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Hospice Care Consultant
Gentiva Health Services 4.7
Customer care representative job in Austin, TX
Lead with purpose. Advocate with heart. Make a lasting difference.
Join our growing team as a Hospice Care Consultant (HCC) - a strategic sales representative who champions our mission while developing strong, lasting relationships with key referral partners in the healthcare community.
As a brand ambassador, you will:
+ Educate, inform, and inspire confidence in our services, so that the right patients are referred at the right time
+ Identify new referral opportunities by calling on hospitals, home health agencies, skilled nursing facilities, assisted living communities, clinics, and physician offices
+ Engage in meaningful conversations with healthcare professionals about patient needs and how hospice care can support quality of life
+ Plan and execute strategic marketing initiatives to increase awareness and drive referral growth
+ Represent our organization at community events, professional associations, and educational in-services to promote our services
+ Serve as a resource and advocate for patients and families, ensuring they understand hospice options and the benefits of early referrals
About You
What You Bring
You're a results-driven, self-motivated professional who thrives on relationship-building, strategy, and heart-centered service. You have a deep understanding of the healthcare landscape and bring consultative marketing experience to the table. You're confident working independently and collaboratively with both clinical and operational teams.
+ Bachelor's degree in business, marketing, communications or equivalent experience
+ Minimum 2 years in healthcare sales, business development, or referral marketing
+ Strong existing relationships with physicians, hospitals, skilled nursing facilities or home health professionals
+ Prior experience in hospice, palliative care, or home health is a plus
+ Excellent communication, presentation, and time-management skills
+ Proficiency in Microsoft Office Suite and CRM platforms
+ Sensitivity to the needs of terminally ill patients and their families
+ Proven track record of meeting or exceeding admissions and census targets
We Offer
Benefits for All Associates (Full-Time, Part-Time & Per Diem):
+ Competitive Pay
+ 401(k) with Company Match
+ Career Advancement Opportunities
+ National & Local Recognition Programs
+ Teammate Assistance Fund
Additional Full-Time Benefits:
+ Medical, Dental, Vision Insurance
+ Mileage Reimbursement or Fleet Vehicle Program
+ Generous Paid Time Off + 7 Paid Holidays
+ Wellness Programs (Telemedicine, Diabetes Management, Joint & Spine Concierge Care)
+ Education Support & Tuition Assistance (ASN to BSN, BSN to MSN)
+ Free Continuing Education Units (CEUs)
+ Company-paid Life & Long-Term Disability Insurance
+ Voluntary Benefits (Pet, Critical Illness, Accident, LTC)
Apply now to join our mission-driven team!
Legalese
+ This is a safety-sensitive position
+ Employee must meet minimum requirements to be eligible for benefits
+ Where applicable, employee must meet state specific requirements
+ We are proud to be an EEO employer
+ We maintain a drug-free workplace
Related Job Titles
Hospice Sales Representative, Healthcare Liaison, Community Relations, Medical Sales, Referral Development, Home Health Marketing, Healthcare Business Development, Consultative Selling, Account Executive, Executive Hospice Consultant, Hospice Business Development, Hospice Care Consultant, Hospice Referral Development, Hospice Account Executive, Hospice Liaison, Hospice Sales Manager, Healthcare Sales Representative, Home Health & Hospice Sales
ReqID: 2025-131069
Category: Sales and Sales Leadership
Position Type: Full-Time
Company: Gentiva Hospice
$65k-88k yearly est. 4d ago
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Customer Enrollment Associate In Office
The Briggs Agencies 4.4
Customer care representative job in Cedar Park, TX
Crafting Brighter Futures for Businesses & Families across the US
At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client.
As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment.
Primary Responsibilities:
Engage with clients to understand their financial goals and concerns.
Present tailored solutions to safeguard their assets effectively.
Maintain a pulse on the industry, ensuring you offer the best and most updated advice.
Foster relationships and ensure our clients always have someone they can turn to.
Why Work With Us?
Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours.
Unlimited Earning Potential: Your dedication determines your earnings*.
Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently!
Grow with Us: Dive into continuous learning and development opportunities.
Application Process:
Submit Your Application: No stringent qualifications needed. We believe in potential.
Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day.
Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions.
FAQs:
When will I hear back after applying? Typically, within 24 hours.
Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation.
What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization.
* This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance.
State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.
$65k yearly 6d ago
Airline Customer Service Representative at AUS Airport - $21 /hr (AUS CSA 2024)
Hallmark Aviation Services 4.3
Customer care representative job in Austin, TX
"ONE STEP CLOSER TO YOUR NEW CAREER STARTS HERE"
Hallmark Aviation has earned a reputation for providing best-in-class service for some of the world's leading airlines. We focus heavily on employee happiness and employee engagement. Our team of highly skilled and engaging agents is what drives our company to be the emerging leader in above-the-wing ground handling services. We invite you to apply and be a part of our exclusive team to provide the ultimate service...
... peace of mind
Hallmark Aviation Services seeks to build a diverse team of highly motivated individuals to provide outstanding service to International Airlines at Austin-Bergstrom International Airport (AUS). We cater to a distinctive clientele.
We offer part-time positions. Spanish Speaking a plus!
Excellent advancement opportunities
Paid Training
Dynamic Workplace
Medical benefits (Full-Time Employees)
Voluntary dental, vision, and a matching 401k plan
Amazon Incentives and travel perks
Refer-a-friend program
Are you excited yet? Fantastic! We are too. But we are just getting started.
You will also learn to perform the following functions throughout the course of your employment:
Learn behind-the-scenes workings of an international airport.
You will rotate through check-in counter, lobby area, departure gate, customs, arrivals and other areas within the airport.
Experience how to effectively navigate through various challenges and flight activities to ensure on-time performance.
Enjoy the opportunity to professionally interact with high-profile passengers.
Partner with port authorities, crew members, and airline personnel to ensure a safe and secure travel experience.
Our teams consist of happy and ambitious individuals who contribute to making a fun and friendly work environment. Does this sound like you?
Eager to learn new skills
Organized and logical thinker
Make quick and rational decisions
Problem Solving
Ability to adapt quickly to unforeseen situations
Effective communication skills and good listening skills
Able to multi-task and carry out duties in a dynamic environment
At least 18 years of age, high school graduate or G.E.D equivalent.
