Customer Care Representative jobs in Smyrna, GA

Job Title: Customer Success Specialist Company: Power Support Partners About Power Support Partners: Power Support Partners is founded on the idea that a business can sincerely improve the world. We are a group of entrepreneurs, creatives, and technologists who set out to build a team of people who sincerely believe in our values: Love People, Improving Always, Together We Win, and Executing with Excellence. Our main service is installing and maintaining standby generators for power outages, which helps people through some of the most difficult moments of their lives. Role Summary: The Customer Success Specialist plays a key role in ensuring long-term client satisfaction and retention by proactively supporting customers throughout their lifecycle with generator installation, maintenance, monitoring, service, and warranty needs. This role is responsible for driving a positive customer experience, ensuring timely and accurate delivery service, and advocating for the customer internally to continuously improve service and support outcomes. Key Responsibilities: Customer Onboarding & Support: Guide customers through the installation process and ensure they are fully informed and supported in their generator service plans, including maintenance schedules, monitoring tools, and warranty options. Proactive Customer Engagement: Maintain regular contact with clients to ensure satisfaction, resolve concerns, and provide updates on services. Monitor customer accounts to anticipate needs and deliver proactive support. Issue Resolution: Serve as a primary point of contact for customer concerns or escalations, coordinating with internal teams to deliver timely and effective solutions. Relationship Management: Build strong relationships with clients by understanding their unique needs and ensuring they consistently receive value from our services. Cross-Functional Collaboration: Partner with operations, dispatch, and service technicians to align customer needs with service delivery, ensuring seamless communication and coordination. Customer Feedback & Insights: Gather and share customer feedback to inform process improvements, service enhancements, and overall experience optimization. Continuous Improvement: Identify opportunities to enhance the customer journey, streamline internal processes, and drive client success metrics-report insights and ideas to leadership. Strategic Account Support: Provide white-glove service to high-value or at-risk clients, ensuring a high-touch approach to retention and satisfaction. On-Call Rotation: Work in a rotating on-call every 5-6 weeks. In-Office with Hybrid Option: Work in office for the first 30-60 days during training, then transition into a hybrid schedule. Qualifications: 1-3 years of experience in customer success, client services, or service coordination roles, ideally within technical or field-service-driven industries Strong interpersonal and communication skills with a proactive, empathetic approach to customer service Proven ability to manage multiple customer accounts and tasks simultaneously in a fast-paced environment Solution-oriented mindset with a track record of resolving complex customer challenges Comfortable working cross-functionally and influencing internal stakeholders Technical curiosity and ability to quickly learn generator-related service offerings and terminology Strong organizational skills and attention to detail Passion for delivering an exceptional customer experience and driving customer success Type: Full-Time Hourly- Monday through Friday, 8:30AM- 5:30PM Benefits: You will become part of an amazing culture with a supportive CEO and smart teammates who actually care Comprehensive benefits package including health insurance, dental insurance, vision insurance, life insurance, 401k plan, and paid time off Opportunities for career growth and advancement within a rapidly growing company Ongoing training and professional development to enhance your skills and expertise Join Power Support Partners and become part of a dynamic team that is passionate about delivering exceptional value to clients and driving success in the power industry! Apply now to embark on an exciting career in Customer Experience!

IDR is seeking a Technical Customer Service Advisor to join one of our top clients in Suwanee, GA. If you are looking for an opportunity to join a large organization and work within an ever-growing team-oriented culture, please apply today! This is a contract to hire* position; fully onsite in Suwanee, GA. Position Overview for the Technical Customer Service Advisor Receive inbound inquiries regarding products and services Coordinate activities with other departments to meet customer needs and escalate calls to tier 2 support if needed Investigate and resolve a variety of technical and non-technical inquiries Utilize computer systems to gather information, troubleshoot, monitor calls and check product readiness and status Required Skills for the Technical Customer Service Advisor: 1+ years of professional experience working in a Call Center or customer service 1+ years of professional experience, troubleshooting, tech support, or help desk Ability to handle customer request via phone calls, chat sessions and emails Successful background taking 60+ inbound calls per day Excellent communication skills and high level of professionalism High Technical Aptitude, troubleshooting experience What's in it for you? Competitive compensation package Full Benefits; Medical, Vision, Dental, and more! Opportunity to get in with an industry leading organization Close-knit and team-oriented culture Why IDR? 25+ Years of Proven Industry Experience in 4 major markets Employee Stock Ownership Program Dedicated Engagement Manager who is committed to you and your success Medical, Dental, Vision, and Life Insurance ClearlyRated's Best of Staffing Client and Talent Award winner 11 years in a row

The Customer Service Representative - II is a 100% onsite role at our Manufacturing plant in Buford, GA. Individual accountabilities Provide exceptional service and support to our customers Quickly acquire robust knowledge of products and processes in order to best service our customers, both internal and external Communicate directly with customers to offer product solutions, provide technical information, and order status. Promptly, professionally, and accurately respond to customer requests received through multiple communication channels, within established time frames. Provide and follow up on quotes; recommend alternative products when appropriate, convert quotes to orders. Partner with Operations to ensure prompt shipments and on-time delivery Manage backorder and other daily reports Build and expand customer relationships to ensure repeat orders and increased business Support customers in quality issues, including issuing RGAs and expediting product replacement Meet or exceed established KPIs Follow documented best practices, policies, and procedures Other projects or assignments Shared accountabilities Contribute ideas and information for process improvement Support and contribute to cross-functional projects as needed Work cross functionally to ensure exceptional customer satisfaction Key linkages & interfaces / most important stakeholders Operations, Product Management, Sales, Procurement, Accounting Requirements of the job 3 years experience in B2B customer service call or contact center College degree or equivalent work experience Excellent written and verbal communication skills Mathematical / Technical aptitude Intermediate to advanced experience in Salesforce CRM, Various ERPs, MS Office Products (Excel, Word, PowerPoint) Experience working in distribution and / or manufacturing environments a plus Parameters for success (KPIs) Salesforce Case Queue Closure Rate Order Intake Response Time Quote Request Response Time Quote Conversion Rate NPS Scores (Customer Satisfaction) Workload Balance Dropped Call %

