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Customer Care Representative Jobs in Pico Rivera, CA

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  • Licensed Insurance Customer Service Bilingual

    Armando Montejano-State Farm Agency

    Customer Care Representative Job 20 miles from Pico Rivera

    Salary: $45000.0 - $55000.0/year Experience: 1 Year(s) Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Bilingual (Spanish/English) Insurance Customer Service Representative. Must have an active Property and Casually license. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential. Responsibilities include but not limited to: Establish customer relationships and follow up with customers, as needed. Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification. Use a customer-focused, needs-based review process to educate customers about insurance options. Maintain a strong work ethic with a total commitment to success each and every day. Schedule appointments, identify customer needs, and market appropriate products and services. As an Agent Team Member, you will receive... Base Salary plus Commissions Paid Time Off (vacation and personal/sick days) SIMPLE IRA Valuable experience Growth potential/Opportunity for advancement within my office Requirements Bilingual - Spanish (required) Property & Casualty license (required) Life & Health license a plus! Prior insurance experience in sales or service (required) Excellent interpersonal skills Excellent communication skills - written, verbal and listening People-oriented Organizational skills Self-motivated Detail oriented Proactive in problem solving Dedicated to customer service Able to learn computer functions Pride in getting work done accurately and timely Ability to work in a team environment Ability to multi-task Provide timely and thorough activity reports to agent Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. PIc9fe2c044bb3-26***********8
    $45k-55k yearly Easy Apply 2d ago
  • Licensed Insurance Customer Service

    Kyle Cline-State Farm Agency

    Customer Care Representative Job 16 miles from Pico Rivera

    Salary: $54000.0 - $75000.0/year Experience: 1 Year(s) Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member. Insurance experience is preferred; we will train the right person with the right skill set. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential. This is an in-office position. Please only apply if you can make the commute to our agency located at: 1275 E Route 66, Glendora, CA 91740. Responsibilities include but not limited to: Establish customer relationships and follow up with customers, as needed Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification Use a customer-focused, needs-based review process to educate customers about insurance options Maintain a strong work ethic with a total commitment to success each and every day As an Agent Team Member, you will receive... Hourly wage plus competitive commission structure Paid time off (after 90-day probation period) Retirement plan Valuable experience Growth potential/Opportunity for advancement within my office Requirements: Excellent interpersonal skills Excellent communication skills - written, verbal and listening People-oriented Organizational skills Self-motivated Detail oriented Proactive in problem solving Dedicated to customer service Able to learn computer functions Pride in getting work done accurately and timely Ability to work in a team environment Ability to multi-task Provide timely and thorough activity reports to agent State of California Property & Casualty license State of California Life and Health license Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. PIb7a59777dba1-26***********1
    $54k-75k yearly Easy Apply 2d ago
  • Customer Support Representative

    Jae Electronics, Inc. 3.6company rating

    Customer Care Representative Job 28 miles from Pico Rivera

    JAE ELECTRONICS, INC. JOB DESCRIPTION JOB TITLE: Customer Support Representative DEPARTMENT: Supply Chain REPORTS TO: Supervisor, Customer Support SUPERVISES: None Non-exempt GENERAL POSITION SUMMARY: This position serves as the basic interface between JAE Electronics and the customers specifically as it relates to their order requirements. These communications shall take place in person, via telephone, e-mail, facsimile or any other acceptable method of communication. The individual must be self-motivated, capable of making independent decisions related to requirements of the position. A good understanding of business concepts and information flow is essential. Coordination of multiple tasks will be required. MAJOR ACCOUNTABILITIES: The primary responsibility of the Customer Support Representative is the coordination of activities related to customer's orders including support, price, delivery, availability, order processing, demand requirements, scheduling, and returns. Under the direction of the Customer Support Supervisor, the Customer Support Representative is responsible to understand and accommodate the various requirements of assigned customers and communicate these requirements to other appropriate disciplines and groups within JAE Electronics as required. DUTIES AND RESPONSIBILITIES & PERCENT Order Processing 40 Order Follow-Up 20 Handling Customer Inquiries 15 Administrative Duties related to Customer Orders 15 Other 10 CORE COMPETENCIES: Good organizations skills Good communications skills PC Software application skills Ability to manage detailed tasks QUALIFICATION REQUIREMENTS: Education: Bachelor's degree preferred. Experience: Minimum 4-6 years of relevant experience. Experience may be considered in place of a degree. Skills: Computer Skills (Outlook, PowerPoint, Excel, & Word), Telephone, and General Office. Knowledge of SAP software preferred. Fluency in Spanish preferred. BUSINESS TRAVEL: This position may require minimal local travel. PHYSICAL DEMAND: This position requires lifting up to 10 pounds frequently.
    $37k-47k yearly est. 2d ago
  • Advisory Services Executive

    Falcon Wealth Planning, Inc.