Eligible to work in the United States
English proficient, other languages are a plus.
Computer savvy
Are you passionate about learning?
Paid training with our highly knowledgeable and top performing training department.
Equal Opportunity Employment
Hallmark Aviation is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information.
If you've come this far, then take the next step towards elevating your skills and building your new career.
It's just one click away.
$24k-31k yearly est. 4d ago
Customer Service Expert
Palm Beach Tan-LST Austin I, Ltd.
Customer care representative job in Austin, TX
Job DescriptionBenefits:
Employee discounts
Flexible schedule
Training & development
At Palm Beach Tan "clean" is our middle name. In order to live up to that name, we are looking for outgoing, energetic individuals who LOVE to clean. This person will be responsible for various cleaning duties throughout the salon.
Responsibilities
Maintains salon cleanliness
Sanitizing equipment after each use
Mopping, dusting, laundry, sanitizing tanning beds, floors, bathrooms
Setting up tanning rooms for next customer according to Palm Beach Tan standards
Assisting customers as needed
Qualifications
Must be at least 18 years of age
Reliable transportation, and flexibility including nights and weekends
Attention to detail
Ability to stand, bed, walk for up to 7 hours per day
We offer a flexible work environment, free tanning and product discounts.
LST Austin, LLC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability status, protected Veteran status, or any other characteristic protected by law.
$55k-127k yearly est. 25d ago
Entry Level Customer Service
Atlas Energy 4.7
Customer care representative job in Austin, TX
Who We Are
Atlas Energy Solutions Inc. (NYSE: AESI) is a leading solutions provider to the energy industry. Atlas' portfolio of offerings includes oilfield logistics, distributed power systems, and the largest proppant supply network in the Permian Basin. With a focus on leveraging technology, automation, and remote operations to enhance efficiencies, Atlas is centered around a core mission of improving human beings' access to hydrocarbons that power our lives and, by doing so, maximizing value creation for our shareholders.
We're very excited about what we see in front of us, and we think you will be too - so come join our team and contribute to our growth!
How You Will Make an Impact:
The Load Out Technician is responsible for remotely loading finished product shipment from the facility, entering new truck data and processing of paperwork in the case of a system failure and other duties to ensure a safe, clean, and orderly work environment. A key focus of this role is providing exceptional service and communication to truck drivers and other logistics partners to ensure smooth, professional interactions throughout the loading process.
This role is based onsite at our office in Austin, TX - $18/HOUR!
This role is 12-hour shift that includes 2 weekends per month with overtime and generous time off.
Rotation every 3 weeks between day (6 am - 6 pm) and night (6 pm- 6 am).
Responsibilities:
Understand and execute duties for loading of trucks from a remote location
Deliver a positive and professional customer experience while managing throughput and timing.
Complete and document daily inspections, escalating any deficiencies, and ensure safe, compliant operations.
Support troubleshooting of process and equipment issues. Ensures the correct qualified individuals are involved
Minimum Qualifications:
High school diploma or GED required
Bilingual (Spanish) is highly preferred
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
Data entry skills
Good people skills, problem-solving abilities, empathy for others and a willingness to work together toward the common good.
Good written and verbal communication skills
Basic math skills
What You Will Love About Us
Best People and Team.
Great Place to Work
, Hire Vets, Top Place to Work For - Austin American Statesman
Your Well-Being is a Priority. 100% covered Medical, Dental, and Vision
Invest in Your Future. 401K with company match, immediate vesting
Relax and Recharge. Paid time off (non-rotational roles), 15+ company paid holidays
$18 hourly Auto-Apply 14d ago
Customer Service Representative
BC&L 4.2
Customer care representative job in Austin, TX
Position Overview: We are seeking a detail-oriented Benefit Services Representative to join our team. In this role, you will handle inbound calls for verifying benefits and addressing inquiries from providers, members, and clients. You will maintain a strong understanding of health claims, coding, processing guidelines, plan designs, PPO networks, and all services provided by the Boon Chapman Team. Your ability to communicate accurate, courteous, and clear information will be essential in delivering exceptional customer service. Strong organizational and communication skills are crucial for success in this key position.
Key Responsibilities:
Communication Skills
Handling Inbound Calls: Answer a high volume of inbound calls with a focus on rapid response according to agreed metrics.
Customer Service: Maintain excellent communication with customers, providers, and other departments to ensure effective service.
Professionalism: Display professionalism, efficiency, and courtesy in interactions with co-workers, supervisors, and clients.
Issue Reporting: Advise the department or unit of potential issues by analyzing trends in call types.
Technical Skills
Documentation: Log call information accurately as required.
Software Proficiency: Utilize Microsoft Excel and Word effectively for various tasks.
Form Completion: Complete forms for follow-up actions with other departments.
Problem-Solving Skills
Inquiry Resolution: Research and resolve customer inquiries by providing accurate and timely responses.
Issue Identification: Identify and report potential issues based on call trends and data analysis.
Teamwork and Collaboration
Relationship Management: Maintain effective relationships with co-workers and supervisors.
Meeting Attendance: Attend mandatory workshops and team meetings to stay informed and engaged.
Personal Development
Skill Enhancement: Pursue personal development opportunities to enhance skills and knowledge relevant to the role.
Project Management
Task Completion: Complete projects and tasks assigned by the manager in a timely and efficient manner.
Flexibility and Adaptability
Additional Duties: Perform other duties as assigned to support departmental goals and operations.
Qualifications
Must Haves:
Experience: At least 1 year in a call center environment.
Attention to Detail: Essential for accurate data entry, documentation, and compliance with regulatory standards.
Organizational Skills: Ability to manage multiple tasks, prioritize effectively, and meet deadlines consistently.
Adaptability: Capacity to learn new systems, processes, and industry regulations quickly and effectively.
Team Player: Demonstrated ability to collaborate with colleagues, share knowledge, and contribute positively to team dynamics.
Problem-Solving Skills: Proven ability to identify issues, analyze data, and propose practical solutions to ensure operational efficiency.
