Customer care representative jobs in Portland, OR - 678 jobs

We are looking for a *Customer Service Specialist* to join a growing team in the healthcare and laboratory services industry. This position is ideal for someone who is detail-oriented, dependable, and passionate about providing exceptional customer support. You will handle incoming inquiries from healthcare providers, pharmacies, patients, insurance companies, and the general public, while managing sensitive and complex issues related to laboratory testing and results. *Responsibilities* * Answer incoming calls, emails, and faxes from customers and the general public. * Provide information about testing services and pricing. * Research and follow through on customer inquiries and issues. * Set up new customer accounts and enter orders accurately. * Log and notate calls and actions in the database. * Determine when calls require escalation to leads or management. * Apply company policies and procedures consistently. * Cross-train in other departments to enhance collaboration. * Report customer issues and internal challenges to leadership. * Adhere to assigned work schedule, including start/end times and breaks. * Follow ergonomic and safe working practices, including taking short breaks to regroup. * Perform other duties as assigned to support department operations. *Qualifications* * Previous customer service experience (healthcare or laboratory preferred). * Strong communication and problem-solving skills. * Ability to manage multiple tasks in a fast-paced environment. *Job Type & Location* This is a Contract to Hire position based out of Beaverton, OR. *Pay and Benefits*The pay range for this position is $21.00 - $21.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) *Workplace Type*This is a fully onsite position in Beaverton,OR. *Application Deadline*This position is anticipated to close on Jan 21, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Kahut Waste Services, a Waste Connections company, is looking for a professional Bilingual Customer Service Representative with positive high energy to join our team in Canby, Oregon. Schedule is Monday-Friday Shift is 8:00 AM-5:00 PM Bilingual Spanish/English starting pay is $21.75/hour. DUTIES AND RESPONSIBILITIES: This is an in-person position that requires attendance in a call center office setting. Work in conjunction with other departments to resolve customer disputes & demonstrate the ability to become proficient in the use of proprietary operational systems. Interact with new or existing customers over the phone, and record information in the computer for customer service billing or product information. Chat with customers to activate, discontinue, or change services. Fill out contract forms, determine charges for service requested, collect deposits, prepare change of address records and issue discontinuance orders. Deliver services to customers in a manner that promotes goodwill. Interact with customers and Waste Connections employees to determine service requirements and resolve problems or complaints in a courteous manner. Work in a fast paced, cooperative, high call volume environment with high attention to detail, while interacting with customers over the phone & by email. Engage or assist with sales for new or additional services. Prorate customer accounts based on account service changes. Assist in other areas as needed MINIMUM JOB REQUIREMENTS: Ability to read, write, comprehend and communicate in English required. Ability to read, write, comprehend and communicate in Spanish required. Minimum typing speed of35 WPM (Words Per Minute)with95% accuracy. Working knowledge of Microsoft applications such as Word, Excel & Outlook. High school diploma or equivalent preferred. 2 years of customer service or call center experience preferred. Fast and accurate typing, in addition to 10-key skills are required. Excellent organization and communication skills. Ability to analyze and solve problems. Gather data, compile information, and prepare reports. General math skills required. To be considered for any of our current openings you must complete an application at************************* Application information and additional instructions can be found once you select your position of interest. We offer excellent benefits including: medical, dental, vision, flexible spending account, long term & short term disability, life insurance, 401K retirement and unlimited opportunities to "Connect with Your Future". A link to our benefits overview can be found here:us/en/benefits Waste Connections is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status. #ACBoost

The Substance User Engagement Specialist provides safer substance use and injury and infectious disease prevention services to over 200 clients a day. These services include Hepatitis C and HIV disease testing, as well as education and safer use counseling for substance users. The Substance User Engagement Specialist will also train clients and community members on using naloxone to prevent overdose. They will direct new or returning clients to appropriate Outside In programs and educate clients on how to access available services and resources in the community. This position will also help ensure a safe, peaceful neighborhood by monitoring agency buildings and public spaces. The Substance User Engagement Specialist will support staff in respectfully enforcing rules and assisting with intervention and de-escalation when there is problematic behavior. We are an equal opportunity employer dedicated to a workforce that is reflective of the communities served. Essential Duties * Provide safer substance use services. * Provide HIV and Hepatitis C prevention education and testing. * Conduct overdose prevention and Naloxone trainings. * Supervise and support volunteer staff. * Provide Oregon Health Plan support to people who are using substances. * Engage with clients of Outside In's Youth Department, Medical Clinics, and Substance User Engagement Services. * Monitor drug-related behavior, camping, and sleeping in the neighborhoods, passageways, and common spaces of Outside In's buildings. * Be aware of exclusion and incident reporting procedures. Assist staff in issuing and following up on exclusions and incident reporting paperwork. * Assume other duties as requested by the Program Manager (?) Technical Requirements: * Microsoft Office Suite (Word, Excel, Outlook) * Windows Server