    Customer Care Representative Job 28 miles from Pico Rivera

    Advisory Services Executive | Falcon Wealth Compensation: $200K-$275K base Senior Leadership Role | RIA Industry | Strategic Growth Focus At Falcon Wealth, we're building something different, something lasting. Our mission is to deliver high-impact, client-first advisory services to a sophisticated and growing clientele. As we scale from an already strong foundation, we're seeking an experienced and forward-thinking Advisory Services Executive to help lead the way. This is a rare opportunity to step into a high-impact leadership role at a firm that's actively scaling from $1B to $5B+ in AUM. We're looking for a strategic problem-solver and proven operator who thrives in growth environments and knows what it takes to lead through scale. 🔹 What You'll Do: Lead Advisory Services: Oversee the delivery, optimization, and evolution of all advisory service operations across the firm. Manage & Mentor Teams: Build, coach, and lead advisory teams using proven support structures like Diamond Team models to ensure scale, consistency, and excellence. Strategic Growth Execution: Partner with the C-suite to execute the firm's growth strategy while ensuring a seamless, high-touch client experience. Training & Development: Design and implement training programs that foster advisor excellence and support long-term team development. Operational Oversight: Read and analyze business performance data, reports, and KPIs to identify opportunities, streamline processes, and improve delivery. Optimize Support Models: Build scalable support frameworks that empower advisors, improve workflows, and elevate client outcomes. Cross-Functional Leadership: Collaborate with internal stakeholders across compliance, operations, investments, and marketing to drive cohesive strategic initiatives. ✅ What We're Looking For: 5+ years of executive-level experience in the RIA space (fee-based or fee-only preferred) Proven role in firm growth from $1B to $5B+ AUM Deep understanding of team structures, service models, and advisory operations Strategic mindset with the ability to translate vision into execution Strong leadership and people management skills-someone who helps build culture and brings out the best in teams Analytical and operationally savvy with a knack for solving complex problems “Can-do” attitude with the ability to take initiative and lead without waiting for direction Exceptional communicator and cross-functional collaborator 🌟 Why Join Falcon Wealth? Executive role with high visibility and influence Join a fast-growing, client-first Fee-Only RIA with a strong leadership team and vision Competitive base salary ($200K-$275K) + bonus potential Full benefits package, professional development opportunities, and potential for long-term equity discussions Be part of a firm that's not just growing, but evolving-intentionally and strategically
    $43k-80k yearly est. 2d ago
  • Founding Customer Success Rep

    Rebolt (Formerly Builtright

    Customer Care Representative Job 28 miles from Pico Rivera

    Seeking a highly ambitious Founding Customer Success Rep to help maintain the best customer base in the home services space. This role is meant for someone to impact the trajectory of Rebolt from Day 1. What we do Rebolt is the all-in-one marketing platform for home service businesses powered by AI (think landscaping, HVAC, roofing, plumbing) In under 5 minutes, a plumber in Atlanta or a landscaper in Colorado can make a fully SEO'd website and post to various social media platforms, which can lead to thousands of dollars of new business they would never have seen otherwise. We started Rebolt to help the 100s of service businesses we spoke with when running a web development/marketing agency. We were tired of seeing hard-working owners get ripped off. Our approach is simple: meet them where they are. They aren't perpetually online. Most don't even have a desktop or laptop computer. So, we continue to make tools that enable them to attract customers online without burdening them with the overhead of learning digital marketing or the cost of hiring an agency. We've raised over $1.6m in funding. We're here for the long haul :) About us We are a tight-knit team of 15 who are exceptionally ambitious and move incredibly fast. We ship products, produce results, and come with a Day 1 mentality every day. We have a bias towards action and a “figure it out” mentality. We went through the Antler NYC Accelerator, recently raised a seed round with participation from Vitalize.VC, Cough Drop Capital & angels, and are well funded. We've experienced rapid growth after our first 9 months of launching. We care DEEPLY about our customers. Their business is their livelihood, their source of income, and what feeds their family. Our customers come before everything else, we obsess over them We work startup hours. We get the job done. Although we take our job seriously, we also like to have fun while doing it Who we are looking for We're looking for someone as ambitious, driven, and excited about our vision as we are. Our perfect candidate would have the following experiences/capabilities: 1+ years in customer success, operations, or support-related roles (BONUS if you've worked with home service businesses before) Comfort with high-volume communication. You'll be communicating with customers via email, phone, and text message. Exceptional written and verbal communication. Our work needs to be messaged properly and succinctly to our customers. They're busy, and we have limited time to communicate with them. Impeccable time management. With high-volume communication, your day can be gone in the blink of an eye. We're looking for someone who can optimize their time better than most. Adaptable & quick learner. You thrive in fast-paced environments and can pick up new tools, processes, and strategies quickly. You're resourceful and proactive, and you never let a lack of experience stop you from figuring things out. Optimistic problem-solver. You approach challenges with a solutions-oriented mindset, staying positive even in tough situations. You see roadblocks as opportunities to improve, not as setbacks. Your enthusiasm is contagious, and you help keep both customers and teammates motivated. Customer-obsessed mindset. You prioritize the customer's needs above all else, ensuring they feel valued, heard, and supported. You take the extra step to solve their problems efficiently while delivering a top-tier experience every time. What You'll Do Account Management. You'll be working closely with our customers to ensure all their needs are meet and an exceptional customer experience is held. Multi-channel communication. Manage multiple conversations through a variety of mediums (e.g., phone calls, texts, emails, etc) and subsequently execute downstream tasks Upselling & Growth Consulting. You'll be providing strategic growth advice to home service pros while seeing and executing on opportunities to upsell customers dependent on their businesses' needs. Strong technical skills. Must have very strong computer skills with the ability to figure out new programs/software on the fly. HUGE plus if you have experience with web networking (e.g., domain names, DNS records, hosting, email records/connections, etc.) or experience w/ HTML/CSS/JavaScript Work closely with our site specialist team. You'll be working with our incredible site specialist team, which executes all changes needed to our customer accounts Deep product knowledge. You should know the product better than anyone. You'll be expected to learn and understand every nuance of our product. Communicate with Engineering/Product. Effectively communicate customer feedback with our engineering/product team to continue to improve our product. You are the front lines between the customer and our product, you will be working to ensure our product remains world-class and continues to improve over time. Compensation Salary: $68,840k/year Equity: dependent on experience Comp package is subject to change Top-tier healthcare package - we cover everything (100%) Hardware setup - new MacBook, big display, and accessories Unlimited PTO Destination Airbnb company work retreats 2-3 times a year Expect to travel to trade shows (3-4x/year) Email us at ******************** with your resume and a note explaining why you're interested!
    $38k-61k yearly est. 4d ago
  • Customer Service Coordinator