Customer Focus: Commitment to delivering outstanding service to clients, understanding their needs, and ensuring satisfaction.
Communication Skills: Strong verbal and written communication abilities, including the ability to communicate complex information clearly and effectively.
Nice to Haves:
Industry Experience: Previous experience in the insurance or healthcare industry, particularly in enrollment processes, would be advantageous.
Technical Proficiency: Familiarity with specific software or platforms used in enrollment management, such as carrier portals and CRM systems.
Analytical Skills: Ability to interpret data, identify trends, and make data-driven recommendations for process improvements.
Work Environment / Physical Requirements:
• Prolonged periods sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.
$25k-33k yearly est. 16d ago
Airport Customer Service Agent
GAT 3.8
Customer care representative job in Austin, TX
As a customer service agent you are the first impression of a passengers airport experience. Customer Service positions encompass checking in and ticketing passengers, escorting passengers to and from aircraft, and resolving customer complaints. Proficient use of a computer is needed as well as EXCELLENT customer assistance to passengers. This position requires working in a fast paced environment with time constraints to meet published departure goals. A professional and positive image must be consistently displayed by the employee.
Responsibilities:
Able to greet and assist all customers in a prompt, friendly, and courteous manner over the phone and in person.
Must be able to announce both incoming and outbound flights.
Handle credit cards, and personal check transactions with accuracy and properly account for all collections and conduct the appropriate airline close out procedures.
Accept and process checked baggage weighing up to 100 lbs. and placed on conveyor belts.
Agents are also required to operate jetways to place them in position prior to aircraft arrival and lifting, opening, closing, and securing aircraft doors.
Use airline computer systems to provide flight arrival and departure information, ticketing and flight boarding documents, lost or damaged baggage documentation, and cargo tracking information.
Able to stand and work in one location for up to four hours at a time.
You may be responsible for escorting unaccompanied minors and disabled passengers throughout the airport.
Work independently without direct supervision.
Requirements:
Must be at least 18 years of age
Must have a high school diploma, GED, or equivalent work experience, and a high degree of attention to detail.
Ability to read, speak, and understand the English language.
Ability to stand for long periods of time
Must possess good communication skills and a friendly, outgoing personality in person and via telephone.
Possess entry-level computer skills
Occasionally lift bags or items weighing between 50 and 70 pounds
Pass an extensive post offer pre-employment background check, including fingerprinting and a criminal history record check required by federal law
Must be able to work nights, weekends, and holidays
$25k-32k yearly est. 24d ago
Membership Services Executive
Austin FC
Customer care representative job in Austin, TX
In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. Austin FC joined Major League Soccer (MLS) as the League's 27th club in January 2019. Austin FC officially began competing in MLS in April 2021, and in the 2025 season qualified for the MLS Cup Playoffs while also reaching and hosting the final of the U.S. Open Cup. Austin FC plays its home matches at Q2 Stadium, a 100% privately financed, state-of-the-art stadium which earned certification as a zero-waste venue in 2024. Austin FC sold out all 88 MLS home matches it played at Q2 Stadium during its first five season in the league, including three home MLS Cup Playoff matches.
Austin FC is actively seeking a driven and motivated Membership Services Executive to assist in managing and delivering superior service to the Austin FC season members.
In this role, you will be responsible for connecting the Club with the Austin community to promote the Austin FC brand while building and maintaining relationships with the Austin FC season members. You will also participate in key marketing campaigns to educate the Austin community on Austin FC products.
Each Membership Services Executive will be part of a team that will develop and execute effective renewal strategies to deliver memberships and programs in order to meet the needs of members of the Austin community to achieve both their objectives as well as Austin FC's objectives for awareness, engagement, and continued support.
The position is based in Austin, TX and the role will be in-person at Austin FC's main office.
Are You Someone That:
· Has a positive attitude, strong work ethic and passion for selling?
· Is goal oriented and driven to succeed?
· Is motivated by understanding a client's needs and crafting creative solutions to meet those needs?
· Understands the need to partner with (and support) non-revenue-generating departments?
· Thrives in a culture of high performance and continuous improvement that values learning and quality?
· Consistently prioritizes projects, meetings and fast-changing schedules while remaining productive and professional?
· Enjoys being challenged and has a desire to develop innovative, positive outcomes?
· Is agile and able to respond effectively to the rapidly changing needs of a fast-paced / high-growth organization?
· Works well within in a collaborative, team-driven, and goal-based environment?
You Will:
· Manage and build relationships with current season members as well as create new opportunities for season members, future referrals and waitlist; and
· Deliver high quality service to current and prospective members on matchdays and club events; and
· Be responsible for reaching or exceeding individual renewal and touchpoint goals; and
· Generate new premium hospitality and group sales revenue through referrals, self-prospecting, and leveraging relationships to reach or exceed new sales goals; and
· Utilize Salesforce CRM to log interaction with clients to enhance sales and service efforts.
You Have:
· Demonstrated service experience with a proven record of performance that consistently meets or exceeds goals and strategic objectives
· High proficiency in relationship building, relationship management and networking skills
· Evidence of being a strategic, creative thinker with the ability to develop and implement processes and plans
· A commitment to diversity and inclusion both internally and externally
· Demonstrated ability to communicate effectively using a variety of media with diverse audiences
· English language proficiency is essential and Spanish/English bilingual skills are a plus. Additional languages - even better
· An outstanding work ethic and attention to detail
· Proficiency in Microsoft applications and CRM systems. Proficiency in SalesForce
· Prior sports and entertainment industry experience a plus, but not required
· Bachelor's Degree required
Other Details:
· It is the policy of Austin FC not to discriminate against any employee or applicant for employment because of race, color, sex, national origin, religion, age, gender, sexual orientation, gender identity, gender expression, physical or mental disability, marital status, genetic information, or any other characteristic protected by applicable law.
· All selected candidates are subject to passing a background check prior to employment.
· Hours are variable and can easily include early mornings, evenings, weekends and some holidays in addition to the traditional Monday through Friday hours.
