Customer care representative jobs in Richland, WA - 190 jobs
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Collections, Customer Service
Customer Relations Representative - State Farm Agent Team Member
Craig Griffiths-State Farm Agent
Customer care representative job in Richland, WA
Job DescriptionBenefits:
Bonus based on performance
Competitive salary
Flexible schedule
Opportunity for advancement
Paid time off
Training & development
*Seeking Bilingual Spanish Applicants*
Position Overview:
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.
Responsibilities:
Establish customer relationships and follow up with customers, as needed.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
Requirements:
Interest in marketing products and services based on customer needs
Excellent communication skills - written, verbal and listening
People-oriented
Detail oriented
Proactive in problem solving
Able to learn computer functions
Ability to work in a team environment
Bilingual Spanish preferred
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
$40k-51k yearly est. 13d ago
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Customer Relations Representative - State Farm Agent Team Member
Rhonda Urich-State Farm Agent
Customer care representative job in Richland, WA
Job DescriptionBenefits:
Simple IRA
Licensing paid by agency
Bonus based on performance
Competitive salary
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Training & development
ROLE DESCRIPTION:
As a Customer Relations Representative - State Farm Agent Team Member with Rhonda Urich - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Manage customer inquiries and resolve issues.
Maintain customer records and update information as needed.
Assist with customer retention strategies.
Coordinate with other departments to ensure customer satisfaction.
QUALIFICATIONS:
Communication and problem-solving skills.
Experience in customer service preferred.
Ability to handle high-stress situations calmly.
Bilingual Spanish preferred.
$40k-51k yearly est. 28d ago
Customer Relations Representative - State Farm Agent Team Member
Larry Hall-State Farm Agent
Customer care representative job in Richland, WA
Job DescriptionBenefits:
Competitive salary
Paid time off
Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Relations Representative - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.
Responsibilities
Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Maintain a strong work ethic with a total commitment to success each and every day.
As an Agent Team Member, you will receive...
Salary plus commission/bonus
Paid time off (vacation and personal/sick days)
Growth potential/Opportunity for advancement within my agency
Requirements
Excellent communication skills - written, verbal and listening
Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
People-oriented
Detail oriented
Property and Casualty license (must be able to obtain)
Life and Health license (must be able to obtain)
Personal Lines Licenses (must be able to obtain)
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
$40k-51k yearly est. 2d ago
Truck Rental Customer Service Representative - Pasco
Enterprise Rent-A-Car 4.4
Customer care representative job in Kennewick, WA
Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working towards our shared vision to be the world's best and most trusted mobility company.
The Enterprise Truck Division of Enterprise Mobility has an exciting opportunity for a Customer Assistance Representative Sr (CAR Sr). The Customer Assistance Representative Sr (CAR Sr) will provide a high level of customer service by assisting both internal and external customers, primarily face-to-face, supporting their branch and rental needs. The CAR Sr will gain knowledge through local training and hands-on experience to provide administrative support, service customers, and act as a rental back-up in a large home city branch or airport location.
This position pays $20.50 / hour and is located at our Pasco Truck location - 4302 N Swallow Ave. Pasco, WA 99301.
We offer a robust Benefits Package including, but not limited to:
* Paid Time Off, starting with 14 days off in your first year + 6 paid holidays
* Health, Dental, Vision insurance; Life Insurance; Prescription coverage
* Employee discounts on car rentals, car purchases and much more!
* 401(k) retirement plan with company match and profit sharing
We have the following schedule available:
* Monday: 7:30 am to 4:30pm
* Tuesday: 7:30 am to 4:30pm
* Wednesday: 7:30 am to 4:30pm
* Thursday: 7:30 am to 4:30pm
* Friday:7:30 am to 4:30pm
* Saturday: OFF
* Sunday: OFF
Enterprise Mobility is a leading provider of mobility solutions, owning and operating the Enterprise Rent-A-Car, National Car Rental and Alamo Rent A Car brands through its integrated global network of independent regional subsidiaries. Enterprise Mobility and its affiliates offer extensive car rental, carsharing, truck rental, fleet management, retail car sales, as well as travel management and other transportation services, to make travel easier and more convenient for customers.
Privately held by the Taylor family of St. Louis, Enterprise Mobility together with its affiliate Enterprise Fleet Management manages a diverse fleet of 2.4 million vehicles and accounted for nearly $39 billion in revenue through a network of more than 9,500 fully-staffed neighborhood and airport rental locations in more than 90 countries and territories.
Responsibilities
We are hiring now for immediate openings. Responsibilities include:
* Take incoming calls- reservations, rate quotes, general questions and answers, provide information and resolution for customers, other branches, insurance companies, dealerships, repair shops and other vendors
* Manage outgoing calls for callback management, A/Rs and miscellaneous calls as assigned
* Provide a high level of customer service by assisting customers and assessing their rental needs in person and over the phone
* Meet and greet customers in a friendly and timely manner
* Provide directions and general assistance
* Assist to assess condition of rental upon return
* Process returns, check-ins and exit kiosk transactions
* Effectively market the company while picking up customers up and/or dropping off customer in a safe and courteous manner and assisting customers as needed
* Understand and communicate rental terms and conditions, vehicle features and other services
* May sell optional protection products, upgrades, fuel options and other additional equipment
* Responsible for notifying Management of any known vehicle problems and any required vehicle maintenance
* Clean vehicle interior and exterior by hand or by operating washing equipment when needed
* Perform various administrative and basic accounting functions such as: research and billing support tasks, accounts receivables, transfer and key logs, run miscellaneous reports, supply maintenance, process customer billing
* Perform miscellaneous and backup duties job-related duties as assigned
Equal Opportunity Employer/Disability/Veterans
Qualifications
* Must be at least 21 years of age
* High school diploma or GED equivalent required
* Must have at least 1 year prior customer service retail or administrative support experience
* Must have worked 6 months or more at most recent employer
* Must have a valid driver's license with no more than 2 civil violations on driving record in the last 3 years
* Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future
DOT Requirements:
We are subject to certain Department of Transportation Regulations
* All applicants must be at least 21 years of age and be qualified to drive under D.O.T. regulations. Applicants will be required to submit an appropriate medical examiner's certificate, or submit to and successfully complete a D.O.T. medical examination. No moonlighting is allowed (no other paid employment allowed).