remote type OnsitelocationsKennestone Hospitaltime type Full timeposted on Posted 3 Days Agojob requisition id JR-47180 How would you like to work in a place where your contributions and ideas are valued? A place where you can serve with compassion, pursue excellence and honor every voice? At Wellstar, our mission is simple, yet powerful: to enhance the health and well-being of every person we serve. We are proud to have become a shining example of what's possible when the brightest professionals dedicate themselves to making a difference in the healthcare industry, and in people's lives. Work Shift Day (United States of America) Job Summary: The Nurse Residency Program (NRP) Nurse Residency Professional Development & Retention Specialist uses personal expertise, additional subject matter experts from within the system and, when appropriate and feasible, external presenters to meet the educational needs of team members across Wellstar Health Systems. The specialist serves as a resource person and role model for New Grad Nurses and creates a direct connection between individual facility and system educational efforts. He/she promotes evidenced based practice in the integration of Patient-Centered Care practices and guiding principles, and promotes the vision, values and philosophy of Wellstar Health Systems. This individual seeks to influence the professional role, competence, and growth of nurses in a variety of settings, and supports lifelong learning of nurses by fostering an appropriate climate for the adult learning process. He/she assumes a leadership role, provides guidance and knowledge to facilitate professional growth in others, and advances the nursing profession and Nurse Residency Program (NRP). The person in this role will develop and implement programs and services to support nurses and patient care and evaluate strategies to assure attainment of operational and strategic goals in collaboration with nursing leadership and key stakeholders. They will collect and assemble required data for residency related projects and maintain all records necessary to verify successful completion of residency program. He/she will establish relationships with student nurses, new grad nurses, preceptors, unit leadership, and academic partners to gather and analyze system needs and assess available resources and enact optimal solutions upon consultation and collaboration with key stakeholders. The person in this role will provide additional support to unit-based leadership, nurse externs, preceptors, new grad RN residents, and department committees as assigned. The Nurse Residency Professional Development & Retention Specialist naturally acts as a transition to practice manager formally or informally by providing an essential stabilizing presence and beneficial interventions for the pre and post licensure nurse to help bridge the expectation-reality gap. Within scope, he/she demonstrates the qualities inherent to nurse residency leadership, such as, educator, administrator, scholar, and evaluator during engagements with nurse externs and nurse residents. The learning environment may be the physical classroom, bedside, and simulation laboratory settings as well as the independent self-directed learning and virtual environments. The ideal candidate has knowledge and understanding of the ANCC scope and standards of the New Graduate Residency Program and the professional development educator/specialist including knowledge of laws, rules and regulations, standards and guidelines of certifying and accrediting bodies, hospital and department/unit standards, protocols, policies and procedures governing the provision of nursing care applicable to the area of assignment, team dynamics/building and strong interpersonal, written and communication skills. Core Responsibilities and Essential Functions: Knowledge, Skills and Abilities Required: Concise knowledge and understanding of clinical protocol, procedures, and standards within area of nursing practice and individual scope. Highly developed verbal and written communication skills and the ability to present effectively to small and large groups. Strong interpersonal skills and ability to work effectively at all levels in a collaborative team environment. Ability to plan, implement, and evaluate individual patient care programs. Mirroring the nursing process to assess educational needs, identifies issues and trends among the organization and learners, and then, works with all stakeholders to ascertain desired outcomes. Knowledge of related accreditation processes and certification requirements in area of specialty. Engagement in the NRP Accreditation process through the maintenance of program structure, goals, and accreditation standards. Identification of accreditation standard exemplars and supports the accreditation renewal process. Acts as a natural change agent within the organization with the potential to influence the community. Keen awareness of current healthcare issues, educational trends, and organizational factors which prompt the need for change within the program and enables him/her to devise solutions to program challenges. Consideration of safety, effectiveness, cost, and impact for learning activities and outcomes; human, financial, and materials resource allocation. Engages in ongoing quality improvement of nursing practice through utilization of the nursing process, current research, creativity, and skills. Encourages and supports nurse residents in the engagement of evidence-based practice process and utilization. Directly influences research utilization and attitudes toward research among nurse residents. Uses current evaluation methods involving patient narratives to determine learner-centered program. Involve learners and stakeholders using valid evaluation methods to measure attainment of outcomes. Collaboration with nursing leadership and Talent Acquisition teams in recruiting efforts of pre-licensure nursing students practicing within Wellstar Health System and through engagement outside Wellstar Health System. Partner with nursing leaders to identify and recruit experienced RNs capable of supporting the NRP as small group facilitators, mentors, and subject matter experts. Engage current and new nursing leaders in the NRP through ongoing updates, outcomes data, orientation to the program, and solicitation of feedback. Partner with system NRP leaders to communicate nurse resident and site-specific needs, updates, changes, outcomes, and initiatives. Observes and validates staff adherence to best practice: standard work, clinical care skills, polices, procedures and orders sets. Ability to assess educational needs of the NG and to design and develop appropriate learning tools to facilitate adult learning by integrating a variety of teaching methods. Assesses and implements interactive education techniques that provide opportunities for critical thinking, best practice utilization and competency validation. Review individuals competencies and jointly determine progression plan. Provides constructive feedback and coaching as needed to promote learning to achieve expected outcomes. Support the internationally educated RN in their transition to practice within a new cultural environment. Engage in leadership rounds with all nurse residents to support their transition to practice, well-being, and professional development, escalating concerns to appropriate leadership when necessary. Whether in class or during clinical rounds, assessing learning needs and validating clinical competence and program outcomes, while fostering a positive learning climate. Evaluate care team interaction and performance through precepted clinical and simulated experiences identify opportunities to improve and address real-time. Facilitates goal planning, evaluation, and weekly debriefing or as needed. Assist unit leaders with new grad (NG) RN orientation to new equipment and technology systems as appropriate and acts as a performance coach and mentor of the NG. Working knowledge of the use of established clinical and preceptorship models in the development of clinical education programs. Provides clinical preceptorship development by teaching critical reasoning strategies for nurse resident interactions. Administrative: Updates department leadership on employee progress & competencies. Partners with system Nurse Residency Program leaders to communicate nurse resident and site-specific needs, updates, changes, outcomes, and initiatives. Collaborates with key stakeholders to formulate effective orientation and onboarding programs. Assesses the competencies of new graduate RN staff, using clearly defined guidelines. Participate in facility hand-off and communicate ongoing needs to additional support staff. Professional Development * Maintains proficient level with core clinical competencies including EMR documentation processes * Compliant with all applicable WellStar Health System policies, procedures and job requirements * Participates in training and development for Faculty role, formal and informal * Identifies personal learning needs and acquires knowledge to ensure competency * Evaluation of own practice via personal reflection and solicited feedback from learners, peers, and supervisors; establishes goals based on feedback Performs other duties as assigned Complies with all Wellstar Health System policies, standards of work, and code of conduct. Required Minimum Education: Bachelors Nursing Required Minimum License(s) and Certification(s): All certifications are required upon hire unless otherwise stated. Reg Nurse (Single State) or RN - Multi-state Compact Basic Life Support or BLS - Instructor Additional License(s) and Certification(s): RN License Upon Hire Required Required Minimum Experience: Minimum 2 years clinical nursing Required and Coordination/facilitation of multiple and varied activities Required and Ability to work with diverse groups and multidisciplinary health professionals at all levels. Literate in various computer application skills. Required Required Minimum Skills: Ability to proficiently read, write and speak the English language. Ability to provide professional written and verbal communication, group facilitation, educational planning and presentation. Ability to provide and receive constructive feedback that promotes learning. Must be self-motivated and self-directed with strong customer service, problem solving, interpersonal communication and conflict resolution skills. Join us and discover the support to do more meaningful work-and enjoy a more rewarding life. Connect with the most integrated health system in Georgia, and start a future that gives you more.