Job DescriptionWho are we? Smarsh empowers its customers to manage risk and unleash intelligence in their digital communications. Our growing community of over 6500 organizations in regulated industries counts on Smarsh every day to help them spot compliance, legal or reputational risks in 80+ communication channels before those risks become regulatory fines or headlines. Relentless innovation has fueled our journey to consistent leadership recognition from analysts like Gartner and Forrester, and our sustained, aggressive growth has landed Smarsh in the annual Inc. 5000 list of fastest-growing American companies since 2008. Summary The Customer Success team is our customer's trusted partner and advocate, with the goal of driving our customer's success and establishing loyal relationships with Smarsh. Customer Success provides business-level relationship management to drive maximum lifetime value for Smarsh. We are looking for a motivated, entry-level Customer Success Representative who can be actively involved in building relationships, promoting product adoption, addressing issues, and identifying on-going promotion of the value of Smarsh solutions. This includes but is not limited to: renewal management, escalating client needs internally, tracking follow up for client inbound questions, resolving invoice questions or changes, and processing downgrades, cancellations, and export requests.How will you contribute? Respond to inbound customer calls in a prompt manner Resolve service problems by clarifying the customer's complaint, determining the cause of the problem, and explaining the best solution to solve the problem Analyze customer contract, invoices, or billing related issues to identify necessary action to address client need Track activity in Salesforce and accurately logs outcomes of customer discussions Process customer account or billing adjustments Consistently meet or exceed time to resolution targets Partner with other internal teams to ensure client's needs and resolution with escalated issues are being met. What will you bring? 1+ years' experience with customer service, customer success, or inside sales preferably for the financial industry or similar highly regulated industry Self-motivation with a proven ability to perform well under pressure to meet goals and deadlines Excellent communication, listening, influencing, and training skills High-reaching, tenacious and results driven Validated ability to work both independently and in a group environment Excellent organization, documentation, and time management skills Experience using Salesforce or equivalent CRM solution is a plus The above salary range represents Smarsh's good faith and reasonable estimate of the range of possible base compensation at the time of posting. Any applicable bonus programs will be discussed during the recruiting process. The salary for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, location, specialty and training. Local cost of living assessments are done for each new hire at the time of offer.About our culture Smarsh hires lifelong learners with a passion for innovating with purpose, humility and humor. Collaboration is at the heart of everything we do. We work closely with the most popular communications platforms and the world's leading cloud infrastructure platforms. We use the latest in AI/ML technology to help our customers break new ground at scale. We are a global organization that values diversity, and we believe that providing opportunities for everyone to be their authentic self is key to our success. Smarsh leadership, culture, and commitment to developing our people have all garnered Comparably.com Best Places to Work Awards. Come join us and find out what the best work of your career looks like.

Be a part of our team! Dogtopia, the industry leader in dog daycare, boarding, and spa services has immediate openings for energetic, organized, business-minded individuals that will be the first point of contact as Canine Concierge. We are looking to make 2 hires (PT). Candidates should LOVE dogs and be proactive in their development towards becoming better canine citizens - and, upon successful completion of training, can even bring their dog to work! What we offer: Lets look at what Dogtopia does for you. Its always bring your dog to work day! Education in basic dog obedience and training Fun, dynamic team culture Career progression based on performance Additional certification programs available Competitive wages with flexibility in scheduling Learn key skills related to customer service, teamwork, or even sales Benefits for Full-Time team members Now that we have the fun out of the way, lets get into the what you can offer us. Day to Day Duties Selling daycare enrollments Leading tours of our facility Booking Meet & Greet appointments on the phone Making phone calls to leads Following-up with Pet Parents and Dogs via phone and text Posting to Instagram and Facebook Using computer software including MS Office, iOS and more Multi-tasking--delivering customer service while balancing needs of Canine Coaches in playrooms Cleaning Managing a POS system Greeting EVERYONE that walks into Dogtopia! Understanding Dogtopias Noble Cause Understanding our Dogtopia-isms The Rules by which we, as DOGTOPIANS live by are: We LOVE life unconditionally like a dog. We STAY loyal to our pack. We CHASE the absolute highest standards of safety. We PLAY to our fullest potential. We TREAT every day like Its the Most Exciting Day Ever! Clean and Safe Environment -to ensure our furry friends are always in a safe and clean environment we take pride in working as a team to get all the nitty gritty complete Maintain and update cleaning schedule, along with holding themselves and team accountable to the Dogtopias safety and cleaning standards. Inventory management of office supplies. Communicates behavior modification plans to pet parents and any behavior challenges. Customer Service & Presentation Maintains a neat and organized Front Desk team and area at all times. A self-starting individual with VERY STRONG organizational skills Sets the example for the team on the 3 Ss (smile, story and satisfaction) and hold accountable to internal and external customer service standards. Answering Phones, emails and questions from Pet Parents Strive for high customer review ratings! ENJOY your team! GROW your team! And PLAY to your fullest potential As the Canine Concierge you are responsible to work with all customers and team members to ensure our customer experience sets the highest standards and satisfaction of our customers. Please take a moment and watch this short video to learn more about the brand: ******************************************* #PM25 Qualifications: Must love dogs Ability to spend up to 100% of work time standing Ability to work flexible days and hours, including holidays and weekends Ability to work cohesively with others in a fun, fast paced environment Strong customer service skills, along with customer tolerant Ability to make/take phone calls while still assisting lobby Must be comfortable with upselling Job Type: Part-time Benefits: Employee discount Flexible schedule Work Location: In person Requirements: Compensation details: 16.3-16.3 Hourly Wage PId271e064d2df-31181-38875049