$20.5 hourly Auto-Apply 9d ago
Customer Relations Representative - State Farm Agent Team Member
V. Krinitsyn-State Farm Agent
Customer care representative job in Pasco, WA
Job DescriptionBenefits:
Simple IRA
Hiring bonus
Bonus based on performance
Competitive salary
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Training & development
ROLE DESCRIPTION:
As a Customer Relations Representative - State Farm Agent Team Member with V. Krinitsyn - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Manage customer inquiries and resolve issues.
Maintain client records and update information as needed.
Assist with customer retention strategies.
Coordinate with other departments to ensure customer satisfaction.
QUALIFICATIONS:
Strong communication and problem-solving skills.
Experience in customer service preferred.
Ability to handle high-stress situations calmly.
Bilingual Spanish (required).
$40k-51k yearly est. 30d ago
Customer Service Specialist - 98052
Globe Life Ail 4.6
Customer care representative job in Pasco, WA
Join our team as a Customer Service Specialist in Pasco, WA-help clients with benefit solutions, deliver top-tier service, and grow your career with a Fortune 500 company. 💼
Full-Time | Weekly Pay | Advancement Opportunities
About Us
The McQuade Agency, a top-performing partner of Globe Life (NYSE: GL), provides supplemental benefits to union members, credit unions, and associations across the U.S. Since 1951, we've been committed to protecting working families. Recognized by Forbes as one of the
Top 25 Happiest Companies in America
and holding an A+ Superior AM Best rating, we offer stability, growth, and an unmatched team culture.
Perks & Benefits
Weekly pay + performance bonuses
Flexible schedule - work from home
Full training provided, no experience required
Career advancement opportunities
Team trips, contests, and events
Supportive and positive work environment
Job Responsibilities
Provide outstanding customer service via phone, video, and email
Assist clients with benefits enrollment and account questions
Handle confidential information with professionalism
Resolve client issues and follow up promptly
Maintain accurate records and documentation
Requirements
Excellent communication & listening skills
Self-motivated, adaptable, and reliable
Positive attitude and willingness to learn
Comfortable working in a remote environment
Pay & Career Growth
Average first-year earnings: $62k-$80k
Annual earning potential grows by ~$25k per year
Merit-based promotions - leadership opportunities available
📌 Apply Today!
Join a company that values integrity, teamwork, and growth. Apply now, and check your email for next steps!
Equal Opportunity Employer
Customer Service Specialist jobs in Pasco, WA - Apply now for remote-friendly roles with career growth, great pay, and training opportunities in the insurance industry.
$62k-80k yearly Auto-Apply 1d ago
Customer Service Rep(09425) - 364 Chardonnay Ave., Suite #1 & #2
Domino's Franchise
Customer care representative job in Prosser, WA
Customer Service Representative Reports to: Manager Hours/wk: 15-25 Salary/Wage Range: $17.13-$18.00
Benefits- paid sick leave per Washington law, paid family and medical leave per Washington law, other compensation- tips.
Summary Description
Responsible for providing general customer support including answering phone, taking customer's orders, keeping work area and customer area clean and stocked, Greeting in store customers promptly and warmly, running errands, Operating cash drawer, credit card processing, Assist with a variety of other store functions as needed.
Responsibilities
• Greet every customer
• Demonstrate a complete understanding of all menu items and ingredients
• Take food orders efficiently and accurately
• Interact with customers to resolve any issues in a friendly, service-oriented manner and relay information to supervisor
• Operate cash register and receive payments from customers in cash or credit card, accurately count and provide change to customer.
• Clean and stock work area and customer area
• Ensure proper food handling procedures are followed including wrapping, labeling, dating, stocking, storing, rotating, and checking temperature of products
• Assist in preparing, cutting and boxing menu items as needed
• Receive inventory, move, lift food and beverage products and supplies
Key Competencies
Excellent organization, prioritization, accuracy and time management skills
• Ability to multitask without losing track of things.
• Ability to stay focused on highest priority activities in a hectic always-changing environment.
• Maintains high degree of accuracy, completeness, and correctness in all activities. Take pride in your work
• Requires the ability to bend, twist and stand for long periods, also lift/push objects weighing over 40 lbs.
Focused to achieving results
• Really care about the customer and the experience you are giving them
• Proactively works to make things happen, can engage assistance from a variety of sources
• Takes direction and course correction in a pro-active manner.
• “Can do” attitude toward unfamiliar tasks.
• Like to be part of a team
Positive attitude, flexible and adaptable
• Ability to communicate positively, compassionately and fairly under stressful situations
• Positive attitude in the face of challenges uncertainty, and change.
Technical knowledge/skills
• Strong verbal skills
• Confidentiality
• Comfortable using POS system
Additional Information
All your information will be kept confidential according to EEO guidelines.
$17.1-18 hourly 4d ago
Call Center Agent
P.E.A.C.H. Teams 4.4
Customer care representative job in Pasco, WA
APPLY TODAY AND JOIN OUR TEAM!