About Us We are Cyclomedica - bringing light into nuclear imaging since 1986. We have paved the way with nuclear medicine solutions in Australia and around the globe. From innovation, development to clinical practice applications - we are the world leaders in functional lung ventilation imaging with our proprietary technology: Technegas . Created and manufactured in Australia our flagship product Technegas has revolutionised diagnostic lung imaging and today transform the lives of millions of patients in 66 countries around the world. Following U.S. FDA approval, we are proud to bring this innovative technology to the U.S. market, expanding our mission to redefine excellence in nuclear medicine. Join us as we continue to shape the future of nuclear medicine. About the Role This role will be responsible for providing a wide range of Cyclomedica customer service and support / coordination of activities for the Sales, Service, Operations, Clinical Applications, and Administration teams within Cyclomedica. It is a part-time position, approximately 20 hours per week. Key Responsibilities Customer Service • Work collaboratively with our customers, the sales, service, administrative and company team. • Work cross functionally with the head office and global teams as required. • Deal with incoming customer enquiries. • Assisting the sales | service | administration team with daily administration activities. • Assist in preparation of customer proposals | agreements | tenders and manage regular follow up with customers • Manage | assist in the processing of customer orders - processing | order placement with suppliers | order status | stock receiving | dispatching | invoicing and shipping documentation (local and global). • Communicating internally important feedback from customers. • Assist in coordinating, responding and steering queries from customers relating to our products and services. • Distribution and follow up of customer information | notifications. • Assist with trade show preparation including managing inventory and coordinating shipments to / from shows • Assist in reporting monthly sales tasks, active proposals, open | back orders to the sale team • Assist in installation planning | co ordination Admin • Maintain and update accurate customer records | licenses | CRM systems. • General administration duties. • Assist in Executive Team Support including Management meeting preparation | coordination | contract | document | report management | file administration | communication | events/conferences • Record keeping | filing • Supporting the sales team with general operations to help reach the team's objectives. Finance and Accounting • Assist in overseeing the entering and processing details • Assist in the sales and purchase order processes both locally • Reconciliation support and assistance as required • Accounts Receivables as required • System inventory receipt as required Required Qualifications and Experience • Advanced computer skills and knowledge of MS office • Knowledge of Pipedrive a plus • Exposure to an office administration environment • Knowledge of clerical and administrative procedures and systems • Knowledge of principles and practices of basic office management • Exceptional communication skills - written and verbal • Flexible and adaptable, open to change • Ability to demonstrate tenacity and resilience and maintain drive and focus in the face of challenges or setbacks • Proactively seek solutions, showing persistence in problem-solving and a commitment to achieving objectives • Ability to prioritise, plan and organise • Problem solving ability • Information gathering and information monitoring • Attention to detail and accuracy • Ability to work collaboratively as part of a team Why join our team? • Rare opportunity to join a company that manufactures both drug and medical devices • Competitive and attractive salary package • Professional development opportunities • Be part of an inspired and talented team • Company culture that values respect, collaboration, innovation and ethics We are committed to providing products, services and solutions that improve clinical outcomes every day. If you feel the same - we would welcome your application!

Pay from $25 to $27 per hour with significant growth and earning potential! Georgia Branch 705 Braselton Industrial Blvd, Braselton, GA 30517 Customer Service is the heartbeat of Uline! As a Customer Service Representative, you'll dig into order details to deliver an exceptional experience our customers love. Our company continues to grow, creating new career opportunities and job stability you can count on. Hours: Various on-site shifts available. Position Responsibilities Process customer orders and inquiries in a collaborative call center using world-class technology. Communicate with customers over phone, email and chat. Help customers navigate Uline's website and online ordering. Become a product and solutions expert! We'll equip you to answer product, pricing and shipping questions quickly and confidently. Minimum Requirements High school diploma or equivalent. Bachelor's degree preferred. Prior customer service experience is a plus, but we'll train you to provide legendary service for our customers! Benefits Complete health insurance coverage and 401(k) with 6% employer match that starts day one! Multiple bonus programs. Paid holidays and generous paid time off. Tuition Assistance Program that covers professional continuing education. Employee Perks Best-in-class, clean, modern facilities. First-class fitness center and beautifully maintained walking trails. About Uline Uline, a family-owned company, is North America's leading distributor of shipping, industrial, and packaging materials with over 9,000 employees across 14 locations. Uline is a drug-free workplace. EEO/AA Employer/Vet/Disabled #LI-JW2 #LI-GA001 (#IN-GACS) Our employees make the difference and we are committed to offering exceptional benefits and perks! Explore **************************************************** to learn more!

