Customer care representative jobs in San Mateo, CA - 1,393 jobs

A leading SaaS technology company is seeking a Head of Product Management to define the product vision and lead the product organization. You'll drive execution, oversee a team of product managers, and ensure alignment with business goals. The ideal candidate will have over 10 years of product management experience and a strong understanding of SaaS ecosystems. This role offers the opportunity to impact global sales cycles and customer lifetime value. #J-18808-Ljbffr

US ENT Partners helps ear, nose, and throat (ENT) practices achieve cost savings by aggregating purchasing volume to negotiate maximum discounts with manufacturers, distributors, and suppliers. Role Description This full-time Customer Success Associate role is located in the San Francisco Bay Area with a hybrid work model (3 days a week in office). The Associate will handle tasks such as data collection, analysis, interpretation, and communicate findings to stakeholders. This role will contribute to vendor alignment, performance tracking, and the development of actionable insights that support our member practices and internal strategic initiatives. Qualifications Bachelor's degree in Business, Healthcare Administration, Finance, Analytics, or related field 2-4 years of experience in a healthcare, operations, analytics, or consulting environment Strong Excel and data visualization skills (Power BI, Tableau, or similar) Familiarity with healthcare supply chain, group purchasing, or provider operations preferred Strong attention to detail, project management skills, and ability to meet deadlines Excellent written and verbal communication skills Self-starter with the ability to thrive in a fast-paced, hybrid team environment Why US ENT? Joining our team means being part of a dynamic organization that values data-driven decision-making and continuous improvement. We offer a collaborative work environment, opportunities for professional growth, and the chance to make a meaningful impact in the healthcare industry.

A rapidly growing technology company is seeking an experienced Head of Customer Experience to drive go-to-market strategies and enhance customer success. This leadership role demands a strategic thinker who will develop programs to drive product launch effectiveness and team performance. Ideal candidates will have a proven track record in customer success management and strong capabilities in sales enablement and product growth. You'll be integral in shaping the company's vision and achieving business goals through collaborative efforts across departments, fostering innovation and continuous improvement. #J-18808-Ljbffr

tl;dr: We're hiring our first Customer Success Manager to help accounting firms make full use of our AI‑powered document extraction platform. If you love building relationships, driving adoption, and making customers successful, let's talk. About You You're someone who loves working closely with customers and gets real satisfaction from helping them succeed. You know how to build strong relationships, solve problems quickly, and make people feel supported every step of the way. You're excited about joining an early team where you can wear a lot of hats, take full ownership, and help shape what customer success looks like from the ground up. You're comfortable figuring things out on the fly, and you're just as happy jumping into a customer call as you are drafting a new onboarding playbook or sharing product feedback with the team. The Role About the Role Additive was acquired by Thomson Reuters in September 2025. Our mission and team remain the same-but with TR's global reach, we now have superpowers to bring Additive to thousands of users. We're looking for an exceptionally driven operator who thrives at the intersection of sales enablement, customer success, and product insight. This is a high‑impact, hands‑on role where you'll become the Additive product expert inside Thomson Reuters, shaping how customers adopt, love, and expand their use of our platform. You'll wear three hats: 1. Pre‑Sales Partner Join TR sales teams to deliver live product demos that wow prospects Support TR CSMs with in‑depth feature walkthroughs and technical answers Be the go‑to Additive evangelist within TR, translating our value to new audiences 2. Customer Champion Troubleshoot user jobs, identify what's broken, and drive resolution Partner closely with Engineering to prioritize fixes and keep momentum high Ensure every customer interaction feels supported, fast, and human 3. Product & Customer Insights ("Mini PM") Meet regularly with customers to understand workflows and uncover pain points Synthesize insights into actionable guidance for our product team Influence roadmap decisions with real‑world feedback from the field Requirements Customer‑first mindset - you thrive on making users successful, and you're energized by solving problems in real time Excellent communication skills - comfortable leading demos, fielding tough questions, and simplifying complex product concepts Analytical and detail‑oriented - able to spot patterns in customer issues, prioritize what matters most, and follow through Technical curiosity - not afraid to dig into Excel files, data flows, or product logs to understand what's going on Collaborative spirit - you build trust quickly with sales, CSMs, engineering, and product teams High horsepower and grit - you're sharp, scrappy, and willing to put in the work to move things forward fast Bonus points if you have: Experience in SaaS, enterprise software, or tax/accounting technology Background in solutions engineering, technical support, or product management Familiarity with accounting workflows or tax processes (a huge plus, but not required) 🌟🌟 And...if you want to go the extra mile: Record a short video (2-3 minutes) telling us a bit about yourself - what you're looking for, why this role caught your eye. At Additive we value diversity and are committed to an inclusive workplace. Additive is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender, gender identity, national origin, disability, protected veteran status, or any other characteristic under federal, state, or local law. If you require an accommodation during the job application process, please notify **************** for support. #J-18808-Ljbffr

