Customer care representative jobs in Reno, NV - 274 jobs

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Responsibilities Establish customer relationships and follow up with customers, as needed. Use a customer-focused, needs-based review process to educate customers about insurance options. Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. As an Agent Team Member, you will receive... 401K Salary plus commission/bonus Health benefits Paid time off (vacation and personal/sick days) Growth potential/Opportunity for advancement within my agency Hiring Bonus up to $ Requirements Interest in marketing products and services based on customer needs Excellent communication skills - written, verbal and listening People-oriented Detail oriented Proactive in problem solving Able to learn computer functions Ability to work in a team environment If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.

Cintas is seeking a Route Service Representative to manage and grow customer accounts in the Rental Division. Our partners drive a truck along an established route and service and sell within an existing customer base. It is a physical, fast-paced, indoor/outdoor position in which our partners deliver and pick up uniforms, shop towels, chemical cleaning products and other facility service products. Our Route Service Representatives enjoy: - Comprehensive 10-week training program with **starting hourly rate of $26.00/hour,** until assigned a route - Solid base salary and commission potential after being assigned a route - Majority work a 4-Day workweek - Majority work no nights or weekends - Monthly/Quarterly performance bonuses & incentives Key Responsibilities Include: - You are the face of Cintas to our customers and must work to build rapport with key decision makers - Ensure quality standards, and proactively solve customer concerns. - Grow our existing customer base by upselling and cross-selling additional products and services - Negotiating service agreement renewals and control inventory while working professionally and safely - Comply with driving and vehicle regulations. **Skills/Qualifications** Required Qualified candidates must meet all requirements outlined by the Department of Transportation (DOT) for driving a regulated vehicle weighing more than 10,000 lbs. In order to comply with DOT requirements, qualified candidates must, prior to their first day of employment: - Have an active driver's license - Be at least 21 years of age - Obtain a DOT medical certification - Provide documentation regarding their previous employment All successful candidates will also possess: - The ability to meet the physical requirements of the position - A High School diploma, GED or Military Service - The ability to demonstrate a strong customer service orientation - Self-motivation and the drive to work in an environment that relies on teamwork to meet goals - A positive attitude, along with ambition, organization and service spirit This is a rewarding opportunity! To support our aggressive growth plans, we offer unique opportunities, including advancement, ongoing training, mentoring and the opportunity to develop world class business skills. **Benefits** Cintas offers comprehensive and competitive medical, dental and vision benefits, with premiums below the national average. We offer flexibility with four different medical plan options; one plan is offered at zero cost. Additionally, our employee-partners enjoy: - Competitive Pay - 401(k) with Company Match/Profit Sharing/Employee Stock Ownership Plan (ESOP) - Disability, Life and AD&D Insurance, 100% Company Paid - Paid Time Off and Holidays - Skills Development, Training and Career Advancement Opportunities **Compensation** A reasonable estimate of base salary for this role ranges between_______________. The range takes into account factors that are considered in making compensation decisions including, but not limited to, skill sets, experience and training, and other business and organization needs. Please note, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decision are dependent on the facts and circumstances of each decision. **Company Information** Cintas Corporation helps more than one million businesses of all types and sizes get Ready to open their doors with confidence every day by providing products and services that help keep their customers' facilities and employees clean, safe, and looking their best. With offerings including uniforms, mats, mops, towels, restroom supplies, workplace water services, first aid and safety products, eye-wash stations, safety training, fire extinguishers, sprinkler systems and alarm service, Cintas helps customers get Ready for the Workday. Headquartered in the U.S., Cincinnati, OH, Cintas is a publicly held Fortune 500 company traded over the Nasdaq Global Select Market under the symbol CTAS and is a component of both the Standard & Poor's 500 Index and Nasdaq-100 Index. Cintas Corporation is proud to be an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national origin, age, genetic information, disability, protected veteran status, or any other characteristic or category protected by local, state, or federal law. This job posting will remain open for at least five (5) days. **Job Category:** SSR **Organization:** Rental **Employee Status:** Regular **Schedule:** Full Time **Shift:** 1st Shift #INDT1

