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Customer care representative jobs in Saint Cloud, MN

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  • Medical Customer Service

    Biolife Plasma Services 4.0company rating

    Customer care representative job in Maple Grove, MN

    By clicking the “Apply” button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge. Job Description Please take this virtual tour to get a sneak peek of one of our Plasma Donation Centers. About the role: Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines. Here, a commitment to customer service and quality is expected. You will report to the Plasma Center Manager and will perform as a plasma donor screener and perform phlebotomy to support plasma center operations. How you will contribute: · You will answer phones, and greet and focus on our donors, while ensuring the safety of donors and our team. · You will screen new and repeat donors and take and record donor vital signs and finger stick results. · You will use our Donor Information System, prepare donor charts, maintain accurate records, and coordinate donor compensation. · You will help identify operational opportunities for continuous improvement and initiate changes to center processes using company approved procedures. · You will be there for our donors, which includes working a variety of shifts, Saturdays and Sundays, and holidays. What you bring to Takeda: · High school diploma or equivalent · Ability to walk and/or stand for the entire work shift · Will work evenings, weekends, and holidays · Ability to lean, bend, stoop, crouch, and reach above shoulders and below knees · Ability to lift to 5 lbs., and occasional lifting of materials up to 32 lbs. and rarely 50 lbs. · Fine motor coordination, depth perception, and ability to hear equipment from a distance · Because of potential exposure to bloodborne pathogens (risk level 1), 90% of work tasks require prolonged glove wear · 1 or more years minimum experience working in a customer or patient facing role is helpful What Takeda can offer you: Every day at Takeda, we feel good knowing that what we do helps improve the lives of patients with rare diseases. At BioLife, while you focus on our donors, we will support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program to include retirement benefits, medical/dental, family leave, disability insurance and more, all in a fast-paced, friendly environment. More about us: At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. Takeda is a patient-focused company that will inspire and empower you to grow through life-changing work. Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our teams are united by an unwavering commitment to provide Better Health and a Brighter Future to people around the world. BioLife Compensation and Benefits Summary We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. For Location: USA - MN - Maple Grove U.S. Starting Hourly Wage: $18.00 The starting hourly wage reflects the actual starting rate for this position. The actual hourly wage offered will be in accordance with state or local minimum wage requirements for the job location. U.S. based employees may be eligible for short-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation. EEO Statement Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law. LocationsUSA - MN - Maple GroveWorker TypeEmployeeWorker Sub-TypeRegularTime TypePart time Job Exempt No
    $18 hourly Auto-Apply 22h ago
  • Customer Service Delivery Advocate

    Carvana 4.1company rating

    Customer care representative job in Long Lake, MN

    We're looking for Customer Advocates with at least 2 years of customer-facing experience to build an exciting career at Carvana - the fastest-growing used automotive retailer in U.S. history and one of the four fastest companies to make the Fortune 500! Whether it's delivering happiness to customers on the driveway or getting involved in the local community, our Customer Advocates are leading the charge in reintroducing happiness into the car-buying process. Ready to join the 'Hauler-Life'? Shift Requirement: The hours for this position are from 7am - 5pm, 9am - 7pm or 11am - 9pm. We ask that team members be available to work 7 days a week. Days off will rotate between weekdays and weekend days. Unlock Your Earning Potential! We offer a competitive starting hourly rate of $20/hr with significant growth opportunities based on performance. You can boost your earnings within a short timeframe: Pay Range: $20-$22 hourly Starting Pay: $20/hr At 3 Months: $20.50/hr At 6 Months: $21/hr In your first year, you can progress from $20/hr to $22/hr through our performance-based Careers Not Jobs program, which provides four merit opportunities annually. As part of this program, eligible team members can enjoy an additional $0.50 increase in their pay every 90 days. And that's not all! Market Operations may offer other performance-based incentive programs specific to your location, potentially unlocking even greater earnings. Benefits + Perks: We continually invest in our team members' success because when our team members grow, we grow. Here is how we invest in you: Compensation: Competitive, Performance-Based Compensation PLUS 401(k) with Carvana match, opportunity for overtime during busy seasons Fast Track Advancement Opportunities: Stellar performers achieve higher pay rates sooner based on performance. Hard work and stellar performance won't go unnoticed. Health & Wellness: 100% Company Paid Healthcare Premiums plus Dental + Vision benefits. Wellness program to support mental, physical and financial health. We know pets are family too! Benefit from our pet care savings program to keep your furry friends healthy and happy. Time Off & Work-Life Balance: Generous paid time off (13 days for the first year, increases to 20 days thereafter) Education Support: We support you depending on where you are at in your education journey - if you are looking to pursue a bachelor's degree, we offer tuition reimbursement. And if you already have your bachelors degree we have a student loan repayment program! Equity: Carvana Shares is something that we grant to our team members on an annual basis where you get to be an 'owner' in the company. We also offer an Employee Stock Purchase Plan discount! Professional Development: Extensive internal growth and professional development opportunities And more! About the Role: We're looking for enthusiastic, energetic, and self-motivated team players with at least 2 years of customer-facing experience to: Deliver vehicles straight to customers' doors with our custom car haulers (don't worry - a commercial license is not required to drive the hauler and you will receive ample training) Frequently load/unload vehicles onto the hauler (this part does require getting physical!) and regularly inspect the car-hauler to make sure the vehicle maintains safe to drive Complete customer paperwork and include thorough notes in our customer tracking system Consistently drive safe and maintain a clean driving record in accordance with Carvana's CMV Driver Qualification policy. * Candidates must have (or be able to obtain) a Notary in your local jurisdiction within the first 90 days of employment (process sponsored by Carvana). This process may involve satisfying state-specific requirements. For further details, candidates can review their local state notary requirements here: State Notary Requirements . * Candidates must be able to satisfy state-specific requirements related to access DMV/title and registration systems. * Illinois, Michigan, Louisiana, and Missouri employees must obtain a Chauffeur's license or any other state specialty license within the first two weeks of employment (process sponsored by Carvana). *California employees must obtain a Vehicle Verifier license within the first 90 days of employment (Process sponsored by Carvana). General qualifications and requirements Ability to perform physically demanding tasks like detailing vehicles and loading/unloading vehicles onto our haulers in indoor and outdoor conditions with occasional exposure to inclement/extreme weather (some markets may require deliveries to be made in the snow, while other markets require deliveries to be made in the summer heat) . Ability to walk/stand and sustain physical activity for extended periods of time (8+ hours) Must be able to read, write, speak and understand English Requires high and low levels of movement with the ability to reach with arms, twist, kneel, crouch, climb, balance, and squat Requires the grasping, carrying, lifting, pushing, and pulling of items of 50lbs. Frequent driving requires excellent visual acuity and manual dexterity. Reasonable accommodations may be granted to enable individuals with disabilities to perform the essential functions Legal stuff This job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories. All applicants must pass a drug test and obtain a DOT Medical Card. This roles is not eligible for visa sponsorship. Must be at least 21 years of age and possess a valid driver's license. Must be able to read, write, speak, and understand English."
    $20-22 hourly 5d ago
  • Ridgewater College - Bookstore, Customer Service