Rhythm Healthcare is a leading provider of DME, HME and Respiratory products in the medical equipment manufacturing and distribution industry. We exist to bring comfort, safety, independence and hope to people that connect with our brand. We are committed to ensuring that every customer feels valued and cared for. As we continue to grow, we're committed to offering exceptional work experience for our employees with numerous opportunities for development and advancement. If you believe in our core values of Emotional Intelligence, Grit, Growth Mindset and Sincerity, we want you on our team. Our employees are our greatest asset, and this includes people like you! Apply today and join the Rhythm team. To learn more about us, visit our website at ***************** : Rhythm Healthcare is seeking an energetic and detail-oriented Customer Support Specialist to join our growing team in Atlanta, Georgia. This role is key to delivering an outstanding customer experience across multiple channels including phone, email, and live chat. You'll work closely with our business clients to provide timely assistance, resolve issues, enter and track orders, and build lasting customer relationships. This position is perfect for someone who thrives in a fast-paced, team-oriented environment and is passionate about helping others. RESPONSIBILITIES: Respond to customer inquiries via phone, email, and live chat in a professional and timely manner. Assist customers with order placement, product details, pricing, order status, and general support needs. Accurately enter and maintain customer and order data in the CRM/ERP system. Troubleshoot and resolve issues efficiently while ensuring a positive customer experience. Build trust and rapport with customers by demonstrating product knowledge and responsiveness. Collaborate with team members to share best practices and support team goals. Keep clear and organized records of all customer interactions, cases, and resolutions. QUALIFICATIONS: Minimum of 3 years of customer service or support experience, preferably in a high-volume, business-to-business (B2B) environment. Experience in a call center or support environment handling 70-100+ customer contacts per day via phone, email, and/or live chat. Strong verbal and written communication skills with excellent listening and problem-solving abilities. High attention to detail and accuracy, especially in data entry and order processing. Proficient in Microsoft Office, especially Excel, and comfortable working in CRM/ERP systems. Ability to manage time effectively, prioritize tasks, and stay organized in a fast-paced setting. Team-oriented, dependable, and receptive to feedback and learning. PHYSICAL REQUIREMENTS: Regular use of computers, telephones, and other standard office equipment. Ability to remain seated for extended periods during shift. Visual acuity to perform data entry and read product information. WHAT WE OFFER: Competitive salary and performance-based incentives. Opportunities for professional growth and development. A collaborative and supportive work environment Comprehensive benefits package. The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or physical requirements. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Rhythm Healthcare is an Equal Employment Opportunity Employer.

McKinley Paper and Packaging, an international Corrugated Packaging company is seeking candidates for Customer Service Representative opportunities at our fast-paced Corrugated Container manufacturing facility in Covington, GA. This position is an extension of the Sales Team and has responsibility for supporting an assigned Customer account base as we add to our talent in Customer Service. The CSR will assist sales by maintaining accounts while developing strong Customer relationships to support and promote current and future business opportunities. Position Responsibilities, include but are not limited to the following: Be the primary point of contact for the Customer and the Outside Sales Rep for order placement and coordination with the facility production group on a daily basis by various means of communication Develop strong, internal working relationships with production team, design and shipping to support and promote efficient, timely, and accurate response to Customer expectations Process orders and new items received from Customers and Sales Reps using various applications. Enter information into estimating system or request product quotes, as applicable, to provide job costing to management for analysis and pricing. Track orders, initiate changes and expediting orders per the Customer or Sales Rep requests and communicating appropriately. Initiate outside manufacturing orders, as appropriate, communicating all necessary details and handling follow-up as required. Address Customer complaints and questions seeking aid from sales and management as necessary. Follow established processes and procedures to ensure accuracy of work including product pricing for invoicing Requirements: Minimum of 2+ years of Customer Service experience in a corrugated paper manufacturing environment is required. Superb customer service, including excellent verbal and written communication skills. Computer and administrative skills; preferably experience using Amtech. Knowledge of corrugated manufacturing process is preferred. Some college and/or Sales or Customer Service coursework and/or equivalent experience, 4-year degree is preferred. We offer a competitive compensation package packaged based on experience for the right candidate. McKinley Paper and Packaging is an Equal Opportunity Employer Benefits: 401(k) Dental insurance Flexible schedule Health insurance Paid time off Vision insurance