$40k-82k yearly est. 2d ago
Customer Service Rep/Receiving Associate
Glass Doctor-Norcross
Customer care representative job in Austin, TX
Do you have experience in customer service? Do you want to work for a company with a proven record? Then look no further. Here at Glass Doctor of Austin, we invest in our employees and make sure you have the tools and training to be successful. As the CSR/Receiving Associate, you will answer calls and customer inquiries, book new estimates, reply to after hour calls and ER requests.
Customer follow ups, taking payments, dispatching technicians and keeping up with them daily.
Receive glass from delivery trucks and compares packing lists to purchase orders to ensure accurate deliveries.
Inventory control.
Vehicle maintenance management
Skills and Qualifications:
* Strong listening, communicating, and customer service skills.
* Ability to multi-task and provide effective solutions.
* Works well with others and helps foster a supportive work environment.
* Knowledge of our company's market, industry, and products.
* Comfortable problem solving while also creating an enjoyable experience for our customers.
* Able to document customer service calls efficiently and with detail.
* Knows how to ease conflict and provide the appropriate resolutions.
* Completes tasks on time and can prioritize work load.
Requirements:
* College degree is preferred.
* Four to five years of customer service experience is required.
* Proficient with Microsoft Office software and phone systems.
* Dispatching experience is preferred, but not required.
* Clean driving record and able to clear back ground check.
* Must be able to lift 100+ lbs.
* Salary depends on experience.
$27k-37k yearly est. 60d+ ago
Customer Experience Representative
Vincere Management Group
Customer care representative job in Austin, TX
Job Description
As a Customer Experience Representative, you will combine customer service with sales-focused responsibilities in a performance-based environment. Your role will involve engaging with customers, understanding their needs, providing solutions, and presenting products or services clearly and professionally. You'll be trained on communication techniques, product knowledge, and performance tracking to help maximize your success.
This position is ideal for individuals who enjoy interacting with people, setting goals, and being rewarded for results. You'll work as part of a team, receive ongoing coaching, and have access to a clear advancement path based on performance.
Compensation: Weekly earnings typically begin around $750, with average earnings of approximately $1,500 per week. High performers may exceed this range. Paid training and incentives are included.
This is a full-time, in-person opportunity with long-term career potential.
$750-1.5k weekly 12d ago
Customer Support Representative
Script Care Ltd. 4.0
Customer care representative job in Austin, TX
PURPOSE OF THE ROLE
The Customer Support Representative is responsible for supporting the pharmacy and member help desk call center function of the company in accordance with Script Care, Ltd. policies and procedures. This position will be responsible for providing timely, knowledgeable and courteous resolution and responses to pharmacy, member and product related inquires. This role requires the maintenance of exceptional professionalism and customer service standards that Script Care, Ltd. has attained within the pharmacy benefit management industry. The Customer Support Representative will report directly to the Customer Support Manager.
KEY TASKS AND RESPONSIBILTIES
• Work with Customer Support Manager to set goals and objectives
• Handle inbound calls regarding plan inquires and documentation regarding pharmacy issues from members, clients, providers, pharmacies, and other inquiries
• Provide timely responses to routine inquiries on multiple products from members, providers, pharmacies, and employer groups
• Enter data accurately and timely into industry software
• Adheres to confidentiality, state, federal and HIPPA laws and guidelines regarding patient information; including internal and external correspondence
• Ensure that customer service performance standards and guarantees are met
• Utilize various company databases to access member information
• Abide by all rules, regulations and policies set forth by SCL
• Assist and support other duties as determined by the Customer Support Manager and the Quality Assurance Director
QUALIFICATIONS
• High school diploma or equivalent; college degree preferred
• Customer service and inbound call center experience required
• Pharmacy Technician certification helpful
PROFESSIONAL SKILLS, EXPERIENCES AND COMPETENCIES
• Proficient in Microsoft Office suite and industry related software programs
• Proven ability to build relationships; must be service oriented
• Excellent verbal and written communication skills, internally and externally
• Pharmacy and/or Healthcare experience preferred, especially in a call center setting
• Demonstrated ability to analyze situations and resolve issues in a timely manner
• Able to work independently and collaboratively with other SCL personnel
• Bilingual in Spanish/English advantageous
• Must be able to work flexible hours pursuant with industry demand
• High attention to detail and able to work in a fast-paced environment
IN-OFFICE POSITION
$31k-41k yearly est. Auto-Apply 11d ago
Borrower Account Services Representative II
Texas Guaranteed Student Loan Corp 4.1
Customer care representative job in Round Rock, TX
Who you are:
Assist borrowers by negotiating and monitoring repayment arrangements serving the best interest of the Department of Education while considering individual borrower circumstances. Providing a high level of customer assistance by supplying detailed information pertaining to repayment and the various available programs in accordance with company policies and procedures, Fair Debt Collection Practices Act (FDCPA) laws, state privacy laws, treasury laws, Fair Credit Reporting Act (FCRA), Gramm-Leach-Bliley Act (GLBA), Telephone Consumer Protection Act (TCPA), Federal Family Education Loan Program (FFELP) regulations, and any other related regulatory compliance requirements.
Who we are:
Trellis Company is a nonprofit 501(c)3 corporation focused on helping people leverage the power of post-secondary education and learning to improve their quality of life and the communities where they live.
For more than 40 years Trellis has served as a student loan guarantor, helping to provide trusted guidance and services that help student borrowers successfully repay their federal loans. In addition to pioneering several technologies and services along the way, we have invested in improving student success programs through numerous grants to colleges, universities, and research groups.
Today we have expanded our services beyond higher education to include working with employers and community organizations who are focused on aligning the dreams, goals, and skills needs of employees and employers. Connecting these resources and learning pathways together with our expertise in improving student outcomes helps us all to create better and more predictable futures for those we serve.
Our stability and vision create a unique intersection: a startup environment at a company that also has a stable foundation, resulting in an opportunity for the right candidate to help shape our company's future. This is an exciting time to join the Trellis team!
As we move into the future, we're drawing on our history, branching into new sectors beyond student loans, and delivering the same level of exceptional care and service that our customers have come to depend on. We remain invested in the success of students and higher education institutions. This combination of stability and vision creates a unique intersection: a startup environment at a company that also has a stable foundation, resulting in an opportunity for the right candidate to help shape our company's future. This is an exciting time to join the Trellis team!
