Customer Service team . This position requires a solid background of advanced customer service skills used daily. The incumbent will enjoy a challenging atmosphere and be part of a productive team that supports the District and the surrounding community. The District is looking for an individual who desires to utilize their cutting-edge skills. The District provides a supportive and engaging workplace that is committed to developing great talent, coupled with competitive compensation and benefits. Do not pass up this opportunity to be a part of a positive, expanding organization. Competitive Benefits as a full-time employee of the District include: Medical Insurance (fully paid for employee single coverage) Voluntary health benefits, including Dental and Vision Insurance 401(a) Retirement Plan, with contributions funded by the District 457(b) Retirement Plan, permitting employee pre-tax deferrals Flexible Spending programs for both Medical and Dependent Care Employee Assistance Program Paid Time Off Tuition Reimbursement Public Service Loan Forgiveness Eligible Tier 2 qualifying organization for The Villages Charter School JOB SUMMARY This position performs billing and collection duties related to the many services provided by the District. Work is usually independent within a team environment. Critical thinking and problem-solving skills are required while striving to satisfy customers' concerns while applying the rules, tariffs and policies of the District. This position is responsible for accurately responding to statement questions for all residents, businesses, and services within The Villages Community Development Districts. Responsibilities in this position may include any combination of the following. ESSENTIAL DUTIES AND RESPONSIBILITIES (Includes, but not limited to) Billing Processing of billing reports and statistics. Communicates with property owners, tenants, title companies, realtors, attorneys and other non-District entities regarding account status, connection status, and information. Collections Assists residents with ACH automatic withdrawal setup through District Software or customer accounts. Performs collection duties for amenity, utility, sanitation, and RV billings to include review and analysis of customer accounts through verbal, in person and written correspondence. Maintains integrity of stored documents via scanning and electronic storage protocols. Customer Service Maintains excellent public relations through communications with the public, other departments, and agencies. Ability to work effectively and productively with others. Communicates with customers in person, on the phone, via e-mail & the internet and through informational documents. Respond to public inquiries in a professional and courteous manner and within the scope of knowledge to provide information regarding all aspects of utility billing and District policies. Contacts customers to resolve issues such as check amounts not in agreement, missing signatures, missing amounts, and postdated checks. Performs analysis of customer inquiries as it relates to water consumption, field reports and relay work order results to residents. Represents Department at various community events and hand out general District information. Additional Performs other duties as assigned. May be expected to perform additional duties in an emergency. ESSENTIAL EXPECTATIONS OF PERFORMANCE AND BEHAVIOR (Includes, but not limited to) Cultivates and maintains effective working relations within the department, the District, as well as outside of the organization. Models behavior to the District Core Values at all times. Fosters a teamwork environment. MINIMUM EDUCATION AND EXPERIENCE Associate degree is preferred in Business Management, Customer Service or related field from a two-year College is preferred; or 2 years of relevant experience. MINIMUM CERTIFICATES, LICENSES, REGISTRATIONS Valid Florida Driver's License required. All candidates and employees must successfully pass background screening. MINIMUM KNOWLEDGE, SKILLS AND ABILITIES Knowledge Proficient personal computer skills and basic proficiency level in knowledge of Microsoft packages involving Word, Excel, Outlook, and Power Point. Knowledge of utility billing programs/software helpful. Skills Committed to provide excellent customer service experience to residents and the public. Excellent verbal communication skills & professional appearance. Abilities Ability to be well-organized & successfully multi-task in a fast-paced environment to meet multiple demanding deadlines. Ability to learn utility billing and meter reading computer software. Ability to provide excellent customer service to our residents. Function successfully in a work environment where the workflow volume can change dramatically throughout the day. EQUIPMENT Position requires the use of telephones, personal computers and productivity software, document imaging scanners, copiers, and other office equipment. WORK ENVIRONMENT AND PHYSICAL REQUIREMENTS Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is exposed to: An interior office environment, with moderate change in temperature. The work environment is inside an air-conditioned building. The noise level in the work environment is usually moderate. There are frequent