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  • Nutrition Care Representative (Diet Clerk) - Per Diem

    Cedars-Sinai 4.8company rating

    Customer care representative job in Los Angeles, CA

    **Grow your career at Cedars-Sinai!** At Cedars-Sinai, we're motivated by a collective spirit of innovation and the challenge to continuously improve. Above all, we share a real passion for helping others. Day after day, from department to department, our people give their all to create a community unlike any other. This is just one of the many reasons U.S. News & World Report has named us one of America's Best Hospitals-and now we invite you to join us and make a difference every single day in service of this outstanding work - excellence and innovation in patient care, research, and community service. From working with a team of dedicated professionals to using state-of-the-art facilities, you'll have great resources to do something incredible-for yourself, and for others **What will you be doing in this role?** The Nutrition Care Representative (NCR) act as an ambassador and facilitator of patient food services on the patient care unit. Responsibilities include processing, validating, and interpreting physician diet prescriptions as conveyed by nursing personnel, collection and correction of patient menu selections in conformance with the physician's diet order, addressing and following up on concerns and issues related to patient satisfaction, and handling routine clerical, data entry, and nutrition care responsibilities on the unit. Collaborates with leadership staff to improve the quality of service and nutrition care service provided to patients. **Primary Duties and Responsibilities:** + Review and modify patient menus by adding, deleting or substituting food items in accordance with physician's and dietitian's orders and restrictions. + Obtain menu selection at the patient's bedside or over the phone assuring compliance to the physician's diet order and departmental guidelines for menu correction. + Explain menu modifications/substitutions to patients + Navigate patient to the menu system and services offered by the department. \#Jobs-Indeed **Qualifications** **Job Qualifications:** + High School Diploma/GED required. + Associate Degree/College Diploma or Bachelors Degree in Nutrition preferred + At least one (1) year of customer service in an acute care hospital as a Diet Clerk/Aide preferred + Excellent customer service and communication skills. + Computer proficiency is a requirement. **Req ID** : 14358 **Working Title** : Nutrition Care Representative (Diet Clerk) - Per Diem **Department** : Clinical Nutrition **Business Entity** : Cedars-Sinai Medical Center **Job Category** : Patient Services **Job Specialty** : Food Services **Overtime Status** : NONEXEMPT **Primary Shift** : Day **Shift Duration** : 10 hour **Base Pay** : $24.00 - $24.49 Cedars-Sinai is an EEO employer. Cedars-Sinai does not unlawfully discriminate on the basis of the race, religion, color, national origin, citizenship, ancestry, physical or mental disability, legally protected medical condition (cancer-related or genetic characteristics or any genetic information), marital status, sex, gender, sexual orientation, gender identity, gender expression, pregnancy, age (40 or older), military and/or veteran status or any other basis protected by federal or state law.
    $24-24.5 hourly 4d ago
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  • Customer Success Associate

    Social Native 3.6company rating

    Customer care representative job in Los Angeles, CA

    Described as the “Uber of Content,” Social Native is a marketplace technology company providing brands the ability to scale high-quality content creation and optimize their cross-channel digital marketing strategies. By connecting brands & agencies with a diverse network of creators, we provide data-driven insights, streamline content production, and improve performance across social and e-commerce channels. Brands like Unilever, Adidas, L'Oréal, Crocs, and Nestlé trust Social Native to enhance their paid and organic social strategies through user-generated content (UGC), branded content, and content editing solutions, ensuring they have the right creative assets to drive engagement and conversions. We are seeking a Customer Success Associate to strengthen client relationships and ensure success in their creator marketing and content strategies. This role is ideal for someone with a strong background in digital marketing, influencer partnerships, and branded content, who can provide strategic guidance and manage client objectives effectively. Key Responsibilities: Client Strategy & Success Serve as main point of contact and trusted advisor to clients, helping them navigate the evolving creator marketing landscape. Ensure that campaign objectives, content strategies, and creator partnerships align with client KPI's and overall marketing goals. Lead Monthly & Quarterly Business Reviews and strategic discussions to assess performance, provide insights, and guide long-term planning. Account & Revenue Management Maintain and grow client relationships by driving retention, renewals, and expansion opportunities. Analyze campaign performance data and provide recommendations to enhance engagement, content effectiveness, and ROI. Identify opportunities to optimize and scale client programs through tailored solutions and best practices. Cross-Functional Collaboration Work closely with internal teams (Sales, Product, Marketing, and Operations) to ensure seamless execution and alignment on client needs. Partner with creators to ensure content meets brand expectations and delivers measurable impact. Provide structured feedback to the Product and Engineering teams to help shape platform enhancements based on client requirements. Qualifications: 1+ years of experience in account management, customer success or customer service, working directly with clients. Strong understanding of the digital marketing landscape & direct experience within the social media/influencer marketing space. Experience managing both the strategic and revenue aspects of client relationships, ensuring alignment with business objectives. Excellent communication and relationship-building skills, with the ability to manage expectations and navigate complex conversations. Analytical mindset, with the ability to interpret data and provide actionable insights. Ability to work in a fast-paced, high-growth environment that requires adaptability and proactive problem-solving. Social Native Perks: One of the best perks about Social Native is working with amazing talented people! Come see what it's like to work at a fast-paced, venture-backed tech company. We are looking for smart, driven, fun people that are eager to take ownership of exciting projects and be a part of building something great. Attractive health, dental and vision insurance coverage Competitive compensation structure 401(k) retirement plan Unlimited vacation policy
    $37k-56k yearly est. 5d ago
  • Route Service Representative - Republic LA