Location:
The position is remote.
Essential Duties and Responsibilities:
The position incumbent is expected to perform the following essential duties and responsibilities of the position with reasonable accommodation.
Provides borrowers and authorized 3rd party representatives with detailed information about available repayment programs and forgiveness/discharge options.
Analyzes borrower eligibility for federal programs following internal and regulatory policies.
Counsels borrowers to determine the appropriate program based on account eligibility, borrower's current financial situation, and their ability to repay.
Counsels borrowers regarding the importance of repayment and the consequences of non-payment.
Researches and responds to borrower and employer correspondence, via email, letters, and documentation.
Adheres to and maintains current knowledge and compliance with FDCPA, (both State and Federal), Privacy Act, FCRA, GLBA, TCPA, and Health Insurance Portability and Accountability Act (HIPAA), as well as policies and procedures prescribed by governing agencies such as the Federal Communications Commission (FCC), Federal Trade Commission (FTC), and Consumer Financial Protection Bureau (CFPB).
Monitors accounts to ensure repayment is initiated as agreed to by the borrower.
Ensures compliance with all Trellis policies and procedures, scripts, and quality guidelines.
Accurately enters all information into the account management system.
Performs skip trace activity to gain location information.
Prepares accounts for involuntary repayment, including Administrative Wage Garnishment, Federal Offset, and State Offsets as applicable. Includes direct communication with employers regarding existing garnishments.
Effectively analyzes and manages assigned borrower work lists.
Processes Consolidation Applications, Rehabilitation Agreements, Financial Disclosure Forms, and other requests.
Initiates administrative forms and other information necessary for the borrower to satisfy selected program requirements.
Actively protects and secures Nonpublic Personal Information (NPI), safeguard Personally Identifiable Information (PII), and Protected Health Information (PHI).
Ensures borrowers are treated with the utmost respect and be mindful of customer interactions and the impact on both the Company and borrower.
Assists other teams within Borrower Services with high priority and or unexpected high-volume tasks including but not limited to:
Processes refunds and miscellaneous transactions to comply with changes in borrower status, Federal Guidance and Trellis Procedures.
Processes incoming and outgoing correspondence.
Assists with transactional and demographic updates as required.
Participates in training and other learning opportunities to ensure compliance and expand knowledge of company, position, and process.
Non-Essential Duties and Responsibilities:
May assist Spanish speaking borrowers.
Assist with claims processing as needed.
Provide feedback to Management on a variety of work-related processes and procedures to improve or enhance a process and performance.
Assist with training support of new and transferred team members.
Actively support the team and team responsibilities.
All other duties and responsibilities as assigned
Knowledge, Skills, and Abilities:
Strong communication, numerical, analytical, critical thinking, and decision-making skills.
Must be proficient in written and verbal communications.
Strong understanding and ability to interpret and apply changing voluntary and involuntary repayment options available to the borrower, including understanding workflow and requirements of each program to be able to ascertain the account status.
Demonstrated ability to utilize software, scripts, run queries, and tools appropriately.
Demonstrated ability to prioritize work assignments and maintain activities within prescribed performance standards.
Accurately handle multiple tasks and be detail oriented in a fast-paced working environment.
Capable of learning new skills and adapting to change, work under pressure and meet established deadlines.
Ability to work with and protect sensitive or confidential information and documentation.
Strong negotiation and/or collection skills.
Strong, current knowledge of federal and state laws and regulations.
Intermediate Microsoft Office product proficiency.
Qualifications:
Education
Required:
High school diploma or equivalent.
Preferred:
Some college, up to or including an associate degree.
Experience
Two (2) years office experience in loan servicing, collections, customer service, customer contact center, financial services, or student loan environment.
COMPENSATION AND BENEFITS
Base Salary: $17.00 - $21.00 per hour (commensurate with experience)
Corporate Annual Incentive: This position is eligible for a corporate annual incentive, subject to the discretion and approval of the Board of Directors and not guaranteed.
Paid Holidays: 11 holidays + 1 floating holiday per year
Comprehensive benefits package including health, dental, vision, and retirement plans.
Physical and Mental Demands:
Occasionally must move about inside the office.
Repetitive motion. Regularly operates a computer, phone, and general office equipment.
Regularly required to handle, feel, grasp objects, and reach across a work area.
Regularly communicates with other employees and on the phone, virtually, or in person with clients. Regularly converses with internal and external contacts.
Visual acuity. Regularly must have close visual acuity to view and enter information into computer and software systems, analyze data, develop presentations and reports, and other materials.
Mental focus. Requires worker to maintain focus and exchange detailed and accurate information through oral and written communication.
Work Environment:
Work may be conducted remotely or in an office with a surrounding small cubicle environment.
Office work environment is climate controlled with no substantial exposure to adverse environmental conditions.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity or sexual orientation. We are also an equal opportunity employer of individuals with disabilities and protected veterans.
Please view Equal Employment Opportunity Posters provided by OFCCP.
$17-21 hourly Auto-Apply 14d ago
Call Center Rep - Spanish Bilingual Preferred
A+ Federal Credit Union 4.3
Customer care representative job in Harker Heights, TX
Job Type: Full-Time Exemption Type: Non-Exempt Wage Amount: $19.50 hourly minimum Join a wonderful team and work for an growing organization with a one-team spirit and where every voice matters! All Contact Center Consultants are eligible for incentives of up to $400 per month. The incentives will be payable so long as the Contact Center Consultant is employed by A+ Federal Credit Union in the Contact Center on the payment dates referenced above. The incentives are subject to required and authorized taxes, withholdings and deductions.
(Work from home eligibility after 90 days, upon manager approval.)
Are you ready for something new?
Our Contact Center Consultants are the first responders for the Credit Union and work together in a One-Team Many-Voices environment. Through communication, training, and continued learning/development, you will be able to assist members with questions associated with many areas of the organization. Many of our consultants move on to become supervisors and/or work in other areas of our credit union. Its a wonderful place to build a solid understanding of our organization and to serve our membership!
Join our team of professionals who are ready to assist, guide, and educate members to enhance their overall financial well-being. This is a great way to start your financial services career!