    Ridgewater College 3.5company rating

    Customer care representative job in Hutchinson, MN

    Listen Information * Fall and spring semesters * Day and afternoon hours (Bookstore hours are 7:45am - 3:30pm, Mon-Fri) * Average 15 hours/week * 1-2 positions available Details Hutchinson campus is seeking students who are friendly and outgoing to assist in the bookstore. Duties include: * cashiering * stocking shelves * checking expiration dates * merchandising displays * light housekeeping * additional duties as arises
    $41k-47k yearly est. 7d ago
  • CSR - Estimator and Install Coordinator - Residential Glass

    j & a Glass, Inc. 4.5company rating

    Customer care representative job in Rogers, MN

    CSR - Residential Glass Estimator and Install Coordinator We are looking for a diligent person to prepare and provide accurate estimates and coordinate schedules for site measures and installation on our client's residential projects. This will be done by gathering information and analyzing important metrics on the products we supply and install. The ideal candidate will have excellent numerical skills and an analytical mindset. You must be thorough and accurate. The goal is to provide a high level of communication and follow through so that we can continue to provide our clients with the best service possible within their requested timeline. Responsibilities Understand the project and its requirements by consulting with clients via phone calls or electronic communication to ensure accurate estimates for materials, labor, and equipment in a timely manner. Gather first-hand information from sites via coordination with measure techs and outside sales, vendors, or other venues. Conduct research to obtain data on labor costs, materials, production times etc. Use software for data analysis, forecasting and budgeting. Obtain and review quotes, purchase orders, and order acknowledgements by vendors. Source and price glass, hardware, and other materials required for each project. Create and submit estimate reports and takeoffs. Schedule and assign work orders to the appropriate team members. Work directly with outside sales and measure techs to ensure scope accuracy and project success. Monitor installations and communicate between installers and clients to ensure expectations are met in a timely and cost-effective manner. Build relationships with key vendors (subcontractors, suppliers, etc.) Skills Proven experience as CSR or similar position. Excellent organizational and time management abilities to manage multiple projects simultaneously. Familiarity with financial and project management principles.. Math and IT ability with an analytical mindset. Ability to enter and manage reports in software formats. Outstanding communication and negotiation abilities. Thoroughness and reliability. Excellent organizational skills Ability to lift 50 lbs. Job Type: Full-time Salary: $20.00 - $26.00 per hour Benefits: 401(k) matching Dental insurance Health insurance Health savings account Life insurance Paid time off Vision insurance Potential Hybrid Remote Capabilities Schedule: 8-hour shift Ability to commute/relocate: Rogers, MN 55374: Reliably commute or planning to relocate before starting work (Required) Experience: CSR or Similar Roles: 2 years (Required) Estimating: 1 year (Preferred) Work Location: In person
    $20-26 hourly Auto-Apply 60d+ ago
  • Customer Account Specialist Pharmacy Technician