    American Textile Maintenance Co 3.5company rating

    Customer care representative job in Los Angeles, CA

    Compensation: $23 - $26 an hour. About us: We are professional, agile, innovative and our goal is to put our independent, family-owned reputation on the line every day. For 80 years we have served the hospitality and restaurant industries in Southern California. We have earned our reputation for having simply the most professional customer service in textile rentals. Whether it's table linens, uniforms, towels, sheets, or mats, Republic Master Chefs will deliver what you need, when you need it. We understand how busy you are, and that you don't want to worry about your uniform and linen service. We are proud of our role as the best textile service in the southland. And our customers appreciate our high standards of personal, professional service. OUR MISSION STATEMENT To safely and sustainably provide our customers industry leading services through a combination of extraordinary customer service and high-quality, innovative products. Republic Master Chefs has been proudly serving Restaurant Linen & Uniform needs in the Los Angeles Greater Area since 1932. Our work environment includes: Growth opportunities On-the-job training Safe work environment Job Description: The Route Sales position is primarily responsible for customer service as a Route Service Representatives of ATM (Republic), a textile rental service organization focused on hospitality, food & beverage and healthcare related offices and clinics. Utility driver will be driving standard trucks. Continuous training and accountability of the respective route are the key result areas for success. Other responsibilities include resolving issues with customers, offering new product and services promotions, service methods development, assuring effective customer service is provided and participate in the overall development of the Customer Service Team. Works directly with the supervision of the Service Team Leaders and the Customer Service Manager. Requirements: • Understand the products, processes, and capabilities of ATM. • Continuous training programs for all service team members in the following areas: • Communicate efficiently with all pertinent departments. • Be a good listener to the customer and work team. • Flexible to the ever-changing market climate • Understand new products, pricing strategies, and other processes when appropriate. • Maintains and reviews service effectiveness records. • Assures that good housekeeping practices are maintained in service office area and vehicles. • Works with other Team Members to solve mutual problems. • Keep updated Route Notes (Route Notes should be updated every couple of months) • Renew all accounts where agreements are expired (If applicable). • Look for opportunities to grow routes (internally & externally). • Understand and know how to operate vehicle, hand-held device, hand-truck, and other tools for work day • Understand and know how to write an Addendum to Service correctly/Pink Form/Agreement and any other pertaining paperwork to take care of the route. • Responsible and Respectable behaviors to customer and service team since you are a reflection of ATM. • Maintain good housekeeping practices in company vehicles and work area. • Maintain good appearance. For example, grooming habits. Clean shaven or neat facial hair, hats should be worn correctly, black shoes, black socks, and shirts tucked in etc. • Work well with others and have a Teamwork approach. • Maintain a good standing driving record. • Maintain a learning desire on a daily basis. • Must be able to problem solve while at accounts. Education: • High school diploma or equivalent (Preferred) Job Type: Full-time Salary: $23.00 - $26.00 per hour Benefits: 401(k) Dental insurance Health insurance Life insurance Paid training Referral program Retirement plan Vision insurance Schedule: 10 hour shift Day shift Overtime Weekend availability Supplemental pay types: Commission pay Ability to commute/relocate: Los Angeles, CA 90007: Reliably commute or planning to relocate before starting work (Required) Experience: Sales: 1 year (Preferred) Driving Experience: 5 years (Preferred) Customer service: 1 year (Preferred) License/Certification: Driver's License (Required) Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
    $23-26 hourly 4d ago
  • Licensed Insurance Customer Service

    Afshin Cohen-State Farm Agency

    Customer care representative job in Beverly Hills, CA

    Job Description Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Licensed Customer Service Representative - State Farm Agent Team Member. Active Property and Casualty license is required. We seek a licensed energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. Please submit your resume and we will follow up with the next steps. Responsibilities include but not limited to: Establish customer relationships and follow up with customers, as needed Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification Use a customer-focused, needs-based review process to educate customers about insurance options Maintain a strong work ethic with a total commitment to success each and every day As an Agent Team Member, you will receive... Salary plus Bonus Paid Time Off (vacation and personal/sick days) Valuable experience Growth potential/Opportunity for advancement within my office Requirements Property & Casualty license (required) Life and Health license (required) Excellent interpersonal skills Excellent communication skills - written, verbal and listening People-oriented Organizational skills Self-motivated Detail oriented Proactive in problem solving Dedicated to customer service Able to learn computer functions Pride in getting work done accurately and timely Ability to work in a team environment Ability to multi-task Provide timely and thorough activity reports to agent Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
    $75k-164k yearly est. 13d ago
  • Customer Retention Specialist - State Farm Agent Team Member

    Jessica Sawyer-State Farm Agent

    Customer care representative job in Thousand Oaks, CA

    Job DescriptionBenefits: 401(k) Bonus based on performance Flexible schedule You May Be a Great Fit as a Customer Retention Specialist at Jessica Sawyer Insurance Agency.if: You genuinely care about your community and are dedicated to providing excellent service that makes a positive impact on the people around you. Youre a natural relationship-builder who earns trust quickly and keeps it. You listen first, then guide, making customers feel understood while confidently recommending solutions. Youre compassionate under pressure and can guide someone through their worst day with clarity and empathy. Location Address: 175 E. Wilbur Rd. Ste. 102, Thousand Oaks, CA 91360 At Jessica Sawyer Insurance Agency, were here to help people protect what matters most. We take pride in serving our community with integrity, care, and real support. Whether were helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. If you're looking to grow your career, help others, and be part of a team that strives to do good every day, youll fit right in with us. Seeking a Customer Retention Specialist to support ongoing customer relationships and contribute to office growth. This position focuses on outreach, policy renewals, and relationship maintenance. Responsibilities Communicate with existing customers regarding renewals and coverage options. Review accounts and assist with updates or changes as needed. Identify opportunities to enhance customer satisfaction and engagement. Maintain accurate records and documentation of interactions. Collaborate with team members to meet retention and outreach objectives. Qualifications Strong interpersonal and problem-solving abilities. Effective communication and listening skills. Detail-oriented with a focus on customer experience. Previous experience in customer service or account management preferred. Must be able to obtain applicable state insurance licenses. - having licenses in place, preferred
    $33k-46k yearly est. 16d ago
  • Call Center Representative