Job Description - Call Center Agent
We are the market leaders and looking for our employees to grow in the future and move up the ladder. We are a very aggressive and growing company. We want only the very best and very motivated.
With generations of experience delivering the highest quality service available to our thousands of customers, we are fully dedicated to maintaining its position as a top rated service company.
Why join our team?
Plenty of advancement opportunities
Paid Training
Paid vacations
Commission structure / spiff for every call booked
We are looking for highly professional and organized Call Center Agent for our fast-paced business. The primary function of the Call Center Agent is to manage incoming and out bound calls. OB call booking will pay a 5 per booked call with looking to book 10 calls a day. Call Center Agent will drive new appointments by organize, prioritize and equally divide customer orders to available Field Technicians. May handle service calls from fielding inquiries, addressing customer questions. Utilizes customer service training to educate and assist customers in choosing service and products. Follows company training to ensure prompt and accurate of outbound calls. . This position is aware of the importance of Field Technician incentive programs and ensures fair and equitable distribution as well as proper documentation of work.
Requirements
Requirements:
Must have strong communication skills, including a pleasant phone demeanor.
Service Titan Software Platform Knowledge.
Must have practical experience in and the methodology behind efficient practices in dispatching.
Must be able to work with technicians to ensure the highest level of customer satisfaction and technical correctness of the completed job.
Must be able to utilize phone, cell phone, text, email and internet at a high level of expertise.
Must be motivated to work independently and multi-task.
Benefits
Part Time Hours - several shifts available (5 days a week)
$19 -$24 Hourly
Paid training time
Growth opportunity
$19-24 hourly Auto-Apply 9d ago
Customer Service Representative
Alleima
Customer care representative job in Kennewick, WA
Customer Service Representative
🚀 Are you ready to take your career to new heights with Alleima - Business Unit Specialized?
We are proud to be a global actor in producing and supplying high-quality tubular products for cutting-edge industries like High Pressure, Aerospace, Medical, and Hydrogen. Our innovative solutions, crafted from corrosion-resistant alloys such as stainless steel, nickel, and titanium, are setting new standards in these exciting markets and are trusted by the aerospace and space industries for excellent, precision and reliability!
We are seeking a dedicated and detail-oriented Customer Service Representative to join our team in Kennewick (WA), supporting our growing Americas market. This role is uniquely positioned - directly reporting to the Regional Sales Organization of our Business Unit Specialized while being closely integrated into our on-site production unit of Kennewick - Alleima Special Metall LLC. You'll play a key role in bridging customers, operations, and sales to ensure outstanding service and smooth order execution
Your Role
Safety Culture: Promote a safe work environment and foster open, respectful communication and teamwork.
Customer Focus & Communication: Act as the main contact for assigned customers, addressing order status, delivery timelines, and product availability.
Order Management: Handle order entry, confirmations, documentation, and coordination to ensure timely and accurate delivery.
Sales Support: Assist Sales Representatives and Key Account Managers with administrative tasks to support account execution.
Problem Solving: Resolve customer complaints, claims, and return issues effectively, escalating where needed.
Logistics Coordination: Liaise with production, logistics, and sales to align customer needs with operational capabilities.
Documentation Handling: Manage export documents, invoices, shipping confirmations, and certificates.
Contract Compliance: Ensure pricing and terms align with contractual agreements.
Data Accuracy: Maintain and update customer records, contracts, and account information in ERP/CRM systems.
About you
The ideal candidate brings at least two years of experience in customer service or order management, preferably within a manufacturing or industrial sales environment. A high school diploma or equivalent vocational education is required. You should be comfortable working in a fast-paced setting and demonstrate strong problem-solving and multitasking abilities.
To succeed in this role, you must have excellent communication skills, both written and spoken, with a good command of the English language to effectively interact with global customers and internal teams. Strong proficiency in IT systems, particularly Office 365 and experience working with CRM and ERP systems, is essential.
What You Can Expect From Us
The anticipated Hourly rate for this position is $22.88 to $28.60. (Weekly Working hours is 40) with a 5-10% annual bonus opportunity and annual merit eligibility. This position will be non-exempt and will be eligible for overtime.
Additional elements of the compensation package include medical, dental, vision insurance as well as company paid disability and life insurance. We offer paid time off, 11 paid holidays a year and a 401(K)-retirement savings plan that has a 5% company contribution with company match of 50% for the first 6% you invest. We offer a generous Tuition Reimbursement Program, and provide opportunities for professional competence development and training, as well as opportunities for career advancement within the company.
Additional Information
At Alleima, our mission is much more than delivering high-quality products, technology, and processes - working together to develop solutions based on our customers' needs and thus achieving our business goals is a better way to describe our daily work. With curious employees and safety as our priority, we create a work environment where you can develop both personally and professionally.
With a clear direction for our journey ahead, utilizing our position as a technology leader, progressive customer partner, and sustainability driver, we aim to become an even stronger company in our industry.
Are you ready to take on this challenge together with us? Join us on our journey! ***************
$22.9-28.6 hourly Auto-Apply 2d ago
Customer Service Representative - Bilingual
Teksystems 4.4
Customer care representative job in Richland, WA
+ Provides outstanding service to promote deep and lasting member relationships. + Answers general inquiries and performs account maintenance via phone or email channels. + Meets/exceeds key critical metrics. + Researches and resolves problems under the mentorship of the MCC Supervisor or MCCR Lead with a sense of urgency.
+ Takes ownership of member concerns, sets the expectations, and provides timely follow-up/resolution.