SiteOne Landscape Supply is the largest national distributor of landscaping products across the United States and Canada. As a leading supplier of wholesale goods for green industry professionals, we have a long history of serving those who design, build, andmaintain outdoor spaces - from lawns and gardens to golf courses, sport fields and more. We pride ourselves on knowing our customers and their business better than anyone else and providing them with a one-stop shop of extensive inventory covering irrigation, lighting, turf and landscape maintenance, hardscapes, nursery, and pest control supplies. At SiteOne, we are passionate about delivering an outstanding customer experience and will stop at nothing to help our customers win. We know that our associates are the key to this success, and our commitment to the SiteOne DNA and support for our associates through development programs, benefits, and perks align with our vision to "Be a Great Place to Work for Our Associates". We foster a culture of safety, teamwork, and continuous improvement. With over 800 locations and exciting expansion ahead, now is the perfect time to join SiteOne and grow Stronger Together™! Position Overview Our Bilingual Customer Sales & Service Representatives (CSSRs) are knowledgeable, energetic and consistently deliver the best overall customer experience. To succeed in this role, you need to be passionate and customer obsessed while serving commercial and residential consumers in the green industry. What you'll do: Demonstrate exceptional customer service to all SiteOne customers Cultivate and manage strong relationships with customers Assist customers with their questions and needs, either in person, via the phone or through online ordering Pull and prepare inventory orders for customer pick up or delivery Proactively identify and capitalize on opportunities to grow sales with current and potential customers Partner with branch leadership to understand and implement new technologies and ways of working to help positively impact business performance Assist with merchandising product, managing inventory, and other store tasks while maintaining a safe working environment. Skills We Are Seeking Minimum of 1 year experience in a retail or wholesale setting, preferred Excellent customer service skills Bilingual Proficiency - candidates who are conversational in English/Spanish are preferred Green industry experience or knowledge of landscape, nursery, or irrigation product a plus Ready and willing to learn and adopt new technologies and ways of working Ability to think quickly and make sound decisions Inventory management experience helpful Must be able to lift a minimum of 50 pounds High school diploma or equivalent preferred Perks: Weekly Paychecks with DailyPay available! Competitive Compensation Medical, Dental and Vision plans Paid Time Off, Paid Holidays 401k with company match Tuition Reimbursement Lucrative Associate Referral Program Company Apparel and Work Boot Vouchers Opportunity for Advancement Paid Training and Business Certifications Available Free Counseling Services/Employee Assistance Program Life Insurance and Short- and Long-Term Disability Insurance Product Discounts Most Branches never work Sundays! THE INFORMATION CONTAINED HEREIN IS NOT INTENDED TO BE AN EXHAUSTIVE LIST OF ALL RESPONSIBILITIES, DUTIES AND QUALIFICATIONS REQUIRED OF INDIVIDUALS PERFORMING THE JOB. THE QUALIFICATIONS DETAILED IN THIS JOB DESCRIPTION ARE NOT CONSIDERED THE MINIMUM REQUIREMENTS NECESSARY TO PERFORM THE JOB, BUT RATHER AS GUIDELINES. THEY MAY VARY FROM POSITION TO POSITION. SiteOne Landscape Supply is strongly committed to providing equal employment opportunities for all associates and all applicants for employment. All employment decisions at SiteOne-including those relating to hiring, promotion, transfers, benefits, compensation, placement, and termination-will be made without regard to race, color, national origin, genetic information, creed, sex, sexual orientation, gender, gender identity, religion, age, veteran status, uniform service, pregnancy, disability, or any other factor protected by applicable law. If you are ever unsure whether a message is really from SiteOne, here's how to protect yourself from recruiting scams: SiteOne will never ask for payment, sensitive personal info, or documents over email, messaging apps., or interviews All SiteOne job openings and updates will be posted on our official careers page: SiteOne job related emails will be sent with a @siteone.com. All other variations are likely fraudulent. You can always reach our SiteOne team directly at *********************** to confirm

Transition Care Executive (Clinical Liaison) - Emory Main Visiting Nurse Health System (Visiting Nurse) is seeking a Transition Care Executive to serve as a Clinical Liaison between patients and the hospital as they transition home. The Transition Care Executive possesses a strong clinical background in nursing, complemented by a calm, compassionate, and empathetic presence that recognizes the importance of continuity of patient care in the home. This role is not just about building meaningful relationships; it is about coordinating referrals for care options and maintaining strong connections while representing Visiting Nurse's values of Respect, Integrity, Excellence, Stewardship, and Care. We are seeking a Clinical Liaison who believes the transition from hospital to home is a purposeful journey, understands the importance of patient care, and ensures that every patient is treated with dignity, comfort, and care. This individual is steadfast in their ability to effectively communicate our service lines to patients in need. Our corporate office is located in Dunwoody, GA 30346. Who is Visiting Nurse Health System... Serving the Atlanta Area for over 75 years, Visiting Nurse is a leading provider of home healthcare, long-term care at home, hospice, and palliative care services, helping patients and their loved ones receive care at home following an illness, surgery, or hospital stay. Our vision is to be the first choice for patients, families, payers, and other healthcare providers when they need home healthcare services. To achieve patient and employee satisfaction scores and clinical outcomes within the top 10 percent of all home healthcare providers in the U.S. To continue to invest in our strong community partnerships, coordinated care solutions, top-performing workforce, and innovative technologies to improve affordability throughout the healthcare continuum. To be a financially strong organization where healthcare professionals prefer to work. For more information about Visiting Nurse, please visit vnhs.org. In this position... Makes recommendations for services and care at home based on an assessment of the patient's current condition, including the TCE's knowledge of the patient medical, psychosocial, and environmental situation. Communicates the care needs, services lines, and other pertinent demographic and clinical information to the Patient Access Coordinator or Account Coordinator using Visiting Nurse's EMR, Completes and submits all comprehensive documentation that supports the referral, and F2F, when required, ensures all referrals have a documented physician written or verbal order to start care. Establishes and maintains strong relationships with key contacts in each of the hospitals. Is present and visible on the floors and units within the facility. Initiates a treatment plan in collaboration with the physician, hospital staff, and the patient and effectively communicates it to the patient and their family. Assists facility discharge planning personnel in planning and arranging for the continuing needs of their patients identified for home care and/or hospice. Maintains knowledge of requirements and promotes compliance with all fiscal intermediary and/or third-party payor mandates. Demonstrates knowledge and understanding of the Medicare and Medicaid regulations, and all regulatory requirements are consistently complied with. Do you have... An Associate degree, Bachelor of Science in Nursing from an accredited institution Three to Five years experience in healthcare Knowledge of Medicare/Medicaid and insurance payer patient eligibility requirements. Experience using Electronic Medical Records to capture referred patient data Current and valid licensure by the Georgia State Board of Nursing (RN or LPN) Current and valid driver's license and proof of auto insurance Agility and flexibility to work varied hours, including weekends and holidays Benefits: Medical, Dental, and Vision insurance Employee Assistance Program Employee Discount Flexible Schedule Flexible Spending Account (FSA) Health Savings Account (HSA) Life insurance PTO and 9 Holidays 403b w/company match Visiting Nurse is an equal opportunity employer and does not discriminate against qualified applicants based on based on race, color, sex, gender, gender identity, gender expression, religious creed, sexual orientation, pregnancy, national origin, ancestry, age, military and veteran status, marital status, physical or mental disability, protected medical condition, genetic information, reproductive health decision-making, lawful off-duty use of marijuana, any other characteristic protected by law, or any combination of two or more of the characteristics listed here. If you need an accommodation to complete an online application, please contact Visiting Nurse at ************.