    9To5 Seating

    Customer Care Representative Job 16 miles from Pico Rivera

    Are you ready to use your customer service expertise to make a meaningful impact at Flokk? Flokk, a leader in workplace seating solutions, is looking for a Customer Care Account Coordinator to join our U.S. Customer Care team at 9to5 Seating LLC. We are looking for someone with a passion for exceptional customer service, problem-solving, and collaborating across teams. 9to5 Seating LLC is part of the Flokk Global group. Learn more about us at: **************************** or *************************** *************************** Does this sound like you? As the Customer Care Account Coordinator, you will join a close-knit, dynamic team dedicated to driving Flokk's ambitious strategy within the North American market. Your work will contribute to reach our company goals, driving operational excellence, and contributing to the overall success and growth of Flokk. Flokk's ambition is to become the leading workplace seating solution provider globally and to keep the uncontested role as industry leader in sustainability. With the proven track record of organic growth supplemented by successful company acquisitions in several geographical areas, we want to expand to new markets and new areas providing our customers with a wide selection of products and solutions - wherever work is being done. Key Responsibilities Process, modify, monitor, and track sales orders from clients Respond to inquiries about order status, product details, pricing, and recommendations Handle high volumes of data entry with precision Validate your own work for accuracy and consistency Recommend seating options and explain specifications clearly to internal and external customers Resolve concerns with forward-thinking customer-first strategies Collaborate cross-functionally to ensure timely order shipments Support other duties as assigned Qualifications Minimum 2 years of B2B customer service experience Manufacturing industry experience is a plus Strong written and verbal communication skills Highly detail-oriented and self-motivated Comfortable working independently in a fast-paced environment Experience using ERP systems Proficient in Microsoft Office Suite Benefits Paid Time Off Paid Sick Leave 401(k) Retirement Plan and Annual Employer Match Health, Dental, Vision Insurance Basic Life & AD&D Insurance Plus additional voluntary insurance plans ----- A Equal Employment Opportunity employer
    $34k-46k yearly est. 4d ago
  • Customer Sales Representative

    Victory Branding

    Customer Care Representative Job 16 miles from Pico Rivera

    We're Hiring: Customer Sales Representative | On-site, CA Face-to-Face Role | Sales-Focused | No Experience Needed - Just People Skills! Are you outgoing, people-loving, and ready to grow in a fast-paced environment? Victory Branding is hiring! We're looking for energetic Customer Sales Representatives to join our team in CA. This is a face-to-face role where you'll engage with customers directly, showcase exciting products and services, and play a key role in driving sales. What You'll Be Doing: Interacting with customers in person - helping, guiding, and creating a positive experience Presenting and promoting products and services with confidence Building strong customer relationships and creating lasting impressions Representing our brand with professionalism and enthusiasm Collaborating with a supportive and driven team What You Bring: A love for talking to people - you're naturally social and enjoy customer interaction Confidence, charisma, and a can-do attitude A great work ethic and willingness to learn (we provide full training) A passion for personal growth and contributing to a team environment Why Join Victory Branding? Competitive weekly pay Full product and sales training provided Clear pathways for career advancement Positive, high-energy team culture A dynamic environment where people come first Whether you're looking to start your career in sales and marketing or want a role where your people skills can truly shine, this is your chance to grow with a company that values your potential. Apply now to join Victory Branding and take the first step toward a rewarding career.
    $37k-54k yearly est. 2d ago
  • Customer Service Specialist

