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Customer care representative jobs in South Carolina - 2,068 jobs

  • Customer Service and Sales Specialist

    Natural Auto Products 3.8company rating

    Customer care representative job in Landrum, SC

    Customer Service & Sales Specialist - Join Our Team at Natural Auto Products (CocoMats.com) Company: Natural Auto Products (CocoMats.com) Are you passionate about delivering exceptional customer service and eager to grow your sales skills? Natural Auto Products (CocoMats.com), a leader in crafting high-quality, sustainable, hand-made car floor mats, is looking for an experienced Customer Service & Sales Specialist to join our dynamic team. With over 25 years of dedication to quality, we pride ourselves on providing outstanding products and customer satisfaction. As a key team member, you'll play a crucial role in ensuring our customers have the best experience with every interaction, while helping drive business growth through a customer-focused sales approach. Key Responsibilities: Customer Interaction: Maintain an upbeat, professional, and empathetic demeanor in all customer interactions, including wholesale accounts. Communication: Respond promptly and effectively to customer inquiries via phone, email, and voicemail. Order Management: Process new orders, update existing ones, and ensure smooth communication with relevant teams. Customization: Assist customers in selecting and customizing their mats, ensuring all specifications are met. Sales Engagement: Identify and pursue sales opportunities with existing customers and potential companies, aiming to drive additional orders and revenue. Problem Solving: Address and resolve any customer concerns efficiently, aiming for long-term satisfaction. Local Support: Occasionally assist walk-in customers at our facility. Requirements: Personality: Upbeat, driven, self-motivated, and passionate about providing excellent customer service. Availability: Must be available to work Monday-Friday, 9 AM - 5 PM, on-site in Indian Land, SC. Communication Skills: Strong written and verbal communication skills. Sales Experience: Prior sales experience is preferred. Tech Savvy: Proficiency with basic computer applications (Excel, Microsoft Office, Outlook). Multitasking: Ability to manage multiple tasks and prioritize effectively in a fast-paced environment. Organization: Strong attention to detail and excellent organizational skills. Teamwork: Ability to collaborate effectively with team members while also working independently. Physical Capability: Ability to lift 25 pounds when needed (occasionally required). Commitment to Learning: Enthusiasm for professional growth and opportunities within the company. Education: Bachelor's degree in Business, Communications, or a related field (preferred, but not required). Hours: Full Time (On-Site) Monday - Friday, 9 AM - 5 PM Compensation: Base Salary: Competitive hourly wage, based on experience (Range: $23 - $25 per hour). Additional Benefits: 2 weeks of paid vacation. All UPS holidays off. Why Join Us? By joining CocoMats, you'll become part of a team that values quality, innovation, and customer care. We offer a supportive and collaborative work environment where your contributions are valued. If you are eager to make a difference, grow your sales abilities, and deliver top-tier service, we would love to hear from you. Apply today to help us continue our legacy of excellence and customer satisfaction!
    $23-25 hourly 4d ago
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  • Customer Service Specialist

    TRS Staffing Solutions 4.4company rating

    Customer care representative job in Hampton, SC

    Our client, a piping manufacturing company, is seeking a Junior Customer Service to join their growing team and expanding facility in Hampton County, SC. General Description Looking for a junior figure to join the customer service team in South Carolina with the Elofit (polyethylene fittings) product line. The candidate shall be required to: Provide customer support by handling inquiries, sharing product and pricing information, and resolving issues related to shipments, billing, and returns. Maintain accurate customer records and manage returns, credits, and escalations as needed. Enter and verify customer orders, coordinate with the warehouse and Italian team on inventory, and track orders through delivery. Address order discrepancies and prepare required documents like invoices and packing lists. Support billing and accounts receivable, monitor monthly sales reports, and participate in team meetings to improve workflow and customer service. Detailed Duties Customer Assistance Respond to customer inquiries via phone or email. Provide product or service information, including availability, features and pricing. Resolve customer issues such as shipment delays, billing questions, returns, and product concerns. Maintain accurate customer records. Process returns, exchanges, and credits according to company policies. Escalate complex issues to appropriate departments when necessary. Build and maintain positive customer relationships to support customer retention. Follow up on open cases to ensure customer satisfaction, return, shipping delays. Order Entry Enter customer orders accurately. Verify order details (Item no, quantities, prices, shipping instructions). Review inventory availability and coordinate with warehouse or Italian Team. Track orders from entry through delivery and provide updates to customers. Communicate with logistics or shipping departments to ensure timely dispatch. Check for order discrepancies (pricing errors, incorrect part numbers, missing information). Generate invoices, packing lists, or other order documents as required. Additional responsibilities (including, but not limited to): Support billing and accounts receivable department Monitor monthly sales order reports Participate in team meetings to improve customer service and order workflow. Requirements Preferred minimum (2) years of experience in customer service related role. Pipe manufacturing industry experience heavily preferred. Use Microsoft Office, Outlook, Word, Excel, and common inventory software. See details of objects that are less than a few feet away. See details of objects that are more than a few feet away. See differences between colors, shades, and brightness. Use fingers to grasp, move, or assemble very small objects. Hear sounds and recognize the difference between them. React quickly using hands, fingers, or feet. Determine the distance between objects.
    $24k-30k yearly est. 5d ago
  • Customer Service Representative

    Sixaxis, LLC 4.2company rating

    Customer care representative job in Sumter, SC

    SafeRack produces World-Class products that are proudly made here in America. We work diligently to innovate new products and processes that drive safer, smarter, and more effective solutions. Our state-of-the-art manufacturing facility has been expanded multiple times over the past decade to accommodate our growth. We offer competitive weekly pay, excellent health benefits, and a fantastic clean working environment. The positions are located in our Sumter, SC location. Description: Answers internal, external, and customer / vendor inquiries on placement and status of orders and purchase orders, address any discrepancies and determine what corrective action should be taken. Provide assistance / coordination between internal SafeRack departments and external customers. Processes entries, prepares and files commercial documentation and assists with calculations/report preparation as needed. Key Responsibilities: Administrative tasks for managing assigned Regional Area Manager (RAM) accounts. Customer Information: Assists in the entering of information for customers, distributors and updates information as necessary. Including but not limited to entering, updating and processing sales orders, purchase orders, coordinating/releasing for fabrication, etc. in all systems Field Issue / Returned Product: processes orders accordingly (warranty / replacement / repair / etc.) - distributes / releases, ensuring capture of everything as directed from Technical Resources Build rapport with customers - responding to customer or distributor questions on order status, discrepancies in billing or delivery, determining appropriate corrective action including back-up for RAM as necessary Receive/send all customer drawings, maintain due dates current in system High level product and process knowledge to answer internal/external customer queries Other responsibilities as assigned or required. Skills and Requirments: A results-oriented individual who thrives working in a fast-paced environment 3+ years of Customer Service experience working in a Manufacturing environment Experience with Microsoft Office - Outlook, Word, Excel A results-oriented individual who thrives working in a fast-paced environment Works well in a team environment to honor SafeRack's Customer 1st Philosophy Strong written and verbal communication skills Ability to problem-solve while following process guidelines Benefits include: Health, Dental and Vision Insurance Health Savings Account (HSA) Flexible Spending Accounts (FSA) Accident Insurance Plan Critical Illness Insurance Short-Term & Long-Term Disability Life Insurance Employee Assistance Program (EAP) LegalShield Plan IDShield Plan Pet Insurance 401(k) Plan with company match Tuition Reimbursement Paid Time Off Weekly pay Equal Opportunity Employer Veterans/Disabled
    $24k-32k yearly est. 1d ago
  • Licensed P&C Customer Service and Sales Representative