    Elite Rooter

    Customer care representative job in Oxnard, CA

    Job DescriptionSalary: $20.00 - $24.00 Elite Rooter is a leading home services plumbing company dedicated to providing exceptional customer service and quality solutions to homeowners. We pride ourselves on our commitment to exceeding customer expectations and ensuring complete satisfaction. As we continue to grow and expand our operations, we are seeking a dedicated and enthusiastic Customer Service Representative to join our team. Job Summary: The Customer Service Representative will serve as the primary point of contact for our customers, delivering outstanding service and support across various communication channels. This role will involve assisting customers with inquiries, scheduling service appointments, resolving issues, and maintaining positive relationships to enhance the overall customer experience. Responsibilities: 1. Customer Interaction: Respond promptly and professionally to customer inquiries via phone, email and online. Listen actively to customers' concerns, questions, and feedback, demonstrating empathy and understanding. Provide accurate and detailed information about our services, pricing, scheduling, and policies to assist customers effectively. 2. Appointment Scheduling: Maintain our scheduling software/systems to ensure accurate and up-to-date appointment records and book appointments Communicate appointment details, including date, time, and technician information, to customers in a clear and timely manner. 3. Issue Resolution: Identify and troubleshoot customer issues, concerns, and complaints, working to resolve them promptly and satisfactorily. Collaborate with internal teams, including technicians and managers, to address complex or escalated customer issues effectively. Follow up with customers to ensure that issues are resolved to their satisfaction and maintain records of customer interactions and resolutions. 4. Customer Relationship Management: Build and maintain positive relationships with customers by providing personalized attention and exceptional service. Proactively reach out to customers to ensure satisfaction, gather feedback, and identify opportunities for improvement. Anticipate customer needs and offer additional services or products that may benefit them based on their preferences and past interactions. Qualifications: Previous experience in customer service or a related field, preferably in the home services industry. Excellent communication skills, both verbal and written, with a professional and courteous demeanor. Strong problem-solving and decision-making abilities, with a focus on delivering effective solutions to customer issues. Proficiency in computer applications, including Microsoft Office suite and online applications Ability to multitask, prioritize workload, and work efficiently in a fast-paced environment. Strong attention to detail and accuracy in data entry and record-keeping.
    $20-24 hourly 9d ago
  • Call Center Rep (MSO)

    Ventura County Credit Union 3.9company rating

    Customer care representative job in Oxnard, CA

    At VCCU, we are proud of the work we do to improve the financial well-being of our members and our community. If you seek meaningful work building stronger financial futures and aspire to create a positive difference in your community, we'd love to hear from you! About The Team The Member Service Center team serves as member advocates responding to calls, emails or chats related to VCCU's services and products, providing member-centered solutions by using their active listening skills and collaborating with other support departments. Shifts include: 8AM - 5:30PM (M-W), 8AM - 6PM (Th-F), 8:30AM - 2:30PM (Sat) This position is fully on site and will require travel to Ventura, CA What You'll Do Answer member inquiries surrounding: existing and new accounts, ACH/wire transfers, debit & credit cards, checks, stop payments, remote deposits, bill payment, online & mobile banking, loan applications and other account-related needs. May process loan applications, following up with applicants to discuss loan decisions and stipulations needed. Deliver solutions to members with empathy in an expedient manner, explaining products and services, accurately completing required processes/documentation. Engage in decision-making by researching internal procedures/policies and communicating with the credit union support departments as necessary to solve member issues. Identify referral and cross-sell opportunities expanding the member relationship based on account history and needs, including reviewing promotional offers and marketing campaigns. Meet and exceed call center goals such as average handle time, quality scores, and post-call work. What We're Seeking Someone who is service driven and able to communicate solutions with empathy. Must be proficient in computer systems, comfortable working with multiple systems and resources at once. Previous financial institution experience, 1 year +. What Will Make You Stand Out Previous Credit Union call center experience. Working knowledge of these systems - Genesys Cloud, Symitar/Episys, and MeridianLink. Fluency in Spanish, specifically in finance/banking terminology. You enjoy volunteering and working with organizations that strive to better the community around you. What's In It For You Paid Volunteer Time Paid Time Off, including Sick/Vacation/Holidays Medical/Dental/Vision/Supplemental Benefits 401k Employer Match & Safe Harbor Contribution Company Sponsored Life & LTD Insurance Education Reimbursement VCCU Membership and Rate Discounts We are dedicated to building an inclusive and authentic workplace that values unique voices and experiences, backgrounds and identities. We are an equal opportunity employer who celebrates the diversity of our employees and our members and strives to represent the many communities we serve.
    $33k-39k yearly est. 11d ago
  • Call Center Representative