    E Mortgage Capital, Inc. NMLS# 1416824

    Customer Care Representative Job 28 miles from Pico Rivera

    We're looking for an enthusiastic, highly motivated Customer Service Specialist to work with our Loan Officer Support Department. You will be providing an exceptional customer service experience to our 800+ loan officers. Job seekers should have a background in customer service, and exceptional communication, listening, and problem-solving skills. The Customer Service Specialist will be responsible for providing excellent customer service by answering a large volume of incoming calls & emails. This is an entry level position with great opportunity for growth. Responsibilities Manage large amounts of incoming Calls & Emails Facilitate the onboarding process for new hires, including paperwork, orientation, and integration into the company. Assist the onboarding team with various projects, including talent acquisition strategies, employee engagement initiatives, and compliance efforts. Maintain effective and professional communication with candidates, hiring managers, and team members. Identify and assess Loan Officer's needs to achieve satisfaction Build sustainable relationships and trust with customer accounts (Loan officers) through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Handle loan officer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions using CRM (Salesforce) Follow communication procedures, guidelines and policies Take the extra mile to engage loan officers Preferred Skills and Qualifications Experience: 1+ Years of experience in Customer Service, Entry Level Mortgage Related Field Communication: Strong verbal and written communication skills, with the ability to interact effectively with candidates and team members. Organizational Skills: Excellent organizational and time management skills, with the ability to handle multiple tasks and priorities. Attention to Detail: Meticulous attention to detail, especially in managing candidate information and documentation. Team Collaboration: Ability to work collaboratively with various departments. Technical Proficiency: Proficiency in using Microsoft Office Suite. Local Presence: Must be local to Irvine, CA, and able to work fully onsite. Skills (preferred by not required): Microsoft Outlook, Excel, Word, Powerpoint, Zoom, Microsoft Teams, Google Chrome, Edge
    $32k-43k yearly est. 4d ago
  • Customer Service Representative I/II

    Induce Biologics USA Inc.

    Customer Care Representative Job 28 miles from Pico Rivera

    Induce Biologics is commercializing a family of bioimplants that includes Natural Matrix Protein (NMP™), which replicates the body's native healing capabilities in order to create natural bone regeneration. The NMP™ proprietary process unlocks the growth factors naturally found in bone, making them bioavailable. As a Customer Service Representative, you will be responsible for receiving, processing and recording customer orders. The Customer Service Representative also handles customer inquiries and resolves issues. The individual will work closely with various teams to ensure prompt and effective resolution of customer issues and provide excellent support to enhance the overall customer experience. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES Provide outstanding customer support by processing and responding to customer and sales team needs. Process orders & inquiries received via phone, fax, email and eCommerce platform. Maintain customer account information, ensuring maintenance of all related paperwork. Assist with customer onboarding, including navigating the website, placing orders, and resolving issues related to ordering. Gather customer feedback and share insights with the team to improve processes and enhance the overall customer experience. Handle customer complaints and inquiries in a timely manner. Collaborate with customers and QA to provide information requested by QA to facilitate investigation and closure of product complaints. Advise customer on product availability and inventory status; assist with ordering problems involving delivery, pricing and billing. Promote our products through effective support and ongoing relationships with all customers, internal and external. EDUCATION/EXPERIENCE High School Diploma or equivalent Minimum of two (2) years' experience in customer service, preferably in a similar industry. Preferred experience with a small company and/or start-up environment in the medical device, biologics, or pharma/biotech industry. SKILLS, KNOWLEDGE AND/OR ABILITIES Strong customer service focus and customer relations skills. Must be able to work in a collaborative team environment as well as independently Proficient in MS Office (Outlook, Word, Excel, PowerPoint, Teams) Flexibility and strong organizational skills with ability to prioritize multiple tasks and meet daily order deadlines Must have excellent communication and interpersonal relationship skills. Available to work Monday - Friday Must be local and able to work on-site in Irvine, CA. For California, the base pay range for this position is $23.00 to $27.00 / hour. The pay for the successful candidate will depend on various factors (e.g., qualifications, skills, education, prior experience). Equal Employment Opportunity Statement Induce Biologics is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Third-Party Recruiters Please note that Induce Biologics does not accept unsolicited resumes or inquiries from third-party recruiters or staffing agencies. Any resumes submitted to our team without a prior agreement will be considered the property of Induce Biologics, and we will not be obligated to pay any fees related to unsolicited submissions.
    $23-27 hourly 4d ago
  • Customer Service Representative