+ Sees opportunities to offer additional credit union products, promotions, and services to members and generates referrals that deepen relationships.
+ Maintains knowledge of credit union policies, procedures, and regulations.
+ Performs other duties as assigned.
Skills & Qualifications
+ Bilingual Spanish (Preferred)
+ Customer Service Experience
We reserve the right to pay above or below the posted wage based on factors unrelated to sex, race, or any other protected
classification. Eligibility requirements apply to some benefits
and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. This temporary role may be eligible for the following:
+ Medical, dental & vision
+ 401(k)/Roth
+ Insurance (Basic/Supplemental Life & AD&D)
+ Short and long-term disability
+ Health and Dependent Care Spending Accounts (HAS & DCFSA)
+ Transportation benefits
+ Employee Assistance Program
+ Time off/Leave (PTO, Vacation, or Sick Leave)
Job Type & Location
This is a Contract to Hire position based out of Richland, WA.
Pay and Benefits
The pay range for this position is $19.50 - $21.50/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Richland,WA.
Application Deadline
This position is anticipated to close on Feb 3, 2026.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
$19.5-21.5 hourly 10d ago
Customer Service Representative
Circle K Stores 4.3
Customer care representative job in Connell, WA
Job Type
Customer Service Representative
We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further.
As a Customer Service Representative, you will enjoy:
Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability
Flexible Schedules
Weekly Pay
Weekly Bonus Potential
Large, Stable Employer
Fast Career Opportunities
Work With Fun, Motivated People
Task Variety
Paid Comprehensive Training
401K With a Competitive Company Match
Flexible Spending/Health Savings Accounts
Tuition Reimbursement
Your key responsibilities:
You will greet customers, run the register, cashier, make purchase suggestions and sometimes work with our food program. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards for store appearance and provide fast and friendly service to our customers.
Provide regular and predicable onsite attendance.
You will interact with many customers daily, all while working with a fun, energetic team accomplishing daily tasks around the store!
You are good at:
Selling products to customers
Providing excellent customercare
Communication and friendly conversation
Performing at a quick pace while having fun
Working as part of a team to accomplish daily goals
Coming up with great ideas to solve problems
Thinking quickly and offering suggestions
Great if you have:
Retail and customer service experience
Sales associate or cashiering experience
High school diploma or equivalent
Motivation to advance in your career!
Willingness to learn and have fun!
Physical Requirements:
Ability to stand and/or walk for up to 8 hours
Lift and/or carry up to 30 pounds from ground to overhead up to 30 minutes in a shift
Occasionally lift and/or carry up to 60 pounds from ground to waist level
Push/pull with arms up to a force of 20 pounds
Bend at the waist with some twisting up to one hour a shift
Grasp, reach and manipulate objects with hands. This handwork requires eye-hand coordination, and may require climbing a ladder to store and retrieve materials or place and remove signs
Hiring Range: $16.66 to $16.66
Circle K is an Equal Opportunity Employer.
The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company's Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process.
Click below to review information about our company's use of the federal E-Verify program to check work eligibility:
In English
In Spanish
$16.7-16.7 hourly Auto-Apply 25d ago
Care Coordinator
Comprehensive Healthcare 4.4
Customer care representative job in Pasco, WA
Who is Comprehensive Healthcare? Comprehensive Healthcare provides innovative behavioral health and integrated healthcare services to clients of all ages. We take pride in our creative and collaborative work environment and in delivering clinically excellent, trauma-informed, recovery-oriented services.
What are we looking for in a Care Coordinator?
A Care Coordinator serves as a liaison between the client and the interdisciplinary team and community providers while coordinating multiple aspects of client care to optimize care and outcomes.
Care Coordinator duties may include:
Demonstrates basic knowledge of medical terminology and/or knowledge of resources containing such information
Demonstrates and utilizes knowledge of development in children, youth, and young adults
Utilizes appropriate crisis intervention techniques for client stabilization
Demonstrates and utilizes knowledge of normal aging process and age-related changes
Completes all required service notes according to Comprehensive Healthcare's guidelines, policies and procedures regarding format, content and timeliness
Applies assessment, evaluation, and reassessment data to the formulation of treatment plans
Qualifications:
Bachelor's degree in social work, psychology, or related field
Must be eligible for registration as Agency Affiliated Counselor
Must have valid driver's license and vehicle liability insurance
In compliance with state and federal law, Comprehensive Healthcare requires all candidates to complete a post-offer, pre-employment drug screen and background check. Please refer to WAC 388-113-0020 through 388-113-0030 for information on criminal convictions and pending charges that automatically disqualify an individual from working for Comprehensive Healthcare. Please refer to RCW 49.44.240 for information on pre-employment drug screening.
What Comprehensive Healthcare Can Offer You
Training and Development
A variety of career opportunities in a wide range of settings with room for mobility and promotion
Regular training opportunities including support, supervision, and consultation in implementing evidence-based services and programs
Clinical supervision toward licensure, if applicable
Innovative Program & Services
A strong reputation for providing quality, evidence-based services within a collaborative multi-disciplinary team environment
Innovative, forward-looking leadership that seeks to thrive in an ever-changing healthcare environment
Joint Commission-accredited organization committed to continuous quality improvement
Established partnerships with major research universities and other community and healthcare providers to implement cutting-edge treatment programs and services
Excellent Benefits
Competitive salaries within our communities and industry
Healthcare coverage for employee and qualified family members
Generous vacation, paid holiday and sick leave policies
Access to Employee Assistance Program services
Agency-funded retirement plan with contributions equal to 5% of compensation
Additional retirement investment opportunities with a 50% investment match of up to 4% of compensation
Agency-funded life and disability insurance program
Financial incentives to further employee education
Qualifications
Comprehensive Healthcare is proud to be an equal opportunity employer. We do not discriminate based on race, sex, age, color, religion, national origin, sexual orientation, gender identity or expression, marital status, veteran status, disability status, or any other basis prohibited by federal, state, or local law. We value the diverse perspectives and strengths that our employees bring to the workplace and we encourage individuals from underrepresented groups to apply for our positions. The Human Resources department offers accommodations and assistance for the application and interview process; please contact us to make arrangements.