The Native American Rehabilitation Association (NARA) is a private non-profit that provides culturally appropriate physical & mental health services and substance abuse treatment for Native Americans, Alaska Natives and other vulnerable people. NARA offers a competitive benefits package of employer-paid health insurance, 12 paid holidays each year, vacation and sick day accruals, an employer-matched 401(k) program, and employer-paid STD/LTD and life insurance. Eligible NARA employees may have access to loan forgiveness under the Public Service Loan Forgiveness Program (PSLF). NARA requires a minimum of two years sobriety/clean time if in recovery and all potential hires are required to pass a pre-employment (post-offer) drug screen and criminal background check. Our agency is fully committed to supporting sobriety and as such it is a requirement that all new hires agree to model non-drinking, no-illicit drug use or prescription drug abuse behavior. EEO/AA Employer/Vets/Disabled/Race/Ethnicity/Gender/Age. Within scope of Indian Preference, all candidates receive equal consideration. Preference in hiring is given to qualified Native Americans in accordance w/the Indian Preference Act (Title 25, US Code, Section 472 &473). We are mission driven and spirit led! Job Description Position Summary: The Parenting Call Specialist provides telehealth support for parents and families, as well as resources, care coordination, patient support in maintaining housing, basic needs, and independent living skills, and crisis intervention. Works as a part of the Mental Health Team and in close collaboration with the Child and Family Team, NARA's Housing Services, medical services, and other NARA programs. The ideal candidate will have personal parenting experience and/or experience supporting children and youth in a school, daycare, or other setting. Essential Job Duties: · Provide phone and/or video support to parents, families, and the local community. · Help parents and families navigate the care delivery system, including systems of health and behavioral health, housing, insurance and transportation. · Assess suicide risk for callers and take necessary steps to ensure safety · Provide parenting coaching using safe parenting interventions for common child and adolescent behaviors, upon request of the caller/caregiver. · Monitor food and housing security · Provide community support and resources to parents and families living with serious mental disorders that significantly affect their functioning in the community setting · Assist with referral sources to help parents and families obtain benefits such as insurance and SS benefits, job training, housing, health care, socialization, child care, and other community resources · Refer to appropriate mental health or addiction services as needed that address the parent's and family's needs · Assist with connection to cultural resources, activities, and events, including finding resources for medical transportation, if desired · Provide a warm hand off for consumers who are being referred out to resources · Maintain logs and clinical records documenting support calls, follow-up, and outcomes · Coordination of care - actively initiate and maintain communication and collaboration with all members of the parent's and family's support system and service team as permitted by the consumer · Maintain appropriate documentation as required by agency policy and OARS, learn parent and family specific documentation in external systems as needed and approved · Connect with parent and family community centers, resources, and disabled services public care delivery system as needed · Participate in multi-disciplinary team meetings to coordinate care, including child and family behavioral health services and the child and family behavioral health initiative trainings. Qualifications · Credentialed as a QMHA or Peer Support Specialist through MHACBO required at time of hire, or ability to obtain qualification at hire. · Previous experience with child and family services and/or Native American/Alaska Native populations strongly preferred. · Ability to be credentialed as a peer support provider or recovery mentor would be considered an asset. · Desire to serve children and families in a supportive capacity. · Additional training around child and family services, culture, and knowledge of community resources and entitlement programs preferred. · Understanding of common health and behavioral health issues for children and families. · Ability to engage and interact positively with consumers to promote strengths and improve health and wellbeing. · Initiative to communicate effectively in coordinating care. · Excellent communication skills. · Knowledge and skill in working in a multi-cultural environment. · Good understanding of professional role and boundaries Additional Information All your information will be kept confidential according to EEO guidelines.