    Dexian

    Customer Care Representative Job 7 miles from Pico Rivera

    We are seeking a dedicated Client Services Representative with a background in banking and at least 1+ year of call center customer service experience. The ideal candidate will be the first point of contact for our clients, providing support on a range of banking and treasury management products. This role requires exceptional communication skills, strong attention to detail, and the ability to thrive in a fast-paced, team-oriented environment. Key Responsibilities: Respond to customer inquiries via phone and email in a structured, queue-based environment Act as the primary operational and product point of contact for clients Proactively monitor accounts for overdrafts and resolve issues such as source of funds confirmation Partner with internal departments to resolve ad-hoc client inquiries and ensure a seamless client experience Support onboarding activities and due diligence to meet regulatory and company compliance requirements Provide support for treasury management products and services Train clients on banking and treasury products to ensure efficient use and implementation Identify, investigate, and resolve client issues, coordinating with sales officers, vendors, and Relationship Managers Analyze customer account processes and assist with compliance verification Escalate and report compliance-related findings for resolution Required Qualifications: 1+ years of call center or customer service experience Banking experience is required Strong attention to detail and organizational skills Proven ability to multitask in a deadline-driven environment Proficient in Microsoft Office Suite, especially Outlook and MS Teams Excellent verbal, written, and interpersonal communication skills Team-oriented mindset with a customer-first approach
    $32k-41k yearly est. 4d ago
  • Customer Service Representative

    McKinley Paper and Packaging Company

    Customer Care Representative Job 3 miles from Pico Rivera

    McKinley Packaging, a national Corrugated Packaging company is seeking candidates for Customer Service Representative opportunities at our fast-paced Corrugated Container manufacturing facility in Santa Fe Springs, CA. This position is an extension of the Sales Team and has responsibility for supporting an assigned Customer account base as we add to our talent in Customer Service. The CSR will assist sales by maintaining accounts while developing strong Customer relationships to support and promote current and future business opportunities. Responsibilities, include but are not limited to the following: Be the primary point of contact for the Customer and the Outside Sales Rep for order placement and coordination with the facility production group on a daily basis by various means of communication Develop strong, internal working relationships with production team, design and shipping to support and promote efficient, timely, and accurate response to Customer expectations Process orders and new items received from Customers and Sales Reps using various applications. Enter information into estimating system or request product quotes, as applicable, to provide job costing to management for analysis and pricing. Track orders, initiate changes and expediting orders per the Customer or Sales Rep requests and communicating appropriately. Initiate outside manufacturing orders, as appropriate, communicating all necessary details and handling follow-up as required. Address Customer complaints and questions seeking aid from sales and management as necessary. Follow established processes and procedures to ensure accuracy of work including product pricing for invoicing Requirements: Minimum of 2+ years of Customer Service experience in a corrugated paper manufacturing environment is required. Superb customer service, including excellent verbal and written communication skills. Computer and administrative skills; preferably experience using SAP. Knowledge of corrugated manufacturing process is preferred. Some college and/or Sales or Customer Service coursework and/or equivalent experience, four-year degree is preferred. "McKinley Packaging provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training."
    $32k-41k yearly est. 6d ago
  • E-Commerce Customer Service Representative

    Insight Global

    Customer Care Representative Job 36 miles from Pico Rivera

    Required Skills & Experience 2+ years of Heavy Call Center experience Excellent technical skills with MSFT products Great written and verbal communication Experience in a customer service setting Experience handling inbound calls (30-60 daily calls) Comfortable maneuvering through multiple systems Nice to Have Skills & Experience Fluent in Spanish and English Previous experience in a call center Job Description A nutraceutical company in Orange County is looking for a customer service representative to support their Aliso Viejo location in their e-commerce department. These candidates will be taking inbound calls from customer and doctors to address any issues they may be having with the website, product ordering, or account resolution. This person will need to be comfortable over the phone as a majority of the work with be done via inbound calls. This will be a hybrid role so they will need to be local to the Aliso Viejo area, or comfortable commuting a few days a week. Pay $21-22/hour
    $21-22 hourly 20d ago
  • Customer Service Representative

    Babygold

    Customer Care Representative Job 19 miles from Pico Rivera

    BABYGOLD is a jewelry brand based in Los Angeles, California, known for creating personalized and high-quality fine jewelry pieces. They offer 14K gold jewelry, diamonds, and exceptional quality without traditional markups. Each piece comes with free shipping and a lifetime guarantee, catering to the everyday woman and her tribe. Role Description This is a Fulltime position for a Customer Service Representative at BABYGOLD. The Customer Service Representative will be responsible for handling customer inquiries, providing support, ensuring customer satisfaction, and enhancing the overall customer experience. This role is based in our offices in Downtown Los Angeles, CA Qualifications Customer Service Representatives and Customer Support skills Customer Satisfaction and Customer Experience skills Previous experience in a customer-facing role Communication Via Chat Phone and Email Excellent communication and interpersonal skills Ability to handle customer inquiries and resolve issues efficiently Experience in the jewelry or fashion industry is a plus High school diploma or equivalent required
    $32k-41k yearly est. 28d ago
  • Customer Service Representative