Do you love developing and nurturing great relationships? As an N2S Customer Success Specialist, you will be responsible for managing and growing our Fortune 500 accounts, understanding their staffing requirements, and ensuring the successful placement of qualified candidates. You will play a crucial role in building strong client relationships and contributing to the growth and success of N2S Location: Remote from Bay Area, SFC, CA Qualifications: Must have 3-5 years of overall experience in the Staffing & Recruiting Industry with hands on recruiting experience and exposure of client communication preferably with LifeSciences or IT MSP clients. Strong understanding of working with VMS and MSP based accounts. Any experience working with a Hybrid/Offshore delivery model will be a plus. Proven experience in staffing, recruiting & client communication, supporting client/ MSP programs from a supplier side. Strong interpersonal and communication skills. Excellent negotiation and problem-solving abilities. Excellent reputation and relationship-building skills. Ability to work in a fast-paced, target-driven environment. Must be a self driven and highly motivated individual. Proficiency in using applicant tracking systems (ATS) and other relevant software. Key Responsibilities: Be the single point of contact for our Fortune 500 clients Build long-term client partnerships to understand their challenges and provide solution. Maximize market share with a client to make us their trusted staffing supplier. Qualify new job orders and work with the delivery lead for better coverage and support. Present candidates to Hiring Managers and follow up for feedback . Coordinate with Client to schedule candidate interviews and onboarding. Coordinate with recruiting team including screening, orientation, and placement of candidates. Use CRM/ATS (Job Diva) to manage activities. Constant communication with clients to build rapport and to obtain critical information including, job descriptions, referrals, and business leads. Additional Requirements: Must be open to travel across the country, especially locally, and support clients from their offices. Availability to work outside regular office hours, if needed. Benefits of working at N2S: Uncapped Commissions 100% Contribution to Health/Dental/Vision

A leading vehicle service provider is seeking a Front Line Specialist who will be the first point of contact for customers, ensuring a positive experience. The ideal candidate should possess strong communication skills and a passion for customer service. This role offers competitive pay, opportunities for growth, and a supportive team environment. Apply now to join a AAA-Approved Repair Shop known for excellence. #J-18808-Ljbffr

Rippling gives businesses one place to run HR, IT, and Finance. It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. For the first time ever, you can manage and automate every part of the employee lifecycle in a single system. Take onboarding, for example. With Rippling, you can hire a new employee anywhere in the world and set up their payroll, corporate card, computer, benefits, and even third-party apps like Slack and Microsoft 365-all within 90 seconds. Based in San Francisco, CA, Rippling has raised $1.4B+ from the world's top investors-including Kleiner Perkins, Founders Fund, Sequoia, Greenoaks, and Bedrock-and was named one of America's best startup employers by Forbes. We prioritize candidate safety. Please be aware that all official communication will only be sent from @ Rippling.com addresses. About the Role: Head of Servicing and Collections Rippling is a global fintech operating across software, payments, and lending, moving tens of billions of dollars across payroll, cards, and payment products. As our product surface area and geographic footprint expand, the complexity of servicing accounts and recovering unpaid obligations increases materially. The Head of Servicing & Collections will define and execute Rippling's global strategy for account servicing and collections across our full product suite, including corporate cards, payroll, lending, and subscription billing. This leader will be responsible for optimizing collections and recoveries in a way that directly impacts Rippling's financial performance, while ensuring a strong customer experience and adherence to regulatory requirements across geographies. This role owns strategy, policy, and operations for servicing and collections and works closely with Product, Engineering, Finance, Risk, and Legal to ensure servicing and recovery capabilities are embedded into Rippling's products and operating model. While highly cross-functional, the Head of Servicing & Collections is expected to operate with a strong ownership mentality and be accountable for outcomes across products. What You'll Do: Design and implement collections strategies across payments, lending, and software products, spanning multiple geographies and regulatory regimes. Own policy development and execution, including treatment strategies, escalation paths, legal actions, hardship or remediation programs, and third-party vendor management where applicable. Design and enforce standard operating procedures and SLAs, overseeing day-to-day collections and servicing operations to ensure consistent execution and adherence to policy. Establish clear metrics and accountability, including recovery rates, loss curves, and operational efficiency benchmarks. Maintain a strong operational control environment to ensure compliance and optimize recoveries. Partner closely with Finance and Accounting on forecasting, provisioning, recoveries, and performance reporting. Collaborate with Risk and Legal to align on loss appetite, regulatory requirements, and contractual enforcement mechanisms. What you will need: 10+ years of experience developing and executing collections strategies across lending, payments, and subscription-based products. A proven track record of building policies and operating models that optimize financial outcomes. Experience operating in regulated environments and navigating regulatory and contractual constraints across multiple geographies. A strong ownership mentality - you personally care about driving financial results and take responsibility for recovering funds and minimizing losses. Independence and self-direction - you have high attention to details, can identify core issues, prioritize effectively, and drive immediate results while building toward a durable, long-term strategy. Strong strategic instincts paired with a willingness to go deep into operational and implementation details when required. Proficiency with data analysis and strong analytical skills, with the ability to translate data into actionable insights. Experience using SQL to extract and analyze data is desirable but not required. Additional Information Rippling is an equal opportunity employer. We are committed to building a diverse and inclusive workforce and do not discriminate based on race, religion, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other legally protected characteristics, Rippling is committed to providing reasonable accommodations for candidates with disabilities who need assistance during the hiring process. To request a reasonable accommodation, please email accommodations@rippling.com Rippling highly values having employees working in-office to foster a collaborative work environment and company culture. For office-based employees (employees who live within a defined radius of a Rippling office), Rippling considers working in the office, at least three days a week under current policy, to be an essential function of the employee's role. This role will receive a competitive salary + benefits + equity. The salary for US-based employees will be aligned with one of the ranges below based on location; see which tier applies to your location here . A variety of factors are considered when determining someone's compensation-including a candidate's professional background, experience, and location. Final offer amounts may vary from the amounts listed below. The pay range for this role is: 120,000 - 210,000 USD per year (US Tier 1) 120,000 - 210,000 USD per year (US San Francisco Bay Area) #J-18808-Ljbffr