Serenity Healthcare is a mission driven company that is centralized around the quality of care for our patients and their families. As a Call Center Representative, you will have the opportunity to make a positive impact and provide a new sense of hope for many communities by connecting them with lifesaving treatments! With treatments that are provided in spa-like clinic settings, we are creating a world-class experience that is revolutionizing Healthcare. BENEFITS Serenity not only cares about our patients, but also our employees. We offer competitive benefits to ensure that you feel added value and appreciation as you make a difference where it matters most. We offer above market compensation, insurance benefits (with 90% of your premium paid by Serenity), many advancement opportunities, generous paid time off, Major Holidays off, and MORE! RESPONSIBILITIES Your primary responsibility in this role is to connect communities to life saving treatment options that Serenity provides. This requires you to engage in delicate conversations through active and reflective listening, empathy, and a positive attitude. You will also be expected to act as a liaison between established patients and their provider with any requests they may need pertaining to their care (Record information into EMR systems, schedule appointments, request medication refills, etc.). QUALIFICATIONS High School Diploma/ GED. Proven experience in a high-volume customer service industry (Retail, Travel and Hospitality, Restaurant, Food, and beverage, Contact centers, etc.) Excellent verbal and written communication, basic math skills. Previous experience working with computer-based information systems. Our office is open from 6am-8pm M-F and 7am-7pm on Saturdays, with flexible shift options! *Additional $1.00 differential pay for fluent Spanish/English speakers (must pass in-house assessment). Learn More About Us About Serenity Healthcare Serenity's Provided Services Meet our Patients Apply now at ******************************************* or send in your resume to [email protected].

Be a part of our award-winning customer care team! Zifty has a part-time opening that averages 20 hours a week that is based in downtown Decatur, GA. This is an in person position. Enjoy working Monday-Friday from 9am-2pm and with the potential for extra hours while covering for PTO. The position starts at $20 per hour. PTO is also offered. The Job Answer incoming calls Assist customers and delivery clients with their accounts Assist drivers on routes as questions or concerns arise Assist in getting orders claimed in a timely basis Work in office at our HQ in Downtown Decatur. The Requirements Customer service experience Excellent verbal and written communication skills Sense of urgency Work independently and as part of a team Ability to navigate your way around a computer

Job Brief: We are searching for a polite, professional call center representative to work closely with other team members to provide outstanding service to our customers by answering questions, handling complaints, and troubleshooting problems with our products and services. The call center representative may handle a high volume of inbound or outbound calls or both and should seek to create a positive experience for each caller. They will listen to clients to understand the reason for their call, address all questions or complaints, and provide an accurate and efficient response. Responsibilities: Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services. Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued. Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed. Building lasting relationships with clients and other call center team members based on trust and reliability. Utilizing software, databases, scripts, and tools appropriately. Understanding and striving to meet or exceed call center metrics while providing excellent consistent customer service. Making sales or recommendations for products or services that may better suit client needs. Skills Required: High school diploma or equivalent. More education or experience may be preferred. Exceptional customer service, active listening, and verbal and written communication skills, professional phone voice. Understanding of company products, services, and policies. Proficiency with computers, especially with CRM software, and strong typing skills. Ability to ask prying questions and diffuse tense situations. Strong time management and decision making skills. Adaptability and accountability. Fluency in multiple languages may be desired.

Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development. Summary As a Medicaid Call Center Representative at Gainwell, you can contribute your skills as we harness the power of technology to help our clients improve the health and well-being of the members they serve - a community's most vulnerable. Connect your passion with purpose, teaming with people who thrive on finding innovative solutions to some of healthcare's biggest challenges. Here are the details on this position. Your role in our mission This is an important position in Gainwell's commitment to helping clients deliver better health and human services outcomes. * Provide knowledgeable responses to basic client questions; elevate more complex cases to appropriate staff as needed * Put your skills to work to solve client problems, update account history and follow up with clients to confirm their inquiry or request is resolved * Adhere to the client's SLAs and consistently meet production targets * Collaborate with team members, management and clients to resolve client inquiries; cross-train new resources in customer service processes * Process client inquiries more efficiently and effectively by reviewing and recommending changes to procedures and workflow What we're looking for Education: High school diploma or GED required. Experience: At least two years of customer service experience required; call center experience is strongly preferred. Communication & Problem Solving: Strong verbal communication and critical thinking skills, with the ability to de-escalate and resolve customer concerns effectively. Time Management: Proven ability to manage time and prioritize tasks in a fast-paced environment. Technical Skills: Basic computer proficiency, including navigating multiple systems and typing while on the phone. Assessment Requirement: Candidates are required to complete the Harver Assessment as part of the interview process. This tool evaluates key competencies such as communication, multitasking, and problem-solving to ensure alignment with the role's demands. What you should expect in this role * This is a hybrid position in Tucker, GA * Work schedule is Monday to Friday, from 8:30 AM - 5:00 PM EST. * Onsite training length is 2 - 3 weeks on site. * We are currently looking for someone to take the later shifts. * Video cameras must be used during all interviews, as well as during the initial week of orientation. * To work effectively as a teleworker or hybrid positions with Gainwell, employees must have a broadband internet connection with a minimum speed of 24 Mbps download and 8 Mbps upload. Higher speeds are recommended for optimal performance. * To Test your internet download and upload speed: * Go to Google. * Search for Internet Speed Test or click here. Employee Benefits and Perks: * Health benefits (medical, dental, and vision) begin on Day 1 of employment. * 401(k) with company match and additional benefits become available within the first few months. * Employees can take advantage of the flexible vacation policy after 90 days of employment. Any exceptions require manager approval before the employee's start date at Gainwell. * Career growth and advancement opportunities are encouraged and supported. * A company-provided computer is supplied for work use. #LI-HYBRID #LI-JA1 #LI-CM1 The pay range for this position is $29,100.00 - $41,600.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You'll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities. We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You'll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings. Gainwell Technologies is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