    Motion Picture Industry Pension & Health Plans 4.5company rating

    Customer care representative job in Los Angeles, CA

    For more than 70 years, the Motion Picture Industry Pension & Health Plans (MPI) has proudly served the entertainment community by supporting the financial and healthcare well-being of the people who bring stories to life - from set crews to post-production pros. We're not just people and benefit specialists; we're problem-solvers, collaborators, and stewards of trust. Our teams are guided by a simple mission: to improve the lives of our members who work in the entertainment industry through accuracy, accountability, and care. MPI is recognized as a four-time certified Great Place to Work employer and recipient of the World at Work Seal of Distinction because we believe people do their best work when they're respected, supported, and inspired. Role Overview: **THIS IS A TEMP TO HIRE POSITION** ** Pay is $26/hour** Our Participant Services Call Center is seeking a professional, outgoing, and energetic Call Center Representative with strong customer service skills and exceptional telephone etiquette. The ideal candidate should have experience in health plan and/or pension plan benefits, and the ability to communicate complex plan policies and benefits in easy-to-understand terms while providing fantastic customer service, in a high call volume, fast-paced call center. Qualified candidates, please submit your resume and cover letter for consideration. Submissions will be reviewed; only candidates most closely matching the requirements of the assignment will be contacted. What You'll Need: Minimum high school diploma or equivalent. Minimum of 2+ years of experience in customer service in a high call volume/call center environment. Benefit plan administration and/ or previous health plan experience preferred. Possesses clear, effective, and strong oral and written communication skills, explaining complex issues and confirming understanding. Exhibits pleasant and professional telephone etiquette and phone voice. Demonstrates excellent attendance and punctuality with the ability to work overtime as needed. Able to handle fast-paced work and meet deadlines. Able to handle a high volume of calls and meet required production and quality standards. Self-motivated and well-organized in managing time and materials, with strong attention to detail and accuracy. Ability to communicate effectively both verbally and in writing. Ability to perform basic math calculations with speed and accuracy. Quick learner with the ability to retain and communicate learned concepts. Demonstrates good interpersonal skills, interacting effectively with co-workers and Participants. A flexible team player with a positive, cooperative, and helpful attitude, adhering to organizational values. Maintain confidentiality, adhere to HIPAA and departmental policy guidelines. Intermediate PC skills, including Windows; MS Word, MS Excel, PowerPoint, and a familiarity with CRM systems. Strong technical skills. Accurate typing skills of 45 words per minute and preferred 10-key skills by touch. Ability to accept direction and developmental guidance from supervisor. Be available, accessible, and accountable to receive notifications related to unique scheduling needs (e.g., unexpected volume spikes, disaster recovery, etc.) Ability to complete all required training in classroom or in a virtual environment inclusive of required knowledge checks as determined by the organization. What You'll Do: Handle a high-volume of incoming Participant calls and inquiries in a professional and courteous manner, covering topics related to benefits, eligibility, claims, pension, premiums payments, legal documentation, account numbers, addresses, beneficiary designation, Coordination of Benefits records, Life Insurance, COBRA, etc. Maintain accurate and detailed records of Participant interactions in our Customer Relationship Management System (CRM). Provide exceptional customer service, promptly and effectively addressing participant concerns and resolving issues with empathy and care. Demonstrate understanding of MPI policies, processes, and plan knowledge to assist callers with their inquiries. Meet established call center performance metrics as an individual to assist the department in reaching departmental goals and company objectives of high quality calls providing customer satisfaction, first-call resolutions, and short wait times. Attend, retain, and communicate classroom or virtual training concepts as dictated by needs of the business Ensure consistent and punctual attendance as required by the role and maintain a reliable presence in the workplace. MPI requires employees and temporary staff to be vaccinated against Covid-19 with exceptions as required by law.
    $26 hourly 13d ago
  • Head of Retail (B2B) Fulfillment