$38k-46k yearly est. 15d ago
CCR&R Infant & Toddler Coach
Umatilla-Morrow County Head Start Inc. 3.9
Customer care representative job in Hermiston, OR
Job Goal:
The Infant Toddler Coach provides high-quality training, ongoing technical assistance, and individualized support to early childhood educators serving infants and toddlers in Union, Umatilla, and Morrow counties. This position works with home-based providers, certified family childcare homes, and center-based early childhood educators, including programs participating in the Find Child Care Oregon system.
This specialized role delivers both ongoing and intensive technical assistance, including coaching and other tailored support strategies, designed to meet early educators where they are and strengthen their professional practice. The Coach partners with providers to set goals, improve program quality, and enhance child-level outcomes.
The Coach supports early educators in implementing developmentally appropriate practices, strengthening classroom environments, and responding effectively to children's needs within their care settings. The position focuses on increasing the availability and quality of infant and toddler care by supporting educator retention and wellbeing, strengthening family partnerships, and providing targeted support when children demonstrate challenging behaviors or potential developmental concerns. Through individualized, relationship-based support, the Infant Toddler Coach advances a stronger, more responsive early learning system for children, families, and communities.
Essential Responsibilities:
Coaching, Technical Assistance & Support
Provide ongoing and intensive coaching, consultation, and technical assistance to early educators serving infants and toddlers.
Deliver relationship-based, reflective, trauma-responsive, and culturally responsive support grounded in ZERO TO THREE Critical Competencies, Circle of Security, Motivational Interviewing, and anti-bias/anti-racist practices.
Support educators at risk of suspending or expelling children by strengthening inclusive, developmentally appropriate practices.
Connect educators, children, and families to appropriate community resources and specialized supports as needed.
Professional Development & Quality Improvement
Conduct assessments (TPOT, ERS, CLASS, and high-needs assessments) and collaborate with educators on continuous quality improvement plans.
Assist educators with goal setting, professional development planning, and completion of goal cycles.
Provide training and job-embedded professional development tailored to program and community needs.
Facilitate a Focused Child Care Network which is focused on Infants and toddlers- meeting groups monthly and individually- may require 1-2 evenings a month based on needs
Strengthening regional infant and toddler care capacity, including expanding access to infant/toddler slots and nontraditional hour care
Support educators in navigating Oregon's early learning systems (licensure, Spark, FCCO, Oregon Registry, DELC, ODHS, USDA, and related systems).
Maintain accurate data entry, documentation, and reporting in required early learning systems and agency databases.
Professional Growth & Credentialing-Applicant
Participate in ongoing professional development, consultation, and required training activities.
Engage in mentor coaching, communities of practice, and professional learning with external trainers or contractors.
Complete Circle of Security P Facilitator Training.
Endorsement through ORIMHA
Participate in ZERO TO THREE Critical Competencies Training of Trainers (as available)
Professional Learning- For early Educators in your Infant Toddler Groups and home-based educators
Ability to develop and provide OCCD approved training and instruct classes for Early Educators on developmentally appropriate practices and sustainable business practices.
Develop and deliver social-emotional training and informational materials for early educators to meet the needs in a group setting, individual, or model the skill as needed
Familiar with adult learning practices and all learning styles.
Ability to become a Master Trainer to provide Set 2 and Set 3 trainings.
Supports early educators in developing individual Professional Development Plans and navigating higher education pathways.
Develops new Set Two and Set Three trainings to support professional development and quality improvement of early educators.
Focus Child Care Networks FCCN- Infant and Toddler Early Educators
Creates, recruits, and manages Focused Child Care Networks, and supports participants to implement quality standards on an ongoing basis.
Coordinate and mentor early educators in short-term cohorts, networks, and workgroups
Ensure all FCCN participant TA is recorded in the QIS TA logs in FCCO.
Support FCCN participants in creating and following through on PD Plans as appropriate.
Provide infant toddler specific training for FCCN as well as the region, specifically Set II
and III training.
Support implementation of best practices, access and shared resources.
Recruit new programs to participate in Spark which includes but not limited to technical assistance and support to current programs, new programs, and recruiting need for quality care in the community.
Collaborate with community partners using community demographics that inform services
Use the Find Child Care Oregon (FCCO) database to access and maintain current data on child care Early Educators s in the region.
General Staff Responsibilities:
Participate in staff meetings, conferences, training sessions and workshops as assigned.
Demonstrate familiarity with employment policies, performance standards, work plan and objectives of Agency.
Maintain congenial and respectful relations with staff, children, families, and community.
Keep current and accurate records. Updating weekly or as required
Maintain confidentiality in regards to educators and family information.
Maintain objectives and professional standards.
Improve self-skills and education.
Fulfill role as mandated reporter as stated in Child Abuse and Neglect Policy.
Perform any other work-related duties as requested by supervisor.
Be present at work in order to provide consistency of services.
Be a contributory team member in a positive/productive manner.
Demonstrate commitment to mission, values, and policies in the performance of daily duties
Build positive community partnerships, which can help fill then needs of families and businesses in our communities
Education and Experience Requirements:
Minimum Requirements:
High school diploma and 3 years' experience working in an early childhood program specifically with children ages 0-2, with the ability to complete required training within one year of hire date.