    The Auto Club Group 4.2company rating

    Customer care representative job in Charleston, SC

    Join America's most trusted brand with over 100 years of service. Why Choose AAA The Auto Club Group (ACG) ACG offers excellent and comprehensive benefits packages: Medical, dental and vision benefits 401k Match Paid parental leave and adoption assistance Paid Time Off (PTO), company paid holidays, CEO days, and floating holidays Paid volunteer day annually Tuition assistance program, professional certification reimbursement program and other professional development opportunities AAA Membership Discounts, perks, and rewards and much more A DAY IN THE LIFE of a Field Insurance Service Representative The Auto Club Group is seeking a Field Insurance Service Representative who will provide a high level of support to the Insurance Agency and members by servicing existing insurance accounts. Perform retention calls, process applications, renewals, amendments, resolve customer problems, as well as selling membership and financial products (credit cards) Provide price quotes on all insurance products and factor in all applicable rules (underwriting, business, etc.) and discounts to complete the sale Take insurance payments (initial, installment, lapse, or reinstatement) Respond to customers' insurance inquiries and explains product features and Auto Club Group service advantages to potential customers for the purpose of promoting and selling various insurance, membership, and financial products Refer to agent when appropriate Recognize and promote cross-sale opportunities within the context of servicing a change to an existing member's policy and provide efficient processing of customer policies, endorsements, and status and coverage changes in accordance with state rules and corporate policies and procedures Provide customer assistance through the performance of sales processing activities and assists management and agents when applicable Conduct outbound promotional and retention call activities per management request and provides general promotion of Auto Club Group products and services following established guidelines Participate in a team environment to promote customer satisfaction and consistent service following the customer service model Receive and resolve member/customer complaints and seeks assistance from management in complaint resolution as necessary Participate in office events developed to generate insurance revenue, improve member awareness of products, and support local community activities Fulfill, maintain and service insurance policies Respond to inquiries regarding insurance availability, eligibility, coverage. Prepare insurance proposals, policy changes, transfers, and billing clarification Contact members or insureds regarding the renewal of delinquent memberships, late premium payments and to solicit reinstatements in the event of policy cancellations Verify new business applications Refer relevant members/insureds to other lines of business (i.e. Travel and Life) Process insurance and membership payments Update electronic member information Maintain filing systems and provide other general Agency support HOW WE REWARD OUR EMPLOYEES Starting hourly wage of $23.00 - $25.50 per hour, based on experience WE ARE LOOKING FOR CANDIDATES WHO Required Qualifications: A Current Property & Casualty Insurance license Must qualify, obtain, and maintain all applicable state licenses and appointments required for selling and/or servicing Auto Club Group Membership products. Successful completion of Customer Service, Insurance and Membership training within 6 months of hire Education: High School Diploma or equivalent Work Experience: Provide a high level of customer-focused service Service insurance policies and processing applications, renewals, and amendments Respond to billing and coverage questions Process monetary transactions; Taking payments Promote the sales of insurance products and services using established guidelines Present complex information in a clear and concise manner Knowledge and Skills: Analyze member/potential customer insurance needs and determine appropriate levels of coverage Prepare appropriate rate quotations Organize, plan and promote the sale of ACG insurance and membership products and services Perform outbound service calls Maintain accurate records Insurance terminology General insurance regulations Underwriting procedures Sales regulatory and compliance guidelines Insurance Systems and/or membership systems (e.g., PPS, POS, IMS, IPM) Work effectively in a team environment Work independently, with minimal supervision Exceed member expectations relating to professionalism of demeanor, efficient and effective customer service (on phone or in person) and maintenance of workstation and office facility Proficient in using Microsoft Office products Read, comprehend, and communicate clearly and concisely in the work environment and with the public (e.g., explain instructions, rules and procedures) Perform mathematical calculations to accurately perform monetary transactions Work under pressure in a high volume, fast paced customer service environment Successfully complete appropriate training relative to all Auto Club Group (ACG) products and services Work Environment Work in a temperature-controlled office environment. Willingness and ability to work irregular hours to include weekends, holidays, and community events. Who We Are Become a part of something bigger. The Auto Club Group (ACG) provides membership, travel, insurance, and financial service offerings to approximately 14+ million members and customers across 14 states and 2 U.S. territories through AAA, Meemic, and Fremont brands. ACG belongs to the national AAA federation and is the second largest AAA club in North America. By continuing to invest in more advanced technology, pursuing innovative products, and hiring a highly skilled workforce, AAA continues to build upon its heritage of providing quality service and helping our members enjoy life's journey through insurance, travel, financial services, and roadside assistance. And when you join our team, one of the first things you'll notice is that same, whole-hearted, enthusiastic advocacy for each other. We have positions available for every walk of life! AAA prides itself on creating an inclusive and welcoming environment of diverse backgrounds, experiences, and viewpoints, realizing our differences make us stronger. To learn more about AAA The Auto Club Group visit *********** Important Note: ACG's Compensation philosophy is to provide a market-competitive structure of fair, equitable and performance-based pay to attract and retain excellent talent that will enable ACG to meet its short and long-term goals. ACG utilizes a geographic pay differential as part of the base salary compensation program. Pay ranges outlined in this posting are based on the various ranges within the geographic areas which ACG operates. Salary at time of offer is determined based on these and other factors as associated with the job and job level. The above statements describe the principal and essential functions, but not all functions that may be inherent in the job. This job requires the ability to perform duties contained in the job description for this position, including, but not limited to, the above requirements. Reasonable accommodations will be made for otherwise qualified applicants, as needed, to enable them to fulfill these requirements. The Auto Club Group, and all its affiliated companies, is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status. Regular and reliable attendance is essential for the function of this job. AAA The Auto Club Group is committed to providing a safe workplace. Every applicant offered employment within The Auto Club Group will be required to consent to a background and drug screen based on the requirements of the position.
    $23-25.5 hourly 3d ago
  • Customer Service Case Administrator