    Thrifty White Pharmacy 4.4company rating

    Customer care representative job in Maple Grove, MN

    Benefits: 401(k) Dental insurance Employee discounts Health insurance Paid time off Training & development Vision insurance Wellness resources Customer Account Specialist Pharmacy Technician Location: Hybrid - Corporate Headquarters - Maple Grove, MN Thrifty White Pharmacy is seeking a Customer Account Specialist to join our team at the Corporate Office in Maple Grove, MN. This is an excellent opportunity for someone ready to grow their career in a professional office environment with hybrid flexibility. Position Highlights Schedule: Monday-Friday (no evenings or weekends) Environment: Professional office setting with hybrid options Career Growth: Clear advancement potential within the Billing & Receivables team Purpose: Support patient care by ensuring accurate billing, account management, and exceptional customer service Core Responsibilities Provide exceptional service via phone, email, and internal ticketing systems Research, bill, and reconcile claims to insurance companies and responsible parties Manage account balances, payments, and refunds Ensure accuracy of customer accounts while maintaining HIPAA compliance Participate in process improvement initiatives and special projects Learn and apply new technologies and systems including TWRx, PeopleSoft, OnBase, and MNITS Why You'll Love Working Here Competitive pay $23.00 - $26.00 per hour, based on experience and qualifications Full benefits package including medical, dental, vision, and 401(k) Paid vacation, holidays, and sick time Employee ownership: Thrifty White is 100% employee-owned - you share in our success! Award-winning culture: Minnesota Retail Association's “Best Place to Work Regional Drug Chain of the Year, 2020 What We're Looking For Strong written and verbal communication skills Proven ability to work effectively with leadership and teammates Excellent customer service mindset with professional follow-through Detail-oriented with strong organization and problem-solving skills Experience in Microsoft Word, Excel, and Outlook Ability to multitask and adapt in a fast-paced environment Commitment to confidentiality and HIPAA compliance Pharmacy Technician or insurance billing experience About Thrifty White Pharmacy Thrifty White Pharmacy is a 100% employee-owned company dedicated to advancing the health of our communities. Guided by our mission to empower healthier lives through personalized and accessible care, we combine compassion, innovation, and teamwork to deliver high-quality pharmacy services that make a real difference.We take pride in being patient-centered, community-focused, and driven by integrity, ensuring every interaction reflects our commitment to quality, inclusivity, and trust. As employee-owners, we share responsibility for our company's success and the positive impact we make across the communities we serve. Join our team of employee-owners and help shape the future of pharmacy care! Thrifty White Pharmacy is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status, or any other characteristic protected by law. Compensation: $23.00 - $26.00 per hour We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Thrifty White Pharmacy is a pharmacy chain fully owned by our employees. We are committed to the communities we serve and believe that our services and products must exceed the expectations of our customers. Being an industry leader in innovation, our employee owners have been able to develop and implement several programs and initiatives that allow our team to practice at the top of their license, making them an invaluable asset to our pharmacy operations. As a dynamic organization, we have a variety of different practice sites and positions. No experience is necessary for most of our Pharmacy Technician positions! As detailed further down this careers page, Thrifty White offers Pharmacy Technician-in-Training programs at no cost to the employee!
    $23-26 hourly Auto-Apply 26d ago
  • Order Processing Representative

    Partnered Staffing

    Customer care representative job in Saint Cloud, MN

    At Kelly Services, we work with the best. Our clients include 99 of the Fortune 100TM companies, and more than 70,000 hiring managers rely on Kelly annually to access the best talent to drive their business forward. If you only make one career connection today, connect with Kelly. Job Description Kelly Services has exciting Temp-to- Hire opportunities for Order Processing Representatives in St Cloud MN! By working for our client, you will be exposed to a large global company (listed on the NYSE), work for a financially stable fortune 500 company and, work in a fast paced corporate environment and be an integral part to the Corporate Legal Team. Your responsibilities will include (but not limited to): Skills and Qualifications: Terms of Assignment: Start date: November 7, 2016 6 month temp to hire position Hours Monday through Friday 9am-5pm Additional Information Why Kelly? As a Kelly Services candidate you will have access to numerous perks, including: Exposure to a variety of career opportunities as a result of our expansive network of client companies Career guides, information and tools to help you successfully position yourself throughout every stage of your career Access to more than 3,000 online training courses through our Kelly Learning Center Group-rate insurance options available immediately upon hire* Weekly pay and service bonus plans
    $30k-37k yearly est. 17h ago
  • Customer Experience Coordinator

    Marshalls of Richfield Mn

    Customer care representative job in Hutchinson, MN

    Marshalls At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer. Job Description: Opportunity: Grow Your Career Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs. Leads by example by engaging and interacting with all customers, and maintaining a clean and organized store. Role models outstanding customer service. Creates a positive internal and external customer experience Promotes a culture of honesty and integrity; maintains confidentiality Takes an active role in training and mentoring Associates on front end principles Trains and coaches Associates on personalizing the customer experience while promoting loyalty programs Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all Associates Addresses customer concerns and issues promptly, ensuring a positive customer experience Ensures Associates execute tasks and activities according to store plan; prioritizes as needed Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates Provides and accepts recognition and constructive feedback Partners with Management on Associate training needs to increase effectiveness Ensures adherence to all labor laws, policies, and procedures Promotes credit and loyalty programs Supports and participates in store shrink reduction goals and programs Promotes safety awareness and maintains a safe environment Other duties as assigned Who We're Looking For: You. Available to work flexible schedule, including nights and weekends Strong understanding of merchandising techniques Capable of multi-tasking Strong communication and organizational skills with attention to detail Able to respond appropriately to changes in direction or unexpected situations Team player, working effectively with peers and supervisors Able to train others 1 year retail and 6 months of leadership experience Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information. In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. Applicants with arrest or conviction records will be considered for employment. Address: 1030 HIGHWAY 15 S Location: USA Marshalls Store 1479 Hutchinson MNThis position has a starting pay range of $14.00 to $14.50 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.
    $14-14.5 hourly 57d ago
  • Customer Service Representative