Reporting to the Sr Manager, Medicare Sales, the Medicare Telesales Representative is responsible for enrolling members into San Francisco Health Plan's new Dual Special Needs Plan (D-SNP). You will connect with the underserved, Medicare-eligible individuals, with an understanding of their comprehensive Medicare and Medi-Cal benefits, you will review their health coverage and explain how the SFHP Care Plus DNSP plan can meet their unique health and financial needs. Please note that while SFHP supports a hybrid work environment, you are required to be onsite and in-office a minimum of 4 days per month. This is a hybrid position, based in our Downtown San Francisco office. Salary: $70,000 - $82,000 per year + commission WHAT YOU WILL DO: Answer incoming phone calls from prospective members, identify the type of assistance the customer needs with the goal of converting caller to a qualified lead and sale. Educate prospects about Medicare basics and D-SNP plan features, including extra benefits and coordination with Medi-Cal. Build trust and partnership with diverse members of the community, individuals with limited English proficiency and/or health literacy. Conduct outbound follow-ups with prospects from marketing campaigns, referral sources, events, or community partners. Follow up with members on questions or to review current or new products and services. Navigate multiple computer systems to document member interactions in real time in the EvolveNXT CRM platform, while engagement with members. Demonstrate knowledge of the product portfolio by addressing the needs of members, explaining the differences between products, and assisting selection of products to best meet their needs. Help complete the enrollment application over the phone, staying consistent with product requirements and enrollment guidelines. Meet the goals established for the position in performance, attendance, and consumer experience. Comply with all CMS and SFHP marketing and enrollment guidelines to ensure ethical and compliant sales practices. Meet and maintain requirements for agent licensure, appointments, and annual product certification. Participate in training, certification, and ongoing coaching related to sales strategy, compliance, and cultural competence. WHAT YOU WILL BRING: High School Diploma/GED or 4+ years of customer service/sales experience. Active California Life/Health Insurance License or ability to obtain within 30 days, as well as AHIP. Work regularly scheduled shifts, including the training period, with the flexibility to adjust daily schedule and work overtime and/or weekends as needed. Basic knowledge of Medicare and Medicaid (Medi-Cal). Prior experience in Medicare, Medicare Advantage or D-SNP sales a plus. Bilingual in English and in one of San Francisco Health Plan's defined threshold languages (Cantonese, Spanish, Vietnamese, Tagalog and Russian) required. Must reside in California. WHAT WE OFFER: Health Benefits Medical: You'll have a choice of medical plans, including options from Kaiser and Blue Shield of California, heavily subsidized by SFHP. Dental: You'll have a choice of a basic dental plan or an enhanced dental plan which includes orthodontic coverage. Vision: Employee vision care coverage is available through Vision Service Plan (VSP). Retirement - Employer-matched CalPERS Pension and 401(a) plans, 457 Plan. Time off - 23 days of Paid Time Off (PTO) and 13 paid holidays. Professional development: Opportunities for tuition reimbursement, professional license/membership. ABOUT SFHP: Established in 1997, San Francisco Health Plan (SFHP) is an award-winning, managed care health plan whose mission is to provide affordable health care coverage to the underserved low and moderate-income residents in San Francisco County. SFHP is chosen by eight out of every ten San Francisco Medi-Cal managed care enrollees and its 175,000+ members have access to a full spectrum of medical services including preventive care, specialty care, hospitalization, prescription drugs, and family planning services. San Francisco Health Plan is proud to be an equal opportunity employer. We are committed to a work environment that supports, inspires, and respects all individuals and in which our people processes are applied without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military service status, citizenship, or other protected characteristics. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. San Francisco Health Plan is an E-Verify participating employer. Hiring priority will be given to candidates residing in the San Francisco Bay Area and California. #LI-Hybrid (Hybrid remote/in-office) Please see job description PI281298264 Job distributed by JobTarget.

About LEOTEK: We are a leading provider of high-quality LED street, area, site, and traffic signal lighting solutions. We are committed to driving innovation and sustainability through our products, services, and customer support, serving both public and commercial sectors. We are currently transitioning into an IoT solutions and Data Management Systems (DMS) provider, leveraging street lighting technology and lighting grid infrastructure as its foundation. About The Role: The Customer Service Rep has responsibility for pre and post sales and logistics support to Independent Sales Representatives, Distributors, and Customers, and work with Production/warehouse to communicate delivery schedules to customers, answer general Inquiries, and supporting our Business Development Managers (BDMs) in the field to achieve total customer satisfaction and build customer relationships. What You'll Do: Responsible for much of the order fulfillment process including but not limited to order-related information requests, communicating delivery schedule, and coordination with other departments to ensure the company provides an accurate and high standard of delivery and customer service. Respond to high volume of inquiries via e-mail or phone from business development managers, sales representatives, and customers regarding pricing, product features, product availability, company policies, and post sales issues. Administer and enforce policies pertaining to pricing, sales orders, freight. Coordinate with the Credit Team to set up new customers and release on credit hold orders. Who You Are: Bachelor's degree or relevant experience preferred. 5+ years order fulfilment/customer service representative, and/or sales operations experience in a technical, manufacturing environment. Experience working with sales representatives in a high-volume product environment. SAP is a plus. Excellent written and oral English communication skills. LEOTEK Electronics USA LLC is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status.