interruptions from the staff and the public for information or assistance. Physical Requirements The physical requirements described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is: Regularly required to stand; walk, push/pull; handling/fingering; reach forward; reach overhead; kneeling; stooping; twisting; squatting; sitting; balancing. The employee must frequently lift and or move up to 20 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Prime Plumbing is a Local, Family Owned & Operated business For 35+ years we have known our customers by name. We don't have to answer to a large corporation and we pride ourselves on helping our customers. "Our Goal is to be your Plumber, not just for a day, but for a Lifetime!" Because of this, we have developed a terrific work environment, encourage asking questions and teamwork, and trust leadership to lead from the front to make everyone's day better. Currently, we are seeking a Dispatch Service Rep Responsibility Summary Daily responsibilities are to document client information, load the information into our dispatch program and route our Technicians. Additionally, you'll be assisting our Inside and Outside Managers with various minor admin tasks as needed. We are an equal opportunity & drug-free workplace employer. Benefits This is a position with multiple paths to opportunity depending on what you enjoy and where your skills lie. Additionally we offer… • Company sponsored health insurance • Paid holidays • PTO • And Much More. Skill Requirements: • Minimum of 1 year experience in customer service • A Fluid Typing Speed with Accuracy • Knowledge in Word, Excel & Microsoft Office • Organizational & Multi-tasking skills • Must be an effective communicator, written and verbal You may email your resume to *********************** or fax to ************

This employee will set up CPAPs, Respiratory Assist Devices (RADs), maintain CPAP/RAD Compliance, manage CPAP/RAD supplies/inquiries/orders, call md INR missed appointments, manage Oximetry process, and complete all other tasks assigned/related to the functionality of the center. Job Responsibilities: Performs CPAP/RAD setups in a timely and professional manner May also perform setup of oxygen equipment and other DME in patients' homes as well This includes completion of all required documentation, instructs patient on the safe and proper use of equipment Cleans rental equipment when returned to the center, in accordance with policies and procedures Maintain cleanliness and organization of warehouse/storage area Monitors CPAP/RAD Compliance report and follows up with non-compliant patients Receives and responds to patient requests for CPAP/RAD supplies, including insurance verification, confirmation of the specific supplies needed, and arranging for them to be shipped to the patient Monitors md INR Compliance report and follows up with non-compliant patients Manage the center's oximetry process Follows applicable policies and procedures of the company, including those in the Safety & Regulatory Manual including but not limited to General Safety, OSHA, and Emergency Planning Responsible for participating in on-call responsibilities for the center The frequency of participation will depend on the size of the center and the number of employees sharing the responsibility Represents the company through professional personal appearance, patient care activities May serve as a backup to other employees for vacation, illness, or other periods of absenteeism Requires use of personal vehicle and a valid driver's license #DD

This employee will set up CPAPs, Respiratory Assist Devices (RADs), maintain CPAP/RAD Compliance, manage CPAP/RAD supplies/inquiries/orders, call md INR missed appointments, manage Oximetry process, and complete all other tasks assigned/related to the functionality of the center. Job Responsibilities: Performs CPAP/RAD setups in a timely and professional manner May also perform setup of oxygen equipment and other DME in patients' homes as well This includes completion of all required documentation, instructs patient on the safe and proper use of equipment Cleans rental equipment when returned to the center, in accordance with policies and procedures Maintain cleanliness and organization of warehouse/storage area Monitors CPAP/RAD Compliance report and follows up with non-compliant patients Receives and responds to patient requests for CPAP/RAD supplies, including insurance verification, confirmation of the specific supplies needed, and arranging for them to be shipped to the patient Monitors md INR Compliance report and follows up with non-compliant patients Manage the center's oximetry process Follows applicable policies and procedures of the company, including those in the Safety & Regulatory Manual including but not limited to General Safety, OSHA, and Emergency Planning Responsible for participating in on-call responsibilities for the center The frequency of participation will depend on the size of the center and the number of employees sharing the responsibility Represents the company through professional personal appearance, patient care activities May serve as a backup to other employees for vacation, illness, or other periods of absenteeism Requires use of personal vehicle and a valid driver's license #DD