    Copart 4.8company rating

    Customer care representative job in Saint Cloud, MN

    Copart, Inc. a technology leader and the premier online vehicle auction platform globally, with over 200 facilities located across the world, Copart links vehicle sellers to more than 750,000 buyers in over 190 countries. We believe in providing an unmatched experience, every day and everywhere, driven by our people, processes, and technology. The Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart. Through a thorough understanding of Copart practices, the CSR offers solutions that aid and facilitate a unique customer service experience. The primary function of this role is to obtain the release of vehicles that are located at body shops and/or other locations including residences. In addition to other office support functions as needed. The CSR is the face of the Company as they are often the first interaction our customers have with Copart. Through a thorough understanding of Copart practices, the CSR offers solutions that aid and facilitate a unique customer service experience. Understanding client needs and offering solutions and support. Position may expand to include Chat and Email Customer Support. Answer and place calls in a professional manner. Measured on call quality -- (Knowledge, level of professionalism, time to place follow-up calls) Focus on a call resolution& use company resources to gather information and offer solutions to meet customer needs. Other duties as assigned. Required Skills and Experience: * One year of office support experience in a customer service role preferred * High School diploma * Excellent customer service skills and attitude * Excellent written and verbal skills * Proficient with office equipment * Attention to detail * Problem-solving * Computer proficiency - MS Suite * Typing speed 45WPM * Professional appearance * Ability to multi-task in a fast-paced environment * Bilingual skills a plus * Occasional overtime as needed Pay $18.00 - $20.29 per hour Benefits Summary: * Medical/Dental/Vision * 401k plus a company match * ESPP - Employee Stock Purchase Plan * EAP - Employee Assistance Program (no cost to you) * Vacation & Sick pay * Paid Company Holidays * Life and AD&D Insurance * Discounts Along with many other employee benefits. At Copart, we are focused on harnessing the power of diversity, inclusion, and collaboration. By embracing diverse perspectives, we open doors to innovation and unleash the full potential of our team. We are dedicated to fostering a workplace where everyone feels appreciated, included, and inspired to grow and contribute meaningfully. E-Verify Program Participant: Copart participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program: * E-verify Participation * Right to Work
    $18-20.3 hourly Auto-Apply 60d+ ago
  • Custom Cabinet Sales Rep.

    Kitchen Refresh

    Customer care representative job in Saint Cloud, MN

    We are seeking a custom cabinet sales representative to become a Kitchen Refresh franchisee focusing on a kitchen remodeling alternative to painting or full replacement of kitchen cabinets. The franchisee owner-operator would be responsible for a territory in the St. Cloud area. Job Requirements: Conduct prompt and professional communication with leads and clients Perform in-home, design studio, and virtual consultations Deliver estimate at time of consultation using Quickbooks Able to convey kitchen remodel expertise, handle objections, and ask for order at time of consultation Identify and create working relationships with a finish carpenter and painter Coordinate with finish carpenter contractor for cabinet door and drawer front measuring for product orders, as well as door and drawer front, drawer box, cabinet box, crown moulding, and related installations and work Coordinate with painter for painting of only the cabinet boxes Follow proven marketing, sales, and installation processes Must have a valid driver's license Must be able to communicate effectively in English As a Kitchen Refresh franchisee, you would be buying into the Kitchen Refresh kitchen remodeling system and would be responsible for serving and maintaining a defined territory. Kitchen Refresh franchises are independently owned and operated. The hourly wage range is an estimate based on profit rates of product sales relative to time spent on business. Actual pay rate may be more or less depending on how closely you follow the systems and other factors. Franchisees can also earn additional profits on upsell and cross sale opportunities. Full-time $150.00 per hour Monday to Friday Driver's License (Required)
    $36k-48k yearly est. 60d+ ago
  • Customer Care Coordinator

    Reliable Medical 4.3company rating

    Customer care representative job in Buffalo, MN

    Respiratory & Supplies Division ☐Exempt ☒Nonexempt Brief description The Customer Care Coordinator provides exemplary customer service and respiratory support, working closely with customers, referral sources, and internal teams to ensure timely and accurate order processing, documentation, and assistance with medical equipment and supplies. This role requires strong organizational skills, attention to detail, and adherence to company policies and regulations, including HIPAA and HQAA. Reports to/Supervision Received Manager: Sleep and Supplies Manager or Respiratory Manager Director Supervisor: Sleep and Supplies Manager or Respiratory Manager Indirect Reporting Relationship: Vice President of Respiratory & Supplies Supervisory Responsibilities None. Essential Functions Greet customers promptly and courteously, whether in-person or by phone, ensuring quick and efficient service. Complete order intake and Customer Information Forms, gathering all necessary details to expedite order processing and determine payment responsibilities. Provide customers with accurate information on equipment usage, including safety guidelines, insurance coverage, billing practices, and delivery schedules. Work collaboratively with team members to address customer needs. Gather and organize all mandatory documentation for customer files, ensuring completeness and compliance. Initiate and complete paperwork for orders, develop prior authorization details, and verify funding criteria. Handle cash transactions accurately, following established protocols and ensuring correct tax calculations. Adhere to infectious disease control protocols and all HIPAA, HQAA, and compliance regulations. Coordinate with the service department to facilitate timely deliveries and load/unload customer vehicles as needed. Collaborate with referral sources to fulfill requests effectively. Perform additional responsibilities as assigned by management. Qualifications and requirements Two years of customer service experience, preferably in healthcare. Proficient in using computers; strong organizational and communication skills; able to make independent decisions. Ability to interact pleasantly, patiently, and effectively with customers and referral sources. Familiarity with medical supplies and respiratory equipment is preferred. Knowledge of HIPAA and HQAA regulations preferred. Competencies Customer Focus: Consistently delivers prompt and courteous service, maintaining a customer-first approach. Attention to Detail: Accurately completes orders, paperwork, and transactions, adhering to all documentation requirements. Problem Solving: Effectively handles complex requests and coordinates with internal and external resources to resolve issues. Communication: Communicates clearly and effectively with customers, referral sources, and team members. Teamwork: Works collaboratively with various departments. Physical Requirements Able to move and lift equipment as needed, load/unload customer vehicles, and maintain inventory. Ability to use office equipment and computer systems effectively. Primarily operates within a medical office or warehouse setting, adhering to safety and infectious disease control protocols. Discrimination based on race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, disability, age (40 or older) or genetic information (including family medical history) is illegal and will not be tolerated. In addition, we will provide reasonable accommodations (changes to the way things are normally done at work) to applicants and employees who need them for medical or religious reasons, as required by law.
    $29k-40k yearly est. 60d+ ago
  • CSR - Estimator and Install Coordinator - Residential Glass