Our company culture is friendly, fun with healthy competition and rewards. Applied Industrial Technologies offers integrity, inclusion, and career advancement. Individual contributorship and ideas are encouraged and welcomed. We are hiring a full-time creative, resourceful customer service representative (CSR) in Portland, OR. In this role, you will provide professional and timely support to our sales team and customers. As a leading industrial distributor (and Fortune 1000 company), we realize we are only as strong as our dedicated team. Selling millions of industrial products to all types of customers takes special skill and that's where you come in. Why join us? Applied is listed as one of the World's Best Employers by Forbes for 2021. We have earned the Outstanding Employer Support award from the US Navy, and we are a GSA approved vendor. Applied has been fortunate to retain associates who have built long lasting careers. 25% of our U.S. team has 20+ years of service! In addition to competitive hourly pay, monthly, quarterly, and annual bonus opportunities, and all the benefits you'd expect from an industry leader (401K with company match, insurance, time off, tuition reimbursement, employee assistance, etc.) you will also enjoy: A LASTING CAREER - Career paths are available in sales, operations, or management throughout the country Professional development and training Great work / life balance Team oriented company culture where it's called work for a reason but have fun in the process. Customers can hear that in your voice Join a local team with company backing What you'll do: In our fast-paced team environment, you will partner with our customers and Account Managers to find products and services, solve customer needs, and build ongoing positive business relationships. Customer inquiries, quotes, order processing, expediting / returns Sourcing parts Assist in generating sales Help in the stockroom as needed Qualifications: 1+ year customer service or inside sales, mechanical or maintenance experience. Industrial distribution or parts counter environment preferred Attention to detail Written and verbal communication skills, including English grammar High school diploma or equivalent Must be able to lift up to 50 lbs. Valid driver's license & clean driving record (MVR) Come for the job. Stay for the career. Apply for immediate consideration! Founded in 1923, Applied Industrial Technologies (NYSE: AIT) is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. Our leading brands, specialized services, and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multi-channel capabilities that provide choice, convenience, and expertise. Applied Industrial Technologies is built on a philosophy that puts people first. We are an equal opportunity employer, and we are committed to a workforce in which we enforce fair treatment and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.

Renuity Call Center Sales Representative Starting wage: $20/hr with uncapped bonus The home improvement industry is broken. Renuity is here to fix it. We're on a mission to revolutionize home improvement, making it faster, easier, and stress-free to upgrade your home inside and out. Whether it's a new bath, a custom closet, or exterior upgrades, we help people create homes they love - without the hassle. With expert teams in 36 states and counting, there's probably a Renuity home in your neighborhood. And we're just getting started. If you're ready to build the future of home improvement, join us. What We Offer Competitive Pay: Starting wage $20/hr with uncapped competitive bonus structure! (Full pay range for this role is $20 - $28/hr) Monday - Friday schedule (one weekend day preferred) Comprehensive benefits including medical, dental, and vision Opportunity to work with a nationally recognized brand, Kohler! About the Role Provide exceptional communication skills by answering incoming calls from customers promptly and professionally, ready to uncover their needs and schedule a consultation with a product expert. Ensure accurate entry of all appointment and customer information into the CRM system. Make outbound calls to potential customers to follow up on various initiatives. Key Qualifications Exceptional verbal and written communication skills with the ability to speak clearly and concisely over the phone. Exceptional multi-tasking skills (talk and type simultaneously) with the ability to manage high volumes of inbound and outbound calls in a timely manner. Expertise in overcoming objections and solving problems. No prior call center experience required! About Us: Renuity is a national leader in the direct-to-consumer home improvement industry, dedicated to transforming spaces and enhancing lives. As one of the fastest-growing providers in the country, we operate under the Renuity brand and through a network of trusted regional companies-including Mad City Windows & Baths, FHIA Remodeling, Statewide Remodeling, MaxHome, Rite Window, and Closet America. Backed by private equity and fueled by an ambitious growth strategy, Renuity has expanded rapidly through strategic acquisitions. Today, we're focused on unifying our brands, streamlining operations, and delivering exceptional service to homeowners nationwide. We've already helped hundreds of thousands of customers upgrade their homes with quality products and expert installation-at competitive prices. At Renuity, you'll join a dynamic, fast-paced, and collaborative team where your work directly contributes to the company's success. Our people work closely with executive leadership, embrace innovation, and drive real impact. Whether you're in the field or at HQ, you'll be part of shaping the future of home improvement-and building a career you can be proud of. To learn more, visit ******************** #RHB Renuity and its affiliates are committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact ******************************. If you have a question regarding your application, please contact ****************** To access Renuity's Privacy Policy, please click here: Privacy Policy