Answer inbound calls/emails. Handle customer problems and questions using multiple computer programs. Create service tickets for issues. Following up with customers within specified timeframes with resolutions/updates via outbound calls/email Work on Customer Service, Agent, Service, Customer, Retail

Share: share to e-mail Job Title: Customer Service Associate Who we are: As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. You'll often hear us say that we are "Thrift Proud." It's the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make it possible. Learn more about the Savers family of thrift stores, our impact, and the #ThriftProud movement at savers.com. Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec) and Savers Australia. Summary & Positions: At Savers / Value Village our Customer Service Associates create an awesome experience for our Customers, Donors and other Team Members. We are hiring for both Full Time and Part Time Customer Service Associates. What you can expect: The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute. To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities. An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members. What you get: Comprehensive onboarding and training from day one. In-house expertise! Our training department / Savers University develops and delivers robust training to every team member across our organization - from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings. Benefits offerings including: Bundled health plans such as medical, Rx, dental and vision Company-paid life insurance for extra protection and peace of mind Programs to stop smoking, diabetes management coaching, and on demand care options. A 401k plan with generous company matching contributions to assist you in saving for a secure financial future. Paid time off from work for leisure or other hobbies. A range of mental health services to assist you in managing daily life. Savers is an E-Verify employer 3800-250 South Kietzke Lane, Reno, NV 89502 Share: share to e-mail

Are you a people-person who enjoys staying busy, helping others, and working in a fast-paced environment? Rebel Convenience Stores is looking for friendly and reliable Customer Service Associates to join our team! If you thrive in a customer-focused role and want to be part of a fun, supportive, and growing team - we want to meet you! As part of our team, you'll enjoy a $500 sign-on bonus* (paid after 6 months of employment) and a $500 retention bonus* (paid after 1 year). RESTRICTIONS APPLY (Ask your recruiter for more information) What You'll Do: As a CSA, you're the face of the store. You'll provide fast, friendly service while keeping our store clean, stocked, and running smoothly. Every day is different - and we'll give you the tools to succeed! Greet customers warmly and provide exceptional service Ring up sales using our modern POS system, including lottery, fuel, and prepaid cards Upsell promotions and help customers find what they need Maintain a clean and organized store environment (inside and out) Operate and maintain food and beverage machines (coffee, fountain drinks, hot food) Restock and rotate merchandise using FIFO method Follow safety and loss prevention procedures Help customers with pump, car wash, or air hose as needed Accurately handle cash, credit cards, and safe deposits Follow all age-restricted sale laws (alcohol, tobacco, lottery) Complete all required training and shift duties What You Bring: Must be 18 years or older High School diploma or GED (preferred) Excellent communication and customer service skills Ability to work alone or with minimal supervision Reliable and punctual with a strong work ethic Comfortable standing for up to 8 hours Able to occasionally lift up to 30 lbs and climb ladders Willing to work weekends, holidays, and overnight shifts Basic math and computer skills Authorized to work in the U.S. Perks of Working at Rebel: Flexible schedules to fit your lifestyle Paid on-the-job training Career growth opportunities - we promote from within A team-oriented and positive workplace culture Competitive pay and eligibility for benefits (Full-Time Employees Only) ? Join the Rebel Team! Whether you're looking to build a long-term career or earn extra income, you'll love being part of the Rebel family. Apply today to become a Customer Service Associate at our store and help us deliver the best convenience experience in the neighborhood!

Passionate, dedicated employees who bring the Atlantic Attitude to life will enjoy more than just a great employee culture. They'll enjoy coming to work in an environment full of variety where they can build relationships and exceed customer expectations.

ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Bret Andreas - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred. BENEFITS: Hourly pay plus commission/bonus Growth potential/Opportunity for advancement within my office Paid time off (vacation and personal/sick days) Valuable career-building experience Health coverage for employee only. Retirement Plan after 2 years of employment Commission available once licensed Team bonuses Licensing can be done after hire before 30 days The salary range will be $45-$70 depending on licensing and also include commissions.

Customer Service Coordinator Job ID 252758 Posted 23-Dec-2025 Service line GWS Segment Role type Full-time Areas of Interest Customer Service Location(s) Columbus - Ohio - United States of America, Dallas - Texas - United States of America, Phoenix - Customer Service, Customer Service Coordinator, Coordinator, Retail, Property Management, Service

You will be working as part of a team in a high energy, fast paced, environment working with our customers and filling their orders. Our customers are heating and air conditioning Contractors. Our job is to help them get everything they need to complete each of their jobs as quickly as possible. We are looking for people to join our team that simply love to help people. At Geary Pacific helping people is a team sport. No experience? No problem! We will teach you everything you need to know while working alongside others that truly enjoy what they are doing. The position reports to the Branch Manager. Key Tasks: Inbound & Outbound calls Generating sales orders and quotes Product Merchandising Order Picking and receiving Benefits: We provide an extensive benefits program that includes: Medical; Dental; Vision; Life and Long Term Disability Insurance; 401k with matching; Profit Sharing; Paid vacation, Personal Time, and Paid Holidays. A little bit about us....... Geary Pacific Supply is headquartered in Anaheim, CA. and was established in 1961. We provide heating, air conditioning, and ventilation products to the Contractors that install and service the products. Our company culture is focused on providing our customers, suppliers, and teammates with professional, knowledgeable, and friendly service. Learn more about us at ************************************* Please click on the video link to see what it is like to be part of the Geary Pacific Team. **************************** $18-21/hour

Part-time Description We are currently seeking a skilled and enthusiastic Customer Service Specialist to join our team and contribute to the success of our student salon floor. As a Customer Service Specialist on our student salon floor, you will be the face of our institution, ensuring an exceptional customer experience for all salon clients. You will be vital in managing client appointments, providing excellent service, and supporting our students' learning and development. This position offers a unique opportunity to work in a dynamic and creative environment while assisting in shaping the next generation of beauty professionals. Responsibilities: Greet and welcome salon clients in a friendly and professional manner, creating a positive first impression. Assist clients in scheduling appointments, managing their preferences, and addressing any inquiries or concerns. Collaborate with salon instructors and students to coordinate and manage client bookings, ensuring efficient scheduling and smooth salon operations. Provide exceptional customer service, attending to clients' needs and preferences throughout their salon experience. Maintain a clean and organized salon floor, including workstations, tools, and common areas, to ensure a professional and inviting atmosphere. Handle client complaints or issues professionally and on time, working towards resolutions and maintaining client satisfaction. Process payments and manage cash register transactions. Promote salon services and special promotions to clients, encouraging repeat business and generating referrals. Stay updated with industry trends, techniques, and product knowledge to provide knowledgeable recommendations to clients and students. Assist with other administrative tasks and salon projects as needed. Requirements Requirements: High school diploma or equivalent is preferred. Additional education or training in customer service or hospitality is preferred. Previous experience in a customer service role, preferably in the beauty or salon industry. Strong interpersonal skills with the ability to communicate effectively and professionally with clients, students, and staff. Excellent organizational skills and attention to detail in managing appointments and salon operations. Enthusiasm for working with students and supporting their learning and development. Ability to multitask, work in a fast-paced environment, and adapt to changing priorities. Proficiency in using salon management software or booking systems is a plus. Basic knowledge of cosmetology services, terminology, and beauty product brands. Professional appearance and grooming standards to represent the institution and maintain a positive salon environment. Flexibility to work evenings and weekends based on salon hours and client demands. Company Benefits include a 401(k) retirement plan and Employee Stock Ownership Plan. Career advancement opportunities! An Equal Opportunity Employer. If you're interested, Apply Now! Milan Institute is a private post-secondary college and a leader in the Allied Health, Business, and Cosmetology fields. We invite you to visit our website at ********************** to learn more about Milan Institute. You may visit the Milan Institute website at ********************** for information on campus crime statistics.