    Teksystems 4.4company rating

    Customer care representative job in Timmonsville, SC

    Roles and Responsibilities: * Prioritize customer inquiries and solutions through efficient time management and focused attention. * Assess brand loyalty with an emphasis on achieving total customer satisfaction. * Inform customers stance, ensuring it's supported by facts and comprehensive data from relevant parties. * Employ a full range of negotiation techniques and abilities to achieve a resolution to promote repurchase intent. * Evaluate requests for customer goodwill individually, ensuring a personalized approach Daily Tasks: Review, research, assess, manage and resolve product-related cases in a timely and efficient manner Effectively communicate and follow-up with customers, dealerships, field personnel and all levels of management Provide customers with company's position based on facts and gathered information from all involved parties Utilize all negotiation tools and skills to reach a mutually satisfactory resolution to promote lifetime owner loyalty. Accurately capture and document customer information to capture the Voice of the Customer and ensure all coding is accurate and in compliance with requirements *Skills* customer support, Microsoft office, customer service, administration, case management, resolution skills, tier 2 support, tier ii support *Additional Skills & Qualifications* -Proficient in computer systems such as Salesforce and Microsoft Applications (Word, Excel, PowerPoint) -Powersports technical/mechanical aptitude is a plus -Knowledge of dealer sales and service operations *Experience Level* Entry Level *Job Type & Location*This is a Contract position based out of Timmonsville, SC. *Pay and Benefits*The pay range for this position is $22.00 - $23.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) *Workplace Type*This is a fully onsite position in Timmonsville,SC. *Application Deadline*This position is anticipated to close on Jan 20, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
    $22-23 hourly 2d ago
  • Home Care Technician PACE

    Prisma Health 4.6company rating

    Customer care representative job in Greenville, SC

    Inspire health. Serve with compassion. Be the difference. Provides direct care as assigned in a participant's home, contracted facility, or at the PACE Center. Responsible for the collection of data related to participant status; ADL support under the direction of a PACE Homecare Coordinator; ongoing collection and documentation of participant data; assistance with treatments and procedures; and assistance with maintenance of patient care equipment. Assists with a variety of recreation programs and services to meet participant needs for social, physical, and cognitive functioning. Responsible for assisting therapists with skilled therapy and some independent restorative maintenance care of the participants. Essential Functions All team members are expected to be knowledgeable and compliant with Prisma Health's values: Inspire health. Serve with compassion. Be the difference. Assists with eating Assists with bathing (bed bath, bench shower, sink bath) Assists with personal grooming and dressing Provides personal hygiene assistance Assists in applying skin care products (lotion, oil, etc.) Assists with meal planning and preparation Assists participants in and out of bed Repositions participants as necessary Assists with ambulation Assists with toileting and maintaining continence Handles laundry duties Assists with shopping Ensures home safety Runs errands Observes vital signs like temperature, pulse rate, and respiratory rate Reminds participants to take prescribed medication as directed by their physician Provides escort services as needed, and transportation when included in the participant's Service Plan/Authorization (transportation provision may vary based on provider policy). Helps participants with communication, including placing the phone within reach and assisting with its use, as well as providing orientation to daily events. Performs other duties as assigned. Supervisory/Management Responsibilities This is a non-management job that will report to a supervisor, manager, director or executive. Minimum Requirements Education - High School Diploma or equivalent. Completion of a Nursing Assistant or Patient Care Tech program is preferred. Experience - One (1) year experience working with the frail or elderly population. In Lieu Of NA Required Certifications, Registrations, Licenses A valid driver's license; an acceptable motor vehicle record, as defined by the Acceptable Motor Vehicle Record (MVR) Chart; and proof of auto insurance. Driving is required for this position using the employee's personally owned vehicle. Employee must have reliable transportation and will be expected to adhere to the Prisma Health Driver Safety Policy and specific department driving policies. Employee must pass driver training. Knowledge, Skills and Abilities Basic computer skills Knowledge of office equipment (fax/copier) Work Shift Variable (United States of America) Location Centennial Way Practices Facility 1039 SeniorCare PACE - Upstate Department 10399035 Administrative and General Share your talent with us! Our vision is simple: to transform healthcare for the benefits of the communities we serve. The transformation of healthcare requires talented individuals in every role here at Prisma Health.
    $22k-29k yearly est. 2d ago
  • Member Service Representative (Part-Time) - Forest Acres