Green Team of San Jose, a Waste Connections company, is looking for ahigh energy Customer ServiceRepresentativeto join our team in San Jose, CA!Previous waste experience would be a huge plus ! The schedule will be Monday-Friday 8 hour shift between the hours of 7am and 6pm. The starting pay for this position is $40/hour.The pay range for this job category is $40-42/hour. We also offer great family benefits, 401k with a company match, paid vacation time, etc.! Why you should join us! CULTURE: It's a Great place to work! We work in an environment where empowered, self-directed All-stars know what they do is important. INTEGRITY: Our definition is "saying what you will do and then doing it!" We keep our promises to our customers and our employees. DUTIES AND RESPONSIBILITIES: Work in conjunction with other departments to resolve customer disputes & demonstrate the ability to become proficient in the use of proprietaryoperational systems. Interviews customers and records interview information into computer forcustomer service, talks with customers by phone and in person, to receiveordersforinstallation, turn on, discontinuance, or change in service. Fills out contract forms, determines charges for service requested, collectsdeposits, prepares change of address records and issues discontinuanceorders. Demonstrate effective use ofsoftware applications, at a minimum MS Word and Excel proficient. Delivers services to customers in a manner that promotes goodwill. Interacts with customers and Waste Connections employees to determine service requirements and resolve problems or complaints. Work in a fast paced,cooperative, high call volume environment. Solicit sale of new or additional services. Key Responsibilities: Troubleshoot and resolve customer concerns while maintaining a positive attitude. Professionalism: Ability to handle difficult situations with professionalism andempathy. Cover for the reception desk when necessary. WORKING CONDITIONS AND PHYSICAL EFFORT: Work environment is an office setting. Areas are clean, ventilated, and well lighted. OurCustomer ServiceReps normally have their own workstation or cubicle space and are equipped with a telephone, headset, and computer. CSRcall areas can be noisy and work may be repetitious and stressful, with little time in between calls, while still providing excellent service. Some calls are evaluated to ensurehigh standards. Also, long periods spent sitting,typing, or looking at a computer screen are common. Coaching& Feedback: CSRs will receive regular feedback andcoachingto ensure continuous improvement and excellent service delivery. MINIMUM JOB REQUIREMENTS: Bilingual Requirement: Bilingual (English/Spanish) preferred but not required. This position does not include additional pay for bilingual skills. Ability to read, write, comprehend and communicate in English. High school diploma or equivalent preferred. 2 years of Customer Serviceexperience. Experience with MS Word, Excel, and Email preferred .Typingand10-key skillsare required. Excellent organization and communication skills. Ability to analyze and solve problems. Gather data, compile information, and prepare reports. To be considered for any of our current openings you must complete an application at************************* Application information and additional instructions can be found once you select your position of interest. We offer excellent benefits including medical, dental, vision, flexible spending account, long term & short term disability, life insurance, 401K retirement and unlimited opportunities to "Connect with Your Future". Waste Connections is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.

Company Canon U.S.A., Inc. Requisition ID 33769 Category Facilities Type Full-Time Workstyle Full-Time On Site About the Role Responsible for prompt delivery of various on-site work assignments, providing customer service and ultimately, customer satisfaction. Your Impact Main Responsibilities: - Promptly informs supervisor of potential problems or customer concerns. - Promptly reviews and responds to management and client requests via emails, phone calls, text messages and verbal. - Strong focus on providing good customer service. - Contributes to the creation of the Site Procedure Guide to ensure all account processes are properly recorded. - Responsibilities may include Copy/Print Production/Copy Center, Copier Maintenance, Mail/Courier Services, Reception/Office Services, Shipping/Receiving, Inventory Services, Warehouse, File Room/Records File Services based on assigned location. - Attends cross-functional trainings to ensure ability to provide coverage when short-staffed. - Site responsibility and location of coverage may change based on client and/or division needs. Mail/Courier Services: -Responsible for prompt and accurate receiving, sorting, delivery, pick up, and processing of all courier items, interoffice mail, newspapers, magazines and all classed of United States Postal Services mail. -Tracks courier and accountable items (FedEx, UPS, Certified Mail, etc). -Researches and routes unidentified and generic mail. -Receives, logs, delivers and tracks messenger items. -Responds to customer requests. -Performs routine upkeep of equipment. -Records and tracks customer inquiries and fulfillment of requests. About You: The Skills & Expertise You Bring Please note: this is a customer-facing role, and requires compliance with customer policies and protocols, which may include COVID-19 vaccination and other measures relating to COVID-19. HS Diploma, GED, or equivalent experience required, plus less than one year of related experience. - Basic computer skills/technical knowledge. - Ability to multitask and prioritize in order to meet deadlines. - Good customer service and communication skills. - Ability to work with minimal supervision. - Ability to work OT as needed. - Required to take all necessary steps to obtain security and/or other clearances required by customers to enter the customers' premises. - May require driving between multiple client locations, may also require a personal vehicle (valid driver's license and acceptable driving record necessary). - Ability to lift up to 50lbs. - Ability to spend extended periods of time standing, bending, walking, reaching, and pulling while performing duties. We are providing the anticipated hourly rate for this role: $17.20 to 23.37 hourly. Company Overview About our Company - p { font-size: 18px; } Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $28.5 billion in global revenue, its parent company, Canon Inc., as of 2024 has ranked in the top-10 for U.S. patents granted for 41 consecutive years*. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. To learn more about Canon, visit us at ***************** and connect with us on LinkedIn at company/canonusa. Who We Are Where Talent Fosters Innovation. Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation. What We Offer You'll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits. And Even More Perks! -Employee referral bonus -Employee discounts -"Dress for Your Day" attire program (casual is welcome, based on your job function) -Volunteer opportunities to give back to our local community -Swag! A Canon welcome kit and official merch you can't get anywhere else *Based on weekly patent counts issued by United States Patent and Trademark Office. All referenced product names, and other marks, are trademarks of their respective owners. Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at about-us/life-at-canon/benefits-and-compensation We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor. You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are not reviewing this job posting on our Careers' site about-us/life-at-canon, we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at about-us/life-at-canon. #CUSA Workstyle Description Full-Time On Site - This position requires full-time presence at your assigned office(s)/worksite(s)/territory on your scheduled work days. Posting Tags #PM-19 #LI-RH2 Need help finding the right job? We can recommend jobs specifically for you! Click here to get started.