Collaborate with Parts, Service & Sales teams to develop client service repair options to insure client loyalty, revenues, and net profits. Serve as a single point of contact for the assigned client base. Receive and respond to all of the assigned client's needs and service requests. Utilize technical and system knowledge and product/services expertise to understand client needs and provide best in class problem resolution. Maintain client satisfaction to a level that exceeds expectations and increases market share or equipment uptime and provides cost saving solutions to external and internal clients. ESSENTIAL FUNCTIONS: Serve as a single point of contact for the assigned client base. Receive and respond to all of the client's needs, service requests and direct the additional services or resources follow up. Utilize technical and system knowledge and product/services expertise to understand client needs and provide best in class problem resolution and prioritization. Educate the client and respond to questions regarding products, parts,services and warranty options that are available through all internal and external facilities. Serve as the client's resident expert in Empire's solutions offerings. Identify and present other service offerings to the client to optimize the level of service and to lower client's overall maintenance costs. Influence the established clients' sales and profit goals and client satisfaction goals while adding value to the client repair. Take initial call and direct service requests to internal or external facility. Ensure internal/external facility's understanding of the specific request. Provide the client with highly organized, effective, and efficient communication. Partner with internal or external teams to ensure work assignments are carried out on schedule and within an acceptable timeframe. Stay up to date on the status of assigned jobs in progress. Work with clients on timely preventative maintenance to achieve satisfaction while driving down cost and prevent unnecessary repairs. Approve estimates as directed by internal and external partners and/or management. Effectively manage client experience with ongoing follow up and communication to promote and ensure credibility and maintain a high level of client satisfaction. Ensure that the Service Advisor function is covered at all times. Monitor and respond to all assigned calls, emails, texts in a timely manner. Work safely at all times. Adhere to all applicable safety policies. Comply with all company policies, procedures and standards. ADDITIONAL RESPONSIBILITIES: Respond to service requests in a professional manner at all times whether in office, on call or at home. Listen carefully, speak and act courteously while showing genuine concern for the client's issue. Review pro-formas to ensure expectations are met and client approval is obtained in timely manner. Follow up with client on the invoicing and status of repair. Review client repair history to identify repair options, obtain technical information through current systems, and prepare the call in. Partner with shop planners, leads, and/or managers to negotiate settlements, discuss and resolve discrepancies, and balance client and Empire's interests at all times. Cooperate well with personnel in other work centers and departments and maintains good employee relations. Actively participate in department and/or client meetings. Provide feedback internally to drive change sufficient to meet market demands and provide viable client solutions. Work within current systems to ensure all equipment/vehicle records are maintained for accuracy and thoroughness. Perform other duties as assigned. Work within and promote corporate values. KNOWLEDGE SKILLS AND ABILITIES: Must have interpersonal, management, organization and planning skills sufficient to professionally assist clients, direct people and maintain acceptable levels of productivity. Ability to influence and motivate others. Previous knowledge of repairing, reconditioning and operating various equipment and medium/heavy duty trucks, engines and related components is preferred. Must be able to technically assist and understand client needs and provide problem resolution. Must be able and willing to accept, communicate and enforce company policies, procedures and regulations. Must be able to utilize computer based service and work order management systems. Must have planning and organization skills sufficient to accurately track various services requests and provide instructions to numerous service people simultaneously. Must possess assigned knowledge and experience relative to the equipment industry. Must have necessary negotiation skills to effectively reach an agreement with the client and/or vendors. Must be a motivated self-starter. Must have sufficient knowledge to understand client opportunities and to express these opportunities to the appropriate area within Empire. Must have sufficient knowledge to effectively utilize Internet, e-mail, spreadsheets, word processing programs and database management. Ability to maintain consistent attendance to meet all company standards and requirements. Must have acceptable attendance to meet all company standards and requirements. EDUCATION AND EXPERIENCE: Proof of high school diploma or General Education Degree (GED). College degree preferred. Minimum of 3 years in a service advisor, client support, or related technical field. Previous experience utilizing a computer-oriented management system similar to Empire. Previous general experience in a Caterpillar Dealer Service Department preferred. Must be able to communicate (speak, read, comprehend, write) in English. PHYSICAL DEMANDS: The Physical Demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, use hands and talk or hear. The employee frequently is required to stand and walk. The employee is occasionally required to lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus. This position is designated as a "Safety-Sensitive Position". A Safety-Sensitive Position includes tasks or duties that EMPIRE in good faith believes could affect the safety or health of the employee performing the task or others. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly exposed to indoor controlled environment. The employee is occasionally exposed to wet and/or humid conditions, outdoor weather, extreme cold, and extreme heat. The noise level in the work environment is usually office moderate.