    Dr. Squatch

    Customer care representative job in Los Angeles, CA

    Job Description Why We Exist and What We Do: At Dr. Squatch (******************* we're raising the bar on men's personal care with our line of natural, high-performance products. We're on a high-growth, fast-moving ride, continually introducing new product categories, launching into retailers nationwide, and growing internationally. We have been recognized and certified by Great Place to Work multiple times, and we achieved status as a certified B Corp in 2023. We are looking for passionate, talented people who want to join us in our mission to inspire and educate men to be happier and healthier! About the Role: Dr. Squatch is seeking a Head of Retail (B2B) Fulfillment to lead our global retail fulfillment strategy and team. This role owns retail fulfillment performance across multiple regions and 3PL partners while ensuring our retail partners receive accurate and on-time delivery in a cost-effective manner that supports our margin goals. With a strong retail fulfillment operation already in place, you will continue to develop scalable processes, optimize execution, deepen retailer compliance, and manage multiple direct reports. This role will report to the Senior Director of Fulfillment and Logistics. This is a full-time, hybrid role with company benefits based in Marina Del Rey, CA. The anticipated base compensation range for this role will be $150,000 to $180,000. Compensation will be commensurate with the candidate's experience and local market rates. What You'll Do: Lead and scale Dr. Squatch's retail fulfillment operation across the U.S., CA, U.K., E.U., and AU markets with more on the horizon. Manage daily performance across our key B2B 3PL partners, ensuring optimal service levels, accuracy, and compliance with retailer requirements. Drive continuous improvement in fulfillment speed, cost, quality, and operational consistency. Partner with Planning, Inventory, Retail Sales, and Finance to support retail growth and new channel launches. Oversee retailer compliance (routing guides, OTIF, EDI, etc) and reduce chargebacks through operational rigor. Lead and develop a team of three direct reports with plans to expand as the retail channel grows globally. About You: 5+ years of experience in retail fulfillment, distribution, or supply chain operations. Proven success managing multiple 3PL partners and high-volume retail fulfillment. Experience handling master case replen and display programs. Deep knowledge of retail fulfillment vernacular (MABDs, OTIF, all the EDI doc numbers, etc) and freight modes (LTL, FTL, Consolidation). Expertise in major retailer compliance standards and routing guides across the grocery, club, mass, drug, convenience, specialty retail, value/liquidators, and military categories. Bonus: If you also have experience with international retail fulfillment (e.g., CA or UK). Strong capability to analyze compliance fines and deductions, mitigate the causes, and/or dispute the chargebacks when appropriate. A general understanding of tech integrations and order data flow. Strong analytical, process improvement, and KPI-driven leadership capabilities. Experience using a BI tool for analytical reporting. Preferably with Looker. Experience in high-growth CPG or omnichannel environments strongly preferred. Excellent communication skills and ability to work cross-functionally. Ability to work from our Los Angeles HQ on a hybrid schedule. Ability to travel as needed to visit 3PLs and co-manufacturers. #LI-BD1 #LI-HYBRID #LI-FULLTIME Who We Are: Our core values come naturally and make us a better, more whole, and unique team. We are Bold & Innovative - we are creative, rethink how things are done, and find a way. We Play to Win - we have high standards, we encourage ownership of work, we are scrappy, we act with urgency, and we invest in the outcome of our work. We are Team Squatch - we are humble, help others outside our own wheelhouse, stay positive, have fun, and have approachable and transparent leadership. We offer a competitive salary in a growth-focused & collaborative team environment. Benefits include medical, dental, vision, 401k with Squatch match, and PTO. We also have great perks like healthy snacks, frequent company events, and of course, free products! For Applicants with Disabilities. Reasonable accommodation will be made so that qualified applicants with disabilities may participate in the application process. If you need any accommodations during the hiring process, please let us know when you submit your application and we'll do our very best to adjust as needed. For Information regarding Data Privacy , please review ******************************* Unsolicited Resume Policy. Dr. Squatch ("DRSQ") employs an internal Talent Acquisition department. Exceptionally, DRSQ may choose to supplement that internal team with support from temporary staffing agencies, placement services, and/or recruiting agencies ("Agency"). Agencies are hereby specifically directed NOT to contact DRSQ employees directly in an attempt to present candidates. DRSQ's Talent Acquisition team is responsible for all candidate presentations to our hiring managers. To protect the interests of all parties, Dr. Squatch will not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to DRSQ, including unsolicited resumes sent to a DRSQ email address or mailing address, directly to DRSQ employees, or to DRSQ's resume database will be considered property of Dr. Squatch. DRSQ will not pay a placement, service or other fee for any placement resulting from the receipt of an unsolicited resume. This also includes partial resumes, LinkedIn profiles, general candidate profiles, and/or candidate details or information. DRSQ will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees. DRSQ's Talent Acquisition team must provide advance written approval to an Agency to submit resumes and/or profiles for a specific job-opening, and the approval must be in conjunction with a valid fully executed staffing, placement or other service agreement. DRSQ will not pay a fee to any Agency that does not have a fully executed agreement in place prior to submission, receipt and placement of candidates.
    $37k-49k yearly est. 12d ago
  • Call center Rep

    Lancesoft 4.5company rating

    Customer care representative job in Westlake Village, CA

    In business since 2000, LanceSoft is a nationally certified Minority Business Enterprise (MBE) that has established itself as a pioneer in providing highly scalable, cost-effective workforce solutions to a diverse set of customers across various industries in the United States. Headquartered in Virginia, LanceSoft currently operates out of several locations in the US and Canada. Job Description Answer phones to respond to orders, general customer inquires, invoice questions, and customer complaints. Project a professional company image through phone interaction. PRIMARY RESPONSIBILITIES Answer phones and respond to customer requests. Sell product and place customer orders in computer system. Provide customers with product and service information. Upsell products and services. Transfer customer calls to appropriate staff. Identify, research, and resolve customer issues using the computer system. Follow-up on customer inquires not immediately resolved. Complete call logs and reports. Research billing issues. Research misapplied payments. Recognize, document and alert the supervisor of trends in customer calls. Recommend process improvements. Other duties as assigned. Additional Information
    $31k-39k yearly est. 1d ago
  • Call Center Representative

    Farmers Insurance Federal Credit Union 3.7company rating

    Customer care representative job in Burbank, CA

    Job Description Provides high quality support and service to credit union members through various communication channels. Utilizes established skills to perform a variety of routine activities and demonstrates and understanding of individual responsibilities support team and organizational goals. Job Responsibilities: · Deliver exceptional customer service to members via phone, email, chat, and video banking. · Build and maintain relationships with members to identify their financial needs and recommend appropriate credit union products and services. · Provide account information and process routine transactions using banking technology and established operating procedures. · Work under moderate supervision while independently managing own workload and daily customer service operations. · Schedule and conduct follow up communications with members through email or chat. · Meet individual sales goals and contribute to overall branch targets by managing an assigned member base and identifying cross-selling opportunities via inbound and outbound member engagement. · Proactively promote credit union memberships, deposit products, and consumer loans through outbound calls, marketing initiatives, and member referrals. · Strengthen existing member relationships by recommending efficient, and thoughtful financial solutions tailored to their needs. · Perform other duties and responsibilities as assigned. Experience: · High School Diploma or equivalent required. · Two years' experience working in a customer service position required. · One year's experience working in a call center environment, handling multiple communication channels (phone, email, chat, text messaging, banking/video banking) is preferred.
    $31k-39k yearly est. 16d ago
  • Call Center Representative