Join a winning team at United Business Bank and enjoy a friendly and collaborative work environment where opportunities for advancement are encouraged and supported. We pride ourselves on the team that we have in place, and we proudly state that our success is due largely to our team and their commitment to our client base. Thank you for considering United Business Bank as your next step in your career path, we look forward to hearing from you. About United Business Bank We are a publicly traded Regional Bank with over $2.5B in assets and 34 offices in 5 states. We have an entrepreneurial spirit and focus on the community by specializing in small to medium sized business clients. Our single point of contact model delivers outstanding customer service. United Business Bank's comprehensive benefit package includes medical, dental, vision, 401K, long and short term disability insurance, flexible spending account, a generous vacation and sick policy. About the Position... The Client Service Representative III (CSR III) is an onsite position and does not have remote opportunities. The Client Service Representative III (CSR III) is responsible for providing a variety of paying and receiving functions for clients in person, via phone, through the mail and through online banking including processing deposits, withdrawals, loan payments, cashiers checks, stop payments, and wires. The CSR III is responsible for balancing each days transactions and verifying cash totals. They perform a broad variety of Consumer and Business New Account functions such as opening and closing accounts, renewing certificates of deposit and assisting clients with bookkeeping and checking account problems. The CSR III answers client questions regarding the Banks products and services and performs a variety of account maintenance duties. They are responsible for actively cross-selling the Banks products and services, and accepts/processes various applications for online banking systems. The CSR III performs specific assigned side-jobs including various clerical functions, and assists the Branch Manager and/or the Client Service Manager with other duties as assigned. The CSR III assists clients promptly, courteously, efficiently and professionally. The CSR III performs all duties accurately, timely and efficiently, and according to Bank policies, procedures and regulatory guidelines. Qualifications About You... You are a self-starter with an entrepreneurial spirit who thrives in a team environment. You also have the following: Education/Certification: High school graduate or equivalent. Required Knowledge: Knowledge of Teller, New Account and Operations procedures. Thorough understanding of banking products, services and operations. Experience Required: Minimum of 3 years of Teller and new account experience in the financial services industry. Skills/Abilities: Good communication skills. Professional appearance, dress and attitude. Good math skills. Ability to use Microsoft Office software package. Location: Onsite, no remote We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

About Omni Omni is a business intelligence and embedded analytics platform that helps customers improve self-service, accelerate AI adoption, and build customer-facing data products. Whether users prefer AI, spreadsheets, SQL, or point-and-click, Omni makes it easy for anyone to explore and act on data - all from the same platform. At the core of Omni's platform is a built-in semantic layer that ensures consistency, trust, and AI readiness. Headquartered in San Francisco, Omni has office hubs in Santa Cruz, Philadelphia, Dublin, and Sydney, with team members around the world. The company has raised $97M in funding from leading investors including ICONIQ Growth, Theory Ventures, First Round Capital, Redpoint Ventures, Google Ventures, Snowflake Ventures, and Databricks Ventures. About the Role This role remains open as our team continues to grow and take on exciting new challenges. We are looking for a Product Expert who will provide exceptional technical support to our customers. As a Product Expert at Omni, you will use your knowledge of SQL, data analytics, and the Omni product to help customers solve data problems, learn best practices, and navigate the platform. You will be both the face of Omni, and the voice of the customer internally. You will provide personal attention and advocate for customers' needs while serving as their first line of help. We take pride in providing stellar, high-touch technical support throughout the customer lifecycle, and the Product Expert is the face and heart of the customer experience! You will: Become a deep expert in the Omni product & best practices Assist Omni's customers, potential customers, and partners via Slack, acting as the frontline as users navigate the product Provide proactive, positive, above-and-beyond technical support, digging deeper to find creative solutions that go beyond the surface of the questions being asked Stay up to date on the latest product improvements & roadmap Give voice to customer needs in internal discussions with Product and Engineering. Partner with Solutions Engineering to identify trends and proactively recommend product and tooling solutions to improve customer experience Share deep knowledge of actual usage cross-functionally to inform how we develop and market our product. Surface feature requests and reproduce and report bugs reported by Omni users Contribute to our community site, sharing design patterns, solutions, and troubleshooting guides to enable self-service. Create delightful experiences for our customers. Build trust-filled advisory relationships, and find ways to make data teams more successful. About you Love learning and problem solving; enthusiastic about helping and teaching others Strong communication skills, both written and oral Desire to work directly with customers on a daily basis Passionate about working with and talking about data Strong SQL skills; knowledge of SQL for analytics 1+ years experience in data analytics and/or business intelligence preferred This role is based in our Santa Cruz office, and allows for a hybrid schedule with 3 days/week in office. Why Join Us Passionate, close-knit team with extensive experience in the space, including founders from Looker and Stitch Data Health, dental, and vision insurance 401(k) Plan Unlimited PTO