The mission of the Information Technology Group (ITG) is to develop, implement and maintain technology- based services and solutions enabling OHSU to effectively manage information to accomplish its missions. The Call Center Representative position is critical to the success and operational efficiency of OHSU, working in a call center which operates 24 hours a day, 7 days a week, 365 days a year. The call center is a Critical Function Unit, responding to over 6,000 incoming and outgoing calls daily for the diverse needs of OHSU's missions; including staff, patients, general public, and external professionals conducing business with OHSU. Representatives work with a wide variety of callers. It is imperative that the Representative properly screen vague or incomplete requests so that the call may be connected or paged, to the appropriate person or area. The Representative is generally the first impression of OHSU by the general public. Therefore, this position requires a high level of professionalism, accuracy, attention to detail, empathy, technical savvy, and customer service. Individuals must be able to multi-task, ask clarifying questions to ascertain customer needs, and thrive in a very fast paced, high-volume, non-scripted environment. Representatives will be handling emergent calls (e.g. Code Blue/medical emergency, Code Red/Fire) and will be expected to send immediate communications through multiple modes. (phone, belt based paging, overhead paging, emergency alert notifications) Representatives must be able to seamlessly and immediately transition to back-up/redundant systems if outages occur. The Incumbent will observe due care, objectivity and respect for confidentiality. All employees must keep confidential what they hear and what they see when handling, reviewing, or observing: communications and records thereof (calls, email, pages, fax, etc.), data transmission, databases, or other forms of information Confidentiality extends to the identities of the parties of the communications, and even to the fact that the communication took place. When sharing information, consider whether the recipient has a true "business need to know." Function/Duties of Position Call Processing/Paging (answering, screening, routing, paging etc.) * Use Information Systems for the following call types: * Informational * Emergent * After-hours clinic and/or healthcare support * Physician Advice and Referral Calls * On-call and paging support o Multiple marketing events for OHSU * Provide information to callers, including directions, addresses and hours of operation * Paging appropriate personnel or on-call staff Data Entry * Assist departments with data entry for on-call schedules or paging status * Change/check status/referal of pagers including forwarding calls from one pager to another and blocking pagers for vacations, in-surgery, unavailable, etc. Emergent Call Processing * Answering, coordination, and communication of numerous emergency procedures and OHSU Alerts. Other Duties as Assigned by Department Required Qualifications * Knowledge of the English Language sufficient for telephone communication. AND * High School Diploma or GED, AND * One year experience in a call/contact center, preferably in a medical or hospital setting with multiple information systems OR * Two years of heavy volume, multi-phone use/environment with multiple information systems. Job Related Knowledge, Skills and Abilities (Competencies): * Must be able to type minimum of 40wpm with 95% accuracy * Proven skills in effective multi-tasking in a high stress environment, using different types of technology to quickly and accurately process calls. * Proven experience of customer service showing empathy, situational awareness, and understanding. * Ability to maintain reliable attendance and punctuality as defined by ITG Attendance Policy. * Must be able to perform the essential functions of the position with or without accommodation Preferred Qualifications * Experience with windows and/or PC-based software systems. * Experience in hospital or medical setting. * Previous experience with automated directory or paging system is highly desirable. * Knowledge of medical terminology, skill in operating a computerized central communications system Additional Details Work Location: MSB 5th floor. Work Schedule: variable days/hours for the first 90 days, or until fully qualified, whichever comes later, and until a regular shift is available. Benefits: * Healthcare Options - Covered 100% for full-time employees and 88% for dependents, and $25K of term life insurance provided at no cost to the employee * Two separate above market pension plans to choose from * Vacation- up to 200 hours per year depending on length of service * Sick Leave- up to 96 hours per year * 8 paid holidays per year * Substantial Tri-met and C-Tran discounts * Additional Programs including: Tuition Reimbursement and Employee Assistance Program (EAP) All are welcome Oregon Health & Science University values a diverse and culturally competent workforce. We are proud of our commitment to being an equal opportunity, affirmative action organization that does not discriminate against applicants on the basis of any protected class status, including disability status and protected veteran status. Individuals with diverse backgrounds and those who promote diversity and a culture of inclusion are encouraged to apply. To request reasonable accommodation contact the Affirmative Action and Equal Opportunity Department at ************ or *************.