Preferred Requirements:
Associate's degree or higher in Education, Early Childhood Education, Child Development or related field is preferred OR Step 9 in the Oregon Registry Online.
Two years' experience in an early childhood program specifically with children ages 0-2 and two years coaching adult learners.
Experience working in programs, providing classroom observations and/or visits to childcare providers of young children is preferred
Other Requirements:
Current CPR/First Aid and Food Handler cards
Ability to keep accurate records in Find Child Care Oregon and other data systems
Ability and desire to effectively work with low-income children and their families
Ability to read, write and speak Spanish preferred
Follow best practices as recognized within Rase up Oregon 2.0, Child Care Aware of America and NAEYC Professional Standards
Must possess excellent planning, organization, and time management skills, and the capacity to build collaborative partnerships with stakeholders, and provide services that are culturally competent and appropriate to the needs of the target audience.
Must be able to perform independently the duties of the position efficiently and effectively.
Requires the ability to communicate formally and informally with a wide range of contacts and demonstrate tact, diplomacy, empathy, and friendliness in dealing with people under stressful conditions, either by phone, email, and/ or in person.
Must be able to work respectfully with individuals of all cultures, backgrounds, perspectives, and abilities.
Must possess the skills and ability to use equipment necessary to carry out job responsibilities (e.g. computer and virtual training software, cell/telephone, projectors, digital cameras, and video recorders).
Must be able to travel throughout the region and to other required opportunities, including overnight and/or on weekends.
Comprehend, analyze, and make inferences and references from written material.
Adhere to NAEYC Code of Ethical Conduct and apply the Oregon Equity Lens
Experience supporting the primacy of families, their home languages, and their cultures, and an understanding of how to engage them
Knowledge of inclusive practices in preschool programs
Knowledge of how to best support the early learning workforce in all settings
Effective techniques of adult learning and relationship-based practices
Knowledge of early learning quality assessment tools, including:
Classroom Assessment Scoring Scale (CLASS™)
Environmental Rating Scale (ERS) (specifically, Early Childhood Environmental Rating Scale-3 and Family Child Care Environments Rating Scale Program Assessment Scale (PAS)
Knowledge of child assessment and screening tools, including:
Teaching Pyramid Observation Tool
Ages and Stages Questionnaire
Ages and Stages Questionnaire-Social Emotional
Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is required to:
Observe, compare, and monitor behaviors, records and data to determine compliance with prescribed standards
Comprehend, analyze, and make inferences and references from written material
Lift up/ move up to 50 pounds
Frequently crouch to a child's height and maintain eye contact at a child's level when providing support; stand tall; stand or sit for long periods of time; walk up and down stairs; walk or run quickly; walk over rough or uneven ground.
Frequently bend and kneel.
Maintain the safety of the environment through visual, auditory and smelling senses
Set up/break down a classroom which requires moving of tables, chairs, shelves etc.
Kneel or sit on the floor or in child sized furniture.
Make precise arm-hand positioning movements and maintain static arm-hand positions
Make skillful, controlled manipulations of small objects
Perform regular sanitation of office, lending library, classroom and equipment which may require the use of broom, carpet sweeper, and mop.
Sit for long periods of time with daily use of computer screen;
Do tasks involving repetitive arm and hand movements, such as heavy word processing/keyboarding, using various office tools to collate, punch, cut, or stamp paper and other repetitive or high-volume tasks such as bulk mailings, filing projects, etc.;
Occasional filing is required. This would require the ability to lift files, open filing cabinets and bending as necessary;
Frequent requirement to stand, walk and reach with hands and arms
Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
Work Environment/Conditions:
Requires working indoors in environmentally controlled conditions, as well as in an outdoor environment (exposure to weather)
Requires exposure to cleaning fluids and sanitizing agents.
Job tasks are performed in close physical proximity to other people
Safety:
Apply safe practices in the performance of duties
Reporting of unsafe or hazardous working conditions and/or any injury immediately
Complying with Agency safety standards
Participate in emergency drills
Promote a culture of safe environments in the workplace
Agency‐Wide Requirements:
Current enrollment in the Child Care Division's Central Background Registry
Current physical examination, drug screen, and TB screen documentation prior to hire
Ability to drive a private or Agency vehicle; must possess a valid driver's license and personal automobile or provide a plan that will allow fulfillment of position requirements. A DMV Record check will be conducted prior to hire.
Desire to work with low-income children and their families
Communicate effectively with staff, families, children, and the public using the telephone and in face-to face, one-to-one, and in group settings
Fluent in English both verbally and written
The job description does not constitute an employment agreement between the employer and the employee and is subject to change by the employer as the needs of the employer and requirements of the job change.
Umatilla-Morrow Head Start, Inc. is committed to providing equal employment and advancement opportunities to all individuals in all aspects of employment, including, but not limited to, recruitment, hiring, job assignments, promotions, career advancement opportunities, working conditions, scheduling, disciplinary action, termination of employment, compensation, and access to benefits and training. We recruit, hire, and promote into all job levels the most qualified applicants without regard to legally protected characteristics.
$33k-40k yearly est. 1d ago
Customer Service Representative
The Overhead Door 3.8
Customer care representative job in Kennewick, WA
Responsibilities
The Office Clerk supports the service and installation departments in the Texas Access Controls Houston, TX location.
Answers telephone and directs calls to appropriate department.
Processing incoming and outgoing parts.
Enters alphabetic, numeric or symbolic data from source documents into computer following format displayed on screen.