ABOUT THE ROLE UA Brands is seeking a Fulfillment Lead for our Distribution Center to be part of the leadership team while working closely with our business partners. You're a friendly, self-motivated service professional who takes pride in delivering WOW service and delighting stakeholders and business partners. You truly enjoy helping others and feel tremendous satisfaction each time you resolve an internal problem. You thrive in an environment that encourages you to grow and to take ownership of everything you do. Helping heroes makes you one too. This is your chance! Helping nurses, therapists, veterinarians, and other healthcare professionals feel comfortable and look great as they work miracles large and small. HERE'S THE GOOD STUFF Pay $18.00 hourly Earn $.75 more/hour for evening shifts Earn $2.00 more/hour for weekend shifts Must be able to work Saturdays and Sundays, as needed Free Weekly Meal Allowance @The Marketplace! Onsite self-service café: Full-time team Members get a weekly allowance of $35 for free meals and snacks WHAT YOU'LL DO Our Fulfillment Lead serves a dual role in keeping our operations running smoothly by picking orders as well as by completing the shipping release and packing of orders. As a Fulfillment Lead in our Fulfillment Department, you assist the Sr. Manager of Fulfillment and Fulfillment Supervisor in the execution of daily plans for production. Help to ensure continuous customer satisfaction; consistent with the established standards through supervision and delegation of activities to meet service level and quality goals daily.  IT'S A PHYSICAL JOB Walk up to 5 miles a day Stand, walk, or sit for long periods of time Crouch, kneel, or crawl (occasionally) Lift, push, or pull up to 40 pounds Be able to handle noisy conditions WHAT YOU'LL BRING Previous management or leadership experience Distribution or Fulfillment Experience is a plus Organizational Skills Microsoft Office Word and Excel Forklift Certified is a plus PLENTY OF BENEFITS TOO UA BRANDS offers a full range of benefits allowing you the opportunity to customize a benefits package that addresses both your health and financial needs. Flexible scheduling Medical, Dental, Vision, and Pharmacy Coverage Life/AD&D Insurance Employee Assistance Program - support for everyday challenges Extensive 401(k) plan with company matching - Save for your future Short & Long Term Disability - Company Paid Accident, Hospital Care and Critical Illness Insurance - Protect your Income Holiday Pay Paid Time Off - Life Balance Volunteer Time Off - Make an Impact Employee Discount Program Referral Program - Get paid to work with Friends Free work “uniform” tops provided Regular Social Activities and Events - Mandatory Fun See more of the benefits we offer UA is an Equal Opportunity Employer As an employee of any UA Brands division, you will be part of an established and dynamic organization. We believe that success starts from within, and we are seeking individuals who thrive in an environment that encourages and supports self-management. To provide equal employment and advancement opportunities to all individuals, employment decisions at UA Brands will be based on merit, qualifications, and abilities. UA Brands does not discriminate in employment opportunities or practices based on race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law. UA Brands will make reasonable accommodations for qualified individuals with known disabilities unless doing so would result in an undue hardship.  We are a Drug-Free Workplace. Our distribution center is located at 777 Douglas Hill Road, Suite 100, Lithia Springs, GA 30122; we are NOT on the Marta line. 

Intralot, Inc. is engaged in the supply of integrated gaming and transaction processing systems, innovative game content and value added services to state licensed gaming organizations. Based on its extensive know how, advanced product development standards and substantial experience in operating lottery games, Intralot, Inc. offers custom-made integrated solutions, which ensure maximum efficiency and absolute security. Games Library includes more than 400 types of games: Numerical Lotteries, TV Lottery Games, Sports Lotteries, Fixed Odds Betting, Instant Lotteries, Pari-mutuel, Video Lottery and Monitor Games. Education, Training and Experience High school diploma or equivalent training and experience. One (1) year prior related customer service experience, preferably in a technical call center environment Call tracking system experience preferred Knowledge, Skills and Abilities Knowledge of tracking software Technical customer service skills Strong analytic skills Ability to learn Intralot, Inc. software and hardware applications as applied to the Call Center Operator position Ability to work in a team environment Ability to troubleshoot Ability to explain technical information to a non-technical client Strong verbal and written communication skills Understanding of help desk operations, tools, methodologies and processes Duties and Responsibilities Under the direct supervision of the Call Center Manager, performs the following duties and responsibilities. Other miscellaneous duties may be assigned. Manages ( inbound/outbound ) phone calls from Lottery retailers Effectively troubleshoot equipment and related issues or problems in response to inbound retailer calls, inquiries, or questions Dispatch technicians as appropriate for on-site repairs Employment Eligibility Verification Must possess valid documentation to establish identity and U.S. employment eligibility. Security Requirements Submission to, and ability to pass, a thorough pre-employment background check by the required State or District Lottery and Intralot, Inc. is a requirement of employment. A pre-employment drug screening is also a requirement. Intralot, Inc. is an Equal Opportunity Employer As an equal opportunity employer, Intralot recognizes that our strength lies in our people. We are committed to diversity. EEO is the Law.

Join a dynamic team as an Open Enrollment Services Representative in Alpharetta GA, where you will play a vital role in enhancing employee experiences through exceptional customer service. This opportunity allows you to work with a leading provider of cloud-based payroll and benefits solutions, known for its innovative technology and commitment to employee engagement. Open Enrollment Services Representative 8:15am -5:30pm Monday through Friday (Hybrid 3 days in Office) Training- 9:30am to 6:30pm (2 to 3 weeks) Pay Rate: $20 to $23 Per Hour Contract Length: Through February 2026 Responsibilities: Provide best-in-class customer service skills with a proactive approach to create exceptional customer satisfaction. Work in a call center environment. Serve as the first point-of-contact for employees, addressing inquiries related to payroll and benefits enrollment. Learn and navigate Payroll and Benefits systems to effectively respond to end-user needs. Utilize various platforms including phone, email, and CRM systems to provide stellar support. Analyze issues to determine root causes and generate effective solutions. Qualifications: 1-3 years of customer service experience in a professional setting. Strong verbal and written communication skills with the ability to convey information effectively. Proven ability to manage customer expectations and handle sensitive situations professionally. Effective collaboration and time management skills in a fast-paced environment. Requirements: No planned time off for duration of the contract Minimum at home internet speed of 100 MBPS Download and 20 MBPS Upload Laptop must be hard-wired to Modem via Ethernet Cable (equipment is provided)