    Kellyconnect | Contact Center Solutions

    Customer Care Representative Job 28 miles from Pico Rivera

    For those who want to keep growing, learning and evolving. We at KellyConnect hear you, and we're here for you! We're seeking a customer service representative to work at a premier employer centrally located in Irvine, California. Sound good? Take a closer look below. You owe it to yourself to consider this great new opportunity. Responsibilities: What's a typical day as a Customer Service Representative? You'll be: Processing product complaints through ques and other communication channels. Maintaining a positive experience while investigating complaints in a timely and courteous manner. Accurately updating databases with pertinent details & product information. Escalating issues based on severity to appropriate levels as needed. Ensuring confidentiality of caller and proprietary information by following procedures set forth for handling complaints. Qualifications: This job might be an outstanding fit if you: Have a high school diploma or equivalent. Have at least 6 months of customer service experience Have strong problem- solving and organizational skills. Are able to work in a fast-paced environment. Are able to work a hybrid work schedule comprised of weekly office & remote requirements. What happens next: Once you apply, you'll proceed to next steps if your skills and experience look like a good fit. But don't worry-even if this position doesn't work out, you're still in our network. That means all of our recruiters will have access to your profile, expanding your opportunities even more. Helping you discover what's next in your career is what we're all about, so let's get to work. Apply to be a Customer Service Representative today. Why Join Us? At KellyConnect, we value a collaborative working environment that fosters growth and efficiency. If you are detail-oriented, proactive, and ready to contribute to our team's success, we encourage you to apply! Get a complete career fit with Kelly . You're looking to keep your career moving onward and upward, and we're here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career. About Kelly Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life-just ask the 300,000 people we employ each year. Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly's Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Acerca de kelly El trabajo lo cambia todo. Y en Kelly, estamos obsesionados con dónde te puede llevar. Para nosotros, se trata de algo más que simplemente aceptar su próxima oportunidad laboral. Es el combustible que impulsa cada próximo paso de tu vida. Es el efecto dominó que cambia y mejora todo para su familia, su comunidad y el mundo. Es por eso que, aquí en Kelly, estamos dedicados a brindarle oportunidades ilimitadas para enriquecer su vida; solo pregúntele a las 300,000 personas que empleamos cada año. Kelly Services se enorgullece de ser un empleador que ofrece igualdad de oportunidades de empleo y acción afirmativa. Damos la bienvenida, valoramos y aceptamos la diversidad en todos los niveles y estamos comprometidos a construir un equipo que incluya una variedad de orígenes, comunidades, perspectivas y habilidades. En Kelly, creemos que cuanto más inclusivos seamos, mejores servicios podemos brindar. Las solicitudes de adaptaciones relacionadas con nuestro proceso de solicitud pueden dirigirse al Centro de conocimiento de recursos humanos de Kelly. Kelly cumple con los requisitos de las leyes locales y estatales de Oportunidad Justa de California. Una condena no excluye automáticamente a las personas del empleo.
    $32k-41k yearly est. 26d ago
  • Customer Service Representative

    Vaco By Highspring

    Customer Care Representative Job 28 miles from Pico Rivera

    We are seeking a detail-oriented and customer-focused Customer Service Representative to join our client's team in Irvine, CA. In this role, you will be responsible for processing customer orders, preparing shipping labels, answering phone calls, and communicating with vendors to ensure smooth operations. The ideal candidate will have strong communication skills, attention to detail, and the ability to multitask in a fast-paced environment. Key Responsibilities: Process customer orders accurately and efficiently Prepare and print shipping labels Answer and direct phone calls, providing excellent customer service Communicate with vendors to resolve any order or shipping issues Manage and update customer information in the system Handle customer inquiries and complaints professionally and promptly Collaborate with internal teams to ensure timely order fulfillment Qualifications: Previous experience in customer service, order processing, or a related role preferred Strong communication and problem-solving skills Proficient in Microsoft Office (Excel, Word, Outlook) Ability to work in a fast-paced environment and manage multiple tasks Detail-oriented with strong organizational skills
    $32k-41k yearly est. 12d ago
  • Customer Service Representative