Compares data entered with source documents to detect errors.
Processes purchase orders.
Take orders for residential install/service customers.
Assist in scheduling and dispatching.
Provides backup support for office staff.
Qualifications
Skills/Education Qualifications
High School Diploma or GED.
One to three years related experience or training; or equivalent combination of education and experience.
Mathematical, Reasoning, and Language skills are required.
Proficiency in Microsoft Office including Word and Excel.
$39k-45k yearly est. Auto-Apply 9d ago
Customer Service Representative - Patient Registration - Part Time
R1 Revenue Cycle Management
Customer care representative job in Pasco, WA
Shift Hours: PRN- part time, work as needed. Shifts will range between 8-12 hours. Open availability required for as needed shifts (day, evening, and overnight availability). Holiday and weekend availability is required. Hours will include a rotating on-call schedule. PRN associates will be cross-trained in multiple departments as needed.
R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry's most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration.
As our Customer Service Representative, you'll work to help our patients check into the hospital. It's fast-paced on occasion and you'll be the person they rely on to answer questions during registration. You'll build trust in these interactions by collecting information accurately and quickly but also by listening with compassion - not just to hear information, but to address their fears, concerns, and questions.
To thrive in this job, you'll need to be a confident multi-tasker who is a quick study with technology and can type and answer phones. You don't need to have any previous experience or knowledge in healthcare. Since this is a hospital/lab environment, you will need to be prepared to see illness and injuries. We'll teach you everything you need to know, which makes this a perfect starting point to launch your healthcare career. You must also be up to date on all vaccinations, pass a drug test, and pass a background check prior to hire.
Here's what you can expect working in Patient Registration (Customer Service):
* Working on computers and answering phones to intake information in a busy environment. You'll work across multiple screens collecting details that must be input correctly between physician and nurse check-ins. You should feel comfortable working across multiple programs and typing as quickly as patients can talk. You will work around clinicians interrupting the registration process for emergent clinical care.
* Helping people who may be very ill or worried. We're not human computers intaking information. Patients need you to be there for them and listen carefully to ease their anxiety. You'll ask follow-up questions and build rapport in real time.
* Fast-paced work environment, often on your feet assisting patients complete their registration. While collecting patient and insurance information may seem straightforward, there is a lot of variation in health plans and coverage, that will require knowledge through training. While the data you collect may be predictable, the people you'll get it from aren't. You must work quickly and expect the unexpected. This is not a casual desk job.
* A team you can rely on. We care about your progress toward career goals. This is just the first step of your healthcare career at R1 RCM Inc.
Requirements:
* High School Diploma or GED
* Excellent customer service experience
For this US-based position, the base pay range is $15.50 - $23.21 per hour . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training.
The healthcare system is always evolving - and it's up to us to use our shared expertise to find new solutions that can keep up. On our growing team you'll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career.
Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team - including offering a competitive benefits package.
R1 RCM Inc. ("the Company") is dedicated to the fundamentals of equal employment opportunity. The Company's employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person's age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.
If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at ************ for assistance.
CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights California Consent
To learn more, visit: R1RCM.com
Visit us on Facebook
$15.5-23.2 hourly Auto-Apply 4d ago
Customer Service Representative - State Farm Agent Team Member
Scott Smith-State Farm Agent
Customer care representative job in Kennewick, WA
Job DescriptionBenefits:
Competitive salary
Dental insurance
Health insurance
Opportunity for advancement
Paid time off
Vision insurance
401(k)
Bonus based on performance
Training & development
ROLE DESCRIPTION:
Join the #1 agency team in Eastern Washington as a bi-lingual (Spanish/English) full-time Customer Service Representative - State Farm Agent Team Member with Scott Smith - State Farm Agent. You will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Answer customer inquiries and provide policy information.
Assist customers with policy changes and updates.
Process insurance claims and follow up with customers.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Fluent in Spanish and English.
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customer service experience preferred.
$33k-42k yearly est. 27d ago
Customer Service Representative - State Farm Agent Team Member
Adela Valencia-State Farm Agent
Customer care representative job in Kennewick, WA
Job DescriptionBenefits:
Bonus based on performance
Company parties
Flexible schedule
Opportunity for advancement
Paid time off
Training & development
ROLE DESCRIPTION:
As a Customer Service Rep with Adela Valencia State Farm, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Answer customer inquiries and provide policy information.
Assist customers with policy changes and updates.
Process insurance claims and follow up with customers.
Maintain accurate records of customer interactions.
Assist the sales team with their service work
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customer service experience preferred.
Bi-lingual Spanish is a must
$33k-42k yearly est. 7d ago
Customer Relations Representative - State Farm Agent Team Member
Bryan Robison-State Farm Agent
Customer care representative job in Sunnyside, WA
Job DescriptionBenefits:
Closed Fridays
4 day work week
License reimbursement
Bonus based on performance
Competitive salary
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Training & development
ROLE DESCRIPTION:
As a Customer Relations Representative - State Farm Agent Team Member with Bryan Robison - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Manage customer inquiries and resolve issues.
Maintain client records and update information as needed.
Assist with customer retention strategies.
Coordinate with other departments to ensure customer satisfaction.
QUALIFICATIONS:
Strong communication and problem-solving skills.
Experience in customer service preferred.
Ability to handle high-stress situations calmly.
$40k-51k yearly est. 3d ago
Customer Service Rep
Duravant 4.4
Customer care representative job in Walla Walla, WA
This position description identifies the major responsibilities of this job. It does not include all aspects of the position such as the potential additional duties assigned by supervisors and the requirement for flexibility in helping others for the company's overall benefit. Different levels and pay structure are dependent on experience, skillset, and education.