For companies building financial technology and transforming the financial services space, the biggest bottleneck to their growth and innovation is often the underlying banks and infrastructure stack they rely on. We have spent our careers founding and scaling companies like Plaid, Square, Meta, Blend, and Affirm, and have seen this problem firsthand - builders and developers needing to partner with traditional banks, and creating API and abstraction layers over the patchwork that is the bank, its core, and many other vendors. All of this results in a complex (and often expensive) banking supply chain involving a user, fintech, BaaS middleware provider, bank, core and the Federal Reserve. At Column, we set out to simplify and fix this. We are a bank and a software company built from the ground up, offering builders and developers technology-forward banking solutions that cut out the hundreds of vendors, middleware providers, and abstraction layers. This means a safer, more transparent, and less costly banking supply chain. Come build with us! The opportunity We're looking for an all-around business athlete to join our Customer Risk Strategy team! You don't need to be an expert in banking or risk on day one - we are seeking a candidate who is excited about disrupting financial services and willing to utilize their highly strategic, operational, and product-oriented mindset to help drive continuous improvements across our existing operations. Your work will help Column deepen its relationships with its fintech partners by effectively managing our forward-thinking, strategic, and highly efficient risk programs (a critical differentiator for Column!) to ensure we scale safely. This is a unique entry point into the world of risk at a high-growth fintech company, where you'll gain skills and experience that few others can offer. This role is a great fit for someone excited to blend strategic problem-solving with hands-on execution. While part of your work will focus on crucial operational aspects of managing risk (oversight and monitoring of our fintech partners), every project you lead will directly influence our ability to grow Column's business relationships so they remain strong and resilient. This role will report directly to our Head of Regulatory Affairs and will partner closely with leaders across engineering, business, legal, compliance, operations, and go-to-market teams. This role is based in-person at our Presidio office in San Francisco (3-4 days/week). What you'll do Manage oversight of Column's Fintech Partners: Ensure effective ongoing oversight processes by reviewing key program metrics to identify trends, outliers or key risk indicators that require further investigation. Support evaluation of partnership expansions. As Column's relationships with its Fintech Partners grow and expand, you will be responsible for working with our business team to manage these expansions, working closely with internal SMEs to evaluate and document key risk and compliance considerations. Design and implement new processes: Maintain a growth mindset by helping members of the Column's risk and compliance organization identify and develop potential process improvements as the our partnership activities continue to expand. Drive development of key metrics and reporting: Work closely with the Column's senior leadership team on developing new metrics and providing periodic reporting on Column's partnership activities to executive management and the Board of Directors. What you'll need to be successful 2-3 years of experience in high-growth environment, including management consulting, financial regulatory agency, financial services and/or fintech company Ability to jump into new situations, with a willingness to learn quickly and help solve problems Hyper-organized approach to project management, including coordinating efforts across multiple teams; comfort juggling multiple projects and priorities is critical Scrappy, roll-up-your-sleeves attitude - we thrive because we work harder, are more creative, and have zero ego when it comes to getting our hands dirty to build a business Attention to detail and a commitment to accuracy Familiarity with the banking and fintech industries is preferred, but not required - an interest in becoming an expert in finance, risk, compliance, and technology, however, is a must Excitement about working in a fast-paced, deeply cross-functional space What you'll get from us: 🏥 Comprehensive health, dental, and vision plans, including options that are 100% covered by Column for you and 100% covered for your dependents! 🐣 Comprehensive family planning and fertility benefits via partnership with Carrot, including reimbursement of up to $20,000 in qualified expenses 🏡 Up to $2,000 (post-tax) monthly rent subsidy for employees living within 2 miles of Column's office 💳 FSA and HSA account options to enable use of pre-tax money for medical and dependent care expenses 📈 401k plan, including self-directed brokerage options 🌴 Flexible time-off policy - take the time off that you want and need to relax and recharge 👶 100% paid parental leave, including 16 weeks for birth mothers, 12 weeks for primary caregivers, and 8 weeks for secondary caregivers 😇 Up to $4,500 in annual reimbursements for backup childcare 🍽️ Catered lunches and dinners for SF employees 🚆 Commuter benefits, including paid transportation to-and-from the office 🎉 Regular team building events, including annual offsite Pay transparency: Compensation packages at Column include base salary, equity, and benefits. New hire offers are made based on a candidate's experience, expertise, geographic location, and internal pay equity relative to peers. The annual base salary range for this role is $115,000 - $130,000 + equity. We look forward to hearing from you Column is committed to working with the best and brightest people from the broadest talent pool possible. We value bringing together a team with different perspectives, educational backgrounds, and life experiences, and believe a diversity of ideas is what allows us to develop the best solutions. All qualified individuals are encouraged to apply. If you need assistance or a reasonable accommodation during the application and recruiting process, please reach out to accommodations@column.com. We participate in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program here.