The mission of the Information Technology Group (ITG) is to develop, implement and maintain technology- based services and solutions enabling OHSU to effectively manage information to accomplish its missions. The Call Center Representative position is critical to the success and operational efficiency of OHSU, working in a call center which operates 24 hours a day, 7 days a week, 365 days a year. The call center is a Critical Function Unit, responding to over 6,000 incoming and outgoing calls daily for the diverse needs of OHSU's missions; including staff, patients, general public, and external professionals conducing business with OHSU. Representatives work with a wide variety of callers. It is imperative that the Representative properly screen vague or incomplete requests so that the call may be connected or paged, to the appropriate person or area. The Representative is generally the first impression of OHSU by the general public. Therefore, this position requires a high level of professionalism, accuracy, attention to detail, empathy, technical savvy, and customer service. Individuals must be able to multi-task, ask clarifying questions to ascertain customer needs, and thrive in a very fast paced, high-volume, non-scripted environment. Representatives will be handling emergent calls (e.g. Code Blue/medical emergency, Code Red/Fire) and will be expected to send immediate communications through multiple modes. (phone, belt based paging, overhead paging, emergency alert notifications) Representatives must be able to seamlessly and immediately transition to back-up/redundant systems if outages occur. The Incumbent will observe due care, objectivity and respect for confidentiality. All employees must keep confidential what they hear and what they see when handling, reviewing, or observing: communications and records thereof (calls, email, pages, fax, etc.), data transmission, databases, or other forms of information Confidentiality extends to the identities of the parties of the communications, and even to the fact that the communication took place. When sharing information, consider whether the recipient has a true “business need to know.” Function/Duties of Position Call Processing/Paging (answering, screening, routing, paging etc.) Use Information Systems for the following call types: Informational Emergent After-hours clinic and/or healthcare support Physician Advice and Referral Calls On-call and paging support o Multiple marketing events for OHSU Provide information to callers, including directions, addresses and hours of operation Paging appropriate personnel or on-call staff Data Entry Assist departments with data entry for on-call schedules or paging status Change/check status/referal of pagers including forwarding calls from one pager to another and blocking pagers for vacations, in-surgery, unavailable, etc. Emergent Call Processing Answering, coordination, and communication of numerous emergency procedures and OHSU Alerts. Other Duties as Assigned by Department Required Qualifications Knowledge of the English Language sufficient for telephone communication. AND High School Diploma or GED, AND One year experience in a call/contact center, preferably in a medical or hospital setting with multiple information systems OR Two years of heavy volume, multi-phone use/environment with multiple information systems. Job Related Knowledge, Skills and Abilities (Competencies): Must be able to type minimum of 40wpm with 95% accuracy Proven skills in effective multi-tasking in a high stress environment, using different types of technology to quickly and accurately process calls. Proven experience of customer service showing empathy, situational awareness, and understanding. Ability to maintain reliable attendance and punctuality as defined by ITG Attendance Policy. Must be able to perform the essential functions of the position with or without accommodation Preferred Qualifications Experience with windows and/or PC-based software systems. Experience in hospital or medical setting. Previous experience with automated directory or paging system is highly desirable. Knowledge of medical terminology, skill in operating a computerized central communications system Additional Details Work Location: MSB 5th floor. Work Schedule: variable days/hours for the first 90 days, or until fully qualified, whichever comes later, and until a regular shift is available. Benefits: Healthcare Options - Covered 100% for full-time employees and 88% for dependents, and $25K of term life insurance provided at no cost to the employee Two separate above market pension plans to choose from Vacation- up to 200 hours per year depending on length of service Sick Leave- up to 96 hours per year 8 paid holidays per year Substantial Tri-met and C-Tran discounts Additional Programs including: Tuition Reimbursement and Employee Assistance Program (EAP) All are welcome Oregon Health & Science University values a diverse and culturally competent workforce. We are proud of our commitment to being an equal opportunity, affirmative action organization that does not discriminate against applicants on the basis of any protected class status, including disability status and protected veteran status. Individuals with diverse backgrounds and those who promote diversity and a culture of inclusion are encouraged to apply. To request reasonable accommodation contact the Affirmative Action and Equal Opportunity Department at ************ or *************.

Bath Planet of Portland is one of the fastest growing brands in the acrylic bath remodeling industry. We offer custom bath remodeling that enriches the lives of those we touch with bathrooms that are attractive, durable and maintenance-free. We are looking for a Call Center Representative for our Vancouver, WA market and surrounding areas to join our winning team. Join our team of professionals and earn a substantial income, work for one of the fastest growing companies in the industry. Earn money while making a positive impact that help homeowners improve their homes. General Purpose: Customer Service skills are a must. Contact homeowners by telephone, set up qualified appointments for free consultations. Input lead information, update reports and answer phone calls from ads. Responsibilities: • Deliver scripted pitch to the homeowners • Adjust scripted pitch to meet needs of specific homeowners • Handle homeowner's questions and objections • Obtain homeowners information including names and addresses phone numbers etc. • Receive appointments over the telephone • Input appointment details into the computer system • Input homeowners' information and important details of conversation • Confirm appointments placed with canvassers or sales representative • Issue appointments for reps to meet prospective homeowners • Quality control phone calls • Answer telephone calls from potential homeowners who are responding to advertisements • Contact homeowners to follow up on initial interaction • Update lead information and maintaining reports Qualifications: • Knowledge of sales and marketing principles and strategies • Relevant work experience in telemarketing, sales, marketing, or promotions • Product knowledge --Training provided • Proficiency in relevant computer applications We offer an excellent compensation package for this position which includes an hourly rate plus bonuses based on appointments set. We offer medical insurance, 401(k), and paid sick time. Apply today to join our growing team!