Fulfillment / Warehouse For over 25 years, Walkenhorst's has made it possible to send packages to inmates incarcerated in correctional facilities. We serve inmates and their families and friends across the nation. We are committed to quality service, selection, and complete satisfaction. We are family-owned and operated. Job Description Summary of major responsibilities Locate, Scan, and Pick Items for individual orders Arrange and Pack Items/Orders Into Shipping Boxes Job Duties/Responsibilities include but are not limited to Throw away empty boxes in designated bins Stock your stations and/or carts Report any spill or accident immediately Become cross-trained to maintain workflow balance All other duties based on business needs Qualifications include A Brisk walking speed Lift up to 40lbs An understanding of warehouse safety Job Type: Full-time, Hourly Position Hours are Monday- Friday 7 am - 3:30 pm Typical workweek is 40 hours Overtime 7 am - 5 pm Compensation Hourly compensation No cap Incentive Program Provided Benefits: Health Insurance Paid Holidays Paid Time Off 401K - Profit Sharing Free Snacks & Products Working with a fantastic team of people If you are interested in this position or any other we have to offer, please apply here or on our website at Job Listings - Walkenhorst's Jobs (applicantpro.com). You may also drop off your resume in person at 445 Ingenuity Ave Sparks NV 89441, from 9 am - 4 pm. Job Posted by ApplicantPro

Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care. We are more than just a call centre; we are a vital support line and a compassionate ear for some of the most vulnerable members of our communities, and we are seeking a dedicated Customer Service Advisor to join our team. This is a United Kingdom, Homebased position. You must be living in the United Kingdom, with the correct Right to Work in the UK (British passport/VISA etc.) to be considered for this role. Any applications from outside of the UK will not be considered. This role will be working late shifts - 5 x 7.5 hour days between 12pm - 10pm Monday-Sunday and will work some weekends, which could be 1 Saturday or Sunday or on occasions the full weekend and some bank holidays.. The shifts will be a mixture of these hours and a rota will be provided in advance. 12pm - 8pm 1pm - 9pm 2pm - 10pm. Start date: Monday 19th January 2026. This role is perfect for someone who is passionate about providing help to those who need it most. As a Customer Service Advisor in our contact centre, you will play a crucial role in delivering outstanding service to our service users by handling a high volume of calls, emails, and live chats. Partnering with the esteemed charity, Migrant Help, you will provide essential support to Asylum Seekers, making a significant difference in their lives. 1. Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary. 2. Identify and address safeguarding concerns promptly and effectively. 3. Meet customer service standards and performance goals. 4. Respond to difficult and sensitive cases with empathy, patience, and resilience. 5. Deliver information services across multiple channels (telephone, online, email, and live chat). 6. Resolve service user issues proactively, calmly, and professionally. 7. Offer guidance, tailored recommendations, and signposting to Service Users. 8. Follow established processes and adjust to evolving procedures. 9. Manage confidential information with strict adherence to data protection standards. 10. Proactively seek and address feedback to drive continuous improvement in role. Qualifications & Experience • Experience performing under pressure and handling demanding situations whilst staying calm and patient. • Experience maintaining high levels of accuracy and attention to detail in all tasks. • Experience collaborating with diverse teams to achieve common goals. • Ability to solve complex problems and deliver solutions in a timely manner. • Experience managing multiple tasks efficiently, ensuring deadlines are met and quality is maintained. • Ability to resolve conflict, ensuring a positive outcome. • Ability to work independently, demonstrating initiative and good decision-making skills. • Strong written English skills to accurately input and record service user information. Desirable • Experience working with service users with additional needs and adapting to unique requirements. • Awareness of mental health issues and a passion for further learning and development in this area. Individual Competencies • Ability to maintain composure and effectiveness in challenging and sometimes distressing situations, being able to regain stability following setbacks. • Ability to listen and engage with service users, understanding their needs and replying appropriately. • Ability to show empathy towards other's experiences and emotions. • Clear, effective and engaging communication skills with service users. • A positive approach to fostering an encouraging environment for colleagues and service users. • Proficient using a variety of digital software applications, and openness to learning new technologies. • Ability to prioritise time and tasks to meet deadlines and achieve objectives. • An open approach to embracing diverse perspectives and adapting to new ideas and ways of working. • Ability to adapt to changing environments and needs, being flexible and resilient in situations. • Ability to demonstrate the Maximus Values by showcasing integrity, taking accountability for actions and decisions, and upholding high ethical standards. Desirable • Possess cultural awareness, with the ability to respect and interact with people from diverse backgrounds. EEO Statement Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post. We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process. Minimum Salary £ 25,185.00 Maximum Salary £ 25,185.00

Job Description Customer Acct Rep Business Office - Per Diem* *IMPORTANT NOTE: In lieu of benefits due to "per diem" status, 15% will be added to the hourly rate. Per diem employees are offered work on an "as-needed" basis. POSITION SUMMARY: Customer Account Representative follows up on outstanding accounts and unpaid balances via mail, email, and telephone. They will utilize electronic billing and medical retrieval systems as well as their knowledge of medical billing and customer service to resolve outstanding self-pay account balances and to maximize collection practices. The associate will demonstrate a patient centered service orientation which consistently aims at exceeding client expectations and which contributes positively to the greater working environment. POSITION REQUIREMENTS: Minimum Education: High School Diploma or equivalent. Minimum Work Experience Required: Effective communication, interpersonal, organizational and problem solving skills. Strong verbal, reading, and writing skills; professional phone etiquette and strong customer service skills. Adapts positively to changes in the work setting with ease. Flexibility with days and start/end times. Minimum Work Experience Preferred: 3 or more year relevant experience in medical collections or hospital/professional billing preferred. 3 or more years in customer service or healthcare setting preferred. Proficiency with Microsoft Office (Word and Excel) preferred. In compliance with HIPAA and patient safety standards, must be able to effectively communicate; Bilingual abilities in English/Spanish preferred. Knowledge EPIC Health Information Systems preferred. POSITION ESSENTIAL FUNCTIONS: Collections Manages assigned patient accounts; contacting patients and collecting outstanding balances. Identifies accounts eligible for transfer to outside collection agency. Utilize telephone and computer methods to track the status of each patient account. Effectively negotiates payment plans and settlements. Resolves patient account credits. Ensures accuracy of the registration data including health insurance, patient portion, and patient demographic. Collaborate with outside collection agencies. Prepares and monitors liens against patient accounts, including preparation of settlement agreements. Processes bankruptcy notices to corresponding account balances. Payment Posting Post all payments received by patients into Health Information System. Prepare payments for deposit and reconcile cash daily. Performs discount and other related adjustments approved by leadership. Customer Service Answers telephones, routes callers, returns messages and provides routine information to callers in a timely manner. Relays messages to appropriate staff members. Process patient correspondence. Screen patients for financial assistance, coordinating with appropriate internal and external personnel. Demonstrates initiative and resourcefulness by making recommendations and communicating trends and issues to your supervisor. CARSON VALLEY HEALTH IS PROUD TO BE RECOGNIZED AS A FINALIST IN THE "BEST PLACES TO WORK" - NORTHERN NEVADA, 2021, 2022, 2024 & 2025! WE LOOK FORWARD TO WELCOMING YOU TO OUR TEAM!! Per Diem positions have no guaranteed hours or set schedule. The position will fill in for individuals who take unplanned and/or planned time off.