    Navy Federal Credit Union 4.7company rating

    Customer care representative job in Columbia, SC

    To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificates, IRA, revocable trust and estate accounts; Lending products; and credit/debit cards. To perform moderately complex platform banking functions under supervision while developing confidence and function independence in the role. This position is eligible for the TalentQuest employee referral program. If an employee referred you for this job, please apply using the system-generated link that was sent to you. Responsibilities Provide basic counseling on available products and services to meet member needs Assist members with opening and maintaining deposit accounts, loans, and other financial products Research and resolve basic account discrepancies and service requests Identify opportunities to cross-service products and enhance member relationships through education Understand and comply with all relevant federal and institutional regulations related to financial products and services Support team members by sharing knowledge and best practices as experience grows Ensure cash and other negotiable instruments are handled properly and securely Process routine transactions, including deposits, withdrawals, loan payments, and check cashing Perform other duties as assigned Qualifications Experience in building effective relationships through rapport, trust, diplomacy, and tact Effective research, analytical, and problem-solving skills Experience working independently and in a team environment Experience maintaining composure in a high-production and changing environment Experience navigating multiple systems efficiently and adapt to evolving technologies Effective skill exercising sound judgment and make informed decisions Ability to embrace and support change initiatives in a dynamic and continuously evolving environment Effective verbal and written communication skills to engage with members and colleagues Working knowledge of deposit and loan products, services, and operational procedures Experience in customer service, preferably in banking or a financial institution Desired Qualifications Working knowledge of deposit and loan products, services, and operational procedures Experience in customer service, preferably in banking or a financial institution Hours: Available Monday - Saturday, hours based on business needs. Part-Time hours are typically 20-25+ hours a week. (Please note, during training longer hours will be required) Location: 5424 Forest Drive Suite 100, Columbia, South Carolina 29206 Based upon business needs, this position may require working at or transferring permanently to neighboring branches within a reasonable commuting distance. *Candidates who complete an application for the position will be sent a required online assessment to the email address listed in the application. Please be sure to check your spam and junk folders if you do not see the email in your inbox. Completing the assessment is critical to ensure that your application is considered, so please be sure to complete the assessment. To receive assistance in resolving any technical issues with your assessment, please contact our Infor assessment support team at . About Us Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks. Our approach to careers is simple yet powerful: Make our mission your passion.* Fortune 100 Best Companies to Work For 2025* Yello and WayUp Top 100 Internship Programs* Computerworld Best Places to Work in IT* Newsweek Most Loved Workplaces* 2025 PEOPLE Companies That Care* Newsweek Most Trustworthy Companies in America* Military Times 2025 Best for Vets Employers* Best Companies for Latinos to Work for 2024* Forbes 2025 America's Best Large Employers* Forbes 2025 America's Best Employers for New Grads* Forbes 2025 America's Best Employers for Tech Workers* 2025 RippleMatch Campus Forward Award Winner for Overall Excellence* Military.com Top Military Spouse Employers 2025* 2025 Handshake Early Talent AwardFrom Fortune . 2025 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to age, race, sex, color, religion, national origin, disability, veteran status, pregnancy, sexual orientation, genetic information, gender identity or any other basis protected by applicable law.Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position. For additional details regarding compensation and benefits, review the Benefits page of the Navy Federal Career Site.Protect Yourself from Job Scams: Navy Federal Credit Union jobs are posted on our career site, jobs.navyfederal.org and reputable job boards (e.g., LinkedIn, Indeed). We do not post jobs on social media marketplaces, messaging apps or unverified websites. We will never ask candidates for payment, bank details or personal financial information during the hiring process.Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.
    $27k-34k yearly est. 6d ago
  • Customer Engagement Representative

    SKF Inc. 4.6company rating

    Customer care representative job in Ladson, SC

    Salary Range: $ 59,000.00 to $ 70,000.00 About SKF: SKF, reducing friction since 1907, re-imagining rotation for a better tomorrow! SKF is an industry-leading manufacturer that has been a cornerstone in industrial life. Wherever there are machines or products in motion, SKF bearings are there to reduce friction. SKF drives the industries that support our way of life, powers the machines that put food on the table, and even helps explore the cosmos. Sustainability is at the heart of everything we do. SKF is on pace to decarbonize all its production facilities by 2030. We're guided by our SKF values. Collaboration is critical to the success of our colleagues, partners, and customers. Curiosity and Courage provide a foundation for innovation and advancement. And we do this work out of Care for our people, customers, communities, and the planet. We're a company committed to a culture of belonging, where all our people are encouraged to be themselves and grow their careers in an equitable environment. Learn about SKF at ************ Company SKF Aerospace is the world's leading supplier of a wide assortment of aerospace solutions encompassing bearings, seals, rods, struts, precision elastomeric devices and aero-engine, and gear boxes. SKF Aero Bearing Service Center, located in Ladson SC, is an FAA Repair Station providing world-class inspection / repair services to bearings fitted to the most advanced commercial and military engine programs. Customer Service Responsibilities * Process customer orders/changes in system according to established department policies and procedures and provide customer with order acknowledgements. * Review customer contracts particularly Customer Purchase / Repair Orders compliance and repair requirements. * Review, process, and record orders and/or inquiries received by mail, telephone, and/or through customer personal contact. * Work in conjunction Sales to process Request for Quotes (RFQ) * Interface with customers daily regarding bearing status, order placement/expedite, and/or issues. * Assist Account Receivables especially in addressing past due invoices. * Validates orders entered in the system are correct prior to repair and shipping to customer. * Perform billing and invoicing to customer for daily shipment activity. * Issues credits for short payments, customer rebate programs. * Update and distribute weekly status reports to customers. * Update customer mandated portals / interface. * Alert appropriate departments of any potential delivery problems, * Coordinate with internal teams to resolve issues impacting the business. * Perform other related duties as assigned by management. * Facilitate the transfer of product through the repair process from receiving through inspection, repair, and shipment. * Serve as point-of-contact for shipping broker for international customers. * Additional duties - This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Experience Requirements: * Minimum of 2 years' experience preferred in customer service in aerospace or other custom manufacturing environment. Experience in Aerospace - Maintenance, Repair & Overhaul (MRO) is a plus. * Applicant to hold at least an Associate Degree. Additional education or related training is a plus. SKF will consider a combination of education and relevant experience. * Track record of effectively resolving customer related issues, improving processes, and helping in efficiency * Proficient in Microsoft Office with concentration in Excel, Word and PowerPoint. * General comprehension of contracts and terms and conditions * Ability to work in a team environment and independently. * Courteous, clear, and professional manner * Outstanding communication and relationship-building skills * Excellent computer skills with proficiency in MS office * Exceptional attention to detail with an error-free work product * Demonstrate strong analytical and problem-solving skills. * Must be able to prioritize multiple tasks and manage time efficiently. * Must be able to work well with internal customers and all levels of management. * Experience placing and reviewing purchase orders. * Must be a US citizen or green card holder. * Must be competent to read, write and communicate in English language. What You'll Love About SKF: Rest and Relaxation. Enjoy a generous PTO policy and 13 paid holidays. Work/Life Integration. SKF supports work/life integration, home, family, community, personal well-being and health. Flexible work options available, depending on role. Diversity in the Workplace.?At SKF, we strive to embed Diversity, Equity and Inclusion in everything we do. By developing a culture of belonging, our people can flourish; leading to an inclusive, equitable environment that promotes leadership, engagement and innovation. Best in Class Benefits. SKF cares about the wellbeing of our employees. Comprehensive healthcare options to fit your needs and opt out payment. Added benefits include company paid life insurance, STD, LTD. Supplemental benefits include critical illness coverage, tuition reimbursement, employee discount programs, and much more! Bonus. SKF offers STVS (Short Term Variable Salary) or Sales Incentive based on company performance and at the discretion of management. Invest in your Future. Participate in our 401K program that boasts a 10% employer contribution: 100% match up to 5% of your elected contribution (100% Vested) plus an additional 5% company contribution. Reports to: Senior Director of Sales Location: Ladson, Sc Job ID: 23658 SKF provides equal employment [and affirmative action] opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. By applying to this job you acknowledge how SKF treats candidate data. Click HERE to review the SKF Data Privacy Consent Statement.
    $59k-70k yearly 10d ago
  • Fruit Expert Customer service