    STQ Partners

    Customer Care Representative Job 40 miles from Pico Rivera

    Customer Service Representative (Mechanical Engineering Background) Pump Manufacturing Riverside STQ Partners are once again working on behalf leading manufacturer of pumping solutions serving industries from oil & gas to water treatment. With a focus on innovation, reliability, and customer satisfaction, they're proud of their engineering heritage and passionate, solutions-driven team. As they continue to grow, they're looking for a technically skilled Customer Service Representative to join their team. The Role: This is not your typical customer service position. We're looking for someone who can combine excellent communication skills with a solid mechanical engineering background to support our clients customers with technical inquiries, product recommendations, troubleshooting, and after-sales support. Key Responsibilities: Serve as the first point of contact for customer inquiries via phone, email, and web. Provide technical guidance and support for pump selection, installation, and maintenance. Interpret technical drawings and specifications to assist in product recommendations. Collaborate with engineering, sales, and production teams to resolve customer issues. Process quotes, orders, RMAs, and ensure timely follow-up on customer requests. Maintain detailed records of interactions using CRM and ERP systems. Participate in customer training and occasional site visits as needed. About You: Bachelor's degree in Mechanical Engineering or related field. 1-3 years of experience in a technical support, engineering, or customer-facing role. Solid understanding of pump systems, fluid dynamics, and mechanical components. Excellent problem-solving skills and attention to detail. Strong interpersonal and communication skills (verbal and written). Comfortable working in a fast-paced, collaborative environment. Experience with ERP and CRM systems is a plus. What they Offer: Competitive salary and benefits package Career development and training opportunities A supportive and experienced team Exposure to innovative technologies in the industrial sector Work that makes an impact in industries worldwide Apply Today! If you're technically minded, customer-focused, and ready to make a difference, we'd love to hear from you.
    $31k-41k yearly est. 2d ago
  • Customer Service Representative

    Rowan Appliance Inc.

    Customer Care Representative Job 18 miles from Pico Rivera

    Do you have a confident phone presence and a passion for helping people? Rowan Appliance Inc. is seeking a skilled and service-driven Customer Service Representative to join our growing team! This role is primarily focused on handling customer phone calls, with additional responsibilities for email and live chat support. If you're a clear communicator who thrives in a fast-paced environment and enjoys solving problems, we want to hear from you. What You'll Do Answer and manage high volumes of inbound phone calls with professionalism and empathy Provide detailed product support and troubleshoot basic appliance issues over the phone Handle customer inquiries via email and live chat Resolve order and delivery issues, assist with returns, and follow up to ensure satisfaction Maintain accurate records of customer interactions in our CRM system Work closely with our warehouse, shipping, and technical teams to resolve complex problems Identify trends in customer feedback and recommend improvements to enhance service What We're Looking For 2+ years of experience in a phone-based customer service, call center, or support role Excellent verbal communication and active listening skills Calm, empathetic, and professional tone when dealing with challenging situations Comfortable working in a fast-paced, high-call-volume environment Experience using CRM software and phone systems (e.g., Zendesk, HubSpot, RingCentral, or similar) Highly organized and detail-oriented with strong problem-solving skills Bilingual a plus (but not required) What We Offer Competitive salary based on experience Paid Time Off, paid holidays, and employee discounts Health, dental, and vision insurance 401(k) plan Supportive team culture with room to grow Why Rowan Appliance Inc.? At Rowan Appliance Inc., customer care isn't just a department - it's the foundation of everything we do. If you're ready to bring your voice, empathy, and energy to a team that values people and service, we'd love to welcome you aboard. Apply now by sending your resume to **************************
    $32k-41k yearly est. 17d ago
  • Employee Benefits Service Center Representative - Hybrid - Irvine, CA

    Insurance Relief

    Customer Care Representative Job 28 miles from Pico Rivera

    Join a top insurance brokerage in Orange County as a Benefits Representative in their service center department. The role offers a flexible work schedule and a supportive team in a positive work environment. This exciting opportunity will allow you to expand your employee benefits knowledge and grow your career! Responsibilities: Assist clients with enrollment and give accurate information regarding benefits Handling inbound calls from clients, assisting with benefit plans, process enrollments, etc Help coordinate annual open enrollment meetings Utilize agency management software to document all activity What we need from you: 2+ years of experience in a brokerage/insurance setting Proficient with Zoom and MS Office Active CA Life & Health Insurance License or are willing to obtain one upon hire Strong knowledge of employee benefits Bilingual in Spanish What's in it for you? $58,000-$62,000 DOE 37 ½ hour work week Summer Fridays Full suite of benefits including medical, dental, & vision insurance Fun company events and community involvement Why Work with Insurance Relief? We invest the time to truly understand what you want to accomplish and do our best to find meaningful opportunities. Give us a call to hear about all of the other opportunities we have available.
    $58k-62k yearly 21d ago
  • Call Center Associate