    j & a Glass & Mirror, Inc.

    Customer care representative job in Rogers, MN

    CSR - Residential Glass Estimator and Install Coordinator We are looking for a diligent person to prepare and provide accurate estimates and coordinate schedules for site measures and installation on our client's residential projects. This will be done by gathering information and analyzing important metrics on the products we supply and install. The ideal candidate will have excellent numerical skills and an analytical mindset. You must be thorough and accurate. The goal is to provide a high level of communication and follow through so that we can continue to provide our clients with the best service possible within their requested timeline. Responsibilities Understand the project and its requirements by consulting with clients via phone calls or electronic communication to ensure accurate estimates for materials, labor, and equipment in a timely manner. Gather first-hand information from sites via coordination with measure techs and outside sales, vendors, or other venues. Conduct research to obtain data on labor costs, materials, production times etc. Use software for data analysis, forecasting and budgeting. Obtain and review quotes, purchase orders, and order acknowledgements by vendors. Source and price glass, hardware, and other materials required for each project. Create and submit estimate reports and takeoffs. Schedule and assign work orders to the appropriate team members. Work directly with outside sales and measure techs to ensure scope accuracy and project success. Monitor installations and communicate between installers and clients to ensure expectations are met in a timely and cost-effective manner. Build relationships with key vendors (subcontractors, suppliers, etc.) Skills Proven experience as CSR or similar position. Excellent organizational and time management abilities to manage multiple projects simultaneously. Familiarity with financial and project management principles.. Math and IT ability with an analytical mindset. Ability to enter and manage reports in software formats. Outstanding communication and negotiation abilities. Thoroughness and reliability. Excellent organizational skills Ability to lift 50 lbs. Job Type: Full-time Salary: $20.00 - $26.00 per hour Benefits: 401(k) matching Dental insurance Health insurance Health savings account Life insurance Paid time off Vision insurance Potential Hybrid Remote Capabilities Schedule: 8-hour shift Ability to commute/relocate: Rogers, MN 55374: Reliably commute or planning to relocate before starting work (Required) Experience: CSR or Similar Roles: 2 years (Required) Estimating: 1 year (Preferred) Work Location: In person
    $20-26 hourly Auto-Apply 60d+ ago
  • Customer Service Representative I- Full Time (Mound)

    Cortrust Bank 4.4company rating

    Customer care representative job in Mound, MN

    CORTRUST BANK The mission of this bank is to profitably deliver high quality customer service that meets the financial needs of our community, its businesses, and its citizens. No line of financial services is beyond our charter. CorTrust Bank is seeking a Full Time Customer Service Representative in our Mound community! It's more than just a job! When you join one of the region's leading community banks, you can expect a family atmosphere committed to building outstanding teams. We believe in the overall well-being of our employees and work hard to provide the best opportunities for growth. We're proud to offer a competitive compensation package that includes perks like a 401k with employer match, Employee Stock Ownership Plan, insurance coverage options, paid time off, service awards, community service opportunities, an Employee Assistance Program, and a stable work environment. Summary: The Customer Service Representative directly supports our customers and front-line operations by engaging with customers, processing teller transactions, and performing administrative duties. Key areas of responsibility: Customer service: Communicate professionally and courteously with internal and external clients and adhere to phone etiquette policies. Respond to general inquiries and utilize knowledge of bank areas to properly direct calls and inquiries. Ask questions to recognize client needs, recommend products and services, and make referrals to our business partners when possible. Teller transactions & cash handling: Accurately complete general teller transactions such as cash and check deposits, check cashing, credit payments, savings bonds, domestic wire transfers, withdrawals, and more. Open new personal deposit accounts, using your knowledge of Bank products and services to help customers choose the best account to fit their needs. Demonstrate accurate cash handling and reporting, including balancing drawers and ATMs, filing Currency Transaction Reports (CTRs), and monitoring cash levels. Administrative & compliance: Adhere to all CorTrust policies and handbooks, complete required security and regulatory training, and maintain customer privacy and confidentiality. Understand requirements for customer identification procedures to accurately process name changes, manage customer debit cards, add signers, and perform additional customer maintenance functions. Process reports, run proof work, and complete general ledger maintenance and reconciliation. Other duties as assigned. Key competencies: The ideal candidate for Customer Service Representative possesses a combination of education and experience to be able to perform the primary duties of this position with little supervision, managing multiple projects simultaneously. They adapt easily to system, process, product, and service changes, and are able to reason, problem solve and think critically. They must demonstrate a high level of integrity, personal diplomacy, and respect. Knowledge of Federal banking regulations and industry workflow is a plus but isn't required. Must be able and willing to abide by all Bank policies, procedures, and Federal banking regulations. CorTrust is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
    $34k-39k yearly est. Auto-Apply 60d+ ago
  • Part-Time Customer Service Representative