    Nerd Partners

    Customer care representative job in Sumter, SC

    Looking for a motivated individual with customer service skills. Food knowledge preferable. Must be able to multi task, answer phones, handle taking orders and food prep. Part time to full time hours available and extended hours during the holidays. Apply in person at Edible 105 E Wesmark Blvd Sumter sc 29150 10-2 m-f ask for jessica View all jobs at this company
    $40k-91k yearly est. 60d+ ago
  • Call Center Representative

    Procomm

    Customer care representative job in Seneca, SC

    Job Description Full-Time Call Center Representative ProComm is seeking dedicated and detail-oriented Full-Time Call Center Representatives to join our rapidly growing team. In this vital role, you'll provide friendly, professional, and comprehensive support to our diverse client base, which spans medical offices, apartment complexes, and various professional services. This is an in-office position. We pride ourselves on our supportive, compassionate, and collaborative environment, where teamwork and exceeding client expectations are paramount. If you possess excellent communication skills and computer literacy, we encourage you to apply. In your day-to-day, you will professionally manage a high volume of incoming calls, ensuring every caller is met with a polite and pleasant demeanor. Your primary focus will be to accurately gather and relay essential information while maintaining thorough and precise message details. By meticulously verifying and entering information into our system, you will provide our customers with the confidence that their needs are being effectively documents and communicated. Qualifications: A welcoming voice and an upbeat, professional tone. Strong command of the English language, including excellent spelling and grammar. Proficiency in a Windows-based computer environment. Ability to type 35 words per minute or more. Excellent attendance record. Availability to work one weekend day No prior experience is required; we provide comprehensive training in a positive, team-focused environment designed for your success. Compensation and Benefits: Compensation: $18 / Hour with perfect attendance. Perfect Attendance is considered being on time for the start of your shift, leaving and coming back on time from any breaks during your shift, and fully completing your assigned shift. Compensation without perfect attendance is $15 / Hour. Full-time employees are eligible for a robust benefits package including: Employee Stock Ownership Comprehensive Medical, Dental, and Vision Benefits Paid Vacation Traditional 401K with company matching Free Life Insurance Policy Legal Assistance Shifts: Full-Time - 40 hours per week, 10-hour shifts Must be available to work a weekend day (Sat or Sun each week) Training will last approximately one week. On your second week, you will move to your new set schedule. Procomm is an Equal Opportunity Employer, committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law. Job Posted by ApplicantPro
    $15-18 hourly 6d ago
  • Call Center Representative - Medicaid Member Support

    Conduent Incorporated 4.0company rating

    Customer care representative job in Columbia, SC

    Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day. Call Center Representative - Medicaid Member Support ON-SITE Only in Columbia, SC $16.00 Hourly Join the Conduent Customer Service Team Interested in supporting Medicaid members in South Carolina? Conduent has immediate openings for Onsite Call Center Representatives Position located in Columbia, SC. This is a great opportunity to learn about Medicaid member support! Come join us and grow with a team of people who will challenge and inspire you to be the best! Working for you: Enjoy a positive, employee-friendly culture while playing an important role in supporting our clients. * Pay is $16.00/hour which may be below your state's minimum wage. Please take this into consideration when applying. * Equipment provided. * Paid training * Training is 4 weeks (8:30 am-5:00 pm EST) After training the working hours will be an 8-hour shift in the hours of operation. * Full-time schedule (40 hrs. per week) * Career Growth Opportunities * Full Benefit Options - From the start, our paid training program will teach you all the skills needed to allow you to become successful in your role. We also offer a full benefits package, so you'll be able to thrive both personally and professionally. * No Weekends * PerkSpot - Employee discount program Requirements: * Must be at least 18 years of age with a high school diploma or GED. * Background screening required. * Must pass the Call Center - Service Skills Assessment Test. * A minimum of 1-year call center experience in telephone customer service or related experience * Computer literacy and ability to use multiple programs. Summary: As a call center representative, you will be supporting our client's customers as a first point of contact. In this role, you will be responsible for answering calls, providing product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer's problem. Must be willing to listen, learn, and resolve any customer inquiry. What you will be doing: * Using a computerized system, responds to South Carolina Medicaid member inquiries in a call center environment using standard scripts and procedures. * Gathers information, assesses caller needs, researches, and resolves inquiries, and documents calls. * Provides clear and concise information regarding member eligibility, along with assisting callers with completing their Medicaid applications and providing updates on their application status. * Follows documented policies and procedures including call handling and escalations. * Overall acts as an advocate for Medicaid members to ensure their needs are met. Preferred Skills/Experience: * Positive and energetic attitude. * Ability to communicate clearly and confidently. * Ability to multi-task and manage time effectively. * Attention to detail, grammar, and spelling accuracy. * One year of medical insurance or medical office experience, preferred. * Call center or professional office experience, preferred. * Computer system experience with data entry and database documentation knowledge. Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated hourly rate for this role is $16.00. Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form. Complete the form and then email it as an attachment to ********************. You may also click here to access Conduent's ADAAA Accommodation Policy.
    $16 hourly 33d ago
  • Call center Representative

    Us Tech Solutions 4.4company rating

    Customer care representative job in Columbia, SC

    + Must be available for in-person interview on Sep 9th. + Training schedule - Monday-Friday, 8am-4:30pm. After training schedule will be Monday-Friday, must have availability between 8am-6pm as hours will be assigned based on business need. + Must not have any Planned Time Off during training time (Oct 13th to Dec 13th). + All candidates will be scheduled to start on Oct 13th with no alternate start date. **Responsibilities:** + Provides prompt, accurate, thorough and courteous responses to all customer inquiries. Inquiries may be non-routine and require deviation from standard screens, scripts, and procedures. Performs research as needed to resolve inquiries. + Ensures effective customer relations by responding accurately, timely, and courteously to telephone, written, web, or walk-in inquiries. Handles situations which may require adaptation of response or extensive research. Accurately documents inquiries. + Initiates or processes adjustments or performs other research as needed to resolve inquiries. Coordinates with other departments to resolve problems. Responds to, researches and/or assists with priority inquiries and special projects as required by management. + Provides feedback to management regarding customer problems, questions and needs. Maintains accurate records on complaints and/or other customer comments, and makes recommendations for changes to management. Follows through on complaints until resolved or reports to management as needed. + Maintains basic knowledge of quality work instructions and company policies. Assists with process improvements through the recommendation of changes in procedures and techniques discovered during daily operations. Maintains all departmental productivity, quality, and timeliness standards. + Assist with the training of new employees and cross training of coworkers. **Experience:** + 1 year of claims processing or customer service experience OR Bachelor's Degree in lieu of work experience. **Skills:** + Excellent verbal and written communication skills. Proficient spelling, punctuation, and grammar. Strong human relations and organizational skills. + Ability to handle high stress situations. Good judgment. Ability to handle confidential or sensitive information with discretion. + Ability to learn and operate multiple computer systems effectively and efficiently. + Required Software and Tools: Basic computer operating skills. Standard office equipment. + Preferred Software and Other Tools: Knowledge of word processing, spreadsheet, and database software **Education:** + High School Diploma or equivalent **About US Tech Solutions:** US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit *********************** (********************************** . US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
    $23k-30k yearly est. 60d+ ago
  • Customer Retention Specialist - State Farm Agent Team Member