    Compunnel Inc. 4.4company rating

    Customer Care Representative Job 7 miles from Pico Rivera

    Candidates from Alhambra, CA only! Client: USC Job title: Healthcare Call Centre Agent Pay Rate: $21.99 Duration of Assignment: CTH, 13 weeks, with a possibility for an extension no guarantees Work hours: Job seeker must be open 7 am-7 pm staggered shifts, possible weekends, job seekers Must be able to work OT Interview Process: Two step interview process) 1 Video/ Teams interview and 1 In-person Interview *** - Dress code: Business Casual Must Haves: We need job seekers who TRUTLY have hands-on call center experience. Minimum two (2) years of experience working in a CALL CENTER, customer service, and Healthcare department/ environment. Preferred: Vocational certificates in healthcare preferred: appoint scheduling, registration, insurance verification, medical assistant. Associate or bachelor's degree in healthcare, business or operations field strongly preferred. Description: Serves as primary point of contact for access to USC academic medical centers and USC Health Sciences Campus. Answers, screens and directs incoming and outgoing telephone calls, electronic messages and other web-based communications using a call management system. Responds to basic inquires and refers other inquires to appropriate medical personnel. Contacts and distributes messages to medical personnel using a variety of electronic methods including text, voice and email systems. The Patient Access Liaison II will also be responsible to schedule and confirm initial and follow-up medical appointments, registers patients, including verifying insurance coverage to advise patient of any estimated financial responsibility. The Patient Access Liaison II will also perform data entry, ensure data integrity, and reconcile as needed
    $22 hourly 2d ago
  • Loan Resolution Specialist

    AMIP Management

    Customer Care Representative Job 17 miles from Pico Rivera

    The Asset Manager will oversee a portfolio of non-performing and re-performing residential whole loans. The Asset Manager will be responsible for the resolution of their assigned portfolio. Specific Responsibilities Include: · As a member of the Asset Management Department: o Implement the firm's strategy to achieve measurable goals for maximizing value o Provide regular reporting to Senior Management o Analyze and track loan performance against modeled outcomes o Implement process improvements to enhance efficiency and cost effectiveness o Loss Mitigation Workouts & Exit Strategies - responsible for the implementation and execution of all loss mitigation loan workouts and settlements of their assigned portfolio. Comprehensive knowledge, experience, and competency in all aspects of real estate and whole loan disposition alternatives is required. o Foreclosure, Bankruptcy, Litigation and Diligence Oversight - responsible for diligence underwriting, managing vendors, and engaging in direct communication with attorneys to achieve optimal resolutions and settlements. Comprehensive knowledge, experience, and competency in all aspects of nationwide foreclosure processes, bankruptcy procedures, and nationwide litigation defenses is required. o Compliance/Legal - responsible for the adherence to AMIP's compliance program as it relates to the Asset Management department, including all regulatory policies, procedures, training, monitoring, and servicer oversight. Ensure adherence to all relevant loan servicing, SEC, CFPB and any other federal, state, or agency mortgage regulations. o Operational Efficiency - Create operational scale in the department by developing efficient processes and procedures, implementing appropriate technology solutions, and appropriate training for team members. Job Skill Requirements: · 7+ years of significant experience in residential real estate - asset management, loss mitigation, non-performing whole loan workouts, foreclosure, bankruptcy, and related litigation · Bachelor's degree in finance, real estate, or other such complementary degree; graduate degree preferred or equivalent work experience · Currently NMLS licensed or able to obtain · Existing vendor relationships (i.e. servicer, attorney, title, compliance) · Organization and people skills · Understanding of financial markets/risk (market; liquidity; leverage; operational) · Understanding of mortgage fundamentals · Effective communication (oral & written) with employees, vendors, senior executives · Familiarity with finance and NPV modeling · Proficiency with Microsoft Excel, comfortable working with large subsets of data · Subject matter expertise: asset management, non-performing loans, all loan retention options (i.e. Modifications), all non-retention options (i.e. DILs), foreclosures, bankruptcy, related litigations, servicing oversight, state and federal (CFPB) compliance Personal Attributes: · Resolve / Confidence / strength of character · Detail oriented · Devoted / Exceptionally hard working / works well under pressure · Entrepreneurial · Analytical · Mature / Credible · Hands on · Creative / “Out of the box” thinking · Organized Other Considerations: This person will be employed by the servicer in Anaheim Hills, but work on a team dedicated to the AMIP portfolio. Key words: asset management, default, foreclosure, loss mitigation, servicer, servicing, resolution, loan, NPL, non performing, RPL, lender
    $36k-53k yearly est. 2d ago

Learn More About Customer Care Representative Jobs

How much does a Customer Care Representative earn in Pico Rivera, CA?

The average customer care representative in Pico Rivera, CA earns between $30,000 and $47,000 annually. This compares to the national average customer care representative range of $26,000 to $40,000.

Average Customer Care Representative Salary In Pico Rivera, CA

$38,000

What are the biggest employers of Customer Care Representatives in Pico Rivera, CA?

The biggest employers of Customer Care Representatives in Pico Rivera, CA are:
  1. Global Industries, Ltd
  2. Unitrust Mortgage
  3. Carebridge
  4. Lineage Logistics
  5. Elevance Health
  6. J.Ing
  7. West Coast Dental Administrative Services LLC
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