About Us: Ambience Healthcare is the leading AI platform for documentation, coding, and clinical workflow, built to reduce administrative burden and protect revenue integrity at the point of care. Trusted by top health systems across North America, Ambience's platform is live across outpatient, emergency, and inpatient settings, supporting more than 100 specialties with real-time, coding-aware documentation. The platform integrates directly with Epic, Oracle Cerner, athenahealth, and other major EHRs. Founded in 2020 by Mike Ng and Nikhil Buduma, Ambience is headquartered in San Francisco and backed by Oak HC/FT, Andreessen Horowitz (a16z), OpenAI Startup Fund, Kleiner Perkins, and other leading investors. Join us in the endeavor of accelerating the path to safe & useful clinical super intelligence by becoming part of our community of problem solvers, technologists, clinicians, and innovators. The Role: The mission of a Care Transformation Executive is to drive strong, long-term partnerships that drive meaningful positive change for providers, patients, and administrators across the healthcare landscape. You'll collaborate closely with leaders across health systems to drive adoption of Ambience from initial pilots through full-scale enterprise rollouts. Your goal is to ensure Ambience delivers measurable clinical and financial outcomes as we grow our partnerships. As a trusted advisor, you'll help align executive priorities with frontline needs to ensure Ambience enables better care at scale. What you'll accomplish: Build high-trust partnerships with clinical, operational, financial, and IT leaders across your accounts. You'll be the face of Ambience to our health system customers, earning the confidence of stakeholders and turning alignment into momentum. Lead end-to-end implementation of Ambience solutions across complex health systems. Coordinate workflow discovery, technical integration, customer onboarding, and go-live execution to ensure smooth deployments that drive rapid time-to-value. Partner closely with Product and Clinician Success to continuously improve the customer experience. Bring structured feedback from pilots and scaled deployments back into roadmap discussions, influence feature prioritization, and collaborate on playbooks that elevate adoption and long-term outcomes. Own post-sale execution of Ambience pilots from day one. You'll keep pilots on track, help teams realize meaningful value quickly, and guide the path from a promising start to a long-term enterprise partnership. Shape and deliver clear ROI narratives that speak to what health systems care about. You'll support executive readouts and QBRs that earn buy-in and build champions. Accelerate time to value by anticipating roadblocks before they show up, manage change with a steady hand, and help our partners move from pilot to scale with confidence and speed. Make us better, together. You'll capture repeatable playbooks and pilot frameworks to help the entire Care Transformation team level up. What we look for: 4+ years of experience in healthcare transformation, health tech implementation, customer success or healthcare management consulting. You've worked closely with provider organizations and know how to navigate complex health systems. You've led post-sale motions, converted pilot initiatives into long-term contracts, and built champions across clinical, operational, and executive teams. Exceptional communicator with the ability to switch fluently between clinical and operational language operational. You know how to meet stakeholders where they are and communicate with clarity and credibility across functions. Comfortable operating independently in high-ambiguity environments. You bring structure where none exists, anticipate roadblocks, and take ownership without waiting for instructions. Deeply mission aligned and care about fixing what's broken in healthcare and are motivated by working with a team that shares that urgency. This role requires up to 30% travel. Travel will include onsite support during key customer events, stakeholder meetings, and QBRs across the U.S. All travel expenses are covered in accordance with Ambience's travel policy. Pay Transparency The base compensation for this role is approximately $145,000-$185,000 per year, excluding equity or bonus targets. We've intentionally allocated a wider range so that candidates have more flexibility to choose the desired cash/equity split that works for them. Philosophically, we lean towards generous equity grants so that our team truly gets to share in the impact they create. Are you outside of the range? We encourage you to still apply: we take an individualized approach to ensure that compensation accounts for all of the life factors that matter for each candidate. #li-remote Being at Ambience: An opportunity to work with cutting edge AI technology, on a product that dramatically improves the quality of life for healthcare providers and the quality of care they can provide to their patients Dedicated budget for personal development, including access to world class mentors, advisors, and an in-house executive coach Work alongside a world-class, diverse team that is deeply mission aligned Ownership over your success and the ability to significantly impact the growth of our company Competitive salary and equity compensation with benefits including health, dental, and vision coverage, quarterly retreats, unlimited PTO, and a 401(k) plan Ambience is committed to supporting every candidate's ability to fully participate in our hiring process. If you need any accommodations during your application or interviews, please reach out to our Recruiting team at accommodations@ambiencehealthcare.com . We'll handle your request confidentially and work with you to ensure an accessible and equitable experience for all candidates.