    Lakes Gas Co

    Customer care representative job in Coon Rapids, MN

    Lakes Gas has an exciting opportunity for candidates with excellent people skills. We are looking for an energetic person who can provide outstanding service to our customers and promote our business to the community. Lakes Gas provides a friendly, team-based work environment in small local offices. This position will include walk-in, phone, and email contact with customers and potential customers. You must be able to multi-task and be attentive to details. Excellent people skills and computer skills are required. In addition to hourly wages of $19-21/hr, Lakes Gas provides benefits, vacation time and opportunities for bonus and commission pay. This position is expected to work approximately 20 hours per week, and shifts are expected to be 4 hours in length. Requirements Outstanding customer service skills, ideal if you like working with people. Working knowledge of Microsoft Word and Excel. Strong data entry skills to maintain and update customer data records along with product inventories. Enhanced communication skills both written and verbally. Ability to learn, manage and navigate web-based applications designed for the propane industry. Ability, after brief training, to read, interpret, and understand work orders, shipping papers, product labels and invoices. Ensure compliance that the branch is operating per established company guidelines/policies and procedures. Willing to explore, critique, and forward ideas, and work with the corporate office to implement improvements and directions to streamline processes Major Position Accountabilities: Providing excellent service to customers and potential customers, including walk-in, telephone or email. Working closely with the Branch Manager to schedule service work. Ability to close sales on inbound and outbound calls and emails. Soliciting and collecting payments on past due invoices in a timely manner and actively working on customer account balances. Responsible for the cash and credit card activities while performing account reconciliations. Processing branch mail, including trips to and from the post office to retrieve and drop off mail (with a valid driver's license).other employees and/or customers. Responsible for making daily deposits. Responsible for weekly and monthly reporting and must understand the importance of due dates. Monitoring and ordering office supplies and forms in accordance with company ordering procedures. Promptly and accurately coding vendor invoices for payment. Ability to lift 30 pounds to assist customers with cylinder fills. Availability for limited travel within Regional Area, as required. Ability during busy season (Oct-Mar) to be able to work weekends in support of branch operations. Driving customer retention and reinforcing strategies for growth. Critical Success Factors: Ability to work with and respectfully interact with other employees and/or customers. Ability to build and contribute to a cohesive, collaborative, and goal-oriented team with a hands-on approach. Conducting self in a professional business-like manner with customers, co-workers, and managers. Communicating with co-workers to ensure tasks are completed timely and accurately. Working with minimum supervision, following published and verbal standards, guidelines, policies and procedures developed by Lakes Gas Co., and state, federal and local laws. About Lakes Gas: Lakes Gas is the leading distributor of propane in the region, with 46 offices in Minnesota, Wisconsin, Michigan and South Dakota. We are a family-owned company based in Wyoming, Minnesota and known for incredible service. Lakes Gas is an equal opportunity employer. Salary Description $19-22/hr
    $19-22 hourly 60d+ ago
  • Collections & Customer Service Agent

    Central Portfolio Control 3.6company rating

    Customer care representative job in Clearwater, MN

    No Experience Necessary - $1000.00 Sign on Bonus (paid at 90 and 180 days) Work with consumers to find the best solution for the past due amounts over the phone. Uphold company policies and procedures including rules and regulations that govern third party collectors Must be dependable and timely. Great attendance is required Must be able to learn and retain information with accuracy in a short time frame Document accounts accurately and quickly Receive inbound and make outbound calls Treat consumers with dignity and respect Be a team player Must be able to navigate computers and spreadsheets Word and Excel knowledge a plus No experience necessary- paid training Must be able to pass a background check and drug test
    $29k-34k yearly est. 60d+ ago
  • Dispatcher / Call Center Specialist - Multiple Day Shift Openings

    Wright-Hennepin Cooperative Electric Association 3.8company rating

    Customer care representative job in Rockford, MN

    Wright-Hennepin International Response Center (WHIRC) is a 24-hour alarm monitoring center. The Dispatch/Call Center Specialist is responsible for quickly and accurately answering customer calls in a fast-paced high-volume call center environment. This position acts as the initial service call contact for customer with service problems and ensures the means for resolution of the problem. Other duties include maintaining alarm activity and performing data entry of new account information and database changes. The Dispatch/Call Center Specialist works a 10-hour rotating shift. Available Day Shift Schedules: 4:00am - 2:00pm 6:00am - 4:00pm 8:00am - 6:00pm The successful candidate must be able to work the shift schedule, including working weekends and holidays, and be open to helping with shift coverage to accomplish daily requirements and activity as needed. The team atmosphere is fun, engaging and makes time for additional training and career development. Location The position is located at our company headquarters in Rockford, Minn. Rockford is located 15 miles west of Plymouth on Hwy 55. Responsibilities Answer incoming telephone and alarm traffic in a timely and professional manner. Provide quick, accurate, courteous and professional service, abiding by the customer service standards, policies and procedures. Provide the customer with the best possible service and a positive experience. Obtain account information from technicians and customers and enter information accurately and in a timely manner to the automation system. Perform system checks on equipment, recognize and correct minor equipment problems, and accurately report concerns and problems with equipment and customers. Train and participate in monthly training, emergency generator and back-up power testing, complete Central Station Alarm Association training and certification. Working Conditions The Call Center Rep works primarily in a climate-controlled office environment. Must have the ability to perform finger and hand manipulation and perform repetitive motions in order to use office equipment. Ability to exert up to 10 lbs. of force when moving items such as computer printouts, notebook ledgers, office equipment, etc. The ability to make verbal and written presentations relating to the business. Pay Starting pay is $20.00 plus shift differential for evening/overnight hours. WH offers a comprehensive health insurance plan including medical, dental, and vision coverage. WH also offers a generous company 401K match and contributions to a Health Savings Account. Employees have the potential to receive an annual bonus. Paid time off and paid holidays are provided. Other benefits include tuition reimbursement programs, flexible spending account access, dependent care FSA, and more. Requirements High school education or equivalent 1+ year of customer service experience, preferably in a high call volume environment Successful completion of WHIRC dispatcher training and probation Must obtain and maintain all initial and ongoing licensures by meeting all state and federal requirements Must adhere to WH's core values of Teamwork, Dependability, Performance, Integrity, Safety and Member/Customer Focused.
    $20 hourly 42d ago
  • Flooring Customer Service Representative