    Milton Wright-State Farm Agent

    Customer care representative job in Columbia, SC

    Job DescriptionBenefits: Opportunity for advancement Paid time off Training & development You May Be a Great Fit as a Customer Retention Specialist at Milton Wright State Farm If: You genuinely care about your community and are dedicated to providing excellent service that makes a positive impact on the people around you. Youre a natural relationship-builder who earns trust quickly and keeps it. You listen first, then guide, making customers feel understood while confidently recommending solutions. Youre compassionate under pressure and can guide someone through their worst day with clarity and empathy. Location Address: 4015 Forest Drive, Ste 104, Columbia, South Carolina At Milton Wright State Farm, were here to help people protect what matters most. We take pride in serving our community with integrity, care, and real support. Whether were helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. If you're looking to grow your career, help others, and be part of a team that strives to do good every day, youll fit right in with us. Seeking a Customer Retention Specialist to support ongoing customer relationships and contribute to office growth. This position focuses on outreach, policy renewals, and relationship maintenance. Responsibilities Communicate with existing customers regarding renewals and coverage options. Review accounts and assist with updates or changes as needed. Identify opportunities to enhance customer satisfaction and engagement. Maintain accurate records and documentation of interactions. Collaborate with team members to meet retention and outreach objectives. Qualifications Strong interpersonal and problem-solving abilities. Effective communication and listening skills. Detail-oriented with a focus on customer experience. Previous experience in customer service or account management preferred. Must be able to obtain applicable state insurance licenses.
    $25k-32k yearly est. 7d ago
  • Call Center Representative

    Super-Sod

    Customer care representative job in Fort Mill, SC

    WHY JOIN SUPER-SOD? At Super-Sod, we've been growing grass-and growing careers-since 1892. What began as a small general store has evolved into a trusted name in turfgrass and one of the largest suppliers of sod in the nation. We encourage a collaborative culture and have been recognized as a Top Workplace by the Atlanta Journal-Constitution. With a long-standing tradition of excellence, we're proud to continue growing strong! WE PROUDLY OFFER: Benefits are available to full-time employees working 30+ hours per week: Competitive Wages Flexible Paid Time Off Comprehensive health and wellness plans (medical, dental, vision, HSA, supplemental life, accident, hospital, and critical illness) Hourly Benefits Overview Salary Benefits Overview Access to Employee Marketplace Employer-sponsored discounts Health and Wellness programs Employee Assistance programs Are you a team-player who enjoys helping others? Do you take pride in the opportunity to be the voice of a brand and company and make an impact in your day-to-day work? Do you bring energy, empathy, and a knack for communication and problem-solving to everything you do? As a Call Center Representative at Super-Sod, you will be a key role in customer support. You'll connect directly with inbound-calling customers, provide solutions and ensure customer satisfaction. Primary responsibilities include managing sales and processing customer orders received through phone and online communication platforms. The Call Center Representative is responsible for managing sales and processing customer orders for request received by phone or online communication platforms. Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Edits orders received for price and nomenclature. Inform customers of unit prices, shipping date, anticipated delays and any additional information needed by the customer. Advises customers if the order is close to the current dollar discount and inquires if they would like to take advantage of the discount by adding on to the order. Enters data into computer, to determine total cost for customer. Records or files copy of orders received. Follows up on orders to ensure delivery by specified dates. Computes price, discount, and shipping charges as required. Prepares invoices and shipping documents such as export papers and commercial invoices. Checks shipping orders to ensure they are accurate with regard to quantity shipped. This is done by comparing shipping documents with computer-generated reports. Specifies if special labeling is required for shipment and in some instances supplies to the shipping department. Receives and checks customer complaints. Confers with production, shipping, warehouse or common carrier personnel to expedite or trace missing or delayed shipments. Compiles statistics and prepares various reports for management. Answers questions from customers or individuals on how a product operates or directs them to the person able to assist them. Ensure that quotes are processed through the quoting process in a timely manner. Types quotes and maintains files for all quotes that are processed. Maintains customer name and address database. Transmits new pricing, with the correct multiplier, to all customers. Perform additional duties and assignments. Competencies Strategic Thinking. Business Acumen. Technical Capacity. Excellent written and oral communication skills. Results Driven. Collaboration Skills. Supervisory Responsibility This position requires no supervisory responsibility. Work Environment This job operates both in a professional office/call center environment. This role routinely uses standard office equipment such as computers, phones, scanners, e-filing systems and multiple call line dashboards. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and listen. The employee frequently is required to sit; use hands and fingers to handle or feel; and reach with hands and arms. Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus. This employee requires full range of motion of arms and legs and requires movement and use of limbs; this position requires good manual dexterity and coordination. This position requires the ability to occasionally lift products and supplies weighing up to 50 pounds. Position Type and Expected Hours of Work This is a full-time position. Days and hours can change at the discretion of the Call Center Manager; though typical hours of work are Monday through Friday, 8 a.m. to 5 p.m. Some weekends hours will be necessary to accommodate any issues that might arise. Travel This position requires little to no travel time. Required Education and Experience High School degree and business discipline. Related sales and customer service experience. Must be 18 years of age or older. Pre-employment background check and drug screening required. Additional Eligibility Qualifications Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Experience with turfgrass sod and seed in a retail setting. Bachelor's Degree in Marketing, Communication, or Business Management. Additional education in turf management, horticulture, or similar field of study. Bilingual (English/Spanish) ability is preferred but not required. Base Pay (Hourly): Call Center Representatives Base Rate average $16.00 - $19.00 per hour (based on experience and location) Additional Compensation: Phone Sales Commission: Phone Sales positions are eligible for monthly commissions based on individual and team sales performance. Average commission earnings in retail sales roles range from $100 to $1500 per month, depending on call volume and sales conversion. Commission is uncapped and paid monthly. Additional Details: Commission details and goals are shared during onboarding and tracked through our internal sales system. Employees must maintain good standing and meet minimum sales thresholds to earn commissions. Hourly Call Center Sales Pay Range$17-$19 USD OTHER DUTIES: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.
    $16-19 hourly Auto-Apply 11d ago
  • Recovery Specialist - Call Center Representative