Position Summary
The Customer Service Specialist (CSR) is an integral member of the Lifecycle Services team, working collaboratively with Customer Service staff and cross-functional teams, including Manufacturing Operations, Engineering, Finance, HR, and Inside Sales, to execute company strategies in support of customers. The CSR is responsible for managing the customer service and parts sales aspects of the business, ensuring an exceptional customer experience.
In this role, CSR listens to and discerns customer needs, provides effective follow-up, and takes appropriate action to address those needs. This may involve resolving issues directly or coordinating with other departments to ensure the customer's concerns are handled by the most suitable team member.
Essential Responsibilities
Prepare accurate and timely quotations for part orders.
Manage and maintain order records and related documentation efficiently and effectively.
Address customer inquiries about service requests, parts orders, pricing, and delivery timelines.
Provide technical assistance by researching drawings and manuals to identify and recommend appropriate components.
Follow up on parts quotes to secure orders, maintain customer satisfaction, and ensure timely communication.
Monitor and manage shipping dates for parts orders using shipping reports, coordinating with purchasing and scheduling teams to align delivery schedules.
Coordinate and resolve customer issues or concerns, escalating them to the appropriate departments when necessary.
Process service purchase orders (POs), including finalizing quotes, creating job folders, assigning new part numbers, routing orders, completing order entry, creating work orders (WOs), sending confirmations, and providing work order details.
Assist customers and technicians by providing necessary documentation such as drawings, manuals, and related paperwork.
Position Requirements
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience:
High School Diploma or GED and 1-3 years of related work experience; or combination of education/experience.
Communication Skills:
Strong oral and written communication skills, including the ability to respond to customer inquiries and complaints effectively.
Proficiency in writing professional content, such as speeches and formal email communication.
Technical and Analytical Skills:
Proficient in using MS Office applications, including Word, Excel, and Outlook.
Experience with ERP systems, including developing quotes and entering orders; knowledge of Microsoft Dynamics.
Ability to read, analyze, and interpret technical journals, financial reports, and legal documents.
Strong mathematical skills, including the ability to calculate discounts; familiarity with basic algebra and geometry concepts is required.
Industry Knowledge:
Knowledge of food processing or related product lines and general familiarity with a custom machinery environment is highly desirable.
Teamwork and Independence:
Ability to work collaboratively within a team while also making independent decisions when needed.
Problem-Solving and Initiative:
Demonstrated resourcefulness in identifying and implementing solutions to overcome challenges.
Strong initiative, organization, and follow-through to manage responsibilities effectively.
Work Environment
The position is an office-based position with visits to the manufacturing area. In the manufacturing area, employees may be exposed to moving mechanical parts and may occasionally be exposed to fumes and/or airborne particles. The noise level in the work environment is usually moderate but at times loud. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential function.
$34k-42k yearly est. 19d ago
Customer Service Representative - Patient Registration
R1 RCM 4.8
Customer care representative job in Pasco, WA
Shift Hours: PRN- part time, work as needed. Open availability required for as needed shifts.
R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry's most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration.
As our Customer Service Representative, you'll work to help our patients check into the hospital. It's fast-paced on occasion and you'll be the person they rely on to answer questions during registration. You'll build trust in these interactions by collecting information accurately and quickly but also by listening with compassion - not just to hear information, but to address their fears, concerns, and questions.
To thrive in this job, you'll need to be a confident multi-tasker who is a quick study with technology and can type and answer phones. You don't need to have any previous experience or knowledge in healthcare. Since this is a hospital/lab environment, you will need to be prepared to see illness and injuries. We'll teach you everything you need to know, which makes this a perfect starting point to launch your healthcare career. You must also be up to date on all vaccinations, pass a drug test, and pass a background check prior to hire.
Here's what you can expect working in Patient Registration (Customer Service):
Working on computers and answering phones to intake information in a busy environment. You'll work across multiple screens collecting details that must be input correctly between physician and nurse check-ins. You should feel comfortable working across multiple programs and typing as quickly as patients can talk. You will work around clinicians interrupting the registration process for emergent clinical care.
Helping people who may be very ill or worried. We're not human computers intaking information. Patients need you to be there for them and listen carefully to ease their anxiety. You'll ask follow-up questions and build rapport in real time.
Fast-paced work environment, often on your feet assisting patients complete their registration. While collecting patient and insurance information may seem straightforward, there is a lot of variation in health plans and coverage, that will require knowledge through training. While the data you collect may be predictable, the people you'll get it from aren't. You must work quickly and expect the unexpected. This is not a casual desk job.
A team you can rely on. We care about your progress toward career goals. This is just the first step of your healthcare career at R1 RCM Inc.
Requirements:
High School Diploma or GED
Excellent customer service experience
For this US-based position, the base pay range is $15.50 - $23.21 per hour . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training.
The healthcare system is always evolving - and it's up to us to use our shared expertise to find new solutions that can keep up. On our growing team you'll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career.
Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team - including offering a competitive benefits package.
R1 RCM Inc. (“the Company”) is dedicated to the fundamentals of equal employment opportunity. The Company's employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person's age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.
If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at ************ for assistance.
CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights California Consent
To learn more, visit: R1RCM.com
Visit us on Facebook
$15.5-23.2 hourly Auto-Apply 5d ago
Learn more about customer care representative jobs
How much does a customer care representative earn in Richland, WA?
The average customer care representative in Richland, WA earns between $32,000 and $49,000 annually. This compares to the national average customer care representative range of $26,000 to $40,000.
Average customer care representative salary in Richland, WA