Wage Amount
$19.00/hr +$1.00/hr Call Volume Premium + Potential $2,400 Annual Incentive Bonus + Potential 4% Annual Company Bonus
Apply today to be the voice of A+ Federal Credit Union!
Essential Functions for Level I
* Answer all incoming calls within the established ring time goal
* Ensure proper identification of members using Security PINs or approved security questions prior to releasing information or conducting transactions
* Staying apprised of any phone, check or debit card scams to identify potential loss or fraud on every call
* Use pleasant, professional voice, and good listening skills to enhance service
* Assist members with loan inquires, which may include, payoff request, rate information, processing payments, establishing automatic transfers and payment history details
* Educate/advise members on questions relating to accounts, rate information, product or service requests, and/or error resolutions after completing any necessary research
* Promote and maintain quality internal service at all times in order to cultivate relationships with departments and branches to develop a team atmosphere within the Credit Union
* Attain and maintain knowledge of all credit union products and services
* Inform existing and prospective members of current promotions and new or updated products/services
* Utilize online account opening system to open various types of accounts for members, offering products/services in order to increase services per retail household
* Answer questions regarding cleared items, direct deposits, and various types of transactions on accounts
* Place applicable types of stop payments following appropriate procedures
* Be knowledgeable of regulation requirements as applicable to debit card holds, pending transaction processes, opting members in and out. Ability to explain requirements to the members
* Assist members with trouble shooting and resolving issues by accessing members online activity and resetting or unlocking logins
* Prepare and submit all wire transfer requests following appropriate procedures
* Use DocuSign system to securely send appropriate requested documents to members for completion
* Use internal software to review and create copies of cleared items as requested
* Handle adjustments to credit union Member Rewards program
* Answer inquiries regarding funds availability/check holds and releasing holds within approved limits
* Handle debit card requests for ordering, blocking, and travel notifications
* Make fee reversal decisions within approved limits
* Expected to reach and maintain a minimum of 75% success in established sales goal referrals and 80% success in quality assurance monitoring
* Complete required assignments for Level I
* Perform other duties as required or assigned
Miscellaneous
* Schedule and conduct monthly individual dialogs with Manager
* Assist with department projects, as assigned
* Participate in outside credit union sponsored activities and community/education events to increase credit union awareness
* Perform other duties as required or assigned.
* For more information about our hiring process and benefits, click the following link:
$19.5 hourly 21d ago
Sales and Customer Solutions Representative
Charter Spectrum
Customer care representative job in Austin, TX
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative incentives that can bring top performers to an annual salary of over $70,000 a year! And that's not all, enjoy free and discounted Spectrum services like internet, TV and mobile while building a long and rewarding career.
Do you thrive on turning challenges into opportunities? As a Sales and Customer Solutions Representative, you'll leverage your skills to retain valued customers and upsell our top-tier services. You'll play a pivotal role in enhancing customer satisfaction and driving revenue growth. Your contributions will directly impact our success and strengthen customer loyalty.
What our Sales and Customer Solutions Representatives Enjoy Most About the Role
* Actively supporting efforts to simplify and enhance the customer experience while maintaining high levels of professionalism and courtesy.
* Meeting or exceeding customer solutions activity goals using effective telephone-based techniques to retain customers.
* Responding promptly and efficiently to inbound calls, meeting call handling metrics, and addressing billing inquiries, pricing, and service complaints.
* Mastering order processing within the billing system for retained accounts, new sales, and account lookups.
* Demonstrating proficiency in explaining products and services, with a thorough understanding of competitors, to effectively retain and re-sell to customers.
Working Conditions
* Normal office environment.
Required Qualifications
Education
* High school diploma or equivalent
Experience
* 6 months of customer service or phone sales experience to enhance customer satisfaction and retention
Technical Skills
* Knowledge of cable communications products: TV, internet, and telephone
Skills & Abilities
* Strong English communication skills
* Flexibility for variable hours, including weekends and holidays
* Adaptability and problem-solving in dynamic environments
Preferred Qualifications
* 1+ years of call center experience
#LI-JP3
CRT110 2026-68800 2026
Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.
Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
$70k yearly 1d ago
Customer Service Representative Fueler/Washer
Dev 4.2
Customer care representative job in Round Rock, TX
Company DescriptionJobs for Humanity is partnering with Penske Truck Leasing to build an inclusive and just employment ecosystem. Therefore, we prioritize individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Deaf or Hard of Hearing, Black, Hispanic, Asian, Military Veterans, the Elderly, the LGBTQ, and Justice Impacted individuals. This position is open to candidates who reside in and have the legal right to work in the country where the job is located.
Company Name: Penske Truck Leasing
Job Description
1302 Chisholm Trail Rd, Round Rock, TX 78681
What's the Job?
Ready to accelerate your career while helping our customers move forward? As a Customer Service Representative Fueler/Washer at Penske, you'll do exactly that. You will make sure vehicles are fueled, clean and safe before they hit the road again. You will be the face of Penske-the person greeting our customers when they arrive and the one sending them off with a smile.
Why join Penske as a Customer Service Representative, you ask? It's simple. Maybe you've always had an interest in vehicle maintenance but haven't had the chance to pursue it. This is the perfect place to start. No experience is required. We will introduce you to our vehicle maintenance processes. We will teach you how to use our leading-edge technology. In fact, the training and experience you get here will help you advance to become a technician. And you'll get to do that learning at a company that offers career stability and competitive benefits. Talk about an amazing opportunity.
It's about going above and beyond for our customers-the way Penske goes above and beyond for you. It's about building meaningful relationships. It's about keeping our customers moving forward.
Shift Differentials:
Second shift start times after 11am are eligible for $2.50 per hour shift differential
Third shift start time after 9pm are eligible for $3.50 per hour shift differential
Main Responsibilities:
• Greeting our customers and making sure they have a great experience as you fuel and wash vehicles
• Performing vehicle readiness inspections to make sure tires, fluids, and other basic maintenance items are done
• Helping make sure our facilities are clean, safe environments for our customers and associates
• Building your skills through training and hands-on coaching to perform minor repairs such as installing mounted tires, replacing or rotating tires and performing preventive maintenance repairs
• Completing other projects and tasks as assigned by supervisor
Why Penske is for You:
We take pride in offering a competitive wage and great benefits.