    Shepherd Outsourcing

    Customer care representative job in Greenville, SC

    Collections Recovery Specialist Shepherd Outsourcing is a financial services company specializing in third party debt collections. Our team is built on reliability, integrity, and drive-we are proud of the high standards that define our success. We are looking for motivated, dependable, and goal-oriented individuals who take pride in their work and want to grow with a company that recognizes effort and consistency. If you value consistency, professionalism, and being part of a team that holds itself to high standards, this is the right environment for you. The start date for this position is February 9, 2026. Job Summary: As a Recovery Specialist, you will work with customers to resolve outstanding balances while maintaining professionalism and adhering to company standards. You will be expected to meet performance goals, maintain accurate account documentation, and contribute to the overall success of your team. This is an in-office, performance-driven role-effort, consistency, and attitude directly impact your success and earning potential. Schedule & Location: Monday-Friday 8:00 am-5:00 pm EST In-Office, Greenville, SC Job Responsibilities (including, but not limited to): · Make outbound and receive inbound calls to help customers resolve past-due accounts · Meet and exceed monthly performance and compliance goals · Maintain detailed and accurate account notes · Communicate clearly, confidently, and respectfully with customers · Support your team's goals and uphold a strong, professional work ethic · Follow all company policies and industry regulations · Perform other duties as assigned What We're Looking For: · Dependable: You show up consistently and can be counted on by your team · Driven: You take initiative and stay focused on achieving goals · Accountable: You own your performance and follow through on commitments · Collaborative: You contribute to a supportive, results-focused environment · Professional: You communicate clearly and handle every situation with respect and integrity What You Can Expect · Competitive base pay with monthly performance bonus · Comprehensive training and ongoing leadership support · Recognition for reliability, effort, and strong results · A professional environment that rewards consistency and teamwork Qualifications · High school diploma or equivalent- required · Previous collections or call center experience- preferred · Strong communication, negotiation, and listening skills · Ability to multitask and stay organized in a fast-paced environment · Proficient with computers and comfortable learning new systems Physical Requirements · Ability to sit for extended periods and use a computer and phone · Frequent communication in-person and over the phone · Ability to maintain focus and accuracy throughout the workday (Reasonable accommodations may be made for qualified individuals with disabilities) Equal Opportunity: Shepherd Outsourcing is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, genetic information, status as a protected veteran or status as a qualified individual with a disability, or any other characteristic protected by applicable Federal, State, or Local laws.. View all jobs at this company
    $24k-31k yearly est. 6d ago
  • call center representative

    Aditistaffing

    Customer care representative job in Charleston, SC

    Aditi Staffing is an MBE certified, IT Staffing firm in the US offering contract, contract-to-hire & direct hire career opportunities with Fortune Firms. Recently recognized as one of the fastest growing staffing firms and top diversity firm by the Staffing Industry Analysts, Aditi Staffing has been a partner of choice for candidates and clients. Visit our website: http://www.aditistaffing.com/ Job Description • Work in a fast-paced, intense, results-oriented call center environment. Main responsibilities would be to handle heavy inbound (100+ per day) and outbound customer calls for accounts that are 30, 60, 90-plus days past due in order to identify and resolve outstanding issues for account rehabilitation and suspension prevention. • Call center hours are 7:00 a.m. - 9:00 p.m., Monday thru Friday and 8:00 a.m. to 5:00 p.m. on Saturday, closed on Sundays. Schedules are based on a shift-bid process and update twice annually. Holidays may be required and overtime is offered on a volunteer basis based on the needs of the business. • If there is interested in joining the world leader of innovation in communications, mobility, information and entertainment; A great percentage of contingent employees move into permanent positions within the company. location is 2401 Mall Drive- North Charleston SC 29406. Potential Candidates Qualifications: • Associate's degree or equivalent work experience • Call center, customer service or collections experience preferred but not required • Customer service experience in Hospitality, Retail or Banking will be considered • Ability to handle escalated calls and demonstrate strong negotiation, analytical and problem solving skills • Ability to work with internal/external customers; listening, sharing information and troubleshooting their issues. • Strong interpersonal and communication skills • Be comfortable multi-tasking; using a computer terminal to gather and research information • Ability to work 12pm- 9pm, Monday thru Friday and every other Saturday (8am-5pm) is required. Thanks & Regards Darshan Technical Recruiter D: 425-818-5584 Additional Information Thanks & Regards Darshan Technical Recruiter D: 425-818-5584
    $23k-30k yearly est. 60d+ ago
  • Call Center Sales Representative

    Charter Spectrum

    Customer care representative job in Simpsonville, SC

    This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative incentives that can bring top performers to an annual salary of over $70,000 a year! And that's not all, enjoy free and discounted Spectrum services like internet, TV, and mobile while building a long and rewarding career. Looking for a role where your talent for connecting with people can directly impact your success? As a Call Center Sales Representative at Spectrum, you will engage with customers over the phone, introducing them to our suite of internet, TV, and mobile services. Your persuasive skills help drive new customer acquisitions and expand existing accounts, fueling Spectrum's growth and delivering tangible results for our business. How You'll Make an Impact * Engage incoming callers with professionalism and introduce Spectrum's products and services to drive sales * Utilize proven selling strategies to meet and exceed sales targets through effective telephone communication * Identify upselling and cross-selling opportunities to maximize revenue with both new and existing customers * Collaborate with other departments to resolve customer issues and promote current marketing campaigns * Master Spectrum's order processing systems and become a subject matter expert on our offerings * Stay informed about competitors to position Spectrum's services effective Working Conditions * Normal office environment. Required Qualifications Education * High school diploma or equivalent. Experience * Demonstrated achievement in sales goals Skills * Communicate clearly and professionally with customers and colleagues * Demonstrate proficiency in computer and consumer electronics * Use personal computers and relevant software, including billing systems * Display strong verbal and written communication skills * Organize and prioritize tasks effectively * Show judgment and initiative in performing job duties * Understand cable communications products and services, including TV, internet and telephone Preferred Qualifications Experience * 2+ years of call center sales experience * #LI-DG5 SIB102 2026-68026 2026 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
    $23k-31k yearly est. 8d ago
  • Clinical Call Center Representative (CCMA)