Job Description📞 Call Center Representative 🕒 30 Hours/Week | On-Site Looking for a rewarding role where your voice can make a difference? Join the rapidly growing team at Santiago General Contractor Solutions, a leader in acrylic bath remodeling and home improvement. We specialize in creating beautiful, low-maintenance bathrooms, roofing, siding, and window solutions for homeowners. As our company continues to grow, we're seeking energetic and personable Call Center Representatives to help connect customers with the services they need. Why Work With Us? ✔ Competitive hourly pay + performance bonuses ✔ Uncapped commission potential ✔ Growth-focused, supportive work environment ✔ Paid training and development What You'll Be Doing: • Outbound calls to homeowners to schedule consultations • Answer inbound calls from interested customers • Use a proven script while tailoring your approach to each call • Accurately enter lead and appointment information • Confirm appointments with both reps and homeowners • Conduct follow-ups and ensure appointment quality What We're Looking For: • Excellent communication and interpersonal skills • Previous call center or phone-based customer service experience • Confidence handling objections and guiding conversations • Sales or telemarketing background is a plus • Basic computer literacy • Positive, goal-driven attitude • Ability to pass a background check Ready to grow with a company that recognizes and rewards your success? Apply today and take the first step toward a fulfilling career with Santiago General Contractor Solutions! Powered by JazzHR QYX90i0Bqp

RESPONSIBILITIES 2WM is a preferred service provider for the State of WA for incarceration services, including monitoring and reporting. This position serves as front line contact for clients of the court and for program participants of the courts. Will do registration, intake, specimen collection for drug testing, collect payments, data entry, and administer regulated processes to participants in court-ordered programs. Also responsible for updating records and answering phones. QUALIFICATIONS High School Diploma or equivalent Must be comfortable observing and handling biological specimens. Must be able to give and receive verbal and written instructions Working at a fast pace with the ability to multi-task Ability to concentrate on the task at hand Ability to work in a rapidly changing environment Demonstrates good organizational, communication, and interpersonal skills; ability to manage concerns of customers in a professional manner Must be able to make decisions based on established procedures and exercise good judgment Physical Requirements: Light to moderate physical effort (lift/carry up to 25 lbs) Repetitive motions and/or prolonged computer use CONDITIONS OF EMPLOYMENT Successfully pass pre-employment Washington State Criminal History Background check Successfully pass pre-employment drug screening Requirements:

Job DescriptionBenefits: 401(k) Bonus based on performance Company parties Flexible schedule Opportunity for advancement Paid time off Training & development Join the Winning Team at Weather Built Homes! Location:Onsite in Vancouver, WA Schedule: Part-Time | MondayFriday, 8:00 AM 2:30 PM Pay: $18$20/hour (based on experience) + Uncapped Bonus Opportunities Were looking for a motivated Cold Calling Specialist to join our team! This role is 100% focused on outbound cold callingyoull be the first point of contact with homeowners, introducing our services and sparking their interest. What Youll Do Make daily outbound calls to homeowners Introduce our company and services in a professional, friendly manner Record clear and accurate notes from each conversation Follow scripts and rebuttals while adding your own personality and style What Were Looking For Previous cold calling experience (required) Strong communication skills and a confident phone presence Comfortable handling objections Self-motivated, reliable, and able to work independently Someone who can let rejection roll off their back and persevere with a great attitude What We Offer Competitive hourly pay (based on experience) Supportive team environment with training provided Opportunities for growth within the company If you have cold calling experience and love connecting with people over the phone, wed love to hear from you!

We are seeking a Call Center Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues. Responsibilities: Handle customer inquiries and complaints Provide information about the products and services Troubleshoot and resolve product issues and concerns Document and update customer records based on interactions Develop and maintain a knowledge base of the evolving products and services Qualifications: Previous experience in customer service, sales, or other related fields Ability to build rapport with clients Ability to prioritize and multitask Positive and professional demeanor Excellent written and verbal communication skills

Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Our account managers and recruiters have over a decade of experience in various verticals. GCM understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at same requiring the best "talent " for the job. Qualifications Answer the Customers call in a friendly and professional manner Establish and maintain good customer relations with both internal and external customers . Diffuse difficult customer situations Excellent oral & written communication skills Ability to multitask effectively Ability to work independently in a fast pace situation PC and Systems knowledge (MS Office Suite including strong excel skills) Must be able to handle multiple customer situations and temperaments while performing repetitive tasks Experience: 1 year taking calls in a call center environment . Education: Minimum: High School Diploma or Equivalent. Additional Information $14/hr 3 MONTHS