This position, at this location, offers shift differentials that will vary based on second shift (starting after 11am) or third shift (starting after 9pm) and weekend work.
This position, at this location, also offers individuals who hold a current and valid CDL will be eligible for a $2.00/hr rate.
Penske offers ongoing skills training for to our maintenance associates, so you can grow your career!
General Requirements:
• High school diploma, equivalent, or prior work experience preferred
• Valid driver's license required
• Excellent customer service and communication skills
• The ability to work well as part of a team
• The ability and willingness to work outside
• Basic mechanical ability and tool usage (preferred)
• Basic computer skills
• The associate will be required to understand and comply with specific instructions, guidelines, rules, regulations, or other information established by Penske management
• The associate must be able to perform all work adhering to DOT, OSHA, and all Penske safety and maintenance policies; including but not limited to the correct selection and use of appropriate tools, PPE, machine guarding, and established best safety practice.
• Regular, predictable, full attendance is an essential function of the job
• Willingness to work the required schedule, work at the specific location required, complete Penske employment application, submit to a background screening (to include criminal checks, past employment and education), the ability to pass a drug screen and physical as required by the Department of Transportation, and potential travel within a near geography for training are required.
This position is regulated by the Department of Transportation or designated as safety sensitive by the company, and the ability to work in a constant state of alertness and in a safe manner is required. Associates must have the ability to accept responsibility for their own safety, as well as the safety of others.
Physical Requirements: The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the associate will be required to move frequently, stand, walk, climb, bend, and sit for extended length of time throughout their scheduled working period.
• The associate is required to use their hands on a routine and daily basis to grasp, reach, touch, handle, feel, and/or otherwise operate required tools or controls.
• The associate must be able to work safely at heights using applicable ladders and elevated working platforms.
• The associate must be able to safely work in all weather conditions.
• Given the frequent movement of large trucks through the workplace, the associate must be able to see and hear in order to safely navigate the work environment.
• The associate must be able to regularly lift and/or move up to 50lbs/23kg and occasionally lift and/or move up to 100lbs/45kg.
Penske is an Equal Opportunity Employer
PJ300
Job Category: Vehicle Maintenance/Mechanics/Technicians
Job Family: Vehicle Maintenance
Address: 1302 Chisholm Trail Rd
Primary Location: US-TX-Round Rock
Employer: Penske Truck Leasing Co., L.P.
Req ID: 2329715
$25k-32k yearly est. 60d+ ago
Bilingual Call Center Representative
Carshop
Customer care representative job in Round Rock, TX
We are currently seeking a Bilingual Call Center Customer Service Representative to join our Team!
is $21 per hour with annual bonus potential of up to $2,500.
WHY WORK FOR US?
We are a people-oriented business that is committed to providing superior levels of customer service. While our success and growth are dependent on many factors, first and most important are the skills, intelligence, creativity and dedication of our employees. We have a comprehensive training program to ensure your success on the team. The customer service representative is tasked with creating an exceptional customer service experience handling a high volume of inbound customer service calls and internal transfers. Allow this position to be your steppingstone to a life-long career in the automotive industry.
RESPONSIBILITIES:
Enjoy working in a fast-paced customer-oriented environment
Greet and interact with customers on the phone in a friendly and professional manner
QUALIFICATIONS:
Detail oriented and excels in a fast-paced, results driven environment
Professional and friendly phone skills
Ability to multi-task
Self-motivated enthusiastic presence in a team environment
Professional appearance and work ethic
WE OFFER:
Competitive Compensation
Medical, Dental and Vision
401(k) with company match
Superior Training
Career Development Programs
Organizational Stability
National growth opportunities
Vacation/Sick & Holiday Benefits
Penske Automotive Group, headquartered in Bloomfield Hills, Michigan, is the world's second largest automotive dealership group. PAG operates 327 retail automotive franchises, representing 42 different brands, and 26 collision repair centers.
APPLY WITH US!
If you are ready for a rewarding career with competitive compensation and benefits, and opportunities to excel and advance, consider joining the Penske Automotive Group organization. Our interview process typically includes a phone interview, several in-person interviews, background check, reference check, driving record review, and a drug screen. Be a part of the best customer experience team in the automotive industry... apply with us today!
Penske Automotive Group is an equal opportunity employer and maintains a drug- and alcohol-free workplace. Some positions may require applicants to possess a valid driver's license and have a good driving record.
$21 hourly 3d ago
Head of Customer Solutions US - Austin TX (m/f/d)
Robco 3.9
Customer care representative job in Austin, TX
Your Mission
As the Head of Customer Solutions for the US (m/f/d), you will take ownership of shaping and leading our Customer Solutions organization in the United States. You will have a defining influence on how we deliver, deploy, and support our modular robotics solutions with customers across the country.
Your mission is to build a high-performing, customer-centric, and operationally excellent team that brings RobCo's technology to life reliably, professionally, and at scale. You'll hire and develop a team of Solutions Engineers, Field Technicians and Technical Program Managers, set a high bar for execution, and establish the processes, routines, and culture that will define our customer experience in the US.
You love technology, take ownership naturally, and are motivated by seeing real products come alive with customers. You have the leadership maturity to inspire a team, the operational discipline to deliver consistently, and an entrepreneurial mindset that thrives in environments where structure needs to be created and shaped thoughtfully.
You will be the operational force multiplier for RobCo in the US, trusted by customers, relied upon by your team, and seen as a key partner by our global engineering, product, and sales organizations.
Your Responsibilities
Team Leadership & Development
Directly lead, coach, and develop a team of Field Solutions Engineers, Technicians and Technical Program Managers, responsible for the deployment and integration of RobCo's robotic automation systems.
Foster a culture of accountability, openness, and high performance; set clear expectations, provide regular feedback, and support individual growth.
Identify and mentor future team leads as the organization scales.
Operational Excellence
Ensure your team delivers consistent, high-quality customer outcomes: on time, every time.
Team resource planning, project assignments, and deployment scheduling in collaboration with Technical Program Managers.
Drive continuous improvement in all aspects of field execution: safety, process, documentation, and customer communication.