    LRMC

    Customer care representative job in Little River, SC

    The Clinical Call Center Representative provides patient services for patients who initiate a call related to their health care needs. This includes receiving calls, reviewing charts, prioritizing call backs, and routing calls and or telephone encounters to appropriate clinical staff for response. WHY LRMC: Little River Medical Center is a non-profit community health center within Horry County. At Little River Medical Center, we strive to offer exceptional health services and deliver quality, compassionate care to everyone. We provide a wide range of affordable health and support services for every family. Our mission is to Change Lives and Serve Our Communities. ESSENTIAL DUTIES AND RESPONSIBILITIES: * Assist patients calling in a pleasant and professional manner. * Telephone duties will include assisting patients with scheduling appointments, medication refills, referrals and communicating necessary information to clinical staff and providers. * Strives to retrieve messages and return calls to patients in a timely manner. * Review charts of patients requiring assistance or requesting a call back. * Documents call criteria in EMR within a timely manner. * Maintains a neat/well organized work area. * Attends all training courses as required. * Always maintain patient confidentiality. * Maintains Center confidentiality and Code of Compliance per policy. * Follows established policy and procedures. * Performs other duties, as assigned. QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must remain courteous and considerate to patients and associates, possess tact and diplomacy, maintain professional appearance, possess good organization skills, be detailed oriented, be resourceful, be able to handle multiple tasks, be a self-starter and be able to work in a team-oriented environment. EDUCATION and/or EXPERIENCE: * High School diploma or GED. * Certified Clinical Medical Assistant minimum * Worked in medical office clinical setting minimum 2 years. * Bilingual English/Spanish is a plus, but not required. LRMC offers benefits such as: * Medical, Vision & Dental insurance. Health Benefits start on the 1st of the month following the start date. * Employer matched 403B Retirement Plan. * Paid Vacation time, Sick time, & Holiday's. As well as paid qualifying Administrative Leave. * Employer Paid Health Benefits: Life / AD&D Policies, Short/Long Term Disability, and an Employee Assistant Plan.
    $23k-31k yearly est. 60d+ ago
  • Representative, Enrollment II

    Teksystems 4.4company rating

    Customer care representative job in Columbia, SC

    Responsible for daily workflow activities to include the following membership/enrollment activities: processing of applications for new enrollments, terminations/cancellations, changes, renewals, database updates, and/or monthly billings. *50% Receives and logs subscriber and member enrollment applications to the system. Processes/keys complex applications including new enrollments, terminations/cancellations, changes, and renewals. Updates all electronic enrollment files. Works edit/error reports generated from membership transactions. *15% Works with multiple operational areas to ensure relevant/appropriate group structure, status, benefits, and/or billing. May prepare and issue contracts, benefit books, and standard and custom id cards. *15% Responds to and resolves customer inquiries. Contacts plan administrators and internal and external customers to resolve issues/problems. *10% Trains new staff and updates/maintains accurate desk procedures. Assists with problem resolution. *10% Coordinates monthly billing and preparations of monthly invoices. May print, register, and mail monthly bills. *Experience Level* Entry Level *Job Type & Location*This is a Contract position based out of Columbia, SC. *Pay and Benefits*The pay range for this position is $16.00 - $16.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) *Workplace Type*This is a fully onsite position in Columbia,SC. *Application Deadline*This position is anticipated to close on Jan 30, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
    $16-16 hourly 2d ago
  • Member Service Representative II - Full-Time - North Summerville

    Navy Federal Credit Union 4.7company rating

    Customer care representative job in Summerville, SC

    To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificates, IRA, revocable trust and estate accounts; Lending products; and credit/debit cards. To perform moderately complex platform banking functions under supervision while developing confidence and function independence in the role. Responsibilities Provide basic counseling on available products and services to meet member needs Assist members with opening and maintaining deposit accounts, loans, and other financial products Research and resolve basic account discrepancies and service requests Identify opportunities to cross-service products and enhance member relationships through education Understand and comply with all relevant federal and institutional regulations related to financial products and services Support team members by sharing knowledge and best practices as experience grows Ensure cash and other negotiable instruments are handled properly and securely Process routine transactions, including deposits, withdrawals, loan payments, and check cashing Perform other duties as assigned Qualifications Experience in building effective relationships through rapport, trust, diplomacy, and tact Effective research, analytical, and problem-solving skills Experience working independently and in a team environment Experience maintaining composure in a high-production and changing environment Experience navigating multiple systems efficiently and adapt to evolving technologies Effective skill exercising sound judgment and make informed decisions Ability to embrace and support change initiatives in a dynamic and continuously evolving environment Effective verbal and written communication skills to engage with members and colleagues Desired Qualifications Working knowledge of deposit and loan products, services, and operational procedures Experience in customer service, preferably in banking or a financial institution Hours: Available Monday - Saturday, hours based on business needs. Location: 113 Grandview Dr, Summerville, South Carolina 29483 Based upon business needs, this position may require working at or transferring permanently to neighboring branches within a reasonable commuting distance. *Candidates who complete an application for the position will be sent a required online assessment to the email address listed in the application. Please be sure to check your spam and junk folders if you do not see the email in your inbox. Completing the assessment is critical to ensure that your application is considered, so please be sure to complete the assessment. To receive assistance in resolving any technical issues with your assessment, please contact our Infor assessment support team at . About Us Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks. Our approach to careers is simple yet powerful: Make our mission your passion.* Fortune 100 Best Companies to Work For 2025* Yello and WayUp Top 100 Internship Programs* Computerworld Best Places to Work in IT* Newsweek Most Loved Workplaces* 2025 PEOPLE Companies That Care* Newsweek Most Trustworthy Companies in America* Military Times 2025 Best for Vets Employers* Best Companies for Latinos to Work for 2024* Forbes 2025 America's Best Large Employers* Forbes 2025 America's Best Employers for New Grads* Forbes 2025 America's Best Employers for Tech Workers* 2025 RippleMatch Campus Forward Award Winner for Overall Excellence* Military.com Top Military Spouse Employers 2025* 2025 Handshake Early Talent AwardFrom Fortune . 2025 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to age, race, sex, color, religion, national origin, disability, veteran status, pregnancy, sexual orientation, genetic information, gender identity or any other basis protected by applicable law.Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position. For additional details regarding compensation and benefits, review the Benefits page of the Navy Federal Career Site.Protect Yourself from Job Scams: Navy Federal Credit Union jobs are posted on our career site, jobs.navyfederal.org and reputable job boards (e.g., LinkedIn, Indeed). We do not post jobs on social media marketplaces, messaging apps or unverified websites. We will never ask candidates for payment, bank details or personal financial information during the hiring process.Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.
    $26k-34k yearly est. 4d ago

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