    Interconvey Pact

    Customer care representative job in Los Angeles, CA

    Our team at Interconvey Pact possesses extensive expertise in app development, backed by years of experience in the industry. We have a deep understanding of the latest technologies, trends, and best practices, ensuring that we deliver top-notch solutions tailored to your specific requirements. Job Description As a Call Center Representative at [Company Name], you will play a pivotal role in delivering exceptional customer service experiences. You will be the first point of contact for our customers, providing information, resolving issues, and ensuring their satisfaction. We are seeking motivated individuals who are excellent communicators, problem solvers, and team players to join our dynamic team. Key Responsibilities: Customer Interaction: Handle inbound and outbound calls professionally and courteously. Assist customers with inquiries, concerns, and requests. Provide accurate information about our products/services and assist in resolving issues. Problem Solving: Identify customer needs and concerns, and proactively find solutions. Escalate complex issues to the appropriate department or supervisor when necessary. Use available resources, including knowledge base and training materials, to address customer inquiries effectively. Data Entry and Documentation: Accurately record and maintain customer information in our CRM system. Document customer interactions and outcomes. Generate reports as required by the team or management. Team Collaboration: Collaborate with team members to ensure a cohesive and supportive work environment. Share feedback and insights with colleagues and supervisors to continuously improve customer service processes. Qualifications Exceptional communication skills, both verbal and written. Strong problem-solving abilities and attention to detail. Ability to remain calm and composed in high-pressure situations. Basic computer proficiency and the ability to navigate CRM systems. Customer-focused with a positive attitude. Additional Information All your information will be kept confidential according to EEO guidelines.
    $30k-40k yearly est. 1d ago
  • Call Center Representative

    Heather Caviston

    Customer care representative job in Los Angeles, CA

    We are looking for a skilled and professional Call Center Representative to join our Customer Services team. Your primary role is to provide assistance to our clients through phone calls and emails. You are responsible for answering their queries efficiently and in a timely manner. You will provide all the necessary information to the clients while adhering to our company policy and procedures. To be successful in this role, you should have extraordinary communication skills to handle all types of customers. In addition to this, you should have proficient knowledge of our company's policy and services. This will help you to troubleshoot any issue faced by the clients faster. If you feel you can carry out the duties and responsibilities of this role diligently then send in your applications to us right away! Requirements Make and attend necessary phone calls - inbound and outbound calls. Provide the required information to the customers Resolve any queries regarding the services of the company Provide excellent services and ensure customer satisfaction by solving customer queries as soon as possible Search for the sales opportunities as they arise and make full use of it Identify potential customers and make the necessary sales pitch Maintain cordial relationships with customers Maintain database by updating customer information on daily basis Explain new features to the customers and answer their questions Write communication scripts for inbound calls Keep the team informed about customer calls and demos on a regular basis Bachelor degree in Business Administration or relevant field 2 years of experience of working as a Customer Services Representative or Call Center Representative Proficient in English with extraordinary communication and interpersonal skills Familiar with CRM like Zoho, Hubspot or Salesforce Knowledge of MS Office Efficient in achieving targets Should be a team player Excellent organizational skills Good decision making abilities
    $30k-40k yearly est. 60d+ ago
  • Call Center Representative

    Michelsgaming

    Customer care representative job in Los Angeles, CA

    We are seeking a Call Center Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues. Responsibilities: Handle customer inquiries and complaints Provide information about the products and services Troubleshoot and resolve product issues and concerns Document and update customer records based on interactions Develop and maintain a knowledge base of the evolving products and services Qualifications: Previous experience in customer service, sales, or other related fields Ability to build rapport with clients Ability to prioritize and multitask Positive and professional demeanor Excellent written and verbal communication skills
    $30k-40k yearly est. 60d+ ago
  • Clean Energy Call Center Representative

    Housebuildr

    Customer care representative job in Los Angeles, CA

    Replies within 24 hours Benefits: Flexible schedule Free food & snacks Free uniforms Training & development Clean Energy Call Center Representative (Part-Time) Schedule: Part-Time | Evening & Weekend Availability Preferred Compensation: Hourly + Performance Bonuses (Appointment-Based) About Housebuildr Housebuildr is a fast-growing clean energy organization focused on helping homeowners lower utility costs through solar and energy-efficient solutions. We operate with high standards, clear systems, and a performance-driven culture. Our call center representatives are the front line of our sales operation-responsible for starting high-quality conversations and setting qualified appointments for our field consultants. Role Overview As a Clean Energy Call Center Representative, your primary responsibility is to contact homeowners, qualify interest, and set appointments for free clean energy evaluations. This is a scripted, high-volume outbound calling role with clear daily expectations and coaching support. This position is ideal for individuals who: Are confident on the phone Can follow a proven script Want part-time hours with performance-based upside Thrive in a fast-paced, accountable environment Key Responsibilities Make outbound calls to homeowners using company-provided leads Follow Housebuildr's approved call scripts and compliance standards Qualify homeowners based on basic criteria (homeownership, interest, availability) Set confirmed appointments for the sales team Accurately log call activity and outcomes in the CRM Maintain a positive, professional, and confident phone presence Hit daily and weekly activity + appointment goals Performance Expectations Consistent outbound call volume per shift Appointment quality and show-rate matter more than just quantity Punctuality and schedule adherence are non-negotiable Coachable mindset and willingness to improve through feedback Requirements Strong verbal communication skills Comfortable making high-volume outbound calls Ability to follow scripts and systems exactly Reliable internet connection and quiet work environment (for remote roles) Basic computer skills (CRM, dialer, Google tools) Prior call center, telemarketing, or appointment-setting experience is a plus (not required) What We Offer Part-time schedule with flexible shifts Hourly base pay + performance bonuses Paid training and ongoing coaching Clear path to advancement into full-time, leadership, or closing roles Supportive team culture with high standards and accountability Housebuildr Standards This is not a “read-the-script-and-coast” role. We expect: Discipline Consistency Ownership of results Professional representation of the brand If you're dependable, competitive, and want to grow inside a clean energy organization with real opportunity, this role is for you. Compensation: $500.00 - $3,000.00 per week ABOUT HAUS BUILDR Haus Buildr is a leading solar energy equipment supplier with a passion for innovation and sustainability. Our commitment to excellence has positioned us as a trusted partner for residential and commercial solar solutions. We strive to empower our customers by providing top-notch products and exceptional service. At Haus Buildr, we believe in harnessing the power of the sun to build a brighter and greener future. CAREER OPPORTUNITIES Join Our Solar Movement Are you passionate about solar energy and want to be part of a team dedicated to making a positive impact on the environment? We're looking for individuals who share our vision and want to contribute to a sustainable future.
    $30k-40k yearly est. Auto-Apply 22d ago
  • Clean Energy Call Center Representative