We are looking for a *Customer Service Specialist* to join a growing team in the healthcare and laboratory services industry. This position is ideal for someone who is detail-oriented, dependable, and passionate about providing exceptional customer support. You will handle incoming inquiries from healthcare providers, pharmacies, patients, insurance companies, and the general public, while managing sensitive and complex issues related to laboratory testing and results. *Responsibilities* * Answer incoming calls, emails, and faxes from customers and the general public. * Provide information about testing services and pricing. * Research and follow through on customer inquiries and issues. * Set up new customer accounts and enter orders accurately. * Log and notate calls and actions in the database. * Determine when calls require escalation to leads or management. * Apply company policies and procedures consistently. * Cross-train in other departments to enhance collaboration. * Report customer issues and internal challenges to leadership. * Adhere to assigned work schedule, including start/end times and breaks. * Follow ergonomic and safe working practices, including taking short breaks to regroup. * Perform other duties as assigned to support department operations. *Qualifications* * Previous customer service experience (healthcare or laboratory preferred). * Strong communication and problem-solving skills. * Ability to manage multiple tasks in a fast-paced environment. *Job Type & Location* This is a Contract to Hire position based out of Portland, OR. *Pay and Benefits*The pay range for this position is $21.00 - $21.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) *Workplace Type*This is a fully onsite position in Portland,OR. *Application Deadline*This position is anticipated to close on Jan 21, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Arrow Sanitary, a Waste Connections company, is looking for aCustomer ServiceRepresentativeto work in our Call CenterinPortland, OR! Schedule is Monday - Friday Shift is8:00 AM to 5:00 PM Starting wage is$21.00/hourwith a$.50 increaseafter6-monthsof employment. Safety Sensitive:No DUTIES AND RESPONSIBILITIES: Work in conjunction with other departments to resolve customer disputes & demonstrate the ability to become proficient in the use of proprietary operational systems. Interviews customers and records interview information into computer forcustomer service, talks with customers by phone and in person, to receive orders for installation, turn on, discontinuance, or change in service. Fills out contract forms, determines charges for service requested, collects deposits, prepares change of address records and issues discontinuance orders. Demonstrate effective use of software applications, at a minimum MS Wordand Excel proficient. Delivers services to customers in a manner that promotes goodwill. Interacts with customers and Waste Connections employees to determine service requirements and resolve problems or complaints. Work in a fast paced, cooperative, high call volume environment. Solicit sale of new or additional services. Cover for the reception desk when necessary. WORKING CONDITIONS AND PHYSICAL EFFORT: Work environment is an In-Personoffice setting. Areas are clean, ventilated, and well lighted. OurCustomer ServiceReps normally have their own workstation or cubicle space and are equipped with a telephone, headset, and computer. CSR call areas can be noisy and work may be repetitious and stressful, with little time in between calls, while still providing excellent service. Some calls are evaluated to ensure high standards. Also, long periods spent sitting, typing, or looking at a computer screen are common. MINIMUM JOB REQUIREMENTS: Ability to read, write, comprehend and communicate in English. High school diploma or equivalent preferred. 2 years of Customer Serviceor Call Center experience. Experience with MS Word, Excel, and Email preferred. Typing and 10-key skills are required. Minimum typing speed of 35 WPM (Words Per Minute) with 95% accuracy. Excellent organization andcommunication skills. Ability to analyze and solve problems. Gather data, compile information, and prepare reports. To be considered for any of our current openings you must complete an application at************************* Application information and additional instructions can be found once you select your position of interest. We offer excellent benefits including: medical, dental, vision, flexible spending account, long term & short term disability, life insurance, 401K retirement and unlimited opportunities to "Connect with Your Future". A link to our benefits overview can be found here:us/en/benefits Waste Connections is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.

Renuity Call Center Sales Representative Starting wage: $20/hr with uncapped bonus The home improvement industry is broken. Renuity is here to fix it. We're on a mission to revolutionize home improvement, making it faster, easier, and stress-free to upgrade your home inside and out. Whether it's a new bath, a custom closet, or exterior upgrades, we help people create homes they love - without the hassle. With expert teams in 36 states and counting, there's probably a Renuity home in your neighborhood. And we're just getting started. If you're ready to build the future of home improvement, join us. What We Offer Competitive Pay: Starting wage $20/hr with uncapped competitive bonus structure! (Full pay range for this role is $20 - $28/hr) Full 5-day work schedule (Saturday-Sunday Required) Comprehensive benefits including medical, dental, and vision Opportunity to work with a nationally recognized brand, Kohler! About the Role Provide exceptional communication skills by answering incoming calls from customers promptly and professionally, ready to uncover their needs and schedule a consultation with a product expert. Ensure accurate entry of all appointment and customer information into the CRM system. Make outbound calls to potential customers to follow up on various initiatives. Key Qualifications Exceptional verbal and written communication skills with the ability to speak clearly and concisely over the phone. Exceptional multi-tasking skills (talk and type simultaneously) with the ability to manage high volumes of inbound and outbound calls in a timely manner. Expertise in overcoming objections and solving problems. No prior call center experience required! About Renuity Renuity, headquartered in Charlotte, NC, is a leading home improvement services business with a rapidly expanding national footprint. Renuity currently operates across 36 states and has created hundreds of thousands of happier homeowners across the United States who have chosen Renuity for their home improvement needs. Renuity is redefining the home improvement experience with a focus on trust, innovation and customer-first service. To learn more, visit Renuity's About Us page. #RHB Renuity and its affiliates are committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact ******************************. If you have a question regarding your application, please contact ****************** To access Renuity's Privacy Policy, please click here: Privacy Policy