    Hom Furniture 4.4company rating

    Customer care representative job in Coon Rapids, MN

    Full-time, Part-time Description Pay and Schedule $18-$21 per hour based on experience Full Time and Part Time options available Consistent daytime schedule (Monday-Friday) Opportunities for advancement within HOM's flooring operations team Job Summary Join HOM Furniture as a Project Coordinator (Construction/Flooring) and take a leading role in managing commercial and residential flooring projects. You'll oversee installation scheduling / job site coordination, maintain strong customer & vendor communication, and help ensure every flooring project is completed on time and exceeds expectations. This is an excellent opportunity for detail oriented professionals with experience in flooring or construction coordination to grow with a locally owned, thriving company. Responsibilities A Project Coordinator (Construction/Flooring) plays a key role in ensuring our commercial and residential flooring projects are completed on time, within budget, and to HOM's high standards. This position requires hands-on involvement in installation scheduling / job site coordination and constant customer & vendor communication to deliver a world class experience. Coordinate commercial and residential flooring projects from order entry through installation completion. Manage installation scheduling / job site coordination by communicating daily with installers, estimators, and sales teams. Process flooring orders accurately and ensure all documentation is complete.. Maintain strong customer & vendor communication to align expectations and resolve any issues quickly. Work with the Operations Manager to monitor project timelines and performance metrics. Build long term relationships with vendors through reliable customer & vendor communication. Support the sales team with project updates, material timelines, and installation dates. Other duties as assigned to support the flooring operations department. Benefits Part Time and Full Time: 401(k) Employee Contribution Plan with Employer Match (minimum 20 hours/week) Employee discount Discounts on computers, cell phone plans, and more Career advancement opportunities and paid training Paid time off-20 Days in 1st year for full-time employees Full Time (32+ hours/week): Medical, dental, vision, and prescription coverage Employer-paid life insurance Culture Our Project Coordinator (Construction/Flooring) team is collaborative, detail driven, and passionate about delivering exceptional results. HOM Furniture is a locally owned, privately held company that values its people and the communities we serve. We actively participate in charity events and green initiatives like solar energy, recycling, and energy efficient facilities. HOM invests in our employees through paid training and career development programs; helping you grow your skills and build a fulfilling career. Requirements Education and Experience: High school diploma or GED required. 1+ year of experience as a Project Coordinator (Construction/Flooring) or in a related flooring or construction coordination role preferred but not required. Strong organizational and communication skills with the ability to handle multiple commercial and residential flooring projects simultaneously. Occasional lifting up to 25 lbs may be required. HOM Furniture is proud to be an equal opportunity workplace. We value diversity and inclusion and consider all applicants without regard to race, color, religion, gender identity, sexual orientation, national origin, disability, or any other protected characteristic.
    $18-21 hourly 11d ago
  • Customer Service Rep(01925) - 20130 County Rd 50

    Domino's Franchise

    Customer care representative job in Corcoran, MN

    Customer Service Representative/Pizza Maker- Domino's Pizza Our business is growing as our fan base increases! Domino's Pizza is looking for customer service representatives/pizza makers for our growing team. JOB REQUIREMENTS -At least 16 years of age -A winning smile, great attitude and customer-focused personality -Excellent attendance & punctuality -Basic math & money skills -Ability to work in a fast-paced environment BENEFITS -Flexible schedule -Growth opportunities -Pizza discounts -Team members 18 years of age and older earn up to 50% of their earned wages the next day when signed up for branch. JOIN THE #1 PIZZA COMPANY TODAY! DOMINO'S PIZZA TEAM HONEY BADGER! Additional Information Your information will be kept confidential according to EEO guidelines.
    $31k-40k yearly est. 60d+ ago
  • Customer Account Specialist Pharmacy Technician