    Housebuildr Inc.

    Customer care representative job in Los Angeles, CA

    Job DescriptionBenefits: Flexible schedule Free food & snacks Free uniforms Training & development Clean Energy Call Center Representative (Part-Time) Schedule: Part-Time | Evening & Weekend Availability Preferred Compensation: Hourly + Performance Bonuses (Appointment-Based) About Housebuildr Housebuildr is a fast-growing clean energy organization focused on helping homeowners lower utility costs through solar and energy-efficient solutions. We operate with high standards, clear systems, and a performance-driven culture. Our call center representatives are the front line of our sales operationresponsible for starting high-quality conversations and setting qualified appointments for our field consultants. Role Overview As a Clean Energy Call Center Representative, your primary responsibility is to contact homeowners, qualify interest, and set appointments for free clean energy evaluations. This is a scripted, high-volume outbound calling role with clear daily expectations and coaching support. This position is ideal for individuals who: Are confident on the phone Can follow a proven script Want part-time hours with performance-based upside Thrive in a fast-paced, accountable environment Key Responsibilities Make outbound calls to homeowners using company-provided leads Follow Housebuildrs approved call scripts and compliance standards Qualify homeowners based on basic criteria (homeownership, interest, availability) Set confirmed appointments for the sales team Accurately log call activity and outcomes in the CRM Maintain a positive, professional, and confident phone presence Hit daily and weekly activity + appointment goals Performance Expectations Consistent outbound call volume per shift Appointment quality and show-rate matter more than just quantity Punctuality and schedule adherence are non-negotiable Coachable mindset and willingness to improve through feedback Requirements Strong verbal communication skills Comfortable making high-volume outbound calls Ability to follow scripts and systems exactly Reliable internet connection and quiet work environment (for remote roles) Basic computer skills (CRM, dialer, Google tools) Prior call center, telemarketing, or appointment-setting experience is a plus (not required) What We Offer Part-time schedule with flexible shifts Hourly base pay + performance bonuses Paid training and ongoing coaching Clear path to advancement into full-time, leadership, or closing roles Supportive team culture with high standards and accountability Housebuildr Standards This is not a read-the-script-and-coast role. We expect: Discipline Consistency Ownership of results Professional representation of the brand If youre dependable, competitive, and want to grow inside a clean energy organization with real opportunity, this role is for you.
    $30k-40k yearly est. 23d ago
  • Call Center Representative

    Red Lilly Plumbing Inc.

    Customer care representative job in Los Angeles, CA

    Job DescriptionBenefits: Bonus based on performance Competitive salary Opportunity for advancement Paid time off Training & development Benefits/Perks Competitive Compensation Paid Time Off Career Growth Opportunities Job Summary We are seeking a friendly and professional Call Center Representative to join our team. In this role, you will take inbound and outbound calls, communicate with customers to identify their needs and provide helpful solutions that ensure they have a great customer service experience with our company. The ideal candidate is friendly, computer savvy, and able to remain calm under pressure. Responsibilities Receive inbound calls and place outbound calls Identify the reason for the customers call, collect relevant information, and provide solutions Refer to premade scripts for a variety of customer service topics Upsell products and services when appropriate Use best practices in customer service techniques to develop rapport and build relationships with customers Document all customer interactions Attend trainings to maintain up-to-date skills and knowledge Qualifications High school diploma/GED Previous experience as a Call Center Representative for Plumbing and/or HVAC Excellent phone and verbal communication skills Understanding of active listening techniques Familiarity with Customer Relationship Management (CRM) programs Ability to work well under pressure Highly organized with the ability to prioritize projects and manage time effectively
    $30k-40k yearly est. 7d ago
  • Call Center Representative

    Alpha Marketing Group 3.9company rating

    Customer care representative job in Los Angeles, CA

    We are seeking a highly motivated and customer-focused Call Center Representative to join our team. As a Call Center Representative, you will be the primary point of contact for our customers, providing exceptional service and support through phone, email, and chat. Responsibilities: Answer and respond to customer inquiries in a timely and professional manner Resolve customer issues and concerns in a fair and empathetic manner Utilize problem-solving skills to resolve customer issues efficiently Provide product information, pricing, and ordering procedures to customers Handle customer complaints and escalate issues to supervisor as necessary Meet sales targets and contribute to the achievement of team goals Maintain accurate records of customer interactions in our CRM system Participate in training sessions and stay up-to-date on product knowledge and company updates Collaborate with team members to achieve department goals and objectives Requirements: Excellent communication, problem-solving, and conflict resolution skills Ability to work in a fast-paced environment with multiple priorities Strong listening and empathy skills Basic computer skills and proficiency in CRM software
    $31k-39k yearly est. 60d+ ago
  • In-Office Bilingual Call Center Representative (Eng/Spa)