*Pay from $25 to $27 per hour with significant growth and earning potential!* *Georgia Branch* *705 Braselton Industrial Blvd, Braselton, GA 30517* Customer Service is the heartbeat of Uline! As a Customer Service Representative, you'll dig into order details to deliver an exceptional experience our customers love. Our company continues to grow, creating new career opportunities and job stability you can count on. *Hours: *Various on-site shifts available. *Position Responsibilities* * Process customer orders and inquiries in a collaborative call center using world-class technology. * Communicate with customers over phone, email and chat. * Help customers navigate Uline's website and online ordering. * Become a product and solutions expert! We'll equip you to answer product, pricing and shipping questions quickly and confidently. *Minimum Requirements* * High school diploma or equivalent. Bachelor's degree *preferred.* * Prior customer service experience is *a plus*, but we'll train you to provide legendary service for our customers! *Benefits* * Complete health insurance coverage and 401(k) with 6% employer match that starts day one! * Multiple bonus programs. * Paid holidays and generous paid time off. * Tuition Assistance Program that covers professional continuing education. *Employee Perks* * Best-in-class, clean, modern facilities. * First-class fitness center and beautifully maintained walking trails. *About Uline* Uline, a family-owned company, is North America's leading distributor of shipping, industrial, and packaging materials with over 9,000 employees across 14 locations. Uline is a drug-free workplace. EEO/AA Employer/Vet/Disabled #LI-JW2 #LI-GA001 (#IN-GACS) Our employees make the difference and we are committed to offering exceptional benefits and perks! Explore Uline.jobs to learn more! _By applying, you consent to pre-screening and agree to be contacted by our agent, Indeed, and receive updates via text and phone about your application. Your interactions with Indeed, including screening, may be recorded and used for quality and training purposes, including training for machine learning or AI applications_ _Indeed is committed to partnering with companies that provide reasonable accommodations to qualified individuals with disabilities in the employment application process. To request an accommodation, please contact us at __hireaccommodations@indeed.com__._ Work Location: In person

SiteOne Landscape Supply is the largest national distributor of landscaping products across the United States and Canada. As a leading supplier of wholesale goods for green industry professionals, we have a long history of serving those who design, build, andmaintain outdoor spaces - from lawns and gardens to golf courses, sport fields and more. We pride ourselves on knowing our customers and their business better than anyone else and providing them with a one-stop shop of extensive inventory covering irrigation, lighting, turf and landscape maintenance, hardscapes, nursery, and pest control supplies. At SiteOne, we are passionate about delivering an outstanding customer experience and will stop at nothing to help our customers win. We know that our associates are the key to this success, and our commitment to the SiteOne DNA and support for our associates through development programs, benefits, and perks align with our vision to "Be a Great Place to Work for Our Associates". We foster a culture of safety, teamwork, and continuous improvement. With over 800 locations and exciting expansion ahead, now is the perfect time to join SiteOne and grow Stronger Together™! Position Overview Our Bilingual Customer Sales & Service Representatives (CSSRs) are knowledgeable, energetic and consistently deliver the best overall customer experience. To succeed in this role, you need to be passionate and customer obsessed while serving commercial and residential consumers in the green industry. What you'll do: Demonstrate exceptional customer service to all SiteOne customers Cultivate and manage strong relationships with customers Assist customers with their questions and needs, either in person, via the phone or through online ordering Pull and prepare inventory orders for customer pick up or delivery Proactively identify and capitalize on opportunities to grow sales with current and potential customers Partner with branch leadership to understand and implement new technologies and ways of working to help positively impact business performance Assist with merchandising product, managing inventory, and other store tasks while maintaining a safe working environment. Skills We Are Seeking Minimum of 1 year experience in a retail or wholesale setting, preferred Excellent customer service skills Bilingual Proficiency - candidates who are conversational in English/Spanish are preferred Green industry experience or knowledge of landscape, nursery, or irrigation product a plus Ready and willing to learn and adopt new technologies and ways of working Ability to think quickly and make sound decisions Inventory management experience helpful Must be able to lift a minimum of 50 pounds High school diploma or equivalent preferred Perks: Weekly Paychecks with DailyPay available! Competitive Compensation Medical, Dental and Vision plans Paid Time Off, Paid Holidays 401k with company match Tuition Reimbursement Lucrative Associate Referral Program Company Apparel and Work Boot Vouchers Opportunity for Advancement Paid Training and Business Certifications Available Free Counseling Services/Employee Assistance Program Life Insurance and Short- and Long-Term Disability Insurance Product Discounts Most Branches never work Sundays! THE INFORMATION CONTAINED HEREIN IS NOT INTENDED TO BE AN EXHAUSTIVE LIST OF ALL RESPONSIBILITIES, DUTIES AND QUALIFICATIONS REQUIRED OF INDIVIDUALS PERFORMING THE JOB. THE QUALIFICATIONS DETAILED IN THIS JOB DESCRIPTION ARE NOT CONSIDERED THE MINIMUM REQUIREMENTS NECESSARY TO PERFORM THE JOB, BUT RATHER AS GUIDELINES. THEY MAY VARY FROM POSITION TO POSITION. SiteOne Landscape Supply is strongly committed to providing equal employment opportunities for all associates and all applicants for employment. All employment decisions at SiteOne-including those relating to hiring, promotion, transfers, benefits, compensation, placement, and termination-will be made without regard to race, color, national origin, genetic information, creed, sex, sexual orientation, gender, gender identity, religion, age, veteran status, uniform service, pregnancy, disability, or any other factor protected by applicable law. If you are ever unsure whether a message is really from SiteOne, here's how to protect yourself from recruiting scams: SiteOne will never ask for payment, sensitive personal info, or documents over email, messaging apps., or interviews All SiteOne job openings and updates will be posted on our official careers page: SiteOne job related emails will be sent with a @siteone.com. All other variations are likely fraudulent. You can always reach our SiteOne team directly at *********************** to confirm