Job Responsibilities Are you dependable? Are you looking for more? If you answered yes then Pharmacyclics is looking for you! We are an industry-leading and continuously growing company, and the right individual can grow with us! We're looking to add enthusiastic Customer Service Reps / Associate / Specialist for full-time and part-time positions immediately! We're seeking empathetic individuals who can support management and also interact with our vendors & customers while providing and maintaining quality, “best-in-class” customer service. We offer a competitive compensation and benefits package including health, dental, vision, life insurance, paid time off and 401k. When you join Pharmacyclics as a Customer Service Rep, you will have the opportunity to make a difference in the life of customers. Essential Duties: Process orders, forms, applications, and requests. Keep records of customer interactions, transactions, comments and complaints. Communicate with customers and vendors through various channels. Respond promptly to customer inquiries and provide feedback on the efficiency of the customer service process. Acknowledge and resolve customer complaints. Ensure customer satisfaction and provide exceptional customer support. Salary: $18.50 to $22.00 /hour. Based on Performance and Experience. Apply today for an opportunity to be a part of a great team with an innovative company! ***NB: Candidates applying should send a resume to our HR desk ***[email protected]*** and we will get back in touch ASAP! Skills Required Requirements: High school diploma, general education degree or equivalent. Ability to stay calm when customers are stressed or upset. Ability to multi-task, prioritize, and manage time effectively. Customer orientation and ability to adapt/respond to different types of characters. Ability to meet required goals and quotas. Positive and service-oriented attitude.

Job DescriptionBenefits: 401(k) 401(k) matching Bonus based on performance Company parties Dental insurance Employee discounts Free food & snacks Free uniforms Health insurance Training & development Job Summary Santa Cruz Appliance Repair is looking for a Customer Service Representative to join our team! As a Customer Service Representative, you are a key member of the team and represent our members on client support calls. You are responsible for handling service requests and customer complaints. Exemplifying our code of values, you show respect and courtesy to all customers and employees. This position is right for you if you are self-motivated, energetic, and enjoy helping people. Ideally you are driven to provide the highest level of customer service and satisfaction and able to effectively manage a variety of situations on a day-to-day basis. Responsibilities: Help customers with appliance sales purchase Receive incoming calls in a professional and courteous manner Perform marketing and sales functions to sell additional work and earn business Complete work orders, return customer calls, and respond to customer complaints Perform other duties as needed which may include cross-training in related positions Qualifications: Strong written and verbal communication skills Detail-oriented with strong data entry skills Positive Attitude Team player who can work independently Able to lift 75 lbs. Benefits/Perks Full time position with benefits Growth and Career Advancement Opportunities Great Working Environment 401(k) matching Health and dental Aflac supplemental insurance Paid holidays and paid sick

US ENT Partners helps ear, nose, and throat (ENT) practices achieve cost savings by aggregating purchasing volume to negotiate maximum discounts with manufacturers, distributors, and suppliers. Role Description This full-time Customer Success Associate role is located in the San Francisco Bay Area with a hybrid work model (3 days a week in office). The Associate will handle tasks such as data collection, analysis, interpretation, and communicate findings to stakeholders. This role will contribute to vendor alignment, performance tracking, and the development of actionable insights that support our member practices and internal strategic initiatives. Qualifications Bachelor's degree in Business, Healthcare Administration, Finance, Analytics, or related field 2-4 years of experience in a healthcare, operations, analytics, or consulting environment Strong Excel and data visualization skills (Power BI, Tableau, or similar) Familiarity with healthcare supply chain, group purchasing, or provider operations preferred Strong attention to detail, project management skills, and ability to meet deadlines Excellent written and verbal communication skills Self-starter with the ability to thrive in a fast-paced, hybrid team environment Why US ENT? Joining our team means being part of a dynamic organization that values data-driven decision-making and continuous improvement. We offer a collaborative work environment, opportunities for professional growth, and the chance to make a meaningful impact in the healthcare industry.

Do you love developing and nurturing great relationships? As an N2S Customer Success Specialist, you will be responsible for managing and growing our Fortune 500 accounts, understanding their staffing requirements, and ensuring the successful placement of qualified candidates. You will play a crucial role in building strong client relationships and contributing to the growth and success of N2S Location: Remote from Bay Area, SFC, CA Qualifications: Must have 3-5 years of overall experience in the Staffing & Recruiting Industry with hands on recruiting experience and exposure of client communication preferably with LifeSciences or IT MSP clients. Strong understanding of working with VMS and MSP based accounts. Any experience working with a Hybrid/Offshore delivery model will be a plus. Proven experience in staffing, recruiting & client communication, supporting client/ MSP programs from a supplier side. Strong interpersonal and communication skills. Excellent negotiation and problem-solving abilities. Excellent reputation and relationship-building skills. Ability to work in a fast-paced, target-driven environment. Must be a self driven and highly motivated individual. Proficiency in using applicant tracking systems (ATS) and other relevant software. Key Responsibilities: Be the single point of contact for our Fortune 500 clients Build long-term client partnerships to understand their challenges and provide solution. Maximize market share with a client to make us their trusted staffing supplier. Qualify new job orders and work with the delivery lead for better coverage and support. Present candidates to Hiring Managers and follow up for feedback . Coordinate with Client to schedule candidate interviews and onboarding. Coordinate with recruiting team including screening, orientation, and placement of candidates. Use CRM/ATS (Job Diva) to manage activities. Constant communication with clients to build rapport and to obtain critical information including, job descriptions, referrals, and business leads. Additional Requirements: Must be open to travel across the country, especially locally, and support clients from their offices. Availability to work outside regular office hours, if needed. Benefits of working at N2S: Uncapped Commissions 100% Contribution to Health/Dental/Vision