    Tel-Us Call Center 4.1company rating

    Customer care representative job in Los Angeles, CA

    Tel-Us has been in business for 40 years! We are a medium sized call center answering thousands of incoming calls 24/7/365 for all kinds of businesses, medical offices, property management companies and anyone who needs help with their phone calls. We not only take messages we also provide Tier 1 Customer Service, handle appointment scheduling and take on-line orders for various products and services. We are our customer's front line, so we MUST give callers a great first impression over the phone! We customize accounts to meet the needs of our customers, so your attention to detail while on the call and after the call ends is key. We are proud to be an "Essential Service" that continued working through the pandemic 24/7/365, helping our clients stay in business while taking care of thier customers. We answer and handle calls for our clients according to their customized instructions and we ensure that we take accurate and detailed information. Please visit our website to learn more about us! ************** Job Description We are currently looking for people to work in our Los Angeles office who are bilingual (ENG/SPA) who are self-motivated and can be team players. Do you want a job with flexible hours? Are you reliable? Do people tell you that you always have a smile in your voice and that you always sound friendly and professional? Do you like to help people? Do you like to work in fast-paced environment where no two days are the same? Do you like to speak with a variety of people on the phone? Do you pay attention to details? Yes?? Then please keep reading... Qualifications We are looking for people who can learn our system quickly, and are available to work flexible hours. Currently, we are looking for 2-3 people to work in our office afternoons & evenings. We cover 7 days a week, so you must be willing to work on weekends and holidays. Your voice and how you handle calls must represent our customers properly and give the best 1st impression every time! You must speak both English and Spanish well (without a strong accent) and excellent spelling and grammar are very important. You must be able to follow specific instructions. You must type at least 30 words per minute with accuracy on a computer keyboard, pay attention to details and have internet familiarity. We look at quality not quantity. You must be dependable. There is no better way to say that you care, than to come to work on time so that your co-workers can leave on time and our clients calls are answered timely! We will train you on our specific equipment and programs. Additional Information You'll make a difference everyday providing various levels of customer support and learn valuable skills that transfer to any job. Please be sure you are interested in this type of work. You will be sitting at a computer answering calls for long periods of time, interacting with a variety of callers, and learning about hundreds of different industries. Adhering to privacy laws, policies and procedures, being attentive to the callers and keeping a positive attitude is all an important part of the job. We are proud to be an "Essential Service" that helped many of our clients stay in business during the COVID-19 shutdown! We follow and adhere to safety guidelines to maintain the health and well-being of our staff. For more information about our business please visit our website at ************** you may also fill out an Employment Inquiry Form there.
    $24k-31k yearly est. 60d+ ago
  • Nutrition Care Representative (Diet Clerk) - Per Diem

    Cedars Sinai 4.8company rating

    Customer care representative job in Los Angeles, CA

    Grow your career at Cedars-Sinai! At Cedars-Sinai, we're motivated by a collective spirit of innovation and the challenge to continuously improve. Above all, we share a real passion for helping others. Day after day, from department to department, our people give their all to create a community unlike any other. This is just one of the many reasons U.S. News & World Report has named us one of America's Best Hospitals-and now we invite you to join us and make a difference every single day in service of this outstanding work - excellence and innovation in patient care, research, and community service. From working with a team of dedicated professionals to using state-of-the-art facilities, you'll have great resources to do something incredible-for yourself, and for others What will you be doing in this role? The Nutrition Care Representative (NCR) act as an ambassador and facilitator of patient food services on the patient care unit. Responsibilities include processing, validating, and interpreting physician diet prescriptions as conveyed by nursing personnel, collection and correction of patient menu selections in conformance with the physician's diet order, addressing and following up on concerns and issues related to patient satisfaction, and handling routine clerical, data entry, and nutrition care responsibilities on the unit. Collaborates with leadership staff to improve the quality of service and nutrition care service provided to patients. Primary Duties and Responsibilities: Review and modify patient menus by adding, deleting or substituting food items in accordance with physician's and dietitian's orders and restrictions. Obtain menu selection at the patient's bedside or over the phone assuring compliance to the physician's diet order and departmental guidelines for menu correction. Explain menu modifications/substitutions to patients Navigate patient to the menu system and services offered by the department. #Jobs-Indeed Qualifications Job Qualifications: High School Diploma/GED required. Associate Degree/College Diploma or Bachelors Degree in Nutrition preferred At least one (1) year of customer service in an acute care hospital as a Diet Clerk/Aide preferred Excellent customer service and communication skills. Computer proficiency is a requirement. Req ID : 14358 Working Title : Nutrition Care Representative (Diet Clerk) - Per Diem Department : Clinical Nutrition Business Entity : Cedars-Sinai Medical Center Job Category : Patient Services Job Specialty : Food Services Overtime Status : NONEXEMPT Primary Shift : Day Shift Duration : 10 hour Base Pay : $24.00 - $24.49
    $24-24.5 hourly 4d ago

Learn more about customer care representative jobs

How much does a customer care representative earn in Oxnard, CA?

The average customer care representative in Oxnard, CA earns between $30,000 and $48,000 annually. This compares to the national average customer care representative range of $26,000 to $40,000.

Average customer care representative salary in Oxnard, CA

$38,000

What are the biggest employers of Customer Care Representatives in Oxnard, CA?

The biggest employers of Customer Care Representatives in Oxnard, CA are:
  1. Morphius Corp
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