    Thrifty White Pharmacy 4.4company rating

    Customer care representative job in Osseo, MN

    Job DescriptionBenefits: 401(k) Dental insurance Employee discounts Health insurance Paid time off Training & development Vision insurance Wellness resources Customer Account Specialist Pharmacy Technician Location: Hybrid - Corporate Headquarters Maple Grove, MN Thrifty White Pharmacy is seeking a Customer Account Specialist to join our team at the Corporate Office in Maple Grove, MN. This is an excellent opportunity for someone ready to grow their career in a professional office environment with hybrid flexibility. Position Highlights Schedule: MondayFriday (no evenings or weekends) Environment: Professional office setting with hybrid options Career Growth: Clear advancement potential within the Billing & Receivables team Purpose: Support patient care by ensuring accurate billing, account management, and exceptional customer service Core Responsibilities Provide exceptional service via phone, email, and internal ticketing systems Research, bill, and reconcile claims to insurance companies and responsible parties Manage account balances, payments, and refunds Ensure accuracy of customer accounts while maintaining HIPAA compliance Participate in process improvement initiatives and special projects Learn and apply new technologies and systems including TWRx, PeopleSoft, OnBase, and MNITS Why Youll Love Working Here Competitive pay $23.00 $26.00 per hour, based on experience and qualifications Full benefits package including medical, dental, vision, and 401(k) Paid vacation, holidays, and sick time Employee ownership: Thrifty White is 100% employee-owned you share in our success! Award-winning culture: Minnesota Retail Associations Best Place to Work Regional Drug Chain of the Year, 2020 What Were Looking For Strong written and verbal communication skills Proven ability to work effectively with leadership and teammates Excellent customer service mindset with professional follow-through Detail-oriented with strong organization and problem-solving skills Experience in Microsoft Word, Excel, and Outlook Ability to multitask and adapt in a fast-paced environment Commitment to confidentiality and HIPAA compliance Pharmacy Technician or insurance billing experience About Thrifty White Pharmacy Thrifty White Pharmacy is a 100% employee-owned company dedicated to advancing the health of our communities. Guided by our mission to empower healthier lives through personalized and accessible care, we combine compassion, innovation, and teamwork to deliver high-quality pharmacy services that make a real difference. We take pride in being patient-centered, community-focused, and driven by integrity, ensuring every interaction reflects our commitment to quality, inclusivity, and trust. As employee-owners, we share responsibility for our companys success and the positive impact we make across the communities we serve. Join our team of employee-owners and help shape the future of pharmacy care! Thrifty White Pharmacy is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status, or any other characteristic protected by law.
    $23-26 hourly 26d ago
  • Customer Experience Coordinator Full Time

    Marshalls of Richfield Mn

    Customer care representative job in Maple Grove, MN

    Marshalls At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer. Job Description: Opportunity: Grow Your Career Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs. Leads by example by engaging and interacting with all customers, and maintaining a clean and organized store. Role models outstanding customer service. Creates a positive internal and external customer experience Promotes a culture of honesty and integrity; maintains confidentiality Takes an active role in training and mentoring Associates on front end principles Trains and coaches Associates on personalizing the customer experience while promoting loyalty programs Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all Associates Addresses customer concerns and issues promptly, ensuring a positive customer experience Ensures Associates execute tasks and activities according to store plan; prioritizes as needed Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates Provides and accepts recognition and constructive feedback Partners with Management on Associate training needs to increase effectiveness Ensures adherence to all labor laws, policies, and procedures Promotes credit and loyalty programs Supports and participates in store shrink reduction goals and programs Promotes safety awareness and maintains a safe environment Other duties as assigned Who We're Looking For: You. Available to work flexible schedule, including nights and weekends Strong understanding of merchandising techniques Capable of multi-tasking Strong communication and organizational skills with attention to detail Able to respond appropriately to changes in direction or unexpected situations Team player, working effectively with peers and supervisors Able to train others 1 year retail and 6 months of leadership experience Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information. In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. Applicants with arrest or conviction records will be considered for employment. Address: 11421 Fountains Dr Location: USA Marshalls Store 0416 Maple Grove MNThis position has a starting pay range of $16.00 to $16.50 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.
    $16-16.5 hourly 56d ago
  • Customer Service Representative

    Hom Furniture 4.4company rating

    Customer care representative job in Coon Rapids, MN

    Full-time Description Pay $16.00-19.00 an hour Responsibilities The Customer Service Representative is tasked with providing excellent customer service for HOM Furniture's customers. Necessary tasks include: Answering phones to either direct callers to the proper department or to answer any questions they may have. Finalizing orders, taking payments, and scheduling deliveries and pickups. Processing returns and processing initial paperwork for warranty claims. Making changes and cancellations to orders when appropriate. Updating customers on changes to their order status. Processing finance applications. The Customer Service Representative serves as a support for showroom Sales Consultants. As such, they assist with questions and processing orders as needed. Processes sales for accessories and other small purchases. Occasionally, the Customer Service Representative works the sales floor following HOM Furniture's proven sales methods. Other duties as assigned. Benefits HOM Furniture offers its full-time employees a competitive benefits package. Paid Time Off- 20 Days in 1st year for full-time employees Medical and/or Dental Coverage 401(k) Employee Contribution Plan 401(k) Employer Matching Employee discount Career advancement opportunities and training Pay on Demand - options for receiving earned wages Requirements Education: Must be working towards or have a high school diploma or GED. Experience: Six months of customer service experience preferred. Physical Demands: Low physical demands required. The employee is regularly required to sit for sustained periods of time and occasionally lift up to 25 pounds. Other: Must be able to communicate effectively both verbally and in writing. *Reasonable accommodation will be made for those who require it. HOM Furniture is proud to be an equal opportunity workplace. Individuals seeking employment at HOM Furniture are considered without regard to race, color, religion, gender expression or identity, sexual orientation, national origin, marital status, age, creed, public assistance status, disability, membership or activity in a local commission, or any other characteristic or classification protected by federal, state or local law.
    $16-19 hourly 60d+ ago

Learn more about customer care representative jobs

How much does a customer care representative earn in Saint Cloud, MN?

The average customer care representative in Saint Cloud, MN earns between $28,000 and $43,000 annually. This compares to the national average customer care representative range of $26,000 to $40,000.

Average customer care representative salary in Saint Cloud, MN

$35,000
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