Bargaining Unit: EA Rate of Pay: $28.46/hour + DOE Serves as the primary point of contact for the community calling the District for a wide variety of questions and information requests. Answers calls from the hospital's main telephone numbers and calls routed from the physician offices and departments for scheduling. Obtains authorizations for primary care and specialist consults, diagnostic imaging and other referrals as assigned. Access Center tasks include: Scheduling Pre-registration E-verifying Determining and collecting the patient's out-of-pocket expenses (co-pays, deductibles, etc) Signing patients up for self-service options Authorizations Essential Duties and Responsibilities Schedules appointments for primary care, specialty providers and hospital services. Provides information to callers including directions, addresses, telephone numbers, appointment times, etc. Answers incoming phone calls to hospital's main numbers, routes calls appropriately. Serves as the primary point of contact for patients scheduling outpatient appointments in the District; may be via telephone or electronic means. Educates patients on various self-service programs offered by the District (patient portal, etc.). Works with patients, families, providers, clinical and non-clinical staff to coordinate the patient's experience through-out the process of accessing healthcare. Interviews patients to effectively schedule and register. Collects, verifies and updates patient demographics, guarantor information and insurance information. Establishes eligibility and verifies benefits. Determines and collects co-pays and estimated out-of-pocket expense as appropriate. Advises patient and families of hospital financial policies. Refers to financial counselor as appropriate. Obtains authorizations if assigned. Follows established parameters to ensure procedures, treatments, tests, and appointments are scheduled with the required amount of time and with the appropriate resources. Articulates information in a manner that patients, guarantors, and family members understand. Key contributor to patient satisfaction initiatives by participating in process improvement activities as well as providing a high quality contact experience for the patient with every interaction. Provides the patient with preparation instructions pertinent to their service. Communicates regularly with patients, families, care-givers, providers, clinical and non-clinical staff as necessary for the completion of authorizations. Contacts the insurance company and requests authorization; documents completely the interaction in the Electronic Medical Record (EMR), including person(s) spoken to, outcome and any authorization numbers. Follows up with providers and patients regarding denied authorizations or requests for additional information. Reads and interprets provider notes in order to obtain authorization. Confirms medical necessity of ordered procedure(s). Prioritizes tasks and follows work through to completion. Follows established parameters to ensure procedures, treatments, tests, and appointments are authorized completely. Navigates multiple computer applications and interprets financial and insurance information. Performs to department productivity and accuracy expectations. Maintains and updates knowledge regarding all types of insurance and healthcare coverage, utilizing reference materials provided. Demonstrates System Values in performance and behavior. Complies with System policies and procedures. Other duties as may be assigned. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Supervisory Responsibilities No supervisory responsibilities Minimum Education/Experience No educational requirement and 6 months to 1 year of experience Required Licenses/Certifications None Other Experience/Qualifications Demonstrates clear, courteous and pleasant communication skills with appropriate usage of grammar, pronunciation. Excellent customer service skills. Self-motivated and goal oriented with the ability to multi-task. Team oriented. Positive, open-minded, and focused on continuous improvement. Ability to learn new processes, procedures and software programs quickly, while demonstrating attention to detail and accuracy. Analytical and problem solving skills. Navigate multiple applications simultaneously #LI-OnSite