Proactively identify and resolve bottlenecks, recurring field issues, or skills gaps.
Customer Focus
Act as an escalation point for deployment issues and complex customer situations, balancing commercial, technical, and relationship needs.
Ensure the field team communicates effectively with customers, translating technical complexity into practical action and building trust.
Champion a customer-first mindset while holding the team to robust technical and process standards.
Collaboration & Process Building
Work closely with Product Engineering, Customer Value Engineering and Sales to close feedback loops between the field and the rest of RobCo globally.
Standardize and continuously improve team routines: onboarding, training, documentation, and field support tools.
Contribute to the development and refinement of processes and best practices as we scale across new regions and products.
Your Profile
Demonstrated leadership experience in a technical, customer-facing environment (e.g., machinery, automation, industrial engineering, or similar).
Proven ability to develop and lead diverse teams, including engineers and technicians, ideally in a fast-pace scale-up or transformation context.
Strong operational and problem-solving mindset: you see around corners, act proactively, and thrive in high-change environments.
Ability to structure, document, and drive repeatable processes without sacrificing flexibility or customer focus.
Exceptional communication skills: you coach technical staff to be clear, pragmatic, and customer-oriented.
Relentless about safety, quality, and professionalism.
Willingness to travel as needed to support customers and team members on site across the US.
Why us?
Work with us on groundbreaking technology in software-defined modular robotics and pioneer solutions to address the skills shortage in the industry.
Diverse, responsible, and independent work in a dynamic startup environment.
Flat hierarchies with an open and direct feedback culture, including 360° development feedback aimed at holistic professional growth.
A rare opportunity to build and lead Customer Solutions in the US with true ownership and measurable impact.
Do you share our passion for our groundbreaking robotic technology and want to be part of our dynamic growth? You will carry out your own projects, implement innovative solutions, and be recognized for your successes!
About us RobCo is spearheading a revolution in robotics, empowering businesses to thrive by supercharging productivity and freeing them from labor shortage. We are searching for you to build RobCo into the category-leading robotics company in Europe and the US. We've raised more than $50 million from the world's best VCs, such as Sequoia Capital and Lightspeed, as well as the founders of UiPath, Helsing, Pitch, and other companies to fulfill our mission.
At RobCo, applicants are selected regardless of ethnic origin, religion, gender, age, disability or sexual orientation. All decisions throughout the recruitment process are based solely on the qualifications, skills, knowledge and experience of the applicants and the relevant business requirements.
$41k-59k yearly est. 60d+ ago
Customer Care Specialist
Artech Information System 4.8
Customer care representative job in Austin, TX
Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.
Job Title: CustomerCare Specialists
Location: Austin, TX 78727
Duration: 6 Months Contract to hire
Job Descriptions: -
• MUST BE AVAILABLE 7AM - 7PM will have staggering shifts within that time.
• Project will not accommodate special schedule requests
• College Grad with 1 year Microsoft Office OR Military Veteran with 1 year Microsoft Office OR
• High school diploma, GED, or equivalent certification
• Minimum 6 months of customer service or call center experience required
• Minimum 1 year Microsoft Office
• Provide unbiased assistance to Medicaid Providers with questions regarding Medicaid patient eligibility, medical claims statuses, and other program questions.
• Assists medical providers in problem resolution, as needed.
• Responds to provider phone inquiries in a prompt, courteous and concise manner.
• Documents all provider encounters in clear and concise logs.
• Transfers providers to other Call Center units as needed.
• Meets individual performance standards.
• Performs other duties as may be assigned by management.
Additional Information
Gaurav Uniyal
**************
Morristown, NJ 07960
$25k-30k yearly est. 60d+ ago
Bilingual Customer Care Specialist
W3R 4.1
Customer care representative job in Austin, TX
Accenture is one of the world's leading professional services companies, providing consulting and outsourcing services through our strategy, digital, technology and operations capabilities.
Job Description
Provide unbiased assistance to Medicaid Providers with questions regarding Medicaid patient eligibility, medical claims statuses, and other program questions
Assists medical providers in problem resolution, as needed
Responds to provider phone inquiries in a prompt, courteous and concise manner
Documents all provider encounters in clear and concise logs
Transfers providers to other Call Center units as needed
Meets individual performance standards. Performs other duties as may be assigned by management."
Qualifications
MUST BE AVAILABLE 7AM - 7 PM
Bilingual - fluent in English and Spanish, written and spoken
College Grad with 1 year Microsoft Office OR Military Veteran with 1 year Microsoft Office OR * High school diploma, GED, or equivalent certification
Minimum 6 months of customer service or call center experience required
Minimum 1 year Microsoft Office
$26k-31k yearly est. 60d+ ago
Customer Support Representative (NOT a remote job)
Clairvoyant Networks Inc. 3.8
Customer care representative job in Austin, TX
Job DescriptionCustomer Support Representative:
Fast growing Inc. 5000 company looking for a reliable person who enjoys working with customers. This is a unique and rewarding position, part of a really great group of people that is focused on helping caregivers with technology, and best of allwe help families every day!
The available support position is for 5 days a week: from 8am-5:00pm. In person training provided at our Spicewood location.
We would love for you to have been a family or professional caregiver. We want someone long-term, who enjoys working with seniors and has some technology experience. There is NO selling or cold calls, just answering incoming customer calls describing our product to our customers, answering basic questions, troubleshooting and offering assistance with our products.
After training, this position can be remote/hybrid if you have a quiet place to work and be professional, since you will be answering live support calls during your work hours.
$18.00 per hour that will be increased upon successful completion of training and after 60 days to $20.00 per hour.
The company is growing and there is room for opportunity in other areas of the company. We may ask you for other help, such as in our production department.
Office staff and bookkeeping positions also available.
Check us out on theoracare.com or apply by sending a resume to ******************* We look forward to hearing from you.
$18-20 hourly Easy Apply 8d ago
Learn more about customer care representative jobs
How much does a customer care representative earn in Round Rock, TX?
The average customer care representative in Round Rock, TX earns between $25,000 and $39,000 annually. This compares to the national average customer care representative range of $26,000 to $40,000.
Average customer care representative salary in Round Rock, TX