An outstanding, highly respected insurance brokerage, in Carson City is seeking a full-time producer in Property and Casualty, to replace a team member who is retiring. This position is a base plus commissions position. You will need a current Nevada Property & Casualty License. The right candidate will be responsible, energetic, honest and disciplined. A stable work history is a must. If you believe you have what it takes to join our team, please reply with your resume and a short summary about your professional background, and current state licenses. Qualifications You will: Help maintain current client flow Help walk in customers/ and work appointments Prospect to generate new business through leads and referrals Generate quotes Provide “white glove” customer service/ Maintain our high retention rates Conduct policy reviews and renew policies Process payments Cross-sell/ up-sell Growing agency relationships with new and current customers Base plus Commissions Performance bonuses Additional Information All your information will be kept confidential according to EEO guidelines.

Cintas is seeking a Route Service Representative to manage and grow customer accounts in the Rental Division. Our partners drive a truck along an established route and service and sell within an existing customer base. It is a physical, fast-paced, i Representative, Service, Manufacturing, Retail, Training

Customer Service Coordinator Job ID 252756 Posted 23-Dec-2025 Service line GWS Segment Role type Full-time Areas of Interest Customer Service Location(s) Columbus - Ohio - United States of America, Remote - US - Remote - US - United States of America Customer Service, Customer Service Coordinator, Coordinator, Retail, Property Management, Service

*IMPORTANT NOTE: In lieu of benefits due to "per diem" status, 15% will be added to the hourly rate. Per diem employees are offered work on an "as-needed" basis. Customer Account Representative follows up on outstanding accounts and unpaid balances via mail, email, and telephone. They will utilize electronic billing and medical retrieval systems as well as their knowledge of medical billing and customer service to resolve outstanding self-pay account balances and to maximize collection practices. The associate will demonstrate a patient centered service orientation which consistently aims at exceeding client expectations and which contributes positively to the greater working environment. POSITION REQUIREMENTS: Minimum Education: High School Diploma or equivalent. Minimum Work Experience Required: Effective communication, interpersonal, organizational and problem solving skills. Strong verbal, reading, and writing skills; professional phone etiquette and strong customer service skills. Adapts positively to changes in the work setting with ease. Flexibility with days and start/end times. Minimum Work Experience Preferred: 3 or more year relevant experience in medical collections or hospital/professional billing preferred. 3 or more years in customer service or healthcare setting preferred. Proficiency with Microsoft Office (Word and Excel) preferred. In compliance with HIPAA and patient safety standards, must be able to effectively communicate; Bilingual abilities in English/Spanish preferred. Knowledge EPIC Health Information Systems preferred. POSITION ESSENTIAL FUNCTIONS: Collections Manages assigned patient accounts; contacting patients and collecting outstanding balances. Identifies accounts eligible for transfer to outside collection agency. Utilize telephone and computer methods to track the status of each patient account. Effectively negotiates payment plans and settlements. Resolves patient account credits. Ensures accuracy of the registration data including health insurance, patient portion, and patient demographic. Collaborate with outside collection agencies. Prepares and monitors liens against patient accounts, including preparation of settlement agreements. Processes bankruptcy notices to corresponding account balances. Payment Posting Post all payments received by patients into Health Information System. Prepare payments for deposit and reconcile cash daily. Performs discount and other related adjustments approved by leadership. Customer Service Answers telephones, routes callers, returns messages and provides routine information to callers in a timely manner. Relays messages to appropriate staff members. Process patient correspondence. Screen patients for financial assistance, coordinating with appropriate internal and external personnel. Demonstrates initiative and resourcefulness by making recommendations and communicating trends and issues to your supervisor. CARSON VALLEY HEALTH IS PROUD TO BE RECOGNIZED AS A FINALIST IN THE "BEST PLACES TO WORK" - NORTHERN NEVADA, 2021, 2022, 2024 & 2025! WE LOOK FORWARD TO WELCOMING YOU TO OUR TEAM!! Per Diem positions have no guaranteed hours or set schedule. The position will fill in for individuals who take unplanned and/or planned time off.